is Important not to generalize on this because there are valid differences in practice between the urban and rural setting, Corrections Branch now has several years’ experience with the implementation of a case management approach to probation services. A number of observations are worth making: Clients have become fragmented, characterized as a series of problems, which can be separated for the purposes of referral. Our connection with clients seems to have become focused only on those with whom we must take legal action... The dilemma of casework versus case management must be more acute for family court counsellors, Case management does include casework, but I think we have experienced functional drift due to work pressures, and simple reductionism (from the complex to the simple).2 Integration of community and institutional interests and the introduction of a case management policy were viewed as either liberating or restricting. It all depended on the type of work being performed and traditions associated with it. Two other important developments occurred at this time—one at the provincial level and one at the federal level. At the provincial level, Tim Stiles was permanently appointed Director of Information Services in the Corrections Branch. The director’s job was to co-ordinate information and communication on policy and program decisions. The result was a more professional approach to information-sharing concerning developments at the provincial and national levels. At the federal level, the Law Reform Commission of Canada produced its second working paper. This paper, Imprisonment and Release, contained a strong recommendation for the development of alternatives to incarceration. It set in motion initiatives across Canada to develop pilot projects and experiments in alternative programs, such as fine options, community work service and diversion. B.C. became involved in several federal-provincial cost-shared correctional programs, some of which continued into the 1980s. Definite /indeterminate sentence declared inoperative Legal challenges and legislative reform brought unusual impetus to program change within the Corrections Branch. One of the most important was the 1973 decision of the B.C. Court of Appeal, which declared the definite/ indeterminate sentence to be inoperative. Amendments to the Criminal Code of Canada (federal Criminal Law Amendment Act, 1977) eventually removed the definite/indeterminate sentence provisions from the Criminal Code. Corrections in British Columbia had committed a significant portion of its funding and resources to use of the definite/indeterminate sentence. This sentence was in effect in only three provinces of Canada. Two of those provinces had established parole boards or 12 Interview with Tim Stiles, 1989. Era of Reintegration (1970-1979) 121