r

"

The Justice Institute
of British Columbia
""

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presents

Extension
Programs
Schedule
April-Ju~y, 1987

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For more information about any of these programs,
and to enquire aboutregistration contact:
Extension Programs, Justice Institute of B.C.
4180 West 4th Avenue, Vancouver, B.C. V6R 4JS
Telephone: 228-9771
....

~

Registration Procedures
If you decide to register for a program based on the

information given here, and it is a program for
which the Justice Institute is handling registration,
complete the attached registration form and forward to Extension Programs. If you wish to register
for a program and the Justice Institute is not handling registrations, contact the phone number listed
in the program description for further information.
If you are interested in receiving a detailed
brochure on a program before registering, contact:
Extension Programs, 228-9771.
You may deduct tuition fees from your income tax
if the total amount exceeds $100 and is paid to one
educational institute. Deductions may be claimed
for one or more courses taken during the tax year.

WORK AND SELF MANAGEMENT SKILLS FOR
CLERICAL STAFF (#SUP103)
Dates: June 22-23 in Victoria; Fee $ll0
July 8-9 in Kamloops; Fee $120

Resource Person: Maureen Hannah or Sandra Hawley,
training consultants with Hannah, Peterson & Associates
Ltd.

This workshop directed toward senior clerical staff and
first line supervisors will focus on administrative,
management and self assessment skills that will enable
them to have a better understanding of the management
process and to assume a wider range of administrative
responsibilities. Content will include: building working
relationships; developing planning, organizing and
problem solving skills; understanding self management
and increasing self motivation and self action.
STEPPING UP INlO SUPERVISION (#SUP107)
Dates: June 24-25 in Victoria; Fee: $ll0
July 10-11 in Kamloops; Fee: $120

Resource Person: Maureen Hannah or Sandra Hawley,
training consultants with Hannah, Peterson & Associates

Administrative and
Support Staff
'"

II

THE NEW SUPERVISOR (#SUP111)
Dates: April 29-30 in Vancouver

Fee: $US
Resource Person: Maureen Hannah or Sandra Hawley,
training consultants with Hannah, Peterson & Associates.
This two-day workshop is designed for administrative
support staff who have recently been promoted to a
supervisory position. Content will cover on the job
techniques, orienting new employees, assessing
employees' levels of motivation and ability, handling poor
performance, attendance and tardiness problems, and
undertaking disciplinary action.
USING INFLUENCE EFFECTIVELY:
Skills and Strategies for Clerical and Administrative
Support Staff (#SUP112)
Dates: May 12-13 in Vancouver
Fee: $100

Resource Person: Joyanne Landers, Training Consultant,
Ryane Consulting Inc.
This workshop is directed toward clerical and
administrative support staff who want to increase their
effectiveness on the job through communicating more
clearly and persuasively, handling difficult people more
confidently, and accomplishing objectives more
productively. Content will cover dynamics of power and
influence, defensive and assertive communication, using
influence to resolve conflicts with peers and supervisors,
giving and receiving feedback, and developing a
repertoire of influence strategies.

Ltd.

This two-day workshop is directed toward staff who are
considering applying for, or want to learn more about,
supervisory careers. Content will cover identifying and
examining roles and responsibilities of a supervisor,
developing skills to market oneself and successfully
handling a supervisory interview.

,

"'-

Family Assault and
Sexual Violence

II

FAMILY ASSAULT AND SEXUAL VIOLENCE TRAINING
CENTRE

The Justice Institute, Extension Programs has recently
established a Family Assault and Sexual Violence Training
Centre to provide integrated interdisciplinary training in
this area. The main focus of the training will remain on
the criminal nature of family assault and sexual violence
with particular emphasis on intervention and prevention.
An advisory committee of community groups involved in
either direct service or training has been formed to
establish priorities, develop content and put forward
training needs.

CHILDREN FROM VIOLENT HOMES:
The Hidden Victims of Wife As~ault (#CY111)
Dates: May 7 (7:30 p.m.-9:00 p.m.) and May 8 (9:00

INTERVIEWING THE SEXUALLY ABUSED CHILD
{#CSA109)
Date: April 10 at the Justice Institute

a.m.-3:00 p.m.) at Place Maillardville, Coquitlam
Fee: $10 evening only; $40 evening and day
Resource People: Dr. Peter Jaffe, Director, London Family
Court Clinic; Susan Wilson, University of Western
Ontario; Linde Zingaro, child care and adolescent
resource consultant; and Ray Chapman, social worker in
private practice.

Fee:
$50
Resource Person: Margaret Jones, M.A. Counsellor in
private practice.

This conference will examine the psychological and
behavioral impact of wife assault on children and
adolescents, will provide information and techniques for
running groups for children who have been observers of
violence in the home, and will present practical methods
for teaching children and adolescents alternate ways to
deal with anger and stress. Co-sponsored with Coquitlam
Family Centre, Port Coquitlam Women's Centre, School
District 43 Parent Teacher Council and the Ministry of
Attorney General.
THE SEXUALLY ABUSED PRE-SCHOOL CHILD:
Diagnostic and Treatment Issues (#CSA 104)
Dates: April 27 in Vancouver
April 28 in Duncan. To register for the Duncan

program, contact: 748-2881. Co-sponsored with
Cowichan Family Life.
Fee: $60
Resource Person: Kee Macfarlane, MSW, Director of the
Child Sexual Abuse Diagnostic Centre, Children's Institute
International in Los Angeles, and formerly with the
National Centre on Child Abuse and Neglect.

This introductory workshop is designed for people who
want to develop or update their skills in interviewing
children between 6-12 years where there has been an
allegation or a disclosure of sexual abuse. Content will
include: child development levels and acquisitions of
social relationship skills, emotional and psychological
indicators, responding to disclosure and interviewing
skills.

CHILD SEXUAL ABUSE PREVENTION:
Teaching Personal Safety and Decision Making
{#CSA103)
Dates: May 22-23 at the Justice Institute

Fee: $85
Resource Person: Shari Thomas, counsellor with the
Tacoma School District, and a certified instructor for the
Committee for Children.
This program, based on the Committee for Children
Prevention Curriculum, is directed toward people
currently working with children between the ages of 11
and 14 years. Content will cover philosophical and ethical
considerations, staff development, curriculum
components and age appropriate follow-up. Co-sponsored
with Ministry of Attorney General.

The morning session will present techniques and
methods to conduct sensitive and effective diagnostic
interviews with identified and suspected pre-school
victims of child sexual abuse. The afternoon session will
discuss treatment concerns for pre-school children and
will include the presentation of a treatment model
currently used at the centre.

(intervention Skills )

ADULT SURVIVORS AND THEIR PARTNERS:
Issues for Support and Recovery {#CSA 108)
Date: April 9 in Vancouver

Fee: $95
Resource Persons: Sandra Berman, consultant and trainer;
Maggie Ziegler, therapist and group facilitator.

Fee: $65
Resource Person: Margaret Jones, M.A. Margaret is a
counsellor in private practice with extensive experience
working with survivors of sexual abuse.
This workshop is directed toward people working with
adult survivors of sexual abuse and their partners.
Content will examine the effect of childhood abuse on
adult behaviour, discuss characteristics of abusive and
healthy relationships and present ways the worker can
assist the survivor and her partner through disclosure,
feelings of betrayal, developing trust and sense of safety.

Ill

FACILITATION SKILLS FOR GROUP LEADERS:
Advanced Level {#EP111)
Dates: May 5-6 at the Justice Institute

This workshop is designed for people who have previous
experience running groups for clients who have experienced trauma as a result of personal injury, violent crime
or family violence. Content will include: exploring the
psychology and reality of victimization, examining
models of healing, increasing motivation and applying
this information to the group process.

"AN EASY PILL TO SWALLOW":
Women, Drugs and Depression (#EP112)
Date: May 28 in Vancouver

Fee: $15 for morning only; $30 for all day
Resource Person: Susan Boyd, M.A., Counsellor in private
practice.
The morning session will be directed toward both
professionals and members of the public concerned about
the overuse of prescription drugs by women to cope with
depression. Content will cover: why women use drugs,
relationships between overuse and economic or social
pressures, impact of drugs on daily life and assumptions
by the medical profession around the value of anti
depressants. The afternoon session will focus on
alternatives to drug use and will present counselling and
intervention strategies.

( Conflict Resolution )

II

CENTRE FOR CONFLICT
RESOLUTION TRAINING

The Justice Institute of British Columbia through its
Centre for Conflict Resolution Training is committed to
the development and delivery of extensive training in
conflict resolution. The Centre is responding to the
growing demand for skills training in interpersonal
conflict resolution, anger management, mediation and
negotiation. All courses are offered at the Justice Institute
and may be offered at other locations in B.C. and other
provinces, as well.

THE CERTIFICATE PROGRAM
IN CONFLICT RESOLUTION

The Conflict Resolution Certificate Program is the
only one of its kind in Canada and is offered in response
to the needs of those interested in both a well-rounded
and in depth experiential course in conflict resolution
leading to a certificate. The program consists of six core
courses totalling 147 classroom hours and elective courses
totalling 63 classroom hours.
The Certificate Program requires that participants
complete the courses and readings, and demonstrate a
satisfactory level of proficiency in both mediation and
negotiation skills. It is anticipated that most candidates
will complete the program within 18 months; however,
participants may choose to take a shorter or longer
period based on their specific needs.
For a complete description of the Conflict Resolution
Program or the Certificate Program or to receive
individual course brochures, contact the Extension
Programs Office at 228-9771, local 224.

CONFLICT RESOLUTION: DYNAMICS, STYLES
AND APPLICATIONS (#CR100)
Dates: April 22-24 at the Justice Institute
April 27-29 at the Justice Institute
May 14, 21, & 28 (3 Thursdays, 1:00 p.m.-

7:00 p.m.) at Camp Alexandra, Crescent Beach.
Co-sponsored with School District #36. Resource
Persons: T.B.A. For more information and to
register, contact 589-2221.
June 1-3 at the Justice Institute
Fee: $150 at the Justice Institute
Resource Persons: Michael Fogel, L.L.B., Board Member,
Westcoast Mediation Centre; and Karen Haddigan, Project
Coordinator, Inner City Housing and mediator in private
practice.
This course provides an examination of the sources of
conflict within various social and environmental contexts.
Participants will increase their understanding of the
dynamics of conflict resolution, including power
balancing, expectations, anger management and problem
solving. Participants will have an opportunity to assess
their current approaches to resolving conflict. (A Conflict
Resolution Certificate Program core course.)

DEALING WITH ANGER, HOSTILITY & RESISTANCE
IN CONFLICT SITUATIONS (#CR200)
Dates: April 29-May 1 at the Justice Institute; Resource

Fee:

Persons: Michael Fogel, L.L.B., Mediator, Board
Member, Westcoast Mediation Center and Stacey
Holloway, consultant & trainer.
June 22-24 at the Justice Institute; Resource
Persons: Dale Trimble, M.A., counsellor and trainer
in private practice and Sandra Berman, Consultant
and Trainer, Circa Enterprises.
$150

This course presents theory, techniques and approaches
for effectively managing angry feelings and behaviour,
hostility and resistance encountered in conflict situations.
Participants will build skills in specific intervention
strategies while developing an integrated approach to
anger management. Particular emphasis will be on
practice techniques and skills for assertively confronting,
defusing and disengaging in angry conflict situations and
for moving through anger to constructive problem
solving. Skill practice will include video feedback.
(A Conflict Resolution Certificate Program core course.)

MEDIATION SKILLS, LEVEL ONE (#CR300}

Dates: April 8-10 at the Justice Institute; Resource
Persons: Teri Nicholas, Family Services of Greater
Vancouver; Angela Chalke, mediator in private
practice.
May 6-8 at the Justice Institute; Resource Person:
Karen Haddigan, Project Coordinator, Inner City
Housing and Mediator, Westcoast Mediation
Centre.
May 30, June 6, & 13 (3 Saturdays) at Guildford
Park Secondary School in Surrey. Co-sponsored
with School District #36. For more information and
to register, contact 589-2221.
July 8-10 at the Justice Institute; Resource Person:
Paula Temrick, family/child counsellor and
instructor; teaches conflict resolution skills in the
Lower Mainland public schools.
August 12-14 at the Justice Institute; Resource
Person: Karen Haddigan (see above).
Fee: $150 at the Justice Institute
An introduction to the concept, theory and skills of
mediation as an alternative method of dispute resolution.
Participants should possess effective communication skills
and be willing to work with video feedback. (A Conflict
Resolution Certificate Program core course.)

MEDIATION SKILLS, LEVEL TWO (#CR400}

Dates: April 17-20 in Whitehorse, Yukon; Resource
Person: Dinah Stanley, family therapist and
mediator. Offered by the Yukon Public Legal
Education Association. For registration
information phone (403) 667-4305.
May 25-29 at the Justice Institute; Resource
Persons: Marje Burdine, Coordinator, Centre for
Conflict Resolution Training, Justice Institute; and
Michael Fogel, L.L.B., Board Member, West Coast
Mediation Centre.
Fee: $300 at the Justice Institute
The content and skill development build on the Level One
course, which is a prerequisite. This program more deeply
explores theory, techniques and skills related to conflict
resolution through mediation, including issues of trust,
power, resistance and dysfunctional behaviour. Legal and
ethical implications for mediator~ are addressed. (A
Conflict Resolution Certificate Program core course.)

NEGOTIATION SKILLS, LEVEL ONE (#CR500}
Dates: April 13-15 at the Justice Institute; Resource

Persons: Michael Fogel, L.L.B., Board Member,
Westcoast Mediation Centre; Karen Haddigan,
Project Coordinator, Inner City Housing, and
Mediator, Westcoast Mediation Centre.
May 6-8 at Malaspina College in Powell River;
Resource Person: Dinah Stanley, family therapist
and mediator. Fee: $180. For more information, call
Jacob Ketler, 485-2878.

Fee:

May 20-22 at the Justice Institute; Resource
Person: Michael Fogel (see above).
July 15-17 at the Justice Institute; Resource
Person: Paula Temrick, counsellor and instructor in
conflict resolution programs in Lower Mainland
schools.
$150 (Unless otherwise specified.)

Participants will learn skills and theory to assist them in
applying principled negotiation techniques and strategies
in the workplace. Emphasis will be on developing a
collaborative climate and on using interest-based
bargaining. Skill practice will involve video feedback.
(A Conflict Resolution Certificate Program core course.)

CONFLICT RESOLUTION SKILLS ASSESSMENT

Open only to those students enrolled in the Conflict
Resolution Certificate Program, candidates are required to
demonstrate a satisfactory level of proficiency in the areas
of mediation and negotiation prior to being granted the
Conflict Resolution Course Certificate.
MEDIATION SKILLS ASSESSMENT (#CR499}
NEGOTIATION SKILLS ASSESESSMENT (#CR699}
Dates: T.B.A.

Fee: $90 per assessment
Resource Person: Marje Burdine, Coordinator, Centre for
Conflict Resolution Training, Justice Institute of B.C.

WIN-WIN INFLUENCING SKILLS FOR
MANAGERS AND SUPERVISORS (#CR701}
Dates: May 4-5 at the Justice Institute

Fee: $150
Resource Person: Joan Balmer, Senior Consultant, Ryane
Consulting, Inc.
Very often managers find themselves in difficult and
frustrating situations. Some are handled effectively but
others leave one feeling blocked or inadequate. This
2-day workshop will assist in dealing with these situations.
Participants will increase their understanding of their own
personal styles of influencing others and broaden their
range in handling the complexities of the workplace. (A
Conflict Resolution Certificate Program elective course.)

DEALING WITH POWER IN CONFLICT RESOLUTION
(#CR707}
Dates: May 11-13 at the Justice Institute

Fee: $180
Resource Person: Joan Balmer, M.A., Senior Consultant,
Ryane Consulting, Inc.
This workshop focuses on the dynamics of power and the
relationship between leadership, power and conflict
management. Types and styles of power will be discussed.
Participants will also develop alternative ways of
responding to others' use of power. (A Conflict Resolution
Certificate Program elective course.)

SOCIAL PROBLEM SOLVING SKILLS FOR CHILDREN
(#CR710)
Dates:April 30-May 2 in Duncan
July 22-24 at the Justice Institute

Fee: $180
Resource Person: Paula Temrick, family and child
counsellor and instructor, teachers conflict resolution in
Lower Mainland schools.
This workshop will present a practical, step-by-step
process for negotiating with young people; role modeling
problem solving strategies, acting as an adult facilitator
helping with the problem solving process; and helping
children see how problems may become worse because of
their response to them. Participants will have
opportunities to apply the problem-solving process to
real-life situations through guided roleplay. This session
will focus on pre-adolescent children. (A Conflict
Resolution Certificate Program elective.)

SOCIAL PROBLEM SOLVING SKILLS FOR
ADOLESCENTS (#CR712)
Dates:April 2-4 at the Justice Institute

Fee: $180
Resource Persons: Paula Temrick, family/child counsellor
and instructor, teaches conflict resolution skills in Lower
Mainland schools; Douglas Hampson, Liaison Youth
Worker, House of Concord, Langley, B.C.
This workshop will present a practical, step-by-step
process for negotiating with adolescents; role-modeling
problem solving stratagies; acting as an adult facilitator
helping with the problem solving process; and helping
adolescents see how problems may become worse
because of their response to them. Participants will have
opportunities to apply the problem solving process to
real-life situations through guided roleplay. (A Conflict
Resolution Certificate Program elective.)

EFFECTIVE CRITICISM: SKILLS AND TECHNIQUES
(#CR715)
Dates: June 4-5 at the Justice Institute

Fee: $150
Resource Person: Sandra Berman, Consultant and Trainer,
Circa Enterprises.
Ineffective criticism can result in misunderstood
messages, tension and inefficiency. Giving criticism is
both frightening and difficult for most people. Rather than
criticise, we tend to be silent, sarcastic or hurtful.
Receiving criticism is often experienced as a threat to selfesteem and self-confidence. In this workshop participants
will learn to give and receive criticism directly, openly
and honestly in order to improve communications,
achieve the desired result and reduce conflict in personal
and business situations. (A Conflict Resolution Certificate
Program elective course.)

ADVANCE NOTICE OF COURSE FEE ADJUSTMENT

Effective with the Fall 1987 Term, the following three day
workshops will be priced at $180 per offering: Conflict
Resolution: Dynamics, Styles and Applications;
Negotiation Skills, Level I; Mediation Skills, Level I; and
Dealing with Anger, Hostility and Resistance.
Candidates enrolled in the Conflict Resolution Certificate
Program by July 31, 1987, will be exempt from this
increase for two years from their date of enrollment.

(..__M_a_n_ag_e_m_e_nt_ _)

II

MANAGING THE TROUBLED AND TROUBLESOME
EMPLOYEE (#MGMT201)
Dates: April 28-29 in Victoria

Fee: $125
Resource Person: Bev Abbey, human resources
consultant.
If not corrected, the behaviour of troubled and

troublesome employees spreads disturbance and conflict
throughout the organization. Much troublesome
behaviour by employees can be avoided or eliminated by
appropriate supervisory practices. This course is designed
to assist managers understand the forces at work and gain
fresh insights into their own managerial behaviour. The
principal causes and patterns of troublesome behaviours
will be addressed. Techniques will be presented for
minimizing the likelihood of their occurrence and for
constructive treatment of those that do occur.
OVERCOMING COMMUNICATION BLOCKS
(#MGMT209)
Dates: May 21-22 at the Justice Institute

Fee: $115
Resource Person: Bev Abbey, human resources
consultant.
Do you find that you are frequently not getting through to
your staff or that your message is being misunderstood or
misinterpreted? This course offers you specific strategies
to identify how and why you aren't connecting and
approaches to break through these blocks. You will learn
why your communication is being blocked and ways to
reduce misunderstandings through: identifying four _
classic temperaments and how to effectively deal with
each; ways to deal with intimidators, people who fly off
the handle, aggressive and negative individuals; learning
to work with diverse styles through developing your own
personal style; understanding the reasons people
sometimes work against each other and how to overcome
these.

MOTIVATING THE BORED EMPLOYEE:
A Proactive Approach (#MGMT210)
Dates: June 4-5 at the Justice Institute

Fee: $115
Resource Persons: Sandra Hawley and Maureen Hannah,
Training Consultants; Hannah, Peterson & Associates.
This two-day workshop is designed to assist managers
and supervisors take a proactive approach to preventing
problem employee behaviour. Content will include: how
to recognize the early warning signals of the bored
employee; how to motivate employees who are caught in
the_crunch, dissatisfied with the rate of advancement in
the organization, or performing additional job
responsibilities because of organizational cutbacks; how
to develop preventative maintenance programs to ensure
the bored employee doesn't become a problem employee;
and how to negotiate with the bored employee to
increase personal and organizational effectiveness.
PERSONNEL POLICIES AND PROCEDURES:
Developing An Agency Strategy (#MGMT211)
Dates: June 19-20 at the Justice Institute

Fee:

$115 ($105/person if two or more persons from the
same agency)
Resource Person: Florence Roberge, consultant and
trainer with West Coast Training and a former District
Supervisor with Ministry of Human Resources.
This workshop is directed toward executive directors and
board members of private and voluntary agencies who
are responsible for developing and implementing
personnel policies. Content will cover: why agencies need
personnel policies, translating agency philosophy into
personnel practice, what to include in personnel policies,
legal considerations, how to begin the process and pitfalls
to anticipate. Participants will be taken through a step-bystep framework for the formulation of appropriate
policies and procedures.
WIN-WIN INFLUENCING SKILLS FOR
MANAGERS AND SUPERVISORS (#CR701)
Dates: May 4-5 at the Justice Institute

Fee: $150
Resource Person: Joan Balmer, Senior Consultant, Ryane
Consulting, Inc.
Very often managers find themselves in difficult and
frustrating situations. Some are handled effectively but
others leave one feeling blocked or inadequate. This
2-day workshop will assist in dealing with these situations.
Participants will increase their understanding of their own
personal styles of influencing others and broaden their
range in handling the complexities of the workplace. (A
Conflict Resolution Certificate Program elective course.)

( Staff Development )

1111

RETIREMENT PLANNING:
Planning for the Future (#EP108)
Dates: April 7-8 at the Justice Institute

Fee: $100; accompanying spouse $50
Resource Person: Vera Bergman, Training Consultant.
This workshop is intended for persons 35-50 years who
would like to retire by 50-60. It is NOT a financial
planning workshop, it is a life planning workshop.
Participants will look at directions their lives may take
with a focus on helping them prepare for a full life after
retirement. Topics will include: identifying what you want
to do with your time, preparations you need to start now,
potential sources of income, staying in touch with your
likes and discarding your dislikes. Partners are welcome
at a reduced fee.

__J 1111

( Children & Youth

AVOIDING VIOLENCE IN WORK WITH ADOLESCENTS
(#CY110)
Dates: April 14 at the Justice Institute

Fee: $50
Resource Persons: Linde Zingaro, consultant with
extensive experience in child care and resource
management. Suzanne Jean who has ten years
experience in the mental health system and is currently
working with adolescents.
This workshop is designed for professionals currently
working with adolescents who are expressing themselves
in violent or self destructive ways. Content will focus on
identifying behaviours, use of non-verbal information to
defuse situations and physical techniques for avoiding
violence. Co-sponsored with the Ministry of Attorney
General.
ADOLESCENT ASSESSMENT TECHNIQUES (#CY101)
Dates: June 22-23 at the Justice Institute; Fee: $150
July 6-7 in Victoria; Fee: $165

Resource Person: Steven Scofield, Ph.D., psychologist in
private practice and educator specializing in work with
adolescents.
This workshop will provide a common-sense framework
and specific techniques for the broad screening of
psychological problems among youth. Participants will
learn to interpret behaviour in case histories and
interviews using both formal and informal tools and to
integrate information and referral. This workshop is
designed for experienced professionals who make
decisions about referral based on their screening
assessments but who have not been formally trained to
carry out formal psychological assessment procedures.

SOCIAL PROBLEM SOLVING SKILLS FOR CHILDREN
(#CR710)
Dates: April 30-May 2 in Duncan
July 22-24 at the Justice Institute

Fee: $180
Resource Person: Paula Temrick, family and child
counsellor and instructor, teaches conflict resolution in
Lower Mainland schools.
This workshop will present a practical, step-by-step
process for negotiating with young people; role modeling
problem solving strategies, acting as an adult facilitator
helping with the problem solving process; and helping
children see how problems may become worse because of
their response to them. Participants will have
opportunities to apply the problem-solving process to
real-life situations through guided roleplay. This session
will focus on pre-adolescent children. (A Conflict
Resolution Certificate Program elective.)

SOCIAL PROBLEM SOLVING SKILLS FOR
ADOLESCENTS (#CR712)
Dates: April 2-4 at the Justice Institute

Fee: $180
Resource Persons: Paula Temrick, family/child counsellor
and instructor, teaches conflict resolution skills in Lower
Mainland schools; Douglas Hampson, Liaison Youth
Worker, House of Concord, Langley, B.C.
This workshop will present a practical, step-by-step
process for negotiating with adolescents; role-modeling
problem solving strategies; acting as an adult facilitator
helping with the problem solving process; and helping
adolescents see how problems may become worse
because of their response to them. Participants will have
opportunities to apply the problem solving process to
real-life situations through guided roleplay. (A Conflict
Resolution Certificate Program elective.)

(__
se_c_ur_it_y_ _ _) ■

This four hour workshop is intended for persons who are
looking for a career change and are considering security
as a career option. Topics will include: the security
industry today, training requirements, future of security,
presentation at job interviews, myths of security.
BASIC TRAINING COURSE (#PS100)

Dates: April 27-May 1 at the Justice Institute
May 25-29 at the Justice Institute
June 22-26 at the Justice Institute
Fee: $200
Resource Persons: Instructors from the Justice Institute
and private security industry.
This basic course held at the Justice Institute consists of
40 hours of instruction and training in communications,
human relations, physical security and patrolling, legal
accountability, first aid and fire prevention. Justice
Institute certificates will be issued to those who successfully complete the program.
DEFENSIVE TACTICS AND CONTROL TECHNIQUES I
(#PS401)
Dates: 8 Thursday Evenings
April 9-May 28 at the Justice Institute

Gymnasium
Fee: $85
Resource Persons: Instructors under the supervision of
Doug Farenholtz, M.Sc., Co-ordinator of Physical
Education Services at the Justice Institute; former trainer
of physical fitness and self defense for the R.C.M.P.
Private security and other law enforcement personnel
may be physically assaulted while performing their duties.
Conflicts could involve being pushed or shoved, grabbed
or held, or having to restrain, remove or escort a person.
This course will combine teaching and hands-on practice
sessions so that participants will be able to perform
effective self-defense techniques on completion of the
session. Certificates will be presented to participants who
successfully complete the course. There will be a
maximum of 15 students per course.

HOTEL AND MOTEL SECURITY (#PS402)

The Justice Institute and Canadian Society for Industrial
Security offer courses for individuals employed in the
retail, public and private security fields. Courses range
from 2-hour sessions to programs of several days in
length. To receive information on these programs, contact
Extension Programs (228-9771, local 287) and ask to be
put on the Private Security mailing list.
ORIENTATION 10 A CAREER IN SECURITY (#PS404)
Date: May 11 (6:00-10:00 p.m.) at the Justice Institute

Fee: $15
Resource Person: Kathy Matak, Co-ordinator of Security
Training Programs, Justice Institute.

Date: April 23 (9:00 a.m.-4:00 p.m.)
at the Justice Institute
Fee: $40
Resource Person: Corporal D.J. (Don) MacPherson, Public
Information Counter, Vancouver Police Department.
This one day workshop will be useful to security
personnel currently employed in hotels, hotel managers,
small hotel operators and others who work in the
hospitality industry. Topics include: legal responsibility
and accountability, eviction, Innkeepers Act, Charter of
Rights, loss prevention programs that may be
implemented, fire and safety issues as they relate to
security, public relations, deportment and conduct.

AIRPORT SECURITY (#PS403)

Date: May 21 (9:00 a.m.-4:00 p.m.) at the Justice Institute
Fee: $40
Resource Persons: Cecille Lirette, Unit Manager,
Vancouver Airport, Metropol Base-Fort and Ron Rowland,
Supervisor of Investigation and Enforcement, B.C. Transit
Security Services.
This one day workshop is for those persons considering
employment as security personnel within an airport
setting. This course may also be of value to persons
currently working within this setting who would like a
refresher course. Topics include: legal responsibility and
'accountability, client relations, pre-board screening
techniques, public relations, confidentiality, integrity,
emergency response, in-house training programs.

HOSPITAL SECURITY (#PS405)
Date: June 4 (9:00 a.m.-5:00 p.m.) at the .Justice Institute

Fee: $40
This seminar presents an insight into the operations of
hospital security, the special attention to disaster
planning, the role of security in evacuation procedures,
fire and safety issues, care and control of patients, role
and responsibilities within a health care setting, public
relations image, and legal considerations.

MANAGEMENT AND CONTRACT COURSES

For further information on management courses and
contract security training call Kathy Matak at
228-9771, local 339.

What is the Justice Institute?
The Justice Institute of British Columbia is a post secondary educational organization that provides training and education
programs to people working within the fields of justice and public safety. The majority of people trained at the Justice Institute are employees of B.C:s Corrections, Court Services, Police, Fire and Emergency Health Services.
In addition to the programs contracted for by the Academies at the Justice Institute, a range of interdisciplinary and public programs are offered through the Extension Programs branch to professionals, community agencies, and interested citizens.
These programs provide a forum for the discussion of justice and public safety issues, information and education on B.C:s justice
and public safety system, and training to increase participants' skills on the job.
Extension Programs staff initiate programs or respond to requests based on specialized needs. Projects are either sponsored
solely by the Justice Institute or developed in conjunction with other organizations. Some programs are held at the Justice
Institute; however, staff have a provincial mandate and work co-operatively with other groups to organize programs throughout
B.C.
Schedules for Extension Programs are produced three times a year (September, January and April) and distributed to a crosssection of people interested in justice and public safety.

Registration Form
Attach a cheque for the appropriate amount (payable to the Justice Institute) and mail to: Extension Programs, Justice Institute, 4180 West 4th Ave., Vancouver, B.C., V6R 4J5.
Note: Registrations for the following courses are not through the Justice Institute; contact the phone number listed
to register for: The Sexually Abused Pre-School Child in Duncan, Conflict Resolution in Crescent Beach, Mediation Level One in Surrey, Mediation Level Two in Whitehorse, Negotiation Level One in Powell River.

I wish to register in the following program (s):
PROGRAM NAME

PROGRAM NUMBER

DATE(S)

FEE

PROGRAM NAME

PROGRAM NUMBER

DATE(S)

FEE

PROGRAM NAME

PROGRAM NUMBER

DATE(S)

FEE

GIVEN NAME

SURNAME
POSITION
STREET/CIT Y

ORGANIZATION
POSTAL CODE

PHONE(DAY)

Enclosed is my cheque for $ _ _ __
Refund Policy: Registration fee minus an administrative charge is refundable if written notification of cancellation is received seven working days in advance of course date, and the white copy of the registration confirmation is returned to our office.