CENTRE FOR CONFLICT RESOLUTION CORRECTIONS AND COMMUNITY JUSTICE DIVISION COURTS ACADEMY EMERGENCY MANAGEMENT DIVISION FIRE M
SAFETY DIVISION PARAMEDIC ACADEMY POLICE ACADEMY PACIFIC TRAFFIC EDUCATION CENTRE SOCIAL SERVICES AND COMMUNITY SAFETY DIVISIO

MESSAGE FROM THE PRESIDENT AND CHAIR OF THE ·BOARD
Left: Hal Jenkins Chair
Right: Larry Goble President

The JI is more than a training centre, and more than an
educational institute. It's a place that makes a difference
iri our own communities and in communities throughout
the world.
In this year's Annual Report, we asked members of the JI
community to answer the question, "What is the JI?". The
people you'll read about in this year's report tell the real
story of the JI: professionals in the field whose skills and
knowledge we help improve; people that have a direct
impact on our surrounding communities; people that
deliver our internationally recognized programs to our
clients; and the people that uphold the JI missi~n each
and every day as our employees and ambassadors.
Two factors that are becoming constants at the JI are
growth and change. As a client and community-driven
organization, we must be willing to change to meet the
evolving needs of our constituents. As well, our services
are in demand and our reputation allows us to grow and
expand our services to meet that demand.
Change means adapting our methods of delivery to better reflect the times, such as the development of more online and self-directed education and training programs. It
also means upgrading our facilities, such as our recent

Maple Ridge campus project, to ensure our first-class
programs are delivered in first-class environments.
Each year, we can see increasing attention on the JI and
the way we train and educate, both from within Canada
and internationally. During the past year, we saw an
increase in clients from several provinces and national
organizations contracting with the JI for programs and
training. As well, our international clientele continues to
expand, testament to our ability to tailor programs and
service delivery to our clients' needs.
This was also a major growth year in terms of our budget
and revenue streams. Our revenues increased by an
impressive 18.4 per cent. This growth is impressive, but
equally as important, we've been able to succeed in this
growth with sound fiscal management and maintain a
balanced budget.
Increased revenues and budgets are important for two
reasons: first, these increased resources enable us to
continue to expa·nd and meet the needs of our clients and
communities; second, it's a continued vote of confidence
for the valuable work that we do.

Finally, the JI is only bricks and mortar without the people
that deliver the services and programs we provide. We're
honoured to have such a dedicated, inspired group of
people working at the JI. Our thanks go to each and every
staff member at the JI for another year of dedication and
excellence.

One of the most significant milestones for the JI in
2000 is the departure of our President, Larry Goble.
Larry leaves the JI in September to begin his muchdeserved retirement.

Larry has been with the JI for 22 years, serving as the
institute's leader and ambassador for the past 12
years. Larry deserves an enormous amount of credit
for building our reputation as a leader in delivering
training programs in the fields of justice and public
safety. From his vision to create our New Westminster
campus to his work in building partnerships at home
and abroad, he has ensured our organization achieved
its goals. We owe Larry our thanks and gratitude for
helping the JI become the great institution it is today.
Everyone in the JI community wishes Larry much
happiness and enjoyment in his retirement.
Hal Jenkins

BOARD OF GOVERNORS 1999-2000
Chair- H.A. (Hal) Jenkins

Sathie Mahil

Vice Chair ~ M.J. (Mal) Hughes

Prima D. Michell

Robert Brett

Carolyn J. Oien (to July 31, 1999)

Douglas R. Campbell

R. P. (Val) Pattee

Larry Goble

E.R. (Betty) Toporowski

F. Jim Graham

Jackie Whalley

Brent Hodgins

A.C. (Peter) Young

Left to right: Doug Campbell,
Brent Hodgins, Jackie Whalley,
Larry Goble, Val Pattee,
Peter Young, Prima Michell
Sitting: Hal Jenkins, Betty Toporowski,
Mal Hughes, Sathie Mahil

CENTRE FOR
CONFLICT RESOLUTION
HIGHLIGHTS:
• We delivered seven weeks of training in
conflict resolution, negotiation and
mediation skills to the Wet'suwet'en Tribal
Council in Moricetown, near Smithers, BC.
Three weeks of training was also offered
to members of the Northwest Territories
Intergovernmental and Aboriginal Affairs
Ministry.
• We participated in a number of national
and international conferences, including
the National Conference in Peacemaking
and Conflict Resolution in Phoenix,
Arizona. The JI also worked extensively
with the Network: Interaction for Conflict
Resolution on their National Conference,
in June 2000 at USC, with Marg Huber,
director of the centre, as Conference
Chair.
• Work continued on a groundbreaking
bridging
project
with
the
New
Westminster School District. The project
provides students who take conflict
resolution and mediation training in high
school with credit against a JI Certificate

program, which can then be applied
against a college curriculum. The Parent
Teen Mediation course was filled to
capacity with half the class comprised of
students from the high school.
• In conjunction with the West Rand
Community Justice Centre in Roodeport,
South Africa, Director Marg Huber
delivered a series of training sessions on
negotiation, mediation and facilitation to
mediation and advocacy practitioners in
Johannesburg, South Africa. While there,
she explored potential ways the JI could
be supportive of the development of
mediation in South Africa.
• We established a Certificate program in
Peacemaking and Restorative Justice, to
be offered in January of 2001.
• Enrolment in our on-site courses, our
contract training services and our community partnership courses held throughout
the province, continues to increase, with
over 1,800 people currently enrolled in the
certificate program in Conflict Resolution.

% OF TOTAL JI REVENUE

Training for individuals,
organizations and communities
to help them resolve differences
and build relationships.

"I've never had a learning experience like the one I had at the JI. It provided me with a
window to a whole new career, a meaningful career that reallv matters to m8'.''
Pam Penner
Gr•fl11•t11, Centre for Conflict Res11/ution

CORRECTIONS AND

COMMUNITY JUSTICE DIVISION
HIGHLIGHTS:
• Distance learning has become a significant priority for the division. This year,
three new online courses were developed
and work began to create a distance
learning version of our Adult Probation
Officer Employment Readiness program.
• We began a contract to deliver personal
safety training to all staff of the Pacific
Legal Education Association (PLEA).
• We developed training packages for BC
and the Northwest Territories for the
Young Criminal Justice Act (to replace the
Young Offenders Act).

• The Division provided training in Sex
Offender Awareness and Supervision of Sex
Offenders for the Department of Social and
Health Services Special Commitment
Center in Steilacoom, Washington, for
the Department of Corrections Risk
Management Release Program in Olympia,
Washington, and for the Corrections Service
of Canada.
• We continued to train students to meet
the hiring needs of the Corrections Branch
and the Ministry for Children and Families,
Youth Justice Division. Twenty-one
employment readiness programs were
conducted in locations throughout BC last
year, training 430 new Correctional Officer
and Probation Officer candidates.

% OF TOTAL JI REVENUE

..

~- ,. ~.--'

Training professionals who work
with offenders to manage the risk
posed to the public.

.. r

~-~ ...

. ....... .

COURTS ACADEMY
HIGHLIGHTS:
• In conjunction with the Jl's Learning
Information Technologies department, we
completed development of an online Exhibit
Control Manual and training program.
• We provided handgun requalification and
training to sheriffs and deputy sheriffs.
Over the next two years, every sheriff and
deputy sheriff in the province will receive
four days of firearms training. This training
is delivered through a sub-contract with
the Police Academy Contract Law
Enforcement Programs.

• Two Deputy Sheriff Pre-Employment
Training programs ran this year, with 39
students graduating. A major review of
this program was initiated, including
screening procedures, curriculum content
and delivery.
• The Court Services Branch hired a
Director of Training and Development,
making a major commitment to training.
Planning is underway for a number of
initiatives to be implemented next year.

% OF TOTAL JI REVENUE

Training sheriffs, deputy sheriffs
and other professionals who work
within the provincial court system.

••

0

1feel honoured to be a part of the JI. For me, helping students achieve their goals.
is extremely rewarding, exciting and challenging.
0

EMERGENCY MANAGEMENT DIVISION
HIGHLIGHTS:
• Delivery of training for Provincial
Emergency
Programs
(PEP)
and
Emergency Social Services programs
increased by 60 per cent over the year
prior.
• We continued to fulfill contracts for the
delivery of training in the Incident
Command System (ICS) to private industry, Department of Immigration, Provincial
Government Ministries and local governments.
• The Division provided four exercises to
test the Continuation Plans of the Ministry
for Children and Families.

• The Mountain Rescue Task Force Project
continued throughout the year. Federal
funding from the National Search and
Rescue Secretariat will help develop a
provincial capability for mountain rescue.
We also provided search and rescue training to volunteer teams throughout the
province.
• We have been contracted to deliver Basic
Emergency Management and Emergency
Operation Centre courses to the Regional
Emergency Coordination Centre staff.
• Staff were involved with the new PEP
initiative, Community Assistance Teams,
developing flood planning tools for
communities such as evacuation plans,
public information materials, and emergency social services training.

o/o OF TOTAL JI REVENUE

uWhen I tell people that I work at the JI and describe what we do, they always say to
me, 'Wow, that must be su.ch interesting work.' They're right! We do so much that is
unique, and truly have fun while we do it."
Linda West

Administrative Supervisor
Emergency Management Division

Helping communities prepare for,
respond to, and recover from
disasters and emergencies.

FIRE AND SAFETY DIVISION
HIGHLIGHTS:
• A live fire evaluator component was introduced to support the BC Fire Fighter
Training Program.
• The Division received accreditation on 12
program levels from the International Fire
Service Accreditation Congress.
• The Diploma in Fire Service Leadership
cont inues t o increase in popu larity as
development of Fire Officer 3 and 5 nears
completion.

• The Division worked in cooperation with
the National Fire Protection Association
to deliver Fire Department Incident Safety
Officer courses in three locations. A
manual specific to BC has now been
developed.
• Four Career Fire Fighter Pre-Employment
Training programs were delivered.

• The Division has taken over the administration and delivery of the Technical High
Angle Rope Rescue program. This is a
welcome addition to other technical
rescue training topics that have been
conducted over the past seven years.

% OF TOTAL JI REVENUE
--13%

Training professionals in the fire
service, industry and marine to
deal with incidents involving fire
or hazardous materials.

•

urve received great value from my 15 years of involvement in the Jf. I get an enonnous 11m()unt of
energy from working with the students. It also allows me to take a global look at the fire services
f industry and gain knowledge that I wo~n't get during the caurse of my job."
Keith Boswell
Captain, Surrey Fire Department
Instructor, Fire and Safety Division

}

PARAMEDIC ACADEMY
HIGHLIGHTS:
• The Academy underwent a major
reorganization from a program-based
structure, where staff were dedicated to
one program area, to one based on
functions, such as program development,
support and delivery. We are realizing
efficiencies and improved cross-program
consistency in the new structure.

of providing medical training to SAR
Techs (Search and Rescue Technicians) for
the Wing Command of the Canadian Air
Force.

• We continue to realize the benefits of the
Paramedic Training Network, as it enables
us to provide BC's paramedics with access
to training in areas throughout the
province.

• Our partnerships with Hong Kong and
Singapore continue to be strong. A team
of physicians and nurses representing the
JI spent six weeks in Hong Kong, teaching
a variety of pediatric and adult resuscitation courses to over 400 Hong Kong physicians and nurses. Our Singapore partners,
the School of Military Medicine and the
Civil Defense Force, continue to send
their staff to us for training .

• After signing a major contract with the
Department of National Defence, the
Academy is now training the Force's
Medical Assistants using a combination of
Internet-based self-directed study with
face-to-face workshops and clinical practice. We are also entering our fourth year

• International interest in our work continues to increase. The Academy began a
multi-stage training project for Taiwan's
ambulance service . Twelve Taiwanese
instructor/officers spent six weeks at the
Paramedic Academy learning how to
teach the EMA II course.

% .OF TOTAL JI REVENUE

"The training delivered by the JI is 011tt:omes-oriented, not process-oriented.
Tbafs an important distinction, a11d it translates into pa ra111e~ios who know how to
provide better care for people."
Dr. Ian Macphail
Emergency Physician
Royal Columbian Hospital

Providing training in emergency
front line patient care to
paramedics and other health
care professionals.

POLICE ACADEMY
HIGHLIGHTS:
• Six recruit classes graduated from the
Academy after completing their Block Ill
training.
• We began a long-term relationship with
the General Directorate of the Abu Dhabi
Police in the United Arab Emirates,
delivering four courses to their officers in
1999, with another 15 courses scheduled
in 2000.
• The Academy completed the final
development of the joint Jl-UBC
certificate in Information Technology
Security program for rollout in January,
2001 . A series of cybercrime investigative
courses for municipal police will be
delivered throughout 2000.
• New projects included Interviewing and
Interrogation training for Canadian Forces
Military Police, Internet Open Source
Intelligence training for Provincial Firearms
Officers, new firearms instructor training for

the armored car industry, and an Internetbased workplace safety skills course for the
private security industry. We began
entry-level training for compliance and
enforcement staff members of ICBC, and
started a regular series of offerings for the
new Canadian firearms safety training
courses.
• We finalized an ongoing partnership
between the Academy and the Washington
D.C.-based Police Executive Research
Forum for our Police Executive Series, and
have held several Police Executive Series
workshops with police managers from
across BC and Washington .
• In November, the Private Security
Program hosted the bi-annual conference
of the National Association of Security
and Investigative Regulators in Vancouver.

% OF TOTAL JI REVENUE.

Training BC's municipal police
officers and providing law
enforcement training to the
private and public sectors.

·The JI sets such a high standard in recruit training and advanced training. That's why
the organization has an enviable reputation as a leader in pablic safety."
Peter Young
Chief Constable
New Westminster Police Service

SOCIAL SERVICES AND
COMMUNITY SAFETY DIVISION
HIGHLIGHTS:
• We were awarded a Safer Futures Award,
in recognition of our work in preventing
violence against women. The award is
sponsored by the Ministry of Women's
Equality, the BC Society of Transition
Houses, and the BC Association of
Specialized Victim Assistance and
Counselling Programs.
• More than 125 people attended the
Voices From Each Generation: Reclaiming
Wellness in Aboriginal Communities conference that explored a broad range of
issues facing the aboriginal community.
The Voices conference was co-sponsored
with the Corrections Academy, the Native
Education Centre and the Nicola Valley
Institute of Technology .

• Over 300 victim service workers from
across BC attended the Triumphs and
Challenges: Victim Service in the 21st
Century conference that we held along
with the Victim Services Branch of the
Ministry of Attorney General.
• In cooperation with the Education
Alliance, we successfully launched the
Child
Protection
Pre-Employment
Program for the Ministry for Children and
Families.

.% OF TOTAL JI REVENUE

'Tm proud that our divisfeo takes on critic., issues that were known by very few
people. issues that may haw been closeted ·• unspoken, and raises their awareness
and understanding in the broader public. It's p"i:trt of our commitment and connection
to the community." .·
...

Offering programs and courses for
people working to improve the lives
of children, youth and families.

PACIFIC TRAFFIC EDUCATIO N
CENTRE ( PTEC)

..

l;.A--

HIGHLIGHTS:
• Delivery of the TaxiHost program
continues to play a significant role
for PTEC. A total of 675 taxi drivers
completed TaxiHost Level I and
560 completed Level II this year.
We continued to work closely with
the Vancouver International Airport
(rated one of the best in North
America) and Lower Mainland
communities to enhance the level
of service provided by the taxi
industry.
• PTEC doubled the number of
Industrial Accident Investigation
and Advanced Driving Programs,
delivered to clients such as Telus,
BC Hydro and others.

Developing and delivering advanced driver training
programs and accident investigation programs in
partnership with the Insurance Corporation of BC.

The JI values are reflected in uch of the staff here. Our programs are student
centred, and we work together in tuma.to achieve our program goals.
··
Jasbir Sandhu
Manager, TaxiHost Program
PTEC
0

0

JI FOUNDATION
The JI Foundation raises funds for student
scholarships, new program development,
purchase of new training equipment, and
general support to the JI. The Foundation
is a registered, charitable, non-profit
society, raising funds through individual
donations, corporate donations, special
events and planned giving programs.
During 1999/2000, financial awards were
presented to three students:
Corrections and Community Justice
Division - Lindsay Gordon, Fiona Lawrence
Fire and Safety Division - Dave Floris

JI FOUNDATION

BOARD OF. DIRECTORS

Tim Manning
Treasurer, JI Foundation Board of Directors
Vic• President, Business Markets
. Greater Vancouver Region, Roys/ Bank

Robert J. Stewart - Chair
Donald J. Pamplin - Vice Chair
Tim Manning - Treasurer
Jill Kavanagh - Secretary
David Esworthy
George Garrett
Larry Goble
John Grady
Darlene Kruesel Hyde
Hal Jenkins
Christopher Richardson
Marvin RV Storrow, O ,C .
Florence T. Wong