r

The Justice Institute
of British Columbia
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presents

Extension Programs Schedule
January-March, 1988
Administration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Children & Youth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Conflict Resolution. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Crime Prevention . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Distance Education . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Family Assault & Sexual Violence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Intervention. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Management.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Police Academy, Public. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Professional Health Programs . . . . ........ ........... .... ....... 10
Staff Development . . . . . . . . . . . . . . . .......................... ....... 10
Support Staff . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Victim Service Providers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ... 11
How to Register for a Course .................. .. .. ....... ... .... . 12

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For more information about any of these programs,
and to enquire about registration contact:
Justice Institute of B.C.
4180 West 4th Avenue, Vancouver, B.C. V6R 4JS
Telephone: 228-9771 Local 311

(_A_d_m_in_i_st_r_a_ti_o_n_ _,,)

Iii

A WORKSHOP FOR PRIVATE AGENCIES:
Probation & Parole (#EP123)
Date: February 26 at the Justice Institute

Fee: $35
Resource Person: Steve Howell, Staff Development Officer,
Corrections Academy, Justice Institute
A number of private agencies are involved in working with
clients of the Corrections Branch who are on probation,
parole and temporary absence. This session is designed to
better acquaint private agency personnel with the structure
and mandate of Corrections and the legal basis of probation,
parole and temporary absence. New developments such as
electronic monitoring, intense supervision, fine-option programs, victim services and privatization will be examined
and their potential effect on private agency staff discussed.
Co-sponsored by Corrections Academy and Extension
Programs.

MAKING ORDER OUT OF CHAOS:
Planning Skills for Support Staff (#SUP110)
Dates: January 12 at the Justice Institute; Fee: $60
March 14 in Victoria; Fee: $80

Resource Person: Sandra Hawley, consultant and trainer with
Hannah, Peterson & Associates Ltd.
This planning workshop is directed toward administrative
support staff who have too much to do and not enough time
to accomplish it. Content will include methods for improving work management, techniques for identifying and
eliminating time wasters and planning skills for increasing
productivity.

( Children & Youth
RESPONDING TO ADOLESCENT SUICIDE:
Intervention and Prevention
Dates: January 26 in Fort Nelson. For registration

information contact: 774-2741.

TROUBLED YOUTH, TROUBLED FAMILIES:
Origins and Significance of Adolescent
Maltreatment (#CY117)
Date: February 11 (7:30 p.m.-9:30 p.m.) & February 12

(8:30 a.m.-12:30 p.m.) at the Justice Institute
Fee: $70 for both sessions; $60 for students
Resource Person: James Garbarino, Ph.D., President of the
Erikson Institute for Advanced Study in Child Development
and author of numerous books including Understanding
Abusive Families (1980) and Troubled Youth, Troubled Families (1986).
The evening session will highlight current research and present two patterns of adolescent maltreatment. The day session will focus on psychological batterings, identification of
and intervention for maltreated adolescents. Co-sponsored
with Greater Vancouver Branch of the B.C. Association of
Social Workers and the Ministry of Attorney General.
DEPRESSION IN ADOLESCENCE
Intervention Strategies (#CY121)
Dates: March 18-19 in Vancouver

Fee: $120
Resource Persons: Dr. Resa Shore Horst, adolescent and
adult psychiatrist with experience in adolescent residential
treatment programs and currently in private practice; Lindsay Setzer, child care counsellor, with extensive experience
in residential treatment and depressed adolescents.
This workshop is directed toward front line staff working
with adolescents to assist them to identify warning signals
related to depression, and to select appropriate interventions
to respond. Content will provide an overview of risks and
indicators, and corresponding intervention models, and
through the use of case examples discuss and demonstrate
tools for response.

THE "ADOPTION TRIANGLE" (#CY119)
Dates: March 11-12 at the Justice Institute

Fee: $75
Resource Persons: Bruce Harris, M.SW., adoption counsellor
and adoptive parent; Clair Marcus, adoptee and author of
"Who is My Mother?" and "Adopted:-A Canadian Guide for
Adults in Search of Their Origins"; Patricia Roles, M.S.W.,
birthparent, counsellor and author of "Facing Teenage
Pregnancy''.

January 27 in Chetwynd. For registration

information contact 788-2248.
Resource Person: Suri Van Golen, Counsellor, Coquitlam
Family Centre.
This workshop will include an overview of adolescent suicide behavior, importance of loss as a significant factor in suicidal behaviour, intervention techniques and prevention
approaches. Co-sponsored with Northern Lights College and
Coquitlam Family Center.

This workshop is directed toward professionals currently
working in the adoption field who both want to integrate the
various perspectives of the "triangle" and to respond to the
impact of legislative changes. Content will cover an overview of the shifts in the adoption field, parenting issues and
ongoing needs of the adoptive family, grief loss and support
for birthparents; and the search for roots and importance of
reunion for adoptees.

WORKING WITH PRE-DELINQUENT AND
DELINQUENT YOUTH (#CY124)
Date: April 15 at the Justice Institute

CONFLICT RESOLUTION: DYNAMICS,
STYLES AND APPLICATIONS (#CR100)
Dates: January 27-29 at the Justice Institute;

Fee: $60
Resource Persons: Larry Green, M.A., counsellor in private
practice and instructor, Child Care Program, Douglas College; Mahmud Netman, M.Ed., counsellor in private practice
and training supervisor, Deltassist and Surrey Co-ordinating
Centre.

Resource Person: Stacey Holloway, consultant, trainer and
counsellor.
February 29-March 2 at the Justice Institute;
Resource Person: Karen Haddigan, trainer, mediator in private practice, Project Coordinator, Inner City Housing.
Fee: $180

This workshop is directed toward child care counsellors,
youth workers, group home supervisors and other professionals working with pre-delinquent and delinquent youth to
increase their awareness of the psychological needs of
adolescents and present specific counselling strategies that
respond to those needs.

This course explores the sources and implications of interpersonal conflict within various social and environmental
contexts. Participants will have an opportunity to assess their
current approaches to resolving conflicts and to broaden
their range of options. An examination of power, expectations, anger and problem solving will include specific concepts, skills and techniques useful in the resolution of
interpersonal conflicts. Skill building roleplays will be supported by one skills coach for each five participants. Recommended as a prerequisite for Dealing with Anger (#CR200).
(A Conflict Resolution Certificate Program core course.)

INTEGRATIVE COUNSELLING TECHNIQUES FOR
ADOLESCENTS (#CY123)
Dates: March 10-11 at the Justice Institute

Fee: $160
Resource Person: Dr. Steven Scofield, psychologist in private
practice and educator specializing in work with adolescents.
This workshop is intended to provide counsellors with a
wide variety of integrative counselling tools in work with
adolescents. The focus will be largely on practical learning
and application. Participants will be expected to offer example techniques from their own practice and experience
which they have found enhancing for specific groups of ages
or clients. After advance registration, participants will be
mailed a question form for return to the JI from which Dr.
Scofield will select various examples for discussion and
inclusion in the practice sessions. Learning methods will
include small and large group discussions, lecturettes, observation, simulation-skill practice and key readings. Registration will be limited to allow practical involvement of
participants.
SOCIAL PROBLEM SOLVING SKILLS FOR
CHILDREN/ADOLESCENTS

(See Conflict Resolution section).

( Conflict Resolution)

Iii

Centre for
Conflict Resolution Training
The Justice Institute, through its Centre for Conflict Resolution Training, is committed to the development and delivery
of extensive training in conflict resolution. Most courses are
limited to 20 participants. Individualized learning is facilitated by trained skills coaches including video feedback. The
Centre offers a Conflict Resolution Certificate Program, the
only one of its kind in Canada, consisting of six core courses
totalling 147 classroom hours and elective courses totalling
63 classroom hours. For further details, contact 228-9771,
local 224.

DEALING WITH ANGER, HOSTILITY & RESISTANCE IN
CONFLICT SITUATIONS (#CR200)
Dates: February 10-12 at the Justice Institute;

Joan Balmer, M.A., S_enior Consultant, Ryane Consulting,
Inc.
March 28-30 at the Justice Institute;
Resource Persons: Stacey Holloway, consultant, trainer
and counsellor in private practice; Mario Govorchin,
trainer, practitioner in the area of anger management.
Fee: $200
Angry, hostile or resistant feelings and behaviours are commonly generated in conflict situations. Efforts at resolving
the conflict may be ineffective if these feeling are ignored or
denied. This course presents theory, techniques and
approaches for effectively managing angry feelings and
behaviour including confronting, defusing and disengaging
in angry conflict situations and moving through anger to
constructive problem solving. Skill-building sessions will be
supported by trained coaches for every five participants.
Registration is limited to 20. "Conflict Resolution: Dynamics,
Styles and Applications" (#CRJOO) is recommended as a
prerequisite for this course. (A Conflict Resolution Certificate
Program core course.)
MEDIATION SKILLS, LEVEL ONE (#CR300)
Dates: February 3-5 at the Justice Institute;

Resource Person: Michael Fogel, L.L.R, counsellor and
mediator in private practice, Chairperson, Westcoast
Mediation Centre.
·
March 7-9 at the Justice Institute;
Resource Person: Paula Temrick, trainer, counsellor and
mediator in private practice; teaches conflict resolution
skills programs in Lower Mainland public schools.
Fee: $180
Mediation is a practical method for assisting other people in
resolving their conflicts and attaining mutual goals. The
process is useful in a wide variety of settings, including

organizations, neighborhoods, committees, schools and families. This course introduces the concepts, skills and techniques needed to mediate disputes encountered on a
day-to-day basis. Skills practice sessions will be supported by
a trained coach for each five participants. (A Conflict Resolution core course.)

WIN-WIN INFLUENCING SKILLS FOR MANAGERS AND
SUPERVISORS (#CR701}
Dates: January 25-26 at the Justice Institute
March 30-31 at the Justice Institute

MEDIATION SKILLS, LEVEL TWO (#CR400}

Very often managers find themselves in difficult and frustrating situations with co-workers and subordinates. Some are
handled effectively but others seem to defy resolutionleaving one feeling blocked or inadequate. This two-day
workshop will assist in dealing with these situations. Participants will increase their understanding of their own personal styles of influencing others and increase their
effectiveness in handling the complexities of the workplace.
Skill practice will include video feedback and be supported
by a trained coach for each five participants. Registration is
limited to 20. (A Conflict Resolution Certificate Program
elective.)

Dates: March 21-25 at the Justice Institute
Fee: $300
Resource Persons: Marje Burdine, Coordinator, Centre for
Conflict Resolution Training, Justice Institute; Michael Fogel,
L.L.R, counsellor and mediator in private practice, Chairperson, Westcoast Mediation Centre.
This course prepares the mediator to deal with complex and
emotionally-charged conflicts. Skills, techniques and theory
include power balancing, dealing with resistance and dysfunctional behaviour, mediator interventions and styles.
Legal and ethical issues are also addressed. Skill practice sessions are facilitated by trained coaches for each five participants. Registration is limited to 20. Prerequisite:
Mediation Skills, Level One or by permission of the Coordinator. (A Conflict Resolution Certificate Program core
course.)
NEGOTIATION SKILLS, LEVEL ONE (#CR500}

Dates: February 1-3 at the Justice Institute;
Resource Person: Karen Haddigan, trainer, mediator in
private practice and with Westcoast Mediation Centre,
Projector Coordinator, Inner City Housing.
March 16-18 at the Justice Institute;
Resource Person: Paula Temrick, counsellor and mediator
in private practice, teaches conflict resolution skills
programs in Lower Mainland public schools.
Fee: $180
Negotiation skills are essential in your daily interactions with
others to assist you in getting what you need and want. Principled negotiation results in an agreement that responds to
the interests of both parties involved. This course introduces
the skills, theory and techniques for applying principled
negotiation in the workplace. Emphasis will be on developing a collaborative climate and on using interest-based bargaining. Skill practice sessions will involve video feedback
and a trained coach for each six participants. Registration is
limited to 18. Required reading: "Getting to Yes" by Roger
Fisher and William Ury, Penguin Books, 1981.
CONFLICT RESOLUTION SKILLS ASSESSMENTS

Open only to those students enrolled in the Conflict Resolution Certificate Program, candidates are required to demonstrate a satisfactory level of proficiency in the areas of
Mediation and Negotiation prior to being granted the Conflict Resolution Program Certificate.
MEDIATION SKILLS ASSESSMENT (#CR499}
NEGOTIATION SKILLS ASSESSMENT (#CR699}

Dates: T.RA. Fee: $90 per assessment
Resource Person: Marje Burdine, Coordinator, Centre for
Conflict Resolution Training, Justice Institute of RC.

Fee: $160
Resource Person: Joan Balmer, M.A., Senior Consultant,
Ryane Consulting, Inc.

ASSERTING YOURSELF UNDER PRESSURE (#CR702}
Dates: February 15-16 at the Justice Institute

Fee: $150
Resource Person: Dale Trimble, M.A., counsellor and trainer
in private practice.
Behaving assertively in conflict situations demands particular skills and insights. How do you stand up for yourself
without standing on someone else? Many people find themselves caught between being so accommodating that their
own rights, feelings and needs are being neglected or abused
by others or coming out so aggressively that relationships
are damaged and goals still aren't met. This skill-building
workshop will help develop awareness and increase abilities
to set limits and negotiate resolutions. Skill practice will
include video feedback facilitated by a trained coach for
each five participants. Registration is limited to 20. (A Conflict Resolution Certificate Program elective.)
SOCIAL PROBLEM SOLVING SKILLS FOR CHILDREN
(#CR710}
Dates: February 4-6 at the Justice Institute

Fee: $180
Resource Person: Paula Temrick, trainer, counsellor and
mediator in private practice, teaches conflict resolution skills
programs in Lower Mainland public schools.
This workshop will present a practical, step-by-step process
for negotiating with young people; role modeling problem
solving process; and helping children see how problems may
become worse because of their response to them. Participants will have opportunities to apply the problemsolving process to real-life situations through guided roleplay.
This session will focus on pre-adolescent children. (A Conflict
Resolution Certificate Program elective.)

SOCIAL PROBLEM SOLVING SKILLS FOR
ADOLESCENTS (#CR712)
Dates: February 24-26 at the Justice Institute

Fee: $180
Resource Person: Paula Temrick, trainer, counsellor and
mediator in private practice, teaches conflict resolution skills
programs in Lower Mainland public schools.
This workshop will present a practical, step-by-step process
for negotiating with adolescents; role modeling problem
solving process; and helping adolescents see how problems
may become worse because of their response to them. Participants will have opportunities to apply the problemsolving process to real-life situations through guided roleplay
supported by skills coaches using video feedback. Registration is limited to 20. (A Conflict Resolution Certificate Program elective.)
MEDIATING PARENTING ISSUES (#CR727)

Date: March 4 at the Justice Institute
Fee: $90
Resource Person: Daniel Hamoline, B.A., M.SW., L.L.B., lawyer and family mediator.
This presentation will explore mediating parenting issues
with a specific focus on structured parenting agreements and
examine assumptions and general principles underlying the
concept of a structured parenting agreement. The process of
assisting parents in identifying children's needs, identifying
their respective parenting strengths, and developing agreements in principle before entering into the process of mediating the practical components of a parenting agreement,
will be examined in detail. A parenting checklist will be used
as a tool in assisting the parties through the mediation process. Case illustrations and case studies will be used in dealing with the patterns, dynamics and symbolic issues which
appear in the process of mediating. (A Conflict Resolution
Certificate Program elective.)
MEDIATION & COUNSELLING:
Role Clarification, Strategies and Techniques
(#CR728)
Date: March 5 (Saturday) at the Justice Institute

Fee: $90
Resource Person: Daniel Hamoline, B.A., M.SW., L.L.B., lawyer and family mediator.

ALTERNATE DISPUTE RESOLUTION (ADR):
An Introduction to Mediation of Personal Injury and
Commercial Disputes (#CR729)
Dates: February 13 at the B.C. International Commercial

Arbitration Centre
Fee: $150
Resource Persons: Brian Gardiner, B.Sc., A.I.LC., President,
Canadian Dispute Resolution Corporation, Consultant to the
A.D.R. Program of the B.C. International Commercial
Arbitration Centre; Michael Fogel, B.B.A., L.L..B., J.D., commercial and organizational mediator for the B.C.I.C.A.C.
mediation panel, Senior Trainer, Centre for Conflict Resolution Training, member, California Bar Association and
former Los Angeles County judge.
Alternate Dispute Resolution (ADR) has become a major
trend in civil litigation across North America. This workshop
will introduce you to this new field. You will: 1) improve your
understanding of the different procedures used in ADR; 2)
participate in or observe the mediation of a commercial or
personal injury case; 3) learn how and when to use ADR to
find innovative and expedient solutions to difficult civil disputes. This workshop is intended primarily for lawyers,
adjusters and other specialists in the field of commercial and
insurance disputes. (A Conflict Resolution Certificate Program elective.)

DEALING WITH CONFLICTS ON THE JOB:
One-Day Workshop for Employees (#CR725)
Date: February 29 at the Justice Institute

Fee: $75
Resource Person: Paula Temrick, Senior Trainer, Centre for
Conflict Resolution Training, mediator in private practice.
When employees run into conflicts on the job-with coworkers, clients, supervisors or managers-they are often
unsure of the best way to deal with them. If they confront the
person directly, they may be misunderstood and pay a high
price. So the tendency is to avoid the situation and to suffer
in silence. The result is low morale or a desire to "get even".
This workshop will provide a roadmap and skills to help
employees resolve conflicts and help reduce workplace tensions. It is intended for those who have not had previous
training in conflict resolution at the Justice Institute. (A Conflict Resolution Certificate Program elective.)
MEDIATION IN THE WORKPLACE (#CR724)

This workshop will examine the relationship of counselling
and mediation and will explore the role of mediator from
several perspectives. The presentation will address legal considerations, the principles of positional and interest-based
bargaining and the emotional, psychological and interactional dynamics which are at play between the parties in the
mediation process. Through the use of case illustrations and
case studies, participants will look closely at the identification and resolution of symbolic issues, and the recognition of
those patterns of communication which may impact on the
spouses' decision making process while in mediation. (A
Conflict Resolution Certificate Program elective.)

Dates: February 17-19 at the Justice Institute
Fee: $180
Resource Persons: Bronach Cannell, M.B.A., consultant in
human resource development and labour relations; Michael
Fogel, L.L.B., counsellor, trainer and mediator in private
practice.
This workshop is intended for those who are involved in
mediating disputes between work groups, individuals, or
organizations. The session will provide a model, concepts
and skills to assist the mediation to: 1) introduce the process,
2) identify the issues, 3) determine interests, 4) generate
options, 5) structure the agreement. (fhis course is equivalent to Mediation, Level One in the Certificate Program.)

-----1[]]1----- - - - - - - -

EFFECTIVE CRITICISM:
Skills and Techniques (#CR715)
Dates: February 8-9 at the Justice Institute

to the situation and for moving an adolescent through anger
and resistance to problem solving. (A Conflict Resolution
Certificate Program elective.}

Fee: $150
Resource Person: Sandra Berman, Consultant and Trainer,
Circa Enterprises

MANAGERIAL MEDIATION (#CR726)

(See Management section.)
Ineffective criticism can result in misunderstood messages,
tension and inefficiency. Giving criticism is both frightening
and difficult for most people. Rather than criticize, we tend
to be silent, sarcastic or hurtful. Receiving criticism is often
experienced as a threat to self-esteem and self-confidence.
In this workshop participants will learn to give and receive
criticism directly, openly and honestly in order to improve
communications, achieve the desired result and reduce conflict in personal and business situations. Participants will use
video feedback and will be supported by skilled coaches during roleplay simulations. Registration is limited to 20. (A Conflict Resolution Certificate Program elective course.)
MEDIATING INTER-CULTURAL DISPUTES (#CR723)

Dates: March 3-4 at the Justice Institute
Fee: $150
Resource Person: Suzu Speier, M.A., Consultant, Ryane Consulting Inc., social worker, trainer with specialization in cross
cultural issues.
For mediators who wish to understand the impact of ethnicity and culture on the mediation process and to learn skills
to ensure a better understanding and awareness of how they
can avoid creating process resistance in mediation. In the
mosaic of Canada, mediators face working with people of
differing cultures and ethnic backgrounds where the potential for confusion and misunderstanding is high. To be able
to .assess differences, understand the potential for misunderstanding and adapt the mediation process is important for
ensuring success.
This workshop will provide an opportunity to reflect on one's
own ethnicity; as well, prejudice, racism, stereotypes and
their effects will be explored. Inter-cultural differences
related to values, communication patterns and feelings will
be discussed. There will be opportunities to practice mediation with a group and as a third party in inter-cultural
contexts.

ANGER MANAGEMENT WITH YOUTH (#CR720)
Dates: February 22-23 at the Justice Institute

Fee:
$150
Resource Person: Paula Temrick, trainer, counsellor and
mediator in private practice, teaches conflict resolution skills
programs in Lower Mainland schools.
Professionals dealing with angry, hostile or resistant youth
often feel that their own anger or frustration prevents them
from interacting constructively. This course will assist participants in assessing their own responses in angry or hostile
encounters, as well as in determining the level of intensity
being expressed by the adolescent. A framework and techniques will be provided for responding at a level appropriate

( Crime Prevention

)II

The following courses are offered by Extension Programs
and co-sponsored in conjunction with the Ministry of Attorney General's Crime Prevention Program.
FUNDRAISING FOR POLICE-BASED PROGRAMS:
Identifying Funding Sources and Writing Proposals
(#EP127)
Dates: March 17-18 at the Justice Institute

Fee: $95
Resource Person: Doug Kerr, management consultant and
trainer with corporations, government and non-profit
agencies.
This session will assist participants in identifying and
pursuing funding sources. The program has been
designed for police officers and/or civilian co-ordinators
of police-based crime prevention, or other community
programs operated out of, or in conjunction with, police
departments/detachments. Content will include
identifying needs, researching funding sources,
persuasion strategies, developing a convincing rationale,
determining costs, specifying results and presentation
options. Participants will leave with an actual proposal to
a current or potential funding _source. Co-sponsored with
the Ministry of Attorney General.
GRIEF, LOSS AND THE PROCESS OF RECOVERY
(#EP104)
Dates: January 18-19 at the Justice Institute

Fee: $115
Resource Person: Jane Middleton Moz, M.A., Clinical Director of the Seattle Professional Practice Insitute, Chief Clinical
Consultant for the Seattle Mental Health Institute and coauthor of the book "After the Tears•; which focuses on multigenerational grief and loss in families.
This highly experiential workshop will focus on the impact
of alcohol on family violence and sexual abuse and present
methods for assisting individuals and families break the
cycle. Co-sponsored with the Ministry of Attorney General.
TROUBLED YOUTH, TROUBLED FAMILIES (#CY117)
(see Children & Youth section.)

LEADING GROUPS FOR CHILDREN FROM ABUSIVE
FAMILIES (#CY115)
(see Family Assault & Sexual Violence section.}

-----1ITJ1---- - - - - - - - - -

( Distance Education)

Iii

Registrants to distance education courses receive access to
a knowledgeable tutor by telephone and correspondence
throughout the course. Those who successfully complete the
assignments and examination receive a Justice Institute Certificate of Achievement. For further information on the content and format of these courses, contact the Registration
Office of the Justice Institute.

~

F_a_m_i-ly_A_s_s_a_u_it_&
_ __,,. .
Sexual
Violence
.
--

II

The Justice Institute, Extension Programs has established a
Family Assault and Sexual Violence Advisory Committee of
community groups involved in either direct service or training to establish priorities, develop content and put forward
training needs and concerns. Individuals or organizations
wishing to have input should contact Extension Programs228-9771, local 233.

DANGEROUS GOODS (#DE101)

Length: 60 self-study hours
Fee:
$300
This course, designed for fire service personnel, is relevant
to many non-fire service persons with responsibility in the
area of dangerous goods. A series of 5 self study booklets
present the basic principles of controlling dangerous goods
incidents. The course covers legal jurisdictions and highlights
relevant legislation that affects safety in storage and transport of dangerous goods. Information is offered on identification of dangerous goods under emergency conditions and
on national, provincial and local information sources. The
course discusses the inherent hazards of dangerous goods,
with attention given to how to assess a situation, determine
the resources required and take appropriate initial action.
Co-sponsored by Extension Programs and the Fire Academy
(Note: Fire service personnel in B.C. should contact the Fire
Academy directly for procedures to obtain this self study
course.)

BASIC FIRE SCIENCE (#DE100)

Length: 40 self-study hours
Fee:
$230
This course, designed for fire service personnel, is applicable
to many non-fire service persons who need a fundamental
understanding of fire and flammable materials as well as
members of the general public with an interest in this safety
area. The course provides an introductory level study of
basic chemical and physical principles underlying fire and
dangerous goods behaviour in emergency situations. Topics
include subjects such as vapour pressure and combustion,
elements of fire suppression and general methods of fire control. Co-sponsored by Extension Programs and the Fire
Academy. (Note: Fire service personnel in B.C. should contact
the Fire Academy directly for procedures to obtain this self
study course.)

LEADING GROUPS FOR CHILDREN FROM ABUSIVE
FAMILIES (#CY115)
Dates: January 26-27 at the Justice Institute

Fee:
$95 for both days
Resource Persons: Betty Jane Norris, M.SW., in private practice with experience leading groups; Paula Temrick, family
and child counsellor, instructor and consultant.
This workshop is directed toward people currently working
with children who have been witnesses to or victims of
abuse in the home. Content will cover an overview of
behavioral symptoms, taking a family history, setting up a
group, developing content and exercises and responding to
special concerns. Co-sponsored with Ministry of Attorney
General.
VIOLENCE IN INTIMATE RELATIONSHIPS:
Working with Battered Women (#EP115)
Date: February 6 at the Justice Institute

Fee:
$60
Resource Person: Ginny Nicarthy, M.SW., national consultant
and trainer on issues related to wife assault and author of
two books on wife battering.
This advanced level workshop is directed toward people
working with battered women either in transition houses or
in counselling or support groups. Content will cover: how to
apply new research to shelter advocacy or counselling
strategies, resolving conflicts between supporting mothers
and protecting children, helping women cope with feelings
of anger, desire for vengeance or beliefs around dependance
and empowering strategies useful for both battered women
and the staff who work with them.
ADULT SURVIVORS AND THEIR PARTNERS:
Issues for Support and Recovery (#CSA 108)
Date: March 17-18 at the Justice Institute

Fee: $95
Resource Person: Margaret Jones, M.A., counsellor in private
practice, consultant and trainer.
This workshop is directed toward practitioners currently
working with adult survivors of child sexual abuse. Content

will cover coming to terms with the abuse, impact of the disclosure, loss of trust and feelings of betrayal of the survivors,
and integrating the partner and other family members in the
recovery.
SEXUAL ABUSE TRAINING FOR PRACTITIONERS
(#CSA105)
Dates: Children & Youth Option: July 2, 4-8 (inclusive)
& 11-15 (inclusive);
Adult Survivor Option: July 18-22 (inclusive)
& 25-27 (inclusive)

Fee:

$700 for full program; $550 for Children and Youth;
$400 for Adult Survivor Option
Resource Persons: Professionals currently working in intervention, treatment and prosecution of child sexual assault
cases.
This program, designed for practitioners currently working
with child or adult sexual abuse victims, will examine theoretical issues, demonstrate intervention skills, present treatment approaches and develop interdisciplinary protocols.
Content will cover interviews, assessment, preparation for
court, working with non-offending family members and
maintaining support for victims. Detailed brochure available
from Extension Programs.

"LET'S TALK ABOUT TOUCHING":
Training for Early Childhood Educators (#CSA110)
Dates: January 15-16 in Vancouver
January 29-30 in Duncan
February 5-6 in Prince George
February 12-13 in the Fraser Valley
February 19-20 in Campbell River
March 4-5 in Cranbrook
March 11-12 in Terrace
March 18-19 in Fort St. John
April 8-9 in Nelson

Fee:

(_in_t_e_rv_e_n_ti_o_n___)
ADULT CHILDREN OF ALCOHOL:
Issues for Intervention (#EP104N)
Dates: January 20-21 in Nanoose Bay

Fee: $135
Resource Person: Jane Middleton Moz, M.A., Clinical Director of the Seattle Professional Practice Institute, Chief Clinical Consultant for the Seattle Mental Health Institute and
co-author of the book After the Tears, which focuses on multigenerational grief and loss in families.
This highly experiential workshop will focus on an understanding of grief and loss in relation to chemical dependency, and present methods for assisting individuals and
families through the process of grieving to recovery. Issues
related to the native community include cultural self depression and cultural self hate. Co-sponsored with the Ministry of
Attorney General.
WORKING WITH THE ADDICTED FAMILY:
Strategies for Intervention (#EP124)
Dates: February 25-26 at the Justice Institute

Fee: $95
Resource Person: Betty Jeffries, M.A., licensed chemical
addiction practitioner.
This workshop is directed toward professionals who are
working with families where alcohol is identified as a major
problem. Content will cover the nature of addiction and
characteristics of the addicted family member, family
dynamics and relationships between violence and addiction.
Assessment strategies, treatment options and common pitfalls in intervention will also be explored.

$10

This workshop is directed toward early childhood educators
and will provide them with training in the use of a newly
developed pre-school sexual abuse prevention program. The
curriculum which has been designed for 3½ to 5 year olds
includes nine scripted lessons, and teaching aids. Content of
the training covers background information of child sexual
abuse, use of the curriculum in pre-school settings, and
adapting the program for use with special needs children.
Complete kits will be available to each centre upon the successful completion of each participant. Co-sponsored with
the Ministry of Attorney General. Funding assistance from
the Vancouver Foundation.
AN INTERDISCIPLINARY CONFERENCE ON
CHILD SEXUAL ABUSE
Date: April 21-22 at the Airport Inn, Richmond

Watch for further details on this conference sponsored by the
Ministry of Education, RC. School Counsellors, Justice Institute and Feminist Counselling Association which will focus
specifically on counselling issues and concerns within school
and community settings.

II

( Management

JIii

BASIC SUPERVISORY COMPETENCY PROGRAM
(#MGMT213)
Dates: March 14-18 at the Justice Institute

Fee: $300
Resource Person: Joyanne Landers, Senior Consultant,
Ryane Consulting Ltd.
Each job or function has a set of specific areas of knowledge,
skill, and operating values that a performer must have to do
his or her job. Together, this knowledge, skill, and value, give
the individual the competence to perform the job. The Basic
Supervisory Program is competency based and covers such
topics as Role of the Supervisor, Situational Leadership and
Teamwork, Delegation and Developing Staff, Communication and Interpersonal Effectiveness, Problem Solving and
Decision Making, and Conflict Resolution. It is intended for
first level supervisors, or those who aspire to be supervisors,
in both government and private agencies. Prior to the

individual coming on course, an inventory assessment of
skills and knowledge will be completed by the participant
and his/her manager. Co-sponsored with the Corrections
Academy. Any B.C. Corrections Branch employee successfully completing the course will be granted certification for
Basic Supervisory Competency Program Week I.
SUPERVISING IN A GROUP HOME SETTING
(#MGMT214)
Date: April 18-19 at the Justice Institute

Fee: $105
Resource Person: Sandra Hawley Rice. Consultant and
Trainer, Hannah, Petersen and Associates, Inc.
This workshop is directed toward new supervisors working
in group home settings. Participants will have an opportunity
to examine and apply basic supervisory skills within the particular context of group homes. Content will cover roles,
responsibilities and skills required to effectively supervise,
assessing employee's level of motivation and ability, developing performance results, standards and conducting a performance review, communicating with and delegating to staff
who work shifts or are on call and carrying out supervisory
tasks in a "home like" environment.
"CLEAR AND SIMPLE":
Writing Skills (#MGMT212)
Dates: Part A: March 1-2; Part B: March 3

(Report Writing Only) at the Justice Institute
$160 (for all three days); Part A Only-$115;
Part B Only-$65
Resource Person: Joyanne Landers, Consultant and Trainer,
Ryane Consulting Inc.

MANAGERIAL MEDIATION:
A One Day Workshop for Managers and Supervisors
(#CR726)
Date: February 16 at the Justice Institute

Fee: $85
Resource Person: Paul Temrick, mediator and consultant in
private practice; senior trainer, Centre for Conflict Resolution, Justice Institute.
Managers and supervisors are faced with conflict on the job
every day-between employees, employees and clients,
between departments and in meetings. There is often a tendency to ignore the conflict in the hope that it will simply go
away. Unfortunately, however, when conflicts are avoided,
they often escalate or go underground to resurface later on.
The cost is in terms of staff morale, tensions, backbiting,
absenteeism, and ultimately lowered productivity. This
workshop will provide a simple yet powerful tool for resolving conflicts early on before they escalate into more complex
and difficult issues. Through the mediation process, the manager or supervisor assists those in conflict to resolve their
own problems. This takes the manager out of the middle and
places responsibility for resolving the problem on those who
are involved in it. This workshop is intended for those who
have not taken previous training in mediation skills at the
Justice Institute.
EFFECTIVE CRITICISM:
Skills and Techniques (#CR715)

(See Conflict Resolution section.)

Fee:

This workshop is directed toward supervisors and managers
who know what they want to say but have difficulty putting
it in writing. Days one and two will cover communications
as a transaction, writing skills, business styles and conveying
organizational messages. Day three will specifically focus on
report writing and will cover planning, organizing, writing
and special techniques. Participants will be required to submit two samples of their written work before the course
begins.
MANAGING THE TROUBLED AND TROUBLESOME
EMPLOYEE (#MGMT201)
Dates: February 18-19 at the Justice Institute

Fee: $125
Resource Person: Bev Abbey, human resource consultant.

If not corrected, the behaviour of troubled and troublesome
employees spreads disturbance and conflict throughout the
organization. Much troublesome behaviour by employees
can be avoided or eliminated by appropriate supervisory
practices. This course is designed to assist managers understand the forces at work and gain fresh insights into their
own managerial behaviour. The principal causes and patterns of troublesome behaviours will be addressed. Techniques will be presented for minimizing the likelihood of
their occurrence and for constructive treatment of those that
do occur.

e

Police Academy,
"'"_P_u_b_li_c_ _ _ _ _~ ~
r

POLICE CAREER ORIENTATION COURSE (#PP100)

Dates: Wednesday and Thursday Evenings,
January 20-May 5 7:00 p.m.-10:00 p.m. at the
Justice Institute
Fee: $200
Resource Persons: Sandra Nichol and guest police
instructors.
The multicultural nature of Canadian society requires that
police departments serve their communities with an awareness of, and a sensitivity to, cultural differences. This course
is intended to prepare persons who are interested in employment as a police officer in making an application. Sessions
will be held twice a week over a four month period to
increase an individual's confidence level in the skills, knowledge and abilities required to successfully complete the
selection process. The course is designed to particularly
assist members of cultural groups who experience difficulty
in competing in the selection process. It emphasizes the role
of cultural values in the critiera used for selecting police
recruits.

Professional
Health Programs

II

experts. These courses are arranged on-site in response to
requests. To arrange courses, contact Professional Health
Programs, 22~9771, local 321.

Iii

Professional Health Programs at the Justice Institute offers
courses for health care professionals including physicians,
nurses and pre-hospital care workers. For more information
on these programs contact Professional Health Programs,
22~9771, local 321.

( Staff Development )

ADVANCED CARDIAC LIFE SUPPORT (A.C.L.S.)
PROVIDERS COURSE (#PHP100)
Dates: February 13-14 in Kitimat
March 19-20 at the Justice Institute

Fee: $50
Resource Person: Georgia Nemetz, Ph.D., Director of Psychological Services, Royal Columbian Hospital.

Fee:

This workshop will examine the work and personal stressors
front line workers typically face, identify factors that motivate the "type E" personality to take everything on, and
present non-threatening ways to reduce stress and share
responsibility.

$300

This two-day workshop is intended for physicians, nurses
and pre-hospital care workers who are involved in the
management of cardiac arrest victims. Topics include dysrhythmia interpretation, sudden death, pharmacology and
post resuscitation management. There is ample practice
time in the mega code and dysrhythmia interpretation
stations.
A.C.L.S. RECERTIFICATION (#PHP110)
Date: January 30 at the Justice Institute

Fee:

$150

This one-day workshop focuses on the latest and greatest in
A.C.L.S. It is intended for A.C.L.S. providers who have
obtained certification within three years although yearly
recertification is recommended. Course content includes
current trends in A.C.L.S., C.P,C.R. , and updates in pharmacology, the algorithms, and the new philosophy.

MANAGING YOUR "TYPE E" PERSONALITY:
Stress Reduction for Front Line Workers (#EP125)
Date: February 24 at the Justice Institute

STRESS MANAGEMENT FOR PUBLIC SAFETY
WORKERS AND THEIR SPOUSES (#EP 126)
Dates: February 23 (7:30 p.m.-9:30 p.m.) and February
25 (7:30 p.m.-9:30 p.m.)

Fee: $35 for both sessions
Resource Person: Audrey Cook, M.A., counsellor in private
practice.
This evening series is directed toward workers in high risk
occupations and their spouses to assist them in reducing the
stress on themselves and their families that results from their
particular occupations. Content will look at stressors in public safety work, impact on families, stress innoculation and
coping strategies.

A.C.L.S. INSTRUClORS PROGRAM (#PHP120)
Date: February 19-21 at the Justice Institute

Fee:

$300

This 2½ day program is for physicians, nurses or pre-hospital
care workers who have exceptional A.C.L.S. skills and are
interested in teaching A.C.L.S. The course content includes
lesson planning, characteristics of adult learners, giving
effective feedback, planning scenarios and operation of the
mega code station.
Please allow at least two weeks to complete the pre-reading
required for these courses. Current certification in RC.L.S.
Level C is required to successfully completed these programs.
This may be obtained within three months of participating
in an A.C.L.S. course.
FIRST LINE TRAUMA MANAGEMENT FOR
PHYSICIANS/NURSES

These first line trauma management courses are intended
for physicians, nurses, or pre-hospital care workers who are
involved in the management of trauma victims in nontertiary facilities. Course content includes appropriate
management of tqe ABCs, the "must dos" of assessment and
treatment, and management of multi-trauma victims.
Resource persons are physicians and nurses who are clinical

(..._su_p_p_ort_s_t_af_f_ _)

Iii

STEPPING UP IN10 SUPERVISION (#SUP107)
Dates: February 15-16 in Victoria; Fee: $135.
March 9-10 at the Justice Institute; Fee: $105

Resource Person: Maureen Hannah or Sandra Hawley, training consultants with Hannah, Peterson & Assoc. Ltd.
This two-day workshop is directed toward secretarial and
administrative support staff who are considering applying
for, or want to learn more about supervisory careers. Content will cover identifying and examining roles and responsibilities of a supervisor, developing skills to market oneself
and successfully handling a supervisory interview.
THE NEW SUPERVISOR (#SUP111)
Dates: February 17-18 in Victoria; Fee: $135
March 23-24 at the Justice Institute; Fee $105

Resource Person: Maureen Hannah or Sandra Hawley, training consultants with Hannah, Peterson & Associates.
This two-day workshop is designed for administrative support staff who have recently been promoted to a supervisory

position. Content will cover orienting new employees,
assessing levels of motivation and ability, handling poor performance, attendance problems, and disciplinary action.
WORK AND SELF MANAGEMENT SKILLS FOR
CLERICAL STAFF {#SUP103)
Dates: March 7-8 at the Justice Institute

Fee: $95
Resource Person: Maureen Hannah or Sandra Hawley, training consultants with Hannah, Peterson & Associates Ltd.
This workshop, directed toward senior clerical staff, will
focus on skills to enable them to have a better understanding of the management process and assume a wider range
of administrative responsibilities.
GETTING THROUGH:
Effective Communication on the Job {#SUP105)
Dates: February 10-11 at the Justice Institute

Fee: $95
Resource Person: Bev Abbey, human resources consultant
and trainer.
This workshop is directed toward line workers who wish to
update and enhance their communication skills, content will
cover interactive styles, sending clear messages, responding
assertively and communicating directly in stressful or conflictual situations.

(_v_i_ct_i_m_S_e_rv_ic_e___)

ii

These programs are offered under the Victim Assistance Program of the Ministry of Attorney General in co-sponsorship
with Extension Programs at the Justice Institute.
STARTING AND RUNNING POLICE-BASED VICTIM
ASSISTANCE ?~OGRAMS {#VIC200)
Dates: March 15-16 at the Justice Institute

Resource Persons: to include Cindy Stogren, Co-ordinator of
the Surrey R.C.M.P. Victim Services and President of the RC.
Association of Police Affiliated Victim-Witness Services;
Linda Light, Program Manager for Victim Services for Police
Services, Ministry of Attorney General; Carol McClenahan,
Director, Victim/Witness Service Unit, Vancouver Police
Department.
This two-day workshop is offered free of charge to representatives of police-based victim service programs funded by
the Ministry of Attorney General's Victim Assistance Program. Travel subsidies available through Carol Shaw, Program Services, Ministry of Attorney General (384-4434).
The session will introduce the basics of helping victims in a
police setting. Content will include models of service delivery and management, impact of victimization, skills for
responding to victims, identification of key court and community services, training of volunteers and their role in a
police setting. Designed for co-ordinators and police
representatives of police-based victims programs funded by
the Ministry of Attorney General's Victims initiative. Cosponsored with RC. Association of Police Affiliated VictimWitness Services.

REGIONAL WORKSHOPS

Watch for details on a series of regional workshops for victim service providers to be held throughout the province
beginning in January. Sessions will be open to all agencies
offering victim services. Topics will include impact of victimization; responses and referrals; needs of specialized victims
such as victims of wife assault, child abuse and sexual
assault; intervention skills and networking.
WORKING WITH VICTIMS OF WIFE ASSAULT
{#VIC201)
Date: February 5 at the Justice Institute

Fee: $50
Resource Person: Ginny Nicarthy, M.SW. Ms. Nicarthy is a
counsellor, trainer and author of two books "Getting Free: A
Handbook for Women in Abusive Relationships" and "Talking it Out: A Guide to Groups for Abused Women''.
This workshop is directed toward people who will be working with battered women. Content will include myths and
facts about wife battering, how to assist the victim while she
is at risk, impact of the battering on children, and ongoing
supportive intervention for the women and her children.
SUPPORTIVE INTERVENTION SKILLS FOR WORKING
WITH VICTIMS {#VIC203)
Dates: March 14-15 at the Justice Institute

Fee: $95
Resource Person: Maggie Ziegler, group facilitator and
trainer.
This two-day workshop is designed for people who are
working with victims who have experienced trauma as a
result of personal injury, violent crime or family violence.
The focus will be on intervention skills to work with recent
victims.
INTERVIEWING THE SEXUALLY ABUSED CHILD
{#CSA109}
Date: March 28 at the Justice Institute

Fee: $50
Resource Person: Vera Maslowe, RS.W., M.A. (candidate),
counsellor in private practice and formerly with the Child
Abuse Team.
This introductory workshop will present and demonstrate
the skills and techniques required to initiate or respond to
disclosure. Content will cover behavioral and emotional indicators, dynamics of disclosure, handling a disclosure and
follow-up.
CHILDREN AS WITNESSES: The Role of the Victim
Support Worker in the Court Process {#VIC202)
Date: March 29 at the Justice Institute

Fee: $50
Resource Person: Wendy Harvey, Crown Counsel and author
of "So You Have to Go to Court''.
This workshop is designed for people who will be assisting
or supporting a child through the process. Content will
include process leading up to the laying of charges, preparing the child for the pre-court interview, responding to the
child's fear's about court, what to expect from the court process and supporting the child during the proceedings.

How to Register for a Course
REGISTER BY MAIL
To register by mail, fill out the course Registration Form
below or send in this information by letter along with your
cheque (made payable to the Justice Institute} to:
Registration Office
Justice Institute of RC.
4180 West 4th Avenue
Vancouver, RC.
V6R4JS
If you wish to register for a program and the Justice Institute
is not handling registration, contact the phone number listed
in the program description for further information.

REFUND POLICY
Registration fee minus an administration charge is refundable if written notification of cancellation is received
seven working days in advance of the course date. The white
copy of the registration receipt must be presented in order to
receive a refund.
TRANSFER POLICY
There is an administrative fee to transfer from one course to
another.
COURSE CANCELLATIONS
A full refund of tuition fees will be issued for courses cancelled by the Institute. The Institute reserves the right to
cancel courses if enrollments are insufficient. We truly
regret any inconvenience this may cause.

REGISTER IN PERSON
You can register in person at the Justice Institute, Room 119
(Two doors down from receptionist on the main floor}. Hours
are 8:30 a.m. to 4:30 p.m., Monday-Friday. Before making a
trip to register, you should call 228-9771, local 311 to ensure
there is space for you in the course(s}. However, your registration will not be taken over the phone.

REGISTRATION INFORMATION
AND INDIVIDUAL COURSE BROCHURES
228-9771, local 311.

TAX DEDUCTION
You may deduct tuition fees from your income tax if the
total amount exceeds $100 and is paid to one educational
institution. Deductions may be claimed for one or more
courses taken during the tax year. Save your registration

receipts!

Registration Form
Attach a cheque for the appropriate amount (payable to the Justice Institute} and mail to: Registration Office, Justice
Institute, 4180 West 4th Ave., Vancouver, RC., V6R 4JS.
I wish to register in the following program (s}:
PROGRAM NAME

PROGRAM NUMBER

DATE(S)

FEE

PROGRAM NAME

PROGRAM NUMBER

DATE(S)

FEE

PROGRAM NAME

PROGRAM NUMBER

DATE(S)

FEE

GIVEN NAME

SURNAME
POSITION
STREET/CITY

ORGANIZATION
POSTAL CODE

PHONE(DAY)

Enclosed is my cheque for $ _
Refund Policy: Registration fee minus an administrative charge is refundable if written notification of cancellation
is received seven working days in advance of course date, and the white copy of the registration confirmation is
returned to our office. Transfer policy: There is an administrative fee to transfer from one course to another.