JUSTICE INSTITUTE OF BC

Social Services and
Community Safety Division

January - July 2003

Learning Together for Safer Communities
TRAINER DEVELOPMENT

MANAGEMENT DEVELOPMENT

CRITICAL INCIDENT STRESS MANAGEMENT
B Y L AW E N F O R C E M E N T

WORKING WITH YOUTH

C R E AT I V E A N D E X P R E S S I V E T H E R A P I E S
I N T E G R AT I V E H E A L I N G

S U B S TA N C E A B U S E

ADVENTURE BASED LEARNING
F O U N D AT I O N S O F E F F E C T I V E M A N A G E M E N T
TRAUMA COUNSELLING

CHILD ABUSE AND NEGLECT

CHILD SEXUAL ABUSE INTERVENTION

www.jibc.bc.ca/ccs

ISO 9001
Registered
BSI FM 63029

LC 7668
JUSTICE INSTITUTE OF BC
NEW WESTMINSTER
PO BOX 9999 STN PROV GOVT
VICTORIA BC V8W 9W9

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customized solutions delivered
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LC 7668
JUSTICE INSTITUTE OF BC
NEW WESTMINSTER
PO BOX 9999 STN PROV GOVT
VICTORIA BC V8W 9W9

F R E E C Ocourse
URSE
win WaI N Afree
Sign up for our email distribution list and have the latest information on SSCSD courses, events, and
customized solutions delivered to your inbox. Plus, we will enter your name in our draw for a free course!

❑ Please enter my name in the draw for a free course. Below I have listed my contact information so
that SSCSD can email me timely information on its courses, events and customized services.
❑ I understand that SSCSD will not sell or rent my name or email address to any third parties.

POSITION/TITLE:

NAME:

E-MAIL:

SIGNED:

ORGANIZATION:
THE FOLLOWING IS MY:

❑ WORK

❑ HOME ADDRESS

ADDRESS:

HOME PHONE:

(

)

DAY PHONE: (

)

3 ways to enter
1. Visit www.jibc.bc.ca/ccs and follow the links
2. Fax this entry form to (604) 528-5640.
3. Mail this postage paid entry form to SSCSD.

Welcome to the

Social Services & Community Safety Division
The SSCSD Offers You:
• Up-to-date training
Our programs evolve quickly to respond
to industry trends.
• Expert instructors
Working professionals develop and teach
our programs.
• Career advancement
Supervisors and managers know and
respect the SSCSD.
• Credit transfer
Most of our certificates will earn you
credits that can be applied to other
educational institutions.
• Practical knowledge and skills
Training can be immediately applied to
the workplace.
• Small class sizes
Students get one-to-one attention and
make important connections.
• Creative instructional methods
Students stay engaged and focused.
The Justice Institute of BC is recognized
internationally for its innovative and
dynamic post-secondary education
programs. We specialize in providing
training in the areas of criminal and
social justice, public safety and social
services. Government agencies,
community organizations, private
corporations and individuals rely on our
expertise. Each year the JIBC welcomes
approximately 40,000 students from
across Canada and around the world.

I

n the spring of 2003 the SSCSD turns five. We’ll
be celebrating our birthday with some big changes:
keep your eye out for our new name. A new system

of customized email updates will keep you informed about upcoming
certificates and courses in your area of interest.
You will see as you look through the calendar that nearly all of our
programs can be delivered at the workplace and tailored to meet your
specific needs. The SSCSD has a customized solution for your agency,
organization or community, whether you require training, curriculum
development or project management.
I look forward to working with our trainers, consultants, support staff
and students, as we head into our sixth year.

Shelley Rivkin
Director of the SSCSD

TA B L E O F C O N T E N T S

SSCSD Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
• Customized Training
• Curriculum Development
• Project Management

• Best Practice Development
• Special Events
• Publications and Videos

Special Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
• What We Do for Love: A Forum on Surrogacy as a Viable Option for Creating a Family
• Understanding and Investigating Shaken Baby Syndrome

CERTIFICATE PROGRAMS AND COURSES
Counselling and Capacity Building
• Counselling and Capacity Building Courses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
• Working with Youth Courses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Substance Use
• Substance Use Certificate and Courses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Creative and Expressive Therapies
• Integrative Healing Certificate and Courses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
• Art and Play Therapy Series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Child Abuse and Trauma
• Child Abuse and Neglect Support Worker Certificate and Courses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
• Trauma Counselling and Clinical Intervention Certificate and Courses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
• Supporting Adult Survivors Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
• Supporting Child, Adolescent, and Adult Survivors Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
• Child Sexual Abuse Intervention Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Working with Youth
• Working with Children, Youth, and Families Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
• Adventure-Based Learning Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Management and Leadership Development
• Foundations of Effective Management Certificate and Courses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
• Management Development for Residential Settings Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
• Professional Development Series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
• Executive Development Series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
• Professional Development Series Specific to Residential Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Trainer Development
• Trainer Development Certificate and Courses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Community Safety
• Critical Incident Stress Management Certificate and Courses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
• Bylaw Enforcement and Investigative Skills Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
• Victim Services Courses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Instructors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Information for Students . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
• Our Campus
• Student Services
• Registration
Publications and Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Alphabetical Course List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Forms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
• Certificate Program Application Form
• Publication and Video Order Form
• Course Registration Form
How to Contact Us . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .inside back cover
Registration: (604) 528-5590

Web Site: www.jibc.bc.ca/ccs

General inquiries: (604) 528-5608

3

SSCSD SERVICES

Social Services and Community Safety Division
Learning together for safer communities
In addition to delivering certificate programs and courses, the SSCSD is a provincial and national
leader in providing customized training, curriculum development, project management, and best
practice development. Our clients include government ministries, Crown corporations, and
community-based organizations and agencies. We also host a regular series of special events
(workshops, conferences, and forums), and have created a number of print and video resources.
For more information, please contact Shelley Rivkin, SSCSD Director, at (604) 528-5628 or e-mail
srivkin@jibc.bc.ca.

Customized Training
Bring the innovation and creativity of the
SSCSD to your workplace with our
customized training. In consultation with
your agency, SSCSD trainers will develop
sessions that are tailored to your unique
needs and context.
For further information on how we can
bring training to your workplace, contact:
Janet Amos, Program Coordinator,
(604) 528-5623
or e-mail jamos@jibc.bc.ca.
BC Ferries Supervisory Skills Training
Since 1997, the SSCSD has delivered
Supervisory Skills Training to employees
at BC Ferries. In April 2002, we won the
contract to redesign and continue
delivering this training. Since that time,
we have worked closely with BC Ferries’
Labour Relations Department to ensure
smooth integration of up-to-date
training. We have developed a
coaching/mentoring component to
ensure transfer of learning back into the
workplace as well as annual one-day
refreshers and a job aid for participants
who have completed the training.

Specialized Training for
Aboriginal Communities
Since the SSCSD was established, we
have been responding to the requests of
Aboriginal agencies and communities for
culturally relevant skills-based training.
Wherever possible, Aboriginal instructors
are selected to deliver this training.
To bring an SSCSD program or course to
your Aboriginal agency or community,
please contact:
Roberta Stewart, First Nations Program
Coordinator for the Justice Institute,
(604) 528-5621
or e-mail firstnations@jibc.bc.ca.
Courses and programs
designed and delivered by SSCSD
in consultation with
Aboriginal clients include:
• Child Sexual Abuse Certificate
• Critical Incident Stress Debriefing
• Responding to Family Violence
• Supporting Survivors of Residential
School Abuse

Curriculum Development
Responding to requests from government
departments, agencies, and communities,
the SSCSD develops curricula in a
number of diverse areas. In consultation
with workers and supervisors in the field,
we identify training needs, develop an
instructional plan, and write the
curriculum. Our division pilots the
program and makes any necessary
revisions. The curriculum can then be
made available to agencies and
communities across BC and Canada.
Facing Diversity: Responding
to Violence against Women
from Diverse Cultures
The SSCSD developed this curriculum
– a video and an instructor’s guide
– in close consultation with the groups
who are now using it: criminal justice
personnel who are called upon to
investigate, prosecute, and manage
“K” files, and those who work directly
with women from diverse cultures
who are trying to end violence
and abuse in their lives.

• Bylaw Enforcement and Investigative
Skills Certificate

4

Registration: (604) 528-5590

Web Site: www.jibc.bc.ca/ccs

General inquiries: (604) 528-5608

SSCSD SERVICES

Project Management

Best Practice Development

Publications and Videos

The SSCSD has taken on the management
of a number of essential projects,
including developing and managing the
Graduated Driver Training Program for
ICBC, and managing the Child Protection
Worker training for the Ministry of
Children and Family Development.
Project management can entail managing
all aspects of a project or focusing on a
certain aspect of the project, such as
developing and piloting new curricula or
coordinating training delivery.

An essential part of our work to
strengthen social services and build
community safety is our facilitation of the
development of “best practice” in key
areas. Last year, the SSCSD worked on
two projects: eating disorders and the
commercial sexual exploitation of youth.
For each project, we conducted focus
groups with stakeholders, developed and
tested a model for best practice, and then
created a manual for distribution to social
service agencies.

Many of the SSCSD’s projects have led
to the development of resources for use
by individuals and agencies. See pages
40 and 41 for information on videos,
facilitator guides, and manuals – yet
another way through which we bring the
SSCSD expertise to your workplace.

Let’s Talk: Families across Cultures

Special Events

This project was sponsored by the
Vancouver and Lower Mainland
Multicultural Family Support Services
Society and the Immigrant Services
Society of BC to help immigrant families
and communities address
intergenerational conflict. As project
manager, the SSCSD scheduled focus
groups and pilot training sessions,
oriented facilitators, coordinated
curriculum development, and managed
the production of instructor and
participant guides.

Do you have an idea for a special event?
Is there a speaker or trainer you would
love to hear? Our staff have the creativity,
persistence, and expertise to undertake
and manage high-profile events on new
and emerging issues in the field.
Please contact Shelley Rivkin, SSCSD
Director, at (604) 528-5628 or e-mail
srivkin@jibc.bc.ca with your ideas.
Check our Special Events section on page
6 for upcoming offerings.

5

Registration: (604) 528-5590

Web Site: www.jibc.bc.ca/ccs

General inquiries: (604) 528-5608

SPECIAL EVENTS

What We Do for Love:

special event
A Forum on Surrogacy as a Viable Option
for Creating a Family (#SPE130)
with Terri Rypkema and Selina Robinson

Infertility is a problem for many Canadian couples. Adoption
has been the traditional option for couples unable to conceive.
In recent years, however, with medical intervention, couples
have been able to have genetically related children. Gestational
surrogacy, where the genetic mother has another woman carry
her child for her, is becoming more common. Join us as Terri
Rypkema, a genetic mother, and Selina Robinson, a surrogate
mother, share their story and discuss the challenges that couples
face when pursuing surrogacy as an option for creating a family.
Learn what Canadian law and governmental systems are doing
concerning surrogacy.
Date(s):
Time:
Fee:

January 22, 2003
7:30 – 9:30 pm
$12

Selina Robinson, MA, RCC, is the mother of two and the
gestational carrier (surrogate) of one. She has a Master’s
degree in Counselling Psychology and has been providing
counselling and consultation services to individuals and
families for over 14 years. Terri Rypkema, MEd, RCC, is the
mother of three, one of whom was carried by Selina as a
surrogate. Terri has a Master’s degree in Counselling
Psychology and has been providing counselling and
consultation services to individuals and families for over 15
years. Drawing on their professional training and their
personal experience, Selina and Terri have formed a consulting
practice, Surrogacy Canada, to assist other families going
through the surrogacy process.

Register for this public forum by calling the SSCSD at
(604) 528-5630.

special event
Understanding and Investigating
Shaken Baby Syndrome (#EP275)
with Craig Smith

Shaken Baby Syndrome (SBS) is a very specific and serious form
of child abuse, primarily involving infants and toddlers. This oneday workshop for child abuse investigators, experienced child
protection workers, experienced victim service workers, and
Crown counsel will present the latest information and
investigative techniques used in the joint law enforcement and
child protection investigation of SBS. The workshop will discuss
the particular constellation of injuries that define SBS, define the
medical terminology used to describe these injuries, discuss the
advantages of conducting a multidisciplinary investigation,
present key components of a thorough crime scene examination,
and present specific strategies for witness and suspect interviews.
Co-sponsored with the Police Academy.
Date(s):
Time:
Fee:

Craig Smith is an expert consultant on Shaken Baby
Syndrome investigations with the National Centre on
Shaken Baby Syndrome, and gives regular presentations
on the topic. He recently retired from the RCMP after a
27-year career that included 17 years of dealing primarily
with homicide and child sexual abuse cases.

January 14, 2003
9:00 am – 4:30 pm
$45

To register for this workshop, follow our normal registration
procedures as described on page 38.
6

Registration: (604) 528-5590

Web Site: www.jibc.bc.ca/ccs

General inquiries: (604) 528-5608

C O U N S E L L I N G A N D C A PA C I T Y B U I L D I N G
is not a viable approach to all difficulties,
it can be a vital addition to a therapist’s
range of knowledge and skills. This
workshop introduces a therapy style that
is client-centred, change-focused, and
goal-driven. Presentations trace brief
therapy theory and practice from
Ericksonian therapy through the
cybernetic revolution, and on to the
present. The day includes
demonstrations, experiential exercises,
and examples.
Date(s):
April 9, 2003
Fee:
$125
Instructor(s): Grigg

COUNSELLING AND CAPACITY
BUILDING COURSES

This course will be of interest to those
involved in assessing or working with
children, youth, or families where violence
has been an issue. Participants will
examine the behaviour and coping styles
of children exposed to violence, and
effective strategies for responding. The
course also offers an overview of working
with families from culturally diverse
backgrounds, including Aboriginal and
immigrant families. Through case studies,
participants will learn about appropriate
interventions, including how to handle
disclosures of witnessing abuse. This
course will also look at the impact of
abuse on parenting and strategies for
supporting parents to better help their
children.
Date(s):
May 12-15, 2003
Fee:
$460
Instructor(s): Castellanos; Gray-Smith

These courses were designed for frontline workers who are currently working
with clients and are interested in building
and refining their counselling skills. There
is no application process, and participants
may register for these courses as they
choose. Some may also be used as
electives in certificate programs.

Couple and Family Assessment
(#CFT252)
This course gives an overview of the
philosophies, methods, and debates
surrounding couple and family
assessment. Participants explore the
implications of the social context of the
client and the therapist, as well as the
theoretical context of the therapist.
Emphasis is placed on the development
of a multidimensional, multi-method
approach to couple and family
assessment. Specific assessment methods
and tools are examined as they apply to
assessment of individual, dyad, “nuclear”
family, and extended family systems.
Participants are encouraged to bring case
examples and dilemmas from their
practice.
Date(s):
June 10-13, 2003
Fee:
$495
Instructor(s): Grigg

Doing Therapy Briefly: An Overview
(#CFT710)
In these days of doing more with less and
less, many therapists are being
encouraged to use “brief therapy.” Brief
therapy is not simply a short form of
traditional psychotherapy but is
conceptually and pragmatically different.
While brief therapy is not for all clients or
Registration: (604) 528-5590

Children Exposed to Family Violence
(#CY232)

✭✭NEW✭✭
Understanding Children and Youth
Who Have Experienced Trauma
(#CY240)
This two-day training will provide an
understanding of the impact of trauma
across the developmental lifespan of
children and adolescents, and examine
the resulting coping mechanisms.
Participants will explore the support
needs of children and adolescents who
have experienced trauma and examine
specific skills for meeting these needs.
Date(s):
February 27-28, 2003
Fee:
$235
Instructor(s): Clark; Bell-Gadsby

Web Site: www.jibc.bc.ca/ccs

Contemporary Issues in Working with
Aboriginal Youth (#CY254)
This course will examine the
contemporary issues facing Aboriginal
youth, within the context of colonization,
intergenerational trauma, and existing
power imbalances in Canadian society.
Using a popular-education approach,
participants will focus on the high rates of
violence, sexual exploitation, family
disconnectedness, institutionalized
racism, and involvement with the justice
system faced by Aboriginal youth.
Participants will then examine issues of
trust, maintaining healthy boundaries,
dealing with histories of grief and loss,
and measuring successes – with the goal
of developing practical skills for working
with Aboriginal youth.
Date(s):
January 30-31, 2003
Fee:
$235
Instructor(s): Hunt; Clark

C O U N S E L L I N G A N D C A PA C I T Y B U I L D I N G

If you’re in the helping professions,
you’ll find a certificate or course here
that will enhance your skills and
knowledge. Programs range from
substance use and harm reduction to
adventure-based learning for youth,
and from alternative healing
techniques to counselling survivors of
abuse. Most program areas offer the
option to complete a certificate or to
take individual courses. Certificates
and courses can also be customized for
your agency or group. To find out more
about customized training options,
contact the Program Coordinator;
contact information can be found in
each program area.

Everything You Ever Wanted to Know
about the DSM-IV Revised TR Level I
(#EP204)
This introductory course is for
professionals interested in expanding
their familiarity with and understanding of
psychiatric concepts and processes in
order to better serve their clients who are
receiving medical/clinical services within
the mental health care system.
Participants will examine the Diagnostic
and Statistical Manual of Mental
Disorders (4th edition), review basic
psychiatric diagnostic terminology, and
explore the Multi-Axial Evaluation
according to DSM-IV criteria. Common
diagnostic categories such as mood
disorders, anxiety disorders, and
personality disorders will be discussed,
highlighting the role of non-medical
mental health professionals in the
diagnostic process.
Date(s):
April 14-15, 2003
Fee:
$235
Instructor(s): J. Solanto

Everything You Ever Wanted to Know
about the DSM-IV Revised TR: Level II
(#EP204A)
This advanced course offers an
opportunity to explore the major
psychiatric disorders and differential
diagnoses; consider factors relating to the
selection of effective treatment
approaches, including medical and nonmedical interventions; and examine a
process for creating comprehensive
treatment plans. The role of non-medical
mental health professionals in the
General inquiries: (604) 528-5608

7

C O U N S E L L I N G A N D C A PA C I T Y B U I L D I N G

C O U N S E L L I N G A N D C A PA C I T Y B U I L D I N G

diagnostic and treatment process will be
highlighted. This course is not intended
to qualify individuals to use psychiatric
diagnostic procedures beyond their level
of professional competence.
Prerequisite(s): Level I (#EP204) or the
equivalent.
Date(s):
June 2-3, 2003
Fee:
$235
Instructor(s): J. Solanto

Mask and Mirror: The Many Faces of
Shame (#EP214)
Shame is a primal human response to loss
of mutuality or power within relationships
to family, groups, or community.
Participants will examine the central role
of shame in the dynamics of trauma,
abuse, addictions, attachment, eating
disorders, and dissociative states of
consciousness. Participants will gain
knowledge and skills for addressing
clients’ shame.
Date(s):
May 1-2, 2003
Fee:
$235
Instructor(s): Jones-Callahan

Understanding Pharmacology from a
Counsellor’s Perspective (#EP308)
For course description, see page 11.
Date(s):
April 4-5, 2003
Fee:
$235
Instructor(s): Velji; Savard

Counselling Skills: The Art of Asking
Effective Questions (#EP587)
Counsellors and others in the helping role
often ask themselves how they can use
their limited time more wisely. Skilfully
asking questions is not only an art but
also an important aspect of your role. In
this workshop, participants will explore
the six essentials of asking good
questions: how to ask well-timed
questions, themes related to asking
questions, discovering what your
questioning style is and how to broaden
it, making better use of time spent in the
role of counsellor/helper, and why having
good listening skills is not enough.
Date(s):
May 8-9, 2003
Fee:
$235
Instructor(s): Stoll

Creative Approaches to Working with
Groups (#EP589)

8

Working with groups in a mental health or
social services context is immensely
rewarding and uniquely challenging,
requiring of the facilitator a particular
blend of professional skills and selfawareness. This workshop offers a wide
Registration: (604) 528-5590

spectrum of theoretical and experiential
approaches to group facilitation and
introduces participants to emerging
models of group work that focus on
collaboration, community building, and
creativity. Participants also explore
approaches to resolving group conflict,
developing curriculum, designing group
exercises, and utilizing health and healing
modalities. The emphasis will be on
practice, experiment, and engagement.
Date(s):
February 6, 6:30 – 9:30 pm;
February 7-8, 9:00 am –
4:30 pm
Fee:
$250
Instructor(s): Laird

Record Keeping, Report Writing, and
Disclosure Statements: Developing
Good Casework Practice (#EP596)
At a time when accreditation looms over
the head of many practitioners, report
writing and consumer rights will come
under closer scrutiny by quality assurance
managers, funders, and consumer
advocates. This workshop is for
therapists, counsellors, social workers,
and other mental health professionals and
will focus on report writing, record
keeping, writing disclosure statements,
and release of information. Participants
will design their own disclosure and
consent statements with the goal of
enhancing clinical practice, protecting
consumer rights, and meeting good
standards of practice.
Date(s):
March 24, 2003
Fee:
$150
Instructor(s): Walls; McEvoy

Introduction to Professional Coaching
for Counsellors and Therapists
(#EP599)
Life coaching, sometimes called personal
coaching, is one of the newest and
fastest-growing professions today.
Helping professionals are rapidly entering
this exciting new profession as it provides
many benefits, including the opportunity
to work with healthier clients, utilize
therapy skills within a new and positive
framework, work from home, and travel
while keeping in touch with clients. In this
workshop, you will learn key distinctions
between coaching and therapy, coaching
skills, niches that coaches are developing,
and practical steps for developing and
marketing a coaching practice.
Date(s):
April 25, 2003
Fee:
$150
Instructor(s): Austin

Web Site: www.jibc.bc.ca/ccs

Putting a Youth Twist into Substance
Misuse Information and Youth
Services (#AD207)
For course description, see page 11.
Date(s):
May 29-30, 2003
Fee:
$235
Instructor(s): Snowden; Crabtree

Art Therapy in Early Stages of
Addiction Recovery (#AD210)
For course description, see page 11.
Date(s):
March 3-4, 2003
Fee:
$250 (includes materials)
Instructor(s): Franz

Women, Substance Use, and
Experience of Violence/Abuse
(#AD211)
For course description, see page 11.
Date(s):
March 31, 2003
Fee:
$125
Instructor(s): Poole

Becoming a More Effective
Counsellor (#EP508)
Participants will explore verbal and nonverbal counsellor-client communications,
review a process for reflecting feelings
and thoughts, discuss how to use silence
effectively, consider how to minimize
boundary violations, and identify specific
steps to ensure that clients are learning
problem-solving skills. Participants will
consider 18 characteristics of effective
counsellors; seek to model congruency of
thoughts, feelings, and actions; and
differentiate between support,
counselling, and therapy. Demonstrations,
video clips, and discussions will be used.
Date(s):
February 13-14, 2003
Fee:
$235
Instructor(s): Stoll

For customized training in the area
of Sexual Exploitation, please contact
Natalie Clark at (604) 528-5627 or
nclark@jibc.bc.ca.

General inquiries: (604) 528-5608

C O U N S E L L I N G A N D C A PA C I T Y B U I L D I N G

Clients bring their specific problems and,
in some cases, destructive behaviours to
their relationships with helping
professionals. It is often difficult for the
client and the worker to consider the
strengths underneath these behaviours.
Participants will review the essential
elements of Choice Theory; develop skills
in enhancing existing strengths in their
clients; and explore the psychological
need motivating these behaviours and
survival strategies. Emphasis will be
placed on avoiding common pitfalls for
support workers, and on supporting
clients to strengthen internal
responsibility for their behavioural
choices.
Date(s):
March 27-28, 2003
Fee:
$235
Instructor(s): Stoll

Fostering and Encouraging Client
Responsibility (#EP524)
Participants will learn how to effectively
encourage clients to develop more selfreliance and identify more effective ways
to think about their problems/solutions,
the choices they make or do not make,
and the consequences of their choices. As
workers, we can unintentionally and
indirectly collude with individuals to:
remain “stuck,” become dependent on
others to solve their problems, and focus
on the evaluation of others, such as
teachers, counsellors, peers, and so on.
This workshop is practical and skill-based.
Date(s):
June 12-13, 2003
Fee:
$235
Instructor(s): Stoll

Couple and Family Therapy
Certificate Program
This certificate program will be available
for delivery on a contract basis only. For
further information, please contact Cheryl
Bell-Gadsby, Program Coordinator, at
(604) 528-5626 or e-mail
cgadsby@jibc.bc.ca.

WORKING WITH YOUTH
COURSES
Series: Making Connections:
Working through Conflict with
Youth
This series was designed to enhance the
skills of those already working with youth.
There is no application process;
participants may register for individual
courses or for the full series.

Making Connections: An Introduction
to Effective Conflict Resolution Skills
for Working with Youth (#CY185)
This course introduces effective conflict
resolution skills. Participants will increase
their awareness of their own beliefs about
conflict, and the impact of these beliefs
on their actions; assess their conflict
resolution skills; identify and practise noncoercive collaborative processes for
resolving youth-related conflicts; and
develop key skills such as assertive
expression, non-defensive listening, and
self-management.
Date(s):
March 10-11, 2003
Fee:
$245 (includes materials)
Instructor(s): Govorchin

Making Connections: Managing
Emotional and Aggressive Situations
with Youth (#CY186)
Participants will examine their own
responses to highly emotional and
aggressive behaviours in youth;
strengthen their skill level in managing
these behaviours; explore and practise a
range of defusing and limit-setting
strategies for responding to youth in
crisis; and practise strategies for coaching
youth to manage their own behaviours.
Date(s):
April 23-24, 2003
Fee:
$245 (includes materials)
Instructor(s): Govorchin

A D VA N C E D
Making Connections: Third-Party
Facilitation when Working with Youth
(#CY187)
Participants will examine options for
facilitating as a third party in situations of
conflict with youth; practise strategies for
successful arbitration, conciliation, and
mediation; develop skills to facilitate
communication; examine their role as
third-party facilitator; develop skills to
manage the emotional climate and ensure
safety for youth during interventions; and
practise process and communication skills
to guide youth in conflict through a
simulated mediation process. Enrolment
is limited to no more than 12 participants,
to ensure ample opportunity for
individual instructor attention.
Date(s):
Fall 2003
Fee:
$275 (includes materials)
Instructor(s): Govorchin

C O U N S E L L I N G A N D C A PA C I T Y B U I L D I N G

Building on Client Strengths (#EP196)

Developing Effective Interventions:
Interventions for Moderate to High
At-Risk Youth (#CY189)
Child and youth care workers are
frequently expected to work with youth
who may display behaviours that can be
challenging, aggressive, violent, suicidal,
and/or chemical-dependent. Participants
will have the opportunity to share ideas,
deal with specific on-the-job realities, and
meet with community-based professionals
who manage these issues on a daily basis.
The course will focus on practical
interventions for a range of behaviours
such as motivational issues, manipulation,
mental health issues, violence, and sexual
intrusiveness.
Date(s):
May 5-6, 2003
Fee:
$245 (includes materials)
Instructor(s): Hardy

A D VA N C E D
Developing Effective Interventions
with Moderate to High At-Risk Youth
(#CY225)
This advanced one-day course is
designed to provide participants with
individual instructor attention. Only 14
participants will be accepted. Participants
will focus on practice sessions using
video, individual, and group feedback to
strengthen their intervention skills in
challenging situations with at-risk youth.
Date(s):
May 23, 2003
Fee:
$150
Instructor(s): Hardy

Watch for the new Enhancing
Family Capacity Certificate.

9

Registration: (604) 528-5590

Web Site: www.jibc.bc.ca/ccs

General inquiries: (604) 528-5608

C O U N S E L L I N G A N D C A PA C I T Y B U I L D I N G

S U B S TA N C E U S E
Courses in this area are grounded in a
harm-reduction approach. Sessions led
by experienced professionals focus on
understanding substance use within a
bio-psycho-social-spiritual framework;
applying current research and
knowledge about interventions; and
exploring social justice issues such as
race, class, gender, poverty, and
violence.

SUBSTANCE USE CERTIFICATE
Who should attend
Management and staff of health, criminal
justice, and social service agencies, whose
clients include people who are using
substances.

What participants learn
Participants gain an understanding of the
key concepts, policy, and intervention
models that guide the prevention,
assessment, and treatment of substance
use. Specific assessment and treatment
approaches, including motivational
interviewing, are covered in depth.
Through class discussion, participants
develop approaches to substance use
issues that work in a range of settings.
Participants come away with a clear
understanding of their own values and
practice framework.

How to apply
• We recommend that you apply at least
one month before the certificate
begins, because:
– It can take up to five working days to
process an application
– Once an applicant is accepted, we
recommend registering at least 10
days before the certificate begins.
• Complete the application form on
page 43.
• Include your resume and a letter of
reference with your application form.

How to complete the certificate
Participants must complete the courses
and final assignment within two years.
Full attendance is required.
prerequisite:
1 Complete
Understanding Substance Misuse
(#AD400) (see course description
on page 10).

2 Complete the required courses
in this order (see course descriptions
beginning on page 10).
• A Continuum of Care: Prevention
to Harm Reduction (#AD401)
• Mental Health Issues and
Substance Use (#AD402)
• Assessment Practices (#AD403)
• Case Planning (#AD404)
• Interconnected Risk (#AD405)
• FAS/NAS Prevention and
Intervention (#AD406)
• Community Voices/Contemporary
Issues (#AD407)
• Drug Policy Reform (#AD408)
• Advanced Motivational
Interviewing (#AD204)

3 Complete two days of electives
selected from any Social Services
& Community Safety Division
courses.

4 Complete the final assignment
within six months of completing
the final course.

For more information:
Cheryl Bell-Gadsby, Program Coordinator
(604) 528-5626 or cgadsby@jibc.bc.ca
Heather Matson, Program Assistant
(604) 528-5573 or hmatson@jibc.bc.ca

These courses can be taken individually or
as part of the Substance Use Certificate.

How the certificate and courses
are offered

Understanding Substance Misuse
(#AD400)

Courses may be taken individually or as
part of the certificate. All courses can also
be customized for your organization,
agency, or group.

This course covers current topics,
theories, and models of substance
use/misuse, including the bio-psychosocial-spiritual model and the harmreduction approach; continuum of
substance use/misuse; impact on the
individual, family, and community;
identification of barriers to accessing
help; and ethical issues and challenges.

Registration: (604) 528-5590

A Continuum of Care: Prevention to
Harm Reduction (#AD401)
This course covers such topics as an
introduction to the risk continuum,
mapping the continuum of care, harmreduction strategies and practices, risk
management, and relapse prevention.
Prerequisite(s): Understanding Substance
Misuse (#AD400).
Date(s):
February 20-21, 2003
Fee:
$245 (includes materials)
Instructor(s): Saville

Mental Health Issues and Substance
Use (#AD402)
This course covers theories of why issues
of substance use and mental health
conditions occur with a high percentage
of clients, the identification of substance
use and mental health concerns (issues of
assessment and dual diagnosis),
familiarization with DSM-IV TR 2000, and
treatment options and resources.
Prerequisite(s): Understanding Substance
Misuse (#AD400).
Date(s):
April 14-15, 2003
Fee:
$245 (includes materials)
Instructor(s): Harris

Assessment Practices (#AD403)
This course covers values clarification,
identification of helper characteristics,
assessment methods and instruments,
Transtheoretical Model of Change,
motivational interviewing, and treatment
planning. Prerequisite(s): Understanding
Substance Misuse (#AD400).
Date(s):
March 10-11, 2003
Fee:
$245 (includes materials)
Instructor(s): Axsen

COURSES

• There is a $25 non-refundable
application fee.

10

This course is a prerequisite for all courses
in the Substance Use Certificate.
Date(s):
January 23-24, 2003
Fee:
$245 (includes materials)
Instructor(s): Harris

Web Site: www.jibc.bc.ca/ccs

Case Planning (#AD404)
This course covers treatment planning as
it relates to integrated case management;
a multidisciplinary approach to integrated
case management practice that includes a
review of the current Ministry of Children
and Family Development integrated case
practice model; ethical and confidentiality
issues; and current practices in
documentation/record keeping.
Prerequisite(s): Understanding Substance
Misuse (#AD400).
Date(s):
May 28, 2003
Fee:
$125 (includes materials)
Instructor(s): Amos
General inquiries: (604) 528-5608

S U B S TA N C E U S E

This course covers social determinants of
health; interconnected risks such as
substance use/misuse and violence,
trauma, sexuality, mental health,
marginalization, and poverty; building
your own model/approach; multidiagnosis; integrated care planning; and
safety strategies and complementary
treatment approaches. Prerequisite(s):
Understanding Substance Misuse
(#AD400).
Date(s):
May 1-2, 2003
Fee:
$245 (includes materials)
Instructor(s): Saville

FAS/NAS Prevention and Intervention
(#AD406)
This course covers the impact of prenatal
exposure to substances; definition of
Fetal Alcohol Syndrome (FAS), Partial
FAS, alcohol-related birth defects (ARBD),
and Neonatal Abstinence Syndrome
(NAS); the lifespan approach; effective
practice approaches; models and
resources for working with pregnant
women who are using substances and
their families; ethical issues and
dilemmas; and personal, professional, and
systemic barriers. Prerequisite(s):
Understanding Substance Misuse
(#AD400).
Date(s):
June 16-17, 2003
Fee:
$245 (includes materials)
Instructor(s): Poole

Community Voices/Contemporary
Issues (#AD407)
This course covers current policy and its
costs, acupuncture and other alternative
treatment methods, rapid detox, ethics
and methadone, and other current issues.
Prerequisite(s): Understanding Substance
Misuse (#AD400).
Date(s):
March 12, 2003
Fee:
$125 (includes materials)
Instructor(s): Saville; panel

Drug Policy Reform (#AD408)
This course explores the international
drug policy reform movement, looking at
both the “War on Drugs” and the
European movement towards more
balanced drug polices. The course also
covers the role of the police and
treatment providers in a cooperative
“four-pillars” approach, the research on
supervised injection sites and the
prescribing of heroin, and a public health
approach to drug abuse. Prerequisite(s):

Understanding Substance Misuse
(#AD400).
Date(s):
April 16, 2003
Fee:
$125 (includes materials)
Instructor(s): Haden; Maxwell

Understanding Pharmacology from a
Counsellor’s Perspective (#EP308)
This course is for any helping professional
interested in expanding their knowledge
of pharmacology and how it pertains to
clinical counselling situations. Topics to be
addressed include the central nervous
system, anti-depressant medications, antianxiety medications, and drugs used to
treat schizophrenia and bipolar disorder.
Special emphasis will be placed on
substance abuse and the consequences
of mixing psychotropic medications with
street drugs. Through discussion and case
scenarios, participants will gain
knowledge of psychotropic medication,
including its effects, side effects, lethality,
and interaction with street medications.
Date(s):
April 4-5, 2003
Fee:
$235
Instructor(s): Velji; Savard

Advanced Motivational Interviewing
(#AD204)
Motivational interviewing is a system of
techniques to assist clients in building
motivation to change behaviours,
strengthen the commitment to make
changes, and maintain changes once they
are made. Participants will develop a
more comprehensive understanding of
how people change, using the
Transtheoretical Model of Change, and
will learn specific strategies for working
with clients at each level of readiness to
change. The course material will focus on
working with substance misuse issues
through use of Decisional Balance Grids,
and will address issues around working
with resistance and ambivalence. Note:
Participants will benefit from having
previous exposure to an introductory level
of Motivational Interviewing, such as that
offered in the Assessment Practices
(#AD403).
Date(s):
May 26-27, 2003
Fee:
$245
Instructor(s): Axsen

Putting a Youth Twist into Substance
Misuse Information and Youth
Services (#AD207)
This workshop is for those who work with,
or are interested in working with,
substance-misusing youth. Basic

substance misuse information will be
reviewed with an emphasis on the unique
needs of youth and how they differ from
those of adults. Participants will review
models of substance misuse, harm
reduction, stages of use, and the model
of change through a “youth lens”; learn
how to implement tools that will help
youths assess their own substance use;
and learn how to create effective youth
services.
Date(s):
May 29-30, 2003
Fee:
$235
Instructor(s): Snowden; Crabtree

Art Therapy in Early Stages of
Addiction Recovery (#AD210)

C O U N S E L L I N G A N D C A PA C I T Y B U I L D I N G

Interconnected Risk (#AD405)

Art therapy is increasingly recognized in
the addictions treatment communities as
a clinically valuable intervention. The art
therapeutic process is uniquely suited to
meet the therapeutic needs of the client
in early recovery in terms of
psychodynamic, humanistic, cognitive,
behavioural, and Bowenian theoretical
paradigms. Topics will include art
therapeutic principles of practice; issues
in art therapeutic clinical dynamics and
interventions in early recovery; and
potential benefits and contraindications
of art therapy in general and specific
media: techniques, interventions, and
directives in particular. No art-making
experience is required.
Date(s):
March 3-4, 2003
Fee:
$250 (includes materials)
Instructor(s): Franz

Women, Substance Use, and
Experience of Violence/Abuse
(#AD211)
This course is designed to increase
understanding of substance use issues
and services on the part of those working
with women who have experienced
violence/trauma. Approaches to working
with women facing interconnected
violence, substance use, and mental
health issues will be briefly explored.
Participants will be encouraged to
consider service policies and counselling
practices that are supportive of change in
women’s substance use while they are
simultaneously working on other
significant health and social issues facing
them. Participants are encouraged to
bring dilemmas from their work for
discussion.
Date(s):
March 31, 2003
Fee:
$125
Instructor(s): Poole
11

Registration: (604) 528-5590

Web Site: www.jibc.bc.ca/ccs

General inquiries: (604) 528-5608

C O U N S E L L I N G A N D C A PA C I T Y B U I L D I N G

C R E AT I V E A N D E X P R E S S I V E T H E R A P I E S
Complementary healing practices, from
ancient Chinese medicine and
acupressure techniques to art and play
therapy, can provide valuable tools for
addressing client needs. The
Integrative Healing Certificate and
courses, and the Art and Play Therapy
Series, were developed and continue
to evolve in response to requests from
workers in “mainstream” social service
agencies as well as counsellors in
private practice.

INTEGRATIVE HEALING
CERTIFICATE
Who should attend
Mental health practitioners, counsellors,
social workers, and other health
practitioners.

What participants learn
This exciting program presents a variety
of theoretical models used in
multidimensional healing approaches and
examines an ethical and comprehensive
framework for integrating these
approaches into practice. Learning takes
place through lecture, demonstration,
discussion, panel presentation, and skillbuilding exercises.

How the certificate and courses
are offered
Courses may be taken individually or as
part of the certificate, except for
Integrative Healing Clinical Practice
Consultation (#IHC009), which is only
open to certificate students.

How to apply
• We recommend that you apply at least
one month before the certificate
begins, because:

How to complete the certificate
Participants must complete courses and
final assignment within two years. Full
attendance is required.

1 Complete the required courses in
this order (see course descriptions
beginning on page 12).
• Integrating Relaxation Techniques
and Guided Imagery into a
Healing Practice (#IHC001)
• Wisdom in the Wound: An
Integrative Approach to Trauma
(#IHC002)
• Healing and the Human Energy
Field (#IHC003)
• Integrating Energetic Bodywork
into the Counselling Process
(#IHC004)
• Homeopathy and Principles of
Healing (#IHC005)
• Touch the Spirit: Chinese
Medicine and Acupressure
(#IHC006)
• Ethical Issues for Integrative
Healing Practitioners (#IHC007)
• Integration of Spirituality and
Counselling (#IHC008)
• Integrative Healing Clinical
Practice Consultation (#IHC009)

2 Complete the final assignment
within six months of completing
the final required course.

For more information:
Cheryl Bell-Gadsby, Program Coordinator
(604) 528-5626 or cgadsby@jibc.bc.ca
Heather Matson, Program Assistant
(604) 528-5573 or hmatson@jibc.bc.ca

– It can take up to five working days to
process an application.
– Once an applicant is accepted, we
recommend registering at least 10
days before the certificate begins.

COURSES
Integrating Relaxation Techniques
and Guided Imagery into a Healing
Practice (#IHC001)
This how-to course is designed to assist
practitioners in utilizing body/mind
integrative approaches in their work with
clients. Participants will learn how to
incorporate effective body/mind
approaches into a client’s treatment plan,
and how to describe a rationale for using
these methods to clients and fellow
professionals. Participants will also learn
how to use these approaches for selfcare. Techniques discussed include
focused breathing, body scans,
progressive relaxation, centring,
meditation, and guided imagery. The
format consists of lecture, discussion,
demonstration, and skill practice.
Date(s):
Fall 2003
Fee:
$245 (includes materials)
Instructor(s): J. Solanto; L. Solanto

Wisdom in the Wound: An Integrative
Approach to Trauma (#IHC002)
This course explores the relationship
between traumatic experience and
personal growth from a creative and
energetic perspective, and introduces the
notion of trauma as a healing path,
paying particular attention to sensing,
containing, and expressing traumatic
material within a context of safety and
trust. Specific skill development areas
include: assisting clients in understanding
trauma as a healing imperative; basic
energetic and integrative practices for
working with traumatic material; basic
containment using strategies for
grounding, centring, and boundaries; and
developing a professional network for
dealing with clients’ dissociation and
feelings of being overwhelmed.
Date(s):
Fall 2003
Fee:
$280 (includes materials)
Instructor(s): Laird

• Complete the application form on
page 43.
• Include your resume with your
application form.
• There is a $25 non-refundable
application fee.

12

Registration: (604) 528-5590

Web Site: www.jibc.bc.ca/ccs

General inquiries: (604) 528-5608

C R E AT I V E A N D E X P R E S S I V E T H E R A P I E S
Touch the Spirit: Chinese Medicine
and Acupressure (#IHC006)

Integration of Spirituality and
Counselling (#IHC008)

This two-day course is designed to
introduce participants to the human
energy field, chakras, and specific energybased self-care and healing techniques.
The focus will be on how human energy
field awareness can promote well-being,
assist in the management of a wide
variety of symptoms, and complement
traditional systems of care. This
knowledge can be used by those working
with adults or children.
Date(s):
January 28-29, 2003
Fee:
$245 (includes materials)
Instructor(s): Jennings

Touch therapy is one of the oldest forms
of traditional Chinese healing. This course
introduces some general principles of
Chinese medicine and explores their
integration into other healing modalities.
Foundations of Chinese medicine such as
Yin-Yang theory, Qi (life force energy),
and Shen (spirit) and their roles in health
will be explored theoretically and
experientially. Participants will learn a
gentle, supportive, and respectful
approach to using touch in therapy, and
gain basic skills in balancing energy
systems through the use of acupressure,
breath, and movement.
Date(s):
April 10-11, 2003
Fee:
$245 (includes materials)
Instructor(s): Thomas

This course is designed for counsellors
and other mental health practitioners who
are looking for ways to integrate
spirituality with their clinical work.
Cognitive and experiential learning will
be combined to explore the meaning of
spirituality, the purpose of counselling,
and how an integration between the two
can take place. A model of “counselling
as spiritual practice” will be presented,
discussed, modelled, and applied through
skill-building exercises. This workshop
offers an inspirational yet practical
counselling approach. Participants will
learn how to develop an expanded sense
of self while simultaneously supporting an
essential connection with their clients.
Date(s):
June 5-6, 2003
Fee:
$245 (includes materials)
Instructor(s): Nestman

Integrating Energetic Bodywork into
the Counselling Process (#IHC004)
Issues such as chronic pain, anxiety,
depression, and trauma reactions affect
clients both physiologically and
emotionally, and are rarely resolved using
cognitive therapy alone. This course
explores therapeutic interventions from
energetic, solution-focused, and
metaphorical approaches. Participants will
acquire practical clinical tools for
heightening mind-body communication;
refine and integrate communication skills
with energetic bodywork; develop handson skills to reconnect with internal
resources and shift the client’s internal
frame of reference to a healthier, more
proactive stance; explore a framework
that integrates Healing Touch, hypnosis,
guided imagery, and other counselling
skills; and examine legal and ethical issues
related to touch therapy.
Date(s):
February 18-19, 2003
Fee:
$245 (includes materials)
Instructor(s): Bell-Gadsby

Ethical Issues for Integrative Healing
Practitioners (#IHC007)
This course provides an experiential and
non-judgemental inquiry into ethical
issues in alternative healing. Participants
will be asked to grapple with ethical
problems taken from their own
experience and develop a model for
dealing with ethical issues. We will
develop this model by mapping how we
apply ethical principles to specific cases.
Cases will be presented and role-played
in small and large groups. This will include
working in a practitioner/client role
focusing on areas of concern. This course
will emphasize the special issues of
intimacy and boundaries evoked by
alternative healing practice.
Date(s):
May 5-6, 2003
Fee:
$245 (includes materials)
Instructor(s): Bixler

Homeopathy and Principles of
Healing (#IHC005)
This course will introduce homeopathy as
a healing system, along with homeopathic
principles of healing. These principles can
be applied to other healing disciplines.
Participants will learn to recognize a
healing response to intervention and
when not to intervene. They will also learn
when someone is deteriorating from an
energetic perspective. Homeopathic
emergency remedies will be taught.
Constitutional types and their psychology
and physiology will be introduced.
Date(s):
March 13-14, 2003
Fee:
$245 (includes materials)
Instructor(s): Hillen

C O U N S E L L I N G A N D C A PA C I T Y B U I L D I N G

Healing and the Human Energy Field
(#IHC003)

Integrative Healing Clinical Practice
Consultation (#IHC009)
This clinical practice consultation is open
to participants who have completed all of
the required courses in the certificate
program. The consultation will be divided
into two components. Day 1 will be
offered at the halfway point of the
program and the final day (after
completion of all required courses) will
include case presentations. The focus is
for participants to evaluate and integrate
the concepts and skills presented
throughout the certificate program. On
Day 2, participants will present cases
(audio and/or video segments of their
work with clients) for exploration and
feedback in a small-group setting.
Participation in this consultation group is
required for candidates to receive the
certificate of achievement.
Date(s):
TBA
Fee:
$115
Instructor(s): Bell-Gadsby

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Registration: (604) 528-5590

Web Site: www.jibc.bc.ca/ccs

General inquiries: (604) 528-5608

C O U N S E L L I N G A N D C A PA C I T Y B U I L D I N G

C R E AT I V E A N D E X P R E S S I V E T H E R A P I E S

ART AND PLAY
THERAPY SERIES
The courses in this series were
designed to provide practitioners with
a basic understanding of art therapy,
play therapy, and other expressive
therapies. There is no application
process; students may register for
courses individually or register for
the whole series.
For courses taught by Marie-Jose
Dhaese, students with a master’s
degree in a related field may apply
for CEU towards registration with
the Association for Play Therapy
International.
Please contact the Centre
for Expressive Therapy at
(250) 335-1829 or visit
www.centreforexpressivetherapy.com
for more details.
Expressive Play Therapy Methods
(#CY104)
This introductory course is for counsellors,
social workers, child care workers, and
mental health professionals working with
children 3 to 12 years old. The workshop
focuses on expressive play therapy
methods and examines the function of art
and play through the developmental
stages. Participants will have the
opportunity to become familiar with the
toys and art therapy exercises used in
working with children in this age group.
Date(s):
February 7-8, 2003
Fee:
$245 (includes materials)
Instructor(s): Dhaese

Child-Centred Play Therapy
(#CY104A)

Expressive Therapies with Children
Who Have Suffered a Loss (#CY104D)

This course is for practitioners who use
play and various expressive therapies in
their work with children. The workshop
includes guiding principles of childcentred play therapy, the intake process,
setting up a playroom, how to structure
the session, when to lead and when to
follow, and permissiveness and limits.
These issues will be illustrated by a
videotape of excerpts from sessions and
practised through role-plays.
Prerequisite(s): Expressive Play Therapy
Methods (#CY104) or one year of
experience in play therapy at work or
school. Include your resume with the
registration form.
Date(s):
July 8-9, 2003
Fee:
$245 (includes materials)
Instructor(s): Dhaese

This course is for practitioners working
with children who have suffered a loss
due to trauma such as divorce, death,
abuse, hospitalization, or immigration.
Participants will explore the stages of
grieving, examine children’s reactions to
loss through the developmental stages,
and discuss principles of using expressive
therapies with grieving children. The
needs of children at each stage of the
grieving process, and corresponding
expressive methods to help these
children deal with the issues, will be
presented. The recurring images in the art
and play of grieving children will be
shown in a slide presentation.
Prerequisite(s): Expressive Play Therapy
Methods (#CY104) or Child-Centred Play
Therapy (#CY104A).
Date(s):
April 11-12, 2003
Fee:
$280 (includes materials)
Instructor(s): Dhaese

Expressive Play Therapy Methods
with Abused and Neglected Children
(#CY104B)
This course is for practitioners who use art
and play therapy in their work with
children who have experienced and
disclosed neglect and abuse. Course
content reviews theoretical principles
underlying the use of art and play therapy
with traumatized children and illustrates
ways of addressing the main clinical issues
of neglected and abused children.
Prerequisite(s): Expressive Play Therapy
Methods (#CY104) or Child-Centred Play
Therapy (#CY104A).
Date(s):
July 10-11, 2003
Fee:
$280 (includes materials)
Instructor(s): Dhaese

POSTGRADUATE DIPLOMA
IN CLINICAL ART THERAPY
This joint offering has been postponed.
Interested students are encouraged to
apply for this program directly to the
British Columbia School of Art Therapy at
(250)598-6434. The diploma is subject to
approval by the Private Post-Secondary
Education Commission of BC.

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Registration: (604) 528-5590

Web Site: www.jibc.bc.ca/ccs

General inquiries: (604) 528-5608

CHILD ABUSE AND TRAUMA

CHILD ABUSE AND NEGLECT
SUPPORT WORKER CERTIFICATE
The certificate program and courses were
developed in response to the evolution of
the field of child abuse prevention; the
rapid, unprecedented changes in services
to children, adolescents, and families
occurring in the province of British
Columbia; and the need for front-line
support workers to develop basic
competency skills in the area of child
abuse and neglect to meet training
standards required in the accreditation
process.

Who should attend
Front-line professionals and paraprofessionals who work with children and
adolescents who have experienced child
abuse and neglect.

What participants learn
The program will provide participants
with a comprehensive theoretical
framework for understanding child abuse
and neglect, and will emphasize practical
skill development within the context of
the new vision of service delivery and
strategic shifts being implemented by the
government of British Columbia.

How to apply
• We recommend that you apply at least
one month before the certificate
begins, because:
– It can take up to five working days to
process an application
– Once an applicant is accepted, we
recommend registering at least 10
days before the certificate begins.
• A minimum of six months of work or
volunteer experience with children
and families is required.

How the certificate and courses
are offered
Courses can be taken individually or as
part of the certificate. All courses can also
be customized for your organization,
agency, or group.
This certificate will be offered at Northern
Lights Community College, Dease Lake
Campus, on February 3-7 and March 3-7,
2003. Registration phone number for
Northern Lights Community College:
(250) 771-5500.

How to complete the certificate
Courses and final assignment must be
completed within two years. Full
attendance is required.

1 Complete the required courses (see
course descriptions beginning on
page 15). It is recommended that
they be taken in the following order:
• Understanding and Preventing
Child Abuse and Neglect (#EP260)
• The Impact of Child Abuse and
Neglect: Child Development and
Resiliency (#EP261)
• Supporting Children Who Have
Been Abused and Neglected
(#EP262)
• Safety and Risk: Support Worker
Self-Care (#EP263)

2 Complete the final assignment
within six months of completing
the final required course.

For more information
Natalie Clark, Program Coordinator
(604) 528-5627 or nclark@jibc.bc.ca
Heather Matson, Program Assistant
(604) 528-5573 or hmatson@jibc.bc.ca

COURSES
These courses can be taken individually or
as part of the Child Abuse and Neglect
Certificate.

• Complete the application form on
page 43.

Understanding and Preventing Child
Abuse and Neglect (#EP260)

• Include your resume with your
application form.

Participants will be introduced to all
aspects of child abuse and neglect,
including the history, legal definitions,
contributing factors, indicators, and
impact of abuse/neglect on children.
Participants will also examine relevant
sections of the Child, Family and

• Students will be required to reapply if
courses are not taken within one year
of being accepted into the program.
• There is a $25 non-refundable
application fee.
Registration: (604) 528-5590

Web Site: www.jibc.bc.ca/ccs

Community Service (CF&CS) Act and
understand current systemic responses to
child maltreatment. Participants will also
learn to recognize cultural differences
regarding norms, values, and traditions.
Dates(s):
Fall 2003
Fee:
$280 (includes materials)
Instructor(s): Castellanos; Douglas

The Impact of Child Abuse and
Neglect: Child Development and
Resiliency (#EP261)
This course will build on the foundation
created in Understanding and Preventing
Child Abuse and Neglect (#EP260). It will
help participants understand normal child
development, the impact of child abuse
and neglect on that development, the key
concepts of trauma and attachment, and
the key factors in promoting resiliency in
children and adolescents.
Date(s):
Fall 2003
Fee:
$280 (includes materials)
Instructor(s): Chapman

C O U N S E L L I N G A N D C A PA C I T Y B U I L D I N G

The SSCSD is a leader in training
workers from across BC and Canada to
support children and youth who have
been abused and adult survivors of
child abuse. As well as training in basic
information and skills, we also offer
specialized courses on such topics as
working with Aboriginal clients and
addressing sexual exploitation.

Supporting Children Who Have Been
Abused and Neglected (#EP262)
This course will define the role of a
support worker within an integrated
Ministry of Children and Family
Development context. Participants will
assess their current skill levels and learn
and practise new competency skills
needed to protect children, prevent child
abuse and neglect, and support child and
family development. Prerequisite(s): The
Impact of Child Abuse and Neglect: Child
Development and Resiliency (#EP261).
Date(s):
May 1-3, 2003
Fee:
$280 (includes materials)
Instructor(s): Luxemburg-Hyam

Safety and Risk: Support Worker SelfCare (#EP263)
This course will enable participants to
identify the various risks associated with
support work and define strategies to
maintain worker safety and health.
Date(s):
June 6-7, 2003
Fee:
$245 (includes materials)
Instructor(s): Luxemburg-Hyam

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General inquiries: (604) 528-5608

C O U N S E L L I N G A N D C A PA C I T Y B U I L D I N G

CHILD ABUSE AND TRAUMA

TRAUMA COUNSELLING AND
CLINICAL INTERVENTION
CERTIFICATE

How to complete the certificate

Who should attend

1 Complete the prerequisite,

Counsellors, therapists, clinical social
workers, psychologists, and other mental
health practitioners with master’s degree
or equivalent who are working with
survivors of trauma.
If you are working with adult survivors of
sexual abuse and troubled attachment,
we suggest that you first consider the
Child Sexual Abuse Intervention
Certificate or contact the Program
Coordinator. This program does not focus
on the complicated developmental,
attachment, and familial issues that are
involved in the treatment of sexual abuse.

Participants must complete the certificate
within three years. Full attendance is
required.

Introduction to Trauma and PostTraumatic Stress Reactions (#EP251)
(see course description on page 16).

2 Complete the required courses in
any order (see course descriptions
beginning on page 16).
• Trauma Assessment and Treatment
Planning (#TS210)
• Trauma and the Therapeutic
Relationship (#TS221)
• Trauma Intervention (#TS222)
• Trauma Counselling Consultation
Group (#TS223)

What participants learn
The courses focus on key theories of
trauma and traumatic stress, central
concepts in trauma intervention, and
practical skills application.

3 Complete two days of electives
in an area of trauma study relevant
to your clinical practice.

How to apply
• We recommend that you apply at least
one month before the certificate
begins, because:

For more information

– It can take up to five working days to
process an application.

Natalie Clark, Program Coordinator
(604) 528-5627 or nclark@jibc.bc.ca

– Once an applicant is accepted, we
recommend registering at least 10
days before the certificate begins.

Heather Matson, Program Assistant
(604) 528-5573 or hmatson@jibc.bc.ca

• A master’s degree in Counselling,
Social Work, or equivalent is required,
together with relevant work and
academic experience in the area of
traumatic stress.
• Complete the application form on
page 43.

COURSES
These courses can be taken individually or
as part of the Trauma Counselling and
Clinical Intervention Certificate, except
for Trauma Counselling Consultation
Group (#TS223).

• Include your resume with your
application form.

Introduction to Trauma and PostTraumatic Stress Reactions (#EP251)

• Students will be required to reapply if
courses are not taken within one year
of acceptance into the program.

This course is for counsellors and
therapists, front-line workers, support
workers, victim service workers, peer
personnel from high-risk professions, and
other service providers working with
trauma survivors in an individual, group,
or community context. Participants will
acquire a basic understanding of trauma,
post-traumatic stress, and critical incident
stress, and a working knowledge of the
impact of trauma on individuals, the
community, and trauma responders.
Responses to the critical incident, shortterm and long-term consequences of

• There is a $25 non-refundable
application fee.

How the certificate and courses
are offered
Courses may be taken individually or as
part of the certificate program, except for
Trauma Counselling Consultation Group
(#TS223), which is open only to
participants who have completed all of
the required courses in the certificate
program.

trauma, and Post-Traumatic Stress
Disorder are discussed.
Date(s):
February 10-11, 2003
Fee:
$245 (includes materials)
Instructor(s): J. Solanto

Trauma Assessment and Treatment
Planning (#TS210)
This course will provide an overview of
assessment and treatment within a sociopolitical and cultural context. Participants
will explore the significance of risk
assessment protocols, diagnose PostTraumatic Stress Disorder (PTSD) using
the DSM-IV criteria, understand
psychopharmacology and PTSD
treatment, and address the therapeutic
challenges related to traumatic memory.
Participants will also consider the
importance of having a theoretical model
to guide their work with survivors of
trauma, develop a framework for
treatment, and apply this framework to
specific trauma populations and client
presentations through case studies.
Prerequisite(s): Introduction to Trauma
and Post-Traumatic Stress Reactions
(#EP251).
Date(s):
Fall 2003
Fee:
$550 (includes materials)
Instructor(s): J. Solanto; Ziegler

Trauma and the Therapeutic
Relationship (#TS221)
This course will assist participants to
identify their role in trauma treatment
within a continuum of trauma
professionals and to develop a model for
ethical trauma counselling. Participants
will explore the relational injury inherent
in trauma; the implications of this injury
for the therapeutic relationship; and
practical skills to address these issues and
create safety in the client/therapist
relationship. Through structured
exercises, participants will consider the
impact of their values, beliefs, and
assumptions in the therapeutic setting;
identify and respond to transference and
countertransference in their work with
trauma survivors; and differentiate these
from the causes and symptoms of
vicarious traumatization. Prerequisite(s):
Introduction to Trauma and PostTraumatic Stress Reactions (#EP251).
Date(s):
Fall 2003
Fee:
$365 (includes materials)
Instructor(s): Ziegler

16

Registration: (604) 528-5590

Web Site: www.jibc.bc.ca/ccs

General inquiries: (604) 528-5608

CHILD ABUSE AND TRAUMA

Participants will develop and practise
intervention skills for responding to a
range of trauma experiences and
traumatized populations. Topics will
include: managing the emotional intensity
and pacing of sessions; identifying and
responding to in-session dissociations and
survivors’ internal conflicts; and managing
the conflicts and ambivalence of the
therapist. Demonstrations and
opportunities for skill practice will be
used to explore symptom management
(including reducing physiological
overreactivity, thought-stopping
techniques, creating internal safety,
reducing affective overload around
traumatic images, and rehearsing new
behaviours). Prerequisite(s): Introduction
to Trauma and Post-Traumatic Stress
Reactions (#EP251).
Date(s):
March 6-8 & April 7-8, 2003
Fee:
$485 (includes materials)
Instructor(s): J. Solanto; Ziegler

Trauma Counselling Consultation
Group (#TS223)
The counselling consultation group is
open to participants who have completed
all of the required courses in the
certificate program. This course will
provide a forum for participants to
evaluate their current clinical work with
traumatized clients, consider what has
and hasn’t worked, and integrate the
assessment and intervention
concepts/skills presented throughout the
program. Participants will present audio
and videotaped segments of their work
with trauma clients (from their practice)
for exploration and feedback in a smallgroup setting. Participation in this
consultation group is required for
candidates to receive the certificate of
achievement.
Date(s):
June 4-7, 2003
Fee:
$550 (includes materials)
Instructor(s): J. Solanto; Ziegler
For additional courses in stress and
trauma management, please see Critical
Incident Stress Management courses on
page 31.

SUPPORTING ADULT
SURVIVORS CERTIFICATE

(#CSA134A)
Date(s):
Fee:
Instructor(s):

March 5-7 & April 2-4, 2003
$605
Whiteford; Trotter

SUPPORTING CHILD,
ADOLESCENT AND ADULT
SURVIVORS CERTIFICATE

(#CSA134B)
Who should attend

Who should attend

Front-line staff and others working with
children, adolescents, and their families.

Front-line staff and others who work in a
support capacity with adults who were
sexually abused in childhood.

How to apply

What participants learn
This program explores a societal and historical framework for understanding child
sexual abuse and examines the impact of
childhood sexual abuse throughout the
life cycle. Participants will define the support needs of sexually abused adults
from disclosure to completion of treatment; discuss the coping mechanisms of
survivors and the impact of factors such
as culture, sexual orientation, and ability
on the experience of adults who were
sexually abused in childhood; and define
an appropriate support role and strategies for working with the survivor of sexual abuse in the context of a larger treatment system. Participants develop and
practise skills within an empowerment
framework.

• We recommend that you apply at least
one month before the certificate
begins, because:
– It can take up to five working days to
process an application.
– Once an applicant is accepted, we
recommend registering at least 10
days before the certificate begins.
• To enter the program, applicants must
be currently working or volunteering
with children or adolescents in a
supportive capacity.
• Complete the application form on
page 43.
• Include your resume with your
application form.
• There is a $25 non-refundable
application fee.

How to apply

How the certificate is offered

• We recommend that you apply at least
one month before the certificate
begins, because:

This certificate can be customized for
your agency, organization, or group. It
has been delivered in Williams Lake,
Ahoushat, Fort Nelson, Dease Lake, and
Skidegate, BC.

– It can take up to five working days to
process an application.
– Once an applicant is accepted, we
recommend registering at least 10
days before the certificate begins.
• To enter the program, applicants must
be currently working or volunteering
with adults in a supportive capacity.

C O U N S E L L I N G A N D C A PA C I T Y B U I L D I N G

Trauma Intervention (#TS222)

For more information
Natalie Clark, Program Coordinator
(604) 528-5627 or nclark@jibc.bc.ca
Heather Matson, Program Assistant
(604) 528-5573 or hmatson@jibc.bc.ca

• Complete the application form on
page 43.
• Include your resume with your
application form.
• There is a $25 non-refundable
application fee.

How to complete the certificate
1. Attend all sessions on the dates
specified below
2. Complete the final assignment within
six months of the last day of the
program.

17

Registration: (604) 528-5590

Web Site: www.jibc.bc.ca/ccs

General inquiries: (604) 528-5608

C O U N S E L L I N G A N D C A PA C I T Y B U I L D I N G

CHILD ABUSE AND TRAUMA

CHILD SEXUAL ABUSE
INTERVENTION CERTIFICATE
FOR PRACTITIONERS

(#CSA205)
Who should attend
Counsellors and other practitioners
working in a therapeutic setting with
child, adolescent, and adult survivors of
childhood sexual abuse.

What participants learn

How to complete the certificate

Integrated Core Module (5 days)

Full attendance is required.

Date(s):

1 Complete the Integrated Core

Day 1: Overview

Module (see course description
on page 18).

2 Choose either the child and
adolescent stream or the adult
stream (see course description
beginning on page 19).

This certificate prepares participants to
work therapeutically with child,
adolescent, or adult survivors of child
sexual abuse. Sessions cover treatment
and self-care techniques as well as legal
information.

3 Complete four days of electives

How to apply

For more information

• We recommend that you apply at least
one month before the certificate
begins, because:

Natalie Clark, Program Coordinator
(604) 528-5627 or nclark@jibc.bc.ca

– It can take up to five working days to
process an application.
– Once an applicant is accepted, we
recommend registering at least 10
days before the certificate begins.

in your designated area of
specialization.

Cheryl Bell-Gadsby, Program Coordinator
(604) 528-5626 or cgadsby@jibc.bc.ca
Heather Matson, Program Assistant
(604) 528-5573 or hmatson@jibc.bc.ca
Date(s):

• Complete the application form on
page 43.
• Include your resume with your
application form.
• Application forms are valid for only one
year. Students will be required to
reapply if courses are not taken within
one year of acceptance into the
program.

Fee:

Integrated Core Module –
February 24-28, 2003
Child and Youth Stream and
Adult Survivor Stream –
May 5-9, 2003
$1,200

• There is a $25 non-refundable
admission fee.

February 24-28, 2003

Sexual abuse is explored as a systemic
and societal problem, and as exploitation
of a child’s vulnerability and
powerlessness. Participants learn to
understand the individual victim in a
broad context that includes historical,
social, cultural, political, and legal
responses to sexual abuse both in Canada
and in other countries.
Instructor(s): Whiteford

Day 2: Developmental Issues
Sexual abuse assaults and deforms the
developmental growth of children and
adolescents. Grounding in developmental
process is central to understanding and
treating the impact of abuse. Participants
learn how sexual abuse impedes
successful resolution of developmental
stages and the implications of this for
assessment, intervention, and treatment
for survivors at all stages of the life cycle.
Instructor(s): Whiteford

Day 3: Family Dynamics
Victims, family members, and clinicians
struggle together to make sense of the
wounding that comes from sexual abuse.
This course covers typical family dynamics
and presents skills for assessing individual
families. Participants develop a clear map
and guidelines that help them contain
and manage the confused and
complicated feelings and thoughts that
family members have towards each other.
Instructor(s): Whiteford; Ziegler

How the certificate and courses
are offered
Courses are open to certificate students
only. Courses are divided into two
streams: child and adolescent, and adult.
Availability of each stream is based on
enrolment.

18

Registration: (604) 528-5590

Web Site: www.jibc.bc.ca/ccs

General inquiries: (604) 528-5608

CHILD ABUSE AND TRAUMA

Child and Youth Stream
(#CSA105A)

Adult Survivor Stream
(#CSA105B)

Effective intervention requires an ability
to assess and conceptualize treatment,
and to bring a structured approach to
treatment. Participants explore a
theoretical model that can guide their
interventions and bring predictability to
the often chaotic world of the survivor.
Participants also learn to integrate
specific models developed to treat
trauma and child abuse into their existing
approaches to psychotherapy.
Instructor(s): Shatzky; Ziegler

Date(s):

Date(s):

Day 5: The Therapeutic Relationship

Day 7: Legal Issues

Part of the treatment model
conceptualizes sexual abuse as a
relational injury. Participants explore how
that injury impacts the therapeutic
relationship, and examine how careful
negotiation of the therapeutic
relationship and understanding of the
complex feelings, thoughts, and defences
victims bring to the therapy setting can
lead to successful treatment outcomes.
Instructor(s): Ziegler

This course explores both family and
criminal court procedures related to child
sexual abuse and defines the clinician’s
role when a child or adolescent they are
working with is involved in court
proceedings. It considers the clinician’s
role in providing “non-contaminating”
support to the child or adolescent
through the court process.
Instructor(s): Gronsdahl; Harvey

May 5-9, 2003

May 5-9, 2003

Day 6: Dissociation and Memory

Day 6: Dissociation and Memory

Dissociation is a key defence of the
sexually abused child and is mediated by
the child’s age and development.
Participants gain both a theoretical
understanding of dissociation, memory,
and development and practical skills for
recognizing and treating dissociation in
children and youth.
Instructor(s): Bell-Gadsby

Dissociation is a key defence of the adult
survivor of childhood sexual abuse. This
course examines neurological, emotional,
and behavioural understandings of
dissociation, as well as the complex
relationship of dissociation to memory
and development. Participants gain a
basic knowledge of how dissociation
functions for adult survivors, and basic
assessment skills.
Instructor(s): McEvoy

Days 8 and 9: Treatment Approaches
The treatment of sexually abused children
and youth is complex due to the child’s
often complicated relationships with
family members and non-familial
caregivers. Early decisions about
treatment are critical for successful
outcomes. Participants gain a working
knowledge of the beginning, middle, and
end stages of treatment, and practical
skills to support each stage.
Instructor(s): Shatzky

C O U N S E L L I N G A N D C A PA C I T Y B U I L D I N G

Day 4: Assessment and Treatment:
An Overview

Day 7: Legal Issues
The interface of adult survivors of
childhood sexual abuse with the legal
system can be confusing, controversial,
and intimidating for both survivors and
clinicians. This course will help clinicians
understand the legal system, legal
precedents, and consequential
implications for clinical intervention and
case management.
Instructor(s): McEvoy

Days 8 and 9: Treatment Approaches
These two days deepen participants’
clinical understanding of treatment
approaches with adult survivors and skills
in treatment planning. Participants
explore a range of clinical tools for
successful intervention in the specific
problems facing adult survivors of
childhood sexual abuse.
Instructor(s): McEvoy

Day 10: Case Presentations/Self-Care

Day 10: Case Presentations/Self-Care

Opportunity is provided for integration of
course material through participants’ case
presentations. The final hour and a half
will bring together the child and youth
and adult streams for completion of the
core modules.
Instructor(s): Shatzky

Opportunity is provided for integration of
course material through participants’ case
presentations. The final hour and a half
will bring together the child and youth
and adult streams for completion of the
core modules.
Instructor(s): McEvoy

19

Registration: (604) 528-5590

Web Site: www.jibc.bc.ca/ccs

General inquiries: (604) 528-5608

C O U N S E L L I N G A N D C A PA C I T Y B U I L D I N G

WORKING WITH YOUTH

WORKING WITH CHILDREN,
YOUTH AND FAMILIES
CERTIFICATE
Who should attend
Professionals who are currently working
with children, youth, and families in a
variety of community settings, such as
outreach, education, foster care,
residential, street work, recreation, and
treatment.

How to complete the certificate

Part Three

Complete all four parts of the program in
order with the same group of participants
(see course descriptions below). Full
attendance is required.

Participants will focus on current events
that influence their work and their role
with supporting children, youth, and
families. Participants will examine the
importance of their role as a resource
person and advocate; practise counselling
and problem-solving skills; and explore
group dynamics and how to work
effectively with groups.

For more information
Natalie Clark, Program Coordinator
(604) 528-5627 or nclark@jibc.bc.ca
Heather Matson, Program Assistant
(604) 528-5573 or hmatson@jibc.bc.ca

What participants learn
Participants practise skills and increase
confidence in relationship building,
ethical decision making, and conflict
resolution, and create lifelong networks
to share the latest information and
resources available in their field. There
will be many opportunities to apply new
knowledge, skills, and techniques to
strengthen your practice.
When you take the Working with
Children, Youth, and Families Certificate,
you earn 4.5 units of unassigned credit
towards child and youth care diplomas
and degrees in other BC colleges and
universities.

How to apply
• We recommend that you apply at least
one month before the certificate
begins, because:
– It can take up to five working days to
process an application.
– Once an applicant is accepted, we
recommend registering at least 10
days before the certificate begins.
• Applicants must have six months of
experience in working with children,
youth, and families, and must be
working 20-25 hours per week with
youth between the ages of 8 and 19.
• Complete the application form on
page 43.
• Include your resume with your
application form.
• There is a $25 non-refundable
application fee.

COURSES
Working with Children, Youth, and
Families Certificate (#CY168)
The certificate program was developed
with the help of managers and front-line
staff working with children, youth, and
their families. Our instructors have a vast
range of experience in support work as
well as training. The certificate program is
based on several theoretical frameworks
with a focus on the practical application
of these theories to the workplace.
*note: All dates are 2003
Date(s):
Part One – January 20-24
Part Two – February 24-28
Part Three – April 7-11
Part Four – May 12-16
Fee:
$1,735. (includes materials)
Instructor(s): Hardy; Joy; Verkerk

Part One
This course introduces theoretical
approaches such as resiliency and the
psycho-education model. One of the
fundamental principles in this program is
the importance of the practitioner’s ability
to examine their values, attitudes, and
belief systems and how these affect their
work. Participants will clarify the influence
of gender, culture, and risk factors in their
practice; examine family systems theory
and the practical applications to their
work with families; and practise skills for
building relationships and setting clear
boundaries.

Part Two
Participants will develop an
understanding of lifespan development
and the practical applications of this
model to their practice. Participants will
focus on linking the theories of resilience
and psycho-education to practical
application; practise different approaches
to challenging behaviours depending on
the situational factors; and examine
systems approaches within the context of
families, community, culture, and society.

20

Registration: (604) 528-5590

Web Site: www.jibc.bc.ca/ccs

Part Four
Participants will examine personal conflict
styles and practise specific approaches to
resolving conflict within the context of
their work with children, youth, and
families; review ethical and professional
standards for workers; create and present
case plans for group feedback; and
explore ways to create effective self-care
in their practice.

ADVENTURE-BASED
LEARNING CERTIFICATE
This program is the first
comprehensive training program in
adventure-based learning in Western
Canada. This model has long been
established in the US and parts of
eastern Canada. There are few welltrained program facilitators in this
region, and the Justice Institute is
proud to be at the forefront of
developing a core of such leaders. Our
instructors are among the leaders in
this field, and they bring a rich
background of diversity in programs
such as Project Adventure, Outward
Bound, and numerous private and
public sector trainings.

Who should attend
Professionals who support children,
youth, and families in a variety of
community settings, such as outdoor
programming, recreation, education,
community safety, corrections, residential,
treatment, and outreach.

What participants learn
This program will provide an essential
foundation in adventure-based learning
program design, activity selection, group
leadership, and debriefing techniques to
provide participants with practical
applications to apply their knowledge and
experience to recreational, educational,
and therapeutic settings. Emphasis will be
placed on the ethical considerations of
offering services and functioning only
within one’s area of expertise and
competence. This program is not
General inquiries: (604) 528-5608

WORKING WITH YOUTH

How to apply
• We recommend that you apply at least
one month before the certificate
begins, because:
– It can take up to five working days to
process an application.
– Once an applicant is accepted, we
recommend registering at least 10
days before the certificate begins.
• Applicants must have six months of
experience in working with children,
youth, and families, and must be
working 20-25 hours per week with
youth between the ages of 8 and 19.
• Complete the application form on
page 43.
• Include your resume with your
application form.
• There is a $25 non-refundable
application fee.

How the certificate is offered
Courses are only open to certificate
students and may not be taken on an
individual basis. This is a largely
experiential program and some
components may be offered off site to
take advantage of specialized facilities.
There may be some additional costs
related to basic personal equipment and
travel in these instances. This program
can be customized for your organization,
agency or group.

How to complete the certificate

Course 1: Theories and Foundations
of Adventure-Based Learning

Complete all courses in the
program in the following order
with the same group of
participants (see course
descriptions below):
• Course 1: Theories and
Foundations of Adventure-Based
Learning
• Course 2: Experiential
Components of Adventure-Based
Learning
• Course 3: Facilitation in AdventureBased Learning – Level I
• Course 4: Facilitation in AdventureBased Learning – Level II
• Course 5: Educational Applications
of Adventure-Based Learning
• Course 6: Therapeutic Applications
of Adventure-Based Learning
• Course 7: Designing AdventureBased Learning Activities
• Course 8: Facilitation in AdventureBased Learning – Level III
• Course 9: Final Adventure-Based
Learning Practicum

This course will provide an introduction to
the history and application of adventurebased learning and the underlying
theoretical models from the fields of
psychology and experiential learning. In
this largely experiential course, the
beginning stages of group formation will
be identified and participants will reflect
on the professional and ethical standards
for ensuring physical and psychological
safety for group members.

Course 2: Experiential Components of
Adventure-Based Learning

C O U N S E L L I N G A N D C A PA C I T Y B U I L D I N G

designed to focus on “hard skills” and
certification in areas such as rock
climbing, wilderness guide, kayaking
instruction, etc., which need to be
pursued separately and in accordance
with current professional standards.

Participants will experience a wide array
of structured activities and will relate
them to the various stages of group
formation. These activities will include
group-building games, cooperative
initiative tasks, and trust-building
exercises. Participants will learn how to
ensure physical and psychological safety
during such activities.

Course 3: Facilitation in AdventureBased Learning – Level I
Adventure-Based Learning Certificate
(#CY220)
*note: All dates are 2004
Date(s):
Course 1 – January 16-17
Course 2 – January 29-31
Course 3 – February 13-14
Course 4 – February 27-28
Course 5 – March 12-13
Course 6 – April 2-3
Course 7 – April 16-17
Course 8 – April 30 – May 1
Course 9 – May 13-15
Fee:
$2,245 (includes materials
and textbook)
Instructor(s): Bucknell; McKenzie;
Moore; J. Solanto

For more information
Natalie Clark, Program Coordinator
(604) 528-5627 or nclark@jibc.bc.ca
Heather Matson, Program Assistant
(604) 528-5573 or hmatson@jibc.bc.ca

This course will provide an introduction to
the techniques of facilitation often
referred to as “processing,” “reviewing,”
or “debriefing” the experience.
Participants will come to appreciate the
benefits of enriching the experience of
their group members by effectively
directing discussion following an activity.
Techniques for facilitation in both
structured and fluid settings will be
demonstrated.

Course 4: Facilitation in AdventureBased Learning – Level II
In this course participants will review
advanced facilitation techniques,
beginning with conducting a thorough
needs assessment of a group and
individual members. Processing and
debriefing techniques will emphasize the
use of briefing, frontloading, storylines,
metaphor, and active reviewing to enrich
and solidify the learning experience.

21

Registration: (604) 528-5590

Web Site: www.jibc.bc.ca/ccs

General inquiries: (604) 528-5608

C O U N S E L L I N G A N D C A PA C I T Y B U I L D I N G

WORKING WITH YOUTH
Course 5: Educational Applications of
Adventure-Based Learning

Course 7: Designing Adventure-Based
Learning Activities

This course will review the wide array of
applications of adventure-based learning
in a school setting. Special emphasis will
be placed on methods for increasing
learner participation and motivation, for
creating a positive and safe learning
environment, and for addressing
challenging group issues as they emerge
in educational settings. Integration of
adventure-based learning principles into
educational programs for special school
populations will also be discussed.

This course will help participants consider
the essential elements that constitute a
well-designed activity and program.
Participants, with the support of their
peers and the instructors, will begin to
design the activities and the facilitation
strategies to be utilized in Course 8:
Facilitation in Adventure-Based Learning
– Level III.

Course 6: Therapeutic Applications of
Adventure-Based Learning
This course will review the history of using
adventure-based learning (ABL) to
achieve therapeutic goals in a wide
variety of settings. The common
theoretical bases of ABL and several
widely accepted therapeutic models will
be described. The use of diagnostic and
assessment strategies and
program/treatment planning in keeping
with therapeutic goals will be discussed.
Particular emphasis will be placed on
facilitating structured experiences for
youth at-risk in order to overcome
tendencies towards resistance, acting out,
and dropping out. Program variations for
use with different populations, such as
substance misusing, violent offenders,
etc., will be reviewed. Finally, literature
and research reviews that address
program effectiveness will be examined.

Course 8: Facilitation in AdventureBased Learning – Level III
This course is a practicum in facilitation.
Participants will design, conduct, and
facilitate a variety of adventure-based
learning activities in a format that allows
for practice and feedback. This is an
opportunity for the group members to
demonstrate their knowledge and skills
and to receive feedback from their peers
and the instructors. A self-assessment will
help each person identify areas of
strength and areas that require continued
learning.

Course 9: Final Adventure-Based
Learning Practicum
The certificate program culminates in a
final adventure-based learning practicum.
Participants will play a substantial role in
selecting, designing, conducting, and
debriefing this experience. The
experience will be conducted in such a
way that the full sequence from groupbuilding initiatives to learning-transfer
opportunities will be utilized. Core
competencies will be evaluated and
individuals will receive feedback from
their peers and the instructors.

22

Registration: (604) 528-5590

Web Site: www.jibc.bc.ca/ccs

General inquiries: (604) 528-5608

MANAGEMENT AND LEADERSHIP DEVELOPMENT

Customized Solutions for Busy
Managers and Executives

How the certificate and courses
are offered

Do you want to promote healthy
working relationships in your
workplace? Does your staff need
training in creating and operationalizing a strategic plan? Developing
quality assurance systems? Managing
in a unionized environment? The
SSCSD can work with you to create
dynamic solutions to the unique issues
faced by your organization. Contact
Program Coordinator Janet Amos at
(604) 528-5623, jamos@jibc.bc.ca for
more information.

Courses may be taken as part of the
certificate or on an individual basis. All
courses can be customized for your
organization, agency, or group.

Our Management and Leadership
Development courses are designed for
both new and seasoned supervisors
and managers, and focus on the
practical application of knowledge and
skills to increase on-the-job
effectiveness. They can be taken as
part of a certificate or on their own.

FOUNDATIONS OF EFFECTIVE
MANAGEMENT CERTIFICATE
(formerly Basic Supervisory Certificate)
This certificate program reflects current
thinking and practices in business and
management education, with a particular
focus on the necessary skills for effective
leadership. The program has been
revised based on input from professionals
currently practising in the field, adult
education professionals, and feedback
from participants who have attended earlier Basic Supervisory Program courses.
Students who are currently registered for
the Basic Supervisory Certificate should
contact the Program Coordinator with
any questions they may have regarding
the new certificate program.

Who should attend
The certificate program is designed for
current and future supervisors and
managers in the private, public, and nonprofit sectors.

What participants learn
Participants will gain a thorough
understanding of the dynamics of
leadership, and come away with practical
strategies for performance management,
planning, human resource development,
and labour relations.

How to complete the certificate
Full attendance is required. The program
must be completed within three years.

1 Complete the required courses in
the following order (see course
descriptions beginning on page 23).
• Foundations of Effective
Management 1 (#FMGMT100)
• Foundations of Effective
Management 2 (#FMGMT200)
• Foundations of Effective
Management 3 (#FMGMT300)
• Foundations of Effective
Management 4 (#FMGMT400)

2 Complete four days of electives
from the Professional Development
Series (see course descriptions
beginning on page 26).
• Coaching for Improved
Performance (#MGMT332)
• Leadership and Learning
Organizations: A Call to Action
(#MGMT384)
• People Problems: How to
Supervise Challenging Employees
(#MGMT315)
• Creating a Healthy Workplace: The
Manager’s Role (#MGMT388)
• Healthy Working Relationships:
The Manager’s Role (#MGMT389)
• Clear and Simple: A Course on
Writing Memos, Letters, and
Reports (#MGMT212)
• Managing in an Unionized
Environment (#MGMT385)
• Quality Assurance, Best Practice
and You: The Manager’s Role
(#MGMT380)
• Beyond the Outcome Statement:
Advanced Quality Assurance
Techniques (#MGMT381)
• Integrating Occupational
Competencies in the Workplace:
The Manager’s Role (#MGMT117)

For more information
Sandra Rice, Program Coordinator
(604) 528-5633 or srice@jibc.bc.ca
Nenita Capili, Program Assistant
(604) 528-5631 or ncapili@jibc.bc.ca

COURSES
Foundations of Effective
Management 1 (#FMGMT100)
In today’s environment, success depends
on leadership skills at all levels of an
organization. This three-day course is for
current or future supervisors and
managers in the private, public, or nonprofit sectors. Content includes
supervisor and manager roles and
responsibilities, understanding the
dynamics of leadership styles, enhancing
employee development and motivation,
and communication skills and their impact
on the supervisory/management role. The
course will focus on practical skills as well
as on developing an understanding of
management theory.
Date(s):
March 10-12, 2003
Time:
8:30 am – 4:30 pm
Fee:
$370 (includes materials)
Instructor(s): Landers

Foundations of Effective
Management 2 (#FMGMT200)
Supervisors and managers are asked to
deal with conflict and decision making on
a daily basis. Unresolved conflict can lead
to employee dissatisfaction, lower
productivity and motivation, and poor
team morale. This two-day course will
have participants identify their personal
style of dealing with conflict, understand
the causes and patterns of conflict in their
organization, and develop the skills
necessary to make decisions, engage in
problem solving, and lead effective
teams. Enrolment is limited to 16.
Prerequisite(s): Foundations of Effective
Management 1 (#FMGMT100).
Date(s):
February 18-19, 2003
Time:
8:30 am – 4:30 pm
Fee:
$250 (includes materials)
Instructor(s): Lifton

3 Complete two days of electives

selected from any Social Services
& Community Safety Division
courses.

How to apply
• No application process.
• Call the Registration Office at
(604) 528-5590 to register for the
certificate.
Registration: (604) 528-5590

23

Web Site: www.jibc.bc.ca/ccs

General inquiries: (604) 528-5608

MANAGEMENT AND LEADERSHIP DEVELOPMENT
Foundations of Effective
Management 1 and 2 (#FMGMT250)
We are offering Foundations of Effective
Management 1 and 2 together for those
who are able to attend a five-day course.
Date(s):
January 13-17, 2003
Time:
8:30 am – 4:30 pm
Fee:
$620 (includes materials)
Instructor(s): Buchanan

Foundations of Effective
Management 3 (#FMGMT300)
This course will provide supervisors and
managers with a conceptual framework,
technical skills, and practical tools to
successfully develop and manage human
resources within their organizations.
Course content will include: recruitment,
selection, and retention of employees;
writing competency-based job
descriptions with performance goals,
measures, and action plans; identification
and application of ways to enhance staff
performance and development; and
writing and completing performance
appraisals. Prerequisite(s): Foundations of
Effective Management 1 (#FMGMT100).
Date(s):
April 9-11, 2003
Time:
8:30 am – 4:30 pm
Fee:
$370 (includes materials)
Instructor(s): Galaczy

✭✭NEW✭✭

✭✭NEW✭✭

Foundations of Effective
Management 4 (#FMGMT400)

Foundations of Effective
Management 3 and 4 (#FMGMT350)

Managing employees whose performance
is ineffective can be demanding and timeconsuming. Having the skills to deal with
performance issues makes the job of
supervisor or manager more rewarding.
This course will enable participants to
more effectively manage employee
relations in their workplace. Content will
include an overview of relevant
employment and labour legislation and
the opportunity to apply it to workplace
scenarios; knowledge of relevant industry
standards; and the principles of due
process. The course will focus on specific
guidelines and techniques to help meet
the challenge of ineffective performance.
Practical exercises and case studies will
be used. Prerequisite(s): Foundations of
Effective Management 1 (#FMGMT100).
Date(s):
January 28-29, 2003
May 21-22, 2003
Time:
8:30 am – 4:30 pm
Fee:
$250 (includes materials)
Instructor(s): Case; Galaczy

We are offering Foundations of Effective
Management 3 and 4 together for those
who are able to attend a five-day course.
Prerequisite(s): Foundations of Effective
Management 1 (#FMGMT100). Enrolment
is limited to 16.
Date(s):
March 24-28, 2003
Time:
8:30 am – 4:30 pm
Fee:
$620 (includes materials)
Instructor(s): Case; Galaczy

✭✭NEW✭✭
Foundations of Effective
Management Certificate Report
Project (#FMGMT500)
To receive a Foundations of Effective
Management Certificate, participants
must successfully complete a written
report that shows that they have met the
goals of the program. The report project
will be based on an actual intervention
completed in the workplace or in a
volunteer organization. The report must
be completed within six months.
Fee:
$150

24

Registration: (604) 528-5590

Web Site: www.jibc.bc.ca/ccs

General inquiries: (604) 528-5608

MANAGEMENT AND LEADERSHIP DEVELOPMENT

MANAGEMENT
DEVELOPMENT FOR
RESIDENTIAL SETTINGS
CERTIFICATE
Accreditation, community governance,
individualized funding, and the
restructuring of residential services all
require managers and supervisors to
understand their role in supporting
staff and clients through these
changes. This certificate program was
created in consultation with executive
directors and front-line managers from
the fields of both residential and
vocational care.

Who should attend
Managers and supervisors in residential or
vocational care settings. Four seats are
open to students who are not currently in
a management or supervisory role.

What participants learn
Participants will focus on practical applications that will support them in their
unique role of managing in a community
setting, where the emphasis must be on
creating a safe and healthy environment
for clients while meeting operational
challenges. Students will learn how to
support their staff to provide personcentred care. Sessions will also cover
the latest information regarding labour
relations, human resource management
leadership, and performance planning
systems. This certificate will offer important opportunities to network with other
professionals in the field.

How to complete the certificate
Courses must be completed within three
years. Full attendance is required.

1 Complete required courses in the
following order:
• Management Development for
Residential Settings, Level 1
(#MGMT214)
• Management Development for
Residential Settings, Level 2
(#MGMT218)
• Management Development for
Residential Settings, Level 3
(#MGMT230)
• Management Development for
Residential Settings, Level 4
(#MGMT240)
• Management Development for
Residential Settings, Level 5
(#MGMT250)
• Management Development for
Residential Settings, Level 6
(#MGMT260)
• Management Development for
Residential Settings, Level 7
(#MGMT270)
• Management Development for
Residential Settings, Level 8
(#MGMT280)
four days of electives
2 Choose
from any of the courses in the
Professional Development Series
Specific to Residential Care (see
course descriptions beginning on
page 28) or from the courses in
the Professional Development
Series (see course description
beginning on page 26).

How to apply
• We recommend that you apply at least
one month before the certificate
begins, because:

For more information

– It can take up to five working days to
process an application.

Sandra Rice, Program Coordinator
(604) 528-5633 or srice@jibc.bc.ca

– Once an applicant is accepted, we
recommend registering at least 10
days before the certificate begins.

Nenita Capili, Program Assistant
(604) 528-5631 or ncapili@jibc.bc.ca

• Experience in a residential or supported
employment setting is required.
• Complete the application form on
page 43.
• Include your resume with your
application form.

COURSES
These courses are open only to students
enrolled in the Management
Development for Residential Settings
Certificate.

• There is a $25 non-refundable
application fee.

Management Development for
Residential Settings, Level 1
(#MGMT214)

How the certificate and courses
are offered

This two-day course is designed to
provide supervisors and managers with an
understanding of their key roles and
responsibilities and to improve their
communication with staff.

Required courses are open to certificate
students only. Professional Development
Series courses are open to all students.
Registration: (604) 528-5590

Web Site: www.jibc.bc.ca/ccs

Managers/supervisors will assess their
personal styles of communication and
conflict management and their impact on
staff and colleagues; assess staff levels of
motivation and ability; and learn how to
communicate and delegate in challenging
circumstances with staff who work shifts,
relief, and on-call.
Date(s):
January 28-29, 2003
May 22-23, 2003
Fee:
$245 (includes materials) +
one-time application fee of $25

Instructor(s):

Govorchin

Management Development for
Residential Settings, Level 2
(#MGMT218)
In this two-day course, participants will
examine situational leadership theory and
practise skills for managing real on-thejob performance problems. Topics
include: developing outcome-based
performance goals and objectives with
staff, writing performance standards,
conducting effective performance
reviews, and developing action plans for
staff development. There will be
opportunities to assess personal
leadership styles and how to correctly
assess the motivation and competency
levels of staff. Participants will learn how
to match a leadership style to a specific
staff competency or motivational level.
Date(s):
February 17-18, 2003
June 9-10, 2003
Fee:
$245 (includes materials)
Instructor(s): Rice

Management Development for
Residential Settings, Level 3
(#MGMT230)
This two day course is designed to
promote the role of the manager in
building ethical, professional, and trustbuilding standards and practices within
their workplace. Participants will learn
current information on creating healthy
work environments, managing the change
process in their workplace, and creating
ethical and professional standards and
practices that support their clients and
the work of their organization.
Date(s):
March 3-4, 2003
Fee:
$245 (includes materials)
Instructor(s): Joy

Management Development for
Residential Settings, Level 4
(#MGMT240)
This two-day course is designed to
support managers/supervisors in
developing a methodology for effective
labour/management relations.
General inquiries: (604) 528-5608

25

MANAGEMENT AND LEADERSHIP DEVELOPMENT
Participants will have the opportunity to
clarify existing policies and legalities, such
as collective agreements and
employment standards, that govern
labour/management relations; identify
discrepancies between policies (contracts)
and practice; identify and practise the
communication skills required for
effective disciplinary action; explore the
principles of clarity, consistency, and
fairness that constitute due process; and
examine the legal and ethical
responsibilities of the employer/manager
regarding labour relations and some areas
of contention.
Date(s):
April 3-4, 2003
Fee:
$245 (includes materials)
Instructor(s): Case

Management Development for
Residential Settings, Level 5
(#MGMT250)
This two-day course is designed to
support supervisors/managers in creating
practical problem-solving and decisionmaking models that will assist them in
their workplace. Participants will have the
opportunity to practise facilitation skills
for working with teams, set agendas, and
practise good leadership in meetings by
managing challenges such as group
conflict, hidden agendas, and contentversus-process issues.
Date(s):
April 28-29, 2003
Fee:
$245 (includes materials)
Instructor(s): Hill

Management Development for
Residential Settings, Level 6
(#MGMT260)
This two-day course is designed to
support supervisors/managers with some
of the human resource management
components of their role. Participants will
learn to write competency-based job
descriptions, practise current selection
and interviewing techniques that comply
with ethical standards, and learn how to
create effective orientation plans for new
employees.
Date(s):
May 20-21, 2003
Fee:
$245 (includes materials)
Instructor(s): Eni

Management Development for
Residential Settings, Level 7
(#MGMT270)

26

This two-day course is designed to
support supervisors/managers in
strengthening their financial
management, budget projection, and
report-writing skills. Participants will
Registration: (604) 528-5590

examine the tendering process for
contracted maintenance, repairs, or
renovations; methods for building a
resource file for contractors; budget
projection and petty cash management;
various contractual arrangements with
funding bodies; and techniques for
writing successful letters, reports, and
proposals.
Date(s):
January 30-31, 2003
June 11-12, 2003
Fee:
$245 (includes materials)
Instructor(s): Goodall

Management Development for
Residential Settings, Level 8
(#MGMT280)
This two-day course is designed to
support supervisors/managers in
understanding the legal obligations of
managing their facility. Participants will
hear guest speakers from community
policing and fire who will address key
concerns regarding safety. They will have
the opportunity to practise specific critical
incident stress protocols and learn how to
set up effective emergency response
plans.
Date(s):
March 12-13, 2003
July 2-3, 2003
Fee:
$245 (includes materials)
Instructor(s): Pearce

MORE MANAGEMENT AND
LEADERSHIP DEVELOPMENT
COURSES
Professional Development Series
Students may register for individual
courses or for the whole series; there is
no application process. These courses
may be used as electives for the
Foundations of Effective Management
Certificate or the Management
Development for Residential Settings
Certificate. These courses can also be
customized for your organization, agency,
or group.

Coaching for Improved Performance
(#MGMT332)
Leaders must have employee
commitment in order to achieve the kinds
of results that are needed in today’s
workplace. This course is for team leaders
and others who want to develop their
coaching skills to better guide others in
problem solving and improving
performance. This course will provide
participants with strategies and skills to
coach employees and achieve long-term
Web Site: www.jibc.bc.ca/ccs

results. Topics include: identifying which
type of coaching is required, avoiding the
pitfalls involved with coaching, using
specific communication skills to facilitate
the coaching process, and using coaching
to help develop commitment.
Date(s):
May 13-14, 2003
Fee:
$245 (includes materials)
Instructor(s): Hannah; Zimmerman

✭✭NEW✭✭
Leadership and Learning
Organizations: A Call to Action
(#MGMT384)
A new landscape is forming within the
community social services sectors – one
requiring new learning and leadership at
all levels. Through this course, managers
will be introduced to two key approaches
to organizational and leadership
development garnering much prestige
today: “learning organizations” and
“transformational leadership.”
Participants will learn and practise five
core competencies of transformational
leadership; clarify their own leadership
credo; increase their understanding of
organizational change and how to lead it
effectively; and develop a leadership
learning plan to implement at their
workplace.
Date(s):
June 2-3, 2003
Fee:
$245 (includes materials)
Instructor(s): McClellan

People Problems: How to Supervise
Challenging Employees (#MGMT315)
This course is for supervisors and
managers who face the challenge of
dealing with employees whose
performance is ineffective or whose
behaviour gets in the way. Managing
these people is demanding, stressful, and
time-consuming. If the problem is
ignored, the motivation and productivity
of all employees often decreases. Having
the skills to deal with poor performance
makes the job of the supervisor or
manager easier and more satisfying. This
course will focus on specific guidelines
and techniques to help meet the
challenge of problem behaviour
confidently and effectively.
Date(s):
April 30 – May 1, 2003
Fee:
$245 (includes materials)
Instructor(s): Landers

✭✭NEW✭✭
Healthy Working Relationships: The
Manager’s Role (#MGMT389)
The organizations of the future need
General inquiries: (604) 528-5608

MANAGEMENT AND LEADERSHIP DEVELOPMENT
workers who are collaborative team
players, able to give and receive help,
empower others, and operate in a world
of interdependence and constant
connection. This course will help
managers deal with the changing
workplace, and increase their ability to
maintain strategic alliances within their
organizations. Participants will consider
the theories of emotional intelligence and
relational practice, and develop strategies
to apply these within their organizations.
Date(s):
March 5-6, 2003
Fee:
$245 (includes materials)
Instructor(s): Bell-Gadsby; Clark

Quality Assurance, Best Practice, and
You: The Manager’s Role
(#MGMT380)
This introductory course to quality
assurance will help managers who are
facing the reality of accreditation.
Participants will become familiar with the
language that envelops accreditation
systems, gain a thorough understanding
of the role of formal and informal quality
assurance systems, and examine these
systems in their own workplace. Practical
skill development includes developing
outcomes-based goals for recipients of
service, programs, and organizations, and
designing action plans to address areas
where “best practice” is not being
achieved.
Date(s):
April 23-24, 2003
Fee:
$245 (includes materials)
Instructor(s): McClellan

Clear and Simple: A Course on
Writing Memos, Letters, and Reports
(#MGMT212)
This course is for supervisors and
managers who know what they want to
say but have difficulty putting it in writing.
Course content is based on plain
language principles. Days 1 and 2 will
cover communication as a transaction,
writing skills, business styles, and
conveying organizational messages. Day
3 will focus on report writing and will
cover planning, organizing, and special
techniques. Participants are requested to
bring to the course two to three samples
each of memos, letters, and reports they
have written. These samples will be used
on days 2 and 3. Enrolment is limited to
18.
Date(s):
June 2-4, 2003
Fee:
$370 (includes materials)
Instructor(s): Thomson

Registration: (604) 528-5590

✭✭NEW✭✭
Creating a Healthy Workplace: The
Manager’s Role (#MGMT388)
This two-day course will help participants
explore the many aspects of
organizational health and wellness,
including managing change,
compassionate leadership, and team
cohesion. The course will be rich in both
theoretical information and experiential
learning to identify how managers can
support their teams in preventing burnout
and apply strategies for improving
workplace wellness. Participants will leave
feeling inspired about the vitality of work,
with a new understanding of the features
of a living workplace and new skills to
support themselves and their employees.
Date(s):
May 7-8, 2003
Fee:
$245 (includes materials)
Instructor(s): Bell-Gadsby; Monk

✭✭NEW✭✭
Managing in a Unionized Environment
(#MGMT385)
This two-day course is designed to
support supervisors and managers in
building a healthy relationship with their
unionized staff. Team-taught by a senior
manager and a union representative, the
course will focus on an interest-based
approach to negotiations and problem
solving. Participants will learn ways to
break out of the traditional “management
acts, union reacts” model and focus on
building trust and joint ownership of
mutually beneficial projects; create
effective labour/management meetings;
and analyze the grievance and arbitration
process within their workplaces. Practical
applications and an opportunity to
practise skills will be a major focus of the
course.
Date(s):
June 25-26, 2003
Fee:
$245 (includes materials)
Instructor(s): Pawson; Woollard

Beyond the Outcome Statement:
Advanced Quality Assurance
Techniques (#MGMT381)
Funders of community social services are
calling for clear evidence that the
resources they expend actually produce
desired outcomes for those receiving
service. This course is for managers who
are embarking on activities directed at
the development of meaningful,
customer-focused outcomes and the
analysis of organizational effectiveness.
Participants will increase their
understanding of an outcomes
Web Site: www.jibc.bc.ca/ccs

management system, and learn how to
use this system to design services, make
decisions, and improve quality.
Prerequisite(s): Quality Assurance, Best
Practice, and You: The Manager’s Role
(#MGMT380), unless otherwise approved
by the Program Coordinator.
Date(s):
February 19-20, 2003
June 16-17, 2003
Fee:
$245 (includes materials)
Instructor(s): McClellan

Integrating Occupational
Competencies in the Workplace: The
Manager’s Role (#MGMT117)
This course will help participants gain a
clearer understanding of occupational
competencies and how they interface
with recruitment, job descriptions,
performance appraisals, and professional
development plans. Occupational
competencies were developed by the
provincial government’s Council for
Career and Workforce Development for
each of the six community social service
subsectors. The competencies describe
the values, functions, activities,
performance indicators, and knowledge
specifications for “best practice.”
Participants will use these competencies
to evaluate their own skills for mobility
into other sectors of social services and to
evaluate the experience and skills of
applicants from these sectors.
Date(s):
April 1-2, 2003
Fee:
$245 (includes materials)
Instructor(s): Mercer; Woollard

Executive Development Series
This new and evolving series is designed
to support senior managers with their
increasingly complex roles and
responsibilities. The courses that follow
feature some of the leaders in executive
development.
More exciting courses are currently being
developed for this series. To receive
updates on new courses as soon as
they’re scheduled, we suggest you sign
up for our mailing list (complete and
return the attached tear out reply card).

Values-Based Strategic Planning: The
Foundation of Organizational
Effectiveness (#MGMT336)
This course will be of particular interest to
leaders, planners, and executives who are
responsible for or participate in the
planning process for their organization.
The course is highly interactive and will
provide an overview of the strategic
planning process, from identification of
General inquiries: (604) 528-5608

27

MANAGEMENT AND LEADERSHIP DEVELOPMENT
values and philosophy to setting key
directions and developing corporate
goals and divisional operating plans. The
strategic planning model will be linked to
the process for performance planning and
review and the development of valuesbased policy. This is a companion course
to Values-Based Policy Development: A
Process for Organizational Effectiveness
(#MGMT331) and Operationalizing the
Strategic Plan (#MGMT337). Any of the
courses can be taken alone; together they
complete the planning and policy process
using values as a foundation.
Date(s):
January 28-29, 2003
Fee:
$260 (includes materials)
Instructor(s): Noble; Zimmerman

Values-Based Policy Development:
A Process for Organizational
Effectiveness (#MGMT331)
This course is for individuals who are
responsible for or who participate in the
policy development process within their
organization. The values of an
organization should be evident in its
policies and procedures. In this highly
interactive course, participants will:
identify how policy development fits into
the strategic planning process; define and
clarify what policy issues are; develop
policy and procedures that document
“best practices” based on the
organization’s values; and write policy
statements in clear, concise language.
Recommended: Values-Based Strategic
Planning: The Foundation of
Organizational Effectiveness
(#MGMT336).
Date(s):
February 20, 2003
Fee:
$170 (includes materials)
Instructor(s): Noble

✭✭NEW✭✭
Operationalizing the Strategic Plan
(#MGMT337)
This one-day course will be of particular
interest to leaders, planners, and
executives who are responsible for or who
participate in implementing strategic
plans within their organization. The
course is highly interactive and will
provide participants with the key
concepts and skills of operational
planning as linked to the strategic
planning process. Content will include:
the operational planning framework,
writing outcome-based work unit
objectives, costing operational plans,
annual budget submissions, and working
collaboratively to build operational plans
28

Registration: (604) 528-5590

for the organization. Recommended:
Values-Based Strategic Planning: The
Foundation of Organizational
Effectiveness (#MGMT336).
Date(s):
March 4, 2003
Fee:
$170 (includes materials)
Instructor(s): Buckland; Noble

✭✭NEW✭✭
Facilitating Healthy Organizational
Change (#MGMT391)
Organizations are in the midst of
rethinking, restructuring, and reengineering due to social, economic, and
political factors. Skills for planning and
coping effectively with the changing work
environment have become essential for
organizational leaders. Change is a
complex and dynamic journey, and this
course will help senior managers identify
patterns of response to change, describe
change management theories, analyze
their knowledge and skills in relation to
these theories, and apply new ideas for
navigating the journey of change. A new
offering from the SSCSD, this workshop
includes: one-on-one pre-workshop
coaching and establishment of objectives
with the instructor, the workshop itself,
and one individual follow-up session to
support the implementation of plans.
Date(s):
February 18, 2003
Fee:
$220 (includes materials)
Instructor(s): Robinson

PROFESSIONAL
DEVELOPMENT SERIES
SPECIFIC TO RESIDENTIAL
CARE
Students may register for individual
courses or for the whole series; there is
no application process. These courses
may also be used as electives for the
Management Development for
Residential Settings Certificate.

Supporting People with Challenging
Behaviours: A Person-Centred
Approach (#MGMT285)
This two-day course is for managers and
front-line workers in community living and
long-term continuing care facilities.
(“Challenging behaviours” in this context
refers to any verbal or physical act that
appears threatening, aggressive, or
destructive.) The person-centred
approach takes into consideration the
relationships among the client, the
employee, the organization, the
environment, and community support
Web Site: www.jibc.bc.ca/ccs

systems. Students will learn the
importance of teamwork in effective crisis
management. This hands-on course will
focus on real situations and provide
valuable insights on how to apply
principles of person-centred care to
managing challenging behaviours in your
work environment.
Date(s):
April 16-17, 2003
Fee:
$245 (includes materials)
Instructor(s): Barnett; Mitchell

Risky Business: Risk Management
Skills for Managers (#MGMT111)
The course will focus on helping
managers/supervisors in residential
programs assess potential risk situations
for their clients in care, develop
preventive strategies, and apply these
strategies to improve care systems.
Participants will consider the physical
environment and staff education in aiming
to address serious incidents such as
allegations of abuse and neglect. The
course will provide opportunities for
managers to examine the effectiveness of
current policies, define factors that
contribute to abuse and neglect, review
the investigation process when there is an
allegation of abuse and neglect, and
practise specific skills and strategies for
preventing serious incidents.
Date(s):
May 5-6, 2003
Fee:
$245 (includes materials)
Instructor(s): Barnett; Mitchell

Whose Home Is It, Anyway? The
Manager’s Role: Client-Focused
Principles and Practice (#MGMT112)
This course is for managers and
supervisors who wish to strengthen and
maintain a client-focused environment
that adheres to the principles of selfdetermination and empowerment. The
course will address the challenges that
managers and supervisors encounter
when balancing complex support
requirements with the need to respect
the individuality of the person with a
disability. Participants will gain an
understanding of how to promote clientfocused practice in all aspects of their
jobs, including team meetings, personal
planning meetings, and health care
decision making. Normalization, inclusion,
discomfort with disability, language, and
sexuality are topics that will be included.
Date(s):
April 30 – May 1, 2003
Fee:
$245 (includes materials)
Instructor(s): Barnett; Scott

General inquiries: (604) 528-5608

TRAINER DEVELOPMENT

TRAINER DEVELOPMENT
CERTIFICATE
The Trainer Development Certificate is
designed to provide trainers with the
core skills and knowledge they need to
plan and deliver training in an adult
learning environment. It has been
developed and revised with input from
trainers in a variety of settings.
Instructors are training professionals
with a background in adult education.

Who should attend
Both full-time training professionals and
persons who provide training as part of
their overall job responsibilities within an
organization.

What participants learn
Participants will learn how to design,
deliver, and evaluate creative, effective
training programs. Small class sizes and
hands-on teaching practice will provide
participants with opportunities to apply
the skills and knowledge they are
acquiring.
Graduates of the Trainer Development
Certificate may enter the University of
Victoria’s Certificate in Adult and
Continuing Education or Vancouver
Community College’s Provincial Instructor
Diploma Program.

How to apply
• No application process.
• Call the Registration Office at
(604) 528-5590 to register for the
certificate.

How the certificate and courses
are offered
Courses may be taken individually or as
part of the certificate. All courses can be
customized for your organization, agency,
or group. Full attendance is required. The
program must be completed within three
years.

How to complete the certificate

Instructional Skills, Level 1 (#TD200)

1 Complete the required courses in

This course is for trainers who are new to
delivering training as part of their overall
job. Content includes characteristics of
adult learners, characteristics of a
motivating instructor, instructional styles
and techniques, ways of creating and
maintaining a positive learning
environment, and instructional challenges.
Enrolment is limited to a maximum of 12,
to allow time for participants to practise
delivering group instruction.
Date(s):
February 12-13, 2003;
February 24-25, 2003;
Fee:
$330 (includes textbook
and materials)
Instructor(s): Cockell; Vaughan

the following order (see course
descriptions beginning on page 29).
Participants in the Trainer
Development Certificate who wish to
be exempted from #TD200 should
send a written application to the
Program Coordinator outlining
training experience and/or previous
training for trainers courses. Please
include the name of the instructor,
the length of the course, and a brief
description of the course.
• Instructional Skills, Level 1
(#TD200)
• Instructional Skills, Level 2
(#TD220)
• Fundamentals of Instructional
Planning (#TD300)
• Diversity in the Classroom
(#TD141)
• Evaluating Training Programs
(#TD360)

2 Complete four days of electives from
the following courses (see course
descriptions beginning on page 30):
• Conducting a Training Needs
Assessment (#TD340)
• Ideas for Active Learning (#TD100)
• Working with Groups in
Instructional Settings (#TD320)
• Development and Delivery of
Online Learning (#TD110)
• One-to-One Training (#TD150)

3 Complete the Trainer Development
Certificate Final Assignment
(#TD500) within six months
(see course description on page 30).

For more information
Sandra Rice, Program Coordinator
(604) 528-5633 or srice@jibc.bc.ca
Nenita Capili, Program Assistant
(604 ) 528-5631 or ncapili@jibc.bc.ca

COURSES
The following courses are required for the
Trainer Development Certificate, and are
also open for general enrolment. These
courses can be customized for your
organization, agency, or group.

Instructional Skills, Level 2 (#TD220)
This course is for trainers who want to
increase their knowledge of the
instructional process and reflect on their
current approach. Content includes
instructional design and the development
process, the value of critical thinking, and
the importance of evaluation. A variety of
presentation and delivery techniques are
evaluated and participants are given the
opportunity for skills practice in an area of
their choice. Enrolment is limited to 16.
Prerequisite(s): Instructional Skills, Level 1
(#TD200).
Date(s):
January 27-28, 2003
March 4-5, 2003
March 19-20, 2003
Fee:
$310 (includes materials)
Instructor(s): Rahemtulla

Fundamentals of Instructional
Planning (#TD300)
This course is designed to help trainers
understand their role in the planning of
education or training programs for adult
learners. Content includes the overall
process of instructional planning as well
as key elements in planning, such as
assessing training needs, developing
learning objectives, choosing instructional
methods, appropriate evaluation
techniques, and administrative issues such
as building support and scheduling.
Participants will have an opportunity to
work on their own planning project
throughout the course. Prerequisite(s):
Instructional Skills, Level 1 (#TD200) and
Level 2 (#TD220).
Date(s):
March 26-27, 2003
Fee:
$360 (includes textbook and
materials)
Instructor(s): Rahemtulla
29

Registration: (604) 528-5590

Web Site: www.jibc.bc.ca/ccs

General inquiries: (604) 528-5608

TRAINER DEVELOPMENT
Diversity in the Classroom (#TD141)
Participants attending training sessions
come from increasingly diverse
backgrounds. Factors such as gender,
ethnicity, and various kinds of disabilities
can affect how well people will learn from
training. This course will help trainers
examine the design and delivery of their
training courses in light of these
differences, and modify their training
methods and materials to optimize
learning for all. Participants should bring
samples of training materials they use to
work with in this session. Prerequisite(s):
Instructional Skills, Level 1 (#TD200),
Level 2 (#TD220), and Fundamentals of
Instructional Planning (#TD300).
Date(s):
March 17-18, 2003
Fee:
$310 (includes materials)
Instructor(s): Penney

Evaluating Training Programs
(#TD360)
This course is for trainers responsible for
planning and/or carrying out evaluations
of their training programs. It provides a
systematic overview of course and
program evaluation. Participants will have
an opportunity to increase their
understanding of the type of evaluation
most appropriate for their programs, and
to apply the knowledge and skills to their
own work. They should have in mind an
evaluation project to work on over the
course of the two days. Enrolment is
limited to 16. Prerequisite(s): Instructional
Skills, Level 1 (#TD200), Level 2 (#TD220),
and Fundamentals of Instructional
Planning (#TD300).
Date(s):
May 7-8, 2003
Fee:
$310 (includes materials)
Instructor(s): Penney

Trainer Development Certificate Final
Assignment (#TD500)

30

This final assignment is an opportunity for
the student to demonstrate his/her ability
in applying the knowledge and skills
gained throughout the training sessions.
In the first part of the assignment, participants will analyze instructional delivery in
a group setting and examine the ways in
which instructional planning and delivery
can influence the learning process. The
second part focuses on instructional planning: it provides an opportunity for participants to reflect on the choices they
have made or are making in planning an
educational program, and the factors that
influence these choices. After completing
the assignment, candidates for the certificate will prepare a written report.
Fee:
$150
Registration: (604) 528-5590

MORE TRAINER
DEVELOPMENT COURSES
The following courses are open for
general enrolment. They may also be
used as electives in the Trainer
Development Certificate. The courses can
be customized for your organization,
agency, or group.

Conducting a Training Needs
Assessment (#TD340)
Needs assessment is an important tool for
planning relevant, high-quality training
programs. This course is for trainers who
would like to learn about the role of
needs assessment in planning, how to
design needs assessments, the limitations
of needs assessment, and alternatives to
needs assessment. Using case studies
from their own work, participants will plan
several different kinds of assessments and
will learn how to determine when it is
better to use an alternative to needs
assessment. Enrolment is limited to 16.
Prerequisite(s): Instructional Skills, Level 1
(#TD200), Level 2 (#TD220), and
Fundamentals of Instructional Planning
(#TD300).
Date(s):
February 27-28, 2003
Fee:
$310 (includes materials)
Instructor(s): Sork

Ideas for Active Learning (#TD100)
Participants will explore how to integrate
interactive techniques into their
instructional plans and delivery. Content
includes the purpose of active learning,
the value of introductions, the importance
of expectation-setting activities, the use
of energizers, the benefits of closing
activities, ensuring retention and transfer,
activity management, and considerations
for choosing appropriate hands-on
activities. Prerequisite(s): Instructional
Skills, Level 1 (#TD200).
Date(s):
May 13-14, 2003
Fee:
$310 (includes materials)
Instructor(s): Rahemtulla

Web Site: www.jibc.bc.ca/ccs

Working with Groups in Instructional
Settings (#TD320)
This practical advanced course is for
trainers who instruct in a group setting.
Participants will have an opportunity to
increase their understanding of group
dynamics and ways to enhance learning in
groups. Skills practice focuses on specific
communication and interactive skills for
facilitating discussions in groups. Content
includes climate setting, a group
dynamics model, facilitation skills, and
dealing with difficult behaviours in
groups. Enrolment is limited to 16.
Prerequisite(s): Instructional Skills, Level 1
(#TD200).
Date(s):
February 17-18, 2003
(Vancouver Maritime Museum)
Fee:
$310 (includes materials)
Instructor(s): Margolis

Development and Delivery of Online
Learning (#TD110)
This one-day course will provide trainers
with an introduction to the design and
development of online learning. Content
includes the role of e-learning in ongoing
training programs, various approaches to
technology-based learning and the
advantages and disadvantages of each,
instructional strategies for facilitation, and
issues to consider when implementing
online learning. Enrolment is limited to
16. Prerequisite(s): Instructional Skills,
Level 1 (#TD200), Level 2 (#TD220), and
Fundamentals of Instructional Planning
(#TD300).
Date(s):
April 30, 2003
Fee:
$170 (includes materials)
Instructor(s): Rahemtulla

One-to-One Training (#TD150)
This one-day course is designed for oneto-one trainers who believe that one-toone training is more than “show and tell.”
This course will challenge the notion that
necessary knowledge and skills to
perform the job can be acquired by
simply sitting and observing another
person, or by being shown how to do
something. This course presents a
systematic approach to the planning and
delivery of one-to-one training sessions
with a focus on the one-to-one learner.
Prerequisite(s): Instructional Skills, Level 1
(#TD200).
Date(s):
May 20, 2003
Fee:
$170 (includes materials)
Instructor(s): Vaughan

General inquiries: (604) 528-5608

COMMUNITY SAFETY

CRITICAL INCIDENT STRESS
MANAGEMENT CERTIFICATE
The Critical Incident Stress
Management Certificate is designed
for front-line and management staff
who support and assist individuals in
coping with the immediate consequences of crime and trauma. Because
the Justice Institute of BC is an accredited training organization in the area of
critical incident stress management,
certificate students who successfully
complete both the classroom and simulation components of the training will
be eligible for certification with the
Association of Traumatic Stress
Specialists (ATSS). Check the ATSS
Web site at www.ATSS-HQ.com for
more information on the organization
and certification.

Who should attend
This program is open to individuals from a
broad range of occupations and
professions who may be required to
provide or manage debriefing services at
their own or other worksites following a
critical incident. The program will be of
specific interest to first-line responders
such as crisis intervention workers, victim
service workers, firefighters, and
paramedics.

What participants learn
The Critical Incident Stress Management
Certificate has been designed to train
participants to both effectively manage
critical incidents and protect the
emotional health and safety of those
involved in the traumatic event.

How to apply
• We recommend that you apply at least
one month before the certificate
begins, because:
– It can take up to five working days to
process an application.
– Once an applicant is accepted, we
recommend registering at least 10
days before the certificate begins.
• Complete the application form on
page 43.
• Include your resume with your
application form.
• There is a $25 non-refundable
application fee.

How the certificate and courses
are offered
All interested registrants must complete
an application form before they can
register for the certificate program or for
individual courses.

Block 1

How to complete the certificate

This one-day course introduces
participants to the history, philosophy,
perspectives, concepts, and terms that
are integral to critical incident stress
management. Through lecturette and
interactive discussion, participants will
acquire a basic understanding of stress
and critical incident stress as well as the
factors and vulnerabilities that contribute
to a heightened response to critical
incidents.
Date(s):
February 21, 2003
Fee:
$170 (includes materials)
Instructor(s): Pearce

Courses must be completed within three
years. Full attendance is required.
Participants will receive a certificate of
completion at the end of Block 1 and the
full certificate after completing both
Block 1 and Block 2. Accreditation from
the ATSS is granted after completion of
the certificate and completion of a
practicum or role-play simulation.

1Complete the required courses
in Block 1 in the following order
(see course descriptions beginning
on page 31):
• Introduction to Critical Incident
Stress Management (#TS600)
• Demobilization and Defusing
(#TS601)
• Critical Incident Stress Debriefing
(#TS602)

2 Complete the required courses
in Block 2 in any order (see course
descriptions beginning on page 32):
• Post–Critical Incident Stress
Reactions (#TS603)
• Diversity and Trauma (#TS609)
• Managing Responses to
Community Disasters (#TS604)
• Effective Team Participation
(#TS605)
• Trauma, Children, and Youth
(#TS608)
• Vicarious Traumatization (#TS607)

3 For ATSS certification, complete

30-hour practicum or one-day
Role-Play Simulation (#TS610)
(see course description on page 32).
You are not required to complete
the simulation to receive a certificate
of completion for Block 1 or a
certificate of achievement for Block 2.

For more information
Sandra Rice, Program Coordinator
(604) 528-5633 or srice@jibc.bc.ca
Nenita Capili, Program Assistant
(604 ) 528-5631 or ncapili@jibc.bc.ca

Registration: (604) 528-5590

COURSES

Web Site: www.jibc.bc.ca/ccs

Introduction to Critical Incident Stress
Management (#TS600)

Demobilization and Defusing
(#TS601)
Demobilization and defusing are the first
steps in the critical incident stress
management (CISM) intervention process.
To successfully participate in a CIS team,
members must master these skills. This
two-day course examines the role of
groups and dyads in critical incident
stress management, communication skills
for defusing, strategies to develop an
effective support relationship, blocks to
an effective support relationship, postincident defusing, and post-incident do’s
and don’ts. By the end of the session,
participants will have successfully
completed a demobilization and
defusing. Prerequisite(s): Introduction to
Critical Incident Stress Management
(#TS600)
Date(s):
February 22-23, 2003
Fee:
$260 (includes materials)
Instructor(s): Freeman

Critical Incident Stress Debriefing
(#TS602)
This three-day course presents the skills
and processes that underlie the group
debriefing process. Course content will
include the debriefing process, dynamics
that may emerge during the debriefing
process, and leadership roles and
behaviours that support both the
individual and the group in normalizing
what has occurred. Participants will have
the opportunity to discuss a range of
approaches, experiment with their own
debriefing style, experience situations
that might interfere with the
normalization process, and explore the
importance of self-care in maintaining
General inquiries: (604) 528-5608

31

COMMUNITY SAFETY
their role as a debriefer. There will be a
strong emphasis on skill practice through
the use of case scenarios. Prerequisite(s):
Demobilization and Defusing (#TS601)
Date(s):
February 28 – March 2, 2003
Fee:
$380 (includes materials)
Instructor(s): Ramsay

Block 2
These courses are open only to those who
have completed Block 1.

Post–Critical Incident Stress Reactions
(#TS603)
This one-day course builds on the first
block of training by addressing the
symptoms and emotional reactions that
may arise following a traumatic event,
and the possible treatment options
available. The course will help first
responders identify when an individual is
showing signs of post-traumatic stress
and where to provide the appropriate
referrals for treatment. Content will
include differentiating between critical
incident stress and post-traumatic stress,
the environmental and personal factors
that may increase post-traumatic
reactions, the epidemiology and etiology
of post-traumatic stress, required social
supports, and treatment options.
Participants who have already taken
Trauma and Post-Traumatic Stress
Reactions (#EP251) are not required to
enrol in this course.
Prerequisite(s): CISM Block 1.
Date(s):
March 7, 2003
Fee:
$170 (includes materials)
Instructor(s): Freeman

Diversity and Trauma (#TS609)
This one-day course explores issues of
difference and diversity as they relate to
critical incident stress management. The
course is not intended to provide
participants with exhaustive knowledge
about culture, but rather to sensitize the
individual to how culture impacts the
critical incident stress management
process. The cultures considered are
those that form majorities within British
Columbia. Prerequisite(s): CISM Block 1.
Date(s):
March 8, 2003
Fee:
$170 (includes materials)
Instructor(s): Ramsay

Managing Responses to Community
Disasters (#TS604)
This one-day course provides participants
with an overview of the phases and
impact of a disaster and the role of
government and community agencies in
responding. Course content will address
models for community intervention and
their application to community disasters,
psychosocial needs of community
members involved in a disaster,
identifying at-risk populations, special
considerations, and responder
interventions.
Prerequisite(s): CISM Block 1.
Date(s):
March 9, 2003
Fee:
$170 (includes materials)
Instructor(s): Pearce

Vicarious Traumatization (#TS607)
This course examines the unique issues
faced by trauma responders who are
exposed to critical incidents that, if not
managed properly, can contribute to
burnout, substance use, relationship
stress, or emotional instability. Course
content will cover traumatic stress
reactions; critical incident stress
management in organizations; speaking
about trauma to family members; key
strategies for implementing policies,
procedures, and programs in
organizations; and on-scene
interventions.
Prerequisite(s): CISM Block 1.
Date(s):
March 23, 2003
Fee:
$170 (includes materials)
Instructor(s): Ramsay

Effective Team Participation (#TS605)
Participation on a CIS team involves
understanding not only the intervention
process but also how and when a team
should be used and what has to happen
in order for the team to operate
effectively. Course content includes the
knowledge and skills required for
effective CIS team participation and the
key skills that can be used to help the
team fulfill its purpose within an
organization to provide quality service.
Prerequisite(s): CISM Block 1.
Date(s):
March 21, 2003
Fee:
$170 (includes materials)
Instructor(s): Freeman

Trauma, Children, and Youth (#TS608)
This course examines trauma intervention
in relation to children and youth. Course
content covers traumatic reactions
specific to the stages of childhood
development, the role of individuals
responding to children affected by
various types of critical incidents, the
range of interventions, and immediate
post-impact and recovery issues.
Participants will also have an opportunity
to examine issues related to children with
special needs and working with families.
Prerequisite(s): CISM Block 1.
Date(s):
March 22, 2003
Fee:
$170 (includes materials)
Instructor(s): Pearce

Role-Play Simulation (#TS610)
This course is designed for students who
have completed Blocks 1 and 2 of the
CISM Certificate and are seeking
certification with the Association of
Traumatic Stress Specialists. In addition to
the hours of classroom instruction, the
ATSS also requires 30 hours of field
placement before certifying individuals.
Because of the challenges of securing
practicum placements and the fact that it
could take several months to complete 30
hours of active fieldwork, we have
negotiated with the ATSS the option for
candidates to complete a role-play
simulation. The ATSS will accept as
equivalent to a 30-hour practicum your
successful completion of this one-day
simulation class. The role-play simulation
is designed to provide participants with
the opportunity to show how they have
incorporated their new knowledge from
the CISM program into their practice.
Participants will be asked to participate in
simulations with actors and will be
evaluated by the instructors of the CISM
program. In addition, participants must
submit to the ATSS a written
Observation/Analysis Report of the
simulation as part of the equivalency
process. Instructors are available to help
participants complete the ATSS
application process.
Prerequisite(s): CISM Blocks 1 and 2.
Date(s):
May 14, 2003
Fee:
$170
Instructor(s): Freeman; Pearce; Ramsay

32

Registration: (604) 528-5590

Web Site: www.jibc.bc.ca/ccs

General inquiries: (604) 528-5608

COMMUNITY SAFETY

BYLAW ENFORCEMENT AND
INVESTIGATIVE SKILLS
CERTIFICATE
This certificate program has been
developed in consultation with experts
in the bylaw enforcement field and is
co-sponsored by the Justice Institute
and the Union of BC Municipalities.
Both levels of the certificate have been
endorsed by the Bylaw Enforcement
Officers and Licence Inspectors
Association of BC, and the Municipal
Officers’ Association of BC. Level I can
be customized to meet the specific
needs of your agency or organization.

Who should attend
Current bylaw enforcement officers;
licence, building, plumbing, electrical,
and gas in-spectors; and other local
government employees responsible for
the administration and enforcement of
municipal bylaws. Courses can also be
taken by those who aspire to become
Bylaw Enforcement Officers and need to
qualify for a competitive position.

What participants learn
Level I is designed to provide local
government regulatory personnel with
the knowledge and skills to enforce the
relevant bylaws and to investigate,
prepare, process, and prosecute cases
pursuant to the applicable legislation.
Participants are expected to participate in
a mock trial and successfully complete a
written exam in order to receive a
certificate.
Level II is designed to prepare
participants to better investigate and
prosecute cases pursuant to the
applicable legislation. Content includes
drafting bylaws, developing policies and
procedures, implementing risk
management strategies, and defusing
potentially volatile situations.

How to apply

Bylaw Enforcement and Investigative
Skills Certificate, Level I (#EP209)
Level I is offered in a five-day format.
After attending the five days, which
include quizzes and an examination, the
successful candidate will be awarded a
certificate of achievement. Lawyers with
experience in prosecuting and defending
cases in the British Columbia court system
conduct all enforcement and investigation
courses. Assistance is provided to the
primary instructor by other instructors
with experience in specific fields related
to the topics presented.
Date(s):
February 3-7, 2003
March 3-7, 2003
Time:
8:30 am – 4:30 pm
Fee:
$850 (includes materials)
Instructor(s): Gerber

Advanced Bylaw Enforcement and
Investigative Skills Certificate, Level II
(#EP210)
Level II is for experienced bylaw
enforcement officers; licence, building,
plumbing, electrical, and gas inspectors;
and other local government employees
who have responsibility for bylaw code
and regulatory enforcement. Registrants
must have successfully completed Level I
one year prior to attending this level.

For more information
Janet Amos, Program Coordinator
(604) 528-5623 or jamos@jibc.bc.ca
Cathy Bottrill, Program Assistant
(604) 528-5619 or cbottrill@jibc.bc.ca

Orientation to Victim Services
(Module 1) (#VIC700)
This self-study program consists of
approximately 40 hours of reading and
activities to be completed over a 12-15week period. Content covers a history of
victim services, dynamics of victimization
and power-based crimes, overview of the
criminal justice system, and relevant
legislation and policy. The program is
designed for new employees, and
participants are supported in the training
by having access to up to 10 hours of
tutorial support. Individuals can apply at
any time to begin the program. A new
online version of this training will be
available in 2003.
Fee:
$375 (includes the cost of
materials and 10 hours of
tutorial support). Group
rates are available.

Note:
Direct Services to Victims
(Module 2) is not offered this term.

Level II is offered in a five-day format.
After attending the five days, which
include quizzes and an examination, the
successful candidate will be awarded a
certificate of achievement.

Program Management Skills
(Module 3) is not offered this term.

Lawyers with experience in prosecuting
and defending cases in the British
Columbia court system conduct all
enforcement and investigation courses.
Assistance is provided to the primary
instructor by other instructors with
experience in specific fields related to the
topics presented.
Date(s):
May 5-9, 2003
Time:
8:30 am – 4:30 pm
Fee:
$850 (includes materials)
Instructor(s): Gerber

This three-day workshop is open only to
victim service workers involved in
preparing and supporting victims through
the court process. Day 1 will provide an
overview of the justice system and
criminal proceedings and the role of the
victim service worker in the court process.
Day 2 will examine the court process in
detail, explore sentencing options and
their impact on victims, and describe the
specific functions involved in court
preparation and support. Day 3 will
enable participants to practise specific
support strategies using simulated
scenarios, explore ways to support victims
with specific needs, and learn the
requirements for concluding the file.
Participants must have completed
Orientation to Victim Services (Module 1)
and Direct Services to Victims (Module 2)
before enrolling in this course.
Date(s):
TBA
Fee:
No fee
Instructor(s): Gerber; Versteege

• There is no application process.
• Call the Registration Office at
(604) 528-5590 to register for the
certificate.

working in funded programs who wish
to register for this training should
contact Laurie Hearty at
(604) 660-5103 or
laurie.hearty@gems4.gov.bc.ca.

VICTIM SERVICES COURSES
The following courses are designed for
front-line and management staff who
support and assist individuals in coping
with the immediate consequences of
crime and trauma. Courses are
available at no cost to employees
working in victim services programs
funded by the Ministry of Public Safety
and Solicitor General. Individuals

Preparing and Supporting Victims
through the Court Process (#VIC712)

33

Registration: (604) 528-5590

Web Site: www.jibc.bc.ca/ccs

General inquiries: (604) 528-5608

INSTRUCTORS BIOS

A - D

A

Mahara Allbrett is from the T'sleil
Waututh Nation and is an experienced
counsellor and trainer in the areas of alcohol
abuse, sexual abuse, family violence, and
family systems theory. She has been in private
practice as a family counsellor for over seven
years. Prior to this, Mahara worked for two
years as the Family Counsellor and
Community Programs Manager for the
Squamish Nation, and for one year as a
Family Advancement Worker for Family
Services of Greater Vancouver.
Janet Amos, BSW, MSW, has 15 years of
direct practice and program development
experience, including the design of a day
program for women called the DEW Program,
a Parenting Program for Women in Early
Recovery, and the LINK (violence and
substance use) program. She has provided
training to a broad range of service providers
on the issues of women and substance use,
violence, and case management. She cochaired the development of the Provincial
Guidelines for the Perinatal Care of
Substance Using Women and their Infants
(1999).
Juliet Austin, MA (Counselling
Psychology), is the director of the Canadian
office of the Institute for Life Coach Training.
A practising coach since 1999, Juliet
specializes in mentor coaching for new
coaches, marketing and practice-building
techniques for coaches and therapists, and
leadership and team coaching for
organizations. She is a graduate of both the
Institute for Life Coach Training and Coach
U, and is a member of the Vancouver chapter
of the International Coaching Federation.
Rob Axsen, BA, has more than 20 years of
experience providing counselling, clinical
supervision, and training. He has worked with
corrections, mental health, and addiction
services. Rob has a private practice focusing
on youth issues, the change process, and
applied motivational interviewing.
B

Sherry Baker, MA, is the executive director
of Ishtar Transition Housing Society. Sherry is
the past chair of the Community Social
Service Employment Council and is a board
member of the Public Services Employers’
Council. Sherry has extensive experience in
the area of organizational development,
including strategic planning and visioning for
organizations.
Elizabeth Barnett is the Executive
Director of North Shore Disability Resource
Centre. Liz has extensive experience in
supporting people with disabilities and their
families in the area of behavioural challenges
and developmental and physical disabilities.

Cheryl Bell-Gadsby, MA, RCC, has
extensive experience in Canada and the US as
a therapist, clinical supervisor, and educator.
She has specific expertise in issues of trauma,
family violence, sexual exploitation, child and
adolescent development, and hypnotherapy
with children, adolescents, and adults. Cheryl
has recently co-authored Reclaiming
Herstory: Ericksonian Solution-Focused
Therapy for Sexual Abuse.
Giles Bixler, MA (Counselling Psychology),
is a Registered Clinical Counsellor in private
practice in Victoria and Vancouver. He is also
a certified bioenergetic therapist and has
taught courses in body-focused psychotherapy
and ethics in counselling at Wild Rose
College in Vancouver.
Alison Brewin completed her law degree in
1991. She has spent the past decade working
in the field of non-profit management and
women’s services. In 1995 she trained with
Volunteer Vancouver to provide workshops to
boards of non-profit organizations. She has
presented workshops on topics such as
fundraising, staff/board relations, and the
rights and responsibilities of board members.
She is the Program Director at West Coast
LEAF.
Gina Buchanan, BA, CHRM, MAOM
(cand.), is an educator and trainer with a
particular interest in human resource
management in the non-profit sector and an
emerging passion in the study of work-life
balance. She has more than 12 years of
experience in community-based social service
agencies as a manager of a variety of
programs working with children, youth,
women, and families.
Dorothy Buckland, CGA, is a policy
consultant, project manager, and accountant
with extensive experience in policy
development, program development, costing,
and management.
Rob Buirs, MA, RCC, works as an alcohol
and drug counsellor and has a private
practice. Rob has experience working with
individuals, couples, families, and groups. He
also has experience supervising interns and
working with men who are violent. He has
been working in the field of counselling since
1990.
C

Sandra L. Case is a labour and employment
specialist with experience in all facets of
labour relations, including arbitration,
mediation, contract development and
implementation, training, and contract
administration. She is currently the manager
of the Dispute Resolution Team for the
Community Social Services Employers’
Association.

34

Registration: (604) 528-5590

Web Site: www.jibc.bc.ca/ccs

Tulia Castellanos, BSW, RSW, has worked
as a family and child counsellor, group
facilitator, and program supervisor with
Family Services of Greater Vancouver for the
past 10 years. She has extensive experience
working with immigrants and refugees in
Canada, and develops and delivers training in
the areas of community development and
cross -cultural relations.
Ray Chapman, MSW, is a social worker
with 15 years of experience in a clinical
private practice, and is a part-time instructor
in the Douglas College Child and Youth Care
program.
Natalie Clark, MSW, RSW, is an
experienced therapist, clinical supervisor,
and educator specializing in issues of child
abuse, trauma, sexual exploitation, and
adolescent development.
Jeanie Cockell, MA, has been educating
adults for 25 years. She is an
educational/organizational consultant who
does workplace team development, change
management, instructional design, and
research/evaluation projects. Jeanie also
teaches courses and presents workshops on
instructional design/skills/evaluation, team
building, diversity, and leadership for
postsecondary institutions throughout BC.
Carol Cohen, MA, is a
counsellor/coordinator with the Family
Services Employee Assistance Group. She
has worked in residential settings for youth
and is experienced in both direct service and
management.
Mary Anne Crabtree, BA, BSW, works
with the Boys and Girls Clubs Substance
Abuse Programs. She has worked as a
counsellor and program director for Nexus, a
substance abuse outpatient program for youth.
She has also worked with street-involved
youth for the past 16 years, and has provided
training and youth program development.
D

Kelly D’Aoust has been teaching high
school in Ontario and British Columbia for 10
years. She began working for West Coast
LEAF as their Education Coordinator in
2000, when she was hired to develop the
highly successful youth program entitled “No
Means No.” In it, Grade 12 students
participate in peer-facilitation training to
provide Grades 7-9 students with workshops
on issues such as assault, sexual assault, and
consent.
Marie-Jose Dhaese, PhD, ATR, CET,
RPT-S, is an adult and child psychotherapist,
a clinical supervisor, and educator in private
practice. She is a Registered Art Therapist,
Certified Expressive Therapist, and
Registered Play Therapist with more than 25
years of experience as a therapist and more
than 15 years as a supervisor and
international workshop leader in the field of
expressive therapies, child abuse, and loss.
General inquiries: (604) 528-5608

INSTRUCTORS BIOS

Janet Douglas, MSW, is a child
protection social worker with Car 86, a
collaborative social work/police emergency
response child protection program. She is
involved in the delivery of the Foster Parent
Education Program, as well as training in
child abuse and social work safety.
E

Jacinta Eni is Director of Member Services
with P.L.A.N. She has extensive management
experience working in preschool, residential,
and vocational settings for people with
developmental disabilities. Jacinta is a longtime member of the Multilateral Task Force
for Training, Career Pathing and Labour
Mobility.
F

Monica Franz, RCAT, BCATR, MA
(Counselling Psychology) (cand.), has been in
full-time private practice as a counsellor and
registered art therapist for over 12 years. She
offers clinical supervision and small business
management consulting, and serves as ethics
chair for the BC Art Therapy Association.
David Freeman, CTS, is trained in
individual, small group, and macro models of
Critical Incident Stress Management (CISM).
He has trained, managed, and led CISM for
diverse groups such as fire, police, search and
rescue volunteers, medical personnel, union
groups, and military personnel. He is a
Certified Trauma Specialist, a member of the
Canadian Traumatic Stress Network, and a
member of the Association of Traumatic
Stress Specialists.
G

Patricia Galaczy, MIR (Master of Industrial
Relations), Queen’s University, is a consultant
with an extensive background in strategic
human resource development and
management. Working with industry leaders
in both the private and public sector, she
provides direction and coaching to staff
focusing on training, employee retention,
leadership, and policy and career
development.
Ellen Gerber is a senior lawyer practising
as Crown counsel with the Criminal Justice
Branch of the Ministry of Attorney General.
She also works in the area of legal education
and has developed and taught courses at the
University of British Columbia, Simon Fraser
University, the Justice Institute of BC, and a
number of provincial government branches.
Rob Goodall is a management consultant
with over 20 years of experience developing
and delivering educational programs. Special
interests include quality improvement, team
building, critical thinking skills, governance
training, and supervisory development. He
has an MA in Political Science from UBC and
a Professional Teaching Certificate from
Simon Fraser University.
Registration: (604) 528-5590

Mario Govorchin is a consultant and
trainer with extensive experience working
with youth in a variety of settings. Mario is a
trainer in the Management Development for
Residential Settings Certificate Program and
a senior trainer in the Justice Institute’s
Centre for Conflict Resolution.
Monique Gray-Smith is a mixed-heritage
woman – Cree, Lakota Sioux, and Scottish.
She is a psychiatric nurse and consultant in
her own business, Little Drum Consulting,
and has been facilitating workshops for over
10 years. Monique has experience working
with youth and women in the areas of family
violence, suicide prevention, addictions, and
personal wellness.
Glen Grigg, MA, RCC, is a family therapist
with over 20 years of clinical experience
working with children and families in
distress. Glen has taught in the Justice
Institute’s Couple and Family Therapy
Certificate Program since its inception in
1996, and has been an adjunct faculty
member in City University’s Master’s in
Counselling Psychology program since 1998.
Glen is clinical supervisor of the Broadway
Youth Resources Community Counselling
Clinic and executive vice president of the BC
Association of Clinical Counsellors.
H

Mark Haden has been working in the
addictions field for 17 years. He has worked
in detox, methadone, and outpatient settings
providing counselling, educational,
supervision, and management services. Mark
is a graduate of the Master of Social Work
program at UBC.
Maureen Hannah, MBA (Managerial and
Organization Leadership), BSc (Management),
CPCC, is a leadership coach, organization
development/training consultant, and
facilitator who, for the past 23 years, has
trained and coached over 10,000 people in
leadership development, coaching, advanced
communication, and conflict resolution skills.
Bruce Hardy, BA, MEd, PhD (cand.), is the
executive director of Options. He instructs in
the School of Child and Youth Care at
University of Victoria and Douglas College.
Bruce is a tribunal member for the BC
Children’s Commission and sits on the board
of the Legal Services Society.
Jeanne Richard Harris, RSW, has more
than 30 years of experience working with
special populations in education, geriatrics,
psychiatry, community mental health,
addictions, and dual diagnosis. She currently
teaches in the field of substance use/misuse
at Douglas College and the University College
of the Fraser Valley.

D - J

David Hatfield is the Program Director for
The SafeTeen Boy's Program. David is a
skilled communicator who brings an intricate
awareness of youth culture, to his work. He is
committed to creating a respectful space for
young men to explore the challenges of
managing personal power and has been highly
successful at providing young men with
alternatives to traditional masculinity.
Susan Hill is a private consultant and owner
of Executive Solutions. She is the former
executive director of Aim High in Prince
George, an agency that provides service for a
variety of programs that support children,
youth, and adults with developmental
disabilities.
James Hillen, MEd,CCH, has a master’s
degree in counselling psychology and is
certified in Classical Homeopathy. He has
been integrating these disciplines in his
private practice for over 10 years. He teaches
how homeopathic principles of healing can be
applied to other healing disciplines.
Merlyn Horton, project coordinator for the
Safe OnLine Outreach Project (SOLO) is a
youth advocate who has been working with
high-risk youth for over 15 years. She has
been developing the Safe Online Outreach
Project since 1999. Merlyn is a former
Abbotsford Reconnect street outreach worker
and is also the chair of the Fraser Valley
Community Action Team. She has an
undergraduate degree in communications, in
which she researched online commercial
sexual exploitation (OCSE) and grounded her
expertise in the United Nations' Convention
on the Rights of the Child (1989). An
experienced speaker, Merlyn’s style is
energetic, dynamic, and to the point.
J

Marlene Jennings, RN, CHTP, has
experience in critical care, the bone marrow
transplant unit, and palliative nursing. She is
program co-ordinator and instructor with
Langara College’s Hospice/Palliative Care
Certificate Program and has a private energy
practice. She is also an assistant with
Langara’s Energy Certificate Program.
Margaret Jones-Callahan, MA, is a
counsellor in private practice with over 20
years of clinical experience with children,
adults, and families. She has particular
expertise in the treatment of sexual abuse,
grief and trauma, human sexuality, creativity,
the expressive arts, and Buddhist psychology.
Martha Joy, BSW, MCE (Leadership and
Workplace Learning), has extensive
experience working in the field of youth
services and program management. During
the last 25 years, she has worked as a frontline worker, residential program director,
educator, and policy analyst for government.

35

Web Site: www.jibc.bc.ca/ccs

General inquiries: (604) 528-5608

INSTRUCTORS BIOS

K - P

L

Ross Laird, PhD, teaches creative process,
psychology, and counselling at various
educational institutions in the Pacific
Northwest. His approach is experiential and
collaborative, with particular emphasis on the
creative as an instrument of change. He is a
craftsman in stone and wood, an awardwinning poet, and best-selling author of Grain
of Truth: The Ancient Lessons of Craft.
Joyanne Landers draws on 20 years of
experience throughout Canada as a workshop
leader, consultant, speaker, and executive
coach. Joyanne has a BA (Hons.) in English
(SFU), a Teacher’s Certificate (UBC), and a
MEd (Western Washington University).
Gloria Lifton’s career spans the fields of
health, social services, and education,
including managing a health organization
undergoing fundamental change. Gloria has a
BA in Humanistic Psychology and a Diploma
in Medical Radiation Technology.
Ramona Loewen, BA, MA, is director of
Camp Potlatch, Boys and Girls Club of
Greater Vancouver. Ramona has extensive
experience as a project director and manager
with Outward Bound. She has successfully led
adventure-based learning experiences in
North America and Costa Rica.
Faye Luxemburg-Hyam has been working
as a child and family counsellor, private and
agency therapist, and educator in the area of
child abuse for 24 years. She has extensive
experience in working with survivors of
childhood sexual abuse.
M

Marion Malcolmson, MSW, RSW, works in
cross-cultural settings as Coordinator of
Counselling Services at Invergarry Adult
Learning Centre. She has been employed in
both direct service and administration, and
currently maintains a private practice.
Rhonda Margolis, EdD, is an educational
consultant with extensive experience
developing and facilitating educational
programs in the private, public and not-forprofit sectors. Her areas of focus include
leadership, workplace diversity, cross-cultural
communication, team building and training
for trainers. She holds a masters degree in
Counselling Psychology and a doctorate in
educational Leadership and Policy.

Gillian Maxwell is trained in mediation and
negotiation. She has been an entrepreneur in
Vancouver for 18 years, with a range of
experience that includes facilitation,
mediation, coaching, public speaking,
marketing, promotion, and organizing public
events. She makes use of these experiences
and training to help individuals and groups
unblock problem areas and discover workable
solutions. She lives in Strathcona and is an
active member of the downtown eastside
community, with experience on resident and
health committees. Gillian is currently a
member of the Vancouver Police Board.
Janeen McClellan, BA, is a consultant
with MC Access Ltd., where she works with
organizations to develop quality assurance
systems and strategic direction. Janeen is past
director of the Provincial Monitoring Group.
She has extensive experience in the human
services sector and has presented at local and
international conferences regarding quality
assurance systems.
Marcia McKenzie, B.Sc., M.Ed., PhD
ABD, is an instructor and course director at
Outward Bound Canada and has also worked
with various other organizations such as
Wanapitei Canoe and Community Adventure
Training Initiatives in Ontario. Marcia is
currently engaged in research for her
doctorate in Curriculum Theory and
Implementation at Simon Fraser University,
with a focus on post-critical approaches to
social and ecological education.
Collin Mercer is former program director
with the Affiliation of Multicultural Societies
and Services, and is a long-time member of
the Multilateral Task Force for Training,
Career Pathing and Labour Mobility. He has
conducted workshops across British Columbia
on occupational competencies for immigrant
service workers.

N

Mahmud Nestman, MEd, RCC, CCH, has
been integrating spirituality and counselling
for the 30 years that he has been working in
the counselling field. Currently he has a
private counselling practice in Vancouver,
directs the CURA Institute for Integrated
Learning, and leads intensive personal growth
workshops.
Bobbi Noble has worked in the field of
organizational development and adult
education for 25 years, including 10 years as
a consultant specializing in strategic
planning, policy development, small group
facilitation, staff training, and mediation. She
works in both BC and the Yukon with nonprofit societies, First Nations, labour
organizations, government, and hospitals.
O

Georganne Oldham, MSc (Organizational
Development), specializes in training and
consulting in the areas of change
management, leadership, career development,
and team building. She is a skilled group
facilitator, consultant, trainer, and counsellor.
Georganne currently works with Ryane
Consulting.
P

Colin A. Pawson has worked with the Delta
School District for 25 years. He is currently
the president of his local union, which
represents all support staff. Colin has
extensive union involvement and has held
positions of trustee, chief shop steward, vice
president, and president. He has extensive
experience with contract negotiations.

Jan Mitchell, MEd, has extensive clinical,
educational, and administrative experience in
the health care industry. She has specialized
in employee and workplace health in the
health care industry.

Laurie Pearce, PhD, has specialized in
disaster management and traumatic stress for
over 15 years. She is a member of the
Association of Traumatic Stress Specialists
and the World Association of Disaster
Emergency Management, and sits on the
board of directors of Emergency Social
Services of British Columbia.

Lynda Monk, MSW, RSW, is a consultant
and independent social work practitioner
focusing on employee wellness and
organizational health within the human
services sector. Lynda has offered workshops
in many areas, including creativity and
healing, family violence, crisis intervention,
community development, burnout, and
secondary trauma.

Marg Penney, MA (Ed. Psych.), has over
20 years of experience working with adult
learners in both BC and the Alberta. She has
her own educational consulting firm,
specializing in the areas of educational
evaluation and research, training needs
analysis, and instructional systems
development, as well as equity/diversity,
gender issues, and inclusive curriculum.

Chris Moore has over 15 years of training
experience in the field of Adventure
Learning. Chris is Accreditation Coordinator
and past chair of the International Association
for Experiential Education Council,
Northwest Region.

Nancy Poole, MA, is a provincial research
consultant on women’s substance use issues at
the Aurora Treatment Centre in Vancouver.
Nancy has developed gender-specific
programming and evaluation of women’s
treatment and prevention programming, and
has helped develop the BC FAS Community
Action Guide and the Alcohol and Drug
Problems of BC Women report.

36

Registration: (604) 528-5590

Web Site: www.jibc.bc.ca/ccs

General inquiries: (604) 528-5608

INSTRUCTORS BIOS
R

Leila Rahemtulla, BComm, has been a
consultant and instructor for over 10 years.
She has experience with both public and
private sector organizations, and has designed
and delivered courses in classroom,
correspondence, and technology-based
formats. She has presented at numerous
conferences in both Canada and the United
States in the area of e-learning and
instructional design. She also teaches courses
in Organizational Behaviour, Management
Skills, and Training Techniques for BCIT’s
School of Business.
Bruce Ramsay, CTR, is a retired deputy
fire chief and a Certified Traumatologist.
Bruce sits on the executive of the Association
of Traumatic Stress Specialists and is an
experienced trauma trainer and debriefer. He
has provided CIS services to emergency
response groups, victim’s assistance groups,
private industry clients, and First Nations
communities.
Anita Roberts is the program founder and
guiding force behind SafeTeen. She has been
working in the field of violence prevention for
25 years and is an internationally sought
public speaker. She is also an award-winning
author Anita's latest book is SafeTeen:
Powerful Alternatives to Violence (Raincoast).
Anita brings passion, personal narrative and
an engaging sense of humour to her work.
Elizabeth Robinson, MSW, RSW, is a
social worker in private practice. She has
extensive experience as a manager and
trainer in child welfare and medical settings.
She is also a sessional lecturer at the School
of Social Work at UBC.
S

Yvonne Savard, RPN, RN, BScN, has
extensive mental health background ranging
from individual/group therapy to acute
psychiatry. Yvonne works as a psychiatric
nurse clinician and teaches the mental health
component to third-year BScN students at two
local universities. Yvonne is actively involved
in numerous community/hospital committees
related to mental health quality of care.
Stephanie Saville, MA, is a family
therapist and has worked with youth for the
past decade. Her work is rooted in Narrative
Therapy ideas and practices. Stephanie is
currently a member of the counselling team
for Adult Community Education in New
Westminster, and works with the Urban First
Nations Learning Centre.
Sally Scott, MA, RCC, is a private
practitioner with over 15 years of experience
working with persons with disabilities. Sally’s
extensive experience stems from her personal
experience with disability following a spinal
cord injury. She is the president of the board
for North Shore Disability Resource Centre.

Joe Solanto, PhD, is a therapist,
consultant, and workshop facilitator with over
30 years of experience training educators and
mental health professionals in therapeutic
responses to critical incidents and traumatic
experiences. He has provided consultation,
training, and supervision in a number of First
Nations communities related to the multigenerational effects of trauma, integrating
western and Native approaches to healing. Joe
also teaches courses in workplace wellness,
restorative justice, and adventure-based
counselling.
Lisa Solanto is a holistic counsellor and
certified hypnotherapist, and a holistic
bodyworker trained in Reiki, Therapeutic
Touch, and Massage. She is also a yoga and
meditation instructor. Lisa is an associate
practitioner at the Centre for Integrated
Healing in Vancouver.
Thomas J. Sork, PhD, is Professor of Adult
Education at UBC. He has presented needs
assessment workshops to dozens of
practitioner groups from Vancouver to St.
John’s, and Winnipeg to Fort Smith. His
research and publications focus on
educational planning and professional ethics.
Elaine Stoll, BA, RCC, is a counsellor and
trainer in private practice and has been
working with violence and abuse issues for 20
years. Besides facilitating weekly groups for
survivors, she works with teen moms and
leads parenting groups for adult survivors.
Elaine is an accredited instructor with the
William Glasser Institute in Los Angeles.
T

Ted Thomas, RAc, RST, ABT, is director of
Sourcepoint Shiatsu Centre, and utilizes
acupuncture, shiatsu, corrective exercise, and
herbalism in his private practice. He is the
creator and director of the Shiatsu
Practitioner Program, a one-year professional
training program offered in partnership with
Langara College. Through his workshops and
training, he has been helping people to
appreciate the gift of touch and the wisdom of
eastern healing arts since 1985.
Kathryn Thomson, BEd, MA, works with
organizations undergoing change,
restructuring, or transitions. Kathryn teaches
leadership and communication skills,
diversity, business writing, and team building.
She currently works with Ryane Consulting.

R - Z

Munir Velji, BA (Criminology), MSW,
specializes in working with children and
adolescents. He has 10 years of experience in
the counselling and mental health field. He is
currently employed with the Adolescent
Crisis Response Program and also provides
consultation and relief to the Youth Crisis
Response Program.
Debbie Verkerk, BA, MA (cand.), is a
consultant and trainer with extensive
experience with adolescents in residential
and school settings. She is the chairperson of
the Advisors Committee, School of Child and
Youth Care, Douglas College, and former
program coordinator, Avalon School.
W

Heather Whiteford, MSW, is a therapist
with Family Services of Greater Vancouver
and an instructor at Pacific Coast Family
Therapy Training Association. She is
interested in the ways in which work with
families can support people in sustaining
themselves through trauma and loss.
Doug Woollard, BSW, RSW, is the
executive director of Delta Community Living
Society. He is also the chair of the Council for
Career and Workforce Development. Doug
has worked in unionized environments since
1979 and has extensive experience and skills
in contract negotiation, human resources, and
project, budget, and fiscal management.
Z

Maggie Ziegler, MA, has worked as a
psychotherapist for 20 years, with a specialty
in trauma and violence. She has extensive
experience in trauma-related curriculum
development, teaching, and supervision.
Juhree Zimmerman, BScN, MEd, CPPC,
PCC, is a personal and professional coach
who works with individuals and groups to
create the results they want. Her background
includes senior positions in planning and
policy development at the provincial level in
BC and Alberta. She is a leader for the
Coaches Training Institute and specializes in
coaching health care professionals in
leadership skills.

V

Colleen Vaughan, MEd, has been an
instructor at the Justice Institute of BC for
more than seven years. She has developed
and delivered workshops for both the
Emergency Management Division and the
Corrections and Community Justice Division.

37

Registration: (604) 528-5590

Web Site: www.jibc.bc.ca/ccs

General inquiries: (604) 528-5608

I N F O R M AT I O N F O R S T U D E N T S

COURSE TIMES
All courses run from 9:00 am to 4:30 pm unless otherwise noted.
OUR CAMPUS
All SSCSD courses are held at the Justice Institute, 715 McBride
Boulevard, in New Westminster, BC, unless otherwise noted. The
Justice Institute building is fully wheelchair-accessible, and
houses a library, gym, cafeteria, and theatre in addition to
classrooms and offices. There is plenty of free parking in our
parking lot. Staff input into the building’s design has ensured
that there are windows that open in most exterior rooms and
ample natural light everywhere. A garden and a large atrium
provide ideal meeting places for students.
Directions: please see the map on the back cover or call
(604) 528-5608. A map and directions can also be found on our
Web site, at www.jibc.bc.ca/about/f-gethere.html
STUDENT SERVICES

Information Desk
The Information Desk is staffed weekdays from 7:00 am to 5:00
pm to provide general information and assistance. Staff also
handle requests for First Aid Attendants, maintain a register of
lost and found items, and approve all notices for the bulletin
boards and flyers for the information racks.
Library
The library is open to all students, although only students
registered in JI pre-employment courses and certificate programs
have borrowing privileges. The library has photocopying and fax
services and some stationery items for sale. Hours are Monday to
Friday from 8:00 am to 5:00 pm, and Saturday (September to
June) from 9:00 am to 4:00 pm. Phone: (604) 528-5599;
Fax: (604) 528-5593; or e-mail library@jibc.bc.ca.
Aboriginal Student Services
The Justice Institute and SSCSD welcome and encourage
Aboriginal students to attend our programs. Roberta Stewart is
available to support Aboriginal students attending courses at the
JI. This includes academic counselling, emotional support, or
just someone to talk to. Please feel free to contact her by phone at
(604) 528-5621, fax at (604) 528-5640, or e-mail at
firstnations@jibc.bc.ca.
Services for Students with Disabilities and Special
Learning Needs
The Justice Institute and SSCSD strive to be as accessible as
possible to students with disabilities. To help you while you are
learning at the JI, we are able to provide
• Sign language interpreters
• Specialized equipment for people who are visually impaired
• Large-print or Braille documents
• Classroom and exam tutors for people with learning disabilities

38

The JI building is completely wheelchair-accessible. Disabilitydesignated parking is located near both main entrances of our
building, with conveniently located curb approaches. All floors
have separate accessible washrooms, and pay phones are
designed for wheelchair access. There are two elevators and
Registration: (604) 528-5590

refuge areas at each staircase in the event of fire or other disaster.
Wherever possible, SSCSD courses held off-site are offered at
wheelchair-accessible locations.
For more information, please contact the Registration Services
Advisor at (604) 528-5588; TTY/TDD: (604) 528-5655.

Mailing List
Please see the inside front cover of our calendar for information
on how to sign up for our e-mail list and enter to win a free
course.
REGISTRATION INFORMATION

Note these deadlines
For Certificates
We recommend that you apply for certificates at least one month
before the certificate begins, because:
• It can take up to five working days to process an application.
• Once an applicant is accepted, we recommend registering at
least 10 days before the certificate begins.
For Courses*
Registration is on a first-come, first-served basis. Early
registration is recommended. Registrations are generally
accepted up to one business day before the course begins.
FOLLOW THESE STEPS TO REGISTER

For Certificates*
1. Complete the Certificate Program Application Form on page
43. Make sure you have included all required materials and
the $25 application fee. Mail or fax the application to:
JIBC Registration Office
715 McBride Boulevard
New Westminster, BC V3L 5T4
Fax: (604) 528-5653
2. Once the SSCSD receives your application, we will let you
know within about five working days whether or not you have
been accepted into a certificate program.
3. If you are accepted, pay for your certificate, following the
steps below. Confirmation of registration will be sent by mail.
* The Foundations of Effective Management Certificate and the
Bylaw Enforcement and Investigative Skills Certificate do not
require an application. Simply call the Registration Office at
(604) 528-5590 to sign up.
For Courses*
1. Make sure that you have completed all prerequisites.
2. Fill out the Course Registration Form on page 45.
3. Submit your registration form and payment at the same time.
Follow the steps for payment below. Confirmation of
registration will be sent by mail.
* To take courses in Critical Incident Stress Management, you
must apply. Follow the steps for certificates above. If you are
registering for Child-Centred Play Therapy (#CY104A),
please attach a resume.

Web Site: www.jibc.bc.ca/ccs

General inquiries: (604) 528-5608

I N F O R M AT I O N F O R S T U D E N T S

Protection of Privacy Act, and is needed to process each student’s
registration form.

FOLLOW THESE STEPS TO PAY

By mail
Send a cheque made out to the Justice Institute or a
VISA/MasterCard number with expiry date and signature to:
JIBC Registration Office
715 McBride Boulevard
New Westminster, BC V3L 5T4
By phone
Call the Registration Office at (604) 528-5590 between 8:30 am
and 4:00 pm, Monday to Friday. Please have the course name
and number, and your VISA or MasterCard number ready when
you call.

In person
By cheque, VISA, or MasterCard at the JIBC Registration Office,
715 McBride Boulevard, New Westminster, BC, between 8:00 am
and 4:30 pm, Monday to Friday.

Financial Assistance
Most SSCSD courses do not qualify for student loans. For
information on financial assistance, please contact the
Registration Services Advisor at (604) 528-5588.
Tax Receipts
Receipts will be provided to all students for tax purposes, and
will be issued in February 2003 for all Fall 2002 courses. Tuition
fees over $100 (cumulative from the same institution) are taxdeductible.
Transcripts
Transcripts are available from the Registration Office. Upon
completion of a certificate program, students will receive one
copy of their official transcript at no charge. In all other cases, a
fee applies.
FOR MORE REGISTRATION INFORMATION

READ THE FINE PRINT

Registration Office
Hours: 8:00 am to 4:30 pm, Monday to Friday.

Withdrawals
Deadlines and fees for withdrawing from a certificate or course
vary from program to program. Please contact the Registration
Office for specific information.

Phone: (604) 528-5590
fax: (604) 528-5653
TDD/TTY: (604) 528-5655.

Transfers
If you wish to transfer from one course to another, the
Registration Office must be notified at least one week prior to the
course start date. Transfers are subject to an administrative
charge.
Substitutions
If your agency plans to send someone else to a course instead of
the person who was originally registered, please inform the
Registration Office ahead of time.
Cancellations
The Justice Institute reserves the right to substitute faculty or
cancel courses. Every effort will be made to provide adequate
notice of substitutions or cancellations. In the event of a
cancellation, full tuition will be refunded. The JI is not
responsible for participants’ expenses (for example, airline or
hotel reservations) if a course must be cancelled. We truly regret
any inconvenience this may cause.
NSF Cheques
A fee of $15 applies to all cheques returned due to “not sufficient
funds.”
Transferring Credits
For information on transferring credit from JI courses to other
educational institutions, please contact the institution that you
are considering transferring credits to.
Personal education number (PEN)
A Personal Education Number will be issued to all students. In
order to issue the number, the JI must collect information on
gender, birth date, and level of education. This information is
collected under the authority of the Freedom of Information and
Registration: (604) 528-5590

E-mail: register@jibc.bc.ca. Inquiries only;
we do not accept e-mail registrations.

Registration Services Advisor
For general advice about JI programs and courses, and justice
and public safety career paths, or for assistance for students with
disabilities.
Phone: (604) 528-5588
Fax: (604) 528-5653
TDD/TTY: (604)528-5655.
PRIOR LEARNING ASSESSMENT AND RECOGNITION (PLAR)

PLAR can enable you to receive credit towards an SSCSD
certificate based on learning you have already completed, either
through formal courses or through work experience. You may
need to provide specific evidence to the assessor, such as
transcripts, written reports, completed projects, or audio- or
videotapes of your work. The fee for PLAR depends on the work
involved in the assessment. The maximum charge is $250, and
fees usually range from $25 to $150. The PLAR process can take
anywhere from a few days to a few weeks. Call (604)528-5632 or
e-mail sscsd_pr@jibc.bc.ca for more information.
THE JI IS ISO-REGISTERED

The Justice Institute is the only postsecondary institution in BC –
and one of only a few in North America – to be registered under
ISO 9001:1994 (BSI FM #63029). This internationally
recognized designation ensures that our programs meet the
requirements of our students and clients and are continuously
reviewed, improved, and updated to maintain the highest
possible standards.

Web Site: www.jibc.bc.ca/ccs

General inquiries: (604) 528-5608

39

P U B L I C AT I O N S A N D V I D E O S
RISK MANAGEMENT: WE’RE ALL IN THIS TOGETHER

Video with Facilitator and Participant Guide
This 20-minute video with accompanying facilitator and participant guides has been designed to raise
awareness of risk management principles for caregiving professionals. The video features Red Green from
CBC’s “The New Red Green Show.” Red guides participants through a series of humorous scenarios which
are followed by interviews with “real caregivers” who offer their tips for managing risk. The facilitator guide
to a four-hour workshop, or four one-hour workshops, includes lesson plans, content notes, overheads,
suggested activities, and a participant guide. The video and materials guide participants through the process
of assessing potential risk to their clients in care and developing preventive strategies as well as suggested
improvements to their care systems, the physical environment, and staff education, which could lead to
a significant decrease in serious incidents. Available on open caption.
Price in BC: $135; video only, $95
Price out-of-province: $155; video only, $115

FACING DIVERSITY: RESPONDING TO VIOLENCE AGAINST WOMEN FROM DIVERSE CULTURES

Video and Instructor’s Guide
This 42-minute video is intended primarily for use by those who work with women from diverse cultures who are
trying to end violence/abuse in their lives. Through the voices of three women from different cultural
communities, the video illustrates some of the barriers to seeking help faced by these women and highlights a
selection of best practices to assist them. The 53-page Instructor’s Guide to a six-hour workshop, two three-hour
workshops or video debriefing, includes sample lesson plans, content notes, overheads, suggested activities, and
handouts for participants.
Funding for the development of the video and support materials was provided by the Ministry of Attorney
General, Victim Services Division, and the Ministry of Multiculturalism and Immigration.
Price in BC: $75; video and discussion guide only, $50
Price out-of-province: $100; video and discussion guide only, $75

CHARTING NEW WATERS: VIOLENCE AGAINST WOMEN WITH DISABILITIES

Video and Facilitator’s Guide
This 35-minute video with accompanying facilitator’s guide has been designed to raise awareness of the barriers
and issues faced by women with disabilities when they try to end the violence in their lives. The video combines
interviews with disability advocates and criminal justice personnel with three dramatic vignettes portraying
women with disabilities who have experienced or are currently experiencing violence in their lives.
Price in B.C.: $65
Price out-of-province: $90

CRITICAL INCIDENT STRESS DEBRIEFING

Video and Facilitator’s Guide
This award-winning video shows a fictitious critical incident and illustrates the stages of critical incident stress support
that precede and follow it. The revised facilitator’s guide provides information and instructional strategies to deliver an
introductory workshop.
Price in B.C.: $75
Price out-of-province: $100

Warning: This video contains language that may be offensive to some viewers.
40

Registration: (604) 528-5590

Web Site: www.jibc.bc.ca/ccs

General inquiries: (604) 528-5608

P U B L I C AT I O N S A N D V I D E O S
TELLING THE UNTOLD STORIES

Video and Facilitator’s Guide
This 36-minute video builds on the Critical Incident Stress Debriefing video by illustrating the impact
of a traumatic event on the workplace and demonstrating the stages of a group debriefing and the effective
use of external resources. A non-emergency services work site is used to show the applicability of these
debriefings in a general workplace setting.
Price in B.C.: $75
Price out-of-province: $100

BALANCING CONFLICTING INTERESTS: A COUNSELLOR’S GUIDE TO THE LEGAL PROCESS

Manual
This manual explores the clinical and ethical dilemmas counsellors face in their increasing involvement
with the legal system, and suggests ideas for resolving them. Topics include: current legal-clinical trends
that require counsel-lors to “think legal”; issues a “thinking legal” counsellor must consider, such as
informed consent, confidentiality, questions of privilege, obligations to report, clinical assessments,
and guidelines for record-keeping; concerns counsellors have about going to court; and much more.
Price in B.C.: $40
Price out-of-province: $65

COMMERCIAL SEXUAL EXPLOITATION: INNOVATIVE IDEAS FOR WORKING WITH CHILDREN
AND YOUTH

Manual
This manual presents a provincial framework for working with commercially sexually exploited children and
youth, and innovative ideas for programs to deal with this social problem. The framework has been designed to
assist in the formulation of policy, strategies, and services to assist these young people. Topics include: legal
meaning of “commercial sexual exploitation”; the rights of children and youth; understanding commercial
sexual exploitation; a conceptual framework within a population health approach to health promotion; meeting
the needs of youth through a continuum of services; guiding principles for program design and delivery and a
selection of provincial programs that meet the guiding principles and are considered to be examples of
innovative and promising practices.
Price in B.C.: $40
Price out-of-province: $65
To learn more about any of these resources, please contact the Social Services & Community Safety Division at (604) 528-5632.
To order, please complete the order form at the back of this calendar and mail it, together with credit card information or a cheque or purchase
order for the correct amount, to the address on the order form. You may also e-mail your questions or orders to sscsd_pr@jibc.bc.ca

41

Registration: (604) 528-5590

Web Site: www.jibc.bc.ca/ccs

General inquiries: (604) 528-5608

ALPHABETICAL COURSE INDEX
A Continuum of Care: Prevention to Harm Reduction (#AD401) ............................10
Advanced Bylaw Enforcement and Investigative Skills Certificate,
Level II (#EP210) ..........................................................................................................33
Advanced Motivational Interviewing (#AD204) ........................................................11
Adventure-Based Learning Certificate (#CY220) ......................................................21
Adventure-Based Learning - Courses 1-9...................................................................21
Art Therapy in Early Stages of Addiction Recovery (#AD210) ..........................8 & 11
Assessment Practices (#AD403) ..................................................................................10
Becoming a More Effective Counsellor (#EP508) ........................................................8
Beyond the Outcome Statement: Advanced Quality Assurance Techniques
(#MGMT381) ...............................................................................................................27
Building on Client Strengths (#EP196) .........................................................................9
Bylaw Enforcement and Investigative Skills Certificate, Level I (#EP209) ...............33
Case Planning (#AD404) ..............................................................................................10
Child-Centred Play Therapy (#CY104A) ....................................................................14
Children Exposed to Family Violence (#CY232) ..........................................................7
Clear and Simple: A Course on Writing Memos, Letters,
and Reports (#MGMT212) .........................................................................................27
Coaching for Improved Performance (#MGMT332) .................................................26
Community Voices/Contemporary Issues (#AD407) .................................................11
Conducting a Training Needs Assessment (#TD340) ...............................................30
Contemporary Issues in Working with Aboriginal Youth (#CY254) ...........................7
Counselling Skills: The Art of Asking Effective Questions (#EP587) .........................8
Couple and Family Assessment (#CFT252) .................................................................7
Couple and Family Therapy Certificate Program .......................................................9
Creating a Healthy Workplace: The Manager’s Role (#MGMT388) ........................27
Creative Approaches to Working with Groups (#EP589) ............................................8
Critical Incident Stress Debriefing (#TS602) ..............................................................31
Child Sexual Abuse Intervention Day 1: Overview ...................................................18
Child Sexual Abuse Intervention Day 2: Developmental Issues ..............................18
Child Sexual Abuse Intervention Day 3: Family Dynamics .......................................18
Child Sexual Abuse Intervention Day 4: Assessment and Treatment: ....................19
Child Sexual Abuse Intervention Day 5: The Therapeutic Relationship .................19
Child Sexual Abuse Intervention Day 6: Dissociation and Memory ........................19
Child Sexual Abuse Intervention Day 7: Legal Issues ..............................................19
Child Sexual Abuse Intervention Days 8 and 9: Treatment Approaches ...............19
Child Sexual Abuse Intervention Day 10: Case Presentations/Self-Care ...............19
Demobilization and Defusing (#TS601) ......................................................................31
Developing Effective Interventions with Moderate
to High At-Risk Youth (#CY225) ...................................................................................9
Developing Effective Interventions: Interventions for
Moderate to High At-Risk Youth (#CY189) ................................................................9
Development and Delivery of Online Learning (#TD110) ........................................30
Diversity and Trauma (#TS609) ....................................................................................32
Diversity in the Classroom (#TD141) ...........................................................................30
Doing Therapy Briefly: An Overview (#CFT710) ..........................................................7
Drug Policy Reform (#AD408) ....................................................................................11
Effective Team Participation (#TS605) ........................................................................32
Ethical Issues for Integrative Healing Practitioners (#IHC007) ................................13
Evaluating Training Programs (#TD360) ....................................................................30
Everything You Ever Wanted to Know about the DSM-IV
Revised TR Level I (#EP204) .........................................................................................7
Everything You Ever Wanted to Know about the DSM-IV
Revised TR: Level II (#EP204A) ....................................................................................7
Expressive Play Therapy Methods (#CY104) ..............................................................14
Expressive Play Therapy Methods with Abused and
Neglected Children (#CY104B) ................................................................................14
Expressive Therapies with Children Who Have Suffered a Loss (#CY104D) ..........14
Facilitating Healthy Organizational Change (#MGMT391) ......................................28
FAS/NAS Prevention and Intervention (#AD406) ......................................................11
Fostering and Encouraging Client Responsibility (#EP524) .......................................9
Foundations of Effective Management 1 (#FMGMT100) ........................................23
Foundations of Effective Management 2 (#FMGMT200) ........................................23
Foundations of Effective Management 3 (#FMGMT300) ........................................24
Foundations of Effective Management 4 (#FMGMT400) ........................................24
Foundations of Effective Management 1 and 2 (#FMGMT250) .............................24
Foundations of Effective Management 3 and 4 (#FMGMT350) .............................24
Foundations of Effective Management Certificate Report
Project (#FMGMT500) ...............................................................................................24
Fundamentals of Instructional Planning (#TD300) ....................................................29
Healing and the Human Energy Field (#IHC003) .....................................................13
Healthy Working Relationships: The Manager’s Role (#MGMT389) .......................26
Homeopathy and Principles of Healing (#IHC005) ..................................................13
Ideas for Active Learning (#TD100) ............................................................................30
Instructional Skills, Level 1 (#TD200) ...........................................................................29
Instructional Skills, Level 2 (#TD220) ..........................................................................29
Integrating Energetic Bodywork into the Counselling Process (#IHC004) ............13

Integrating Occupational Competencies in the Workplace:
The Manager’s Role (#MGMT117) ...........................................................................27
Integrating Relaxation Techniques and Guided Imagery
into a Healing Practice (#IHC001) ............................................................................12
Integration of Spirituality and Counselling (#IHC008) .............................................13
Integrative Healing Clinical Practice Consultation (#IHC009) .................................13
Interconnected Risk (#AD405) .....................................................................................11
Introduction to Critical Incident Stress Management (#TS600) ...............................31
Introduction to Professional Coaching for Counsellors and Therapists (#EP599) ..8
Introduction to Trauma and Post-Traumatic Stress Reactions (#EP251) .................16
Leadership and Learning Organizations: A Call to Action (#MGMT384) ...............26
Making Connections: An Introduction to Effective Conflict
Resolution Skills for Working with Youth (#CY185) ...................................................9
Making Connections: Managing Emotional and Aggressive Situations
with Youth (#CY186) ....................................................................................................9
Making Connections: Third-Party Facilitation when Working
with Youth (#CY187) .....................................................................................................9
Management Development for Residential Settings, Level 1 (#MGMT214) .........25
Management Development for Residential Settings, Level 2 (#MGMT218) ..........25
Management Development for Residential Settings, Level 3 (#MGMT230) ..........25
Management Development for Residential Settings, Level 4 (#MGMT240) ..........25
Management Development for Residential Settings, Level 5 (#MGMT250) ..........26
Management Development for Residential Settings, Level 6 (#MGMT260) ..........26
Management Development for Residential Settings, Level 7 (#MGMT270) ..........26
Management Development for Residential Settings, Level 8 (#MGMT280) ..........26
Managing in a Unionized Environment (#MGMT385) ..............................................27
Managing Responses to Community Disasters (#TS604) .........................................32
Mask and Mirror: The Many Faces of Shame (#EP214) .............................................8
Mental Health Issues and Substance Use (#AD402) .................................................10
One-to-One Training (#TD150) ...................................................................................30
Operationalizing the Strategic Plan (#MGMT337) ....................................................28
Orientation to Victim Services (Module 2) .................................................................33
People Problems: How to Supervise Challenging Employees (#MGMT315) ........26
Post–Critical Incident Stress Reactions (#TS603) .......................................................32
Preparing and Supporting Victims through the Court Process (#VIC712) .............33
Putting a Youth Twist into Substance Misuse Information
and Youth Services (#AD207) ...................................................................................11
Putting a Youth Twist into Substance Misuse Information and
Youth Services (#AD207) .............................................................................................8
Quality Assurance, Best Practice, and You: The Manager’s Role (#MGMT380) .....27
Record Keeping, Report Writing, and Disclosure Statements:
Developing Good Casework Practice (#EP596) ........................................................8
Risky Business: Risk Management Skills for Managers (#MGMT111) .....................28
Role-Play Simulation (#TS610) .....................................................................................32
Safety and Risk: Support Worker Self-Care (#EP263) ..............................................15
Supporting Children Who Have Been Abused and Neglected (#EP262) .............15
Supporting People with Challenging Behaviours:
A Person-Centred Approach (#MGMT285) .............................................................28
The Impact of Child Abuse and Neglect: Child Development
and Resiliency (#EP261) ............................................................................................15
Touch the Spirit: Chinese Medicine and Acupressure (#IHC006) ...........................13
Trainer Development Certificate Final Assignment (#TD500) ................................30
Trauma and the Therapeutic Relationship (#TS221) ................................................16
Trauma Assessment and Treatment Planning (#TS210) ...........................................16
Trauma Counselling Consultation Group (#TS223) ..................................................17
Trauma Intervention (#TS222) ....................................................................................17
Trauma, Children, and Youth (#TS608) .......................................................................32
Understanding and Preventing Child Abuse and Neglect (#EP260) .....................15
Understanding Children and Youth Who Have Experienced Trauma (#CY240) ......7
Understanding Pharmacology from a Counsellor’s Perspective (#EP308) .......8 & 11
Understanding Substance Misuse (#AD400) .............................................................10
Values-Based Policy Development: A Process for Organizational
Effectiveness (#MGMT331) ........................................................................................28
Values-Based Strategic Planning: The Foundation of Organizational
Effectiveness (#MGMT336) ........................................................................................27
Vicarious Traumatization (#TS607) ..............................................................................32
Whose Home Is It, Anyway? The Manager’s Role:
Client-Focused Principles and Practice (#MGMT112) ............................................28
Wisdom in the Wound: An Integrative Approach to Trauma (#IHC002) ...............12
Women, Substance Use, and Experience of Violence/Abuse (#AD211) ..................8
Women, Substance Use, and Experience of Violence/Abuse (#AD211) ...............11
Working with Children, Youth, and Families Certificate (#CY168) ...........................20
Working with Groups in Instructional Settings (#TD320) ..........................................30

42

Registration: (604) 528-5590

Web Site: www.jibc.bc.ca/ccs

General inquiries: (604) 528-5608

C E R T I F I C AT E P R O G R A M A P P L I C AT I O N F O R M
FORMS

Use this application form for certificates and for individual courses in Critical Incident Stress Management
Return to: Justice Institute of BC, 715 McBride Boulevard, New Westminster, BC V3L 5T4
For registration only: phone (604) 528-5590; fax (604) 528-5653
Deadlines for Application and Registration
We recommend that you apply at least one month before the certificate begins, because:
• It can take up to five working days to process an application.
• Once an applicant is accepted, we recommend registering at least 10 days before the certificate begins.
❑ I have taken courses at the JIBC before.
Student number:

Personal Education Number:

If you do not know your student or PEN number, please provide:

Your date of birth: D D M M Y Y
Your gender:

❑ Male

❑ Female

❑ I am of Aboriginal heritage.
❑ I have a disability(ies) or special needs

For our statistics, please provide this information:

To help us better meet your needs, please describe your disability(ies)/special needs:

CHECK THE BOX FOR THE CERTIFICATE YOU’RE APPLYING FOR.
Be sure to include your resume and all other required supporting documents with your application form.
Your resume must include employment and education history for at least the past three years.
Certificate Program

Required Documentation

❑ Substance Use

• Include a letter of reference
• Include your resume

❑ Integrative Healing

• Include your resume

❑ Child Abuse & Neglect Support Worker

• Include your resume

❑ Trauma Counselling and Clinical Intervention

• Include your resume

❑ Supporting Child, Adolescent and Adult Survivors

• Include your resume

❑ Child Sexual Abuse Intervention

• Include your resume

❑ Working with Children, Youth, and Families

• Include the age of the youth you support
and number of working hours per week (20-25)
• Include your resume

❑ Adventure-Based Learning

• Include the age of the youth you support
and number of working hours per week (20-25)
• Include your resume

❑ Management Development for Residential Settings

• Include your resume

❑ Trainer Development

• Include your resume

❑ Critical Incident Stress Management Certificate

• Include your resume

❑ Critical Incident Stress Management Course:

• Include your resume

Course Title and Number____________________________________
Note: The Bylaw Enforcement and Investigative Skills Certificate and the Foundations of Effective Management Certificate
do not require an application form. For these programs, simply call the Registration Office at the number above and register.
Please also complete page 2 of the application form
43

Registration: (604) 528-5590

Web Site: www.jibc.bc.ca/ccs

General inquiries: (604) 528-5608

FORMS

C E R T I F I C AT E P R O G R A M A P P L I C AT I O N F O R M

LAST NAME

FIRST NAME

OCCUPATION OR TITLE

ORGANIZATION

STREET

CITY

POSTAL CODE

E-MAIL ADDRESS

PHONE NUMBERS

WORK

(

)

PROVINCE

EVENING/HOME

FAX

(

(

)

)

❑ I would like to receive regular e-mail updates from the SSCSD. I understand that my address will not be shared or sold.
❑ I would like to receive this calendar and other materials by regular mail. I understand that my address will not be shared or sold.

Level of Education:

❑ Grade 12

❑ Diploma

❑ Degree ( _____________________)

❑ Other _____________________

Please tell us why you are interested in this certificate.

ENCLOSED IS MY NON-REFUNDABLE APPLICATION FEE OF $25. THIS IS REQUIRED FOR ALL APPLICATIONS.
❑

Cheque or money order. Cheque issued by:

❑

Mastercard

Exp.

❑

VISA

Exp.

❑

Name on card:

FOR OFFICE USE ONLY:

Authorization Number:

❑ Approved Date:____________________________________

❑ Acceptance Letter Sent ❑ Added to TP2000

❑ Application for Certificate Sent

❑ Registration Notified

❑ Library Notified

44

Registration: (604) 528-5590

Web Site: www.jibc.bc.ca/ccs

General inquiries: (604) 528-5608

C O U R S E R E G I S T R AT I O N F O R M
FORMS

Do not use this form to register for Critical Incident Stress Management courses.
You must apply for these courses using the Certificate Program Application Form
Return to: Justice Institute of B.C., 715 McBride Boulevard, New Westminster, B.C. V3L 5T4
For registration only: phone (604) 528-5590; fax (604) 528-5653
Registration Deadlines
• Registration is on a first-come, first-served basis. Early registration is recommended.
• Registrations are generally accepted up to one business day before the course begins.
Fee payment must be submitted with this form.
If more than one student from your agency is registering, please submit a separate registration form for each student.

I have taken the prerequisite(s) for the course(s) I am registering for.
❑ YES

❑ NO, but I have permission from the instructor

❑ There are no prerequisites.

If you are registering for Child-Centred Play Therapy (#CY104A), please attach a resume.
❑ I have taken courses at the JIBC before.
Student number:

Personal Education Number:

If you do not know your student or PEN number, please provide:

Your date of birth:

D D M M Y Y

Your gender:

❑ Male

❑ Female

❑ I am of Aboriginal heritage.
❑ I have a disability(ies) or special needs

For our statistics, please provide this information:

To help us better meet your needs, please describe your disability(ies)/special needs:

LAST NAME

FIRST NAME

OCCUPATION OR TITLE

ORGANIZATION

STREET

CITY

POSTAL CODE

E-MAIL ADDRESS

PHONE NUMBERS

WORK

(

)

PROVINCE

EVENING/HOME

FAX

(

(

)

)

❑ I would like to receive regular e-mail updates from the SSCSD. I understand that my address will not be shared or sold.
❑ I would like to receive this calendar and other materials by regular mail. I understand that my address will not be shared or sold.
COURSE NAME

COURSE NO.

START DATE

COURSE FEE

TOTAL FEE:

Courses are GST-exempt.

ENCLOSED IS MY COURSE FEE PAYMENT BY:
❑

Cheque or money order. Cheque issued by:

❑

Mastercard

Exp.

❑

VISA

Exp.

❑

Name on card:

Registration: (604) 528-5590

45

Authorization Number:
Web Site: www.jibc.bc.ca/ccs

General inquiries: (604) 528-5608

FORMS

P U B L I C AT I O N S A N D V I D E O S O R D E R F O R M
Use this form to order publications and videos listed on pages 40 & 41
For more information about any of these packages, please contact the Social Services
& Community Safety Division at (604) 528-5632 or fax your request to (604) 528-5640.
You may also e-mail your questions or orders to sscsd_pr@jibc.bc.ca
No. of copies
DATE:
NAME:
COMPANY/AGENCY:
MAILING ADDRESS:

❑ Risk Management: We’re All in this Together
❑ Video & Facilitator & Participant Guide
❑ Video only
❑ Facing Diversity
❑ Video & Instructor’s Guide
❑ Video & Discussion Guide
❑ Charting New Waters
❑ Critical Incident Stress Debriefing
❑ Telling the Untold Stories
❑ Balancing Conflicting Interests
❑ Commercial Sexual Explotation

__________
__________
__________
__________
__________
__________
__________
__________
__________
__________
__________

PHONE/FAX:

Total: __________
PST: __________
GST: __________
Amount enclosed: ________________________

PST is not required if package
is used for educational purposes

ENCLOSED IS MY PAYMENT BY:
❑

Cheque or money order. Cheque issued by:

❑

Mastercard

Exp.

❑

VISA

Exp.

❑

Name on card:

(make payable to the JIBC)

Authorization Number:

46

Registration: (604) 528-5590

Web Site: www.jibc.bc.ca/ccs

General inquiries: (604) 528-5608

H O W

T O

C O N T A C T

U S

GENERAL INFORMATION
Registration Office . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .(604) 528-5590, register@jibc.bc.ca
Registration Services Advisor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .(604) 528-5588
Information on programs, career paths, and services for students with disabilities

Shelley Rivkin, SSCSD Director . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .(604) 528-5628, srivkin@jibc.bc.ca
New customized training and project development initiatives

SSCSD Administrative Supervisor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .(604) 528-5632, sscsd_pr@jibc.bc.ca
Assistant to the Director; information on and ordering of publications and videos

SSCSD Reception . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .(604) 528-5608
Roberta Stewart, First Nations Programs and Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .(604) 528-5621, firstnations@jibc.bc.ca
Specialized training for Aboriginal communities, services for Aboriginal students

Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .(604) 528-5599
SSCSD PROGRAM COORDINATORS AND ASSISTANTS
Note: For questions regarding course content and prerequisites, please contact Program Coordinators.
For all other inquiries, please contact Program Assistants.
Counselling and Capacity Building

Natalie Clark, Program Coordinator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .(604) 528-5627, nclark@jibc.bc.ca
Cheryl Bell-Gadsby, Program Coordinator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .(604) 528-5626, cgadsby@jibc.bc.ca
Heather Matson, Program Assistant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .(604) 528-5573, hmatson@jibc.bc.ca
Management and Leadership Development, Trainer Development

Janet Amos, Program Coordinator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .(604) 528-5623, jamos@jibc.bc.ca
Cathy Bottrill, Program Assistant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .(604) 528-5619, cbottrill@jibc.bc.ca
Sandra Rice, Program Coordinator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .(604) 528-5633, srice@jibc.bc.ca
Nenita Capili, Program Assistant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .(604) 528-5631, ncapili@jibc.bc.ca
Graduated Driver Training Program

Cori Wong-Hemmings, Program Coordinator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .(604) 528-5583, cwong-hemmings@jibc.bc.ca
Charlene Pennington, Program Assistant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .(604) 528-5834, cpennington@jibc.bc.ca

Out of consideration for the environment
and to reduce costs, we continually update
our mailing lists. If you receive duplicate
copies of the calendar, please send us the
bottom half of this page (original or photocopy) from each extra calendar. Mark the
labels you want deleted, or indicate any
corrections to your name or address you
want made.
Send labels to:
SSCSD Mailing List
Justice Institute of BC
715 McBride Boulevard
New Westminster, BC V3L 5T4
Phone: (604) 528-5839
or fax to: (604) 528-5640

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