r

The Justice Institute
of British Columbia

Extension Programs Schedule
September--Dec~mb~ri 1989
Accident Inv~~Hgatkm . .. . . . . . . . . .. . . .. . . . .. . . . . . . . . . .. . . .. . ..
2
Children & Youth . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . .. .. . . .. . . . 2
Conflict Resolution ., .. .. .. ... .. .. . . ... . .. .. ... . . ... .. .. .. .. . .. .. 3
FamHy AsiMmlt & Sexual Violence . . . .. . . . . . . . . . . . . . . . . . .. . . . . 6
Crime Prevention . ... .. ... .. .. ... . . .. . .. .. .. . .. . . .. .. .. . .. .. .. 7
Diija§ter Planning. . . . . . . . . . . . . . . . . . . . . .. . . . .. . . . . . .. .. .. . . . .. . . . . . 7
Fire Safe.t)' Distance Edm:ation . .. . . . . .. . . .. . .. . . . . . . . . . . . .. . . . . 7
Group Home$ and Re§idential Care . . . . . . . . . .. . . .. . .. . .. . . .. . . 8
Management ...... ... ... ......... . .... ... ............ ....... ...... 9
Pi-ofe§gional Health Programg ... ... ... .... ..... ... ... .... ....... l 0
Skill Development. . . . . . . . .. . . . . . . . . . . . . . . . . .. . . . . . . . . . .. .. . . .. . . . . 11
Victim Service§ . . . . . . . . . . . . . . . . . . . .. . . . . . .. . . . . . .. . . .. . . . . . . . .. . . . . 11
How to Regbiter for a Cou~e .......... ........ .... ... .......... . 12

)

For more informatioh 1bout ~ny of thes~ program§

dnd to ~nquir~ about registration. tontatt:

Jojtke Institute of B.C.
4180 West 4th Avenue, Vat1(ouver¥ B.C. V6R 4J5
Telephone: 228--9771 Lotal 311

,_A_c_c_id_e_n_t
_ _ _ _.,
Investigation

II

( Children & Youth

)II

NEW CERTIFICATE PROGRAM
WORKING WITH TROUBLED AND
TROUBLING ADOLESCENTS:
A Certificate Program for Practitioners (#CY135}
Dates: January 19-20, February 2-3 and 16-17,
March 2-3, 16-17 and 30-31, 1990 at the

HAZARD OCCURRENCE/ ACCIDENT INVESTIGATION
(#MGMT222}

Resource People: Len Bosch, independent insurance adjuster
with a background in investigative work with private industry and the R.C.M.P.; Al wnd, Program Director, Pacific Traffic Education Centre, Justice Institute; Warne Lynd, Accident
Analyst, Police Academy, Justice Institute.
This course has been designed for supervisors/safety coordinators who investigate industrial or motor vehicle incidents on behalf of their organization and is available to
organizations on a contract basis. Content for the course
includes on-site investigations (identification, collection and
preservation of evidence; note taking techniques; interviewing and obtaining statements from witnesses) and preparation of an investigator's report including cause analysis and
recommendations. Participants will demonstrate, through
use of simulations, proper skills and techniques related to onsite investigations. For more information about a contract for
your organization, contact Al wnd, 228-9771.

Justice Institute of B.C.
Fee:
$600 for twelve sessions
Resource Person: Penny Parry, Ph.d. Dr. Parry has
worked in the child and youth care field for over fifteen
years in both clinical and academic settings, was the
former Director of the School of Child and Youth Care
at the University of Victoria and is currently a consultant
in the areas of staff training and direct care.
This certificate program has been designed for practitioners working with adolescents in either community
or residential settings to improve their knowledge base
and skill level in assessment and intervention. The
assessment/intervention framework presented in the
program draws on three theoretical perspectives: 1) normative development; 2) psycho-educational model of reeducation of troubled youth and 3) a stress-coping
model of developmental outcome.
A certificate of achievement will be issued to participants who successfully complete the program and
required three elective workshops. For further information on program structure, content and eligibility, contact Registration Office at 228-9771, local 3H for a
program brochure.

TRAFFIC ACCIDENT INVESTIGATION: Level One
(#PTEC100}
Dates: September 26-28 at the Justice Institute
October 17-19 at the Justice Institute

Fee:
$350
Resource People: Don Le Comte is an Accident Reconstruction Specialist and Director of the Pacific Institute of Traffic
Safety Inc. He is a retired member of the R.M.C.P. with
expertise in Forensic Accident Analysis who has given
expert testimony in Saskatchewan, Alberta and British
Columbia. He is a graduate of Northwestern University's
Traffic Institute and the University of North Florida's Institute
of Police Technology and Management.
Designed for fleet safety supervisors, peace officers, safety
administrators, insurance adjustors and others with an
interest in or responsibility for investigating motor vehicle
accidents. The 3 day course will include an introduction to
damage evaluation and crash dynamics, interpretation of
accident scene evidence, accident photography, measures
and field sketches and interviewing drivers/witnesses. Candidates who successfully complete projects and a final exam
will be qualified to take a Level Two course dealing with onscene accident investigation. Co-sponsored with the Pacific
Traffic Education centre, a joint venture project of LC.RC.
and the Justice Institute.

"ART THERAPY: ITS PLACE IN THE THERAPEUTIC
COMMUNITY"
Dates: September 15-17 at the Justice Institute of B.C.

Fee:

$125 for non-members; $110 for members of the
B.C. Art Therapy Association.
For registration information, please call 538-1293 or write
Art Therapy Conference, 12225 Beacher Street, White Rock,
B.C. V5A 3A2.
This conference is directed toward mental health professionals, educators, child care workers, artists and other
professionals interested in learning about art in therapy.
Presenters will address topics such as art therapy with people with AIDS, street-involved youth, bereaved children and
survivors of sexual abuse. Co-sponsored with the B.C. Art
Therapy Association and the Canadian Art Therapy
Association.
INTERVENTION STRATEGIES WITH "ACTING OUT"
CHILDREN (#CY137}
Dates: October 13-14 at the Justice Institute of B.C.

Fee:
$115 for both days
Resource People: Arden Henley, M.A., manager of children's
residential services at Peace Arch Community Services and
family therapist to clients of the Peace Arch Children's Treatment Centre, and Heather Darymple, senior child care
worker with the Peace Arch Children's Treatment Centre.

2

This workshop is directed toward practitioners developing
and implementing treatment programs for "acting out" children between the ages of 6 to 12 years. Content will examine the social and emotional needs of children, present
specific rapport building and behaviour management skills,
consider methods for enhancing the child's connection to
the family and the community and explore specific
approaches for working with children in group settings.
WORKING WITH PRE-DELINQUENT AND
DELINQUENT YOUTH (#CY124)
Dates: October 20-21 at the Justice Institute of B.C.
Fee:
$110.00 for both days.
Resource Person:Larry Green, M.A., counsellor in private
practice

This workshop is directed toward professionals working with
pre-delinquent and delinquent youth. Day one will look at
the psychological needs of adolescents, compare and contrast normal and dysfunctional needs of adolescents and
present an overview of counselling strategies for behaviourial change. Day two will examine counselling strategies in
more depth with particular emphasis on models that assist
adolescents to develop a sense of personal responsibility and
respect in their community. Co-sponsored with B.C. Ministry
of Solicitor General, Crime Prevention Program.
This workshop will be considered an elective in the new
Working with Troubled and Troubling Adolescents Certificate Program.
HELP!
A Workshop for Exhausted Parents of Special Needs
Children (EP151)
Date: November 18, 9:30 a.m.-3:30 p.m.
Fee:
$55
Resource Person: Jennifer Shifrin, M.Ed., M.A., family therapist with extensive experience working with families of
special needs children.

This workshop is directed toward parents who find themselves completely exhausted from having to cope with the
unique demands of having a special needs child. Participants
will have an opportunity to examine what stops them from
acknowledging or responding to their own needs and consider practical ways to cope with the stress and to start nurturing themselves. Cosponsored with Vancouver Association
for Learning Disabilities and West Coast Association for
Counselling and Therapy for Deaf Children.
GROUP SKILLS WITH ADOLESCENTS (#CY129)
Dates: November 21-22 at the Justice Institute of B.C.
Fee:
$135 for both days
Resource People: Allan A. Cohen, counsellor and group
leader in private practice with twelve years experience
working in residential treatment programs and Mahmud
Nestman, M.Ed., counsellor in private practice with extensive experience in staff training and direct care.

This workshop is directed toward professionals who are, or
are considering, working with adolescents in group settings.
Content will focus on the process of leading groups rather
than specific therapeutic issues that participants bring to the
group. Theories of group work and experiential approaches
to leadership skills, group structure and dynamics will be
examined and the use of the individual's own experience as
a learning tool will be explored. Participants will take part in
the group process as part of the training approach.

ART AND PLAY THERAPY:
Treatment Approaches for Children who have
Suffered a Loss (#CY104)
Dates: November 24-25 at the Justice Institute of B.C.
Fee:
$125 for both days
Resource Person: Marie Jose Dhaese, M.Ed. Ms. Dhaese is a
certified and registered art and expressive therapist
specializing in play therapy. She has worked as a therapist for
both the Ministries of Social Services and Housing and
Health and is currently in private practice.

This workshop is directed toward therapists, social workers,
child care workers and mental health professionals who are
currently working with children (3-12 yrs) who have suffered
a loss through death or divorce. Content will cover the function of art and play therapy through developmental stages,
stages of grief and coping mechanisms and practical concerns related to the use of art and play therapy.

( Conflict Resolution)

Iii

CENTRE FOR CONFLICT RESOLUTION TRAINING
The Justice Institute, through its Centre for Conflict Resolution Training, is committed to the development and delivery
-of extensive training in conflict resolution. Most courses are
limited to 20 participants. Individualized learning is facilitated by trained skills coaches and includes video feedback.

The Centre offers a Conflict Resolution Certificate Prograin,
the only one of its kind in Canada, consisting of six core
courses totalling 147 classroom hours and elective courses
totalling 63 classroom hours. Students interested in pursuing
the Certificate Program are encouraged to begin their
studies with course #CRIO0. Those who have had no previous training in this field would also likely benefit from taking
course #CR735 as an entry course. For further details,
contact Centre for Conflict Resolution Training at 228-9771,
local 213.
TRAINING STAFF
Most courses in the Centre are delivered by:
Joan Balmer, M.A., mediator and counsellor in private practice; Senior Consultant with Ryane Consulting, Inc.;
Michael Fogel, LLB, mediator anp counsellor in private
practice; Director of Mediation Services with B.C. International Commercial Arbitration Centre; Karen Haddigan,
mediator in private practice; Project Coordinator, Inner City
Housing; Paula Temrick, mediator and counsellor in private
practice; education consultant; Board Member, Westcoast
Mediation Services; Stacey Holloway, consultant and counsellor in private practice specializing in youth and education.

Other instructors with complementary expertise and
specializations are also involved. Most small group instruction is assisted by trained skills coaches.
CONFLICT RESOLUTION I: Dealing with Interpersonal
Conflict (#CR100)
Dates: September 20- 22 at the Justice Institute;
Resource Person: Joan Balmer
September 27-29 at the Justice Institute;
Resource Person: Marg Huber, consultant and
trainer in private practice, Chairperson,
Westcoast Mediation Services (Full)

- - - - - - -------<(]]1--- - - - - - - - - - -

including organizations, neighborhoods, committees,
schools and families. This course introduces the concepts,
skills and techniques needed to mediate disputes encountered on a day-to-day basis. Emphasis will be on skill
development through simulated mediations. (A Certificate
Program core course)

October 10, 12, 17, 19,(7-10 pm) & Sat 21st
(9am-5pm) at the Justice Institute;

Resource Person: Marg Huber
October 18- 20 at the Justice Institute;

Resource Person: Michael Fogel
October 18- 20 in Victoria, location TBA;

Resource Person: Arthur Ridgeway, PhD., registered psychologist, consultant and trainer in
private practice
November 8,9, 15, 16, (7- 10 pm) & Sat 18th
(9am-5pm), in White Rock, location TBA;
Resource Person: Stacey Holloway (for
registration / information please call South
Surrey /White Rock Continuing Education at
531-1515)
November 29-December 1 at the Justice
Institute; Resource Person: Stacey Holloway
Fee:
$200 ($240 in Victoria)
This course explores the sources and implications of interpersonal conflict within various social and environmental
contexts. Participants will have an opportunity to assess their
current approaches to resolving conflicts and to broaden
their range of options. An examination of power, expectations, anger and problem solving will include specific concepts, skills and techniques useful in the resolution of
interpersonal conflicts. Emphasis will be on skill development through structured practice and roleplay simulations.
Recommended as a prerequisite for CONFLICT RESOLUTION fl· Dealing with Anger (#CR200). (A Certificate Program core course)
CONFLICT RESOLUTION II: Dealing with Anger
(#CR200)
Dates: November 8-10 at the Justice Institute;

Resource Person: Paula Temrick (Full)
November 18,25, & December 2 (three
consecutive Saturdays) at the Justice Institute;
Resource Person: TBA
December 11-13 at the Justice Institute;
Resource Person: Michael Fogel
Fee:
$200
Angry, hostile or resistant feelings and behaviours are commonly generated in conflict situations. Efforts at resolving
the conflict may be ineffective if these feeling are ignored or
denied. This course presents theory, techniques and
approaches for effectively managing angry feelings and
behaviour including confronting, defusing and disengaging
in angry conflict situations and moving through anger to
constructive problem solving. Conflict Resolution I- Dealing
with Interpersonal Conflict (#CRJ00) is recommended as a
prerequisite for this course. (A Certificate Program core
course)
MEDIATION SKILLS, LEVEL ONE (#CR300)

Dates: October 11-13 at the Justice Institute;
Resource Person: Stacey Holloway
November 22-24 at the Justice Institute;
Resource Person: Paula Temrick
December 6-8 in Victoria, location TBA;
Resource Person: Arthur Ridgeway, PhD., registered psychologist, consultant and trainer in
private practice
Fee:
$200 ($240 in Victoria)
Mediation is a practical method for assisting other people in
resolving their conflicts and attaining mutually beneficial
outcomes. The process is useful in a wide variety of settings

MEDIATION SKILLS, LEVEL TWO (#CR400)

Dates: December 4-8 at the Justice Institute;
Resource Person: Karen Haddigan
Fee:
$300
This course prepares the mediator to deal with complex and
emotionally-charged conflicts. Skills, techniques and theory
include power balancing, dealing with resistance and dysfunctional behaviour, mediator interventions and styles.
Legal and ethical issues are also addressed. Skill practice sessions are facilitated by trained coaches. Prerequisite: At least
4 other courses in the Certificate Program, including Mediation Skills Level I, or by permission of the Coordinator. (A
Certificate Program core course)
NEGOTIATION SKILLS, LEVEL ONE (#CRS00)
Dates: October 4- 6 at the Justice Institute;

Resource Person: Paula Temrick
November 1-3 at the Justice Institute;
Resource Person: Karen Haddigan
November 15-17 in Victoria, location TBA;
Resource Person: Arthur Ridgeway, PhD., registered psychologist, consultant and trainer in
private practice
Fee:
200 ($240 in Victoria)
Negotiation skills are essential in your daily interactions with
others to assist you in getting what you need and want.
Principled negotiation results in an agreement that responds
to the interests of both parties involved. This course
introduces the skills, theory and techniques for applying
principled negotiation in a variety of work and day-to-day situations. Emphasis will be on developing a collaborative climate and on using interest-based bargaining. Emphasis will
be on skill development through simulated negotiations.
Required reading: Getting to Yes by Roger Fisher and William Ury, Penguin Books, 1981. (A Certificate Program core
course}
NEGOTIATION SKILLS, LEVEL TWO (#CR600)
Dates: November 14- 17 at the Justice Institute;

Resource Person: Michael Fogel
$250
Fee:
This course applies the negotiation process and techniques
from the Level One course to more complex situations
including multi-issue and multi-party negotiation. Content
will deal with negotiator assertiveness and style, factors
which escalate or de-escalate competitiveness and the resolution of impasses or resistance. Emphasis will be on skill
development through simulated negotiations facilitated by
trained coaches. Required reading: Getting to Yes by Roger
Fisher and William Ury, Penguin Books, 1981. Prerequisite:
at least 4 other courses in the Certificate Program including
Negotiation Skills, Level I, or by permission of the Coordinator. (A Certificate Program core course)
CONFLICT RESOLUTION SKILLS ASSESSMENTS

Open only to those students enroled in the Conflict Resolution Certificate Program. Candidates are required to demonstrate a satisfactory level of proficiency in the areas of

(I]~-------------__;________

Mediation and Negotiation prior to being granted the Conflict Resolution Program Certificate.
MEDIATION SKILLS ASSESSMENT (#CR499)
NEGOTIATION SKILLS ASSESSMENT (#CR699)
Dates: T.B.A.

Fee:
$90 per assessment
Resource Persons: Marje Burdine, Coordinator, Centre for
Conflict Resolution Training, Justice Institute of RC. and the
Centre's Senior Training Staff
CRITICAL SKILLS FOR COMMUNICATING IN CONFLICT
SITUATIONS (#CR735)
Dates: September 25-26 at the Justice Institute_;

Resource Person: Stacey Holloway
November 20-21 at the Justice Institute;
Resource Person: Karen Haddigan
Fee:
$150
This course is intended for those who have had little or no
previous training in conflict resolution skills. It will focus
intensively on the micro-skills essential to effective mediating, negotiating or resolving of interpersonal conflict. It is
recommended for anyone entering the Certificate Program
but would be helpful as an isolated learning experience. The
skills will be demonstrated and practiced in isolation and
then in the context of a conflict situation. Specific skills will
include non-judgemental listening, probing and clarifying,
reframing, refocusing and assertive, non-defensive communication. (A Certificate Program elective course)
ASSERTION SKILLS (#CR702)
Dates: October 16-17 at the Justice Institute;

Resource Person: Paula Temrick
November 14 & 16 (7-10 pm) & Sat 18th
(9am-5pm) in White Rock, location TBA;

Resource Person: Paula Temrick (for
registration/information please call South
Surrey /White Rock Continuing Education at
531-1515)
Fee:
$150
This is a course for people who are usually assertive but who
either over-react or sell themselves out in difficult conflict
encounters such as when dealing with powerful, aggressive
individuals, oiin high-risk, high-stake situations. The result
is often a diminished relationship or unmet goals. Assertively
expressing your needs, thoughts, feelings and beliefs is
essential to improving self-esteem and enhancing relationships. It is also a key element in ensuring mutual understanding and respect, even though strong feelings are involved.
Skill practice will include video feedback facilitated by
trained coaches. (A Certificate Program elective course)

judgements, as well as verbal, non-verbal and indirect
methods of maintaining rapport in conflict situations.
Recommended prerequisite: At least 2 other courses in the
Certificate Program (A Certificate Program elective course)
CONFLICT IN ORGANIZATIONS-SYMPTOMS,
ORIGINS AND STRATEGIES (#CR704)
Dates: November 2-3 at the Justice Institute;

Resource Person: Mike Talbot; M.A., M.Tech.,
organization consultant in private practice with a
particular interest in organizational evolution.
Fee:
$150
Conflict and dissatisfaction in organizations take many different forms. This course focuses on those difficulties that arise
because of differences between the needs of the individual
and the organization. What blocks an organization from
working well for its people? What is the impact of management style and organizational culture? What are our deeprooted assumptions about the nature of our organizations
and our work? From these general questions, the focus of the
course will shift to strategies to reduce specific areas of conflict and to the creation of sustained organizational change.
Finally, time will be devoted to reviewing participants'
specific situations. (A Certificate Program elective course)
ANGER MANAGEMENT WITH YOUTH (#CR720)
Dates: November 6-7 at the Justice Institute;

Resource person: Stacey Holloway
Fee:
$150
Adult-youth conflict situations often involve dealing with
some level of anger. These angry, upset, feelings may take
the form of resistance, withdrawal, or acting-out behaviours.
To resolve conflict with youth, angry feelings need to be
acknowledged before rational problem solving can occur.
This skill-building workshop will examine the developmental issues of adolescents in the context of conflict situations.
Anger management skills will assist the adult and youth to
move through anger into an identification of the problem.
Problem solving strategies will show how to resolve conflicts
with youth and achieve the best outcome for both parties.
The goal is to help adults empower youth with the problemsolving skills necessary to develop independent behaviours
and cooperative adult and peer relationships. (A Certificate
Program elective course)
SHIFTING FROM POSITIONS TO INTERESTS
(An Advanced Workshop) (#CR748)
Date: November 30-December 1 at the Justice Institute;

Resource Person: Arthur Ridgeway, Ph.D., registered
psychologist, consultant and trainer in private
practice.
Fee:
$150
BEYOND MANIPULATION & COERCION
Whether in the context of negotiation, mediation or inter(An Advanced Workshop) (#CR747)
personal conflict, people need to know and express what
Dates: October 5-6 at the Justice Institute;
they want. Yet people are often unaware of what they want
Resource Person: Arthur Ridgeway, PhD., regisor only know what they don't want. Their needs, wants, fears
tered psychologist, consultant and trainer in
and concerns are unclear. This skill-building course is
private practice
designed to assist participants in creating positive outcomes
Fee:
$150
through a deeper exploration of underlying interests and
In order to work through differences in conflict situations,
intentions in conflict situations. Participants will expand their
people need a foundation of essential rapport-building skills.
questioning strategies, develop behavioral flexibility,
The objective is to acknowledge the needs and interests of
increase choice, and identify personal and interpersonal barthe other person while expressing personal limits. This
riers and strengths. Recommended prerequisite: at least 2
course will address the essential skills required to prevent
other courses in the Certificate Program (A Certificate Procostly miscommunications and reduce defensiveness and
gram elective course)
resistance. Emphasis will be on pacing, leading, clearingm~- - - - - - - - - - - - - - -- - - -- -

PRE-CONFERENCE WORKSHOPS:
Workshops prior to the Family Mediation Canada
Conference (October 25- 28 in Vancouver) will be held

at the Justice Institute. These course qualify for elective
credit on the Certificate Program; however, they do
repeat content of corresponding core courses. Resource
people: Joan Balmer, Michael Fogel, Karen Haddigan,
Stacey Holloway and Paula Temrick.
MEDIATING GROUP CONFLICTS WITHIN
ORGANIZATIONS (#CR749)
Date: October 23

Fee:
$75
Family mediators are frequently asked to mediate conflicts
which have developed within work teams, committees,
boards and councils. Skills, experience apd understanding of
systems allows the mediator to move from families to
organizational groups with relative comfort and selfconfidence. Even some unions are turning to family mediators in their search for a new, improved way to resolve disputes. This experiential workshop will introduce
approaches, skills and methods for mediating conflicts with
groups where there are Jong-term relationships and power
differences, such as staff and managers. Opportunity will be
given to apply the skills within the workshop. The session
will be most useful to those who have had previous mediation and group process experience.
DEALING WITH ANGER AND RESISTANCE IN
MEDIATION (#CR751)
Date: October 23

Fee:
$75.00
Whenever mediated issues involve major life changes, angry
an_d resistant feelings are nearly inevitable. They may surface
in varying forms or go underground momentarily, yet the
mediator cannot afford to simply suppress or ignore these
feelings since they impact directly on the outcome of the
mediation. At the same time, most of us are uncomfortable
when faced with increasingly intense anger and hostile
behaviour. This workshop will introduce theory, techniques,
and approaches for effectively managing anger and resistance within the mediation while recognizing the message
which is being expressed. It will also assist mediators to manage their own reactions to anger and resistance within the
mediation and to move the clients through anger to constructive problem solving.
NEGOTIATION SKILLS FOR MEDIAlORS- AND OTHER
INTERESTED PEOPLE (#CR750)
Date: October 23

Fee:
$75.00
Although mediation is essentially an assisted negotiation,
many mediators become frustrated or blocked when
attempting to move the parties through the negotiation process. Negotiation skills training raises the mediator's awareness of their clients' limitations as negotiators and increases
the mediator's ability to assist when negotiations break
down. This workshop introduces a practical negotiation
model, theory and skills adaptable to mediated agreements
as well as other day-to-day situations. An opportunity will be
given to apply the material in simulated negotiations with
the guidance of a trained skills coach. .

RESOLVING INTERCULTURAL DISPUTES USING
MEDIATION/CONCILIATION (#CR752)
Date: October 24-25;

Resource people: Kenneth Hawkins, Director of
Training, Community Boards (San Francisco) and
Rozlyn Lash, Senior Trainer, Community Boards
and consultant in private practice (San Francisco).
Both have extensive mediation / conciliation
experience dealing with intercultural conflicts
between individuals and groups, including family,
organizational and community issues.
Fee:
$150
With the increase in immigrant populations in our urban
centres, mediators are frequently faced with conflicts complicated by intercultural differences. In order to facilitate a
greater understanding between ethnic groups and
individuals, the mediator must have a range of cultural latitude from which to draw. This workshop is intended to provide a base of intercultural awareness to assist the mediator
to appropriately adapt the mediation/ conciliation process
to culturally specific situations. The presenters will focus on
practical application of theory and concepts through demonstration and roleplay simulations. An intercultural panel will
present personal observations relevant to conflict resolution
with their cultures.

Family Assault &
l,,,_s_e_x_u_a_l_V_i_o_le_n_c_e_ __,.

II

ADVANCE NOTICE
CHILD SEXUAL ABUSE INTERVENTION PROGRAM:
A Training Program for Practitioners (#CSA105)

Dates: Every second Friday and Saturday beginning
January 19, 1990 until June 9, 1990
Fee:
$700 for Full Program; $550 for Children and
Youth Option; $450 for Adult Survivor Option
Resource Person: Contact Registration Office for complete program and schedule (228-9771, #311)
This program is designed for practitioners currently
working with child or adult sexual abuse victims and
will examine theoretical issues, demonstrate intervention skills, present treatment approaches and develop
interdisciplinary networking. A certificate of achievement is available upon successful completion of the
program.
"LET'S TALK ABOUT lOUCHING:"
Training for Early Childhood Educators (#CSA110}
Dates: October 13-14 in Prince George (#CSAll0PG)
October 20-21 in Smithers (#CSAll0S)
October 21 - 22 in Castlegar. To register contact,

Fee:

Selkirk College, 365-7295
October 27-28 in Vernon (#CSAll0VE)
November 3-4 in the Fraser Valley (#CSAll0LM)
November 17- 18 in Duncan (#CSAll0D)
November 17- 18 at the Justice Institute of B.C.
(#CSAll0LM)
$30 in Castlegar
$25 all others

This workshop provides training for early childhood educators via the Ministry of Solicitor General developed preschool sexual abuse prevention program. Designed for 3½
to 5 years old, the curriculum includes nine scripted lessons,
and teaching aids. Training will cover the nature and
dynamics of child sexual abuse, use of the curriculum in preschools, and adaption of the program for use with special
needs children. Licensed pre-school staff currently working
in a centre may purchase a teaching kit at a cost of $25 after
completion of the two-day program. The cost of the kit for
others who complete the program is $50. Teaching dolls are
an additional $40 per pair. Cosponsored with the Early
Childhood Education Association of B.C. and the B.C. Ministry of Health, Mental Health Services.

THE ADOLESCENT SEX OFFENDER:
Prevention, Treatment and Management (#CY138)
Dates: November 6-8 at the Four Seasons Hotel in
Vancouver
Fee:
$155 before September 15th; $175 after
September 15th
This upcoming conference is directed toward professionals
working in the areas of assessment, treatment and management of adolescent sex offenders. Presenters will include:
Judith Becker, Ph.d., New York Psychiatric Institute; Lucy
Berliner, Harbourview Medical Centre, Seattle; Dr. John
Bradford, Faculty of Medicine, University of Ottawa; David
Finkelhor, Ph.D., Family Violence Research Program,
University of New Hampshire; Jonathan Ross, M.A., private
practice, South Carolina; Dr. Roy O'Shaughnessy, Clinical
Director, Juvenile Services to the Court, B.C.
Content will examine current research, innovative
approaches to treatment and management issues arising
from working with adolescent offenders in community or
residential settings.
Co-sponsors: Juvenile Services to the Court, B.C. Corrections
Branch, Ministry of Solicitor General, Nisha Children's Society, B.C. Association of Social Workers, Canadian Child Welfare Association, Washington State Adolescent Offender
Network and the Justice Institute of B.C.

THE "DOUBLE BATTLE":
Treating the Substance Abusing and Sexually
Abused Client (#CSA124)
Date: November 17 at the Justice Institute of B.C.
Fee:
$75
Resource People: Myrna Driol, M.A. and Trisha Hiland, M.A.,
registered psychologists with the Alcohol and Drug
Program.
This workshop is directed toward counsellors and group
leaders who are working with clients who are fighting the
double battle of substance abuse and sexual abuse and want
to integrate their treatment approaches. Content will cover
assessment issues and history taking, establishing group
rules for therapy and group work, responding to relapses
related to substance abuse in therapy, overcoming treatment
obstacles, handling other issues such as eating disorders,
compulsive thefts or lying and voluntary or necessary termination of therapy.

( Crime Prevention

JIii

WORKING WITH PRE-DELINQUENT AND
DELINQUENT YOUTH, Level One & Two
Resource Person: Larry Green, M.A., counsellor and program manager with Peace Arch Community Services.
Offered in response to requests from outside the Lower Mainland (as funding permits). Contact Extension Programs
(228-9771) if you are interested in having this session in your
community. This workshop is directed toward professionals
working with pre-delinquent and delinquent youth. Day one
looks at the psychological needs of adolescents, compares
and contrasts normal and dysfunctional needs of adolescents, and presents an overview of counselling strategies for
behavioural change. Day two examines counselling strategies in more depth with particular emphasis on models that
assist adolescents to develop a sense of personal responsibility and respect for their community. Co-sponsored with the
Ministry of Attorney General.

( Disaster Planning )

Ill

EMERGENCY DISASTER PLANNING FOR SPECIAL
CARE FACILITIES (#PEP100)
Date: September 30 at the Justice Institute
Fee:
$100.00
Resource Person: Sally de la Rue Browne is a registered public health inspector with Enviro-Food Consulting, disaster
planner, teacher and contributing editor of the Environmental Health Review.
This workshop is designed for administrators, dieticians,
nursing, maintenance and housekeeping supervisors in
health care settings such as hospitals, nursing homes and
specialized adult residential care facilities. Content includes
emergency planning principles (evacuation, relocation, survival without outside help) and expanding services to accept
additional people in a crisis. Partipants will develop a written, workable plan to test and to put into action in their work
place. Co-sponsored with Provincial Emergency Program
Academy.

,.Fire Safety
_D_i_st_a_n_ce_E_d_uc_a_t_io_n_,,

I

Registrants to distance education courses receive access to
a knowledgeable tutor by telephone and correspondence
throughout the course. Co-sponsored by Extension Programs
and the Fire Academy (Note: Fire service personnel in B.C.
should contact the Fire Academy directly to obtain this self
study course.)

FIRE SAFETY AT WORK (#DE102)
Length: 120 self-study hours
Fee:
$250
Designed in the distance education format and developed in
cooperation with the Open College Component of the Open
Learning Agency, this course is intended for employees and
supervisors with job responsibilities in fire safety, as well as
others with an interest in fire prevention and response. The
course materials explore the nature of fire, common fuels
and ignition sources, hazards for each building type, fire
prevention, fire drills and using portable extinguishers and
the fire safety plan. After completing the course, students
will be able to conduct basic fire prevention inspections, educate other employees on safe ways to respond to fire, lead
fire drills and prepare a full fire safety plan for any organization. Students are required to submit four written projects
and pass a multiple choice exam to complete the course.
Successful candidates will receive a certificate. (This course
is not designed for professional or volunteer fire service personnel.)

FIRE SERVICE ORGANIZATION (#DE103)
Length: 20 self-study hours
Fee:
$100
This Block provides a review of organizations concerned
with fire protection, with a focus on Canadian organizations
at the federal, provincial and local levels. It also reviews the
structure of fire suppression organization, the Company
Officer's role in it, and the chain of command in line and staff
functions.
DANGEROUS GOODS (#DE101)
Length: 60 self-study hours
Fee:
$200
This course, designed for fire service personnel, is relevant
to many non-fire service persons with responsibility in the
area of dangerous goods. A series of 5 self study booklets
present the basic principles of controlling dangerous goods
incidents. The course covers legal jurisdictions and highlights
relevant legislation that affects safety in storage and transport of dangerous goods. Information is offered on identification of dangerous goods under emergency conditions and
on national, provincial and local information sources. The
course discusses the inherent hazards of dangerous goods,
with attention given to how to assess a situation, determine
the resources required and take appropriate initial action.
BASIC FIRE SCIENCE (#DE100)
Length: 40 self-study hours
Fee:
150
This course, designed for fire service personnel, is applicable
to many non-fire service persons who need a fundamental
understanding of fire and flammable materials as well as
members of the general public with an interest in this safety
area. The course provides an introductory level study of
basic chemical and physical principles underlying fire and
dangerous goods behaviour in emergency situations. Topics
include subjects such as vapour pressure and combustion,
elements of fire suppression and general methods of fire
control.

COMMUNICATION SKILLS (#DE104)
Length: 20 self-study hours
Fee:
$100
This course provides a short, to-the-point overview of principles of effective writing and speaking. Tips are presented
on how to present information clearly and with impact. The
skills gained from this course should prove helpful in all
types of writing, including reports and memos, as well as in
public speaking and communication in general.
TECHNICAL MATH (#DE105)
Length: 40 self-study hours
Fee:
$150
This course presents basic math skills for fire flow calculations such as volume and surface area. Frequent opportunities for practice in practical situations are provided. Units
covered include whole numbers, fractions and decimals, percentages, averages, algebraic equations, powers and square
roots, ratios and proportions, and measurements of length,
area, and volume. It is assumed that the student has basic
skills in addition, subtraction, multiplication and division.

,Groi Homes and
Resi ential Care

~

,, ~

SUPERVISING IN A GROUP HOME SETTING,
Level One (#MGMT214)
Dates: September 26-27 at the Justice Institute of RC.
October 17-18 in Victoria
Fee:
$125 for one registrant; in Victoria $140 for one
registrant
$100 for two or more from the same agency or
group home; in Victoria $125 for two or more
Resource Person: Sandra Hawley Rice, consultant and
trainer.

This workshop is directed toward new group home supervisors. Participants will examine and apply basic supervisory
skills within the context of a group home. The course will
cover the skills required to supervise effectively, assess
employees' levels of motivation and ability, apply situational
leadership theory, and communicate with and delegate to
staff who work shifts or on call. Participants will also learn
how to orient and train new employees, assess and manage
specific staff, and manage conflict on the job.
Records will be kept of all participants who complete workshops dire,c ted to group home staff. Credits earned through
participation in these workshops will be applied to a certificate program currently being developed in the area. Start
date for the certificate program is expected to be September,
1990.
SKILL TRAINING FOR RESIDENTIAL CARE WORKERS
(#SUP119)
Dates: October 2- 7 in Kamloops
October 20- 22; November 4- 5 in Vancouver
Fee:
$175 in Vancouver; $200 in Kamloops
Resource People: details in course flyer

This skill training workshop has been designed to provide
basic skills for workers in residential care settings. Content
will cover individual program planning, writing and commu-

------------------1[TI1---------------

nication skills, conflict resolution strategies, life skills training and stress management techniques. A certificate of
achievement will be granted to successful participants.
Cosponsored with the Canadian Training Institute (RC. Committee)
COMMUNICATION ON THE JOB (#SUP105)
Dates: October 31-November 1 at the Justice

Institute of RC.
Fee:
$110 for both days
Resource Person: Sandra Hawley Rice, consultant and
trainer.
This workshop is directed toward residential or group home
staff who want to update or enhance their communication
skills. Participants will assess their own communication style
in relation to residents and supervisors, develop effective
listening skills, strengthen their communication approaches
when under stress, and learn how to respond assertively and
positively when criticized.
ADVANCED SUPERVISING IN A GROUP HOME
SETTING, Level Two (#MGMT218)
Dates: November 7-8 at the Justice Institute of RC.
November 21-22 in Victoria

$125 for one registration; in Victoria $140 for one
registrant
$100 for two or more from the same agency or
group home; in Victoria $125 for two or more
Resource Person: Sandra Hawley Rice, consultant and
trainer.
This workshop is designed for supervisors who want to
advance their supervisory and personnel management
skills. Participants will learn techniques that will help them
develop performance standards; conduct a performance
review; manage specific performance problems; assess levels
of employee stress on the job and carry out disciplinary
procedures. Priority registration will be given to people who
have taken the Level I course.
Fee:

MANAGING CHALLENGING BEHAVIOUR IN
ADOLESCENT RESIDENTIAL SETTINGS (#CY136)
Dates: December 4-5 at the Justice Institute of B.C.

Fee:
$135 for both days
Resource People: Allan A. Cohen, counsellor and group
leader in private practice with twelve years experience
working in residential treatment programs and Mahmud
Nestman, M.Ed., counsellor in private practice with staff
training and direct care.
This workshop is directed toward social workers, youth and
child care workers and other program staff working with
adolescents in residential settings. Content will examine
approaches and strategies that can be used effectively to
respond to passive/ aggressive, withdrawn, hostile and other
self defeating behaviour. Participants will have an opportunity to apply their own experiences in working with difficult
and challenging adolescents in both individual and group
contents. This workshop will be considered an elective in the
new Troubled and Troubling Adolescents Certificate
Program.

(__M_a_n_ag_e_m_e_nt_ _) TRAINING SKILLS FOR PROGRAM AND
MANAGEMENT STAFF (#MGMT223)
Dates: October 5-6 at the Justice Institute of RC.

Fee:
$115 for both days
Resource Person: Reva Kalef, M.Ed. (Adult Education), consultant with R.K. Education Design Associates
This practical workshop is directed toward people who
deliver training programs as part of their overall job and
wish to update or en hance existing skills. Content will
include characteristics of adult learners, creating a comfortable learning environment, instructional styles and techniques, motivational strategies, instructional planning,
evaluation strategies and handling instructional challenges.
Participants will have opportunities to practice group and
one-to-one training in a supportive setting.
MAKING ORDER OUT OF CHAOS:
Planning Skills for Administrative and Clerical Staff
(#SUP110)
Date: October 6 at the Justice Institute of RC.

Fee:
$70
Resource Person: Sandra Hawley Rice, consultant and
trainer.
This planning workshop is directed toward administrative
support staff who have too much to do and too little time.
Participants will learn how to identify and eliminate tirlie
wasters, manage their work better and increase their
productivity.
CONFLICT IN ORGANIZATIONS-SYMPTOMS,
ORIGINS AND STRATEGIES (#CR704)
Dates: November 2-3

(See Conflict Resolution Section for details.)
BASIC SUPERVISORY COMPETENCY PROGRAM
(#MGMT213)
'Jates: October 16- 20 at the Justice Institute of B.C.
November 27-December 1 at the Justice

Institute of RC.
January 8-12, 1990 at the Justice Institute of

B.C.
Fee:
$300 ($350 for January 8- 12, 1990 workshop)
Resource Person: Joyanne Landers, Senior Consultant,
Ryane Consulting Ltd.
Each job or function has a set of specific areas of knowledge,
skill and operating values that a performer must have to do
his or her job. Together, knowledge, skill and values, give the
individual the competence to perform the job..The Basic
Supervisor Program is competency based and covers such
topics as role of the supervisor, situational leadership and
teamwork, delegation and developing staff, communication
and interpersonal effectiveness, problem solving and decision making, and conflict resolution. It is intended for first
level supervisors, or those who aspire to be supervisors, in
both government and private agencies. Prior to the
individual coming on course, an inventory assessment of
skills and knowledge will be completed by the participant
and his/her manager. B.C. Corrections Branch employees

who successfully completing the course will be granted certification for Basic Supervisor Competency Program Week
I. Cosponsored with the Corrections Academy.

MANAGING YOUR TIME: The Continuing Challenge
(#MGMT224)
Date: November 2 at the Justice Institute of B.C.
Fee:
$90
Resource Person: Kathryn Taft, consultant and trainer with
Taft Training and Development, formerly with both
Manitoba Government Services and Transport Canada in
human resource management capacities.
This workshop is directed toward program managers, senior
supervisors and executive directors who want to update or
enhance existing time management strategies. Content will
cover: examining current work patterns and time wasters,
exploring key responsibilities in relation to job priorities and
identifying and practicing effective techniques to ensure priorities are accomplished.

PERFORMANCE PLANNING AND REVIEW
(#MGMT215)
Dates: January 8-9, 1990 at the Justice Institute of B.C.
Fee:
$150 for both days
Resource Person: Maureen Hannah, Training Consultant,
Hannah, Petersen and Associates.
This workshop is designed for managers and supervisors
who want to improve their ability to write performance standards and increase their skills in giving constructive feedback about performance. Following a discussion of the
purposes of performance planning and review, participants
will learn how to develop and carry out a performance plan,
conduct a review interview and administer the review system. This popular course has been expanded to two days to
give participants ample time to practice their skills in these
areas.

Professional
Oc-H_e_a_lt_h_P~_o_g_ra_m_s_~

II

Professional Health Programs at the Justice Institute offers
courses for physicians, nurses and pre-hospital care workers.
The following courses are held at the Justice Institute or can
be arranged to travel to your community when requested.
For more information on these programs and the possibility
of courses in your area contact Professional Health Programs, 228-9771, local 321.

ADVANCED CARDIAC LIFE SUPPORT (ACLS)
PROVIDERS COURSE (PHP100) at the Justice Institute
Date: September 16- 17, 1989
October 14- 15, 1989
Fee:
$300.00, includes lunch and manual
This two day workshop is intended for physicians, nurses and
pre-hospital care workers who are involved in the management of cardiac arrect victims. The two days are divided into
lecture and practice components. The lectures highlight the
important information in pharmacology, dysrhythmia
interpretation, sudden cardiac death, and post-resuscitation
care as related to cardiac arrest management. Practice time

to manage a cardiac arrest simulation and review cardiac
dysrhythmias is provided. During the course, each participant is given at least one opportunity to manage a cardiac
arrest scenario. Pre-reading from the A.C.L.S. manual is
required; allow at least eight hours to adequately prepare for
this course. Successful registration is based on:
I. Demonstrating leadership during a cardiac arrest scenario. 2. Obtaining 80% correct on each exam, theory and
dysrhythmia interpretation. 3. Correctly demonstrating the
skill of adult intubation on the intubation model.
4. Providing evidence of current BCLS, level C status.

ADVANCED CARDIAC LIFE SUPPORT UPDATE
(PHP110) at the Justice Institute
Dates: September 30, 1989. Fee $150.00
November 25, 1989. For physicians. Fee $175.00
December 9, 1989. Fee $150.00
Fee includes lunch and manual.
This one day course provides the opportunity for persons
with previous successful ACLS completion to update to the
current ACLS standards. Pre-reading is required to supplement the theory lectures and practice sessions held during
the day. Successful registration is based on criteria listed
above in course PHPIO0.

ADVANCED CARDIAC LIFE SUPPORT COURSES
OUT OF TOWN
The following ACLS course are scheduled to occur at the
locations listed. Course content and criteria for successful
completion are as indicated above for Justice Institute
courses. For further information or to register for the out of
town courses, call Professional Health Programs at the Justice Institute, 228-9771, local 314.
A.C.L.S. PROVIDER:
Smithers, B.C. October 20, (evening), October 21- 22, 1989
Penticton, B.C. November 4/5, 1989
A.C.L.S. UPDATE:
Mission, B.C. October 28, 1989
A.C.L.S. INSTRUCTOR PROGRAM (#PHP120)
at the Justice Institute
Dates: November 16, 1989 November 17-18, 1989
Fee:
$375.00
This two and a half day program is for physicians, nurses, or
pre-hospital care workers who have exceptional A.C.L.S.
skills, frequent exposure to cardiac arrest situations, and are
interested in teaching A.C.L.S. The course content includes
lesson planning, characteristics of adult learners, giving
effective feedback, planning scenarios, and operating the
cardiac arrest scenario station. During the first evening all
participants will be reassessed for competency in their ACLS
skills. Those individuals who do not meet the criteria will be
required to withdraw from the course. Preparation for the
course includes pre-reading and developing lectures and
cardiac arrest ascenarios. Allow at least 2 weeks to prepare
adequately. Proof of current certification in B.C.L.S., Level C
is required before successful completion of the course will be
granted.
FIRST LINE TRAUMA MANAGEMENT FOR NURSES
A travelling course tailored to the needs of your facility and
community can be arranged. Program content is related to
the "must-do's" of multi-trauma assessment, treatment, and
stabilization and can be presented in one or two day semi-

nars. Program presentation is a combination of lecture and
group practice sessions. Contact Sandy Barabe, Professional
Health Programs, 228-9771, local 321, for further information
regarding costs, availability and content.
FIRST LINE TRAUMA MANAGEMENT FOR
PHYSICIANS

This one day course is designed for physicians responsible
for managing the trauma victim in a non-tertiary facility.
Course content is provided by two emergency physicians
and covers the appropriate management of the ABC's and
the assessment, treatment, and management of the multitrauma victim. The course is able to travel to your community; contact Professional Health Programs at the Justice
Institute, 228-9771, local 321, for further information.
NOTE: (REFUND AND TRANSFER POLICY IN EFFECT.)

Please see policy description under directions for "How
to Register for a Course" in this Schedule of Programs.
NO EXCEPTIONS will be allowed.

(skill Development )

ill

SUDDEN DEATH OR LOSS:
The Impact on the Survivor (#EP150)
Date: September 15 at the Justice Institute of B.C.

Fee:
$75
Resource Person: Antoon A. Leenaars, Ph.d., psychotherapist, trainer and author of Suicide Notes.
This workshop is designed for social workers, mental health
professionals, grief counsellors and other professionals who
work with the survivors/ family members of suicide or other
sudden death victims. Content will examine new issues in
suicide: crisis as trauma, post-traumatic stress and the survivor's perspective as well as explore postvention strategies,
similarities between suicide survivors and other victims and
management issues.
RESPONDING TO CRITICAL INCIDENT STRESS:
Helping the Helper (#EP145)
Dates: November 16-17 at Sheraton ?laza 500,

500 West 12th Ave., Vancouver
Fee:
$100 for both days
Resource Person: Jeffrey T. Mitchell, Ph.D., Professor of
Emergency Health Services Department, University of Baltimore County, Maryland and counselling psychologist for
the Maryland Institute of Emergency Medical Services.
This workshop will examine the concept of critical incident
stress, present the CISD process and walk participants
through the necessary protocols for this innovative and
effective debriefing process. This workshop is directed
toward police, fire and emergency health personnel, corrections and emergency room staff. Co-sponsored with the
Police, Fire, Corrections and Emergency Health Services
Academies of the Justice Institute.

PARALLELS AND PITFALLS:
Working with the Addicted Family (#EP124)
Dates: November 23-24 at the Justice Institute of B.C.

Fee:
$95 for both days
Resource Person: Betsy Jeffries, M.A. Ms. Jeffries is a family
therapist in private practice with extensive experience working in the fields of chemical addiction and family violence.
This workshop is directed toward experienced practitioners
who work with families and counsellors working with clients
where both violence and substance abuse are present. Content will explore why these two issues are often linked, present a framework for understanding the commonalities and
differences between these behaviours and examine therapeutic dilemmas and treatment options that arise when
working with this client group.
GROUP FACILITATION SKILLS FOR WORKING WITH
VICTIMS (#EP107)
Dates: December 4-5 at the Justice Institute of B.C.

Fee:
$120 for two days
Resource People: Sandra Berman, consultant and trainer
and Maggie Zeigler, therapist in private practice.
This workshop is designed for group leaders currently running or planning to run groups for people who have
experienced trauma as a result of personal injury, violent
crime or family violence. Content will cover group design
and structure, using conflict constructively, responding to
specific issues around victimization and function and skills
required of the group facilitator.

(_v_i_ct_i_m_S_e_rv_ic_e_s_ _)

ill

The Ministries of Attorney General and Solicitor General in
conjunction with Extension Programs, Justice Institute of
B.C. co-sponsor a variety of training initiatives for staff and
volunteers of the Victim Assistance Program and others who
work with victims. Workshops address topics such as volunteer management, wife assault, child sexual abuse, program
management and skill development. Training manuals are
being developed to assist Victim Assistance Program coordinators and volunteers, and a victim services newsletter
is produced three times a year.

How to Register for a Course
REGISTER BY MAIL
To register by mail, fill out the course Registration Form
below or send in this information by letter along with your
cheque (made payable to the Justice Institute; no post
dated cheques accepted) to:
Registration Office
Justice Institute of RC.
4180 West 4th Avenue
Vancouver, B.C.
V6R4JS
If registering for more than one course, please send separate
cheques for each course. If you wish to register for a program
and the Justice Institute is not handling registration, contact
the phone number listed in the program description for further information.
REGISTER BY PHONE
You can register by phone using your VISA or MASTERCARD. Call 228-9771, local 311 between 8:30 a.m. and 4:30
p.m. weekdays. Please have your credit card number ready
when you call.
REGISTER IN PERSON
You can register in person at the Justice Institute, Room 119
(fwo doors down from receptionist on the main floor). Hours
are 8:30 a.m. to 4:30 p.m., Monday-Friday. Before making a
trip to register, you should call 228-9771, local 311 to ensure
there is space for you in the course(s). Early registration is
recommended.

TAX DEDUCTION
You may deduct tuition fees from your income tax if the total
amount exceeds $100 and is paid to one educational institution. Deductions may be claimed for one or more courses
taken during the tax year. Save your registration
receipts.
REFUND POLICY
Registration fee minus an administration charge is refundable if written notification of cancellation is received seven
working days in advance of the course date. The white
copy of the registration receipt must be presented in order to
receive a refund.
TRANSFER POLICY
Notification regarding transfer from one course to another
must be received seven working days in advance of the
course date. There is an administrative fee of $15 for such
transfers.
COURSE CANCELLATIONS
A full refund of tuition fees will be issued for courses cancelled by the Institute. The Institute reserves the right to cancel courses if enrollments are insufficient. We 'truly regret
any inconvenience this may cause.
REGISTRATION INFORMATION AND INDIVIDUAL
COURSE BROCHURES 228-9771, local 311.

Registration Form
Mail to: Registration Office, Justice Institute, 4180 West 4th Ave., Vancouver, RC., V6R 4J5.
I wish to register in the following program (s):
PROGRAM NAME

PROGRAM NUMBER

DATE(S)

FEE

PROGRAM NAME

PROGRAM NUMBER

DATE(S)

FEE

PROGRAM NAME

PROGRAM NUMBER

DATE(S)

GIVEN NAME

SURNAM!c

ORGAN!ZATION

POSITION

STREET/CITY

POSTAL CODE

PHONE(DAY)

METHOD OF PAYMENT:

D Enclosed is my cheque payable to the Justice Institute.
- 1 I 1-1
□ VISA CARD #1,.._. . 1. .__,__...._I......1- i'--.......!..........~1

EXPIRY DATE: _ _ _ __

j

□ MASTERCARD# I ! I

I I i-1

I 1-- j

EXPIRY DATE: _ __ _ _