Course Calendar September 2011–August 2012 Conflict Resolution Counselling & Community Safety Leadership Aboriginal Programs & Services CHOOSE A COURSE OF SOCIAL VALUE www.jibc.ca/scsj WHY CHOOSE JIBC? There is not a day in the life of BC residents or organizations that is not influenced by students educated at the JIBC. Our graduates make society stronger; they touch lives every day in many noticed and unnoticed ways. We are a proven, innovative and exemplary leader in sustaining safe communities in BC and beyond. We are committed to our mission as a world leader in justice and community safety education and to our vision which is to provide innovative education and training for those who make communities safe. The JIBC educational model focuses on experiential learning with a strong emphasis on peer based interaction and simulation to ensure that you develop the critical skills and decision-making abilities you require. Educational Excellence Student Success Deliver experiential learning informed by theory, research and professional practice. Built on the strengths of our educational philosophy and learning environment. ABOUT THIS CALENDAR You will notice, we have redesigned both the calendar and the website this year. You will find information on credentials, courses and special events in this calendar and all class schedules, including class dates and locations at www.jibc.ca/scsj. Areas of Study What's New? As you browse through this calendar you will find unique opportunities to study in areas related to: We are constantly upgrading our curricula to provide you with the latest theories and practices in your chosen area of study. This year we are very pleased to offer two new graduate certificates: ■ counselling, community safety ■ Aboriginal leadership studies ■ leadership, management; instructor development, ■ negotiation, mediation, workplace conflict and conflict studies Learning Environment Whether you are in a classroom setting or studying via online learning, you will be supported by outstanding faculty, who are also practitioners in their fields of expertise and dedicated to educational excellence. Small class sizes and an interactive learning environment ensure you receive a rewarding and fulfilling learning experience. ■ Graduate Certificate in Complex Trauma and Child Sexual Abuse Intervention (pg.34) ■ Graduate Certificate in Dynamics of Conflict (pg.64) Both graduate certificates are at the first year’s master’s level and are designed for students who wish to broaden and deepen their learning, while continuing to work in their chosen field. WHAT'S INSIDE? 2 School of Community & Social Justice 3 Special Events 4 Centre for Aboriginal Programs & Services 16 Centre for Counselling & Community Safety 46 Centre for Leadership 60 Centre for Conflict Resolution 84 JIBC Campus Locations 85 Partner Institutions 88 Contact Information 91 Certificate Index 92 Course Index 97 Registration Information Whatever course or credential you choose, you will be able to apply what you learn immediately in your organization and community. Check out our website for more information about courses, credentials, class schedules and fees: www.jibc.ca/scsj or contact a student advisor today and start planning your studies 604.528.5608 or scsj@jibc.ca. For more information about the JIBC Scan this code with your smartphone www.jibc.ca/scsj1 SCHOOL OF COMMUNITY & SOCIAL JUSTICE 1 SCHOOL. 4 CENTRES. UNLIMITED POTENTIAL Pam White, Dean "As the School of Community & Social Justice evolves and responds to the needs of our students, clients and graduates, I am pleased to let you know about two new graduate certificates: Graduate Certificate in Complex Trauma and Child Abuse Intervention and Graduate Certificate in Dynamics of Conflict. Both certificates are equivalent to the first year of a Master’s program, and introduce you to emerging and ground breaking theories and concepts, including conceptual frameworks to explore and apply in your practice and professions. We also continue to ensure that our existing programs, courses and special events meet your educational needs as negotiators, mediators, managers, frontline workers, counsellors, therapists, instructors and leaders. One of the most rewarding aspects of my work here at the JIBC is to present students with their credentials at graduation and hear how they are applying what they have learnt at the JIBC in their everyday lives. They are truly making our world a better place. Join the thousands of students and graduates who are applying their knowledge and increased understanding of community, organizational and social issues to make the world a safer place for all." Pam White Dean, School of Community & Social Justice 2Registration: 604.528.5590School of Community & Social Justice Centre for Aboriginal Programs & Services PG.4 Supports the goals of strong governments, social justice and economic self-sufficiency for Aboriginal Nations Programs and communities designed to address capacity building within Aboriginal communities and to create accessible career paths for Aboriginal people. Centre for Counselling & Community Safety PG.16 Offers a broad range of programs for professionals dealing with substance use, mental health and trauma, children and youth issues and community safety. Courses and certificates, including graduate level are offered to practitioners, therapists and front line workers as well as community based organizations. Centre for Leadership PG.46 Offers a variety of courses and certificates for emerging leaders looking for new skills and experiences to open career doors, and seasoned managers looking for fresh perspectives and insights. Courses and certificates in instructional development target specific competencies such as delivery, design and assessment. A number of courses are available online. Centre for Conflict Resolution PG.60 Offers the most comprehensive conflict resolution programs and courses in Canada, available in 16 locations across BC, Alberta, the Yukon, Ontario and online. Programs range from individual courses to certificates including graduate level. SPECIAL EVENTS Hope in the Cities: Trustbuilding in our Community Featuring: Rob Corcoran Sept 14, 2011œ6:30–8:00pm Free Community Event JIBC New Westminster Campus Attend this free community event and join Rob Corcoran as he shares his remarkable story which has given hope to communities across the world through dialogue and racial healing. Drawing on his book, Trustbuilding: An Honest Conversation on Race, Reconciliation, and Responsibility. Corcoran's presentation will include case studies, images and conversation with the audience to explore pioneering methodologies that have been adopted nationally and internationally. Trustbuilding is a "visionary, compelling account of healing and change," says Martha McCoy, Executive Director of Everyday Democracy. Virginia Governor Tim Kaine says Corcoran's work "has moved what seemed an immoveable barricade... (and) provided a map for the future." RSVP required. Email us at scsj@jibc.ca to reserve your seat. Questions? Call 604.528.5608 Creating Social Change in Communities Featuring: Rob Corcoran and Anjum Ali Course Code: SPE127 Sept 15, 2011œ9:00amž–ž5:00pmœ $175 +žHST JIBC New Westminster Campus In this course we will explore trust as social capital and trustbuilding as an essential capacity for effective community leadership. More specifically, we will explore how to deal with conflict in highly diverse and pluralistic societies where there is a history of mistrust and a need for honest, courageous dialogue. (See pg.61 for full details.) We will focus on key steps in building trust in communities divided by race, ethnicity, class, or religion. The course will explore the DNA of a trustbuilder: the personal qualities needed to restore trust when it has been broken and to sustain a movement for honest conversation and constructive change. Bridging the Couple Chasm: Gottman Couples Therapyš–šA Research-Based Approach, Level 1 Training Featuring: John Gottman and Julie Schwartz Gottman Course Code: SPE117 Nov 3-4, 2011œ9:00amž–ž5:00pmœ $499, ($449 early bird rate by Oct 4, 2011) 1.0 Credits The Stanley Theatre, 2750 Granville Street, Vancouver When couples enter the therapy office, they sting with pain and despair. They look to the clinician to referee chronic conflicts, fix their partners, and rebuild burned bridges. Now, based on Dr. John Gottman’s 35 years of compelling research with over 3,000 couples, there’s a practical and highly effective approach to guiding these couples across the chasm that divides them. In this workshop, Drs. John and Julie Gottman provide you with a research-based roadmap for helping couples to compassionately manage their conflicts, deepen their friendship and intimacy , and share their life purpose and dreams. (See pg.18 for full details.) Rob Corcoran Anjum Ali John Gottman Summer Institute 2012: Mindfulness Based Art Therapy Featuring: Margaret Jones–Callahan Course Code: COUNS285 and COUNS385 Jul 3-6, 2012œ9:00amž–ž4:30pm $600, ($550 early bird rate by May 28, 2012) 2.0 Credits JIBC New Westminster Campus Come learn to cultivate positive social and emotional health and self- management skills through mindfulness awareness within the creative process. Through seeing and experiencing our images, thoughts, emotions, and sensations as a continuous, ever changing stream of events, new perspectives and insights are generated and empathy, resilience, confidence, and the courage to express our natural creative intelligence arise. Lunch included. (See pg.18 for full details.) Julie Schwatz Gottman Margaret Jones-Callahan School of Community & Social Justicewww.jibc.ca/scsj3 CENTRE FOR ABORIGINAL PROGRAMS & SERVICES The JIBC New Westminster campus is located in Coast Salish territory. In keeping with traditional protocols, we wish to express our gratitude to the Musqueam and Qay’qayt First Nations who have ties to this territory and we ’’ wish to acknowledge the unceded territory of all Coast Salish Peoples. I really appreciate the experiential learning approach they use at the JIBC. It echoes the ways our Elders would teach us and has helped me to develop the tools I will need to be a leader. Zach Parker Aboriginal Leadership Certificate graduate Chief, Ulkatcho First Nation, Anahim Lake, BC Dr. Joseph and Dr. Rosalie Segal Award recipient 4 The programs and the support we provide in the Centre for Aboriginal Programs & Services are consistent with the goals of social justice, including strong governments, wellness and economic self-sufficiency for Aboriginal peoples. Our courses are designed to address capacity building within Aboriginal communities and to also create career paths for Aboriginal peoples. The faculty and educational offerings reflect Aboriginal worldviews and perspectives and our courses are developed in consultation with community members, Elders and the JIBC Aboriginal Education Advisory Council. Services for Aboriginal Learners ■ Funding¯–¯To learn more about the awards available to Aboriginal students, contact the Student Advisor at aboriginal@jibc.ca or the JIBC’s Financial Aid Advisor at financialaid@jibc.ca. ■ Transfer agreements¯–¯We have articulation agreements in place with a number of BC Colleges and Universities and several courses ladder into other JIBC programs. The specific transferable courses can be accessed at the BC Transfer Guide website www.bctransferguide.ca. ■ Many courses can be taken on an individual basis or as part of a certificate. Whatever your path, we look forward to hearing from you. We invite you to come and speak with our Aboriginal staff about courses, available funding, the application process or other courses at the JIBC that may be of interest to you. For more information contact the Student Advisor at aboriginal@jibc.ca. The JIBC Aboriginal Education Advisory Council The Aboriginal Education Advisory Council (AEAC) was formed in June 2002 and it includes Elders, members of diverse Aboriginal communities, professional content experts in the areas of justice and public safety, students, alumni and urban Aboriginal youth. The AEAC is appointed by, and reports directly to the JIBC President. The AEAC meets quarterly and provides advice and guidance to the JIBC on matters affecting Aboriginal students, curriculum, research and protocols. The Centre for Aboriginal Programs & Services and all areas of the JIBC, works closely with the AEAC to gain insight and guidance on matters affecting teaching and learning in an Aboriginal context, Aboriginal students and communities. The Centre for Aboriginal Programs & Services Guiding Principles CONTENTS The JIBC acknowledges the unique identity and educational needs of Aboriginal learners, and enhances equitable and collaborative partnerships with Aboriginal peoples to provide culturally appropriate education and training. 6 Building Capacity Within Your Community 7 Today, social justice in Aboriginal contexts is equated with healing, balance, cleansing and peace. CERTIFICATE & DIPLOMA PROGRAMS 7 Aboriginal Leadership Certificate Program 10 Aboriginal Leadership Diploma 13 Additional Courses and Certificates of Interest from the Centre for Counselling & Community Safety 15 COURSE LISTING BY CODE The JIBC Aboriginal logo, created by Haida Gwaii artist James Cowpar, reflects this concept of social justice and the design acknowledges the diversity of Aboriginal peoples. The Aboriginal Education Advisory Council worked closely with the artist to develop the logo. The Aboriginal logo is one symbolic step in making JIBC a welcome place for Aboriginal learners. Several other key initiatives have been implemented at the JIBC. This process and policy addresses four key areas: students, curriculum, staff and faculty awareness, policy and procedures. This initiative is in keeping with the JIBC’s Strategic Plan 1.4 and 2.6: 1.4 Identify and offer professional programs that meet the needs of Aboriginal peoples in BC 2.6 Recognize the unique identity and educational needs of Aboriginal learners, and enhance equitable and collaborative partnerships with Aboriginal peoples to provide culturally appropriate education, training and research Centre for Aboriginal Programs & Services logo created by Haida Gwaii artist James Cowpar Centre for Aboriginal Programs & Serviceswww.jibc.ca/aboriginal5 Building Capacity Within Your Community In order to meet the needs identified by Aboriginal communities and build capacity within our communities, we offer customized training, community-based delivery of our programs including the Aboriginal Leadership Certificate and Diploma. We work closely with community members and our educational programs assist you and your organization in developing and enhancing leadership skills, communication and dispute resolution skills, effective management and community safety by offering the following courses: ■ Project Management ■ Aboriginal Leadership Development ■ Dispute Resolution 1 and 2 Community-based delivery of programs and courses The JIBC has had a long and successful history developing training and education programs for Aboriginal peoples, directly delivered within communities. We work with you on assessing your unique educational needs and customize curriculum to meet those needs. Following are some of the professions who receive JIBC educational programs within Aboriginal communities: ■ fire fighters ■ emergency management workers ■ Aboriginal justice workers ■ Aboriginal negotiators and peace makers, counselors and therapists ■ victim support workers ■ Philosophy, Values and Ethics of Aboriginal Leadership Numerous courses and certificate programs are delivered directly to Aboriginal communities around the province on the following topics: ■ The Gladue Decision: Implications for Community ■ conflict resolution ■ Cultural Awareness: History and Impact of Colonization Supervision and Development ■ Justice in Aboriginal Communities ■ Circle Processes for Community Wellness ■ Gladue Report Writing ■ mediation and negotiation ■ management and leadership ■ complex trauma ■ family violence ■ child abuse ■ substance abuse ■ youth at risk Contact us today to discuss your community’s needs and interests and we will work with you to develop a program that will build capacity in justice, public and community safety in your community! Faculty Bios JIBC faculty are some of the most respected and experienced educators in BC working in their chosen fields. Read faculty bios online at: www.jibc.ca/aboriginal/faculty FOR MORE INFORMATION Tami Pierce, Coordinator Centre for Aboriginal Programs & Services 604.528.5522 or aboriginal@jibc.ca www.jibc.ca/aboriginal "It has been a pleasure to teach at the JIBC. As an educator, I believe my role is to foster students’ learning from a holistic perspective, which nurtures the ability to embrace new learnings and incorporate them into everyday living. I am passionate about teaching at the JIBC and specifically the aboriginal programs because it has allowed me to share and exchange knowledge with Aboriginal students. The students have shown a keen interest in embracing the course content, especially how it relates to their personal lives and to their communities. I am very inspired and encouraged by these students and am eager to continue my teaching career. We are lifelong learners and it is exciting to be at the JIBC where growth and learning are nurtured." Teresa Howell Instructor 6Registration: 604.528.5590Centre for Aboriginal Programs & Services CERTIFICATE & DIPLOMA PROGRAMS The Centre for Aboriginal Programs & Services certificates and diplomas emphasize the integration of traditional Aboriginal worldviews and contemporary perspectives with the skills required for exemplary leadership. Class Schedules Find class schedules including dates, locations and fees online at www.jibc.ca/aboriginal These programs are designed to meet qualitative academic and performance standards and address the capacity building needs of Aboriginal learners and communities. Many courses can be taken on an individual basis or as part of a certificate. Aboriginal Leadership Certificate Program The Aboriginal Leadership Certificate Program is designed for those working in leadership and management positions, as well as those seeking leadership positions. This certificate is for you if you are (or aspire to be) an: Entrance Requirements ■ elected Chief or Council member ■ Grade 12 or equivalent (with min. C+ in English) ■ youth worker ■ Basic computer skills (Word, Excel, Outlook) ■ frontline worker Qualifying entry status: Applicants who do not meet the requirements will need to contact the Coordinator for further information. ■ negotiator ■ justice worker ■ health/education or social development officer ■ administrator New Westminster Campus Tuition ■ Certificate fee: $3,093, plus non-refundable application fee ■ supervisor ■ manager ■ community liaison worker ■ coordinator This program underscores the importance of understanding the diversity of Aboriginal cultures and contemporary issues, as well as the legal and legislative framework relative to Aboriginal peoples in Canada. The certificate and diploma are delivered face-to-face at the JIBC New Westminster campus on a part-time basis, with the workplace as an extension of the classroom. In addition, we offer the Aboriginal Leadership Certificate Program in partnership with Aboriginal communities, directly in your community and can customize course delivery and curriculum to suit your community’s needs. To date we have offered the certificate to the Nisga'a Village government through WWNI (2008/09) and to Prince Rupert through First Nations Training and Development Centre (2009/10). Visit www.jibc.ca/aboriginal for details. In addition to the tuition fees, learners are responsible for purchasing the required textbooks. Limited bursaries are available to Aboriginal students at the JIBC. Contact the Financial Aid Advisor directly for details at 604.528.5762 or financialaid@jibc.ca On Campus Class Schedule Friday, Saturday, Sunday 8:30¯–¯4:30 YOUR LEARNING PATH The 30-credit certificate offers one course per month. STEP 1. Complete the following courses and workplace-based practicum within 10 months. We strongly recommend you complete the courses in the order they are offered during the year: ■ Writing and Research Skills ■ Dispute Resolution: Level 1 [ABLD113] [ABLD114] ■ Dispute Resolution: Level 2, Overcoming the Past ■ Aboriginal Leadership Development FOR MORE INFORMATION [ABLD117] [ABLD112] ■ Individual and Community Wellness in Aboriginal Contexts Tami Pierce, Coordinator Centre for Aboriginal Programs & Services 604.528.5522 or aboriginal@jibc.ca www.jibc.ca/aboriginal How to apply ■ We recommend that you apply at least two months before the certificate begins. ■ Download the certificate application form from www.jibc.ca/aboriginal or contact us at 604.528.5647 and we will mail you a copy. ■ Include a letter of intent with your application form as well as a high school transcript and resume (optional). ■ Once your application has been approved, we will notify you. ■ Once approved, contact Student Services Centre at 604.528.5590 to register. ■ There is a $75 non-refundable program application fee. ■ Change Management: Aboriginal Organizations ■ Aboriginal Justice and Governance Models [ABLD115] ■ Philosophy, Values and Ethics of Aboriginal Leadership ■ Introduction to Project Management ■ Workplace-based Practicum [ABLD111] [ABLD116] [ABLD110] [ABLD118] [ABLD150] STEP 2. Graduation. Stay connected! Come back as a lifelong learner for professional development Centre for Aboriginal Programs & ServicesCertificate & Diploma Programswww.jibc.ca/aboriginal7 Course Descriptions The following courses are the core courses in the Aboriginal Leadership Certificate Program. Courses are offered at our New Westminster campus, and are listed in the recommended sequence. ABLD113 Writing and Research Skills This course is about learning to write clearly and concisely. You will develop skills that will enable you to express complex issues in simple language. You will learn to present your thoughts and pertinent information in an organized fashion. This course will also examine the principles of problem solving and critical thinking, and explore how these principles can be used in writing. You will examine some of the current thinking regarding the process, or what goes on in our heads when we sit down and try to write something. You will explore report writing for effective business communication, research methods, and examples of good writing. As well, you will write a variety of contextual communication pieces requiring a variety of different styles. $3016 DAYS3 CREDITS ABLD114 Dispute Resolution, Level 1 “Dispute resolution” is an umbrella term covering a wide range of approaches to conflict. This course provides an overview of collaborative conflict resolution and cross-cultural conflict resolution. You will examine the dynamics and sources of conflict, attitudes and beliefs, conflict styles, conflict theory, defensiveness, and the role of assumptions and emotions. This course will also focus intensively on communication theory and the skills that are the building blocks for negotiating, mediating, or resolving interpersonal conflict. Specific skills include non-defensive listening, questioning, reframing, and assertive speaking. This highly participatory course emphasizes selfawareness and skill development through structured exercises and simulations. ABLD117 ABLD111 This course is designed to help you understand your reactions to difficult situations. You will also develop skills that will help you effectively overcome the obstacles to reaching successful agreements. You will explore how withheld feelings impede the process of resolving a conflict. You will examine theory, skills, and approaches for managing and responding to anger, unreasonable demands, attacks, and outbursts. Topics such as anger triggers and self-management will be explored. You will focus on getting past unfinished business by clearing judgments, acknowledging hurt, reducing defensiveness, and working towards a trusting relationship. Prerequisite: ABLD114 This course will focus on the components of individual and community wellness in Aboriginal contexts. It is based on the belief that effective leaders work to maintain a personally balanced lifestyle. Mental, physical, spiritual, and emotional components are integral to effective leadership. In turn, leaders are strong promoters of community wellness. In this course, you will explore concepts of lifestyle balance, coping with stress, and setting boundaries. You will conduct an analysis of the impacts of colonization and oppression on individuals, families, and communities. You will also explore models of wellness and its meaning in different cultures. Dispute Resolution, Level 2: Overcoming the Past Individual and Community Wellness in Aboriginal Contexts $3016 DAYS3 CREDITS $3016 DAYS3 CREDITS ABLD112 ABLD116 Aboriginal Leadership Development Effective leadership is the key Aboriginal communities’ need to stay on-course in today’s rapidly changing world. Effective leaders are often measured in terms of their ability to influence and effect change in others. Leadership assessments will be used to measure your leadership abilities, provide feedback, and form action plans for future personal growth. As you learn, you will apply the principles for effective teams, mentoring, and decision making to current challenges in your workplace. You will also be expected to apply appropriate communication skills, creative problem-solving techniques, and group decision-making models. You will have the opportunity to develop effective working relationships with other teams. $3016 DAYS3 CREDITS Change Management: Aboriginal Organizations Aboriginal organizations are experiencing dramatic change. These changes have led to greater authority and, at the same time, the need for greater accountability. The changes that Aboriginal organizations and communities face today present significant challenges. This course will help you explore theories of change management, the impact of change, and strategies to effect positive change. You will acquire the skills and develop the tools and resources necessary to act as change agents by assisting organizations as they transition through change. You will participate in exercises designed to introduce positive changes in organizations and you will also explore the complementary roles of leadership required for effective organizations. $3016 DAYS3 CREDITS $3016 DAYS3 CREDITS 8Registration: 604.528.5590Centre for Aboriginal Programs & ServicesCertificate & Diploma Programs ABLD115 ABLD118 Aboriginal Justice and Governance Models Introduction to Project Management This course examines Aboriginal justice and governance, both historically and in contemporary contexts. It will compare the common characteristics and contrast the differences that shape leadership roles for governance in the public, voluntary, and private sectors. You will examine effective governance in light of intergovernmental relations, governmental structures, and the theories of power and politics. You will determine how the style of Aboriginal governance can function effectively while still preserving Aboriginal cultures, values, and worldviews. The course will provide you with an overview of the elements and requirements for Aboriginal governance in the contemporary context. This course is for senior managers who do not have a professional background in project management but who oversee a variety of large and small company projects. The course introduces the unique characteristics and fundamentals of project planning and management, and explores how people and teams influence project planning. You will examine the fundamentals of successful project management, including goal setting, the project team, scheduling, budgeting, and communications. You will develop project management skills by practicing different scheduling techniques, creating sound and transparent budgets, and applying the soft skills of project management, including team building and effective communication. $3016 DAYS3 CREDITS $3016 DAYS3 CREDITS ABLD150 Practicum ABLD110 Philosophy, Values and Ethics of Aboriginal Leadership This course provides an introduction to the philosophy, values, and ethics of leadership in Aboriginal contexts. You will explore both traditional and contemporary Aboriginal philosophies of leadership, the moral qualities leaders need to bring to their practice, the ethical challenges that often arise for leaders, what it means to identify oneself as a leader, and the unique moral challenges within a multicultural setting. You will gain awareness of the impact that various aspects of morality can have on leadership, and will analyze ethical concepts and issues while formulating and presenting your own positions. You will discover how moral judgments made as a leader may conflict with those made as a private citizen. How to balance the interests of constituents, individuals, and the larger community will be explored. In the practicum, you will have the opportunity to apply the skills and knowledge that you acquired in the first year of the certificate, in real-world situations, while experiencing the process of leading, managing, and becoming a team member. You will be required to document and illustrate your learning by choosing either the workplace-based practicum or the final integrated essay. In either option you are required to demonstrate how the learning objectives in each course have been applied in your personal and professional life. Prerequisite(s): ABLD110, ABLD111, ABLD112, ABLD113, ABLD114, ABLD115, ABLD116, ABLD117, and ABLD118 Class Schedules Find class schedules including dates, locations and fees online at www.jibc.ca/aboriginal About Course Fees Course fees listed are for JIBC New Westminster & Vancouver campuses only. For course fees at all other locations visit: www.jibc.ca All courses scheduled from April 1, 2012 onwards, are subject to a 2% increase. See website for further details. Course fees listed include the JIBC Learner Services Fee. $3843 MONTHS3 CREDITS $3016 DAYS3 CREDITS Centre for Aboriginal Programs & ServicesCertificate & Diploma Programswww.jibc.ca/aboriginal9 Aboriginal Leadership Diploma The Aboriginal Leadership Certificate is a prerequisite to the diploma. The diploma builds on the content of the certificate and includes a final integrative project, seven core courses, and six credits of electives. The comprehensive curriculum is designed to maximize the individual’s personal and professional growth, while providing a positive impact on the community. It represents an amalgamation of the critical, interlinked competency areas of leadership in Aboriginal justice, community safety and human services contexts. How to apply Once you have completed the Aboriginal Leadership Certificate contact the Centre for Aboriginal Programs & Services at 604.528.5647 or aboriginal@jibc.ca to register for courses in the diploma. Entrance Requirements ■ Completion of Aboriginal Leadership Certificate ■ Grade 12 or equivalent (with min. C+ in English) ■ Basic computer skills (Word, Excel, Outlook) SUGGESTED LEARNING PATH The 60-credit diploma program is designed for part-time learners. Talk to us about offering this diploma in your community! STEP 1. Complete the Aboriginal Leadership Certificate STEP 2. Courses for the diploma: ■ Aboriginal Organizational Development ■ Aboriginal Management and Practice ■ Presentation Skills and Storytelling [ABLD200] [ABLD201] [ABLD202] ■ Dispute Resolution, Level 3: Managing Group Conflict ■ Dispute Resolution, Level 4: Team Negotiation ■ Aboriginal Human Resource Management [ABLD203] [ABLD204] [ABLD205] ■ Principles of Financial Management: An Aboriginal Perspective [ABLD206] ■ Final Integrative Project [ABLD250] Qualifying entry status: Applicants who do not meet the requirements will need to contact the Coordinator for further information. STEP 3. Electives (six credits, visit www.jibc.ca/aboriginal for a list of New Westminster Campus Tuition STEP 4. Graduation. Stay connected! Come back as a lifelong learner ■ Diploma fee: $4,832 eligible electives) for professional development In addition to the tuition fees, learners are responsible for purchasing the required textbooks. Limited bursaries are available to Aboriginal students at the JIBC. Contact the Financial Aid Advisor directly for details at 604.528.5762 or financialaid@jibc.ca On Campus Class Schedule (Subject to change) Friday, Saturday, Sunday 8:30¯–¯4:30 Funding Availableš–š Check Online For Eligibility Contact our student services office to learn more about awards and bursaries. financialaid@jibc.ca www.jibc.ca/student-services 604.528.5762 10Registration: 604.528.5590Centre for Aboriginal Programs & ServicesCertificate & Diploma Programs Course Descriptions ABLD201 ABLD203 The following courses are the core courses in the Aboriginal Leadership Diploma and are open to learners who have completed the Aboriginal Leadership Certificate. Courses are offered at our New Westminster campus. Courses are listed in alphabetical order and not in the order in which they will be scheduled. Management is often defined as getting things done with the resources that you have available. These resources include time, money, equipment, people, and strategic alliances/partnerships. In this course, you will explore the criteria for effective leadership in numerous positions of responsibility, including management and supervisory roles. You will also examine management theory and its application in Aboriginal organizations and communities. As well as getting handson practice, you will create strategic plans, work with decision-making models, use risk assessment tools, conduct performance evaluations, and implement strategies to motivate others. This course looks at balancing group and individual needs. You will explore the dynamics within groups, roles, power imbalances, defensiveness, hidden agendas, disruptive behaviour, and value differences. You will be able to adapt the two-party conflict resolution model, make collaborative decisions, and resolve group conflict. As well, you will explore various theories of dispute resolution. The goal of the course is to integrate your own skills and knowledge so that you may effectively manage and resolve group conflicts within Aboriginal and nonAboriginal contexts. ABLD205 Aboriginal Human Resource Management This course is designed for Aboriginal leaders and managers who directly supervise staff. Special attention will be given to the laws and policies that regulate on-reserve and off-reserve employees and employers. This includes the Canada Labour Code, the Canadian Human Rights Act, and their administrative bodies. An emphasis on case studies of Aboriginal organizations will be used to present key concepts and issues. This course examines the critical elements of successful labour relations and effective human resource management in Aboriginal contexts. You will explore numerous functions of the human resource manager, including recruitment, selection, compensation, performance and competency, training, employee rights, and employment equity. The theory and practice of labour relations with its impact on unionization and collective bargaining will also form key components of this course. You will be exposed to basic elements of human resource management theory and human resource planning and their application to your work environment. $6046 DAYS3 CREDITS Aboriginal Management and Practice Dispute Resolution, Level 3: Managing Group Conflict $6046 DAYS3 CREDITS $6046 DAYS3 CREDITS ABLD204 ABLD200 Aboriginal Organizational Development Effective management in Aboriginal organizations involves a critical analysis of goals, strategies, structures, technologies, organizational wellness, and the external environment of the organization. The skills used to manage organizational conflict, politics, change, information, and organizational cultures are imperative for effective management. This course is an introduction to the study of human behaviour in organizations and the relationship between structure and behaviour. Topics include models of individual behaviour, perceptual processes, satisfaction, equity and quality of working life, group performance, and organizational effectiveness. The application of theories combined with conceptual tools will be used to analyze several case studies. Community-based planning will examine numerous approaches and techniques while exploring how these might be integrated and applied to the learners’ organizations. $6046 DAYS3 CREDITS Dispute Resolution, Level 4: Team Negotiation This course will explore the theoretical concepts and practice of effective negotiation, either as an individual or as a member of a team. The BC treaty process will provide a framework for exploring the principles and practices of team-based negotiation. Individuals will draw on personal experiences to refine and develop their own negotiation skills. Traditional approaches to negotiation often promote competitive tactics, resulting in unsatisfactory outcomes for one or both parties. In this course you will acquire the skills required for effective negotiation, including assessing the alternatives and building a climate of collaboration in order to get beyond resistance. Prerequisite(s): ABLD205 $6046 DAYS3 CREDITS About Course Fees Course fees listed are for JIBC New Westminster & Vancouver campuses only. For course fees at all other locations visit: www.jibc.ca All courses scheduled from April 1, 2012 onwards, are subject to a 2% increase. See website for further details. Course fees listed include the JIBC Learner Services Fee. Centre for Aboriginal Programs & ServicesCertificate & Diploma Programswww.jibc.ca/aboriginal11 ABLD250 ABLD202 The focus of the final integrative project will be a presentation in which you will demonstrate how you have applied the theories, skills, and knowledge acquired in both the first and second years of the program. This presentation may be a collaborative effort. However, each team member will be required to document specific areas of skill application. Along with the evidence presented, you will be required to provide a list of references that are willing to validate your overall personal and professional development. The concluding section of the presentation will be entitled “How I Made a Difference,” and will provide you with the opportunity to address how you have made a difference in your work environment over the course of the program. Prerequisite(s): ABLD200, ABLD201, ABLD202, ABLD203, ABLD204, ABLD205, and ABLD206 This course will focus on effective presentations through the use of storytelling and oral traditions. You will apply effective oral presentation techniques to a wide variety of audiences, including the media, internal groups, and external organizations. To improve writing skills, you will conduct the related research to write press releases, reports, agendas, briefing notes, communication plans, and proposals. The course includes an opportunity for creative writing. You will also practice the skills needed to facilitate and manage productive meetings. Final Integrative Project Presentation Skills and Storytelling $6046 DAYS3 CREDITS ABLD206 Principles of Financial Management: An Aboriginal Perspective This course will introduce current and potential leaders to the principles and practices of financial management. The focus will be to help you develop an understanding of the financial and accounting concepts that are relevant to the non-financial manager. This includes financial statement analysis, budgeting, and interfacing with financial managers. The goal of the course is to provide you with the fundamentals of finance and accounting within Aboriginal contexts. Basic finance and accounting principles will be blended with case studies that are based on common experiences in an Aboriginal setting, and the application to Band offices, economic development initiatives, corporations, health centres, and non-profit societies. $6046 DAYS3 CREDITS $6043 MONTHS3 CREDITS "The Aboriginal Leadership Certificate provided me with indepth education that has enhanced my professional skills in my work environment, and completing the program on a part-time basis was also attractive. I am pleased to say this program exceeded my expectations. A few features of the program that worked very well for me: the majority of the instructors are First Nations’, the diverse ages of participants was helpful in providing a wide range of perspectives; the supportive learning environment helped me as a mature student as I was very intimidated having not been in an academic environment. In the end I was very pleased with my good grades! I am very grateful for the opportunity and learning environment at the JIBC." Esther Charlie Aboriginal Leadership Certificate Student, ASCIRT Coordinator, Inter Tribal Health Authority – Nanaimo 12Registration: 604.528.5590Centre for Aboriginal Programs & ServicesCertificate & Diploma Programs Additional Courses and Certificates of Interest from the Centre for Counselling & Community Safety The following is a sampling of courses and certificates offered in 2011-2012 through the Centre for Counselling & Community Safety. Some courses may be used as electives in certificate programs, such as the Aboriginal Leadership Diploma. CERTIFICATE Aboriginal Focusing-Oriented Therapy And Complex Trauma Certificate The Focusing-Oriented Therapy and Complex Trauma certificate is an advanced 21-day (10.5 credit) program that uses Focusing-Oriented Therapy as a safe and effective method of working with clients who experience complex trauma. The program emphasizes both knowledge and application through classroom instruction, clinical practice (logged and supervised therapy sessions) and clinical supervision/ observation. A variety of Aboriginal/Indigenous treatment modalities are woven throughout the courses, including experiential exercises, story-telling, ceremonial processes and ‘landbased’ healing techniques. See pg.26 for full description. CERTIFICATE | CONTRACT ONLY Aboriginal Trauma Certificate This 20-day program for Aboriginal and non-Aboriginal professionals is delivered in four one-week modules to be taken sequentially. You will gain knowledge, skills, and awareness to effectively support Aboriginal peoples experiencing intergenerational as well as personal complex trauma and PTSD. Land-based healing approaches and techniques will also be explored. The format is highly interactive and experiential, and will include storytelling, role-playing and small group discussions; provide opportunities for community, relational, and self-reflection; and explore community healing strategies. See pg.28 for full description. FOR MORE INFORMATION Program Coordinator 604.528.5711 or counselling@jibc.ca Program Assistant 604.528.5875 or counselling@jibc.ca www.jibc.ca/cccs AD129 All My Relations: Working with Aboriginal Clients in Substance Use Recovery This course will provide you with a basic understanding of how movements of Canada’s colonial process (e.g. residential schools) impact Aboriginal clients presenting in substance use settings. This knowledge will assist service providers working within Aboriginal communities affected by the change in culture, family systems, and substance-related birth defects. Prerequisite: AD400. Instructor: Teresa Howell $161.50 ($151.50 GROUP RATE) 1 DAY0.5 CREDITS AD120 ONLINE Fetal Alcohol Spectrum Disorder This online course is for frontline workers, program managers, and others working with high-risk women and/or children, youth, and adults living with fetal alcohol spectrum disorder (FASD), along with their families and support networks. This course will provide an overview of FASD and its prevention. You will discuss how a diagnosis is made and how to work effectively with clients affected by FASD. This 21-hour course spans seven weeks. Participants are required to complete all the course readings, regularly post comments, and submit a final assignment. Instructors: Nancy Poole and Jan Lutke $397.50 ($367.50 GROUP RATE) 3 DAYS1.5 CREDITS Group Rate A group rate is available for Centre for Counselling & Community Safety courses when three or more persons from the same organization register at the same time. Centre for Aboriginal Programs & ServicesCertificate & Diploma Programswww.jibc.ca/aboriginal13 Class Schedules Find class schedules including dates, locations and fees online at www.jibc.ca/cccs AD409 CY279 You will gain up-to-date information on fetal alcohol spectrum disorder (FASD) and best practices when working with people living with FASD and women at risk of having a child affected by FASD. Topics include understanding FASD across the lifespan, BC resources for diagnosis and support, and a range of prevention models that support women of child-bearing years. Prerequisite: AD400. Instructor: Nancy Poole In this course, you will explore girls’ and younger women’s experiences with alcohol and other high-risk coping. The course highlights the girls’ own voices, as they speak directly about their experiences and concerns about their health and drinking through multimedia film and art. You will examine current research, and specific strategies for working with girls who are differently situated and marginalized in communities across Canada, both urban and rural, will also be shared. Girls’ drinking will be explored within an intersectional framework that considers the impact of experiences of racism, sexism, abuse, sexual exploitation, body image and violence on girls and their coping and resistance. Instructor: Natalie Clark Fetal Alcohol Spectrum Disorder: Increasing Our Understanding $142.50 ($132.50 GROUP RATE) 1 DAY0.5 CREDITS COUNS138 On the Edge: Vicarious Trauma and Compassion Fatigue in Aboriginal Organizations This course is for community-based helpers who spend much of their time working with trauma survivors. You will receive an overview of the western theory about vicarious trauma, compassion fatigue and countertransference. It is also an overview of the Aboriginal experience, where many helpers are trauma survivors themselves. You will be provided with information, skills, and tools for dealing with and preventing overwhelm. You will discuss topics such as boundaries, physiological impacts, spirituality, supervision models, and treatments experienced in a variety of cultures. Instructors: Carrie Reid and Carol White $166.50 ($156.50 GROUP RATE) 1 DAY0.5 CREDITS Understanding and Responding to Girls and High-Risk Drinking $173.50 ($163.50 GROUP RATE) 1 DAY0.5 CREDITS CY277 Who Am I? Understanding the Role of Identity in Marginalized Youth Experiences This course is designed for professionals working with youth, in particular, marginalized youth, including Aboriginal, immigrant and lesbian, gay, bisexual or transgender (LGBT) youth. Using identity development theory as a framework, we will explore how we can work more effectively with youth and address some of the challenges they face in their lives today, such as bullying, gangs and suicide. While this course is grounded in theory, it is also experiential, self-reflective and participatory, and taught within a social justice framework. Instructor: Natasha Aruliah $297 ($276 GROUP RATE) 2 DAYS1.0 CREDITS TS126 Working With People Who Self-Harm This course is designed for health and mental health professionals. Cutting and other self-injurious behaviours are on the increase among adolescents and young adults. In this course you will gain an understanding of the causes of these behaviours as well as explore tried and tested helping strategies. The course aims to provide an understanding of the origins and experience of self-injurious behaviours, as well as practical tools that can be used to help in recovery from self-harm. Instructor: Mark Weinberg $173.50 ($163.50 GROUP RATE) 1 DAY0.5 CREDITS 14Registration: 604.528.5590Centre for Aboriginal Programs & ServicesCertificate & Diploma Programs COURSE LISTING BY CODE ABLD110 PG.9 Philosophy, Values and Ethics Additional Courses and Certificates from the Centre for Counselling & Community Safety ABLD111 PG.8 Individual and Community AD120 PG.13 Fetal Alcohol Spectrum Disorder ABLD112 PG.8 Aboriginal Leadership Development AD129 PG.13 All My Relations: Working with Aboriginal ABLD113 PG.8 Writing and Research Skills AD409 PG.14 Fetal Alcohol Spectrum Disorder: ABLD114 PG.8 Dispute Resolution, Level 1 ABLD115 PG.9 Aboriginal Justice and Governance Models COUNS138 PG.14 On the Edge: Vicarious Trauma and ABLD116 PG.8 Change Management: Aboriginal Organizations ABLD117 PG.8 Dispute Resolution, Level 2: CY277 PG.14 Who Am I? Understanding the Role of ABLD118 PG.9 Introduction to Project Management CY279 PG.14 Understanding and Responding ABLD150 PG.9 Practicum TS126 PG.14 Working With People Who Self-Harm ABLD200 PG.11 Aboriginal Organizational Development ABLD201 PG.11 Aboriginal Management and Practice ABLD202 PG.12 Presentation Skills and Storytelling ABLD203 PG.11 Dispute Resolution, Level 3: ABLD204 PG.11 Dispute Resolution, Level 4: Team Negotiation ABLD205 PG.11 Aboriginal Human Resource Management ABLD206 PG.12 Principles of Financial Management: ABLD250 PG.12 Final Integrative Project of Aboriginal Leadership Wellness in Aboriginal Contexts Overcoming the Past Clients in Substance Use Recovery Increasing Our Understanding Compassion Fatigue in Aboriginal Organizations Identity in Marginalized Youth Experiences to Girls and High-Risk Drinking Managing Group Conflict An Aboriginal Perspective Centre for Aboriginal Programs & ServicesCourse Listing by Codewww.jibc.ca/aboriginal15 CENTRE FOR COUNSELLING & COMMUNITY SAFETY The Centre for Counselling & Community Safety offers a wide range of courses and ’’ certificates in counselling, capacity building and community safety. Whether we are counsellors, teachers, health care or other service providers, it is essential to develop the skills and abilities to work with diversity, to respect and understand others. The JIBC’s programming provides the framework to build skills which improve relationships and creates inclusion and equity for all. Natasha Aruliah Instructor 16 Counselling and Capacity Building We provide practitioners with essential skills to protect, support and empower children, youth, adults, families and communities. Courses are designed for counsellors, frontline staff and other professionals who are currently working with clients and are interested in building and refining their counselling and support skills. See pg.19. Community Safety Our diverse programs give staff skills to assist individuals in coping with the consequences of crime and trauma and the knowledge and tools to enforce community bylaws. See pg.40. Customized Training Solutions Successful workplace training builds staff skills, strengthens performance, and gives you and your team confidence in a shared future. Customized training extends team learning beyond the classroom and into your everyday practice. CONTENTS 18 SPECIAL EVENTS 19 COUNSELLING AND CAPACITY BUILDING COURSES 26 CERTIFICATES 26 Aboriginal Focusing-Oriented Therapy and Complex Trauma Certificate 28 Aboriginal Trauma Certificate 29 Expressive Play Therapy Certificate You can provide workplace training that makes a difference by bringing our practical, immediately applicable courses and certificates to your organization. We can tailor any of our courses to meet your organization’s specific learning goals, and bring our outstanding faculty to you. Choose a one or two day course, or reap the benefits of a certificate program. 31 Our customized training is a cost-effective, practical and efficient way to provide essential counselling, capacity building and leadership your staff and organization needs, now and in the future. 34 Graduate Certificate in Complex Trauma and Child Sexual Abuse Intervention Call us at 604.528.5628 to further your organization’s learning today. Family Resource Program Certificate 33 Feminist Management Certificate Program 36 Substance Use Certificate Be sure to look for our innovative new courses and certificates: 39 Working With Youth Certificate ■ Creativity and Trauma 40 COMMUNITY SAFETY [COUNS260] [PG.20] ■ Mindfulness-Based Art Therapy¯–¯Level 1 [COUNS285] [PG.22] ■ Mindfulness-Based Counselling¯–¯Level 2 [COUNS366] [PG.22] ■ Mindfulness-Based Art Therapy¯–¯Level 2 40 Critical Incident Stress Management Certificate [COUNS385] [PG.22] ■ Supporting Clients Across Cultural Differences¯–¯Providing Relevant and Appropriate Services [COUNS268] [PG.24] ■ Youth Leadership [CY280] [PG.25] ■ Aboriginal Focusing-Oriented Therapy And Complex Trauma Certificate [PG.26] ■ Graduate Certificate in Complex Trauma and Child Sexual Abuse Intervention [PG.34] ■ Bylaw Compliance, Enforcement, and Investigative Skills Certificate [PG.43] 43 Bylaw Compliance, Enforcement and Investigative Skills Level 1 Certificate 44 COURSE LISTING BY CODE Centre for Counselling & Community Safety www.jibc.ca/cccs17 SPECIAL EVENTS Bridging the Couple Chasm: Gottman Couples Therapyš–šA Research-Based Approach Level 1 Training Featuring: John Gottman and Julie Schwartz Gottman Course Code: SPE117 œ Nov 3-4, 2011œ9:00amž–ž5:00pmœ $499, ($449 early bird rate by Oct 4, 2011) 1.0 Credit The Stanley Theatre, 2750 Granville Street, Vancouver When couples enter the therapy office, they sting with pain and despair. They look to the clinician to referee chronic conflicts, fix their partners, and rebuild burned bridges. Now, based on Dr. John Gottman’s 35 years of compelling research with over 3,000 couples, there’s a practical and highly effective approach to guiding these couples across the chasm that divides them. In this workshop, Drs. John and Julie Gottman provide you with a research-based roadmap for helping couples to compassionately manage their conflicts, deepen their friendship and intimacy , and share their life purpose and dreams. In this inspirational two-day course, you will learn: ■ Research-based strategies and tools to help couples successfully manage conflict ■ Skills that empower couples to dialogue about their worst gridlocked issues by uncovering their underlying dreams, history, and values ■ Methods to help couples process their fights and heal their hurts ■ Techniques for couples to deepen their intimacy and minimize Summer Institute 2012: A Creative Journey Through Mindfulness Based Art Therapy Featuring: Margaret Jones-Callahan Course Code: COUNS285 and COUNS385 Jul 3-6, 2012œ9:00amž–ž4:30pm $600, ($550 early bird rate by May 28, 2012) 2.0 Credits JIBC New Westminster Campus Come learn to cultivate positive social and emotional health and selfmanagement skills through mindfulness awareness within the creative process. Through seeing and experiencing our images, thoughts, emotions, and sensations as a continuous, ever changing stream of events, new perspectives and insights are generated and empathy, resilience, confidence, and the courage to express our natural creative intelligence arise. You will learn to apply these skills to pain management, trauma issues, anxiety, addiction recovery, stress management and work place issues through discussion and experiential exercises. This course extends the creative exploration of therapeutic issues to the principles of Mindfulness of Effort, Speech and Mind, and the wisdom arising from mindfulness. Through mindfulness exercises of group composition you will learn, circle stories, brush practice, mask and mirror, and space awareness practices, to address specific issues such as conflict, relationship issues, grief, shock, stress, anxiety and addiction. Regular meditation practice is encouraged to cultivate the natural expressive power of mind and positive qualities of inner strength. Includes lunch. relapse ■ New assessments and effective interventions to help understand couples’ struggles Included in your registration fee, you will receive a 300-page clinical manual ($150 value) featuring new relationship assessment questionnaires and clinical interventions designed to help couples break the cycle of criticism, defensiveness, contempt and stonewalling. Faculty Bios JIBC faculty are some of the most respected and experienced educators in BC working in their chosen fields. Read faculty bios online at: www.jibc.ca/cccs/faculty 18Registration: 604.528.5590Centre for Counselling & Community SafetySpecial events INDIVIDUAL COURSES Counselling and Capacity Building AD210 COUNS126 Most of the following courses are open to general enrolment and you may register as you choose. Some courses are part of a certificate program and may require approval of the Program Coordinator and/ or completion of an application process prior to registration. Courses are listed in alphabetical order. Predicated on the theories of narrative therapy and other strength-based paradigms, this course will introduce you to art therapeutic principles of practice for working with people in early stages of recovery. You will learn about clinical dynamics, legal and ethical issues, potential benefits and contraindications of art therapy for this client population. You will have the opportunity to experience the materials and processes directly. No art-making experience or skill is required. Instructor: Sabine Silberberg Behaviour Change Counselling is an adaptation of Motivational Interviewing, with an emphasis on addressing lifestyle and healthy behaviour changes when the practitioner has only short periods of contact (10-30 minutes). You will be introduced to a specific skill set to engage in collaborative and constructive conversations with clients related to the importance of behaviour change. Instructor: Rob Axsen AD401 ALSO ONLINE A Continuum of Care: Prevention to Harm Reduction This course provides an introduction to the system of care for substance use in BC. You will learn about historical and current developments at the federal and provincial level. Exploration of the major components of the system, resources and strategies to access will be explored. This course can also be taken online. During the 14-hour online course, which spans six weeks, you will participate in online activities such as written presentations, readings, website explorations, email discussions and completion of a learning journal. Prerequisite: AD400. Instructor: Michelle Hawco Art Therapy in Early Stages of Addiction Recovery $285 ($265 GROUP RATE) 2 DAYS1.0 CREDITS AD403 Assessment Practices You will develop an in-depth understanding of the assessment process, with emphasis on eliciting relevant information from clients through collaborative and motivational interviewing practices. Topics include the identification process, assessment methods and tools, readiness to change, and treatment planning basics. Prerequisite: AD400. Instructor: Rob Axsen $280 ($260 GROUP RATE) 2 DAYS1.0 CREDITS $280 ($260 GROUP RATE) 2 DAYS1.0 CREDITS AD129 EP508 This course will provide you with a basic understanding of how movements of Canada’s colonial process (e.g. residential schools) impact Aboriginal clients presenting in substance use settings. This knowledge will assist service providers working within Aboriginal communities affected by the change in culture, family systems, and substance-related birth defects. Prerequisite: AD400. Instructor: Teresa Howell This course explores the characteristics of an effective counsellor and gives you an uncomplicated way to understand human behaviour. You will identify strategies for talking to clients about the essential steps that lead to change and how to help clients become aware of the interplay among thoughts, feelings, actions and physiology. You will identify what is effective and what you can specifically do to become more effective in the role of counsellor. Instructor: Elaine Stoll $161.50 ($151.50 GROUP RATE) 1 DAY0.5 CREDITS $260 ($240 GROUP RATE) 2 DAYS1.0 CREDITS All My Relations: Working with Aboriginal Clients in Substance Use Recovery Becoming a More Effective Counsellor Behaviour Change Counselling in Community Settings $158.50 ($148.50 GROUP RATE) 1 DAY0.5 CREDITS EP278 Clinical Supervision: Innovative Practices Becoming a clinical supervisor can be a natural and gratifying evolution of one’s career as a therapist. This course will deepen your understanding of some of the main theories of clinical supervision and their applications, forms of service delivery (such as group supervision), ethical and legal issues (such as vicarious liability and confidentiality), evaluation of supervisor/supervisee efficacy, and supervisory professional development (such as self and layered supervision). Instructor: Monica Franz $270 ($250 GROUP RATE) 2 DAYS1.0 CREDITS AD407 Community Voices/ Contemporary Issues In this course, you will explore your values and deepen your understanding of selected contemporary issues facing clients and practitioners. You will learn about consumer and sector advocacy, supervised injection sites, substitution therapies, harm reduction approaches, and survival sex trade worker co-operatives. Prerequisite: AD400. Instructor: Tom Hetherington $143.50 ($133.50 GROUP RATE) 1 DAY0.5 CREDITS Class Schedules Find class schedules including dates, locations and fees online at www.jibc.ca/cccs Centre for Counselling & Community SafetyIndividual Courses www.jibc.ca/cccs19 AD408 EP587 COUNS163 This course explores the drug policy reform movement and the consequences of the global war on drugs. You will learn about problems with current drug control approaches, evidence-based drug policy alternatives, and the concept of a regulated drug market based on human rights and public health principles. The lessons learned from alcohol and tobacco policy will also be discussed. Prerequisite: AD400. Instructor: Mark Haden Asking effective questions is an art and plays a key role in the counselling/helping dynamic. Learn about the six essentials of asking good questions. Discover what your questioning style is and how to deepen and broaden it. Learn to ask interesting questions that relate specifically to the themes buried inside client conversations. Being more creative in how and what you ask helps the client engage with you. Instructor: Elaine Stoll The content of this three-day course will focus on the use of expressive therapies to help children who have suffered the loss of a primary caregiver or family member, whether a temporary loss such as separation, divorce, hospitalization, or incarceration, or a permanent loss due to death, adoption, foster care, and/or immigration. You will be considering the crucial role of attachment in the mother-child relationship, the effects of the loss of a primary attachment on a child’s emotional well-being. You will have the opportunity to experience the image-making process (using metaphors, visualizations, art, assemblage, sewing, and storytelling) as related to the topic of loss. Strongly Recommended: CY104 and CY104A. Instructor: Marie-José Dhaese Compassion and Policy: The Heart and Mind of Drug Policy Reform $143.50 ($133.50 GROUP RATE) 1 DAY0.5 CREDITS Counselling Skills: The Art of Asking Effective Questions $270 ($250 GROUP RATE) 2 DAYS1.0 CREDITS COUNS260 NEW AD410 Concurrent Disorders Planningž–ž Level 1 This course covers key issues in treatment planning, including definitions, terms, and classification systems; the relationship between mental health and addiction; and basic principles of screening, assessment, and treatment planning. Course format focuses on experiential learning, with an emphasis on the role of service providers as agents of change. Prerequisite: AD400. Instructor: TBA $280 ($260 GROUP RATE) 2 DAYS1.0 CREDITS Group Rate A group rate is available for Centre for Counselling & Community Safety courses when three or more persons from the same organization register at the same time. Faculty Bios JIBC faculty are some of the most respected and experienced educators in BC working in their chosen fields. Read faculty bios online at: www.jibc.ca/cccs/faculty Creativity and Trauma This course will present current research on the impact of mindfulness developmentally, and its effects in treating trauma. The cultivation of social and emotional intelligence can interrupt traumatic patterning and generate new resources. You will explore how the creative process offers a stable, and nurturing container for working through emotional conflict and trauma through lecture and experiential creative activities. A variety of mediums will be offered, including brush work, collage, and circle stories. We will discuss specific topics related to trauma including developmental issues, identity, the dynamics of shame, neuroplasticity and healing, and affect theory. Instructor: Margaret Jones-Callahan $295 ($275 GROUP RATE) 2 DAYS1.0 CREDITS TS123 Everything You Ever Wanted to Know About the DSM-IV-TRž–žLevel 1 This introductory course is for professionals interested in increasing their understanding of psychiatric concepts in order to better serve clients who are receiving services within the mental health system. You will examine the Diagnostic and Statistical Manual of Mental Disorders: DSM-IV-TR and review basic psychiatric diagnostic terminology. You will also discuss common diagnostic categories such as mood, anxiety and personality disorders, and the role of non-medical mental health professionals in the diagnostic process. Instructor: Jocelyn Lymburner Expressive Play Therapy for the Grieving Child $425.50 ($405.50 GROUP RATE) 3 DAYS1.5 CREDITS CY104 Expressive Play Therapy Methodsž–žLevel 1 This introductory course is for counsellors, social workers, child care workers, and mental health professionals working with children 3-12 years old. The course focuses on expressive play therapy methods and examines the function of art and play through the developmental stages. You will have the opportunity to learn about (and become familiar with) the toys and art therapy exercises used in working with children in this age group. Levels 1 and 2 are designed to be taken together. You will come to understand expressive play therapy as a holistic and integrative practice that addresses the physical, emotional, cognitive, and spiritual needs of children in therapy. Instructor: Marie-José Dhaese $286 ($266 GROUP RATE) 2 DAYS1.0 CREDITS $280 ($260 GROUP RATE) 2 DAYS1.0 CREDITS 20Registration: 604.528.5590Centre for Counselling & Community SafetyIndividual Courses CY104A | ADVANCED AD120 ONLINE COUNS171 This advanced course is for practitioners who use play and various expressive therapies in their work with children. You will learn about the guiding principles of child-centred play therapy, the intake process, setting up a playroom, how to structure the session, when to lead and when to follow, permissiveness, and limits. You will have the opportunity to view and discuss video excerpts of sessions. The afternoons will be spent practicing the material learned in the morning through role-playing. Prerequisite: CY104. Instructor: Marie-José Dhaese This online course is for frontline workers, program managers, and others working with high-risk women and/or children, youth, and adults living with fetal alcohol spectrum disorder (FASD), along with their families and support networks. This course will provide an overview of FASD and its prevention. You will discuss how a diagnosis is made and how to work effectively with clients affected by FASD. This 21-hour course spans seven weeks. Participants are required to complete all the course readings, regularly post comments, and submit a final assignment. Instructors: Nancy Poole and Jan Lutke In this course, you will learn how to integrate innovative paradigms guiding group practice in the facilitation of skilled group supervision. Through a series of discussions, demonstrations, self-reflective exercises, and practice sessions, you will apply paradigms of practice to your particular agency settings and client populations. Topics include qualities of group supervisory leadership, group dynamics and challenges, cultivating a collaborative group ethos, structural and administrative management, and group supervision ethics. Instructor: Monica Franz $286 ($266 GROUP RATE) 2 DAYS1.0 CREDITS $397.50 ($367.50 GROUP RATE) 3 DAYS1.5 CREDITS $297 ($277 GROUP RATE) 2 DAYS1.0 CREDITS CY278 AD409 AD405 In this course, you will pick up new (and fun) methods and activities for leading youth groups, exchange knowledge with your peers, and learn the theory and value of peer support amongst youth. This course will focus on creating and fostering inclusive groups with a peer support model; the roles, responsibilities and methods of a group facilitator; and the stages of group development. Participants will practice their new skills so they can work confidently with youth groups. Instructors: Romi Chandra and Iris Yong You will gain up-to-date information on fetal alcohol spectrum disorder (FASD) and best practices when working with people living with FASD and women at risk of having a child affected by FASD. Topics include understanding FASD across the lifespan, BC resources for diagnosis and support, and a range of prevention models that support women of child-bearing years. Prerequisite: AD400. Instructor: Nancy Poole Expressive Play Therapy Methodsž–žLevel 2 Facilitate This! Group Leadership Skills for Youth Workers $173.50 ($163.50 GROUP RATE) 1 DAY0.5 CREDITS COUNS110 Facilitating Effective Group Process The success of psycho-educational programs and therapy groups depends on the ability of the facilitator to work with group process. To be an effective facilitator, you must have skills of engagement that can both keep participants in the room and engage them in a collective process of learning and change. A group setting can challenge even the most skilled professionals. In this course, you will develop skills to facilitate group process. Topics include building a therapeutic alliance, creating an effective learning environment, understanding group development, understanding and working with cycles of inclusion, affection and control, working with mandated and reluctant participants, managing difficult challenges, and working with a co-facilitator. Instructor: Jane Katz Fetal Alcohol Spectrum Disorder Fetal Alcohol Spectrum Disorder: Increasing Our Understanding $142.50 ($132.50 GROUP RATE) 1 DAY0.5 CREDITS EP524 Fostering and Encouraging Client Responsibility In this two-day course you will learn practical ways to assist clients who describe themselves as stuck or overly dependent on others, systems or people. You will learn about the language of personal responsibility, the role collusion plays and how you can use metaphors to help clients focus. You will learn how to help your clients explore the 17 essentials that are needed to grow and build personal responsibility. Instructor: Elaine Stoll $270 ($250 GROUP RATE) 2 DAYS1.0 CREDITS Innovative Practice in Group Clinical Supervision Interconnected Risk This course will provide you with an understanding of the interconnected risks of substance use and violence, trauma, sexuality, mental health, marginalization, and poverty. Topics include building your own model/approach for doing multi-diagnosis, integrated care planning, and implementation of safety strategies. Prerequisite: AD400. Instructor: Michael Koo $280 ($260 GROUP RATE) 2 DAYS1.0 CREDITS CY250 Introduction to Art Therapy for Counsellors and Therapists This course is for professionals who integrate some form of art making into their clinical work, are not formally trained art therapists, and are interested in the expressive aspect of mind. The course will provide an introduction to the theory and practice of art therapy, enabling participants to use this powerful therapeutic medium with effectiveness, skill and ethical integrity. Areas covered include models of art therapy, both short term and long term, creating and maintaining and art therapeutic environment, therapeutic benefits and contraindications, vicarious traumatization, liability issues and boundary management. Opportunities will be provided for experiential practice, creative exploration, and discussions. Instructor: Margaret Jones-Callahan $285 ($265 GROUP RATE) 2 DAYS1.0 CREDITS $280 ($260 GROUP RATE) 2 DAYS1.0 CREDITS Centre for Counselling & Community SafetyIndividual Courses www.jibc.ca/cccs21 CONTRACT ONLY Making the Transition: Providing Service to Trans Survivors of Violence and Abuse The course content and delivery can be customized to fit your organization or community’s needs. This introductory course was developed by the Women/Trans Dialogue Planning Committee and the Justice Institute of BC for service providers interested in developing the knowledge and skills necessary to support and assist trans survivors of violence. While there are some issues of overlap between lesbian/gay/bisexual and trans communities (LGBT) relating to violence that can be addressed in a LGBT framework, trans people of all sexual orientations have specific service needs and experience unique barriers in attempting to access services. This training goes beyond a LGBT approach to address issues specific to work with trans survivors. The course will build on and increase your awareness in a variety of areas: the social context of violence against trans people; forms of violence and abuse typically experienced by trans people; power and control as examined through a trans lens; barriers to reporting violence and accessing services; and agency policies and practices required to create trans-positive environments and to support trans survivors who have experienced violence. For more information, call 604.528.5620 COUNS285 NEW Mindfulness-Based Art Therapyž–ž Level 1 This course teaches how to cultivate positive social and emotional health and self-management skills through mindfulness awareness within the creative process. Through seeing and experiencing our images, thoughts, emotions, and sensations as a continuous, ever changing stream of events, new perspectives and insights are generated and empathy, resilience, confidence, and the courage to express our natural creative intelligence arise. You will learn to apply these skills to pain management, trauma issues, anxiety, addiction recovery, stress management and work place issues through discussion and experiential exercises. This course emphasizes Mindfulness of Body and developing personal presence in the counselling dynamic. Instructor: Margaret Jones Callahan COUNS385 NEW ADVANCED COUNS366 NEW ADVANCED This course extends the creative exploration of therapeutic issues begun in Mindfulness¯–¯Based Art Therapy Level I, to the principles of Mindfulness of Effort, Speech and Mind, and the wisdom arising from mindfulness. Through mindfulness exercises, you will learn group composition, circle stories, brush practice, mask and mirror, and space awareness practices, to address specific issues such as conflict, relationship issues, grief, shock, stress, anxiety and addiction. Regular meditation practice is encouraged to cultivate the natural expressive power of mind and positive qualities of inner strength. Instructor: Margaret Jones-Callahan This experiential and contemplative course builds on Mindfulness-Based Counselling Level 1 for therapists wanting to make a commitment to mindfulness meditation practices and to deepen their understanding of its clinical applications. Using case studies and mindfulness practices you will learn how to enhance clients’ self-compassion, emotional healing, contentment as well as therapeutic presence. Participants are encouraged to bring their own case studies to discuss. Prerequisite: COUNS266. Instructor: Jennifer Rodrigues Mindfulness-Based Art Therapyž–ž Level 2 $300 ($280 GROUP RATE) 2 DAYS1.0 CREDITS COUNS266 Mindfulness-Based Counsellingž–ž Level 1 Mindfulness is seen to have a positive impact on brain functioning and psychological well-being. You will have the opportunity to explore mindfulness and compassion practices for yourself and learn strategies on how to help clients use mindfulness practice for self-management. The characteristics of mindfulness-based counselling are being centered in the present moment and a radical friendliness, acceptance, and compassion to all experiences. You will gain deeper understanding of the relevance of mindfulness practice in the quality of your work with others and greater experience in both personal and professional applications of mindfulness practices. Instructor: Jennifer Rodrigues. $144 ($134 GROUP RATE) 1 DAY0.5 CREDITS Mindfulness-Based Counsellingž–ž Level 2 $173.50 ($163.50 GROUP RATE) 1 DAY0.5 CREDITS AD204 Motivational Interviewing in Practicež–žLevel 1 You will develop an overview of Motivational Interviewing (MI) practice, and how MI can be used to assist clients in building motivation towards change and in strengthening commitment. Topics include understanding and facilitating change; overview of strategies for working with clients at each level of readiness for change; use of empathic counselling skills; working with resistance, ambivalence, and developing change plans. Note: It will be beneficial to have taken Assessment Practices AD403. Prerequisite: AD400. Instructor: Rob Axsen $280 ($260 GROUP RATE) 2 DAYS1.0 CREDITS COUNS205 | ADVANCED Motivational Interviewing in Practicež–žLevel 2 You will develop a deeper level of understanding of the spirit and principles of Motivational Interviewing practices. You will review key concept areas from Level 1, and then explore each one at a deeper level to assist in developing more comprehensive practice guidelines. Prerequisite: AD204. Instructor: Rob Axsen $280 ($260 GROUP RATE) 2 DAYS1.0 CREDITS $295 ($275 GROUP RATE) 2 DAYS1.0 CREDITS 22Registration: 604.528.5590Centre for Counselling & Community SafetyIndividual Courses COUNS138 On the Edge: Vicarious Trauma and Compassion Fatigue in Aboriginal Organizations This course is for community-based helpers who spend much of their time working with trauma survivors. You will receive an overview of the western theory about vicarious trauma, compassion fatigue and countertransference. It is also an overview of the Aboriginal experience, where many helpers are trauma survivors themselves. You will be provided with information, skills, and tools for dealing with and preventing overwhelm. You will discuss topics such as boundaries, physiological impacts, spirituality, supervision models, and treatments experienced in a variety of cultures. Instructors: Carrie Reid and Carol White $166.50 ($156.50 GROUP RATE) 1 DAY0.5 CREDITS CY265 CY266 | ADVANCED This course will focus on using the healing power of imagery through the medium of sandplay therapy to safely facilitate symbolic expression and transformation of painful experiences, and also provide ways of creating healing images in order to help children, youth, and adults face the challenges of their daily lives. You will learn about the therapeutic properties, setting up a sandplay area, and the many ways sandplay therapy (dry sand, wet sand, and water play) can be used. You will have an opportunity to make and witness sandplay images. Please bring a small tray filled with sand, corn flour, or birdseed and at least 15 to 20 figurines/small objects. Strongly Recommended: CY104 and CY104A. Instructor: Marie-José Dhaese In this course you will explore indepth sandplay therapy and its application and use with adults, children, and their families. We will discuss and explore further witnessing and facilitating the making of a spontaneous sandplay image and what to take note of during this process. We will also consider the use of structured interventions when needed. Both adult and child process and imagery will be addressed and participant imagery will be debriefed. Please bring a small tray filled with sand, corn flour, or birdseed and at least 15 to 20 figurines/ small objects. Prerequisite: CY265. Instructor: Marie-José Dhaese Sandplay Therapy: Using the Healing Power of Imagery to Help Children, Youth, and Adults Cope with the Challenges of Difficult Timesž–žLevel 1 Sandplay Therapy: Using the Healing Power of Imagery to Help Children, Youth, and Adults Cope with the Challenges of Difficult Timesž–žLevel 2 $286 ($266 GROUP RATE) 2 DAYS1.0 CREDITS $286 ($266 GROUP RATE) 2 DAYS1.0 CREDITS "In my role, I serve familiesž–žnew immigrant and refugee familiesž–žwith backgrounds that are sometimes difficult. The program was amazing, the different courses allowed me to reflect on my personal values and the way that I interact with others, including clients, and helped me develop the skills to better do my job. I feel more grounded. I understand the framework that supports the work I do daily. I have a solid foundation with the theory and practical skills which supports me in my work with families in the community." Ana Machado Padilla Graduate, Family Resource Program Certificate, Family Support Worker, Richmond Family Place Centre for Counselling & Community SafetyIndividual Courses www.jibc.ca/cccs23 COUNS268 NEW Supporting Clients Across Cultural Differencesž–žProviding Relevant and Appropriate Services This course will build on intercultural theory and introduce basic intercultural counselling and support skills relevant to working with diverse populations. You will explore your role as a service provider and what you bring to the client support process. You will also examine factors that impact your service provision and interactions across cultural differences. Best practices necessary to appropriately and effectively support our clients and communities are discussed. This course is grounded in theory and will be experiential, self-reflective and participatory and taught within a social justice framework. This course is for anyone working across cultural difference, specifically those with counselling and/or support responsibilities. Instructor: Natasha Aruliah $280 ($260 GROUP RATE) 1 DAY0.5 CREDITS Continuing Education Credits Most of our courses and special events have been pre-approved or are eligible for continuing education credits with the following professional associations: ■ Canadian Counselling Association ■ Canadian Psychological Association ■ Canadian Professional Counsellors Association Questions? 604.528.5711 or counselling@jibc.ca Group Rate A group rate is available for Centre for Counselling & Community Safety courses when three or more persons from the same organization register at the same time. EP286 CY240 Are you teaching effective problem-solving skills to your clients? Discover the role that 10 decision-making styles play in problemsolving approaches. You will learn how to listen for what’s behind how a person presents and describes problems. This new skill can help your clients strengthen their desire to more constructively solve their own problems. You will also learn to add one important question that is missing from many problem-solving models. Instructor: Elaine Stoll This course explores the impact of trauma across the developmental lifespan of children and adolescents, and considers the impact of the intersections of gender, culture, sexuality, community, and the resulting coping strategies. You will learn how to support and evaluate the needs of children and adolescents who have experienced trauma, and examine specific skills for meeting these needs within a strengthsbased and relational-cultural model. Best practices and emerging innovations in assessment and treatment will also be discussed. Instructors: Cheryl Bell-Gadsby and Natalie Clark Teaching Problem-Solving Skills to Clients $143.50 ($133.50 GROUP RATE) 1 DAY0.5 CREDITS TS225 Trauma and Addictions: Assessment and Treatment Issues In this course, you will examine current theoretical understandings regarding the impact of human responses to traumatic experiences, with emphasis on the consequent development of substance use and addictions in some individuals. You will review the psychobiological and psychosocial processes of both trauma and addictions, and consider the complications for assessment and treatment of the concurrent disorders (PTSD-SUD). As well, you will discuss available guidelines for best-practice approaches in integrative treatment models. Prerequisite: AD400. Instructor: Joe Solanto $280 ($260 GROUP RATE) 2 DAYS1.0 CREDITS CY279 Understanding Children and Youth Who Have Experienced Trauma $280 ($260 GROUP RATE) 2 DAYS1.0 CREDITS EP308 Understanding Pharmacology from a Counsellor’s Perspective This course is for any helping professional interested in expanding their knowledge of pharmacology and how it pertains to clinical counselling situations. You will learn about the central nervous system, anti-depressant medications, antianxiety medications, and drugs used to treat schizophrenia and bipolar disorder. Emphasis is placed on substance use and the consequences (effects, side effects, lethality) of mixing psychotropic medications with street drugs. Prerequisite: AD400. Instructors: Yvonne Savard and Munir Velji $280 ($260 GROUP RATE) 2 DAYS1.0 CREDITS Understanding and Responding to Girls and High-Risk Drinking In this course, you will explore girls’ and younger women’s experiences with alcohol and other high-risk coping. The course highlights the girls’ own voices, as they speak directly about their experiences and concerns about their health and drinking through multimedia film and art. You will examine current research, and specific strategies for working with girls who are differently situated and marginalized in communities across Canada, both urban and rural, will also be shared. Girls’ drinking will be explored within an intersectional framework that considers the impact of experiences of racism, sexism, abuse, sexual exploitation, body image and violence on girls and their coping and resistance. Instructor: Natalie Clark $173.50 ($163.50 GROUP RATE) 1 DAY0.5 CREDITS 24Registration: 604.528.5590Centre for Counselling & Community SafetyIndividual Courses AD400 ALSO ONLINE Understanding Substance Use This course provides an overview of current key concepts and models in the field of substance use applying the bio-psychosocial-spiritual model, the stages of change model as well as the harm-reduction approach to practice. You will be able to identify existing barriers to accessing help and have the opportunity to explore ethical issues and challenges working with clients. This course can also be taken online. Online activities are interactive and include presentations, readings, website explorations, discussions and the completion of learning activities. No previous online learning experience is required to participate in this course. This 14-hour course spans six weeks, and participants are required to participate in two teleconference calls. This is a prerequisite for further courses in the Substance Use Certificate. Instructor: Michelle Hawco $280 ($260 GROUP RATE) 2 DAYS1.0 CREDITS COUNS168 Welcome to Canada: Working Effectively with Newcomers This course is for anyone working with temporary workers, immigrants, and refugees. We will examine theories of adjustment and transition, and intercultural theory, and specifically, explore how to effectively support newcomers to ensure their successful transition to Canada as well as look at factors that hinder or ease adjustment. While this course is grounded in theory, it will be experiential, selfreflective and participatory, and will be taught within a social justice framework. Instructor: Natasha Aruliah $173.50 ($163.50 GROUP RATE) 1 DAY0.5 CREDITS CY277 Who Am I? Understanding the Role of Identity in Marginalized Youth Experiences This course is designed for professionals working with youth, in particular, marginalized youth, including Aboriginal, immigrant and lesbian, gay, bisexual or transgender (LGBT) youth. Using identity development theory as a framework, we will explore how we can work more effectively with youth and address some of the challenges they face in their lives today, such as bullying, gangs and suicide. While this course is grounded in theory, it is also experiential, self-reflective and participatory, and taught within a social justice framework. Instructor: Natasha Aruliah $297 ($276 GROUP RATE) 2 DAYS1.0 CREDITS CY267 Working More Effectively with Parents and Other Caregivers The content of this course is applicable whether you see parents in their homes, in your office, in groups, or individually. Learn more about what to avoid doing and what to ensure you include. Developing strategies for sorting through the multiple agendas brought to the table will ensure you aren’t colluding with the parents/caregivers. You will learn how to effectively focus your attention as well as their attention in the intense dynamic that accompanies helping parents. Instructor: Elaine Stoll $161.50 ($151.50 GROUP RATE) 1 DAY0.5 CREDITS COUNS102 | ADVANCED Working with Complicated Grief This course explores the extraordinarily challenging clinical situations. You will learn why, in some situations, the “normal” course of grief does not apply. Factors such as violent crime and symbolic loss, etc. will be explored. You will examine a model for assessing and addressing complicated grief as well as how to distinguish the difference between complicated grief and post-traumatic stress disorder (PTSD). Instructor: Kathryn Priest-Peries $143.50 ($133.50 GROUP RATE) 1 DAY0.5 CREDITS TS126 Working With People Who Self-Harm This course is designed for health and mental health professionals. Cutting and other self-injurious behaviours are on the increase among adolescents and young adults. In this course you will gain an understanding of the causes of these behaviours as well as explore tried and tested helping strategies. The course aims to provide an understanding of the origins and experience of self-injurious behaviours, as well as practical tools that can be used to help in recovery from self-harm. Instructor: Mark Weinberg $173.50 ($163.50 GROUP) 1 DAY0.5 CREDITS CY280 NEW Youth Leadership In this course you will explore the question: “What is inclusive youth leadership and how can I affect change?” You will explore your own leadership style and develop inclusive leadership skills while learning to mentor leadership in youth. You will examine ways to include young people in decision-making processes, create organization-specific youth friendly checklists, and will learn tips and tools for setting up youth friendly spaces. You will also learn about creating equal space in decision-making and how to level power dynamics. Recommended: CY278. Instructors: Romi Chandra, Iris Yong $280 ($260 GROUP RATE) 2 DAYS1.0 CREDITS FOR MORE INFORMATION Program Coordinator 604.528.5711 Program Assistant 604.528.5875 email: counselling@jibc.ca www.jibc.ca/cccs About Course Fees Course fees listed are for JIBC New Westminster & Vancouver campuses only. For course fees at all other locations visit: www.jibc.ca All courses scheduled from April 1, 2012 onwards, are subject to a 2% increase. See website for further details. Course fees listed include the JIBC Learner Services Fee. Centre for Counselling & Community SafetyIndividual Courses www.jibc.ca/cccs25 CERTIFICATES Aboriginal Focusing-Oriented Therapy and Complex Trauma Certificate The Focusing-Oriented Therapy and Complex Trauma certificate is an advanced 21-day (10.5 credit) program that uses Focusing-Oriented Therapy as a safe and effective method of working with clients who experience complex trauma. The program emphasizes both knowledge and application through classroom instruction, clinical practice (logged and supervised therapy sessions) and clinical supervision/observation. A variety of Aboriginal/ Indigenous treatment modalities are woven throughout the courses, including experiential exercises, story-telling, ceremonial processes and land-based healing techniques. What is Focusing-Oriented Therapy? Focusing-Oriented Therapy (FOT) is a body-centred and personcentred approach to healing, developed three decades ago at the University of Chicago by Dr. Eugene Gendlin. FOT allows clients total control of the pace and the direction of their healing journey. It is particularly effective in the treatment and healing of complex trauma caused by accident, sexual, physical, emotional abuse or neglect. FOT has been especially well received in Aboriginal communities because of its humanistic, person-centred approach to healing, which reflects the core values of respect and non-interference. How the certificate and courses are offered Courses are open to certificate students only. However, all or part of the certificate can be offered on a contract basis and customized for your organization, agency or group. For further information please contact the Program Coordinator at 604.528.5628 or counselling@jibc.ca. In addition to the certificate received from the JIBC, program graduates are eligible for international certification as a FocusingOriented therapist, from the Focusing Institute of New York. Clinical practice and supervision For more information about FOT, visit www.focusing.org. This program component provides the students with clinical skills and feedback about their level of practice throughout the program. You will log and document a minimum of 80 therapy sessions that you have led and attend regular supervision sessions. You will also submit one videotape upon completion of the program for evaluation by the course instructors to demonstrate the required level of competency for certification. Who should attend Observation This program will benefit Aboriginal and non-Aboriginal counsellors and therapists who are interested in developing clinical treatment techniques and strategies essential to healing of traumatic life situations presented by many clients. Focusing-Oriented Therapy is particularly helpful to practitioners who work with residential school survivors, addictions, and survivors of sexual, physical and emotional abuse. The program especially benefits counsellors and therapists who work in Aboriginal agencies and/or communities or in various other cross-cultural situations/settings. Note: While this program is taught from an Aboriginal, land-based knowledge perspective, peoples from all cultures and ethnicities are encouraged to apply. How to apply ■ We recommend you apply as soon as possible, to allow for adequate time to process your application. ■ Download an application form from www.jibc.ca/cccs ■ Include a letter of intent, your resume and a work letter of reference with your application form. ■ There is a $75 non-refundable application fee. ■ Students are selected based on their letter of intent, previous education, training, and/or experience and the strength of their reference. Please note that paraprofessionals who have been working in the field without formal training will also be considered. ■ Once your application has been approved, register directly with the Student Services Centre at 604.528.5590. We suggest registering at least one month before classes begin as seating is limited. In the observation component, which is ongoing throughout the program, you will gain experience in how to offer feedback from the client perspective to peers in a professional and constructive manner. As well, you will experience and effectively observe and reflect on the therapeutic process and will debrief in clinical supervision sessions. Program fee The cost to complete the program is $4,301.50 plus non-refundable application fee. Includes training materials. Candidates for this program may also be eligible for JIBC awards and bursaries. For details visit www.jibc.ca/student-services or call 604.528.5762. SUGGESTED LEARNING PATH STEP 1. Complete the courses in the following sequence: ■ Complex Trauma [CT301] ■ Basic Focusing-Oriented Therapy and Complex Trauma ■ Intermediate Focusing-Oriented Therapy [CT302] [CT303] ■ Advanced Focusing-Oriented Therapy and Complex Trauma [CT304] ■ Depression, Grieving and Complex Trauma ■ Clinical Spirituality and Complex Trauma ■ Dreams and Complex Trauma [CT305] [CT306] [CT307] STEP 2. Graduation. Stay connected! Come back as a lifelong learner for professional development. 26Registration: 604.528.5590Centre for Counselling & Community SafetyCertificates Course Descriptions Courses are designed and taught from an Aboriginal perspective. Some content may be moved from one course to another to best fit the group needs for optimal learning. CT301 Complex Trauma You will learn about the impacts and assessments of Complex Trauma within self, family, communities and systems (residential schools, governments, agencies, etc). You will explore the dynamics and interruption of traumatic bonding, Aboriginal treatment models and attitudes for FOT, including how to prepare a safe ground for unraveling trauma, vicarious trauma and intergenerational trauma. A variety of Aboriginal/Indigenous treatment modalities are woven throughout the seven certificate courses via experiential exercises, storytelling, land-based healing techniques and ceremonial processes. $614.503 DAYS1.5 CREDITS CT302 Basic Focusing-Oriented Therapy and Complex Trauma You will consider neurological research and its implications on trauma treatment from Aboriginal/Indigenous perspectives. You will learn about the resilience of our brains and bodies to hold and release trauma and how to approach trauma experiences from a Post Traumatic Growth perspective. The Medicine Wheel is used to demonstrate ways of working with clients to recognize and unravel trauma. Basic FOT techniques are introduced. Prerequisite: CT301 $614.503 DAYS1.5 CREDITS CT303 CT306 You will learn how to work more deeply with regression, dissociation and ego states; how to ground clients from psychotic breaks and/ or out of control emotions; and self-injury from Aboriginal/Indigenous perspectives. The importance of nature and animals in treatment is also introduced. You will continue to practice and deepen your skills in FOT. You will deepen your own implicit skills using Aboriginal/Indigenous teachings of respectful engagement and balance with all of the relationships in nature. How Indigenous knowledge as framework is central to consider when working within Aboriginal contexts will be demonstrated. Prerequisite: CT302 This course introduces you to spiritual healing techniques and boundaries for working with complex, intergenerational and vicarious trauma. Whole Body FOT techniques are also introduced. Aboriginal/ Indigenous knowledge cosmology such as ancestral knowledge and connection to ancestors will be explored where appropriate. Prerequisite: CT305 Intermediate Focusing-Oriented Therapy $614.503 DAYS1.5 CREDITS CT304 Advanced Focusing-Oriented Therapy You will learn to identify and practice helping clients move through memory, intergenerational, and vicarious flashbacks and abreactions. You will explore how unresolved current and historical traumas play out in relationships. You will continue to practice and deepen your skills in FOT and develop implicit body-centered observation skills. Aboriginal/Indigenous creation stories, language, songs, storytelling and the concepts of “gifts” will be addressed where appropriate. Prerequisite: CT303 $614.503 DAYS1.5 CREDITS CT305 Depression, Grieving and Complex Trauma You will learn to assess various aspects and complexities of depression and ‘personality disorders’ to determine the best treatment approaches. Suffering, grieving and grief rituals are explored. You will continue to practice and deepen your skills in FOT and start learning how to ‘flush’ complex memory and intergenerational trauma in FOT sessions. Indigenous knowledge frameworks, ceremony, song and connection to land, geography, seasons and elements will be explored as implicit resource development. Prerequisite: CT304 $614.503 DAYS1.5 CREDITS Clinical Spirituality and Complex Trauma $614.503 DAYS1.5 CREDITS CT307 Dreams and Complex Trauma You will develop skills to connect with dreams and nightmares to help unravel complex trauma, inter-generational trauma and vicarious trauma. This course will also synthesize FOT theory and skills developed throughout the program. You will continue to synthesize and demonstrate Aboriginal/ Indigenous holistic values of respectful, responsible relationships that are reciprocal and reverent. Prerequisite: CT306 $614.503 DAYS1.5 CREDITS Instructors: Program Elder: Gerald George, Sto:lo Nation Lead Instructor, Program Supervisor and Clinical Supervisor: Shirley Turcotte Lead Instructor: Alannah Young Instructors: Alexis Phillips, Shaun Phillips, Dennis Windego Full faculty bios at: www.jibc.ca/cccs/faculty FOR MORE INFORMATION Program Coordinator, 604.528.5711 Program Assistant, 604.528.5875 email: counselling@jibc.ca www.jibc.ca/cccs Funding Availableš–š Check Online For Eligibility Contact our student services office to learn more about awards and bursaries. financialaid@jibc.ca www.jibc.ca/student-services 604.528.5762 Centre for Counselling & Community SafetyCertificates www.jibc.ca/cccs27 CONTRACT ONLY Aboriginal Trauma Certificate This 20-day (10 credit) program for Aboriginal and non-Aboriginal professionals is delivered in four one-week modules to be taken sequentially. You will gain knowledge, skills, and awareness to effectively support Aboriginal peoples experiencing intergenerational as well as personal complex trauma and PTSD. Land-based healing approaches and techniques will also be explored. The format is highly interactive and experiential, and will include storytelling, role-playing and small group discussions; provide opportunities for community, relational, and self-reflection; and explore community healing strategies. This program will be of interest to front-line social service providers and to management/leadership personnel working primarily with rural or urban First Nations peoples/communities coping with the effects of intergenerational and personal trauma, who are open to exploring the possible effects of personal history, culture, attitudes, and biases that could influence their work in this area. How the certificate and courses are offered This certificate is offered on a contract basis only and can also be customized for your organization, agency, or group. How to complete the certificate Participants must complete the certificate as noted in the suggested learning path. Successful completion of assigned readings, group projects, a learning journal, a personal wellness plan and full attendance are required to receive a certificate. Continuing Education Credits Most of our courses and special events have been pre-approved or are eligible for continuing education credits with the following professional associations: ■ Canadian Counselling Association ■ Canadian Psychological Association ■ Canadian Professional Counsellors Association Questions? 604.528.5711 or counselling@jibc.ca SUGGESTED LEARNING PATH STEP 1. Week One: We will go beyond PTSD/PTG and learn about the land-based spiritual nature of surviving trauma and resolving its effects. You will consider the impacts of intergenerational trauma for Aboriginal peoples since colonization and gain an understanding of the impacts of personal trauma on Aboriginal individuals, families, organizations and communities. STEP 2. Week Two: We will explore the land-based knowledge strategies of communities, families and individuals to survive and thrive through trauma fallout. We will explore self-harming and its role in processing through trauma fallout. You will learn the creative and ingenious ways in which Aboriginal peoples have survived unspeakable losses; the role of the trickster and the resilience of the human spirit. STEP 3. Week Three: We will explore the use of creative and expressive arts to support Aboriginal peoples in the various stages of healing and recovery within the model of the Medicine Wheel. You will learn to observe and assess for intergenerational and vicarious trauma and ways in which to hear and respond with landbased knowledge approaches to complex intergenerational grief. STEP 4. Week Four: You will learn the importance of intergenerational and vicarious trauma knowledge held by children, families and communities. We will explore the impact of vicarious and intergenerational trauma on support workers and organizations, discovering individual, organizational, and community strategies for self-care and wellness. Week Four ends with a Closing Ceremony. Leader Instructor: Shirley Turcotte Instructors: Livingston Finch, Jeffrey J Schiffer Full faculty bios at: www.jibc.ca/cccs/faculty FOR MORE INFORMATION Program Coordinator, 604.528.5711 Program Assistant, 604.528.5833 email: counselling@jibc.ca www.jibc.ca/cccs 28Registration: 604.528.5590Centre for Counselling & Community SafetyCertificates Expressive Play Therapy Certificate This 14-day (7 credit) program is designed for frontline practitioners including counsellors, therapists, clinical social workers, and other practitioners currently working in the field with children, youth, adults, families and communities, who wish to enhance their skills and knowledge in expressive play and sandplay therapeutic interventions. The course content is appropriate for those learners with a minimum of a bachelor’s degree or equivalent work/study experience, seeking to enhance their knowledge and develop new skills. Students with a master’s degree in a related field may apply for Continuing Education Units (provider #95-010) towards registration with the Association for Play Therapy and certification with the Canadian Association for Child Play Therapy. Please contact the Centre for Expressive Therapy at 250.248.1290 or for more details visit www.centreforexpressivetherapy.com SUGGESTED LEARNING PATH STEP 1. Complete the prerequisite, Expressive Play Therapy Methods [CY104] . The following sequence is recommended: ■ Expressive Play Therapy Methods– Level 2 ■ Sandplay Therapy¯–¯Level 1 ■ Sandplay Therapy¯–¯Level 2 How to apply [CY104A] [CY265] [CY266] ■ Expressive Play Therapies to Help the Grieving Child ■ We recommend you apply as soon as possible, to allow for adequate time to process your application. ■ Final Project/Consultation Group [COUNS163] [COUNS299] STEP 2. Graduation. Stay connected! Come back as a lifelong learner ■ Download an application form from www.jibc.ca/cccs ■ Include a letter of intent, your resume and a work letter of reference with your application form. for professional development FOR MORE INFORMATION ■ There is a $75 non-refundable application fee. ■ Students are selected based on their letter of intent, previous education, training, and/or experience and the strength of their reference. ■ Once your application has been approved, register directly with the Student Services Centre at 604.528.5590. Program Coordinator, 604.528.5711 Program Assistant, 604.528.5875 email: counselling@jibc.ca www.jibc.ca/cccs We suggest registering immediately for COUNS299 as seating is limited to 12. How the certificate and courses are offered Courses may be taken individually or as part of the certificate, with the exception of COUNS299. All courses can also be customized for your organization, agency, or group. CY104 is a prerequisite for all courses if you enroll in the certificate. How to complete the certificate As of September 2010, new participants must complete the courses within a two-year period. Successful completion of final presentation, written assignment and full attendance is required to receive an Expressive Play Therapy Certificate. Learners must achieve 70% or higher. Program fee The cost to complete the certificate at our New Westminster campus: $1,995. Plus non-refundable application fee. Centre for Counselling & Community SafetyCertificates www.jibc.ca/cccs29 Course Descriptions These courses, with the exception of COUNS299, can be taken individually or as part of the Expressive Play Therapy Certificate. To take individual courses contact the Program Coordinator at 604.528.5711 or counselling@jibc.ca. CY104 Expressive Play Therapy Methodsž–žLevel 1 This introductory course is for counsellors, social workers, child care workers, and mental health professionals working with children 3-12 years old. The course focuses on expressive play therapy methods and examines the function of art and play through the developmental stages. You will have the opportunity to learn about (and become familiar with) the toys and art therapy exercises used in working with children in this age group. Levels 1 and 2 are designed to be taken together. You will come to understand expressive play therapy as a holistic and integrative practice that addresses the physical, emotional, cognitive, and spiritual needs of children in therapy. Instructor: Marie-José Dhaese $286 ($266 GROUP RATE) 2 DAYS1.0 CREDITS CY104A | ADVANCED Expressive Play Therapy Methodsž–žLevel 2 This advanced course is for practitioners who use play and various expressive therapies in their work with children. You will learn about the guiding principles of child-centred play therapy, the intake process, setting up a playroom, how to structure the session, when to lead and when to follow, permissiveness, and limits. You will have the opportunity to view and discuss video excerpts of sessions. The afternoons will be spent practicing the material learned in the morning through role-playing. Prerequisite: CY104. Instructor: Marie-José Dhaese $286 ($266 GROUP RATE) 2 DAYS1.0 CREDITS CY265 Sandplay Therapy: Using the Healing Power of Imagery to Help Children, Youth, and Adults Cope with the Challenges of Difficult Timesž–žLevel 1 This course will focus on using the healing power of imagery through the medium of sandplay therapy to safely facilitate symbolic expression and transformation of painful experiences, and also provide ways of creating healing images in order to help children, youth, and adults face the challenges of their daily lives. You will learn about the therapeutic properties, setting up a sandplay area, and the many ways sandplay therapy (dry sand, wet sand, and water play) can be used. You will have an opportunity to make and witness sandplay images. Please bring a small tray filled with sand, corn flour, or birdseed and at least 15 to 20 figurines/small objects. Strongly Recommended: CY104 and CY104A. Instructor: Marie-José Dhaese $286 ($266 GROUP RATE) 2 DAYS1.0 CREDITS COUNS163 Expressive Play Therapy for the Grieving Child The content of this three-day course will focus on the use of expressive therapies to help children who have suffered the loss of a primary caregiver or family member, whether a temporary loss such as separation, divorce, hospitalization, or incarceration, or a permanent loss due to death, adoption, foster care, and/or immigration. You will be considering the crucial role of attachment in the mother-child relationship, the effects of the loss of a primary attachment on a child’s emotional well-being. You will have the opportunity to experience the image-making process (using metaphors, visualizations, art, assemblage, sewing, and storytelling) as related to the topic of loss. Strongly Recommended: CY104 and CY104A. Instructor: Marie-José Dhaese $425.50 ($405.50 GROUP RATE) 3 DAYS1.5 CREDITS COUNS299 Final Project/Consultation Group CY266 | ADVANCED Sandplay Therapy: Using the Healing Power of Imagery to Help Children, Youth, and Adults Cope with the Challenges of Difficult Timesž–žLevel 2 In this course you will explore indepth sandplay therapy and its application and use with adults, children, and their families. We will discuss and explore further witnessing and facilitating the making of a spontaneous sandplay image and what to take note of during this process. We will also consider the use of structured interventions when needed. Both adult and child process and imagery will be addressed and participant imagery will be debriefed. Please bring a small tray filled with sand, corn flour, or birdseed and at least 15 to 20 figurines/ small objects. Prerequisite: CY265. Instructor: Marie-José Dhaese $286 ($266 GROUP RATE) 2 DAYS1.0 CREDITS Group Rate A group rate is available for Centre for Counselling & Community Safety courses when three or more persons from the same organization register at the same time. 30Registration: 604.528.5590Centre for Counselling & Community SafetyCertificates Participants will be provided with a unique opportunity to integrate the expressive play therapy theory and practice taught in the program. Participants will prepare a detailed presentation of a therapeutic session. This will be an in-depth, small-group exploration and feedback will be given on clinical work. Full participation in this course is required for candidates to receive the certificate of achievement. Prerequisite(s): This course is limited to 12 participants and is only available to those enrolled in the certificate program and who have taken CY104, CY104A, CY265, CY266 and COUNS163. Instructor: Marie-José Dhaese $425.50 ($405.50 GROUP RATE) 3 DAYS1.5 CREDITS Family Resource Program Certificate The Centre for Counselling and Community Safety, in partnership with the BC Association of Family Resource Programs, is offering the Family Resource Program Certificate. The 12-day (6 credit) Family Resource Program Certificate is experiential and cognitive, competency-based training for workers who support and assist parents of young children in dealing with a wide range of challenges including child development, economic stress, adaptation to a new country and culture, separation and divorce, family violence, or mental health issues. You will complete a unique offering of courses that will increase your ability to address family functioning and assist parents or caregivers with their children’s social, cognitive, emotional and physical development. Who should attend Program fee The certificate is currently available at no cost to eligible employees working in Family Resource Programs (FRP), however seats are limited. Please note, subsidies do not cover application fees, travel, and accommodation expenses. Other individuals working in related fields may also apply, but priority will be given to employees working in funded FRP programs. SUGGESTED LEARNING PATH STEP 1. Complete the courses in the following sequence: The Family Resource Program Certificate is for family support practitioners, particularly those in prevention-focused parent/child engagement programs, including: ■ Roots and Principles of Family Resource Programs in Canada ■ Practitioners currently working in the Family Resource Program ■ Child Development ■ Individuals seeking careers in Family Resource Programs and related ■ Understanding Family Diversity ■ Practitioners working in other fields who want to expand their ■ Supporting Families of Children with Special Needs (FRP) Field [FMRS101] ■ Family Resource Program Approach to Practice [FMRS102] [FMRS103] ■ The Skilled Practitioner: Communicating Effectively [FMRS104] [FMRS105] fields such as early learning centres ■ Working with Vulnerable Families [FMRS106] knowledge in the areas of prevention-focused family support ■ Program Planning and Evaluation [FMRS108] [FMRS107] STEP 2. Complete the final assignment within two weeks of How to apply ■ We recommend you apply as soon as possible, to allow for adequate time to process your application. completing the final course. STEP 3. Graduation. Stay connected! Come back as a lifelong learner ■ Download an application form from www.jibc.ca/cccs for professional development. ■ There is a $75 non-refundable program application fee. ■ Include your resume and a work letter of reference with your application form. ■ Non-FRP applicants should include a letter outlining how their work relates to FRP and benefits they hope to achieve by participating in the training. ■ Once your application has been approved, register directly with the Student Services Centre at 604.528.5590. FOR MORE INFORMATION Program Coordinator, 604.528.5628 Program Assistant, 604.528.5875 email: counselling@jibc.ca www.jibc.ca/cccs We suggest registering at least one month before classes begin as seating is limited. How the certificate and courses are offered Courses are open to certificate students only. However, all or part of the certificate can be offered on a contract basis and customized for your organization, agency or group. For further information please contact the Program Coordinator at 604.528.5628 or counselling@jibc.ca. How to complete the certificate Participants must attend and complete all courses within an assigned timeline. Successful completion of all readings, learning journals, group projects and written assignments is required to receive the Certificate. Centre for Counselling & Community SafetyCertificates www.jibc.ca/cccs31 Course Descriptions FMRS101 Roots and Principles of Family Resource Programs in Canada This course covers the fundamental characteristics of Family Resource Programs and the social movements, values and practices that have influenced the development of programs in Canada. It covers the key principles used Canadawide and the niche and core service areas of parent/child engagement programs. You will discuss the six valued practices of family resource programming. FMRS104 FMRS107 This course examines the core communication skills: active listening, communicating empathy, effective use of questions and clear messaging. You will learn how to apply communication skills to situations with families with particular attention to basic conflict resolution skills. You will also learn how to differentiate between “rescuing” behaviours and providing strength-based support. Prerequisite: FMRS103 This course examines the scope of special needs of the children who are likely to attend FRP programs. You will learn specific approaches that promote engagement and inclusion of children with various special needs. Examination of the research will provide an understanding of how practitioners can support parents in addressing challenges arising from their child’s needs, and how you can design a space that facilitates involvement and inclusion. Prerequisite: FMRS106 The Skilled Practitioner: Communicating Effectively 1 DAY0.5 CREDIT Supporting Families of Children with Special Needs 1 DAY0.5 CREDIT 2 DAYS1.0 CREDIT FMRS105 FMRS102 Family Resource Program Approach to Practice This course examines the key FRP approaches to practice while exploring how personal values, beliefs and biases affect your work with families. You will examine the links between ECD research and the intended FRP outcomes for children, parents and communities. The importance of reflective practice and how it can be applied to your work will be examined. You will also discuss the legal and ethical responsibilities in the areas of confidentiality, privacy and responding to child protection concerns. Prerequisite: FMRS101 2 DAYS1.0 CREDIT Understanding Family Diversity This course identifies the social, economic, cultural and structural diversity of families while describing the specific approaches, strategies and programs to facilitate inclusion. You will increase your understanding of the impact of immigration, and adaptation to a new culture on family life and parenting. You will learn about the impact of discrimination and how to apply this understanding to your work. You will also learn the specific historical and social context of Aboriginal children and families in BC. This course examines the family life cycle, stages of parenting and the impact of poverty, low literacy, trauma, physical/mental disabilities and family violence on the child’s mastery of developmental tasks. Prerequisite: FMRS104 2 DAYS1.0 CREDIT FMRS103 Child Development You will learn how your work can promote positive childhood outcomes by examining the neuroscience of early brain development and the impact of the environment on healthy child development. This course covers the typical developmental stages of children between 0-6 years while analyzing strategies to facilitate mastery of key developmental tasks. You will discuss the physical, emotional, psychological and behavioural indicators of serious issues and identify specific strategies to support parents in addressing these issues. Prerequisite: FMRS102 1 DAY0.5 CREDIT FMRS106 Working with Vulnerable Families This course will cover the attitudes and values required to work effectively with vulnerable families and the skills needed to support these families. You will examine parenting styles and their impact on disciplinary practices. You will learn the difference between effective forms of discipline, inappropriate punishment, and your role in modeling appropriate discipline strategies. This course examines the various forms of abuse as well as signs and indicators. You will discuss the practitioner’s responsibility and the importance of accessing resources to ensure children are safe from abuse and neglect. Prerequisite: FMRS105 1 DAY0.5 CREDIT 32Registration: 604.528.5590Centre for Counselling & Community SafetyCertificates FMRS108 Program Planning and Evaluation This course examines the use of logic models to design effective programs. You will learn the importance of connections and partnerships among service providers in program planning and evaluation. The purpose, methods and differences of monitoring and evaluation will be covered. You will discuss the significance of policies and procedures based on program standards to ensure accountability, appropriate risk management and effective performance. You will also have an opportunity to synthesize your knowledge and skills learned in the certificate through case study presentations. Prerequisite: FMRS107 1 DAY0.5 CREDIT CONTRACT ONLY Feminist Management Certificate Program This program is the result of a multi-year collaborative partnership between the Ending Violence Association of BC (EVA), the BC Society of Transition Houses (BCSTH), and the Centre for Counselling and Community Safety at the JIBC. The 20-day (10 credit) program has been designed for women who have been in a management role in their organization for at least four years. Who should attend SUGGESTED LEARNING PATH This program will benefit leaders and senior managers working in women-serving agencies or who wish to introduce or enhance a feminist model of management in their organization or agency. What participants learn The Feminist Management Certificate focuses on the values, knowledge, and skills that are both necessary and relevant to the needs of women-serving agencies. Using a feminist, inclusive approach to service delivery as a foundation, emphasis is placed on theoretical principles and practices of feminist management. Course content and case scenarios come from the women’s sector and have been developed and updated with this context in mind. The certificate is composed of 11 modules, to be completed over four one-week trainings, and a final assignment for the last week of the program. Program Coordinator 604.528.5628 Program Assistant 604.528.2833 email: counselling@jibc.ca www.jibc.ca/cccs ■ Module 2: Human Resource Development and Management STEP 2. Week Two ■ Module 3: Managing Conflict in Organizations ■ Module 4: Feminist Decision-Making ■ Module 5: Supervision in a Feminist Context STEP 3. Week Three ■ Module 6: Creating Healthy Workplaces ■ Module 7: Values-Based Strategic Planning and Policy Development How the certificate is offered For More Information STEP 1. Week One ■ Module 1: Feminist Analysis and Practice in Management STEP 4. Week Four ■ Module 8: Financial Management ■ Module 9: Promoting Healthy Board/Staff (Collective) Relationships ■ Module 10: Program Evaluation for Women-Serving Agencies ■ Module 11: Creative Fundraising and Proposal Writing Centre for Counselling & Community SafetyCertificates www.jibc.ca/cccs33 NEW Graduate Certificate in Complex Trauma and Child Sexual Abuse Intervention The Graduate Certificate in Complex Trauma and Child Sexual Abuse Intervention values theoretical, experiential and applied learning that is learner-centered and informed by current research and practice. The program takes an integrative approach to the assessment and treatment of complex trauma and child sexual abuse, drawing on the most current clinical and evidence-based material on effective complex trauma intervention, as well as the most recent research on attachment, neurobiology, memory and dissociation. This 30-day (15 credit) program is situated within an understanding of culturally relevant practice and how multiple identities, social locations and historical contexts inform theory and practice. Who should attend Counsellors, therapists, psychologists, clinical social workers, mental-health, child and youth care and other practitioners with a bachelors or master’s degree or equivalent work/study experience who are working with child, adolescent and/or adult survivors of complex trauma and child sexual abuse will benefit from this certificate program. This program is also suitable for individuals who have completed trauma-based specialty interventions such as EMDR or Bodynamics, as the certificate will build on this knowledge and provide an integrated framework for continued development. What you will learn You will gain a current and comprehensive understanding of the key theoretical and clinical approaches underlying best practices in the complex trauma field. You will develop clinical skills in assessment, treatment planning, and clinical interventions that will enable you to work effectively with a wide range of clients from diverse social locations experiencing complex trauma reactions, including a specific knowledge for treating survivors of sexual abuse. How to apply ■ We recommend that you apply as soon as possible, to allow for adequate processing time. ■ A minimum of a bachelor’s degree in counselling, clinical social work, psychology or a related discipline together with relevant work experience in complex trauma and/or child abuse is required. Applicants without a bachelor’s degree with the equivalent combination of three to five years of education, training and work experience in a related discipline such as psychology, social work and/or counselling, working with child, youth and/or adult survivors of trauma will also be considered. ■ Download an application form from www.jibc.ca/cccs ■ Include your resume, work letter of reference, transcript and $75 non-refundable application fee with your application form. ■ Once your application has been approved, register directly with the Student Services Centre at 604.528.5590. We suggest registering immediately as seating is limited. How the certificate and courses are offered The certificate is a blend of online, face-to-face and self-directed study. All courses can be taken individually or as part of the certificate however, a complete application package as well as Program Coordinator approval are required. All courses can also be customized for your organization, agency or group. How to complete the certificate Complete all courses within a two-year period. Successful completion of all assignments and full attendance is required to receive a Graduate Certificate in Complex Trauma and Child Sexual Abuse Intervention Certificate. ■ Option 1: Complete all courses and receive a Graduate Certificate in Complex Trauma in Child Sexual Abuse intervention. ■ Option 2: Complete all designated trauma courses and receive a Graduate Certificate of Achievement in Complex Trauma. The Graduate Certificate of Achievement in Complex Trauma is the prerequisite for the Child Sexual Abuse courses and the Graduate Certificate in Complex Trauma and Child Sexual Abuse Intervention. Program fee The cost to complete the Graduate Certificate in Complex Trauma and Child Sexual Abuse Intervention is $5,432 plus non-refundable application fee. Courses may be paid for individually. For individual course fees please see course descriptions. Program text book must be purchased, however, all other course materials, including assessment tools, are included. Candidates for this program may also be eligible for JIBC bursaries. For details contact Student Services at financialaid@jibc.ca or call 604.528.5762. SUGGESTED LEARNING PATH STEP 1. Complete the online course, Theoretical Foundation in Complex Trauma [CT501] STEP 2. Complete the required courses in the sequence below. ■ Assessment and Treatment Planning in Complex Trauma ■ Intervention and Skill Building in Complex Trauma ■ Somatics in Complex Trauma [CT502] [CT503] [CT504] ■ Complex Trauma Integrated Project ■ Child Sexual Abuse Intervention [CT520] [CSA530] ■ Clinical Consultation in Complex Trauma and Sexual Abuse [CTCSA550] STEP 3. Graduation. Stay connected! Come back as a lifelong learner for professional development FOR MORE INFORMATION Program Coordinator, 604.528.5711 Program Assistant, 604.528.5875 email: counselling@jibc.ca www.jibc.ca/cccs 34Registration: 604.528.5590Centre for Counselling & Community SafetyCertificates Course Descriptions These courses can be taken individually or as part of the certificate however, a complete application package as well as Program Coordinator approval are required. Faculty may be subject to change. CT501 ONLINE Theoretical Foundation in Complex Trauma This online course orients you to the theory, literature, philosophy, evidence-based research and central working models for recovery that underpin the current approach to the field of complex trauma. The course locates the field of traumatic stress within social and historical movements and changing assumptions. Models of healing include Aboriginal approaches, and the needs of survivors of diverse social locations (ethnicity, culture, age, sexuality, gender, etc.) are explored throughout the course. The impact of the work, and the need for practitioner self-care, threads throughout this course. The course is one online session per week for 12 weeks. Instructor: Maureen McEvoy $1,0866 DAYS3.0 CREDITS CT502 Assessment and Treatment Planning in Complex Trauma This course provides you with detailed and practical explorations of assessment and treatment planning with child, youth and adult complex trauma survivors. You will learn and practice multiple assessment approaches, including structured instruments, informal assessment interviewing and the therapeutic relationship as an assessment tool. Assessment of the multiple dimensions of family and social identity, including Aboriginal approaches to assessment and the systems within which the child, youth or adult survivor lives are also emphasized. You will find the course rich in diverse case examples, hands-on practice and therapist self-awareness. Prerequisite: CT501. Instructor: Maureen McEvoy $905.505 DAYS2.5 CREDITS CT503 CSA530 Building on the theory, assessment and treatment planning knowledge gained in the previous two courses, this course offers you very practical and highly participatory classroom sessions for learning the skills and competencies necessary for each stage of intervention with complex trauma survivors. Specific focuses include safety and containment skills, processing and integration of traumatic memory, interventions to manage dissociative processes and building effective clinical relationships, including across differences of social identity and social location. Prerequisite: CT502. Instructors: Cheryl Bell-Gadsby and Maureen McEvoy This two-part course will provide you with an opportunity to integrate and expand course material on complex trauma with sexual abuse. You will gain an historical overview of child sexual abuse, the evolution of social, legal and clinical responses to this issue including an exploration of debates about memory. Treatment approaches and skill development relevant to survivors of diverse backgrounds, including Aboriginal survivors, are woven throughout the course. Best clinical practice, including a focus on responding to dissociative survivors, is defined, demonstrated and practiced by the learners. Prerequisite: CT520. Instructors: Cheryl Bell-Gadsby or Natalie Clark $905.505 DAYS2.5 CREDITS $1,267.507 DAYS3.5 CREDITS CT504 CTCSA550 Intervention and Skill Building in Complex Trauma Somatics in Complex Trauma This highly experiential course introduces you to the foundational principles and practices of somatic work, an essential skill in working to repair the dysregulated nervous system of complex trauma survivors. You will engage with several conceptual frameworks, and learn somatic assessment and intervention tools. This practical and highly participatory course will help you develop many skills that can be adapted to diverse populations. Prerequisite: CT503. Instructor: Lisa Mortimore Child Sexual Abuse Intervention Clinical Consultation in Complex Trauma and Sexual Abuse This course provides the opportunity to present a detailed assessment and treatment plan for a complex trauma survivor, as well as a presentation of your recorded clinical work. You will also be engaged in reviewing and providing feedback on the work of other students. Prerequisite: CSA530. Instructors: Cheryl Bell-Gadsby and Maureen McEvoy $543.503 DAYS1.5 CREDITS $3622 DAYS1.0 CREDITS CT520 Complex Trauma Integrated Project This self-directed course is intended to expand and integrate your learning in the Complex Trauma Program. In consultation with faculty members, you will develop a proposal for your own study project or research, which will result in a written paper. Prerequisite: CT504. Instructors: Cheryl Bell-Gadsby and Maureen McEvoy $3622 DAYS1.0 CREDITS Centre for Counselling & Community SafetyCertificates www.jibc.ca/cccs35 Substance Use Certificate The Substance Use Certificate is a 20-day (10 credit) program. Courses in this area are grounded in a harm-reduction approach. Sessions are led by experienced professionals with a focus on understanding substance use within a bio-psycho-social-spiritual framework; the application of current research and knowledge about interventions; and the exploration of social justice issues such as race, class, gender, poverty, and violence. Who should attend This program will be of interest to management and staff of health, criminal justice, and social service agencies whose clients include people who are using substances. What you will learn You will gain an understanding of the key concepts, policy, and intervention models that guide the prevention, assessment, and treatment of substance use. Specific assessment and treatment approaches, including motivational interviewing, are covered in depth. Through class discussion, you will develop approaches to substance use issues that can be applied to a range of settings. You will come away with a clearer understanding of your own values and practice framework. How to apply ■ We recommend you apply as soon as possible, to allow for adequate time to process your application. ■ Download an application form from www.jibc.ca/cccs ■ Include a letter of intent, your resume and a work letter of reference with your application form. ■ There is a $75 non-refundable application fee. ■ Once your application has been approved, register directly with the Student Services Centre at 604.528.5590. We suggest registering at least one month before the classes begin as seating is limited. How the certificate and courses are offered SUGGESTED LEARNING PATH STEP 1. Complete the prerequisite, Understanding Substance Use [AD400] STEP 2. Complete the required courses in any order. The following sequence is recommended. ■ A Continuum of Care: Prevention to Harm Reduction [AD401] ■ All My Relations: Working with Aboriginal Clients in Substance Use Recovery [AD129] ■ Assessment Practices [AD403] ■ Understanding Pharmacology from a Counsellor’s Perspective [EP308] ■ Motivational Interviewing in Practice¯–¯Level 1 ■ Interconnected Risk [AD204] [AD405] ■ Compassion and Policy: The Heart and Mind of Drug Policy Reform [AD408] ■ Concurrent Disorders Planning¯–¯Level 1 [AD410] ■ Fetal Alcohol Spectrum Disorder: Increasing Our Understanding [AD409] or Fetal Alcohol Spectrum Disorder [AD120] ■ Community Voices/Contemporary Issues [AD407] ■ Trauma and Addictions: Assessment and Treatment Issues [TS225] STEP 3. Complete the final assignment within six weeks of completing the final course. STEP 4. Graduation. Stay connected! Come back as a lifelong learner for professional development FOR MORE INFORMATION Program Coordinator 604.528.5711 or Program Assistant 604.528.5875 email: counselling@jibc.ca www.jibc.ca/cccs Courses may be taken individually or as part of the certificate. All courses can also be customized for your organization, agency, or group. How to complete the certificate Participants must complete the courses within a two-year period. Full attendance is required. Program fee The total cost to complete at our New Westminster campus: $2,831 plus non–refundable application fee. Candidates for this program may also be eligible for JIBC awards and bursaries. For details visit www.jibc.ca/student-services or call 604.528.5762 36Registration: 604.528.5590Centre for Counselling & Community SafetyCertificates Course Descriptions These courses can be taken individually or as part of the Substance Use Certificate. To take individual courses contact the Program Coordinator at 604.528.5711 or counselling@jibc.ca. Faculty may be subject to change. AD400 ALSO ONLINE Understanding Substance Use This course provides an overview of current key concepts and models in the field of substance use applying the bio-psychosocial-spiritual model, the stages of change model as well as the harm-reduction approach to practice. You will be able to identify existing barriers to accessing help and have the opportunity to explore ethical issues and challenges working with clients. This course can also be taken online. Online activities are interactive and include presentations, readings, website explorations, discussions and the completion of learning activities. No previous online learning experience is required to participate in this course. This 14-hour course spans six weeks, and participants are required to participate in two teleconference calls. This is a prerequisite for further courses in the Substance Use Certificate. Instructor: Michelle Hawco $280 ($260 GROUP RATE) 2 DAYS1.0 CREDITS AD401 ALSO ONLINE A Continuum of Care: Prevention to Harm Reduction This course provides an introduction to the system of care for substance use in BC. You will learn about historical and current developments at the federal and provincial level. Exploration of the major components of the system, resources and strategies to access will be explored. This course can also be taken online. During the 14-hour online course, which spans six weeks, you will participate in online activities such as written presentations, readings, website explorations, email discussions and completion of a learning journal. Prerequisite: AD400. Instructor: Michelle Hawco $280 ($260 GROUP RATE) 2 DAYS1.0 CREDITS AD129 All My Relations: Working with Aboriginal Clients in Substance Use Recovery This course will provide you with a basic understanding of how movements of Canada’s colonial process (e.g. residential schools) impact Aboriginal clients presenting in substance use settings. This knowledge will assist service providers working within Aboriginal communities affected by the change in culture, family systems, and substance-related birth defects. Prerequisite: AD400. Instructor: Teresa Howell $161.50 ($151.50 GROUP RATE) 1 DAY0.5 CREDITS AD408 Compassion and Policy: The Heart and Mind of Drug Policy Reform This course explores the drug policy reform movement and the consequences of the global war on drugs. You will learn about problems with current drug control approaches, evidence-based drug policy alternatives, and the concept of a regulated drug market based on human rights and public health principles. The lessons learned from alcohol and tobacco policy will also be discussed. Prerequisite: AD400. Instructor: Mark Haden $143.50 ($133.50 GROUP RATE) 1 DAY0.5 CREDITS AD410 Assessment Practices Concurrent Disorders Planningž–žLevel 1 $280 ($260 GROUP RATE) 2 DAYS1.0 CREDITS $280 ($260 GROUP RATE) 2 DAYS1.0 CREDITS AD403 You will develop an in-depth understanding of the assessment process, with emphasis on eliciting relevant information from clients through collaborative and motivational interviewing practices. Topics include the identification process, assessment methods and tools, readiness to change, and treatment planning basics. Prerequisite: AD400. Instructor: Rob Axsen AD407 Community Voices/ Contemporary Issues In this course, you will explore your values and deepen your understanding of selected contemporary issues facing clients and practitioners. You will learn about consumer and sector advocacy, supervised injection sites, substitution therapies, harm reduction approaches, and survival sex trade worker co-operatives. Prerequisite: AD400. Instructor: Tom Hetherington $143.50 ($133.50 GROUP RATE) 1 DAY0.5 CREDITS This course covers key issues in treatment planning, including definitions, terms, and classification systems; the relationship between mental health and addiction; and basic principles of screening, assessment, and treatment planning. Course format focuses on experiential learning, with an emphasis on the role of service providers as agents of change. Prerequisite: AD400. Instructor: TBA Group Rate A group rate is available for Centre for Counselling & Community Safety courses when three or more persons from the same organization register at the same time. About Course Fees Course fees listed are for JIBC New Westminster & Vancouver campuses only. For course fees at all other locations visit: www.jibc.ca All courses scheduled from April 1, 2012 onwards, are subject to a 2% increase. See website for further details. Course fees listed include the JIBC Learner Services Fee. Centre for Counselling & Community SafetyCertificates www.jibc.ca/cccs37 AD120 ONLINE AD405 This online course is for frontline workers, program managers, and others working with high-risk women and/or children, youth, and adults living with fetal alcohol spectrum disorder (FASD), along with their families and support networks. This course will provide an overview of FASD and its prevention. You will discuss how a diagnosis is made and how to work effectively with clients affected by FASD. This 21-hour course spans seven weeks. Participants are required to complete all the course readings, regularly post comments, and submit a final assignment. Instructors: Nancy Poole and Jan Lutke This course will provide you with an understanding of the interconnected risks of substance use and violence, trauma, sexuality, mental health, marginalization, and poverty. Topics include building your own model/approach for doing multi-diagnosis, integrated care planning, and implementation of safety strategies. Prerequisite: AD400. Instructor: Michael Koo Fetal Alcohol Spectrum Disorder $397.50 ($367.50 GROUP RATE) 3 DAYS1.5 CREDITS AD409 Fetal Alcohol Spectrum Disorder: Increasing Our Understanding You will gain up-to-date information on fetal alcohol spectrum disorder (FASD) and best practices when working with people living with FASD and women at risk of having a child affected by FASD. Topics include understanding FASD across the lifespan, BC resources for diagnosis and support, and a range of prevention models that support women of child-bearing years. Prerequisite: AD400. Instructor: Nancy Poole Interconnected Risk $280 ($260 GROUP RATE) 2 DAYS1.0 CREDITS AD204 Motivational Interviewing in Practicež–žLevel 1 You will develop an overview of Motivational Interviewing (MI) practice, and how MI can be used to assist clients in building motivation towards change and in strengthening commitment. Topics include understanding and facilitating change; overview of strategies for working with clients at each level of readiness for change; use of empathic counselling skills; working with resistance, ambivalence, and developing change plans. Note: It will be beneficial to have taken Assessment Practices AD403. Prerequisite: AD400. Instructor: Rob Axsen $280 ($260 GROUP RATE) 2 DAYS1.0 CREDITS $142.50 ($132.50 GROUP RATE) 1 DAY0.5 CREDITS Funding Availableš–š Check Online For Eligibility Contact our student services office to learn more about awards and bursaries. financialaid@jibc.ca www.jibc.ca/student-services 604.528.5762 Faculty Bios JIBC faculty are some of the most respected and experienced educators in BC working in their chosen fields. Read faculty bios online at: www.jibc.ca/cccs/faculty 38Registration: 604.528.5590Centre for Counselling & Community SafetyCertificates TS225 Trauma and Addictions: Assessment and Treatment Issues In this course, you will examine current theoretical understandings regarding the impact of human responses to traumatic experiences, with emphasis on the consequent development of substance use and addictions in some individuals. You will review the psychobiological and psychosocial processes of both trauma and addictions, and consider the complications for assessment and treatment of the concurrent disorders (PTSD-SUD). As well, you will discuss available guidelines for best-practice approaches in integrative treatment models. Prerequisite: AD400. Instructor: Joe Solanto $280 ($260 GROUP RATE) 2 DAYS1.0 CREDITS EP308 Understanding Pharmacology from a Counsellor’s Perspective This course is for any helping professional interested in expanding their knowledge of pharmacology and how it pertains to clinical counselling situations. You will learn about the central nervous system, anti-depressant medications, antianxiety medications, and drugs used to treat schizophrenia and bipolar disorder. Emphasis is placed on substance use and the consequences (effects, side effects, lethality) of mixing psychotropic medications with street drugs. Prerequisite: AD400. Instructors: Yvonne Savard and Munir Velji $280 ($260 GROUP RATE) 2 DAYS1.0 CREDITS CONTRACT ONLY Working With Youth Certificate The Working with Youth Certificate was developed with the help of managers and frontline staff working with children, youth, and their families. This 20-day (10 credit) certificate is based on several theoretical frameworks with a focus on the practical application of these theories to the workplace. Who should attend SUGGESTED LEARNING PATH This program is for professionals who are currently working with children over the age of 10, youth, and families in a variety of community settings, such as outreach, education, foster care, residential, street work, recreation, and treatment. What you will learn You will practice skills and increase confidence in relationship building, ethical decision-making, strength-based approach and conflict resolution, and create lifelong networks to share the latest information and resources available in your field. There will be many opportunities to apply new knowledge, skills, and techniques to strengthen your practice. When you take the Working with Youth Certificate, you earn 4.5 units of unassigned credit towards child and youth care diplomas and degrees in other BC colleges and universities. How to complete the certificate Complete all four parts of the program in order with the same group of participants (see following descriptions). Successful completion of all graded assignments and full attendance is required to receive a certificate. You also have the option of attending the program and receiving a letter of completion without completing the requirements for the certificate. This course provides an overview of child and youth care by introducing participants to strengths-based and ecological systems theory within the context of lifespan development, and to understand the impact of risk and resilience. The module will also provide an opportunity for you to examine your own values, attitudes and belief systems and the impact of these on your practice. WEEK 1. WEEK 2. This course will help you identify and develop genuine relationships with children, youth and families. Different approaches to communication and strength-based interactions will be explored. Such topics as resilience, trauma and grief, FASD, and group work will be discussed. WEEK 3. This course explores ethical and professional standards for practitioners, along with the importance of case planning and report writing. Practical approaches will also be discussed when working with the issues of suicide and substance misuse. WEEK 4. This course explores specific approaches to resolving conflict and problem solving. Specific current youth-related topics will be covered that will assist practitioners in better understanding issues related to the development and experiences of children and youth. You will also review your role as a resource person and the importance of advocacy. You will have the opportunity to examine case studies and further explore strategies in working with youth. Centre for Counselling & Community SafetyCertificates www.jibc.ca/cccs39 COMMUNITY SAFETY Critical Incident Stress Management Certificate This 14-day (7 credit) program is designed for frontline and management staff who support and assist individuals in coping with the immediate consequences of crime and trauma. The Centre for Counselling & Community Safety is an accredited training organization in the area of critical incident stress management. Certificate students who successfully complete both the classroom and simulation components of the training, including the final exam, can apply for certification with the Association of Traumatic Stress Specialists (ATSS). For more information about the organization and certification, check the ATSS website at www.atss.info. Who should attend This program is open to individuals from a broad range of occupations and professions who may be required to provide or manage debriefing services at their own or other work sites following a critical incident. The program will be of specific interest to frontline responders such as crisis intervention workers, victim services workers, firefighters, and paramedics. What you will learn The Critical Incident Stress Management Certificate is designed to train you to effectively manage critical incidents and protect the emotional health and safety of those involved in a traumatic event. How to register for individual courses All Block 2 courses, with the exception of CISM Simulation [CISM206] , are open to individual registration with the completion of Introduction to Critical Incident Stress Management [CISM100] . To register contact Student Services at 604.528.5590. How to apply ■ We recommend you apply as soon as possible, to allow for adequate time to process your application. ■ Download an application form from www.jibc.ca/cccs ■ There is a $75 non-refundable application fee. SUGGESTED LEARNING PATH STEP 1. Courses in Block 1 must be completed in the following order: (see course descriptions beginning on pg.41) ■ Introduction to Critical Incident Stress Management ■ Diversity and Trauma [CISM100] [CISM101] ■ Demobilization and Defusing [CISM102] ■ Critical Incident Stress Debriefing [CISM103] STEP 2. Block 2 courses may be taken in any order: (see course descriptions beginning on pg. 54) ■ Post–Critical Incident Stress Reactions ■ Psychological First Aid [CISM200] [CISM201] ■ Managing Responses to Community Disasters ■ Effective Team Participation ■ Trauma, Children, and Youth ■ Vicarious Traumatization ■ CISM Simulation [CISM202] [CISM203] [CISM204] [CISM205] [CISM206] STEP 3. Complete the final written take-home exam (the exam is provided to students upon successful completion of courses in Blocks 1 and 2). STEP 4. Graduation. Stay connected! Come back as a lifelong learner for professional development. FOR MORE INFORMATION Program Coordinator, 604.528.5628 Program Assistant, 604.528.5833 email: cism@jibc.ca www.jibc.ca/cccs ■ Once your application has been approved, register directly with the Student Services Centre at 604.528.5590. We suggest registering at least one month before classes begin as seating is limited. How to complete the certificate To successfully complete the certificate, you must attend the training in full, pass the CISM Simulation [CISM206] and achieve 70% or higher on the written take-home exam. Courses must be completed within three years. Full attendance is required. You will receive a letter of completion at the end of Block 1 and a Certificate of Achievement after successful completion of Block 1, Block 2, and the written take-home exam. You can apply for certification with the Association of Traumatic Stress Specialists after successful completion of the full program. Program fee The total cost to complete at our New Westminster Campus: $2572 plus non–refundable application fee. 40Registration: 604.528.5590Centre for Counselling & Community SafetyCommunity Safety Block 1š–šCourse Descriptions CISM100 Introduction to Critical Incident Stress Management You will be introduced to the history, philosophy, perspectives, concepts, and terms that are integral to critical incident stress management. Through short lectures and interactive discussion, you will acquire a basic understanding of stress and critical incident stress as well as the factors and vulnerabilities that contribute to a heightened response to critical incidents. $192.50 ($182.50 GROUP RATE) 1 DAY0.5 CREDITS CISM101 Diversity and Trauma You will explore issues of difference and diversity as they relate to critical incident stress management. The course is not intended to provide you with exhaustive knowledge about the specifics of culture, religion, age, ability, and so on, but rather to sensitize you to how these factors might affect the critical incident stress management process. Prerequisite: CISM100 $192.50 ($182.50 GROUP RATE) 1 DAY0.5 CREDITS CISM102 Block 2š–šCourse Descriptions Demobilization and defusing are the first steps in the critical incident stress management intervention process. To successfully participate in a critical incident stress team, you must master these skills. You will examine the role of groups and dyads in critical incident stress management, communication skills for defusing, strategies to develop an effective support relationship, blocks to an effective support relationship, post-incident defusing, and post-incident dos and don’ts. Prerequisite: CISM101 The following courses, with the exception of CISM Simulation [CISM206] , can be taken individually or as part of the Critical Incident Stress Management Certificate. Completion of Introduction to Critical Incident Stress Management [CISM100] is a prerequisite for all courses. To take individual courses, please contact the Program Coordinator at 604.528.5628 or cism@jibc.ca. Demobilization and Defusing $292 ($272 GROUP RATE) 2 DAYS1.0 CREDITS CISM103 Critical Incident Stress Debriefing In this course, you will examine the debriefing process and dynamics that may emerge, as well as leadership roles and behaviours that support both the individual and the group in normalizing what has occurred. You will have the opportunity to discuss a range of approaches, experiment with your own debriefing style, experience situations that might interfere with the normalization process, and explore the importance of selfcare. There will be a strong emphasis on skill practice through the use of case scenarios, and instructors will provide evaluative feedback. Prerequisite: CISM102 $423.50 ($403.50 GROUP RATE) 3 DAYS1.5 CREDITS CISM200 Post–Critical Incident Stress Reactions This course builds on Block 1 and will help first responders identify when an individual is showing signs of post-traumatic stress and where to provide the appropriate referrals for treatment. Content includes differentiating between critical incident stress and posttraumatic stress, the environmental and personal factors that may increase posttraumatic reactions, the epidemiology and etiology of post-traumatic stress, required social supports, and treatment options. Prerequisite: CISM100 $192.50 ($182.50 GROUP RATE) 1 DAY0.5 CREDITS CISM201 Psychological First Aid Psychological first aid is a modular approach to providing psychosocial and emotional help to victims of traumatic events. It ensures that individuals who work with survivors of a calamity can help victims manage initial distress, identify coping actions that assist the person to recover, and mobilize resources for interpersonal support. In this course you will learn how to assist individuals and families in the immediate aftermath of a tragedy and community catastrophe. Prerequisite: CISM100 $192.50 ($182.50 GROUP RATE) 1 DAY0.5 CREDITS Centre for Counselling & Community SafetyCommunity Safety www.jibc.ca/cccs41 Group Rate A group rate is available for Centre for Counselling & Community Safety courses when three or more persons from the same organization register at the same time. CISM202 CISM205 You will receive an overview of the phases and impact of a disaster and the role of government and community agencies in responding. Course content addresses models for community intervention and their application to community disasters, psychosocial needs of community members involved in a disaster, identifying at-risk populations, special considerations, and responder interventions. Prerequisite: CISM100 You will explore the unique issues faced by trauma responders who are exposed to critical incidents that, if not managed properly, can contribute to burnout, substance use, relationship stress, or emotional instability. Course content covers traumatic stress reactions; critical incident stress management in organizations; speaking about trauma to family members; key strategies for implementing policies, procedures, and programs in organizations; and on-scene interventions. Prerequisite: CISM100 Managing Responses to Community Disasters $192.50 ($182.50 GROUP RATE) 1 DAY0.5 CREDITS Vicarious Traumatization $192.50 ($182.50 GROUP) 1 DAY0.5 CREDITS CISM203 Effective Team Participation Participation on a critical incident stress team involves understanding not only the intervention process but also how and when a team should be used and what has to happen in order for the team to operate effectively. Course content includes the knowledge and skills required for effective critical incident stress team participation and the key skills that can be used to help the team fulfill its purpose within an organization to provide quality service. Prerequisite: CISM100 $192.50 ($182.50 GROUP RATE) 1 DAY0.5 CREDITS CISM204 Trauma, Children, and Youth You will examine trauma intervention in relation to children and youth. Course content covers traumatic reactions specific to the stages of childhood development, the role of individuals responding to children affected by various types of critical incidents, the range of interventions, and immediate post-impact and recovery issues. You will also have an opportunity to examine issues related to children with special needs, as well as issues related to working with families. Prerequisite: CISM100 $192.50 ($182.50 GROUP) 1 DAY0.5 CREDITS CISM206 CISM Simulation Successful completion of this course completes your requirements for the Critical Incident Stress Management certificate and allows you to seek certification with the Association of Traumatic Stress Specialists (ATSS). In addition to the hours of classroom instruction, the ATSS also requires 30 hours of field placement before certifying individuals. Because of the challenges of securing practicum placements and the fact that it could take several months to complete 30 hours of active fieldwork, we have negotiated with the ATSS the option for candidates to complete a role-playing simulation as an equivalent to the 30-hour practicum. This one-day simulation class is designed to provide you with the opportunity to show how you have incorporated your new knowledge from the Critical Incident Stress Management program into your practice. You will be asked to participate in simulations with actors and will be evaluated by the instructors of the Critical Incident Stress Management program. If seeking ATSS certification, you must submit to the ATSS a written observation/analysis report of the simulation as part of the equivalency process. Instructors are available to help you complete the ATSS application process. Class size is limited to 10 participants, so register early. Prerequisite(s): CISM Block 1, CISM200, CISM201, CISM202, CISM203, CISM204 and CISM205. Instructors: Laurie Pierce and Bruce Ramsay $316.50 ($296.50 GROUP RATE¯–¯INCLUDES ACTORS AND SCRIPT DESIGN) 1 DAY0.5 CREDITS 42Registration: 604.528.5590Centre for Counselling & Community SafetyCommunity Safety NEW Bylaw Compliance, Enforcement and Investigative Skills Level 1 Certificate This 3-credit certificate uses a blend of online learning and in-class delivery modes. The course is designed to provide you with the fundamental knowledge and skills required to function effectively in the role of a local government bylaw officer. This certificate has been developed in consultation with experts in the bylaw enforcement field. Who should attend The Bylaw Compliance, Enforcement and Investigative Skills Level 1 certificate program will benefit current bylaw enforcement officers; license, building, plumbing, electrical, and gas inspectors; and other local government employees responsible for the administration and enforcement of local government bylaws. Courses can also be taken by those who aspire to become bylaw enforcement officers and need to qualify for a competitive position. Coming Soon The Bylaw Compliance, Enforcement and Investigative Skills Level 2 Certificate is currently under development. Refer to our website at www.jibc.ca/cccs for the most up-to-date information and scheduled dates or contact the Program Coordinator, at 604.528.5628 or bylaw@jibc.ca. Entrance requirements ■ Grade 12 or equivalent education ■ Fluency in the English language (written and oral) BYLAW101 | BLENDED LEARNING ■ Reliable internet access Bylaw Compliance, Enforcement and Investigative Skills Level 1 Certificate How to apply There is no application process. Call Student Services at 604.528.5590 to register. Be sure to register early, as classes fill quickly. How to complete the certificate To successfully complete the course and receive a certificate of achievement, you must complete the online learning requirements including all graded quizzes, fully attend all face-to-face sessions, and submit the in-class assignment at the end of each instructional day. Learners must achieve 70% or higher overall to pass the course. FOR MORE INFORMATION Program Coordinator 604.528.5628 Program Assistant 604.528.5833 email: bylaw@jibc.ca www.jibc.ca/cccs Level 1 is a blended course (6 weeks online and 3-days face-to-face) designed to provide local government regulatory personnel with the knowledge and skills to interpret bylaws and enforce relevant bylaws, and to investigate, prepare, process, and prosecute cases pursuant to applicable bylaws. You will also develop an increased awareness of community issues such as diversity, homelessness, and mental health. You will enhance your skills in conflict resolution and personal safety to ensure your effectiveness as an officer in engaging with members of the community. $11256 WEEKS ONLINE, 3 DAYS FACE-TOFACE3.0 CREDITS Centre for Counselling & Community SafetyCommunity Safety www.jibc.ca/cccs43 COURSE LISTING BY CODE AD120 PG.21, 38 Fetal Alcohol Spectrum Disorder COUNS110 PG.21 Facilitating Effective Group Process AD129 PG.19, 37 All My Relations: Working with COUNS126 PG.19 Behaviour Change Counselling AD204 PG.38 Motivational Interviewing in Practice¯–¯Level 1 COUNS138 PG.23 On the Edge: Vicarious Trauma and AD204 PG.22 Motivational Interviewing in Practice¯–¯Level 1 AD210 PG.19 Art Therapy in Early Stages COUNS163 PG.20, 30 Expressive Play Therapy AD400 PG.25, 37 Understanding Substance Use COUNS168 PG.25 Welcome to Canada: Working AD401 PG.19, 37 A Continuum of Care: COUNS171 PG.21 Innovative Practice in Group AD403 PG.19, 37 Assessment Practices COUNS205 PG.22 Motivational Interviewing in Practice¯–¯Level 2 AD405 PG.21, 38 Interconnected Risk COUNS260 PG.20 Creativity and Trauma AD407 PG.19, 37 Community Voices/Contemporary Issues COUNS266 PG.22 Mindfulness-Based Counselling¯–¯Level 1 AD408 PG.20, 37 Compassion and Policy: The COUNS268 PG.24 Supporting Clients Across AD409 PG.21, 38 Fetal Alcohol Spectrum Disorder: Increasing Our Understanding COUNS285 PG.22 Mindfulness-Based Art Therapy¯–¯Level 1 AD410 PG.20, 37 Concurrent Disorders Planning¯–¯Level 1 COUNS299 PG.30 Final Project/Consultation Group BYLAW101 PG.43 Bylaw Compliance, Enforcement and COUNS366 PG.22 Mindfulness-Based Counselling¯–¯Level 2 CISM100 PG.41 Introduction to Critical COUNS385 PG.22 Mindfulness-Based Art Therapy¯–¯Level 2 Incident Stress Management CSA530 PG.35 Child Sexual Abuse Intervention CISM101 PG.41 Diversity and Trauma CT301 PG.27 Complex Trauma CISM102 PG.41 Demobilization and Defusing CT302 PG.27 Basic Focusing-Oriented CISM103 PG.41 Critical Incident Stress Debriefing CISM200 PG.41 Post–Critical Incident Stress Reactions CT303 PG.27 Intermediate Focusing-Oriented Therapy CISM201 PG.41 Psychological First Aid CT304 PG.27 Advanced Focusing-Oriented Therapy CISM202 PG.42 Managing Responses to Community Disasters CT305 PG.27 Depression, Grieving and Complex Trauma CISM203 PG.42 Effective Team Participation CT306 PG.27 Clinical Spirituality and Complex Trauma CISM204 PG.42 Trauma, Children, and Youth CT307 PG.27 Dreams and Complex Trauma CISM205 PG.42 Vicarious Traumatization CT501 PG.35 Theoretical Foundation in Complex Trauma CISM206 PG.42 CISM Simulation CT502 PG.35 Assessment and Treatment CONTRACT PG.22 Making the Transition: Providing Service CT503 PG.35 Intervention and Skill COUNS102 Aboriginal Clients in Substance Use Recovery of Addiction Recovery Prevention to Harm Reduction Heart and Mind of Drug Policy Reform Investigative Skills Level 1 Certificate to Trans Survivors of Violence and Abuse in Community Settings Compassion Fatigue in Aboriginal Organizations for the Grieving Child Effectively with Newcomers Clinical Supervision Cultural Differences¯–¯Providing Relevant and Appropriate Services Therapy and Complex Trauma Planning in Complex Trauma Building in Complex Trauma PG.25 Working with Complicated Grief 44Registration: 604.528.5590Centre for Counselling & Community SafetyCourse Listing by Code CT504 PG.35 Somatics in Complex Trauma EP524 PG.21 Fostering and Encouraging Client Responsibility CT520 PG.35 Complex Trauma Integrated Project EP587 PG.20 Counselling Skills: The Art of CTCSA550 PG.35 Clinical Consultation in Complex FMRS101 PG.32 Roots and Principles of Family CY104 PG.20, 30 Expressive Play Therapy Methods¯–¯Level 1 CY104A PG.21, 30 Expressive Play Therapy Methods¯–¯Level 2 FMRS102 PG.32 Family Resource Program Approach to Practice CY240 PG.24 Understanding Children and Youth FMRS103 PG.32 Child Development FMRS104 PG.32 The Skilled Practitioner: CY250 PG.21 Introduction to Art Therapy for Counsellors and Therapists FMRS105 PG.32 Understanding Family Diversity CY265 PG.23 Sandplay Therapy: Using the Healing Power FMRS106 PG.32 Working with Vulnerable Families FMRS107 PG.32 Supporting Families of FMRS108 PG.32 Program Planning and Evaluation SPE117 PG.18 Bridging the Couple Chasm: Gottman Couples of Imagery to Help Children, Youth, and Adults Cope with the Challenges of Difficult Times¯–¯Level 2 SPE118 PG.18 Achieving Clinical Excellence: Three PG.30 Sandplay Therapy: Using the Healing Power TS123 PG.20 Everything You Ever Wanted to TS126 PG.25 Working With People Who Self-Harm TS225 PG.24 Trauma and Addictions: TS225 PG.38 Trauma and Addictions: Trauma and Sexual Abuse Who Have Experienced Trauma of Imagery to Help Children, Youth, and Adults Cope with the Challenges of Difficult Times¯–¯Level 1 CY265 PG.30 Sandplay Therapy: Using the Healing Power CY266 PG.23 Sandplay Therapy: Using the Healing Power CY266 of Imagery to Help Children, Youth, and Adults Cope with the Challenges of Difficult Times¯–¯Level 1 of Imagery to Help Children, Youth, and Adults Cope with the Challenges of Difficult Times¯–¯Level 2 CY267 PG.25 Working More Effectively with CY277 PG.25 Who Am I? Understanding the Role of CY278 PG.21 Facilitate This! Group Leadership CY279 PG.24 Understanding and Responding CY280 PG.25 Youth Leadership EP278 PG.19 Clinical Supervision: Innovative Practices EP286 PG.24 Teaching Problem-Solving Skills to Clients EP308 PG.38 Understanding Pharmacology EP308 PG.24 Understanding Pharmacology EP508 PG.19 Becoming a More Effective Counsellor Parents and Other Caregivers Identity in Marginalized Youth Experiences Asking Effective Questions Resource Programs in Canada Communicating Effectively Children with Special Needs Therapy¯–¯A Research-Based Approach Level 1 Training Steps to Superior Performance Know About the DSM-IV-TR¯–¯Level 1 Assessment and Treatment Issues Assessment and Treatment Issues Skills for Youth Workers to Girls and High-Risk Drinking from a Counsellor’s Perspective from a Counsellor’s Perspective Centre for Counselling & Community SafetyCourse Listing by Code www.jibc.ca/cccs45 CENTRE FOR LEADERSHIP In rapidly changing and complex times, leaders in all sectors need to equip themselves with new skills and training ’’ to successfully manage their teams and organization, and plan for the future. A key learning challenge is to cultivate the capacity to integrate knowledge–to identify how different concepts intersect, and to build bridges between theory and practice. This is at the heart of the approach of the JIBC. Roshan Danesh Instructor 46 Whether you’re an emerging leader looking for new skills and experiences to open career doors, or a seasoned manager looking for fresh perspectives and insights, the Centre for Leadership offers a variety of courses to meet your education and training needs. We also offer courses for instructors or trainers looking to develop their instructional skills. Why choose courses from the Centre for Leadership? ■ Our courses in leadership and instructor development target specific competencies such as facilitation, performance management, leading change, motivating teams and engaging diversity. ■ Our applied, experiential learning model means that you will learn practical, hands-on skills and perspectives you can use immediately. ■ You can take individual courses at your own pace, or sign up for one of our certificate programs: the Foundations of Effective Management and Leadership Certificate [PG.49] , Associate Certificate in Leadership and Conflict Resolution [PG.54] , or Instructor Development Certificate [PG.55] . ■ You will learn from expert faculty members who combine theory with practice to deliver content applicable to your organization. ■ All of our courses can be offered at your workplace on contract¯–¯contact us to find out how [PG.48] ■ Take advantage of the latest learning technologies. Join us for “Leadership in Action: Moving Principles into Practice” [MGMT190] , a hands-on learning lab using the latest in simulation technology [PG.52] or take Instructor Development courses online. CONTENTS 49 CERTIFICATES 49 Foundations of Effective Management and Leadership Certificate 54 Associate Certificate in Leadership and Conflict Resolution 55 Instructor Development Certificate 59 COURSE LISTING BY CODE To find out more about Centre for Leadership courses and certificates, go to www.jibc.ca/leadership, or call us at 604.528.5608. Visit the Centre for Leadership on Facebook, scan this code with your smartphone Centre for Leadershipwww.jibc.ca/leadership47 INCREASE YOUR RETURN ON INVESTMENT–BRING COURSES TO YOUR WORKPLACE! Our clients include: Invest in workplace training that delivers maximum returns. Successful workplace training builds staff skills, strengthens performance, and gives you and your team confidence in a future together. ■ BC Government Employees Union The shared experience of taking a course together means team learning extends beyond the classroom. You can provide workplace training that makes a difference by bringing our practical, immediately applicable courses and certificates to your organization. We can tailor any of our courses to meet your organization’s specific learning goals, and bring our outstanding faculty to you. Choose a one, two or three-day course, or reap the benefits of a certificate program. Our customized training is a cost-effective, practical and efficient way to provide essential management, leadership and instructional skills your staff and organization needs, now and in the future. ■ AFCC Automotive Fuel Cell Cooperation Corp ■ BC Association for Community Living ■ BC Biomedical Laboratories ■ BC Safety Authority ■ Canadian Cancer Society, BC & Yukon Division ■ Chilliwack School District ■ City of Abbotsford ■ District of Saanich ■ Fraser Valley Child Development Centre ■ Immigrant Services Society of B.C. ■ Indian and Northern Affairs Canada ■ Ministry of Attorney General Court Services Branch ■ West Vancouver Police Department ■ WorkSafeBC Our most popular customized courses: ■ Appreciative Inquiry ■ Flawless Facilitation the First Time ■ Fostering Critical Thinking in the Workplace ■ Foundations of Effective Management and Leadership Part 1: Leading the Way ■ Foundations of Instructional Practice ■ Introduction to Project Management ■ Leading Change in Turbulent Times "Our experience working with the JIBC in Leadership Development has been very rewarding. Completing the Foundations of Effective Management and Leadership Certificate has contributed to the growth and personal development of each individual member and strengthened the team as a whole. The JIBC courses provide current and relevant course content, delivered in an ideal mix of theory and practical application which allows participants to make a strong connection to their daily work." Jackie Pickerell Senior Human Resources Advisor, BC Biomedical Laboratories Ltd. We can also deliver our certificate programs at your organization¯–¯see below for a list of certificates. For more information about bringing JIBC courses to your workplace Contact Allison Felker, Program Coordinator, Centre for Leadership at 604.528.5633 or leadership@jibc.ca Courses & Certificates The Centre for Leadership offers the following courses and certificates: Certificates: ■ Foundations of Effective Management and Leadership Certificate [PG.49] ■ Associate Certificate in Leadership and Conflict Resolution ■ Instructor Development Certificate [PG.54] [PG.55] Electives and general enrolment courses: ■ Management and Leadership ■ Instructor Development [PG.50] [PG.57] How to complete a certificate program offered by the Centre for Leadership ■ Enroll in a certificate at any point during your program, before you register for the final assignment or practicum. ■ Complete the enrolment form available on our website: www.jibc.ca/leadership or email leadership@jibc.ca ■ There is a $75 non-refundable certificate enrolment fee. In this section, course descriptions follow the overview of the certificate programs and are listed alphabetically by course name. For course dates and locations, visit www.jibc.ca 48Registration: 604.528.5590Centre for Leadership CERTIFICATES Foundations of Effective Management and Leadership Certificate If you are, or plan to be, a supervisor or manager in the private, public, or not-for-profit sector, this certificate is for you. The program reflects current thinking and practices in management and leadership education, with a particular focus on the necessary skills for effective leadership. You will learn the dynamics of leadership, and come away with practical strategies for performance management, planning, human resource development, and employee relations. Who should attend Electives This certificate will be beneficial to emerging leaders in the public, private or not-for-profit sector, and seasoned managers interested in building new skills and developing fresh leadership perspectives. Choose two courses (four days of study) from the following electives: How the courses are offered ■ Enhancing Emotional Intelligence for Workplace Success ■ The certificate program is 14 days, with 10 days of required courses and four days of electives. ■ You can take courses individually or complete a certificate. ■ Learn at your own pace¯–¯take courses when they fit your schedule. ■ Full attendance is required. ■ The total estimated cost of completing the Foundations of Effective Management and Leadership certificate varies depending upon the electives you choose and the course location. You can expect to pay approximately $2,200 to $2,500 plus a non-refundable certificate enrollment fee. ■ We recommend you complete the program within three years. ■ Building Leadership Resiliency [MGMT191] [2 DAYS] [1 CREDIT] ■ Coaching for Improved/Enhanced Performance [MGMT332] [2 DAYS] [1 CREDIT] [MGMT122] [2 DAYS] [1 CREDIT] ■ Ethical Dilemmas in the Workplace [MGMT193] [2 DAYS] [1 CREDIT] ■ Financial Management for Community Organizations [MGMT189] [2 DAYS] [1 CREDIT] ■ Flawless Facilitation the First Time [MGMT177] [2 DAYS] [1 CREDIT] ■ Fostering Critical Thinking in the Workplace [MGMT184] [2 DAYS] [1 CREDIT] ■ Inclusive Leadership: Building Cultural Intelligence in the Workplace [MGMT192] [2 DAYS] [1 CREDIT] ■ Introduction to Project Management: Managing the Project and Leading the Team [MGMT166] [2 DAYS] [1 CREDIT] ■ Leadership in Action: Moving Principles into Practice [MGMT190] [2 DAYS] [1 CREDIT] We can also deliver our certificate programs and courses at your organization ■ Leading Change in Turbulent Times Contact Allison Felker, Program Coordinator, Centre for Leadership at 604.528.5633 or leadership@jibc.ca ■ Measuring Impact: Best Practices for Program Evaluation SUGGESTED LEARNING PATH: STEP 1. Leading the Way [FMGMT100] [3 DAYS] [1.5 CREDITS] STEP 2. Inspiring Teams and Managing Change [FMGMT200] [2 DAYS] [1 CREDIT] STEP 3. The Leader’s Role in Effective Employee Relations [FMGMT301] [2 DAYS] [1 CREDIT] STEP 4. The Leader’s Role in Human Resource Management [FMGMT401] [3 DAYS] [1.5 CREDITS] Note: You can take Parts 1 and 2 or Parts 3 and 4 over one week. Check our class schedules for classes scheduled back to back. ■ Leading from the Middle [MGMT186] [2 DAYS] [1 CREDIT] [MGMT151] [2 DAYS] [1 CREDIT] [INDC110] [2 DAYS] [1 CREDIT] ■ More than Words: Understanding Body Language [MGMT182] [2 DAYS] [1 CREDIT] ■ People Problems: How to Supervise Challenging Employees [MGMT315] [2 DAYS] [1 CREDIT] ■ Team Building Tactics: Making the Whole Greater than the Sum [MGMT132] [2 DAYS] [1 CREDIT] ■ Working with Teams in a Virtual Environment [MGMT183] [2 DAYS] [1 CREDIT] ■ Workplace Communications: It's All About You [MGMT134] [2 DAYS] [1 CREDIT] Note: You can also take Youth Leadership [CY280] , Foundations of Collaborative Conflict Resolution [CCR100] and Mediation Skills Level I [CCR180] as elective credits. See Associate Certificate in Leadership and Conflict Resolution on pg.54 for more information. STEP 5. Electives (4 days total). You can complete your electives simultaneously with core courses. STEP 6. Final Assignment [FMGMT500] You have six months from the time you register to submit your final assignment. STEP 7. Graduation. Stay connected and come back for professional development. Class Schedules Find class schedules including dates, locations and fees online at www.jibc.ca/leadership Centre for LeadershipCertificateswww.jibc.ca/leadership49 Required Courses The following courses are required to complete the Foundations of Effective Management and Leadership Certificate. They are also open to general enrolment. FMGMT100 | PART ONE Leading the Way Success depends on leadership skills at all levels of our organizations. As a new, seasoned or future leader, you will examine your personal leadership and communication styles and determine their effectiveness. You’ll explore your key roles and responsibilities as a supervisor or manager, and review key leadership and management theories and their practical application back in the workplace. Several assessment tools will be used to help you determine how best to increase your leadership capacity. $412.503 DAYS1.5 CREDITS FMGMT200 | PART TWO Inspiring Teams and Managing Change As a manager or supervisor, you are responsible for leading others through a solid problem-solving and decision-making process that helps employees resolve conflict and gain “buy-in” to change processes. In this course, you will gain a better understanding of team dynamics, examine your role in the change management process, enhance your own and your staff ’s decision-making and problem-solving capabilities, and learn to foster a climate of innovation and creativity. Prerequisite(s): FMGMT100 $2852 DAYS1.0 CREDITS FMGMT301 | PART THREE Electives and General Enrolment Courses If you’ve ever had to manage employees with performance issues, you’ll know how demanding and time-consuming it can be. Through practical exercises and case studies, this course will enable you to more effectively manage employee relations in both unionized and non-unionized workplaces. You’ll get an overview of employment and labour legislation, knowledge of relevant industry standards, the principles of due process, and the opportunity to apply them to workplace scenarios. The course focuses on specific guidelines and techniques to help you meet the challenge of dealing with performance. Prerequisite(s): FMGMT100, FMGMT200 or FMGMT250 The following courses can be taken as electives for the Foundations of Effective Management and Leadership Certificate, or as individual courses. The Leader’s Role in Effective Employee Relations $2852 DAYS1.0 CREDITS FMGMT401 | PART FOUR The Leader’s Role in Human Resource Management This course provides a conceptual framework, technical skills, and practical tools for effective human resource management. You will learn about successfully developing and managing human resources within your organization. Course content includes recruitment, selection, and retention of employees; writing competency-based job descriptions with performance goals, measures, and action plans; identification and application of ways to enhance staff performance and development; and writing and completing performance appraisals. Prerequisite(s): FMGMT100, FMGMT200 or FMGMT250, FMGMT301 $412.503 DAYS1.5 CREDITS About Course Fees Course fees listed are for JIBC New Westminster & Vancouver campuses only. For course fees at all other locations visit: www.jibc.ca All courses scheduled from April 1, 2012 onwards, are subject to a 2% increase. See website for further details. Course fees listed include the JIBC Learner Services Fee. FMGMT500 Final Assignment To receive a Foundations of Effective Management and Leadership Certificate, you must successfully complete a written assignment that shows you have integrated the learning from the program. The project is designed to benefit both you and your organization. There are eight topics from which you may choose, and it must be completed within six months of registration. Contact leadership@jibc.ca or 604.528.5608 for more details. $156 50Registration: 604.528.5590Centre for LeadershipCertificates MGMT135 | CONTRACT ONLY Appreciative Inquiry The course content and delivery can be customized to fit your organization or community’s needs. Examine the theory behind Appreciative Inquiry (AI), engage in the 5D model (definition, discovery, dream, design, and delivery), and explore ways to apply it in your organization or group. AI is an organizational change and group development approach that focuses on what is working well (appreciative) by engaging people in asking questions and telling stories (inquiry). This shift in focus, from what is often a problembased approach, to the positive generates life within the organization or group, enabling it to move more effectively towards its goals. Instructors: Doug Kerr, Kathryn Thomson. For more information, call 604.528.5633. MGMT191 Building Leadership Resiliency Many of us long to be more effective and purposeful in our work, but find ourselves depleted by challenging work environments and demanding schedules. In this course, you’ll discover and cultivate the personal and organizational attitudes and skills needed to build your own leadership resiliency and better support the resiliency of your team. Improve your sense of well-being as a leader, and enhance the work experiences of yourself and others. Through exploring the “I” tools¯–¯Inspiration, Intentionality, Imagination, Integrity, Innovation and Invitation¯–¯you will develop a tool kit that energizes your approach to work, helps connect your heart and mind with your purpose, and moves you and others on the path towards work/life harmony. Instructor: Laney Bryenton $2802 DAYS1.0 CREDITS MGMT332 MGMT189 MGMT184 Develop coaching skills to better guide others in problem-solving and improving performance. As a leader, you must have employee commitment in order to achieve the results needed in today’s workplace. Learn strategies and skills to coach your employees and achieve long-term results. You will be able to identify which type of coaching is required, avoid the pitfalls involved with coaching, use specific communication skills to facilitate the coaching process, and coach to develop commitment. Instructor: Maureen Hannah This course is ideal for not-for-profit managers and directors who want to learn practical financial management and budgeting skills and who do not have a background in finance. You will develop a better understanding of the fundamentals of budgeting and interpreting financial statements. You will review financial reporting requirements of funders and examine monitoring processes. You will also learn how to best communicate financial information to your board, staff and community. We will be discussing both long-term and short-term financial problems and the corresponding solutions. This course will feature case studies of program and organizational budgets, and opportunities to address your specific budget issues. At the end of this course, you will be able to make better decisions about your organization’s future using financial information. Instructor: Bruce Hardy Successful leaders have one thing in common¯–¯at the core of their learning style is a routine examination and challenging of those taken-for-granted assumptions that inform their approach to decision-making and relationships. In this workshop, you’ll explore the value of critical thinking in successful leadership. Using a powerful but simple critical thinking model, you’ll learn to identify and explore your assumptions and their link to the effectiveness of your problem-solving, decision-making, relationship building and management of people and teams. Assess your own thinking styles and appreciate those of others. Use interpersonal and self-assessment tools to develop new perspectives. Gain new tools to handle resistance and persistence when new assumptions are tested. The outcomes will have a direct impact on your working and personal lives and will enhance your personal effectiveness. Fee does not include textbook. Instructor: Shawn Ireland Coaching for Improved/Enhanced Performance $2802 DAYS1.0 CREDITS MGMT122 Enhancing Emotional Intelligence for Workplace Success Emotional Intelligence (EI) is the capacity to recognize and effectively manage emotions in ourselves and with others. EI increases our capacity to make sound decisions, build mutually supportive relationships, and to handle stress effectively. In this two day experiential course, you will gain a working knowledge of EI competencies and learn practical ways to enhance self-awareness, self regard, self-regulation, assertiveness, stress tolerance and impulse control. You will receive the results of an online assessment that will help you better understand your own strengths and areas for growth. Instructor: Raj Gill $2802 DAYS1.0 CREDITS MGMT193 Ethical Dilemmas in the Workplace The workplace is fraught with complex situations that require difficult decisions. Sometimes, these decisions may contradict professional and personal values and “the right” choice is unclear. This course will promote ethical inquiry by examining the assumptions, values and bias that inform decision-making processes. Through reflection, inquiry and case studies, you will learn to recognize what motivates decisionmaking practices and the shortcuts you may make in identifying and responding to complex issues. You will leave with strategies for addressing moral ambiguity in the workplace which consider the competing interests at hand. Instructor: Kathleen Burke Financial Management for Community Organizations $2802 DAYS1.0 CREDITS Fostering Critical Thinking in the Workplace $2802 DAYS1.0 CREDITS MGMT177 Flawless Facilitation the First Time Flawless facilitation is the key to successful outcomes in meetings, presentations and group processes. Learn how a facilitator can contribute to effective group functioning and communication; how to prepare for a meeting or presentation; and practical facilitation skills required to achieve a positive experience. Specific facilitation challenges and solutions will be clarified. Enrolment is limited to 16. This course may also be used as an elective in the Instructor Development Certificate¯–¯see pg.55. Instructor: Leila Rahemtulla $2802 DAYS1.0 CREDITS MGMT192 Inclusive Leadership: Building Cultural Intelligence in the Workplace In a world that is becoming increasingly interconnected and complex, leaders need to effectively work with diversity and create inclusive organizations in order to succeed. Research shows that if supported appropriately, diverse workforces are more creative, innovative and successful than mono-cultural, homogenous workforces. The most effective leaders are those with Cultural Intelligence and Emotional Intelligence. This two day course will explore issues of culture and difference, and how they impact the management of diversity and the creation of an inclusive workplace. You will reflect on your own experience of diversity, and challenge your assumptions and stereotypes. This highly interactive course will help build your Cultural and Emotional Intelligence and move you from “managing” diversity as merely a business imperative, to developing the knowledge and tools needed to value difference and foster inclusion. Instructor: Natasha Aruliah $2802 DAYS1.0 CREDITS $2802 DAYS1.0 CREDITS Centre for LeadershipCertificateswww.jibc.ca/leadership51 MGMT166 MGMT186 This introduction to project management will help you assume a leadership role on any project, large or small, and leverage the talents, perspective and energy of all your team members. Learn the leadership skills and qualities you need to communicate internally with your team and externally with stakeholders. Practice the essential skills of high-performance project management: negotiating the Project Charter, developing the Project Definition Document, developing the Work Breakdown Structure, and developing the Project Schedule. For optimal benefit, bring an anticipated project to work on throughout the course. Fee does not include textbook. Instructor: Doug Kerr The ability to not only react to change, but to maintain a sense of control through change processes, is becoming a required competency in today’s workplace. In this course, you’ll examine the personal and organizational impact of change. Explore new organizational practices that allow you to access the collective wisdom of your team and organization to lead it into the future. Learn what neuroscience has to tell us about how to effect real change in your organization. This course will use a range of case studies, personal reflection, and small and large group discussions to help you manage your own reaction to change, and build a team that can adapt¯–¯and thrive¯–¯in an ever-changing environment. Instructor: Georganne Oldham $2802 DAYS1.0 CREDITS $2802 DAYS1.0 CREDITS MGMT190 MGMT151 Introduction to Project Management: Managing the Project and Leading the Team Leadership In Action: Moving Principles into Practice In this immersive, interactive two-day course you’ll have the unique opportunity to put leadership theory into practice in real-time. You will participate in a simulated workplace scenario in our applied learning lab, where you can apply core leadership skills such as decision-making, teamwork, human resource management, and crisis leadership¯–¯and see the immediate results of your choices. You will work with coaches who will provide feedback on your strengths as a leader and to help you identify areas for further development. This course takes place in the Donald B. Rix Public Safety Simulation Building, a facility using cutting-edge technology to support complex educational simulations. This course is ideal for Foundations of Effective Management and Leadership students wanting to experience live action-oriented leadership practice, and for anyone wishing to enhance their own critical thinking and decision-making abilities. This course is also available on contract. Contact 604.528.2150 for more details. Leading Change in Turbulent Times Leading From the Middle This course is ideal for managers who lead through at least one reporting level of management. As a middle manager, you are the critical link between senior management and front-line supervisors, between strategy and implementation, between providing measurable results and developing people. You are sometimes required to mediate the competing expectations of those above, below and around you. In this course, you’ll learn the current and emerging roles of the middle manager. You’ll also learn how to build positive, productive relationships with senior managers, fellow middle managers, and team members. You’ll develop the skills and self-awareness to influence the thinking of more senior managers, advocate for your employees’ needs while holding them and yourself to account, and effectively represent your organization with stakeholders and customers. Instructor: Doug Kerr $2802 DAYS1.0 CREDITS $3872 DAYS1.0 CREDITS 52Registration: 604.528.5590Centre for LeadershipCertificates MGMT165 | CONTRACT ONLY Make Presentations that Make Things Happen! The course content and delivery can be customized to fit your organization or community’s needs. Develop the confidence and the competence to make a presentation that is interesting, engaging, and persuasive¯–¯one that makes things happen! Whether you are presenting to a small group of work colleagues or to a large external audience, you will learn to speak clearly and persuasively by using effective vocal, verbal and physical techniques in a style that matches the message. Manage potentially disruptive audience members and get audience buy-in. Change the normal anxiety that is part of the experience of making a presentation into the energy that ensures a powerful presentation. Instructor: Doug Kerr For more information, call 604.528.5633 INDC110 Measuring Impact: Best Practices in Program Evaluation Are you achieving the organizational or community change you desire with your programs? Program evaluation is critical to understanding if your programs are making a difference, and for measuring the impact of your programs in any workplace or community setting. This course will provide an overview of the types of evaluation models available and equip you with the tools needed to effectively evaluate your programs. You will have the opportunity to develop an evaluation framework that is both meaningful and practical for your organization. Instructor: Kylie Hutchinson. This course is appropriate for any program manager or instructor wanting to effectively measure program impacts and can be used as an elective in the Instructor Development Certificate¯–¯see pg.55. $3482 DAYS1.0 CREDITS MGMT182 MGMT132 MGMT183 Many of us are unaware of the true impact we have on others through our body language. This course will help you improve your professional relationships and effectiveness by mastering the skills of nonverbal communication. You will learn how to make contact with positive first impressions, discover subtle interview skills, receive negotiation and presentation tips, develop your cross-cultural awareness, practice active listening, and gain communication strategies to influence others. This activitydriven course aims to increase levels of self-awareness and maximize communication effectiveness, impact and finesse. Instructor: Jason Cressey Teams are an essential part of a productive, efficient, and nurturing workplace. A bad team can be toxic; a good team can create positive experiences for employees and lead to greater accomplishments and levels of productivity than would be possible for individuals on their own. Learn methods to ensure group harmony; develop techniques to differentiate the personal from the professional; and encourage group members to energize each other. Explore some of the defined roles of a team, including difficult and uncooperative group members, and learn how individuals can change roles. Discover strategies to discourage typecasting and stereotyping, and find out how to delegate in a team setting. Instructor: Jason Cressey Advances in workplace technology, a focus on work/life balance, and reduced budgets are all leading to an increase in the prevalence of virtual or dispersed teams. Team members may work from home, in dispersed offices, or “hot desk” in different offices or regions. This shift is creating challenges to the way we work, manage and assess performance. In this course, you’ll learn new skills and perspectives that will help you to effectively work virtually and manage remote teams, foster high-performance team behaviour, and assess barriers to and opportunities for success. You’ll develop core skills to manage the politics of working from a distance. You’ll define communication needs, coordinate and facilitate solutions to accomplish team tasks, and learn best practices that can be immediately applied in your organization. This course is ideal for managers working on regional, provincial or national teams. Instructor: Shawn Ireland More than Words: Understanding Body Language $2802 DAYS1.0 CREDITS Team Building Tactics: Making the Whole Greater than the Sum $2802 DAYS1.0 CREDITS MGMT315 People Problems: How to Supervise Challenging Employees Discover the techniques and tools that can transform problem behavior into a culture of engagement in your workplace. Have you ever had the challenge of dealing with employees whose performance is ineffective or whose behaviour gets in the way? Managing these situations is demanding, stressful, and time consuming. If the situation is ignored, the motivation and productivity of all employees can suffer. Develop the skills to deal with poor performance and make your job as a supervisor or manager easier and more satisfying. Identify your own role in poor employee performance. Learn to engage your employees so that they can commit to building a healthy, productive work environment. You will focus on specific guidelines and techniques to build effective employee engagement with confidence. Instructor: Joyanne Landers $2802 DAYS1.0 CREDITS MGMT105 | CONTRACT ONLY To Tell the Truth: Dealing with Negativity in the Workplace The course content and delivery can be customized to fit your organization or community’s needs. This course addresses the pressing concerns of dealing with the chronically negative, difficult, or challenging employee, colleague, or boss. Explore the symptoms of negative behaviour. Identify the emotional, mental, and physical consequences of not addressing negativity in the workplace. Learn strategies for reducing the risks of speaking openly and truthfully. Instructors: Georganne Oldham and Kathryn Thomson For more information, call 604.528.5633 Working with Teams in a Virtual Environment $2802 DAYS1.0 CREDITS MGMT134 Workplace Communications: It’s All About You Miscommunication is a key factor affecting business productivity and personal growth. Understanding the impact of positive and negative energy in a workplace is vital to succeeding as an employee on the front line, in mid-management, or in a senior position. Learn to divert time spent on personal issues to time spent on business productivity and career enjoyment. Apply the techniques you learn to reduce overreaction or feelings of being overwhelmed. Set healthy, professional boundaries; develop an inclusive approach to communication to improve the flow of information and reduce administrative redundancy; and improve skills and efficiencies in email and on the phone. Instructor: Vals Fauquier $2802 DAYS1.0 CREDITS Interested in Youth Leadership? See the Centre for Counselling and Community Safety course CY280 on pg.25 Centre for LeadershipCertificateswww.jibc.ca/leadership53 Associate Certificate in Leadership and Conflict Resolution If you are a leader in either a formal or informal capacity, you’ll be excited to know about this credential, offered in partnership by Centre for Leadership and Centre for Conflict Resolution. Completing this 11-day associate certificate will allow you to apply a collaborative approach to resolving conflict in your capacity as a leader, and deepen your leadership skills. This associate certificate is composed of four required courses and an assessment: ■ Part 1: Leading the Way [FMGMT100] [3 DAYS] [PG.50] ■ Part 2: Inspiring Teams and Managing Change [FMGMT200] [2 DAYS] [PG.50] ■ Foundations of Collaborative Conflict Resolution [CCR100] [3 DAYS] [PG.75] ■ Mediation Skills Level I [CCR180] [3 DAYS] [PG.78] ■ Assessment: Associate Certificate in Leadership and Conflict Resolution [ALCR299] [WRITTEN, MAIL-IN] [PG.71] ■ The estimated cost of completing the Associate Certificate in Leadership and Conflict Resolution varies depending upon the electives you choose and the course location. You can expect to pay approximately $2,100 to $2,200 plus a non-refundable certificate enrolment fee. Certificate Enrolment Fee: $75 non-refundable. Conflict resolution course can be applied towards elective credit hours in the Centre for Leadership’s Foundations of Effective Management and Leadership Certificate. CCR100 and CCR180 are core courses in three certificate programs: Negotiation, Mediation¯/¯Third-party and Family Mediation. 7 hours of FMGMT100 can be applied as general elective credit in the requirements of these conflict resolution certificates. 54Registration: 604.528.5590Centre for LeadershipCertificates SUGGESTED LEARNING PATH STEP 1. Take the following Centre for Leadership courses: ■ Part 1: Leading the Way [FMGMT100] ■ Part 2: Inspiring Teams and Managing Change [FMGMT200] STEP 2. The following two courses may be interspersed with, or precede the previous two so long as prerequisites have been met. Take the following Centre for Conflict Resolution courses: ■ Foundations of Collaborative Conflict Resolution ■ Mediation Skills Level I [CCR100] [CCR180] STEP 3. Register for your assessment: Associate Certificate in Leadership and Conflict Resolution [ALCR299] [MAIL IN] STEP 4. Graduation. Stay connected! Keep in touch and come back for professional development. Instructor Development Certificate Learn the skills you need to develop, deliver and assess adult learning in any setting. In the Instructor Development Certificate you’ll find: ■ Small class sizes (12-16 learners/class) ■ Hands-on education immediately applicable to your workplace ■ Experienced faculty with practical and current expertise in adult education and instruction ■ Flexible scheduling¯–¯learn at your own pace in the classroom or online Who should attend This certificate will benefit trainers or instructors in community, government, corporate or education settings, or individuals who oversee training programs. This certificate is designed for both midcareer professionals who are new to adult education and experienced trainers looking to strengthen their skills and knowledge of adult education theory and practice. What you will learn By the end of the certificate, you’ll be able to: ■ Design, deliver, facilitate and assess effective learner-centred instruction for adults ■ Create learning activities that are interactive and hands-on for different delivery modes¯–¯both online and in the classroom ■ Apply instructional strategies and select appropriate educational technologies that maximize the learning experience and enhance learning and teaching for your learners ■ Create a safe, encouraging and challenging learning environment that promotes respect and values diversity ■ Reflect critically on your personal and professional instructor development as your career progresses SUGGESTED LEARNING PATH STEP 1. Foundations of Instructional Practice [INDC100] [3 DAYS] [1.5 CREDITS] STEP 2. Take the next three core courses in any order (6 days total) ■ Instructional Design [INDC101] [2 DAYS] [1 CREDIT] ■ Instructional Delivery [INDC102] [2 DAYS] [1 CREDIT] ■ Instructional Assessment [INDC103] [2 DAYS] [1 CREDIT] STEP 3. Complete 6 days/3 credits of electives. You can complete your electives simultaneously with core courses as long as you have the prerequisites. STEP 4. Complete the final course: Instructional Skills Practicum [INDC190] [3 DAYS] [1.5 CREDITS] You can complete this course before your electives, but you must complete the other core courses before taking this one. STEP 5. Graduation. Stay connected! Keep in touch and come back for professional development. Transfer credit agreements JIBC has a transfer credit agreement in place with Vancouver Community College’s Provincial Instructor Diploma Program. Contact leadership@jibc.ca for more details. For more information about the Instructor Development Certificate, see our website at www.jibc.ca/leadership or call 604.528.5608 or leadership@jibc.ca How the courses are offered ■ The certificate program is 18 days total (9 credits) with 12 days of required courses and six days of electives. ■ You can take courses individually or as part of the certificate. Core courses are scheduled several times throughout the year. ■ Some courses can be taken online. ■ Full attendance is required. ■ We recommend you complete the program within three years. ■ The estimated cost of completing the Instructor Development Certificate varies depending upon course location. You can expect to pay approximately $3,500 to $3,750 plus a non-refundable certificate enrolment fee. Funding Availableš–š Check Online For Eligibility Contact our student services office to learn more about awards and bursaries. financialaid@jibc.ca www.jibc.ca/student-services 604.528.5762 Certificate Enrolment Fee: $75 non-refundable. Faculty Bios JIBC faculty are some of the most respected and experienced educators in BC working in their chosen fields. Read faculty bios online at: www.jibc.ca/leadership/faculty Centre for LeadershipCertificateswww.jibc.ca/leadership55 Class Schedules Find class schedules including dates, locations and fees online at www.jibc.ca/leadership Required Courses INDC102 The following courses are required to complete the Instructor Development Certificate. They are also open to general enrolment. This course will focus on the facilitation of learner-centred instruction. You will deepen your understanding of how to create a safe and motivating learning environment, prepare and conduct participatory learning sessions, and engage in reflective practice. During the two days, each learner will be asked to practice their facilitation skills by delivering a short interactive segment related to course content. Required text: Lawson, Karen. (2009). The Trainer’s Handbook. This text book is available at the JIBC store¯–¯New Westminster Campus. Contact leadership@jibc.ca for more details. Prerequisite(s): INDC100 INDC100 Foundations of Instructional Practice About Course Fees Course fees listed are for JIBC New Westminster & Vancouver campuses only. For course fees at all other locations visit: www.jibc.ca All courses scheduled from April 1, 2012 onwards, are subject to a 2% increase. See website for further details. Course fees listed include the JIBC Learner Services Fee. This course will provide you with knowledge and experience in the fundamentals of instructional practice. You will be introduced to the principles and practices of lesson design, delivery and assessment. You will learn the distinguishing characteristics of the adult learner, and cover learning styles theory. You will develop an understanding of the importance of formulating open questions and providing feedback as part of the instructional process. Come prepared to design, deliver and assess a short lesson on each day of class. Required text: Lawson, Karen (2009) The Trainer’s Handbook. (Fee below does not include textbook.) This text will be handed out on the first day of class. Contact leadership@jibc.ca for more details. $583.503 DAYS1.5 CREDITS INDC103 ALSO ONLINE Instructional Assessment Is your instruction hitting the mark? This course provides an overview of how to assess learning objectives and learner progress, as well as one’s own instructional delivery. You will learn theories and practical tools, and understand the role of assessment in supporting student learning. You will have the opportunity to develop assessment frameworks for your own instructional program. Required text: Lawson, Karen. (2009). The Trainer’s Handbook. This text book is available at the JIBC store¯–¯New Westminster Campus. Contact leadership@jibc.ca for more details. Prerequisite(s): INDC100. This course is also available online and is approximately 5 hours per week over 4 weeks. $4382 DAYS1.0 CREDITS 56Registration: 604.528.5590Centre for LeadershipCertificates Instructional Delivery $4382 DAYS1.0 CREDITS INDC101 Instructional Design In this course, you will further enhance your skills in learner-centred instructional design, with a particular focus on the analysis of learner needs and characteristics, formulation of goals and learning outcomes, and choice of relevant instructional strategies and evaluation methods. You will apply these concepts to your own existing or potential instructional environment. Required text: Lawson, Karen. (2009). The Trainer’s Handbook. This text book is available at the JIBC store¯–¯New Westminster Campus. Contact leadership@jibc.ca for more details. Prerequisite(s): INDC100 $4382 DAYS1.0 CREDITS INDC190 INDC130 ONLINE INDC112 In this course, you will have the opportunity to implement and integrate the skills you acquired through other core courses in the Instructor Development Certificate. You will plan and deliver an educational session of your choice, with support throughout the process. This course starts with one day of review and reflection on best practices, including design, delivery, implementation and assessment. You then have four weeks to design a 30-minute training session to be delivered to your peers during the two-day practicum. This class will make extensive use of peer support, and the instructor will be available for one-on-one coaching (one hour per student) between the first day of class and the two practicum days. Prerequisite(s): INDC100, INDC101, INDC102, INDC103 In this course, you will develop a framework for online course delivery and gain insight into approaches and methodologies that advance the online learning experience for both learner and instructor. By the end of this course, you will be able to identify best practices and methodologies for online learning; identify and apply techniques to engage online learners; understand the dynamics of the three dimensions of effective online learning; and apply effective communication skills and strategies to online learning. This course is suitable for instructors who are new to online teaching or want to develop better online facilitation skills. Instructor: Roshan Danesh. It is recommended you take INDC100 or equivalent before this course. Using active learning in the classroom engages learners and helps with retention. Explore how to integrate interactive techniques into your instructional plans and delivery. Learn the purpose of active learning, the value of introductions, the importance of expectation-setting activities, the use of energizers, and the benefits of closing activities. Enhance your instructional abilities by ensuring retention and transfer by choosing appropriate hands-on activities. Enrolment is limited to 16. Fee does not include textbook. Instructor: Leila Rahemtulla Prerequisite(s): INDC100 or permission from Program Coordinator. Instructional Skills Practicum $588.50 3 DAYS (PLUS 1 HOUR INDIVIDUAL COACHING) 1.5 CREDITS Facilitating Online Learning $593.50 30 HOURS OVER 6 WEEKS1.5 CREDITS MGMT177 Flawless Facilitation the First Time Electives and General Enrolment Courses The following courses are electives in the Instructor Development Certificate. They are also open to general enrolment. INDC111 Conducting a Program Needs Assessment A needs assessment is a systematic approach for documenting the gap between existing and desired states of training within an organization. It is an important tool for planning relevant, high-quality training programs. Learn how to design effective needs assessments that get results. To help make this course more relevant, you will use case studies from your own work. Instructor: Kylie Hutchinson. Prerequisite(s): INDC100 or permission of Program Coordinator. $3482 DAYS1.0 CREDITS Flawless facilitation is the key to successful outcomes in meetings, presentations and group processes. Learn how a facilitator can contribute to effective group functioning and communications, how to prepare for a meeting or presentation, and practical facilitation skills required to achieve a positive experience. Specific facilitation challenges and solutions will be clarified. Enrolment is limited to 16. This course may also be used as an elective in the Foundations of Effective Management and Leadership Certificate program, see pg.49. Instructor: Leila Rahemtulla $2802 DAYS1.0 CREDITS Ideas for Active Learning $3482 DAYS1.0 CREDITS INDC110 Measuring Impact: Best Practices in Program Evaluation Are you achieving the organizational or community change you desire with your programs? Program evaluation is critical to understanding if your programs are making a difference, and for measuring the impact of your programs in any workplace or community setting. This course will provide an overview of evaluation models available and equip you with the tools needed to effectively evaluate your programs. You will have the opportunity to develop an evaluation framework that is both meaningful and practical for your organization. This course is appropriate for any program manager or instructor wanting to effectively measure program impacts and can be used as an elective in the Foundations of Effective Management and Leadership Certificate, see pg.49. Instructor: Kylie Hutchinson. $3482 DAYS1.0 CREDITS Note: Some Instructor Development electives are offered only once a year and require prerequisites. Be sure to take these details into consideration when planning your courses. See our website for class schedules. Centre for LeadershipCertificateswww.jibc.ca/leadership57 INDC114 INDC115 NEW INDC131 ONLINE Authenticity and presence have been identified as some of the most important attributes of effective instructors. In this course, you will explore how mindful reflection supports the development of these skills. Through self-reflection, dialogue, and interactive exercises, you will increase your awareness of how the person you are impacts your teaching, the assumptions and beliefs you hold about your role as an educator, and how the practice of mindfulness promotes personal and interpersonal flexibility and resilience in and out of the classroom. Instructor: Ruth Faber Social Media is well known for its uses in marketing, sales and personal communication. Yet the potential of social media to enhance the way we learn remains untapped. In this course, you will explore how social media can facilitate workplace learning, increase learner engagement and deepen the impact of your existing training programs. Through the use of case studies and personal examples, you will examine a variety of applications for using social media as an educational tool. You will have the opportunity to begin to develop a social media educational plan for your organization. Instructor: Lee-Anne Ragan This intensive six-week course will immerse participants in the world of online learning, both as a student and curriculum developer. Through a series of hands-on learning activities that model best-use practices, you will explore the diverse options available and gain the insights necessary to choose the appropriate delivery technologies for your curriculum and target audience. You will also gain experience with the development and implementation of content in a variety of delivery environments. This course is suitable for curriculum designers and instructors who want to transfer their developed curriculum to a web-based delivery environment. Instructor: Bryan Fair. While the majority of the course is self-paced, some course activities take place in real time. It is recommended you complete INDC100 or equivalent before completing this course. Please consult leadership@jibc.ca for more details. The Mindful Educator: Beyond Expertise and Technique $4382 DAYS1.0 CREDITS Transforming Workplace Learning through Social Media $4382 DAYS1.0 CREDITS Working with Tools for Online Learning $593.50 30 HOURS OVER 6 WEEKS1.5 CREDITS "My employer supported me by offering the courses at our workplace and I learned so many skills I can implementž–žincluding resolving conflict and doing performance appraisals. I’m no longer afraid to work on these issues with my staff. Producing a written paper, as part of the coursework, gave me the opportunity to reflect on what I learned and incorporate it into my working environment." Balbir Singh Gill Graduate, Foundations of Effective Management and Leadership Certificate, Librarian, Fraser Valley Regional Library 58Registration: 604.528.5590Centre for LeadershipCertificates COURSE LISTING BY CODE Management and Leadership Instructor Development FMGMT100 INDC100 PG.56 Foundations of Instructional Practice FMGMT200 PG.50 Inspiring Teams and Managing Change INDC101 PG.56 Instructional Design FMGMT301 PG.50 The Leader’s Role in Effective INDC102 PG.56 Instructional Delivery FMGMT401 PG.50 The Leader’s Role in Human INDC103 PG.56 Instructional Assessment INDC110 PG.52, 57 Measuring Impact: Best INDC111 PG.57 Conducting a Program Needs Assessment PG.50 Leading the Way Employee Relations Resource Management FMGMT500 PG.50 Final Assignment Practices in Program Evaluation INDC110 PG.52, 57 Measuring Impact: Best Practices in Program Evaluation INDC112 PG.57 Ideas for Active Learning MGMT105 PG.53 To Tell the Truth: Dealing with INDC114 PG.58 The Mindful Educator: Beyond MGMT122 PG.51 Enhancing Emotional Intelligence INDC115 PG.58 Transforming Workplace MGMT132 PG.53 Team Building Tactics: Making INDC130 PG.57 Facilitating Online Learning the Whole Greater than the Sum INDC131 PG.58 Working with Tools for Online Learning MGMT134 PG.53 Workplace Communications: It’s All About You INDC190 PG.57 Instructional Skills Practicum MGMT135 PG.50 Appreciative Inquiry MGMT177 PG.51, 57 Flawless Facilitation the First Time MGMT151 PG.52 Leading From the Middle MGMT165 PG.52 Make Presentations that Make Things Happen! MGMT166 PG.52 Introduction to Project Management: MGMT177 PG.51, 57 Flawless Facilitation the First Time MGMT182 PG.53 More than Words: MGMT183 PG.53 Working with Teams in a Virtual Environment MGMT184 PG.51 Fostering Critical Thinking in the Workplace MGMT186 PG.52 Leading Change in Turbulent Times MGMT189 PG.51 Financial Management for MGMT190 PG.52 Leadership In Action: Moving MGMT191 PG.50 Building Leadership Resiliency MGMT192 PG.51 Inclusive Leadership: Building MGMT193 PG.51 Ethical Dilemmas in the Workplace MGMT315 PG.53 People Problems: How to MGMT332 PG.51 Coaching for Improved/Enhanced Performance Negativity in the Workplace for Workplace Success Expertise and Technique Learning through Social Media Managing the Project and Leading the Team Understanding Body Language Community Organizations Principles into Practice Cultural Intelligence in the Workplace Supervise Challenging Employees Centre for LeadershipCourse Listing by Codewww.jibc.ca/leadership59 CENTRE FOR CONFLICT RESOLUTION Our conflict resolution courses and programs are the most comprehensive in Canada and are delivered in 16 locations across British ’’ Columbia, Alberta, the Yukon, Ontario and online and across Canada on contract. My learning experience wasn’t a matter of learning content in courses and reproducing it on exams. It was about changing my way of being in the world. The conflict resolution program has impacted me deeply, it has impacted my family, my friends, and my community. Tammy Van Hinte Graduate, Certificate in Conflict Resolution–Negotiation 60 If you would like to improve your ability to respond to conflict and contribute to building stronger organizations and communities, you will find a course or a certificate here to meet your needs. Our programs are designed to help you communicate more effectively and to provide you with new skills and knowledge that will enhance your relationships within your workplace, family, and community. Most courses can be taken as part of a certificate or on an individual basis. Creating Social Change in Communities (SPE127) Featuring: Rob Corcoran, National Director, Initiatives of Change (USA) and Anjum Ali, Co-chair of Hope in the Cities & Board Member, Initiatives of Change (USA) Sept 15, 2011œ9:00 am-4:00 pm JIBC New Westminster Campus $175, plus HST Limited seatingž–žRegister Early In this course we will explore trust as social capital and trustbuilding as an essential capacity for effective community leadership. More specifically, we will explore how to deal with conflict in highly diverse and pluralistic societies where there is a history of mistrust and a need for honest, courageous dialogue. We will focus on key steps in building trust in communities divided by race, ethnicity, class, or religion. The course will explore the DNA of a trustbuilder: the personal qualities needed to restore trust when it has been broken and to sustain a movement for honest conversation and constructive change. Through case studies, discussion, and interactive learning methods you will increase your knowledge, understanding, and skills in four key areas: 1. 2. 3. 4. Becoming a catalyst of change Moving from information to transformation Acknowledging history and healing wounded memories Building diverse teams and networks CONTENTS 63 CERTIFICATES 64 Graduate Certificate in Dynamics of Conflict 65 Associate Certificate in Conflict Coaching 66 Associate Certificate in Leadership and Conflict Resolution 66 Associate Certificate in Workplace Conflict 67 Certificate in Conflict Resolution: Specialization in Negotiation 68 Certificate in Conflict Resolution Specialization in Mediation/ Third-Party Intervention 69 Family Mediation Certificate Through Rob’s use of stories and case studies you will learn practical skills and strategies to provide a solid foundation you can use to create sustainable and constructive social change in your community. 70 COURSE DESCRIPTIONS 82 COURSE LISTING BY CODE 87 HELPFUL RESOURCES FOR CENTRE FOR CONFLICT RESOLUTION LEARNERS Hope in the Cities: Trustbuilding in our Community Featuring: Rob Corcoran Sept 14, 2011œ6:30–8:00pm JIBC New Westminster Campus Free Community Event Attend this free community event and join Rob Corcoran as he shares his remarkable story which has given hope to communities across the world through dialogue and racial healing. Presenter bios available online. RSVP required. Email us at scsj@jibc.ca to reserve your seat. Questions? Call 604.528.5608 Centre for Conflict Resolutionwww.jibc.ca/conres61 CUSTOMIZED TRAINING SOLUTIONS FOR YOUR ORGANIZATION–ANY TIME ANYWHERE Managing in tough economic times makes it even more challenging to focus on educating and supporting your team. Implemented properly, training has at least two immediate returns: it builds staff skills and performance, and it gives you and your team confidence in a future together. Investing in education and training keeps your team members feeling prepared to do their jobs, despite today’s increased pressures. It’s also a tangible way to demonstrate your commitment to their growth and to keep them focused on their future within your organization. All of our widely recognized curriculum is available for delivery within your organization, customized to meet your staff ’s needs and to suit your organizational context. Call us to further your organization’s learning today. Our clients include: Our most popular customized courses: ■ BC Safety Authority. ■ Respectful Communication in a Changing ■ Western Stevedoring ■ Sharpening Your Edge in Negotiation ■ Washington Marine Group ■ Managing the Hostile Individual ■ City of Abbotsford ■ WorkSafe BC ■ Government of the North West Territories ■ BC Hydro ■ Ivanhoe Cambridge ■ Health Canada Workplace ■ Navigating Challenging Conversations ■ Handling Conflict in Virtual Environments ■ Managing Difficult Situations at Work For a complete list of conflict resolution courses see pg.70-83. We can also deliver conflict resolution certificates for your organization. See pg.63 for a list of certificates. For information on customized solutions contact: Program Coordinator, Customized Training Solutions, 604.528.5615 ccrcustomized@jibc.ca "It has been a pleasure working with the JIBC to organize onsite training for our employees. Direct contact with instructors provided us with customized courses tailored to meet our needs and the attention to detail by the JIBC team resulted in smooth course delivery. Employees tell us the training has been very positive and as a result I would highly recommend using the JIBC for onsite training in conflict resolution." Jennifer Raniga HR Advisor at the Vancouver Airport Authority 62Registration: 604.528.5590Centre for Conflict Resolution CERTIFICATES The Centre for Conflict Resolution offers the following certificates: Information Sessions ■ Graduate Certificate in the Dynamics of Conflict 2011 ■ Associate Certificate in Conflict Coaching [NEW] [PG.64] [PG.65] ■ Associate Certificate in Leadership and Conflict Resolution ■ Associate Certificate in Workplace Conflict [PG.66] [PG.66] ■ Certificate in Conflict Resolution: Specialization in Negotiation [PG.67] ■ Certificate in Conflict Resolution: Mediation/Third-Party Intervention [PG.68] ■ Family Mediation Certificate [PG.69] Centre for Conflict Resolution Course and Certificate Information Sessions Attend one of our free course and certificate information sessions to learn more about: ■ course content and specialization structure ■ planning your learning path ■ career benefits of conflict resolution training ■ private practice and other specific careers in conflict resolution ■ attend either in person or by telephone conference (for those sessions indicated). Program Fees: The total estimated cost of completing a certificate varies depending upon the specialization you choose. You can expect to pay approximately $2,100 to $2,500 for any of the Associate Certificates and approximately $7,800 to complete the Negotiation, Mediation-Third Party Certificate. For a certificate enrolment package: 604.528.5608 or 1.888.799.0801 or conres@jibc.ca FOR MORE INFORMATION Contact: 604.528.5608 email: conres@jibc.ca www.jibc.ca/conres OCTOBER 19¯—¯University of Calgary OCTOBER 26¯—¯JIBC New Westminster Campus & Teleconference NOVEMBER 23¯—¯JIBC Victoria Campus 2012 MARCH 7¯—¯JIBC New Westminster Campus & Teleconference APRIL 11¯—¯JIBC Victoria Campus JUNE 20¯—¯JIBC New Westminster Campus & Teleconference All sessions are held 6-8žpm Benefits of being a certificate student: When you enroll in a certificate at the Centre for Conflict Resolution you join a learning community and participate in a unique educational experience. Becoming a certificate student will help you: ■ Enhance your career prospects¯–¯employers are looking for people who build productive interpersonal and workplace relationships; ■ Choose the amount of time that you have for taking courses and the speed at which you learn and integrate the new skills; ■ Engage in a specialization that is most valuable and relevant to you¯–¯negotiation, mediation/third-party intervention or family mediation¯–¯or complete more than one certificate; ■ Gain membership in Community of Learners (a listserv website) through which you will receive advance notice about learning and professional opportunities; ■ Access the JIBC’s extensive collection of books, periodicals, and videos on conflict resolution and related subjects, including a wide variety of online journals and articles, courtesy of the JIBC virtual library; and ■ Celebrate your success with friends and family when you graduate at a JIBC convocation ceremony. "Supporting learners is both a rewarding and humbling position I find myself in as an instructor and coach at the Justice Institute of British Columbia. Having achieved a number of certificates from the JIBC, I know how important the quality instruction and coaching is in order to reach a goal. My personal goal as an instructor and coach, is to provide an experience which both educates and motivates learners." Kerry Palmer Instructor and Coach Centre for Conflict ResolutionCertificateswww.jibc.ca/conres63 NEW Graduate Certificate in Dynamics of Conflict How to apply This 15-credit graduate certificate program immerses you in emerging theories and advanced concepts about conflict, provides conceptual frameworks for these new theories, and explores the application of these theories to practice. While expanding your abilities to analyze and synthesize experiences, you will heighten your effectiveness in organizational, community and personal settings. www.jibc.ca/conres, or contact us at 604.528.5608 and we will mail you a copy. ■ Submit your completed application with the $75 nonrefundable certificate application fee. ■ Once we notify you that your application has been approved, contact Student Services Centre at 604.528.5590 and register for your first course. Who should attend This program is designed for conflict resolution specialists, mediators, negotiators, lawyers, leaders and managers who work with conflict or with people in conflict and who want to deepen and broaden their conflict fluency. What you will learn ■ Integrate new theoretical frameworks on conflict and apply them to dispute processes. ■ Synthesize the knowledge and ability to self-manage, reflect and to facilitate those involved in high risk, complex and challenging conflicts. ■ Exhibit advanced processes in negotiating and mediating complex or challenging issues and increased awareness of “self-imposed” barriers or obstacles. ■ Evaluate the intricacies of the human brain in conflict and differentiate the brain processes behind triggering, anger and defensiveness. ■ Synthesize approaches to address and balance individual and collective interests in conflict. ■ Analyze and explore the relationship between conflict and emotional intelligence, mindfulness and self-awareness. ■ Identify and analyze key concepts from the program and apply them to conflict situations. ■ Download the certificate application form from our website at Entrance Requirements An undergraduate degree, and completion of one of the following JIBC certificates (or equivalent): ■ Certificate in Conflict Resolution: Specialization in Negotiation [PG.67] ■ Certificate in Conflict Resolution: Mediation/Third-Party Intervention [PG.68] ■ Family Mediation Certificate [PG.69] How the certificate and courses are offered The courses are fifth year university level courses, have assignments and evaluations, and are graded. Four of the courses use a blended delivery model, partly in the classroom and partly online. The fifth and final course is self-directed study with a final project. You must be accepted into the certificate program in order to take any of the courses. Program fee The cost at the time of printing this calendar to complete the Certificate is $6,150 plus a non-refundable certificate application fee. For individual course fees please see course descriptions. Candidates for this program may also be eligible for JIBC awards and bursaries. For details visit www.jibc.ca/student-services or call 604.528.5762. SUGGESTED LEARNING PATH Blended Learning Our graduate certificate courses are delivered using a blended delivery model. This means that they are delivered partly in the classroom and partly in a web-based environment. Please check the online schedule for course dates. STEP 1. Take the following required courses in any order ■ Integrating Brain Science and Conflict [CCR510] [3.0 CREDITS] [BLENDED DELIVERY MODEL] [PG.76] ■ Engaging Conflict Consciously: Expanding Emotional and Conflict Intelligence [CCR511] [3.0 CREDITS] [BLENDED DELIVERY MODEL] [PG.74] ■ Intervening in Conflict through Movement and Expressive Arts [CCR512] [3.0 CREDITS] [BLENDED DELIVERY MODEL] [PG.76] ■ Harnessing Negotiating Power [CCR513] [3.0 CREDITS] [BLENDED DELIVERY MODEL] [PG.76] STEP 2. Final Program Requirement Take this course after you have completed the other 4 courses ■ Dynamics of Conflict Self-Directed Studies [CCR520] [3.0 CREDITS] [PG.73] STEP 3. Graduation. Stay connected! Participate in our online Community of Learners and come back each year as an alumnus for special events and new courses! 64Registration: 604.528.5590Centre for Conflict ResolutionCertificates Associate Certificate in Conflict Coaching This 12-day associate certificate program will equip you with the fundamental coaching tools to enable you to help others resolve their intra- and interpersonal conflicts more effectively. Essential for leaders, managers and dispute resolution practitioners, this program provides practical, effective methods for reducing conflict and creating strategies for sustainable resolutions. Conflict coaching’s efficacy has long been recognized and awareness of it is on the increase, yet few organizations or individuals have added this practical and cost-saving resolution process to their tool belt. The learning context for this certificate will be workplace-based, however, conflict coaching can be applied in other settings, such as community or family, and in tandem with other intervention methods such as negotiation or mediation. This certificate is composed of four courses and a final assessment. You will first learn the foundations of collaborative conflict resolution before focusing on the foundations of the coaching approach. You will then broaden your learning on the themes of anger and emotion before deepening your approach to conflict coaching when the stakes and emotions are high. Although it is not a requirement of the program, completion of Negotiation Skills Level 1 [CCR170] prior to CCR190 is recommended. This associate certificate is composed of four required courses and an assessment: ■ Foundations of Collaborative Conflict Resolution: Workplace Focus [CCR101] [3 DAYS] [PG.75] ■ Conflict Coaching Level I ■ Dealing With Anger [CCR131] [3 DAYS] [PG.72] SUGGESTED LEARNING PATH STEP 1. Take the following required course: ■ Foundations of Collaborative Conflict Resolution: Workplace Focus [CCR101] [CCR100] can be substituted for [CCR101] and vice versa) Offered at all of our locations throughout the year. STEP 2. The following two courses can be taken in either order, however, we recommend that they be taken in this order for maximum benefit: ■ Conflict Coaching Level I ■ Dealing With Anger [CCR131] [CCR190] STEP 3. Take this final course before your assessment: ■ Conflict Coaching Level II [CCR191] STEP 4. Register for your assessment: ■ Assessment: Associate Certificate in Conflict Coaching [ACCRCC299] [MAIL-IN] STEP 5. Graduation. Stay connected! Participate in our online Community of Learners and come back each year as an alumnus for continuing professional development. Class Schedules Find class schedules including dates, locations and fees online at www.jibc.ca/conres [CCR190] [3 DAYS] [PG.73] ■ Conflict Coaching Level II [CCR191] [3 DAYS] [PG.72] ■ Assessment: Associate Certificate in Conflict Coaching [ACCRCC299] [MAIL IN] [PG.71] Certificate enrolment fee: $75 non-refundable Note: If you have already completed Coaching Strategies: Developing People to Resolve Conflict [CCR111] you can take Conflict Coaching Practice Clinic [CCR176] to parlay these two courses into credit for CCR131. You can apply credit from the Associate Certificate for Conflict Coaching to our full certificate programs in the following ways: CCR101 and CCR190 are required courses in our full certificate programs; CCR131 and CCR191 may count as general elective credit in our full certificate programs. Centre for Conflict ResolutionCertificateswww.jibc.ca/conres65 Associate Certificate in Leadership and Conflict Resolution If you are a leader in either a formal or informal capacity, you’ll be excited to know about this credential, offered in partnership by Centre for Leadership and Centre for Conflict Resolution. Completing this 11-day associate certificate will allow you to apply a collaborative approach to resolving conflict in your capacity as a leader, and deepen your leadership skills. Associate Certificate in Workplace Conflict When you complete this 11-day associate certificate, you will be able to recognize, understand and resolve conflict more effectively, and build more productive relationships with clients and colleagues. The certificate is composed of four courses that focus on effectively managing conflict in the workplace, and an assessment. ■ Foundations of Collaborative Conflict Resolution: Workplace Focus [CCR101] [3 DAYS] [PG.75] ■ Negotiation Skills Level 1 This associate certificate is composed of four required courses and an assessment: ■ Part 1: Leading the Way [FMGMT100] [3 DAYS] [PG.75] ■ Part 2: Inspiring Teams and Managing Change [FMGMT200] [2 DAYS] [PG.75] ■ Foundations of Collaborative Conflict Resolution [CCR100] [3 DAYS] [PG.75] ■ Mediation Skills Level I [CCR170] [3 DAYS] [PG.79] ■ Resolving Conflict in Groups Level 1: Effective Team Dynamics [CCR210] [2 DAYS] [PG.80] ■ Resolving Conflict on the Front Line: Demonstrating Leadership at Work [CCR200] [3 DAYS] [PG.80] ■ Assessment: Associate Certificate in Workplace Conflict [ACCRWC299] [MAIL-IN] [PG.71] Certificate enrolment fee: $75 non-refundable [CCR180] [3 DAYS] [PG.78] ■ Assessment: Associate Certificate in Leadership and Conflict Resolution [ALCR299] [MAIL-IN] [PG.71] All course credits will be recognized in the Negotiation and Mediation/ Third-party Intervention Certificate programs and 3 credits can be applied towards the Family Mediation Certificate. Certificate Enrolment Fee: $75 non-refundable All course credits (5.5) will be recognized in the Centre for Leadership’s Foundations of Effective Management and Leadership Certificate. CCR100 and CCR180 are required courses in our three full certificate programs: Negotiation, Mediation/ Third-party and Family Mediation. FMGMT100 and FMGMT200 can be used in Centre for Conflict Resolution credentials toward general elective credit requirements. SUGGESTED LEARNING PATH STEP 1. Take the following Centre for Leadership courses: ■ Foundations of Effective Management and Leadership, Part 1: Leading the Way [FMGMT100] ■ Foundations of Effective Management and Leadership, Part 2: Inspiring Teams and Managing Change [FMGMT200] STEP 2. The following two courses may be interspersed with, or precede the previous two so long as prerequisites have been met. Take the following Centre for Conflict Resolution courses: ■ Foundations of Collaborative Conflict Resolution ■ Mediation Skills Level I [CCR100] [CCR180] SUGGESTED LEARNING PATH STEP 1. Take the following required course: ■ Foundations of Collaborative Conflict Resolution: Workplace Focus [CCR101] Offered at all our locations throughout the year. STEP 2. Your next course should be: ■ Negotiation Skills Level I [CCR170] The following courses can be taken in any order, but this order is optimum: ■ Resolving Conflict in Groups Level I: Effective Team Dynamics [CCR210] ■ Resolving Conflict on the Front Line: Demonstrating Leadership at Work [CCR200] STEP 3. Register for your assessment: Assessment: Associate Certificate in Workplace Conflict [ACCRWC299] [MAIL IN] STEP 4. Graduation. Stay connected! Participate in our online Community of Learners and come back for professional development. STEP 3. Register for your assessment: Associate Certificate in Leadership and Conflict Resolution [ALCR299] [MAIL IN] STEP 4. Graduation. Stay connected! Participate in our online Community of Learners and come back for professional development. 66Registration: 604.528.5590Centre for Conflict ResolutionCertificates Certificate in Conflict Resolution: Specialization in Negotiation SPECIAL ELECTIVES The ability to negotiate and resolve conflicts effectively has become a modern-day survival skill that you need in both professional and personal settings. In today’s workplace, employers consider conflict resolution skills essential for all employees, at all levels within the organization. This specialization provides an excellent opportunity to explore the broad field of conflict resolution, with an emphasis on negotiation skills. It will equip you with concepts and skills to improve your personal and working relationships by learning how to handle conflict more constructively. Choose 10 days from these electives that deepen your negotiation skills and knowledge. The following courses have no prerequisites: ■ Asserting Yourself in Conflict Situations ■ Building Your Communication Toolbox ■ Managing the Hostile Individual [CCR105] [2 DAYS] [CCR102] [2 DAYS] [CCR108] [2 DAYS] The following courses have a prerequisite of CCR100 OR CCR101: ■ Balancing Empathy and Assertion [CCR172] [2 DAYS] ■ Giving and Receiving Constructive Feedback ■ Managing the Conflict Within [CCR171] [2 DAYS] [CCR173] [2 DAYS] Negotiation is a conflict resolution process in which the people involved in the situation talk directly with each other to arrive at an agreement or decision. The Centre for Conflict Resolution teaches a collaborative approach to negotiation that involves looking for mutually satisfactory solutions. The following courses have a prerequisite of CCR170 OR CCR180: This specialization is 36 training days in length, worth 18 credits, and culminates in a Certificate in Conflict Resolution: Specialization in Negotiation upon successful completion of all courses and the final assessment component. ■ Dynamics of Power ■ Asking Better Questions ■ The Art of Reframing [CCR204] [1 DAY] [CCR208] [1 DAY] ■ Dealing with Defensiveness in Conflict [CCR205] [3 DAYS] ■ Defining Issues and Setting the Agenda [CCR201] [2 DAYS] [CCR206] [3 DAYS] ■ Negotiating with Difficult People: Making It Hard to Say No ■ Resolving Conflict in Groups Level I: Effective Team Dynamics [CCR210] [2 DAYS] ■ Resolving Conflict in Groups Level II: Facilitating the Collaborative Specialization in Negotiation: 18 Credits For suggested learning path visit: www.jibc.ca/conres Process [CCR260] [2 DAYS] ■ Resolving Conflict on the Front Line: Demonstrating Leadership at Work [CCR200] [3 DAYS] Certificate enrolment fee: $125 non-refundable ■ Shifting from Positions to Interests Required courses The following course has a prerequisite of CCR280: ■ Foundations of Collaborative Conflict Resolution [CCR100] [3 DAYS] — OR — ■ Foundations of Collaborative Conflict Resolution: Workplace Focus [CCR101] [3 DAYS] ■ Negotiation Skills Level I ■ Mediation Skills Level I ■ Dealing with Anger [CCR170] [3 DAYS] [CCR180] [3 DAYS] [CCR190] [3 DAYS] ■ Negotiation Skills Level II [CCR280] [5 DAYS] ■ Theoretical Foundations of Dispute Resolution [CCR207] [2 DAYS] [CCR150] [3 DAYS¤–¤1.5 CREDITS OVER 6 WEEKS] [ONLINE] — OR — ■ Integrating Conflict Theory and Practice [CCR152] [3 DAYS] [CCR202] [3 DAYS] ■ Preparing for Your Negotiation Assessment (Reality Check) [CCR281] [1 DAY] GENERAL ELECTIVES This is your opportunity to tailor your certificate to your particular interests and goals¯–¯choose six days made up of any conflict resolution courses in this calendar, excluding: CCR292, CCR510, CCR511, CCR512, CCR513, CCR520. In addition, you may also use the Foundations of Effective Management and Leadership: Part 1 [FMGMT100] and Part 2 [FMGMT200] courses for general elective credit in this certificate. ASSESSMENT ■ Assessment: Negotiation [ACCRN299] Funding Availablešš Check Online For Eligibility Contact our student services office to learn more about awards and bursaries. financialaid@jibc.ca 604.528.5762 www.jibc.ca/student-services Centre for Conflict ResolutionCertificateswww.jibc.ca/conres67 Certificate in Conflict Resolution Specialization in Mediation/Third-Party Intervention This specialization is designed for people who perform mediation and third-party intervention in their jobs and for those who are planning to be self-employed as private practice mediators/interveners. The Mediation/ Third-Party Intervention specialization gives in-depth knowledge and skills in formal and informal mediation as well as other forms of third-party intervention. This 36 training day program is worth 18 credits and culminates in a Certificate in Conflict Resolution: Mediation/Third-Party Intervention Specialization upon successful completion of all courses and the final evaluation component. If you are considering a career as a private-practice mediator, the training gained in this specialization can be applied towards admission to the BC Mediator Roster. It can also be applied towards certification by practitioner organizations and participation in the Court Mediation Practicum Program. (“Career Opportunities in Dispute Resolution” on pg.87). Certification or accreditation of professional mediators is not mandated by government at this time. Voluntary professional certifications are available through mediator membership organizations, and certification is maintained on an annual basis with those organizations. Completion of a Certificate in Conflict Resolution: Specialization in Mediation/Third-party Intervention signals that you have received education and training from the JIBC’s Centre for Conflict Resolution and have passed the final evaluation for the education program. It does not imply that you are a certified or licensed or accredited mediator. Specialization in Mediation/Third-Party Intervention: 18 Credits For suggested learning path visit: www.jibc.ca/conres SPECIAL ELECTIVES Choose 10 days from the following electives that will deepen your mediation skills and knowledge. The following courses have no prerequisites: ■ Asserting Yourself in Conflict Situations ■ Building Your Communication Toolbox ■ Managing the Hostile Individual [CCR105] [2 DAYS] [CCR102] [2 DAYS] [CCR108] [2 DAYS] The following course has a prerequisite of CCR100 OR CCR101: ■ Balancing Empathy and Assertion ■ Managing the Conflict Within [CCR172] [2 DAYS] [CCR173] [2 DAYS] The following courses have a prerequisite of CCR170 OR CCR180: ■ The Art of Reframing [CCR208] [1 DAY] ■ Asking Better Questions ■ Civil Procedure [CCR204] [1 DAY] [CCR211] [2 DAYS¤–¤1 CREDIT OVER 8 WEEKS] [ONLINE] ■ Dealing with Defensiveness in Conflict [CCR205] [3 DAYS] ■ Defining Issues and Setting the Agenda ■ Dynamics of Power [CCR201] [2 DAYS] [CCR206] [3 DAYS] ■ Identifying Control and Abuse in Pre-Mediation [CCR271] [1 DAY] [CCR190] is also a prerequisite) ■ Mediating Civil & Court Based Cases [CCR214] [2 DAYS] ■ Resolving Conflict in Groups Level I: Effective Team Dynamics [CCR210] [2 DAYS] ■ Resolving Conflict in Groups Level II: Facilitating the Collaborative Process [CCR260] [2 DAYS] ■ Resolving Conflict on the Front Line: Demonstrating Leadership at Work [CCR200] [3 DAYS] ■ Separate Meetings: Pre-Mediation and Caucusing [CCR209] [2 DAYS] ■ Shifting from Positions to Interests [CCR202] [3 DAYS] These courses have a prerequisite of CCR290: ■ Ethical Dilemmas for Mediators in British Columbia [CCR296] [1 DAY¤–¤0.5 CREDITS OVER 3 WEEKS] [ONLINE] Certificate enrolment fee: $125 non-refundable ■ Ethical Dilemmas for Mediators in Alberta [CCR297] [1 DAY¤–¤0.5 CREDITS OVER 3 WEEKS] [ONLINE] ■ Mediation Skills Level III REQUIRED COURSES ■ Foundations of Collaborative Conflict Resolution [CCR100] [3 DAYS] — OR — ■ Foundations of Collaborative Conflict Resolution: Workplace Focus [CCR101] [3 DAYS] ■ Negotiation Skills Level I ■ Mediation Skills Level I ■ Dealing with Anger [CCR190] [3 DAYS] ■ Mediation Skills Level II [CCR280] [5 DAYS] [CCR290] [5 DAYS] ■ Theoretical Foundations of Dispute Resolution [CCR291] [1 DAY] [CCR280] is also a prerequisite) GENERAL ELECTIVES This is your opportunity to tailor your certificate to your particular interests and goals¯–¯choose one day made up of any conflict resolution courses in this calendar, excluding: CCR292, CCR510, CCR511, CCR512, CCR513, CCR520. [CCR170] [3 DAYS] [CCR180] [3 DAYS] ■ Negotiation Skills Level II [CCR295] [2 DAYS] ■ Preparing for Your Mediation Assessment (Reality Check) [CCR150] [3 DAYS¤–¤1.5 CREDITS OVER 6 WEEKS] [ONLINE] — OR — ■ Integrating Conflict Theory and Practice [CCR152] [3 DAYS] In addition, you may also use the Foundations of Effective Management and Leadership: Part 1 [FMGMT100] and Part 2 [FMGMT200] courses for general elective credit in this certificate. ASSESSMENT ■ Assessment: Mediation 68Registration: 604.528.5590Centre for Conflict ResolutionCertificates [ACCRM299] Family Mediation Certificate Required courses: Family Dynamics The goal of the Family Mediation Certificate is to provide quality education and training in mediation in a family context that may be applied towards the minimum training requirements of Family Mediation Canada for certification as a Family Relations Mediator. This 20-credit certificate is 40 days long and is awarded upon successful completion of all classroom and online course requirements and an assessment. For more information about courses with the prefix CORR or FAM, call: Program Coordinator, 604.528.5546 email: mdsouza@jibc.ca ■ Introduction to Family Justice Services in BC — OR — ■ Introduction to Family Justice Services in Canada [FAM300] [3 DAYS] [ONLINE] ■ Family Violence: Impact on Separation and Divorce ■ Effects of Separation and Divorce on Adults ■ Effects of Separation and Divorce on Children [FAM104] [3 DAYS] [ONLINE] ■ Mediated Agreements and Related Court Orders [FAM115] [1 DAY] [ONLINE] Program Planner, 604.528.5618 email: ccrassessments@jibc.ca ELECTIVES ■ Child Support Guidelines [FAM109] [1 DAY] [ONLINE] [FAM112] [3 DAYS] [ONLINE] Choose five days from the following courses: ■ Dealing with Defensiveness in Conflict Specialization in Family Mediation: 20 Credits [CCR205] [3 DAYS] ■ Defining Issues and Setting the Agenda Suggested learning path available at: www.jibc.ca/conres ■ Dynamics of Power [CCR201] [2 DAYS] [CCR206] [3 DAYS] ■ Mediation Skills Level III [CCR295] [2 DAYS] ■ Identifying Control and Abuse in Pre-Mediation Certificate enrolment fee: $175ž–žnon-refundable [CCR271] [1 DAY] ■ Separate Meetings: Pre-Mediation and Caucusing [CCR209] [2 DAYS] REQUIRED COURSES ■ Shifting from Positions to Interests ■ Foundations of Collaborative Conflict Resolution [CCR100] [3 DAYS] — OR — ■ Foundations of Collaborative Conflict Resolution: Workplace Focus [CCR101] [3 DAYS] ■ Negotiation Skills Level I [CCR202] [3 DAYS] ■ Substance Abuse Issues in Family Justice Conflict Resolution and Mediation [CCR170] [3 DAYS] [CCR180] [3 DAYS] [CCR290] [5 DAYS] ■ Ethical Dilemmas for Mediators in British Columbia [FAM108] [1 DAY] [ONLINE] ■ Theoretical Foundations of Dispute Resolution [CCR150] [3 DAYS¤–¤1.5 CREDITS OVER 6 WEEKS] [ONLINE] — OR — ■ Integrating Conflict Theory and Practice [CCR152] [3 DAYS] ■ Family Mediator Certificate Preparation Workshop [FAM111] [2 DAYS] [CCR190] [3 DAYS] ■ Mediation Skills Level II [FAM103] [3 DAYS] [ONLINE] ■ Multicultural Issues in Family Justice ■ Dealing with Anger [CORR605] [3 DAYS] [ONLINE] For more information about courses with the prefix CCR, your assessment or to request a Family Mediation Certificate application form, call: ■ Mediation Skills Level I [CORR606] [3 DAYS] [ONLINE] [CCR296] [1 DAY¤–¤0.5 CREDITS OVER 3 WEEKS] [ONLINE] — OR — ■ Ethical Dilemmas for Mediators in Alberta [CCR297] [1 DAY¤–¤0.5 CREDITS OVER 3 WEEKS] [ONLINE] One-day (7 hours) online courses are completed over two weeks, except CCR296 and CCR297 which are completed over three weeks. Three-day (21 hours) online courses take six to seven weeks to complete. ASSESSMENT ■ Assessment: Family Mediation [AFM299] NOTE: Completion of Family Mediation Canada’s certification process as a Family Relations Mediator or Comprehensive Family Mediator is considered equivalent to completion of Family Mediation assessment [AFM299] . See pg.90 for contact information regarding equivalency credit. ADVANCED COURSE FOR FAMILY MEDIATORS CCR292 Mediating the Financial Aspects of Separation This stand-alone advanced course will be most useful to family mediators wishing to obtain the core preparation for becoming a comprehensive mediator as defined by Family Mediation Canada. See pg.78 for a full course description and list of prerequisites. Note: This course is not associated with any JIBC certificate or credential. Centre for Conflict ResolutionCertificateswww.jibc.ca/conres69 COURSE DESCRIPTIONS CCR125 | CONTRACT ONLY Applying Brain Mechanics to Resolve Conflict The course content and delivery can be customized to fit your organization or community’s needs. Enhance your conflict resolution skills with new insight and knowledge into the mechanics of the human brain and nervous system. Scientific discoveries about the functioning of the brain bring light to why and how people act (or react) in conflict. By learning to be mindful of how our brain works, you can use effective emotional management and communication skills with strategy and precision. This course provides an excellent opportunity to review and practice previously gained conflict resolution approaches and skills, while learning and applying new strategies derived from the latest brain science research. For more information, call 604.528.5615 Class Schedules Find class schedules including dates, locations and fees online at www.jibc.ca/conres CCR208 The Art of Reframing In this intensive one-day skill-building course, you will learn how to identify problematic conflict frames wherever and whenever they occur, and practice providing reframing that leads towards resolution. More than merely changing language, reframing can shift the entire perception of an approach to the conflict. As one of the most powerful tools available, reframing can be used effectively in every phase of conflict discussion, from building an atmosphere to identifying issues, exploring interests and reaching agreement. Prerequisite(s): CCR100 or CCR101, and CCR170 or CCR180 About Course Fees Course fees listed are for JIBC New Westminster & Vancouver campuses only. For course fees at all other locations visit: www.jibc.ca All courses scheduled from April 1, 2012 onwards, are subject to a 2% increase. See website for further details. $173.501 DAY0.5 CREDITS Course fees listed include the JIBC Learner Services Fee. Learn Close To Home Conflict resolution courses are available at all JIBC campuses, colleges & universities throughout BC, the Yukon, Alberta and Ontario. JIBC Campuses: ■ Chilliwack ■ Kelowna ■ Maple Ridge ■ New Westminster (Main Campus) ■ Vancouver ■ Victoria Community colleges & universities: ■ Calgary ■ Duncan ■ Edmonton ■ Fort St. John ■ Kelowna ■ Nanaimo ■ Penticton ■ Prince George ■ Toronto ■ Vancouver ■ Whitehorse 70Registration: 604.528.5590Centre for Conflict ResolutionCourse Descriptions CCR204 Asking Better Questions Basing negotiation or mediation on interests is greatly assisted by the conscious use of questions. This course is practice-oriented, focusing on the issues you raise in class. Questions can be facilitative, directive, accusatory, helpful or condemnatory. They evoke ideas, illuminate culture, encourage images and invite articulation. How do we make the question a tool of art in the hands of a principled asker? How can we use questions to ensure an honest, curious and thorough inquiry? Come prepared to ask and learn. Prerequisite(s): CCR100 or CCR101, and CCR170 or CCR180 $183.501 DAY0.5 CREDITS CCR105 Asserting Yourself in Conflict Situations This course addresses assertiveness in a variety of challenging situations and gives you opportunities to practice improving and maintaining an assertive style under pressure. Whether you are negotiating an important issue, expressing your thoughts and feelings in a conflict, or standing firm under pressure, the ability to assert yourself is crucial to reaching outcomes that work for you. In conflict situations, it can be especially difficult to maintain an assertive stance rather than overreacting or selling yourself short. $3702 DAYS1.0 CREDITS Take note! To register for your assessment or if you have any questions about the assessment process, contact: ccrassessments@jibc.ca, or phone 604.528.5609 or 1.888.799.0801. For the three Associate Certificates and the Family Mediation Certificate: ■ These are “mail-in” assessments which means you complete your simulation at a location of your choosing, and submit your assessment via mail. ■ Prior to registering you must be enrolled in the program and have completed all courses in the program. ■ For the Certificate in Conflict Resolution: Negotiation, and Mediation/Third-Party Certificate: ■ These are ”in-person” assessments which means you complete your simulation at the JIBC New Westminster or Victoria campus. You do have the option of completing your simulation at a location of your choosing, and submitting your assessment via mail. ■ Prior to registering you must be enrolled in the program and have completed all the required courses and most of your elective courses. ACCRCC299 Assessment: Associate Certificate in Conflict Coaching The integrative component for the Associate Certificate in Conflict Coaching is a mail-in assessment that consists of a written or audio preparation for a coaching session with a client as conflict coach, an audio or AV recording of the role-played conflict coaching session, a written self-evaluation of the roleplaying session and a written reflection on personal learning in the associate certificate. Detailed criteria are available upon request. Prerequisite(s): CCR101, CCR131, CCR190, and CCR191. $360 ALCR299 ACCRM299 To receive an Associate Certificate in Leadership and Conflict Resolution, participants must successfully complete a written assignment that shows they have integrated the knowledge and skills gained from the program. This written assignment will include a project plan as part of a written report about a situation occurring within an organization or other group setting. The participant will demonstrate their comprehension of conflict resolution and leadership concepts and skills, as well as their potential to apply this material to a realworld situation. Prerequisite(s): FMGMT100, FMGMT200, CCR100, CCR180 To receive your Certificate in Conflict Resolution: Specialization in Mediation/Thirdparty Intervention, you must successfully complete this assessment. The assessment consists of a written self-evaluation, a written preparation for the mediation assessment to be simulated, a one-hour role-playing exercise with the participant as the mediator and an oral questioning period during which the participant is asked to identify key concepts of the program as they relate to the role-playing. You can do your assessment on a mail-in basis or at the JIBC New Westminster or Victoria campuses. Prerequisite(s): CCR100 or CCR101, and CCR150 or CCR151, and CCR170, CCR180, CCR190, CCR280, CR290 Assessment: Associate Certificate in Leadership and Conflict Resolution $156 Assessment: Specialization in Mediation/Third-party Intervention $535 ACCRWC299 Assessment: Associate Certificate in Workplace Conflict The assessment component for the Associate Certificate in Workplace Conflict is a mail-in assessment that consists of a recording of a collaborative conflict resolution conversation based upon a reallife workplace situation and a structured, reflective essay, designed to self-assess the recording and document the learning and change experienced by the student during the program. Prerequisite(s): CCR101, CCR170, CCR200, CCR210 $360 AFM299 Assessment: Family Mediation Certificate The assessment component of the Family Mediation Certificate consists of a written preparation for mediation, a one-hour mediation role-playing exercise, a selfevaluation and an oral examination. The assessment is done by the candidate in their home community and submitted on a mailin basis or the recording made in FAM111 may be submitted for the Family Mediation Certificate assessment. The Assessment for the Family Mediation Certificate is a mail-in assessment. Prerequisite(s): Completion of all Family Mediation Certificate required and elective courses ACCRN299 Assessment: Specialization in Negotiation To receive your Certificate in Conflict Resolution: Specialization in Negotiation, you must successfully complete this assessment. The assessment consists of a written selfevaluation, a written preparation for the negotiation assessment to be simulated a one-hour role-play with the participant s as the skilled negotiator and an oral questioning period, during which the participant is asked to identify key concepts of the program as they relate to the role-playing. You can do your assessment on a mail-in basis or in person at the JIBC New Westminster and Victoria campuses. Prerequisite(s): CCR100 or CCR101, and CCR150 or CCR151, and CCR170, CCR180, CCR190, CCR280 $420 $535 Centre for Conflict ResolutionCourse Descriptionswww.jibc.ca/conres71 CCR172 CCR211 ONLINE CCR131 In this two-day course, you will practice strategies for achieving the mental and emotional clarity necessary to effectively use assertion and empathy. Through facilitated small-group exercises, you will have opportunities to practice finding¯–¯and keeping¯–¯the elusive balance between empathy and assertion. These are often described as the two foundations of collaborative conflict resolution, and finding the balance between them can be tricky. You will be able to recognize when conflicts are about to occur and skillfully self-manage the interactions away from the conflict or move through it. Prerequisite(s): CCR100 or CCR101. Recommended: CCR102 and/or CCR105 This course is for those who want to practice mediation in the context of the civil justice system. It is required for mediators who do not have a law degree and want to be considered for the Roster of the Mediate BC Society. The course examines the aspects of civil procedure that mediators need to be familiar with; what the litigation track looks like, including the practicalities of time and cost as a typical case proceeds through the system; as well as the role of lawyers in litigation and mediation. You will also learn how court rules use expense to encourage settlement, the difference between the formal legal parties and the real decisionmakers in a lawsuit, and the rules of evidence that commonly arise in mediation. Online course methodology includes a series of readings, exercises, assignments and group discussions. Prerequisite(s): CCR100 or CCR101, and CCR180 In this introductory course, you will learn coaching techniques to help others gain clarity, develop fresh perspectives, and address their conflict with new strategies acquired through their coaching interaction with you. You will develop tools to champion and support, enlighten and confirm, understand and employ solutions with those of whom you coach who will allow for conversations that lead to real change. Balancing Empathy and Assertion $3702 DAYS1.0 CREDITS CCR102 Building Your Communication Toolbox If you have not had previous training in interpersonal communications skills, this elective course is strongly recommended. In this course you will focus on communication skills that are the building blocks of mediating, negotiating and resolving interpersonal conflict. Skills are demonstrated and you will have the opportunity to practice short exercises involving conflict situations. Specific skills include non-defensive listening, reframing and assertive speaking. $3702 DAYS1.0 CREDITS FAM112 ONLINE Child Support Guidelines This online course in the Family Mediation Certificate program will provide you with the knowledge and ability to assist clients with child support issues resulting from separation and divorce. You will become familiar with the family mediator’s function of helping clients determine the proper amount of child support according to current legislation, with changing child support orders when circumstances change, and with assisting clients when one parent lives outside the jurisdiction of the court. Prerequisite(s): See website: www.jibc.ca/ccjd Civil Procedure $37014 HOURS OVER 8 WEEKS 1.0 CREDITS CCR175 Coached Small Group Clinic FORMERLY ROLE-PLAY PRACTICE CLINIC Practice is a critical factor in gaining competence and confidence in collaborative conflict resolution, and this course provides you with plenty of practice in a full day of simulation. You choose what you want to work on: interpersonal conflict resolution, dealing with anger, mediation or negotiation. You can use this course to complete your assessment recording for the Associate Certificate in Workplace Conflict, or to brush up on your skills after an absence from your conflict resolution program. This course can also be used to make up for time missed in any three or five-day course, or to obtain partial credit as a result of a prior learning assessment application. Prerequisite(s): CCR100 or CCR101 $173.501 DAY0.5 CREDITS $51221 HOURS OVER 6 WEEKS 0.5 CREDITS 72Registration: 604.528.5590Centre for Conflict ResolutionCourse Descriptions Conflict Coaching Level I $562.503 DAYS1.5 CREDITS CCR191 Conflict Coaching Level II This advanced course will both broaden and deepen your ability to coach others through challenging situations. You will learn how to work with clients who are experiencing stronger emotions related to their conflicts, identify elements of face-saving and choice making, and help others move away from apathy or victimization and toward choice and integrity. You will also learn how to position conflict coaching within the contexts of other dispute resolution processes and strategies such as negotiation and mediation. Prerequisite(s): CCR131 Recommended: CCR170 $562.503 DAYS1.5 CREDITS CCR176 Conflict Coaching Practice Clinic Practice is the most critical factor in gaining competence and confidence in conflict coaching. This course provides a full day of simulation. This course is especially helpful to those who wish to convert their 14 hours of credit for Coaching Strategies [CCR111] to 21 hours of credit for Conflict Coaching Level I [CCR131] . It will also be helpful for those planning to offer conflict coaching as part of a private resolution practice, or for those who want to add to their conflict coaching skills in a controlled setting. Prerequisite(s): CCR111 or CCR131 $190.501 DAY0.5 CREDITS CCR190 Dealing with Anger This course builds on the material in Foundations of Collaborative Conflict Resolution [CCR100] and Foundations of Collaborative Conflict Resolution: Workplace Focus [CCR101] , and presents theory, skills and approaches for managing one’s own angry feelings and behaviours, and responding to anger in others. Angry, hostile or resistant feelings and behaviours are commonly generated in conflict situations. Efforts to resolve the conflict may be ineffective if these feelings are ignored or denied. Topics such as anger triggers, self-management, defusing skills, the origins of personal expressions of anger and disengaging from angry encounters are explored. Emphasis is on self-awareness and skill development through small-group exercises. Prerequisite(s): CCR100 or CCR101. Recommended: CCR170 $562.503 DAYS1.5 CREDITS CCR205 Dealing with Defensiveness in Conflict This course covers theories from different psychological perspectives on defense mechanisms affecting all people. These theories are then integrated with skills for addressing defensiveness in conflict situations. You will also explore how saving face affects defensive behaviours. Defensiveness is behaviour for protecting oneself from a perceived threat or attack. In negotiations and mediations, it can create major barriers, but when explored, it can open up opportunities for breakthroughs. When people are defending and protecting their self-image (saving face), listening becomes more difficult and positions become entrenched. Left unaddressed, defensiveness can stalemate the discussion. Prerequisite(s): CCR100 or CCR101, and CCR170 or CCR180 $562.503 DAYS1.5 CREDITS CCR201 Defining Issues and Setting the Agenda Now expanded to include negotiation as well as mediation, this two-day elective focuses on Stage 2 of the model. Using a variety of video, demonstration and in-themoment examples, you will learn how to sift through the dynamics, the emotion and the way people express themselves in order to clearly isolate issues that should form the agenda. You will learn how to ask the kinds of questions that clarify themes and issues, how to summarize to provide focus and how to get agreement on the agenda. You will have lots of opportunity to practice. Prerequisite(s): CCR100 or CCR101, and CCR170 or CCR180 $3702 DAYS1.0 CREDITS CCR520 NEW Dynamics of Conflict Self-Directed Studies Dynamics of Conflict Self-Directed Studies is the final program requirement in the Graduate Certificate in Dynamics of Conflict [PG.64] . This course requires you to decide upon a topic in the field of conflict of particular interest to you and relevant to the program. You prepare a proposal specific to your topic, including a detailed project plan, and present it to the faculty advisor for input and sign-off. At the conclusion of the course, you present your project to the faculty advisor, and possibly some peers, along with a self-assessment. The faculty advisor provides the final evaluation on the project, presentation and learner’s self-assessment. This course is completed in consultation with a faculty advisor. $1,2153.0 CREDITS CCR206 Dynamics of Power This course will provide you with an opportunity to examine critical questions regarding your personal relationship with power. What is power? How do we relate to it on a daily basis? How do we use personal power and influence in conflict or negotiation situations? What is the basis of our power as we work to resolve disputes and implement restorative practices, and what are the implications of using that power? Learn how to recognize the power base of others, and the implications that power dynamics have in dispute resolution and restorative practice. Through video simulations, self-reflective exercises and small-group discussions, you will become more comfortable with power dynamics and identify how power can be used positively to enhance the dispute resolution process. Prerequisite(s): CCR100 or CCR101 and CCR170 or CCR180 $562.503 DAYS1.5 CREDITS FAM103 ONLINE Effects of Separation and Divorce on Adults This online course in the Family Mediation Certificate focuses on the effects of separation and divorce on adults. You will learn about the divorce process and the family dynamics of separation and divorce, including the legal, financial, social and psychological effects of family breakdown on family members. Also covered are special issues related to families, such as parental responsibility, gender bias, parental mobility and the impact of new relationships. You will learn constructive intervention programs that will help you guide your clients. This course is a companion to Effects of Separation and Divorce on Children [FAM104] . For dates, prerequisites and further information, see website: www.jibc.ca/ccjd or call Margot D'Souza at 604.528.5546 $51221 HOURS OVER 6 WEEKS 1.5 CREDITS Faculty Bios JIBC faculty are some of the most respected and experienced educators in BC working in their chosen fields. Read faculty bios online at: www.jibc.ca/conres/faculty Centre for Conflict ResolutionCourse Descriptionswww.jibc.ca/conres73 FAM104 ONLINE CCR297 ONLINE FAM111 The purpose of this online course in the Family Mediation Certificate is to examine the research literature on the effects of separation and divorce on children. The course looks at how factors such as parental conflict affect children’s adjustment, and explores appropriate living arrangements and visitation schedules for children. You will be guided through the actions that need to be taken in cases where abuse is present. You will learn how, as counsellors and/or mediators, to work more effectively with parents as they make a parenting plan and meet challenges they may experience with their children. This course is a companion to Effects of Separation and Divorce on Adults [FAM103] . For dates, prerequisites and further information, see website: www.jibc.ca/ccjd or call Margot D'Souza at 604.528.5546 This course will help you clarify the application of professional codes of conduct and the real-world application of ethical behaviour in the practice of mediation. In practice, mediators frequently encounter situations that require tough decisions. What should a mediator do when personal or professional values are challenged? Professional codes of conduct that govern the mediator can sometimes conflict. How does a mediator sort through the issues and decide what to do? When should clients be referred? When should the mediator terminate the mediation? What happens when the decision isn’t clear? Prerequisite(s): CCR100 or CCR101, and CCR170, CCR180, CCR190, CCR290 This workshop is intended to serve two purposes for individuals who are interested in preparing for their assessment with Family Mediation Canada: the first is to provide information on how the mediation certification process works and how to prepare for the written exam. The second purpose is to provide opportunities to practice simulations which will be recorded. Feedback will be provided by a certified experienced family mediator. Participants will be able to take their recording home and may submit it for assessment to Family Mediation Canada as part of FMC’s certification requirements. For dates, prerequisites and further information, see website: www.jibc.ca/ccjd or call Margot D'Souza at 604.528.5546 Effects of Separation and Divorce on Children $51221 HOURS OVER 6 WEEKS 1.5 CREDITS CCR511 NEW BLENDED LEARNING Engaging Conflict Consciously: Expanding Emotional and Conflict Intelligence This course offers the opportunity for the open-ended exploration of the nature of conflict as a core, primary element of the human condition. Within this context, you will begin (for some) and/or continue (for others) your own thoughtful, heartful, in depth and reflective inquiry into the nature of conflict as a catalyst for increasing conscious engagement in the world. You will join in a community of learning in which you will be encouraged to challenge your beliefs about conflict and its relationship to being human as well as remain open to having your beliefs challenged. 6 days in the classroom plus accompanying online component completed over 12 weeks. Ethical Dilemmas for Mediators in Alberta $183.507 HOURS OVER 3 WEEKS 0.5 CREDITS Family Mediator Certification Preparation Workshop $3932 DAYS1.0 CREDITS CCR296 ONLINE CORR605 ONLINE This course will help you clarify the application of professional codes of conduct and the real-world application of ethical behaviour in the practice of mediation. In practice, mediators frequently encounter situations that require tough decisions. What should a mediator do when personal or professional values are challenged? Professional codes of conduct that govern the mediator can sometimes conflict. How does a mediator sort through the issues and decide what to do? When should clients be referred? When should the mediator terminate the mediation? What happens when the decision isn’t clear? Prerequisite(s): CCR100 or CCR101, and CCR170, CCR180, CCR190, CCR290 This online course in the Family Mediation Certificate program provides an overview of the topic of relationship violence. It examines the dynamics of relationship abuse, particularly during separation and divorce. You will learn theories of abuse, the impact of abuse on family members, screening protocols, interviewing the clients, court remedies and how to arrange a parenting plan. This is a preparatory course for those seeking a career as a family justice counsellor, and is crucial for those who practice family mediation. For dates, prerequisites and further information, see website: www.jibc.ca/ccjd or call Margot D'Souza at 604.528.5546 Ethical Dilemmas for Mediators in British Columbia $183.507 HOURS OVER 3 WEEKS 0.5 CREDITS $1,21542 HOURS OVER 13 WEEKS 3.0 CREDITS 74Registration: 604.528.5590Centre for Conflict ResolutionCourse Descriptions Family Violence: Impact on Separation and Divorce $51221 HOURS OVER 6 WEEKS 1.5 CREDITS CCR100 Foundations of Collaborative Conflict Resolution This foundation course offers you effective and practical tools in collaborative conflict resolution. Through examination of the sources of conflict attitudes and beliefs, conflict styles, and the role of assumptions and emotions, you will gain an overview of conflict dynamics and collaboration strategies. This highly participatory course emphasizes self-awareness and understanding through structured exercises and simulations. This course is equivalent to CCR101. Students must take either CCR100 or CCR101 as a prerequisite for other required courses in the certificates. $562.503 DAYS1.5 CREDITS FMGMT200 Foundations of Effective Management and Leadership, Part 2: Inspiring Teams and Managing Change As a manager or supervisor, you are responsible for leading others through a solid problem-solving and decisionmaking process that helps employees resolve conflict and gain “buy-in” to change processes. In this course, you will gain a better understanding of team dynamics, examine your role in the change management process, enhance your own and your staff ’s decision-making and problem-solving capabilities, and learn to foster a climate of innovation and creativity. Prerequisite(s): FMGMT100 $2852 DAYS1.0 CREDITS Dealing effectively with workplace conflicts is a key competency for success in any job. This foundation course offers you effective and practical tools for resolving conflicts collaboratively in the workplace. Through examination of the sources of conflict attitudes and beliefs, conflict styles, and the role of assumptions and emotions, you will gain an overview of conflict dynamics and collaboration strategies. This highly participatory course emphasizes selfawareness and understanding through structured exercises and simulations. This course is equivalent to CCR100. Students must take either CCR100 or CCR101 as a prerequisite for other required courses in the certificates. $562.503 DAYS1.5 CREDITS FMGMT100 Foundations of Effective Management and Leadership, Part 1: Leading the Way Success depends on leadership skills at all levels of our organizations. As a new, seasoned or future leader, you will examine your personal leadership and communication styles and determine their effectiveness. You’ll explore your key roles and responsibilities as a supervisor or manager, and review key leadership and management theories and their practical application back in the workplace. Several assessment tools will be used to help you determine how best to increase your leadership capacity. Giving & Receiving Constructive Feedback In this course, you will explore and practice the essential elements of giving and receiving criticism constructively. You will learn how to create opportunities for growth and increased understanding through giving and receiving constructive criticism. Critiquing the work or behaviour of others can be one of the most difficult tasks that we perform as individuals, colleagues, supervisors and managers. We are often called upon to give criticism, which, if done poorly, can damage relationships, limit opportunities and increase stress. Prerequisite(s): CCR100 or CCR101 $3702 DAYS1.0 CREDITS CCR103 | CONTRACT ONLY Handling Conflict on the Telephone CCR101 Foundations of Collaborative Conflict Resolution: Workplace Focus CCR171 CCR124 | CONTRACT ONLY Getting Buy-in through Collaborative Decision-Making The course content and delivery can be customized to fit your organization or community’s needs. Traditional approaches to decision-making often leave people uncomfortable with the process, dissatisfied with the results and uncommitted to the implementation of agreements. This program will provide you with strategies designed to reach committed agreements. As a leader, you need to know when and how to involve others in the decision-making process, from the formulation of plans through to successful implementation. In this highly practical and interactive course, you will learn how to enhance your ability to assess a given situation and determine how much participation is critical for success. By exploring actual decisions in your workplace, you will use a practical model to determine when and how to involve others in the decision process. Finally you will practice applied skills in case simulations and workplace scenarios. For more information, call 604.528.5615 The course content and delivery can be customized to fit your organization or community’s needs. Dealing with angry people and trying to resolve conflict over the telephone can be particularly challenging. Learn and practice effective para-verbal (tone, pitch and pacing) and verbal skills for defusing anger and resolving conflict, with an emphasis on the use of the voice. The course will help you develop more skills for responding effectively to anger and conflict over the phone, and will be of particular interest to those with little previous training in conflict resolution. For more information, call 604.528.5615 CCR104 Handling Conflict in Virtual Environments Dealing with conflict over the telephone, via email or text, and in other “virtual environments” can be distinctively challenging. In this two-day course, you will learn and practice effective verbal, paraverbal and text-based communication skills for dealing with emotion and resolving conflict, with an emphasis on the use of the voice and “e-text” communication. The course will be of interest to people who want to learn about the impact of contextual differences between multiple technologybased communications mediums. You will explore how these differences influence inter-personal conflict and attempts at its resolution, while developing skills and approaches to manage emotion and conflict. $3702 DAYS1.0 CREDITS $412.503 DAYS1.5 CREDITS Centre for Conflict ResolutionCourse Descriptionswww.jibc.ca/conres75 CCR513 NEW BLENDED LEARNING Harnessing Negotiating Power Negotiators exhibit a variety of skills exemplified by effective people in many realms and roles. Negotiating and facing conflict effectively, however, require more than the application of skills and techniques. Effective negotiators are: adaptable, willing to take risks, courageous, creative, focused, flexible, honest, intuitive, organized, persistent, reflective, resolute, resourceful, self aware, strategic and highly skilled. In this course, you will explore theory, self analysis, personal development, and the integration of skills, strategy and tools. Come ready to risk, and find out more about who you are and explore how to become more of who you are capable of being when negotiating. 4 days in the classroom, 2 days online. $1,21542 HOURS OVER 5 WEEKS 3.0 CREDITS CCR271 Identifying Control and Abuse in Pre-mediation In this one-day course, you will look at patterns of control that lead to abuse, discuss the reality of control in any relationship and what that means to a fair negotiated settlement, and develop screening tools for a variety of pre-mediation applications. Forms of control that lead to coercion and abuse are sometimes overt, sometimes subtle. Played out in a mediation setting, the mediator can unwittingly assist in the continuance of that abuse. The standards of practice for many professional mediation organizations require screening prior to joint meetings. Prerequisite(s): CCR100 or CCR101, and CCR170, CCR180, CCR190 $173.501 DAY0.5 CREDITS CCR510 | BLENDED LEARNING CCR512 NEW BLENDED LEARNING In this course, you will focus on the inner workings of the brain in conflict situations. You will explore in detail how brain functioning is impacted by triggers, stress and competitive interactions. You will gain insight into the latest scientific research on neuroplasticity, mirror neurons, emotional regulation, and the link between mindfulness and healthy conflict resolution. You will apply this knowledge in analyzing your own unique brain patterns during conflict to design and implement a mindful approach to resolving conflict with others. Prerequisite(s): You must be a graduate of one of the Centre for Conflict Resolution full certificate programs or equivalent and have an undergraduate degree. 2 days in the classroom, 4 days online. This course will provide an orientation to somatically-based approaches to conflict analysis and intervention, delivered in an experiential manner. It will familiarize you with multiple intelligences; somatic experiencing; movement and expressive artsbased ways of deepening understandings of conflict; self-in-conflict; and third party roles in conflict. References to neuroscience and interdisciplinary, intercultural perspectives will serve as theoretical anchors as participants explore a wide range of applications of the course material. 4 days in the classroom, 2 days online. Integrating Brain Science and Conflict $1,21542 HOURS OVER 8 WEEKS 3.0 CREDITS CCR152 NEW Integrating Conflict Theory and Practice This course examines how conflict resolution theory and practice intersect and relate to one another. This intersection of theory and practice will be explored through examining conflict resolution from three perspectives: the role of conflict and its resolution in our individual lives and relationships; the role of conflict and its resolution in society; and the changing ways that conflict and its resolution have been understood over time. Through this approach, learners will explore a number of understandings and meanings of conflict and resolution and how they relate to a range of practices and processes. Recommended: CCR100 or CCR101 $562.503 DAYS1.5 CREDITS 76Registration: 604.528.5590Centre for Conflict ResolutionCourse Descriptions Intervening in Conflict through Movement and Expressive Arts $1,21542 HOURS OVER 8 WEEKS 3.0 CREDITS CORR606 ONLINE Introduction to Family Justice Services in BC This introductory online course in the Family Mediation Certificate is for mediators and those working in the helping professions. It provides an overview of the various components of the family justice system. You will learn how the courts define legal terms such as custody, access, guardianship and support (but not property division or making a formal agreement). The course explains how the family justice system works, and covers the need to consider issues such as relationship violence. This is a preparatory course for those seeking a career as a family justice counsellor. For dates, prerequisites and further information, see website: www.jibc.ca/ccjd or call Margot D'Souza at 604.528.5546. Note: This course will not deal with the division of property or making a formal agreement. $495.5021 HOURS OVER 6 WEEKS 1.5 CREDITS FAM300 ONLINE NEW Introduction to Family Justice Services in Canada This online course will provide learners with the knowledge, skills and competence to identify and assess the needs of families who are experiencing separation or divorce. They will gain the foundational knowledge of how the family court system works in the various provinces in Canada; the federal and provincial legislations pertaining to separation and divorce, and options related to custody and access issues. Participants will become familiar with financial support issues such as child and spousal support, and support systems available across Canada. This course does not deal with property division. This course is equivalent to Introduction to Family Justice Services in BC [CORR606] or Introduction to Family Justice Services in Alberta [CORR609] . For dates, prerequisites and further information, see website: www.jibc.ca/ccjd or call Margot D'Souza at 604.528.5546 $504.5021 HOURS OVER 6 WEEKS 1.5 CREDITS CCR122 | CONTRACT ONLY Leading and Managing with Influence: Overcoming Resistance The course content and delivery can be customized to fit your organization or community’s needs. As a senior leader or manager in your organization, you strive to create a culture of creative, joint solutions that lead to successful action. Learn how to bring out the best in members of your team, who will in turn bring out the best in others. You will learn how to create an environment in which people have more confidence and trust in one another and work more productively and creatively with one another. By becoming an “influential leader,” you will gain greater confidence in your own ability and capacity for making a real difference as you expand your circle of influence. You will achieve commitment to shared goals rather than grudging compliance with someone else’s decisions. This workshop will be a co-learning experience in which each participant supports and encourages the learning of others in an environment of spontaneity, candour and thought-provoking challenge. For more information, call 604.528.5615 CCR173 Managing the Conflict Within This course is designed to increase your levels of self-awareness and self-mastery, and to increase your abilities and skills in managing yourself more effectively both when conflict occurs and during the resolution process. Conflict situations often provoke strong emotions and reactions such as fear, anger, bitterness, powerlessness, despondency, vulnerability, arrogance and so on. This may lead to internal confusion about the conflict itself, resulting in entrenchment of your position, an unsatisfying compromise or a collapse into accommodation. Through exercises and awareness-raising techniques, you will develop the skills of inquiry, emotional awareness, self-observation and assessment, self-management and being in the present. Prerequisite(s): CCR100 or CCR101 $3702 DAYS1.0 CREDITS CCR108 Managing the Hostile Individual This course provides you with alternatives for managing hostile individuals constructively. Many people find themselves the target of hostile or aggressive behaviour as a regular part of their jobs. Dealing with these encounters requires emotional energy and frequently results in increased stress. During the course, attention is given to risk factors and ensuring personal safety. You will have an opportunity to identify factors that escalate the level of hostility, identify personal responses to hostile behaviour, learn and practice a model for defusing hostility and increase your skills in constructively confronting problem behaviour. $3702 DAYS1.0 CREDITS FAM115 ONLINE Mediated Agreements and Related Court Orders This seven-hour course is for family mediators who are working with separating couples. It will cover the drafting of a Memorandum of Understanding (MOU), including the purpose, structure and contents of an agreement. You will learn how MOUs relate to other existing court documents. In addition, you will discuss the Agreement to Mediate, and how agreements are formalized and changed. This course is an essential component of working as a family mediator in separation and divorce cases, and is designed to meet Family Mediation Canada standards for certification. Note: This course does not deal with the division of property or making a formal agreement. For dates, prerequisites and further information, see website: www.jibc.ca/ccjd or call Margot D'Souza at 604.528.5546 $294.507 HOURS OVER 2 WEEKS 0.5 CREDITS Class Schedules Find class schedules including dates, locations and fees online at www.jibc.ca/conres About Course Fees Course fees listed are for JIBC New Westminster & Vancouver campuses only. For course fees at all other locations visit: www.jibc.ca All courses scheduled from April 1, 2012 onwards, are subject to a 2% increase. See website for further details. Course fees listed include the JIBC Learner Services Fee. Centre for Conflict ResolutionCourse Descriptionswww.jibc.ca/conres77 CCR214 CCR292 | BLENDED LEARNING Mediation cases focused on financial or contractual issues and/or heading to court require mediators to take particular approaches. In this course you will learn to adapt an interest-based mediation approach to situations involving non-payment and other monetary issues that are criteria-based or extremely time-limited, and that may require more direct approaches. Simulations drawn from actual provincial court cases will present you with disputants who have no, or limited, ongoing relationship, restricted opportunities for creative solutions, and/or a highly adversarial and litigious frame of mind. You will also practice caucusing, moving from discussion to settlement and agreement writing. This course will be of particular interest to anyone considering involvement in the Court Mediation Program, or wishing to work in the field of commercial mediation. Prerequisite(s): CCR100 or CCR101, CCR180 This advanced mediation course covers the legal, financial and psychological background, as well as specific skills and tools that will help you help couples negotiate the terms of their financial separation. The substantive knowledge needed to mediate financial separation will be delivered through an online course format followed by three days of intensive coached implementation and integration in a classroom setting. This course will be most useful to family mediators wishing to obtain the core preparation for becoming a comprehensive mediator as defined by Family Mediation Canada. Potential students who have not taken the pre-requisite courses from the JIBC but have education, training and experience in family mediation may contact the Centre for Conflict Resolution to discuss pre-requisite waivers or equivalency credit. This course is delivered face-toface and online¯–¯with 21 hours of course work completed online and three days of course work completed in class. Preparation for becoming a comprehensive mediator as defined by Family Mediation Canada. Prerequisite(s): CORR606, CORR605, FAM112, CCR100 OR CCR101, CCR170, CCR180, CCR190, CCR290. Note: This course is not associated with any Centre for Conflict Resolution certificate or credential. It is a stand-alone advanced course and will be most useful to family mediators wishing to complete the core preparation for becoming a comprehensive mediator as defined by Family Mediation Canada. 3 days in the classroom, 3 days online completed over 6 weeks. Mediating Civil and Court-Based Cases $3502 DAYS1.0 CREDITS Mediating the Financial Aspects of Separation $1,08042 HOURS OVER 8 WEEKS 3.0 CREDITS 78Registration: 604.528.5590Centre for Conflict ResolutionCourse Descriptions CCR180 Mediation Skills Level I This course introduces you to the concepts, skills and techniques needed to mediate disputes: determining whether mediation is appropriate, the role of the mediator, guiding the process, managing emotions and using communication skills as a mediator. Mediation is a practical method for helping people resolve their conflicts and attain mutually satisfactory outcomes. You will have opportunities to mediate simulated disputes involving co-workers, customers, committee members, neighbours, parents/teens and co-parents. Emphasis is on skill development through simulated mediations assisted by trained coaches. Prerequisite(s): CCR100 or CCR101 Recommended: CCR170 $562.503 DAYS1.5 CREDITS CCR290 Mediation Skills Level II Building on the mediation process and skills learned in Mediation Skills Level I, this course moves to more challenging, complex and emotionally charged situations. Skills, theory and techniques include framing and tracking issues, probing for and clarifying interests, addressing power dynamics and adapting the mediation process to meet the needs of participants. You will discuss the development of a personal mediating style, legal and ethical issues in the mediation field, and caucusing. Emphasis is on skill development through simulated mediations, with assistance and feedback from trained coaches. Prerequisite(s): CCR100 or CCR101, and CCR150 or CCR151 and CCR170, CCR180, CCR190 $892.505 DAYS2.5 CREDITS CCR295 CCR128 | CONTRACT ONLY In this two-day course, you will build on the skills and insights gained in Mediation Skills Level II, other foundational work and real-world application. You will learn how to deal with more difficult mediation situations by applying previously learned as well as new mediation skills and interventions in innovative and strategic ways. You will be encouraged to bring your own way of working with people into the mediation process, increasing your ability to respond genuinely and intuitively. Areas of exploration and practice include balancing content and process, producing and using a shared base of information, the effect of mediator presence and participation, tracking and shifting focus, listening for and getting to the real interests, building capacity as a means of power balancing, the continuum of facilitative and empathic to directness and assertiveness, mediator participation in problem-solving, and framing of outcomes. Prerequisite(s): CCR100 or CCR101, and CCR150 or CCR151, and CCR170, CCR180, CCR190, CCR290 The course content and delivery can be customized to fit your organization or community’s needs. Learn to define and communicate successful outcomes in your difficult conversations while preparing to convey your message in a thoughtful and respectful manner. You will also learn how to manage an array of emotional responses with tact and sensitivity, and to end a challenging conversation in a way that sets the stage for future collaboration. When it comes to conflict, the 80-20 rule holds true; challenging conversations represent the minority of our workplace interactions while consuming a vast amount of our mental energy. Yet, if we take the time to prepare in a structured and thoughtful way, and practice our skills before the fact, we can greatly reduce our anxiety while increasing the likelihood for a positive outcome to even our most difficult conversations. For more information, call 604.528.5615 Mediation Skills Level III Navigating Challenging Conversations $3852 DAYS1.0 CREDITS CCR207 FAM109 ONLINE This course is designed to help you understand your own reactions to difficult situations and develop skills to effectively overcome the obstacles to reaching successful agreements. At one time or another, everyone has had to negotiate with aggressive, critical or argumentative people. Decision-making and implementation are often derailed by entrenched, negatively focused, reactive responses to change and diversity. Trying to resolve issues with people whose behaviour we find challenging often brings us to the limits of our patience and interpersonal skills. Prerequisite(s): CCR100 or CCR101, and CCR170 Multicultural Issues in Family Justice This online course in the Family Mediation Certificate is designed to provide an opportunity to explore the realm of personal and cultural sensitivity and how it applies to the working environment of family justice counsellors/mediators in BC. You will be introduced to factors that you need to consider when addressing issues of race, class and/or gender. Through research, case studies and group discussion, you will learn the basic skills needed to be culturally competent in your work with clients. For dates, prerequisites and further information, see website: www.jibc.ca/ccjd or call Margot D'Souza at 604.528.5546 $294.507 HOURS OVER 2 WEEKS 0.5 CREDITS Negotiating with Difficult People: Making it Hard to Say No $3802 DAYS1.0 CREDITS CCR170 Negotiation Skills Level I In this course, you will learn to prepare for negotiations, assess your alternatives, build a climate of collaboration, get beyond stubborn positioning and develop agreements that work for both sides. Negotiation skills are essential in daily interactions with others. Traditional approaches to negotiation promote competitive tactics, often resulting in unsatisfactory outcomes for one or both negotiators. Collaborative or interestbased negotiation aims for agreements that respond to the interests of both parties. Emphasis is on skill development through simulated negotiations assisted by trained coaches. Recommended reading: Fisher, R & Ury, W. (1992) Getting to Yes: Negotiating Agreement Without Giving In (2nd ed.) New York: Penguin Books. Prerequisite(s): CCR100 or CCR101 $562.503 DAYS1.5 CREDITS CCR280 Negotiation Skills Level II This advanced course builds on Negotiation Skills Level I [CCR170] to apply an interest-based approach to more complex negotiations. You will learn about negotiator assertiveness and style, identifying and responding to competitive tactics, assessing power dynamics and resolving impasses. As CCR280 is the final prerequisite course for Assessment: Negotiation [ACCRN299] , coaches’ feedback on your role-playing will be based on the assessment roleplaying criteria. For certificate candidates, it is strongly recommended that you take CCR280 near the end of your certificate. You must complete CCR280 before scheduling your negotiation assessment. Recommended reading: Cohen, S. (2002) Negotiating Skills for Managers New York: McGraw-Hill. Ury, W. (1993) Getting Past No: Negotiating Your Way From Confrontation to Cooperation New York: Bantam Books. Prerequisite(s): CCR100 or CCR101, and CCR150 or CCR151 and CCR170, CCR180, CCR190 $892.505 DAYS2.5 CREDITS Centre for Conflict ResolutionCourse Descriptionswww.jibc.ca/conres79 CCR291 CCR260 CCR120 | CONTRACT ONLY As self-reflection and self-evaluation are crucial components of mediation practice, in this one-day course you will have the opportunity to compare your self-evaluation against detailed and concrete feedback from a senior faculty member. A small class of four will engage in simulation and receive feedback based on the criteria for the mediation assessment. CCR291 is recommended for assessment preparation. Prerequisite(s): CCR100 or CCR101 and CCR150 or CCR151 and CCR170, CCR180, CCR190, CCR280, CCR290 Learn practical ways of assisting teams to resolve conflicts as either an internal or external facilitator. Assess your facilitation strengths and practice leading a collaborative process, managing group dynamics, dealing with challenging behaviours, handling power struggles, identifying hidden agendas and assisting the group to come to agreement. This course uses discussion, simulation and case studies, and is intended for those who are already comfortable and confident in using basic facilitation skills. Prerequisite(s): CCR100 or CCR101, and CCR170 or CCR180, CCR210 The course content and delivery can be customized to fit your organization or community’s needs. This course presents an overview of effective communication in the face of change and increasing diversity in the workplace. You will explore the dynamics of conflict that infuse today’s diverse workplace and the barriers to communication that these can cause in yourself and others. You will learn ways to acknowledge differences and gain concrete skills to communicate effectively in this setting to help create a climate of respect and understanding. This course is designed to further efforts that aim to reduce tension in working relationships, increase respect within ethnic and gender groups, decrease incidences of harassment and increase resolution of conflict. For more information, call 604.528.5615 Preparing for Your Mediation Assessment (Reality Check) $362.501 DAY0.5 CREDITS Resolving Conflict in Groups Level II: Facilitating the Collaborative Process $3622 DAYS1.0 CREDITS CCR281 Preparing for Your Negotiation Assessment (Reality Check) This course provides you with an opportunity to interact with an instructor in negotiation simulation. With a maximum class size of four, you will receive individual and immediate feedback from the instructor. Feedback consists of constructive comments about strengths as well as areas that need additional work, with reference to the criteria for successful assessment completion. CCR281 is recommended for assessment preparation. Prerequisite(s): CCR100 or CCR101 and CCR150 or CCR151 and CCR170, CCR180, CCR190, and CCR280 $312.501 DAY0.5 CREDITS CCR210 Resolving Conflict in Groups Level I: Effective Team Dynamics CCR200 Resolving Conflict on the Front Line: Demonstrating Leadership at Work All members of organizations are expected and often required to handle workplace conflicts effectively, yet this can be a challenging task. This course will give you knowledge and skills for assessing workplace conflict, determining whether a collaborative process or a more formal intervention process is needed and choosing the best intervention approach. You will practice analyzing workplace conflicts, and using a collaborative process to intervene as a third party. You will learn to demonstrate leadership in addressing conflict in ways that move all people involved towards mutually agreeable solutions. Prerequisite(s): CCR100 or CCR101 and CCR170 $562.503 DAYS1.5 CREDITS Conflict in a team situation is challenging, and team members need strategies for positive resolutions. As an effective team member, you need to identify the dynamics at play in the team and learn and practice strategies for intervening to move the group towards resolution. Through simulation, case analysis and discussion, you will build your understanding of group role functions and problematic behaviours that interfere with the function of the team. You will practice a collaborative conflict resolution process. Prerequisite(s): CCR100 or CCR101, and CCR170 or CCR180 $3702 DAYS1.0 CREDITS 80Registration: 604.528.5590Centre for Conflict ResolutionCourse Descriptions Respectful Communication in a Changing Workplace CCR209 Separate Meetings: Pre-mediation and Caucusing In this course, you will learn to recognize when, how and under what circumstances it is appropriate to meet separately with the parties. Mediators may meet separately with the parties in a pre-mediation format or caucus with them during the joint session or between joint sessions. These meetings and related conversations are key components of the mediation process, and they present their own set of challenges and strategies. The mediator should conduct these meetings efficiently and productively while ensuring balance, trust and impartiality. You will practice pre-mediation and joint session caucusing in role-playing simulations with the support and assistance of skilled coaches. Prerequisite(s): CCR100 or CCR101, and CCR180 $3802 DAYS1.0 CREDITS CCR127 | CONTRACT ONLY Sharpening Your Edge in Negotiation The course content and delivery can be customized to fit your organization or community’s needs. This course will enrich and develop negotiation skills for all people who negotiate as either an implicit or explicit part of their job, whether or not they have had formal training to do so. It will provide you with the skills and confidence needed to plan and implement more effective negotiation strategies and reach more satisfactory outcomes in negotiation situations where there are complex issues, where the other negotiator might be defensive and/or positional, and where there may be a high level of stress due to considerable financial or other implications of the outcome. For more information, call 604.528.5615 CCR202 Shifting From Positions to Interests This course is designed to help you reach positive outcomes through a deeper exploration of positions, interests and intentions. Whether in the context of negotiation, mediation or interpersonal conflict, people adopt positions and offer solutions in order to meet their underlying interests. Working towards interest-based resolutions requires skill in clarifying and understanding the wants, needs, concerns and fears that support the opposing positions. You will enhance skills aimed at eliciting underlying interests, illuminating blocks, facilitating processes, establishing positive outcomes and generating a wider range of choices. Prerequisite(s): CCR100 or CCR101, and CCR170 or CCR180 $577.503 DAYS1.5 CREDITS FAM108 ONLINE Substance Abuse Issues in Family Justice This online course in the Family Mediation Certificate is for family mediators and counsellors who work with families. It explores the nature of substance use in our society and looks at the complexities of substance use as it affects families. The course is designed to provoke your thinking about the central themes regarding treatment, such as harm reduction, to provide resources for clients and to give you a greater understanding of the symptoms and effects of substances and alcohol, and the link between substance abuse and alcohol. For dates, prerequisites and further information, see website: www.jibc.ca/ccjd or call Margot D'Souza at 604.528.5546 $294.507 HOURS OVER 2 WEEKS 0.5 CREDITS Faculty Bios JIBC faculty are some of the most respected and experienced educators in BC working in their chosen fields. Read faculty bios online at: www.jibc.ca/conres/faculty Learn Close To Home Conflict resolution courses are available at all JIBC campuses, colleges & universities throughout BC, the Yukon, Alberta and Ontario. JIBC Campuses: ■ Chilliwack ■ Kelowna CCR150 ONLINE Theoretical Foundations of Dispute Resolution Undertake a creative and critical examination of your dispute resolution beliefs, skills and practices. Mastering dispute resolution skills and processes requires adapting their use to varying circumstances. Assumptions about how human beings understand conflict, why they get involved in disputes, and the meanings of “resolution” underlie all dispute resolution processes. Understanding these assumptions will help you to assess when particular circumstances require adaptation and how different processes might have disparate effects on particular disputants. Topics include what is theory, conflict theories, culture and conflict, worldview and dispute resolution, and meanings of “resolution.” Online course methodology includes a series of readings, exercises and group discussions (there are no mandatory synchronous components). This highly participatory course requires your full engagement in exercises, consultations and assignments. Recommended: CCR100 or CCR101 ■ Maple Ridge ■ New Westminster (Main Campus) ■ Vancouver ■ Victoria Community colleges & universities: ■ Calgary ■ Duncan ■ Edmonton ■ Fort St. John ■ Kelowna ■ Nanaimo ■ Penticton ■ Prince George ■ Toronto ■ Vancouver ■ Whitehorse $562.5021 HOURS OVER 6 WEEKS 1.5 CREDITS Centre for Conflict ResolutionCourse Descriptionswww.jibc.ca/conres81 COURSE LISTING BY CODE ACCRWC299 PG.71 Assessment: Associate Certificate in Workplace Conflict CCR131 PG.72 Conflict Coaching Level 1 CCR150 PG.81 Theoretical Foundations of Dispute Resolution CCR152 PG.76 Integrating Conflict Theory and Practice CCR170 PG.79 Negotiation Skills Level I Mediation/Third-party Intervention CCR171 PG.75 Giving & Receiving Constructive Feedback ACCRN299 PG.71 Assessment: Specialization in Negotiation CCR172 PG.72 Balancing Empathy and Assertion AFM299 PG.71 Assessment: Family Mediation Certificate CCR173 PG.77 Managing the Conflict Within ALCR299 PG.71 Assessment: Associate Certificate CCR175 PG.72 Coached Small Group Clinic CCR100 PG.75 Foundations of Collaborative CCR176 PG.72 Conflict Coaching Practice Clinic Conflict Resolution CCR180 PG.78 Mediation Skills Level I CCR101 PG.75 Foundations of Collaborative CCR190 PG.73 Dealing with Anger CCR191 PG.72 Conflict Coaching Level II CCR102 PG.72 Building Your Communication Toolbox CCR200 PG.80 Resolving Conflict on the Front Line: CCR103 PG.75 Handling Conflict on the Telephone CCR104 PG.75 Handling Conflict in Virtual Environments CCR201 PG.73 Defining Issues and Setting the Agenda CCR105 PG.70 Asserting Yourself in Conflict Situations CCR202 PG.81 Shifting From Positions to Interests CCR108 PG.77 Managing the Hostile Individual CCR204 PG.70 Asking Better Questions CCR120 PG.80 Respectful Communication CCR205 PG.73 Dealing with Defensiveness in Conflict CCR206 PG.73 Dynamics of Power CCR122 PG.77 Leading and Managing with Influence: CCR207 PG.79 Negotiating with Difficult CCR124 PG.75 Getting Buy-in through Collaborative CCR208 PG.70 The Art of Reframing CCR125 PG.70 Applying Brain Mechanics to Resolve Conflict CCR209 PG.80 Separate Meetings: Pre- CCR127 PG.81 Sharpening Your Edge in Negotiation CCR210 PG.80 Resolving Conflict in Groups CCR128 PG.79 Navigating Challenging Conversations ACCRCC299 PG.71 Assessment: Associate Certificate in Conflict Coaching ACCRM299 PG.71 Assessment: Specialization in in Leadership and Conflict Resolution Conflict Resolution: Workplace Focus in a Changing Workplace Overcoming Resistance Decision-Making Demonstrating Leadership at Work People: Making it Hard to Say No mediation and Caucusing Level I: Effective Team Dynamics 82Registration: 604.528.5590Centre for Conflict ResolutionCourse Listing by Code CCR211 PG.72 Civil Procedure FAM103 PG.73 Effects of Separation and Divorce on Adults CCR214 PG.78 Mediating Civil and Court-Based Cases FAM104 PG.74 Effects of Separation and Divorce on Children CCR260 PG.80 Resolving Conflict in Groups Level II: FAM108 PG.81 Substance Abuse Issues in Family Justice CCR271 PG.76 Identifying Control and Abuse in Pre-mediation FAM109 PG.79 Multicultural Issues in Family Justice CCR280 PG.79 Negotiation Skills Level II FAM111 PG.74 Family Mediator Certification CCR281 PG.80 Preparing for Your Negotiation FAM112 PG.72 Child Support Guidelines CCR290 PG.78 Mediation Skills Level II FAM115 PG.77 Mediated Agreements and CCR291 PG.80 Preparing for Your Mediation FAM300 PG.77 Introduction to Family CCR292 PG.69, 78 Mediating the Financial FMGMT100 PG.75 Foundations of Effective Management CCR295 PG.79 Mediation Skills Level III CCR296 PG.74 Ethical Dilemmas for FMGMT200 PG.75 Foundations of Effective Management and Leadership, Part 2: Inspiring Teams and Managing Change CCR297 PG.74 Ethical Dilemmas for Mediators in Alberta CCR510 PG.76 Integrating Brain Science and Conflict CCR511 PG.74 Engaging Conflict Consciously: CCR512 PG.76 Intervening in Conflict through CCR513 PG.76 Harnessing Negotiating Power CCR520 PG.73 Dynamics of Conflict Self-Directed Studies CORR605 PG.74 Family Violence: Impact on CORR606 PG.76 Introduction to Family Justice Services in BC Facilitating the Collaborative Process Assessment (Reality Check) Assessment (Reality Check) Aspects of Separation Mediators in British Columbia Preparation Workshop Related Court Orders Justice Services in Canada and Leadership, Part 1: Leading the Way Expanding Emotional and Conflict Intelligence Movement and Expressive Arts Separation and Divorce Centre for Conflict ResolutionCourse Listing by Codewww.jibc.ca/conres83 JIBC CAMPUS LOCATIONS To register For courses at JIBC campuses see pg.97. For courses at partner institutions contact the partner institution directly at the numbers listed on pg.85. For more information on Conflict Resolution courses delivered throughout the province at partner institutions contact: Greater Vancouver Okanagan New Westminster Campus (main campus) 715 McBride Boulevard at 8th Avenue New Westminster Kelowna Campus 825 Walrod Street Kelowna Vancouver Campus Suite 102, 555 Great Northern Way Vancouver Vancouver Island Chilliwack Campus 45300 Vimy Avenue Chilliwack Maple Ridge Campus 13500 256th Street Maple Ridge Program Coordinator, Regional Development and Delivery Centre for Conflict Resolution Phone: 604.528.5735 email: ccrplar@jibc.ca For course information: 604.528.5608 or 1.888.799.0801 or www.jibc.ca/conres 84Registration: 604.528.5590Learner Information Victoria Campus 810 Fort Street Victoria General Inquiries 604.525.5422 1.888.865.7764 PARTNER INSTITUTIONS We offer our conflict resolution courses throughout British Columbia, the Yukon, Alberta and Ontario through partnerships with the following post-secondary institutions. You register for these courses directly with the partner institution. Details about the conflict resolution courses offered at these locations are included in the online course listings. If you are registering for one of our courses through a partner institution, it is important that you familiarize yourself with the policies of both the JIBC and the partner institution. Vancouver Island Yukon Vancouver Island University Nanaimo Campus 900 Fifth Street, Nanaimo Registration and information: 1.866.734.6252 www.cc.viu.ca/ccs Yukon College Whitehorse, Yukon College School of Continuing Education and Training 500 College Drive, Whitehorse, YT Registration: 867.668.8710 Information: 867.668.5200 www.yukoncollege.yk.ca Vancouver Island University Cowichan Campus 222 Cowichan Way, Duncan Registration and information: 250.746.3519 or 1.866.734.6252 www.cc.viu.ca/ccs Alberta University of Calgary Continuing Education Education Tower 106, 2500 University Drive NW, Calgary, AB Registration and information: 403.220.2988 or 1.866.220.4992 Fax: 403.284.5702 email: business.conted@ucalgary.ca http://conted.ucalgary.ca/ conflictresolution/ Okanagan Valley Okanagan College Kelowna Campus 1000 KLO Road, Kelowna Registration and information: 250.862.5480 or 1.888.638.0058 www.okanagan.bc.ca Fax: 250.862.5434 Alberta Arbitration & Mediation Society (AAMS)ž–žKing’s University College (Locations of courses only) #604, 10707 100 Avenue, Edmonton, AB Register directly with AAMS (not King’s University College) Registration and information: 780.433.4881 or 1.800.232.7214 Okanagan College Penticton Campus 583 Duncan Avenue West, Penticton Registration and information: 250.492.4305 or 1.866.510.8899 Fax: 250.490.3953 www.okanagan.bc.ca Ontario Central Interior College of New Caledonia Prince George 3330-22nd Avenue, Prince George Registration and information: 250.562.2131 www.cnc.bc.ca Peace Region advancing knowledge. inspiring excellence. TAPE Educational Services Inc. 180 Bloor Street West, Suite 1204 Toronto, Ontario Registration and information: 416.929.3396 ext. 221 or toll-free at: 1.877.270.8273 www.tapestudies.com Northern Lights College Fort St. John Totem Mall Location #1240¯–¯9600 93rd Avenue Box 1000, Fort St. John Registration and information: 250.782.5251 or 1.866.463.6652 email: appinfo@nlc.bc.ca www.nlc.bc.ca Learner Informationwww.jibc.ca/scsj85 LEARNER INFORMATION Address or name changes Please inform our Student Services Centre of any change to your name or postal or email address so that we can update our records and stay in touch with you. Attendance requirements You must attend the full course to receive credit. For further information, contact the Program area , 604.528.5608 or 1.888.799.0801. Cancellations The JIBC reserves the right to cancel courses. A full refund of tuition fees will be issued for courses cancelled by the JIBC. In every case, as much advance notice as possible will be provided. The JIBC is not responsible for participants’ expenses (such as airline or hotel reservations) if a course must be cancelled. We truly regret any inconvenience this may cause. Errors and omissions Every effort is made to ensure the accuracy of the information contained in the course calendar. In the event of an error, the information or fees provided by our Student Services Centre or other JIBC staff will be deemed accurate. The JIBC reserves the right to make changes to the information at any time without notice, including the addition or cancellation of classes. The JIBC also reserves the right to make changes to fees at any time, without notice. Instructor substitutions Occasionally an instructor substitution is required. We regret that we are unable to reimburse learners for any costs associated with a decision to drop a course as a result of an instructor substitution. Learner services fee (LSF) As part of a commitment to improving the quality of services for our students, the JIBC charges a learner services fee of $5 per course credit to a maximum of six credits per course ($30). The fee applies to credit courses only and is collected at the time of enrolment. The fee is tax-deductible and is refundable if a student withdraws before the class withdrawal deadline. The learner services fee is used to enhance library, technology, and other services for the benefit of students at all JIBC locations. Course fees listed include LSF. Learner substitutions Substitutions are welcome as long as the substituting learner has completed any applicable course prerequisites. Please inform the Student Services Centre ahead of time. NSF cheques A fee of $15 applies to all cheques returned due to “not sufficient funds.” Personal Education Number A PEN will be issued to all students. In order to issue the number, the JIBC must collect information on gender and birth date. This information is collected under the authority of the Freedom of Information and Protection of Privacy Act, and is needed to process each student’s registration form. A PEN is required for online registration. Policies Policies differ among institutions. If you register with one of our partner institutions, the policies of that institution will apply. International students If you are an international student, international student fees will apply. Fees listed on our website are domestic rates. Please contact the Student Services Centre for the applicable international rates. 86Registration: 604.528.5590Learner Information Refunds JIBC course registration fees are refundable, subject to a $50 administration fee, provided we receive notification at least seven calendar days before the course start date. If you wish to cancel or reschedule your final assessment, you will be charged a cancellation/transfer fee of 50% of the regular fee plus the $50 administration fee. Refund policies differ among institutions. If you register with one of our partner institutions, please familiarize yourself with its refund policy. Register early Register early to avoid the disappointment of cancelled courses. In order to provide adequate notice, the decision to cancel a course is made well before the course start date. Tax receipts T2202A forms for tax purposes, provided to all students who pay personally for their courses, will be issued in February 2012 for all 2011 courses. Tuition fees over $100 (cumulative from the same institution) are tax-deductible. Transcripts Transcripts are available from the Registration Office. Upon completion of a certificate program, students will receive one copy of their official transcript at no charge. In all other cases, a fee applies. Transferring credits For information on transferring credit from JIBC courses to other educational institutions, please contact the institution to which you are considering transferring credits. Transfers You may transfer from one course to another up to seven calendar days before the start date of your course. Transfers are subject to an administrative charge of $50. HELPFUL RESOURCES FOR CENTRE FOR CONFLICT RESOLUTION LEARNERS Career opportunities in dispute resolution If you are looking for employment, the Certificate in Conflict Resolution can be a significant asset on your resume, in combination with other education and experience. Many people who take Centre for Conflict Resolution courses do not plan to work in the alternative dispute resolution (ADR) field. They are often employed and acquiring new skills in order to enhance their effectiveness in their current career, seeking a promotion or looking for another position. Most people who work in the dispute resolution field are in private practice as mediators, facilitators and trainers. Many of these people combine these professional activities with other forms of practice or employment. Becoming a mediator While there is currently no legislation in BC governing who can or cannot call themselves mediators, there are voluntary professional certifications available through mediator membership organizations (see below). Mediator Accreditation Practitioner organizations that offer an accreditation process for mediators include: BC Arbitration and Mediation Institute Phone: 604.736.6614 or 1.877.332.2264 www.amibc.org For JIBC courses that qualify towards the C.Med. (Chartered Mediator) status granted by the ADR Institute of Canada, visit the www.amibc.org. Alberta Arbitration and Mediation Society Mediate BC Society Roster Program Mediate BC: Child Protection Mediation Practicum The Mediate BC Society, Roster Program manages a list of civil and family mediators who have met minimum training and experience criteria and who have subscribed to defined standards of conduct. The list, which consists of the Civil Roster and the Family Roster, is available to lawyers, judges, government agencies and any other organization or member of the public who wishes to resolve disputes using mediation. The Child Protection Mediation Practicum (CPMP) Project provides an opportunity for individuals, with or without prior mediation experience, in Aboriginal and geographically remote communities throughout BC to develop mediation skills in a hands-on practicum environment. The practicum is designed to support the growth of child protection mediation throughout the province. For more information: Mediate BC Society – Victoria Office 311 – 895 Fort Street Victoria, BC V8W 1H7 For more information: 604.684.1300 or 1.877.656.1300 cpp@mediatebc.com www.mediatebc.com 250.381.9006 or 1.888.713.0433 mediators@mediatebc.com www.mediatebc.com Child Protection Mediation Suite 177-800 Hornby Street Vancouver, BC V6Z 2C5 Mediation practicum programs in British Columbia Mediate BC Society: Court Mediation Program The Court Mediation Program provides an opportunity for trained but inexperienced mediators to practice mediation skills in a high-quality practicum environment. For more information: Phone: 604.684.1300 or 1.877.656.1300 email: info@mediatebc.com www.mediatebc.com Outside the Lower Mainland: Court Mediation Program Suite 177-800 Hornby Street Vancouver, BC V6Z 2C5 Mediate BC Society: The Family Mediation Practicum Project The Family Mediation Practicum has been operating in New Westminster since January 2004 and provides free mediation services for family disputes about custody, access, guardianship, child support, and simple property matters. In the project, one mediator is guided by a senior, highly trained mediator (or mentor), who assists the mediator to prepare for and conduct each session. One of the objectives of the project is to expand the number of qualified family mediators in the province. For more information: 604.516.0788 fmpp@mediatebc.com www.mediatebc.com Family Mediation Practicum 2nd Floor, 519 Seventh Street New Westminster, BC V3M 6A7 Phone: 780.433.4881 or 1.800.232.7214 www.aams.ab.ca Family Mediation Canada Accreditation requires a certain number of hours of training and practical experience and the successful completion of a skills-based assessment. Phone: 519.585.3118 or 1.877.FMC.2005 email: fmc@fmc.ca www.fmc.ca Learner Informationwww.jibc.ca/scsj87 CONTACT INFORMATION Student Services Centre Centre for Counselling & Community Safety Student Services & Information 604.528.5590 Program Director Caroline White 604.528.5620 or cccs@jibc.ca www.jibc.ca/cccs Register for courses 604.528.5590 (local calls) 1.877.528.5591 (toll-free¯–¯long distance only) register@jibc.ca Information on programs, career paths, and services for students with disabilities. Coordinator of Counselling & Student Advising Glenda Kerr 604.528.5884 or studentcounselling@jibc.ca Student Awards & Financial Advisor Laura Dyck 604.528.5762 or financialaid@jibc.ca School of Community & Social Justice Dean Pam White 604.528.5613 or scsj@jibc.ca Program Coordinator, Program & Curriculum Development Florence Daddey 604.528.5703 or fdaddey@jibc.ca Supervisor, Administrative Services Charlene Pennington 604.528.5610 or scsj@jibc.ca Receptionist 604.528.5608 or scsj@jibc.ca 1.888.799.0801 For information regarding course content and prerequisites, please contact Program Coordinators. For all other inquiries, please contact Program Assistants. CHILD WELFARE PRACTITIONER TRAINING The Child Welfare Practitioner Training is only open to employees of the Ministry of Children and Family Development who have been hired to provide child protection or guardianship services. You must be an employee of the Ministry in order to register for this program. Program Coordinator Cori Wong-Hemmings 604.528.5583 or childwelfare@jibc.ca Program Representative Kathy Wilson 604.528.5834 or childwelfare@jibc.ca Program Assistant Tammy Chambers 604.528.5685 or childwelfare@jibc.ca CHILD AND YOUTH MENTAL HEALTH PROGRAMS AND ADOPTION TRAINING The Clinical Supervision, Child and Youth Mental Health Orientation, Adoption Trainings are only open to employees of the Ministry of Children and Family Development. To register for these programs, please contact your regional training office. Marketing & Special Events Advisor Sandy Beauchesne 604.528.5612 or scsj@jibc.ca Program Coordinator Susan Forest 604.528.5711 or counselling@jibc.ca Marketing & Communications Representative Tesa Dolzanski 604.582.5632 or scsj@jibc.ca Program Assistant Heather Matson 604.528.5573 or counselling@jibc.ca COMMUNITY SAFETY Centre for Aboriginal Programs & Services Program Director 604.528.5648 or aboriginal@jibc.ca Coordinator Tami Pierce 604.528.5522 or aboriginal@jibc.ca Program Planner & Student Advisor 604.528.5621 or aboriginal@jibc.ca Program Assistant Bridget Malcom 604.528.5647 or aboriginal@jibc.ca www.jibc.ca/aboriginal 88Registration: 604.528.5590Learner Information Bylaw Compliance Enforcement and Investigative Skills; Critical Incident Stress Management; Program Coordinator Laura Glover 604.528.5628 Program Assistant Vicki Morrison 604.528.5833 Bylaw Enforcement and Investigative Skills bylaw@jibc.ca Critical Incident Stress Management cism@jibc.ca COUNSELLING AND CAPACITY BUILDING Counselling and Capacity Building; Substance Use; Creative and Expressive Therapies; Working with Youth; Child Abuse and Trauma; Mental Health and Trauma; Aboriginal Trauma Program Coordinator Susan Forest 604.528.5711 or counselling@jibc.ca Program Assistant Lucy Jong 604.528.5875 or counselling@jibc.ca Program Coordinator Customized Training Laura Glover 604.528.5711 or counselling@jibc.ca Program Assistant Customized Training Vicki Morrison 604.528.5833 or counselling@jibc.ca Centre for Leadership COURSE AND CERTIFICATE INFORMATION Management and Leadership; Instructor Development; Customized Training Solutions, Prior Learning Assessment Recognition Program Coordinator Allison Felker 604.528.5633 or leadership@jibc.ca Program Planner Deanna Heggie 604.528.5665 or leadership@jibc.ca Program Assistant Management & Leadership Corinne Gushue 604.528.5631 or leadership@jibc.ca Program Assistant Instructor Development Linda Davies 604.528.5630 or leadership@jibc.ca Centre for Conflict Resolution COURSE AND CERTIFICATE INFORMATION Program Planner New Westminster & Vancouver Campus Sue Crosato 604.528.5618 or ccrassessments@jibc.ca Program Coordinator Customized Training Solutions Kent Highnam 604.528.5615 or ccrcustomized@jibc.ca Program Coordinator Regional Development and Delivery Laurie McAvoy 604.528.5735 or ccrplar@jibc.ca Program Assistant New Westminster & Vancouver Campus Barbara Bradey 604.528.5720 or scsj@jibc.ca Program Assistant Customized Training Solutions Cheryl McRobbie 604.528.5611 or ccrcustomized@jibc.ca Program/ Editorial Assistant Regional Delivery Cynthia Smith 604.528.5825 or scsj@jibc.ca Program Assistant Certificate Enrollment and Assessments Elly Macmaster 604.528.5609 or ccrassessments@jibc.ca PLANNING YOUR PROGRAM & ASSESSMENT INFORMATION Program Planner New Westminster & Vancouver Campus Sue Crosato 604.528.5618 or ccrassessments@jibc.ca CUSTOMIZED TRAINING SOLUTIONS Program Coordinator Customized Training Solutions Kent Highnam 604.528.5615 or ccrcustomized@jibc.ca PRIOR LEARNING ASSESSMENT RECOGNITION Program Coordinator Regional Development and Delivery Laurie McAvoy 604.528.5735 or ccrplar@jibc.ca Learner Informationwww.jibc.ca/scsj89 LEARNER SERVICES Information desk The Information Desk is located in the atrium on the main floor of the JIBC’s New Westminster Campus. Assistance is available weekdays from 7:00¯am to 5:00¯pm to provide general information and assistance. Staff also handle requests for first aid attendants, maintain lost and found, and approve all notices for the bulletin boards and flyers for the information racks. Aboriginal learner services Support services for Aboriginal learners are available from the Centre for Aboriginal Programs & Services Coordinator. Phone: 604.528.5522 email: aboriginal@jibc.ca Services for students with disabilities and special learning needs The JIBC strives to be as accessible as possible to students with disabilities. To help you while you are learning at the JIBC, we are able to provide: ■ Sign language interpreters ■ Specialized equipment for people who are visually impaired ■ Large-print or Braille documents ■ Classroom and exam tutors for people with learning disabilities Class times Class times vary. Confirm the class times when you register and check your registration confirmation for details. The JIBC building is completely wheelchair accessible. Disability-designated parking is located near both main entrances of our building, with conveniently located curb approaches. All floors have separate accessible washrooms, and pay phones are designed for wheelchair access. There are two elevators and refuge areas at each staircase in the event of fire or other emergency. Wherever possible, JIBC courses held off-site are offered at wheelchairaccessible locations. For more information, please contact the Coordinator of Student Counselling and Advising at 604.528.5884 A copy of the JIBC’s Student Handbook can be downloaded from our website at www.jibc.ca/student-services/studenthandbook Library The JIBC Library is located at the JIBC’s New Westminster campus and is open to all students, although only students registered in certificate or diploma programs have borrowing privileges. All students may contact the Library for a username and password to be used for off-site access to databases of full-text journal articles and references. All computers in the Library have Microsoft Office and Internet access. The Library has a printer, photocopier and fax machine that can be used for nominal fees. The Library also has study rooms available for student use. Library hours: Monday¯–¯Thursday ......... 8:00¯am¯–¯8:00¯pm (September to April) Friday .................................... 8:00¯am¯–¯5:00¯pm Saturday............................... 9:00¯am¯–¯4:00¯pm (September to June only) Phone: 604.528.5599 email: library@jibc.ca www.jibc.ca/library 90Registration: 604.528.5590Learner Information After-hours online chat reference service After JIBC Library hours (evenings and Sundays), BC post-secondary librarians are available to provide an online chat reference service through AskAway. For more information on all JIBC Library services, visit www.jibc.ca/library. Food services The JIBC’s New Westminster campus has a full-service cafeteria. Food services at other campuses vary. Other Services Prior learning assessment and recognition (PLAR) Credit equivalency Credit transfer (articulation agreements) Continuing education credits For information about any of these student services with regard to course credit contact: Centre for Aboriginal Programs & Services 604.528.5522 or aboriginal@jibc.ca Centre for Counselling & Community Safety 604.528.5608 or cccs@jibc.ca Centre for Leadership 604.528.5633 or leadership@jibc.ca Centre for Conflict Resolution 604.528.5735 or ccrplar@jibc.ca CERTIFICATE INDEX Aboriginal Focusing-Oriented Therapy and Complex Trauma Certificate 26 Aboriginal Leadership Certificate Program 7 Aboriginal Leadership Diploma 10 Aboriginal Trauma Certificate 28 Associate Certificate in Conflict Coaching 65 Associate Certificate in Leadership and Conflict Resolution 54, 66 Associate Certificate in Workplace Conflict 66 Bylaw Compliance, Enforcement and Investigative Skills Level 1 Certificate 43 Certificate in Conflict Resolution Specialization in Mediation/Third-Party Intervention 68 Certificate in Conflict Resolution: Specialization in Negotiation 67 Critical Incident Stress Management Certificate 40 Expressive Play Therapy Certificate 29 Family Mediation Certificate 69 Family Resource Program Certificate 31 Feminist Management Certificate Program 33 Foundations of Effective Management and Leadership Certificate 49 Graduate Certificate in Complex Trauma and Child Sexual Abuse Intervention 34 Graduate Certificate in Dynamics of Conflict 64 Instructor Development Certificate 55 Substance Use Certificate 36 Working With Youth Certificate 39 Certificate Indexwww.jibc.ca/scsj91 COURSE INDEX A C Aboriginal Human Resource Management 11 Change Management: Aboriginal Organizations 8 Aboriginal Justice and Governance Models 9 Child Development 32 Aboriginal Leadership Development 8 Child Sexual Abuse Intervention 35 Aboriginal Management and Practice 11 Child Support Guidelines 72 Aboriginal Organizational Development 11 CISM Simulation 42 19, 37 Civil Procedure 72 Clinical Consultation in Complex Trauma and Sexual Abuse 35 Clinical Spirituality and Complex Trauma 27 Clinical Supervision: Innovative Practices 19 Coached Small Group Clinic 72 Coaching for Improved/Enhanced Performance 51 A Continuum of Care: Prevention to Harm Reduction Advanced Focusing-Oriented Therapy 27 All My Relations: Working with Aboriginal Clients in Substance Use Recovery 13, 19, 37 Applying Brain Mechanics to Resolve Conflict 70 Appreciative Inquiry 50 Art Therapy in Early Stages of Addiction Recovery 19 Asking Better Questions 70 Asserting Yourself in Conflict Situations 70 Assessment and Treatment Planning in Complex Trauma 35 Assessment: Associate Certificate in Conflict Coaching 71 Assessment: Associate Certificate in Leadership and Conflict Resolution 71 Assessment: Associate Certificate in Workplace Conflict 71 Assessment: Family Mediation Certificate 71 Assessment Practices 19, 37 Assessment: Specialization in Mediation/Third-party Intervention 71 Assessment: Specialization in Negotiation 71 B Balancing Empathy and Assertion 72 Basic Focusing-Oriented Therapy and Complex Trauma 27 Becoming a More Effective Counsellor 19 Behaviour Change Counselling in Community Settings 19 Building Leadership Resiliency 50 Building Your Communication Toolbox 72 Bylaw Compliance, Enforcement and Investigative Skills Level 1 Certificate 92Registration: 604.528.5590Course Index 43 Community Voices/Contemporary Issues 19, 37 Compassion and Policy: The Heart and Mind of Drug Policy Reform 20, 37 Complex Trauma 27 Complex Trauma Integrated Project 35 Concurrent Disorders Planning¯–¯Level 1 20, 37 Conducting a Program Needs Assessment 57 Conflict Coaching Level I 72 Conflict Coaching Level II 72 Conflict Coaching Practice Clinic 72 Counselling Skills: The Art of Asking Effective Questions 20 Creativity and Trauma 20 Critical Incident Stress Debriefing 41 D Dealing with Anger 73 Dealing with Defensiveness in Conflict 73 Defining Issues and Setting the Agenda 73 Demobilization and Defusing 41 Depression, Grieving and Complex Trauma 27 Dispute Resolution, Level 1 8 Dispute Resolution, Level 2: Overcoming the Past 8 Dispute Resolution, Level 3: Managing Group Conflict 11 Financial Management for Community Organizations 51 Dispute Resolution, Level 4: Team Negotiation 11 Flawless Facilitation the First Time Diversity and Trauma 41 Fostering and Encouraging Client Responsibility 21 Dreams and Complex Trauma 27 Fostering Critical Thinking in the Workplace 51 Dynamics of Conflict Self-Directed Studies 73 Foundations of Collaborative Conflict Resolution 75 Dynamics of Power 73 Foundations of Collaborative Conflict Resolution: Workplace Focus 75 51, 57 Foundations of Effective Management and Leadership, Part 1: E Leading the Way 75 Effective Team Participation 42 Effects of Separation and Divorce on Adults 73 Effects of Separation and Divorce on Children 74 Engaging Conflict Consciously: Expanding Emotional and Conflict Intelligence 74 Enhancing Emotional Intelligence for Workplace Success 51 Ethical Dilemmas for Mediators in Alberta 74 Ethical Dilemmas for Mediators in British Columbia 74 H Ethical Dilemmas in the Workplace 51 Handling Conflict in Virtual Environments 75 Everything You Ever Wanted to Know About the DSM-IV-TR¯–¯Level 1 20 Handling Conflict on the Telephone 75 76 Foundations of Effective Management and Leadership, Part 2: Inspiring Teams and Managing Change 75 Foundations of Instructional Practice 56 G Getting Buy-in through Collaborative Decision-Making 75 Giving & Receiving Constructive Feedback 75 Expressive Play Therapy for the Grieving Child 20, 30 Harnessing Negotiating Power Expressive Play Therapy Methods¯–¯Level 1 20, 30 I Expressive Play Therapy Methods¯–¯Level 2 21, 30 Ideas for Active Learning 57 Identifying Control and Abuse in Pre-mediation 76 F Facilitate This! Group Leadership Skills for Youth Workers 21 Inclusive Leadership: Building Cultural Intelligence in the Workplace 51 Facilitating Effective Group Process 21 Individual and Community Wellness in Aboriginal Contexts 8 Facilitating Online Learning 57 Innovative Practice in Group Clinical Supervision 21 Family Mediator Certification Preparation Workshop 74 Inspiring Teams and Managing Change 50 Family Resource Program Approach to Practice 32 Instructional Assessment 56 Family Violence: Impact on Separation and Divorce 74 Instructional Delivery 56 13, 21, 38 Instructional Design 56 Fetal Alcohol Spectrum Disorder: Increasing Our Understanding 14, 21, 38 Instructional Skills Practicum 57 Final Assignment 50 Integrating Brain Science and Conflict 76 Final Integrative Project 12 Integrating Conflict Theory and Practice 76 Final Project¯/¯Consultation Group 30 Interconnected Risk Fetal Alcohol Spectrum Disorder 21, 38 Course Indexwww.jibc.ca/scsj93 COURSE INDEX (CONT.) Intermediate Focusing-Oriented Therapy 27 Mindfulness-Based Counselling¯–¯Level 1 22 Intervening in Conflict through Movement and Expressive Arts 76 Mindfulness-Based Counselling¯–¯Level 2 22 Intervention and Skill Building in Complex Trauma 35 More than Words: Understanding Body Language 53 Introduction to Art Therapy for Counsellors and Therapists 21 Motivational Interviewing in Practice¯–¯Level 1 22, 38 Introduction to Critical Incident Stress Management 41 Motivational Interviewing in Practice¯–¯Level 2 22 Introduction to Family Justice Services in BC 76 Multicultural Issues in Family Justice 79 Introduction to Family Justice Services in Canada 77 N Introduction to Project Management 9 Navigating Challenging Conversations 79 Negotiating with Difficult People: Making it Hard to Say No 79 Negotiation Skills Level I 79 Negotiation Skills Level II 79 Introduction to Project Management: Managing the Project and Leading the Team 52 L Leadership In Action: Moving Principles into Practice 52 Leading and Managing with Influence: Overcoming Resistance 77 Leading Change in Turbulent Times 52 Leading From the Middle 52 Leading the Way 50 M Make Presentations that Make Things Happen! 52 Making the Transition: Providing Service to O On the Edge: Vicarious Trauma and Compassion Fatigue in Aboriginal Organizations 14, 23 P People Problems: How to Supervise Challenging Employees 53 Philosophy, Values and Ethics of Aboriginal Leadership 9 Post–Critical Incident Stress Reactions 41 Practicum 9 Trans Survivors of Violence and Abuse 22 Preparing for Your Mediation Assessment (Reality Check) 80 Managing Responses to Community Disasters 42 Preparing for Your Negotiation Assessment (Reality Check) 80 Managing the Conflict Within 77 Presentation Skills and Storytelling 12 Managing the Hostile Individual 77 Principles of Financial Management: An Aboriginal Perspective 12 Program Planning and Evaluation 32 41 Measuring Impact: Best Practices in Program Evaluation 52, 57 Mediated Agreements and Related Court Orders 77 Psychological First Aid Mediating Civil and Court-Based Cases 78 R Mediating the Financial Aspects of Separation 69, 78 Resolving Conflict in Groups Level I: Effective Team Dynamics 80 Resolving Conflict in Groups Level II: Facilitating the Collaborative Process 80 Mediation Skills Level I 78 Mediation Skills Level II 78 Mediation Skills Level III 79 Resolving Conflict on the Front Line: Demonstrating Leadership at Work 80 Mindfulness-Based Art Therapy¯–¯Level 1 22 Respectful Communication in a Changing Workplace 80 Mindfulness-Based Art Therapy¯–¯Level 2 22 Roots and Principles of Family Resource Programs in Canada 32 94Registration: 604.528.5590Course Index S V Sandplay Therapy: Using the Healing Power of Imagery to Help Children, Youth, and Adults Cope with the Challenges of Difficult Times¯–¯Level 1 Vicarious Traumatization Sandplay Therapy: Using the Healing Power of Imagery to Help Children, Youth, and Adults Cope with the Challenges of Difficult Times¯–¯Level 2 23, 30 23, 30 80 Sharpening Your Edge in Negotiation 81 Shifting From Positions to Interests 81 Somatics in Complex Trauma 35 Substance Abuse Issues in Family Justice 81 Supporting Clients Across Cultural Differences¯–¯Providing Relevant and Appropriate Services 24 Supporting Families of Children with Special Needs 32 T Teaching Problem-Solving Skills to Clients 24 Team Building Tactics: Making the Whole Greater than the Sum 53 The Art of Reframing 70 The Leader’s Role in Effective Employee Relations 50 The Leader’s Role in Human Resource Management 50 The Mindful Educator: Beyond Expertise and Technique 58 Theoretical Foundation in Complex Trauma 35 Theoretical Foundations of Dispute Resolution 81 The Skilled Practitioner: Communicating Effectively 32 To Tell the Truth: Dealing with Negativity in the Workplace 53 Transforming Workplace Learning through Social Media 58 Trauma, Children, and Youth W Welcome to Canada: Working Effectively with Newcomers Separate Meetings: Pre-mediation and Caucusing Trauma and Addictions: Assessment and Treatment Issues 42 Who Am I? Understanding the Role of Identity in Marginalized Youth Experiences 25 14, 25 Working More Effectively with Parents and Other Caregivers 25 Working with Complicated Grief 25 Working with People Who Self-Harm 14, 25 Working with Teams in a Virtual Environment 53 Working with Tools for Online Learning 58 Working with Vulnerable Families 32 Workplace Communications: It’s All About You 53 Writing and Research Skills 8 Y Youth Leadership 25 24, 38 42 U Understanding and Responding to Girls and High-Risk Drinking 14, 24 Understanding Children and Youth Who Have Experienced Trauma 24 Understanding Family Diversity 32 Understanding Pharmacology from a Counsellor’s Perspective 24, 38 Understanding Substance Use 25, 37 Course Index±www.jibc.ca/scsj95 REGISTRATION FORM Send your registration form and payment or the same information by email to: Justice Institute of British Columbia 715 McBride Boulevard, New Westminster British Columbia, Canada, V3L 5T4 For registration only: phone: 604.528.5590 Toll free: 1.877.528.5591; fax: 604.528.5653 email: register@jibc.ca REGISTRATION DEADLINES ■ Early registration is recommended. ■ Registration is on a first-come, first-served basis. ■ Registrations are accepted up to one day before the course starts, we make the decision to run the course based on the registration numbers 7 days before the course start date. We encourage you to register early to ensure the course is not cancelled. ■ Fees must be submitted when registering. Fields marked with an asterisk* are mandatory for government reporting purposes. Information is protected under privacy legislation. Current date: _____________________________ Have you ever taken a course at the JIBC?❑ Yes❑ No If Yes, JIBC student number (if known): PEN (if known): *Last name: ______________________________ *First name: ______________________________ Middle name or initial: _____________________ Position: _________________________________ Organization: _____________________________________________________________________ The following is my:❑ Work address❑ Home address *Street name and address: ___________________________________________________________ *City/Town: ______________________________ *Province/State: __________________________ *Country: ________________________________ *Postal Code / Zipcode: ___________________ Email Address: _________________________________________________ Evening or Home Phone: () _______________________________ Day Phone: () ______________ Cell Phone: () ______________ Pager: () _______________ Fax: () ________________ *Date of Birth (mm/dd/yy): _________________ Previous name used for registration, if any: ____________________________________________ *Immigration Status:❑ Canadian Citizen❑ Permanent Resident❑ Student Visa❑ Other Visa _______________________________________ ❑ Non-Canadian Studying Outside Canada❑ Unknown❑ Other (Specify): _________________________________________________________ *Do you identify yourself as an Aboriginal person?❑ Yes❑ No If yes, are you:❑ First Nations❑ Métis❑ Inuit *Gender (check all that apply):❑ Male❑ Female❑ Trans Disabilities or special requirements (please describe) ______________________________________________________________________________ ___________________________________________________________________________________________________________________________ Many JIBC courses have prerequisites. Please read our course descriptions carefully before undertaking to register in a course. Course Name Course Code Start Date Location Course Fee Add HST (if applicable) Total Fee ENCLOSED IS MY COURSE FEE PAYMENT BY: ❑ Cheque or money order❑ Cheque issued by❑ Studentor ❑ _________________________________________________________________ ❑ MasterCard❑ Visa❑ Amex❑ Name of card holder: _________________________________________________________________________ Card number: Expiry Date MM/YY:  Signature of card holder: ________________________________________ JIBC Use Only: authorization number: ____________________________ ❑ Please check this box if you do not want to receive future mailings about JIBC programs. Please add HST where applicable. Note that most JIBC courses are HST exempt except those that are not part of a program or course series. Please use one registration form per student. Photocopy this form for use by each additional student. 96Registration: 604.528.5590 REGISTRATION INFORMATION Student Services Centre Hours: 8:00¯am to 4:30¯pm (in person) Student Counselling and Advising / Disability Services 8:30¯am to 4:00¯pm (phone calls) Phone: 604.528.5884 Fax: 604.528.5653 email: studentcounselling@jibc.ca or disability@jibc.ca Information and registration Phone: 604.528.5590 or 1.877.528.5591 Fax: 604.528.5653 email: register@jibc.ca. Inquiries only; we do not accept email registrations. Class Schedules Find class schedules including dates, locations and fees online at www.jibc.ca/scsj About Course Fees Course fees listed are for JIBC New Westminster & Vancouver campuses only. For course fees at all other locations visit: www.jibc.ca All courses scheduled from April 1, 2012 onwards, are subject to a 2% increase. See website for further details. Course fees listed include the JIBC Learner Services Fee. 3 WAYS TO REGISTER: Online: By phone: In person: Register and pay online with your credit card (MasterCard and VISA only) Student Services Centre: 604.528.5590 or 1.877.528.5591 8:30¯am¯–¯4:00¯pm Monday to Friday Register and pay by cheque, cash, debit card, VISA, MasterCard or American Express at the: ■ Visit www.jibc.ca ■ Use the course search to select the course, date, and location to find the course you would like to complete. ■ Login with your student ID and password. ■ Follow the prompts to complete your registration. Please have the course name and number and your VISA, MasterCard or American Express details ready when you call. JIBC Student Services Centre, 715 McBride Boulevard New Westminster, BC 8:00¯am¯–¯4:30¯pm Monday¯–¯Friday Areas of study: Centre for Aboriginal Programs & Services Aboriginal Leadership Justice and Public Safety Career Preparation Gladue Decision Justice Issues in Aboriginal Communities Centre for Counselling & Community Safety www.jibc.ca/scsj Aboriginal Trauma Bylaw Enforcement Creative and Expressive Therapies Counselling and Capacity Building Critical Incident Stress Management Mental Health and Trauma Substance Use Working With Children and Youth Centre for Leadership Foundations of Effective Management and Leadership Instructor Development Leadership and Conflict Management Development in Community Settings Centre for Conflict Resolution Conflict Resolution Negotiation Mediation Family Mediation Workplace Conflict 7304643