www.jibc.ca/csjd Areas of study: Centre for Aboriginal Programs & Services Centre for Counselling & Community Safety Aboriginal Leadership Aboriginal Trauma Foundations of Effective Management & Leadership Justice & Public Safety Career Preparation Bylaw Enforcement Instructor Development Negotiation Creative and Expressive Therapies Leadership & Conflict Gladue Decision Mediation Critical Incident Stress Management Justice Issues in Aboriginal Communities Mental Health and Trauma Management Development in Community Settings Family Mediation Centre for Leadership Substance Use Centre for Conflict Resolution Conflict Resolution Workplace Conflict Victim Services Working With Children and Youth Our calendar is printed on recycled paper containing not less than 40% Post Consumer Waste Paper and is printed using environmentally friendly UV inks that release less than 1% VOC’s (Volatile Organic Compounds) COMMUNITY & SOCIAL JUSTICE DIVISION | COURSE CALENDAR | SEPTEMBER 2009 – AUGUST 2010 Community & Social Justice Division course calendar SEPTEMBER 2009 – AUGUST 2010 Community & Social Justice Division Help us be sensitive to the environment. If you would like to be removed from our mailing list, contact us at csjd@jibc.ca or 604.528.5608 or 1.877.799.0801. Send labels to: CSJD Mailing List: Justice Institute of BC, 715 McBride Boulevard New Westminster, BC V3L 5T4 Located in Coast Salish territory. Centre for Aboriginal Programs & Services 7106418 Centre for Counselling & Community Safety www.jibc.ca/csjd online registration Centre for Leadership Centre for Conflict Resolution Table of Contents Welcome to the JIBC’s Community & Social Justice Division Director’s Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Inside Cover Customized Training Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 By enrolling in one of our many courses and programs, you are joining the thousands of learners throughout BC and Alberta who have benefited from our experience-based education at the JIBC Community and Social Justice Division. Pam White, Director At the JIBC Community and Social Justice Division, we continue to add to the strength and vitality of our educational offerings by ensuring they meet your current and future needs. With a strong emphasis on experiential learning, our courses, certificates and special events provide you with new skills, experiences and knowledge that you can apply immediately in your workplace and in your community. To help you find the course or program that is best for you, this calendar is divided into colour-coded sections by areas of study and learning centres: • Centre for Aboriginal Programs and Services • Centre for Counselling and Community Safety • Centre for Leadership • Centre for Conflict Resolution Every year, we host excellent special events and internationally renowned speakers, adding value to the learning experience. For a list of this year’s special events see inside back cover. Make sure you check the website for new events www.jibc.ca/csjd. To receive advance notice of upcoming courses and events, email us at: csjd@jibc.ca By focusing on your organizational and community priorities and identified skills gaps, we also customize all our programs and courses. See page 2. Our faculty and staff look forward to working with you. Pam White, Director Our calendar is printed on recycled paper containing not less than 40% Post Consumer Waste Paper and using environmentally friendly UV inks that release less than 1% VOC’s (Volatile Organic Compounds). # trees saved Lbs of waterbourne waste not produced Gallons of waste water flow saved Lbs of solid waste not generated Lbs of greenhouse gases prevented BTUs of energy not consumed Registration: 604.528.5590 or 1.877.528.5591 63 182 26,848 2,971 5,849 44,769,500 | www.jibc.ca/csjd | General Inquiries: 604.528.5608 or 1.888.799.0801 Centre for Counselling & Community Safety Customized Training Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Special Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 COUNSELLING & CAPACITY BUILDING Individual Courses Counselling & Capacity Building . . . . . . . . . . . . . . . . . . . . . . . . . 26 Mental Health and Trauma . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Creative and Expressive Therapies . . . . . . . . . . . . . . . . . . . . . . . 34 Working With Children and Youth . . . . . . . . . . . . . . . . . . . . . . . . 36 Online Courses Understanding Substance Use . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Fetal Alcohol Spectrum Disorder . . . . . . . . . . . . . . . . . . . . . . . . . 38 A Continuum of Care: Prevention to Harm Reduction . . . . 38 Certificate Programs Aboriginal Trauma Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Child Sexual Abuse Intervention Certificate for Practitioners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Trauma Counselling and Clinical Intervention Certificate . . . . 40 Working With Youth Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Substance Use Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Feminist Management Certificate Program . . . . . . . . . . . . . . 44 Counselling & Capacity Building Schedule at a Glance . . . . . . 45 COMMUNITY SAFETY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Critical Incident Stress Management Certificate & Courses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Bylaw Enforcement and Investigative Skills Certificate & Courses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Victim Services Practitioner Certificate & Courses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Community Safety Schedule at a Glance . . . . . . . . . . . . . . . . . . . . 57 Centre for Leadership Customized Training Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Special Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Courses & Certificates Choosing Courses and Certificates Offered by the Centre for Leadership . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Benefits of Becoming a Certificate Student of the Centre for Leadership . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 How to Enroll in a Certificate Program Offered by the Centre for Leadership . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Registration: 604.528.5590 or 1.877.528.5591 | Centre for Conflict Resolution Customized Training Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Special Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Certificates Choosing Certificates Offered by the Centre for Conflict Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Benefits of being a Certificate Student with the Centre for Conflict Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 How to Complete a Certificate in Conflict Resolution . . . . 88 Course and Certificate Information Sessions . . . . . . . . . . . . . 88 Associate Certificate in Leadership and Conflict Resolution Certificate Overview & Learning Path . . . . . . . . . . . . . . . . . . . . 89 Associate Certificate in Workplace Conflict Certificate Overview & Learning Path . . . . . . . . . . . . . . . . . . . 90 Associate Certificate in Workplace Conflict at Langara College Certificate Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Certificate in Conflict Resolution: Specialization in Negotiation Certificate Overview & Learning Path . . . . . . . . . . . . . . . . . . . . 92 Certificate in Conflict Resolution: Specialization in Mediation/Third-Party Intervention Certificate Overview & Learning Path . . . . . . . . . . . . . . . . . . . . 94 Family Mediation Certificate Certificate Overview & Learning Path . . . . . . . . . . . . . . . . . . . . 96 Course Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Courses by Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Courses by Course Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 Courses by Course Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126 community & social justice division community & social justice division During tough economic times, investing in education is critical for individuals and employers. Statistics Canada reports that a higher level of education results in lower unemployment, better job security and higher annual salaries. Centre for Aboriginal Programs & Services Capacity Building . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Special Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Certificate and Diploma Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Aboriginal Leadership Certificate Program . . . . . . . . . . . . . . . . 8 Aboriginal Leadership Diploma Program . . . . . . . . . . . . . . . . . 11 Justice & Public Safety Career Preparatory Program for Aboriginal Learners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Individual Courses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Aboriginal Programs Schedule at a Glance . . . . . . . . . . . . . . . . . . 18 Foundations of Effective Management and Leadership Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Certificate Overview & Learning Path . . . . . . . . . . . . . . . . . . . . 65 Courses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Individual Courses & Electives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Associate Certificate in Leadership and Conflict Resolution Certificate Overview & Learning Path . . . . . . . . . . . . . . . . . . . . 71 Instructor Development Certificate Certificate Overview & Learning Path . . . . . . . . . . . . . . . . . . . . 72 Courses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Management and Leadership Development for Community Settings Certificate Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Courses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Courses by Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Courses by Course Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Community & Social Justice Division General Information Faculty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 Registration Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138 Course Registration Form . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139 Learner Information & Read the Fine Print . . . . . . . . . . . . . . . . . 140 Publication & Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146 Contact Us . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151 Special Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Inside Back Cover www.jibc.ca/csjd | General Inquiries: 604.528.5608 or 1.888.799.0801  Centre for Aboriginal Programs & Services Centre for Counselling & Community Safety Most popular customized offerings: Most popular customized offerings: • Aboriginal Leadership Certificate • Aboriginal Trauma Certificate • Communication and team building • Clinical Supervision: Innovative Practices • Dispute Resolution 1 and 2 • Integrating Treatment for Substance Use, Mental Health Problems, and Trauma in Women • Effective Presentations, Writing and Listening Skills • Motivational Interviewing in Practice • Ethics, Values and Professional Behaviour • On the Edge: Vicarious Trauma and Compassion Fatigue in Aboriginal Organizations • History and Impact of Colonization • Project Management • Substance Use Certificate • Proposal Writing • Trauma and Addictions: Assessment and Treatment Issues See page 5 for additional courses and certificates at the Centre for Aboriginal Programs & Services. Customized Training – Any Time, Anywhere It’s never been more critical to make smart use of your people and financial resources. Implemented properly, training and education in your organization has at least two immediate returns: it builds staff skills and performance, and it gives you and your team confidence in a future together. It’s also a tangible way to demonstrate your commitment to their growth and to keep them focused on their future within your organization. At the Community and Social Justice Division (CSJD), we specialize in preparing people to respond to new and emerging issues by identifying and addressing knowledge and skills gaps. In consultation with your organization, CSJD will develop courses or workshops tailored to your unique needs and context. Call us – we can help you succeed with relevant, cost-effective, accessible, and flexible solutions. A few of our clients: Tourism Whistler • BC Association for Community Living • Canadian Food Inspection Agency • Carcross/Tagish First Nation • City of Victoria • Health Canada • Inter Tribal Health Authority • Ministry for Child and Family Development • Northern Family Health Society • Coast Mountain Bus Company • North Peace Community Resources Society • Earl’s Restaurants• Prince George & District Elizabeth Fry Society • Radical Entertainment • Regional District of Central Okanagan • Vancouver International Airport Authority • WorkSafeBC  Registration: 604.528.5590 or 1.877.528.5591 For information on customized solutions contact: We can deliver counselling and community safety courses and certificates for your organization – see page 22 for further details. Centre for Aboriginal Programs & Services Program Director, Centre for Aboriginal Programs & Services 604.528.5648 aboriginal@jibc.ca For information on customized solutions contact: Centre for Leadership Centre for Conflict Resolution Most popular customized offerings: Most popular customized offerings: • Appreciative Inquiry • Resolving Conflict in the Workplace • Flawless Facilitation the First Time • Sharpening Your Edge in Negotiation • Foundations of Effective Management and Leadership Part 1: Leading the Way • Managing the Hostile Individual • Instructor Development | www.jibc.ca/csjd | General Inquiries: 604.528.5608 or 1.888.799.0801 • Handling Conflict on the Telephone • Respectful Communication in a Changing Workplace • Make Presentations that Make Things Happen • Leading and Managing with Influence • Team Building Tactics: Making the Whole Greater Than the Sum • To Tell the Truth: Dealing with Negativity in the Workplace For information on customized solutions contact: • Asserting Yourself in Conflict Situations • Resolving Conflict in Groups We can deliver management and leadership courses and certificates for your organization – see page 60 for further details. • Building Your Communication Toolbox See page 98 for more conflict resolution courses. We can also deliver conflict resolution courses and certificates for your organization see page 86 for further details. For information on customized solutions contact: Centre for Leadership Program Coordinator, Management & Leadership Programs 604.528.5623 leadership@jibc.ca Registration: 604.528.5590 or 1.877.528.5591 Centre for Counselling & Community Safety Program Coordinator, Customized Training Solutions 604.528.5628 counsellingcustomized@jibc.ca • Managing the Difficult Conversation • Leading with Emotional Intelligence See page 66 for more management and leadership courses and page 73 for instructor development courses. You’ll be in good company. See page 20 for additional counselling and community safety courses and certificates. customized training SOLUTIONS customized training SOLUTIONS We can deliver courses and certificates for your organization – see page 6 for further details. • Working with Youth Certificate Centre for Conflict Resolution Program Coordinator, Customized Training Solutions 604.528.5615 ccrcustomized@jibc.ca | www.jibc.ca/csjd | General Inquiries: 604.528.5608 or 1.888.799.0801  Centre for Aboriginal Programs & Services Contents: CAPACITY BUILDING. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 SPECIAL EVENTS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 INDIVIDUAL COURSES. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 SCHEDULE AT A GLANCE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Welcome to the Centre for Aboriginal Programs & Services We wish to express our gratitude to the Qay’qayt First Nation and the Coast Salish Peoples for welcoming us onto their traditional territories. Our courses are designed to address capacity building within Aboriginal communities and to also create career paths in areas where there is a need for Aboriginal people. Our faculty and educational offerings reflect Aboriginal worldviews and perspectives and all of our courses were developed in consultation with community members, elders and the Aboriginal Education Advisory Council at the JIBC. Many courses can be taken on an individual basis or as part of a certificate. We have articulation agreements in place with a number of BC Colleges and Universities. Several courses ladder into other JIBC programs. We will also deliver courses and certificates in your community. We work with you on assessing your unique educational needs and customize curriculum to meet those needs. Whatever your path, we look forward to hearing from you. We invite you to come and speak with our Aboriginal staff about courses, available funding for Aboriginal students, the application process or other courses at the JIBC that may be of interest to you. The programs and the support we provide are consistent with the goals of achieving strong governments, social justice and economic self-sufficiency for Aboriginal Nations. The Centre for Aboriginal Programs and Services (CAPS) is taking the lead on a recent initiative to Indigenize the JIBC. This process and policy addresses 4 key areas: students, curriculum, staff and faculty awareness, policy and procedures. This initiative is in keeping with the JIBC’s Strategic Plan 3.6: The JIBC provides education and training for Aboriginal learners, while welcoming others to learn from Aboriginal worldviews and perspectives. Today, justice in Aboriginal contexts is equated with healing, balance, cleansing and peace. The Aboriginal program logo, created by Haida Gwaii artist James Cowpar, reflects this concept of justice and acknowledges the diversity of Aboriginal peoples. • The top coastal design of a human welcomes and reaches out to everyone in four directions. • The circle represents wholeness, togetherness and unity. • The sweetgrass, like the use of cedar in the west, represents the cleansing ceremony of the east. Its four points signify a complete connection. Each quarter connects to form a complete circle – the white, red, black and yellow representing the four colours of peoples. CENTRE FOR aboriginal programs & SERVICES CENTRE FOR aboriginal programs & SERVICES CERTIFICATE AND DIPLOMA PROGRAMS Aboriginal Leadership Certificate Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Aboriginal Leadership Diploma Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Justice and Public Safety Career Preparatory Program for Aboriginal Learners. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 • The copper shield symbolizes the social organization. • The eagle and raven represent family, belonging and responsibilities, according to the practices of the clan systems. Their supernatural powers bring justice by providing meaning, understanding and solutions to problems people face, both past and present. • The Metis sash is a woven, woolen belt. Its colours reflect the variety of Metis cultures, traditions and languages; representing the blood that was shed; the depth of the Metis spirit; the fertility of a great nation; the dark period of suppression and dispossession; the prospect for prosperity; and the connection to mother earth and the creator. • The feathers symbolize strength, balance, vision and peace. “The Justice Institute of British Columbia (JIBC) acknowledges the unique identity and educational needs of Aboriginal learners, and enhance equitable and collaborative partnerships with Aboriginal Peoples to provide culturally appropriate education and training”. Photos on this page by Berthrand Stojke  Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/aboriginal | General Inquiries: 604.528.5608 or 1.888.799.0801 Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/aboriginal | General Inquiries: 604.528.5608 or 1.888.799.0801  Pictured to the left: Bob Baker, Hereditary Chief Bill Williams, Chief Ian Campbell, Spakwas Slulum Performers, Mayor Wayne Wright (City of New Westminster), JIBC President Jack McGee and Councillor Bill Harper (City of New Westminster) at JIBC Open House, May 2009 Capacity Building In order to meet the needs identified by Aboriginal communities and build capacity within our communities, we offer customized training and community-based delivery of our programs. Transforming Communities Using Forum Theatre: Empower Your Inner Voice (SPE122) We are very excited to bring David Diamond, Artistic Director of Headlines Theatre to the JIBC. David will speak about his thirty years of experience working successfully with communities throughout BC, many of which have been Aboriginal. David will give an overview of Forum Theatre and outline some innovative community productions. The focus of this special event will be on the power of forum theatre to transform communities and empower them (and us) to create working solutions to their (and our) own unique challenges. The interactive part of the workshop will include an exploration of the exercise “Cops in the Head.” • Project Management • Aboriginal Leadership Development • Communication and Team Building • Dispute Resolution 1 and 2 • Ethics, Values and Professional Behaviour Journey Through Complex Trauma: Focusing, Treatment & Healing (SPE114) • Proposal Writing • Effective Presentations, Writing and Listening Skills In collaboration with the Centre for Counselling & Community Safety, we are honoured to present Shirley Tourcotte and Alannah Young to speak about the journey through complex trauma. • History and Impact of Colonization The JIBC has had a long and successful history developing training and education programs for Aboriginal peoples, directly delivered to communities. Training highlights include: In addition to these programs held at the JIBC, numerous workshops and certificate programs are delivered directly to Aboriginal communities around the province on topics including: • training for tribal police • firefighter training • emergency management • Aboriginal justice workers • online courses • customized negotiation skills certificate for Aboriginal peoples • victim support training in response to historical residential school abuse • leadership • conflict resolution • effective management • family violence • child abuse • substance abuse and youth at risk Pictured Above: Chief Rhonda Larabee (Qay’qayt), along with Centre for Aboriginal Programs & Services’ Roberta Stewart and Tami Pierce, present Annessa Terry with an Aboriginal Justice Worker Certificate. Focusing is a body-centred and personcentred approach to healing, developed two decades ago at the University of Chicago by Eugene Gendlin. Focusing oriented psychotherapy allows clients total control of the pace and the direction of their healing journey. This course is intended for counsellors, social workers, crisis teams, healers and therapists who work in/with Aboriginal agencies and/or communities or in various other cross-cultural situations/settings. For full description see page: 24 Date(s): Fee: April 15-16, 2010 – NWC $295: group rate, $275 Includes networking lunch Early Bird Rate: $275; group rate, $255 before Feb 26, 2010 Instructors: Shirley Turcotte with Alannah Earl Young are the voices of people who put up stop signs and say, “you can’t do that”, “you’re stupid”, “you’re no good” etc. – people who have somehow blocked us and over time have taken up residence inside us, affecting the way we listen, see and act. This course helps individuals and communities identify these voices and liberate themselves in a creative and entertaining way. You will leave feeling inspired, motivated and empowered to make concrete and practical changes in your life and community. Date(s): Fee: May 6, 2010– NWC $125; group rate, $110 Includes networking lunch Early Bird Rate: $110; group rate, $100 before Mar 31, 2010 Instructor: David Diamond David Diamond has directed over 380 community specific theatre projects on issues such as racism, gender roles, violence, addiction, selfesteem, First Nations’ Residential Schools, globalization, language reclamation and many, many others. David has directed workshops throughout BC, Canada and internationally. He has been involved in the writing and/or directing of all of Headlines’ main stage plays, including NO` XYA` (Our Footprints), Out of the Silence, Mamu, Squeegee, Corporate U, Don’t Say a Word, Here and Now and the Legislative Theatre project, Practicing Democracy. He has pioneered the development of live, interactive Forum Television and web casting. David is a graduate of the University of Alberta with a BFA in acting. He worked as a professional actor in theatre, television and film throughout Western Canada until 1981 when he co-founded Headlines Theatre. Leadership Through Storytelling (SPE107) We are excited to support the Centre for Leadership’s special event offering with one of our core faculty. The ability to tell the right story at the right time is a powerful leadership skill. Stories can engage us in a common cause, create shared meaning, and galvanize us to develop a future vision for a workplace or community. Stories build dialogue around the direction and culture of our organizations. Join award-winning storyteller and author Richard Van Camp in this interactive one-day course. Learn what makes a story powerful, when to tell a story, and how to deliver it. Practice telling your own stories and learn to develop shared stories. This course is an opportunity for any leader who wishes to learn how to bring the craft of storytelling into any situation to unite and inspire others. Seating limited to 40 participants. SPECIAL EVENTS Cops in the Head is an investigation of internal voices that stop us from achieving our goals. Often our internal voices, our fears and oppressions prevent us from living fully and in the moment. In this oneday course, after a half-day of group building work, you will learn about those internal voices that have embedded themselves in our psyche. Cops in the Head We assist you and your organization in developing and enhancing leadership skills, communication and conflict resolution skills, effective management and community safety by offering courses such as: aboriginal programs Special Events See inside back cover for full listing of special events. For full description see page: 61 Date(s): Fee: Instructor: Nov 27, 2009 – NWC $195 Includes networking lunch Richard Van Camp For bios see page: 24  Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/aboriginal | General Inquiries: 604.528.5608 or 1.888.799.0801 Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/aboriginal | General Inquiries: 604.528.5608 or 1.888.799.0801  • Qualifying entry status: Applicants who do not meet the requirements will need to contact the Program Coordinator for further information. New Westminster Campus Tuition • Certificate fee: $2,830 (full registration) • Individual course fee: $275 Elder Maurice Nahanee (Squamish Nation) offers a traditional song at JIBC 2009 Convocation Ceremony The Centre for Aboriginal Programs & Services certificates and diplomas emphasize the integration of traditional Aboriginal worldviews and contemporary perspectives with the skills required for exemplary leadership. These programs are designed to meet qualitative academic and performance standards and are designed to address the capacity building needs of Aboriginal learners and communities. Many courses can be taken on an individual basis or as part of a certificate. We have articulation agreements in place with a number of BC Colleges and Universities. Several courses ladder into other JIBC programs. ABORIGINAL LEADERSHIP CERTIFICATE PROGRAM The Aboriginal Leadership Certificate Program is designed for those working in leadership and management positions, as well as those seeking leadership positions. How to complete the certificate 1 START HERE: The 30-credit certificate offers one course per month. • Writing and Research Skills (ABLD113) • Individual and Community Wellness in Aboriginal Contexts (ABLD111) This program underscores the importance of understanding the diversity of Aboriginal cultures and contemporary issues, as well as the legal and legislative framework relative to Aboriginal peoples in Canada. • Aboriginal Leadership Development (ABLD112) In addition, we are pleased to offer the Aboriginal Leadership Certificate Program in partnership with Aboriginal communities, directly in the community and can customize course delivery and curriculum to suit your community’s needs. Check our website for details. How to apply • We recommend that you apply at least two months before the certificate begins, because: – It can take up to five working days to process an application. – Once an applicant is accepted, we recommend registering at least 10 days before the classes begin. • Download the certificate application form from our website at www.jibc.ca/ aboriginal or contact us at 604.528.5647 and we will mail you a copy. • Dispute Resolution: Level 2, Overcoming the Past (ABLD117) • Change Management: Aboriginal Organizations (ABLD116) • Aboriginal Justice and Governance Models (ABLD115) • Introduction to Project Management (ABLD118) Complete the Practicum (ABLD150) Graduation Ceremony • English 12, or equivalency Stay connected! Come back as a lifelong learner for professional development. • Basic computer skills Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/aboriginal | 3 Sep 17, 18, 24 & 25, 2009 (evening) and Sep 19, 20, 26 & 27, 2009 (weekend) 2 General Inquiries: 604.528.5608 or 1.888.799.0801 3 3 Oct 15, 16, 22, & 23, 2009 (evening) and Oct 17, 18, 24 & 25, 2009 (weekend) Dispute Resolution, Level 1 (ABLD114) “Dispute resolution” is an umbrella term covering a wide range of approaches to conflict. This course provides an overview of collaborative conflict resolution and crosscultural conflict resolution. You will examine the dynamics and sources of conflict, attitudes and beliefs, conflict styles, conflict theory, defensiveness, and the role of assumptions and emotions. This course will also focus intensively on communication theory and the skills that are the building blocks for negotiating, mediating, or resolving interpersonal conflict. Specific skills include non-defensive listening, questioning, reframing, and assertive speaking. This highly participatory course emphasizes self-awareness and skill development through structured exercises and simulations. Credits: Date(s): Learner Services Fee (LSF) • There is a $25 non-refundable application fee. Prerequisites: Credits: Date(s): Credits: Date(s): • Philosophy, Values and Ethics of Aboriginal Leadership (ABLD110) • Include a letter of intent and your resume with your application form. • Once your application has been approved, please register directly with the Student Services Centre at 604.528.5590. Check our website for the off-campus schedules. The following are course descriptions for the Aboriginal Leadership Certificate Program and are listed in date order. This course is about learning to write clearly and concisely. You will develop skills that will enable you to express complex issues in simple language. You will learn to present your thoughts and pertinent information in an organized fashion. This course will also examine the principles of problem solving and critical thinking, and explore how these principles can be used in writing. You will examine some of the current thinking regarding the process, or what goes on in our heads when we sit down and try to write something. You will explore report writing for effective business communication, research methods, and examples of good writing. As well, you will write a variety of contextual communication pieces requiring a variety of different styles. We strongly recommend you complete the courses in the following order: • Dispute Resolution: Level 1 (ABLD114) New Westminster Class Schedule: Evening 6:00-9:30 Weekend 10:00-5:30 This course will focus on the components of individual and community wellness in Aboriginal contexts. It is based on the belief that effective leaders work to maintain a personally balanced lifestyle. Mental, physical, spiritual, and emotional components are integral to effective leadership. In turn, leaders are strong promoters of community wellness. In this course, you will explore concepts of lifestyle balance, coping with stress, and setting boundaries. You will conduct an analysis of the impacts of colonization and oppression on individuals, families, and communities. You will also explore models of wellness and its meaning in different cultures. Writing and Research Skills (ABLD113) Complete the following courses and workplace-based practicum within 10 months. This certificate is for you if you are, or aspire to be, an executive director, chief executive officer, police, correctional officer, probation officer, firefighter, elected Chief and Council member, administrator, manager, community justice coordinator, education coordinator, or health and social services administrator. The programs are delivered face to face at the Justice Institute of British Columbia campuses on a part-time basis, with the workplace as an extension of the classroom.  In addition to the tuition fees, learners are responsible for purchasing the required textbooks. Limited bursaries are available to Aboriginal students at the JIBC. Contact Student Advisor directly for details at 604.528.5522 or aboriginal@jibc.ca Learners have the opportunity to enroll in year one of the certificate program or register for individual courses. Upon completion learners may ladder into the diploma program or other JIBC programs, or may choose to transfer credit to other postsecondary institutes as partial fulfillment of requirements. Contact Student Advisor directly for details. Individual and Community Wellness in Aboriginal Contexts (ABLD111) 3 Nov 19, 20, 26 & 27, 2009 (evening) and Nov 21, 22, 28 & 29, 2009 (weekend) Dispute Resolution, Level 2: Overcoming the Past (ABLD117) This course is designed to help you understand your reactions to difficult situations. You will also develop skills to effectively overcome the obstacles to reaching successful agreements. In this course, you will explore how withheld feelings impede the process of resolving a conflict. You will examine theory, skills, and approaches for managing and responding to anger, unreasonable demands, attacks, and outbursts. Topics such as anger triggers and self-management will be explored. You will focus on getting past unfinished business by clearing judgments, acknowledging hurt, reducing defensiveness, and working towards a trusting relationship. Prerequisite(s): Dispute Resolution, Level 1 (ABLD114) Credits: Date(s): 3 Jan 7, 8, 14 & 15, 2010 (evening) and Jan 9, 10, 16 & 17, 2010 (weekend) Aboriginal Leadership Development (ABLD112) Effective leadership is the key to Aboriginal communities’ staying on-course in today’s rapidly changing world. Effective leaders are often measured in terms of their ability to influence and effect change in others. Leadership assessments will be used to measure your leadership abilities, provide feedback, and form action plans for future personal growth. As you learn, you will apply the principles for effective teams, mentoring, and decision making to current challenges in your workplace. You will also be expected to apply appropriate communication skills, creative problemsolving techniques, and group decisionmaking models. You will have the opportunity to develop effective working relationships with other teams. Credits: Date(s): CERTIFICATE & DIPLOMA programs CERTIFICATE & DIPLOMA programs Certificate & Diploma Programs • Workplace-based practicum: $355 Customize your learning 3 Feb 11, 12, 18 & 19, 2010 (evening) and Feb 13, 13, 20, 21, 2010 (weekend) As part of our commitment to improving the quality of services for our students, the JIBC charges a learner services fee (LSF) of $5 per course credit to a maximum of six credits per course ($30). The fee is applied to credit courses only and is collected at the time of registration. Course fees listed in the calendar do not include the LSF. For more information see page 143. Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/aboriginal | General Inquiries: 604.528.5608 or 1.888.799.0801  Bob Joseph speaking about Aboriginal Leadership Change Management: Aboriginal Organizations (ABLD116) Philosophy, Values and Ethics of Aboriginal Leadership (ABLD110) Aboriginal organizations are experiencing dramatic change. These changes have led to greater authority and, at the same time, the need for greater accountability. The changes that Aboriginal organizations and communities face today present significant challenges. This course will help you explore theories of change management, the impact of change, and strategies to effect positive change. You will acquire the skills and develop the tools and resources necessary to act as change agents by assisting organizations as they transition through change. You will participate in exercises designed to introduce positive changes in organizations and explore the complementary roles of leadership required for effective organizations. This course provides an introduction to the philosophy, values, and ethics of leadership in Aboriginal contexts. You will explore both traditional and contemporary Aboriginal philosophies of leadership, the moral qualities leaders need to bring to their practice, the ethical challenges that often arise for leaders, what it means to identify oneself as a leader, and the unique moral challenges within a multicultural setting. You will gain awareness of the impact that various aspects of morality can have on leadership, and will analyze ethical concepts and issues while formulating and presenting your own positions. You will discover how moral judgments made as a leader may conflict with those made as a private citizen. How to balance the interests of constituents, individuals, and the larger community will be explored. 3 Mar 18, 19, 25 & 26, 2010 (evening) and Mar 20, 21, 27 & 28, 2010 (weekend) Aboriginal Justice and Governance Models (ABLD115) This course will examine Aboriginal justice and governance, both historically and in contemporary contexts. It will compare the common characteristics and contrast the differences that shape leadership roles for governance in the public, voluntary, and private sectors. You will examine effective governance in light of intergovernmental relations, governmental structures, and the theories of power and politics. You will determine how the style of Aboriginal governance can function effectively while still preserving Aboriginal cultures, values, and worldviews. The course will provide you with an overview of the elements and requirements for Aboriginal governance in the present-day reality. Credits: Date(s): 3 Apr 15, 16, 22 & 23, 2010 (evening) and Apr 17, 18, 24 & 25, 2010 (weekend) Credits: Date(s): Credits: Date(s): ABORIGINAL LEADERSHIP DIPLOMA The year-one certificate is a prerequisite to the year-two diploma. Year two builds on the content of year one and requires a final integrative project, seven core courses, and six elective credits for completion. The comprehensive curriculum is designed to maximize the individual’s personal and professional growth, while providing a positive impact on the community. It represents an amalgamation of the critical, interlinked competency areas of leadership in Aboriginal justice, community safety and human services contexts. Introduction to Project Management (ABLD118) Credits: Date(s): Aboriginal Organizational Development (ABLD200) 3 TBD by Learner 3 May 13, 14, 20 & 21, 2010 (evening) and May 15, 16, 22 & 23, 2010 (weekend) This course is for senior managers who do not have a professional background in project management but who oversee a variety of large and small company projects. It introduces the unique characteristics and fundamentals of project planning and management, and explores how people and teams influence project planning. You will examine the fundamentals of successful project management, including goal setting, the project team, scheduling, budgeting, and communications. You will develop project management skills by practicing different scheduling techniques, creating sound and transparent budgets, and applying the soft skills of project management, including team building and communication. The following are course descriptions for the Aboriginal Leadership Diploma Program and are listed by course number. In the practicum, you will have the opportunity to apply the skills and knowledge that you acquired in the first year of the certificate, in real-world situations, while experiencing the process of leading, managing, and becoming a team member. You will be required to document and illustrate your learning. How to apply How to complete the diploma There is no application process. Please contact the Centre for Aboriginal Programs & Services to express your interest in enrolment. The 60-credit diploma program is also designed for part-time learners. Credits: Fee: Date(s): How to complete the diploma 1 START HERE: Complete the Aboriginal Leadership Certificate Program Hereditary Chief Bill Williams (Squamish Nation) 3 Jun 17, 18, 24 & 25, 2010 (evening) and Jun 19, 20, 26 & 27, 2010 (weekend) Effective management in Aboriginal organizations involves a critical analysis of goals, strategies, structures, technologies, organizational wellness, and the external environment of the organization. The skills to manage organizational conflict, politics, change, information, and organizational cultures are imperative for effective management. This course is an introduction to the study of human behaviour in organizations and the relationship between structure and behaviour. Topics include models of individual behaviour, perceptual processes, satisfaction, equity and quality of working life, group performance, and organizational effectiveness. The application of theories combined with conceptual tools will be used to analyze several case studies. Community-based planning will examine numerous approaches and techniques while exploring how these might be integrated and applied to the learners’ organizations. 2 The courses for year two of the diploma are: • Aboriginal Organizational Development (ABLD200) • Aboriginal Management and Practice (ABLD201) • Presentation Skills and Storytelling (ABLD202) • Dispute Resolution, Level 3: Managing Group Conflict (ABLD203) • Dispute Resolution, Level 4: Team Negotiation (ABLD204) • Aboriginal Human Resource Management (ABLD205) • Principles of Financial Management: An Aboriginal Perspective (ABLD206) • Final Integrative Project (ABLD250) 3 • Electives (six credits from any JIBC academy or division) 4 5 Graduation Ceremony 3 $585 TBD Aboriginal Management and Practice (ABLD201) Management is often defined as getting things done through the resources that you have available. These resources include time, money, equipment, people, and strategic alliances/partnerships. In this course, you will explore the criteria for effective leadership in numerous positions of responsibility, including management and supervisory roles. You will also examine management theory and its application in Aboriginal organizations and communities. As well as getting hands-on practice, you will create strategic plans, work with decision-making models, use risk assessment tools, conduct performance evaluations, and implement strategies to motivate others. Credits: Fee: Date(s): certificate & diploma programs CERTIFICATE & DIPLOMA programs Credits: Date(s): Practicum (ABLD 150) 3 $585 TBD Stay connected! Come back as a lifelong learner for professional development. 10 Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/aboriginal | General Inquiries: 604.528.5608 or 1.888.799.0801 Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/aboriginal | General Inquiries: 604.528.5608 or 1.888.799.0801 11 Presentation Skills and Storytelling (ABLD202) Dispute Resolution, Level 4: Team Negotiation (ABLD204) This course will focus on effective presentations through the use of storytelling and oral traditions. You will apply effective oral presentation techniques to a wide variety of audiences, including the media, internal groups, and external organizations. To improve writing skills, you will conduct the related research to write press releases, reports, agendas, briefing notes, communication plans, and proposals. The course includes an opportunity for creative writing. You will also practice the skills to facilitate and manage productive meetings. This course will explore the theoretical concepts and practice of effective negotiation, either as an individual or as a member of a team. The BC treaty process will provide a framework for exploring the principles and practices of team-based negotiation. Individuals will draw on personal experiences to refine and develop their own negotiation skills. Traditional approaches to negotiation often promote competitive tactics, resulting in unsatisfactory outcomes for one or both parties. In this course you will acquire the skills required for effective negotiation, including assessing the alternatives and building a climate of collaboration in order to get beyond resistance. Prerequisite(s): Dispute Resolution, Level 3: Managing Group Conflict (ABLD203) 3 $585 TBD Dispute Resolution, Level 3: Managing Group Conflict (ABLD203) This course looks at balancing group and individual needs. You will explore the dynamics within groups, roles, power imbalances, defensiveness, hidden agendas, disruptive behaviour, and value differences. You will be able to adapt the two-party conflict resolution model, make collaborative decisions, and resolve group conflict. As well, you will explore various theories of dispute resolution. The goal of the course is to integrate your own skills and knowledge so that you may effectively manage and resolve group conflicts within Aboriginal and non-Aboriginal contexts. Prerequisite(s): Dispute Resolution, Level 2: Overcoming the Past (ABLD117) Credits: Fee: Date(s): 3 $585 TBD Campus locations and class times Centre for Aboriginal Programs & Services NWC New Westminster Campus, 715 McBride Boulevard VIC Victoria Campus, 910 Government Street PNW Pacific North West, TBD All evening classes are 6:30 to 9:30 pm, day classes are 9:00 am to 4:30 pm, unless otherwise noted. Courses are typically scheduled Thursday to Sunday. 12 Credits: Fee: Date(s): 3 $585 TBD Credits: Fee: Date(s): Aboriginal Human Resource Management (ABLD205) This course is designed for Aboriginal leaders and managers who directly supervise staff. Special attention will be given to the laws and policies that regulate on-reserve and off-reserve employees and employers. This includes the Canada Labour Code, the Canadian Human Rights Act, and their administrative bodies. An emphasis on case studies of Aboriginal organizations will be used to present key concepts and issues. This course examines the critical elements of successful labour relations and effective human resource management in Aboriginal contexts. You will explore numerous functions of the human resource manager, including recruitment, selection, compensation, performance and competency, training, employee rights, and employment equity. The theory and practice of labour relations with its impact on unionization and collective bargaining will also form key components of this course. You will be exposed to basic elements of human resource management theory and human resource planning and their application to your work environment. Credits: Fee: Date(s): Registration: 604.528.5590 or 1.877.528.5591 This course will introduce current and potential leaders to the principles and practices of financial management. The focus will be to help you develop an understanding of the financial and accounting concepts that are relevant to the non-financial manager. This includes financial statement analysis, budgeting, and interfacing with financial managers. The goal of the course is to provide you with the fundamentals of finance and accounting within Aboriginal contexts. Basic finance and accounting principles will be blended with case studies that are based on common experiences in an Aboriginal setting, and the application to Band offices, economic development initiatives, corporations, health centres, and non-profit societies. 3 $585 TBD Final Integrative Project (ABLD250) The focus of the final integrative project will be a presentation to demonstrate how you have applied the theories, skills, and knowledge acquired in both the first and second years of the program. This presentation may be a collaborative effort. However, each team member will be required to document specific areas of skill application. Along with the evidence presented, you will be required to provide a list of references that are willing to validate your overall personal and professional development. The concluding section of the presentation will be entitled “How I Made a Difference,” and will provide you with the opportunity to address how you have made a difference in your work environment over the course of the program. Credits: Fee: Date(s): 3 $585 TBD 3 $585 TBD Words of Wisdom from Leadership Learners Learners of the Aboriginal Leadership Program represent the diversity of cultures, ceremonies and traditions in our communities. Many of our students are leaders or managers who desire to enhance their leadership skills. This is what they are saying about the program. “I am a Metis woman with both Cree and Mohawk bloodlines, born in Alberta. I am a visitor to this sacred territory and it has been a blessing to me in many ways; however being away from the ceremonial practices of my territory has been difficult. A few years ago I realized how important it was to feel a sense of belonging and began to search for a place where conversations were meaningful to my job, more importantly to me, as an Aboriginal woman. The Aboriginal Leadership program at the Justice Institute of BC (JIBC) captured my interest. I had taken classes at the JIBC previously and found the atmosphere very welcoming, which in turn created a good learning environment for me. The safety that is created within the class is amazing; the balance of learning through discussion and course content is equal. It is applicable to my work and life, and exactly what I was searching for. I encourage anyone who would like to expand their knowledge while connecting with people from many of our diverse nations to take this program. The information shared in this program is invaluable to everyone and anyone working in the Aboriginal community. This past year has allowed me to share my trials and tribulations and connected me to a community of people who share many of the same struggles; this has been an amazing year. Thank you for this invaluable learning opportunity!” In the Spirit of Education, Dixie Lee Vance “I am a proud member of the Ochapowace Nation, Saskatchewan. My traditional names are Purple Eagle Spirit and Dancing Buffalo Woman. I began my journey into the Aboriginal Leadership Program with one goal in mind, which was to gain a greater understanding of what it means to be in a leadership role. However, my intention changed during the program. I realized early in the program that it would be a totally life changing experience. certificate & diploma programs certificate & diploma programs Credits: Fee: Date(s): Principles of Financial Management: An Aboriginal Perspective (ABLD206) This journey taught me to ask myself, hard self-reflecting questions. This resulted in a thought provoking process, and of course, a great deal of exploration. I discovered that leadership is not just a word, it’s a way of being. It’s how I choose to operate in my relationships, professionally, personally and how I carry myself in the community. The Aboriginal Leadership Program has the foundation of the Seven Grandfather teachings; humility, respect, courage, love, trust, truth and wisdom. Each of these teachings are woven throughout the program. I walk away from this journey with awareness, understanding and integrity. The Aboriginal Leadership Program has changed how I conduct myself. I will be eternally grateful to the Minerva Foundation for supporting me in this life changing journey.” In the Spirit of Leadership, Giselle Henry Purple Eagle Spirit Dancing Buffalo Woman | www.jibc.ca/aboriginal | General Inquiries: 604.528.5608 or 1.888.799.0801 Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/aboriginal | General Inquiries: 604.528.5608 or 1.888.799.0801 13 Term One September 2009-January 2010 Physical Education, Wellness & Self-Care, Level 1 (JPSCPP110) This course will examine wellness and selfcare. You will apply goal-setting strategies to demonstrate growth in physical, mental, emotional and spiritual objectives. You will have practical opportunities to implement strategies through the physical fitness component, and will help prepare you to pass the physical tests required for admission into the various workgroups (i.e. POPAT, PARE, COPAT, SOPAT see page17). Credits: “IWESTUX TEMXSHXWELI”, TEACHERS’ SACRED PLACE The Justice and Public Safety Career Preparatory Program is designed for Aboriginal learners interested in entering careers such as policing, firefighting, corrections, emergency management, and other law enforcement, or first responders occupations. The eight-month full-time program will provide learners with the knowledge and skills to be more competitive in the recruitment process. Aboriginal perspectives, customs and traditions are incorporated into the course content. How to apply • We recommend that you apply at least two months before the certificate begins, because: September 2009 to January 2010 • Physical Education, Wellness & Self-Care, Level 1 (JPSCPP110) • History and Impact of Colonization (JPSCPP111) • Canadian Criminal Justice System (JPSCPP112) • Effective Presentations, Writing & Listening Skills (JPSCPP113) • First Responder (JPSCPP114) - It can take up to five working days to process an application. - Once an applicant is accepted, we recommend registering at least 10 days before the classes begin. • Download the certificate application form from our website at www.jibc.ca/ aboriginal or contact us at 604.528.5647 and we will mail you a copy. • Include a letter of intent and your resume with your application form. 1 TERM ONE History and Impact of Colonization (JPSCPP111) This course will examine both the history and the effects of colonization. In addition you will explore the relationship between justice and public safety personnel and Aboriginal peoples. In this course, you will focus on the historical, economical, social and psychological effects intervention has had on Canada’s Aboriginal peoples. You will examine the effects of colonization, the introduction of diseases, the Indian Act, residential schools, the child welfare systems, and other associated topics. You will also explore the characteristics, dynamics and motivations of both victims and offenders of abuse and violence. You will be able to apply your communication skills and knowledge of these situations through role-playing exercises. Credits: Canadian Criminal Justice System (JPSCPP112) January 2010 to May 2010 • There is a $25 non-refundable application fee. How to complete the program • Restorative Justice (JPSCPP115) • Physical Education, Wellness & SelfCare and Advanced Driving Skills, Level 2 (JPSCPP116) • Justice and Public Safety Statues and Structures (JPSCPP117) • Ethics, Values and Professional Behaviour (JPSCPP118) • Career Practicum (JPSCPP120) 3 • Employment Strategies & Career Development (JPSCPP119) 4 The 30-credit certificate program is completed in two terms. Program Tuition 3 2 TERM TWO • Once your application has been approved, please register directly with the Student Services Centre at 604.528.5590. 3 • $3,500 for the entire program • Not open to individual course registration 5 Graduation Ceremony This introductory course will provide you with an understanding of the Canadian criminal justice system, with emphasis on the Charter of Rights and Freedoms. You will study the structure and jurisdictions of the various levels of government and the duties and responsibilities of the courts, justice and public safety services personnel. You will track offenders, victims and witnesses through the criminal justice system. The course will focus on the unique problems Aboriginal people face when dealing with the legal system. Aboriginal approaches to justice, including alternative resolutions, will also be defined and explored. Credits: This course will focus on developing your presentation, writing and listening skills. You will plan, organize and deliver professional presentations throughout this course and the program. You will also learn how to write and clearly present your information in an organized fashion. You will discuss the importance of effective listening and will develop techniques to maximize communication skills within the context of Aboriginal justice and public safety. Credits: 3 First Responder (JPSCPP114) This course will cover the materials required for certification of First Responder Provider Level III and CPR for Health Care Providers (Level C) and Automated External Defibrillator. You will acquire skills that will help you assist patients from the moment of arrival until the ambulance arrives. As well, you will gain skills in the Priority Action Approach, critical interventions, respiratory and circulatory management, oxygen therapy and minor wound management. This course will expose you to the types of scenarios you must deal with in the fields of justice and public safety. It will assist you in assessing your aptitude for administering first aid as well as provide certification that is useful for many types of employment. Credits: 3 Term Two Physical Education, Wellness & Self-Care, Level 2 and Advanced Driving Skills (JPSCPP116) Enhanced driving ability is a requirement of law enforcement and public safety personnel. In this course, you will receive driving instruction from an expert, and will focus on aspects of driving such as city, freeway and country roads, parking skills, collision avoidance, defensive and proactive driving skills, braking techniques, breaking bad habits and handling emergency situations. Having successfully completed Physical Education, Wellness and Self-Care, Level I, you will continue to apply goalsetting strategies to demonstrate growth in physical, mental, emotional and spiritual objectives. You will continue to prepare to pass the physical tests required for admission into the various workgroups (i.e. POPAT, PARE, COPAT, SOPAT see page 17). This 30-hour, career practicum will provide learners with the opportunity to gain exposure and knowledge not available in the classroom setting. By providing responsibilities and experiences not otherwise available, the career practicum can assist in the maturation process. Your placement with a justice or public safety agency will be organized and supervised by the course instructor to ensure you gain practical experience, make an educated career choice and integrate theory and practice. You will use this career practicum to demonstrate skills and knowledge learned in the first two terms. JIBC will encourage participating employment agencies to accommodate this goal by guiding the learner toward the services they provide to Aboriginal clients, communities and agencies. Credits: Credits: 3 This course will introduce theoretical and practice-based models of dispute resolution and restorative justice practices. You will become familiar with, and learn to analyze and respond to, common situations that you will face in justice or public safety. The curriculum will focus on situations specific to Aboriginal culture and family conflicts and also sensitize learners to the many other diverse cultures they will serve. Dispute resolution techniques, effective listening skills and the impact of personal beliefs will be examined in practical situations and with role-playing exercises. Credits: 1.5 Justice and Public Safety Statutes and Structures (JPSCPP117) Employment Strategies and Career Development (JPSCPP119) This course will familiarize you with municipal and provincial statutes and structures. You will study the structure, jurisdictions and authorities of these three levels of government. As well, you will explore various duties and responsibilities as they relate to justice and public safety. Role-playing exercises and simulations will be used to reinforce learning in areas such as establishing command posts, search and rescue and evacuation planning. This course focuses on gaining employment into the justice and public safety services fields. You will receive an overview of protocols, networking, organizational structures and application procedures, including mock interviews. Through goal setting, you will research, apply and follow the steps toward obtaining and advancing your career. Credits: For further information on the application process and the program, please contact: Manager or Program Planner, Centre for Aboriginal Programs & Services 3 January – May 2010 Restorative Justice (JPSCPP115) Career Practicum (JPSCPP120) Ethics, Values and Professional Behaviour (JPSCPP118) A career in justice and public safety holds its members up to a high standard of scrutiny, both by their employer and the community. In this course, ethics, values and professional behaviour will be defined and you will examine your professional standards in these areas. Employer and community expectations will be clarified. You will also examine and resolve case studies, including topics such as conflict of interest, inter-office relations and abuse of authority. Credits: 3 3 3 Credits: 1.5 certificate & diploma programs certificate & diploma programs JUSTICE AND PUBLIC SAFETY CAREER PREPARATORY PROGRAM FOR ABORIGINAL LEARNERS Effective Presentations, Writing & Listening Skills (JPSCPP113) Centre for Aboriginal Programs & Services 604.528.5621 or aboriginal@jibc.ca 604.528.5522 or aboriginal@jibc.ca www.jibc.ca/aboriginal On June 6, 2008, Jack McGee, President of JIBC was honored with the name “Iwestux Temxshxweli”, Teachers’ Sacred Place, on behalf of the Justice and Public Safety Career Preparatory Program. The name was gifted by Renee Peter (Stó:lō Elder), meaning the sacred bond between teachers and learners. Stay connected! Come back as a lifelong learner for professional development. 14 Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/aboriginal | General Inquiries: 604.528.5608 or 1.888.799.0801 Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/aboriginal | General Inquiries: 604.528.5608 or 1.888.799.0801 15 The Gladue Decision: Implications for Community Supervision and Development (ABL105)* ONLINE Cultural Awareness: History and Impact of Colonization (ABL106) The 21-hour course will examine the legalities, impact and challenges of the Gladue decision, with particular focus on building trusting relationships between the Aboriginal communities and the criminal justice system. This course is for people working within Aboriginal communities who are implementing or supervising restorative justice programs that meet the legislative requirements of both the Criminal Code sentencing provisions for Aboriginal offenders and the Regina vs. Gladue decision that interprets the legislation. The course will also analyze the unique circumstances and discrimination against Aboriginal offenders and their communities that led to this historic legislative change. *(Formerly AJS102) This course will focus on the historical, economical, social and psychological effects that intervention has had on Canada’s Aboriginal peoples. Learners will examine the impact and effects of colonization, precontact traditions and protocols; the introduction of diseases; the Indian Act; residential schools; the child welfare systems and other associated topics. Learners will also explore the characteristics, dynamics and motivations of both victims and offenders of abuse and violence. This course will provide learners with cultural awareness in order to make their relationships with Aboriginal people and communities more equitable. The intent of this course is to make communities more safe by providing the historical knowledge required to understand the effects of colonization within the justice and social services contexts. Credits: Instructor: Fee: Date(s): 1.5 Karen Whonnock $425 TBD ONLINE Justice Issues in Aboriginal Communities (ABL104)* ONLINE This 21-hour course presents an overview of Aboriginal justice issues, explores the impact of historical assimilation and oppression, and examines the contemporary issues facing Aboriginal people in the criminal justice system. Your perceptions and experience in these areas will be explored through discussion groups. You will also be introduced to the cultural diversity of Aboriginal peoples in Canada and compare traditional Aboriginal justice systems to the Canadian justice system. *(Formerly AJS101) Credit: Instructor: Fee: Date(s): 16 NEW Contact us if you are interested in offering this deeply rewarding and engaging course to your community or at your institute. For more information go to www.jibc.ca/aboriginal Credit: Instructors: Fee: Date(s): 3 Wenona Victor, Kerry McKenzie $500 TBD For more information contact: Manager Centre for Aboriginal Programs & Services 604.528.5621 or aboriginal@jibc.ca The Revisioning of Family Therapy: Race, Culture, and Gender in Clinical Practice (SPE102 ) SPECIAL EVENT The following is a sampling of courses offered in 2009-2010 through the Centre for Counselling & Community Safety. There is no application process, and you can register for these courses as you choose. Some courses may be used as electives in certificate programs, such as the Aboriginal Leadership Diploma. For course description, please see page 23. Credit: 1 Date(s): Oct 29-30, 2009 – NWC Fee: $295; group rate, $275 Early Bird Rate: $275; group rate, $255 before Sep 25, 2009 Instructor: Kenneth V. Hardy Best Practices for Aboriginal Supervisors (COUNS172) NEW Fetal Alcohol Spectrum Disorder: Increasing Our Understanding (AD409) For a course description, please see page 26. For a course description, please see page 43. Credit: Date(s): Fee: Instructor: Credit: Date(s): 1 Sep 28-29, 2009 – NWC $280; group rate, $260 Mahara Allbrett All My Relations: Working with Aboriginal Clients in Substance Use Recovery (AD129) For a course description, please see page 42. Credit: Date(s): Fee: Instructor: .5 Oct 15, 2009 – NWC Feb 4, 2010 – NWC $153 – NWC; group rate, $143 Bill Waboose Fetal Alcohol Spectrum Disorder (AD120) ONLINE For a course description, please see page 38. Credit: Date(s): Fees: Instructors: 1.5 Oct 19-Dec 7, 2009 $375; group rate, $355 Jan Lutke, Nancy Poole Claiming Our Strength, Struggle and Space: Racialized Women Facilitators and Consultants Building Critical and Responsive Communities (COUNS170) NEW For course description, please see page 27. Credit: Date(s): Fee: Instructors: .5 Oct 23, 2009 – GNWC $165; group rate, $155 Benita Bunjun, Rain Daniels Fee: Instructors: .5 Dec 3, 2009 – NWC Apr 22, 2010 – NWC $135; group rate, $125 Nancy Poole or Tina Antrobus or Cristine Urquhart Intergenerational Trauma: Implications for Supporting Community Healing (TS127) NEW For a course description, please see 32. Date(s): Fee: Instructor: Jan 18-19, 2010 – NWC $280; group rate, $260 Joe Solanto Facilitation and Presentation Skills for Aboriginal Leaders (COUNS173) NEW For a course description, please see page 30. Credit: Date(s): Fee: Instructor: 1 Apr 8-9, 2010 – NWC $280; group rate, $260 Mahara Allbrett SUBSTANCE USE CERTIFICATE POPAT – Police Officers’ Physical Abilities Test PARE – Physical Abilities Requirement Evaluation Understanding the Impact of Trauma and Neglect on the Developing Child: Clinical Implications and Application of Neurodevelopmentally-informed Treatment Strategies (SPE104) SPECIAL EVENT For a course description, please see page 24. COPAT – Correctional Officers’ Physical Abilities Test SOPAT – Sherrifs Officers’ Physical Abilities Test Connecting People and the Planet: Exploring Ecopsychology (COUNS167) NEW Credit: 1 Date(s): Jun 2-3, 2010 – NWC Fee: $345; group rate, $325 Early Bird Rate: $325; group rate, $305 before Apr 30, 2010 Instructor: Bruce Perry For more information on the above courses contact: 604.528.5608 or csjd@jibc.ca For a course description, please see page 30. Credit: Date(s): Fee: Instructor: .5 Apr 22, 2010 – NWC $165; group rate, $155 Maggie Ziegler ABORIGINAL TRAUMA CERTIFICATE (TS111) – STARTS SEPTEMBER 14, 2009 Vision Quest: Healing and Recovery in Aboriginal Substance Use Treatment (AD130) For a course description, please see page 30. Credit: Date(s): Fee: Instructor: .5 May 7, 2010 – NWC $153 – NWC; group rate, $143 Bill Waboose On the Edge: Vicarious Trauma and Compassion Fatigue in Aboriginal Organizations (COUNS138) For a course description, please see page 31. Credit: Date(s): Fee: Instructors: .5 May 20, 2010 – VIC $155; group rate, $145 Carrie Reid, Carol White This 20-day program is open to Aboriginal and non-Aboriginal professionals, and is delivered in four one-week modules that are to be taken sequentially. You will gain increased knowledge, skills, and awareness on ways to effectively support Aboriginal survivors of inter-generational as well as personal trauma. The format is highly interactive and experiential, will include lectures, demonstrations, role-playing, and small group discussions; provide regular opportunities for self-reflection, personal sharing, and storytelling; and occasionally utilize talking circle and support group formats. For a full description of this certificate program, please see page 39. INDIVIDUAL courses for aboriginal learners INDIVIDUAL courses for aboriginal learners Individual Courses Additional Courses of Interest from the Centre For Counselling & Community Safety This certificate focuses on understanding substance use within a bio-psycho-social-spiritual framework; the application of current research and knowledge about interventions; and the exploration of social justice issues such as race, class, gender, poverty, and violence. For more information see page 41. 1.5 Wenona Victor, Kerry McKenzie $425 TBD ONLINE Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/aboriginal | General Inquiries: 604.528.5608 or 1.888.799.0801 Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/aboriginal | General Inquiries: 604.528.5608 or 1.888.799.0801 17 Schedule at a Glance Aboriginal Programs & Courses DATE COURSES LOCATION FEE PAGE NWC $125; group rate $110 7 Early Bird Rate: $110; group rate, $100 before Mar 31, 2010 DATE COURSES LOCATION Justice & Public Safety Career Preparatory Program for Aboriginal Learners Special Events May 6, 2010 Transforming Communities Using Forum Theatre: Empower Your Inner Voice Sep 17, 18, 24 & 25, 2009 (E) & Sep 19, 20, 26 & 27, 2009 (W) Writing and Research Skills (ABLD113) NWC Oct 15, 16, 22 & 23, 2009 (E) & Oct 17, 18, 24 & 25, 2009 (W) Individual and Community Wellness in Aboriginal Contexts (ABLD111) Nov 19, 20, 26 & 27, 2009 (E) & Nov 21, 22, 28 & 29, 2009 (W) Dispute Resolution, Level 1 (ABLD114) Jan 7, 8, 14 & 15, 2010 (E) & Jan 9, 10, 16 & 17, 2010 (W) 9 NWC New Westminster classes are offered Evenings (E) and Weekends (W). Dispute Resolution, Level 2: Overcoming the Past (ABLD117) NWC Evening classes: 6:00 pm -9:30 pm 9 Feb 11, 12, 18 & 19, 2010 (E) & Feb 13, 14, 20 & 21, 2010 (W) Aboriginal Leadership Development (ABLD112) NWC Weekend classes: 10:00 am - 5:30 pm 9 Mar 18, 19, 25 & 26, 2010 (E) & Mar 20, 21, 27 & 28, 2010 (W) Change Management in Aboriginal Organizations (ABLD116) NWC Apr 15, 16, 22 & 23, 2010 (E) & Apr 17, 18, 24 & 25, 2010 (W) Aboriginal Justice & Governance Models (ABLD115) NWC May 13, 14, 20 & 21, 2010 (E) & May 15, 16, 22 & 23, 2010 (W) Philosophy, Values and Ethics of Aboriginal Leadership (ABLD110) NWC NWC Jun 17, 18, 24 & 25, 2010 (E) & Jun 19, 20, 26 & 27, 2010 (W) Introduction to Project Management (ABLD118) NWC TBD by Learner Practicum (ABLD150) Workplace 9 9 10 Tuition Fees at NWC: Certificate Fee: $2,830 (full registration) Individual Course: $275 Practicum: $355 10 10 18 Physical Education, Wellness and Self Care, Level 1 (JPSCPP110) TBD 14 History & Impact of Colonization (JPSCPP111) TBD 14 Canadian Criminal Justice System (JPSCPP112) TBD 14 Effective Presentations, Writing & Listening Skills (JPSCPP113) TBD 15 First Responder (JPSCPP114) TBD Restorative Justice (JPSCPP115) TBD 15 $3,500 for entire program see page 14. 15 Physical Education, Wellness & Self Care, Level 2 and Advanced Driving Skills (JPSCPP116) TBD Justice and Public Safety Statutes and Structures (JPSCPP117) TBD Ethics, Values and Professional Behaviour (JPSCPP118) TBD 15 Not open to individual 15 course registration. 15 Career Practicum (JPSCPP120) TBD 15 Employment Strategies and Career Development (JPSCPP119) TBD 15 Individual Courses TBD ONLINE The Gladue Decision: Implications for Community Supervision and Development (ABL105) ONLINE $425 16 TBD ONLINE Justice Issues in Aboriginal Communities (ABL104) ONLINE $425 16 TBD Cultural Awareness: History and Impact of Colonization (ABL106) TBD $500 16 Additional Courses of Interest Sep 28-29, 2009 Best Practices for Aboriginal Supervisors (COUNS172) NEW NWC $280; group rate, $260 26 10 Oct 15, 2009 Feb 4, 2010 All My Relations: Working with Aboriginal Clients in Substance Use Recovery (AD129) NWC NWC $153; group rate, $143 $153; group rate, $143 42 10 Oct 19-Dec 7, 2009 Fetal Alcohol Spectrum Disorder (AD120) ONLINE $375; group rate, $355 38 Oct 23, 2009 Claiming Our Strength, Struggle and Space: Racialized Women Facilitators and Consultants Building Critical and Responsive Communities (COUNS170) NEW GNWC $165; group rate, $155 27 Oct 29-30, 2009 The Revisioning of Family Therapy: Race, Culture, and Gender in Clinical Practice (SPE102) SPECIAL EVENT NWC $295; group rate, $275 23 Early Bird Rate: $275; group rate, $255 before Sep 25, 2009 Fetal Alcohol Spectrum Disorder: Increasing Our Understanding (AD409) NWC NWC $135; group rate, $125 $135; group rate, $125 43 Aboriginal Leadership Diploma Program Visit www.jibc.ca/aboriginal for course dates Term 2 – Jan - May 2010 PAGE Aboriginal Organizational Development (ABLD200) NWC $585 11 Aboriginal Management and Practice (ABLD201) NWC $585 11 Presentation Skills & Storytelling (ABLD202) NWC $585 12 Dispute Resolution, Level 3: Managing Group Conflict (ABLD203) NWC $585 12 Dispute Resolution, Level 4: Team Negotiation (ABLD204) NWC $585 12 Dec 3, 2009 Apr 22, 2010 Aboriginal Human Resource Management (ABLD205) NWC $585 12 Mar 25-26, 2010 Intergenerational Trauma: Implications for Supporting Community Healing (TS127) NEW NWC $280; group rate, $260 32 Principles of Financial Management: An Aboriginal Perspective (ABLD206) NWC $585 12 Apr 8-9, 2010 Facilitation and Presentation Skills for Aboriginal Learners (COUNS173) NEW NWC $280; group rate, $260 30 Final Integrative Project (ABLD250) NWC $585 12 Apr 22, 2010 Connecting People and the Planet: Exploring Ecopsychology (COUNS167) NEW NWC $165; group rate, $155 30 May 7, 2010 Vision Quest: Healing and Recovery in Aboriginal Substance Use Treatment (AD130) NWC $153; group rate, $143 30 May 20, 2010 On the Edge: Vicarious Trauma and Compassion Fatigue in Aboriginal Organizations (COUN138) VIC $155; group rate, $145 31 Jun 2-3, 2010 Understanding the Impact of Trauma and Neglect on the Developing Child: Clinical Implications and Application of Neurodevelopmentally-informed Treatment Strategies (SPE104) SPECIAL EVENT NWC $345; group rate, $325 24 Early Bird Rate: $325; group rate, $305 before Apr 30, 2010 Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/aboriginal | General Inquiries: 604.528.5608 or 1.888.799.0801 Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/aboriginal | General Inquiries: 604.528.5608 or 1.888.799.0801 schedule at a glance schedule at a glance Aboriginal Leadership Certificate Program Term 1 – Sep 2009 - Jan 2010 FEE 19 Centre for Counselling & Community Safety Contents: CUSTOMIZED TRAINING SOLUTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 SPECIAL EVENTS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 COUNSELLING AND CAPACITY BUILDING. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Welcome to the Centre for Counselling & Community Safety The Centre for Counselling & Community Safety (CCCS) offers a wide range of courses and programs in counselling and community safety. We provide practical and relevant training that is designed for executive directors, managers, practitioners, frontline staff and supervisors: Counselling and Capacity Building We provide practitioners with essential skills to protect, support and empower children, youth, adults, families and communities. Community Safety Our diverse programs give staff skills to assist individuals in coping with the consequences of crime and trauma and the knowledge and tools to enforce community bylaws. ONLINE COURSES Understanding Substance Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Fetal Alcohol Spectrum Disorder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 A Continuum of Care: Prevention to Harm Reduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 CERTIFICATE PROGRAMS Aboriginal Trauma Certificate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Child Sexual Abuse Intervention Certificate for Practitioners. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Trauma Counselling and Clinical Intervention Certificate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Working With Youth Certificate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Substance Use Certificate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Feminist Management Certificate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 COUNSELLING AND CAPACITY BUILDING SCHEDULE AT A GLANCE. . . . . . . . . . . . . . . . . . . . . . . . . . 45 COMMUNITY SAFETY. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 CRITICAL INCIDENT STRESS MANAGEMENT Critical Incident Stress Management Certificate & Courses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Customized Training In these rapidly changing times, organizations and communities rely on our expertise in training design and delivery, curriculum development, and project management. We will work closely with you to meet your diverse and specific training needs. Centre for counselling & community safety Centre for counselling & community safety INDIVIDUAL COURSES Counselling and Capacity Building. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Mental Health and Trauma. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Creative and Expressive Therapies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Working With Children and Youth. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 BYLAW ENFORCEMENT AND INVESTIGATIVE SKILLS Bylaw Enforcement and Investigative Skills Certificate & Courses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 VICTIM SERVICES Victim Services Practitioner Certificate & Courses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 COMMUNITY SAFETY SCHEDULE AT A GLANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 20 Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/cccs | General Inquiries: 604.528.5608 or 1.888.799.0801 Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/cccs | General Inquiries: 604.528.5608 or 1.888.799.0801 21 Some of our most popular certificates and courses: Special Events • Aboriginal Trauma Certificate (page 39) To register for these special events, follow our usual registration procedure, as described on page 138. • Critical Incident Stress Management (page 50) • Counselling Skills: The Art of Asking Effective Questions (page 31) • Integrating our Response on Substance Use and Trauma in Women (page 33) • Motivational Interviewing in Practice (page 43) • On the Edge: Vicarious Trauma and Compassion Fatigue in Aboriginal Organizations (page 31) • Trauma and Addictions: Assessment and Treatment Issues (page 33) • Substance Use Certificate (page 41) CUSTOMIZED TRAINING SOLUTIONS – ANY TIME, ANYWHERE • Understanding Youth With Concurrent Disorders (page 37) A Solid Reputation The Centre for Counselling & Community Safety is a leader in designing customized training, developing curriculum, managing large and small projects, and conducting applied research. Our clients include government ministries, Crown corporations, private sector business, and community-based organizations and agencies. • Working More Effectively with Parents and Other Caregivers (page 37) Some of our clients: Today’s organizations face complex and constantly shifting challenges. Keeping up with change means constantly updating skills in the workplace. You want to be the best, and we can work with you to design, develop and deliver cost-effective, convenient and organization-specific education and training tailored to suit the unique needs of your organization. • Canadian Ski Patrol System Clients tell us that the collaborative way in which we work with them to address organizational development through customized training solutions is what sets us apart. • Ministry of Children & Family Development Our Faculty • Prince George and District Elizabeth Fry Society Our faculty are leaders in their fields. Every customized course is designed and taught by content experts who have current and long-term experience in their fields. • Covenant House Vancouver You choose the location and save on transportation and accommodation costs, time away from work, and productivity gaps. We come to you whether it’s at your office, a conference center, or a hotel meeting room. Or you can choose to have the course delivered at any or our campuses located in New Westminster & Great Northern Way, Victoria, Maple Ridge, Chilliwack or Kelowna. “ I am so happy that this course has been developed and offered so close to home. It is also relevant, that the curriculum “fits” the communities.” children and families and the process of treatment. A conceptual framework for working effectively with a range of diverse families, based on the revisioning of family therapy, will be provided. Techniques for understanding and working effectively with families who are typically considered resistant and hard to engage will be provided. Relevant self-of-the-therapist issues will also be addressed. Date(s): Oct 29-30, 2009 – NWC Fee: $295; group rate, $275 Early Bird Rate: $275; group rate, $255 before Sep 25, 2009 Includes networking lunch Instructor: Kenneth V. Hardy This event is offered in partnership with the BC Association of Clinical Counsellors and City University. | www.jibc.ca/cccs | Read articles written by Dr.Hardy at www.jibc.ca/csjd Don’t Panic! Brief Strategic Treatment of Anxiety Disorders (SPE103) • Keating Out of School Care • Metis Family Services • North Peace Community Resources Society • RainCity Housing and Support Society • Whitevalley Community Resource Centre For information on customized solutions contact: Centre for Counselling & Community Safety Program Coordinator 604.528.5628 counsellingcustomized@jibc.ca Anxiety disorders manipulate people by injecting rules into consciousness, then using that set of laws to take over mental territory. Five anxiety disorders – phobias, panic, social anxiety, generalized anxiety and obsessive-compulsive disorder (OCD) – control people by generating an absolute standard for certainty and comfort. We will look at the common denominators of this game, and isolate its manifestations in each disorder. Then we will explore how the therapist can teach clients to gain ground by engineering their own tactics and strategies, including the second-order change of switching game boards altogether! This brief strategic approach to cognitive-behavioral therapy helps clients find the courage and motivation to challenge their old beliefs and attitudes. Practical methods enable clients to ignore the content of their obsessive worries and to explore the feeling of uncertainty rather than flee from it. The cutting-edge anxiety treatment is now pushing further into the confrontational. You will learn how to help clients purposely seek out anxiety as their ticket to freedom from gripping fear. We will begin by covering the problems of and treatment for all anxiety disorders and the unique attributes of worry. Then we will focus on the therapist skills for two specific disorders: panic disorder and obsessivecompulsive disorder. For panic disorder, you will learn how to divide and conquer – to interrupt anticipatory anxiety and then to manage physical symptoms using cognitive strategies, paradox, pattern disruption, exposure and interoceptive exposure, peeling away their ever-present safety nets. For OCD clients, persuading them to adopt a new frame of reference is the therapist’s primary task. You will learn a persuasive strategy – built out of whole cloth within the first session – that will frame the entire treatment protocol. Date(s): Jan 21-22, 2010 – NWC Fee: $295; group rate, $275 Early Bird Rate: $275; group rate, $255 before Nov 27, 2009 Includes networking lunch Instructor: Reid Wilson This event is offered in partnership with the UBC School of Counselling. – Martha Wilson Registration: 604.528.5590 or 1.877.528.5591 Kenneth V. Hardy, PhD, an internationally recognized clinician, author, and trainer is a Professor of Family Therapy at Drexel University in Philadelphia, Pennsylvania. He is also Director of the Eikenberg Institute for Relationships in New York City where he maintains a private practice specializing in family therapy with traumatized and oppressed children and families. Dr. Hardy is the former Director of the Center for Children, Families, and Trauma at the Ackerman Institute in New York City, and is the author of several books including his latest, Revisioning Family Therapy: Race, Class, and Culture in Clinical Practice and Teens Who Hurt: Clinical Interventions for Breaking the Cycle of Youth Violence. • Inter Tribal Health Authority • Settlement Workers in School Program, Abbotsford School District Location 22 • Unspoken Truths About Suicide: Detection and Intervention Strategies Within First Nations and Inuit Communities (page 27) Families whose lives are trapped along the margins of society often present major challenges for those who work with them. Whether a consequence of class, race, or ethnicity, the everyday circumstances of these families are often compounded by the dynamics of oppression. Whether a function of limited resources, prejudice, and/or devaluation by society, oppressed families often find themselves confronted with the normal struggles of everyday life as well as having to find ways to contend with and overcome the hidden wounds of oppression. Since most treatment approaches have not been designed with the poor, the disenfranchised, and/or racially oppressed in mind, a revisioning of family therapy is essential to provide more effective treatment. Our culturally biased lenses as helpers and healers often impede our ability to engage and treat oppressed families and their children effectively and sensitively. This course will provide a fresh and critical examination of the anatomy of oppression and its effects on the lives of General Inquiries: 604.528.5608 or 1.888.799.0801 Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/cccs | Reid Wilson, PhD, directs the Anxiety Disorders Treatment Center in Chapel Hill, NC and is Associate Clinical Professor of Psychiatry at UNC Medical School. He is the author of the classic self-help book, Don’t Panic: Taking Control of Anxiety Attacks, which was just released in its third edition. He is the author of Facing Panic: Self-Help for People with Panic Attacks, and co-author, with Dr. Edna Foa, of Stop Obsessing! How to Overcome Your Obsessions and Compulsions. He designed and served as lead psychologist for American Airlines’ first national program for the fearful flier. Dr. Wilson served on the Board of Directors of the Anxiety Disorders Association of America for 12 years. He served as Program Chair of the National Conferences on Anxiety Disorders from 1988-1991. counselling & capacity building – special events Centre for counselling & community safety Centre For Counselling & Community Safety The Revisioning of Family Therapy: Race, Culture, and Gender in Clinical Practice (SPE102 ) Read articles written by Dr.Wilson at www.jibc.ca/csjd Free Public Presentation: Don’t Panic! How to Control Symptoms of Anxiety Date: January 20, 2010 Time: 7-8:30pm For more information visit: www.jibc.ca/csjd General Inquiries: 604.528.5608 or 1.888.799.0801 23 Journey Through Complex Trauma: Focusing, Treatment & Healing (SPE114) 24 In this two-day course we will explore the dynamics of trauma-based families, the relationship between the body and memory; traumatic bonding and “brainwashing”; the impacts of complex trauma on individuals; the reliability of memory and “false” memory; self-injury; flashbacks, projections and re-enactments of trauma. This course is intended for counsellors, social workers, crisis teams, healers and therapists who work in/with Aboriginal agencies and/or communities or in various other cross-cultural situations/settings. Date(s): April 15-16, 2010 Fee: $295; group rate, $275 Early Bird Rate: $275; group rate, $255 before Jan 31, 2010 Includes networking lunch Instructors: Shirley Turcotte with Alannah Earl Young Shirley Turcotte, RCC has worked with survivors of sexual abuse and Post-Traumatic Stress Disorders and child-hood abuse in adults for the last two decades. She has been a pioneering activist in the areas of therapeutic treatment and program development for survivors of childhood abuse. Shirley, who is semi-retired, was the Director of International Programmes at The Prairie Region Centre For Focusing in Winnipeg, Manitoba; the Aboriginal Community Training Centre in Timmins, Ontario; and is a founder of The Pacific Centre for Focusing in Vancouver, B.C. Shirley is nationally renowned as a col-laborating writer and director of the NFB film, To a Safer Place, which describes her own experiences of sexual, physical, and emotional abuse. She is a recipient of many awards, including British Columbia’s Woman of Distinction in Health and Education Award. Read articles written by Shirley Turcotte at www.jibc.ca/csjd Alannah Earl Young, MA, is Opaskwayak Cree/Peguis Anishnabe. She is an advisor with University of British Columbia’s First Nations House of Learning in Vancouver. She is trained in complex trauma and specializes in focusing – a body centered therapy, expressive art therapies, and body mind psychotherapies. She is informed by social suffering, critical race and Indigenous Knowledge theoretical frameworks. Her coauthored works include: Unsettling Pastoral Educational Sociology: Asylum-making, Medicalized Colonialism in British Columbia (1859-1897) and Artistic Praxis for Social Transformation (2009); Education Bodies for Self-determination: A decolonizing strategy (2006); and Ways of Knowing: Focusing and Trauma (1998). Her current projects include seeking balance for the truth and reconciliation process. She has also worked for VISAC; Vancouver Coastal Health; Aboriginal Child & Family Services and the Indian Residential School Survivors Society. This event is offered in partnership with the Aboriginal Wellness Services, Vancouver Community, Vancouver Coastal Health and the Centre for Aboriginal Programs & Services. • Intergenerational Trauma: Implications for Supporting Community Healing (TS127) • Facilitation and Presentation Skills for Aboriginal Leaders (COUNS173) • Working With People Who Self-Harm (TS126) • Facilitate This! Group Leadership Skills for Youth Workers (CY278) DOWNTOWN VICTORIA CAMPUS Counselling and Capacity Building If you work with children, youth, adults, or families, you will find a course or certificate here that will enhance your skills and knowledge. Our programs range from substance use and harm reduction to supporting women who have experienced violence, and from alternative healing techniques to supporting and working with children and youth. Courses and certificates can also be customized for your agency or group. For training options, contact the Program Coordinator at 604.528.5628 or counsellingpc@jibc.ca Be sure to look for our innovative new courses: • Best Practices for Aboriginal Supervisors (COUNS172) • The Revisioning of Family Therapy: Race, Culture, and Gender in Clinical Practice (SPE102) Special Event • Welcome to Canada: Working Effectively with Newcomers (COUNS168) • Don’t Panic! Brief Strategic Treatment of Anxiety Disorders (SPE103) Special Event • Journey Through Complex Trauma: Focusing, Treatment & Healing (SPE114) Special Event Understanding the Impact of Trauma and Neglect on the Developing Child: Clinical Implications and Application of Neurodevelopmentally-informed Treatment Strategies (SPE104) The development of a young child is profoundly influenced by experience. Experiences shape the organization of the brain, which, in turn, influences the emotional, social, cognitive and physiological activities. Insights into this process come from understanding brain development. Both trauma and neglect, pervasive problems in our culture, result in the absence of essential developmental experiences required to express the fundamental potential of a child. Various forms of neglect are possible and include splinter neglect, total global neglect and emotional or relational neglect. Chaos, threat and abnormal patterns of emotional, social, cognitive and physical interactions with young children lead to an array of brain-related problems. This course will review clinical work and research that can help us better understand developmental trauma, neglect and the relational problems that arise from neglect and threat. An overview will be provided that suggests new directions for clinical practice, program development and policy. Date(s): Jun 2-3, 2010 – NWC Fee: $345; group rate, $325 Early Bird Rate: $325; group rate, $305 before Apr 30, 2010 Includes networking lunch Instructor: Bruce Perry Registration: 604.528.5590 or 1.877.528.5591 Bruce D. Perry, PhD, is the Senior Fellow of The ChildTrauma Academy, a Houston-based not-for-profit organization that promotes innovations in service, research, and education in child maltreatment and childhood trauma (www.childtraumaacademy.org). He is the author, with Maia Szalavitz, of The Boy Who Was Raised as a Dog: What Traumatized Children Can Teach Us About Loss, Love, and Healing, a popular book based on his work with maltreated children. Over the last 20 years, Dr. Perry has been an active teacher, clinician, and researcher in children’s mental health and the neurosciences, holding a variety of academic positions. • Understanding the Impact of Trauma and Neglect on the Developing Child: Clinical Implications and Application of Neurodevelopmentally-informed Treatment Strategies (SPE104) Special Event • Claiming Our Strength, Struggle and Space: Racialized Women Facilitators and Consultants Building Critical and Responsive Communities (COUNS170) • Innovative Practice in Group Clinical Supervision (COUNS171) • Connecting People and the Planet: Exploring Ecopsychology (COUNS167) • Using Expressive Arts Therapy in HarmReduction Based Work (COUNS169) • Caring for Transgendered Youth: Guidelines for Health and Social Service Providers (CY276) www.jibc.ca/cccs | General Inquiries: 604.528.5608 or 1.888.799.0801 The following courses are being offered at our Victoria Campus: • On the Edge: Vicarious Trauma and Compassion Fatigue in Aboriginal Organizations (COUNS138) • Tools for Success: Enhancing the Emotional Intelligence of Youth (CY264) Learner Services Fee (LSF) As part of our commitment to improving the quality of services for our students, the JIBC charges a learner services fee (LSF) of $5 per course credit to a maximum of six credits per course ($30). The fee is applied to credit courses only and is collected at the time of registration. Course fees listed in the calendar do not include the LSF. For more information see page 143. CONTINUING EDUCATION UNITS (CEUs): A number of our courses and special events have been pre-approved or are eligible as CEU courses with various professional organizations. For more information, visit www.jibc.ca/cccs “ The class assignments and the amount of role-playing was very beneficial. So much better than just listening and not having the chance to try what is being taught. “ – Darren Nivens Sunshine Coast Health Centre Ltd. Read articles written by Dr.Bruce Perry at www.jibc.ca/csjd | The JIBC’s Victoria campus is located at 910 Government Street. All Counselling and Capacity Building courses are available on a contract basis. For more information or to request other offerings for Victoria, contact the Program Coordinator at 604.528.5628 or counsellingpc@jibc.ca. counselling & capacity building – individual courses counselling & capacity building – special events Focusing is a body-centred and personcentred approach to healing, developed two decades ago at the University of Chicago by Eugene Gendlin. Focusing oriented psychotherapy allows clients total control of the pace and the direction of their healing journey. It is particularly effective in the treatment and healing of complex trauma and posttraumatic stress disorders caused by residential school abuse, family violence, addictions, witnessing violence, death, loss and grieving, suicides, and sexual, physical and emotional abuse and neglect. Focusing can be used alone or integrated into a variety of other treatment methods. • Who Am I? Youth and Identity: Creating Positive and Meaningful Experiences (CY277) Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/cccs | General Inquiries: 604.528.5608 or 1.888.799.0801 25 Welcome to Canada: Working Effectively with Newcomers (COUNS168) NEW COUNSELLING AND CAPACITY BUILDING These courses are designed for counsellors and other professionals who are currently working with clients and are interested in building and refining their counselling skills. There is no application process, and you may register for these courses as you choose. Some courses may be used as electives in certificate programs. Understanding Substance Use (AD400) Best Practices for Aboriginal Supervisors (COUNS172) NEW For a course description, please see page 42. In this original two-day course, we will clarify our own definition of best practices from an Aboriginal perspective. Together we will explore the necessity and importance of providing and receiving healthy, affirmative supervision. In a respectful, supportive environment, we will engage in thoughtprovoking dialogue about what to expect from supervisors and employees, what it’s like to be on either side of the fence, where you are experiencing gaps, and how to fill those gaps. Experiential exercises will help teach you different models of supervision that could be used on your own, in dyads or in groups. You will come away with a new perspective on your work and with new skills to support you in your workplace. Date(s): Fee: Instructor: Sep 18-19, 2009 – NWC Jan 22-23, 2010 – NWC $265; group rate, $245 Michelle Hawco Understanding Substance Use (AD400) ONLINE VERSION For a course description, please see page 38. Date(s): Fee: Instructor: Sep 21-Oct 30, 2009 ONLINE Feb 8-Mar 19, 2010 ONLINE $265; group rate, $245 Michelle Hawco A Continuum of Care: Prevention to Harm Reduction (AD401) For a course description, please see pages 38 and 42. Date(s): Fee: Instructor: Date(s): Fee: Instructor: Sep 28-29, 2009 – NWC $280; group rate, $260 Mahara Allbrett Sep 25-26, 2009 – NWC Jan 29-30, 2010 – NWC Apr 12-May 21, 2010 ONLINE $265; group rate, $245 Michael Koo Date(s): Fee: Instructor: Oct 2, 2009 – NWC $165; group rate, $155 Natasha Aruliah For a course description, please see page 42. Date(s): Fee: Instructor: Oct 16-17, 2009 – NWC Feb 5-6, 2010 – NWC $265; group rate, $245 Rob Axsen Fetal Alcohol Spectrum Disorder (AD120) ONLINE For a course description, please see page 38. Date(s): Fees: Instructors: Oct 19-Dec 7, 2009 ONLINE $375; group rate, $345 Jan Lutke, Nancy Poole Advocacy Skills: The Tools for Change (MGMT185) NEW For a course description, please see page 66. Date(s): Fee: Instructor: Oct 20-21, 2009 Mar 29-30, 2010 $265 Laney Bryenton Clinical Supervision: Innovative Practices (EP278) Psychotherapy From a Family Perspective –1 (COUNS156) Becoming a clinical supervisor can be a natural and gratifying evolution of one’s career as a therapist. As there is little in the way of formal training generally available for clinical supervision, there is a tendency to replicate what we’ve learned from our supervisors or to apply therapeutic practice to the supervisory context, thereby risking role diffusion. This course will deepen your understanding of some of the main theories of clinical supervision and their applications, forms of service delivery (such as group supervision), ethical and legal issues (such as vicarious liability and confidentiality), evaluation of supervisor/supervisee efficacy, and supervisory professional development (such as self- and layered supervision). Relationships can be the source of the greatest joy in life, and can also be the context of pain and struggle. You will learn by experience the relational approaches to psychotherapy that emphasize the growth and development of emotional systems and the people in them. Techniques of family therapy will be interwoven with ideas about systems, family life cycle development, family structures, and the role of emotions in family stability and family change. Exercises, examples and simulations will allow you to participate with the lived experience of family therapy processes. Date(s): Fee: Instructor: Oct 8-9, 2009 – NWC $255; group rate, $235 Monica Franz All My Relations: Working with Aboriginal Clients in Substance Use Recovery (AD129) For a course description, please see page 42. Date(s): Fee: Instructor: Oct 15, 2009 – NWC Feb 4, 2010 – NWC $153; group rate, $143 Bill Waboose Date(s): Fee: Instructor: Oct 22-24, 2009 – NWC $400; group rate $380 Glen Grigg Campus locations and class times Centre for Counselling & Community Safety NWC New Westminster Campus, 715 McBride Boulevard VIC Victoria Campus, 910 Government Street GNWC Great Northern Way Campus, 555 Great Northern Way, Vancouver All classes run 9:00am to 4:30pm unless otherwise noted. Courses are typically scheduled Monday to Friday. 26 Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/cccs | General Inquiries: 604.528.5608 or 1.888.799.0801 Claiming Our Strength, Struggle and Space: Racialized Women Facilitators and Consultants Building Critical and Responsive Communities (COUNS170) NEW This course will critically examine the complexities of working in community and organizational development within an anti-oppression/intersectional framework while building capacity for facilitators and consultants who are racialized women (Indigenous/ Aboriginal/First Nations/Metis/Inuit women and women of colour). Historically, the field of community consulting and facilitation in North America has normalized Western notions of facilitation theory and method. This narrow vision has had negative consequences for both our communities and the facilitators providing this work. This course will provide racialized facilitators with specific tools and strategies to sustain and build capacity while identifying key areas of struggle and strength. Date(s): Fee: Instructor: Oct 23, 2009 – GNWC $165; group rate, $155 Benita Bunjun, Rain Daniels Understanding Pharmacology from a Counsellor’s Perspective (EP308) For a course description, please see page 43. Date(s): Fee: Instructors: Oct 23-24, 2009 – NWC Feb 8-9, 2010 – NWC $265; group rate, $245 Yvonne Savard, Munir Velji Fostering and Encouraging Client Responsibility (EP524) Do the clients you help describe themselves as stuck or overly dependent on others, systems or people? Is it hard for them to solve problems? Participants in this course will learn some practical and useful ways to approach clients. You will learn about the language of personal responsibility, the role collusion plays and how you can use the metaphors of “driving cars” and “mountain climbing” to help clients focus. You will learn how to help your clients explore the 17 essentials that are needed to grow and build personal responsibility. Date(s): Fee: Instructor: Registration: 604.528.5590 or 1.877.528.5591 | Oct 27-28, 2009 – NWC $255; group rate, $235 Elaine Stoll www.jibc.ca/cccs | The Revisioning of Family Therapy: Race, Culture, and Gender in Clinical Practice (SPE102) SPECIAL EVENT For a course description, please see page 23. Date(s): Oct 29-30, 2009 – NWC Fee: $295; group rate, $275 Early Bird Rate: $275; group rate, $255 before Sep 25, 2009 Instructor: Kenneth V. Hardy Unspoken Truths About Suicide: Detection and Intervention Strategies Within First Nations and Inuit Communities (COUNS151) In this course, you will explore ways in which to identify at-risk children, youth and adults. You will examine ways to respond to suicide in your communities by looking at prevention and intervention strategies such as educational awareness, communitybased services and response teams, including ways in which to provide support to individuals and families bereaved by suicide. You will also examine differences in approaches to working with suicidality in First Nations and Inuit communities and mainstream society. In addition, you will examine ways to implement sustainable community-based systems and practices in providing support, education and intervention for individuals and families affected by suicide. Date(s): Fee: Instructor: Oct 29-30, 2009 – NWC $280; group rate, $260 Tony Martens The Art of Private Practice (COUNS141) Ready to establish or enhance your private practice? Not sure how to begin? Developing a well-articulated business plan ensures the essentials necessary for a thriving practice and enhances clarity of purpose and confidence. This course is an opportunity to assess your business skills and knowledge as well as identify what resources are needed specific to your circumstances. You will review a range of pragmatics specific to self-employment, legal issues, marketing strategies, financial management, and business ethics specific to professional practice. You will gain a better understanding of what skills, knowledge, and resources you already have as well as of what is needed in order to take the next step toward a thriving practice. Date(s): Fee: Instructor: counselling & capacity building – individual courses counselling & capacity building – individual courses Individual Courses This course is for anyone working with temporary workers, immigrants, refugees and their families. Coming to Canada is not always a smooth and easy transition. We will examine theories relevant to working with these populations, such as adjustment and transition theories and intercultural theory. We will look at factors that hinder or ease adjustment, including housing, employment, education and parenting. Finally, we will discuss ways to effectively support newcomers, and explore strategies to ensure their successful transition. While this course is grounded in theory, it will also be experiential, self-reflective and participatory, and will be taught within a social justice framework. Assessment Practices (AD403) Oct 30, 2009 – NWC $153; group rate, $143 Monica Franz General Inquiries: 604.528.5608 or 1.888.799.0801 27 Trauma, the Body, and the Autonomic Nervous System: Using Somatic Psychology for Resolution and Regulation (TS120) For a course description, please see page 32. Date(s): Fee: Instructors: Nov 6-7, 2009 – NWC $280; group rate, $260 Yvonne Haist, Lisa Mortimore Motivational Interviewing in Practice – Level 1 (AD204) For a course description, please see page 43. Fee: Instructor: Interconnected Risk (AD405) For a course description, please see page 43. Date(s): Fee: Instructor: Nov 13-14, 2009 – NWC Mar 26-27, 2010 – NWC $265; group rate, $245 Michael Koo Innovative Practice in Group Clinical Supervision (COUNS171) NEW Studies show that group supervision, in addition to being a generally more expeditious and cost-effective means of service delivery than individual clinical supervision, has also been shown to be generally more effective in terms of supporting team cohesion, developing professional autonomy, and gaining enhanced access to clinical resources. In this course, you will learn how to integrate innovative paradigms guiding group practice in the facilitation of skilled group supervision. Through a series of discussions, demonstrations, self-reflective exercises, and practice sessions, participants will apply paradigms of practice to their particular agency settings and client populations. Topics covered will include qualities of group supervisory leadership, group dynamics and challenges, cultivating a collaborative group ethos, structural and administrative management, and group supervision ethics. Date(s): Fee: Instructor: 28 Nov 6-7, 2009 – NWC Mar 5-6, 2010 – NWC $265; group rate, $245 Rob Axsen Psychotherapy From a Family Perspective – 2 (COUNS157) For a course description, please see page 67. This course builds on “Family Perspective – 1” (see page 27) by emphasizing how families engage with therapeutic change, as well as relationship-based approaches to psychological dysfunction. You will experience how multiple levels of communication, the shared process of making-meaning, and the exploration of repeating patterns can be a platform for therapeutic practices. You will learn skills built on the information science of cybernetics, as well as the emerging science of interpersonal neurobiology. By integrating models of practice with client problems, practice settings, and your individuality as a therapist you will complete the course with your unique therapeutic profile. Date(s): Fee: Instructor: Nov 17-18, 2009 Apr 19-20, 2010 $265 Eugenia Wang Compassion and Policy: The Heart and Mind of Drug Policy Reform (AD408) For a course description, please see page 43. Date(s): Fee: Instructors: Nov 19, 2009 – NWC Mar 25, 2010 – NWC $135; group rate, $125 Mark Haden, Ken Tupper Concurrent Disorders Planning – Level 1 (AD410) For a course description, please see page 43. Date(s): Fee: Instructor: Nov 20-21, 2009 – NWC Apr 9-10, 2010 – NWC $265; group rate, $245 Debbie Suian This course provides facilitators of parenting groups with a range of useful techniques for clarifying parental role, style, and approaches; keeping parents focused on their choices, not their children’s behaviour; and using the developmental stages of children as a dynamic tool. Emphasis is on helping parents distinguish partner issues from parenting problems, and their own childhood from their children’s childhood. Participants will develop their confidence in using spontaneity and identifying “teachable moments.” In addition, they will obtain some tips on how to creatively present materials that minimize defensive reactions from group participants. Nov 24-25, 2009 – NWC $245; group rate $225 Elaine Stoll Nov 16-17, 2009 – NWC $280; group rate, $260 Monica Franz Registration: 604.528.5590 or 1.877.528.5591 Date(s): Fee: Instructor: Nov 26-28, 2009 – NWC $400; group rate $380 Glen Grigg Cyber Counselling – Is It For You? (COUNS159) Facilitating Parenting Groups: Essential Skills (EP586) Date(s): Fee: Instructor: [ADVANCED] This course provides an introduction into the world of cyber counselling – what it is, its benefits and challenges, and the ethical and legal issues surrounding it. Many counsellors are inadvertently involved in email counselling simply through the exchange of emails with clients. Come learn what is required to meet ethical standards using this technology. Learn practical skills for this new method of communication with clients. Date(s): Fee: Instructor: Dec 2, 2008 – NWC $163; group rate, $153 Maureen McEvoy, Dan Mitchell Online Registration You can register for courses online by going to http://learning.jibc.ca and entering your ID and password. If you have forgotten these or if they haven’t been assigned yet, contact the JIBC Student Services Office. 604.528.5590 (Greater Vancouver area) 1.877.528.5591 (North America only) | www.jibc.ca/cccs | General Inquiries: 604.528.5608 or 1.888.799.0801 Mindfulness – Based Counselling (COUNS166) Community Voices/ Contemporary Issues (AD407) Mindfulness has been shown to have a positive impact on brain functioning and psychological wellbeing. How this is embodied in counselling remains a challenge for many. In this course, you will have the opportunity to explore mindfulness and compassion practices for yourself and learn strategies for how to help clients use mindfulness practice for selfmanagement. The characteristics of mindfulness-based counseling are being centered in the present moment and a radical friendliness, acceptance, and compassion to all experiences. You will gain deeper understanding of the relevance of mindfulness practice in the quality of your work with others. You will explore its usefulness in cultivating therapeutic presence and empathy, and you’ll develop greater experience in both personal and professional applications of mindfulness practices. For a course description, please see page 44. Date(s): Fee: Instructor: Dec 3, 2009 – NWC $135; group rate, $125 Jennifer Rodrigues Fetal Alcohol Spectrum Disorder: Increasing Our Understanding (AD409) For a course description, please see page 43. Date(s): Fee: Instructor: Dec 3, 2009 – NWC Apr 22, 2010 – NWC $135; group rate, $125 Nancy Poole or Tina Antrobus or Cristine Urquhart The Many Faces of Grief: A Culturally Sensitive Approach to a Universal Experience (COUNS153) This course will look at grief from a variety of perspectives, focusing on the adult experience. Various models of the grief process will be introduced. In addition, rituals and cultural beliefs pertinent to the South Asian, Chinese and Italian communities will be presented. Whether you are a veteran or new to the experience of caring for those in grief, this course will provide you with newly refined skills and abilities. Date(s): Fee: Instructors: Dec 4, 2009 – NWC $163; group rate, $153 Jas Cheema, Susan Hogman Date(s): Fee: Instructor: For a course description, please see page 23. Dec 4, 2009 – NWC Apr 23, 2010 – NWC $135; group rate, $125 Tom Hetherington Becoming a More Effective Counsellor (EP508) Ever wonder what influences your counselling and helping style? Did you know that effective counsellors have 18 personal characteristics? This course will explore these as well as give you an uncomplicated way to understand human behaviour. We will identify strategies for talking to clients about the essential steps that lead to change. If you work with clients who are mandated or not, come and learn more about helping clients engage more constructively with you and the services you offer. You will learn how to help clients become aware of the interplay among thoughts, feelings, actions and physiology. We will identify what is effective and what you can specifically do to become more effective in the role of helper and counsellor. Date(s): Fee: Instructor: Dec 10-11, 2009 $245; group rate, $225 – NWC Elaine Stoll Behaviour Change Counselling in Community Settings (COUNS126) Behaviour Change Counselling is an adaptation of Motivational Interviewing, with an emphasis on addressing lifestyle and healthy behaviour changes when the practitioner has only short periods of contact (10-30 minutes). You will be introduced to a specific skill set to engage in collaborative and constructive conversations with clients related to the importance of behavior change. Designed for practitioners involved in a wide variety of community settings, with at least a minimal supportive counselling role (youth, school and employment counsellors; home care nurses; health care and residential workers; occupational therapists; life skills coaches; etc.) Date(s): Fee: Instructor: Registration: 604.528.5590 or 1.877.528.5591 | Jan 19, 2010 – NWC $150; group rate, $140 Rob Axsen www.jibc.ca/cccs | Don’t Panic! Brief Strategic Treatment of Anxiety Disorders (SPE103) SPECIAL EVENT Date(s): Jan 21-22, 2010 – NWC Fee: $295; group rate, $275 Early Bird Rate: $275; group rate, $255 before Nov 27, 2009 Instructor: Reid Wilson Working More Effectively with Parents and Other Caregivers (CY267) For a course description, please see page 37. Date(s): Fee: Instructor: Feb 4, 2010 – NWC $153; group rate, $143 Elaine Stoll Working with Complicated Grief (COUNS102) [ADVANCED] Some clients seem to be in more distress following a loss than we can easily explain, even if we are well familiar with responding to the needs of a griever. This course explores these extraordinarily challenging clinical situations. You will learn why, in some situations, the “normal” course of grief does not apply. Factors such as violent crime and symbolic loss, etc. will be explored. You will examine a model for assessing and addressing complicated grief as well as for how to distinguish the difference between complicated grief and post-traumatic stress disorder (PTSD). Date(s): Fee: Instructor: Mar 4, 2010 – NWC $135; group rate, $125 Kathryn Priest-Peries Using Expressive Arts Therapy in Harm-Reduction Based Work (COUNS169) NEW For a course description, please see page 35. Date(s): Fee: Instructor: counselling & capacity building – individual courses counselling & capacity building – individual courses Date(s): Engaged Diversity: Transforming Difference in Your Workplace or Community (MGMT187) NEW Mar 4-5, 2010 – NWC $280; group rate, $260 Sabine Silberberg Advanced Somatic Integration: Trauma Resolution and Regulation (TS201) [ADVANCED] For a course description, please see page 32. Date(s): Fee: Instructors: Mar 19-20, 2010 - NWC $280; group rate, $260 Yvonne Haist, Lisa Mortimore General Inquiries: 604.528.5608 or 1.888.799.0801 29 30 The success of psycho-educational programs and therapy groups depends on the ability of the facilitator to work with group process. To be an effective facilitator, you must have skills of engagement that can both keep participants in the room and engage them in a collective process of learning and change. A group setting can challenge even the most skilled professionals. In this course, you will develop skills to facilitate group process. Topics include building a therapeutic alliance; creating an effective learning environment; understanding group development; understanding and working with cycles of inclusion, affection and control; working with mandated and reluctant participants; managing difficult challenges; and working with a cofacilitator. * (Formerly Facilitating Psychoeducational Groups) Date(s): Fee: Instructor: Apr 7-8, 2010 – NWC $265; group rate, $245 Jane Katz ABORIGINAL TRAUMA CERTIFICATE (TS111) – STARTS SEPTEMBER 14, 2009 This 20-day program is open to Aboriginal and non-Aboriginal professionals, and is delivered in four one-week modules that are to be taken sequentially. You will gain increased knowledge, skills, and awareness on ways to effectively support Aboriginal survivors of inter-generational as well as personal trauma. The format is highly interactive and experiential, will include lectures, demonstrations, role-playing, and small group discussions; provide regular opportunities for self-reflection, personal sharing, and storytelling; and occasionally utilize talking circle and support group formats. For a full description of this certificate program, please see page 39. Facilitation and Presentation Skills for Aboriginal Leaders (COUNS173) NEW Connecting People and the Planet: Exploring Ecopsychology (COUNS167) NEW Whether you are presenting workshops in your workplace or community, leading groups or need to provide training of trainers, this course will provide you with the skills. We will use teaching methods that are grounded in an Aboriginal framework. We will define the term ‘Native education’ and you will develop public speaking skills as well as learn about group dynamics, how to pace a group, how to keep a group focused and how to handle challenging participants. We will also discuss how to incorporate Aboriginal culture into workshops or presentations and experience this throughout the course. You will have an opportunity to put theory into practice on the second day when you will give a short presentation and receive feedback on it. All of this will occur within a safe, supportive, warm and fun environment. Ecopsychology puts psyche and soul back into the world, expanding the parameters of psychology to include an engagement with the environment and all planetary life. An exploration of the theory and practice of ecopsychology, including experiential activities both indoors and outdoors, will enable you to discover concepts and skills that will support you and your clients to find sustaining resources in nature as well as new perceptions of your own relationship to the natural world. In this highly experiential course, you will find a path that can bring healing to even the most troubled and traumatized clients, supporting them to find a deep and meaningful connection to all life. Date(s): Fee: Instructor: Teaching Problem-Solving Skills to Clients (EP286) Apr 8-9, 2010 – NWC $280; group rate, $260 Mahara Allbrett Journey Through Complex Trauma: Focusing, Treatment & Healing & Complex Trauma (SPE114) SPECIAL EVENT For a course description, please see page 24. Date(s): April 15-16, 2010– NWC Fee: $295; group rate, $275 Early Bird Rate: $275; group rate, $255 before Jan 31, 2010 Instructors: Shirley Turcotte with Alannah Earl Young Working With People Who Self-Harm (TS126) NEW For a course description, please see page 33. Date(s): Fee: Instructor: Registration: 604.528.5590 or 1.877.528.5591 | Apr 16, 2010 – NWC $165; group rate, $155 Mark Weinberg www.jibc.ca/cccs | Date(s): Fee: Instructor: Apr 22, 2010 – NWC $165; group rate, $155 Maggie Ziegler Are you teaching effective problem-solving skills to your clients? Spending time teaching clients useful problem-solving skills is something tangible you can offer. Discover the role that 10 decision-making styles play in problem-solving approaches. You will learn how to listen for what’s behind how a person presents and describes problems. This new skill can help your clients strengthen their desire to more constructively solve their own problems. You will also learn to add one important question that is missing from many problem-solving models. Date(s): Fee: Instructor: Apr 30, 2010 – NWC $135; group rate, $125 Elaine Stoll Vision Quest: Healing and Recovery in Aboriginal Substance Use Treatment (AD130) On the Edge: Vicarious Trauma and Compassion Fatigue in Aboriginal Organizations (COUNS138) This course is for community-based helpers who spend much of their time working with trauma survivors. You will receive an overview of the western theory about vicarious trauma, compassion fatigue and counter-transference. It is also an overview of the Aboriginal experience, where many helpers are trauma survivors themselves. The course aims to translate the academic research into real-life examples. You will be provided with information, skills, and tools for dealing with and preventing overwhelm. You will discuss topics such as boundaries, physiological impacts, spirituality, supervision models, and treatments experienced in a variety of cultures. Date(s): Fee: Instructors: May 20, 2010 – VIC $158; group rate, $148 Carrie Reid, Carol White Motivational Interviewing in Practice – Level 2 (COUNS205) [ADVANCED] You will develop a deeper level of understanding of the spirit and principles of motivational interviewing practices, and their relation to other change models. You will review key concept areas from Level 1, and then explore each one at a deeper level to assist in developing more comprehensive practice guidelines. Prerequisite(s): Motivational Interviewing in Practice – Level 1 (AD204) or equivalent previous training. As this course is for experienced practitioners who expect to regularly participate in 30- to 60-minute sessions with clients, you will need to have completed at least a basic level of counselling training. Date(s): Fee: Instructor: May 28-29, 2010 – NWC $265; group rate, $245 Rob Axsen Concurrent Disorders Planning – Level 2 (COUNS211) [ADVANCED] This course explores approaches to recovery and healing when working with Aboriginal people in a treatment and counselling setting. Together, we will learn cultural approaches to healing, from the Medicine Wheel to the Sweat Lodge. You will discuss how cultural reclamation and expression provide a foundation for healing and recovery for Native people. Prerequisite(s): Understanding Substance Use (AD400) or equivalent experience, and All My Relations: Working with Aboriginal Clients in Substance Use Recovery (AD129). This course covers key issues in concurrent disorder treatment. You will learn how to maintain a recovery-oriented focus, select and use specific therapeutic techniques, manage counter-transference, perform ongoing evaluation of treatment, and understand the need for self-care. The course focuses on experiential learning, with an emphasis on the impact of the therapeutic relationship on treatment process and outcome. Prerequisite(s): Concurrent Disorders Planning – Level 1 (AD410) or equivalent previous training. Date(s): Fee: Instructor: Date(s): Fee: Instructor: May 7, 2010 – NWC $153; group rate, $143 Bill Waboose General Inquiries: 604.528.5608 or 1.888.799.0801 May 31-Jun 1, 2010 – NWC $265; group rate, $245 Debbie Suian Understanding the Impact of Trauma and Neglect on the Developing Child: Clinical Implications and Application of Neurodevelopmentally-informed Treatment Strategies (SPE104) SPECIAL EVENT For a course description, please see page 24. Date(s): Jun 2-3, 2010 – NWC Fee: $345; group rate, $325 Early Bird Rate: $325; group rate, $305 before Apr 30, 2010 Instructor: Bruce Perry Justice Issues in Aboriginal Communities (ABL104) ONLINE For a course description, please see page 16. Instructor: Fee: Date(s): TBD $425 TBD ONLINE For more information, contact: Program Coordinator 604.528.5628 or counsellingpc@jibc.ca Program Assistant 604.528.5875 or counselling@jibc.ca Counselling Skills: The Art of Asking Effective Questions (EP587) If you are working in a helping role, you may find yourself wondering how to wisely use the limited time you have available to spend with clients. Upgrading your skill level in asking more effective questions is one way. Asking effective questions is an art and it plays a key role in the counselling/helping dynamic. Learn about the six essentials of asking good questions. Discover what your questioning style is and how to deepen and broaden it. Learn to ask interesting questions that relate specifically to the themes buried inside clients’ conversations. Being more creative in how and what you ask questions about helps the client engage with you and reduces the stress on you to “fix” them. Date(s): Fee: Instructor: Jun 3-4, 2010 – NWC $255; group rate, $235 Elaine Stoll Stronger Together: Groups For Women (COUNS155) Supporting women in a group setting can connect women and break the isolation of an abusive relationship. Women’s groups are a powerful means to assist women who have experienced abuse to gain new insights and strength from one another. True transformation often occurs once women have the opportunity to share their stories. Whether you are currently running support groups or considering it for your community, this course will inspire you with helpful insights and fresh thinking. Based on the highly-effective methodology outlined in the best-selling book, When Love Hurts: A Woman’s Guide to Understanding Abuse in Relationships, this course will help you gain skills, tools and knowledge to infuse your work with new meaning. Date(s): Fee: Instructors: Registration: 604.528.5590 or 1.877.528.5591 | Making the Transition: Providing Service to Trans Survivors of Violence and Abuse –CONTRACT ONLY This introductory course was developed by the Women/Trans Dialogue Planning Committee and the Justice Institute of BC for service providers interested in developing the knowledge and skills necessary to support and assist trans survivors of violence. While there are some issues of overlap between lesbian/gay/bisexual and trans communities relating to violence that can be addressed in a LGBT framework, trans people of all sexual orientations have specific service needs and experience unique barriers in attempting to access services. This training goes beyond a LGBT approach to address issues specific to work with trans survivors. The course will build on and increase your awareness of: the social context of violence against trans people; forms of violence and abuse typically experienced by trans people; power and control as examined through a trans lens; barriers to reporting violence and accessing services; and agency policies and practices required to create trans-positive environments and to support trans survivors who have experienced violence. counselling & capacity building – individual courses counselling & capacity building – individual courses Facilitating Effective Group Process (COUNS110)* For more information contact Susan Forest at 604.528.5711 or counsellingpc@jibc.ca. Jun 7-8, 2010 – NWC $265; group rate, $245 Jill Cory, Karen McAndless-Davis www.jibc.ca/cccs | General Inquiries: 604.528.5608 or 1.888.799.0801 31 which the Diagnostic and Statistical Manual of Mental Disorders can be used responsibly with this population. Journey Through Complex Trauma: Focusing, Treatment & Healing (SPE114) SPECIAL EVENT part of the course. Prerequisite(s): Everything You Ever Wanted to Know About the DSM-IV-TR – Level 1 (TS123). Date(s): Fee: Instructor: For a course description, please see page 24. Date(s): Fee: Instructor: Feb 1-2, 2010 – NWC $265; group rate, $245 Evan Lopes Mental Health And Trauma These courses provide mental health practitioners and counsellors with the opportunity to analyze and synthesize current issues and practices in the field of mental health and trauma counselling, including intervention skills, differential diagnosis, and treatment planning. Responding to Trauma and PostTraumatic Stress Reactions (EP251) Everything You Ever Wanted to Know About the DSM-IV-TR – Level 1 (TS123) This course brings together a broad range of trauma responders, including counsellors, therapists, front-line workers, personnel from emergency service professions, and other service providers working with trauma survivors in a variety of contexts. You will learn the range of individual differences in response to traumatic experiences, and will consider the implications for early interventions by community responders. This introductory course is for professionals interested in increasing their understanding of psychiatric concepts and processes in order to better serve their clients who are receiving medical/clinical services within the mental health system. You will examine the Diagnostic and Statistical Manual of Mental Disorders: DSM-IV-TR (4th edition), review basic psychiatric diagnostic terminology, and explore the Multi-Axial Evaluation according to DSM-IV-TR criteria. Common diagnostic categories such as mood disorders, anxiety disorders, and personality disorders will be discussed, highlighting the role of non-medical mental health professionals in the diagnostic process. Date(s): Fee: Instructor: Trauma, the Body, and the Autonomic Nervous System: Using Somatic Psychology for Resolution and Regulation (TS120) When bodies speak through symptoms, they are often telling the story or stories of trauma and accumulated stress patterns of life. Addressing autonomic nervous system (ANS) dysregulation from a somatic perspective is key to resolving trauma, posttraumatic stress disorder (PTSD), and developmental trauma on a physiological level. This course will conceptually link together the body, the brain, and the ANS and how it intersects with trauma. You will learn somatic interventions for working with ANS resolution and regulation in therapeutic and front-line work. Date(s): Fee: Instructors: 32 Nov 2-3, 2009 – NWC $265; group rate, $245 Joe Solanto Nov 6-7, 2009 – NWC $280; group rate, $260 Yvonne Haist, Lisa Mortimore Date(s): Fee: Instructor: Nov 17-18, 2009 – NWC Apr 13-14, 2010 – NWC $265; group rate, $245 Evan Lopes Using the DSM-IV-TR with Children and Youth – Introductory Level (MH008) This introductory course is for any professional working in a mental health or school setting who wants to develop a basic understanding of, and facility with, mental health diagnoses for children and youth. It provides an introduction to the organization and content of the DSM-IVTR and to the relevant diagnostic theories and applications in mental health practice with children and youth. It provides a balanced presentation of the benefits and pitfalls of mental health diagnoses for children and youth, as well as the ways in Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/cccs | This course will deepen your conceptual understanding of how the body, the brain, the autonomic nervous system and trauma intersect and create multiple and complex trauma presentations. You will build upon the foundation of the somatic skills and interventions presented in the foundation course and heighten your awareness of tracking the somatic experience of self and clients in your practice. You will gain skills to work somatically with re-establishing boundaries and working with immobilized responses and patterns of undigested traumatic material. Date(s): Fee: Instructors: Mar 19-20, 2010 – NWC $280; group rate, $260 Yvonne Haist, Lisa Mortimore Intergenerational Trauma: Implications for Supporting Community Healing (TS127) NEW This course is designed for frontline workers and community leaders currently providing supportive services in Aboriginal communities. A variety of perspectives will be shared to help you further understand the impact of intergenerational trauma in Aboriginal Communities, and to look at how we can best support individual, family and community healing. You will examine current trauma theories and discuss how these might be helpful in understanding the social issues facing these communities today. You will then explore some of the Western and Aboriginal perspectives on healing and discuss where these might be compatible or in conflict with one another. You will also have a chance to share some of the best practices that you use in building community capacity, and supporting community healing. Date(s): Fee: Instructor: Mar 25-26, 2010 – NWC $280; group rate, $260 Joe Solanto General Inquiries: 604.528.5608 or 1.888.799.0801 Working With People Who Self-Harm (TS126) NEW Cutting and other self-injurious behaviours are on the increase among adolescents and young adults in British Columbia and around the world. These behaviours can be perplexing and frightening to caregivers and family members. The good news is there is a growing understanding of the causes of these behaviours. Most importantly, there are tried and tested helping strategies. This course aims to provide an understanding of the origins and experience of cutting behaviours, as well as practical tools that can be used to help in recovery from self-harm. This course is designed for mental health professionals, including psychologists, counsellors, social workers, psychiatrists, teachers and school counselors as well as health professionals, including nurses, pediatricians and family physicians. Date(s): Fee: Instructor: Apr 16, 2010 – NWC $165; group rate, $155 Mark Weinberg Connecting People and the Planet: Exploring Ecopsychology (COUNS167) NEW For a course description, please see page 30. Date(s): Fee: Instructor: Apr 22, 2010 – NWC $165; group rate, $155 Maggie Ziegler Everything You Ever Wanted to Know About the DSM-IV-TR – Level 2 (TS124) [ADVANCED] This course is a presentation of psychopathology from a therapeutic and applied model perspective based upon observable patterns of behaviour. You will develop skills in understanding the diagnostics and how different cases present themselves. The course also discusses the treatment and prognosis when applicable. Each disorder is discussed from a case scenario and clinical/experiential perspective. Group discussion and participation are encouraged as an integral For a course description, please see page 31. Understanding Children and Youth Who Have Experienced Trauma (CY240) This course provides an understanding of the impact of trauma across the developmental lifespan of children and adolescents, and considers the impact of the intersections of factors such as gender, culture, sexuality, and community, and the resulting coping mechanisms. You will learn about the support needs of children and adolescents who have experienced trauma, and examine specific skills for meeting these needs within a strengths-based and relational-cultural model. Best practices and emerging innovations in assessment and treatment will be considered, including brain research, mind-body connections, cultural safety and healthy resistance strategies. Date(s): Fee: Instructors: May 17-18, 2010 – NWC $265; group rate, $245 Cheryl Bell-Gadsby, Natalie Clark Trauma and Addictions: Assessment and Treatment Issues (TS225) In this course, you will examine current theoretical understandings regarding the impact of human responses to traumatic experiences, with particular emphasis on the consequent development of substance use and addictions in some individuals. You will review the psychobiological and psychosocial processes of both trauma and addictions, and consider the complications for assessment and treatment of the concurrent disorders (PTSD-SUD). You will also review gender-specific differences as well as multigenerational issues as they impact patterns of trauma exposure, trauma responses, and substance use. Available guidelines for best-practice approaches in integrative treatment models will be discussed. Date(s): Fee: Instructor: Registration: 604.528.5590 or 1.877.528.5591 | May 19-20, 2010 – NWC $265, group rate, $245 Joe Solanto www.jibc.ca/cccs | Date(s): Fee: Instructors: May 20, 2010 – VIC $158; group rate, $148 Carrie Reid, Carol White Understanding the Impact of Trauma and Neglect on the Developing Child: Clinical Implications and Application of Neurodevelopmentallyinformed Treatment Strategies (SPE104) SPECIAL EVENT For a course description, please see page 24. Date(s): Jun 2-3, 2010 – NWC Fee: $345; group rate, $325 Early Bird Rate: $325; group rate, $305 before Apr 30, 2010 Instructor: Bruce Perry Integrating Our Response on Substance Use and Trauma in Women (AD216)* You will learn about promising practices for integrating our service response to women with experience of violence and trauma, mental health problems, and substance use problems. Research, program evaluation findings and program resources will be introduced that will support you in applying relevant strategies in your practice. You will have the opportunity to explore and discuss the difference between “trauma-informed” and “trauma-specific” services, and how we can bring this understanding into our practice and policy. *(Formerly Integrating Treatment for Substance Use, Mental Health Problems, and Trauma in Women) Date(s): Fee: Instructors: Jun 10, 2010 – NWC $149; group rate, $139 Nancy Poole, Cristine Urquhart counselling & capacity building – MENTAL HEALTH & TRAUMA counselling & capacity building – MENTAL HEALTH & TRAUMA Advanced Somatic Integration: Trauma Resolution and Regulation (TS201) [ADVANCED] Date(s): April 15-16, 2010 – NWC Fee: $295; group rate, $275 Early Bird Rate: $275; group rate, $255 before Jan 31, 2010 Instructors: Shirley Turcotte with Alannah Earl Young May 4-5, 2010 – NWC $265; group rate, $245 Evan Lopes On the Edge: Vicarious Trauma and Compassion Fatigue in Aboriginal Organizations (COUNS138) ABORIGINAL TRAUMA CERTIFICATE Starts September 14, 2009 See page 39 for details. General Inquiries: 604.528.5608 or 1.888.799.0801 33 counselling & capacity building – creative & expressive therapies Complementary healing practices and art and play therapy can provide valuable tools for addressing client needs. The following courses were designed to provide counsellors with a basic understanding of art therapy, play therapy, and other expressive therapies. For courses taught by Marie-José Dhaese, students with a master’s degree in a related field may apply for Continuing Education Units (provider #95-010) towards registration with the Association for Play Therapy and certification with the Canadian Association for Child Play Therapy. Please contact the Centre for Expressive Therapy at 250.248.1290 or for more details visit: www.centreforexpressivetherapy.com Expressive Play Therapy Methods – Level 1 (CY104) Expressive Play Therapy Methods – Level 2 (CY104A) This introductory course is for counsellors, social workers, child care workers, and mental health professionals working with children 3-12 years old. The course focuses on expressive play therapy methods and examines the function of art and play though the developmental stages. You will have the opportunity to learn about and become familiar with the toys and art therapy exercises used in working with children in this age group. Levels 1 and 2 are designed to be taken together. Combined, they provide an introduction to the why and how of play therapy – more specifically, expressive play therapy as a holistic and integrative practice that addresses in concrete terms the physical, emotional, cognitive, and spiritual needs of children in therapy. This course also incorporates the relationship, the milieu, a wide variety of expressive therapies, and, whenever possible, family therapy. This course is for practitioners who use play and various expressive therapies in their work with children. You will learn about the guiding principles of child-centred play therapy, the intake process, setting up a playroom, how to structure the session, when to lead and when to follow, permissiveness, and limits. You will have the opportunity to view and discuss video excerpts of sessions illustrating the lecture material. The afternoons will be spent practicing the material learned in the morning through role-playing. Prerequisite(s): Expressive Play Therapy Methods Level 1 (CY104) and one year of experience in play therapy at work or school. Date(s): Fee: Instructor: Date(s): Fee: Instructor: Oct 22-23, 2009 – NWC Jul 8-9, 2010 – NWC $270; group rate, $250 Marie-José Dhaese Oct 20-21, 2009 – NWC Jul 6-7, 2010 – NWC $270; group rate, $250 Marie-José Dhaese Using Expressive Arts Therapy in Harm-Reduction Based Work (COUNS169) NEW This course will address the impact of trauma on the child’s psyche and in particular the dissociative process from a holistic perspective. You will learn how interventions that combine the multisensory gifts of nature, body-centered exercises, imagery and a variety of expressive therapies can be skillfully used to help dissociative, hyper-vigilant children regain the natural healing power of creative play to process their traumatic experiences. This course is for practitioners who are interested in using the versatile and resource-based tools of Expressive Arts Therapy – including movement, visual arts, music, writing and theatre – to foster connection and engagement in their work with adults living with active addiction. Engagement and supportive relationships are increasingly recognized as primary contributors to positive change. This course is grounded in a harm reduction perspective, which while still controversial, offers us principles like acceptance of clients current drug use as the foundation of our work. Date(s): Fee: Instructor: Nov 19-20, 2009 – NWC $280; group rate, $260 Marie-José Dhaese Introduction to Art Therapy for Counsellors and Therapists (CY250) Creativity can be an invaluable resource for people working though difficult life transitions and issues. This course is designed for those who integrate some form of art making into their clinical work, but who are not formally trained as art therapists. You will learn some of the prevailing theories of art therapy and their applications, enabling you to use this therapeutic medium with skill and ethical integrity. You will explore the benefits and contraindications of art therapy, ethical and liability issues, and the essential elements of an art therapeutic environment as these relate specifically to your current practice. You will be encouraged to experience a range of art therapeutic techniques. No artmaking experience or skill is required. Date(s): Fee: Instructor: Nov 26-27, 2009 – NWC $270; group rate, $250 Monica Franz Learner Services Fee (LSF) As part of our commitment to improving the quality of services for our students, the JIBC charges a learner services fee (LSF) of $5 per course credit to a maximum of six credits per course ($30). The fee is applied to credit courses only and is collected at the time of registration. Course fees listed in the calendar do not include the LSF. For more information see page 143. You will develop an enhanced understanding of art interventions that are focused on meeting clients where they are at, and that can make positive contributions within challenging circumstances. This course is interactive and will include large experiential components using art modalities. Date(s): Fee: Instructor: Sandplay Therapy: Using the Healing Power of Imagery to Help Children, Youth, and Adults Cope with the Challenges of Difficult Times – Level 1 (CY265) Based on a holistic approach to the selfhealing process (Holistic Expressive Therapy), this course will focus on using the healing power of imagery through the medium of sandplay therapy to safely facilitate symbolic expression and transformation of painful experiences, and also provide ways of creating healing images in order to help children, youth, and adults face the challenges of their daily lives. You will learn about the therapeutic properties unique to sandplay therapy, setting up a sand play area, and the many ways sandplay therapy (dry sand, wet sand, and water play) can be used to help children, youth, and adults heal themselves (illustrated by slides). Each afternoon, you will have an opportunity to make and witness sandplay images related to the information discussed in the morning. For this purpose, please bring a small tray filled with sand, corn flour, or birdseed and a minimum of 15 to 20 of your favourite figurines/small objects. Prerequisite(s): Expressive Play Therapy Methods - Level 1 (CY104) and Level 2 (CY104A). Date(s): Fee: Instructor: 34 Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/cccs | General Inquiries: 604.528.5608 or 1.888.799.0801 Mar 4-5, 2010 – NWC $280; group rate, $260 Sabine Silberberg Sandplay Therapy: Using the Healing Power of Imagery to Help Children, Youth, and Adults Cope with the Challenges of Difficult Times – Level 2 (CY266) Level 2 will explore further the sandplay therapy process introduced in Level 1 and will go into more depth into the use of this approach to sandplay with adults, children, and their families. We will discuss and explore further witnessing and facilitating the making of a spontaneous sandplay image and what to take note of during this process, and consider the use of structured interventions when needed. Children’s process and imagery will be addressed by viewing and discussing slides of case examples and a videotaped session; adult process and imagery will be addressed by viewing slides of case examples and exploration, and by debriefing of participants’ imagery in the afternoons. There will be time for questions in order to address your individual needs. As the afternoons will be a time for making and witnessing sandplay images related to the information discussed in the mornings, please bring a small tray filled with sand, corn flour, or birdseed and a minimum of 15 to 20 of your favourite figurines/small objects. Prerequisite(s): Sandplay Therapy: Expressive Play Therapy Methods – Level 1 (CY265). Date(s): Fee: Instructor: Mar 25-26, 2010 – NWC $270; group rate, $250 Marie-José Dhaese Expressive Play Therapies to Help the Grieving Child (COUNS132)* The content of this course will focus on the use of expressive therapies to help children who have suffered the loss of a primary caregiver or family member, whether a temporary loss such as separation, divorce, hospitalization, or incarceration, or a permanent loss due to death, adoption, foster care, and/or immigration. You will learn about the crucial role of the motherchild relationship; the effects of the loss of a primary attachment on the child’s emotional well-being; the impact of unresolved grief on the child’s ability to form satisfying relationships; the grieving process and its stages; the needs of grieving children at each stage of their healing process; and the use of expressive therapies to help children deal with the various stages of the grieving process. You will have the opportunity to experience the imagemaking process (using metaphors, visualizations, art, assemblage, sewing, and storytelling) as related to the topic of loss. Strongly recommended prerequisites: Expressive Play Therapy Methods - Level 1 (CY104) and Level 2 (CY104A). * (Formerly Expressive Therapies to Help the Grieving Child) Date(s): Fee: Instructor: May 6-7, 2010 – NWC $270; group rate, $250 Marie-José Dhaese Art Therapy in Early Stages of Addiction Recovery (AD210) Art therapy is recognized as a clinically valuable intervention as it can be adapted to meet the specific emotional needs of the client in early recovery from addictions. Predicated on the theories of narrative therapy and other strength-based paradigms, this course will introduce you to art therapeutic principles of practice for working with people in early stages of recovery, art therapeutic clinical dynamics, legal and ethical issues, potential benefits and contraindications of art therapy for this client population, and specific media and techniques. You will have the opportunity to experience the materials and processes directly. No art-making experience or skill is required. Date(s): Fee: Instructor: counselling & capacity building – creative & expressive therapies Creative And Expressive Therapies From the Ground Up: Expressive Play Therapy Methods to Help Dissociative Children (COUNS154) May 13-14, 2010 – NWC $270; group rate, $250 Monica Franz Mar 23-24, 2010 – NWC $270; group rate, $250 Marie-José Dhaese Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/cccs | General Inquiries: 604.528.5608 or 1.888.799.0801 35 counselling & capacity building – working with children & youth These courses address the unique issues related to providing innovative support and counselling to children and youth, including the impact of and relationship between gender, violence, substance misuse, and trauma on the experiences of child and adolescent development. A variety of professionals such as youth and child care workers, alcohol and drug counsellors, teachers, social workers, and other practitioners who work with children and youth in a range of community settings will benefit from these courses. WORKING WITH YOUTH CERTIFICATE (WWY101) – STARTS OCTOBER 5, 2009 If you are a professional who works with children over the age of 10, youth or families, the Working with Youth Certificate Program might be for you. The program will help you practice skills and increase confidence in relationship building, ethical decision-making, strength-based approach and conflict resolution, and create lifelong networks to share the latest information and resources available in their field. Participants earn 4.5 units of unassigned credit towards child and youth care diplomas and degrees in other BC colleges and universities. For a full description of this fourweek certificate program, please see page 40. Tools for Success: Enhancing the Emotional Intelligence of Youth (CY264) This course provides both practicing and new professionals across multiple settings (counselling, social work, education, corrections) with powerful and innovative ways to support youth to develop their emotional capacity and resiliency (emotional intelligence). You will learn to recognize core strengths and how to use these as a catalyst for change; identify core beliefs that are self-limiting and/or violence based; how to reframe cognitions into an emotionally healthy framework and how to support youth to practice effective emotion management in daily life. This course will focus on skills required to support youth to redefine their sense of value, purpose and personal power; their connection to others; and to build motivation for change. Date(s): Fee: Instructors: Oct 16-17, 2009 – VIC $325; group rate, $305 Stephanie Rabbers, Maggie Reidy From the Ground Up: Expressive Play Therapy Methods to Help Dissociative Children (COUNS154) Working More Effectively with Parents and Other Caregivers (CY267) This course is designed for counsellors, social workers, teachers and all professionals working with youth. Bullying, gangs, and violence are part of the youth experience today. We will look at how groups and individuals self-identify, how others identify them and the impact of positive and negative identities. Using identity development theory as a framework, we will explore how we can work more effectively with youth and address some of the challenges they face in their lives today. While this course is grounded in theory, it will also be experiential, self-reflective and participatory, and will be taught within a social justice framework. Working with parents of children/youth isn’t easy because of multiple agendas, assorted points of view, emotional intensity and serious problems that need to be addressed. The content of the day is applicable whether you see parents in their homes, in your office, in groups, or individually. Learn more about what to avoid doing and what to ensure you include. Develop strategies for sorting through the multiple agendas that are brought to the table that will ensure you aren’t colluding with the parents/ caregivers. Learning how to effectively focus your attention as well as their attention is an especially important skill due to the intense dynamic that accompanies helping parents. Date(s): Fee: Instructors: Date(s): Fee: Instructor: Dec 10-11, 2009 – NWC $280; group rate, $260 Natasha Aruliah Facilitate This! Group Leadership Skills for Youth Workers (CY278) NEW Youth workers! Brush up on your group facilitation and youth engagement skills. You will pick up new (and really fun) methods and activities for leading youth groups, exchange knowledge with your peers, and learn the theory and value of peer support amongst youth. Specifically, this course will focus on creating and fostering truly inclusive groups with a peer support model; the roles, responsibilities and methods of a group facilitator; and the stages of group development, as well as how to work effectively within each stage. Participants will practice their new skills so they can work confidently with youth groups. Date(s): Fee: Instructors: Jan 29, 2010 – NWC $165; group rate, $155 Romi Chandra, Elsie Kipp Using the DSM-IV-TR with Children and Youth – Introductory Level (MH008) For a course description, please see page 32. Date(s): Fee: Instructor: Feb 1-2, 2010 – NWC $265; group rate, $245 Evan Lopes For a course description, please see page 34. Date(s): Fee: Instructor: 36 Registration: 604.528.5590 or 1.877.528.5591 | Nov 19-20, 2009 – NWC $280; group rate, $260 Marie-José Dhaese www.jibc.ca/cccs | General Inquiries: 604.528.5608 or 1.888.799.0801 Feb 4, 2010 – NWC $153; group rate, $143 Elaine Stoll Understanding Youth with Concurrent Disorders (CY199)* This course is for those who work with, or are interested in working with, youth with concurrent disorders. Through discussion and case scenarios, you will identify when a youth’s behavior is being influenced by adolescence, substance use, mental health, or the interaction between them. You will learn various strategies for effectively responding to and working with concurrent disordered youth. You will gain an understanding of the unique issues facing this target population and will learn an integrated treatment approach that considers the type and severity of the mental health problem and addiction. * (Formerly Understanding Youth with Concurrent Disorders: Strategies for Intervention and Integrated Care Planning) Date(s): Fee: Instructor: Mar 1, 2010 – NWC $153; group rate, $143 Marilyn Benning Sandplay Therapy: Using the Healing Power of Imagery to Help Children, Youth, and Adults Cope with the Challenges of Difficult Times – Level 1 (CY265) For a course description, please see page 35. Date(s): Fee: Instructor: Mar 23-24, 2010 – NWC $270; group rate, $250 Marie-José Dhaese Sandplay Therapy: Using the Healing Power of Imagery to Help Children, Youth, and Adults Cope with the Challenges of Difficult Times – Level 2 (CY266) For a course description, please see page 35. Date(s): Fee: Instructor: Mar 25-26, 2010 – NWC $270; group rate, $250 Marie-José Dhaese Caring for Transgendered Youth: Guidelines for Health and Social Service Providers (CY276) NEW This course is designed for professional youth care and service providers wanting to become better equipped to: work respectfully, competently with youth experiencing varying degrees of gender identity distress; and to take a leadership role in transgender/transsexual care access and management within their workplace. Presented from a youth needs perspective throughout, the morning topics include terminology and respectful language, identifying/reducing barriers to care, safety, psychosocial issues, sexuality and relationships, and BC’s current care delivery/ funding status. The afternoon focuses on more clinical aspects: common indicators, diagnostic/assessment specifics, treatment options, prioritizing needs of multiple issues, comprehensive care and your role (multidisciplinary team approach), family supports/resources, professional development resources for providers. Materials provided. Questions are encouraged throughout. Date(s): Fee: Instructor: Apr 23, 2010 – NWC $165; group rate, $155 Lukas Walther Putting a Youth Twist into Substance Use Information and Youth Services (AD207) This course is for those who work with, or are interested in working with, substancemisusing youth. Basic substance use information will be reviewed, with an emphasis on the unique needs of youth and how they differ from those of adults. You will learn about models of substance use, harm reduction, stages of use, and the model of change through a “youth lens;” learn how to implement tools that will help youths assess their own substance use; and learn how to create effective youth services. Date(s): Fee: Instructors: Registration: 604.528.5590 or 1.877.528.5591 | Expressive Play Therapies to Help the Grieving Child (COUNS132) For a course description, please see page 35. Date(s): Fee: Instructor: May 6-7, 2010 – NWC $270; group rate, $250 Marie-José Dhaese Working with Heart-Broken Children (CY261)* Children generally do not experience grief in ways that are easily understood. It can be extremely difficult to know how to meet their clinical needs following loss. This course will present a model of grief that provides both a guideline for assessment and a map for treatment. You will understand with new clarity how grief and loss impact the developmental processes of children and visa versa. You will also come away with a series of options for effective intervention when working with children aged 3-12 who have experienced loss or attachment disruption. * (Formerly Grief, Loss and Attachment Issues with Children) Date(s): Fee: Instructor: May 10, 2010 – NWC $135; group rate, $125 Kathryn Priest-Peries Understanding Children and Youth Who Have Experienced Trauma (CY240) For a course description, please see page 33. Date(s): Fee: Instructors: May 17-18, 2010 – NWC $265; group rate, $245 Natalie Clark, Cheryl Bell-Gadsby Understanding the Impact of Trauma and Neglect on the Developing Child: Clinical Implications and Application of Neurodevelopmentally-informed Treatment Strategies (SPE104) SPECIAL EVENT For a course description, please see page 24. Date(s): Jun 2-3, 2010 – NWC Fee: $345; group rate, $325 Early Bird Rate: $325; group rate, $305 before Apr 30, 2010 Instructor: Bruce Perry counselling & capacity building – working with children & youth WORKING WITH CHILDREN AND YOUTH Who Am I? Youth and Identity: Creating Positive and Meaningful Experiences (CY277) NEW Apr 26-27, 2010 – NWC $260; group rate, $240 Mary Anne Crabtree, Kathy Snowden www.jibc.ca/cccs | General Inquiries: 604.528.5608 or 1.888.799.0801 37 Aboriginal Trauma Certificate Program contract offering, Prince George, BC How to complete the certificate A Continuum of Care: Prevention to Harm Reduction (AD401) ONLINE VERSION Participants must complete the certificate as scheduled below. Successful completion of assigned readings, group projects, a learning journal, a personal wellness plan and full attendance are required to receive a certificate. This online course introduces you to the system of care for substance use in BC. You will learn about historical and current developments of the system of care. You will explore the major components of the system of care, including its resources and strategies, and will learn how to access current resource listings. Understanding Substance Use (AD400) ONLINE VERSION Fetal Alcohol Spectrum Disorder (AD120) This online course introduces you to the key concepts in substance use. You will learn about treatment approaches, the development of addiction, drugs and the body, the recovery process and substanceaffected issues. The course provides a practical framework to treatment in a variety of settings as well as a sound ethical foundation for practice. This online course is for front-line workers, program managers, and others working with high-risk women and/or children, youth, and adults living with Fetal Alcohol Spectrum Disorder (FASD), along with their families and support networks. The course is 21 hours long, to be completed part-time over seven weeks. Specific topics include drug categories and pharmacological concepts, risk factors; patterns of use and demographics of substance use, treatment models with a special focus on the bio-psycho-socialspiritual and the harm reduction models, systems of care, best practices, the process of change, the effects of drugs on the brain, the impact of substance use on the individual and on the family, and ethical issues. Online activities are interactive and include teleconferences, presentations, readings, website explorations, discussions and completion of a learning journal. You require no experience in online learning to participate in this course. To successfully complete this course, you will be required to complete all assignments and participate in the weekly telephone conference calls. The course is 14 hours long, spanning six weeks, and is a prerequisite for further courses in the Substance Use Certificate (see page 41). Date(s): Fee: Instructor: Sep 21-Oct 30, 2009 ONLINE Feb 8-Mar 19, 2010 ONLINE $265; group rate, $245 Michelle Hawco The disabilities related to FASD are often not well understood by those working in health, educational, social service, and justice settings. As a result, the response to children, youth, and adults with FASD may not take into account their disabilities related to communication, memory, and reasoning. Also, opportunities are missed for preventing FASD by effectively intervening with women in their childbearing years who use alcohol. This course will provide an overview of FASD and its prevention. You will discuss how a diagnosis is made and how to work effectively with clients affected by FASD. To receive a letter of completion, you must complete all the course readings, regularly post your comments, and submit a final assignment. You will receive a certificate of completion upon successful completion of the training. This course will count towards the elective requirements of the Substance Use Certificate (see page 41). Date(s): Fees: Instructors: Oct 19-Dec 7, 2009 ONLINE $375; group rate, $345 Jan Lutke, Nancy Poole The course is 14 hours long, spanning six weeks. Prerequisite(s): Understanding Substance Use (AD400). Date(s): Fee: Instructor: Apr 12-May 21, 2010 ONLINE $265; group rate, $245 Michael Koo Justice Issues in Aboriginal Communities (ABL104) For a course description, please see page 16. Credit: Instructor: Fee: Date(s): 1.5 credits TBD $425 TBD ONLINE WEEK 1 Certificate Programs ABORIGINAL TRAUMA CERTIFICATE (TS111) This 20-day program is open to Aboriginal and non-Aboriginal professionals, and is delivered in four one-week modules that are to be taken sequentially. You will gain increased knowledge, skills, and awareness on ways to effectively support Aboriginal survivors of inter-generational as well as personal trauma. The format is highly interactive and experiential, will include lectures, demonstrations, roleplaying, and small group discussions; provide regular opportunities for selfreflection, personal sharing, and storytelling; and occasionally utilize talking circle and support group formats. Who should attend This program will be of interest to those who: • are front-line social service providers, or management/leadership personnel working primarily with rural or urban First Nations clients; • are currently supporting clients/ communities to cope with the effects of intergenerational and personal trauma; ABORIGINAL LEADERSHIP CERTIFICATE & DIPLOMA PROGRAM The Aboriginal Leadership Certificate & Diploma programs are designed for those working in leadership and management positions as well as those seeking leadership positions. For more information see page 8. • open to exploring the possible effects of personal history, culture, attitudes, and biases that could influence your work in this area; or • have a support system in place while taking the training. How to apply • We recommend that you apply at least two months before the certificate begins, because: - It can take up to five working days to process an application. - Once an applicant is accepted, we recommend registering at least 10 days before the classes begin. • Download an application form from www.jibc.ca/cccs. • Once your application has been approved, please register directly with the Student Services Centre at 604.528.5590. • There is a $30 non-refundable application fee. Candidates for this program may be eligible for JIBC bursaries. For details, please visit our website at: www.jibc.ca/studentServices/main/ SpecialServices/bursaries/bursaries.htm. How the certificate and courses are offered Courses are open to certificate students only. However, all or part of the certificate can be offered on a contract basis and customized for your organization, agency, or group. For further information, please contact the Program Coordinator at 604.528.5628 or counsellingpc@jibc.ca Date(s): Week 1, Sep 14-18, 2009 – NWC Week 2, Oct 5-9, 2009 – NWC Week 3, Jan 25-29, 2010 – NWC Week 4, Mar 1-5, 2010 – NWC Fee: Credits: Instructors: $3,000; group rate, $2,900 10 Joe Solanto, Louisa Smith, Lisa Solanto, Carrie Reid • Include your resume and a letter of reference with your application form. 38 Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/cccs | General Inquiries: 604.528.5608 or 1.888.799.0801 1 Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/cccs | You will go beyond PTSD and learn about the bio/psycho/social/ spiritual nature of trauma and its effects. You will consider the impact of intergenerational trauma for Aboriginal people since colonization; and you will gain an understanding of the impact of personal trauma on Aboriginal individuals, families, organizations and communities. WEEK 2 2 You will learn the role that trauma plays in self-harming as well as victimizing behaviours among Aboriginal people; gain knowledge of Aboriginal healing practices as well as Western approaches to counselling and recovery; and gain insight on resiliency and resource-building for Aboriginal people. WEEK 3 3 You will learn about the use of creative and expressive arts in this highly experiential and interactive module. You will learn how to use these approaches to support clients in the various stages of healing and recovery. WEEK 4 counselling & capacity building – CERTIFICATE PROGRAMS counselling & capacity building – ONLINE COURSES Online Courses Specific topics include community prevention, risk assessment, stages of change, treatment matching, relapse prevention, and harm reduction. Online activities are interactive and include presentations, readings, website explorations, discussions and completion of a learning journal. You require no experience in online learning to successfully participate in this course. START HERE: 4 You will focus on the impact of vicarious trauma on support workers and organizations; discover individual, organizational, and community strategies for self-care and wellness; and take part in a presentation of small-group learning projects. Week four ends with a Closing Ceremony. 5 Graduation Ceremony General Inquiries: 604.528.5608 or 1.888.799.0801 39 CHILD SEXUAL ABUSE INTERVENTION CERTIFICATE FOR PRACTITIONERS TRAUMA COUNSELLING AND CLINICAL INTERVENTION CERTIFICATE NEW Post Baccalaureate Programs START HERE: WORKING WITH YOUTH CERTIFICATE (WWY101) The Working with Youth Certificate program was developed with the help of managers and front-line staff working with children, youth, and their families. This certificate program is based on several theoretical frameworks with a focus on the practical application of these theories to the workplace. Who should attend How to apply Professionals who are currently working with children over the age of 10, youth, and families in a variety of community settings, such as outreach, education, foster care, residential, street work, recreation, and treatment. • We recommend that you apply at least two months before the certificate begins, because: You will practice skills and increase confidence in relationship building, ethical decision-making, strength-based approach and conflict resolution, and create lifelong networks to share the latest information and resources available in your field. There will be many opportunities to apply new knowledge, skills, and techniques to strengthen your practice. When you take the Working with Youth Certificate, you earn 4.5 units of unassigned credit towards child and youth care diplomas and degrees in other BC colleges and universities. - It can take up to five working days to process an application. - Once an applicant is accepted, we recommend registering at least 10 days before the classes begin. Applicants must have six months of experience in working with children, youth, and families, and must be working 20-25 hours per week with youth between the ages of 10 and 19. • Download an application form from www.jibc.ca/cccs. • Include your resume with your application form. • There is a $30 non-refundable application fee. Date(s): Fee: Credits: Instructors: 40 Week 1, Oct 5-9, 2009 – NWC Week 2, Nov 2-6, 2009 – NWC Week 3, Nov 30-Dec 4, 2009 – NWC Week 4, Jan 11-15, 2010 – NWC $1,800; group rate, $1,700 10 Debbie Verkerk, Gina Wang, Elizabeth Barbeau, John Gotowiec Candidates for this program may be eligible for JIBC bursaries. For details, please visit our website at: www.jibc.ca/ studentServices/main/SpecialServices/ bursaries/bursaries.htm. How to complete the certificate | www.jibc.ca/cccs Complete the required courses in any order. The following sequence is recommended (see course descriptions beginning on page 42). WEEK 2 • A Continuum of Care: Prevention to Harm Reduction (AD401) • All My Relations: Working with Aboriginal Clients in Substance Use Recovery (AD129) SUBSTANCE USE CERTIFICATE 2 This module will help you identify and develop genuine relationships with children, youth and families. Different approaches to communication and strength-based interactions will be explored. Such topics as resilience, trauma and grief, FASD, and group work will be discussed. Courses in this area are grounded in a harm-reduction approach. Sessions are led by experienced professionals with a focus on understanding substance use within a bio-psycho-social-spiritual framework; the application of current research and knowledge about interventions; and the exploration of social justice issues such as race, class, gender, poverty, and violence. Who should attend Management and staff of health, criminal justice, and social service agencies whose clients include people who are using substances. What you will learn WEEK 3 3 This module explores ethical and professional standards for practitioners, along with the importance of case planning and report writing. Practical approaches will also be discussed when working with the issues of suicide and substance misuse. 4 This module explores specific approaches to resolving conflict and problem solving. Specific current youth-related topics will be covered that will assist practitioners in better understanding issues related to the development and experiences of children and youth. You will also review your role as a resource person and the importance of advocacy. You will have the opportunity to examine case studies and further explore strategies in working with youth. | Graduation Ceremony General Inquiries: 604.528.5608 or 1.888.799.0801 2 • Understanding Substance Use (AD400) You will gain an understanding of the key concepts, policy, and intervention models that guide the prevention, assessment, and treatment of substance use. Specific assessment and treatment approaches, including motivational interviewing, are covered in depth. Through class discussion, you will develop approaches to substance use issues that can be applied to a range of settings. You will come away with a clearer understanding of your own values and practice framework. How to apply • We recommend that you apply at least two months before the certificate begins, because: – It can take up to five working days to process an application. – Once an applicant is accepted, we recommend registering at least 10 days before the classes begin. • Once your application has been approved, please register directly with the Student Services Centre at 604.528.5590. 5 • Assessment Practices (AD403) • Understanding Pharmacology from a Counsellor’s Perspective (EP308) • Motivational Interviewing in Practice – Level 1 (AD204) • Interconnected Risk (AD405) • Compassion and Policy: The Heart and Mind of Drug Policy Reform (AD408) • Concurrent Disorders Planning – Level 1 (AD410) • There is a $30 non-refundable application fee. • Fetal Alcohol Spectrum Disorder: Increasing Our Understanding (AD409) or Fetal Alcohol Spectrum Disorder (AD120) How the certificate and courses are offered • Community Voices/Contemporary Issues (AD407) Courses may be taken individually or as part of the certificate. All courses can also be customized for your organization, agency, or group. How to complete the certificate Participants must complete the courses within a two-year period. Full attendance is required. The total cost to complete the Substance Use Certificate program is approximately $3,000. Total number of credits including electives: 10 For more information: Complete two days of electives selected from an area of study relevant to your substance use practice. Suggested electives can be found on page 44. For alternate electives, please contact the Program Coordinator for prior approval. Complete the final assignment within six weeks of completing the final core course. 3 4 Program Coordinator 604.528.5628 or counsellingpc@jibc.ca 5 Program Assistant 604.528.5875 or counselling@jibc.ca Graduation Ceremony • Download an application form from www.jibc.ca/cccs. Complete all four parts of the program in order with the same group of participants (see following descriptions). Successful Registration: 604.528.5590 or 1.877.528.5591 1 This module provides an overview of child and youth care by introducing participants to strengths-based and ecological systems theory within the context of lifespan development, and to understand the impact of risk and resilience. The module will also provide an opportunity for you to examine your own values, attitudes and belief systems and the impact of these on your practice. 1 Complete the prerequisite, Understanding Substance Use (AD400) (see course description on page 42). WEEK 1 WEEK 4 • Once your application has been approved, please register directly with the Student Services Centre at 604.528.5590. START HERE: counselling & capacity building – certificate programs counselling & capacity building – certificate programs For learners who wish to continue their studies and deepen their learning, Child Sexual Abuse Intervention Certificate for Practitioners and the Trauma Counselling and Clinical Intervention Certificate will ladder into newly created JIBC Post Baccalaureate Certificates to be offered later in this calendar year. For advanced notice of these offerings, please email at csjd@jibc.ca. More information will be available on our website in September 2009: www.jibc.ca/csjd What you will learn completion of all graded assignments and full attendance is required to receive a certificate. You also have the option of attending the program and receiving a letter of completion without completing the requirements for the certificate. Stay connected! Come back as a lifelong learner for professional development. • Include your resume and a letter of reference with your application form. Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/cccs | General Inquiries: 604.528.5608 or 1.888.799.0801 41 A Continuum of Care: Prevention to Harm Reduction (AD401) These courses can be taken individually or as part of the Substance Use Certificate. To take individual courses, please contact the Program Coordinator at 604.528.5628 or counsellingpc@jibc.ca. Understanding Substance Use (AD400) Understanding Substance Use (AD400) ONLINE VERSION This course will provide you with an overview of current key concepts and models in the field of substance use. You will gain an understanding of the bio-psychosocial-spiritual model as well as the harmreduction approach to practice. You will learn about the impact of substance use on the individual, family, and community. You will be able to identify existing barriers to accessing help and have the opportunity to explore ethical issues and challenges working with clients. This course is a prerequisite for all courses in the Substance Use Certificate, and can also be taken online (see next course description). This online course introduces you to the key concepts in substance use. You will learn about treatment approaches, the development of addiction, drugs and the body, the recovery process and substance affected issues. The course provides a practical framework to treatment in a variety of settings as well as a sound ethical foundation for practice. Date(s): Fee: Instructor: Sep 18-19, 2009 – NWC Jan 22-23, 2010 – NWC $265; group rate, $245 Michelle Hawco Online Registration You can register for courses online by going to http://learning.jibc.ca and entering your ID and password. If you have forgotten these or if they haven’t been assigned yet, contact the JIBC Student Services. 604.528.5590 (Greater Vancouver area) 1.877.528.5591 (North America only) Specific topics include drug categories and pharmacological concepts; risk factors; patterns of use and demographics of substance use; treatment models with a special focus on the bio-psycho-socialspiritual and the harm reduction models; systems of care; best practices; the process of change; the effects of drugs on the brain; the impact of substance use on the individual and on the family; and ethical issues. Online activities are interactive and include teleconferences, presentations, readings, website explorations, discussions and completion of a learning journal. You require no experience in online learning to participate in this course. To successfully complete this course, you will be required to complete all assignments and participate in weekly conference calls. This course can also be taken face-to-face (see previous description). The course is 14 hours long, spanning six weeks, and is a prerequisite for further courses in the Substance Use Certificate. Date(s): Fee: Instructor: 42 Registration: 604.528.5590 or 1.877.528.5591 | Sep 21-Oct 30, 2009 ONLINE Feb 8-Mar 19, 2010 ONLINE $265; group rate, $245 Michelle Hawco www.jibc.ca/cccs | Date(s): Fee: Instructor: Sep 25-26, 2009 – NWC Jan 29-30, 2010 – NWC Apr 12-May 21, 2010 ONLINE $265; group rate, $245 Michael Koo All My Relations: Working with Aboriginal Clients in Substance Use Recovery (AD129) This course will provide you with a basic understanding of issues that arise when working with Aboriginal clients in a treatment and counselling setting. You will learn about the impact of colonization, including the effects of residential schools, the change in family systems, substancerelated birth defects, and the effects of trauma and high rates of suicide within the communities. Prerequisite(s): Understanding Substance Use (AD400), or equivalent experience. Date(s): Fee: Instructor: Oct 15, 2009 – NWC Feb 4, 2010 – NWC $153; group rate, $143 Bill Waboose Assessment Practices (AD403) You will develop an in-depth understanding of the assessment process, with emphasis on a collaborative model of eliciting relevant information from clients. Topics include: the identification process, assessment methods and tools, readiness to change, introduction to motivational interviewing, and treatment planning basics. Prerequisite(s): Understanding Substance Use (AD400). Date(s): Fee: Instructor: Oct 16-17, 2009 – NWC Feb 5-6, 2010 – NWC $265; group rate, $245 Rob Axsen General Inquiries: 604.528.5608 or 1.888.799.0801 This course is for any helping professional interested in expanding their knowledge of pharmacology and how it pertains to clinical counselling situations. You will learn about the central nervous system, antidepressant medications, anti-anxiety medications, and drugs used to treat schizophrenia and bipolar disorder. Emphasis is placed on substance abuse and the consequences of mixing psychotropic medications with street drugs. Through discussion and case scenarios, you will gain knowledge of psychotropic medications, including their effects, side effects, lethality, and interactions with street medications. Prerequisite(s): Understanding Substance Use (AD400). Date(s): Fee: Instructors: Oct 23-24, 2009 – NWC Feb 8-9, 2010 – NWC $265; group rate, $245 Yvonne Savard, Munir Velji Motivational Interviewing in Practice – Level 1 (AD204) You will develop an overview of the spirit, foundations, and principles of motivational interviewing (MI), with an emphasis on how MI can be used to assist clients in building motivation towards change and in strengthening commitment. Topics include understanding and facilitating change; overview of strategies for working with clients at each level of readiness for change; use of empathic counselling skills; working with resistance, ambivalence, and decisional balance; and developing change plans. Note: You will benefit from first having completed the Assessment Practices course (AD403), as this course builds on material covered there, and having at least a basic level of counselling training. Prerequisite(s): Understanding Substance Use (AD400). Date(s): Fee: Instructor: Nov 6-7, 2009 – NWC Mar 5-6, 2010 – NWC $265; group rate, $245 Rob Axsen Interconnected Risk (AD405) This course will provide you with an understanding of the interconnected risks of substance use and violence, trauma, sexuality, mental health, marginalization, and poverty. Topics include: building your own model/approach for doing multidiagnosis, integrated care planning, and implementation of safety strategies. Prerequisite(s): Understanding Substance Use (AD400). Date(s): Fee: Instructor: Nov 13-14, 2009 – NWC Mar 26-27, 2010 – NWC $265; group rate, $245 Michael Koo Compassion and Policy: The Heart and Mind of Drug Policy Reform (AD408) This lively and controversial course is for anyone interested in the question “what is the best way to control drugs?“ We will explore the drug policy reform movements and look at the consequences of the global war on drugs. You will learn about evidencebased drug policies, research on supervised injection sites, maintenance treatment and the concept of a regulated drug market. The lessons learned from alcohol and tobacco will be discussed. The course concludes that we need to replace the current ineffective enforcement dominated approach with a new public health/human rights model of drug control in order to reduce health and social problems associated with drug use. Prerequisite(s): Understanding Substance Use (AD400). Date(s): Fee: Instructors: Nov 19, 2009 – NWC Mar 25, 2010 – NWC $135; group rate, $125 Mark Haden, Ken Tupper Concurrent Disorders Planning – Level 1 (AD410) This course covers key issues in treatment planning. You will learn definitions, terms, and classification systems; the interaction between mental health and addiction; and basic principles of screening, assessment, and treatment planning. Course format includes a focus on experiential learning, with an emphasis on the role of service providers as agents of change. (This course replaces Mental Health Issues and Substance Use [AD402]. Individuals who have completed Substance Use [AD402] as part of the Substance Use Certificate are not required to take this course.) Prerequisite(s): Understanding Substance Use (AD400). Date(s): Fee: Instructor: Fetal Alcohol Spectrum Disorder: Increasing Our Understanding* (AD409) You will gain up-to-date information on Fetal Alcohol Spectrum Disorder (FASD) and best practices when working with people living with FASD and women at risk of having a child affected by FASD. You will increase your understanding of FASD across the lifespan, learn basic principles for working with people with FASD, be introduced to BC resources for diagnosis and support, and have the opportunity to engage with a range of prevention models that support women of child-bearing years. Applying relevant strategies in diverse treatment and community settings will be a focus. Prerequisite(s): Understanding Substance Use (AD400). *(Formerly Overview of Prevention and Intervention of Fetal Alcohol Spectrum Disorder) Date(s): Campus locations and class times Fee: Instructor: Centre for Counselling & Community Safety Nov 20-21, 2009 – NWC Apr 9-10, 2010 – NWC $265; group rate, $245 Debbie Suian Dec 3, 2009 – NWC Apr 22, 2010 – NWC $135; group rate, $125 Nancy Poole or Tina Antrobus or Cristine Urquhart counselling & capacity building – certificate programs counselling & capacity building – certificate programs CORE COURSES This course provides an introduction to the system of care for substance use in BC. You will learn about historical developments of the system of care, including current developments at the federal and provincial level. Introduction to resources and strategies across the system of care will include exploration of the major components of the system of care and how to access current resource listings. You will learn about community prevention, risk assessment, stages of change, treatment matching, relapse prevention, and harm reduction. This course can also be taken online (see page 38). Prerequisite(s): Understanding Substance Use (AD400). Understanding Pharmacology from a Counsellor’s Perspective (EP308) NWC New Westminster Campus, 715 McBride Boulevard VIC Victoria Campus, 910 Government Street GNWC Great Northern Way Campus, 555 Great Northern Way, Vancouver All classes run 9:00am to 4:30pm unless otherwise noted. Courses are typically scheduled Monday to Friday. Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/cccs | General Inquiries: 604.528.5608 or 1.888.799.0801 43 Community Voices/ Contemporary Issues (AD407) In this course you will explore your values and deepen your understanding of selected contemporary issues facing clients and practitioners. You will learn about consumer and sector advocacy, supervised injection sites, substitution therapies, harm reduction approaches, and survival sex trade worker co-operatives. Prerequisite(s): Understanding Substance Use (AD400). Date(s): SUGGESTED ELECTIVES Fetal Alcohol Spectrum Disorder (AD120) ONLINE For a course description, please see page 38. Date(s): Fees: Instructors: Oct 19-Dec 7, 2009 ONLINE $375; group rate, $345 Nancy Poole, Jan Lutke For a course description, please see page 30. Date(s): Fee: Instructor: May 7, 2010 – NWC $153 – NWC; group rate, $143 Bill Waboose Art Therapy in Early Stages of Addiction Recovery (AD210) For a course description, please see page 35. Date(s): Fee: Instructor: For a course description, please see page 33. May 19-20, 2010 – NWC $265; group rate, $245 Joe Solanto Understanding Youth with Concurrent Disorders (CY199) On the Edge: Vicarious Trauma and Compassion Fatigue in Aboriginal Organizations (COUNS138) For a course description, please see page 37. For a course description, please see page 31. Date(s): Fee: Instructor: Date(s): Fee: Instructors: Mar 1, 2010 – NWC $153; group rate, $143 Marilyn Benning This program is the result of a multi-year collaborative partnership between the Ending Violence Association of BC (E.V.A.), the BC/Yukon Society of Transition Houses (BCYSTH), and the Centre for Counselling and Community Safety at the JIBC. The program has been designed for women who have been in a management role in their organization for at least four years. May 20, 2010 – VIC $158; group rate, $148 Carrie Reid, Carol White NWC $295; group rate, $275 Early Bird Rate: $275; group rate, $255 before Nov 27, 2009 23 Apr 15-16, 2010 Journey Through Complex Trauma: Focusing, Treatment & Healing (SPE114) NWC $295; group rate, $275 Early Bird Rate: $275; group rate, $255 before Jan 31, 2010 24 The Feminist Management Certificate focuses on the values, knowledge, and skills that are both necessary and relevant to the needs of women-serving agencies. Using a feminist, inclusive approach to service delivery as a foundation, emphasis is placed on theoretical principles and practices of feminist management. Course content and case scenarios come from the women’s sector and have been developed and updated with this context in mind. Jun 2-3, 2010 Understanding the Impact of Trauma and Neglect on the Developing Child: Clinical Implications and Application of Neurodevelopmentally-informed Treatment Strategies (SPE104) NWC $345; group rate, $325 Early Bird Rate: $325; group rate, $305 before Apr 30, 2010 24 Sep 18-19, 2009 Sep 21-Oct 30, 2009 Jan 22-23, 2010 Feb 8-Mar 19, 2010 Understanding Substance Use (AD400) NWC ONLINE NWC ONLINE $265; group rate, $245 $265; group rate, $245 $265; group rate, $245 $265; group rate, $245 42 38 42 38 How the certificate is offered Sep 25-26, 2009 Jan 29-30, 2010 Apr 12-May 21, 2010 A Continuum of Care: Prevention to Harm Reduction (AD401) NWC NWC ONLINE $265; group rate, $245 $265; group rate, $245 $265; group rate, $245 42 42 38 Sep 28-29, 2009 Best Practices for Aboriginal Supervisors (COUNS172) NEW NWC $280; group rate, $260 26 Oct 2, 2009 Welcome to Canada: Working Effectively with Newcomers (COUNS168) NEW NWC $165; group rate, $155 26 Oct 8-9, 2009 Clinical Supervision: Innovative Practices (EP278) NWC $255; group rate, $235 26 Oct 15, 2009 Feb 4, 2010 All My Relations: Working with Aboriginal Clients in Substance Use Recovery (AD129) NWC NWC $153; group rate, $143 $153; group rate, $143 42 42 Oct 16-17, 2009 Feb 5-6, 2010 Assessment Practices (AD403) NWC NWC $265; group rate, $245 $265; group rate, $245 42 42 Managing Conflict in Organizations Feminist Decision-Making Supervision in a Feminist Context Oct 19-Dec 7, 2009 Fetal Alcohol Spectrum Disorder (AD120) ONLINE $375; group rate, $354 38 Oct 22-24, 2009 Psychotherapy From a Family Perspective – 1 (COUNS156) NWC $400; group rate, $380 27 Oct 23, 2009 Claiming Our Strength, Struggle and Space: Racialized Women Facilitators and Consultants Building Critical and Responsive Communities (COUNS170) NEW GNWC $165; group rate, $155 27 Creating Healthy Workplaces Values-Based Strategic Planning and Policy Development Oct 23-24, 2009 Feb 8-9, 2010 Understanding Pharmacology from a Counsellor’s Perspective (EP308) NWC NWC $265; group rate, $245 $265; group rate, $245 43 43 Oct 27-28, 2009 Fostering and Encouraging Client Responsibility (EP524) NWC $255; group rate, $235 27 Oct 29-30, 2009 The Revisioning of Family Therapy: Race, Culture, and Gender in Clinical Practice (SPE102) SPECIAL EVENT NWC $295; group rate, $275 Early Bird Rate: $275; group rate, $255 before Sep 25, 2009 23 Oct 29-30, 2009 Unspoken Truths About Suicide: Detection and Intervention Strategies Within First Nations and Inuit Communities (COUNS151) NWC $280; group rate, $260 27 Oct 30, 2009 The Art of Private Practice (COUNS141) NWC $153; group rate, $143 27 Leaders and senior managers working in women-serving agencies or who wish to introduce or enhance a feminist model of management in their organization or agency. What participants learn The certificate is comprised of 11 modules, to be completed over 4 oneweek trainings, and a final assignment for the last week of the program. Week 2 Date(s): Fee: Instructors: Apr 26-27, 2010 – NWC $260; group rate, $240 Kathy Snowden, Mary Anne Crabtree Date(s): Fee: Instructor: May 31-Jun 1, 2010 NWC $265; group rate, $245 Debbie Suian For a course description, please see page 33. Date(s): Fee: Instructor: Registration: 604.528.5590 or 1.877.528.5591 | Jun 10, 2010 – NWC $149; group rate, $139 Nancy Poole, Cristine Urquhart www.jibc.ca/cccs | Week 1 Module 1 Module 3 Module 4 Module 5 Week 3 Module 6 Module 7 Week 4 Integrating Our Response on Substance Use and Trauma in Women (AD216) Special Events Don’t Panic! Brief Strategic Treatment of Anxiety Disorders (SPE103) Date(s): Fee: Instructor: For a course description, please see page 37. PAGE Jan 21-22, 2010 Date(s): Fee: Instructor: For a course description, please see page 31. FEE 23 For a course description, please see page 35. Concurrent Disorders Planning – Level 2 (COUNS211) [ADVANCED] LOCATION $295; group rate, $275 Early Bird Rate: $275; group rate, $255 before Sep 25, 2009 Module 2 May 28-29, 2010 – NWC $265 – NWC; group rate, $245 Rob Axsen COURSES NWC For a course description, please see page 31. Mar 4-5, 2010 – NWC $280; group rate, $260 Sabine Silberberg DATE The Revisioning of Family Therapy: Race, Culture, and Gender in Clinical Practice (SPE102) Motivational Interviewing in Practice – Level 2 (COUNS205) [ADVANCED] Schedule at a Glance Counselling and Capacity Building Oct 29-30, 2009 Using Expressive Arts Therapy in Harm-Reduction Based Work (COUNS169) NEW Putting a Youth Twist into Substance Use Information and Youth Services (AD207) 44 CONTRACT ONLY Who should attend May 13-14, 2010 – NWC $265; group rate, $245 Monica Franz Trauma and Addictions: Assessment and Treatment Issues (TS225) Date(s): Fee: Instructor: Feminist Management Certificate Program – Feminist Analysis and Practice in Management Human Resource Development and Management Module 8 Module 9 Financial Management Promoting healthy Board/ Staff (Collective) Relationships Module 10 Program Evaluation for Women-Serving Agencies Module 11 Creative Fundraising and Proposal Writing For more information contact Susan Forest at 604.528.5711 or counsellingpc@jibc.ca. General Inquiries: 604.528.5608 or 1.888.799.0801 Special Events include FREE NETWORKING LUNCH Counselling and Capacity Building Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/cccs | General Inquiries: 604.528.5608 or 1.888.799.0801 counselling & capacity building – SCHEDULE AT A GLANCE counselling & capacity building – certificate programs Fee: Instructor: Dec 4, 2009 – NWC Apr 23, 2010 – NWC $135; group rate, $125 Tom Hetherington Vision Quest: Healing and Recovery in Aboriginal Substance Use Treatment (AD130) 45 Schedule at a Glance Counselling and Capacity Building DATE Schedule at a Glance Counselling and Capacity Building COURSES LOCATION FEE PAGE DATE COURSES Counselling and Capacity Building continued PAGE Counselling and Capacity Building continued Motivational Interviewing in Practice – Level 2 (COUNS205) [ADVANCED] NWC $265; group rate, $245 31 May 31-Jun1, 2010 Concurrent Disorders Planning – Level 2 (COUNS211) [ADVANCED] NWC $265; group rate, $245 31 Jun 2-3, 2010 Understanding the Impact of Trauma and Neglect on the Developing Child: Clinical Implications and Application of Neurodevelopmentally-informed Treatment Strategies (SPE104) SPECIAL EVENT NWC $345; group rate ,$325 Early Bird Rate: $325; group rate, $305 before Apr 30, 2010 24 28 Jun 3-4, 2010 Counselling Skills: The Art of Asking Effective Questions (EP587) NWC $255; group rate, $235 31 $135; group rate, $125 $135; group rate, $125 43 43 Jun 7-8, 2010 Stronger Together: Groups For Women (COUNS155) NWC $265; group rate, $245 31 NWC NWC $265; group rate, $245 $265; group rate, $245 43 43 Facilitating Parenting Groups: Essential Skills (EP586) NWC $245; group rate, $225 28 Nov 26-28, 2009 Psychotherapy From a Family Perspective – 2 (COUNS157) [ADVANCED] NWC $400; group rate, $380 28 Dec 2, 2009 Cyber Counselling – Is it For You? (COUNS159) NWC $163; group rate, $153 28 Dec 3, 2009 Mindfulness-Based Counselling (COUNS166) NWC $135; group rate, $125 29 Dec 3, 2009 Apr 22, 2010 Fetal Alcohol Spectrum Disorder: Increasing our Understanding (AD409) NWC NWC $135; group rate, $125 $135; group rate, $125 43 43 Dec 4, 2009 The Many Faces of Grief: A Culturally Sensitive Approach to a Universal Experience (COUNS153) NWC $163; group rate, $153 Dec 4, 2009 Apr 23, 2010 Community Voices/Contemporary Issues (AD407) NWC NWC Dec 10-11, 2009 Becoming a More Effective Counsellor (EP508) Jan 19, 2010 Jan 21-22, 2010 Trauma, the Body, and the Autonomic Nervous System: Using Somatic Psychology for Resolution and Regulation (TS120) NWC $280; group rate, $260 32 Nov 6-7, 2009 Mar 5-6, 2010 Motivational Interviewing in Practice – Level 1 (AD204) NWC NWC $265; group rate, $245 $265; group rate, $245 43 43 Nov 13-14, 2009 Mar 26-27, 2010 Interconnected Risk (AD405) NWC NWC $265; group rate, $245 $265; group rate, $245 43 43 Nov 16-17, 2009 Innovative Practice in Group Clinical Supervision (COUNS171) NEW NWC $280; group rate, $260 Nov 19, 2009 Mar 25, 2010 Compassion and Policy: The Heart and Mind of Drug Policy Reform (AD408) NWC NWC Nov 20-21, 2009 Apr 9-10, 2010 Concurrent Disorders Planning – Level 1 (AD410) Nov 24-25, 2009 Making the Transition: Providing Service to Trans Survivors of Violence and Abuse CONTRACT ONLY 31 Mental Health and Trauma Nov 2-3, 2009 Responding to Trauma and Post-Traumatic Stress Reactions (EP251) NWC $265; group rate, $245 32 Nov 6-7, 2009 Trauma, the Body, and the Autonomic Nervous System: Using Somatic Psychology for Resolution and Regulation (TS120) NWC $280; group rate, $260 32 Nov 17-18, 2009 Apr 13-14, 2010 Everything You Ever Wanted to Know About the DSM-IV-TR – Level 1 (TS123) NWC NWC $265; group rate, $245 $265; group rate, $245 32 Feb 1-2, 2010 Using the DSM-IV-TR with Children and Youth – Introductory Level (MH008) NWC $265; group rate, $245 32 29 Mar 19-20, 2010 Advanced Somatic Integration: Trauma Resolution and Regulation (TS201) [ADVANCED] NWC $280; group rate, $260 32 $135; group rate, $125 $135; group rate, $125 44 44 Mar 25-26, 2010 Intergenerational Trauma: Implications for Supporting Community Healing (TS127) NEW NWC $280; group rate, $260 32 NWC $245; group rate, $225 29 Apr 15-16, 2010 Journey Through Complex Trauma: Focusing, Treatment & Healing (SPE114) SPECIAL EVENT NWC 24 Behavior Change Counseling in Community Settings (COUNS126) NWC $150; group rate, $140 29 Don’t Panic! Brief Strategic Treatment of Anxiety Disorders (SPE103) SPECIAL EVENT NWC $295; group rate, $275 Early Bird Rate: $275; group rate, $255 before Nov 27, 2009 23 $295; group rate, $275 Early Bird Rate: $275; group rate, $255 before Jan 31, 2010 Apr 16, 2010 Working With People Who Self-Harm (TS126) NEW NWC $165; group rate, $155 33 Apr 22, 2010 Connecting People and the Planet: Exploring Ecopsychology (COUNS167) NEW NWC $165; group rate, $155 30 May 4-5, 2010 Everything You Ever Wanted to Know About the DSM-IV-TR – Level 2 (TS124) [ADVANCED] NWC $265; group rate, $245 33 Feb 4, 2010 Working More Effectively with Parents and Other Caregivers (CY267) NWC $153; group rate, $143 37 Mar 4, 2010 Working with Complicated Grief (COUNS102) [ADVANCED] NWC $135; group rate, $125 29 May 17-18, 2010 Understanding Children and Youth Who Have Experienced Trauma (CY240) NWC $265; group rate, $245 33 Mar 4-5, 2010 Using Expressive Arts Therapy in Harm-Reduction Based Work (COUNS169) NEW NWC $280; group rate, $260 35 May 19-20, 2010 Trauma and Addictions: Assessment and Treatment Issues (TS225) NWC $265, group rate, $245 33 Mar 19-20, 2010 Advanced Somatic Integration: Trauma Resolution and Regulation (TS201) [ADVANCED] NWC $280; group rate, $260 32 May 20, 2010 On the Edge: Vicarious Trauma and Compassion Fatigue in Aboriginal Organizations (COUNS138) VIC $158; group rate, $148 31 Apr 7-8, 2010 Facilitating Effective Group Process (COUNS110) NWC $265; group rate, $245 30 Jun 2-3, 2010 NWC Facilitation and Presentation Skills for Aboriginal Leaders (COUNS173) NEW NWC $280; group rate, $260 30 Apr 15-16, 2010 Journey Through Complex Trauma: Focusing, Treatment & Healing (SPE114) SPECIAL EVENT NWC $295; group rate, $275 Early Bird Rate: $275; group rate, $255 before Jan 31, 2010 24 $345; group rate, $325 Early Bird Rate: $325; group rate, $305 before Apr 30, 2010 24 Apr 8-9, 2010 Understanding the Impact of Trauma and Neglect on the Developing Child: Clinical Implications and Application of Neurodevelopmentally-informed Treatment Strategies (SPE104) SPECIAL EVENT Jun 10, 2010 Integrating Our Response on Substance Use and Trauma in Women (AD216) NWC $149; group rate, $139 33 Creative and Expressive Therapies Apr 16, 2010 Working With People Who Self-Harm (TS126) NEW NWC $165; group rate, $155 33 Apr 22, 2010 Connecting People and the Planet: Exploring Ecopsychology (COUNS167) NEW NWC $165; group rate, $155 30 Apr 30, 2010 Teaching Problem-Solving Skills to Clients (EP286) NWC $135; group rate, $125 30 May 7, 2010 Vision Quest: Healing and Recovery in Aboriginal Substance Use Treatment (AD130) NWC $153; group rate, $143 30 May 20, 2010 On the Edge: Vicarious Trauma and Compassion Fatigue in Aboriginal Organizations (COUNS138) VIC $158; group rate, $148 31 Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/cccs | General Inquiries: 604.528.5608 or 1.888.799.0801 counselling & capacity building – SCHEDULE AT A GLANCE counselling & capacity building – SCHEDULE AT A GLANCE FEE May 28-29, 2010 Nov 6-7, 2009 46 LOCATION Oct 20-21, 2009 Jul 6-7, 2010 Expressive Play Therapy Methods – Level 1 (CY104) NWC NWC $270; group rate, $250 $270; group rate, $250 34 Oct 22-23, 2009 Jul 8-9, 2010 Expressive Play Therapy Methods – Level 2 (CY104A) NWC NWC $270; group rate, $250 $270; group rate, $250 34 Nov 19-20, 2009 From the Ground Up: Expressive Play Therapy Methods to Help Dissociative Children (COUNS154) NWC $280; group rate, $260 34 Nov 26-27, 2009 Introduction to Art Therapy for Counsellors and Therapists (CY255) NWC $270; group rate, $250 34 Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/cccs | General Inquiries: 604.528.5608 or 1.888.799.0801 47 Schedule at a Glance Counselling and Capacity Building DATE Schedule at a Glance Counselling and Capacity Building COURSES LOCATION FEE PAGE DATE COURSES PAGE NWC $1,800; group rate, $1,700 40 Working With Youth Certificate Mar 4-5, 2010 Using Expressive Arts Therapy in Harm-Reduction Based Work (COUNS169) NEW NWC $280; group rate, $260 35 Mar 23-24, 2010 Sand Play Therapy: Using the Healing Power of Imagery to Help Children, Youth, and Adults Cope with the Challenges of Difficult Times – Level 1 (CY265) NWC $270; group rate, $250 35 Mar 25-26, 2010 Sand Play Therapy: Using the Healing Power of Imagery to Help Children, Youth, and Adults Cope with the Challenges of Difficult Times – Level 2 (CY266) NWC $270; group rate, $250 35 May 6-7, 2010 Expressive Play Therapies to Help the Grieving Child (COUNS132) NWC $270; group rate, $250 35 May 13-14, 2010 Art Therapy in Early Stages of Addiction Recovery (AD210) NWC $270; group rate, $250 35 Working with Children and Youth WK 1: Oct 5-9, 2009 Working with Youth Certificate (WWY101) WK 2: Nov 2-6, 2009 WK 3: Nov 30-Dec 4, 2009 WK 4: Jan 11-15, 2010 Substance Use Certificate – Core Courses Sep 18-19, 2009 Sep 21-Oct 30, 2009 Jan 22-23, 2010 Feb 8-Mar 19, 2010 Understanding Substance Use (AD400) NWC ONLINE NWC ONLINE $265; group rate, $245 $265; group rate, $245 $265; group rate, $245 $265; group rate, $245 42 38 42 38 A Continuum of Care: Prevention to Harm Reduction (AD401) NWC NWC ONLINE $265; group rate, $245 $265; group rate, $245 $265; group rate, $245 42 42 38 Oct 16-17, 2009 Tools for Success: Enhancing the Emotional Intelligence of Youth (CY264) VIC $325; group rate, $305 36 Nov 19-20, 2009 From the Ground Up: Expressive Play Therapy Methods to Help Dissociative Children (COUNS154) NWC $280; group rate, $260 34 Sep 25-26, 2009 Jan 29-30, 2010 Apr 12-May 21, 2010 Dec 10-11, 2009 Who Am I? Youth and Identity: Creating Positive and Meaningful Experiences (CY277) NEW NWC $280; group rate, $260 36 Oct 15, 2009 Feb 4, 2010 All My Relations: Working with Aboriginal Clients in Substance Use Recovery (AD129) NWC NWC $153; group rate, $143 $153; group rate, $143 42 42 Jan 29, 2010 Facilitate This! Group Leadership Skills for Youth Workers (CY278) NEW NWC $165; group rate, $155 36 Oct 16-17, 2009 Feb 5-6, 2010 Assessment Practices (AD403) NWC NWC $265; group rate, $245 $265; group rate, $245 42 42 Feb 1-2, 2010 Using the DSM-IV-TR with Children and Youth – Introductory Level (MH008) NWC $265; group rate, $245 32 Working More Effectively with Parents and Other Caregivers (CY267) NWC $153; group rate, $143 37 Oct 23-24, 2009 Feb 8-9, 2010 Understanding Pharmacology from a Counsellor’s Perspective (EP308) Feb 4, 2010 NWC NWC $265; group rate, $245 $265; group rate, $245 43 43 Mar 1, 2010 Understanding Youth With Concurrent Disorders (CY199) NWC $153; group rate, $143 37 Motivational Interviewing in Practice – Level 1 (AD204) Mar 23-24, 2010 Sand Play Therapy: Using the Healing Power of Imagery to Help Children, Youth, and Adults Cope with the Challenges of Difficult Times – Level 1 (CY265) NWC $270; group rate, $250 35 Nov 6-7, 2009 Mar 5-6, 2010 NWC NWC $265; group rate, $245 $265; group rate, $245 43 43 Interconnected Risk (AD405) Mar 25-26, 2010 Sand Play Therapy: Using the Healing Power of Imagery to Help Children, Youth, and Adults Cope with the Challenges of Difficult Times – Level 2 (CY266) NWC $270; group rate, $250 35 Nov 13-14, 2009 Mar 26-27, 2010 NWC NWC $265; group rate, $245 $265; group rate, $245 43 43 Compassion and Policy: The Heart and Mind of Drug Policy Reform (AD408) Apr 23, 2010 Caring for Transgendered Youth: Guidelines for Health and Social Service Providers (CY276) NEW NWC $165, group rate, $155 37 Nov 19, 2009 Mar 25, 2010 NWC NWC $135; group rate, $125 $135; group rate, $125 43 43 Concurrent Disorders Planning – Level 1 (AD410) Apr 26-27, 2010 Putting a Youth Twist into Substance Use Information and Youth Services (AD207) NWC $260; group rate, $240 37 Nov 20-21, 2009 Apr 9-10, 2010 NWC NWC $265; group rate, $245 $265; group rate, $245 43 43 May 6-7, 2010 Expressive Play Therapies to Help the Grieving Child (COUNS132) NWC $270; group rate, $250 35 Fetal Alcohol Spectrum Disorder: Increasing our Understanding (AD409) May 10, 2010 Working with Heart-Broken Children (CY261) NWC $135; group rate, $125 37 Dec 3, 2009 Apr 22, 2010 NWC NWC $135; group rate, $125 $135; group rate, $125 43 43 May 17-18, 2010 Understanding Children and Youth Who Have Experienced Trauma (CY240) NWC $265; group rate, $245 33 Dec 4, 2009 Apr 23, 2010 Community Voices/Contemporary Issues (AD407) NWC NWC $135; group rate, $125 $135; group rate, $125 44 44 Jun 2-3, 2010 Understanding the Impact of Trauma and Neglect on the Developing Child: Clinical NWC Implications and Application of Neurodevelopmentally-informed Treatment Strategies (SPE104) SPECIAL EVENT $345; group rate, $325 Early Bird Rate: $325; group rate, $305 before Apr 30, 2010 24 Online Courses Oct 19-Dec 7, 2009 Fetal Alcohol Spectrum Disorder (AD120) ONLINE $375; group rate, $345 38 Mar 1, 2010 Understanding Youth With Concurrent Disorders (CY199) NWC $153; group rate, $143 37 Mar 4-5, 2010 Using Expressive Arts Therapy in Harm-Reduction Based Work (COUNS169) NEW NWC $280; group rate, $260 35 $265; group rate, $245 $265; group rate, $245 38 38 Apr 26-27, 2010 Putting a Youth Twist into Substance Use Information and Youth Services (AD207) NWC $260; group rate, $240 37 Vision Quest: Healing and Recovery in Aboriginal Substance Use Treatment (AD130) NWC $153; group rate, $143 30 Fetal Alcohol Spectrum Disorder (AD120) ONLINE May 7, 2010 $375; group rate, $345 38 ONLINE May 13-14, 2010 Art Therapy in Early Stages of Addiction Recovery (AD210) NWC $265; group rate, $245 35 A Continuum of Care: Prevention to Harm Reduction (AD401) $265; group rate, $245 38 May 19-20, 2010 Trauma and Addictions: Assessment and Treatment Issues (TS225) NWC $265, group rate, $245 33 May 20, 2010 On the Edge: Vicarious Trauma and Compassion Fatigue in Aboriginal Organizations (COUNS138) VIC $158; group rate, $148 31 May 28-29, 2010 Motivational Interviewing in Practice – Level 2 (COUNS205) [ADVANCED] NWC $265; group rate, $245 31 May 31-Jun1, 2010 Concurrent Disorders Planning – Level 2 (COUNS211) [ADVANCED] NWC $265; group rate, $245 31 Jun 10, 2010 Integrating Our Response on Substance Use and Trauma in Women (AD216) NWC $149; group rate, $139 33 Understanding Substance Use (AD400) Oct 19-Dec 7, 2009 Apr 12-May 21, 2010 WK 1: Sep 14-18, 2009 WK 2: Oct 5-9, 2009 WK 3: Jan 25-29, 2010 WK 4: Mar 1-5, 2010 Substance Use Certificate – Electives ONLINE ONLINE Sep 21-Oct 30, 2009 Feb 8-Mar 19, 2010 CERTIFICATES Aboriginal Trauma Certificate 48 FEE Aboriginal Trauma Certificate (TS111) Registration: 604.528.5590 or 1.877.528.5591 NWC | www.jibc.ca/cccs | $3,000; group rate, $2,900 General Inquiries: 604.528.5608 or 1.888.799.0801 39 Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/cccs | General Inquiries: 604.528.5608 or 1.888.799.0801 counselling & capacity building – schedule at a glance counselling & capacity building – schedule at a glance Creative and Expressive Therapies continued LOCATION 49 The total cost to complete the Critical Incident Stress Management Certificate is approximately $2,500. Total number of credits including electives: 7. 1 START HERE: Courses in Block 1 must be completed in the following order: (see course descriptions beginning on page 51) Community Safety Critical Incident Stress Management CRITICAL INCIDENT STRESS MANAGEMENT CERTIFICATE The Critical Incident Stress Management Certificate is designed for frontline and management staff who support and assist individuals in coping with the immediate consequences of crime and trauma. The Centre for Counselling & Community Safety is an accredited training organization in the area of critical incident stress management. Certificate students who successfully complete both the classroom and simulation components of the training, including the final exam, can apply for certification with the Association of Traumatic Stress Specialists (ATSS). For more information about the organization and certification, check the ATSS website at www.atss.info. Who should attend This program is open to individuals from a broad range of occupations and professions who may be required to provide or manage debriefing services at their own or other work sites following a critical incident. The program will be of specific interest to frontline responders such as crisis intervention workers, victim services workers, firefighters, and paramedics. What you will learn The Critical Incident Stress Management Certificate is designed to train you to effectively manage critical incidents and protect the emotional health and safety of those involved in the traumatic event. How to register for individual courses All Block 2 courses, with the exception of Role-Play Simulation (CISM206), are open to individual registration with the completion of Introduction to Critical Incident Stress Management (CISM100). To register please complete the JIBC Registration form located on page 138, or contact Student Services at 604.528.5590. 50 • Diversity and Trauma (CISM101) • Demobilization and Defusing (CISM102) • Critical Incident Stress Debriefing (CISM103) Block 2 courses may be taken in any order: (see course descriptions beginning on page 51) • There is a $30 non-refundable application fee. 2 • Post–Critical Incident Stress Reactions (CISM200) • Managing Responses to Community Disasters (CISM202) • Effective Team Participation (CISM203) • Trauma, Children, and Youth (CISM204) • Vicarious Traumatization (CISM205) • Role-Play Simulation (CISM206) Complete the final written take-home exam (the exam is provided to students upon successful completion of courses in Blocks 1 and 2). Graduation Ceremony 3 To successfully complete the certificate, you must attend the training in full, achieve 70% or higher on the written take-home exam and pass the Role-Play Simulation (CISM206). You will be introduced to the history, philosophy, perspectives, concepts, and terms that are integral to critical incident stress management. Through short lectures and interactive discussion, you will acquire a basic understanding of stress and critical incident stress as well as the factors and vulnerabilities that contribute to a heightened response to critical incidents. Oct 29, 2009 – NWC Mar 18, 2010 – NWC $182; group rate $172 Laurie Pearce You will explore issues of difference and diversity as they relate to critical incident stress management. The course is not intended to provide you with exhaustive knowledge about the specifics of culture, religion, age, ability, and so on, but rather to sensitize you to how these factors might affect the critical incident stress management process. Prerequisite(s): Introduction to Critical Incident Stress Management (CISM100). Oct 30, 2009 – NWC $182; group rate $172 TBD 4 Stay connected! Come back as a lifelong learner for professional development. For more information: Program Coordinator 604.528.5641 Program Assistant 604.528.5684 Email: cism@jibc.ca Fee: Instructor: Date(s): Fee: Instructor: How to complete the certificate How to complete the certificate Introduction to Critical Incident Stress Management (CISM100) Diversity and Trauma (CISM101) • Psychological First Aid (CISM201) • We recommend you apply at least one month before your first course begins. • Once your application has been approved, register directly with Student Services at 604.528.5590. BLOCK 1 Demobilization and defusing are the first steps in the critical incident stress management intervention process. To successfully participate in a critical incident stress team, you must master these skills. You will examine the role of groups and dyads in critical incident stress management, communication skills for defusing, strategies to develop an effective support relationship, blocks to an effective support relationship, post-incident defusing, and post-incident dos and don’ts. By the end of the session, you will have successfully completed a demobilization and defusing. Prerequisite(s): Diversity and Trauma (CISM101). Date(s): How to apply for the certificate • Complete an application form to register for the certificate program. Download a copy from our website at www.jibc.ca/cccs. Demobilization and Defusing (CISM102) Customized for you Individual courses can be offered on a contract basis and customized for your organization, agency, or group. For further information, please contact the Program Coordinator at 604.528.5641 or cism@jibc.ca. Date(s): Fee: Instructor: Oct 31-Nov 1, 2009 – NWC $275; group rate $255 David Freeman Critical Incident Stress Debriefing (CISM103) You will learn the skills and processes that underlie the group debriefing process. Course content includes the debriefing process, dynamics that may emerge during the debriefing process, and leadership roles and behaviours that support both the individual and the group in normalizing what has occurred. You will have the opportunity to discuss a range of approaches, experiment with your own debriefing style, experience situations that might interfere with the normalization process, and explore the importance of selfcare in maintaining your role as a debriefer. There will be a strong emphasis on skill practice through the use of case scenarios, and instructors will provide evaluative feedback. Prerequisite(s): Demobilization and Defusing (CISM102). Date(s): Fee: Instructor: BLOCK 2 The following courses (with the exception of Role-Play Simulation [CISM206]) can be taken individually or as part of the Critical Incident Stress Management Certificate Program. Completion of Introduction to Critical Incident Stress Management (CISM100) is a prerequisite for all courses. To take individual courses, please contact the Program Coordinator at 604.528.5641 or cism@jibc.ca. Post–Critical Incident Stress Reactions (CISM200) You will build on the first block of training by addressing the symptoms and emotional reactions that may arise following a traumatic event, and the possible treatment options available. This course will help first responders identify when an individual is showing signs of post-traumatic stress and where to provide the appropriate referrals for treatment. Content includes differentiating between critical incident stress and post-traumatic stress, the environmental and personal factors that may increase post-traumatic reactions, the epidemiology and etiology of posttraumatic stress, required social supports, and treatment options. If you have taken Responding to Trauma and Post-Traumatic Stress Reactions (EP251), you are not required to enroll in this course. Prerequisite(s): Introduction to Critical Incident Stress Management (CISM100). Date(s): Fee: Instructor: Mar 19, 2010 – NWC $182; group rate $172 David Freeman Nov 13-15, 2009 – NWC $400; group rate $380 Bruce Ramsay COMMUNITY SAFETY – CRITICAL INCIDENT STRESS MANAGEMENT COMMUNITY SAFETY – CRITICAL INCIDENT STRESS MANAGEMENT • Introduction to Critical Incident Stress Management (CISM100) CORE COURSES Courses must be completed within three years. Full attendance is required. You will receive a letter of completion at the end of Block 1 and a Certificate of Achievement after successful completion of Block 1, Block 2, and the written take-home exam. You can apply for certification with the Association of Traumatic Stress Specialists after successful completion of the full program. Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/cccs | General Inquiries: 604.528.5608 or 1.888.799.0801 Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/cccs | General Inquiries: 604.528.5608 or 1.888.799.0801 51 Psychological first aid is a modular approach to providing psychosocial and emotional help to victims of traumatic events. This course is ideal for mental health workers; disaster response personnel; fire, police and ambulance specialists; school crisis response teams; military members; emergency health care workers; victim services workers; community or industrial based critical incident stress responders; and members of faith-based organizations. In it, you will learn how to assist individuals and families in the immediate aftermath of a tragedy and community catastrophe. It ensures that individuals who work with survivors of a calamity can help victims manage initial distress, identify coping actions that assist the person to recover, and mobilize resources for interpersonal support. Prerequisite(s): Introduction to Critical Incident Stress Management (CISM100) Date(s): Fee: Instructor: Mar 20, 2010 – NWC $182; group rate $172 David Freeman Managing Responses to Community Disasters (CISM202) You will receive an overview of the phases and impact of a disaster and the role of government and community agencies in responding. Course content addresses models for community intervention and their application to community disasters, psychosocial needs of community members involved in a disaster, identifying at-risk populations, special considerations, and responder interventions. Prerequisite(s): Introduction to Critical Incident Stress Management (CISM100). Date(s): Fee: Instructor: Mar 21, 2010 – NWC $182; group rate $172 Laurie Pearce Effective Team Participation (CISM203) Participation on a critical incident stress team involves understanding not only the intervention process but also how and when a team should be used and what has to happen in order for the team to operate effectively. Course content includes the knowledge and skills required for effective critical incident stress team participation and the key skills that can be used to help the team fulfill its purpose within an organization to provide quality service. Prerequisite(s): Introduction to Critical Incident Stress Management (CISM100). Date(s): Fee: Instructor: Trauma, Children, and Youth (CISM204) You will examine trauma intervention in relation to children and youth. Course content covers traumatic reactions specific to the stages of childhood development, the role of individuals responding to children affected by various types of critical incidents, the range of interventions, and immediate post-impact and recovery issues. You will also have an opportunity to examine issues related to children with special needs, as well as issues related to working with families. Prerequisite(s): Introduction to Critical Incident Stress Management (CISM100). Date(s): Fee: Instructor: Apr 10, 2010 – NWC $182; group rate $172 Laurie Pearce Successful completion of this course completes your requirements for the Critical Incident Stress Management Certificate and also allows you to seek certification with the Association of Traumatic Stress Specialists (ATSS). In addition to the hours of classroom instruction, the ATSS also requires 30 hours of field placement before certifying individuals. Because of the challenges of securing practicum placements and the fact that it could take several months to complete 30 hours of active fieldwork, we have negotiated with the ATSS the option for candidates to complete a role-playing simulation as an equivalent to the 30-hour practicum. This one-day simulation class is designed to provide you with the opportunity to show how you have incorporated your new knowledge from the Critical Incident Stress Management program into your practice. You will be asked to participate in simulations with actors and will be evaluated by the instructors of the Critical Incident Stress Management program. In addition, you must submit to the ATSS a written observation/analysis report of the simulation as part of the equivalency process. Instructors are available to help you complete the ATSS application process. Class size is limited to 10 participants, so please register early. Prerequisite(s): CISM Block 1 and CISM200, CISM201, CISM202, CISM203, CISM204 and CISM205. Date(s): Fee: Instructors: Nov 16, 2009– NWC Apr 12, 2010 – NWC $302 (includes actors and script design); group rate $282 Robin Cox, David Freeman, Laurie Pearce, Bruce Ramsay Vicarious Traumatization (CISM205) You will explore the unique issues faced by trauma responders who are exposed to critical incidents that, if not managed properly, can contribute to burnout, substance use, relationship stress, or emotional instability. Course content covers traumatic stress reactions; critical incident stress management in organizations; speaking about trauma to family members; key strategies for implementing policies, procedures, and programs in organizations; and on-scene interventions. Prerequisite(s): Introduction to Critical Incident Stress Management (CISM100). Date(s): Fee: Instructor: 52 Apr 9, 2010 – NWC $182; group rate $172 David Freeman Role-Play Simulation (CISM206) Registration: 604.528.5590 or 1.877.528.5591 | Online Registration You can register for courses online by going to http://learning.jibc.ca and entering your ID and password. If you have forgotten these or if they haven’t been assigned yet, contact the JIBC Student Services Office. 604.528.5590 (Greater Vancouver area) 1.877.528.5591 (North America only) Apr 11, 2010 – NWC $182; group rate $172 Bruce Ramsay, Robin Cox www.jibc.ca/cccs | Bylaw Enforcement and Investigative Skills Certificate, Level 1 (EP209) Level 1 is a five-day course designed to provide local government regulatory personnel with the knowledge and skills to enforce the relevant bylaws and to investigate, prepare, process, and prosecute cases pursuant to the applicable legislation. After-class reading will be expected throughout the course. Date(s): Bylaw Enforcement and Investigative Skills BYLAW ENFORCEMENT AND INVESTIGATIVE SKILLS CERTIFICATE This certificate program has been developed in consultation with experts in the bylaw enforcement field and is co-sponsored by the Justice Institute of BC and the Union of BC Municipalities. Both Levels 1 and 2 of the certificate have been endorsed by the Bylaw Enforcement Officers’ and License Inspectors’ Association of BC, and the Municipal Officers’ and Inspectors’ Association of BC. Course instructors and guest presenters who are familiar with the roles and responsibilities of bylaw officers and who have experience with the BC court system deliver the course and assess the skills of participants. Who should attend Current bylaw enforcement officers; license, building, plumbing, electrical, and gas inspectors; and other local government employees responsible for the administration and enforcement of municipal bylaws. Courses can also be taken by those who aspire to become bylaw enforcement officers and need to qualify for a competitive position. You should have: How to complete the Certificate To successfully complete the courses and receive a certificate of achievement, you must attend the training in full, achieve 70% or higher on the written assessments, and meet competencies outlined for the mock trials. The total cost to complete the Bylaw Enforcement and Investigative Skills Certificate is approximately $1,900. Upon completion, you will have earned 5 credits. • Grade 12 or equivalent education • Fluency in the English language (written and oral) 1 START HERE: Register for and complete Level 1 How to register There is no application process. Call Student Services at 604.528.5590 to register for the certificate. Students seeking to attend Level 2 without completing Level 1 should contact the Program Coordinator. Be sure to register early, as classes fill up quickly. General Inquiries: 604.528.5608 or 1.888.799.0801 Time: Fee: Instructor: Register for and complete Level 2 Oct 26-30, 2009 – GNWC Nov 30-Dec 4, 2009 – GNWC Mar 15-19, 2010 – GNWC Apr 19-23, 2010 – GNWC May 10-14, 2010 – GNWC 8:30 a.m. - 4:30 p.m. $930 Ellen Gerber or Jeff Sim Bylaw Enforcement and Investigative Skills Certificate, Level 2 (EP210) Level 2 is an advanced, 5-day course designed to prepare you to better investigate and prosecute cases pursuant to the applicable legislation. Content includes drafting bylaws, developing policies and procedures, implementing risk management strategies, and defusing potentially volatile situations. It is intended for experienced bylaw enforcement officers; license, building, plumbing, electrical, and gas inspectors; and other local government employees who have responsibility for bylaw code and regulatory enforcement. After-class reading will be expected throughout the course. Prerequisite: Bylaw Enforcement and Investigative Skills Certificate, Level 1 (EP209). NOTE: For those working in the bylaw field, it is recommended that Level 1 be completed at least one year prior to attending Level 2 so that the learning from Level 1 can be appropriately integrated. Date(s): Time: Fee: Instructor: Nov 16 – 20, 2009 – GNWC Apr 12 – 16, 2010 – GNWC 8:30 a.m. - 4:30 p.m. $930 Ellen Gerber community safety – BYLAW ENFORCEMENT & INVESTIGATIVE SKILLS COMMUNITY SAFETY – CRITICAL INCIDENT STRESS MANAGEMENT Psychological First Aid (CISM201) 2 Graduation Ceremony 3 Stay connected! Come back as a lifelong learner for professional development. Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/cccs | General Inquiries: 604.528.5608 or 1.888.799.0801 53 How to apply How to complete the certificate ONLINE COURSE Call 604.528.5684 or email vsp@jibc.ca to request a certificate program application form or download a copy online at www.victimservicespractitionercommunity.ca Fax the completed form to 604.528.5640 or mail to: You are encouraged to complete the courses within two years of enrolment. Full attendance is required. Module I – Orientation to Victim Services (VSP110) Victim Services Programs, Justice Institute of BC, 715 McBride Boulevard, New Westminster, BC V3L 5T4 Victim Services 54 Individuals working in funded programs who wish to register for this training should contact Laurie Hearty at 604.660.5103 or Laurie.Hearty@gov.bc.ca Module I courses are also open to individuals not currently working in victimrelated programs. Priority will be given, however, to employees working in funded agencies. Contact the Program Coordinator at 604.528.5641 or vsp@jibc.ca for further details or to enroll in Module I. Courses may be taken individually or as part of the certificate. For more information: The primary goal of the Victim Services Practitioner Certificate Program is to provide victim services practitioners with the necessary knowledge and skills for working with victims within the criminal justice system context. This program combines 140 hours (20 days) of core training and an additional 70 hours (10 days) of electives. To successfully complete the certificate, you will also be required to complete a final workplace-based assignment, which will be equivalent to 14 hours of classroom time. The Victim Services Practitioner Certificate Program was developed in consultation with the Ministry of Public Safety and Solicitor General, victim services practitioners, and field specialists to provide the most current and relevant information to our learners. This certificate is the only victim services certificate offered in Canada, and is the most rigorous program of its kind offered in North America. Who should attend What you will learn This program is open to individuals working for victim services programs funded by the Ministry of Public Safety and Solicitor General. Some courses are also open to individuals not currently working in victim-related programs. Please contact the Program Coordinator for details: You will engage in an interdisciplinary and interagency examination of victim service delivery as it relates to theoretical concepts, legal and policy issues, victims’ needs and rights, specialized skills and strategies to support primary and secondary victims, community development, and team building. Program Coordinator 604.528.5641 vsp@jibc.ca The core program is divided into five key areas: | www.jibc.ca/cccs 2 • Module II – Direct Service Delivery (VSP120) [35 hours] Date(s): • Module III – Mobilizing for Effective Victim Services Leadership (VSP131) [28 hours] Fee: AND a minimum of 14 hours training in the following courses: • Integrating Diversity in Victim Services Work (VSP152) [21 hours] • Death Related Issues in Victim Services (VSP160) [14 hours] Program Assistant 604.528.5684 • Working with Adult Survivors of Sexual Assault (VSP180) [21 hours] CLASSROOM-BASED COURSES 3 Campus locations and class times Complete 70 hours of elective training, to be selected from a variety of sources, including: Centre for Counselling & Community Safety • Justice Institute of British Columbia NWC New Westminster Campus, 715 McBride Boulevard • BC/Yukon Society of Transition Houses (BCYSTH) • Victim Services and Crime Prevention Division (VSCPD) You will be provided with the direct service skills required to support and assist victims of crime and trauma. Content covers skills for supporting child and adult victims; working with children and families who have experienced trauma as a result of violence, sexual assault, and child sexual abuse; self-care and vicarious traumatization; court preparation and support; and advanced crisis intervention skills. Prerequisite(s): Module I – Orientation to Victim Services (VSP110) • NOVA (National Organization for Victim Assistance) • Police Victim Services (PVS) GNWC Great Northern Way Campus, 555 Great Northern Way, Vancouver | • Ending Violence Association of BC (EVA) All classes run 9:00am to 4:30pm unless otherwise noted. Courses are typically scheduled Monday to Friday. General Inquiries: 604.528.5608 or 1.888.799.0801 Complete the final assignment. The courses listed below are open only to persons employed in funded victim services programs. For training dates for these courses, visit the Victim Services Community website available to all Victim Services personnel. Module II – Direct Service Delivery (VSP120) • RCMP VIC Victoria Campus, 910 Government Street Intakes are scheduled every month from September to June. $390 (includes cost of materials and 10 hours of tutorial support) Group rate, $340 (applies to three or more registrants from the same employer) • Module IV – Leading in the 21st Century (VSP140) [21 hours] Program Coordinator 604.528.5641 Understanding victimization Power-based crimes Service delivery Legal and social policy issues Personal, community, and program development Registration: 604.528.5590 or 1.877.528.5591 Complete the remaining hours of core training, consisting of: Email: vsp@jibc.ca VICTIM SERVICES PRACTITIONER CERTIFICATE • • • • • How the certificate and courses are offered Complete Module I – Orientation to Victim Services (VSP110) [35 hours]. ONLINE This self-study program consists of approximately 35 hours of reading and activities to be completed over a 12-week period. Content covers the history of victim services, dynamics of victimization and power-based crimes, overview of the criminal justice system, and relevant legislation and policy. The program is designed for new employees. You are supported in the training with up to 10 hours of tutorial support. You can apply at any time to begin the program. You will have the opportunity to learn management and leadership skills, and performance management skills, as well as collaborative community strategies, conflict management and systems thinking. Prerequisite(s): Module II – Direct Service Delivery (VSP120). Module IV – Leading in the 21st Century (VSP140) You are required to have at least two years of experience in police-based or specialized programs and be interested in exploring new concepts, initiatives, and theories in leadership. You will have an opportunity to explore and apply organizational development processes such as appreciative inquiry, mind mapping, and open space technology, as well as specific workplace-related issues such as supporting staff who develop vicarious trauma and implementing performance management systems. Prerequisite(s): Module III – Mobilizing for Effective Victim Services Leadership (VSP131). Integrating Diversity in Victim Services Work (VSP152) You will examine the role of victim services practitioners in increasing the understanding of and access to the criminal justice system for victims from diverse cultures and communities. The content examines the issues faced by victims from a number of different communities and presents strategies and approaches that can be used in service delivery and program development to facilitate inclusion. Included in the course is a presentation on hate crimes and the role of victim services in responding, a review on institutional change and systems, and the drafting of a plan for inclusive service delivery. community safety – VICTIM SERVICES community safety – VICTIM SERVICES The following courses are designed for frontline and management staff who support and assist individuals in coping with the immediate consequences of crime and trauma. Courses are available at no cost to employees working in victim services programs funded by the Ministry of Public Safety and Solicitor General. Once your program application has been approved, please register for courses by contacting Laurie Hearty at 604.660.5103 or Laurie.Hearty@gov.bc.ca START HERE: 1 Module III – Mobilizing for Effective Victim Services Leadership (VSP131) 4 5 Graduation Ceremony Stay connected! Come back as a lifelong learner for professional development. Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/cccs | General Inquiries: 604.528.5608 or 1.888.799.0801 55 Death Related Issues in Victim Services (VSP160) You will gain a deeper understanding of the knowledge and practical skills related to death issues in victim service delivery. Content covers diverse cultural and religious responses to death, how people from different genders and age groups respond to grief, and how to effectively notify next of kin. You will also examine self-care and team-care strategies when working with fatalities. The course includes a presentation on the role of the coroner. community safety – VICTIM SERVICES You will gain an understanding of how effective, supportive and empathetic supports received early on after a sexual assault can reduce long-term impact. Participants will observe and apply key support approaches for adult survivors in the initial and middle stages of crisis related to sexual assault. You will be given an overview of the critical components of the justice system specific to sexual assault cases. Central ethical and recovery issues that arise out of supporting women in the initial aftermath of disclosure will also be addressed. The specific needs of women who are marginalized will be reflected throughout the training. Counselling and Capacity Below is a sampling of suggested electives available through the Centre for Counselling and Community Safety. For more information, visit our website at www.jibc.ca/cccs. • Working with Heart-Broken Children (CY261) Schedule at a Glance Community Safety • On the Edge: Vicarious Trauma and Compassion Fatigue in Aboriginal Organizations (COUNS138) DATE Critical Incident Stress Management • Trauma, the Body, and the Autonomic Nervous System: Using Somatic Psychology for Resolution and Regulation (TS120) Oct 29, 2009 Mar 18, 2010 • Working More Effectively with Parents and Other Caregivers (CY267) • Introduction to Critical Incident Stress Management (CISM100) • Demobilization and Defusing (CISM101) • Critical Incident Stress Debriefing (CISM102) • Diversity and Trauma (CISM103) • Post–Critical Incident Stress Reactions (CISM200) • Psychological First Aid (CISM201) • Managing Responses to Community Disasters (CISM202) • Effective Team Participation (CISM203) • Trauma, Children, and Youth (CISM204) LOCATION FEE PAGE Introduction to Critical Incident Stress Management (CISM100) NWC NWC $182; group rate, $172 $182; group rate, $172 51 51 Oct 30, 2009 Diversity and Trauma (CISM101) NWC $182; group rate, $172 51 Oct 31-Nov 1, 2009 Demobilization and Defusing (CISM102) NWC $275; group rate, $255 51 Nov 13-15, 2009 Critical Incident Stress Debriefing (CISM103) NWC $400; group rate, $380 51 • Responding to Trauma and PostTraumatic Stress Reactions (EP251) • Working with Complicated Grief (COUNS102) COURSES Critical Incident Stress Management Certificate Block 1 Block 2 • Unspoken Truths About Suicide: Detection and Intervention Strategies within First Nations and Inuit Communities (COUNS151) Mar 19, 2010 Post-Critical Incident Stress Reactions (CISM200) NWC $182; group rate, $172 51 Mar 20, 2010 Psychological First Aid (CISM201) NWC $182; group rate, $172 52 Mar 21, 2010 Managing Responses to Community Disasters (CISM202) NWC $182; group rate, $172 52 • The Many Faces of Grief: A Culturally Sensitive Approach to a Universal Experience (COUNS153) Apr 9, 2010 Effective Team Participation (CISM203) NWC $182; group rate, $172 52 Apr 10, 2010 Trauma, Children, and Youth (CISM204) NWC $182; group rate, $172 52 Apr 11, 2010 Vicarious Traumatization (CISM205) NWC $182; group rate, $172 52 Nov 16, 2009 Apr 12, 2010 Role-Play Simulation (CISM206) NWC NWC $302; group rate, $282 $302; group rate, $282 52 52 Oct 26-30, 2009 Nov 30-Dec 4, 2009 Mar 15-19, 2010 Apr 19-23, 2010 May 10-14, 2010 Bylaw Enforcement and Investigative Skills Certificate, Level 1 (EP209) GNWC GNWC GNWC GNWC GNWC $930 $930 $930 $930 $930 53 53 53 53 53 Nov 16-20, 2009 Apr 12-16, 2010 Bylaw Enforcement and Investigative Skills Certificate, Level 2 (EP210) GNWC GNWC $930 $930 53 53 • Welcome to Canada: Working Effectively with Newcomers (COUNS168) NEW • Vicarious Traumatization (CISM205) Working with Specific Survivors of Sexual Assault (VSP182) NEW You will apply your knowledge of providing support to survivors of adult sexual assault to gain a better understanding of the unique needs of specific types of survivors of sexual assault, such as children and youth, seniors, men, same sex and historical sexual abuse survivors. Bylaw Enforcement and Investigative Skills Certificate Victim Services Practitioner Certificate “ The instructors were both really good – very knowledgeable and experienced. I feel that I have gained so much by being here and my clients are going to benefit from it as well. “ Monthly intakes Sep-Jun Module I – Orientation to Victim Services (VSP110) ONLINE $390; group rate $340 55 For training dates for these courses, refer to the Victim Services Practitioner community website available to all Victim Services personnel. Module II – Direct Service Delivery (VSP120) NWC 55 Module III – Mobilizing for Effective Victim Services Leadership (VSP131) NWC Module IV – Leading in the 21st Century (VSP140) NWC Integrating Diversity in Victim Services Work (VSP152) NWC Only open to persons employed in funded victim service programs Death Related Issues in Victim Services (VSP160) NWC 56 Working with Adult Survivors of Sexual Assault (VSP180) NWC 56 Working with Specific Survivors of Sexual Assault (VSP182) NEW NWC 56 55 55 counselling & capacity building – schedule at a glance Working with Adult Survivors of Sexual Assault (VSP180) SUGGESTED ELECTIVES 55 – Sharon Husk South Okanagan Victim Assistance Society 56 Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/cccs | General Inquiries: 604.528.5608 or 1.888.799.0801 Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/cccs | General Inquiries: 604.528.5608 or 1.888.799.0801 57 Centre for Leadership Contents: Customized Training Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Special Events. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Courses & certificates Choosing Courses and Certificates Offered by the Centre for Leadership . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Benefits of Becoming a Certificate Student of the Centre for Leadership. . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 How to Complete in a Certificate Program Offered by the Centre for Leadership. . . . . . . . . . . . . . . . . . . . 63 Welcome to the Centre for Leadership Individual courses & electives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 In rapidly changing and complex times, leaders need to equip themselves with new skills and training to successfully manage their teams and organization. Great leaders develop through a never-ending process of education, training and experience. Whether you’re an emerging leader looking for new skills and experiences to open new career doors, or a seasoned manager looking for fresh perspectives and insights, the Centre for Leadership offers a variety of courses to meet your education and training needs. Associate Certificate in Leadership and Conflict Resolution Certificate Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Learning Path. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Our courses and certificates cover all areas of expertise, knowledge, and understanding that are needed to lead successfully. Our expert faculty combines theory with practice, and you will find the content of the courses immediately applicable to your organizational setting, whether you work in government, the private sector, or a non-profit organization. Take individual courses that target specific competencies, such as facilitation, instruction, performance management, coaching, change management, team building, or engaging diversity. Or, enroll in one of our certificate programs. Our certificates include: • Foundations of Effective Management and Leadership Certificate • Associate Certificate in Leadership and Conflict Resolution Instructor Development Certificate Certificate Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Learning Path. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Courses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Management and Leadership Development for Community Settings Certificate Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Courses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 centre for leadership centre for leadership Foundations of Effective Management and Leadership Certificate Certificate Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Learning Path. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Courses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Course listings Courses by Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Courses by Course Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 • Instructor Development Certificate The Centre for Leadership also offers customized courses and programs developed for your organization’s specific needs. Contact us today – for education and training that is practical and immediately applicable to successfully leading and managing in your workplace and community. 58 Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/leadership | General Inquiries: 604.528.5608 or 1.888.799.0801 Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/leadership | General Inquiries: 604.528.5608 or 1.888.799.0801 59 Our most popular customized courses: • Appreciative Inquiry • Flawless Facilitation the First Time • Foundations of Effective Management and Leadership Part 1: Leading the Way • Instructor Development • Leading with Emotional Intelligence • Make Presentations that Make Things Happen • Team Building Tactics: Making the Whole Greater Than the Sum • To Tell the Truth: Dealing with Negativity in the Workplace Centre for Leadership See page 66 for more Management and Leadership courses. CUSTOMIZED TRAINING SOLUTIONS – ANY TIME, ANYWHERE We can also deliver our certificate programs at your organization - see page 63 for a list of Certificates. Do you want to equip your organization’s next generation of leaders with the knowledge they need to successfully manage in the future? Interested in providing a practical educational experience to your staff that will improve their ability to navigate today’s workplace challenges? Invest in your staff’s leadership capacity and competencies with customized Centre for Leadership courses and programs delivered in your workplace, community or organization. A few of our clients: With our customized training solutions, we can tailor any of our courses to meet your organization’s specific learning goals, and bring our outstanding faculty to you. Choose a one, two or three day course, or reap the benefits of providing your staff with a certificate program. Our customized training is a cost-effective, practical and efficient way to provide the targeted, essential management, leadership and instructional skills your staff and organization need. • City of Burnaby By training your staff to recognize, understand and demonstrate management and leadership qualities more effectively, solve problems collaboratively, and communicate with respect and clarity, you will build a high performance culture of trust, mutual support and commitment to continuous improvement. Thresholds of Presence: Courageous Conversations for Difficult Times (SPE111) For every outer challenge, there is an internal place to stand that enables us to meet that challenge with courage, conviction and generosity. The present difficulties of the world – economic, existential or ecological – call for a radical shift in our wants and needs, and therefore in our very identities. These radical shifts call for individuals to move through thresholds of understanding and presence. These threshold experiences combine a radical internal simplification of our lives with a fierce focus on our necessary work in the outer world. They ask us to be bigger, more adventurous, more equal to the larger storms that blow through life – including the present economic storm. Join David Whyte for a journey through the poetic tradition, looking at the thresholds human beings have always had to cross to live a larger, richer, more courageous and more generous life, no matter the outward circumstances. Date: Time: Credit: Fee: Location: Early Bird Rate: Instructor: Nov 6, 2009 9:00 - 4:30 0.5 $195, includes networking lunch JIBC New Westminster Campus $175 before Sep 30 David Whyte David Whyte’s approach reframes leadership through understanding as a series of courageous conversations – with others, with the future, between different parts of the organization, with coworkers and customers, and always as a foundation for our sense of self. David is the author is six volumes of poetry and two best-selling books of prose. His most recent work, The Three Marriages: Understanding the Essentials of Work, Self and Relationship, was published in January 2009. For more information about David visit: www.davidwhyte.com • Ballard Power Systems • BC Association for Community Living Leadership Through Storytelling (SPE107) • BC BioMedical Laboratories • BC Safety Authority • BC Teacher’s Federation • Community Corrections • Department of Canadian Heritage • District of Saanich • Fraser Valley Regional Library • Hospital Employees’ Union • Industrial Alliance Pacific • Northern Shuswap Tribal Council • RainCity Housing and Support Society • WorkSafeBC For more information about customized training solutions, contact Coordinator, Centre for Leadership at 604.528.5633 or leadership@jibc.ca You’ll be in good company. To register for these special events, follow our usual registration procedure, as described on page 138. The ability to tell the right story at the right time is a powerful leadership skill. Stories can engage us in a common cause, create shared meaning, and galvanize us to develop a future vision for a workplace or community. Stories build dialogue around the direction and culture of our organizations. Join award-winning storyteller and author Richard Van Camp in this interactive one-day course. Learn what makes a story powerful, when to tell a story, and how to deliver it. Practice telling your own stories and learn to develop shared stories. This course is an opportunity for any leader who wishes to learn how to bring the craft of storytelling into any situation to unite and inspire others. Date: Time: Credit: Fee: Location: Instructor: Nov 27, 2009 9:00 - 4:30 0.5 $195, includes networking lunch JIBC Great Northern Way Campus Richard Van Camp Richard Van Camp, BFA, MA, is a proud member of the Dogrib (Tlicho) Nation from Fort Smith, Northwest Territories and a graduate of the En’owkin International School of Writing. Richard currently teaches creative writing for Aboriginal students at UBC. An award-winning author, his books include a novel, The Lesser Blessed; a collection of short stories, Angel Wing Splash Pattern; and two children’s books with Cree artist George Littlechild, A Man Called Raven and What’s the Most Beautiful Thing You Know About Horses? He is CBC Radio’s Writer in Residence for its North by Northwest Program. Centre SPECIAL for leadership EVENTS customized centre for training leadership solutions Become a Learning Organization Special Events For more information about Richard visit: www.nativewiki.org/richard_van_camp Seating is limited to 40 participants. “ The instructor was extremely effective, knowledgeable, articulate, skilled, and funny. Sincere thanks for an excellent workshop which specifically met the needs of our team.” – Deborah Meyers, Manager, Arts and Heritage, Department of Canadian Heritage, BC/Yukon Region 60 Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/leadership | General Inquiries: 604.528.5608 or 1.888.799.0801 Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/leadership | General Inquiries: 604.528.5608 or 1.888.799.0801 61 Special Events How to complete a certificate program offered by the Centre for Leadership To register for these special events, follow our usual registration procedure, as described on page 138. Social Media is dramatically changing the way we build relationships, lead our organizations, and inspire social change. Coupled with new technologies is an increased demand from consumers and clients for accountability, access to information, participation, and ethical and transparent institutional conduct. Yet, despite making financial investments in web tools, many organizations have not made the cultural shift required to capitalize on technology’s capacity for creating meaningful public participation or social change. As a senior leader or strategist, this course will help you understand how social media can transform your organization and engage your constituents. You’ll hear from leaders who have struggled – and succeeded – in using digital innovation to collaborate across silos, create authentic dialogue with the public, harvest new ideas, and better respond to a rapidly changing world. Understand and overcome the barriers to creating a new organizational culture of openness and collaboration. Learn what human resource models are needed to support this innovation. You’ll leave the course with fresh perspectives and concrete ideas about how your organization can embrace technology to further your social mission. Seating is limited to 40 participants. Date: Time: Credit: Fee: Location: Instructor: Mar 5, 2010 9:00-4:30 0.5 $195, includes networking lunch JIBC Great Northern Way Campus Jason Mogus Jason Mogus is the CEO of Communicopia, an online strategy and design firm supporting organizations working for sustainability and social change. He leads online vision and strategy engagements for clients including BC Hydro, The Elders, Make Poverty History, Greenpeace Canada and the United Nations Foundation. He is a partner and board member with BC Social Ventures Partners and was a founding board member of Canadian Business for Social Responsibility. In 2001 he was awarded as one of Business in Vancouver’s “Top 40 Under 40” entrepreneurs and led Communicopia to receiving the BC Technology Industry Association’s first “Leadership in Social Responsibility” Award. He has been featured in international media including the New York Times, CBC Newsworld, and The Guardian. In 2007 his team earned a coveted Webby Award for World’s Best Charitable Website. For more information about Jason visit: www.communicopia.com Special Events 2009 - 2010 The Future of Mediation: The end as we know it? (SPE108) Leadership Through Storytelling (SPE107) For event description see page 87 Date(s): Oct 8, 2009 Instructor: Peter Adler For event description see page 61 Date(s): Nov 27, 2009 Instructor: Richard Van Camp The Revisioning of Family Therapy: Race, Culture & Gender in Clinical Practice (SPE102) Don’t Panic! Brief Strategic Treatment of Anxiety Disorders (SPE103) For event description see page 23 Date(s): Oct 29-30, 2009 Instructor: Dr. Kenneth V. Hardy For event description see page 23 Date(s): Jan 21-22, 2010 Instructor: Reid Wilson Thresholds of Presence: Courageous Conversations for Difficult Times (SPE111) Digital Innovation: New Tools for Engaging Your Constituents (SPE124) For event description see page 61 Date(s): Nov 6, 2009 Instructor: David Whyte For event description see page 62 Date(s): Mar 5, 2010 Instructor: Jason Mogus | www.jibc.ca/leadership • There is a $30 non-refundable certificate enrolment fee ($50 for the Associate Certificate in Leadership and Conflict Resolution). Courses & Certificates Choosing courses and certificates offered by the Centre for Leadership Note: if you are a student currently enrolled in the Management and Leadership Development in Community Settings Certificate, see page 75. Certificates: • Foundations of Effective Management and Leadership Certificate (page 64) • Associate Certificate in Leadership and Conflict Resolution (page 71) You will find two different lists to help schedule your courses • Instructor Development Certificate (page 72) Electives and general enrolment courses: List 1 is organized based on Location. This will meet your needs if you know you are going to take all of your courses at one particular location. See page 77. • Management and Leadership (page 66) • Instructor Development (page 73) Journey through Complex Trauma: Focusing, Treatment & Healing (SPE114) For event description see page 24 Date(s): Apr 15-16, 2010 Instructors: Shirley Turcotte with Alannah Earl Young Transforming Communities using Forum Theatre: Empower Your Inner Voice (SPE122) For event description see page 87 Date(s): May 6, 2010 Instructor: David Diamond Understanding the Impact of Trauma & Neglect on the Developing Child: Clinical Implications & Application of Neurodevelopmentally-Informed Treatment Strategies (SPE104) When you enroll in a certificate at the Centre for Leadership you join a learning community and participate in a unique educational experience that combines theory and practice. You can expect to interact with your fellow students through role-play simulations and interactions that help you make sense and build meaning of the course content. List 2 is sorted by Course Name. This will provide you with a comprehensive list of dates and locations sorted by course name, and will suit your needs if you are interested in taking one particular course. See page 80. Becoming a certificate student will help you: Learner Services Fee (LSF) • gain the leadership or instructional skills you need to excel in your current career; • enhance your career prospects with a recognized post-secondary credential; • choose the amount of time you have for taking courses and the speed at which you learn and integrate the new skills; • join a community of learners through which you will receive valuable resources and advance notice about learning opportunities; • access the JIBC’s extensive collection of books, periodicals, and videos including a wide variety of online journals and articles, courtesy of the JIBC virtual library; and • celebrate your success with friends and family when you graduate at the JIBC convocation ceremony. As part of our commitment to improving the quality of services for our students, the JIBC charges a learner services fee (LSF) of $5 per course credit to a maximum of six credits per course ($30). The fee is applied to credit courses only and is collected at the time of registration. Course fees listed in the calendar do not include the LSF. For more information see page 143. For event description see page 24 Date(s): Jun 2-3, 2010 Instructor: Dr. Bruce Perry For more information visit: www.jibc.ca/csjd or call 604.528.5608 Registration: 604.528.5590 or 1.877.528.5591 • Complete the enrolment form available on our website: www.jibc.ca/leadership or email leadership@jibc.ca Benefits of being a Certificate Student with the Centre for Leadership The Community & Social Justice Division is pleased to present the following Special Events: 62 • Enroll in a certificate at any point during your program, before you register for the final assignment or practicum. COURSES & CERTIFICATES SPECIAL EVENTS Digital Innovation: New Tools for Engaging Your Constituents (SPE124) | General Inquiries: 604.528.5608 or 1.888.799.0801 Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/leadership | General Inquiries: 604.528.5608 or 1.888.799.0801 63 Electives Choose two courses (four days of study) from the following electives offered at one of our three campuses. See page 66 for elective course descriptions. • Advocacy Skills: the Tools for Change, MGMT185 (2 days) (1 credit) NEW • Appreciative Inquiry, MGMT135 (2 days) (1 credit) • Employee Engagement: Tools that Get Results MGMT315 (2 days) (1 credit) (Formerly People Problems: How to Supervise Challenging Employees) Foundations of Effective Management and Leadership Certificate • Engaged Diversity: Transforming Difference in Your Workplace or Community, MGMT187 (2 days) (1 credit) NEW If you are, or plan to be, a supervisor or manager in the private, public, or non-profit sector, this certificate is for you. The program reflects current thinking and practices in management and leadership education, with a particular focus on the necessary skills for effective leadership. You will learn the dynamics of leadership, and come away with practical strategies for performance management, planning, human resource development, and employee relations. • The certificate program is 14 days, with 10 days of required courses and 4 days of electives. • Courses may be taken individually or as part of the certificate. • Flawless Facilitation the First Time, MGMT177 (2 days) (1 credit) • We recommend you complete the program within 3 years. • From a Distance: Leading Virtual and Remote Teams MGMT183 (2 Days) (1 credit) NEW • Best Practices for Aboriginal Supervisors (COUNS172) NEW, page 26 • Introduction to Project Management: Managing the Project and Leading the Team, MGMT166 (2 days) (1 credit) • Leading Change in Turbulent Times, MGMT186 (2 Days) (1 credit) NEW Transfer credit agreements • Leading from the Middle, MGMT151 (2 days) (1 credit) • Leading with Emotional Intelligence, MGMT122 (2 days) (1 credit) Part 1: Leading the Way, FMGMT100 (3 days) (1.5 credits) • Maximizing Your Brain Potential: The Modern Leadership Tool MGMT160 (1 day) (.5 credit) Part 2: Inspiring Teams and Managing Change (Formerly Leading through Effective Conflict and Change) FMGMT200 (2 days) (1 credit) • Mentoring: Building New Leaders, MGMT157 (2 days) (1 credit) Part 3: The Leader’s Role in Effective Employee Relations, FMGMT301 (2 days) (1 credit) Part 4: The Leader’s Role in Human Resource Management, FMGMT401 (3 days) (1.5 credits) • More than Words: Understanding Body Language, MGMT182 (Formerly Body Language at Work: Advanced Techniques MGMT170) (2 Days) (1 credit) The following required courses must be completed in the order shown: For more information about the Foundations of Effective Management and Leadership certificate, visit our website at www.jibc.ca/leadership or contact the Program Planner at 604.528.5665 or Program Assistant at 604.528.5630 or leadership@jibc.ca Note: You can take Parts 1 & 2 (FMGMT250) and Parts 3 & 4 (FMGMT350) combined. See course descriptions for details. • Strategic Planning: Getting Strategy Off the Shelf and into Service MGMT179 (2 days) (1 credit) • Team Building Tactics: Making the Whole Greater than the Sum, MGMT132 (2 days) (1 credit) • The Quantum Way: Learning from the Future, MGMT155 (2 days) (1 credit) • Turning Down the Heat: Being Reasonable with Unreasonable People, MGMT159 (2 days) (1 credit) 64 Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/leadership | If you work in a not-for-profit setting, you can also take Leading the Way to Continuous Quality Improvement and Workplace Wellness (MDCS260) or Managing Scarce Resources (MDCS270) as electives. Please see page 76 for course descriptions. You may also be interested in taking the following counselling and capacity building courses as elective credit: All courses are available on a contract basis and can be delivered anywhere in the province. Our Foundations of Effective Management and Leadership Certificate has a transfer credit agreement in place with the British Columbia Institute of Technology (BCIT). Call 604.528.5633 or email leadership@jibc.ca for details. Note: You can also take Foundations of Collaborative Conflict Resolution (CCR100) and Mediation Skills Level I (CCR180) as elective credits. See Associate Certificate in Leadership and Conflict Resolution on page 71 for more information. • Fostering Critical Thinking in the Workplace, MGMT184 (2 days) (1 credit) NEW • Leading and Managing the Generations in Today’s Workplace, MGMT156 (2 Days) (1 credit) • Full attendance is required. • Workplace Communications: It’s All About You, MGMT134 (2 days) (1 credit) (Formerly Business Communications: It’s All About You) General Inquiries: 604.528.5608 or 1.888.799.0801 • Claiming Our Strength, Struggle and Space: Racialized Women Facilitators and Consultants Building Critical and Responsive Communities (COUNS170) NEW, page 27 • Facilitate This! Group Leadership Skills for Youth Workers (C4278) NEW, page 36 Your Suggested Learning Path 1 START HERE: The following core courses in the certificate program must be completed in the order shown: Part 1: Leading the Way FMGMT100 Part 2: Inspiring Teams and Managing Change FMGMT200 Part 3: The Leader’s Role in Effective Employee Relations FMGMT301 Part 4: The Leader’s Role in Human Resource Management FMGMT401 Final Assignment You have six months to submit your final assignment (FMGMT500). Success depends on leadership skills at all levels of our organizations. As a new, seasoned or future leader you will examine your personal leadership and communication styles and determine their effectiveness. You’ll explore your key roles and responsibilities as a supervisor or manager, and review key leadership and management theories and their practical application back in the workplace. Several assessment tools will be used to help you determine how best to increase your leadership capacity. Instructor(s): Gina Buchanan, Georganne Oldham, Rick Thomas, Gail Sexsmith, Patricia Galaczy 2 Complete four days (2 credits) of Management and Leadership electives (see course descriptions beginning on page 66). 3 You have six months to submit your final assignment. 4 Graduation Ceremony ABORIGINAL LEADERSHIP CERTIFICATE & DIPLOMA PROGRAM Stay connected! Come back as a lifelong learner for professional development. Prerequisites: Length: Credit: Fee: Dates & locations: None 3 days (21 hours) 1.5 $390-$445 Page 81 Part 2: Inspiring Teams and Managing Change (FMGMT200)* You can complete your electives simultaneously with core courses. Complete your Final Assignment (FMGMT500) REQUIRED COURSES Part 1: Leading the Way (FMGMT100) Note: Parts 1 & 2 combined (FMGMT250) and Parts 3 & 4 combined (FMGMT350) are also offered. • Facilitation and Presentation Skills for Aboriginal Leaders (COUNS173) NEW, page 30 Foundations of Effective Management and Leadership As a manager or supervisor, you are responsible for leading others through a solid problem-solving and decisionmaking process that helps employees resolve conflict and gain “buy-in” to change processes. In this two-day course, you will gain a better understanding of team dynamics, examine your role in the change management process, and enhance your own and your staff’s decision-making and problem-solving capabilities. Instructor(s): Gina Buchanan, Georganne Oldham, Patricia Galaczy *(Formerly Leading Through Effective Conflict and Change) Prerequisites: Length: Credit: Fee: Dates & locations: FMGMT100 2 days (14 hours) 1 $270-$325 Page 81 foundations of effective management & leadership certificate foundations of effective management & leadership certificate • Coaching for Improved/Enhanced Performance, MGMT332 (2 days) (1 credit) • Working Effectively with Boards of Directors MGMT180 (1 day) (.5 credits) The Aboriginal Leadership Certificate & Diploma programs are designed for those working in leadership and management positions as well as those seeking leadership positions. For more information see page 8. Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/leadership | General Inquiries: 604.528.5608 or 1.888.799.0801 65 Parts 1 and 2 Combined (FMGMT250) Take Foundations of Effective Management and Leadership Part 1: Leading the Way and Part 2: Inspiring Teams and Managing Change together in this five-day intensive course. Instructor(s): Gina Buchanan; Georganne Oldham, Rick Thomas, Gail Sexsmith, Patricia Galaczy None 5 days (35 hours) 2.5 $665 Page 81 Part 3: The Leader’s Role in Effective Employee Relations (FMGMT301) If you’ve ever had to manage employees with performance issues, you’ll know how demanding and time-consuming it can be. Through practical exercises and case studies, this course will enable you to more effectively manage employee relations in both unionized and non-unionized workplaces. You’ll get an overview of relevant employment and labour legislation, knowledge of relevant industry standards, the principles of due process, and the opportunity to apply it to workplace scenarios. The course focuses on specific guidelines and techniques to help you meet the challenge of dealing with performance. Instructor(s): Gail Sexsmith, Bill Mathieson, Fazal Bhimji Prerequisites: Length: Credit: Fee: Dates & locations: FMGMT100, FMGMT200 or FMGMT250 2 days (14 hours) 1 $270 - $300 Page 81 This course provides a conceptual framework, technical skills, and practical tools for effective human resource management. You will learn about successfully developing and managing human resources within your organization. Course content includes recruitment, selection, and retention of employees; writing competency-based job descriptions with performance goals, measures, and action plans; identification and application of ways to enhance staff performance and development; and writing and completing performance appraisals. Instructor: Patricia Galaczy Prerequisites: Length: Credit: Fee: Dates & locations: Parts 3 and 4 Combined (FMGMT350) Take Foundations of Effective Management and Leadership Part 3: The Leader’s Role in Effective Employee Relations and Part 4: The Leader’s Role in Human Resource Management in this five-day intensive course. Instructor(s): Bill Mathieson, Gail Sexsmith, Patricia Galaczy, Fazal Bhimji Prerequisites: Length: Credit: Fee: Dates & locations: FMGMT100, FMGMT200 or FMGMT250 5 days (35 hours) 2.5 $665 Page 81 Final Assignment (FMGMT500) To receive a Foundations of Effective Management and Leadership Certificate, you must successfully complete a written assignment that shows you have integrated the learning from the program. The project is designed to benefit both you and your organization. There are eight topics from which you may choose, and it must be completed within six months of registration. We recommend that you complete your electives before you complete your final assignment. Contact leadership@jibc.ca or 604.528.5631 for more details. Fee: 66 FMGMT100, FMGMT200 or FMGMT250, FMGMT301 3 days (21 hours) 1.5 $390- $420 Page 81 Registration: 604.528.5590 or 1.877.528.5591 $150 | www.jibc.ca/leadership Leadership Electives Advocacy Skills: The Tools for Change (MGMT185) NEW We all have the power to influence our world for the better through improving our advocacy skills. This course is for you if you’re in the not-for-profit sector and wish to improve your skills to advocate for change at any level – from grassroots to large systems. More than ever, when the competition for scarce resources increases, effective advocacy skills become a critical asset. Through an interactive, problemsolving approach, you will gain a thorough understanding of how to influence the policy-making process in your own context and learn to formulate an effective advocacy campaign. Together with others committed to positive community change, you will enhance your ability to lobby and influence key decision makers and gain confidence in your leadership role. Instructor: Laney Bryenton Prerequisites: Length: Credit: Fee: Dates & locations: Appreciative Inquiry (MGMT135) Examine the theory behind Appreciative Inquiry (AI), engage in the 5D model (Definition, Discovery, Dream, Design, and Delivery), and explore ways to apply it in your organization or group. AI is an organizational change and group development approach that focuses on what is working well (appreciative) by engaging people in asking questions and telling stories (inquiry). This shift in focus, from what is often a problem-based approach, to the positive generates life within the organization or group, enabling it to move more effectively towards its goals. This course may also be used as an elective in the Instructor Development Certificate. Instructor: Doug Kerr, Kathryn Thomson Prerequisites: Length: Credit: Fee: Dates & locations: None 2 days (14 hours) 1 $265 Page 80 Best Practices for Aboriginal Supervisors (COUNS172) NEW For course description, please see page 26. Credit: Date(s): Fee: Instructor: | None 2 days (14 hours) 1 $265 Page 80 1 Sep 28-29, 2009 – NWC $280; group rate, $260 Mahara Allbrett General Inquiries: 604.528.5608 or 1.888.799.0801 Claiming Our Strength, Struggle and Space: Racialized Women Facilitators and Consultants Building Critical and Responsive Communities (COUNS170) NEW For course description, please see page 27. Credit: Date(s): Fee: Instructors: .5 Oct 23, 2009 – GNWC $165; group rate, $155 Benita Bunjun, Rain Daniels Coaching for Improved / Enhanced Performance (MGMT332) Develop your coaching skills to better guide others in problem solving and improving performance. As a leader, you must have employee commitment in order to achieve the results needed in today’s workplace. Learn strategies and skills to coach your employees and achieve long-term results. You will be able to identify which type of coaching is required, avoid the pitfalls involved with coaching, use specific communication skills to facilitate the coaching process, and coach to develop commitment. Instructor: Maureen Hannah Prerequisites: Length: Credit: Fee: Dates & locations: None 2 days (14 hours) 1 $265 Page 80 Dealing with Overwhelm: New Answers for Today’s Workplace (MGMT143) CONTRACT ONLY The course content and delivery can be customized to fit your organization or community’s needs. This powerful, highly interactive, and personally focused course is designed for anyone in search of new ways to deal with feeling overwhelmed. Stress and other mental disorders such as anxiety and depression are fast becoming the leading workplace disability in Canada. Research shows that the traditional coping strategies to handle stress are no longer as effective as they once were. Explore current organizational trends; identify current coping patterns and beliefs that create stress and hinder positive change; and learn to implement strategies for a personal position of choice and control. Practice advanced focus techniques, including meditation, to mobilize your internal resources and regain a sense of work/life balance. Instructor(s): Vals Fauquier, Georganne Oldham Employee Engagement: Tools That Get Results (MGMT315)* Discover the techniques and tools to transform problem behavior into a culture of engagement in your workplace. Have you ever had the challenge of dealing with employees whose performance is ineffective or whose behaviour gets in the way? Managing these situations is demanding, stressful, and time consuming. If the situation is ignored, the motivation and productivity of all employees can suffer. Develop the skills to deal with poor performance and make your job as a supervisor or manager easier and more satisfying. Identify your own role in poor employee performance. Learn to engage your employees so that they can commit to building a healthy, productive work environment. You will focus on specific guidelines and techniques to build effective employee engagement with confidence. Instructor: Joyanne Landers *(Formerly People Problems: How to Supervise Challenging Employees) Prerequisites: Length: Credit: Fee: Dates & locations: None 2 days (14 hours) 1 $265 Page 80 Engaged Diversity: Transforming Difference in Your Community or Workplace (MGMT187) NEW In our increasingly globalized and interconnected society, diversity is evident everywhere and can no longer be relegated to the sidelines. This highly interactive course will help you move beyond “managing” diversity to developing the knowledge and tools needed to authentically engage with difference and foster inclusion in your community and workplace. You will be introduced to a powerful framework for understanding difference and change. You will reflect on the impact of diversity in your life; learn to maximize the skills, knowledge and commitment of your diverse workforce; and develop strategies that will foster respectful and productive workplaces and communities. Instructor: Eugenia Wang Prerequisites: Length: Credit: Fee: Dates & locations: Facilitation and Presentation Skills for Aboriginal Leaders (COUNS173) NEW For course description, please see page 30. Credit: Date(s): Fee: Instructor: 1 Apr 8-9, 2010 – NWC $280; group rate, $260 Mahara Allbrett Facilitate This! Group Leadership Skill for Youth Workers (CY278) NEW For course description, please see page 36. Credit: Date: Fee: .5 Jan 29, 2010 – NWC $165, group rate $155 Flawless Facilitation the First Time (MGMT177) Flawless facilitation is the key to successful outcomes in meetings presentations and group processes. Learn how a facilitator can contribute to effective group functioning and communications; how to prepare for a meeting or presentation; and practical facilitation skills required to achieve a positive experience. Specific facilitation challenges and solutions will be clarified. Enrolment is limited to 16. This course may also be used as an elective in the Instructor Development Certificate. Instructor: Leila Rahemtulla Prerequisites: Length: Credit: Fee: Dates & locations: None 2 days (14 hours) 1 $265 Page 80 LEADERSHIP ELECTIVES foundations of effective management & leadership certificate Prerequisites: Length: Credit: Fee: Dates & locations: Part 4: The Leader’s Role in Human Resource Management (FMGMT401) None 2 days (14 hours) 1 $265 Page 80 For information call 604.528.5633 Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/leadership | General Inquiries: 604.528.5608 or 1.888.799.0801 67 Successful leaders have one thing in common – at the core of their learning style is a routine examination and challenging of those taken-for-granted assumptions that inform their approach to decision-making and relationships. In this workshop, you’ll explore the value of critical thinking in successful leadership. Using a powerful but simple critical thinking model, you’ll learn to identify and explore your assumptions and their link to the effectiveness of your problem solving, decision making, relationship building and management of people and teams. Assess your own thinking styles and appreciate those of others. Use interpersonal and selfassessment tools to develop new perspectives. Gain new tools to handle resistance and persistence when new assumptions are tested. The outcomes will have a direct impact on your working and personal lives and will enhance your personal effectiveness. Instructor: Shawn Ireland Prerequisites: Length: Credit: Fee: Dates & locations: None 2 days (14 hours) 1 $265 Page 80 Foundations of Collaborative Conflict Resolution (CCR100) See page 102 for course description. Prerequisite(s): Length: Credit: Fee: Dates & locations: None 3 days (21 hours) 1.5 $535 – $595 Page 120 Learner Services Fee (LSF) As part of our commitment to improving the quality of services for our students, the JIBC charges a learner services fee (LSF) of $5 per course credit to a maximum of six credits per course ($30). The fee is applied to credit courses only and is collected at the time of registration. Course fees listed in the calendar do not include the LSF. For more information see page 143. 68 From a Distance: Leading Virtual and Remote Teams (MGMT183) NEW Leading and Managing the Generations in Today’s Workplace (MGMT156) Advances in workplace technology, a focus on work/life balance, and reduced budgets are all leading to an increase in the prevalence of remote or virtual teams. Virtual team members may work from home, in dispersed offices, or “hot desk” in different offices or regions. This shift is creating challenges to the way we work, manage and assess performance. In this course, you’ll learn new skills and perspectives that will help you effectively manage virtual or remote teams, foster the behaviours of high-performing virtual teams, and assess barriers and opportunities for using virtual teams. You’ll develop core influence skills to manage the politics of leading virtual teams. You’ll define communication needs, coordinate and facilitate solutions to accomplish team tasks, and learn best practices that can be immediately applied to your workplace. Instructor: Shawn Ireland Today’s leaders face a unique challenge – how to successfully manage and lead individuals from four different generational groups. Discover the learning and communication style characteristics of these four groups and learn how to create a successful working relationship with each group. Learn to acknowledge and appreciate their distinctive contributions to the workplace. Develop tools and techniques to communicate effectively, increase motivation, and support the performance of each of the four generational groups. Instructor: Kathi Irvine Prerequisites: Length: Credit: Fee: Dates & locations: None 2 days (14 hours) 1 $265 Page 81 Introduction to Project Management: Managing the Project and Leading the Team (MGMT166) This introduction to project management will help you assume a leadership role on any project, large or small, and leverage the talents, perspective and energy of all your team members. Learn the leadership skills and qualities you need to communicate internally with your team and to external stakeholders. Understand the essentials of high-performance project management: developing the plan, the structure, work estimates, project schedules and budgets. For optimal benefit, bring an anticipated project to work on throughout the course. Instructor: Doug Kerr Prerequisites: Length: Credit: Fee: Dates & locations: Registration: 604.528.5590 or 1.877.528.5591 Prerequisites: Length: Credit: Fee: Dates & locations: None 2 days (14 hours) 1 $265-$320 Page 82 Leading Change in Turbulent Times (MGMT186) NEW The ability to not only react to change, but to maintain a sense of control through change processes, is becoming a required competency in today’s workplace. In this course, you’ll examine the personal and organizational impact of change. Explore new organizational practices that allow you to access the collective wisdom of your team and organization to lead it into the future. Learn what neuroscience has to tell us about how to effect real change in our organization. This course will use a range of case studies, personal reflection, as well as small and large group discussions to help you manage your own reaction to change, and build a team that can adapt – and thrive – in an ever-changing environment. Instructor: Georganne Oldham Prerequisites: Length: Credit: Fee: Dates & locations: None 2 days (14 hours) 1 $265 Page 82 None 2 days (14 hours) 1 $285 (includes textbook) Page 82 Leading From the Middle (MGMT151) Make Presentations that Make Things Happen! (MGMT165) As a middle manager, you are the link between senior management and front-line staff, between strategy and implementation, between providing measurable results and developing people. You are sometimes required to mediate the competing expectations of those above, below and around you. In this course, you’ll learn the current and emerging roles of the middle manager. You’ll also learn how to build positive, productive relationships with senior managers, fellow middle managers, and team members. You’ll develop the knowledge, skills and self-awareness needed to contribute effectively to the success of your organization, its talent pool, and its stakeholders, and continually build capacity for the future. Instructor: Doug Kerr CONTRACT ONLY Prerequisites: Length: Credit: Fee: Dates & locations: None 2 days (14 hours) 1 $265-$325 Page 82 The course content and delivery can be customized to fit your organization or community’s needs. Develop the confidence and the competence to make a presentation that is interesting, engaging, and persuasive – one that makes things happen! You will prepare to deliver well-organized oral presentations with confidence and clarity. Whether you are presenting to a small group of work colleagues or to a large external audience, you will learn to speak clearly and persuasively by using effective vocal, verbal and physical techniques in a style that matches the message. Manage potentially disruptive audience members and get audience buy-in. Change the normal anxiety that is part of the experience of making a presentation into the energy that ensures a powerful presentation. This course may also be used as an elective in the Instructor Development Certificate. Instructor: Doug Kerr Leading with Emotional Intelligence (MGMT122) For information call 604.528.5633 Strengthen your leadership ability by increasing your emotional intelligence. Gain an understanding of what emotional intelligence is and how effective leaders use it in the workplace. Explore areas in which emotional intelligence plays a key role, including problem solving, performance and effectiveness, communication in conflict situations, and leadership in a dynamic and changing environment. This course includes completing the BarOn EQ-i® Emotional Quotient Inventory™, and an online assessment by one of the Instructors, who is a certified BarOn EQ-i® Emotional Quotient Inventory™ administrator. Instructor(s): Raj Gill, Maureen Hannah Maximizing Your Brain Potential: The Modern Leadership Tool (MGMT160) Prerequisites: Length: Credit: Fee: Dates & locations: None 2 days (14 hours) 1 $300 ($265 plus $35 for EQ-I instrument) Page 82 Your brain is the ultimate Personal Digital Assistant and has the “RAM” or storage capacity of approximately 10 million onethousand page books. Its processing speed is incalculable. Most of us fill less than 50% of that capacity and utilize less than 10% of our ability to process new or novel material on a given day. In this course, you’ll discover the most current research findings in the fields of cognitive psychology, neuropsychology, psychopharmacology, and brain anatomy and gain practical tools to apply this knowledge for more effective daily functioning. Understand the impact of stress on the brain and examine other common barriers to optimal brain functioning. Recognize how these barriers manifest physically, emotionally, spiritually, and interpersonally. As a leader in your organization, you will also develop and apply practical strategies to achieve and maintain optimal brain functioning as it applies to the individuals and the teams you lead. Instructor: Kathryn Priest-Peries Prerequisites: Length: Credit: Fee: Dates & locations: | www.jibc.ca/leadership | General Inquiries: 604.528.5608 or 1.888.799.0801 Registration: 604.528.5590 or 1.877.528.5591 | None 1 day (7 hours) .5 $185 Page 82 www.jibc.ca/leadership Mediation Skills Level I (CCR180) See page 105 for course description. Prerequisite(s): Recommended: Length: Credit: Fee: Dates & locations: Mentoring: Building New Leaders (MGMT157) Mentoring is an essential component of effective leadership. A mentorship program is integral to the retention of valued employees and to succession planning. This course will provide you with mentorship training to develop, coach and engage your staff. Learn key strategies for effective mentoring that can be applied immediately in your workplace. Encourage and support beneficial change, build trust, use constructive feedback and support ethical decision making in a mentoring context. Learn how to design a formal mentoring program for your workplace and effectively maximize your program. Envision and design dynamic partnerships for your own situation, because when a mentor and protégé mutually commit, it’s transformative for both. Instructor(s): Maureen Hannah, Ann Naymie Prerequisites: Length: Credit: Fee: Dates & locations: None 2 days (14 hours) 1 $265 Page 82 More than Words: Understanding Body Language (MGMT182) NEW Many of us are unaware of the true impact we have on others through our body language. This course will help you improve your professional relationships and effectiveness by mastering the skills of nonverbal communication. You will learn how to make contact with positive first impressions, discover subtle interview skills, receive negotiation and presentation tips, develop your cross-cultural awareness, practice active listening, and gain communication strategies to influence others. This activity-driven course aims to increase levels of self-awareness and maximize communication effectiveness, impact and finesse. Instructor: Jason Cressey Prerequisites: Length: Credit: Fee: Dates & locations: | CCR100 or CCR101 CCR170 3 days (21 hours) 1.5 $535 – $575 Page 122 LEADERSHIP ELECTIVES LEADERSHIP ELECTIVES Fostering Critical Thinking in the Workplace (MGMT184) NEW None 2 days (14 hours) 1 $265 Page 83 General Inquiries: 604.528.5608 or 1.888.799.0801 69 The Quantum Way: Learning from the Future (MGMT155) LEADERSHIP ELECTIVES Prerequisites: Length: Credit: Fee: Dates & locations: Prerequisites: Length: Credit: Fee: Dates & locations: None 2 days (14 hours) 1 $265 Page 83 To Tell the Truth: Dealing with Negativity in the Workplace (MGMT105) CONTRACT ONLY Strategic Planning: Getting Strategy Off the Shelf and into Service (MGMT179) The course content and delivery can be customized to fit your organization or community’s needs. Individuals, teams and organizations plan every day, but the day-to-day challenges at work can upset our capacity to think and plan strategically for success. In this course, you’ll explore the principles and concepts of strategic planning within an organizational context. Learn a typical strategic planning cycle and explore its inherent process components. Explore the concepts of strategic thinking, management and planning, and discuss how these form a part of a new model for strategy. Using applied concepts and activities, you will be able to understand strategy, move toward thinking strategically, and develop a draft strategic planning process and model for your department or organization – one that builds in flexibility, is adaptable to change and becomes a part of the way you think about strategy. Instructor: Rick Thomas This course addresses the pressing concerns of dealing with the chronically negative, difficult, or challenging employee, colleague, or boss. Explore the symptoms of negative behaviour. Identify the emotional, mental, and physical consequences of not addressing negativity in the workplace; learn strategies for reducing the risks of speaking openly and truthfully. Instructor(s): Georganne Oldham, Kathryn Thomson Prerequisites: Length: Credit: Fee: Dates & Locations: 70 None 2 days (14 hours) 1 $300 Page 83 Teams are an essential part of a productive, efficient, and nurturing workplace. A bad team can be toxic; a good team can create positive experiences for employees and lead to greater accomplishments and levels of productivity than would be possible for individuals on their own. Learn methods to ensure group harmony; develop techniques to differentiate the personal from the professional; and encourage group members to energize each other. Explore some of the defined roles of a team, including difficult and uncooperative group members, and learn how individuals can change roles. Discover strategies to discourage typecasting and stereotyping, and find out how to delegate in a team setting. Instructor: Jason Cressey None 2 days (14 hours) 1 $265 Page 83 For information call 604.528.5633 Turning Down the Heat: Being Reasonable with Unreasonable People (MGMT159) Front-line staff in government, the private sector, and volunteer agencies face increasing numbers of irritable, frustrated, distraught, angry, and demanding clients, which adds to on-the-job stress. Learn how to keep angry clients from taking out their frustrations on front-line staff. Discover practical techniques to resolve conflict situations, cool down difficult encounters, disarm complainers, and ultimately transform conflict into cooperation. Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/leadership | Your suggested learning path This fun, fast-moving, and highly participative workshop uses real front-line examples. Instructor: Joyanne Landers Prerequisites: Length: Credit: Fee: Dates & locations: 1 None 2 days (14 hours) 1 $265 Page 83 START HERE: Take the following Centre for Leadership courses: Foundations of Effective Management and Leadership, Part 1: Leading the Way FMGMT100 Working Effectively with Boards of Directors (MGMT180) Learn and share practical strategies to build a healthy relationship with your board so you can work with them as an effective, collaborative team. As a leader or senior manager of a not-for-profit, working with a board of directors can be a challenge. On one hand, they hold legal responsibility for the organization; on the other hand, you are responsible for delivering the mission. Board members are often unclear of their role. Power struggles can ensue, which can hinder your ability to do your job and move the organization forward. This interactive course will give you a better understanding of the roles and responsibilities of the board of directors. This course is valuable for senior administrators and board directors. Instructor: Jeffrey Rotin Prerequisites: None Length 1 day (7 hours) Credit: .5 Fee: $185 Dates and Locations: Page 83 Associate Certificate in Leadership and Conflict Resolution Foundations of Effective Management and Leadership, Part 2: Inspiring Teams and Managing Change FMGMT200 If you are a leader in either a formal or informal capacity, you’ll be excited to know about this credential, offered in partnership by Centre for Leadership and Centre for Conflict Resolution. Completing this 11-day associate certificate will allow you to apply a collaborative approach to resolving conflict in your capacity as a leader, and to deepen your leadership skills. The following two courses may be interspersed with, or precede the previous two so long as prerequisites have been met. This associate certificate is comprised of four required courses and an assessment: Take the following Centre for Conflict Resolution courses: • Foundations of Effective Management and Leadership, Part 1: Leading the Way, FMGMT100 (3 days) (page 65) 2 Foundations of Collaborative Conflict Resolution CCR100 • Foundations of Effective Management and Leadership, Part 2: Inspiring Teams and Managing Change, FMGMT200 (2 days) (page 65) Mediation Skills Level I CCR180 • Foundations of Collaborative Conflict Resolution, CCR100 (3 days) (page 102) • Mediation Skills Level I, CCR180 (3 days) (page105) Workplace Communications: It’s All About You (MGMT134)* Miscommunication is a key factor affecting business productivity and personal growth. Understanding the impact of positive and negative energy in a workplace is vital to succeeding as an employee on the front line, in mid-management, or in a senior position. Learn to divert time spent on personal issues to time spent on business productivity and career enjoyment. Apply learned techniques to reduce overreaction or feelings of being overwhelmed. Set healthy, professional boundaries; develop an inclusive approach to communication to improve the flow of information and reduce administrative redundancy; and improve skills and efficiencies in email and on the phone. Instructor: Vals Fauquier *(Formerly Business Communications: It’s All About You) Prerequisites: Length: Credit: Fee: Dates & locations: • Assessment: Associate Certificate in Leadership and Conflict Resolution, ALCR299 (written, mail-in) (page 99) 3 Certificate Enrolment Fee: $50 Register for your Assessment: All course credits (77 hours) will be recognized in the Centre for Leadership’s Foundations of Effective Management and Leadership Certificate. As well, 70 hours of course credit will be recognized in the Centre for Conflict Resolution’s Negotiation Certificate program, 63 hours will be recognized in the Mediation/Third-party Intervention Certificate program, and 42 hours will be recognized in the Family Mediation Certificate. Note: You can begin with either the Centre for Leadership courses (recommended), Box 1, or the Centre for Conflict Resolution courses, Box 2, but you must complete FMGMT100 before FMGMT200 and CCR100 before CCR180. Associate Certificate in Leadership and Conflict Resolution ALCR299 4 associate certificate in leadership & Conflict resolution What does quantum physics have to do with leadership, organizational behaviour and our daily life? Why do we need a new paradigm for understanding why people and organizations behave the way they do? In these times of global uncertainty, why is trust the key to good morale and high performance? In this course, you will explore the ways in which quantum science yields rich new metaphors and understandings about how human beings in organizations and in communities can thrive, create, and learn together. Experience some of the current “quantum” organizational practices that are transforming the way we think and see the world, and learn about the vast potential that this new paradigm can offer you and your organization. This highly interactive and experiential course is inspired by the work of Margaret Wheatley, Peter Senge and Otto Scharmer. Instructor(s): Patricia Galaczy, Kathryn Thomson Team Building Tactics: Making the Whole Greater than the Sum (MGMT132) Graduation Ceremony Stay connected! Participate in our online Community of Learners (see page 88) and come back for professional development. None 2 days (14 hours) 1 $265 Page 83 General Inquiries: 604.528.5608 or 1.888.799.0801 Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/leadership | General Inquiries: 604.528.5608 or 1.888.799.0801 71 Your suggested learning path 1 START HERE: The following core courses in the certificate program must be completed in the order shown: • Instructional Skills, Level 2 ID120 (2 days) (1 credit) • The certificate program is 15 days, with 9 days of required courses and 6 days of electives. • Courses may be taken individually or as part of the certificate. • Full attendance is required. • We recommend you complete the program within 3 years. All courses are available on a contract basis and can be delivered anywhere in the province. Transfer credit agreements The Justice Institute of BC has a transfer credit agreement in place with Vancouver Community College’s Provincial Instructor Diploma Program. Earn up to 50% of the VCC diploma. There is also an agreement in place to enable graduates of the Instructor Development Certificate to enter the Certificate in Adult and Continuing Education (CACE) program at the University of Victoria. 2 Complete six days of electives (3 credits) See course descriptions beginning on page 73. Check courses for prerequisites. Instructor Development courses used as electives can be completed in any order and you can take your electives simultaneously with required courses. Prerequisites: Length: Credit: Fee: Dates & locations: Increase your knowledge of the instructional process and reflect on your current approach. Learn instructional design and the development process, the value of critical thinking, and the importance of evaluation. A variety of presentation and delivery techniques are evaluated and you are given the opportunity for skills practice in an area of your choice. Enrolment is limited to 16. Instructor: Leila Rahemtulla For more information contact: leadership@jibc.ca or 604.528.5665 3 Complete your practicum: • Instructional Skills Practicum ID260 (3 days) (1.5 credits) Under Development: A new online course on facilitating online learning! This 42-hour course will be of interest if you are new to instructing in online courses, want to move your existing classroom skills to the online environment, or are interested in understanding the pedagogy of online instruction. Watch for exciting changes to our existing course “Development and Delivery of Online Learning,” which will move to an online format and focus on course design. Contact leadership@jibc.ca for more information, and watch for more announcements soon! 72 Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/leadership None 2 days (14 hours) 1 $350 (includes textbook) Page 82 Instructional Skills, Level 2 (ID120) Many Instructor Development electives are offered only once a year and require prerequisites - be sure to take these details into consideration when planning your courses. For more information about the Instructor Development Certificate, see our website at www.jibc.ca/leadership or contact the Program Planner, at 604.528.5665, or Program Assistant at 604.528.5630 or leadership@jibc.ca Whether you are an instructor or trainer who is new to delivering training as part of your overall job or want to strengthen your skill level, this course is for you. Learn about characteristics of adult learners, characteristics of a motivating instructor, instructional styles and techniques, ways of creating and maintaining a positive learning environment, and instructional challenges. Participants will be required to prepare and deliver short instructional sessions. Enrolment is limited to a maximum of 12. Instructors: Doug Kerr; Eugenia Wang, Colleen Vaughan Prerequisites: Length: Credit: Fee: Dates & locations: ID110 2 days (14 hours) 1 $330 Page 82 Fundamentals of Instructional Planning (ID210) Understand your role in planning education or training programs for adult learners. Learn the overall process of instructional planning as well as key elements in planning, such as assessing training needs, developing learning objectives, choosing instructional methods, appropriate evaluation techniques, and administrative issues such as building support and scheduling. Throughout the course, you will have an opportunity to work on your own planning project. Instructor: Doug Kerr Prerequisites: Length: Credit: Fee: Dates & locations: ID110, ID120 2 days (14 hours) 1 $380 (includes textbook) Page 81 Instructional Skills Practicum (ID260) In this course, you will have the opportunity to implement and integrate the skills you acquired through other core courses in the Instructor Development Certificate. You will plan and deliver an educational program of your choice, with support throughout the process. This course starts with one day of review and reflection on best practices, including planning, implementation and evaluation. You then have four weeks to develop a 30-minute training session to be delivered to your peers during the two-day practicum. This class will make extensive use of peer support, and the instructor will be available for one-on-one coaching (one hour per student) between the first day of class and the two practicum days. Instructor: Ruth Faber Prerequisites: Length: Credit: Fee: Dates & Locations: ID110, ID120, ID210 3 days (21 hours plus 1 hour individual coaching) 1.5 $560 Page 82 4 General Inquiries: 604.528.5608 or 1.888.799.0801 The following courses may be used as electives in the Instructor Development Certificate. Some are also open for general enrolment. The courses can be customized for your organization, agency, or group. Appreciative Inquiry (MGMT135) Examine the theory behind Appreciative Inquiry (AI), engage in the 5D model (Definition, Discovery, Dream, Design, and Delivery), and explore ways to apply it in your organization or group. AI is an organizational change and group development approach that focuses on what is working well (appreciative) by engaging people in asking questions and telling stories (inquiry). This shift in focus, from what is often a problem-based approach to the positive generates life within the organization or group, enabling it to move more effectively towards its goals. This course may also be used as an elective in the Foundations of Effective Management and Leadership Certificate program. Instructors: Doug Kerr, Kathryn Thomson Prerequisites: Length: Credit: Fee: Dates & locations: Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/leadership | None 2 days (14 hours) 1 $265 Page 80 Conducting a Training Needs Assessment (ID203) A needs assessment is a systematic exploration of the way things are and the way they should be and is an important tool for planning relevant, high-quality training programs. Learn how to design needs assessments, the limitations of needs assessments, and alternatives to needs assessments. To help make this course more relevant, you will use case studies from your own work. Enrolment is limited to 16. Instructor: Ruth Faber Prerequisites: Recommended: Length: Credit: Fee: Dates & locations: Graduation Ceremony Stay connected! Come back for professional development. | ELECTIVES AND GENERAL ENROLMENT COURSES INSTRUCTOR DEVELOPMENT CERTIFICATE INSTRUCTOR DEVELOPMENT CERTIFICATE • Fundamentals of Instructional Planning ID210 (2 days) (1 credit) Whether you are a full-time education and training professional, or provide education, training, and instruction as part of your job responsibilities you will benefit from the Instructor Development Certificate. Guided by training and education professionals with a background in adult education, you’ll learn how to design, deliver, and evaluate creative, effective training sessions and programs. Small class sizes and hands-on teaching practice allow you opportunities to apply the skills and knowledge you acquire. The following Instructor Development Certificate courses are also open for general enrolment. These courses can be customized for your organization, agency or group. Instructional Skills, Level 1 (ID110) • Instructional Skills, Level 1 ID110 (2 days) (1 credit) Instructor Development Certificate REQUIRED COURSES ID110, ID120 ID210 2 days (14 hours) 1 $330 Page 80 General Inquiries: 604.528.5608 or 1.888.799.0801 73 Evaluating Training Programs (ID220) Is your training program working? Anyone who plans or evaluates training programs needs knowledge and skills to apply a systematic approach to course and program evaluation. Learn to match the appropriate evaluation type to the training program. Bring an idea for an actual training evaluation project to work on in the class and take away an action plan. Enrolment is limited to 16. Instructor: Kylie Hutchinson INSTRUCTOR DEVELOPMENT CERTIFICATE ID110, ID120 ID210 2 days (14 hours) 1 $330 Page 80 Using active learning in the classroom engages learners and helps with retention. Explore how to integrate interactive techniques into your instructional plans and delivery. Learn the purpose of active learning, the value of introductions, the importance of expectation-setting activities, the use of energizers, and the benefits of closing activities. Enhance your instructional abilities by ensuring retention and transfer by choosing appropriate hands-on activities. Enrolment is limited to 16. Instructor: Leila Rahemtulla Prerequisites: Length: Credit: Fee: Dates & locations: ID110, ID210 2 days (14 hours) 1 $380 (includes textbook) Page 81 Facilitation and Presentation Skills for Aboriginal Leaders (COUNS173) NEW Make Presentations that Make Things Happen! (MGMT165) For course description, please see page 30. CONTRACT ONLY Credit: Date(s): Fee: Instructor: The course content and delivery can be customized to fit your organization or community’s needs. 1 Apr 8-9, 2010 – NWC $280; group rate, $260 Mahara Allbrett Flawless Facilitation the First Time (MGMT177) Flawless facilitation is the key to successful outcomes in meetings presentations and group processes. Learn how a facilitator can contribute to effective group functioning and communications; how to prepare for a meeting or presentation; and practical facilitation skills required to achieve a positive experience. Specific facilitation challenges and solutions will be clarified. Enrolment is limited to 16. This course may also be used as an elective in the Foundations of Effective Management and Leadership Certificate program. Instructor: Leila Rahemtulla Prerequisites: Length: Credit: Fee: Dates & locations: None 2 days (14 hours) 1 $265 Page 80 Develop the confidence and the competence to make a presentation that is interesting, engaging, and persuasive – one that makes things happen! You will prepare to deliver well-organized oral presentations with confidence and clarity. Whether you are presenting to a small group of work colleagues or to a large external audience, you will learn to speak clearly and persuasively by using effective vocal, verbal and physical techniques in a style that matches the message. Manage potentially disruptive audience members and get audience buy-in. Change the normal anxiety that is part of the experience of making a presentation into energy that ensures a powerful presentation. This course may also be used as an elective in the Foundations of Effective Management and Leadership Certificate program. Instructor: Doug Kerr For information call 604.528.5633 Learner Services Fee (LSF) As part of our commitment to improving the quality of services for our students, the JIBC charges a learner services fee (LSF) of $5 per course credit to a maximum of six credits per course ($30). The fee is applied to credit courses only and is collected at the time of registration. Course fees listed in the calendar do not include the LSF. For more information see page 143. 74 Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/leadership | Mastering the Complexity of Group Dynamics (ID101) Module 3: Leading Effective Teams (MDCS230) This practical advanced course is for instructors who teach in a group setting. You will have an opportunity to increase your understanding of group dynamics and ways to enhance learning in groups. Skills practice focuses on specific communication and interactive skills for facilitating discussions in groups. Content includes climate setting, a group dynamics model, facilitation skills, and dealing with difficult behaviours in groups. Enrolment is limited to 16. Instructor: Lee-Anne Ragan Establish and maintain a productive team atmosphere in the workplace. You will learn about team leadership styles, communication among team members, working in meetings and team discussions, helping the team learn together, and your leadership role in creating a team with effective problem-solving and critical thinking skills. You will learn through short presentations, style inventories, coaching sessions, and case studies with a focus on practical application of your learning in teamwork situations in your own workplace. Instructor: Martha Joy Prerequisites: Recommended: Length: Credit: Fee: Dates & locations: ID110 ID120 2 days (14 hours) 1 $330 Page 82 Important Notice for Students Enrolled in the Management and Leadership Development for Community Settings Certificate We are no longer accepting new registrations into the Management and Leadership Development for Community Settings Certificate. If you are currently registered in this certificate, please be aware that we are scheduling limited courses and recommend you complete your required Modules 2-8 in the 2009-2010 calendar year. If you’re not able to do that, don’t worry – you can meet the same goals you had with the MDCS certificate by laddering into the Foundations of Effective Management and Leadership Certificate. Please contact the Centre for Leadership for more information. You can take your MDCS courses out of sequence and register for your electives at any time. To find out more about changes to the Management and Leadership Development for Community Settings Certificate, and to explore the best options to get the education and training you need, please contact the Centre for Leadership at 604.528.5665 or leadership@jibc.ca Required courses: “ I really enjoyed this course, well paced, covered a lot of grounds in two days! Everyone had an opportunity to participate with their own questions and experience. I have learned new skills and will surely practice them at work!” – Lise Ferland Garth Homer Society General Inquiries: 604.528.5608 or 1.888.799.0801 • Module 1 is no longer offered • Module 2: Leading through Effective Communication MDCS120 (2 days) (1 credit) • Module 3: Leading Effective Teams MDCS230 (2 days) (1 credit) • Module 4: Mastering Effective Employee Relations MDCS240 (2 days) (1 credit) • Module 5: Managing Human Resources MDCS250 (2 days) (1 credit) • Module 6: Leading the Way to Continuous Quality Improvement and Workplace Wellness MDCS260 (2 days) (1 credit) • Module 7: Managing Scarce Resources MDCS270 (2 days) (1 credit) • Module 8: Managing a Change Environment MDCS280 (2 days) (1 credit) Final Assignments Complete your first assignment (MDCS245) after completion of Modules 1-4. Complete your final assignment (MDCS285) after completing Modules 5-8. If you are completing your Modules out of sequence, please contact the Centre for Leadership to discuss your assignment schedule. Electives: To see a list of Management and Leadership Electives, see page 66. Required courses for the Management and Leadership Development for Community Settings Certificate: Module 2: Leading through Effective Communication (MDCS120) Workplace satisfaction surveys frequently highlight communication as the numberone source of employee concern. Learn to communicate more effectively as a manager. Understand the nature of communication, the value of two-way communication, and how to apply communications skills in specific situations. In this module, you will further develop skills in several management competency areas, such as active listening, delegation, motivation, coaching, and conflict management. You will learn through presentations, examples, questionnaires, case studies, and practice sessions. Instructor: Parm Poonia Prerequisites: Length: Credit: Fee: Dates & locations: Registration: 604.528.5590 or 1.877.528.5591 | Prerequisites: Length: Credit: Fee: Dates & locations: MDCS110 2 days (14 hours) 1 $265 Page 82 Module 4: Mastering Effective Employee Relations (MDCS240) Mastering effective employee/management relations is one of the key roles of a successful leader. Develop a methodology for effective employee/management relations specific to both unionized and non-unionized community settings. Learn to clarify existing policies and legal obligations such as collective agreements and employment standards that govern employee/management relations; identify discrepancies between policies and practice; practice the skills required in an effective disciplinary process; explore the principles of clarity, consistency, and fairness that constitute due process; and examine the legal and ethical responsibilities of the employer/manager regarding employee relations. Specific topics include the progressive discipline process, the application of the Employment Standards Act, collective agreements, and WorkSafeBC regulations. Instructor(s): Bill Mathieson, Gail Sexsmith, Fazal Bhimji Prerequisites: Length: Credit: Fee: Dates & locations: MDCS110 2 days (14 hours) 1 $265 Page 82 Management & Leadership development for community settings Prerequisites: Recommended: Length: Credit: Fee: Dates & locations: Ideas for Active Learning (ID201) MDCS110 2 days (14 hours) 1 $265 Page 82 www.jibc.ca/leadership | General Inquiries: 604.528.5608 or 1.888.799.0801 75 Module 6: Leading the Way to Continuous Quality Improvement and Workplace Wellness (MDCS260) To integrate the learning from Modules 1 to 4, you must successfully complete a written assignment that will benefit both your role as manager and your organization. The assignment must be completed within four months. Maintaining and improving quality in not-for-profits means understanding and sticking to accepted quality standards, focusing on the needs of clients, diagnosing and resolving quality gaps, and supporting continuous quality improvement in the workplace. Define your leadership role in the continuous quality improvement process, licensing requirements, best practices, and other sources of quality measurement. You will learn to engage staff members in quality improvement initiatives. Learn key features of a safe and healthy environment for clients and staff, including occupational health and safety issues, workplace wellness, critical incident stress debriefing, and emergency response planning. This course can be taken as a general elective or as part of the Management and Leadership Development in Community Settings Certificate. Instructor: David Livingstone Management & Leadership development for community settings Fee: $150 Module 5: Managing Human Resources (MDCS250) Managing human resources in today’s dynamic work environment is another key role for you as a successful leader. Learn the conceptual framework, technical skills, and practical tools necessary to successfully develop and manage your human resources using a competency-based approach. Combine practical, hands-on experience and contemporary theory to explore the competency-based model of human resource management; the development of competency-based job descriptions; behavioural-based interviewing; and competency-based performance management. Instructor: Patricia Galaczy Prerequisites: Length: Credit: Fee: Dates & locations: MDCS110 2 days (14 hours) 1 $265 Page 82 Prerequisites: Length: Credit: Fee: Dates & locations: Module 7: Managing Scarce Resources (MDCS270) Never has there been a greater challenge for managers and supervisors in community settings to make the best use of the time and money available to them. Learn about clarifying goals and priorities; developing strategies and plans to guide your actions; maintaining strength and persistence to stay on course; and developing resilience to face the inevitable surprises and setbacks. You will also learn about funding sources, budgeting and simple financial control measures, diversified funding, fundraising, and grant writing. This course can be taken as a general elective or as part of the Management and Leadership Development in Community Settings Certificate. Instructor: Bruce Hardy Prerequisites: Length: Credit: Fee: Dates & locations: 76 None 2 days (14 hours) 1 $265 Page 82 Registration: 604.528.5590 or 1.877.528.5591 | To survive in the modern world, the not-for-profit sector must demonstrate ever-increasing levels of adaptability and resilience. Focus on the most recent changes in a variety of community settings, such as regionalization, new governance models, and emerging service trends. Learn from the lessons of transition models, systems thinking, and complexity science in the management of change. Through self-assessment, discussions, case assignments, and real on-the-job examples, you will learn how to maintain personal integrity, moral purpose, and client service in a constantly changing work environment. Instructor: Martha Joy Prerequisites: Length: Credit: Fee: Dates & locations MDCS110 2 days (14 hours) 1 $265 Page 83 Management and Leadership Development for Community Settings Assignment Project 2 (MDCS285) | Date Course Instructor Fee Page JIBC - Great Northern Way Campus – VANCOUVER Sep 21-23 Foundations of Effective Management and Leadership Part 1: Leading the Way FMGMT100 Gail Sexsmith $390 65 Oct 19 Working Effectively with Boards of Directors MGMT180 Jeffrey Rotin $185 70 Oct 26-28 Foundations of Effective Management and Leadership Part 1: Leading the Way FMGMT100 Rick Thomas $390 65 Nov 17-18 Engaged Diversity: Transforming Difference in Your Community or Workplace NEW MGMT187 Eugenia Wang $265 67 Nov 27 Leadership Through Storytelling SPECIAL EVENT SPE107 Richard Van Camp $195 61 Dec 14-15 Foundations of Effective Management and Leadership Part 2: Inspiring Teams and Managing Change FMGMT200 Georganne Oldham $270 65 Jan 11-12 Leading and Managing the Generations in Today’s Workplace MGMT156 Kathi Irvine $265 68 Mar 5 Digital Innovation: New Tools For Engaging Your Constituents SPECIAL EVENT SPE124 Jason Mogus $195 62 Mar 24-26 Foundations of Effective Management and Leadership Part 1: Leading the Way FMGMT100 Rick Thomas $390 65 Apr 14-15 Foundations of Effective Management and Leadership Part 2: Inspiring Teams and Managing Change FMGMT200 Georganne Oldham $270 65 May 10-11 Team Building Tactics: Making the Whole Greater than the Sum MGMT132 Jason Cressey $265 70 May 17-18 Leading Change in Turbulent Times NEW MGMT186 Georganne Oldham $265 68 JIBC - New Westminster Campus Oct 5-6 Coaching for Improved/Enhanced Performance MGMT332 Maureen Hannah $265 67 Oct 5-9 Foundations of Effective Management and Leadership Parts 1 & 2 FMGMT250 Georganne Oldham (Part 1) /Gina Buchanan (Part 2) $655 66 To integrate the knowledge and skills gained from Modules 5 to 8, you must successfully complete a written assignment that will benefit both your role as manager and your organization. The assignment must be completed within four months. Oct 15-16 Module 6: Leading the Way to Continuous Quality Improvement and Workplace Wellness MDCS260 David Livingstone $265 76 Oct 15-16 Flawless Facilitation the First Time MGMT177 Leila Rahemtulla $265 67 Fee: Oct 19-20 Foundations of Effective Management and Leadership Part 3: The Leader’s Role in Effective Employee Relations FMGMT301 Fazal Bhimji $270 66 Oct 20-21 Advocacy Skills: The Tools for Change NEW MGMT185 Laney Bryenton $265 66 Oct 22-23 Foundations of Effective Management and Leadership Part 2: Inspiring Teams and Managing Change FMGMT200 Gina Buchanan $270 65 Oct 26-27 Leading Change in Turbulent Times NEW MGMT186 Georganne Oldham $265 68 Oct 29-30 Instructional Skills Level 1 ID110 Eugenia Wang $350 73 $150 To see a list of management and leadership electives, see page 66. None 2 days (14 hours) 1 $265 Page 82 www.jibc.ca/leadership Centre for Leadership Course Listings by Location Module 8: Managing a Changing Environment (MDCS280) General Inquiries: 604.528.5608 or 1.888.799.0801 Nov 2-3 Module 2: Leading Through Effective Communication MDCS120 Parm Poonia $265 75 Nov 2-3 Appreciative Inquiry MGMT135 Doug Kerr $265 66 Nov 4-5 Leading from the Middle MGMT151 Doug Kerr $265 69 Nov 5-6 Leading with Emotional Intelligence *($265 + $35 assessment tool) MGMT122 Raj Gill/ Maureen Hannah $300* 69 Nov 5-6 Strategic Planning: Getting Strategy Off the Shelf and Into Service MGMT179 Rick Thomas $265 70 Nov 6 Thresholds of Presence: Courageous Conversations for Difficult Times SPECIAL EVENT SPE111 David Whyte $195/$175 61 Nov 9-10 Workplace Communications: It’s All About You MGMT134 Vals Fauquier $265 70 Nov 12-13 Turning Down the Heat: Being Reasonable with Unreasonable People MGMT159 Joyanne Landers $265 70 Nov 16-17 Team Building Tactics: Making the Whole Greater than the Sum MGMT132 Jason Cressey $265 70 Nov 18-19 More than Words: Understanding Body Language MGMT182 Jason Cressey $265 69 Nov 18-20 Foundations of Effective Management and Leadership Part 4: The Leader’s Role in Human Resource Management FMGMT401 Patricia Galaczy $390 66 Nov 23-24 Conducting a Training Needs Assessment ID203 Ruth Faber $330 73 Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/leadership | General Inquiries: 604.528.5608 or 1.888.799.0801 Course listings by LOCATION Management and Leadership Development for Community Settings Assignment Project 1 (MDCS245) 77 Centre for Leadership Course Listings by Location Date Centre for Leadership Course Listings by Location Course Instructor Fee Page Date Course 78 Instructor Fee Page JIBC - New Westminster Campus Nov 23-25 Foundations of Effective Management and Leadership Part 1: Leading the Way FMGMT100 Gina Buchanan $390 65 Nov 26-27 Foundations of Effective Management and Leadership Part 2: Inspiring Teams and Managing Change FMGMT200 Georganne Oldham $270 65 Dec 1-2 Instructional Skills Level 1 ID110 Doug Kerr $350 73 Dec 3-4 Instructional Skills Level 2 ID120 Leila Rahemtulla $330 73 Apr 8-9 Foundations of Effective Management and Leadership Part 3: The Leader’s Role in Effective Employee Relations FMGMT301 Fazal Bhimji $270 66 Apr 8-9 Module 6: Leading the Way to Continuous Quality Improvement and Workplace Wellness MDCS260 David Livingstone $265 76 Apr 12-14 Foundations of Effective Management and Leadership Part 4: The Leader’s Role in Human Resource Management FMGMT401 Patricia Galaczy $390 66 Apr 15-16 The Quantum Way: Learning from the Future MGMT155 Patricia Galaczy/ Kathryn Thomson $300 70 Dec 3-4 Module 3: Leading Effective Teams MDCS230 Martha Joy $265 75 Dec 3-4 Introduction to Project Management: Managing the Project and Leading the Team MGMT166 Doug Kerr $285 68 Dec 7-8 From a Distance: Leading Virtual and Remote Teams NEW MGMT183 Shawn Ireland $265 68 Apr 19-20 Module 5: Managing Human Resources MDCS250 Patricia Galaczy $265 76 Dec 10-11 Module 7: Managing Scarce Resources MDCS270 Bruce Hardy $265 76 Apr 19-20 Engaged Diversity: Transforming Difference in Your Community or Workplace NEW MGMT187 Eugenia Wang $265 67 Jan 7-8 Module 4: Mastering Effective Employee Relations MDCS240 Bill Mathieson $265 75 Apr 22-23 Ideas for Active Learning ID201 Leila Rahemtulla $380 74 Jan 11-13 Foundations of Effective Management and Leadership Part 1: Leading the Way FMGMT100 Georganne Oldham $390 65 Apr 22-23 Appreciative Inquiry MGMT135 Kathryn Thomson $265 66 Jan 11-12 Foundations of Effective Management and Leadership Part 3: The Leader’s Role in Effective Employee Relations FMGMT301 Gail Sexsmith $270 66 Apr 26-28 Foundations of Effective Management and Leadership Part 1: Leading the Way FMGMT100 Georganne Oldham $390 65 Jan 14-15 Fundamentals of Instructional Planning ID210 Leila Rahemtulla $380 73 Apr 26-27 Module 4: Mastering Effective Employee Relations MDCS240 Bill Mathieson $265 75 Jan 18-19 Employee Engagement: Tools That Get Results MGMT315 Joyanne Landers $265 67 Apr 29-30 Module 7: Managing Scarce Resources MDCS270 Bruce Hardy $265 76 Jan 20-21 Fostering Critical Thinking in the Workplace NEW MGMT184 Shawn Ireland $265 68 Apr 29-30 Leading with Emotional Intelligence * ($265 + $35 assessment tool) MGMT122 Raj Gill/ Maureen Hannah $300* 69 Jan 21-22 Module 8: Managing a Change Environment MDCS280 Martha Joy $265 76 May 3-4 Turning Down the Heat: Being Reasonable with Unreasonable People MGMT159 Joyanne Landers $265 70 Jan 25, Mar 1-2 Instructional Skills Practicum Assessment ID260 Ruth Faber $560 73 May 5-6 Workplace Communications: It’s All About You MGMT134 Vals Fauquier $265 70 Jan 25-29 Foundations of Effective Management and Leadership Parts 3 & 4 FMGMT350 Gail Sexsmith (Part 3) / $655 Patricia Galaczy (Part 4) 66 May 6-7 Fundamentals of Instructional Planning ID210 Leila Rahemtulla $380 73 Feb 1-2 Mastering the Complexity of Group Dynamics ID101 Lee-Anne Ragan $330 74 May 10-11 Instructional Skills Level 1 ID110 Eugenia Wang $350 73 Feb 1-2 Module 5: Managing Human Resources MDCS250 Patricia Galaczy $265 76 May 12-14 Foundations of Effective Management and Leadership Part 1: Leading the Way FMGMT100 Gina Buchanan $390 65 Feb 2-3 Foundations of Effective Management and Leadership Part 2: Inspiring Teams and Managing Change FMGMT200 Gina Buchanan $270 65 May 17-18 Foundations of Effective Management and Leadership Part 2: Inspiring Teams and Managing Change FMGMT200 Gina Buchanan $270 65 Feb 4-5 Instructional Skills Level 1 ID110 Colleen Vaughan $350 73 Feb 8-9 Instructional Skills Level 2 ID120 Leila Rahemtulla $330 73 Feb 8-10 Foundations of Effective Management and Leadership Part 4: The Leader’s Role in Human Resource Management FMGMT401 Patricia Galaczy $390 Feb 9-10 Mentoring: Building New Leaders MGMT157 Maureen Hannah/ Ann Naymie Feb 17-19 Foundations of Effective Management and Leadership Part 1: Leading the Way FMGMT100 Mar 1-2 Coaching for Improved/Enhanced Performance Mar 4-5 May 20-21 Strategic Planning: Getting Strategy Off the Shelf and Into Service MGMT179 Rick Thomas $265 70 May 26-27 Mentoring: Building New Leaders MGMT157 Maureen Hannah/ Ann Naymie $265 69 66 May 27-28 Foundations of Effective Management and Leadership Part 3: The Leader’s Role in Effective Employee Relations FMGMT301 Fazal Bhimji $270 66 $265 69 May 28, Jun 28-29 Instructional Skills Practicum Assessment ID260 Ruth Faber $560 73 Gail Sexsmith $390 65 MGMT332 Maureen Hannah $265 67 Leading from the Middle MGMT151 Doug Kerr $265 69 Mar 4-5 Flawless Facilitation the First Time MGMT177 Leila Rahemtulla $265 67 Mar 18-19 Introduction to Project Management: Managing the Project and Leading the Team MGMT166 Doug Kerr $285 68 Mar 18-19 Foundations of Effective Management and Leadership Part 2: Inspiring Teams and Managing Change FMGMT200 Patricia Galaczy $270 65 Mar 22 Working Effectively with Boards of Directors MGMT180 Jeffrey Rotin $185 Mar 23 Maximizing Your Brain Potential: The Modern Leadership Tool MGMT160 Kathryn Priest-Peries $185 Mar 29-30 Advocacy Skills: The Tools for Change NEW MGMT185 Laney Bryenton $265 66 Apr 6-7 Instructional Skills Level 1 ID110 Doug Kerr $350 73 Apr 8-9 Instructional Skills Level 2 ID120 Leila Rahemtulla $330 73 Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/leadership | General Inquiries: 604.528.5608 or 1.888.799.0801 May 31-Jun 1 Evaluating Training Programs ID220 Kylie Hutchinson $330 74 May 31-Jun 1 Employee Engagement: Tools That Get Results MGMT315 Joyanne Landers $265 67 Jun 2-3 From a Distance: Leading Virtual and Remote Teams NEW MGMT183 Shawn Ireland $265 68 Jun 3-4 Module 8: Managing a Change Environment MDCS280 Martha Joy $265 76 Jun 7-11 Foundations of Effective Management and Leadership Parts 1 & 2 FMGMT250 Gail Sexsmith (Part 1) $655 /Georganne Oldham (Part 2) 66 Jun 9-10 Fostering Critical Thinking in the Workplace NEW MGMT184 Shawn Ireland $265 68 70 Jun 14-15 Instructional Skills Level 1 ID110 Doug Kerr $350 73 69 Jun 14-18 Foundations of Effective Management and Leadership Parts 3 & 4 FMGMT350 Fazal Bhimji (Part 3) / $655 Patricia Galaczy (Part 4) 66 Jun 16-17 Instructional Skills Level 2 ID120 Leila Rahemtulla 73 Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/leadership | $330 General Inquiries: 604.528.5608 or 1.888.799.0801 Course listings by LOCATION Course listings by LOCATION JIBC - New Westminster Campus 79 Centre for Leadership Course Listings by Location Date Centre for Leadership Course Listings by Name Course Instructor Fee Page Course JIBC - New Westminster Campus Jun 17-18 Foundations of Effective Management and Leadership Part 2: Inspiring Teams and Managing Change FMGMT200 Gina Buchanan $270 65 Jun 21-23 Foundations of Effective Management and Leadership Part 4: The Leader’s Role in Human Resource Management FMGMT401 Patricia Galaczy $390 66 Date Foundations of Effective Management and Leadership Part 1: Leading the Way, FMGMT100 Leading and Managing the Generations in Today’s Workplace MGMT156 Kathi Irvine $320 68 Feb 3-5 Foundations of Effective Management and Leadership Part 1: Leading the Way FMGMT100 Patricia Galaczy $445 65 Mar 4-5 Foundations of Effective Management and Leadership Part 2: Inspiring Teams and Managing Change FMGMT200 Georganne Oldham $325 65 Apr 19-20 Foundations of Effective Management and Leadership Part 3: The Leader’s Role in Effective Employee Relations FMGMT301 Gail Sexsmith $300 66 May 3-4 Leading from the Middle MGMT151 Doug Kerr $325 69 May 17-19 Foundations of Effective Management and Leadership Part 4: The Leader’s Role in Human Resource Management FMGMT401 Patricia Galaczy $420 66 Jun 3-4 More than Words: Understanding Body Language MGMT182 Jason Cressey $325 69 Centre for Leadership Course Listings by Name Course Date Location Oct 20-21, 2009 New Westminster Laney Bryenton $265 Mar 29-30, 2010 New Westminster Laney Bryenton $265 Nov 2-3, 2009 New Westminster Doug Kerr/ Kathryn Thomson $265 Apr 22-23, 2010 New Westminster Doug Kerr/ Kathryn Thomson $265 Oct 5-6, 2009 New Westminster Maureen Hannah $265 Mar 1-2, 2010 New Westminster Maureen Hannah $265 Conducting a Training Needs Assessment, ID203 Nov 23-24, 2009 New Westminster Ruth Faber $330 73 Digital Innovation: New Tools for Engaging Your Constituents, SPE124 Mar 5, 2010 Great Northern Way Jason Mogus $195 62 Employee Engagement: Tools That Get Results MGMT315 Jan 18-19, 2010 New Westminster Joyanne Landers $265 67 May 31-Jun 1, 2010 New Westminster Joyanne Landers $265 Engaged Diversity: Transforming Difference in Your Community or Workplace, MGMT187 NEW Nov 17-18, 2009 Great Northern Way Eugenia Wang $265 Apr 19-20, 2010 New Westminster Eugenia Wang $265 Evaluating Training Programs, ID220 May 31-Jun 1, 2010 New Westminster Kylie Hutchinson $330 74 Flawless Facilitation the First Time, MGMT177 Oct 15-16, 2009 New Westminster Leila Rahemtulla $265 67 Mar 4-5, 2010 New Westminster Leila Rahemtulla $265 Jan 20-21, 2010 New Westminster Shawn Ireland $265 Jun 9-10, 2010 New Westminster Shawn Ireland $265 Advocacy Skills: The Tools for Change, MGMT185 NEW Appreciative Inquiry, MGMT135 Coaching for Improved/Enhanced Performance, MGMT332 SPECIAL EVENT Fostering Critical Thinking in the Workplace, MGMT184 NEW 80 Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/leadership | Instructor Name Fee General Inquiries: 604.528.5608 or 1.888.799.0801 Page 66 66 67 Foundations of Effective Management and Leadership Part 2: Inspiring Teams and Managing Change, FMGMT200 course listings by location / NAME Sep 24-25 Foundations of Effective Management and Leadership Parts 1 & 2, FMGMT250 Foundations of Effective Management and Leadership Part 3: The Leader’s Role in Effective Employee Relations, FMGMT301 Foundations of Effective Management and Leadership Part 4: The Leader’s Role in Human Resource Management, FMGMT401 Foundations of Effective Management and Leadership Parts 3 & 4, FMGMT350 67 From a Distance: Leading Virtual and Remote Teams, MGMT183 NEW 68 Fundamentals of Instructional Planning, ID210 Ideas for Active Learning, ID201 Registration: 604.528.5590 or 1.877.528.5591 | Instructor Name Fee Sep 21-23, 2009 Great Northern Way Gail Sexsmith $390 Oct 26-28, 2009 Great Northern Way Rick Thomas $390 Nov 23-25, 2009 New Westminster Gina Buchanan $390 Jan 11-13, 2010 New Westminster Georganne Oldham $390 Feb 3-5, 2010 Victoria Patricia Galaczy $445 Feb 17-19, 2010 New Westminster Gail Sexsmith $390 Mar 24-26, 2010 Great Northern Way Rick Thomas $390 Apr 26-28, 2010 New Westminster Georganne Oldham $390 May 12-14, 2010 New Westminster Gina Buchanan $390 Oct 22-23, 2009 New Westminster Gina Buchanan $270 Nov 26-27, 2009 New Westminster Georganne Oldham $270 Dec 14-15, 2009 Great Northern Way Georganne Oldham $270 Feb 2-3, 2010 New Westminster Gina Buchanan $270 Mar 4-5, 2010 Victoria Georganne Oldham $325 Mar 18-19, 2010 New Westminster Patricia Galaczy $270 Apr 14-15, 2010 Great Northern Way Georganne Oldham $270 May 17-18, 2010 New Westminster Gina Buchanan $270 Jun 17-18, 2010 New Westminster Gina Buchanan $270 Oct 5-9, 2009 New Westminster Georganne Oldham (Part 1) $655 /Gina Buchanan (Part 2) Jun 7-11, 2010 New Westminster Gail Sexsmith (Part 1) / $655 Georganne Oldham (Part 2) Oct 19-20, 2009 New Westminster Fazal Bhimji $270 Jan 11-12, 2010 New Westminster Gail Sexsmith $270 Apr 8-9, 2010 New Westminster Fazal Bhimji $270 Apr 19-20, 2010 Victoria Gail Sexsmith $300 May 27-28, 2010 New Westminster Fazal Bhimji $270 Nov 18-20, 2009 New Westminster Patricia Galaczy $390 Feb 8-10, 2010 New Westminster Patricia Galaczy $390 Apr 12-14, 2010 New Westminster Patricia Galaczy $390 May 17-19, 2010 Victoria Patricia Galaczy $420 Jun 21-23, 2010 New Westminster Patricia Galaczy $390 Jan 25-29, 2010 New Westminster Gail Sexsmith (Part 3) / Patricia Galaczy (Part 4) $655 Jun 14-18, 2010 New Westminster Fazal Bhimji (Part 3) / Patricia Galaczy (Part 4) $655 Dec 7-8, 2009 New Westminster Shawn Ireland $265 Jun 2-3, 2010 New Westminster Shawn Ireland $265 Jan 14-15, 2010 New Westminster Leila Rahemtulla $380 May 6-7, 2010 New Westminster Leila Rahemtulla $380 Apr 22-23, 2010 New Westminster Leila Rahemtulla $380 www.jibc.ca/leadership | General Inquiries: 604.528.5608 or 1.888.799.0801 Page 65 65 66 66 Course listings by NAME Course listings by LOCATION / name JIBC - Victoria Campus Location 66 66 68 73 74 81 Centre for Leadership Course Listings by Name Course Location Oct 29-30, 2009 New Westminster Eugenia Wang $350 Dec 1-2, 2009 New Westminster Doug Kerr $350 Feb 4-5, 2010 New Westminster Colleen Vaughan $350 Apr 6-7, 2010 New Westminster Doug Kerr $350 May 10-11, 2010 New Westminster Eugenia Wang $350 Jun 14-15, 2010 New Westminster Doug Kerr $350 Dec 3-4, 2009 New Westminster Leila Rahemtulla $330 Feb 8-9, 2010 New Westminster Leila Rahemtulla $330 Apr 8-9, 2010 New Westminster Leila Rahemtulla $330 Jun 16-17, 2010 New Westminster Leila Rahemtulla $330 Jan 25, Mar 1-2, 2010 New Westminster Ruth Faber $560 May 28, Jun 28-29, 2010 New Westminster Ruth Faber $560 Introduction to Project Management: Managing the Project and Leading the Team, MGMT166 Dec 3-4, 2009 New Westminster Doug Kerr $285 Mar 18-19, 2010 New Westminster Doug Kerr Leadership Through Storytelling, SPE107 SPECIAL EVENT Nov 27, 2009 Great Northern Way Richard Van Camp $195 61 Leading and Managing the Generations in Today’s Workplace, MGMT156 Sep 24-25, 2009 Victoria Kathi Irvine $320 68 Jan 11-12, 2010 Great Northern Way Kathi Irvine $265 Oct 26-27, 2009 New Westminster Georganne Oldham $265 May 17-18, 2010 Great Northern Way Georganne Oldham $265 Nov 4-5, 2009 New Westminster Doug Kerr $265 Mar 4-5, 2010 New Westminster Doug Kerr $265 May 3-4, 2010 Victoria Doug Kerr $325 Instructional Skills Level 2, ID120 Course listings by NAME Instructional Skills Practicum Assessment, ID260 Leading Change in Turbulent Times, MGMT186 NEW Leading from the Middle, MGMT151 Instructor Name Fee Page 73 73 73 $285 68 New Westminster Raj Gill/Maureen Hannah $300* Apr 29-30, 2010 New Westminster Raj Gill/Maureen Hannah $300* Mastering the Complexity of Group Dynamics, ID101 Feb 1-2, 2010 New Westminster Lee-Anne Ragan $330 74 Maximizing Your Brain Potential: The Modern Leadership Tool, MGMT160 Mar 23, 2010 New Westminster Kathryn Priest-Peries $185 69 Mentoring: Building New Leaders, MGMT157 Feb 9-10, 2010 New Westminster Maureen Hannah/ Ann Naymie $265 69 May 26-27, 2010 New Westminster Maureen Hannah/ Ann Naymie $265 Module 2: Leading Through Effective Communication, MDCS120 Nov 2-3, 2009 New Westminster Parm Poonia $265 75 Module 3: Leading Effective Teams, MDCS230 Dec 3-4, 2009 New Westminster Martha Joy $265 75 Module 4: Mastering Effective Employee Relations, MDCS240 Jan 7-8, 2010 New Westminster Bill Mathieson $265 75 Apr 26-27, 2010 New Westminster Bill Mathieson $265 Feb 1-2, 2010 New Westminster Patricia Galaczy $265 Apr 19-20, 2010 New Westminster Patricia Galaczy $265 Module 6: Leading the Way to Continuous Quality Improvement and Workplace Wellness, MDCS260 Oct 15-16, 2009 New Westminster David Livingstone $265 Apr 8-9, 2010 New Westminster David Livingstone $265 Module 7: Managing Scarce Resources, MDCS270 Dec 10-11, 2009 New Westminster Bruce Hardy $265 Apr 29-30, 2010 New Westminster Bruce Hardy $265 | www.jibc.ca/leadership | General Inquiries: 604.528.5608 or 1.888.799.0801 Location Instructor Name Module 8: Managing a Change Environment, MDCS280 Jan 21-22, 2010 Jun 3-4, 2010 New Westminster New Westminster Martha Joy Martha Joy $265 $265 76 More than Words: Understanding Body Language, MGMT182 Nov 18-19, 2009 New Westminster Jason Cressey $265 69 Jun 3-4, 2010 Victoria Jason Cressey $325 The Quantum Way: Learning from the Future, MGMT155 Apr 15-16, 2010 New Westminster Patricia Galaczy/ Kathryn Thomson $300 70 Strategic Planning: Getting Strategy Off the Shelf and Into Service, MGMT179 Nov 5-6, 2009 New Westminster Rick Thomas $265 70 May 20-21, 2010 New Westminster Rick Thomas $265 Team Building Tactics: Making the Whole Greater than the Sum, MGMT132 Nov 16-17, 2009 New Westminster Jason Cressey $265 May 10-11, 2010 Great Northern Way Jason Cressey $265 Thresholds of Presence: Courageous Conversations for Difficult Times, SPE111 SPECIAL EVENT Nov 6, 2009 New Westminster David Whyte $195, 61 Early Bird Rate $175 Before Sep 30, 2009 Turning Down the Heat: Being Reasonable with Unreasonable People, Nov 12-13, 2009 MGMT159 May 3-4, 2010 New Westminster Joyanne Landers $265 New Westminster Joyanne Landers $265 Working Effectively with Boards of Directors, MGMT180 Oct 19, 2009 Great Northern Way Jeffrey Rotin $185 Mar 22, 2010 New Westminster Jeffrey Rotin $185 Nov 9-10, 2009 New Westminster Vals Fauquier $265 May 5-6, 2010 New Westminster Vals Fauquier $265 Workplace Communications: It’s All About You, MGMT134 Fee 69 Nov 5-6, 2009 Registration: 604.528.5590 or 1.877.528.5591 Date 68 Leading with Emotional Intelligence, MGMT122 (* fee includes $35 assessment tool) Module 5: Managing Human Resources, MDCS250 Course page 70 70 70 70 Centre for leadership Date Instructional Skills Level 1, ID110 82 Centre for Leadership Course Listings by Name 69 76 76 76 “ A great course – the course material was realistic and transferable into the work environment. I would recommend this to anyone currently in, or considering a management position, whether you are new to the position or not.” – Heather Strength Wawanesa Mutual Insurance Company Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/leadership | General Inquiries: 604.528.5608 or 1.888.799.0801 83 Centre for Conflict Resolution Contents: Customized Training Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Special Events. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Certificates Choosing Certificates Offered by the Centre for Conflict Resolution. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Benefits of being a Certificate Student with the Centre for Conflict Resolution. . . . . . . . . . . . . . . . . . . . 88 How to Complete a Certificate in Conflict Resolution. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Course and Certificate Information Sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Associate Certificate in Workplace Conflict Certificate Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Learning Path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Welcome to the Centre for Conflict Resolution Associate Certificate in Workplace Conflict – at langara college Certificate Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Our conflict resolution courses and programs are the most comprehensive in Canada and are delivered in 19 locations across British Columbia, in Alberta and online. If you would like to improve your ability to respond to conflict and contribute to building stronger organizations and communities, you will find a course or a certificate here to meet your needs. Our programs are designed to help you communicate more creatively and to provide you with new skills and knowledge that will enhance your relationships within your workplace, family, and community. Most courses can be taken as part of a certificate or on an individual basis. We also specialize in designing and delivering customized courses and programs tailored to your workplace and community needs. These highly interactive and results-oriented programs are delivered in your workplace or community on a schedule that works for you. Certificate in Conflict Resolution: Specialization in Negotiation Certificate Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Learning Path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Certificate in Conflict Resolution: Specialization in Mediation/Third-party Intervention Certificate Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Learning Path. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 CENTRE FOR CONFLICT RESOLUTION CENTRE FOR CONFLICT RESOLUTION Associate Certificate in Leadership and Conflict Resolution Certificate Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Learning Path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Family Mediation Certificate Certificate Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Learning Path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Course Descriptions Course Descriptions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Courses by Location. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Courses by Course name. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 Courses by Course number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126 84 Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/conres | General Inquiries: 604.528.5608 or 1.888.799.0801 Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/conres | General Inquiries: 604.528.5608 or 1.888.799.0801 85 A few of our clients: • Terminal Systems Inc. • Canadian Food Inspection Agency • Carcross/Tagish First Nation • Catalyst Paper Special Events To register for these special events, follow our usual registration procedure, as described on page 138. The Future of Mediation: The end as we know it? (SPE108) • Health Canada • Earl’s Restaurants • Radical Entertainment • BC Housing • Vancouver International Airport Authority • WorkSafeBC Centre for Conflict Resolution • Ivanhoe Cambridge Centre For Conflict Resolution - Most popular customized offerings: • Resolving Conflict in the Workplace Develop Your Learning Organization • Sharpening Your Edge in Negotiation Targeted and well-facilitated education and training is an essential component in developing a learning organization. Collaborative approaches and interpersonal skills such as conflict resolution, giving and receiving feedback, negotiation, coaching, facilitation and communication are best acquired in a group learning environment. • Handling Conflict on the Telephone Develop your organization’s leadership capacity and performance with a unique program for your workforce that blends conflict resolution and leadership training, resulting in managers and staff that have it all. • Resolving Conflict in Groups • Managing the Hostile Individual By training your staff to recognize, understand and resolve conflict more effectively, solve problems collaboratively, and communicate with respect and clarity, you will build a high performance culture of trust, mutual support and commitment to continuous improvement. You’ll be in good company. • Navigating Challenging Conversations • Respectful Communication in a Changing Workplace • Leading and Managing with Influence • Asserting Yourself in Conflict Situations • Building Your Communication Toolbox See page 98 for more conflict resolution courses. We can also deliver conflict resolution certificates for your organization. See page 88 for a list of certificates. For information on customized solutions contact: CENTRE FOR CONFLICT RESOLUTION Program Coordinator, Customized Training Solutions, 604.528.5615 ccrcustomized@jibc.ca “ Like the other people in the session, I was very impressed by the instructor's knowledge, warmth, and understanding. The instructor was exceptionally good at adjusting the program to meet the emerging needs and interests of the group, and very adept at figuring out the audience.” – David Hulbert Fisher, Administrator Surrey School District 86 Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/conres | General Inquiries: 604.528.5608 or 1.888.799.0801 The dialogue is predicated upon Peter Adler’s white paper: The End of Mediation: a ramble on why the field will fail and mediators will thrive over the next two decades. (a copy of the paper will be send to all registered participants prior to the event). According to Adler, the field of mediation has grown, but into many specializations, which divide mediators, making it difficult to come together and discuss the field overall. This raises some fundamental questions: As practitioners, do we invest energy in legitimizing our profession and defending the borders of our field? How might this limit the potential of mediation? The dialogue will create a space for participants to step back, share stories, and gain insights into the hopes and expectations of others regarding the future of mediation practices and processes. Experienced practioners, academics and students of conflict resolution will engage in a highly interactive discussion about the future of mediation - a much needed but rarely enacted conversation. Come ready to have your stereotypes of the role of mediation challenged and to be open to perspectives that may be different from your own Learn from each other and make a substantial contribution to the field of mediation. Who Should Attend: Mediators and conflict resolution practioners, academics and students engaged in the practice, teaching, research and study of mediation and conflict resolution. Limited to 40 participants. Date: Fee: Oct 8, 2009 $125, includes networking lunch Great Northern Way Campus Peter Adler Location: Instructor: Peter S. Adler, Ph.D. is President of The Keystone Center, which applies consensus-building and scientific information to energy, environmental, and healthrelated policy problems. Adler’s specialty is multi-party negotiation and problem solving. He has extensive experience in land planning issues, construction issues, water problems, marine and coastal affairs, and strategic resource management. Peter has held executive positions with the Hawaii Justice Foundation, the Hawaii Supreme Court’s Center for Alternate Dispute Resolution and the Neighborhood Justice Center. He has been awarded the Roberston-Cunninghame Scholar in Residence Fellowship at the University of New England, New South Wales, Australia, a Senior Fellowship at the Western Justice Center, and was a consultant to the U.S. Institute for Environmental Conflict Resolution. He is the author of Eye of the Storm Leadership (2008) and other books, articles and monographs. Special events CENTRE FOR CONFLICT RESOLUTION CUSTOMIZED TRAINING SOLUTIONS – ANY TIME, ANYWHERE Join mediators and conflict resolution practioners from across North America in a provocative dialogue. Take advantage of this rare opportunity to participate in shaping the future of mediation by finding better ways to move forward. Transforming Communities Using Forum Theatre: Empower Your Inner Voice (SPE122) We are very excited to bring David Diamond, Artistic Director of Headlines Theatre to the JIBC. David will speak about his years of experience working successfully with Aboriginal and other communities across the province using Forum Theatre. David will be addressing community empowerment and this interactive workshop will include an exploration of the exercise “Cops in the Head”. Cops in the Head is an investigation of internal voices that stop us from achieving our goals. Often our internal voices, our fears and oppressions prevent us from living fully and in the moment. In this one-day course, after a half-day of group building work, you will learn about those internal voices that have embedded themselves in our psyche. Cops in the Head are the voices of people who put up stop signs and say, “you can’t do that”, “you’re stupid”, “you’re no good” etc. – people who have somehow blocked us and over time have taken up residence inside us, affecting the way we listen, see and act. This course helps individuals and communities identify these voices and liberate themselves in a creative and entertaining way. You will leave feeling inspired, motivated and empowered to make concrete and practical changes in your life and community. Date: Fee: Early Bird Rate: Location: Instructor: Registration: 604.528.5590 or 1.877.528.5591 | May 6, 2010 – NWC $125; group rate, $110 includes networking lunch $110; group rate, $100 before Mar 31, 2010 JIBC New Westminster Campus David Diamond www.jibc.ca/conres | David Diamond has directed over 380 community specific theatre projects on issues such as racism, gender roles, violence, addiction, self-esteem, First Nations’ Residential Schools, globalization, language reclamation and many, many others. David has directed workshops throughout BC, Canada and internationally. He has been involved in the writing and/or directing of all of Headlines’ main stage plays, including NO` XYA` (Our Footprints), Out of the Silence, Mamu, Squeegee, Corporate U, Don’t Say a Word, Here and Now and the Legislative Theatre project, Practicing Democracy. He has pioneered the development of live, interactive Forum Television and web casting. Diamond is a graduate of the University of Alberta with a BFA in acting. He worked as a professional actor in theatre, television and film throughout Western Canada until 1981 when he co-founded Headlines Theatre. General Inquiries: 604.528.5608 or 1.888.799.0801 87 Certificates • work in a specialization that is most valuable and relevant to you – or complete more than one certificate; Choosing certificates offered by the Centre for Conflict Resolution • gain membership in the Community of Learners – a listserv and website, through which you will receive advance notice about learning and professional opportunities. The Centre for Conflict Resolution offers three certificates and two associate certificates: • access the JIBC’s extensive collection of books, periodicals, and videos on conflict resolution and related subject, including a wide variety of online journals and articles; and • Associate Certificate in Leadership and Conflict Resolution (page 89) • Associate Certificate in Workplace Conflict (page 90) • celebrate your success with friends and family when you graduate at the JIBC convocation ceremony. • Negotiation (page 92) CENTRE FOR CONFLICT RESOLUTION • Family Mediation (page 96) Benefits of being a Certificate Student with the Centre for Conflict Resolution For a certificate enrolment package, contact: 604.528.5608 or conres@jibc.ca How to complete a Certificate in Conflict Resolution Enroll in a certificate and join a learning community and participate in a unique educational experience. Becoming a certificate student will help you: • enhance your career prospects – employers are looking for people who build productive interpersonal and workplace relationships; • choose the amount of time that you have for taking courses and the speed at which you learn and integrate the new skills; • Download a certificate enrolment package from our website at www.jibc.ca/conres or contact us at 604.528.5608 and we will mail you a copy. • The enrolment fee is $250 for the Mediation or Negotiation specializations. When you sign up, you will receive a $125 gift certificate to apply to your next conflict resolution course. • The enrolment fee is $175 for the Family Mediation Certificate. • The enrolment fee is $50 for either the Associate Certificate in Workplace Conflict or the Associate Certificate in Leadership and Conflict Resolution. For details on how to complete each specialization, see pages 89-97. • The cost of completing a certificate varies depending on the specialization you choose. You can expect to pay around $2,000 to $2,400 for either of the Associate Certificates and around $7,500 to complete a Negotiation or Mediation/Third Party Intervention Certificate. • You can choose your specialization at any time, and all eligible courses will be counted towards the requirements of that specialization. • You may change your specialization, as long as you complete all the required courses and electives for the new specialization. • You may enroll in an additional specialization at a cost of $50, as long as you complete all the required courses and electives. This does not apply to the Family Mediation Certificate. • Each certificate has an assessment process. LOCATION 2009 Sep 23 Victoria – JIBC Campus Oct 7 Langara College Oct 7 Kelowna – JIBC Campus Attend one of our free course and certificate information sessions to learn more about: Oct 21 Prince George – College of New Caledonia Oct 28 New Westminster – JIBC Campus & Teleconference • course content and specialization structure, Nov 4 Edmonton – Kings University Foundations of Effective Management and Leadership, Part 1: Leading the Way FMGMT100 Associate Certificate in Leadership and Conflict Resolution If you are a leader in either a formal or informal capacity, you’ll be excited to know about this credential, offered in partnership by Centre for Leadership and Centre for Conflict Resolution. Completing this 11-day associate certificate will allow you to apply a collaborative approach to resolving conflict in your capacity as a leader, and to deepen your leadership skills. This associate certificate is comprised of four required courses and an assessment: Mar 3 Langara College • private practice and other specific careers in conflict resolution. Mar 3 Victoria – JIBC Campus Attend our either in person or by telephone conference (for those sessions indicated as such). All sessions are held 6:00pm-8:00pm. Mar 10 New Westminster - JIBC Campus & Teleconference To reserve a space or for more information contact: 604.528.5608 or 1.888.799.0801 or conres@jibc.ca Apr 15 Calgary – University of Calgary Jun 16 New Westminster – JIBC Campus & Teleconference Aug 25 New Westminster – JIBC Campus & Teleconference | www.jibc.ca/conres | Foundations of Effective Management and Leadership, Part 2: Inspiring Teams and Managing Change FMGMT200 2 The following two courses may be interspersed with, or precede the previous two so long as prerequisites have been met. Take the following Centre for Conflict Resolution courses: • Foundations of Effective Management and Leadership, Part 1: Leading the Way, FMGMT100 (3 days) (page 65) • Foundations of Effective Management and Leadership, Part 2: Inspiring Teams and Managing Change, FMGMT200 (2 days) (page 65) Foundations of Collaborative Conflict Resolution CCR100 • Foundations of Collaborative Conflict Resolution, CCR100 (3 days) (page 102) (Formerly Dealing with Interpersonal Conflict, CR110A) Mediation Skills Level I CCR180 • Mediation Skills Level I, CCR180 (3 days) (page 105) • Assessment: Associate Certificate in Leadership and Conflict Resolution, ALCR299 (written, mail-in) (page 99) 3 All course credits (77 hours) will be recognized in the Centre for Leadership’s Foundations of Effective Management and Leadership Certificate. As well, 70 hours of course credit will be recognized in the Centre for Conflict Resolution’s Negotiation Certificate program, 63 hours will be recognized in the Mediation/third-party Intervention Certificate program, and 42 hours will be recognized in the Family Mediation Certificate. Note: You can begin with either the Centre for Leadership courses (recommended), Box 1, or the Centre for Conflict Resolution courses, Box 2, but you must complete FMGMT100 before FMGMT200 and CCR100 before CCR180. General Inquiries: 604.528.5608 or 1.888.799.0801 Register for your Assessment: Associate Certificate in Leadership and Conflict Resolution ALCR299. 4 Graduation Ceremony Stay connected! Participate in our online Community of Learners (see page 88) and come back for professional development. 2010 • career benefits of conflict resolution training, or Registration: 604.528.5590 or 1.877.528.5591 Take the following Centre for Leadership courses: Certificate Enrolment Fee: $50 • planning your learning path, 88 START HERE: • Progress at your own pace. You decide the amount of time that you have for taking courses and the speed at which you learn and integrate your new skills. We recommend that you take one to three years to complete a certificate program and three to six months to complete an associate certificate. DATE Centre for Conflict Resolution Course and Certificate Information Sessions 1 Associate certificate in LEADERSHIP & CONFLICT RESOLUTION • Mediation/Third-Party Intervention (page 94) Your suggested learning path • The number of required courses and electives varies in each specialization. Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/conres | General Inquiries: 604.528.5608 or 1.888.799.0801 89 Your Suggested Learning Path START HERE: 1 This year the Centre for Conflict Resolution is offering something for everyone at Langara College. If you live or work in Greater Vancouver and evening or weekends courses suit your busy lifestyle, please check out the Fall 2009 and Spring 2010 schedules. We have also included a weekday summer session called Summer 2010. Take the following required course: Foundations of Collaborative Conflict Resolution: Workplace Focus CCR101 Offered at all our locations throughout the year. Your next course should be: 2 Negotiation Skills Level I CCR170 When you complete this 11-day associate certificate, you will be able to recognize, understand and resolve conflict more effectively, and build more productive relationships with clients and colleagues. The certificate is comprised of four courses that focus on effectively managing conflict in the workplace and an assessment: 3 The following courses can be taken in any order, but this order is optimum: Summer 2010 (weekdays) If you haven’t taken any conflict resolution training, check out these four general interest courses with no prerequisites. They are bundled together in such a way that you may wish to consider taking a set of courses that are scheduled in the same week. • Negotiation Skills Level 1, CCR170 (3 days) (page 106) • Resolving Conflict in Groups Level 1: Effective Team Dynamics, CCR210 (2 days) (page 107) Register for your assessment: • Resolving Conflict on the Front Line: Demonstrating Leadership at Work, CCR200 (3 days) (page 107) (Formerly Conflict on the Front Line: Leaders as Conflict Resolvers, CR128) Assessment: Associate Certificate in Workplace Conflict ACCRWC299 4 CCR100 - Foundations of Collaborative Conflict Resolution (CRN70287) Mon-Thurs Sep 28-Oct 1/09 6:00-9:30 pm Sat Oct 3/09 8:30 am-4:30 pm CCR180 – Mediation Skills Level I (CRN70288) Mon-Thurs Oct 19-22/09 6:00-9:30 pm Sat Oct 24/09 8:30 am-4:30 pm CCR190 – Dealing with Anger (CRN70289) Mon-Thurs Nov 16-19/09 6:00-9:30 pm Sat Nov 21/09 8:30 am-4:30 pm CCR202 – Shifting from Positions to Interests (CRN70290) Sat Dec 5/09 8:30 am-4:30 pm Tues & Thurs Dec 8 & 10/09 6:00-9:30 pm Sat Dec 12/09 8:30 am-4:30 pm • Assessment: Associate Certificate in Workplace Conflict, ACCRWC299 (mail-in) (page 99) Certificate Enrollment Fee: $50 Attend your All course credits will be recognized in the Negotiation and Mediation/third-party Intervention Certificate programs and 42 credit hours can be applied towards the Family Mediation Certificate. Graduation Ceremony Stay connected! Participate in our online Community of Learners (see page 88) and come back for professional development. PARTNERSHIPS At JIBC campuses: At community colleges and universities: Chilliwack Kelowna Maple Ridge New Westminster Vancouver Victoria Burns Lake Fort St. James Fort St. John Kamloops Kelowna Nanaimo Nechako/Vanderhoof Penticton Prince George Quesnel Vancouver Calgary, Alberta Edmonton, Alberta See page 109 for courses offered at community colleges/university locations or contact: Laurie McAvoy, Coordinator, Regional Development and Delivery Phone: 604.528.5735 Email: ccrplar@jibc.ca Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/conres | General Inquiries: 604.528.5608 or 1.888.799.0801 5 Mon-Thurs Mar 1-4/10 6:00-9:30 pm Sat Mar 6/10 8:30 am-4:30 pm CCR170 – Negotiation Skills Level I (CRN50019) Mon-Thurs Apr 19-22/10 6:00-9:30 pm Sat Apr 24/10 8:30 am-4:30 pm CCR210 – Resolving Conflict in Groups Level I: Effective Team Dynamics (CRN60015) Wed-Thurs May 26-27/10 6:00-9:30 pm Sat Mar 29/10 8:30 am-4:30 pm CCR200 – Conflict on the Front Line: Demonstrating Leadership at Work (CRN60016) Mon-Thurs Jun 21-24/10 6:00-9:30 pm Sat Jun 26/10 8:30 am-4:30 pm Associate Certificate in Workplace Conflict (Spring 2010) CCR101: Foundations of Collaborative Conflict Resolution: Workplace Focus, 3 days (Formerly Resolving Conflict in the Workplace, CR110B) CCR210: Resolving Conflict in Groups Level I: Effective Team Dynamics (Prerequisites: CCR100/CCR101, CCR170 or CCR180) 2 days CCR200: Resolving Conflict on the Front Line: Demonstrating Leadership at Work, (Formerly Conflict on the Front Line: Leaders as Conflict Resolvers) (Prerequisites: CCR100/CCR101, CCR170 or CCR180), 3 days SPRING 2010 CCR101 – Foundations of Collaborative Conflict Resolution: Workplace Focus (CRN50018) 100 W. 49th Avenue Vancouver CCR170: Negotiation Skills Level I (Prerequisite: CCR100/CCR101) 3 days FALL 2009 Resolving Conflict on the Front Line: Demonstrating Leadership at Work CCR200 • Foundations of Collaborative Conflict Resolution: Workplace Focus, CCR101 (3 days) (Formerly Resolving Conflict in the Workplace, CR11OB) (page 102) Spring 2010 (evenings/weekends) If you are interested in earning your Associated Certificate in Workplace Conflict, or are working on it already, this semester is for you. Resolving Conflict in Groups Level I: Effective Team Dynamics CCR210 You’ll find conflict resolution courses at JIBC campuses, colleges and universities throughout BC and in Alberta. Wherever you are, our courses are not far away. 90 Fall 2009 (evenings/weekends) If you are working on a Centre for Conflict Resolution certificate, check out the advanced required courses and electives scheduled this semester. To enroll in the program or for your assessment, please contact the JIBC directly. Online Registration SUMMER 2010 CCR105 – Asserting Yourself in Conflict Situations (CRN50018) Mon-Tues Jul 12-13/10 8:30 am- 4:30 pm CCR108 – Managing the Hostile Individual (CRN50019) Thurs-Fri Jul 15-16/10 8:30 am – 4:30 pm CCR102 – Building Your Communication Toolbox (CRN60018) Mon-Tues Aug 23-24/10 8:30 am – 4:30 pm CCR111 – Coaching Strategies: Developing People to Resolve Conflict (CRN60020) Thurs-Fri Aug 26-27/10 8:30 – 4:30 pm For courses held at JIBC campuses you can register online by going to http://learning.jibc.ca and entering your ID and password. If you have forgotten these or if they haven’t been assigned yet, contact the JIBC Student Services Centre. CONFLICT RESOLUTION COURSES AT LANGARA COLLEGE Associate certificate in workplace conflict Associate Certificate in Workplace Conflict Conflict Resolution Courses at Langara College 604.528.5590 (Greater Vancouver area) 1.877.528.5591 (North America only) To register for these JIBC courses offered at Langara College, call Langara directly at 604.323.5322. Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/conres | General Inquiries: 604.528.5608 or 1.888.799.0801 91 The following courses have a prerequisite of CCR100 OR CCR101: Your Suggested Learning Path • Balancing Empathy and Assertion, CCR172 (2 days) • Giving and Receiving Constructive Feedback, CCR171 (2 days) • Managing the Conflict Within, CCR173 (2 days) Building Your Communication Toolbox CCR102 Take the following course: Asserting Yourself in Conflict Situations CCR105 Negotiation Skills Level I CCR170, then Mediation Skills Level I CCR180 The following courses have a prerequisite of CCR170 AND/OR CCR180: OR Highly recommended electives, particularly if you have no previous training in interpersonal communication skills. After completing these, you will have a better idea of the specialization you want to pursue. Specialization in negotiation Negotiation is a conflict resolution process in which the people involved in the situation talk directly with each other to arrive at an agreement or decision. The Centre for Conflict Resolution teaches a collaborative approach to negotiation that involves looking for mutually satisfactory solutions. This specialization is 252 hours (36 training days) in length, worth 18 credits, and culminates in a Certificate in Conflict Resolution: Specialization in Negotiation upon successful completion of all course hours and the final assessment component. Certificate enrolment fee: $250. Specialization in Negotiation: 18 Credits See Learning Path For Suggested Course Sequencing, page 93. Required Courses • Foundations of Collaborative Conflict Resolution CCR100 (3 days) (Formerly Dealing with Interpersonal Conflict, CR110A) OR • Foundations of Collaborative Conflict Resolution: Workplace Focus CCR101 (3 days) (Formerly Resolving Conflict in the Workplace CR110B) • Negotiation Skills Level I, CCR170 (3 days) • Mediation Skills Level I, CCR180 (3 days) • Dealing with Anger, CCR190 (3 days) • Negotiation Skills Level II, CCR280 (5 days) 92 • Theoretical Foundations of Dispute Resolution, CCR150 (3 days - 21 hours over a 6 week time frame) Online OR • Applying Conflict Theory: From Awareness to Analysis, CCR151 (3 days) • The Art of Reframing, CCR208 (1 day) • Defining Issues and Setting the Agenda, CCR201 (2 days) • Dynamics of Power, CCR206 (3 days) • Negotiating with Difficult People: Making It Hard to Say No, CCR207 (2 days) • Reflection in Conflict, CCR251 (2 days) (Calgary only) (CCR203 is also a prerequisite) • Resolving Conflict in Groups Level I: Effective Team Dynamics, CCR210 (2 days) • Resolving Conflict in Groups Level II: Facilitating the Collaborative Process, CCR260 (Calgary only) • Shifting from Positions to Interests, CCR202 (3 days) The following course has a prerequisite of CCR280: • Managing the Hostile Individual, CCR108 (2 days) Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/conres | This is your opportunity to tailor your certificate to your particular interests and goals. Because we offer such a variety of special elective courses we are only able to offer some of these courses annually. Applying Conflict Theory: From Awareness to Analysis CCR151 (face to face) This is a good time to enroll in your certificate specialization if you haven’t done so already. OR See page 88 for benefits of being a certificate learner. Theoretical Foundations of Dispute Resolution (Online) CCR150 Choose one of the above required theory courses. See page 92 for electives. Call a Program Planner for assistance in making elective choices. 9 8 7 Dealing with Anger CCR190 This course can be taken now or in between your electives. Negotiation Skills Level II CCR280 Before your assessment, consider registering for: Preparing for Your Negotiation Assessment CCR281 This course should be taken as close to the end of your program as possible. This course will count towards your elective days. Other electives – any courses Assessment • Coaching Strategies Developing People to Resolve Conflict, CCR111 (2 days) Now plan your specialized and general electives. 4 5 6 • Preparing for Your Negotiation Assessment (Reality Check), CCR281 (1 day) • Asserting Yourself in Conflict Situations, CCR105 (2 days) • Building Your Communication Toolbox, CCR102 (2 days) Offered at all our locations throughout the year. • Resolving Conflict on the Front Line: Demonstrating Leadership at Work, CCR200 (3 days) The following courses have no prerequisites: Choose 10 days from these electives that deepen your negotiation skills and knowledge. Foundations of Collaborative Conflict Resolution: Workplace Focus CCR101 • Dealing with Defensiveness in Conflict, CCR205 (3 days) Choose six days made up of any conflict resolution courses in the calendar; this is your opportunity to tailor your certificate to your particular interests and goals. You may also choose some or all of your additional electives from the above list or use the Foundations of Effective Management and Leadership: Part 1 and Part 2 courses. Special Electives Foundations of Collaborative Conflict Resolution: CCR100 Next you should take: Specialization in negotiation The ability to negotiate and resolve conflicts effectively has become a modern-day survival skill that you need in both professional and personal settings. In today’s workplace, employers consider conflict resolution skills essential for all employees, at all levels within the organization. This specialization provides an excellent opportunity to explore the broad field of conflict resolution, with an emphasis on negotiation skills. It will equip you with concepts and skills to improve your personal and working relationships by learning how to handle conflict more constructively. 3 START HERE: • Asking Better Questions, CCR204 (1 day) Certificate in Conflict Resolution: Specialization in Negotiation 2 1 • Assessment: Negotiation, ACCRN299 You can transfer credit for comparable courses taken outside the JIBC into your certificate. Credit hours are also transferable from the Associate Certificate in Leadership and Conflict Resolution. See page 89 for details. General Inquiries: 604.528.5608 or 1.888.799.0801 11 10 Graduation Ceremony Register for your assessment. Stay connected! Participate in our online Community of Learners – visit www.jibc.ca/conres. Come back for professional development. Assessment: Specialization in Negotiation ACCRN299 About the Certificate Assessment Process The final assessment for this specialization consists of Assessment: Negotiation (ACCRN299). You must have successfully completed all the required courses and be enrolled as a certificate student before you are eligible to register for your assessment. You can do your assessment in person at the JIBC New Westminster campus, the JIBC Victoria campus, or you can use our mail-in assessment option (See ACCRN299 on page 99). Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/conres | General Inquiries: 604.528.5608 or 1.888.799.0801 93 Specialization in Mediation/ Third-Party Intervention The following courses have a prerequisite of CCR170 AND/OR CCR180: • The Art of Reframing, CCR208 (1 day) If you are considering a career as a private-practice mediator, the training hours gained in this specialization can be applied towards admission to the BC Mediator Roster. They can also be applied towards certification by practitioner organizations and participation in the Court Mediation Practicum Program (for more information, see “Career Opportunities in Dispute Resolution” on page 144). Certification or accreditation of professional mediators is not mandated by government at this time. Voluntary professional certifications are available through mediator membership organizations, and certification is maintained on an annual basis with those organizations. For more information, see ‘Career Opportunities in Dispute Resolution’ on page 144. Completion of a Certificate in Conflict Resolution: Specialization in Mediation/third-party Intervention signals only that you have received education and training from the JIBC’s Centre for Conflict Resolution and have passed the final evaluation for the education program, it does not imply that you are a certified or licensed or accredited mediator. Certificate enrolment fee: $250. • Civil Procedure, CCR211 (2 days – 14 hours over an 8 week time frame) Online • Dealing with Defensiveness in Conflict, CCR205 (3 days) • Defining Issues and Setting the Agenda, CCR201 (2 days) • Dynamics of Power, CCR206 (3 days) • Identifying Control and Abuse in Pre-Mediation, CCR271 (1 day) (CCR190 is also a prerequisite) • Reflection in Conflict, CCR203 (2 days) Calgary only (CCR203 is also a prerequisite) • Resolving Conflict in Groups Level I: Effective Team Dynamics, CCR210 (2 days) • Resolving Conflict in Groups Level II: Facilitating the Collaborative Process, CCR260 (Calgary only) • Resolving Conflict on the Front Line: Demonstrating Leadership at Work, CCR200 (3 days) See Learning Path For Suggested Course Sequencing, page 95. These courses have a prerequisite of CCR290: Required Courses Special Electives • Foundations of Collaborative Conflict Resolution (CCR100) (Formerly Dealing with Interpersonal Conflict, CR110A) Choose 10 days from the following electives that will deepen your mediation skills and knowledge. • Ethical Dilemmas for Mediators in British Columbia, CCR296 (1 day – 7 hours over 3 weeks) Online OR • Dealing with Anger, CCR190 (3 days) • Negotiation Skills Level II, CCR280 (5 days) OR • Applying Conflict Theory: From Awareness to Analysis, CCR151 (3 days) • Asserting Yourself in Conflict Situations, CCR105 (2 days) • Building Your Communication Tool Box, CCR102 (2 days) • Managing the Hostile Individual, CCR108 (2 days) The following course has a prerequisite of CCR100 OR CCR101: • Balancing Empathy and Assertion, CCR172 (2 days) • Managing the Conflict Within, CCR173 (2 days) Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/conres Take one of the following required courses: Foundations of Collaborative Conflict Resolution CCR100 OR Foundations of Collaborative Conflict Resolution: Workplace Focus CCR101 | • Preparing for Your Mediation Assessment (Reality Check), CCR291 (1 day) (CCR280 is also a prerequisite) Other Electives Choose your remaining one day from any conflict resolution elective course in the calendar, including online courses from the Family Mediation Certificate. Assessment • Assessment: Mediation, ACCRM299 You can transfer credit for comparable courses taken outside the JIBC into your certificate. Credit hours are also transferable from the Associate Certificate in Leadership and Conflict Resolution. See page 99 for details. General Inquiries: 604.528.5608 or 1.888.799.0801 3 Building your Communication Toolbox CCR102 Next you should take: Asserting Yourself in Conflict Situations CCR105 Negotiation Skills Level I CCR170, then Mediation Skills Level I CCR180 Highly recommended electives particularly if you have no previous training in interpersonal communication skills. After completing these, you will have a better idea of the specialization you want to pursue. Offered at all our locations throughout the year. 6 Plan your specialized and general electives at this time. 5 Choose one of the following required theory courses: Because we offer such a variety of special elective courses we are only able to offer some of these courses annually. OR Call a Program Planner for assistance in making elective choices. Theoretical Foundations of Dispute Resolution (Online) CCR150 4 This is a good time to enroll in your certificate specialization if you haven’t done so already. See page 88 for benefits of becoming a certificate learner. Applying Conflict Theory: From Awareness to Analysis CCR151 (face-to-face) See page 94 for electives. 10 8 7 Negotiation Skills Level II CCR280 This course can be taken now or in between your electives. 9 Mediation Skills Level II CCR290 13 Advanced Mediation electives to deepen mediation competencies. Ethical Dilemmas for Mediators in BC CCR296 Dealing with Anger CCR190 • Ethical Dilemmas for Mediators in Alberta, CCR297 (1 day – 7 hours over 3 weeks) Online • Mediation Skills Level III, CCR295 (2 days) The following courses have no prerequisites: • Mediation Skills Level II, CCR290 (5 days) • Theoretical Foundations of Dispute Resolution, CCR150 (3 days – 21 hours over a 6 week time frame) Online 2 1 • Separate Meetings: Pre-Mediation and Caucusing, CCR209 (2 days) • Shifting from Positions to Interests, CCR202 (3 days) • Mediation Skills Level I, CCR180 (3 days) START HERE: • Mediating Civil & Court Based Cases, CCR214 (2 days) Specialization in Mediation/Third-Party Intervention: 18 Credits • Negotiation Skills Level I, CCR170 (3 days) 94 • Asking Better Questions, CCR204 (1 day) This course should be taken close to the end of your program. However, Mediation II is a pre-requisite for many of the advanced electives in the Mediation specialization. Ethical Dilemmas for Mediators in Alberta CCR297 Identifying Control and Abuse in Pre-Mediation CCR271 Mediation Skills Level III CCR295 Graduation Ceremony Stay connected! Participate in our online Community of Learners – visit www.jibc.ca/conres. Come back for professional development. 12 Register for your assessment: Assessment: Specialization in Mediation/Third Party Intervention ACCRM299 Before your assessment, consider registering for: Specialization in mediation/third-party intervention Specialization in mediation/third-party intervention This specialization is designed for people who perform mediation and third-party intervention in their jobs and for those who are planning to be self-employed as private practice mediators/interveners. The Mediation/third-party Intervention specialization gives in-depth knowledge and skills in formal and informal mediation as well as other forms of third-party intervention. This 252-hour (36 training days) program is worth 18 credits and culminates in a Certificate in Conflict Resolution: Mediation/third-party Intervention Specialization upon successful completion of all course hours and the final evaluation component. • Foundations of Collaborative Conflict Resolution: Workplace Focus (CCR101) (3 days) (Formerly Resolving Conflict in the Workplace CR110B) Your Suggested Learning Path 11 Preparing for Your Mediation Assessment CCR291 This course will count towards your elective days. About The Assessment Process The final assessment for this specialization consists of Assessment: Mediation (ACCRM299). You must have successfully completed all the required courses and enrolled as a certificate student before you can register for your assessment. You can do your assessment in person at the JIBC New Westminster campus, the JIBC Victoria campus, or you can use our mail-in assessment option (see ACCRM299 on page 99). Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/conres | General Inquiries: 604.528.5608 or 1.888.799.0801 95 Family Dynamics • Introduction to Family Justice Services in BC, CORR606 (3 days) Online OR • Introduction to Family Justice Services in Alberta, CORR609 (If you are taking courses in the Family Mediation Certificate in order to apply for a position as a Family Justice Counsellor in BC, you must take CORR606) The goal of the Family Mediation Certificate is to provide quality education and training in mediation in a family context that may be applied towards the minimum training requirements of Family Mediation Canada for certification as a Family Relations Mediator. This 20-credit certificate is 280 hours or 40 days long and is awarded upon successful completion of all classroom and online course requirements and an assessment. The Family Mediation Certificate is a joint offering from two divisions of the JIBC: the Centre for Conflict Resolution and the Corrections and Community Justice Division (CCJD). The CCJD courses are all delivered online while the majority of the Centre for Conflict Resolution courses are delivered in classrooms at the JIBC’s main campus in New Westminster, our Victoria campus and through our community partnerships with colleges throughout BC and at the University of Calgary in Alberta. Certificate enrolment fee: $175. Register directly for any courses in the Family Mediation Certificate through the JIBC’s Student Services Centre: 604.528.5590. For more information about the Corrections and Community Justice Division online courses, call: Program Coordinator 604.528.5546 mdsouza@jibc.ca For more information about the Centre for Conflict Resolution face-to-face courses or to request a Family Mediation Certificate application form, call: Program Planner 604.528.5618 ccrassessments@jibc.ca Required Courses Conflict Resolution and Mediation • Foundations of Collaborative Conflict Resolution CCR100 (3 days) (Formerly Dealing with Interpersonal Conflict, CR110A) OR Foundations of Collaborative Conflict Resolution: Workplace Focus CCR101 (3 days) (Formerly Resolving Conflict in the Workplace, CR110B) Online and On Campus (Face to Face) courses can be taken concurrently. • Foundations of Collaborative Conflict Resolution CCR100 OR It is highly recommended the following four courses be taken in the following sequence: Foundations of Collaborative Conflict Resolution: Workplace Focus CCR101(3 days) • Effects of Separation and Divorce on Adults (FAM103) (3 days) Online • Family Violence: Impact on Separation and Divorce, CORR605 (3 days) Online It is highly recommended the following two courses be taken in the following sequence: • Effects of Separation and Divorce on Children (FAM104) (3 days) Online • Effects of Separation and Divorce on Adults, FAM103 (3 days) Online • Introduction to Family Justice Services in BC CORR606 (3 days) Online • Mediated Agreements and Related Court Orders (FAM115) (1 day) Online • Effects of Separation and Divorce on Children, FAM104 (3 days) Online • Mediated Agreements and Related Court Orders, FAM115 (1 day) Online • Multicultural Issues in Family Justice, FAM109 (1 day) Online • Child Support Guidelines, FAM112 (3 days) Online Electives Choose five days from the following courses: • Dealing with Defensiveness in Conflict, CCR205 (3 days) Introduction to Family Justice Services in Alberta CORR609 You can intersperse six of the following courses with the previous four online courses: • Family Violence: Impact on Separation and Divorce CORR605 (3 days) Online • Negotiation Skills Level I CCR170 (3 days) • Mediation Skills Level I CCR180 (3 days) • Dealing with Anger CCR190 (3 days) • Mediation Skills Level II CCR290 (5 days) • Ethical Dilemmas for Mediators in British Columbia CCR296 (1 day) Online OR • Ethical Dilemmas for Mediators in Alberta CCR297 (1 day) About Online Courses: • One-day (7 hours) Online courses are completed over two weeks. • Three-day (21 hours) Online courses take six to seven weeks to complete. • Multicultural Issues in Family Justice (FAM109) (1 day) Online 4 Register for your assessment: • Assessment: Family Mediation (CR976) 3 Electives • Dynamics of Power, CCR206 (3 days) • Mediation Skills Level III, CCR295 (2 days) • Identifying Control and Abuse in Pre-Mediation, CCR271 (1 day) • Separate Meetings: Pre-Mediation and Caucusing, CCR209 (2 days) • Shifting from Positions to Interests, CCR202 (3 days) • Substance Abuse Issues in Family Justice, FAM108 (1 day) Online 5 Graduation Ceremony About the Assessment Process • Family Mediation Certificate Preparation Workshop, FAM111 (2 days) • Ethical Dilemmas for Mediators in British Columbia, CCR296 (1 day) Online Assessment Program Planner 604.528.5618 ccrassessments@jibc.ca • Dealing with Anger, CCR190 (3 days) Specialization in Family Mediation: 20 Credits • Ethical Dilemmas for Mediators in Alberta, CCR297 (1 day) Online See Learning Path For Suggested Course Sequencing, page 97. One-day (7 hours) online courses are completed over 2 weeks. Except CCR296 and CCR297 which are completed over 3 weeks. Three-day (21 hours) online courses take 6 to 7 weeks to complete. Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/conres | • Theoretical Foundations of Dispute Resolution, CCR150 (3 days) Online • Assessment: Family Mediation, AFM299 You can transfer credit for comparable courses taken outside the JIBC into your certificate. See page 99 for details. Completion of Family Mediation Canada’s certification process as a Family Relations Mediator or Comprehensive Family Mediator is considered equivalent to completion of AFM299: Family Mediation assessment. See page 144 for information on how to apply for equivalency credit. General Inquiries: 604.528.5608 or 1.888.799.0801 Mediating the Financial Aspects of Separation (CCR292) This stand-alone advanced course and will be most useful to family mediators wishing to obtain the core preparation for becoming a comprehensive mediator as defined by Family Mediation Canada. See page 105 for a full course description and list of prerequisites. Note: This course is not associated with any CCR certificate or credential. Registration: 604.528.5590 or 1.877.528.5591 Choose 5 days from the following courses: If you have the prerequisites, you can intersperse the following 11 courses with your required courses. Stay connected! Participate in our online Community of Learners – visit www.jibc.ca/conres. Come back for professional development. • Mediation Skills Level II, CCR290 (5 days) • Mediation Skills Level I, CCR180 (3 days) 2 • Child Support Guidelines (FAM112) (3 days) Online (Take this course last) OR The assessment component for the Family Mediation Certificate is completed through a mail-in process. It consists of written preparation for a mediation, a one-hour mediation role-playing exercise, a self-evaluation and an oral examination. The recording made in FAM111 may be used for the assessment. For information on the assessment, contact: • Negotiation Skills Level I, CCR170 (3 days) Additional Required Courses You will need to start with these required courses, which form the foundation of future courses: • Defining Issues and Setting the Agenda, CCR201 (2 days) OR 96 1 START HERE: | • Dealing with Defensiveness in Conflict CCR205 (3 days) • Defining Issues and Setting the Agenda CCR201 (2 days) • Dynamics of Power CCR206 (3 days) • Getting to the Heart of Conflict CCR203 (2 days) (Calgary only) • Mediation Skills Level III CCR295 (2 days) • Identifying Control and Abuse in Pre-Mediation CCR271 (1 day) • Separate Meetings: Pre-Mediation and Caucusing CCR209 (2 days) • Shifting from Positions to Interests CCR202 (3 days) • Substance Abuse Issues in Family Justice (FAM108) (1 day) Online • Theoretical Foundations of Dispute Resolution CCR150 (3 days) Online Recommended as assessment preparation, not required: • Family Mediation Certificate Preparation Workshop FAM111 (2 days) Family mediation certificate Family mediation certificate Family Mediation Certificate Your Suggested Learning Path This course counts toward your electives and you can use the videotape for your assessment. Courses may be counted towards Family Mediation Canada certification to the extent that the subject matter complies with the requirements in the FMC Practice Certification and Training Standards 2003. For more information about Family Mediation Canada certification requirements, please visit their website at www.fmc.ca. www.jibc.ca/conres | General Inquiries: 604.528.5608 or 1.888.799.0801 97 The Art of Reframing (CCR208) In this intensive one-day skill-building course, you will learn how to identify problematic conflict frames wherever and whenever they occur, and practice providing reframing that leads towards resolution. More than merely changing language, reframing can shift the entire perception of an approach to the conflict. As one of the most powerful tools available, reframing can be used effectively in every phase of conflict discussion, from building an atmosphere to identifying issues, exploring interests and reaching agreement. Prerequisites: Centre for Conflict Resolution Length: Credit: Fee: Dates & locations: In this section, there are three different lists to help schedule your courses. List 2 is sorted by Course Name. This will provide you with a comprehensive list of dates and locations sorted by course name, and will suit your needs if you are interested in taking one particular course. See page 118. List 3 is sorted by Course Number. See page 126. Course Descriptions Asking Better Questions (CCR204) Applying Conflict Theory: From Awareness To Analysis (CCR151) This course is based on the premise that we do what we believe and not what we know. Its emphasis will be on integrating formal theories of conflict with your current personal beliefs about the nature of conflict. You will learn the key concepts and assumptions of each theory presented and will be challenged to examine the assumptions underlying your own personal beliefs. You will learn how to analyze conflict dynamics through the lenses of each theory and will gain an understanding of how theories can be utilized to guide what we do in conflict situations. Instructor: Brian Frank – Rod Daniels, Senior Liability Advisor Petro-Canada | www.jibc.ca/conres | Length: Credit: Fee: Dates & locations: CCR100 or CCR101, and CCR170 or CCR180 1 day (7 hours) 0.5 $175 – $195 Page 118 This course addresses assertiveness in a variety of challenging situations and gives you opportunities to practice improving and maintaining an assertive style under pressure. Whether you are negotiating an important issue, expressing your thoughts and feelings in a conflict, or standing firm under pressure, the ability to assert yourself is crucial to reaching outcomes that work for you. In conflict situations, it can be especially difficult to maintain an assertive stance rather than overreacting or selling yourself short. “Hands down one of the best courses I have ever taken. These are not just business skills but also life skills. A real eye opener.” Registration: 604.528.5590 or 1.877.528.5591 Prerequisite(s): Asserting Yourself in Conflict Situations (CCR105) Prerequisite(s): None Recommended: CCR100 or CCR101 Length: 3 days (21 hours) Credit: 1.5 Fee: $535 – $550 Dates & locations: Page 118 98 Basing negotiation or mediation on interests is greatly assisted by the conscious use of questions. This course is practiceoriented, focusing on the issues you raise in class. Questions can be facilitative, directive, accusatory, helpful or condemnatory. They evoke ideas, illuminate culture, encourage images and invite articulation. How do we make the question a tool of art in the hands of a principled asker? How can we use questions to ensure an honest, curious and thorough inquiry? Come prepared to ask and learn. Instructor: Gordon Sloan Prerequisite(s): Length: Credit: Fee: Dates & locations: None 2 days (14 hours) 1.0 $355 – $450 Page 118 General Inquiries: 604.528.5608 or 1.888.799.0801 To receive an Associate Certificate in Leadership and Conflict Resolution, participants must successfully complete a written assignment that shows they have integrated the knowledge and skills gained from the program. This written assignment will include a project plan as part of a written report about a situation occurring within an organization or other group setting. The participant will demonstrate their comprehension of conflict resolution and leadership concepts and skills, as well as their potential to apply this material to a real-world situation. Prerequisite(s): Fee: FMGMT100, FMGMT200, CCR100, CCR180 $150 Note: You cannot register for your assessment until you have completed all the required courses. To enroll, contact ccrassessments@jibc.ca 604.528.5609 or 1.888.799.0801. The Assessment: Associate Certificate in Leadership and Conflict Resolution is a mail-in assessment. Assessment: Family Mediation Certificate (AFM299) Assessment: Specialization in Negotiation (ACCRN299) The assessment component of the Family Mediation Certificate consists of a written preparation for mediation, a one-hour mediation role-playing exercise, a selfevaluation and an oral examination. The assessment is done by the candidate in their home community and submitted on a mailin basis or the recording made in FAM111 may be submitted for the Family Mediation Certificate assessment. To receive your Certificate in Conflict Resolution: Specialization in Negotiation, you must successfully complete this assessment. The assessment consists of a written self-evaluation, a written preparation for the negotiation assessment to be role-played, a one-hour role-playing simulation with the participant acting as the skilled negotiator and an oral questioning period, during which the participant is asked to identify key concepts of the program as they relate to the role-playing. You can do your assessment on a mail-in basis or in person at the JIBC New Westminster and Victoria campuses. Prerequisite(s): Fee: Completion of all Family Mediation Certificate required and elective courses $515 Note: You cannot register for your assessment until successfully completing all Family Mediation Certificate required and elective courses. You must be enrolled as a Family Mediation Certificate student. To enroll, contact ccrassessments@jibc.ca 604.528.5609 OR 1.888.799.0801 Assessment: Specialization in Mediation/Third-party Intervention (ACCRM299) The assessment component for the Associate Certificate in Workplace Conflict is a mail-in assessment that consists of a recording of a collaborative conflict resolution conversation based upon a real-life workplace situation and a structured, reflective essay, designed to self-assess the recording and document the learning and change experienced by the student during the program. To receive your Certificate in Conflict Resolution: Specialization in Mediation/ third-party Intervention, you must successfully complete this assessment. The assessment consists of a written self-evaluation, a written preparation for the mediation assessment to be role-played, a one-hour role-playing simulation with the participant acting as the mediator and an oral questioning period during which the participant is asked to identify key concepts of the program as they relate to the role-playing. You can do your assessment on a mail-in basis or at the JIBC New Westminster or Victoria campuses. Prerequisite(s): Prerequisite(s): Assessment: Associate Certificate in Workplace Conflict (ACCRWC299) Fee: CCR101, CCR170, CCR200, CCR210 $350 Note: You cannot register for your assessment until you have completed all the required courses. To enroll, contact ccrassessments@jibc.ca 604.528.5609 or 1.888.799.0801. The Assessment: Associate Certificate in Workplace Conflict is a mail-in assessment. Fee: Dates & locations: CCR100 or CCR101, and CCR150 or CCR151, and CCR170, CCR180, CCR190, CCR280, CR290 $515 – $530 Page 118 Note: You cannot register for your assessment until successfully completing all required courses, and you must be enrolled as a Mediation/third-party Intervention Certificate student. You may do your assessment after completing CCR280 and CCR290 even if you have not finished all of your elective hours. If you wish to cancel or reschedule your assessment, you will be charged a cancellation/transfer fee of 50% of the regular fee. Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/conres | Prerequisite(s): Fee: Dates & locations: CCR100 or CCR101, and CCR150 or CCR151, and CCR170, CCR180, CCR190, CCR280 $415 – $430 Page 119 Note: You cannot register for your assessment until successfully completing all required courses, and you must be enrolled as a Negotiation Certificate student. You may do your assessment after completing CCR280 even if you have not finished all of your elective hours. We recommend registering for the assessment one to three months after completing CCR280. If you wish to cancel or reschedule your assessment, you will be charged a cancellation/transfer fee of 50 per cent of the regular fee. Course descriptions Course descriptions List 1 is organized based on Location. This will meet your needs if you know you are going to take all of your courses at one particular location. See page 109. CCR100 or CCR101, and CCR170 or CCR180 1 day (7 hours) 0.5 $165 – $225 Page 118 Assessment: Associate Certificate in Leadership and Conflict Resolution (ALCR299) Balancing Empathy and Assertion (CCR172) In this two-day course, you will practice strategies for achieving the mental and emotional clarity necessary to effectively use assertion and empathy. Through facilitated small-group exercises, you will have opportunities to practice finding – and keeping – the elusive balance between empathy and assertion. These are often described as the two foundations of collaborative conflict resolution, and finding the balance between them can be tricky. You will be able to recognize when conflicts are about to occur and skillfully self-manage the interactions away from the conflict or move through it. Instructor: Joan Balmer Prerequisite(s): Recommended: Length: Credit: Fee: Dates & locations CCR100 or CCR101 CCR102 and/or CCR105 2 days (14 hours) 1.0 $355 – $395 Page 119 General Inquiries: 604.528.5608 or 1.888.799.0801 99 Building Your Communication Toolbox (CCR102) If you have not had previous training in interpersonal communication skills, this elective course is strongly recommended immediately after CCR100 or CCR101. In this course, you will focus intensively on communication theory and skills that are the building blocks of mediating, negotiating or resolving interpersonal conflict. Skills are demonstrated, then you will have the opportunity to practice in short exercises involving conflict situations. Specific skills include non-defensive listening, questioning, reframing and assertive speaking. Prerequisite(s): Length: Credit: Fee: Dates & locations: None 2 days (14 hours) 1.0 $355 – $450 Page 119 This online course in the Family Mediation Certificate will provide you with the knowledge and ability to assist clients with child support issues resulting from separation and divorce. You will become familiar with the family mediator’s function of helping clients determine the proper amount of child support according to current legislation, with changing child support orders when circumstances change, and with assisting clients when one parent lives outside the jurisdiction of the court. Prerequisite(s): Length: 6 weeks Credit: Fee: Dates: See learning path on page 97 21 hours to be completed over 1.5 $475 See website at www.jibc.ca/ccjd or call Margot D’souza at 604.528.5546 Learner Services Fee (LSF) As part of our commitment to improving the quality of services for our students, the JIBC charges a learner services fee (LSF) of $5 per course credit to a maximum of six credits per course ($30). The fee is applied to credit courses only and is collected at the time of registration. Course fees listed in the calendar do not include the LSF. For more information see page 143. 100 Dealing With Anger (CCR190) This course is for those who want to practice mediation in the context of the civil justice system. It is required for mediators who do not have a law degree and want to be considered for the BC Mediator Roster. The course examines the aspects of civil procedure that mediators need to be familiar with what the litigation track looks like, including the practicalities of time and cost as a typical case proceeds through the system, as well as the role of lawyers in litigation and mediation. You will also learn how court rules use expense to encourage settlement, the difference between the formal legal parties and the real decisionmakers in a lawsuit, and the rules of evidence that commonly arise in mediation. Online course methodology includes a series of readings, exercises, assignments and group discussions. Instructor: Terry Harris This course builds on the material in Foundations of Collaborative Conflict Resolution (CCR100) and Foundations of Collaborative Conflict Resolution: Workplace Focus (CCR101), and presents theory, skills and approaches for managing one’s own angry feelings and behaviours, and responding to anger in others. Angry, hostile or resistant feelings and behaviours are commonly generated in conflict situations. Efforts to resolve the conflict may be ineffective if these feelings are ignored or denied. Topics such as anger triggers, selfmanagement, defusing skills, the origins of personal expressions of anger and disengaging from angry encounters are explored. Emphasis is on self-awareness and skill development through small-group exercises. A DVD will be provided for you to record your role-playing exercise on the final day of the course. Prerequisite(s): Length: Credit: Fee: Dates: CCR100 or CCR101, and CCR180 2 days (14 hours completed over 8 weeks) 1.0 $355 Page 119 Coaching Strategies: Developing People to Resolve Conflict (CCR111) This course is for anyone who wants to help others resolve conflicts respectfully and effectively. Coaching strategies engage disputants in proactively resolving their own challenges. This course combines coaching with conflict resolution theory and practice, so that you can coach others towards practical, interest-based resolution. Based on a business-coaching model, the methodologies presented are easily transferable to personal coaching and will be of particular interest to leaders, managers and those involved in dispute resolution. Instructor: Linda Dobson-Sayer Prerequisite(s): Length: Credit: Fee: Dates & locations: Registration: 604.528.5590 or 1.877.528.5591 None 2 days (14 hours) 1.0 $355 – $395 Page 119 Prerequisite(s): CCR100 or CCR101 Recommended: CCR170 Length: 3 days (21 hours) Credit: 1.5 Fee: $535 – $575 Dates & locations: Page 119 Dealing With Defensiveness in Conflict (CCR205) This course covers theories from different psychological perspectives on defense mechanisms affecting all people. These theories are then integrated with skills for addressing defensiveness in conflict situations. You will also explore how saving face affects defensive behaviours. Defensiveness is behaviour for protecting oneself from a perceived threat or attack. In negotiations and mediations, it can create major barriers, but when explored, it can open up opportunities for breakthroughs. When people are defending and protecting their self-image (saving face), listening becomes more difficult and positions become entrenched. Left unaddressed, defensiveness can stalemate the discussion. A DVD will be provided for you to record your role-playing exercise on the final day of the course. Instructor: Donna Soules Prerequisite(s): Length: Credit: Fee: Dates & locations: | www.jibc.ca/conres | CCR100 or CCR101, and CCR170 or CCR180 3 days (21 hours) 1.5 $535 – $550 Page 120 General Inquiries: 604.528.5608 or 1.888.799.0801 Defining Issues and Setting the Agenda (CCR201) Now expanded to include negotiation as well as mediation, this two-day elective focuses on Stage 2 of the model. Using a variety of video, demonstration and in-themoment examples, you will learn how to sift through the dynamics, the emotion and the way people express themselves in order to clearly isolate issues that should form the agenda. You will learn how to ask the kinds of questions that clarify themes and issues, how to summarize to provide focus and how to get agreement on the agenda. You will have lots of opportunity to practice. Instructor: Ron Monk Prerequisite(s): CCR100 or CCR101, and CCR170 or CCR180 Length: 2 days (14 hours) Credit: 1.0 Fee: $355 – $425 Dates & locations: Page 120 Developing Your Cultural Fluency (CCR121) CONTRACT ONLY The course content and delivery can be customized to fit your organization or community’s needs. This workshop explores bias, stereotyping and barriers to effective intercultural communication. You will develop ways to acknowledge and work with cultural diversity to create a climate where people can listen, learn and build understanding. The course introduces a big-picture framework for conflict resolution processes that are inclusive, based upon certain fundamental core values and that can be applied universally. Much of our interpersonal and workplace conflict has a basis in cultural blindness or misunderstanding. As culture is such a complex and sensitive subject, we often don’t discuss it. Yet culture permeates all that we do. As interveners and conflict managers, we need to ground our processes in the cultural context to make the work meaningful. How can we do so without relying upon shallow generalizations? What assumptions are we making? For information call 604.528.5615 Dynamics of Power (CCR206) This course will provide you with an opportunity to examine critical questions regarding your personal relationship with power. What is power? How do we relate to it on a daily basis? How do we use personal power and influence in conflict or negotiation situations? What is the basis of our power as we work to resolve disputes and implement restorative practices, and what are the implications of using that power? Learn how to recognize the power base of others, and the implications that power dynamics have in dispute resolution and restorative practice. Through video simulations, self-reflective exercises and small-group discussions, you will become more comfortable with power dynamics and identify how power can be used positively to enhance the dispute resolution process. Instructor: Joan Balmer Prerequisite(s): CCR100 or CCR101 and CCR170 or CCR180 Length: 3 days (21 hours) Credit: 1.5 Fee: $535 Dates & locations: Page 120 The course content and delivery can be customized to fit your organization or community’s needs. Collaboration within a team requires a high degree of self-awareness and a substantial set of interpersonal communications skills to be rewarding, efficient and productive. In this course, you will identify the motivations and personal style that you and other teammates bring to your group work. You will learn how to recognize, and avoid, the assumptions that group members make about themselves and others as they work together. These assumptions can often be the source of conflict. You will also explore how to adapt your style and to identify practical steps to ensure that your group work experience achieves its content, process and network-building goals. This workshop focuses on self-awareness and is suitable for either intact workgroups or for members of different workgroups. Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/conres | This online course in the Family Mediation Certificate focuses on the effects of separation and divorce on adults. You will learn about the divorce process and the family dynamics of separation and divorce, including the legal, financial, social and psychological effects of family breakdown on family members. Also covered are special issues related to families, such as parental responsibility, gender bias, parental mobility and the impact of new relationships. You will learn constructive intervention programs that will help you guide your clients. This course is a companion to Effects of Separation and Divorce on Children (FAM104). Prerequisite(s): Length: Credit: Fee: Dates: See learning path on page 97 21 hours to be completed over 6 weeks 1.5 $475 See website at www.jibc.ca/ccjd or call Margot D’souza at 604.528.5546 Effects of Separation And Divorce on Children (FAM104) ONLINE Effective Teamwork: From Conflict to Collaboration (CCR126) CONTRACT ONLY For information call 604.528.5615 Effects of Separation and Divorce on Adults (FAM103) ONLINE The purpose of this online course in the Family Mediation Certificate is to examine the research literature on the effects of separation and divorce on children. The course looks at how factors such as parental conflict affect children’s adjustment, and explores appropriate living arrangements and visitation schedules for children. You will be guided through the actions that need to be taken in cases where abuse is present. You will learn how, as counsellors and/or mediators, to work more effectively with parents as they make a parenting plan and meet challenges they may experience with their children. This course is a companion to Effects of Separation and Divorce on Adults (FAM103). Prerequisite(s): Length: Credit: Fee: Dates: course descriptions Course descriptions Child Support Guidelines (FAM112) ONLINE Civil Procedure (CCR211) ONLINE See learning path on page 97 21 hours to be completed over 6 weeks 1.5 $475 See website at www.jibc.ca/ccjd or call Margot D’souza at 604.528.5546 General Inquiries: 604.528.5608 or 1.888.799.0801 101 Ethical Dilemmas for Mediators in Alberta (CCR297) ONLINE UNIVERSITY OF CALGARY ONLY This course will help you clarify the application of professional codes of conduct and the real-world application of ethical behaviour in the practice of mediation. In practice, mediators frequently encounter situations that require tough decisions. What should a mediator do when personal or professional values are challenged? Professional codes of conduct that govern the mediator can sometimes conflict. How does a mediator sort through the issues and decide what to do? When should clients be referred? When should the mediator terminate the mediation? What happens when the decision isn’t clear? Instructor: Sharon Wilson Prerequisite(s): Length: Ethical Dilemmas for Mediators in British Columbia (CCR296) ONLINE This course will help you clarify the application of professional codes of conduct and the real-world application of ethical behaviour in the practice of mediation. In practice, mediators frequently encounter situations that require tough decisions. What should a mediator do when personal or professional values are challenged? Professional codes of conduct that govern the mediator can sometimes conflict. How does a mediator sort through the issues and decide what to do? When should clients be referred? When should the mediator terminate the mediation? What happens when the decision isn’t clear? Instructor: Lee Turnbull Prerequisite(s): Length: Credit: Fee: Dates & locations: 102 CCR100 or CCR101, and CCR170, CCR180, CCR190, CCR290 1 day (7 hours completed over 3 weeks) 0.5 $175 Page 120 Foundations of Collaborative Conflict Resolution (CCR100)* This course is intended to serve as an information and practice course to prepare candidates who wish to become certified mediators with Family Mediation Canada. Participants will learn how the mediation certification process works, how to prepare for the written exam and how to submit a recording for assessment. There will be ample opportunity for practice with feedback provided by certified experienced family mediators. Participants will be able to take their recording home and may submit it to Family Mediation Canada for assessment and/or use it for their final assessment in the Family Mediation Certificate. This foundation course offers you effective and practical tools in collaborative conflict resolution. Through examination of the sources of conflict attitudes and beliefs, conflict styles, and the role of assumptions and emotions, you will gain an overview of conflict dynamics and collaboration strategies. This highly participatory course emphasizes self-awareness and understanding through structured exercises and simulations. A DVD will be provided for you to record your role-playing exercise on the final day of the course. This course is equivalent to CCR101. Students must take either CCR100 or CCR101 as a prerequisite for other required courses in the certificates. * (Formerly CR110A Dealing with Interpersonal Conflict) Prerequisites: Length: Credit: Fee: Dates & locations: None 2 days (14 hours) to be completed over 4 weeks 1.0 $380 See website www.jibc.ca/ccjd or call Margot D’souza at 604.528.5546 Family Violence: Impact on Separation and Divorce (CORR605) ONLINE This online course in the Family Mediation Certificate provides an overview of the topic of relationship violence. It examines the dynamics of relationship abuse, particularly during separation and divorce. You will learn theories of abuse, the impact of abuse on family members, screening protocols, interviewing techniques, court remedies and how to arrange a parenting plan. This is a preparatory course for those seeking a career as a family justice counsellor, and is crucial for those who practice family mediation. Prerequisite(s): Length: Credit: Fee: Dates: Registration: 604.528.5590 or 1.877.528.5591 See learning path on page 97 21 hours to be completed over 6 weeks 1.5 $475 See website at www.jibc.ca/ ccjd or call Margot D’souza at 604.528.5546 Prerequisite(s): Length: Credit: Fee: Dates & locations: Foundations of Collaborative Conflict Resolution: Workplace Focus (CCR101)* Dealing effectively with workplace conflicts is a key competency for success in any job. This foundation course offers you effective and practical tools for resolving conflicts collaboratively in the workplace. Through examination of the sources of conflict attitudes and beliefs, conflict styles, and the role of assumptions and emotions, you will gain an overview of conflict dynamics and collaboration strategies. This highly participatory course emphasizes selfawareness and understanding through structured exercises and simulations. A DVD will be provided for you to record your roleplaying exercise on the final day of the course. This course is equivalent to CCR100. Students must take either CCR100 or CCR101 as a prerequisite for other required courses in the certificates. *(Formerly CR110B Resolving Conflict in the Workplace) Prerequisite(s): Length: Credit: Fee: Dates & locations: | www.jibc.ca/conres | None 3 days (21 hours) 1.5 $535 – $595 Page 120 None 3 days (21 hours) 1.5 $535 – $575 Page 121 General Inquiries: 604.528.5608 or 1.888.799.0801 Foundations of Effective Management and Leadership, Part 1: Leading the Way (FMGMT100) See page 65 for course description. Prerequisites: Length: Credit: Fee: Dates & locations: None 3 days (21 hours) 1.5 $390-$445 Page 81 Foundations of Effective Management and Leadership, Part 2: Inspiring Teams and Managing Change (FMGMT200) See page 65 for course description. Prerequisites: Length: Credit: Fee: Dates & locations: FMGMT100 2 days (14 hours) 1.0 $270-$325 Page 81 Getting Buy-in Through Collaborative Decision-Making (CCR124) CONTRACT ONLY The course content and delivery can be customized to fit your organization or community’s needs. Traditional approaches to decision-making often leave people uncomfortable with the process, dissatisfied with the results and uncommitted to the implementation of agreements. This program will provide you with strategies designed to reach committed agreements. As a leader, you need to know when and how to involve others the decision-making process, from the formulation of plans through to successful implementation. In this highly practical and interactive course, you will learn how to enhance your ability to assess a given situation and determine how much participation is critical for success. By exploring actual decisions in your workplace, you will use a practical model to determine when and how to involve others in the decision process. Finally you will practice applied skills in case simulations and workplace scenarios. For information call 604.528.5615 Giving & Receiving Constructive Feedback (CCR171) Identifying Control and Abuse in Pre-mediation (CCR271) In this course, you will explore and practice the essential elements of giving and receiving criticism constructively. You will learn how to create opportunities for growth and increased understanding through giving and receiving constructive criticism. Critiquing the work or behaviour of others can be one of the most difficult tasks that we perform as individuals, colleagues, supervisors and managers. We are often called upon to give criticism, which, if done poorly, can damage relationships, limit opportunities and increase stress. Instructor: Deborah White In this one-day course, you will look at patterns of control that lead to abuse, discuss the reality of control in any relationship and what that means to a fair negotiated settlement, and develop screening tools for a variety of premediation applications. Forms of control that lead to coercion and abuse are sometimes overt, sometimes subtle. Played out in a mediation setting, the mediator can unwittingly assist in the continuance of that abuse. The standards of practice for many professional mediation organizations require screening prior to joint meetings. Instructor: Ron Monk Prerequisite(s): Length: Credit: Fee: Dates & locations: CCR100 or CCR101 2 days (14 hours) 1.0 $355-$395 Page 121 Prerequisite(s): Length: Credit: Fee: Dates & locations: Handling Conflict on the Telephone (CCR103) CONTRACT ONLY The course content and delivery can be customized to fit your organization or community’s needs. Dealing with angry people and trying to resolve conflict over the telephone can be particularly challenging. Learn and practice effective para-verbal (tone, pitch and pacing) and verbal skills for defusing anger and resolving conflict, with an emphasis on the use of the voice. The course will help you develop more skills for responding effectively to anger and conflict over the phone, and will be of particular interest to those with little previous training in conflict resolution. For information call 604.528.5615 CCR100 or CCR101, and CCR170, CCR180, CCR190 1 day (7 hours) 0.5 $175 Page 121 Introduction to Family Justice Services in Alberta (CORR609) UNIVERSITY OF CALGARY ONLY This introductory course in the Family Mediation Certificate is for mediators and those working in the helping professions in Alberta. It provides an overview of the various components of the family justice system. You will learn how the courts define legal terms such as custody, access and guardianship; how the family justice system works; and the need to consider issues such as relationship violence. Prerequisite(s): Length: Credit: Fee: Dates & locations: Course descriptions Course descriptions Credit: Fee: Dates & locations: CCR100 or CCR101, and CCR170, CCR180, CCR190, CCR290 1 day (7 hours completed over 3 weeks) 0.5 $190 Page 120 Family Mediator Certificate Preparation Workshop (FAM111) See learning path on page 97 3 days (21 hours) 1.5 $530 www.jibc.ca/conres Online Registration For courses held at JIBC campuses you can register online by going to http://learning.jibc.ca and entering your ID and password. If you have forgotten these or if they haven’t been assigned yet, contact the JIBC Student Services Centre. 604.528.5590 (Greater Vancouver area) 1.877.528.5591 (North America only) Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/conres | General Inquiries: 604.528.5608 or 1.888.799.0801 103 Introduction to Family Justice Services in BC (CORR606) ONLINE Managing the Conflict Within (CCR173) This introductory correspondence course in the Family Mediation Certificate is for mediators and those working in the helping professions. It provides an overview of the various components of the family justice system. You will learn how the courts define legal terms such as custody, access, guardianship and support (but not property division). The course explains how the family justice system works, and covers the need to consider issues such as relationship violence. This is a preparatory course for those seeking a career as a family justice counsellor. This course is designed to increase your levels of self-awareness and self-mastery, and to increase your abilities and skills in managing yourself more effectively both when conflict occurs and during the resolution process. Conflict situations often provoke strong emotions and reactions such as fear, anger, bitterness, powerlessness, despondency, vulnerability, arrogance and so on. This may lead to internal confusion about the conflict itself, resulting in entrenchment of your position, an unsatisfying compromise or a collapse into accommodation. Through exercises and awareness-raising techniques, you will develop the skills of inquiry, emotional awareness, self-observation and assessment, self-management and being in the present. Instructor: Joan Balmer and Nikki de Carteret Prerequisite(s): Length: Please note: This course will not deal with the division of property or making a formal agreement. Leading and Managing with Influence: Overcoming Resistance (CCR122) CONTRACT ONLY The course content and delivery can be customized to fit your organization or community’s needs. As a senior leader or manager in your organization, you strive to create a culture of creative, joint solutions that lead to successful action-taking. Learn how to bring out the best in members of your team, who will in turn bring out the best in others. You will learn how to create an environment in which people have more confidence and trust in one another and work more productively and creatively with one another. By becoming an “influential leader”, you will gain greater confidence in your own ability and capacity for making a real difference as you expand your Circle of Influence. You will achieve commitment to shared goals rather than grudging compliance with someone else’s decisions. This workshop will be a co-learning experience in which each participant supports and encourages the learning of others in an environment of spontaneity, candour and thought-provoking challenge. Prerequisite(s): Length: Credit: Fee: Dates & locations: CCR100 or CCR101 2 days (14 hours) 1.0 $355 Page 121 Managing the Hostile Individual (CCR108) This course provides you with alternatives for managing hostile individuals constructively. Many people find themselves the target of hostile or aggressive behaviour as a regular part of their jobs. Dealing with these encounters requires emotional energy and frequently results in increased stress. During the course, attention is given to risk factors and ensuring personal safety. You will have an opportunity to identify factors that escalate the level of hostility, identify personal responses to hostile behaviour, learn and practice a model for defusing hostility and increase your skills in constructively confronting problem behaviour. Instructor: Mario Govorchin Prerequisite(s): Length: Credit: Fee: Dates & locations: None 2 days (14 hours) 1.0 $355 – $395 Page 122 ONLINE This seven-hour course is for family mediators who are working with separating couples. It will cover the drafting of a Memorandum of Understanding (MOU), including the purpose, structure and contents of an agreement. You will learn how MOUs relate to other existing court documents. In addition, you will discuss the Agreement to Mediate, and how agreements are formalized and changed. This course is an essential component of working as a family mediator in separation and divorce cases, and is designed to meet Family Mediation Canada standards for certification. Prerequisite(s): Length: Credit: Fee: Dates: See learning path on page 97 7 hours to be completed over 2 weeks 0.5 $285.50 See website at www.jibc.ca/ccjd or call Margot D’souza at 604.528.5546 Mediating Civil and Court-Based Cases (CCR214) Mediation cases focused on financial or contractual issues and/or heading to court require mediators to take particular approaches. In this course you will learn to adapt an interest-based mediation approach to situations involving nonpayment and other monetary issues which are criteria-based or extremely time-limited, and which may require more direct approaches. Simulations drawn from actual provincial court cases will present you with disputants who have no, or limited, ongoing relationship; restricted opportunities for creative solutions; and/or a highly adversarial and litigious frame of mind. You will also practice caucusing, moving from discussion to settlement and agreement writing. This course will be of particular interest to anyone considering involvement in the Court Mediation Program, or wishing to work in the field of commercial mediation. Prerequisite(s): Length: Credit: Fee: Dates & locations: CCR100 or CCR101, CCR180 2 days (14 hours) 1.0 $395 – $395 Page 122 Mediating the Financial Aspects of Separation (CCR292) BLENDED NEW This advanced mediation course covers the legal, financial and psychological background, as well as specific skills and tools to help you help couples negotiate the terms of their financial separation. The substantive knowledge needed to mediate financial separation will be delivered through an online course format followed by three-days of intensive coached implementation and integration in a classroom setting. This course will be most useful to family mediators wishing to obtain the core preparation for becoming a comprehensive mediator as defined by Family Mediation Canada. Potential students who have not taken the pre-requisite courses from the JIBC but have education, training and experience in family mediation may contact the Centre for Conflict Resolution to discuss pre-requisite waivers or equivalency credit. This course is delivered face-to-face and online – with 21 hours of course work completed online and three days of course work completed in class. Please note: This course is not associated with any Centre for Conflict Resolution certificate or credential. It is a stand-alone advanced course and will be most useful to family mediators wishing to complete the core preparation for becoming a comprehensive mediator as defined by Family Mediation Canada. Prerequisite(s): Length: Credit: Fee: Dates & locations: CORR606, CORR605, FAM112, CCR100 OR CCR101, CCR170, CCR180, CCR190, CCR290 6 days (42 hours – 3 days online completed over 6 weeks and 3 days in the classroom) 3.0 $1,025 Page 122 Mediation Skills Level I (CCR180) This course introduces you to the concepts, skills and techniques needed to mediate disputes: determining whether mediation is appropriate, the role of the mediator, guiding the process, managing emotions and using communication skills as a mediator. Mediation is a practical method for helping people resolve their conflicts and attain mutually satisfactory outcomes. You will have opportunities to mediate simulated disputes involving co-workers, customers, committee members, neighbours, parents/teens and co-parents. Emphasis is on skill development through simulated mediations assisted by trained coaches. A DVD will be provided for you to record your role-playing exercise on the final day of the course. Prerequisite(s): Recommended: Length: Credit: Fee: Dates & locations: CCR100 or CCR101 CCR170 3 days (21 hours) 1.5 $535 – $575 Page 122 Building on the mediation process and skills learned in Mediation Skills Level I, this course moves to more challenging, complex and emotionally charged situations. Skills, theory and techniques include framing and tracking issues, probing for and clarifying interests, addressing power dynamics and adapting the mediation process to meet the needs of participants. You will discuss the development of a personal mediating style, legal and ethical issues in the mediation field, and caucusing. Emphasis is on skill development through simulated mediations, with assistance and feedback from trained coaches. A DVD will be provided for you to record your role-playing exercise on the final day of the course. Length: Credit: Fee: Dates & locations: In this two-day course, you will build on the skills and insights gained in Mediation Skills Level II, other foundational work and realworld application. You will learn how to deal with more difficult mediation situations by applying previously learned as well as new mediation skills and interventions in innovative and strategic ways. You will be encouraged to bring your own way of working with people into the mediation process, increasing your ability to respond genuinely and intuitively. Areas of exploration and practice include balancing content and process, producing and using a shared base of information, the effect of mediator presence and participation, tracking and shifting focus, listening for and getting to the real interests, building capacity as a means of power balancing, the continuum of facilitative and empathic to directness and assertiveness, mediator participation in problem solving, and framing of outcomes. Prerequisite(s): Mediation Skills Level II (CCR290) Prerequisite(s): Mediation Skills Level III (CCR295) CCR100 or CCR101, and CCR170, CCR180, CCR190 5 days (35 hours) 2.5 $850 – $895 Page 122 Length: Credit: Fee: Dates & locations: CCR100 or CCR101, and CCR170, CCR180, CCR190, CCR290 2 days (14 hours) 1.0 $370 Page 122 Multicultural Issues in Family Justice (FAM109) ONLINE This online course in the Family Mediation Certificate is designed to provide an opportunity to explore the realm of personal and cultural sensitivity and how it applies to the working environment of family justice counsellors/mediators in BC. You will be introduced to factors that you need to consider when addressing issues of race, class and/or gender. Through research, case studies and group discussion, you will learn the basic skills needed to be culturally competent in your work with clients. Prerequisite(s): Length: Credit: Fee: Dates: Course descriptions Course descriptions Credit: Fee: Dates: See learning path on page 97 21 hours to be completed over 6 weeks 1.5 $478.50 See website at www.jibc.ca/ccjd or call Margot D’souza at 604.528.5546 Mediated Agreements and Related Court Orders (FAM115) See learning path on page 97 7 hours to be completed over 2 weeks 0.5 $282.50 See website at www.jibc.ca/ccjd or call Margot D’souza at 604.528.5546 For information call 604.528.5615 104 Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/conres | General Inquiries: 604.528.5608 or 1.888.799.0801 Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/conres | General Inquiries: 604.528.5608 or 1.888.799.0801 105 Navigating Challenging Conversations (CCR128) CONTRACT ONLY The course content and delivery can be customized to fit your organization or community’s needs. For information call 604.528.5615 Negotiating with Difficult People: Making it Hard to Say No (CCR207) This course is designed to help you understand your own reactions to difficult situations and develop skills to effectively overcome the obstacles to reaching successful agreements. At one time or another, everyone has had to negotiate with aggressive, critical or argumentative people. Decision-making and implementation are often derailed by entrenched, negatively focused, reactive responses to change and diversity. Trying to resolve issues with people whose behaviour we find challenging often brings us to the limits of our patience and interpersonal skills. Prerequisite(s): Length: Credit: Fee: Dates & locations: CCR100 or CCR101, and CCR170 or CCR180 2 days (14 hours) 1.0 $370 – $425 Page 122 In this course, you will learn to prepare for negotiations, assess your alternatives, build a climate of collaboration, get beyond stubborn positioning and develop agreements that work for both sides. Negotiation skills are essential in daily interactions with others. Traditional approaches to negotiation promote competitive tactics, often resulting in unsatisfactory outcomes for one or both negotiators. Collaborative or interest-based negotiation aims for agreements that respond to the interests of both parties. Emphasis is on skill development through simulated negotiations assisted by trained coaches. A DVD will be provided for you to record your role-playing exercise on the final day of the course. Recommended reading: Fisher, R & Ury, W. (1992) Getting to Yes: Negotiating Agreement Without Giving In (2nd ed.) New York: Penguin Books. Prerequisite(s): Length: Credit: Fee: Dates & locations: This advanced course builds on Negotiation Skills Level I (CCR170) to apply an interestbased approach to more complex negotiations. You will learn about negotiator assertiveness and style, identifying and responding to competitive tactics, assessing power dynamics and resolving impasses. As CCR280 is the final prerequisite course for Assessment: Negotiation (ACCRN299), coaches’ feedback on your role-playing will be based on the assessment role-playing criteria. For certificate candidates, it is strongly recommended that you take CCR280 near the end of your certificate. You must complete CCR280 before scheduling your negotiation assessment. A DVD will be provided for you to record your role-playing exercise on the final day of the course. Recommended reading: Cohen, S. (2002) Negotiating Skills for Managers New York: McGraw-Hill. Ury, W. (1993) Getting Past No: Negotiating Your Way From Confrontation to Cooperation New York: Bantam Books. Length: Credit: Fee: Dates & locations: Registration: 604.528.5590 or 1.877.528.5591 | CCR100 or CCR101, and CCR170, CCR180, CCR190 5 days (35 hours) 2.5 $850 – $895 Page 123 www.jibc.ca/conres | As self-reflection and self-evaluation are crucial components of mediation practice, in this one-day course you will have the opportunity to compare your selfevaluation against detailed and concrete feedback from a senior faculty member. A small class of four will engage in roleplaying and receive feedback based on the criteria for the mediation assessment. CCR291 is recommended for assessment preparation. A DVD will be provided for you to record your role-playing exercise. Prerequisite(s): Length: Credit: Fee: Dates & locations: CCR100 or CCR101 and CCR150 or CCR151 and CCR170, CCR180, CCR190, CCR280, CCR290 1 day (7 hours) 0.5 $350 – $370 Page 123 Preparing for Your Negotiation Assessment (Reality Check) (CCR281) Negotiation Skills Level II (CCR280) Prerequisite(s): 106 CCR100 or CCR101 3 days (21 hours) 1.5 $535 – $595 Page 123 Preparing for Your Mediation Assessment (Reality Check) (CCR291) This course provides you with an opportunity to interact with an instructor in negotiation role-playing. With a maximum class size of four, you will receive individual and immediate feedback from the instructor. Feedback consists of constructive comments about strengths as well as areas that need additional work, with reference to the criteria for successful assessment completion. CCR281 is recommended for assessment preparation. A DVD will be provided for you to record your role-playing exercise. Prerequisite(s): Length: Credit: Fee: Dates & locations: CCR100 or CCR101 and CCR150 or CCR151 and CCR170, CCR180, CCR190, and CCR280 1 day (7 hours) 0.5 $300 – $315 Page 124 Online Registration For courses held at JIBC campuses you can register online by going to http://learning.jibc.ca and entering your ID and password. If you have forgotten these or if they haven’t been assigned yet, contact the JIBC Student Services Centre. 604.528.5590 (Greater Vancouver area) 1.877.528.5591 (North America only) General Inquiries: 604.528.5608 or 1.888.799.0801 Reflection in Conflict (CCR251) UNIVERSITY OF CALGARY ONLY This two-day course will help you reflect upon your own and the other party’s interests in interpersonal conflict, negotiation and mediation. You will learn what facilitates or hinders a shift in conflict situations. The course will be highly experiential and reflective. You will work in depth with a difficult, long-standing unresolved conflict in which you are presently involved and you will be asked to reflect on it alone and in writing. Self-disclosure will be encouraged and complete confidentiality will be expected. There will be no course materials provided, as the material to be studied is your own situation. Prerequisite(s): Length: Credit: Fee: Dates & locations: CCR100 or CCR101, CCR170 or CCR180, CCR203 2 days (14 hours) 1.0 $425 Page 124 Resolving Conflict in Groups Level I: Effective Team Dynamics (CCR210) Conflict in a team situation is challenging, and team members need strategies for positive resolutions. As an effective team member, you need to identify the dynamics at play in the team and learn and practice strategies for intervening to move the group towards resolution. Through role-playing, case analysis and discussion, you will build your understanding of group role functions and problematic behaviours that interfere with the function of the team. You will practice a collaborative conflict resolution process. Prerequisite(s): Length: Credit: Fee: Dates & locations: CCR100 or CCR101, and CCR170 or CCR180 2 days (14 hours) 1.0 $350 – $450 Page 124 Win a free course! Sign up for our eletter distribution list Resolving Conflict in Groups Level II: Facilitating The Collaborative Process (CCR260) Respectful Communication In a Changing Workplace (CCR120) UNIVERSITY OF CALGARY ONLY The course content and delivery can be customized to fit your organization or community’s needs. Learn practical ways of assisting teams to resolve conflicts as either an internal or external facilitator. Assess your facilitation strengths and practice leading a collaborative process, managing group dynamics, dealing with challenging behaviours, handling power struggles, identifying hidden agendas and assisting the group to come to agreement. This course uses discussion, role-playing and case studies, and is intended for those who are already comfortable and confident in using basic facilitation skills. Prerequisite(s): Length: Credit: Fee: Dates & locations: CCR100 or CCR101, and CCR170 or CCR180, CCR210 2 days (14 hours) 1.0 $425 Page 124 CONTRACT ONLY This course presents an overview of effective communication in the face of change and increasing diversity in the workplace. You will explore the dynamics of conflict that infuse today’s diverse workplace and the barriers to communication that these can cause in yourself and others. You will learn ways to acknowledge differences and gain concrete skills to communicate effectively in this setting to help create a climate of respect and understanding. This course is designed to further efforts that aim to reduce tension in working relationships, increase respect within ethnic and gender groups, decrease incidences of harassment and increase resolution of conflict. For information call 604.528.5615 Resolving Conflict on the Front Line: Demonstrating Leadership at Work (CCR200)* All members of organizations are expected and often required to handle workplace conflicts effectively, yet this can be a challenging task. This course will give you knowledge and skills for assessing workplace conflict, determining whether a collaborative process or a more formal intervention process is needed and choosing the best intervention approach. You will practice analyzing workplace conflicts, and using a collaborative process to intervene as a third party. You will learn to demonstrate leadership in addressing conflict in ways that move all people involved towards mutually agreeable solutions. A DVD will be provided for you to record your role-playing exercise. *(Formerly CR128: Conflict on the Front Line: Leaders as Conflict Resolvers) Prerequisite(s): Length: Credit: Fee: Dates & locations: CCR100 or CCR101 and CCR170 3 days (21 hours) 1.5 $535 - $575 Page 124 Role-play Practice Clinic (CCR175) Practice is a critical factor in gaining competence and confidence in collaborative conflict resolution, and this course provides you with plenty of practice in a full day of role-playing. You choose what you want to work on: interpersonal conflict resolution, dealing with anger, mediation or negotiation. You can use this course to complete your assessment recording for the Associate Certificate in Workplace Conflict, or to brush up on your skills after an absence from your conflict resolution program. This course can also be used to make up for time missed in any three or five-day course, or to obtain partial credit as a result of a prior learning assessment application. Prerequisite(s): Length: Credit: Fee: Dates & Locations: Course descriptions Course descriptions Learn to define and communicate successful outcomes in your difficult conversations while preparing to convey your message in a thoughtful and respectful manner. You will also learn how to manage an array of emotional responses with tact and sensitivity, and to end a challenging conversation that sets the stage for future collaboration. When it comes to conflict, the 80-20 rule holds true; challenging conversations represent the minority of our workplace interactions while consuming a vast amount of our mental energy. Yet, if we take the time to prepare in a structured and thoughtful way, and practice our skills before the fact, we can greatly reduce our anxiety while increasing the likelihood for a positive outcome to even our most difficult conversations. Negotiation Skills Level I (CCR170) CCR100 or CCR101 1 day (7 hours) 0.5 $165 - $225 Page 125 Sign up for our eletter distribution list and have the latest information on Community and Social Justice Division courses, events, and customized solutions delivered to your inbox. Plus, we will enter your name in our quarterly draw for a free course. To sign up, visit our website at www.jibc.ca/csjd and follow the links. Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/conres | General Inquiries: 604.528.5608 or 1.888.799.0801 107 Course descriptions Shifting From Positions to Interests (CCR202) Theoretical Foundations of Dispute Resolution (CCR150) ONLINE In this course, you will learn to recognize when, how and under what circumstances it is appropriate to meet separately with the parties. Mediators may meet separately with the parties in a pre-mediation format or caucus with them during the joint session or between joint sessions. These meetings and related conversations are key components of the mediation process, and they present their own set of challenges and strategies. The mediator should conduct these meetings efficiently and productively while ensuring balance, trust and impartiality. You will practice pre-mediation and joint session caucusing in role-playing simulations with the support and assistance of skilled coaches. This course is designed to help you reach positive outcomes through a deeper exploration of positions, interests and intentions. Whether in the context of negotiation, mediation or interpersonal conflict, people adopt positions and offer solutions in order to meet their underlying interests. Working towards interest-based resolutions requires skill in clarifying and understanding the wants, needs, concerns and fears that support the opposing positions. You will enhance skills aimed at eliciting underlying interests, illuminating blocks, facilitating processes, establishing positive outcomes and generating a wider range of choices. Prerequisite(s): Length: Credit: Fee: Dates & locations: Prerequisite(s): Undertake a creative and critical examination of your dispute resolution beliefs, skills and practices. Mastering dispute resolution skills and processes requires adapting their use to varying circumstances. Assumptions about how human beings understand conflict, why they get involved in disputes, and the meanings of “resolution” underlie all dispute resolution processes. Understanding these assumptions will help you to assess when particular circumstances require adaptation and how different processes might have disparate effects on particular disputants. Topics include: what is theory, conflict theories, culture and conflict, worldview and dispute resolution, and meanings of “resolution”. Online course methodology includes a series of readings, exercises and group discussions (there are no mandatory synchronous components). This highly participatory course requires your full engagement in exercises, consultations and assignments. Instructor: Roshan Danesh CCR100 or CCR101, and CCR180 2 days (14 hours) 1.0 $370 Page 125 Sharpening Your Edge in Negotiation (CCR127) CONTRACT ONLY The course content and delivery can be customized to fit your organization or community’s needs. This course will enrich and develop negotiation skills for all people who negotiate as either an implicit or explicit part of their job, whether or not they have had formal training to do so. It will provide you with the skills and confidence to plan and implement more effective negotiation strategies and reach more satisfactory outcomes in negotiation situations where there are complex issues, where the other negotiator might be defensive and/or positional and where there may be a high level of stress due to considerable financial or other implications of the outcome. The course content and delivery can be customized to fit your organization or community’s needs. Length: Credit: Fee: Dates & locations: CCR100 or CCR101, and CCR170 or CCR180 3 days (21 hours) 1.5 $550 – $795 Page 125 Substance Abuse Issues in Family Justice (FAM108) ONLINE This online course in the Family Mediation Certificate is for family mediators and counsellors who work with families. It explores the nature of substance use in our society and looks at the complexities of substance use as it affects families. The course is designed to provoke your thinking about the central themes regarding treatment, such as harm reduction, to provide resources for clients and to give you a greater understanding of the symptoms and effects of substances and alcohol, and the link between substance abuse and alcohol. Prerequisite(s): Length: Credit: Fee: Dates: For information call 604.528.5615 None 7 hours to be completed over 2 weeks 0.5 $282.50 See website at www.jibc.ca/ccjd or call Margot D’souza at 604.528.5546 Prerequisite(s): Recommended: Length: Credit: Fee: Dates: None CCR100 or CCR101 3 days (21 hours completed over 6 weeks) 1.5 $535 Page 125 Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/conres | Date Course Course # Instructor Name Fee Page Alberta Arbitration & Mediation Society - King’s University College - Edmonton Sep 28-30 Foundations of Collaborative Conflict Resolution: Workplace Focus CCR101 Sharon Wilson $575 102 Oct 20-22 Negotiation Skills Level I CCR170 Gloria Lechky $575 106 Nov 16-17 Resolving Conflict in Groups Level I: Effective Team Dynamics CCR210 Paula Drouin $425 107 Dec 2-4 Resolving Conflict on the Front Line: Demonstrating Leadership at Work CCR200 TBA $575 107 Dec 9 Roleplay Practice Clinic CCR175 TBA $225 107 Feb 17-19 Foundations of Collaborative Conflict Resolution: Workplace Focus CCR101 Alan Edwards $575 102 Mar 15-17 Negotiation Skills Level I CCR170 Sharon Wilson $575 106 Apr 15-16 Resolving Conflict in Groups Level I: Effective Team Dynamics CCR210 Gloria Lechky $425 107 May 12-14 Resolving Conflict on the Front Line: Demonstrating Leadership at Work CCR200 TBA $575 107 Jun 8 Roleplay Practice Clinic CCR175 TBA $225 107 CCR180 Sherri Calder $550 105 CCR210 Ron Monk $450 107 Janice Bateman $550 102 Sherri Calder $450 100 Kerry Palmer $450 98 College of New Caledonia - Burns Lake Mar 17-19 Mediation Skills Level I Jun 1-2 Resolving Conflict in Groups Level I: Effective Team Dynamics College of New Caledonia - Fort St James Mar 2-4 Foundations of Collaborative Conflict Resolution: Workplace Focus CCR101 College of New Caledonia - Mackenzie Nov 26-27 Building Your Communication Toolbox CCR102 College of New Caledonia - Nechako/Vanderhoof May 11-12 Asserting Yourself in Conflict Situations CCR105 College of New Caledonia - Prince George Oct 27-29 Foundations of Collaborative Conflict Resolution CCR100 Sandra Rossi $550 102 Nov 23-25 Negotiation Skills Level I CCR170 Sandra Rossi $550 106 Mar 29-30 Resolving Conflict in Groups Level I: Effective Team Dynamics CCR210 Nancy McPhee $450 107 Apr 21-23 Resolving Conflict on the Front Line: Demonstrating Leadership at Work CCR200 Linda Dobson Sayer $550 107 Jun 22-24 Foundations of Collaborative Conflict Resolution CCR100 Sandra Rossi $550 102 Jim Toogood $450 98 College of New Caledonia - Quesnel Nov 5-6 “Absolutely loved this course. Revitalized my spirit to help refocus in my work wherever that will take me!” – Laura Whieldon, Licensing Officer Fraser Health Authority 108 Centre for Conflict Resolution Course Listings by Location COURSE LISTINGS BY LOCATION Separate Meetings: Pre-mediation and Caucusing (CCR209) General Inquiries: 604.528.5608 or 1.888.799.0801 Asserting Yourself in Conflict Situations CCR105 JIBC - Chilliwack Campus Nov 2-4 Foundations of Collaborative Conflict Resolution CCR100 Jory Faibish $535 102 Nov 26-27 Building Your Communication Toolbox CCR102 Janice Bateman $355 100 Mar 2-3 Asserting Yourself in Conflict Situations CCR105 Pam Penner $355 98 Mar 29-31 Foundations of Collaborative Conflict Resolution: Workplace Focus CCR101 Jane Roberts $535 102 Apr 28-30 Negotiation Skills Level I CCR170 Sherri Calder $535 106 May 18-19 Resolving Conflict in Groups Level I: Effective Team Dynamics CCR210 Sue Wazny $355 107 Jun 1-3 Resolving Conflict on the Front Line: Demonstrating Leadership at Work CCR200 Mario Govorchin $535 107 JIBC - Great Northern Way Campus – Vancouver Nov 17-19 Foundations of Collaborative Conflict Resolution CCR100 Dale Zaiser $535 102 Nov 30-Dec 2 Mediation Skills Level I CCR180 Deborah White $535 105 Mar 16-18 Negotiation Skills Level I CCR170 Jim Toogood $535 106 Mar 25-26 Building Your Communication Toolbox CCR102 Deborah White $355 100 May 11-13 Foundations of Collaborative Conflict Resolution: Workplace Focus CCR101 Nancy McPhee $535 102 Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/conres | General Inquiries: 604.528.5608 or 1.888.799.0801 109 Centre for Conflict Resolution Course Listings by Location Date Course May 25-26 Asserting Yourself in Conflict Situations Jun 9-11 Centre for Conflict Resolution Course Listings by Location Course # Instructor Name Fee Page Date Course CCR105 Jim Toogood $355 98 Sep 9-11 Foundations of Collaborative Conflict Resolution: Workplace Focus Dealing with Anger CCR190 Jane Roberts $535 100 Sep 14-15 Aug 11-13 Foundations of Collaborative Conflict Resolution CCR100 Pam Penner $535 102 Aug 23-25 Mediation Skills Level I CCR180 Kerry Palmer $535 105 Instructor Name Fee Page CCR101 Jane Roberts $535 102 Building Your Communication Toolbox CCR102 Raj Dhasi $355 100 Sep 16-18 Negotiation Skills Level I CCR170 Jory Faibish $535 106 Sep 21-23 Foundations of Collaborative Conflict Resolution CCR100 Derm McNulty $535 102 Sep 24-25 Asserting Yourself in Conflict Situations CCR105 Pam Penner $355 98 JIBC - Great Northern Way Campus – Vancouver JIBC - New Westminster - Campus JIBC - Kelowna Campus Oct 26-28 Foundations of Collaborative Conflict Resolution CCR100 Janice Bateman $550 102 Sep 25 Preparing for Your Mediation Assessment CCR291 Lee Turnbull $350 106 Nov 26-27 Building Your Communication Toolbox CCR102 Kerry Palmer $395 100 Sep 28-30 Mediation Skills Level I CCR180 Sherri Calder $535 105 Mar 2-4 Foundations of Collaborative Conflict Resolution: Workplace Focus CCR101 Kerry Palmer $550 102 Sep 30-Oct 2 Dealing with Anger CCR190 Stacey Holloway $535 100 Apr 21-23 Dealing with Anger CCR190 Sue Wazny $550 100 Oct 2 Preparing for Your Negotiation Assessment CCR281 Deborah White $300 106 May 17-18 Asserting Yourself in Conflict Situations CCR105 Janice Bateman $395 98 Oct 5-7 Foundations of Collaborative Conflict Resolution: Workplace Focus CCR101 Jim Toogood $535 102 Oct 8 Roleplay Practice Clinic CCR175 Sherri Calder $165 107 102 Oct 14-16 Negotiation Skills Level I CCR170 Kerry Palmer $535 106 JIBC - Maple Ridge - Campus Foundations of Collaborative Conflict Resolution: Workplace Focus CCR101 Sherri Calder $535 Nov 18-20 Foundations of Collaborative Conflict Resolution CCR100 Jane Roberts $535 102 Oct 19 Assessment: Mediation Third/Party ACCRM299 Centre Assessor $515 99 Nov 30-Dec 2 Mediation Skills Level I CCR180 Jim Toogood $535 105 Oct 19-21 Dynamics of Power CCR206 Joan Balmer $535 101 Feb 17-18 Building Your Communication Toolbox CCR102 Kerry Palmer $355 100 Oct 21-23 Foundations of Collaborative Conflict Resolution CCR100 Kelly Henderson $535 102 Mar 3-5 Foundations of Collaborative Conflict Resolution CCR100 Jory Faibish $535 102 Oct 22-23 Mediation Skills Level III CCR295 Ron Monk $370 105 Apr 20-21 Managing the Hostile Individual CCR108 Mario Govorchin $355 104 Oct 26 Assessment: Negotiation ACCRN299 Centre Assessor $415 99 May 3-5 Dealing with Anger CCR190 Pam Penner $535 100 Oct 26-28 Mediation Skills Level I CCR180 Raj Dhasi $535 105 Jun 10-11 Coaching Strategies: Developing People to Resolve Conflict CCR111 Linda Dobson Sayer $355 100 Oct 27-28 Resolving Conflict in Groups Level I: Effective Team Dynamics CCR210 Nancy McPhee $355 107 Oct 29 Preparing for Your Mediation Assessment CCR291 Linda Dobson Sayer $350 106 Oct 29-30 Asserting Yourself in Conflict Situations CCR105 Mario Govorchin $355 98 Oct 29-30 Separate Meetings: Pre-Mediation & Caucusing CCR209 Donna Soules $370 108 Nov 2-4 Foundations of Collaborative Conflict Resolution: Workplace Focus CCR101 Derm McNulty $535 102 PARTNERSHIPS You’ll find conflict resolution courses at JIBC campuses, colleges and universities throughout BC and in Alberta. Wherever you are, our courses are not far away. At JIBC campuses: At community colleges and universities: Chilliwack Kelowna Maple Ridge New Westminster Vancouver Victoria Burns Lake Fort St. James Fort St. John Kamloops Kelowna Nanaimo Nechako/Vanderhoof Penticton Prince George Quesnel Vancouver Calgary, Alberta Edmonton, Alberta See page 109 for courses offered at community colleges/university locations or contact: Laurie McAvoy, Coordinator, Regional Development and Delivery Phone: 604.528.5735 Email: ccrplar@jibc.ca Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/conres | General Inquiries: 604.528.5608 or 1.888.799.0801 Nov 2-6 Mediation Skills Level II CCR290 Deborah White $850 105 Nov 5-6 Balancing Empathy and Assertion CCR172 Joan Balmer $355 99 Nov 9-10 Managing the Hostile Individual CCR108 Mario Govorchin $355 104 Nov 12-13 Building Your Communication Toolbox CCR102 Kelly Henderson $355 100 Nov 13 Preparing for Your Negotiation Assessment CCR281 Dale Zaiser $300 106 Nov 16 Assessment: Mediation Third/Party ACCRM299 Centre Assessor $515 99 Nov 16-18 Dealing with Anger CCR190 Janice Bateman $535 100 Nov 18-20 Negotiation Skills Level I CCR170 Pam Penner $535 106 Nov 20 The Art of Reframing CCR208 Deborah White $165 98 Nov 23-25 Applying Conflict Theory: From Awareness to Analysis CCR151 Brian Frank $535 98 Nov 23-27 Negotiation Skills Level II CCR280 Ron Monk $850 106 Nov 26-27 Asserting Yourself in Conflict Situations CCR105 Jane Roberts $355 98 Nov 26-27 Mediating Civil & Court-Based Cases CCR214 Jim Toogood $355 104 Nov 30 Preparing for Your Negotiation Assessment CCR281 Mario Govorchin $300 106 Nov 30-Dec 2 Shifting from Positions to Interests CCR202 Sherri Calder $550 108 Dec 1 Preparing for Your Mediation Assessment CCR291 Lee Turnbull $355 106 Dec 2-4 Foundations of Collaborative Conflict Resolution: Workplace Focus CCR101 Janice Bateman $535 102 Dec 3 Assessment: Negotiation ACCRN299 Centre Assessor $415 99 Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/conres | General Inquiries: 604.528.5608 or 1.888.799.0801 COURSE LISTINGS BY LOCATION COURSE LISTINGS BY LOCATION Oct 19-21 110 Course # 111 Centre for Conflict Resolution Course Listings by Location Centre for Conflict Resolution Course Listings by Location Instructor Name Fee Page Date Course CCR207 Ron Monk $370 106 Mar 8 Assessment: Mediation Third/Party Negotiation Skills Level I CCR170 Mario Govorchin $535 106 Mar 8-12 Dec 7-9 Resolving Conflict on the Front Line: Demonstrating Leadership at Work CCR200 Linda Dobson Sayer $535 107 Dec 10-11 Building Your Communication Toolbox CCR102 Jory Faibish $355 Dec 10-11 Coaching Strategies: Developing People to Resolve Conflict CCR111 Linda Dobson Sayer Dec 14-15 Defining Issues and Setting the Agenda CCR201 Dec 14-16 Foundations of Collaborative Conflict Resolution CCR100 Date Course Course # Dec 3-4 Negotiating with Difficult People: Making It Hard to Say No Dec 7-9 Instructor Name Fee Page ACCRM299 Centre Assessor $515 99 Mediation Skills Level II CCR290 Linda Dobson Sayer $850 105 Mar 8-9 Managing the Hostile Individual CCR108 Mario Govorchin $355 104 100 Mar 9-11 Mediation Skills Level I CCR180 Dale Zaiser $535 105 $355 100 Mar 10-12 Foundations of Collaborative Conflict Resolution: Workplace Focus CCR101 Kelly Henderson $535 102 Ron Monk $355 101 Mar 12 Preparing for Your Mediation Assessment CCR291 Deborah White $350 106 Raj Dhasi $535 102 Mar 15-17 Resolving Conflict on the Front Line: Demonstrating Leadership at Work CCR200 Linda Dobson Sayer $535 107 JIBC - New Westminster - Campus Dec 16 Assessment: Negotiation ACCRN299 Centre Assessor $415 99 Mar 15-19 Negotiation Skills Level II CCR280 Mario Govorchin $850 106 Dec 16 Identifying Control & Abuse in Pre-Mediation CCR271 Ron Monk $175 103 Mar 19 Asking Better Questions CCR204 Gordon Sloan $175 98 Dec 16-18 Dealing with Anger CCR190 Sue Wazny $535 100 Mar 22 Assessment: Negotiation ACCRN299 Centre Assessor $415 99 Dec 17 Assessment: Mediation Third/Party ACCRM299 Centre Assessor $515 99 Mar 22-23 Asserting Yourself in Conflict Situations CCR105 Janice Bateman $355 98 Dec 17-18 Asserting Yourself in Conflict Situations CCR105 Deborah White $355 98 Mar 22-24 Foundations of Collaborative Conflict Resolution CCR100 Sue Wazny $535 102 Jan 6-8 Foundations of Collaborative Conflict Resolution: Workplace Focus CCR101 Gary Harper $535 102 Mar 24-26 Shifting from Positions to Interests CCR202 Sherri Calder $550 108 Jan 13-15 Negotiation Skills Level I CCR170 Kelly Henderson $535 106 Mar 25 Preparing for Your Negotiation Assessment CCR281 Dale Zaiser $300 106 Jan 15 Preparing for Your Negotiation Assessment CCR281 Nancy McPhee $300 106 Mar 26 Preparing for Your Mediation Assessment CCR291 Linda Dobson Sayer $350 106 Jan 18-20 Foundations of Collaborative Conflict Resolution CCR100 Mario Govorchin $535 102 Mar 29 Assessment: Mediation Third/Party ACCRM299 Centre Assessor $515 99 Jan 20-22 Mediation Skills Level I CCR180 Pam Penner $535 105 Mar 29-30 Balancing Empathy and Assertion CCR172 Joan Balmer $355 99 Jan 22 Preparing for Your Mediation Assessment CCR291 Deborah White $350 106 Mar 29-31 Foundations of Collaborative Conflict Resolution: Workplace Focus CCR101 Stacey Holloway $535 102 Jan 25-26 Asserting Yourself in Conflict Situations CCR105 Derm McNulty $355 98 Mar 29-31 Mediation Skills Level I CCR180 Derm McNulty $535 105 Jan 27-29 Dealing with Anger CCR190 Raj Dhasi $535 100 Apr 7-9 Foundations of Collaborative Conflict Resolution CCR100 Deborah White $535 102 Feb 1-3 Foundations of Collaborative Conflict Resolution: Workplace Focus CCR101 Jory Faibish $535 102 Apr 12-13 Giving & Receiving Constructive Feedback CCR171 Deborah White $355 103 Feb 3-5 Dealing with Defensiveness in Conflict CCR205 Donna Soules $535 100 Apr 14-16 Negotiation Skills Level I CCR170 Raj Dhasi $535 106 Feb 4-5 Building Your Communication Toolbox CCR102 Sherri Calder $355 100 Apr 19-20 Resolving Conflict in Groups Level I: Effective Team Dynamics CCR210 Deborah White $355 107 Feb 8 Assessment: Negotiation ACCRN299 Centre Assessor $415 99 Apr 19-21 Foundations of Collaborative Conflict Resolution: Workplace Focus CCR101 Jory Faibish $535 102 Feb 8-10 Applying Conflict Theory: From Awareness to Analysis CCR151 Brian Frank $535 98 Apr 21 Assessment: Negotiation ACCRN299 Centre Assessor $415 99 Feb 10-12 Negotiation Skills Level I CCR170 Janice Bateman $535 106 Apr 22-23 Building Your Communication Toolbox CCR102 Raj Dhasi $355 100 Feb 11 Preparing for Your Negotiation Assessment CCR281 Deborah White $300 106 Apr 26 Assessment: Mediation Third/Party ACCRM299 Centre Assessor $515 99 Feb 15 Assessment: Mediation Third/Party ACCRM299 Centre Assessor $515 99 Apr 26-28 Mediation Skills Level I CCR180 Sue Wazny $535 105 Feb 15-17 Foundations of Collaborative Conflict Resolution CCR100 Nancy McPhee $535 102 Apr 29-30 Asserting Yourself in Conflict Situations CCR105 Jim Toogood $355 98 Feb 16-18 Mediation Skills Level I CCR180 Ron Monk $535 105 Apr 29-30 Separate Meetings: Pre-Mediation & Caucusing CCR209 Gordon White $370 108 Feb 18-19 Asserting Yourself in Conflict Situations CCR105 Raj Dhasi $355 98 May 3-5 Foundations of Collaborative Conflict Resolution CCR100 Linda Dobson Sayer $535 102 Feb 19 Preparing for Your Mediation Assessment CCR291 Ron Monk $350 106 May 4-6 Dealing with Anger CCR190 Mario Govorchin $535 100 Feb 23-25 Foundations of Collaborative Conflict Resolution: Workplace Focus CCR101 Deborah White $535 102 May 7 Preparing for Your Negotiation Assessment CCR281 Deborah White $300 106 Mar 1-May 1 Mediating the Financial Aspects of Separation (Attendance includes both in-class and online course work.) CCR292 Linda Bonnell & Betty Ife $1,025 105 May 10-14 Mediation Skills Level II CCR290 Donna Soules $850 105 Mar 1 Assessment: Negotiation ACCRN299 Centre Assessor $415 99 May 17-19 Negotiation Skills Level I CCR170 Linda Dobson Sayer $535 106 Mar 1 Roleplay Practice Clinic CCR175 Raj Dhasi $165 107 May 18-20 Dynamics of Power CCR206 Joan Balmer $535 101 Mar 1-3 Foundations of Collaborative Conflict Resolution CCR100 Sue Wazny $535 102 May 20 Preparing for Your Mediation Assessment CCR291 Deborah White $350 106 Mar 2 Preparing for Your Negotiation Assessment CCR281 Nancy McPhee $300 106 May 26-28 Mediation Skills Level I CCR180 Jory Faibish $535 105 Mar 3-5 Dealing with Anger CCR190 Joan Balmer $535 100 May 27 Assessment: Negotiation ACCRN299 Centre Assessor $415 99 Mar 4-5 Asserting Yourself in Conflict Situations CCR105 Stacey Holloway $355 98 May 27-29 Foundations of Collaborative Conflict Resolution: Workplace Focus CCR101 Sherri Calder $535 102 Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/conres | General Inquiries: 604.528.5608 or 1.888.799.0801 Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/conres | General Inquiries: 604.528.5608 or 1.888.799.0801 COURSE LISTINGS BY LOCATION COURSE LISTINGS BY LOCATION JIBC - New Westminster - Campus 112 Course # 113 Centre for Conflict Resolution Course Listings by Location Date Course May 31-Jun 1 Managing the Conflict Within Jun 1-3 Centre for Conflict Resolution Course Listings by Location Course # Instructor Name Fee Page Date Course CCR173 Joan Balmer/ Nikki de Carteret $355 104 Aug 18-19 Negotiating with Difficult People: Making It Hard to Say No Foundations of Collaborative Conflict Resolution CCR100 Kelly Henderson $535 102 Aug 19-20 Jun 3-9 Negotiation Skills Level II CCR280 Dale Zaiser $850 106 Jun 7 Assessment: Mediation Third/Party ACCRM299 Centre Assessor $515 99 Jun 7-9 Applying Conflict Theory: From Awareness to Analysis CCR151 Brian Frank $535 98 Jun 8 Preparing for Your Negotiation Assessment CCR281 Lee Turnbull $300 106 Jun 10-11 Mediation Skills Level III CCR295 Donna Soules $370 105 Jun 14-15 Mediating Civil & Court-Based Cases CCR214 Jim Toogood $355 104 Jun 14-16 Foundations of Collaborative Conflict Resolution: Workplace Focus CCR101 Derm McNulty $535 102 Jun 16-18 Negotiation Skills Level I CCR170 Nancy McPhee $535 106 Jun 17-18 Building Your Communication Toolbox CCR102 Pam Penner $355 100 Jun 21-22 Asserting Yourself in Conflict Situations CCR105 Sherri Calder $355 98 Jun 21-23 Mediation Skills Level I CCR180 Janice Bateman $535 105 Jun 23-25 Foundations of Collaborative Conflict Resolution CCR100 Deborah White $535 102 Jun 24-25 Defining Issues and Setting the Agenda CCR201 Ron Monk $355 101 Jun 25 Preparing for Your Mediation Assessment CCR291 Lee Turnbull $350 106 Jul 5 Assessment: Negotiation ACCRN299 Centre Assessor $415 99 Jul 5-7 Shifting from Positions to Interests CCR202 Donna Soules $550 108 Jul 7-9 Foundations of Collaborative Conflict Resolution CCR100 Raj Dhasi $535 102 Jul 8 Roleplay Practice Clinic CCR175 Kerry Palmer $165 107 Jul 9 Preparing for Your Negotiation Assessment CCR281 Lee Turnbull $300 106 Jul 12 Assessment: Mediation Third/Party ACCRM299 Centre Assessor $515 99 Jul 12-14 Dealing with Defensiveness in Conflict CCR205 Donna Soules $535 100 Jul 14-16 Foundations of Collaborative Conflict Resolution: Workplace Focus CCR101 Stacey Holloway $535 102 Jul 16 Preparing for Your Mediation Assessment CCR291 Linda Dobson Sayer $350 106 Jul 19-20 Asserting Yourself in Conflict Situations CCR105 Sue Wazny $355 98 Jul 19-21 Negotiation Skills Level I CCR170 Dale Zaiser $535 106 Jul 19-21 Resolving Conflict on the Front Line: Demonstrating Leadership at Work CCR200 Linda Dobson Sayer $535 107 Jul 21-23 Mediation Skills Level I CCR180 Jane Roberts $535 105 Jul 22-23 Coaching Strategies: Developing People to Resolve Conflict CCR111 Linda Dobson Sayer $355 100 Jul 26 Assessment: Negotiation ACCRN299 Centre Assessor $415 99 Jul 26-28 Dealing with Anger CCR190 Sherri Calder $535 100 Aug 4-6 Foundations of Collaborative Conflict Resolution: Workplace Focus CCR101 Dale Zaiser $535 102 Aug 5 Preparing for Your Negotiation Assessment CCR281 Nancy McPhee $300 106 Aug 6 Preparing for Your Mediation Assessment CCR291 TBA $350 106 Aug 9 Assessment: Mediation Third/Party ACCRM299 Centre Assessor $515 99 Aug 9-10 Managing the Hostile Individual CCR108 Mario Govorchin $355 104 Aug 9-13 Mediation Skills Level II CCR290 Ron Monk $850 105 Aug 16-17 Asserting Yourself in Conflict Situations CCR105 Derm McNulty $355 99 Aug 16-18 Negotiation Skills Level I CCR170 Jim Toogood $535 106 Instructor Name Fee Page CCR207 Sherri Calder $370 106 Building Your Communication Toolbox CCR102 Jane Roberts $355 100 Aug 23 Assessment: Negotiation ACCRN299 Centre Assessor $415 99 Aug 23-27 Negotiation Skills Level II CCR280 Deborah White $850 106 Aug 25-27 Foundations of Collaborative Conflict Resolution: Workplace Focus CCR101 Nancy McPhee $535 102 Aug 30 Assessment: Mediation Third/Party ACCRM299 Centre Assessor $515 99 Aug 30-Sep 1 Dealing with Anger CCR190 Jory Faibish $535 100 Aug 31-Sep 2 Foundations of Collaborative Conflict Resolution CCR100 Jim Toogood $535 102 114 Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/conres | JIBC - New Westminster - Campus General Inquiries: 604.528.5608 or 1.888.799.0801 JIBC - Victoria Campus Sep 23-25 Foundations of Collaborative Conflict Resolution: Workplace Focus CCR101 Brian Frank $550 102 Sep 28-30 Negotiation Skills Level I CCR170 Gordon White $550 106 Oct 5-7 Foundations of Collaborative Conflict Resolution CCR100 Brian Frank $550 102 Oct 14-16 Mediation Skills Level I CCR180 Linda Dobson Sayer $550 105 Oct 19-21 Dealing with Anger CCR190 Nancy McPhee $550 100 Oct 22-23 Giving & Receiving Constructive Feedback CCR171 Deborah White $395 103 Oct 28-30 Applying Conflict Theory: From Awareness to Analysis CCR151 Brian Frank $550 98 Nov 2-3 Asserting Yourself in Conflict Situations CCR105 Linda Dobson Sayer $395 98 Nov 4-6 Foundations of Collaborative Conflict Resolution: Workplace Focus CCR101 Brian Frank $550 102 Nov 16-20 Mediation Skills Level II CCR290 Gordon White $850 105 Nov 23-24 Building Your Communication Toolbox CCR102 Linda Dobson Sayer $395 100 Nov 26 Preparing for Your Negotiation Assessment CCR281 Nancy McPhee $315 106 Nov 27 Preparing for Your Mediation Assessment CCR291 Donna Soules $370 106 Nov 30-Dec 2 Foundations of Collaborative Conflict Resolution CCR100 Linda Dobson Sayer $550 102 Dec 8 Roleplay Practice Clinic CCR175 Juan Barker $180 107 Jan 19-21 Foundations of Collaborative Conflict Resolution CCR100 Donna Soules $550 102 Jan 27-29 Negotiation Skills Level I CCR170 Nancy McPhee $550 106 Feb 1 Assessment: Negotiation ACCRN299 Centre Assessor $430 99 Feb 2 Assessment: Mediation Third/Party ACCRM299 Centre Assessor $530 99 Feb 3-5 Foundations of Collaborative Conflict Resolution: Workplace Focus CCR101 Ron Monk $550 102 Feb 8-10 Mediation Skills Level I CCR180 Donna Soules $550 105 Feb 11-12 Asserting Yourself in Conflict Situations CCR105 Nancy McPhee $395 98 Feb 23-24 Resolving Conflict in Groups Level I: Effective Team Dynamics CCR210 Ron Monk $395 107 Mar 3-5 Foundations of Collaborative Conflict Resolution: Workplace Focus CCR101 Linda Dobson Sayer $550 102 Mar 15-17 Negotiation Skills Level I CCR170 Ron Monk $550 106 Mar 18-19 Building Your Communication Toolbox CCR102 Gordon White $395 100 Mar 22-24 Resolving Conflict on the Front Line: Demonstrating Leadership at Work CCR200 Ron Monk $550 107 Mar 25-26 Negotiating with Difficult People: Making It Hard to Say No CCR207 Ron Monk $395 106 Mar 29-31 Foundations of Collaborative Conflict Resolution CCR100 Linda Dobson Sayer $550 102 Apr 9 Roleplay Practice Clinic CCR175 Julia Menard $180 107 Apr 12-14 Dealing with Anger CCR190 Gordon White $550 100 Apr 19-23 Negotiation Skills Level II CCR280 Nancy McPhee $850 106 Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/conres | General Inquiries: 604.528.5608 or 1.888.799.0801 COURSE LISTINGS BY LOCATION COURSE LISTINGS BY LOCATION JIBC - New Westminster - Campus Course # 115 Centre for Conflict Resolution Course Listings by Location Date Centre for Conflict Resolution Course Listings by Location Course Course # Instructor Name Fee Page Date Course Fee Page Preparing for Your Negotiation Assessment CCR281 Nancy McPhee $315 106 Feb 8-28 Ethical Dilemmas for Mediators in BC CCR296 Lee Turnbull $175 102 Apr 27 Preparing for Your Mediation Assessment CCR291 Linda Dobson Sayer $370 106 Feb 8-Mar 21 Theoretical Foundations of Dispute Resolution CCR150 Roshan Danesh $535 108 Apr 30 Asking Better Questions CCR204 Gordon Sloan $195 98 Mar 8-May 2 Civil Procedure CCR211 Terry Harris $355 100 May 5-6 Balancing Empathy and Assertion CCR172 Joan Balmer $395 99 Mar 22-April 11 Ethical Dilemma’s for Mediators in Alberta CCR297 Deborah Sword $175 102 May 10-12 Applying Conflict Theory: From Awareness to Analysis CCR151 Brian Frank $550 98 May 10-Jun 20 Theoretical Foundations of Dispute Resolution CCR150 Roshan Danesh $535 108 Linda Bonnell & Betty Ife $1,025 105 May 13-14 Asserting Yourself in Conflict Situations CCR105 Gordon White $395 98 May 17-19 Foundations of Collaborative Conflict Resolution: Workplace Focus CCR101 Ron Monk $550 102 May 26-28 Dealing with Defensiveness in Conflict CCR205 Donna Soules $550 100 May 31 Assessment: Negotiation ACCRN299 Centre Assessor $430 99 Jun 1 Assessment: Mediation Third/Party ACCRM299 Centre Assessor $530 99 Jun 2-4 Foundations of Collaborative Conflict Resolution: Workplace Focus CCR101 Brian Frank $550 102 Jun 8-10 Negotiation Skills Level I CCR170 Ron Monk $550 106 Jun 16-17 Resolving Conflict in Groups Level I: Effective Team Dynamics CCR210 Donna Soules $395 107 Jun 23-25 Resolving Conflict on the Front Line: Demonstrating Leadership at Work CCR200 Linda Dobson Sayer $550 107 Jul 12-14 Foundations of Collaborative Conflict Resolution CCR100 Ron Monk $550 102 Jul 28-29 Building Your Communication Toolbox CCR102 Nancy McPhee $395 100 Aug 11-13 Foundations of Collaborative Conflict Resolution: Workplace Focus CCR101 Donna Soules $550 102 Langara College - Vancouver Sep 28-Oct 3 Foundations of Collaborative Conflict Resolution CCR100 Jane Roberts $535 102 Oct 19-24 Mediation Skills Level I CCR180 Pam Penner $535 105 Nov 16-21 Dealing with Anger CCR190 Jory Faibish $535 100 Dec 5-12 Shifting from Positions to Interests CCR202 Sherri Calder $535 108 Mar 1-6 Foundations of Collaborative Conflict Resolution: Workplace Focus CCR101 Jane Roberts $535 102 Apr 19-24 Negotiation Skills Level I CCR170 Pam Penner $535 106 May 26-29 Resolving Conflict in Groups Level I: Effective Team Dynamics CCR210 Deborah White $355 107 Jun 21-26 Resolving Conflict on the Front Line: Demonstrating Leadership at Work CCR200 Dale Zaiser $535 107 Jul 12-13 Asserting Yourself in Conflict Situations CCR105 Gordon White $355 98 Jul 15-16 Managing the Hostile Individual CCR108 Mario Govorchin $355 104 Aug 23-24 Building Your Communication Toolbox CCR102 Jory Faibish $355 100 Aug 26-27 Coaching Strategies: Developing People to Resolve Conflict CCR111 Linda Dobson Sayer $355 100 Oct 27-29 Foundations of Collaborative Conflict Resolution CCR100 Gordon White $595 102 Mar 23-25 Negotiation Skills Level I CCR170 Pam Penner $595 106 Okanagan College - Kelowna Aug 8-10 Foundations of Collaborative Conflict Resolution: Workplace Focus CCR101 Janice Bateman $550 102 Aug 11-13 Negotiation Skills Level I CCR170 Kerry Palmer $550 106 CCR102 Kerry Palmer $450 100 CCR100 Janice Bateman $550 102 Okanagan College - Penticton May 3-4 Building Your Communication Toolbox May 5-7 Foundations of Collaborative Conflict Resolution Online Oct 5-Nov 29 Civil Procedure CCR211 Terry Harris $355 100 Oct 19-Nov 29 Theoretical Foundations of Dispute Resolution CCR150 Roshan Danesh $535 108 Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/conres | General Inquiries: 604.528.5608 or 1.888.799.0801 Online & JIBC New Westminster Campus Mar 1-May 1 Mediating the Financial Aspects of Separation (Attendance includes both in-class and online course work.) CCR292 Vancouver Island University - Nanaimo Nov 18-20 Dealing with Anger CCR190 Ron Monk $550 100 May 6-7 Resolving Conflict in Groups Level I: Effective Team Dynamics CCR210 Nancy McPhee $395 107 CCR101 Kerry Brown $575 102 University of Calgary Sep 28-30 Foundations of Collaborative Conflict Resolution: Workplace Focus Oct 8 Role Play Practice Clinic CCR175 Janice Kelner $225 107 Oct 26-28 Foundations of Collaborative Conflict Resolution CCR100 Bob Slocombe $575 102 Nov 2-4 Negotiation Skills Level I CCR170 Kerry Brown $575 106 Nov 16-18 Introduction to Family Justice Services in Alberta CORR609 Cheryl Scott $575 103 Nov 19-20 Building Your Communication Toolbox CCR102 Patricia Tolpannen $425 100 Nov 25-27 Mediation Skills Level I CCR180 Bob Slocombe $575 105 Nov 30-Dec 1 Negotiating With Difficult People: Making it Hard to Say No CCR207 Sharon Wilson $425 106 Dec 2-4 Dealing with Anger CCR190 Barbara McNeil $575 100 Dec 7-11 Negotiation Skills Level II CCR280 Cheryl Scott $895 106 Jan 25-27 Foundations of Collaborative Conflict Resolution CCR100 Deborah Sword $575 102 Feb 2-4 Foundations of Collaborative Conflict Resolution: Workplace Focus CCR101 Patricia Tolpannen $575 102 Feb 10 Role Play Practice Clinic CCR175 Deborah Sword $225 107 Feb 22-23 Resolving Conflict in Groups Level I: Effective Team Dynamics CCR210 Bob Slocombe $425 107 Feb 24-25 Defining Issues and Setting the Agenda CCR201 Barbara McNeil $425 101 Mar 1-3 Negotiation Skills Level I CCR170 Patricia Tolpannen $575 106 Mar 9-10 Asserting Yourself in Conflict Situations CCR105 Bob Slocombe $425 98 Mar 16-17 Reflection in Conflict CCR251 Cheryl Scott $425 107 Mar 24-25 Building Your Communication Toolbox CCR102 Kerry Brown $425 100 Apr 7-9 Resolving Conflict on the Frontline: Demonstrating Leadership at Work CCR200 Josie Stiles $575 107 Apr 14-16 Shifting from Positions to Interests CCR202 Sherri Calder $795 108 Apr 21-22 Resolving Conflict in Groups Level II: Facilitating the Collaborative Process CCR260 Barbara McNeil $425 107 May 3-5 Foundations of Collaborative Conflict Resolution: Workplace Focus CCR101 Deborah Sword $575 102 May 10-12 Mediation Skills Level I CCR180 Sharon Wilson $575 105 May 13 The Art of Reframing CCR208 Sharon Wilson $225 98 May 17-18 Building Your Communication Toolbox CCR102 Richard Foggo $425 100 May 31-Jun 4 Mediation Skills Level II CCR290 Cheryl Scott $895 105 Jun 7-9 Negotiation Skills Level I CCR170 Richard Foggo $575 106 Jun 10 Roleplay Practice Clinic CCR175 Janice Kelner $225 107 Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/conres | General Inquiries: 604.528.5608 or 1.888.799.0801 COURSE LISTINGS BY LOCATION COURSE LISTINGS BY LOCATION Instructor Name Apr 26 Northern Lights College - Ft St John 116 Course # Online JIBC - Victoria Campus 117 Centre for Conflict Resolution Course Listings by Name Course Date Location Instructor Fee page Course Date Location Instructor Fee page Applying Conflict Theory: From Awareness to Analysis, CCR151 Oct 28-30 Nov 23-25 Feb 8-10 May 10-12 Jun 7-9 Nov 20 Victoria New Westminster New Westminster Victoria New Westminster New Westminster Brian Frank Brian Frank Brian Frank Brian Frank Brian Frank Deborah White $550 $535 $535 $550 $535 $165 98 Assessments: Negotiation, ACCRN299 U of C Sharon Wilson $225 Mar 19 New Westminster Gordon Sloan $175 Apr 30 Victoria Gordon Sloan $195 Sep 24-25 Oct 29-30 Nov 2-3 Nov 5-6 Nov 26-27 Dec 17-18 Jan 25-26 Feb 11-12 Feb 18-19 Mar 2-3 Mar 4-5 Mar 9-10 Mar 22-23 Apr 29-30 May 11-12 New Westminster New Westminster Victoria CNC - Quesnel New Westminster New Westminster New Westminster Victoria New Westminster Chilliwack New Westminster U of C New Westminster New Westminster CNC - Nechako/ Vanderhoof Victoria Kelowna Vancouver New Westminster Langara - Vancouver New Westminster New Westminster New Westminster New Westminster New Westminster Victoria New Westminster New Westminster New Westminster New Westminster Victoria New Westminster New Westminster New Westminster New Westminster Pam Penner Mario Govorchin Linda Dobson Sayer Jim Toogood Jane Roberts Deborah White Derm McNulty Nancy McPhee Raj Dhasi Pam Penner Stacey Holloway Bob Slocombe Janice Bateman Jim Toogood Kerry Palmer $355 $355 $395 $450 $355 $355 $355 $395 $355 $355 $355 $425 $355 $355 $450 Gordon White Janice Bateman Jim Toogood Sherri Calder Gordon White Sue Wazny Derm McNulty Centre Assessor Centre Assessor Centre Assessor Centre Assessor Centre Assessor Centre Assessor Centre Assessor Centre Assessor Centre Assessor Centre Assessor Centre Assessor Centre Assessor Centre Assessor $395 $395 $355 $355 $355 $355 $355 $515 $515 $515 $530 $515 $515 $515 $515 $530 $515 $515 $515 $515 New Westminster New Westminster New Westminster Victoria New Westminster New Westminster New Westminster New Westminster New Westminster Victoria New Westminster New Westminster New Westminster New Westminster New Westminster Victoria New Westminster New Westminster U of C Victoria Chilliwack Kelowna CCR - Mackenzie New Westminster New Westminster Maple Ridge Victoria U of C Vancouver New Westminster OC - Penticton U of C New Westminster Victoria New Westminster Langara - Vancouver Online Online New Westminster Maple Ridge New Westminster Langara - Vancouver New Westminster Victoria New Westminster Langara - Vancouver VIU - Nanaimo Centre Assessor Centre Assessor Centre Assessor Centre Assessor Centre Assessor Centre Assessor Centre Assessor Centre Assessor Centre Assessor Centre Assessor Centre Assessor Centre Assessor Centre Assessor Joan Balmer Joan Balmer Joan Balmer Raj Dhasi Kelly Henderson Patricia Tolpannen Linda Dobson Sayer Janice Bateman Kerry Palmer Sherri Calder Jory Faibish Sherri Calder Kerry Palmer Gordon White Kerry Brown Deborah White Raj Dhasi Kerry Palmer Richard Foggo Pam Penner Nancy McPhee Jane Roberts Jory Faibish Terry Harris Terry Harris Linda Dobson Sayer Linda Dobson Sayer Linda Dobson Sayer Linda Dobson Sayer Stacey Holloway Nancy McPhee Janice Bateman Jory Faibish Ron Monk $415 $415 $415 $430 $415 $415 $415 $415 $415 $430 $415 $415 $415 $355 $355 $395 $355 $355 $425 $395 $355 $395 $450 $355 $355 $355 $395 $425 $355 $355 $450 $425 $355 $395 $355 $355 $355 $355 $355 $355 $355 $355 $535 $550 $535 $535 $550 99 May 13 Oct 26 Dec 3 Dec 16 Feb 1 Feb 8 Mar 1 Mar 22 Apr 21 May 27 May 31 Jul 5 Jul 26 Aug 23 Nov 5-6 Mar 29-30 May 5-6 Sep 14-15 Nov 12-13 Nov 19-20 Nov 23-24 Nov 26-27 Nov 26-27 Nov 26-27 Dec 10-11 Feb 4-5 Feb 17-18 Mar 18-19 Mar 24-25 Mar 25-26 Apr 22-23 May 3-4 May 17-18 Jun 17-18 Jul 28-29 Aug 19-20 Aug 23-24 Oct 5-Nov 29 Mar 8-May 2 Dec 10-11 Jun 10-11 Jul 22-23 Aug 26-27 Sep 30-Oct 2 Oct 19-21 Nov 16-18 Nov 16-21 Nov 18-20 The Art of Reframing, CCR208 Asking Better Questions, CCR204 May 13-14 May 17-18 May 25-26 Jun 21-22 Jul 12-13 Jul 19-20 Aug 16-17 Oct 19 Nov 16 Dec 17 Feb 2 Feb 15 Mar 8 Mar 29 Apr 26 Jun 1 Jun 7 Jul 12 Aug 9 Aug 30 Assessments: Mediation Third/Party, ACCRM299 Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/conres | General Inquiries: 604.528.5608 or 1.888.799.0801 98 98 98 Balancing Empathy and Assertion, CCR172 Building Your Communication Toolbox, CCR102 99 Civil Procedure, CCR211 Coaching Strategies: Developing People to Resolve Conflict, CCR111 Dealing with Anger, CCR190 Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/conres | General Inquiries: 604.528.5608 or 1.888.799.0801 99 100 Course listings by NAME course listings by NAME Asserting Yourself in Conflict Situations, CCR105 118 Centre for Conflict Resolution Course Listings by Name 100 100 100 119 Centre for Conflict Resolution Course Listings by Name Course Date Location Instructor Fee page Course Date Location Instructor Fee page Dealing with Anger, CCR190 CONTINUED Dec 2-4 Dec 16-18 Jan 27-29 Mar 3-5 Apr 12-14 Apr 21-23 May 3-5 May 4-6 Jun 9-11 Jul 26-28 Aug 30-Sep 1 Feb 3-5 May 26-28 Jul 12-14 Dec 14-15 Feb 24-25 Jun 24-25 Oct 19-21 May 18-20 Mar 22-April 11 Feb 8-28 Sep 21-23 Sep 28-Oct 3 Oct 5-7 Oct 21-23 Oct 26-28 Oct 26-28 Oct 27-29 Oct 27-29 Nov 2-4 Nov 17-19 Nov 18-20 Nov 30-Dec 2 Dec 14-16 Jan 18-20 Jan 19-21 Jan 25-27 Feb 15-17 Mar 1-3 Mar 3-5 Mar 22-24 Mar 29-31 Apr 7-9 May 3-5 May 5-7 Jun 1-3 U of C New Westminster New Westminster New Westminster Victoria Kelowna Maple Ridge New Westminster Vancouver New Westminster New Westminster New Westminster Victoria New Westminster New Westminster U of C New Westminster New Westminster New Westminster Online Online New Westminster Langara - Vancouver Victoria New Westminster Kelowna U of C CNC - Prince George NLC - Ft St John Chilliwack Vancouver Maple Ridge Victoria New Westminster New Westminster Victoria U of C New Westminster New Westminster Maple Ridge New Westminster Victoria New Westminster New Westminster OC - Penticton New Westminster Barbara McNeil Sue Wazny Raj Dhasi Joan Balmer Gordon White Sue Wazny Pam Penner Mario Govorchin Jane Roberts Sherri Calder Jory Faibish Donna Soules Donna Soules Donna Soules Ron Monk Barbara McNeil Ron Monk Joan Balmer Joan Balmer Deborah Sword Lee Turnbull Derm McNulty Jane Roberts Brian Frank Kelly Henderson Janice Bateman Bob Slocombe Sandra Rossi Gordon White Jory Faibish Dale Zaiser Jane Roberts Linda Dobson Sayer Raj Dhasi Mario Govorchin Donna Soules Deborah Sword Nancy McPhee Sue Wazny Jory Faibish Sue Wazny Linda Dobson Sayer Deborah White Linda Dobson Sayer Janice Bateman Kelly Henderson $575 $535 $535 $535 $550 $550 $535 $535 $535 $535 $535 $535 $550 $535 $355 $425 $355 $535 $535 $175 $175 $535 $535 $550 $535 $550 $575 $550 $595 $535 $535 $535 $550 $535 $535 $550 $575 $535 $535 $535 $535 $550 $535 $535 $550 $535 100 Foundations of Collaborative Conflict Resolution, CCR100 CONTINUED Jun 22-24 Jun 23-25 Jul 7-9 Jul 12-14 Aug 11-13 Aug 31-Sep 2 Sep 9-11 Sep 23-25 Sep 28-30 Sep 28-30 Oct 5-7 Oct 19-21 Nov 2-4 Nov 4-6 Dec 2-4 Jan 6-8 Feb 1-3 Feb 2-4 Feb 3-5 Feb 17-19 Feb 23-25 Mar 1-6 Mar 2-4 Mar 2-4 Mar 3-5 Mar 10-12 Mar 29-31 Mar 29-31 Apr 19-21 May 3-5 May 11-13 May 17-19 May 27-29 Jun 2-4 Jun 14-16 Jul 14-16 Aug 4-6 Aug 8-10 Aug 11-13 Aug 25-27 Oct 22-23 Apr 12-13 Dec 16 Nov 16-18 May 31-Jun 1 CNC - Prince George New Westminster New Westminster Victoria Vancouver New Westminster New Westminster Victoria AAMS - Edmonton U of C New Westminster Maple Ridge New Westminster Victoria New Westminster New Westminster New Westminster U of C Victoria AAMS - Edmonton New Westminster Langara - Vancouver Kelowna CNC - Fort St James Victoria New Westminster Chilliwack New Westminster New Westminster U of C Vancouver Victoria New Westminster Victoria New Westminster New Westminster New Westminster OC - Kelowna Victoria New Westminster Victoria New Westminster New Westminster U of C New Westminster Sandra Rossi Deborah White Raj Dhasi Ron Monk Pam Penner Jim Toogood Jane Roberts Brian Frank AAMS to provide Kerry Brown Jim Toogood Sherri Calder Derm McNulty Brian Frank Janice Bateman Gary Harper Jory Faibish Patricia Tolpannen Ron Monk AAMS to provide Deborah White Jane Roberts Kerry Palmer Janice Bateman Linda Dobson Sayer Kelly Henderson Jane Roberts Stacey Holloway Jory Faibish Deborah Sword Nancy McPhee Ron Monk Sherri Calder Brian Frank Derm McNulty Stacey Holloway Dale Zaiser Janice Bateman Donna Soules Nancy McPhee Deborah White Deborah White Ron Monk Cheryl Scott Joan Balmer/Nikki de Carteret $550 $535 $535 $550 $535 $535 $535 $550 $575 $575 $535 $535 $535 $550 $535 $535 $535 $575 $550 $575 $535 $535 $550 $550 $550 $535 $535 $535 $535 $575 $535 $550 $535 $550 $535 $535 $535 $550 $550 $535 $395 $355 $175 $575 $355 102 Dealing with Defensiveness in Conflict, CCR205 Dynamics of Power, CCR206 Ethical Dilemma’s for Mediators in Alberta, CCR297 Ethical Dilemmas for Mediators in BC, CCR296 Foundations of Collaborative Conflict Resolution, CCR100 Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/conres | General Inquiries: 604.528.5608 or 1.888.799.0801 Foundations of Collaborative Conflict Resolution: Workplace Focus, CCR101 100 101 101 102 102 102 Giving & Receiving Constructive Feedback, CCR171 Identifying Control & Abuse in Pre-Mediation, CCR271 Introduction to Family Justice Services in Alberta, CCR609 Managing the Conflict Within, CCR173 Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/conres | General Inquiries: 604.528.5608 or 1.888.799.0801 102 course listings by NAME course listings by NAME Defining Issues and Setting the Agenda, CCR201 120 Centre for Conflict Resolution Course Listings by Name 103 103 103 104 121 Centre for Conflict Resolution Course Listings by Name Course Date Location Instructor Fee page Course Date Location Instructor Fee page Managing the Hostile Individual, CCR108 Nov 9-10 Mar 8-9 Apr 20-21 Jul 15-16 Aug 9-10 New Westminster New Westminster Maple Ridge Langara - Vancouver New Westminster Mario Govorchin Mario Govorchin Mario Govorchin Mario Govorchin Mario Govorchin $355 $355 $355 $355 $355 104 Negotiation Skills Level I, CCR170 Sep 16-18 New Westminster Jory Faibish $535 106 Sep 28-30 Victoria Gordon White $550 Oct 14-16 New Westminster Kerry Palmer $535 Oct 20-22 AAMS - Edmonton AAMS to provide $575 Nov 26-27 New Westminster Jim Toogood $355 104 Nov 2-4 U of C Kerry Brown $575 Jun 14-15 New Westminster Jim Toogood $355 Nov 18-20 New Westminster Pam Penner $535 Mediating the Financial Aspects of Separation, CCR292 Mar 1-May 1 Blended Linda Bonnell/ Betty Ife $1,025 105 Nov 23-25 CNC - Prince George Sandra Rossi $550 Dec 7-9 New Westminster Mario Govorchin $535 Mediation Skills Level I, CCR180 Sep 28-30 New Westminster Sherri Calder $535 Jan 13-15 New Westminster Kelly Henderson $535 Oct 14-16 Victoria Linda Dobson Sayer $550 Jan 27-29 Victoria Nancy McPhee $550 Oct 19-24 Langara - Vancouver Pam Penner $535 Feb 10-12 New Westminster Janice Bateman $535 Oct 26-28 New Westminster Raj Dhasi $535 Mar 1-3 U of C Patricia Tolpannen $575 Nov 25-27 U of C Bob Slocombe $575 Mar 15-17 Victoria Ron Monk $550 AAMS - Edmonton AAMS to provide $575 Mediation Skills Level II, CCR290 Mediation Skills Level III, CCR295 Negotiating with Difficult People: Making It Hard to Say No, CCR207 Registration: 604.528.5590 or 1.877.528.5591 | 105 Nov 30-Dec 2 Vancouver Deborah White $535 Mar 15-17 Nov 30-Dec 2 Maple Ridge Jim Toogood $535 Mar 16-18 Vancouver Jim Toogood $535 Jan 20-22 New Westminster Pam Penner $535 Mar 23-25 NLC - Ft St John Pam Penner $595 Feb 8-10 Victoria Donna Soules $550 Apr 14-16 New Westminster Raj Dhasi $535 Feb 16-18 New Westminster Ron Monk $535 Apr 19-24 Langara - Vancouver Pam Penner $535 Mar 9-11 New Westminster Dale Zaiser $535 Apr 28-30 Chilliwack Sherri Calder $535 Mar 17-19 CNC - Burns Lake Sherri Calder $550 May 17-19 New Westminster Linda Dobson Sayer $535 Mar 29-31 New Westminster Derm McNulty $535 Jun 7-9 U of C Richard Foggo $575 Victoria Ron Monk $550 Apr 26-28 New Westminster Sue Wazny $535 Jun 8-10 May 10-12 U of C Sharon Wilson $575 Jun 16-18 New Westminster Nancy McPhee $535 May 26-28 New Westminster Jory Faibish $535 Jul 19-21 New Westminster Dale Zaiser $535 Jun 21-23 New Westminster Janice Bateman $535 Aug 11-13 OC - Kelowna Kerry Palmer $550 Jul 21-23 New Westminster Jane Roberts $535 Aug 16-18 New Westminster Jim Toogood $535 Aug 23-25 Vancouver Kerry Palmer $535 Nov 23-27 New Westminster Ron Monk $850 Nov 2-6 New Westminster Deborah White $850 Dec 7-11 U of C Cheryl Scott $895 Nov 16-20 Victoria Gordon White $850 Mar 15-19 New Westminster Mario Govorchin $850 Victoria Nancy McPhee $850 Negotiation Skills Level II, CCR280 105 Mar 8-12 New Westminster Linda Dobson Sayer $850 Apr 19-23 May 10-14 New Westminster Donna Soules $850 Jun 3-9 New Westminster Dale Zaiser $850 May 31-June 4 U of C Cheryl Scott $895 Aug 23-27 New Westminster Deborah White $850 Aug 9-13 New Westminster Ron Monk $850 Sep 25 New Westminster Lee Turnbull $350 Oct 22-23 New Westminster Ron Monk $370 Oct 29 New Westminster Linda Dobson Sayer $350 Jun 10-11 New Westminster Donna Soules $370 Nov 27 Victoria Donna Soules $370 Nov 30-Dec 1 U of C Sharon Wilson $425 Dec 1 New Westminster Lee Turnbull $355 Dec 3-4 New Westminster Ron Monk $370 Jan 22 New Westminster Deborah White $355 New Westminster Ron Monk $350 New Westminster Deborah White $350 Preparing for Your Mediation Assessment, CCR291 105 106 Mar 25-26 Victoria Ron Monk $395 Feb 19 Aug 18-19 New Westminster Sherri Calder $370 Mar 12 www.jibc.ca/conres | General Inquiries: 604.528.5608 or 1.888.799.0801 Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/conres | General Inquiries: 604.528.5608 or 1.888.799.0801 course listings by NAME course listings by NAME Mediating Civil & Court-Based Cases, CCR214 122 Centre for Conflict Resolution Course Listings by Name 106 106 123 Centre for Conflict Resolution Course Listings by Name Course Date Centre for Conflict Resolution Course Listings by Name Location Mar 26 New Westminster Apr 27 Victoria May 20 New Westminster Jun 25 New Westminster Jul 16 New Westminster Aug 6 New Westminster Preparing for Your Negotiation Assessment, CCR281 Oct 2 New Westminster Nov 13 New Westminster Nov 26 Victoria Nov 30 New Westminster Jan 15 New Westminster Feb 11 New Westminster Mar 2 New Westminster Mar 25 New Westminster Apr 26 Victoria May 7 New Westminster Jun 8 New Westminster Jul 9 New Westminster Aug 5 New Westminster Reflection in Conflict, CCR251 Mar 16-17 U of C Resolving Conflict in Groups Level I: Effective Team Dynamics, CCR210 Oct 27-28 New Westminster Nov 16-17 AAMS - Edmonton PARTNERSHIPS Feb 22-23 U of C Feb 23-24 Victoriaat JIBC You’ll find conflict resolution courses campuses, throughout Marcolleges 29-30 and universities CNC - Prince George BC and in Alberta. Wherever you are, our Apr not 15-16 AAMS - Edmonton courses are far away. Apr 19-20 New Westminster At JIBC campuses: May 6-7 VIU - Nanaimo Chilliwack May 18-19 Chilliwack Kelowna May 26-29 Langara - Vancouver Maple Ridge New Westminster Jun 1-2 CNC - Burns Lake Vancouver Jun 16-17 Victoria Victoria Resolving Conflict in Groups Level II: Facilitating the Collaborative Process, CCR260 Apr 21-22 U of C At community colleges and universities: Resolving Conflict on the Front Line: Demonstrating Leadership at Work, CCR200 Dec 2-4 AAMS - Edmonton Dec 7-9 New Westminster Abbotsford Burns Lake Mar 15-17 New Westminster Mar 22-24 Victoria Fort St. James Fort St. John Apr 7-9 U of C Kelowna CNC - Prince George Kitimat Apr 21-23 May 12-14 AAMS - Edmonton Nanaimo Jun 1-3 Chilliwack Nechako/Vanderhoof SmithersJun 21-26 Langara - Vancouver Penticton Jun 23-25 Victoria Prince George Prince Rupert Jul 19-21 New Westminster Quesnel Terrace Vancouver Instructor Fee page Course Date Location Instructor Fee page Linda Dobson Sayer Linda Dobson Sayer Deborah White Lee Turnbull Linda Dobson Sayer TBA Deborah White Dale Zaiser Nancy McPhee Mario Govorchin Nancy McPhee Deborah White Nancy McPhee Dale Zaiser Nancy McPhee Deborah White Lee Turnbull Lee Turnbull Nancy McPhee Cheryl Scott Nancy McPhee AAMS to provide Bob Slocombe Ron Monk Nancy McPhee AAMS to provide Deborah White Nancy McPhee Sue Wazny Deborah White Ron Monk Donna Soules Barbara McNeil AAMS to provide Linda Dobson Sayer Linda Dobson Sayer Ron Monk Josie Stiles Linda Dobson Sayer AAMS to provide Mario Govorchin Dale Zaiser Linda Dobson Sayer Linda Dobson Sayer $350 $370 $350 $350 $350 $350 $300 $300 $315 $300 $300 $300 $300 $300 $315 $300 $300 $300 $300 $425 $355 $425 $425 $395 $450 $425 $355 $395 $355 $355 $450 $395 $425 $575 $535 $535 $550 $575 $550 $575 $535 $535 $550 $535 106 Role-play Practice Clinic, CCR175 Oct 8 Oct 8 Dec 8 Dec 9 Feb 10 Mar 1 Apr 9 Jun 8 Jun 10 Jul 8 Oct 29-30 Apr 29-30 Nov 30-Dec 2 Dec 5-12 Mar 24-26 Apr 14-16 Jul 5-7 Oct 19-Nov 29 Feb 8-Mar 21 May 10-Jun 20 New Westminster U of C Victoria AAMS - Edmonton U of C New Westminster Victoria AAMS - Edmonton U of C New Westminster New Westminster New Westminster New Westminster Langara - Vancouver New Westminster U of C New Westminster Online Online Online Sherri Calder Janice Kelner Juan Barker AAMS to provide Deborah Sword Raj Dhasi Julia Menard AAMS to provide Janice Kelner Kerry Palmer Donna Soules Gordon White Sherri Calder Sherri Calder Sherri Calder Sherri Calder Donna Soules Roshan Danesh Roshan Danesh Roshan Danesh $165 $225 $180 $225 $225 $165 $180 $225 $225 $165 $370 $370 $550 $535 $550 $795 $535 $535 $535 $535 107 106 Separate Meetings: Pre-Mediation & Caucusing, CCR209 Shifting from Positions to Interests, CCR202 Theoretical Foundations of Dispute Resolution, CCR150 107 107 107 107 108 108 108 course listings by NAME course listings by NAME Preparing for Your Mediation Assessment, CCR291 PARTNERSHIPS You’ll find conflict resolution courses at JIBC campuses, colleges and universities throughout BC and in Alberta. Wherever you are, our courses are not far away. At JIBC campuses: At community colleges and universities: Chilliwack Kelowna Maple Ridge New Westminster Vancouver Victoria See page 109 for courses offered at community colleges/university locations or contact: Laurie McAvoy, Coordinator, Regional Development and Delivery Calgary, Alberta Phone: 604.528.5735 Email: ccrplar@jibc.ca Burns Lake Fort St. James Fort St. John Kamloops Kelowna Nanaimo Nechako/Vanderhoof Penticton Prince George Quesnel Vancouver Calgary, Alberta Edmonton, Alberta See page XX for courses offered at community colleges/university locations or contact: 124 Registration: 604.528.5590 or 1.877.528.5591 | Laurie McAvoy, Coordinator, www.jibc.ca/conres | General Inquiries: 604.528.5608 or 1.888.799.0801 Regional Development and Delivery Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/conres | General Inquiries: 604.528.5608 or 1.888.799.0801 125 126 Centre for Counselling and Community Safety Course # Course Page Course # Course Page ACCRM299 Assessment: Mediation Third/Party 99 CCR202 Shifting from Positions to Interests 108 ACCRN299 Assessment: Negotiation 99 CCR204 Asking Better Questions 98 ACCRW299 Assessment: Associate Certificate in Workplace Conflict 99 CCR205 Dealing with Defensiveness in Conflict 100 AFM299 Assessment: Family Mediation Certificate 99 CCR206 Dynamics of Power 101 ALCR299 Assessment: Associate Certificate in Leadership and Conflict Resolution 99 CCR207 Negotiating with Difficult People: Making It Hard to Say No 106 CCR100 Foundations of Collaborative Conflict Resolution 102 CCR208 The Art of Reframing 98 CCR209 108 CCR101 Foundations of Collaborative Conflict Resolution: Workplace Focus 102 Separate Meetings: Pre-Mediation & Caucusing CCR210 107 CCR102 Building Your Communication Toolbox 100 Resolving Conflict in Groups Level I: Effective Team Dynamics CCR103 Handling Conflict on the Telephone 103 CCR211 Civil Procedure 100 CCR105 Asserting Yourself in Conflict Situations 98 CCR214 Mediating Civil & Court-Based Cases 104 CCR108 Managing the Hostile Individual 104 CCR251 Reflection in Conflict 107 CCR111 Coaching Strategies: Developing People to Resolve Conflict 100 CCR260 Resolving Conflict in Groups Level II: Facilitating the Collaborative Process 107 CCR120 Respectful Communication in a Changing Workplace 107 CCR271 Identifying Control & Abuse in Pre-Mediation 103 CCR280 Negotiation Skills Level II 106 CCR121 Developing Your Cultural Fluency 101 CCR281 Preparing for Your Negotiation Assessment 106 CCR122 Leading and Managing with Influence: Overcoming Resistance 104 CCR290 Mediation Skills Level II 105 CCR291 Preparing for Your Mediation Assessment 106 CCR124 Getting Buy-in Through Collaborative Decision-Making 103 CCR292 Mediating the Financial Aspects of Separation 105 CCR126 Effective Teamwork: From Conflict to Collaboration 101 CCR295 Mediation Skills Level III 105 CCR296 Ethical Dilemmas for Mediators in BC 102 CCR127 Sharpening Your Edge in Negotiation 108 CCR297 Ethical Dilemma’s for Mediators in Alberta 102 CCR128 Navigating Challenging Conversations 106 CORR605 Theoretical Foundations of Dispute Resolution 108 Family Violence: Impact on Separation and Divorce 102 CCR150 CORR606 Introduction to Family Justice Services in BC 104 CCR151 Applying Conflict Theory: From Awareness to Analysis 98 CORR609 Introduction to Family Justice Services in Alberta 103 CCR170 Negotiation Skills Level 1 106 FAM103 Effects of Separation and Divorce on Adults 101 CCR171 Giving & Receiving Constructive Feedback 103 FAM104 Effects of Separation and Divorce on Children 101 CCR172 Balancing Empathy and Assertion 99 FAM108 Substance Abuse Issues in Family Justice 108 CCR173 Managing the Conflict Within 104 FAM109 Multicultural Issues in Family Justice 105 CCR175 Role Play Practice Clinic 107 FAM111 Mediation Skills Level I 105 Family Mediation Certificate Preparation Workshop 102 CCR180 CCR190 Dealing with Anger 100 FAM112 Child Support Guidelines 100 CCR200 Resolving Conflict on the Frontline: Demonstrating Leadership at Work 107 FAM115 Mediated Agreements and Related Court Orders 104 CCR201 Defining Issues and Setting the Agenda 101 Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/conres | General Inquiries: 604.528.5608 or 1.888.799.0801 Community & Social Justice Division Faculty Centre for Aboriginal Programs and Services Joan Balmer, Cert. ConRes., BA, Certificate in Adult Education, MA, is an educator, group facilitator, and consultant. She has more than 25 years experience working with all levels of government, crown corporations, and the private sector. Joan has also been with the JIBC Centre for Conflict Resolution since the beginning and has designed and delivered both required and elective courses. She also coaches individuals in managing their anger. She has maintained a private mediation practice since 1984. (Dispute Resolution, Level 2: Overcoming the Past [ABLD117]) Kristen Mikkelsens, BSW, MA, lineage is from Animkee Waa-zhing and Manitou Ziibi of the Anishnabe Nation, Danmark and Suomi. She lives as a visitor in Coast Salish Territory. Kristen’s Master of Arts is in Indigenous Governance her and Bachelor of Social Work has an Indigenous Specialization. She has recently completed a DVD series through Lifting Children’s Spirit Society called Indigenous Renewal: Time for Life Again in addition to the documentary Akicita: Fighting to Live Again. Kristen currently teaches as a sessional instructor and does administrative work with the Indigenous Specialization program at the University of Victoria’s School of Social Work. (Philosophy, Values and Ethics of Aboriginal Leadership [ABLD110] Harry Nyce, Jr. , BA, MBA, has extensive experience in project management, including working with Human Resources Development Canada. He has instructed at WWN/UNBC for more than 10 years, teaching courses in First Nations Studies and in Arts. Harry is from the Nisga’a Village of Gitwinksihlkw and is currently the village government’s Chief Executive Officer. (Introduction to Project Management [ABLD118]) Kerry Palmer, Cert. ConRes., Cert. Restorative Practices, Cert. Family Med., is a mediator with Family Mediation Canada (relations). His practice comprises working in both the private and public sectors, including supporting families in transition, working in the restorative justice field, and working as a child protection mediator and a mediator with the Ministry of Education. This diversity provides a unique skill set and knowledge base to the benefit of those he supports. (ABLD114) Carrie Reid, MA, RCAT, works as both a community-based researcher and art therapist. Carrie is currently working towards her PhD in Expressive Art Therapies. (On the Edge: Vicarious Trauma and Compassion Fatigue in Aboriginal Organizations [COUNS138]; Individual and Community Wellness in Aboriginal Contexts [ABLD111]; Aboriginal Trauma Certificate) Richard Van Camp, BFA, MA, is a proud member of the Dogrib (Tlicho) Nation from Fort Smith, Northwest Territories and a graduate of the En’owkin International School of Writing. Richard currently teaches creative writing for Aboriginal students at UBC. An award-winning author, his books include a novel, The Lesser Blessed; a collection of short stories, Angel Wing Splash Pattern; and two children’s books with Cree artist George Littlechild, A Man Called Raven and What’s the Most Beautiful Thing You Know About Horses? He is CBC Radio’s Writer in Residence for its North by Northwest Program. (Writing and Research Skills [ABLD113]) Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/csjd | Mahara Allbrett, belongs to the T’Sleil Waututh Nation and is a counsellor, group facilitator and spiritual healer at the Aboriginal Wellness Program. Mahara has 24 years experience working in the field of counselling and facilitation. She received 2 years on the job training as a Trainer of Addictions Counselors at the Nechi Institute and is a graduate of Pacific Coast Family Therapy training. Mahara has taught workshops across Canada and in the United States almost exclusively on topics related to First Nations issues and was in private practice for eleven years. She is also a Reiki Master. (Best Practices for Aboriginal Supervisors [COUNS172]; Facilitation and Presentation Skills for Aboriginal Leaders [COUNS173]) Tina Antrobus, BA, has 10 years of experience providing support and services to individuals with Fetal Alcohol Spectrum Disorder (FASD) and their families, with a focus on those involved in the justice system. She is the FASD Specialist for the Westcoast Genesis Society in partnership with the Correctional Service of Canada, providing in-reach support, clinical supervision, and training. Tina is also a consultant and advocate with FASD Connections, and has been involved in numerous regional, provincial, and national FASD initiatives. (Fetal Alcohol Spectrum Disorder: Increasing Our Understanding [AD409]) Faculty course listings by COURSE NUMBER Centre for Conflict Resolution Course Listings by Course Number Natasha Aruliah, BA, M.Ed. (Counselling Psychology), has worked with international students, new immigrants, refugees, aboriginal people and people of colour in Canada and Internationally. She has designed and facilitated programs for a variety of settings; community, healthcare and educational. Currently she facilitates and consults in the areas of equity, diversity and social justice, teaches on the Certificate in Intercultural Studies at the University of British Columbia, facilitates groups at Helping Spirits Lodge (Aboriginal centre) and is leading anti-racism initiatives within the Vancouver School Board. Previous clients have included the Ministry of Community, Aboriginal and Women’s Services, and Health Canada. (Welcome to Canada: Working Effectively with Newcomers [COUNS168]; Who Am I? Youth and Identity: Creating Positive and Meaningful Experiences [CY277]) General Inquiries: 604.528.5608 or 1.888.799.0801 127 Rob Axsen, BA (Hon.), has over 30 years of experience providing counselling, clinical supervision, and training. He has worked with corrections, mental health, and addictions services, and has specialized experience working with youth. Rob works as an addiction counsellor in Vancouver’s Downtown Eastside and has a private practice focusing on training and consultation. He is a Certified Trainer in the Institute for the Study of Therapeutic Change’s Client-Directed OutcomeInformed (CDOI) Service Delivery Model. (Motivational Interviewing in Practice – Level 1 [AD204]; Motivational Interviewing in Practice – Level 2 [COUNS205]; Assessment Practices [AD403];Behaviour Change Counselling in Community Settings [Couns126]) Marilyn Benning, BA Gen, BEd, BA Adv, is the Youth Addictions Outreach Counsellor at Burnaby Addictions Services, Fraser Health. She was the Supervisor of Youth Addiction Programs for the Pacific Community Resources Society, where she supervised the prevention, intervention, and day treatment programs. She established the day treatment program, DEWY, for youth as an alternative to residential and outpatient treatment. Marilyn has 15 years of experience working with youth and families as a counsellor, teacher, prevention coordinator, and supervisor. Her experience in teaching includes the elementary and secondary levels and college classes, and she was a trainer in Pacific Community Resources’ Core Training Program. (Understanding Youth With Concurrent Disorders [CY199]) Cheryl Bell-Gadsby, MA, RCC, has extensive experience in Canada and the US as a therapist, clinical supervisor, and educator. She has specific expertise in issues of trauma, family violence, sexual exploitation, child and adolescent development, and hypnotherapy with children, adolescents, and adults. Cheryl has recently co-authored Reclaiming Her Story: Ericksonian SolutionFocused Therapy for Sexual Abuse. (Dealing Versus Healing – Supporting the Healthy Resistance of Children and Youth Who Have Experienced Trauma [CY240]; Cellular Healing: The Neurobiology of Positive Change [IHC004]; Psychotherapy From a Family Perspective– I ([COUNS156]); Psychotherapy From a Family Perspective – 2 ([COUNS157]) 128 Romi Chandra, Youth Community Developer, at 17, Romi helped establish the first Gay/Straight Alliance in BC at his Maple Ridge high school. Throughout the past decade he’s worked with youth at the LGBT Community Centre; at the North Shore Multicultural Society and at Vancouver Coastal Health’s Condomania/Planetahead. He has co-authored 4 resource manuals; HRSDC’s guide for queer youth employment; PrideSpeak, a helpful guide to presenting anti-homophobia workshops; Community Based Research Centre’s Totally Outright, for the course content development team and Evolve: No One Gets Left Behind, a train the trainers antioppression training manual. Romi finds his strength in empowering others to help themselves. (Facilitate This! Group Leadership Skills for Youth Workers[CY278]) Jas Cheema, MA (International and Intercultural Communications), has been instrumental in building bridges and fostering a cross-cultural understanding between ethnic communities and is presently the Diversity Manager for Surrey Health. Jas has been an active Hospice Volunteer for the last 8 years. As a consultant, she has helped private, public and non-profit organizations address their diversity and community engagement issues. (The Many Faces of Grief: A Culturally Sensitive Approach to a Universal Experience [COUNS153]) Natalie Clark, MSW, RSW, is an experienced therapist, clinical supervisor, communitybased researcher, and educator specializing in issues of child abuse, trauma, sexual exploitation, and adolescent development. (Dealing Versus Healing – Supporting the Healthy Resistance of Children and Youth Who Have Experienced Trauma [CY240]) Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/csjd | Jill Cory, BA, has 25 years experience working in women’s shelters and facilitating women’s support groups. Her current work at BC Women’s Hospital links women’s abuse and women’s health through training, research and policy. Jill is the author of numerous publications, including The Safety and Health Enhancement (SHE) Framework for Women Experiencing Abuse, a toolkit for health care providers and policy-makers. Jill Cory and Karen McAndless-Davis, co-authors of When Love Hurts bring together solid research, counselling experience and personal accounts to help women make sense of their relationships through their unique women-centred approach. Their work has been presented across Canada and the US. (Stronger Together: Groups For Women [COUNS155]) Robin Cox, PhD, is an experienced clinician, workshop facilitator, and trainer. Her research and clinical expertise is in the areas of disaster behavioural health, trauma, stress and coping, and transitions. Robin has participated as a psychosocial responder to numerous disasters and is an active member of the disaster planning community in Canada. (Vicarious Traumatization [CISM205]; Diversity and Critical Incident Stress Management [CISM103]; Role-Play Simulation [CISM206]) Mary Anne Crabtree, BA, BSW, has been working with the Boys and Girls Clubs substance abuse programs for the past 21 years. Mary Anne has worked as an outreach counsellor with street-involved youth, as a counsellor with youth and families, and as a program director. Currently she works at Odyssey as a youth and family counsellor and with the Boys and Girls Clubs Parents Together Program as a group coordinator with a parents’ support group. She has been involved in clinical consulting, education and training, and program development. (Putting a Youth Twist into Substance Use Information and Youth Services [AD207]) Rain Daniels, BA, is a mixed heritage Indigenous woman who has worked with Indigenous people and communities and the non-Indigenous community for the last 18 years in a variety of capacities including front line work, training, educational workshops, and community and organizational development. For the last 5 years, she has worked exclusively in community and organizational development with a focus on antioppression, anti-racism, intersectionality and negotiating tensions within groups and communities. Rain’s personal vision is to enhance the potential of individuals and groups within these contexts. (Claiming Our Strength, Struggle and Space: Racialized Women Facilitators and Consultants Building Critical and Responsive Communities [COUNS170]) General Inquiries: 604.528.5608 or 1.888.799.0801 Marie-José Dhaese, PhD, ATR, CET, RPT-S, is an adult, child, and family therapist and a clinical consultant in private practice. Marie-José recently celebrated 35 years as a therapist and 25 years as a consultant and international workshop leader in the field of expressive therapies, abuse, loss, and trauma. (Expressive Play Therapy Methods Level 1 [CY104]; Expressive Play Therapy Methods Level 2 [CY104A]; Sand Play Therapy: Using the Healing Power of Imagery to Help Children, Youth, and Adults Cope with the Challenges of Difficult Times – Level 1 [CY265]; Sand Play Therapy: Using the Healing Power of Imagery to Help Children, Youth and Adults Cope with the Challenges of Difficult Times – Level 2 [CY266]; Expressive Play Therapies to Help the Grieving Child [COUNS132]); From the Ground Up: A Culturally Sensitive Approach to a Universal Experience [COUNS154]) Monica Franz, MA, BCATR, RCAT, is a clinical counsellor, clinical supervisor, and Registered Art Therapist in private practice. She teaches a master’s level course in clinical supervision at City University and has facilitated numerous courses for the Justice Institute of British Columbia. (Introduction to Art Therapy for Counsellors and Therapists [CY250]; Art Therapy in Early Stages of Addiction Recovery [AD210]; Clinical Supervision: Innovative Practices [EP278]; The Art of Private Practice [COUNS141]; Advanced Innovative Practices in Clinical Supervision [EP288]) David Freeman, MSW, RSW, CTS, has over 30 years of CIS intervention and trauma treatment experience. He is in his 12th year as a facilitator and developer of the Critical Incident Stress Management (CISM) certificate program. He is board-registered in the areas of CISM, anxiety reactions, posttrauma reactions, stress management, and the treatment of addictions and is a Certified Trauma Specialist with the International Association of Traumatic Stress Specialists. David’s current research focuses on standards of practice and continuing competency. (Demobilization and Defusing [CISM102]; Post-Critical Incident Stress Reactions [CISM200]; Effective Team Participation [CISM203]; Psychological First Aid [CSIM201]; Role-Play Simulation [CSIM206]) Ellen Gerber is a senior lawyer working as a City Prosecutor. Formerly, she was Crown Counsel with the Criminal Justice Branch of the Ministry of Attorney General. She also works in the area of legal education and has developed and taught courses at the University of British Columbia, Simon Fraser University, the Justice Institute of BC, and a number of provincial government branches. (Bylaw Enforcement and Investigative Skills Certificate, Level 1 [EP209]; Advanced Bylaw Enforcement and Investigative Skills Certificate, Level 2 [EP210]) John Gotowiec, has been working in the social services field for the past 24 years. He is the Coordinator of the West Coast Alternate Program, a collaborative school project with the VSB and PCRS specifically designed for students living with Fetal Alcohol Spectrum Disorder. He is also the FASD Trainer for the Surrey and Vancouver FASD Collaboration Roundtable. John has presented to a wide range of community partners and professionals on what FASD is and the behaviours associated with it as well as strategies in working with this population. (Working with Youth Certificate) Glen Grigg, PhD, RCC, is a family therapist with more than 25 years experience. Glen is the senior faculty in City University’s Master’s in Counselling program and has taught in the Couple and Families Certificate program at the JIBC for the past 10 years. Glen has won numerous awards for teaching and professional contributions, and published on clinical supervision, family therapy, and clinical decision-making. [Psychotherapy From a Family Perspective – 1 (COUNS156); Psychotherapy From a Family Perspective – 2 (COUNS157)] Mark Haden, MSW, has been working in the addictions field since 1984. He has worked in detox, methadone, and outpatient settings providing counselling, educational, supervision, and management services. Mark has published articles on drug policy in the Canadian Journal of Public Health and the International Journal of Drug Policy. (Compassion and Policy: The Heart and Mind of Drug Policy Reform [AD408]) Yvonne Haist, M.Ed, is a Registered Clinical Counsellor in private practice and has extensive teaching experience at the University of Victoria’s School of Social Work as well as with other post-secondary institutions. Integration of somatic healing principles has dramatically transformed her teaching and clinical practice. (Trauma, the Body, and the Autonomic Nervous System: Using Somatic Psychology for Resolution and Regulation [TS120], Advanced Somatic Integration: Trauma Resolution and Regulation [TS201]) Michelle Hawco BA (Women’s Studies), MBA worked in Ontario from 1989-1995 providing direct client care to youth and their families. She has extensive experience in individual and family counselling, mental health and addiction, and employment readiness training. Michelle began working for PLEA Community Services Society of BC in 1995. She oversees PLEA’s withdrawal management program, supported recovery program, and residential addiction treatment programs. (Understanding Substance Use [AD400]) Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/csjd | Tom Hetherington, MSW, has 35 years of experience as a street worker, a child and youth care worker, a probation officer, a child protection worker, an employee assistance practitioner, and a family counsellor. For the past 12 years, he has been the manager of Pacific Community Resources Society’s youth and adult alcohol and drug programs. (Community Voices/ Contemporary Issues [AD407]) Susan Hogman is a seasoned social worker with over 30 years of experience in a variety of acute care settings focusing on hospice/palliative care, cancer treatment and critical care. She is the Director of Social Work and Adult Services at the BC Centre for Ability. Susan’s private practice centres on areas of grief/loss/trauma counseling. (The Many Faces of Grief: A Culturally Sensitive Approach to a Universal Experience [COUNS153]) Jane Katz, MA, RCC, CHRP, has more than 25 years of experience in group facilitation. She has facilitated educational, psychoeducational, and therapy groups with voluntary and court-mandated adult men and women, as well as with adolescents. Jane has many years of experience developing programs and providing training and supervision of group facilitators. In addition to group process, her areas of expertise include non-violence work, relationship development in families and organizations, and individual and organizational change. (Facilitating Effective Group Process [COUNS110]) Faculty Faculty Elizabeth Barbeau consults to government and non-profit social service organizations throughout British Columbia. She has over 25 years experience as an educator and trainer, with expertise in accreditation, policy analysis, and standards development. Elizabeth has a Ph.D. in Education and in addition to instructing at the JIBC she instructs in the Department of Child and Youth Care Counselling at Douglas College. She lives in East Vancouver with her young son. Benita Bunjun, BA, MA, has been a community consultant and facilitator for the past 10 years working with social justice organizations to build healthy sustainable organizations. She is currently an Interdisciplinary Studies PhD candidate at the University of British Columbia researching organizational culture, intersectionality and power relations. Benita has been active in the women’s and social justice movement at the national, provincial and local levels, including her involvement with the Vancouver Status of Women for the last 9 years as Administrator /Fundraiser, Project Coordinator and Coordinating Collective member. She currently teaches in Women’s and Gender Studies at the UBC. (Claiming Our Strength, Struggle and Space: Racialized Women Facilitators and Consultants Building Critical and Responsive Communities [COUNS170]) Elsie Kipp, BA, Kinex Youth Initiative Program Coordinator, has spent the last 12 years working with a variety of educational projects, not-for-profit organizations and political action groups as administrator, facilitator or program developer. She has worked with the provincial government’s BC Opportunities Tour, Sto:lo Nation’s Peer Dialogues Project, Volunteer Vancouver, and Vancouver Co-op Radio. Currently, Elsie coordinates projects to support and involve young people in meaningful manner. She is especially passionate about battling the ‘isms: sexism, racism, heterosexism, classism, ageism and ableism and any work that helps young people understand the important contributions they can make in their communities. (Facilitate This! Group Leadership Skills for Youth Workers [CY278]) General Inquiries: 604.528.5608 or 1.888.799.0801 129 Michael Koo, MA, RCC, is a registered clinical counselor in private practice. He brings 15 years experience working with people in various group educational settings. Michael has worked with high-risk adults and youth struggling with substance misuse in both outpatient and residential treatment settings. His passion for learning is informed by his personal and professional training at the Haven Institute known for its integrated East-West psychology paradigm. Michael’s collaborative approach is informed by Narrative and Energy Psychology therapies. (A Continuum of Care: Prevention to Harm Reduction [AD401] and Interconnected Risk [AD405]) Jan Lutke, former co-chair of the National Advisory Committee on Fetal Alcohol Spectrum Disorder (FASD) to Health Canada, founder and former director of the FAS Support Network of BC, and founder of FASD Connections; Clinical Manger for the Canada Northwest FASD Research Network. She also sits on numerous provincial and federal advisory committees. Jan has been providing education, training, consultation, and support to a wide range of agencies, organizations, and groups across North America. (Fetal Alcohol Spectrum Disorder [AD120]) Tony Martens, BSW, M.Sc (In Psychology), has 35 years of experience working in the field of violence and mental health and 25 years in developing and implementing long-term holistic therapeutic programs. Tony has worked in partnership with First Nations and Inuit communities across Canada and the USA to address issues of sexual abuse and family violence. He was the National Family Violence consultant for Health Canada, providing a wide range of services in response to crisis situations in First Nations and Inuit communities. Tony is the author of The Spirit Weeps: Characteristics and Dynamics of Incest and Child Sexual Abuse with a Native Perspective, and has conducted more than 1,000 workshops and training courses across Canada. (Unspoken Truths About Suicide: Detection and Intervention Strategies Within First Nations and Inuit Communities [COUNS151]) 130 Maureen McEvoy, MA, RCC, has been in private practice for over 20 years. She works with individuals, couples and groups and is a long-standing instructor with the JIBC, teaching other counsellors skills for working with survivors of child sexual abuse and other domestic traumas. She also works with couples using Imago Relationship therapy. She is an Advanced Imago clinician (1996) and a Certified Workshop presenter of the Getting the Love You Want weekend workshop based on the work of Harville Hendrix. Maureen has written several articles, including one co-authored with Maggie Ziegler on counter-transference in trauma groups. She is currently updating Balancing Conflicting Interests: A Legal Manual for Counsellors. (Cyber Counselling – is It For You? [COUNS 159]) Dan Mitchell MA, CCC has provided addiction counselling with BC Addictions Services for the past 17 years. Since 1994, Dan and his business partner, Lawrence Murphy, have been pioneers in the field of online counselling and have authored several professional publications on the subject. They developed and instruct Cyber Counselling Levels – 1 and 2, certification programs delivered through the University of Toronto’s Faculty of Social Work. (Cyber Counselling – is It For You? [COUNS159]) Lisa Mortimore, MA, RCC has a private practice in Victoria. Lisa’s areas of focus include both attachment (developmental) and shock trauma resolution, mind/body stress reduction, sexualized abuse recovery, and self-discovery. As a counsellor and counsellor educator, Lisa is a strong advocate for systemic social change and social justice and brings depth, humour and authenticity to her work. (Trauma, the Body, and the Autonomic Nervous System: Using Somatic Psychology for Resolution and Regulation [TS120]) Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/csjd | Laurie Pearce, MSW, MA, PhD, has specialized in disaster management and traumatic stress for over 25 years. She is a member of the Association of Traumatic Stress Specialists, the World Association of Disaster and Emergency Medicine, the Emergency Medicine, the Canadian Risk and Hazards Network and the Emergency Preparedness for Industry and Commerce Council of BC. Currently Laurie has a consulting company and teaches at various post-secondary institutions. (Introduction to Critical Incident Stress Management [CISM100]; Managing Responses to Community Disasters [CISM202]; Trauma, Children, and Youth [CISM204]; Role-Play Simulation [CISM206]) Nancy Poole, MA, works as a provincial research consultant on women’s substance use issues with BC Women’s Hospital and with the BC Centre of Excellence for Women’s Health, on research and knowledge exchange relating to policy and service provision for women with substance use problems. Nancy is also undertaking doctoral studies related to online communities of practice with University of South Australia. (Fetal Alcohol Spectrum Disorder: Increasing Our Understanding [AD409]; Integrating Our Response on Substance Use and Trauma in Women [AD216]; Fetal Alcohol Spectrum Disorder [AD120]) Kathryn Priest-Peries, PhD (Candidate), MSW, RCC, is a therapist in private practice as well as an organizational consultant. She specializes in working with post-traumatic stress disorder, complicated grief, residential school recovery, and self-care for helping professionals. Kathy has 19 years of experience working in the child welfare system as a social worker, foster caregiver, manager of social worker training, organizational consultant, and instructor. (Working with Complicated Grief [COUNS102]; Working with Heart Broken Children [CY261]) Stephanie Rabbers, MFTC, RPC, is a Registered Youth and Family Counsellor and therapist. She specializes in working with children, youth, families, and adults using a family systems, resource, and assets-focused approach. Stephanie has 20 years of experience working in front-line, mental health, clinical, recreational, and educational settings. She uses many expressive modalities in her work, including art, play, drama, movement, and energy. (Tools for Success: Enhancing the Emotional Intelligence of Youth [CY264]) General Inquiries: 604.528.5608 or 1.888.799.0801 Bruce Ramsay, CTR, is a retired deputy fire chief and a Certified Traumatologist. Bruce sits on the executive of the Association of Traumatic Stress Specialists and is an experienced trauma trainer and debriefer. He has provided critical incident stress debriefing services to emergency response groups, victims’ assistance groups, private industry clients, and First Nations communities. (Critical Incident Stress Debriefing [CISM103]; Vicarious Traumatization [CISM205]; Role-Play Simulation [CISM206]) Carrie Reid, MA, RCAT, works as both a community-based researcher and art therapist. Carrie is currently working towards her PhD in Expressive Art Therapies. (On the Edge: Vicarious Trauma and Compassion Fatigue in Aboriginal Organizations [COUNS138] ; Aboriginal Trauma Certificate, Leadership Diploma Program) Maggie Reidy, MEd, (in counselling), is an accomplished therapist with a strong focus on children, youth, and families. Maggie has 20 years of counselling and facilitation experience, with an extensive background in facilitation of workshops for youth, parents, and professionals. Her career interest is empowering children and adults to move forward with confidence in their lives. (Tools for Success: Enhancing the Emotional Intelligence of Youth [CY264]) Sabine Silberberg, MA (Hon.), RCAT, CAGS has been working as a clinical counsellor, registered art therapist, and expressive arts therapist at the Dr. Peter Centre for the past 9 years. Her main focus is on resource-based approaches with people affected by multiple challenges, living with active addiction, mental health concerns, and the impact of stigma and marginalization. Sabine’s private practice focus includes artsbased supervision, workshop facilitation and educational presentations. She also works as an instructor with Langara College and the European Graduate School (Switzerland) in Expressive Arts Therapy programs. Presently she is completing a PhD at the European Graduate School. (Using Expressive Arts Therapy in Harm-Reduction Based Work [COUNS169]) Jeff Sim, BEd, has been teaching or writing curriculum for CCCS since 1997, including Bylaw Enforcement and Investigative Skills and other related programs. He has also taught or facilitated instructional skills, incident command, and performance development programs for other agencies and brings over 25 years of policing experience to the classroom. (Bylaw Enforcement and Investigative Skills Certificate, Level 1 [EP209]) Jennifer Rodrigues, Ed D, RCC, is an experienced therapist and clinical supervisor with particular knowledge of Buddhist psychology and mindfulness practices for anxiety and depression management and works as a counsellor at the University of British Columbia. Jennifer has designed and facilitated anxiety management groups that use mindfulness based approaches, and taught counselling skills at Vancouver Community College and at City University. Her research into how Buddhist practices are embodied in therapeutic practice has been published in a book entitled Presence, Clarity and the Space of Receptivity in Counselling. (Mindfulness-Based Counselling [#COUNS166]) Louisa M. Smith is a Xenaksiala of Kemano Bay – her family has amalgamated with the Haisla Nation of Kitamaat, BC. A graduate of Simon Fraser University with a Standard B.C Teacher Certificate, the Counsellor Training Institute of Canada’s Certificate of Professional Counselling, the Northwest Community College’s Community Service Worker, the Justice Institute of British Columbia’s many professional development courses, Critical Skills for Communicating in Conflict, Child Sexual Abuse CounsellorTherapist Training, Healing Through Laughter and Play, Victims of Residential School. Louisa has since retired from 30 years of teaching and trauma counselling of residential school survivors but is still very active in bringing this information and knowledge to the world for awareness and understanding, in the hope of healing of one’s self and a nation of people. (Aboriginal Trauma Certificate) Yvonne Savard, RPN, RN, BScN, MAED\CI, has over 20 years of experience in mental health services, including corrections and emergency crisis intervention. She is currently a nursing instructor in the Psychiatric Nursing Program at Douglas College. Yvonne remains a positive advocate for mental health clients and is actively involved in non-violent crisis intervention education. (Understanding Pharmacology from a Counsellor’s Perspective [EP308]) Kathy Snowden, MSW, BSW, BA, is currently the Manager of Substance Abuse Services for the Boys and Girls Clubs of Greater Vancouver. She has worked as a youth and family counsellor, and program director for Odyssey II, a substance misuse outpatient program for youth and their families. Kathy has had 26 years of experience working with high-risk and at-risk youth. (Putting a Youth Twist into Substance Use Information and Youth Services [AD207]) Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/csjd | Joe Solanto, PhD, is a therapist, consultant, and workshop facilitator with more than 30 years of experience training educators and mental health professionals in therapeutic responses to critical incidents and traumatic experiences. Joe has taught a wide variety of courses at the JIBC and in First Nations communities in BC, the Yukon, and the Northwest Territories, as well as with the Inuit of Northern Quebec, assisting with the healing from residential school trauma and training frontline staff to respond to the high incidence of violence and suicidal, addictive, and other self-harming behaviours within their communities. (Responding to Trauma and Post-Traumatic Stress Reactions [EP251]; Trauma and Addictions: Assessment and Treatment Issues [TS225]; Aboriginal Trauma Certificate) Lisa Solanto is a holistic counsellor, certified hypnotherapist, and a holistic bodyworker trained in Reiki, Therapeutic Touch, and Massage. She is also a yoga and meditation instructor. Lisa is an associate practitioner at the Centre for Integrated Healing in Vancouver. (Aboriginal Trauma Certificate) Elaine Stoll, BA, RCC, is a therapist and trainer in private practice who has worked with violence and abuse issues for the past 25 years. Elaine works with adults and youth, and facilitates a variety of groups, including parenting groups. She is an accredited Choice Theory instructor with the William Glasser Institute in Los Angeles. (Fostering and Encouraging Client Responsibility [EP524]; Teaching ProblemSolving Skills to Clients [EP286]; Counselling Skills: The Art of Asking Effective Questions [EP587]; Working More Effectively with Parents and Other Caregivers [CY267], Facilitating Parenting Groups [EP586]; Becoming a More Effective Counsellor [EP508]) Faculty Faculty Evan Lopes, BA, (honours), MA, PhD is a registered psychologist with many years experience in counselling and therapy, psychopathology, and psychopharmacology, and as an expert witness in the field of forensic psychology. Presently he is the Chief of Psychology for Mission and Ferndale federal institutions. (Everything You Ever Wanted to Know About the DSM-IV-TR – Level 2 [TS124]; Everything You Ever Wanted to Know About the DSM-IV-TR – Level 1 (TS123); Using the DSM-IV-TR with Children and Youth – Introductory Level [MH008]) Karen McAndless-Davis, BA, MDiv, is a counsellor and trainer who has worked for more than a decade with women experiencing abuse. She has established support groups in numerous communities in both BC and Washington State. Karen and Jill Cory, co-authors of When Love Hurts bring together solid research, counselling experience and personal accounts to help women make sense of their relationships through their unique women-centred approach. Their work has been presented across Canada and the US. (Stronger Together: Groups For Women [COUNS155]) Debbie Suian, MA, RCC, has worked as a therapist, clinical supervisor, and trainer in community-based counselling agencies, addictions services, mental health, and private practice for over 20 years. Her clinical interests include therapist variables and their impact on relationship development and treatment outcome. (Concurrent Disorders Planning – Level 1 [AD410]; Concurrent Disorders Planning – Level 2 [COUNS211]) Kenneth Tupper, PhD Candidate, has worked as a drug policy advisor in the area of problematic substance use prevention at the BC Ministry of Health since 2003. He is currently doing research in the field of drug education and policy. Ken has presented at numerous conferences and has published academic articles in the International Journal of Drug Policy and the Canadian Journal of Education. (Compassion and Policy: The Heart and Mind of Drug Policy Reform [AD408]) General Inquiries: 604.528.5608 or 1.888.799.0801 131 Cristine Urquhart, MSW, RSW, is the Provincial Training Consultant for the ActNow BC Healthy Choices in Pregnancy initiative at the BC Centre of Excellence for Women’s Health. Cristine works collaboratively with the provincial team to translate knowledge on women and substance use, and to support service providers across British Columbia in their work with women. She is one of 700 trainers worldwide who belong to the Motivational Interviewing Network of Trainers (MINT). Cristine has been involved in the areas of addiction and mental health for over 10 years. (Integrating Our Response on Substance Use and Trauma in Women [AD216]; Fetal Alcohol Spectrum Disorder: Increasing Our Understanding [AD409]) Debbie Verkerk, MA, RCC, is an educator, trainer and counsellor in private practice. She teaches online for the University of Victoria in their School of Child and Youth Care. Debbie also teaches Counselling at Vancouver Community College and works for Pacific Community Resources Society in the Fraser Valley training foster parents. She has co-written a manual called Fostering Independence. (Working with Youth Certificate Program [CY168]) William (Bill) Waboose is an Ojibwa from Northern Ontario. He has worked as a counsellor in the Aboriginal community for the past 15 years. Bill is currently consulting with a number of First Nation communities throughout BC on health and social issues. He has facilitated and instructed courses in mental health and addiction recovery in various locations. (All My Relations: Working with Aboriginal Clients in Substance Use Recovery [AD129]; Vision Quest: Healing and Recovery in Aboriginal Substance Use Treatment [AD130]) 132 Maggie Ziegler, MA, Registered Clinical Counsellor, has over 30 years experience as a trauma clinician and educator, both in British Columbia and internationally. She has a long history as a JIBC instructor and has been involved with the development of numerous certificate courses. Increasingly seeing links between traumatized people and the traumatized earth, she began studying ecopsychology and for the past 8 years has facilitated workshops and retreats that explore our connection to all life. Recently Maggie presented on trauma psychology and ecopsychology at an international eco-conference for the helping professions. (Connecting People and the Planet: Exploring Ecopsychology [COUNS167]) Eugenia Wang, MEd, is an independent consultant with over 15 years of experience in the public and non-profit sectors in Canada, the United States, Central America, and East Asia. She is a skilled facilitator, trainer, and educator with expertise in the areas of diversity, social justice, intercultural communication, and creating collaborative spaces for strategic partnerships and dialogue. Gina is also a Certified Canadian Immigration Consultant and provides advice and representation on Canadian visa and immigration cases. Gina Buchanan, BA, CHRM, M.AOM (cand) is a curriculum design specialist, an accomplished facilitator and trainer, and the principal of Changeways Training and Development. Gina has extensive experience in the non-profit sector, having served in a variety of community social service agencies as staff, supervisor and manager. She has designed and delivered courses in the classroom, by correspondence and online. She also is on faculty at BCIT in the School of Business and teaches in the Associate Certificate of Leadership Program. Gina’s primary areas of interest include leadership and diversity education and training. Centre for Leadership Jason Cressey, PhD (Psychology) (Oxford University) specializes in interpersonal and communication skills. As a consultant, he assists corporations with customer relations, team building, emotional intelligence, and other psychological factors in the workplace. Bruce Hardy, PhD, MA, MEd, teaches in the local college and university community. He is a peer reviewer and team leader for COA, an international accreditation body and is on the board of Legal Services Society. Bruce teaches in both the Leadership and Working with Youth programs at JIBC. Ruth Faber, MEd, F.L.E., is an adult educator and experienced facilitator. For 15 years she taught in the Department of Applied Human Sciences at Concordia University in Montreal, specializing in communication skills, group dynamics, small group leadership and facilitation. She has worked with First Nations communities as an instructor and administrator in a certificate program in community service. As a family life educator, Ruth has designed and facilitated a variety of group programs in community settings. Kylie Hutchinson, BSc (Health Studies), has been an evaluator and trainer in private practice since 1997. She specializes in planning and evaluation for government and non-profit agencies working in the areas of health and social services. Kylie is also an instructor for the Canadian Evaluation Society and a member of the American Evaluation Association. Vals Fauquier is a consultant and educator offering unique courses and workshops in essential communication skills, leadership empowerment, and transition management. With extensive experience in both the private and not-for-profit sectors, she brings facilitation and training to organizations seeking new perspectives for change with a focus on the holistic aspects of organizational and personal wellness. Patricia Galaczy, BA, M.I.R. is an educator, coach and consultant who has successfully trained leaders for over 10 years. Specializing in Human Resource Management, Skillful Communication, Healthy Group Relationships, Leadership, Visioning and Community Building, Patricia cultivates potential by engaging groups and individuals in strategic inquiry and authentic dialogue. Mark Weinberg, BA, B.Soc.Sci (Hons) MA, PhD, is a psychologist and Team Leader, Behavioural Services at DDMHS, a specialist mental health team within the Fraser Health Region. His doctoral research looked at optimal helping strategies for people living with self-harm. He has consulted extensively to Self-harm Finally Ends, British Columbia (SAFE-BC) and has provided workshops on cutting to counselling services at organizations such as Simon Fraser University and the University of British Columbia. Mark has worked extensively with families and caregivers of people who self-harm, as well as directly with consumers. (Working With People Who Self-Harm [TS126]) Fazal Bhimji, Cert. ConRes. BSc, CMed, has been involved with labour relations and conflict resolution since 1991. He developed and delivered labour relations training for the Canadian Air Traffic Control Association in the late 1990s and has been an active mediator/arbitrator since 2002. He specializes in workplace conflict including labour/management relations and negotiations. Fazal is a Provincial Court Mediator and a member of several mediation rosters including the BC Mediator Roster Society (Civil), the Public Service Labour Relations Board (Fed.). Raj Gill, BSc, is a Certified Professional Co-Active Coach and facilitator. She has 30 years of experience in health care in the areas of supervision, quality assurance, education, and training. Raj also has 15 years of experience in designing and delivering education programs for quality enhancement and utilization management, and specializes in inclusive leadership and participatory education workshops. Carol White has worked as a communitybased counsellor for over 20 years and has spent the last 10 years doing residential trauma counselling at Tsow Tun Le Lum in Lantzville, BC. Carol is presently working with the Qul-Aun Program for residential school survivors. She is proudly Salish and combines her traditional roots with contemporary counselling practices. (On the Edge: Vicarious Trauma and Compassion Fatigue in Aboriginal Organizations [COUNS138]) Laney Bryenton is an independent consultant and trainer with a particular interest in community development, organizational health/team building and values based leadership. In her career in the disability field, Laney spent many years mentoring grassroots community advocates and was keenly involved in a variety of large scale, successful lobby and advocacy efforts to bring about positive social change for our community’s vulnerable citizens. Maureen Hannah, Cert. ConRes., MBA (Managerial and Organizational Leadership), B.Sc. (Management), Certified Professional Coach, is an organizational, training and development consultant, facilitator and coach specializing in leadership development and conflict resolution. She has extensive experience in leadership, facilitation, consulting, coaching and mentoring in the private and public sectors in North America and the United Kingdom. Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/csjd | General Inquiries: 604.528.5608 or 1.888.799.0801 Dr. Shawn Ireland, EdD, MA, MS, is a clinical psychologist by training, with 27 years’ experience in organization development. His expertise includes action-learning initiatives in support of personal and organization development including managing change, coaching, management of virtual teams, project leadership, and fostering critical thinking. He has worked extensively around the world with a variety of organizations, including international Fortune 500 companies, local government bodies, domestic government departments, and charitable organizations. He is presently an instructor at Simon Fraser University and in the Graduate School, University Canada West, in Vancouver. Kathi Irvine, MA is an accomplished business consultant with a strong focus both on team interventions and individual development. She has 15 years of corporate leadership experience with an extensive background in facilitating leadership and communication programs, leading change, and improving employee effectiveness. Martha Joy, B.S.W., M.C.E. (Leadership and Workplace Learning), is an independent facilitator and educator with extensive experience working in community agencies as a front-line worker, program director, educator, and policy analyst. Doug Kerr, BA, MEd, has provided training programs for business, industry, all levels of government, and social profit organizations for over 30 years. He focuses his practice on instructional skills; supervisory, management, and executive development; commercial negotiation skills; appreciative inquiry; and executive coaching. Doug also teaches undergraduate and graduate courses in leadership and management at post-secondary institutions in BC and Yukon. Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/csjd | Joyanne Landers, BA, MEd, Teacher’s Certificate, has gained a solid reputation across Canada over the past 27 years as a facilitator, trainer and coach. She builds on her wide-ranging experience guiding people in the public and private sectors to create shifts in the way they relate to their work, their colleagues, and their clients. Joyanne’s work focuses on leadership, team building and client service. David Livingstone, BA (Philosophy & Cultural Studies), Certified Nonviolent Crisis Intervention Instructor, has been an instructor since 1997. As Continuing Quality Improvement Officer for a large non-profit community living agency, he specialized in systems and practices, which enhance organizational learning and optimize resources. David is a CARF surveyor and has traveled through North America as part of accreditation survey teams. Bill Mathieson, is a senior human resource leader with more than 25 years of progressive experience within finance, consulting, engineering, forestry and manufacturing industries. He served as the senior human resources executive of an international engineering firm for 10 years, following five years as vice-president of the Business Council of BC. As a consultant since 1997, he has provided repeat labour relations and human resource services to a variety of clients in financial services, industry, and social services. Bill is a current member of the Employment Insurance Review Board. He has also served as a governor of the Canadian Centre for Occupational Health and Safety. Faculty Faculty Munir Velji, MSW, BA (Criminology), BSW, specializes in working with children and adolescents and has 17 years of experience in the counselling and mental health field. Munir has worked at various mental health crisis programs for Fraser Health in the past and has also been employed at the Maples Adolescent Treatment Centre in Burnaby and the BC Ministry of Children and Family Development. He also provides training and relief to Covenant House Vancouver. (Understanding Pharmacology from a Counsellor’s Perspective [EP308]) Lukas Walther, Coordinator of British Columbia’s Transgender Health Program, has provided trans-relevant education, materials and support to health and social service providers for over 12 years. As a certified Addictions Counselor, ongoing member of World Professional Association for Transgender Health, and cofounder of BC FTM Network, his wealth of professional and personal (trans) experiences offers vast material for irony, insight and in-depth discussion. His interweaving of technical/ clinical aspects of care with first-hand involvement creates context and clarity. Lukas is a skilled educator, utilizing common threads of human nature and wit to ignite true empathy and understanding concerning extremely complex matters. (Caring for Transgendered Youth: Guidelines for Health and Social Service Providers sing Expressive Arts Therapy in Harm-Reduction Based Work [CY276]) Ann Naymie, MA, has delivered workshops on leadership, ethics, teambuilding, mentoring, vision/mission, and creativity in BC and Alberta. She manages Special Projects for the BC School Superintendents Association and has designed collaborative dialogue programs for schools in BC. Ann is an instructor for Vancouver Film School and Emily Carr University focusing on cinema. Georganne Oldham, BA, M.Sc.O.D., has more than 18 years of organization and leadership development experience. An accomplished group facilitator, consultant, trainer and coach, she has worked closely with management teams in public, private and non-profit organizations to facilitate needed change and provide the necessary skill development to implement those changes. General Inquiries: 604.528.5608 or 1.888.799.0801 133 Parm Poonia, BA Honours, has been working in community development, community-based education and research, and program management for more than 15 years. Her focus has been in the areas of HIV/AIDS, settlement impacts for immigrant/refugee populations and leadership in the voluntary management sector. Parm is passionate about engaging individuals and organizations in meaningful change - increasing capacities and competencies through education, integrated program planning, missioncentered service delivery and policy development. Lee-Anne Ragan, MEd, BSW, PITC, is an educator and interactive trainer. Specializing in cross-cultural conflict resolution, training trainers and communications training, Lee-Anne’s work has taken her worldwide. With over 19 years experience designing and delivering training in the corporate and not-for-profit sectors, she deftly adapts workshops to meet client’s specific needs. She promises no ‘group groans’ (embarrassing or silly activities) but rather will have you laughing (being engaged), learning and leading (applying newfound practical skills). Jeff Rotin, BA, MA, is an independent consultant, facilitator, and trainer with a particular focus on the not-for-profit and public sectors. He has extensive experience with not-for-profit boards of directors as a consultant, board member, and employee. His areas of not-for-profit expertise include strategic planning, board governance, board development, team building, policy development, succession planning. A published writer, Jeff’s background in communications continues to inform his consulting work. Leila Rahemtulla, B.Comm., has been a consultant and instructor for more than 10 years. She has experience with both public and private sector organizations and has designed and delivered courses in classroom, correspondence, and technology-based formats. Leila has extensive experience teaching organizational behaviour and management skills. 134 Rick Thomas, EdD, is a human resources development/learning strategist, facilitator, and keynote speaker. He has led various educational and leadership programs and has facilitated strategic initiatives in a variety of sectors. Rick’s passion and expertise revolves around enhancing corporate atmosphere through inspirational leader and team development, facilitation, culture transformation and keynote presentations. Kathryn Thomson, BEd, MA, works with organizations undergoing change, restructuring or transition. She teaches leadership and communication skills, diversity, business writing, and team building. Colleen Vaughan, MEd, has been a JIBC instructor for more than 14 years. She has developed and delivered workshops for both the Emergency Management Division and the Corrections and Community Justice Division. Eugenia Wang, MEd, is an independent consultant with over 15 years of experience in the public and non-profit sectors in Canada, the United States, Central America, and East Asia. She is a skilled facilitator, trainer, and educator with expertise in the areas of diversity, social justice, intercultural communication, and creating collaborative spaces for strategic partnerships and dialogue. Gina is also a Certified Canadian Immigration Consultant and provides advice and representation on Canadian visa and immigration cases. Centre for Conflict Resolution – British Columbia Joan Balmer, Cert. ConRes., BA, Certificate in Adult Education, MA, is an educator, group facilitator, and consultant. She has more than 25 years experience working with all levels of government, crown corporations, and the private sector. Joan has also been with the JIBC Centre for Conflict Resolution since the beginning and has designed and delivered both required and elective courses. She also coaches individuals in managing their anger. Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/csjd | Janice Bateman, Cert. ConRes., brings 18 years of experience in the field of conflict resolution. Her work has focused on mediation, facilitation, training, personalized coaching and more recently on restorative practices. Janice works with the private and public sector as well as non-profit organizations. Having worked in business, non-profit and social services, she brings a wide range of understanding and experience to various settings. Sherri Calder, Cert. ConRes., MA(c), is a conflict resolution consultant who uses a blend of mediation, facilitation, education and coaching to find creative and practical solutions for many organizational challenges. Sherri is currently working towards her Master’s in Counselling Psychology. Sally Campbell, Cert ConRes, BA, J.D., is a mediator and trainer who has been facilitating “difficult conversations” with groups of all sizes since 1985. She teaches mediation, facilitation and collaborative approaches across Canada in a broad range of settings. Sally has interest and experience working in diverse cultural contexts and on justice-related topics. Her ongoing mediation practice working with separating spouses, families, business and government, continually informs her teaching. After 30 years in law, Sally recently joined the Retired Lawyers List. She lives on Hornby Island, BC. Dr. Roshan Danesh, BA, LL.B., S.J.D., is a lawyer and conflict resolution innovator. Roshan represents First Nations in BC in resolving disputes with governments, and has consulted for the United Nations on leadership and conflict resolution issues in Africa. He is the co-founder of Conflict-Free Conflict Resolution and the Youth PeaceBuilder Network, and is a director of education for Peace Canada. Roshan completed his doctoral studies at Harvard Law School, and was formerly the chair of the Department of Conflict Resolution at Landegg International University in Wienacht, Switzerland. Nikki de Carteret, MA, is an international speaker and management consultant whose clients include international corporations, CEOs, governmental and nongovernmental organizations, and the Young Presidents’ Organization (YPO). Nikki also runs seminars worldwide in leadership, creativity, personal growth, conflict resolution, and cross-cultural team building. For the last 20 years she has worked with change agents in the Middle East. General Inquiries: 604.528.5608 or 1.888.799.0801 Raj Dhasi, MA (Organizational Conflict Analysis and Management), BA (Adult Education), Cert. ConRes., focuses her work on dispute resolution and collaborative practices within corporate, legal, and family settings. Her work includes analysis and assessment, mediation, training and individual coaching. Raj is also an instructor with the Corrections and Community Justice Division at the JIBC and a Restorative Justice Practitioner through the Fraser Region Community Justice Initiatives Association. Linda Dobson Sayer, Cert. ConRes. MA (Leadership), is an organizational consultant and one of the few coaches worldwide who carry a Master Certified Coach designation. Linda specializes in conflict resolution (resolution coaching, mediation) and leadership development. She has extensive experience within both public and private sectors, is a mediator for the ICF Ethics Committee, the Director General of a multicultural Board of Directors, and coaches parents of kids with cancer. Linda is passionate about helping others resolve differences and optimize potential through strategic conversations. Jory C. Faibish, Cert. ConRes., is a Certified Mediator (MDABC) and a practicing Architect. He is also a member of the BC Civil Mediation Roster and mediates and facilitates cases in several major Lower Mainland BC hospitals, in health care, higher education, municipal, mental health and child care settings, and cases involving organizational, departmental, work group, community, development, construction, business, partnership, landlord/tenant, wedding and condominium issues. Michael Fogel, LL.B., J.D., MEd, CMed, has been concentrating on mediating and facilitating and adult education in the field of negotiation, mediation and conflict resolution. He presents in-house senior management and leadership programs in many private and public sector corporations and organizations. He also works with many organizations and institutions that are involved in significant change and/or engaged in processes for transforming corporate culture and systems. Brian Frank, Cert. ConRes. BA, Cert. Med., since 1991 has been a mediator and educator with special interests in conflict theory, positive psychology, and spirituality. Utilizing several theoretical models, he has worked extensively with families and organizations to both manage and transform conflict into an opportunity for growth and change. Mario Govorchin, Cert. ConRes., is a dynamic, energetic and entertaining speaker and trainer. Much of his work with organizations focuses on conflict resolution, leadership, team development, and change management. He is well regarded in his work as an interventionist for organizations experiencing high internal conflict, and has particular strengths as a mediator of multiparty disputes. Gary Harper, Cert. ConRes., LL.B., is a trainer, author and speaker who has worked extensively with both public and private sector organizations. He has mediated workplace and harassment issues and trained mediators for post-secondary institutions. He believes that the key to understanding and resolving conflict can be found in people’s conflict stories. Gary recently authored The Joy of Conflict Resolution (June 2004), which explores how we can “transform our victims, villains and heroes” to resolve conflict collaboratively. Terry Harris, Cert. ConRes., BA, LL.B., MA (Human Security and Peacebuilding), is a mediator in the child protection, insurance, and family fields. He has a varied background as a lawyer, counsellor and administrator with rich experience in multi-party and cross-cultural mediation. Kelly Henderson, Cert. ConRes., RN, BScN, MEd (CNPS), specializes in working in healthcare environments and organizations. Her private practice consists of the application of mediation and facilitation processes for groups within organizations. She develops specialty training and courses in the areas of negotiation, conflict management, communication skills and leadership skills. Kelly also provides educational support to specific Simon Fraser University master’s level programs. Kelly provides one-on-one coaching and mentoring for individuals in work environments to assist them in improving their overall communication techniques. Kent Highnam, Cert. ConRes., BA, MA, has a background in international and public relations with the United Nations and the International Red Cross. He has worked in public and private organizations as an instructor and practitioner in interest-based processes and as a visiting lecturer at Simon Fraser University. Kent also has experience in human resources and labour relations issues and is currently Coordinator of Customized Training Solutions at the JIBC Centre for Conflict Resolution. Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/csjd | Stacey Holloway, Cert. ConRes., B.Sc.N., is an acknowledged and skilled interventionist in the fields of human relations and organizational development. She focuses on assisting people and organizations as they create and navigate change. Her work includes planning for strategic change management, organizational assessment and analysis, developing people through training and coaching, intervention including mediation and facilitation, and keynote speaking. Stacey is the author of a comprehensive high school resource entitled Interpersonal Conflict Resolution Skills for Youth. Derm McNulty, Cert. ConRes., CMed, has a private mediation practice and is a mediator and mentor with the BC Provincial Courts. He is the past president of CoRe, a conflict resolution society associated with the Faculty of Law at UBC. Derm is also a facilitator with the JIBC Centre for Conflict Resolution and Centre for Leadership and teaches conflict resolution and communication skills to corporations and ministries. Nancy McPhee, Cert. ConRes. MA, (Leadership) is an educator and facilitator with 30 years of experience working with people. Her work includes clients from the private and public sectors as well as non-profit organizations. Her interest is in creating space for people to connect through processes such as open space, world café and appreciative inquiry. Nancy’s vibrant style, sense of humour and common-sense approach to learning makes building personal awareness fun and relevant. Faculty Faculty Kathryn Priest-Peries, PhD, MSW, RCC, is a therapist in private practice as well as an organizational consultant. She specializes in working with post-traumatic stress disorder, complicated grief, residential school recovery, and self-care for helping professionals. Kathy has 19 years of experience working in the child welfare system as a social worker, foster caregiver, manager of social worker training, organizational consultant, and instructor. Gail Sexsmith is an executive with extensive experience in strategic leadership, organizational effectiveness, and human resources. She delivers facilitation, consulting, coaching, and adult education services that help organizations, teams, and individuals achieve superior results. Ron Monk, Cert. ConRes. D.Tech., is a mediator, facilitator and trainer in conflict resolution, mediation, negotiation and communication skills. His background is in broadcast communications, not-for-profit management and government. Ron has maintained a mediation practice since 1987. His work encompasses organizations, government agencies, workplaces, family, child protection and intercultural and multi-party/group facilitation. He is a mentor in the Child Protection Mediation Practicum program. Kerry Palmer, Cert. ConRes., Cert. Restorative Practices, Cert. Family Med., is a mediator with Family Mediation Canada (relations). His practice comprises working in both the private and public sectors, including supporting families in transition, working in the restorative justice field, and working as a child protection mediator and a mediator with the Ministry of Education. This diversity provides a unique skill set and knowledge base to the benefit of those Kerry supports. General Inquiries: 604.528.5608 or 1.888.799.0801 135 Pam Penner, Cert. ConRes., holds a MA (Conflict Analysis and Management) and is certified as a mediator with the Community Dispute Resolution Program. In private practice since 1998, Pam has extensive experience in facilitating strategic plans, mediating disputes, team building, and training others in communication, conflict resolution, and facilitation skills. Jane Roberts, Teaching Cert. (University of London), Cert. ConRes, CPC, works in the private, public and non-profit sectors as a consultant and trainer in communication skills; coaching for leaders, managers and employees; harassment prevention; bullying in the workplace; and human rights. She works as a facilitator for strategic planning and organizational development. She designs workshops in coaching, conflict resolution, and communication. Jane is committed to supporting her clients – in the workplace and as individuals – in implementing new learning and creating positive change. Sandra Rossi, Cert. ConRes., Dipl. Criminology, BA [Human Services (in progress)] has worked extensively as a mediator, trainer, facilitator and coach. She has specialized in restorative practices and respect in the workplace initiatives, and is currently working in human resources. Sandra’s background includes work in post-secondary education, healthcare, the private and public sectors, and non-profit organizations. Gordon Sloan has been active in teaching and training mediators and negotiators for more than 20 years. His work is national in scope, involving all aspects of groups and professions, in government, industry and academic settings. Gordon is interested in dispute resolution philosophy, attitudes, skills and technique. Dale Trimble, MA, RCC, is a trainer, consultant and therapist. Dale accepts referrals for workplace risk assessment and employees experiencing difficulty. He customizes conflict resolution training, including video-based packages, for both the public and private sectors. He has taught at the JIBC for more than 20 years and teaches counselling psychology at City University. Lee Turnbull, LL.B., MEd (Couns Psych), Cert. FMC Comp. Fam. Med, CMed, is the Manager of Training for the Court Mediation Program. She has extensive experience as a trainer, mediator, and consultant in alternative dispute resolution systems design and in commercial, intergovernmental, public process, school district, workplace and family disputes. Lee is the elected West Howe Sound Area Director for the Sunshine Coast Regional District. Dale P. Zaiser, Cert. ConRes., B.G.S., MA/ABS (Organization Development), is an acknowledged and skilled interventionist in the fields of human relations and organizational development. He has extensive experience in both the private and public sector. Dale focuses on organizational development, particularly in the areas of change management, strategic planning, leadership development and skill-based competency training in the area of conflict management. Sue Wazny, Cert. ConRes. MSc., Dip. Leadership, has worked extensively as a workplace educator and intervener for over 15 years. Her practice includes educational programs, workplace mediation, organizational facilitation, executive performance coaching, formal harassment investigation, and critical incident stress debriefing and management. Deborah White, Cert. ConRes., B.S.W., MA (Applied Behavioral Science), is an organization/management consultant, mediator, facilitator and trainer. She has more than 20 years of experience in both the public and private sectors working with people at all levels. Deborah’s practice focuses on process consulting, coaching, workplace mediation, organizational facilitation, skills training and reconstruction of working relationships. Donna Soules, Cert. ConRes., MA (Conflict Resolution), has been a trainer and mediator in private practice since 1993. She specializes in workplace, non-profit agency, family, custody/access, school conflict and Aboriginal issues. She is also an instructor at Malaspina University-College in Nanaimo. Donna is a member of the BC Mediator Roster Society (Civil, Family and Child Protection). 136 Gordon C. White, Cert. ConRes., B.Sc., MBA, is a facilitator and trainer who mediates in BC government programs and facilitates practical resolutions for organizations who find themselves with intractable human relationship difficulties. He has a keen interest in both building preventative capacities, and working with individual growth and group transformation potentials available through engaging purposefully in conflict. Gordon’s areas of work have included group dysfunction, grievances, harassment, troubled relationships, leadership, lawsuits, Aboriginal communities, federal government, and restorative justice. Registration: 604.528.5590 or 1.877.528.5591 New this fall: JIBC Conflict Resolution Courses at Thompson Rivers University! The JIBC’s Centre for Conflict Resolution and Thompson Rivers University are pleased to announce a newly formed partnership that brings conflict resolution courses to Kamloops! Thompson Rivers University 900 McGill Road Kamloops BC V2C 5N3 Centre for Conflict Resolution – Alberta - Calgary Kerry Brown, BComm., Certificate in Conflict Management, is a mediator, facilitator and trainer. She works with organizations that are looking to successfully manage conflict both internally and externally. This includes public consultation, facilitation of stakeholder groups, and conflict management process design. Kerry also provides private conflict management training to organizations. Richard Foggo, MEd, Certificate in Conflict Management, Certificate in Adult Education, is a counsellor, trainer, mediator and educator with an extensive background in conflict resolution, human relations and communication skills. His experience includes working with various colleges, school systems, business organizations, families, community programs and social services. Richard also has a private practice in counselling and mediation. Janice Kelner, BA, LL.B., Certificate in Conflict Management, is an experienced mediator, skills coach, and ADR process design specialist with a background in law and business. She has been a management consultant and mediator in the energy industry for more than 10 years, and currently works with entrepreneurs and family businesses as a facilitator for succession and estate planning, governance, and wealth management issues. Janice has led various skill development programs for both ADR students and practicing mediators. Barbara McNeil, BSc, MA, is a Chartered Mediator, Facilitator and Trainer. She mediates extensively and consults on conflict management issues in the energy industry, in the workplace, and for municipal and land issues. Barbara has designed and delivered conflict management training for many clients and served on the Alberta Municipal Government Board for three years, adjudicating decisions on assessment and subdivision appeals. Cheryl J. Scott, BA (Hons.), LL.B., CMC, has been involved in the management of conflict both as a lawyer and an interestbased mediator and negotiator for more than 20 years. For the past eight years Cheryl has practiced exclusively as a mediator/negotiator and collaborative law consultant, as well as a designer and trainer of interest-based mediation, negotiation and collaborative lawyering skills. Robert Slocombe, BA, M.Div., Chartered Mediator, is a mediator, facilitator, trainer, and consultant. He mediates in workplace situations, for estate and company planning, and for families. He also facilitates multiparty meetings for companies and public forums. Robert has taught conflict resolution courses in the private sector since 1994 and with the JIBC Centre for Conflict Resolution since 2004. Josie Stiles, Cert. ConRes., MA (Conflict Analysis and Management), is an organizational/management consultant, mediator, coach, trainer and facilitator. She creates collaborative dialogues, which enhance quality decision-making, strengthen relationships and optimize individual and organizational performance. Her practice includes creating conflict management competency in the areas of leadership development, team effectiveness, workplace harassment/ respect and stakeholder engagement. Patricia Tolppanen, B.P.A., LL.B., CMC, is a conflict management consultant and mediator. She has studied interest-based conflict management since 1993 and has been facilitating courses in this field since 1999. She has a long history of working with the Community Mediation Calgary Society and the Provincial Court Civil Mediation Program in Calgary. Patricia is currently the Executive Director of the Calgary Police Commission. Sharon Wilson, Cert. ConRes., Chartered Mediator (National Designation). In addition to her dispute resolution practice, Sharon has been instructing and coaching in interest-based conflict resolution programs at the Colleges and Universities since 1992. In business for over 35 years, her experience includes; 17 years of mediating bilateral and multi-party disputes, designing conflict management systems for organizations, and facilitating interest-based bargaining, providing services in the corporate world and in all levels of Government. Sharon also instructs in Edmonton. www.jibc.ca/csjd | General Inquiries: 604.528.5608 or 1.888.799.0801 Paula Drouin, CMed, Cert. ConRes., Cert. Arbitration, MA (Human Security and Peacebuilding), is an inspirational educator who brings to the learning environment extensive experience working in high conflict situations; an ability to create authentic meaningful dialogue; and a comfort level with adversarial parties that is contagious. Paula has a passion for grassroots justice initiatives and has international experience assessing restorative justice processes and court mediation programs. Alan Edwards, AAMS Certificate in Conflict Management. His private practice focuses primarily on workplace conflict and violence, including return to work, supervisor/employee, death threats, and situations involving violence. He is very active in Restorative Justice, particularly in the areas of victim offender mediation in cases of serious crime, and also in training development and delivery. Alan has 10 years experience developing and delivering training in Canada and the US for mediators, lawyers, court workers, government, and restorative justice practitioners on topics such as conflict resolution, mediation and violence. Gloria Lechky, MBA (CED), CMed AAMS member since 1998 is an instructor with AAMS and JIBC and mediator, trainer, and conflict coach with the Department of National Defence (DND). She works with groups and individuals involved in various workplace conflict situations such as relationship, grievance and harassment complaints. Gloria’s background in Administrative Management provides more than 20 years knowledge and experience in transportation, construction, and oilfield service industries. “ This was a day very well spent with an instructor who engaged my interest in what she had to share and it has engaged my enthusiasm for what I have been doing for a while - I feel reenergized!” – Lesley Nicholas-Beck, Family Support Outreach Worker Maple Adolescent Treatment Centre To register call: 250-828-5035 www.tru.ca | Centre for Conflict Resolution – Alberta – Edmonton Faculty Faculty Arthur Ridgeway, PhD, is a registered psychologist who works as a consultant and facilitator. He specializes in the design and implementation of strategic interventions aimed at effecting personal, professional and organizational change. Dr. Ridgeway leads public seminars and in-house programs on leadership development, team building, communication, conflict resolution and negotiation. His unique blend of skill and expertise, combined with the use of practical examples and humour, makes him particularly effective. Jim Toogood, Cert. ConRes., is a trainer in conflict resolution, negotiation and mediation. His background includes extensive experience in business and labour. With more than 30 years of experience, Jim is a mediator, facilitator and consultant in organizational workplace settings and in commercial, personal injury and labour disputes. Jim is a small claims mediator in the Provincial Court and is on the British Columbia Mediator Roster. He is also a mentor in the court mediation practicum program. Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/csjd | General Inquiries: 604.528.5608 or 1.888.799.0801 137 Online: New and Existing students can register and pay online with your credit card, all with a few clicks of a mouse! (MasterCard and VISA only) (1) Visit www.jibc.ca (2) Use the course search to select the course, date, and location for which you would like to register. Registration Information (3) Login with your student ID and password. Course Registration Form Send your registration form and payment or the same information by email to: Justice Institute of BC, 715 McBride Boulevard, New Westminster, BC, Canada, V3L 5T4 For registration only: phone: 604.528.5590; toll free: 1.877.528.5591; fax: 604.528.5653; email: register@jibc.ca Registration Deadlines • Early registration is recommended. • Registration is on a first-come, first-served basis. • Registrations are accepted up to one day before the course starts, we make the decision to run the course based on the registration numbers 7 days before the course start date. We encourage you to register early to ensure the course is not cancelled. • Fees must be submitted when registering. Fields marked with an asterisk* are mandatory for government reporting purposes. Information is protected under privacy legislation. Current date: Have you ever taken a course at the JIBC? ❑ Yes ❑ No If Yes, JIBC student number (if known): (4) Follow the prompts to complete your Hours: 8:00 a.m. to 4:30 p.m. Monday to Friday Information: 604.528.5590 Registration: 604.528.5590 (local calls) 1.877.528.5591 (toll-free – long distance only) Fax: Email: 604.528.5653 register@jibc.ca. Inquiries only; we do not accept email registrations. Follow these steps to register for courses By phone: Call the Student Services Centre at 604.528.5590 or 1.877.528.5591 (toll-free – long distance calls only) between 8:30 a.m. and 4:00 p.m., Monday to Friday. Please have the course name and number and your VISA, MasterCard or American Express number ready when you call. (1) Make sure that you have completed all prerequisites. (2) Register online at www.jibc.ca or (3) By phone, call 604.528.5590 or 1.877.528.5591 or (4) By fax/mail, fill out the Course Registration Form on page 139. By mail: Send a cheque made out to the Justice Institute of BC or a VISA/ MasterCard/American Express number with expiry date and signature to: (5) Submit your registration form and payment at the same time. Follow the steps for payment below. Confirmation of registration will be sent by mail. Win a free course! Sign up for our eletter distribution list Sign up for our eletter distribution list and have the latest information on Community and Social Justice Division courses, events, and customized solutions delivered to your inbox. Plus, we will enter your name in our quarterly draw for a free course. To sign up, visit our website at www.jibc.ca/csjd and follow the links. JIBC Student Services Centre 715 McBride Boulevard New Westminster, BC V3L 5T4 *Last name *First name Position Organization The following is my: ❑ Work address *City/Town *Province/State *Country *Postal Code / Zipcode Email Address Fax ( ) Evening or Home Phone ( ) Day Phone ( ) *Date of Birth (mm/dd/yy): 604.528.5588 or 604.528.5587 Fax: 604.528.5653 Cell Phone ( ) Pager ( ) Previous name used for registration, if any: *Immigration Status: ❑ Canadian Citizen ❑ Permanent Resident ❑ Student Visa ❑ Other Visa ❑ Non-Canadian Studying Outside Canada ❑ Unknown ❑ Other (Specify) : *Do you identify yourself as an Aboriginal person? ❑ Yes ❑ No If yes, are you: ❑ First Nations ❑ Métis ❑ Inuit *Gender (check all that apply): ❑ Male ❑ Female ❑ Trans Disabilities or special requirements (please describe) Many JIBC courses have prerequisites. Please read our course descriptions carefully before undertaking to register in a course. Course No. Start Date Location Course Fee In person: For general advice about JIBC programs and courses, and justice and public safety career paths, or for assistance for students with disabilities: Phone: ❑ Home address *Street name and address Course Name Registration Services Advisor Middle name or initial COURSE REGISTRATION REGISTRATION INFORMATION JIBC Student Services Centre registration. PEN (if known): By cheque, cash, debit card, VISA, MasterCard or American Express at the JIBC Student Services Centre, 715 McBride Boulevard, New Westminster, BC, between 8:00 a.m. and 4:30 p.m. Monday to Friday. By fax: Add GST or LSF** (see below) ❑ Cheque or money order ❑ Cheque issued by ❑ Student or ❑ ❑ MasterCard Fax the registration office at 604.528.5653. VISA, MasterCard or American Express. TOTAL FEE Enclosed Is My Course Fee Payment By: ❑ Visa ❑ Amex ❑ Name of card holder: Card number: Expiry Date MM/YY: Signature of card holder: JI BC Use Only: authorization number ❑ Please check this box if you do not want to receive future mailings about JIBC programs. **A Learner Services Fee (LSF) of $5.00 per credit is charged for tuition-based courses. See page 162 for more information. 138 Please add GST where applicable. Note that most JIBC courses are GST exempt except those that are not part of a program or course series. GST #107554735. Please use one registration form per student. Photocopy this form for use by each additional student. JIF 203 generic course registration form, last revised 29 Jan 08. Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/csjd | General Inquiries: 604.528.5608 or 1.888.799.0801 Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/csjd | General Inquiries: 604.528.5608 or 1.888.799.0801 139 Vancouver Island Vancouver Island University - Nanaimo 900 Fifth Street, Nanaimo Registration and information: www.mala.ca/ccs or 1.866.734.6252 www.mala.ca/ccs Course information: 604.528.5608 or 1.888.799.0801 or www.jibc.ca/conres Partner Institutions Class times vary. Confirm the class times when you register and check your registration confirmation for details. We offer our conflict resolution courses throughout British Columbia and in Alberta through partnerships with the following post-secondary institutions. Details about the conflict resolution courses offered at these locations are included in this calendar. Learner info 715 McBride Boulevard at 8th Avenue, New Westminster Vancouver Campus – Great Northern Way Suite 102, 555 Great Northern Way, Vancouver Chilliwack Campus 5470 Dieppe St., Chilliwack Maple Ridge Campus 13500 256th Street, Maple Ridge Kelowna Campus 825 Walrod Street Kelowna Registration and information: 250.562.2131 www.cnc.bc.ca Fax: 250.490.3953 Course information: 604.528.5608 or 1.888.799.0801 or www.jibc.ca/conres Central Interior Our partner institutions are responsible for registration, fees and facilities. The JIBC provides course content, instructional team and materials. Partner institution policies and procedures regarding registration, cancellations, refunds and so on may differ from those of the JIBC. College of New Caledonia – Burns Lake 545 Highway 16 West, Box 5000, Burns Lake Course information: 604.528.5608 or 1.888.799.0801 or www.jibc.ca/conres College of New Caledonia – Quesnel 100 Campus Way, Quesnel Registration and information: 250.991.7500 www.cnc.bc.ca Peace Region Registration and information: 604.323.5322 www.langara.bc.ca/cs/ Course information: 604.528.5608 or 1.888.799.0801 or www.jibc.ca/conres If you are registering for one of our courses through a partner institution, it is important that you familiarize yourself with the policies of both the JIBC and the partner institution. You’ll find the conflict resolution courses offered in your community on page XX. For more information on courses delivered throughout the province at partner institutions contact : Okanagan Valley Program Coordinator, Regional Development and Delivery Thompson Rivers University – Kamloops 900 McGill Road Centre for Conflict Resolution Phone: 604.528.5735 Email: ccrplar@jibc.ca Registration and course information: 604.528.5608 or 1.888.799.0801 or www.jibc.ca/conres Course information: 604.528.5608 or 1.888.799.0801 or www.jibc.ca/conres College of New Caledonia – Fort St. James 179 Douglas Street, Fort St. James Registration and information: 250.996.7019 www.cnc.bc.ca Course information: 604.528.5608 or 1.888.799.0801 or www.jibc.ca/conres University of Calgary – Continuing Education Education Tower 106, 2500 University Drive NW, Calgary, AB Calgary and area: 403.220.2988 Outside the Calgary area: toll-free 1.866.220.4992 Email: business.conted@ucalgary.ca Fax: 403.284.5702 http://conted.ucalgary.ca/business/ professionaldesignations Registration and information: 250.692.1700 Fax: 250.692.1750 www.cnc.bc.ca/lakesdistrict Langara College – Vancouver 100 West 49th Avenue, Vancouver Calgary, Alberta Course information: 604.528.5608 or 1.888.799.0801 or www.jibc.ca/conres Northern Lights College – Fort St. John Totem Mall Location #1240 – 9600 93rd Avenue, Box 1000, Fort St. John Edmonton, Alberta Registration and information: 250.782.5251 or 1.866.463.6652 Email: appinfo@nlc.bc.ca www.nlc.bc.ca Course information: 604.528.5608 or 1.888.799.0801 or www.jibc.ca/conres Alberta Arbitration & Mediation Society (AAMS) LEARNER INFO New Westminster Campus (main campus) Registration and information: 250.492.4305 Toll-free: 1.866.510.8899 www.okanagan.bc.ca Vancouver Class times Greater Vancouver College of New Caledonia - Prince George 3330-22nd Avenue, Prince George Course information: 604.528.5608 or 1.888.799.0801 or www.jibc.ca/conres Learner Info JIBC Campus locations Okanagan College – Penticton 583 Duncan Avenue West, Penticton King’s University College 9125 -50th Street, Edmonton, AB College of New Caledonia – MacKenzie 540 Hospital Road, MacKenzie Registration and information: 250.997.7200 Register directly with AAMS (not King’s University College) Course information: 604.528.5608 or 1.888.799.0801 or www.jibc.ca/conres Registration and information: 780.433.4881 or 1.800.232.2214 Course information: 604.528.5608 or 1.888.799.0801 or www.jibc.ca/conres College of New Caledonia – Nechako/Vanderhoof RR2, 3231 Hospital Road, Vanderhoof Registration and information: 250.567.3200 Vancouver Island Fax: 250.567.3217 www.cnc.bc.ca Victoria Campus 101, 910 Government Street, Victoria Course information: 604.528.5608 or 1.888.799.0801 or www.jibc.ca/conres Registration and information: 250.862.5480 “Excellent instructor! Extremely informative while soliciting continuous feedback from the class. Enjoyed his style and facilitation.” Toll-free: 1.888.638.0058 www.okanagan.bc.ca Fax: 250.862.5434 – Danna Dunnage, District Sales Manager Neptune Food Service Inc. Okanagan College – Kelowna 1000 KLO Road, Kelowna Course information: 604.528.5608 or 1.888.799.0801 or www.jibc.ca/conres 140 Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/csjd | General Inquiries: 604.528.5608 or 1.888.799.0801 Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/csjd | General Inquiries: 604.528.5608 or 1.888.799.0801 141 Library hours are Monday to Friday from 8:00 a.m. to 5:00 p.m., and Saturday (September to June) from 9:00 a.m. to 4:00 p.m. Phone: 604.528.5599 Fax: 604.528.5593 Email: library@jibc.ca Web: www.jibc.ca/library After-hours online chat reference service After JIBC Library hours (evenings and Sundays), BC post-secondary librarians are available to provide an online chat reference service through AskAway. Learner Services Information desk LEARNER SERVICES i Aboriginal learner services Support services for Aboriginal learners are available from: Program Coordinator, Aboriginal Programs & Services Phone: 604.528.5621 Email: aboriginal@jibc.ca Services for students with disabilities and special learning needs The JIBC strives to be as accessible as possible to students with disabilities. To help you while you are learning at the JIBC, we are able to provide: • Sign language interpreters • Specialized equipment for people who are visually impaired • Large-print or Braille documents • Classroom and exam tutors for people with learning disabilities 142 For more information, please contact the Registration Services Advisor at 604.528.5588; TTY/TDD: 604.528.5655. A copy of the JIBC’s Student Handbook can be downloaded from our website at www.jibc.ca/studentservices/handbook.htm. Library The JIBC Library is located at the JIBC’s New Westminster campus and is open to all students, although only students registered in certificate or diploma programs have borrowing privileges. All students may contact the Library for a username and password to be used for off-site access to databases of full-text journal articles and references. All computers in the Library have Microsoft Office and Internet access. The Library has a printer, photocopier and fax machine that can be used for nominal fees. The Library also has study rooms available for student use. Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/csjd | Food services The JIBC’s New Westminster campus has a full-service cafeteria. Food services at other campuses vary. Prior Learning Assessment and Recognition (PLAR) Register early Register early to avoid the disappointment of cancelled courses. In order to provide adequate notice, the decision to cancel a course is often made well before the course start date. Personal education number (PEN) A Personal Education Number will be issued to all students. In order to issue the number, the JIBC must collect information on gender and birth date. This information is collected under the authority of the Freedom of Information and Protection of Privacy Act, and is needed to process each student’s registration form. A PEN is required for online registration. Continuing education credits For information about any of the above student services with regard to credit contact: Centre for Aboriginal Programs & Services Program Planner 604.528.5522 or aboriginal@jibc.ca www.jibc.ca/aboriginal Centre for Counselling & Community Safety 604.528.5608 or cccs@jibc.ca www.jibc.ca/cccs Centre for Leadership Program Coordinator 604.528.5633 or leadership@jibc.ca Transfers Transcripts are available from the Registration Office. Upon completion of a certificate program, students will receive one copy of their official transcript at no charge. In all other cases, a fee applies. You may transfer from one course to another up to seven calendar days before the start date of your course. Transfers are subject to an administrative charge of $25. Learner services fee (LSF) As part of a commitment to improving the quality of services for our students, the JIBC charges a learner services fee of $5 per course credit to a maximum of six credits per course ($30). The fee applies to credit courses only and is collected at the time of enrollment. The fee is tax-deductible and is refundable if a student withdraws before the class withdrawal deadline. The learner services fee is used to enhance library, technology, and other services for the benefit of students at all JIBC locations. Cancellations The JIBC reserves the right to cancel courses. A full refund of tuition fees will be issued for courses cancelled by the JIBC. In every case, as much advance notice as possible will be provided. The JIBC is not responsible for participants’ expenses (such as airline or hotel reservations) if a course must be cancelled. We truly regret any inconvenience this may cause. Learner substitutions Example of application of learner services fee: Substitutions are welcome as long as the substituting learner has completed the course prerequisites. Please inform the registration office ahead of time. Parenting Wisely Facilitation Training (CY263) Instructor substitutions You must attend the full course to receive credit. For further information contact the program coordinator, 604.528.5608 or 1.888.799.0801. Date: Credits: Fee: LSF: Total: Occasionally an instructor substitution is required. We regret that we are unable to reimburse learners for any costs associated with a decision to drop a course as a result of an instructor substitution. NSF cheques Withdrawals Address or name changes A fee of $15 applies to all cheques returned due to “not sufficient funds.” Deadlines and fees for withdrawing from a certificate or course vary from program to program. Please contact the Student Services Centre for specific information. Please inform our Student Services Centre of any change to your name or postal or email address so that we can update our records and stay in touch with you. Attendance requirements Credit equivalency Credit transfer (articulation agreements) Transcripts Transferring credits For information on transferring credit from JIBC courses to other educational institutions, please contact the institution to which you are considering transferring credits. Tax receipts T2202A forms for tax purposes, provided to all students who pay personally for their courses, will be issued in February 2010 for all 2009 courses. Tuition fees over $100 (cumulative from the same institution) are tax-deductible. January 28-29, 2009 1.0 (0.5 credits/day) $255 $5.00/credit $260 Refunds JIBC course registration fees are refundable, subject to a $25 administration fee, provided we receive notification at least seven calendar days before the course start date. If you wish to cancel or reschedule your final assessment, you will be charged a cancellation/transfer fee of 50 per cent of the regular fee. Refund policies differ among institutions. If you register with one of our partner institutions, please familiarize yourself with its refund policy. LEARNER SERVICES The Information Desk is located in the Atrium on the main floor of the JIBC’s New Westminster Campus. Assistance is available weekdays from 7:00 a.m. to 5:00 p.m. to provide general information and assistance. Staff also handle requests for First Aid attendants, maintain lost and found, and approve all notices for the bulletin boards and flyers for the information racks. The JIBC building is completely wheelchair accessible. Disability-designated parking is located near both main entrances of our building, with conveniently located curb approaches. All floors have separate accessible washrooms, and pay phones are designed for wheelchair access. There are two elevators and refuge areas at each staircase in the event of fire or other emergency. Wherever possible, JIBC courses held off-site are offered at wheelchairaccessible locations. For more information on all JIBC Library services visit www.jibc.ca/library Read the Fine Print Policies Policies differ among institutions. If you register with one of our partner institutions, the policies of that institution will apply. International students If you are an international student, international student fees will apply. Fees listed on our website are domestic rates. Please contact the Student Services Centre for the applicable international rates. Centre for Conflict Resolution Program Coordinator 604.528.5735 or ccrplar@jibc.ca General Inquiries: 604.528.5608 or 1.888.799.0801 Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/csjd | General Inquiries: 604.528.5608 or 1.888.799.0801 143 Career opportunities in dispute resolution If you are looking for employment, the Certificate in Conflict Resolution can be a significant asset on your résumé, in combination with other education and experience. Many people who take Centre for Conflict Resolution courses do not plan to work in the alternative dispute resolution (ADR) field. They are often employed and acquiring new skills in order to enhance their effectiveness in their current career, seeking a promotion or looking for another position. Most people who work in the dispute resolution field are in private practice as mediators, facilitators and trainers. Many of these people combine these professional activities with other forms of practice or employment. Helpful Resources Centre for Conflict Resolution Learners Prior Learning Assessment and Recognition (PLAR) is a process for granting credit in a post-secondary program based upon what you know and what you can do, no matter where or how you gained your knowledge or skills. Credit equivalency Credit equivalency is recognition of equivalent education earned at another post-secondary college, university, institution or learning organization. You may need to provide specific evidence such as transcripts, written reports, completed projects, audio or video of your work. Credit transfer (articulation agreements) Continuing education credits There is a growing number of professional bodies granting continuing education (CE) credits to their members, usually for maintenance of license to practice, that accept certain courses offered by the Centre for Conflict Resolution. For more information about any of the above student services with regard to credit, contact: Centre for Conflict Resolution Program Coordinator 604.528.5735 or ccrplar@jibc.ca Becoming a mediator While there is currently no legislation in BC governing who can or cannot call themselves mediators, there are voluntary professional certifications available through mediator membership organizations (see below). Individual coaching/tutoring If you are looking for some extra help in the application of a particular skill or concept or in preparing for the assessment process, we can put you in touch with one of the Centre for Conflict Resolution’s faculty members who are available to coach on a private basis. For more information, contact: 604.528.5608 conres@jibc.ca Credit transfer is recognition of JIBC credits by another post-secondary college, university or institution or learning organization. The Centre for Conflict Resolution has a number of exiting articulation agreements with other post-secondary college, university or institutions. 144 Registration: 604.528.5590 or 1.877.528.5591 Mediator Accreditation Practitioner organizations offer an accreditation process for mediators include: BC Arbitration and Mediation Institute Phone: 604.736.6614 or 1.877.332.2264 www.amibc.org For JIBC courses that qualify towards the C.Med. (Chartered Mediator) status granted by the ADR Institute of Canada, visit the website www.amicbc.org. Alberta Arbitration and Mediation Society Phone: 780.433.4881 or 1-800-232-7214 www.aams.ab.ca Family Mediation Canada Accreditation requires a certain number of hours of training and practical experience and the successful completion of a skills based assessment. Phone: 519.585.3118 or 1.877.FMC.2005 Email: fmc@fmc.ca www.fmc.ca BC Mediator Roster (Civil and Family) The BC Mediator Roster Society manages a list of civil and family mediators who have met minimum training and experience criteria and who have subscribed to defined standards of conduct. The list, which consists of the Civil Roster and the Family Roster, is available to lawyers, judges, government agencies and any other organization or member of the public who wishes to resolve disputes using mediation. For more information: British Columbia Mediator Roster Society P.O. Box 9222 Stn. Prov. Govt. Victoria, BC V8W 9J1 Mediation practicum programs in British Columbia The Family Mediation Practicum Project Court Mediation Program The Court Mediation Program (CMP) provides an opportunity for trained but inexperienced mediators to practice mediation skills in a high-quality practicum environment. The Family Mediation Practicum Project has been operating in New Westminster since January 2004 and provides free mediation services for family disputes about custody, access, guardianship, child support, and simple property matters. In the project, one mediator is guided by a senior, highly trained mediator (or mentor), who assists the mediator to prepare for and conduct each session. One of the objectives of the project is to expand the number of qualified family mediators in the province. For more information: Phone: 604.684.1300 Fax: 604.684.1306 Email: info@courtmediation.com Outside the Lower Mainland: Call toll-free: 1.877.656.1300 Mailing address: Court Mediation Program Suite 177-800 Hornby Street Vancouver, BC V6Z 2C5 www.courtmediation.com/contact.php Child Protection Mediation Practicum Project The Child Protection Mediation Practicum (CPMP) Project provides an opportunity for individuals, with or without prior mediation experience, in Aboriginal and geographically remote communities throughout BC to develop mediation skills in a hands-on practicum environment. The practicum is designed to support the growth of child protection mediation throughout the province. For more information: Phone: 604.516.0788 Fax: 604.516.0708 Email: fmpp@telus.net Mailing address: Family Mediation Practicum Project 2nd Floor, 519 Seventh Street New Westminster, BC V3M 6A7 www.courtmediation.com/contact.php For more information: Phone: 604.684.1300 ext. 25 Fax: 604.684.1306 Email: info@drpracticum.com HELPFUL RESOURCES HELPFUL RESOURCES Prior Learning Assessment and Recognition (PLAR) Helpful resources Outside the Lower Mainland Call toll-free: 1.877.656.1300 ext. 25 Mailing address: Child Protection Mediation Practicum Project Suite 177-800 Hornby Street Vancouver, BC V6Z 2C5 www.courtmediation.com/contact.php Phone: 1.888.713.0433 Fax: 250.387.1189 Email: mediators@mediator-roster.bc.ca www.mediator-roster.bc.ca | www.jibc.ca/csjd | General Inquiries: 604.528.5608 or 1.888.799.0801 Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/csjd | General Inquiries: 604.528.5608 or 1.888.799.0801 145 Publications and Videos The Aid to Safety Assessment and Planning (ASAP) Manual This manual was created as a result of a partnership between the Victim Services and Crime Prevention Division, Ministry of Public Safety and the BC Institute Against Family Violence. The aim of the manual is to reduce the risk of violence by providing a comprehensive coordinated safety management strategy that Victim Service Workers can use in collaboration with other key justice agencies to assist women in making safety assessment decisions. Price: $55 Balancing Conflicting Interests: A Counsellor’s Guide to the Legal Process – Third Edition Coming Soon This manual explores the clinical and ethical dilemmas counsellors face in their increasing involvement with the legal system, and suggests ideas for resolving them. Topics include current legal/clinical trends that require counsellors to “think legal”; issues that a “thinking legal” counsellor must consider, such as informed consent, confidentiality, questions of privilege, obligations to report, clinical assessments, and guidelines for recordkeeping; concerns that counsellors have about going to court; and much more. Facing Diversity: Responding to Violence against Women from Diverse Cultures Making the Transition: Providing Service to Trans Survivors of Violence and Abuse This manual presents a provincial framework for working with commercially sexually exploited children and youth, and innovative ideas for programs to deal with this social problem. The framework has been designed to assist in the formulation of policy, strategies, and services to assist these young people. Topics include the legal meaning of “commercial sexual exploitation”; the rights of children and youth; understanding commercial sexual exploitation; a conceptual framework within a population approach to health promotion; meeting the needs of youth through a continuum of services; guiding principles for program design and delivery; and a selection of provincial programs that meet the guiding principles and are considered to be examples of innovative and promising practices. This 42 minute video is intended primarily for use by those who work with women from diverse cultures who are trying to end violence/abuse in their lives. Through the voices of three women from different cultural communities, the video illustrates some of the barriers to seeking help faced by these women and highlights a selection of best practices to assist them. The 53 page instructor’s guide to a six-hour workshop, two three-hour workshops, or video debriefing includes sample lesson plans, content notes, five overheads, suggested activities, and handouts for participants. Funding for the development of the video and support materials was provided by the Ministry of Attorney General, Victim Services Division, and the Ministry of Multiculturalism and Immigration. This curriculum was developed by the Women/ Trans Dialogue Planning Committee and the Justice Institute of BC for service providers interested in developing the knowledge and skills necessary to support and assist trans survivors of violence. While there are some issues of overlap between lesbian/gay/bisexual and trans communities relating to violence that can be addressed in a LGBT framework, trans people of all sexual orientations have specific service needs and experience unique barriers in attempting to access services. This training goes beyond a LGBT approach to address issues specific to work with trans survivors. The curriculum will build on and increase participants’ awareness of: the social context of violence against trans people; forms of violence and abuse typically experienced by trans people; power and control as examined through a trans lens; barriers to reporting violence and accessing services; agency policies and practices required to create trans-positive environments and to support trans survivors who have experienced violence. Manual Price: $55 Charting New Waters: Violence Against Women with Disabilities Video (or DVD) and facilitator’s guide This 35 minute video with accompanying facilitator’s guide is designed to raise awareness of the barriers and issues faced by women with disabilities when they try to end the violence in their lives. The video combines interviews with disability advocates and criminal justice personnel with three dramatic vignettes portraying women with disabilities who have experienced or are currently experiencing violence in their lives. Curriculum MAKING THE TRANSITION: Providing services to trans survivors of violence and abuse A guide for workshop instructors Joshua Mira Goldberg for the Women/Trans Dialogue Planning Committee, the Justice Institute of BC, and the Trans Alliance Society To receive a copy free of charge, please contact the Centre for Counselling and Community Safety at cccs@jibc.ca Toolkit Manual Video (or DVD) This award-winning video shows a fictitious critical incident and illustrates the stages of critical incident stress support that precede and follow it. Warning: This video contains language that may be offensive to some viewers. Video (or DVD): $50 This toolkit is a collection of current resources and reference materials designed to assist counsellors in supporting children and families in situations where there is a parental mental illness. The toolkit was designed in response to the identified need for more resources to assist counsellors and workers in mental health teams in the Vancouver Coastal Health Authority. Developed by the Centre for Leadership and Community Learning in collaboration with the Working Group Supporting Families with Parental Mental Illness, the toolkit has been produced in an easily accessible format for use by community mental health providers. Price: $80 Empowerment of Immigrant and Refugee Women Who are Victims of Violence in Their Intimate Relationships Report The Justice Institute of British Columbia has released the findings of a research study designed to enhance understanding of the unique experiences of immigrant women who were victims of violence in their intimate relationships. The research assessed what service delivery factors in the health care, social service, and justice systems are uniquely empowering and disempowering to immigrant women who are victims of violence in their relationships. The study was conducted in partnership with Vancouver and Lower Mainland Multicultural Family Support Services Society, MOSAIC and Elizabeth Fry Society of Prince George and funded by the Department of Canadian Heritage, the Province of BC Ministry of Public Safety and Solicitor General and The Vancouver Foundation. Empowerment of Immigrant and Refugee Women Who Are Victims of Violence in Their Intimate Relationships FINAL REPORT Prepared for the Justice Institute of British Columbia with funding from Vancouver Foundation Government of Canada, Department of Canadian Heritage Province of British Columbia, Ministry of Public Safety and Solicitor General Justice Institute of British Columbia March 2007 Price: $80; video (or DVD) only: $65 Price: $80; video (or DVD) only: $65 Helping Children Whose Parents Have a Mental Illness: A Toolkit for Counsellors Critical Incident Stress Debriefing Price: $65 Video (or DVD) and instructor’s guide In Her Own Time: Measures of Empowerment for Women Who Have Experienced Violence Training video (or DVD) This video is intended for those who provide support and assistance to women who have experienced violence and are seeking help from the criminal justice system. Based on the findings of the Measures of Empowerment Research conducted in 2001, the video illustrates the four themes of empowerment through the stories of four women who sought help to end the violence in their lives. The video can be used by victim service workers, transition house staff, police, Crown counsel, and community counsellors to facilitate discussion about how best to assist and support women in overcoming the violence in their lives. Sexual Assault – Victim Service Worker Handbook Handbook This handbook was developed for persons providing services to victims of sexual assault. As a service provider using this handbook, you may be a victim service worker; a worker in a sexual assault service; a worker in an agency that serves a specific cultural community; or a worker at any other agency or institution that serves sexually assaulted women or men. The handbook discusses the needs of diverse communities in seeking support after a sexual assault and deals with the survivor’s initial urgent need for safety and support. The criminal justice process is covered from the initial police report to post-sentencing issues, including the role of the victim service worker. The full range of societal responses to sexual assault are discussed including legislation, policy, services and community coordination as well as a comprehensive list of the resources available. This handbook was developed in partnership with Victim Services and Crime Prevention Division and the Ministry of Public Safety and Solicitor General Publications and videos Publications and videos Manual Commercial Sexual Exploitation: Innovative Ideas for Working with Children and Youth Price: $55 Telling the Untold Stories Video (or DVD) and facilitator’s guide This 36 minute video builds on the Critical Incident Stress Debriefing video by illustrating the impact of a traumatic event on the workplace and demonstrating the stages of a group debriefing and the effective use of external resources. A non-emergency services worksite is used to show the applicability of these debriefings to a general workplace setting. Price: $50 To receive an electronic version of the report free of charge, contact us at cccs@jibc.ca. Hard copies are also available for purchase. Price: $20 Price: $75; video (or DVD) only: $55 146 Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/csjd | General Inquiries: 604.528.5608 or 1.888.799.0801 Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/csjd | General Inquiries: 604.528.5608 or 1.888.799.0801 147 Teaching Conflict Resolution to Youth – Classroom Ready Resources. Violence Against Women In Relationships – Victim Service Work Handbook Conflict resolution is an incredibly powerful tool to teach high school students. Given the recent safe school, anti-violence, and anti-bullying initiatives, teaching young people specific skills they can use to empower themselves are crucial. These classroom ready resources are based on the internationally recognized JIBC Conflict Resolution Certificate. This series was developed together with New Westminster School District teachers and specifically designed for Grade 8-12 students. This handbook was developed for people who work with women who are victims/ survivors of violence in their intimate relationships. As a service provider using this handbook, you may be a victim service worker; a worker in an agency that serves a specific cultural community; or a worker at any other agency that has contact with assaulted women. The handbook explores the nature, dynamics, social context and impact of violence against women in relationships. It describes the full range of responses to violence against women in relationships including legislation, policy, services and community coordination as well as including resources for information, practical assistance and support. Manual The modules: “The Fundamentals of Conflict Resolution” and “Anger Management” each have a teacher’s guide and student manual. The teacher’s guides include learning objectives for each section, lesson plan overviews and activity plans. The student manuals contain: discussion notes, role-play resources, a glossary of terms and bibliography. Publications and videos Trans People in the Criminal Justice System: A Guide for Criminal Justice Personnel Manual This manual provides criminal justice personnel and those who work with them in policing, court services, and corrections with the information necessary to respond appropriately to trans individuals who come into contact with the criminal justice system. Specifically, the manual is designed to provide readers with an understanding of the specific needs and concerns of trans individuals involved with the criminal justice system; raise awareness of the legal, medical, and social issues that impact the safety and well-being of trans people involved with the criminal justice system; enable police and victim service workers to better support trans victims of crime; present strategies to increase the cooperation of trans individuals who are suspects and offenders; and identify the needs of trans people working in criminal justice facilities. Use this form to order publications and videos listed on pages 166-168. Forward the completed form by mail or fax to: Community & Social Justice Division, Justice Institute of BC, 715 McBride Boulevard, New Westminster, BC V3L 5T4 Fax: 604.528.5640. For more information, please contact the Community and Social Justice Division at cccs@jibc.ca NO. OF COPIES (please indicate DVD or Video) ❑ The Aid to Safety Assessment and Planning (ASAP) ❑ Manual $55 ❑ Balancing Conflicting Interests: A Counsellor’s Guide to the Legal Process ❑ Manual $65 ❑ Charting New Waters: Violence Against Women with Disabilities ❑ Video ❑ DVD and Facilitator’s Guide $80 ❑ Video ❑ DVD only $65 ❑ Commercial Sexual Exploitation: Innovative Ideas for Working with Children and Youth ❑ Manual $55 This handbook was developed in partnership with Victim Services and Crime Prevention Division and the Ministry of Public Safety and Solicitor General ❑ Critical Incident Stress Debriefing ❑ Video ❑ DVD only $50 Price: $55 ❑ Empowerment of Immigrant and Refugee Women Who Are Victims of Violence in Their Intimate Relationships ❑ Report $20 To learn more about any of these resources, please call 604.528.5632 or email cccs@jibc.ca. ❑ Facing Diversity: Responding to Violence Against Women from Diverse Cultures ❑ Video ❑ DVD and Instructor’s Guide $80 ❑ DVD only $65 To order, please complete the order form on page 169 and mail it, together with your credit card information, or a cheque or purchase order for the correct amount, to the address on the order form. Please make cheques payable to the Justice Institute of British Columbia. $ AMOUNT ❑ Helping Children Whose Parents Have a Mental Illness: A Toolkit for Counsellors ❑ Manual $80 ❑ In Her Own Time: Measures of Empowerment for Women Who Have Experienced Violence ❑ Video ❑ DVD $50 ❑ Sexual Assult – Victim Service Worker Handbook ❑ Handbook $55 ❑ Telling the Untold Stories ❑ Video ❑ DVD and Facilitator’s Guide $75 ❑ Video ❑ DVD only $55 ❑ Teaching Conflict Resolution to Youth – Classroom Ready Resources ❑ Teacher’s Module $125 ❑ Student Manual $20 ❑ Trans People in the Criminal Justice System: A Guide for Criminal Justice Personnel ❑ Manual $10 ❑ Violence Against Women in Relationships – Victim Service Work Handbook ❑ Handbook $55 Price: $10 PST is not required if package is used for educational purposes. Total: PST: GST: Amount enclosed: publication and video or dvd order form Teacher’s Module: $125 Student Manual: $20 Handbook Publication and Video or DVD Order Form NAME: COMPANY/AGENCY: MAILING ADDRESS: PHONE/FAX: DATE: Enclosed is my payment by: ❑ Cheque or money order. Cheque issued by: (make payable to the JIBC) ❑ MasterCard Exp Exp ❑ VISA Name on card: 148 Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/csjd | General Inquiries: 604.528.5608 or 1.888.799.0801 Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/csjd Authorization Number: | General Inquiries: 604.528.5608 or 1.888.799.0801 149 Course Registration Form Contact Information Send your registration form and payment or the same information by email to: Justice Institute of BC, 715 McBride Boulevard, New Westminster, BC, Canada, V3L 5T4 For registration only: phone: 604.528.5590; toll free: 1.877.528.5591; fax: 604.528.5653; email: register@jibc.ca Student Services Centre Registration Deadlines • Early registration is recommended. • Registration is on a first-come, first-served basis. • Registrations are accepted up to one day before the course starts, we make the decision to run the course based on the registration numbers 7 days before the course start date. We encourage you to register early to ensure the course is not cancelled. • Fees must be submitted when registering. Fields marked with an asterisk* are mandatory for government reporting purposes. Information is protected under privacy legislation. Community & Social Justice Division Current date: Pam White, Director . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 604.528.5613 or csjd@jibc.ca Deanna Heggie, Supervisor, Administrative Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 604.528.5610 or csjd@jibc.ca Kathy Wilson, Receptionist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 604.528.5608 (local calls) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.888.799.0801 (toll-free – long distance only) Have you ever taken a course at the JIBC? ❑ Yes ❑ No If Yes, JIBC student number (if known): PEN (if known): *Last name *First name Position Organization The following is my: ❑ Work address Middle name or initial Marketing & Special Events ❑ Home address *City/Town *Province/State *Country *Postal Code / Zipcode Email Address Fax ( ) Evening or Home Phone ( ) Day Phone ( ) *Date of Birth (mm/dd/yy): Cell Phone ( ) Pager ( ) Previous name used for registration, if any: *Immigration Status: ❑ Canadian Citizen ❑ Permanent Resident ❑ Student Visa ❑ Other Visa ❑ Non-Canadian Studying Outside Canada ❑ Unknown ❑ Other (Specify) : Centre for Aboriginal Programs & Services Michelle LaFlamme, Program Director. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 604.528.5648 or aboriginal@jibc.ca Roberta Stewart, Manager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 604.528.5621 or aboriginal@jibc.ca Tami Pierce, Program Planner/ Student Advisor, On-Campus ALDP . . . . . . . . . . . . . . . . . . . . . . . . 604.528.5522 or aboriginal@jibc.ca Bridget Malcom, Program Assistant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 604.528.5647 or aboriginal@jibc.ca . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . www.jibc.ca/aboriginal *Do you identify yourself as an Aboriginal person? ❑ Yes ❑ No If yes, are you: ❑ First Nations ❑ Métis ❑ Inuit *Gender (check all that apply): ❑ Male ❑ Female ❑ Trans Centre for Counselling & Community Safety Disabilities or special requirements (please describe) Caroline White, Program Director. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 604.528.5620 or cccs@jibc.ca Tesa Dolzanski, Marketing and Research Assistant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 604.582.5632 or cccs@jibc.ca Publication and Video Orders. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 604.528.5632 or cccs@jibc.ca . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . www.jibc.ca/cccs Many JIBC courses have prerequisites. Please read our course descriptions carefully before undertaking to register in a course. Course Name Course No. Start Date Location Course Fee Add GST or LSF** (see below) ❑ Amex Child Welfare Practitioner Training The Child Welfare Practitioner Training is only open to employees of the Ministry of Children and Family Development (MCFD) who have been hired to provide child protection or guardianship services. You must be an employee of the Ministry in order to register for this program. Cori Wong-Hemmings, Program Coordinator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 604.528.5583 or childwelfare@jibc.ca Charlene Pennington, Program Assistant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 604.528.5834 or childwelfare@jibc.ca Tammy Chambers, Program Assistant. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 604.528.5685 or childwelfare@jibc.ca ❑ Cheque or money order ❑ Cheque issued by ❑ Student or ❑ ❑ Visa CCCS Program Coordinators and Assistants For information regarding course content and prerequisites, please contact Program Coordinators. For all other inquiries, please contact Program Assistants. TOTAL FEE Enclosed Is My Course Fee Payment By: ❑ Mastercard CONTACT INFORMATION Sandy Beauchesne, Marketing & Special Events Advisor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 604.528.5612 or csjd@jibc.ca Tesa Dolzanski, Marketing and Research Assistant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 604.582.5632 or cccs@jibc.ca . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . www.jibc.ca/csjd *Street name and address course registration form Student Services & Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 604.528.5590 Register for courses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 604.528.5590 (local calls) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.877.528.5591 (toll-free – long distance only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . register@jibc.ca Student Services Advisor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 604.528.5588 or 604.528.5587 Information on programs, career paths, and services for students with disabilities ❑ Name of card holder: Card number: Expiry Date MM/YY: Signature of card holder: JI BC Use Only: authorization number ❑ Please check this box if you do not want to receive future mailings about JIBC programs. Child and Youth Mental Health Programs and Adoption Training The Clinical Supervision, Child and Youth Mental Health Orientation, Adoption Trainings are only open to employees of the Ministry of Children and Family Development (MCFD). To register for these programs, please contact your regional training office. Susan Forest, Program Coordinator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 604.528.5711 or counsellingpc@jibc.ca Heather Matson, Program Assistant. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 604.528.5573 or counselling@jibc.ca **A Learner Services Fee (LSF) of $5.00 per credit is charged for tuition-based courses. See page 162 for more information. 150 Please add GST where applicable. Note that most JIBC courses are GST exempt except those that are not part of a program or course series. GST #107554735. Please use one registration form per student. Photocopy this form for use by each additional student. JIF 203 generic course registration form, last revised 29 Jan 08. Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/csjd | General Inquiries: 604.528.5608 or 1.888.799.0801 Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/csjd | General Inquiries: 604.528.5608 or 1.888.799.0801 151 Community Safety Bylaw Enforcement and Investigative Skills Certificate; Critical Incident Stress Management Certificate; Victim Services Practitioner Courses and Certificate Laura Glover, Program Coordinator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 604.528.5641 Corinne Gushue, Program Assistant. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 604.528.5684 Bylaw Enforcement and Investigative Skills . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . bylaw@jibc.ca Critical Incident Stress Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . cism@jibc.ca Victim Services Practitioner. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vsp@jibc.ca Special Events 2009 - 2010 The Community & Social Justice Division is pleased to present the following Special Events: Counselling and Capacity Building Counselling and Capacity Building; Substance Use; Creative and Expressive Therapies; Working with Youth; Child Abuse and Trauma; Mental Health and Trauma; Aboriginal Trauma Susan Forest, Program Coordinator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 604.528.5711 or counsellingpc@jibc.ca Lucy Jong, Program Assistant. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 604.528.5875 or counselling@jibc.ca Program Coordinator Customized Training. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 604.528.5628 or CounsellingCustomized@jibc.ca Vicki Morrison, Program Assistant Customized Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 604.528.5833 or CounsellingCustomized@jibc.ca Centre for Leadership Course and Certificate Contacts, Customized Training Solutions, Prior Learning Assessment Recognition CONTACT INFORMATION Centre for Conflict Resolution Course and Certificate Contacts: Sue Crosato, Program Planner, New Westminster & Vancouver Campus. . . . . . . . . . . . . . . . . . . . 604.528.5618 or ccrassessments@jibc.ca Kent Highnam, Program Coordinator, Customized Training Solutions . . . . . . . . . . . . . . . . . . . . . . 604.528.5615 or ccrcustomized@jibc.ca Laurie McAvoy, Program Coordinator, Regional Development and Delivery. . . . . . . . . . . . . . . . 604.528.5735 or ccrplar@jibc.ca Barbara Bradey, Program Assistant, New Westminster Campus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 604.528.5720 or ccrcourses@jibc.ca Cheryl McRobbie, Program Assistant, Customized Training Solutions. . . . . . . . . . . . . . . . . . . . . . . 604.528.5611 or ccrcl@jibc.ca Cynthia Smith, Program/ Editorial Assistant Regional Delivery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 604.528.5825 or csjd@jibc.ca Elly Macmaster, Program Assistant, Assessments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 604.528.5609 or csjd@jibc.ca Planning Your Program & Assessment Information Sue Crosato, Program Planner New Westminster & Vancouver Campus. . . . . . . . . . . . . . . . . . . . . 604.528.5618 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ccrassessments@jibc.ca Customized Training Solutions Kent Highnam, Program Coordinator, Customized Training Solutions . . . . . . . . . . . . . . . . . . . . . . 604.528.5615 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ccrcustomized@jibc.ca Prior Learning Assessment Recognition Laurie McAvoy, Program Coordinator, Regional Development and Delivery. . . . . . . . . . . . . . . . 604.528.5735 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ccrplar@jibc.ca For event description see page 87 Date(s): Oct 8, 2009 Instructor: Peter Adler The Revisioning of Family Therapy: Race, Culture & Gender in Clinical Practice (SPE102) For event description see page 23 Date(s): Oct 29-30, 2009 Instructor: Dr. Kenneth V. Hardy Digital Innovation: New Tools for Engaging Your Constituents (SPE124) For event description see page 62 Date(s): Mar 5, 2010 Instructor: Jason Mogus Journey through Complex Trauma: Focusing, Treatment & Healing (SPE114) For event description see page 24 Date(s): Apr 15-16, 2010 Instructors: Shirley Turcotte with Alannah Earl Young Thresholds of Presence: Courageous Conversations for Difficult Times (SPE111) Transforming Communities using Forum Theatre: Empower Your Inner Voice (SPE122) For event description see page 61 Date(s): Nov 6, 2009 Instructor: David Whyte Leadership Through Storytelling (SPE107) For event description see page 87 Date(s): May 6, 2010 Instructor: David Diamond Don’t Panic! Brief Strategic Treatment of Anxiety Disorders (SPE103) Understanding the Impact of Trauma & Neglect on the Developing Child: Clinical Implications & Application of Neurodevelopmentally-Informed Treatment Strategies (SPE104) For event description see page 23 Date(s): Jan 21-22, 2010 Instructor: Reid Wilson For event description see page 24 Date(s): Jun 2-3, 2010 Instructor: Dr. Bruce Perry For event description see page 61 Date(s): Nov 27, 2009 Instructor: Richard Van Camp SPECIAL EVENTS 2009 -2010 Allison Felker, Program Coordinator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 604.528.5633 or leadership@jibc.ca Kellie Smith, Program Planner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .604.528.5665 or leadership@jibc.ca Nenita Capili, Program Assistant, Management & Leadership. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 604.528.5631 or leadership@jibc.ca Linda Davies, Program Assistant Instructor Development. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 604.528.5630 or leadership@jibc.ca The Future of Mediation: The end as we know it? (SPE108) For more information visit: www.jibc.ca/csjd or call 604.528.5608 152 Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/csjd | General Inquiries: 604.528.5608 or 1.888.799.0801 Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.ca/csjd | General Inquiries: 604.528.5608 or 1.888.799.0801 153 www.jibc.ca/csjd Areas of study: Centre for Aboriginal Programs & Services Centre for Counselling & Community Safety Aboriginal Leadership Aboriginal Trauma Foundations of Effective Management & Leadership Justice & Public Safety Career Preparation Bylaw Enforcement Instructor Development Negotiation Creative and Expressive Therapies Leadership & Conflict Gladue Decision Mediation Critical Incident Stress Management Justice Issues in Aboriginal Communities Mental Health and Trauma Management Development in Community Settings Family Mediation Centre for Leadership Substance Use Centre for Conflict Resolution Conflict Resolution Workplace Conflict Victim Services Working With Children and Youth Our calendar is printed on recycled paper containing not less than 40% Post Consumer Waste Paper and is printed using environmentally friendly UV inks that release less than 1% VOC’s (Volatile Organic Compounds) COMMUNITY & SOCIAL JUSTICE DIVISION | COURSE CALENDAR | SEPTEMBER 2009 – AUGUST 2010 Community & Social Justice Division course calendar SEPTEMBER 2009 – AUGUST 2010 Community & Social Justice Division Help us be sensitive to the environment. If you would like to be removed from our mailing list, contact us at csjd@jibc.ca or 604.528.5608 or 1.877.799.0801. Send labels to: CSJD Mailing List: Justice Institute of BC, 715 McBride Boulevard New Westminster, BC V3L 5T4 Located in Coast Salish territory. Centre for Aboriginal Programs & Services 7106418 Centre for Counselling & Community Safety www.jibc.ca/csjd online registration Centre for Leadership Centre for Conflict Resolution