Centre for Leadership and Community Learning
September 2004 – August 2005

Instructor Development • Management Development
Critical Incident Stress Management • Bylaw Enforcement
Working with Youth • Creative and Expressive Therapies
Mental Health • Substance Use • Adventure Based Learning
Foundations of Effective Management • Trauma Counselling
Child Abuse and Neglect • Child Sexual Abuse Intervention
Justice and Public Safety Leadership

www.jibc.bc.ca/clcl

The Centre for Leadership and Community Learning
(CLCL) develops and delivers innovative training
programs for executive directors, managers,
practitioners, and front-line supervisors. Our clients
include government ministries, Crown corporations,
private sector businesses, and community-based
organizations and agencies.

Courses, Certificates, and Degree Programs
The CLCL offers a wide range of enhanced learning
opportunities:
- Counselling and Capacity Building. We provide
practitioners with essential skills to protect,
support, and empower children, youth, families,
and communities.
- Management and Leadership Development.
Managers and executive directors come to us for
education that maximizes their leadership
performance.
- Instructor Development. Our programs equip
instructors and facilitators with the tools they need
to create effective and accessible workshops and
presentations.
- Community Safety. Our diverse programs give staff
skills to assist individuals in coping with the
consequences of crime and trauma, and the
knowledge and tools to enforce community
bylaws.
- Justice and Public Safety Leadership. We have
developed a unique partnership with Royal Roads
University to provide practical graduate degree
programs for professionals in the justice, public
safety, and human services sectors.

Did You Know?
- The CLCL and the JIBC have an established
reputation for innovative training and professional
education. Our programs help professionals
advance in their careers and increase their
earning power.
- The CLCL’s programs evolve quickly to respond to
industry trends and new initiatives and provide
students with up-to-date knowledge and skills.
- Our instructors are working professionals and
leaders in their fields. Students can immediately
apply CLCL training to the workplace.
- Small class size, one-to-one attention, and creative
instructional methods mean that students stay
engaged and focused in the learning process
and have the opportunity to make important
professional contacts.
- Our new downtown Victoria campus and flexible
course offerings enable even the busiest
professionals to attend our programs.
- Many of our certificates will earn you credits that
can be applied to other educational institutions.

Customized Solutions
In these rapidly changing times, organizations and
communities rely on our expertise and innovation in
training design and delivery, curriculum development,
and project management. We work closely with our
clients to meet their diverse and specific training
needs.

Director’s Message
Putting out the calendar is always an exciting and, at times,
frantic event around the Centre for Leadership and
Community Learning. We start the process in late February
with a “new concepts” meeting. The program coordinators and
I get together to review all the new ideas that have been
brought forward over the past year. The ideas come from a
number of sources: our own review of gaps in our current offerings, suggestions from
student evaluations, new proposals presented by instructors or consultants, or
emerging issues that have been identified by the program staff. As a group, we
examine each new concept or idea. Does it fit with our programming focus? Do we
have enough information to proceed? Is there a market for the course at this time?
Do we have the appropriate resources to support the course development? At a
subsequent meeting, each coordinator reviews which courses met the needs of
learners, which courses reached full enrollment, which courses would do better on
contract, and which courses are no longer relevant.
One of our quality assurance goals is to update our certificate programs every five
years. Therefore we also determine at this time which courses or certificate programs
need revising and updating, and whether they can continue to be offered in a
transition period or whether they need to be discontinued until they are updated.
By late April, the array of courses and certificate programs we plan to offer is set.
Then the frenzy begins as coordinators select dates, juggling instructors’ busy
schedules with classroom availability and other CLCL offerings. We are committed to
offering a wide range of courses that meet the needs of long-term and new students
and not competing with each other for dates and rooms. This can be a challenge!
Finally, we arrive at one of the more enjoyable aspects of putting out our calendar,
determining the design, selecting the photographs, and choosing colours. We always
seek a look that is inviting and respectful and that reflects the diversity of our learners
and the programs we offer. Until we began using photographs, I never realized how
difficult it was to reach consensus on the best look for the Centre. Suddenly the
frenzy is over. The calendar moves to the production phase and we sit back and wait
for the final product to hit the doorstep. Until that day, we keep our fingers crossed.
Have we selected courses that meet the needs of front-line and management staff?
Does our content reflect current reality? Is there a good balance between the old
and the new? Have we missed an important theme or topic? Will the dates work
for people?
Only you can answer these questions for us. We look forward to hearing from
you through your enrollment in our courses, your feedback on the course
evaluations, or your suggestions for how we can improve or enhance our current
offerings. In the meantime, I encourage you to look through our array our courses
and sample some of our new offerings. Only then will we know whether our
planning has hit the mark.

Shelley Rivkin, Director

Counselling
Table
of Contents
an d Capacity Building

CLCL Services 

2

Customized Training, Specialized Training for Aboriginal Communities, Curriculum Development,
Project Management, Best Practice Development, Special Events, Publications and Videos

Training and Education for the Real World 
Special Events 

4
5

Reflective Leadership and the Labyrinth; Working More Effectively with Aboriginal People;
Stop the Sexual Exploitation of Children and Youth Community Forum; Having Our Voices
Heard: Implementing Measures of Empowerment for Women Who Are Victims of Violence

Master’s Degree in Public Safety and Leadership 

7

Master of Arts Degree in Leadership and Training (MALT)

CERTIFICATE PROGRAMS AND COURSES
Counselling and Capacity Building
Individual Courses

Counselling and Capacity Building 
Mental Health and Trauma 
Creative and Expressive Therapies 
Working with Children and Youth 

10
13
14
16

Certificate Programs

Child Sexual Abuse Intervention Certificate for Practitioners 
• Child and Youth Stream 
• Adult Survivor Stream 
Enhancing Family and Community Capacity Certificate 
Substance Use Certificate 
Trauma Counselling and Clinical Intervention Certificate 
Working with Youth Certificate 

18
19
19
21
24
27
29

Contract Only

Child Abuse and Neglect Support Worker Certificate 
Supporting Adult Survivors Certificate 
Supporting Child, Adolescent, and Adult Survivors Certificate 
Couple and Family Therapy Certificate 
Aboriginal Trauma Certificate 

30
30
30
31
31

Management and Leadership Development
Certificate Programs

Foundations of Effective Management Certificate 
Management Development for Community Settings Certificate 

33
35

Individual Management and Leadership Development Courses

Professional Development Courses 
Contract Courses only 

38
41

Instructor Development
Certificate Program

Instructor Development Certificate 

43

Individual Courses

Other Instructor Development Courses 

45

Community Safety
Critical Incident Stress Debriefing

Critical Incident Stress Management Certificate 

47

Bylaw Enforcement and Investigative Skills

Bylaw Enforcement and Investigative Skills Certificate 

Victim Services Courses 

Information for Students 

50
51
58

Course Times, Our Campus, Student Services, Registration

Publications and Videos
Alphabetical Course List 
Forms 

61
63
65

Certificate Application Form, Course Registration Form, Publication and Video Order Form

How to Contact Us 

inside back cover

Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.bc.ca/clcl | General Inquiries: 604.528.5608 or 1.888.709.4085

1

Centre for Leadership and Community Learning Services

CENTRE FOR LEADERSHIP
AND COMMUNITY LEARNING

QLT Inc.
CLCL has provided management and
leadership training to QLT Inc. staff
for over a year. QLT Inc. is a global
biopharmaceutical company
dedicated to the discovery,
development, and commercialization
of innovative therapies to treat eye
diseases, cancer, and dermatological
conditions. Courses such as Coaching
for Improved Performance and
Creating a Healthy Workplace: The
Manager’s Role have been well
received, and we are currently
delivering our Foundations of
Effective Management Level 1 to
over 30 staff.

Specialized Training for
Aboriginal Communities

The Centre for Leadership and
Community Learning is a provincial
and national leader in providing
customized training, curriculum
development, project management,
and best practice development. Our
clients include government ministries,
Crown corporations, private sector
businesses, and community-based
organizations and agencies. We also
host a regular series of special events
(workshops, conferences, and forums),
and have created a number of print
and video resources.
For more information, please contact Shelley
Rivkin, CLCL Director, at 604.528.5628
or e-mail srivkin@jibc.bc.ca.

2

Customized Training
Bring the innovation and creativity of the
Centre for Leadership and Community
Learning to your workplace with our
customized training. In consultation with
your agency, CLCL trainers will develop
sessions tailored to your unique needs
and context.
For further information on how we can
bring training to your workplace, please
contact Janet Amos, Program Coordinator,
at 604.528.5623 or e-mail jamos@jibc.bc.ca.

We are committed to designing and
delivering culturally relevant training to
meet the needs of Aboriginal learners
and communities. Wherever possible,
Aboriginal instructors deliver this training.
To bring a CLCL program or course to
your Aboriginal agency or community,
please contact Roberta Stewart, Aboriginal
Programs and Services Coordinator for the
Justice Institute of BC, at 604.528.5621
or e-mail aboriginal@jibc.bc.ca.

Courses and programs
designed and delivered by
CLCL in consultation with
Aboriginal clients include:
Child Sexual Abuse Certificate
Critical Incident Stress Debriefing
Responding to Family Violence
Substance Misuse

Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.bc.ca/clcl | General Inquiries: 604.528.5608 or 1.888.709.4085

Responding to requests from government
ministries, community agencies, and private
sector organizations, the CLCL develops
curricula in a number of different content
areas. Working closely with employees and
employers, we identify the required
competencies, develop instructional plans,
design curricula, and field-test new
developed materials.

Curriculum for Managers in
Women and Victim-Serving
Organizations
The Justice Institute of BC worked in
partnership with the BC/Yukon Society
of Transition Houses and the BC
Association of Specialized Victim
Assistance and Counselling Programs
to create a 20-day curriculum for
managers in women- and victimserving organizations.The curriculum
content brought together feminist
principles and management theory.
Content included: human resources
management, labour relations,
organizational development, change
management, financial management,
and clinical supervision within a
feminist framework.The curriculum
was piloted in October 2003 with a
group of 20 managers from a variety of
women-serving organizations located
around the province.

Project Management
Our project management activities range
from managing high-profile events on a
one-time basis to coordinating major
training initiatives on an ongoing basis.
We have the capacity to manage all of the
required tasks, from developing curriculum
to evaluating program effectiveness.

Diversity and Harassment
Training
CLCL was the successful bidder
to develop and deliver a one-day
diversity and harassment training
program to driver examiners and
customer service representatives
employed by ICBC. Divisional staff
developed the instructional plan,
recruited instructors, designed and
produced a Leader’s Guide and
Participant Workbook, scheduled the
courses, and delivered 15 offerings of
the program throughout BC over a
six-week period.

Best Practice Development
An essential part of our work is to
strengthen skills and best practices in key
areas. Recent best practices projects
undertaken by CLCL include the
development of a toolkit for counsellors to
use in supporting children whose parents are
mentally ill. Working closely with a variety
of stakeholders, staff conducted focus
groups, researched the current literature,
produced a variety of child-centered tools,
and created a manual for distribution to
social service agencies.

Special Events
Do you have an idea for a special event?
Is there a speaker or trainer you would love
to hear? Our staff have the creativity,
persistence, and expertise to undertake and
manage high-profile events on new and
emerging issues in the field. Please contact
Shelley Rivkin, CLCL Director, at
604.528.5628 or e-mail srivkin@jibc.bc.ca
with your ideas.
Check our Special Events section on
page 5 for upcoming offerings.

Publications and Videos
Many of the CLCL’s projects have led to the
development of resources for use by
individuals and agencies. See page 61 for
information on videos, facilitator guides, and
manuals – yet another way through which
we bring the CLCL expertise to your
workplace.

CLCL has developed two manuals
promoting best practices, one
focusing on child sexual exploitation
and the other on the prevention of
eating disorders. Input was received
from key community stakeholders
through focus groups held with a
wide range of community service
providers, youth, and parents across
BC.This community forum provided
an opportunity to promote best
practices and innovative programs
with respect to these issues.

Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.bc.ca/clcl | General Inquiries: 604.528.5608 or 1.888.709.4085

3

Centre for Leadership and Community Learning Services

Curriculum Development

Training and Professional Education for the Real World

TRAINING AND PROFESSIONAL
EDUCATION FOR THE REAL WORLD

Our Faculty
Each member of our instructional and
design team has an outstanding reputation
for being a leader in their field. Every
customized course is designed and taught
by a content expert who works closely with
your organization to identify the training
outcomes.

Location
Because you pick the location, you save on
transportation and accommodation costs,
time away from work, and productivity gaps.
We come to you whether it’s at the office, a
conference centre, or a hotel meeting room.
Or you can choose to have the course
delivered at our New Westminster or
Victoria campus.

Today’s organizations face complex
and constantly shifting challenges.
Fundamental strategic questions
need to be asked. Do our people have
the right knowledge and skills to
succeed? Are we taking advantage
of the shifts in the marketplace or
environment? Are we headed in the
right direction?
You want to be the best, and you need help
getting there. At CLCL we specialize in
helping organizations deal with change by
identifying and addressing knowledge and
skills gaps in your organization. We work
with you to develop the training and
professional education your organization
needs. Our programs and workshops are
leading-edge, relevant, cost-effective,
accessible, and flexible.
Our top selling courses include:
• Foundations of Effective Management,
Parts 1 to 4
• Coaching for Improved Performance
• Critical Incident Stress Management
Certificate Courses
• Instructional Skills, Levels 1 and 2
• Understanding Substance Use
• Expressive Play Therapy
• Everything You Wanted to Know
About the DSMIV
• Facilitating Parenting Groups
• Advanced Motivational Interviews

4

• Leading with Emotional Intelligence
• People Problems: How to Supervise
Challenging Employees
Either as part of a certificate program or
as a stand-alone professional development
workshop, our courses will enhance your
organizational capacity by providing relevant
training that has immediate practical
application for your employees.
Here’s what our clients have said:
“A most stimulating and enjoyable course.
I now feel I have the skills and strategies to
make the changes I need both individually
and organizationally.”
“Excellent course! Well presented with great
material. This will help all our managers
be on the same frequency to enhance work
efficiency.”
“Instructor was very effective. This was a
challenging group of individuals facing
some real issues within the organization.
The instructor was very capable and
knowledgeable. She took the time to listen
and modified the course content to best
suit the group. It was a fantastic learning
experience.”
Whether you work for private industry or
federal, provincial, regional, or municipal
government, our expertise and wide range
of courses will strengthen your organization.

Our Collaborative Approach
We believe in collaboratively creating and
delivering programs that are tailored to your
organization. Our clients have told us that
the unique, collaborative way in which we
help them solve their problems through
customized training solutions is what sets
us apart from the competition. We work
in partnership to identify and assess your
training needs.
We can assist you to:
• Clarify your training goals and objectives
so that they complement the operational
plan of your organization
• Design curriculum
• Develop and provide career-laddering
strategies and opportunities
• Provide training impact assessments
• Conduct follow-up evaluations
Read through our outstanding lineup of over
150 courses. You won’t be disappointed.

For more information on our
customized programs and
services, contact:
Natalie Clark, Program Coordinator
(Counselling and Capacity Building)
604.528.5626 or nclark@jibc.bc.ca
Sandra Rice, Program Coordinator
(Management and Leadership, Instructor
Development; Critical Incident Stress
Management)
604.528.5633 or srice@jibc.bc.ca.

Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.bc.ca/clcl | General Inquiries: 604.528.5608 or 1.888.709.4085

Special Events

special
events
special events

For more information
Sandra Rice, Program Coordinator
604.528.5633 or srice@jibc.bc.ca
Nenita Capili, Program Assistant
604.528.5631 or ncapili@jibc.bc.ca

WORKING MORE
EFFECTIVELY WITH
ABORIGINAL PEOPLE
(#ABL100)
Developed in collaboration with the
corporate sector and Aboriginal people,
this seminar is designed to help individuals
and organizations work more effectively
with Aboriginal people. Treaty negotiations
and self-government represent some of the
significant changes, challenges, and exciting
opportunities for organizations. With tried
and proven approaches, individuals and
organizations can position themselves to take
advantage of the major changes underway
in Canada today.

REFLECTIVE LEADERSHIP
AND THE LABYRINTH
A PROFESSIONAL
DEVELOPMENT RETREAT
(#MGMT136)
Leaders in today’s world give themselves
little time for reflection. Join us in a two-day
retreat. Refresh, rejuvenate, reflect – learn to
lead with passion.
Create magic in your leadership approach
through a meditative practice using the
Labyrinth at St. Paul’s Church in downtown
Vancouver. The Labyrinth is an ancient tool
used for meditative practice. Participants will
reflect on their leadership; set specific goals
to strengthen their leadership capacity; create
a new vision for their leadership; and
discover the benefits of a balanced approach
to leading others. The retreat environment
will be comfortable and healthy meals
will be provided throughout.

Special guest Lori Pappajohn, harpist, and/or
Kira Van Deusen, cellist, will perform for
the group during a leadership meditation
walk on Friday evening.
Date(s):

November 19, 2004;
9:00 a.m. - 9:00 p.m. and
November 20, 2004;
9:00 a.m. - 5:00 p.m.
April 22, 2005,
9:00 a.m. - 9:00 p.m. and
April 23, 2005,
9:00 a.m. - 5:00 p.m.
Fee:
$595 (includes all meals,
supplies, and evening
performance)
Instructor(s): Joan McArthur-Blair,
Vice-President, Vancouver
Community College; Jeanie
Cockell, senior consultant
and educator; Rev. April
Stanley, former director of
St. Paul’s Labyrinth

Presenter Bob Joseph Jr., founder of
Indigenous Corporate Training, has provided
training on Indigenous or Aboriginal
Relations since 1994. His career began in
the Aboriginal Relations Department of
BC Hydro, where he worked in a variety
of areas, including communications,
negotiations, consultation, business
development, and training. As Manager of
Cultural Relations and Corporate Training,
he designed, delivered, and facilitated three
levels of cross-cultural awareness training
programs to many of the 5,500 BC Hydro
employees and to over 100 external
organizations. In 1999 Bob received an
award from BC Multiculturalism for his
work in promoting cross-cultural
understanding. Bob is also an associate
professor at Royal Roads University, in the
Indigenous Corporate Relations Program.
Topics will include:
• Individual and organizational strategies
for enhancing relationships
• Business reasons for developing
Aboriginal relationships

Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.bc.ca/clcl | General Inquiries: 604.528.5608 or 1.888.709.4085

5

Special Events

• Historical events and major court cases
and their implications today
• Cultural, linguistic, and demographic
information about Aboriginal people
• Cross-cultural perspectives
• Terminology and its usage in different
situations
• Creative solutions to workplace challenges,
by sifting through rhetoric
• Key considerations and use of language;
what to say and not say when working in
a complex environment
This seminar is open to the community and
would be beneficial to senior managers,
board members, members of the justice,
public safety, and human services fields,
educators, people in customer relations, and
community members.
Date(s):
Fee:

October 28, 2004;
9:00 a.m. - 4:00 p.m.
$175

For more information

Roberta Stewart, Coordinator,
Aboriginal Programs and Services
604.528.5621 or aboriginal@jibc.bc.ca
To register for these special events, follow
our usual registration procedures, as
described on page 58.

STOP THE SEXUAL
EXPLOITATION OF
CHILDREN AND YOUTH
COMMUNITY FORUM
Every March, the province declares a
“Stop the Sexual Exploitation of Children
and Youth Awareness Week” in BC. During
the week, communities and government
work together to increase the awareness of
the sexual exploitation of children and youth
in prostitution, and educate the public about
how it can be prevented. A key event will
be a community forum to showcase the
ongoing work and best practices of
community action teams throughout the
province of BC.
The Centre for Leadership and Community
Learning (CLCL) together with our
community partners will once again host
the forum. Past forums addressed topics such
as Internet safety and media awareness.
The theme for 2005 will be identified
through a community planning process.
Sponsorship for the community forums has
been provided through the support of the
National Strategy on Community Safety and
Crime Prevention together with the Ministry
of Public Safety and Solicitor General.
Visit the CLCL website at
www.jibc.bc.ca/clcl for conference dates
in March 2005. Registration is free.
To add your name to our e-mail list,
or for more information contact:
Natalie Clark, Program Coordinator
604.528.5627 or nclark@jibc.bc.ca

HAVING OUR VOICES
HEARD: IMPLEMENTING
MEASURES OF
EMPOWERMENT FOR
WOMEN WHO ARE
VICTIMS OF VIOLENCE
The Justice Institute of BC, the National
Crime Prevention Initiative, and Victim
Services Division are pleased to offer the
following training workshops for police,
Crown counsel, victim service workers,
and others working with women who have
experienced violence in their relationships:
Date(s):

Time:
Fee:

September 21, 2004 (Nelson)
September 28, 2004
(Kelowna)
October 20, 2004 (Victoria)
9:00 a.m. - 4:30 p.m.
$50. There is no charge for
victim service workers
employed in funded
programs.

In 2001, Victim Services Division
funded the development of measures
of empowerment for women victims of
violence who have had contact with
the justice system. This workshop will:
• Share the findings of the Measures of
Empowerment Study, in particular the
approaches and strategies women who
experienced violence found empowering
• Examine the meaning of the
empowerment for women who are victims
of violence
• Explore empowerment strategies that can
be used to support women involved in
the justice system
• Encourage a collaborative approach
among justice system personnel, victim
services, and other support systems
working with women to facilitate
empowerment practices
To receive a copy of the workshop
brochure, please e-mail Tesa Dolzanski
at tdolzanski@jibc.bc.ca or phone
604.528.5632.

6

Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.bc.ca/clcl | General Inquiries: 604.528.5608 or 1.888.709.4085

Master’s Degree in Public Safety and Leadership

master’s degree in public
safety and leadership

degree programs

The Centre for Leadership and
Community Learning is pleased
to offer a degree program specifically
designed for professionals in the
justice and public safety sectors.
This program provides a unique
opportunity to develop and enhance
leadership skills within a flexible
schedule that enables students to
continue working in their chosen field.

Master of Arts in Leadership
and Training
The Master of Arts degree in Leadership
and Training, offered in partnership with
Royal Roads University, is the first of its type
in Canada. This program provides executive
leadership education to professionals with
7 to 10 years of experience in policing, fire
service, corrections, emergency management,
paramedic services, courts, or social and
human services. The program begins with
a three-week residency at the Royal Roads
campus in Victoria. After completing this
residency, participants take courses through
Internet-based distance education. A second
three-week residency occurs at the beginning
of year two of the program, after which
participants undertake an applied major
project for their thesis, leading to
graduation.

For more information
Janet Amos, Program Coordinator
604.528.5623 or jamos@jibc.bc
Sue Sharma-White, Program Assistant
604.528.5619 or
ssharma-white@jibc.bc.ca

Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.bc.ca/clcl | General Inquiries: 604.528.5608 or 1.888.709.4085

7

Counselling
Counselling and
and Capacity
Capacity Building
Building

COUNSELLING AND
CAPACITY BUILDING
Individual Courses
Counselling and Capacity Building

10

Mental Health and Trauma

13

Creative and Expressive Therapies

14

Working with Children and Youth

16

Certificate Programs
Child Sexual Abuse Intervention Certificate
for Practitioners
• Child and Youth Stream
• Adult Survivor Stream

18

Enhancing Family and Community Capacity Certificate

21

Substance Use Certificate

24

Trauma Counselling and Clinical Intervention Certificate

27

Working with Youth and Their Families Certificate

29

Contract Only
Child Abuse and Neglect Support Worker Certificate

30

Supporting Adult Survivors Certificate

30

Supporting Child, Adolescent, and Adult
Survivors Certificate

30

Couple and Family Therapy Certificate

31

Aboriginal Trauma Certificate

31

Counselling and Capacity Building

COUNSELLING AND CAPACITY BUILDING

If you are in the helping professions,
you will find a certificate or course
here that will enhance your skills and
knowledge. Our programs range from
substance use and harm reduction
to adventure-based learning, and
from alternative healing techniques
to counselling survivors of abuse.
Most courses can be taken as part of
a certificate or on an individual basis.
Certificates and courses can also be
customized for your agency or group.
For training options, contact Susan
Forest at 604.528.5685 or
sforest@jibc.bc.ca.

Downtown Victoria Campus
We are pleased to announce that five
of our courses are now offered at
the Justice Institute of BC’s Victoria
campus, located at 910 Government
Street. All Counselling and Capacity
Building courses are available on a
contract basis. For more information or
to request other offerings for Victoria,
call Susan Forest at 604.528.5685 or
e-mail sforest@jibc.bc.ca.
The following courses are offered at the
Victoria campus:
• Transformative Community Practice:
[Re]Moving the Margins (#COUNS104)
• Everything You Ever Wanted to Know
about the DSM-IV-TR (#EP204)
• Using the DSM-IV-TR with Children
and Youth – Introductory Level
(#MH008)
• Expressive Play Therapy Methods Level
I (#CY104) and Level II (#CY104A)
• Introduction to Trauma and PostTraumatic Stress Reactions (#EP251)

Group Rates for New
Courses
A group rate is available for NEW
COURSES ONLY for three or more
persons from the same organization.
This rate applies only if all persons
register at the same time.

Be sure to look for our innovative
new courses in working with boys,
sex therapy, multicultural
approaches, and much more. As well,
take a look at our new certificate
program,“Enhancing Family and
Community Capacity.”

Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.bc.ca/clcl | General Inquiries: 604.528.5608 or 1.888.709.4085

9

Counselling and Capacity Building – Individual Courses – Counselling and Capacity Building

INDIVIDUAL COURSES

thoughts, feelings, and actions; and
differentiating between support, counselling,
and therapy. Demonstrations, video clips,
and discussions are used.
Date(s):
September 29-30, 2004
Fee:
$235
Instructor(s): Elaine Stoll

Building Bridges –
A Multicultural Approach
(#COUNS103)

New!

This two-day course is for professionals
who work in a multicultural environment.
Emphasis is on an experiential
understanding of privilege imbalances
and the pivotal relationship between
professionals and multicultural clients.
The course provides an introduction to
constructivism in individual and family
therapy as it can be applied to so-called
minority clients.
Date(s):
February 17-18, 2005
Fee:
$235; group rate, $215
Instructor(s): Geoffrey Ayi-Bonte

Building on Client Strengths
(#EP196)

COUNSELLING AND
CAPACITY BUILDING
These courses are designed for counsellors
and other professionals who are currently
working with clients and are interested in
building and refining their counselling skills.
There is no application process, and
participants may register for these courses
as they choose. Some courses may be used
as electives in certificate programs.

Advanced Innovative
Practices in Clinical
Supervision (#EP378)

New!

This one-day course provides an opportunity
to further evolve the concepts presented in
Clinical Supervision: Innovative Practices
(#EP278) to another level through role-play,
in-depth discussion, and self-reflection.

10

Participants are invited to bring
audio/videotapes of past work for group
review and feedback. Prerequisite(s):
#EP278 or experience.
Date(s):
May 24, 2005
Fee:
$125; group rate $115
Instructor(s): Monica Franz

Becoming a More Effective
Counsellor (#EP508)
In this course, participants explore
verbal and non-verbal counsellor/client
communications, review a process for
reflecting feelings and thoughts, discuss
how to use silence effectively, consider
how to minimize boundary violations, and
identify specific steps to ensure that clients
are learning problem-solving skills. Topics
include: 18 characteristics of effective
counsellors; modelling congruency of

Clients bring their specific problems and,
in some cases, destructive behaviours to
their relationships with helping professionals.
It is often difficult for the client and the
worker to consider the strengths underneath
these behaviours. In this course, participants
will review the essential elements of Choice
Theory, develop skills in enhancing existing
strengths in their clients, and explore the
psychological need motivating these
behaviours and survival strategies. Emphasis
is on avoiding common pitfalls for support
workers, and on supporting clients to
strengthen internal responsibility for their
behavioural choices.
Date(s):
November 25-26, 2004
Fee:
$235
Instructor(s): Elaine Stoll

Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.bc.ca/clcl | General Inquiries: 604.528.5608 or 1.888.709.4085

The course is for a wide range of mental
health care and social service practitioners.
It focuses on how clinical supervision is
conceptualized from a theoretical point
of view, delivered as a practical service,
evaluated for effectiveness, and developed
as a professional praxis. Current research
informs the theoretical component of the
course, and there is ample opportunity for
discussion, self-evaluation, and group
exercises. An extensive bibliography is
included in the handouts for further research.
Date(s):
February 7-8, 2005
Fee:
$235
Instructor(s): Monica Franz

Counselling Skills: The Art
of Asking Effective Questions
(#EP587)
Counsellors and others in the helping role
often ask themselves how they can use their
limited time more wisely. Skillfully asking
questions is not only an art but also an
important aspect of their role. In this course,
participants will explore the six essentials
of asking good questions: how to ask welltimed questions, themes related to asking
questions, discovering what your questioning
style is and how to broaden it, making
better use of time spent in the role of
counsellor/helper, and why having good
listening skills is not enough.
Date(s):
March 3-4, 2005
Fee:
$235
Instructor(s): Elaine Stoll

Facilitating Parenting Groups –
Essential Skills (#EP586)
This course provides facilitators of parenting
groups with a range of useful techniques
for clarifying parental role, styles, and
approaches; keeping parents focused on
their choices, not their children’s behaviour;
and using the developmental stages of
children as a dynamic tool. Emphasis is
on helping parents distinguish partner issues
from parenting problems, and their own
childhood from their children’s childhood.

Participants will develop their confidence
in using spontaneity and identifying the
“teachable moment,” and learn creative
ways of presenting material that minimizes
defensive reactions from individuals or the
group. The course also examines how to
access the most current print, video, and
Web-based resources.
Date(s):
January 21-22, 2005
Fee:
$235
Instructor(s): Elaine Stoll

Fostering and Encouraging
Client Responsibility (#EP524)
In this course, participants will learn how to
effectively encourage clients to develop more
self-reliance and identify more effective ways
to think about their problems/solutions, the
choices they make or do not make, and the
consequences of their choices. As workers,
we can unintentionally and indirectly collude
with individuals to remain “stuck,” become
dependent on others to solve their problems,
and focus on the evaluation of others, such
as teachers, counsellors, peers, and so on.
This workshop is practical and skill-based.
Date(s):
June 9-10, 2005
Fee:
$235
Instructor(s): Elaine Stoll

Mask and Mirror: The Many Faces
of Shame (#EP214)
Shame is a primal human response to loss
of mutuality or power within relationships
to family, groups, or community. Participants
will examine the central role of shame in
the dynamics of trauma, abuse, addictions,
attachment, eating disorders, and dissociative
states of consciousness. They will gain
knowledge and skills for addressing clients’
shame.
Date(s):
July 14-15, 2005
Fee:
$235
Instructor(s): Margaret Jones-Callahan

The Place of Meditation
in Capacity Building
(#COUNS106)

New!

Designed for the Justice Institute of BC
this exciting new skills based course is not
to be missed. Counsellors and mental
health practitioners alike will have a unique
opportunity to gain an understanding
of how to assist clients through the art
of meditation. Participants will learn
meditation techniques geared for the western
mind and how these systems help clients
to help themselves through a deeper
understanding of their own identity.
Emphasis is placed on providing tools to
help build client strengths, and assist with
anxiety disorders. The course offers an
opportunity to shift perspective and gain an
understanding of the root causes of today’s
anthropological dilemma: Our inhumanity
to one another.
Date(s):

October 22 -23,2004
May 11-12, 2005
Fee:
$245; group rate, $225
Instructor(s): Faye Fitzgerald

Sex Therapy for Non-Sex
Therapists (#COUNS101)

New!

Counsellors often feel understandably
unprepared to deal with the sexual concerns
of their clients. This course provides
accurate, non-judgmental sexuality
information and familiarizes clinicians
with appropriate intervention techniques;
reviews current sex therapy models; discusses
sexual dysfunctions and their treatments;
and identifies methods that counsellors can
use to assess their competence to address
(or refer) various sexual issues. Sexually
explicit materials are viewed and discussed.
Participants will gain the comfort and
knowledge they need in order to address
their clients’ sexual issues, and will
restructure their own sexual attitudes
in order to become more approachable,
understanding, and inclusive therapists.
Date(s):
September 20-21, 2004
Fee:
$245; group rate, $225
Instructor(s): Pega Ren

Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.bc.ca/clcl | General Inquiries: 604.528.5608 or 1.888.709.4085

11

Counselling and Capacity Building – Individual Courses – Counselling and Capacity Building

Clinical Supervision:
Innovative Practices (#EP278)

Counselling and Capacity Building – Individual Courses – Counselling and Capacity Building

Values of Inclusion:
Collaborative Ethics in
Multicultural Counselling
(#COUNS105)

New!

As we work in increasingly culturally
diverse contexts with multiple, and at times
contradictory, perspectives and values, the
practice of skilled reflection on ethical
praxis is crucial to fostering meaningful
and respectful interpersonal, professional,
and therapeutic environments. Among our
many challenges, particularly in multicultural
contexts, is our professional commitment to
enriching our ethical practice. Collaborative
ethics invites us, through deep understanding
of others and personal reflective practices, to
develop insights and skills that reflect the
value of inclusion.
This course is for therapists, counsellors,
social workers, and other social service and
mental health professionals. An extensive
bibliography is provided for further research.
Date(s):
December 13-14, 2004
Fee:
$235; group rate, $215
Instructor(s): Monica Franz

Transformative Community
Practice: [Re]Moving the
New!
Margins (#COUNS104)

Understanding Pharmacology
from a Counsellor’s Perspective
(#EP308)

This course is for those who work with
members of marginalized populations or are
involved in developing programs and policies
to support members of marginalized groups.
It introduces participants to a specific form of
community practice known as Transformative
Community Practice, which is built on a
foundation of engagement and community
capacity building. This method of working
in community requires a new understanding
of the professional practitioner’s role in
facilitating and supporting community
involvement when working with
marginalized communities. Participants
will learn how to, in Adrienne Rich’s words,
“build from the ground up.”

This course is for any helping professional
interested in expanding their knowledge of
pharmacology and how it pertains to clinical
counselling situations. Topics include the
central nervous system, anti-depressant
medications, anti-anxiety medications, and
drugs used to treat schizophrenia and bipolar
disorder. Special emphasis is placed on
substance abuse and the consequences of
mixing psychotropic medications with street
drugs. Through discussion and case
scenarios, participants will gain knowledge
of psychotropic medications, including their
effects, side effects, lethality, and interactions
with street medications.

Date(s):

November 29-30, 2004
July 5-6, 2005 (Victoria)
Fee:
$245; group rate, $225
$294 (Victoria);
group rate $274
Instructor(s): Jannit Robinovitch

12

Working with Complicated New!
Grief (#COUNS102)
This one-day course explores challenging
clinical situations in which the “normal”
process of grief does not seem to apply,
such as violent crime and symbolic loss.
It describes factors that complicate grief,
and presents a model for evaluating when
a client’s process ought to be cause for alarm,
as opposed to being a normal process.
The course also examines the relationship
between post-traumatic stress disorder
(PTSD) and grief, and offers a model for
distinguishing the two.
Date(s):
March 4, 2005
Fee:
$125; group rate, $115
Instructor(s): Kathy Priest-Peries

Date(s):
November 26-27, 2004
Fee:
$245
Instructor(s): Munir Velji

Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.bc.ca/clcl | General Inquiries: 604.528.5608 or 1.888.709.4085

Date(s):
November 8-9, 2004
Fee:
$235
Instructor(s): Monica Franz

Using the DSM-IV-TR with
Children and Youth – Introductory
Level (#MH008)

MENTAL HEALTH
AND TRAUMA
These courses provide mental health
practitioners and counsellors with the
opportunity to analyze and synthesize
current issues and practices in the field
of mental health and trauma counselling,
including intervention skills, differential
diagnosis, and treatment planning.

Everything You Ever Wanted
to Know about the DSM-IV-TR
(#EP204)
This introductory course is for
professionals interested in increasing their
understanding of psychiatric concepts
and processes in order to better serve
their clients who are receiving
medical/clinical services within the
mental health system. Participants will
examine the Diagnostic and Statistical

Manual of Mental Disorders: DSM-IVTR (4th edition), review basic psychiatric
diagnostic terminology, and explore the
Multi-Axial Evaluation according to
DSM-IV-TR criteria. Common
diagnostic categories such as mood
disorders, anxiety disorders, and
personality disorders will be discussed,
highlighting the role of non-medical
mental health professionals in the
diagnostic process.

Date(s):

December 6-7, 2004
June 13-14, 2005 (Victoria)
Fee:
$245, $306 (Victoria)
Instructor(s): Joe Solanto

Introduction to Trauma and
Post-Traumatic Stress Reactions
(#EP251)
This course brings together a broad
range of trauma responders, including
counsellors, front-line workers, support
workers, victim service workers, peer
personnel from high-risk professions,
and other service providers working with
survivors in a variety of contexts. All
aspects of trauma and its consequences
are addressed, including critical incidents
and the acute and long-term impacts of
trauma. Interventions for recovery at all
levels are reviewed.
Date(s):

September 30 - October 1,
2004
January 24-25, 2005
(Victoria)
Fee:
$245, $306 (Victoria)
Instructor(s): Joe Solanto

Resiliency Across the Life Span
(#MH007)
This course provides mental health
professionals with skills for enhancing
clients’ resiliency. Developing clients’
resiliency ensures that stressful life
challenges are not merely survived
or endured but become psychological
resources for the future. The ability of

This introductory course is for any
professional working in a mental health
or school setting who wants to develop a
basic understanding of and facility with
mental health diagnoses for children and
youth. It provides an introduction to
the organization and content of the DSMIV-TR and to the relevant diagnostic
theories and applications in mental health
practice with children and youth. It provides
a balanced presentation of the benefits and
pitfalls of mental health diagnoses for
children and youth as well as the ways in
which the Diagnostic and Statistical
Manual of Mental Disorders can be used
responsibly.
Date(s):

October 18-19, 2004
April 18-19, 2005 (Victoria)
Fee:
$245; $306 (Victoria)
Instructor(s): Joe Solanto

Understanding Children and
Youth Who Have Experienced
Trauma (#CY240)
This course provides an understanding
of the impact of trauma across the
developmental lifespan of children and
adolescents, and examines the resulting
coping mechanisms. Participants will
explore the support needs of children and
adolescents who have experienced trauma
and examine specific skills for meeting
these needs.
Date(s):
April 5-6, 2005
Fee:
$245
Instructor(s): Natalie Clark,
Cheryl Bell-Gadsby

Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.bc.ca/clcl | General Inquiries: 604.528.5608 or 1.888.709.4085

13

Counselling and Capacity Building – Individual Courses – Mental Health and Trauma

mental health professionals to maintain and
enhance their own resiliency may contribute
to their longevity and vitality in the field and
help avoid unskilled reactions to stress such
as burnout, stagnation, or despair. This
course attends to the parallel process of
developing and maintaining resiliency for
those in the mental health care professions.

Counselling and Capacity Building – Individual Courses – Creative and Expressive Therapies

CREATIVE AND
EXPRESSIVE THERAPIES
Complementary healing practices and art
and play therapy can provide valuable tools
for addressing client needs. The following
courses were developed for workers in
“mainstream” agencies as well as counsellors
in private practice.

Art and Play Therapy Series

The courses in this series are designed to
provide practitioners with a basic
understanding of art therapy, play therapy,
and other expressive therapies. There is no
application process; students may register
for courses individually or register for the
whole series.
For courses taught by Marie-Jose Dhaese,
students with a master’s degree in a related
field may apply for Continuing Education
Units towards registration with the
Association for Play Therapy International.
Please contact the Centre for Expressive
Therapy at 250.335.1829 or visit
www.centreforexpressivetherapy.com
for more details.

Expressive Play Therapy Methods
Level I (#CY104)
This introductory course is for counsellors,
social workers, child care workers, and
mental health professionals working with
children 3 to 12 years old. The course
focuses on expressive play therapy methods
and examines the function of art and
play through the developmental stages.
Participants will have the opportunity
to become familiar with the toys and art
therapy exercises used in working with
children in this age group.

14

Date(s):

October 18-19, 2004
July 5-6, 2005
January 24-25, 2005 (Victoria)
Fee:
$250 (includes materials);
$312 (Victoria)
Instructor(s): Marie-Jose Dhaese

Expressive Play Therapy Methods
Level II (#CY104A)
This course is for practitioners who use play
and various expressive therapies in their
work with children. The course includes
guiding principles of child-centered play
therapy, the intake process, setting up a
playroom, how to structure the session,
when to lead and when to follow, and
permissiveness and limits. These issues are
illustrated by a videotape of excerpts from
sessions and practised through role-plays.
Prerequisite(s): Expressive Play Therapy
Methods (#CY104) or one year of
experience in play therapy at work or school.
Include your resume with the registration
form.
Date(s):

October 20-21, 2004
July 7-8, 2005
January 26-27, 2005 (Victoria)
Fee:
$250 (includes materials);
$312 (Victoria)
Instructor(s): Marie-Jose Dhaese

Expressive Play Therapy Methods
with Abused and Neglected
Children (#CY104B)
This course is for practitioners who use art
and play therapy in their work with children
who have experienced and disclosed neglect
and abuse. Course content reviews
theoretical principles underlying the use of
art and play therapy with traumatized
children and illustrates ways of addressing
the main clinical issues of neglected and
abused children. Prerequisite(s): Expressive
Play Therapy Methods Level I (#CY104) or
Expressive Play Therapy Methods Level II
(#CY104A).
Date(s):
April 21-22, 2005
Fee:
$280 (includes materials)
Instructor(s): Marie-Jose Dhaese

Images of Trauma in Children’s
Art, Play, and Sandplay (#TS518)
This course focuses on the role of imagery
in helping children come to terms with their
traumatic experiences. A variety of expressive
therapy methods that encourage children’s
symbolic expression as well as provide ways
of creating healing images to facilitate the
recovery process are considered. Through a
slide presentation, the presenter explores and
discusses the images created by traumatized
children in their art, play, and sandplay
through the various stages of their healing
process. The role of the therapist and the
challenges of each stage in facilitating such
a process are discussed. The patterns of
imagery and symbols created at various
stages, depending on the type of trauma, are
also considered. Prerequisite(s): Expressive
Play Therapy Methods Level I (#CY104)
or equivalent.
Date(s):
May 19-20, 2005
Fee:
$280 (includes materials)
Instructor(s): Marie-Jose Dhaese

Art Therapy in Early Stages of
Addiction Recovery (#AD210)
Art therapy is increasingly recognized in
the addictions treatment communities as
a clinically valuable intervention. The art
therapeutic process is uniquely suited to
meet the therapeutic needs of the client in
early recovery in terms of psychodynamic,
humanistic, cognitive, behavioural, and
Bowenian theoretical paradigms. Topics in
this course include art therapeutic principles
of practice; issues in art therapeutic clinical
dynamics and interventions in early
recovery; potential benefits and
contraindications of art therapy in general
and specific media and techniques,
interventions, and directives. No art-making
experience is required.
Date(s):
June 2-3, 2005
Fee:
$250 (includes materials)
Instructor(s): Monica Franz

Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.bc.ca/clcl | General Inquiries: 604.528.5608 or 1.888.709.4085

The Place of Meditation
in Capacity Building
(#COUNS106)

Issues such as chronic pain, anxiety,
depression, and trauma reactions affect
clients both physiologically and emotionally,
and are rarely resolved using cognitive
therapy alone. This course explores
therapeutic interventions from energetic,
solution-focused, and metaphorical
approaches. Participants will acquire
practical clinical tools for heightening mindbody communication; refine and integrate
communication skills with energetic
bodywork; develop hands-on skills to shift
the client’s internal frame of reference to a
healthier, more proactive stance; explore a
framework that integrates healing touch,
hypnosis, guided imagery, and other
counselling skills; and examine legal and
ethical issues related to touch therapy.

Designed for the Justice Institute of BC
this exciting new skills based course is not
to be missed. Counsellors and mental
health practitioners alike will have a unique
opportunity to gain an understanding of
how to assist clients through the art of
meditation. Participants will learn meditation
techniques geared for the western mind and
how these systems help clients to help
themselves through a deeper understanding
of their own identity. Emphasis is placed on
providing tools to help build client strengths,
and assist with anxiety disorders. The course
offers an opportunity to shift perspective and
gain an understanding of the root causes
of today’s anthropological dilemma: Our
inhumanity to one another.

This course explores the relationship
between traumatic experience and personal
growth from a creative and energetic
perspective, and introduces the notion of
trauma as a healing path, paying particular
attention to sensing, containing, and
expressing traumatic material within a
context of safety and trust. Specific skill
development areas include assisting clients
in understanding trauma as a healing
imperative; basic energetic and integrative
practices for working with traumatic
material; basic containment strategies for
grounding, centering, and boundaries; and
developing a professional network for
dealing with clients’ dissociation and feelings
of being overwhelmed.

Date(s):

Date(s):

Date(s):
March 15-16, 2005
Fee:
$245 (includes materials)
Instructor(s): Cheryl Bell-Gadsby

Introduction to Art Therapy for
Counsellors and Therapists (#CY250)
This course is for therapists, counsellors,
and other mental health professionals who
integrate some form of art making into their
clinical work but who are not certified art
therapists. The course will provide
introductory information on the theory and
practice of art therapy, enabling participants
to use this powerful therapeutic medium
with effectiveness, skill, and ethical integrity.
Areas covered include the therapeutic benefits
and contraindications of art therapy, ethical
and liability issues, creating and maintaining
an art therapeutic environment, vicarious
traumatization, and boundary management.
Opportunities will be provided for
experiential exercises and case studies.
Date(s):
December 9-10, 2004
Fee:
$250 (includes materials)
Instructor(s): Monica Franz

New!

October 22-23,2004
May 11-12, 2005
Fee:
$245; group rate, $225
Instructor(s): Faye Fitzgerald

Wisdom in the Wound:
An Integrative Approach to
Trauma (#IHC002)

October 8-9, 2004
May 6-7, 2005
Fee:
$235
Instructor(s): Ross Laird

Metaphor, Imagery and
Relaxation: Tools for Health New!
and Healing (#IHC102)
Metaphorical communication is central
to therapy and change. Metaphor, energetic
bodywork, imagery, and hypnotic techniques
share a powerful complementary relationship.
Our state of mind can dramatically influence
our health and creative potential. This
course introduces participants to the use
of guided imagery, metaphor, and specific
energy-based healing and relaxation
techniques. These skills help practitioners
and their clients replenish the mind and the
body as well as manage trauma and a wide
variety of symptoms, including chronic pain,
anxiety, and depression. The format consists
of lecture, demonstration, discussion, and
skill practice.
Date(s):
November 2-3, 2004
Fee:
$235; group rate, $215
Instructor(s): Cheryl Bell-Gadsby

Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.bc.ca/clcl | General Inquiries: 604.528.5608 or 1.888.709.4085

15

Counselling and Capacity Building – Individual Courses – Creative and Expressive Therapies

Integrating Energetic Bodywork
into the Counselling Process
(#IHC004)

Counselling and Capacity Building – Individual Courses – Working with Children and Youth

WORKING WITH
CHILDREN AND YOUTH
These courses address the special issues
related to providing innovative support
and counselling to children and youth,
including the impact of and relationship
between gender, violence, substance misuse,
and trauma on the experiences of child
and adolescent development. A variety
of professionals such as youth and child
care workers, alcohol and drug counsellors,
teachers, social workers, and other
practitioners who work with children and
youth in a range of community settings
will benefit from these courses.

Theories and Foundations
of Adventure-Based Learning
(#CY221)
This largely experiential course provides an
introduction to the history and application
of adventure-based learning and the
underlying theoretical models from the fields
of psychology and experiential learning. The
beginning stages of group formation will be
identified and participants will reflect on the
professional and ethical standards for
ensuring physical and psychological safety
for group members.
Date(s):
January 21-22, 2005
Fee:
$ 235
Instructor(s): Chris Moore

Therapeutic Applications
of Adventure-Based Learning
(#CY222)
This course reviews the history of the
use of adventure-based learning to achieve
therapeutic goals in a wide variety of
settings. The common theoretical basis
of adventure-based learning and several
widely accepted therapeutic models are
described. The use of diagnostic and
assessment strategies and program/
treatment planning in keeping with
therapeutic goals are discussed. Particular
emphasis is placed on facilitating structured
experiences for youth at risk in order to
overcome tendencies towards resistance,
acting out, and dropping out. Program
variations for use with different populations,

16

such as substance misusers, violent offenders,
and so on, are reviewed. Literature and
research reviews that address program
effectiveness are examined.
Date(s):
April 4-5, 2005
Fee:
$245
Instructor(s): Joe Solanto

A Strengths-Based Approach to
Working with Challenging and
High-Risk Youth Behaviour
(#MH010)
This course is for therapists, social workers,
mental health professionals, child care
counsellors, teachers, and other practitioners
working with youth. Participants will
develop skills to identify and assess risk
factors and indicators for suicidal ideation,
self-harm, and other high-risk behaviours
often exhibited by youth. Current theories
of male and female adolescent development
and resilience are reviewed, and innovative,
practical interventions applicable to both
everyday work and crisis situations are
provided.
Date(s):
November 23-24, 2004
Fee:
$245
Instructor(s): Cheryl Bell-Gadsby,
Natalie Clark

Children Exposed to Family
Violence (#CY232)
This course is for those involved in assessing
or working with children, youth, or families
where violence has been an issue. Participants
will examine the behaviour and coping styles
of children exposed to violence, and effective
strategies for responding. The course also
offers an overview of working with families
from culturally diverse backgrounds,
including Aboriginal and immigrant
families. Through case studies, participants
will learn about appropriate interventions,
including how to handle disclosures of
witnessing abuse. They will also look at
the impact of abuse on parenting and
strategies for supporting parents to better
help their children.
Date(s):
February 14-17, 2005
Fee:
$460
Instructor(s): Tulia Castellanos,
Monique Gray-Smith

Dealing with Self-Mutilative
Behaviour In Young People New!
(#CY224)
Self-mutilative behaviour in young people
in care is a major cause of concern. Not only
can it often cause long-term physical damage
to the young person but it is also quite
distressing to caregivers, family members,
and other clients. It can also cause severe
disruption in residential programs and
community settings. Self-mutilation is
difficult to understand and even more
difficult to treat successfully. This course
examines the dynamics and treatment of
self-mutilative behaviour in young people.
It provides definitions of the behaviour,
explores the differences between selfmutilation and suicide, and discusses the
prevalence of the problem. It also examines
various interventions and staff reactions to
the behaviour, and looks at the possible
contagion factors within the therapeutic
milieu and community settings.
Date(s):
June 17-18, 2005
Fee:
$245; group rate, $225
Instructor(s): Grant Charles

Getting Girls Off the Scale,
Off the Couch and on with
Their Lives (#CY255)
This one-day course is for public health
nurses, nutritionists, counsellors, teachers,
youth workers, fitness instructors, and others
working with girls. It examines the spectrum
of weight concerns that girls struggle with –
disordered eating, eating disorders, and
childhood obesity – and provides practical
skills to address these issues. Participants
will consider female development, gender,
and socialization; explore their beliefs and
attitudes about body size; debunk the
myths around obesity; and develop an
understanding of the barriers to girls’
participation in physical activity. They will
learn skills for responding to girls who “feel”
fat; ideas for integrating eating disorder
prevention into their practice; and ideas for
creating a body-friendly environment and
a non-dieting approach.
Date(s):
November 24, 2004
Fee:
$125
Instructor(s): Sandra Friedman

Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.bc.ca/clcl | General Inquiries: 604.528.5608 or 1.888.709.4085

New!

This two-day course explores the layers of
loss implicit for children by virtue of being
in foster care. An examination of attachment
and its relationship to grief is presented as
well as a model for understanding the grief
process. Specific emphasis is placed on the
unique grief process of children and the
relationship between grief and child
development. The course also presents a
framework for working with natural parents
in the context of grief and for planning in
a way that balances safety issues with the
preservation of attachments. The course
explores the losses experienced by foster
caregivers by virtue of their role as care
providers and presents a model for self-care.
Date(s):
October 14-15, 2004
Fee:
$235; group rate, $215
Instructor(s): Kathy Priest-Peries

Making Connection with Male
Youth (#WCY102)
In this course, those working and/or living
with boys or young men will acquire
practical skills in preventing and resolving
interpersonal conflict patterns typical to
male youth. Exploring the effects of male
socialization processes, fatherless families, and
the absence of intentional rites of passage,
will increase participants understanding of
the dynamics of young male’s interpersonal
relations. Through experiential learning and
simple arts-based practices participants will
increase their ability to use interaction and
language styles specifically amenable to make
youth. This is a focus on how to pass on
these same skills to make youth themselves.
Date(s):
September 27-28, 2004
Fee:
$235; group rate $215
Instructor(s): David Hatfield

Putting a Youth Twist into
Substance Use Information
New!
and Youth Services (#AD207)

Understanding Children and
Youth Who Have Experienced
Trauma (#CY240)

This course is for those who work with,
or are interested in working with, substancemisusing youth. Basic substance use
information will be reviewed, with an
emphasis on the unique needs of youth
and how they differ from those of adults.
Participants will review models of substance
use, harm reduction, stages of use, and the
model of change through a “youth lens”;
learn how to implement tools that will help
youths assess their own substance use; and
learn how to create effective youth services.

This course provides an understanding
of the impact of trauma across the
developmental lifespan of children and
adolescents, and examines the resulting
coping mechanisms. Participants will
explore the support needs of children and
adolescents who have experienced trauma
and examine specific skills for meeting these
needs.

Date(s):
January 10-11, 2005
Fee:
$245
Instructor(s): Kathy Snowden,
Mary Anne Crabtree

SafeTeen, Powerful Alternatives:
Skills to Stand Strong Without
Violence (#EP562)
This course presents SafeTeen, a dynamic
and highly successful skill-based violence
prevention program that has been endorsed
by the BC Teachers’ Federation. SafeTeen
introduces a youth-specific assertiveness
model that offers gender-specific strategies
for managing fear and anger, as well as giving
youth a way of standing up for themselves
and for what they believe in without
violence. Grounded in theory on socialization
and gender, this training addresses the roots
of violence and exposes the dynamics of
power and powerlessness as the underlying
factors in harassment, bullying, and assault.
Participants will gain concrete harassment
and violence prevention strategies to pass on
to the youth they work with. The course is
valuable for youth workers, teachers, and
counsellors, and is ideal for a woman and
a man to attend as a team.

Date(s):
April 5-6, 2005
Fee:
$245
Instructor(s): Natalie Clark,
Cheryl Bell-Gadsby

Using the DSM-IV-TR with
Children and Youth – Introductory
Level (#MH008)
For a course description, please see page 13.
Date(s):

October 18-19, 2004
April 18-19, 2005 (Victoria)
Fee:
$245; $306 (Victoria)
Instructor(s): Joe Solanto

Date(s):

November 22-23, 2004
June 23-24, 2005
Fee:
$270
Instructor(s): Anita Roberts

Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.bc.ca/clcl | General Inquiries: 604.528.5608 or 1.888.709.4085

17

Counselling and Capacity Building – Individual Courses – Working with Children and Youth

Grief and Loss and
Attachment Issues in
Working with Children
in Care (#WCY101)

Counselling and Capacity Building – Certificate Programs – Child Sexual Abuse Intervention Certificate for Practitioners

CERTIFICATE PROGRAMS

• Once your application has been approved,
please register directly with the
Registration Office at 604.528.5590.
• There is a $25 non-refundable admission
fee.

How the certificate and courses
are offered
Courses are open to certificate students only.
Courses are divided into two streams: child
and adolescent, and adult. Availability of
each stream is based on enrollment.

How to complete the certificate
Full attendance is required.

STEP: 1
Complete the Integrated Core Module
(see course description starting on this page).

STEP: 2
Choose either the child and adolescent
stream or the adult stream
(see course descriptions beginning on page 19).

STEP: 3
In this section, you will find the following
certificate programs:
• Child Sexual Abuse Intervention
Certificate for Practitioners
New!
• Enhancing Family and
Community Capacity Certificate
• Substance Use Certificate
• Trauma Counselling and Clinical
Intervention Certificate
• Working with Youth Certificate

CHILD SEXUAL
ABUSE INTERVENTION
CERTIFICATE FOR
PRACTITIONERS
Who should attend
Counsellors and other practitioners working
in a therapeutic setting with child,
adolescent, and adult survivors of childhood
sexual abuse.

18

What participants learn
This certificate prepares participants to work
therapeutically with child, adolescent, or
adult survivors of child sexual abuse.
Sessions cover treatment and self-care
techniques as well as legal information.

How to apply
• We recommend that you apply at least
two months before the certificate begins,
because:
– It can take up to five working days
to process an application.
– Once an applicant is accepted,
we recommend registering at least
10 days before the classes begin.
• Complete the application form on page 65.
• Include your resume with your application
form.
• Application forms are valid for one year
only. Students will be required to reapply
if courses are not taken within one year
of acceptance into the program.

Complete two days of electives in your
designated area of specialization.

For more information
Program Assistant
604.528.5875 or cacb@jibc.bc.ca

Integrated Core Module (5 days)
(#CSA204)
Date(s):
Fee:

March 7-11, 2005
$600

Day 1: Overview
Sexual abuse is explored as a systemic and
societal problem, and as exploitation of a
child’s vulnerability and powerlessness.
Participants learn to understand the
individual victim in a broad context that
includes historical, social, cultural, political,
and legal responses to sexual abuse both in
Canada and in other countries.
Instructor(s): Heather Whiteford

Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.bc.ca/clcl | General Inquiries: 604.528.5608 or 1.888.709.4085

Sexual abuse assaults and deforms the
developmental growth of children and
adolescents. Grounding in developmental
process is central to understanding and
treating the impact of abuse. Participants
learn how sexual abuse impedes successful
resolution of developmental stages and the
implications of this for assessment,
intervention, and treatment for survivors
at all stages of the life cycle.
Instructor(s): Heather Whiteford

Day 3: Family Dynamics

Child and Youth Stream (#CSA206)

Adult Survivor Stream (#CSA207)

Date(s):
Fee:

Date(s):
Fee:

June 6-10, 2005
$600

Day 6: Dissociation and Memory

Day 6: Legal Issues

Dissociation is a key defence of the sexually
abused child and is mediated by the child’s
age and development. Participants will
gain both a theoretical understanding of
dissociation, memory, and development
and the practical skills for recognizing and
treating dissociation in children and youth.

The interface of adult survivors of childhood
sexual abuse with the legal system can be
confusing, controversial, and intimidating
for both survivors and clinicians. This course
helps clinicians understand the legal system,
legal precedents, and consequential
implications for clinical intervention and
case management.

Instructor(s): Cheryl Bell-Gadsby

Victims, family members, and clinicians
struggle together to make sense of the
wounding that comes from sexual abuse.
This course covers typical family dynamics
and presents skills for assessing individual
families. Participants develop a clear map
and guidelines that help them contain and
manage the confused and complicated
feelings and thoughts that family members
have towards each other.

Day 7: Legal Issues

Instructor(s): Heather Whiteford

Instructor(s): Wendy van Tongeren Harvey

Day 4: Assessment and Treatment:
An Overview
Effective intervention requires an ability
to assess and conceptualize treatment, and
to bring a structured approach to treatment.
Participants explore a theoretical model that
can guide their interventions and bring
predictability to the chaotic world of the
survivor. Participants learn to integrate
specific models developed to treat trauma
and child abuse into their existing
approaches to psychotherapy.
Instructor(s): Lisa Shatsky , Maggie Ziegler

Day 5: The Therapeutic
Relationship
Part of the treatment model conceptualizes
sexual abuse as a relational injury.
Participants explore how that injury impacts
the therapeutic relationship, and examine
how careful negotiation of the therapeutic
relationship and an understanding of the
complex feelings, thoughts, and defences
victims bring to the therapy setting can
lead to successful treatment outcomes.

June 6-10, 2005
$600

This course explores both family and
criminal court procedures related to child
sexual abuse, and defines the clinician’s role
when a child or adolescent they are working
with is involved in court proceedings.
The clinician’s role in providing “noncontaminating” support to the child or
adolescent through the court process is
explored.

Days 8 and 9: Treatment
Approaches
The treatment of sexually abused children
and youth is complex due to the child’s
often complicated relationships with family
members and non-familial caregivers. Early
decisions about treatment are critical for
successful outcomes. Participants will gain
a working knowledge of the beginning,
middle, and end stages of treatment, and
practical skills to support each stage.
Instructor(s): Lisa Shatsky

Day 10: Case Presentations/
Self-Care
Opportunity is provided for integration
of course material through participants’ case
presentations. The final hour and a half will
bring together the child and youth and adult
streams for completion of the core modules.

Instructor(s): Maureen McEvoy

Day 7: Dissociation and Memory
Dissociation is a key defence of the adult
survivor of childhood sexual abuse. This
course examines neurological, emotional,
and behavioural understandings of
dissociation, as well as the complex
relationship of dissociation to memory
and development. Participants gain a basic
knowledge of how dissociation functions for
adult survivors, and basic assessment skills.
Instructor(s): Maureen McEvoy

Days 8 and 9: Treatment
Approaches
These two days deepen participants’ clinical
understanding of treatment approaches with
adult survivors and skills in treatment
planning. Participants explore a range of
clinical tools for successful intervention in
the specific problems facing adult survivors
of childhood sexual abuse.
Instructor(s): Maureen McEvoy

Day 10: Case Presentations/
Self-Care
Opportunity is provided for integration
of course material through participants’ case
presentations. The final hour and a half will
bring together the child and youth and adult
streams for completion of the core modules.
Instructor(s): Maureen McEvoy

Instructor(s): Natalie Clark, Lisa Shatsky

Instructor(s): Natalie Clark , Maggie Ziegler

Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.bc.ca/clcl | General Inquiries: 604.528.5608 or 1.888.709.4085

19

Counselling and Capacity Building – Certificate Programs – Child Sexual Abuse Intervention Certificate for Practitioners

Day 2: Developmental Issues

Counselling and Capacity Building – Certificate Programs – Child Sexual Abuse Intervention Certificate for Practitioners

SUGGESTED ELECTIVES

Expressive Play Therapy Methods
with Abused and Neglected
Children (#CY104B)

Metaphor, Imagery and
Relaxation: Tools for Health New!
and Healing (#IHC102)

Understanding Children and
Youth Who Have Experienced
Trauma (#CY240)

For a course description, please see page 14.

For a course description, please see page 15.

For a course description, please see page 17.

Date(s):
April 21-22, 2005
Fee:
$280 (includes materials)
Instructor(s): Marie-Jose Dhaese

Date(s):
November 2-3, 2004
Fee:
$235; group rate, $215
Instructor(s): Cheryl Bell-Gadsby

Date(s):
April 5-6, 2005
Fee:
$245
Instructor(s): Natalie Clark,
Cheryl Bell-Gadsby

Integrating Energetic Bodywork
into the Counselling Process
(#IHC004)

The Place of Meditation
in Capacity Building
(#COUNS106)

For a course description, please see page 15.

For a course description, see page 15.

For a course description, please see page 12.

Date(s):
March 15-16, 2005
Fee:
$245 (includes materials)
Instructor(s): Cheryl Bell-Gadsby

Date(s):

Date(s):
March 4, 2005
Fee:
$125; group rate, $115
Instructor(s): Kathy Priest-Peries

Mask and Mirror: The Many Faces
of Shame (#EP214)
For a course description, please see page 11.
Date(s):
July 14-15, 2005
Fee:
$235
Instructor(s): Margaret Jones-Callahan

20

New!

October 22 -23,2004
May 11-12, 2005
Fee:
$245; group rate, 225
Instructor(s): Faye Fitzgerald

Working with Complicated New!
Grief (#COUNS102)

Therapeutic Applications of
Adventure-Based Learning
(#CY222)
For a course description, please see page 16.
Date(s):
April 4-5, 2005
Fee:
$245
Instructor(s): Joe Solanto

Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.bc.ca/clcl | General Inquiries: 604.528.5608 or 1.888.709.4085

and communities community development
and intervention, and measuring success in
work with families and communities. This
program blends theory, current issues and
skill development. The final course integrates
course learning with participants’ own
practice through a final on-line project.

Who should attend
This program is for front-line workers,
counsellors, therapists, clinical social
workers, psychologists, and other mental
health practitioners currently working in the
field with families and communities. It is
also open to those with post-bachelor’s and
master’s-level education who seek to update
their knowledge in the field of working with
families and communities.

What participants learn
Over the past ten years government funded
services and resources available to support
and assist families have been dramatically
reduced. Increasingly families and the
communities they live in are being called
upon to provide necessary supports and
resources.
This certificate program is designed to
enhance the knowledge and skills of a broad
range of service providers supporting
children, youth and families. The content
focuses on family and community capacity
building through the lens of resiliency and
community action to build safe and healthy
community environments in which families
can grow. This program uses a variety of
learning formats to present this knowledge
and accompanying skills.
Through seven courses and two days of
electives, consisting of thirty-one days of
classroom and on-line training, learners will
acquire a comprehensive understanding of
the issues and challenges faced by families.
Specific skills to increase and enhance the
problem solving and coping skills of families
and their communities will be explored.
Content includes the historical development
and current functioning of the family,
diversity within families, parenting styles,
services available to families, developing
effective relationships with diverse families

The courses focus on family and community
capacity through the lens of building
resiliency and the ability of communities to
take action around the needs of the families
within them. The goal is to build safe and
healthy community environments in which
families can grow.

How the certificate and courses
are offered
The program consists of seven core courses
and two days of electives. Participants can
complete the program in 10 months and
must complete the program in three years.
The introductory course is a prerequisite to
online learning and to the general subject
area, and it is highly recommended that the
remaining courses be taken in sequence.
Non-certificate students may register for any
course that interests them. All courses can
also be customized for your organization,
agency, or group.

How to apply
• We recommend that you apply at least
two months before the certificate begins,
because:
– It can take up to five working days
to process an application.
– Once an applicant is accepted, we require
registering at least 5 days before the
classes begin to ensure WebCT access.
• Prior to acceptance into the certificate
program, applicants must be a front-line
worker, counsellor, therapist, clinical social

worker, psychologist, or other mental
health practitioner currently working in
the field with families and communities,
or have a bachelor’s or master’s degree in
a relevant field.
• Complete the application form on
page 65.
• Include a resume with your application
form outlining relevant work experience,
past training in the field, academic
background, and/or volunteer experience.
• Once your application has been approved,
please register directly with the
Registration Office at 604.528.5590.
• There is a $25 non-refundable application
fee.

How to complete the certificate

STEP: 1
It is recommended that participants
complete required courses in the
following order
(see course descriptions beginning on page 22):

• Introduction to Capacity Building and
Online Learning (2 days) (#EFCC100)
• The Changing Face of the Family
(4 days, including two days online)
(#EFCC110)
• Developing Effective Relationships
with Diverse Communities and
Families (#EFCC114)
• Building Parenting and Family
Capacity (5 days, including two
online) (#EFCC120)
• Outcome-Based Approaches: Tools
and Evaluations (#EFCC117)
• Building Community Capacity
(#EFCC130)
• Final Project (#EFCC140)

STEP: 2
Complete two days of elective credit
courses in an area relevant to your
clinical practice offered at the Justice
Institute of BC.

For more information
Program Assistant
604.528.5875 or cacb@jibc.bc.ca

Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.bc.ca/clcl | General Inquiries: 604.528.5608 or 1.888.709.4085

21

Counselling and Capacity Building – Certificate Programs – Enhancing Family and Community Capacity Certificate

ENHANCING FAMILY
AND COMMUNITY
CAPACITY
New!
CERTIFICATE

Counselling and Capacity Building – Certificate Programs – Enhancing Family and Community Capacity Certificate

Developing Effective
Relationships with Diverse
Communities and Families
(#EFCC114)

COURSES

The Changing Face of the Family
(#EFCC110)

Introduction to Capacity Building
and Online Learning (#EFCC100)

In this course, participants will have an
opportunity to explore the historical
development of the family, then and now.
The course examines the many contradictions
family life presents and the question of
whether the Canadian family is in crisis today.
It compares and contrasts trends, quick fixes,
and problem-solving styles employed by
families, as well as those offering services to
families. Topics include the elements of the
helping dynamic that continue through
time; how helping families currently requires
expanded knowledge and practical skills; and
six resiliency factors. Participants will be
encouraged to assess how they can play a
stronger role in assisting families to build
and extend their capacity to cope during
times of change. The course starts and ends
with one day of working online from a
location of your choosing using a virtual
WebCT classroom. Participants will also meet
for two consecutive days of classroom work
at the JIBC. Prerequisite(s): Introduction
to Capacity Building and Online Learning
(#EFCC100).

More and more courses are completely
available online or integrate online learning
and face-to-face classroom learning. This
certificate program is no exception. While
much of the certificate will be in JIBC
classrooms, aspects of each course will have
online activities. This two-day course will
therefore take place in one of the JIBC
computer labs and will familiarize you with
using a WebCT virtual classroom; accessing
the JI online library; expanding levels of
information literacy; using this certificate’s
website; and completing some online
assignments. Participants will be introduced
to all instructors.
Date(s):

October 4-5, 2004
January 6-7, 2005
Fee:
$250
Instructor(s): Emily Renoe

In this four-day course, participants will
consider effective strategies for engagement
with diverse families and communities, and
for overcoming barriers to connection.
Practical skills will be considered within a
social justice model, and participants will
develop their own working theoretical
framework. In addition tools for dealing
with conflict and the development of
relational resilience with families and
communities will be considered.
Participants will also address building
relationships across differences and will
develop effective strategies to deal with
challenges that they may encounter in their
work. This course will start and end with
one day of online instruction, using a virtual
WebCT classroom. In addition, we will
meet for two consecutive days of classroom
work at the JI.
Date(s):

February 3-4, 2005
(classroom) + 2 days online
Fee:
$490
Instructor(s): Natalie Clark, Sarah Hunt

Building Parenting and
Family Capacity (#EFCC120)
In this course, participants will first consider
the question “Do parents really matter?” The
course examines the relationship between the
developmental stages of children and the
developmental stages of parents, and
explores the interplay between discipline,
parenting, and the changes families
experience over their lifetime. A second
question participants will consider is “What
is meant by ‘short-/long-term parenting
outcomes’?” Parenting styles and
intervention programs are compared and
assessed through the lens of building
capacity and resiliency. This course starts and
ends with one day of working online using a
virtual WebCT classroom. In addition,
participants will meet for three consecutive
days of classroom work at the JIBC.

Date(s):

November 18-19, 2004
(classroom) + 2 days online
Fee:
$490
Instructor(s): Elaine Stoll

22

Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.bc.ca/clcl | General Inquiries: 604.528.5608 or 1.888.709.4085

Date(s):

April 7-9, 2005
(classroom) + 2 days online
Fee:
$600
Instructor(s): Elaine Stoll

Outcome-Based Approaches:
Tools and Evaluations (#EFCC117)
With the move to accreditation for agencies
and the increasing demand from funding
bodies for measurable program results, it is
important for both agencies and individual
practitioners to be able to define specific
goals with demonstrable results. This course
provides practitioners with examples of best
practice, assessment tools, and outcome
statements that address the demands of
funding bodies. Participants will learn to
write measurable goals and outcome
statements for their work with families or
communities. The course starts and ends
with one day of working online using a
virtual WebCT classroom. In addition,
participants will meet for two consecutive
days of classroom work at the JIBC.
Prerequisite(s): Introduction to Capacity
Building and Online Learning (#EFCC100).
Date(s):

May 13-14, 2005
(classroom) + 2 days online
Fee:
$490
Instructor(s): Mike Stockdale

Building Community Capacity
(#EFCC130)
The course deals with conceptual and
practical considerations for community
action involving the general public,
community organizations, and service
providers in a united effort to build safe and
healthy community environments for
families and children. Topics include the
characteristics of healthy communities and
research on community factors associated
with resiliency in children, particularly in
relation to more vulnerable populations. The
course addresses several ways of assessing

community needs, including information on
the range of various community approaches.
It reviews key factors associated with
successful community building within
various cultural contexts. Through panel
discussions, participants are provided with
an opportunity to hear from individuals
currently involved in urban and rural
initiatives in BC, and to learn about lessons
that have been gained through these efforts.
Through group discussion and exercises,
participants will explore the variety of ways
of engaging themselves and others in
community action. Prerequisite(s):
Introduction to Capacity Building and
Online Learning (#EFCC100); Developing
Effective Relationships with Diverse
Communities and Families (#EFCC114).
Date(s):

June 27-29, 2005
(classroom) + 2 days online
Fee:
$600
Instructor(s): Clement Meunier

SUGGESTED ELECTIVES
Children Exposed to Family
Violence (#CY232)
For a course description, see page 16.
Date(s):
February 14-17, 2005
Fee:
$460
Instructor(s): Tulia Castellanos,
Monique Gray-Smith

Facilitating Parenting Groups –
Essential Skills (#EP586)
For a course description, see page 11.
Date(s):
January 20-21, 2005
Fee:
$235
Instructor(s): Elaine Stoll

Grief and Loss and
Attachment Issues in
Working with Children in
Care (#WCY101)

New!

For a course description, see page 17.

Final Project (#EFCC140)
Early in the process of completing the
Enhancing Family and Community
Capacity Certificate, participants will be
encouraged to consider how they will make
the course material relevant to their work.
The only restriction is that the themes of the
projects fall under two streams: Family or
Community. Participants will be free to
complete a mini research project, conduct
focus groups, pilot a new program, and so
on. They will have access to all the JIBC
library resources, both online and offline,
as well as consulting with all certificate
instructors. There will be no face-to-face
classroom time involved, but all of the
projects will be posted in the virtual
classroom, where concerns can be presented
to the two supervising instructors.
Prerequisite(s): Participants must have
completed all other courses in this certificate
program before doing the final project.

Date(s):
October 14-15, 2004
Fee:
$235; group rate, $215
Instructor(s): Kathy Priest-Peries

Transformative Community
Practice: [Re]Moving the
New!
Margins (#COUNS104)
For a course description, see page 12.
Date(s):

November 29-30, 2004
July 5-6, 2005 (Victoria)
Fee:
$235; group rate, $215
$294; group rate, $274
(Victoria)
Instructor(s): Jannit Robinovitch

Date(s):

5 days online July-August
(to be completed by
August 12, 2005)
Fee:
$600
Instructor(s): Clement Meunier, Elaine Stoll

Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.bc.ca/clcl | General Inquiries: 604.528.5608 or 1.888.709.4085

23

Counselling and Capacity Building – Certificate Programs – Enhancing Family and Community Capacity Certificate

Prerequisite(s): Introduction to Capacity
Building and Online Learning (#EFCC100);
The Changing Face of the Family
(#EFCC110).

Counselling and Capacity Building – Certificate Programs – Substance Use Certificate

How the certificate and courses
are offered
Courses may be taken individually or as part
of the certificate. All courses can also be
customized for your organization, agency,
or group.

How to complete the certificate
Participants must complete the courses
within a two-year period. Full attendance
is required.

STEP: 1
Complete the prerequisite:
Understanding Substance Use
(#AD400)
(see course description on page 25).

STEP: 2
Complete the required courses in any
order. The following sequence is
recommended
(see course descriptions beginning on page
25).

SUBSTANCE USE
CERTIFICATE
Courses in this area are grounded in a
harm-reduction approach. Sessions are led
by experienced professionals with a focus
on understanding substance use within a
bio-psycho-social-spiritual framework; the
application of current research and
knowledge about interventions; and the
exploration of social justice issues such
as race, class, gender, poverty, and violence.

Who should attend
Management and staff of health, criminal
justice, and social service agencies whose
clients include people who are using
substances.

What participants learn
Participants gain an understanding of the
key concepts, policy, and intervention
models that guide the prevention,
assessment, and treatment of substance
use. Specific assessment and treatment
approaches, including motivational

24

interviewing, are covered in depth. Through
class discussion, participants develop
approaches to substance use issues that can
be applied to a range of settings. Participants
come away with a clearer understanding of
their own values and practice framework.

How to apply
• We recommend that you apply at least two
months before the certificate begins,
because:
– It can take up to five working days to
process an application.
– Once an applicant is accepted, we
recommend registering at least 10 days
before the classes begin.
• Complete the application form on page 65.
• Include your resume and a letter of
reference with your application form.
• Once your application has been approved,
please register directly with the Registration
Office at 604.528.5590.
• There is a $25 non-refundable application
fee.

• A Continuum of Care: Prevention to
Harm Reduction (#AD401)
• Concurrent Disorder Planning
(#AD410)
• Assessment Practices (#AD403)
• Case Planning (#AD404)
• Interconnected Risk (#AD405)
• Overview of Prevention and
Intervention on Fetal Alcohol
Spectrum Disorder (#AD409)
• Community Voices/Contemporary
Issues (#AD407)
• Compassion and Policy: The Heart and
Mind of Drug Policy Reform (#AD408)
• Advanced Motivational Interviewing
(#AD204)

STEP: 3
Complete two days of electives
selected from an area of study relevant
to your substance use practice.
Suggested electives can be found on
page 26.

Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.bc.ca/clcl | General Inquiries: 604.528.5608 or 1.888.709.4085

Complete the final assignment
within six weeks of completing
the final core course.

For more information
Program Assistant
604.528.5875 or cacb@jibc.bc.ca

CORE COURSES
These courses can be taken individually
or as part of the Substance Use Certificate.

Understanding Substance Use
(#AD400)
This course provides participants with an
overview of current practice theories and
models in the field of substance use. Topics
include: the bio-psycho-social-spiritual
model; applying a harm-reduction approach
to practice; impact of substance use on the
individual, family, and community;
identification of barriers to accessing help;
and ethical issues and challenges for
practitioners. This course is a

prerequisite for all courses in the
Substance Use Certificate.
Date(s):

September 24-25, 2004
January 28-29, 2005
Fee:
$245
Instructor(s): Heidi Furrer

A Continuum of Care: Prevention
to Harm Reduction (#AD401)
This course provides participants with an
understanding of the continuum of care in
BC. Topics include: an introduction to the
risk continuum; mapping the continuum of
care; harm-reduction strategies and practices;
risk management and relapse prevention.
Prerequisite(s): Understanding Substance
Use (#AD400).
Date(s):

October 1-2, 2004
February 11-12, 2005
Fee:
$245
Instructor(s): Barbara Plumstead

Concurrent Disorder Planning
(#AD410)
Working with people who struggle with
problems related to mental health and
addiction can be frustrating, challenging
and rewarding. This course covers key issues
in treatment planning and service delivery to
assist you in your work with this vulnerable,
and frequently marginalized population.
Topics will include understanding the
interaction between mental health and
addiction, principles of assessment and
treatment planning, and strategies for
intervention. The format of the course
will include a focus on experiential learning,
and emphasize the role of service providers
as agents of change. (This course replaces
Mental Health Issues and Substance Use
#AD402. Individuals who have completed
AD402 as part of the Substance Use
Certificate are not required to complete
this course.)
Date(s):

October 20-21, 2004
February 23-24, 2005
Fee:
$245; group rate $225
Instructor(s): Judy Burtnick, Debbie Suian

Assessment Practices (#AD403)
This course provides participants with an
understanding of current assessment models
and assessment tools. Topics include: the
identification of the core values and key
characteristics of effective helpers; assessment
methods and instruments; motivational
interviewing; and treatment planning.
Prerequisite(s): Understanding Substance
Use (#AD400).
Date(s):

November 5-6, 2004
March 11-12, 2005
Fee:
$245
Instructor(s): Rob Axsen

Case Planning (#AD404)
This course provides participants with
an overview of the case planning process.
Topics include: current case management
approaches; characteristics of successful
substance use-related case plans; benefits
and barriers of case planning (professional
and systemic); and strategies to identify and
reduce systemic and professional barriers.
Prerequisite(s): Understanding Substance
Use (#AD400).
Date(s):

December 1, 2004
May 5, 2005
Fee:
$125
Instructor(s): Tom Hetherington

Interconnected Risk (#AD405)
This course provides participants with
an understanding of the interconnected
risks of substance use and violence, trauma,
sexuality, mental health, marginalization,
and poverty. Topics include: building your
own model/approach for doing multidiagnosis, integrated care planning, and
implementation of safety strategies.
Prerequisite(s): Understanding Substance
Use (#AD400).
Date(s):

November 19-20, 2004
March 31 - April 1, 2005
Fee:
$245
Instructor(s): Heidi Furrer

Overview of Prevention and
Intervention on Fetal Alcohol
Spectrum Disorder (#AD409)
This course provides participants with
an overview of current research and
knowledge on Fetal Alcohol Spectrum
Disorder (FASD). Topics include: diagnostic
definitions, models of prevention for working
with women, and models of intervention for
working with those affected with FASD.
Current resources outlining relevant and
effective strategies are presented and
discussed Prerequisite(s): Understanding
Substance Use (#AD400).
Date(s):

October 19, 2004
February 22, 2005
Fee:
$125
Instructor(s): Nancy Poole

Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.bc.ca/clcl | General Inquiries: 604.528.5608 or 1.888.709.4085

25

Counselling and Capacity Building – Certificate Programs – Substance Use Certificate

STEP: 4

Counselling and Capacity Building – Certificate Programs – Substance Use Certificate

Community Voices/Contemporary
Issues (#AD407)

Advanced Motivational
Interviewing (#AD204)

This course provides participants with an
understanding of contemporary issues facing
clients and practitioners. Topics include:
acupuncture and other alternative treatment
methods; ethics and methadone; supervised
injection sites; and other current issues.
Prerequisite(s): Understanding Substance
Use (#AD400).

The course provides participants with an
overview of motivational interviewing and
how this system of techniques can be used to
assist clients in building motivation to
change and in strengthening and
maintaining behaviours. Topics include: how
people change; specific strategies for working
with clients at each level of readiness to
change; Decisional Balance Grids; and
working with resistance and ambivalence.
Note: Participants will benefit from having
previous exposure to an introductory level of
motivational interviewing, such as that
offered in the Assessment Practices course
(#AD403).

Date(s):

November 4, 2004
March 10, 2005
Fee:
$125
Instructor(s): Barb Plumstead

Compassion and Policy:
The Heart and Mind of Drug
Policy Reform (#AD408)
This course provides participants with an
understanding of the international drug
policy reform movement by examining both
the American “War on Drugs” and the
European movement towards more balanced
drug polices. Topics include: the role of the
police and treatment providers in a “fourpillars” approach; research on supervised
injection sites and the prescribing of heroin;
and a public health approach to drug use.
Prerequisite(s): Understanding Substance
Use (#AD400).
Date(s):

December 2, 2004
April 14, 2005
Fee:
$125
Instructor(s): Mark Haden, Gillian Maxwell

26

December 3-4, 2004
April 15-16, 2005
Fee:
$245
Instructor(s): Rob Axsen

The Place of Meditation
in Capacity Building
(#COUNS106)

New!

For a course description, see page 15.
Date(s):

October 22 -23,2004
May 11-12, 2005
Fee:
$245; group rate $225
Instructor(s): Faye Fitzgerald

Putting a Youth Twist into
Substance Use Information and
Youth Services (#AD207)
For a course description, see page 17.
Date(s):
January 10-11, 2005
Fee:
$245
Instructor(s): Kathy Snowden,
Mary Anne Crabtree

Date(s):

SUGGESTED ELECTIVES
Art Therapy in Early Stages of
Addiction Recovery (#AD210)
For a course description, see page 14.
Date(s):
June 2-3, 2005
Fee:
$250 (includes materials)
Instructor(s): Monica Franz

Understanding Pharmacology
from a Counsellor’s Perspective
(#EP308)
For a course description, see page 12.
Date(s):
November 26-27, 2004
Fee:
$245
Instructor(s): Munir Velji, Yvonne Savard

Wisdom in the Wound: An
Integrative Approach to Trauma
(#IHC002)
For a course description, see page 15.
Date(s):

October 8-9, 2004
May 6-7, 2005
Fee:
$235
Instructor(s): Ross Laird

Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.bc.ca/clcl | General Inquiries: 604.528.5608 or 1.888.709.4085

Who should attend
Counsellors, therapists, clinical social
workers, psychologists, and other mental
health practitioners with a master’s degree
or equivalent who are working with
survivors of trauma.
If you are working with adult survivors
of sexual abuse and troubled attachment,
we suggest that you consider the Child
Sexual Abuse Intervention Certificate
for Practitioners or contact the Program
Coordinator. This program does not
focus on the complicated developmental,
attachment, and familial issues that are
involved in the treatment of sexual abuse.

What participants learn
The courses focus on key theories of trauma
and traumatic stress, central concepts in
trauma intervention, and practical skills
application.

How to apply

How the certificate and courses
are offered
Courses may be taken individually or as part
of the certificate program, except for Trauma
Counselling Consultation Group (#TS223),
which is open only to participants who have
completed all of the required courses in the
certificate program.

How to complete the certificate
Participants must complete the certificate
within three years. Full attendance is
required.

STEP: 1
Complete the prerequisite, Introduction
to Trauma and
Post-Traumatic Stress Reactions
(#EP251)
(see course description on this page).

These courses can be taken individually or as
part of the Trauma Counselling and Clinical
Intervention Certificate, except for Trauma
Counselling Consultation Group (#TS223).

Introduction to Trauma and
Post-Traumatic Stress Reactions
(#EP251)
This course brings together a broad range
of trauma responders, including counsellors,
front-line workers, support workers, victim
service workers, peer personnel from highrisk professions, and other service providers
working with survivors in a variety of
contexts. All aspects of trauma and its
consequences are addressed, including
critical incidents and the acute and longterm impacts of trauma. Interventions
for recovery at all levels are reviewed.
Date(s):

STEP: 2
Complete the required courses in any
order. It is preferred that students take
them in order, if possible.
(see course descriptions beginning on
this page).

• We recommend that you apply at least
two months before the certificate begins,
because:
– It can take up to five working days to
process an application.
– Once an applicant is accepted, we
recommend registering at least 10 days
before the classes begin.
• A master’s degree in counselling, social
work, or equivalent is required, together
with relevant work and academic
experience in the area of traumatic stress.
• Complete the application form on
page 65.
• Include your resume with your application
form.
• Students will be required to reapply if
courses are not taken within one year of
acceptance into the program.
• Once your application has been approved,
please register directly with the
Registration Office at 604.528.5590.
• There is a $25 non-refundable
application fee.

CORE COURSES

• Trauma Assessment and Treatment
Planning (#TS210)
• Trauma and the Therapeutic
Relationship (#TS221)
• Trauma Intervention (#TS222)
• Trauma Counselling Consultation
Group (#TS223)

STEP: 3
Complete two days of electives in an
area of trauma study relevant to your
clinical practice.
Suggested electives are found on
page 28.

For more information
Program Assistant
604.528.5875 or cacb@jibc.bc.ca

September 30 - October 1,
2004
January 24-25, 2005 (Victoria)
Fee:
$245, $306 (Victoria)
Instructor(s): Joe Solanto

Trauma Assessment and
Treatment Planning (#TS210)
This course provides participants with the
basic theory, assessment tools, and treatment
planning skills necessary to find a path
through the complex issues facing trauma
survivors. Topics include: current theories;
the socio-political dimensions of survivors;
an integrated model for treatment;
exploration of assessment and treatment
planning requirements; and objective and
subjective assessment approaches. Case
studies are used to apply theory, assessment,
and treatment material to specific trauma
populations and client presentations.
Prerequisite(s): Introduction to Trauma
and Post-Traumatic Stress Reactions
(#EP251).
Date(s):
October 27-30, 2004
Fee:
$550 (includes materials)
Instructor(s): Maggie Ziegler, Joe Solanto

Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.bc.ca/clcl | General Inquiries: 604.528.5608 or 1.888.709.4085

27

Counselling and Capacity Building – Certificate Programs – Trauma Counselling and Clinical Intervention Certificate

TRAUMA COUNSELLING
AND CLINICAL
INTERVENTION
CERTIFICATE

Counselling and Capacity Building – Certificate Programs – Trauma Counselling and Clinical Intervention Certificate

Trauma and the Therapeutic
Relationship (#TS221)

Trauma Counselling Consultation
Group (#TS223)

Mask and Mirror: The Many Faces
of Shame (#EP214)

The relational injury of trauma has many
implications for the therapeutic relationship.
Topics include: the context in which the
therapeutic relationship occurs; self as
therapist and trauma-based countertransference and vicarious traumatization;
and theory and practical solutions to
common clinical impasses relating to
relational difficulties such as boundaries,
ethical dilemmas, belief systems, and the
intensity of traumatic stress symptoms that
pull clinicians off balance. Prerequisite(s):
Introduction to Trauma and Post-Traumatic
Stress Reactions (#EP251).

Participants are provided with a unique
opportunity to integrate previous trauma
theory and practice taught in the program.
Selecting a client from their own practice,
participants present a detailed assessment
and treatment plan and a video or audiotape
selection. The in-depth, small-group
exploration and feedback on clinical work
is a highlight for participants. Full
participation in this course is required
for candidates to receive the certificate of
achievement. This course is open only to

For a course description, see page 11.

Date(s):
November 25-27, 2004
Fee:
$365
Instructor(s): Maggie Ziegler, Natalie Clark

Date(s):
April 20-23, 2005
Fee:
$550
Instructor(s): Maggie Ziegler, Joe Solanto

Trauma Intervention (#TS222)

SUGGESTED ELECTIVES

This course provides participants with a
wide range of tools applicable to in-session
work with traumatized clients. Participants
gain hands-on experience of practice
intervention skills through the use of
exercises, demonstrations, and role-plays.
Topics include: an overview of trauma
treatment and theory; symptom
management and containment techniques;
trauma-processing methods; and approaches
for managing the complex relational
dynamics between clinician and survivor.
Prerequisite(s): Introduction to Trauma
and Post-Traumatic Stress Reactions
(#EP251).
Date(s):
February 22-26, 2005
Fee:
$485
Instructor(s): Maggie Ziegler, Joe Solanto
with guest instructor
Maureen McEvoy

certificate students who have completed
prior courses.

Images of Trauma in Children’s
Art, Play, and Sandplay (#TS518)
For a course description, see page 14.
Date(s):
May 19-20, 2005
Fee:
$280 (includes materials)
Instructor(s): Marie-Jose Dhaese

Grief and Loss and Attachment
Issues in Working with Children
in Care (#WCY101)

Date(s):
July 14-15, 2005
Fee:
$235; group rate, $215
Instructor(s): Margaret Jones-Callahan

Metaphor, Imagery and
Relaxation: Tools for Health New!
and Healing (#IHC102)
For a course description, see page 15.
Date(s):
November 2-3, 2004
Fee:
$235; group rate $215
Instructor(s): Cheryl Bell-Gadsby

The Place of Meditation
in Capacity Building
(#COUNS106)
For a course description, see page 15.
Date(s):

October 22 -23,2004
May 11-12, 2005
Fee:
$245; group rate, $225
Instructor(s): Faye Fitzgerald

Understanding Children and
Youth Who Have Experienced
Trauma (#CY240)
For a course description, see page 17.
Date(s):
April 5-6, 2005
Fee:
$245
Instructor(s): Natalie Clark,
Cheryl Bell-Gadsby

For a course description, see page 17.
Date(s):
October 14-15, 2004
Fee:
$235
Instructor(s): Kathy Priest-Peries

Integrating Energetic Bodywork
into the Counselling Process
(#IHC004)

Working with Complicated New!
Grief (#COUNS102)
For a course description, please see page 12.
Date(s):
March 4, 2005
Fee:
$125; group rate, $115
Instructor(s): Kathy Priest-Peries

For a course description, see page 15.
Date(s):
March 15-16, 2005
Fee:
$245 (includes materials)
Instructor(s): Cheryl Bell-Gadsby

28

New!

Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.bc.ca/clcl | General Inquiries: 604.528.5608 or 1.888.709.4085

The certificate program was developed with
the help of managers and front-line staff
working with children, youth, and their
families. The certificate program is based on
several theoretical frameworks with a focus
on the practical application of these theories
to the workplace.

Who should attend
Professionals who are currently working with
children over the age of 10, youth, and
families in a variety of community settings,
such as outreach, education, foster care,
residential, street work, recreation, and
treatment.

What participants learn
Participants practise skills and increase
confidence in relationship building, ethical
decision making, and conflict resolution,
and create lifelong networks to share the
latest information and resources available in
their field. There will be many opportunities
to apply new knowledge, skills, and
techniques to strengthen your practice.

When you take the Working with Youth
Certificate, you earn 4.5 units of
unassigned credit towards child and
youth care diplomas and degrees in
other BC colleges and universities.

How to apply
• We recommend that you apply at least
two months before the certificate begins,
because:
– It can take up to five working days
to process an application.
– Once an applicant is accepted, we
recommend registering at least 10 days
before the classes begin.
• Applicants must have six months of
experience in working with children,
youth, and families, and must be working
20-25 hours per week with youth between
the ages of 10 and 19.
• Complete the application form on page 65.
• Include your resume with your application
form.
• Once your application has been approved,
please register directly with the
Registration Office at 604.528.5590.
• There is a $25 non-refundable application
fee.

How to complete the certificate
Complete all four parts of the program in
order with the same group of participants
(see course descriptions below). Successful
completion of all graded assignments and full
attendance is required to receive a certificate.
Fee:
Date(s):

$1,735 (includes materials)
Part 1: January 31 February 4, 2005
Part 2: March 7-11, 2005
Part 3: April 25-29, 2005
Part 4: June 6-10, 2005
Instructor(s): Martha Joy, Debbie Verkerk

PART: 1
This course introduces theoretical
approaches such as resiliency and the
psycho-education model. One of the
fundamental principles in this program
is the importance of practitioners’
ability to examine their values,
attitudes, and belief systems and how
these affect their work. Participants will
clarify the influence of gender, culture,
and risk factors in their practice;
examine family systems theory and the
practical applications to their work
with families; and practise skills for
building relationships and setting clear
boundaries.

PART: 2
Participants will develop an
understanding of lifespan
development and the practical
applications of this model to their
practice. Participants will focus on
linking the theories of resiliency and
psycho-education to practical
application; practise different
approaches to challenging
behaviours depending on the
situational factors; and examine
systems approaches within the
context of families, community,
culture, and society.
Date(s): March 7-11, 2005

PART: 3
Participants will focus on current
events that influence their work and
their role with supporting children,
youth, and families. Participants will
examine the importance of their role
as a resource person and advocate;
practise counselling and problemsolving skills; and explore group
dynamics and how to work effectively
with groups.
Date(s): April 25-29, 2005

PART: 4
Participants will examine personal
conflict styles and practise specific
approaches to resolving conflict within
the context of their work with children,
youth, and families; review ethical and
professional standards for workers;
create and present case plans for
group feedback; and explore ways
to create effective self-care in their
practice.
Date(s): June 6-10, 2005

For more information
Program Assistant
604.528.5875 or cacb@jibc.bc.ca

Date(s): January 31 - February 4, 2005
Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.bc.ca/clcl | General Inquiries: 604.528.5608 or 1.888.709.4085

29

Counselling and Capacity Building – Certificate Programs – Working with Youth Certificate

WORKING WITH YOUTH
CERTIFICATE (#CY168)

Counselling and Capacity Building – Contract Certificate Programs

CONTRACT CERTIFICATE PROGRAMS

SUPPORTING ADULT
SURVIVORS CERTIFICATE
(#CSA134A)
This program explores a societal and
historical framework for understanding child
sexual abuse and examines the impact of
childhood sexual abuse throughout the life
cycle. Participants will define the support
needs of sexually abused adults from
disclosure to completion of treatment;
discuss the coping mechanisms of survivors
and the impact of factors such as culture,
sexual orientation, and ability on the
experience of adults who were sexually
abused in childhood; and define an
appropriate support role and strategies for
working with the survivor of sexual abuse
in the context of a larger treatment system.
Participants develop and practise skills
within an empowerment framework.
Course duration: 6 days

The Centre for Leadership and
Community Learning is a leader in
providing trauma and abuse training
for workers throughout BC and across
Canada. We also offer specialized
courses on such topics as working
with Aboriginal clients, addressing
sexual exploitation, and other
emerging trauma issues.

CHILD ABUSE AND
NEGLECT SUPPORT
WORKER CERTIFICATE
The certificate program and courses were
developed in response to the evolution of
the field of child abuse prevention; the rapid,
unprecedented changes in services to children,
adolescents, and families occurring in the
province of British Columbia; and the need
for front-line support workers to develop
basic competency skills in the area of child
abuse and neglect to meet training standards
required in the accreditation process.

30

Core Courses
• Understanding and Preventing Child
Abuse and Neglect (#EP260)
• The Impact of Child Abuse and Neglect:
Child Development and Resiliency
(#EP261)
• Supporting Children Who Have Been
Abused and Neglected (#EP262)
• Safety and Risk: Support Worker
Self-Care(#EP263)
This certificate program is currently
being updated to reflect new and
emerging theories and issues in the
field, and to incorporate new
learning technologies such as
online learning. Please watch for it
in the 2005-2006 calendar.The core
courses are all available on contract
during this time.

SUPPORTING CHILD,
ADOLESCENT, AND
ADULT SURVIVORS
CERTIFICATE (#CSA134B)
This certificate program is available for
delivery on a contract basis only. It is
designed for front-line staff and others
working with children, youth, and their
families where sexual abuse is an issue.
This certificate can be customized for your
agency, organization, or group. It has been
delivered in Williams Lake, Ahoushat, Fort
Nelson, Dease Lake, and Skidegate, BC.
Course duration: 9 days

For more information
Program Assistant
604.528.5875 or cacb@jibc.bc.ca

Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.bc.ca/clcl | General Inquiries: 604.528.5608 or 1.888.709.4085

This certificate program is available for
delivery on a contract basis only. Courses in
this certificate program can be delivered on
an individual contract basis. The program
consists of the following courses:
• Introduction to Theories and Models
of Couples and Families (#CFT100)
• Couple and Family Assessment
(#CFT120)
• Ethical, Legal, and Professional Issues
(#CFT130)
• Treatment Methods of Couple and Family
Therapy, Level I (#CFT140)
• Treatment Methods of Couple and Family
Therapy, Level II (#CFT150)
• Couple and Family Therapy Practice
Supervision (#CFT160)
Treatment Methods of Couple and Family
Therapy, Levels I and II, are currently being
offered.

For more information
Program Assistant
604.528.5875 or cacb@jibc.bc.ca

ABORIGINAL TRAUMA
CERTIFICATE
Introduction
The Supporting Aboriginal Survivors of
Trauma Certificate is a 20-day program
delivered in one- or two-week modules.
The training is delivered in Aboriginal
communities to enable participants to
remain close to their home community
while attending the program, and to enable
the curriculum to be tailored to meet the
needs of the community or agency where it
is being offered. The learning objectives for
this program may include:
• Nature of trauma and traumatic stress
reactions
• Post-traumatic stress, including
multigenerational effects
• Impact of trauma on Aboriginal
communities, families, individuals,
and helpers

• Aboriginal healing practices in trauma
recovery
• Comparison and contrast between western
therapies and Aboriginal healing practices
• Support strategies for working with
Aboriginal clients
• Individual and community strategies for
wellness
All participants who attend the entire
20-day program and successfully complete
a final assignment will receive a certificate
of completion.

Prerequisites
Applicants to the program must meet the
following prerequisites:
• Have a minimum amount of experience
in support work (if the minimum is not
met, the option of a one- or two-week
prequel training is available to
communities)
• Be actively working on their own wellness
prior to taking the training
• Have a support system in place while
taking the training
Applicants will be screened jointly by the
client and the Justice Institute of BC in
order to ensure that all participants have
met the prerequisites.

Program support staff
The Supporting Aboriginal Survivors of
Trauma Certificate Program is coordinated
by Susan Forest, Program Coordinator in
the Centre for Leadership and Community
Learning. The program is also supported
by Roberta Stewart, the Aboriginal Programs
and Services Program Coordinator.
Instructors and any additional curriculum
developers are chosen based on their
experience and qualifications in the field
of traumatic stress. All the instructors and
consultants involved in this program have
at least a bachelor’s degree in a related
discipline, at least five years of experience
working in the field, and at least two years
of experience instructing. We use a teamteaching approach, with an Aboriginal
instructor and a non-Aboriginal instructor
delivering the training.

If you have any questions of would like
further information, please contact:
Susan Forest
604.528.5685, sforest@jibc.bc.ca or
Roberta Stewart
604.528.5621, aboriginal@jibc.bc.ca

Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.bc.ca/clcl | General Inquiries: 604.528.5608 or 1.888.709.4085

31

Counselling and Capacity Building – Contract Certificate Programs

COUPLE AND FAMILY
THERAPY CERTIFICATE

Management and Leadership Development

MANAGEMENT AND
LEADERSHIP
DEVELOPMENT
Certificate Programs
Foundations of Effective Management Certificate

33

Management Development for Community
Settings Certificate

35

Individual Management and
Leadership Development Courses
Professional Development Courses

38

Contract Courses Only

41

How to apply
• We recommend that you apply at least
two months before the certificate begins,
because:
– It can take up to five working days to
process an application.
– Once an applicant is accepted, we
recommend registering at least 10 days
before the classes begin.
• Complete the application form on
page 65.
• Once your application has been approved,
please register directly with the
Registration Office at 604.528.5590.
• There is a $25 non-refundable application
fee.

Customized Solutions for
Busy Managers and
Executives
Do you want to promote healthy
working relationships in your
workplace? Do your staff need training
in creating and operationalizing a
strategic plan? Are you developing
quality assurance systems? Do you
manage in a unionized environment?
The Centre for Leadership and
Community Learning can work with
you to create dynamic solutions to the
unique issues faced by your
organization. For more information,
contact Janet Amos, Program
Coordinator, at 604.528.5623 or e-mail
jamos@jibc.bc.ca.

Our Management and Leadership
Development courses are designed for
both new and seasoned supervisors
and managers, and focus on the
practical application of knowledge
and skills to increase on-the-job
effectiveness.

FOUNDATIONS
OF EFFECTIVE
MANAGEMENT
CERTIFICATE
This certificate program reflects current
thinking and practices in business and
management education, with a particular
focus on the necessary skills for effective
leadership. The program has been revised
based on input from professionals currently
practising in the field, and feedback from
participants who have attended earlier
supervisory programs.

Earn transfer credit to BCIT
Management Certificate
programs
Our Foundations of Effective Management
Certificate has a transfer credit agreement in
place with the British Columbia Institute of
Technology. For details, see our website at
www.jibc.bc.ca/clcl.

Who should attend
The certificate program is designed for
current and future supervisors and managers
in the private, public, and non-profit sectors.

How the certificate and courses
are offered
Core courses in the certificate are offered in
four parts and are designed to be taken in
order.
The Foundations of Effective Management
Certificate is available on a contract basis
and can be delivered anywhere in the
province.

How to complete the certificate
Full attendance is required. The 14-day
certificate program must be completed
within three years.

STEP: 1
The following core courses in the
certificate program have been
developed sequentially and must be
completed in the order shown
(see course descriptions beginning on
page 34).

• Foundations of Effective Management
1 (#FMGMT100)
• Foundations of Effective Management
2 (#FMGMT200)

What participants learn

• Foundations of Effective Management
3 (#FMGMT301)

Participants will gain a thorough
understanding of the dynamics of leadership,

• Foundations of Effective Management
4 (#FMGMT401)

Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.bc.ca/clcl | General Inquiries: 604.528.5608 or 1.888.709.4085

33

Management and Leadership Development – Certificate Programs – Foundations of Effective Management Certificate

CERTIFICATE PROGRAMS

and come away with practical strategies for
performance management, planning, human
resource development, and employee
relations.

Management and Leadership Development – Certificate Programs – Foundations of Effective Management Certificate

STEP: 2
Complete four days of electives from the
Professional Development Series
(see course descriptions beginning on
page 38).

STEP: 3
Complete the final assignment
(#FMGMT500) within six months.

For more information
Sandra Rice, Program Coordinator
604.528.5633 or srice@jibc.bc.ca
Nenita Capili, Program Assistant
604.528.5631 or ncapili@jibc.bc.ca

CORE COURSES
Foundations of Effective
Management Part 1: Leading
the Way (#FMGMT100)
Success depends on leadership skills at all
levels of our organizations. This three-day
course is designed to encourage new,
seasoned, and future leaders to examine their
“personal” leadership and communication
styles and determine their effectiveness.
Supervisors and managers will explore their
key roles and responsibilities, and review
key leadership and management theories
and their practical application back in the
workplace. Several assessment tools will be
used to help participants determine how
to best increase their leadership capacity.
Date(s):

October 25-27, 2004
May 16-18, 2005
Fee:
$370 (includes materials)
Instructor(s): Gina Buchanan,
Georganne Oldham

Foundations of Effective
Management Part 2: Leading
through Effective Conflict and
Change (#FMGMT200)
Unresolved conflict leads to employee
dissatisfaction, lower productivity, and
ultimately poor team morale. Managers and
supervisors are responsible for leading others
through a solid problem-solving and
decision-making process that helps

34

employees resolve conflict and gain “buy-in”
to change processes. In this two-day course,
participants will examine their personal
conflict styles, understand the causes and
patterns of conflict in their organizations;
examine their role in the change
management process; and enhance their
decision-making and problem-solving
capabilities.
Date(s):

November 15-16, 2004
June 13-14, 2005
Fee:
$250 (includes materials)
Instructor(s): Gina Buchanan,
Georganne Oldham

Foundations of Effective
Management Parts 1 and 2
(#FMGMT250)
We are offering Foundations of Effective
Management 1 and 2 together for those who
are able to attend a five-day course.
Date(s):
November 1-5, 2004
Fee:
$620 (includes materials)
Instructor(s): Gina Buchanan,
Georganne Oldham

Foundations of Effective
Management Part 3: The Leaders’
Role in Effective Employee
Relations (#FMGMT301)
Managing employees whose performance
is ineffective can be demanding and time
consuming. Having the skills to deal with
performance issues makes the job of
supervisor or manager more rewarding.
This course will enable participants to
more effectively manage employee relations
in their workplace. Content includes an
overview of relevant employment and labour
legislation and the opportunity to apply it to
workplace scenarios; knowledge of relevant
industry standards; and the principles of
due process. The course focuses on specific
guidelines and techniques to help meet the
challenge of ineffective performance.
Practical exercises and case studies are used.
Prerequisite(s): Foundations of Effective
Management 1 and 2 (#FMGMT100 and
200 or 250).
Date(s):
February 7-8, 2005
Fee:
$250 (includes materials)
Instructor(s): Sandi Case, Patricia Galaczy

Foundations of Effective
Management Part 4: The Leaders’
Role in Human Resource
Management (#FMGMT401)
This course will provide supervisors and
managers with a conceptual framework,
technical skills, and practical tools to
successfully develop and manage human
resources within their organizations. Course
content includes recruitment, selection, and
retention of employees; writing competencybased job descriptions with performance
goals, measures, and action plans;
identification and application of ways to
enhance staff performance and development;
and writing and completing performance
appraisals. Prerequisite(s): Foundations of
Effective Management 1, 2, and 3
(#FMGMT100, 200 or 250, and 301).
Date(s):
February 28 - March 2, 2005
Fee:
$370 (includes materials)
Instructor(s): Patricia Galaczy

Foundations of Effective
Management Parts 3 and 4
(#FMGMT350)
We are offering Foundations of Effective
Management 3 and 4 together for those
who are able to attend a five-day course.
Prerequisite(s): Foundations of Effective
Management 1 and 2 (#FMGMT100 and
200 or 250).
Date(s):
March 7-11, 2005
Fee:
$620 (includes materials)
Instructor(s): Sandi Case, Patricia Galaczy

Foundations of Effective
Management Certificate Report
Project (#FMGMT500)
To receive a Foundations of Effective
Management Certificate, participants must
successfully complete a written assignment
that shows they have integrated the learning
from the program. The project is designed
to benefit both the participant and the
organization. Participants will have eight
topics to choose from. The assignment must
be completed within six months.
Fee:

$150

Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.bc.ca/clcl | General Inquiries: 604.528.5608 or 1.888.709.4085

Students who are currently enrolled in
the former Management Development
for Residential Settings Certificate
Program and wish to complete their
certificate, please contact Sandra Rice,
coordinator at 604.528.5633. Students
must complete their requirements
within three years from the time they
first registered for the Management
Development for Residential Settings
Program.

MANAGEMENT
DEVELOPMENT FOR
COMMUNITY SETTINGS
CERTIFICATE

management topics from the perspective
of service and advocacy. It addresses unique
concerns such as maintaining a personcentered approach while upholding
standards and quality; balancing client needs
with staff concerns; and sustaining a passion
for advocacy amid funder regulations and
requirements. Managers who must balance
service for others with bottom-line realities
and who want to be effective and efficient
leaders will benefit from this program.
The program modules are consistent with
and support the Council of Accreditation
(COA) and Commission on Accreditation
of Rehabilitation Facilities (CARF)
accreditation standards in the areas of
training and supervision, financial
management, human resource management,
and team-delivered services. The courses
must be taken in sequence unless otherwise
approved by the Program Coordinator.

How to apply

Introduction
After extensive community consultation,
leading business practice, literature review,
and examination of current accreditation
and quality standards used in this sector,
we are pleased to offer our new Management
Development for Community Settings
Certificate. Our former Management
Development for Residential Settings
Certificate successfully met the needs of
over 1,500 learners. Our newly revised
certificate addresses the ongoing changes and
the competencies, skills, and knowledge that
managers in a wider variety of community
settings must have in order to be effective
in their workplace.

Who should attend
The program is designed for current and
future supervisors and managers who
support clients in a variety of community
settings.

What participants learn
This program will appeal to people who
have management or supervisory
responsibilities and are interested in being
leaders in their community care and support
organizations. Some seats will be available
for those who aspire to take on these
responsibilities. The program covers both
foundational and advanced supervision and

• We recommend that you apply at least
two months before the certificate begins,
because:
– It can take up to five working days
to process an application.
– Once an applicant is accepted, we
recommend registering at least 10 days
before the classes begin.
• Complete the application form on
page 65.
• Once your application has been approved,
please register directly with the
Registration Office at 604.528.5590.
• There is a $25 non-refundable application
fee.

How the certificate and courses
are offered
Core modules in the certificate are offered
in sequence and are designed to be taken
in module order.
This certificate is available on a contract
basis anywhere in the province of British
Columbia.

How to complete the certificate
Full attendance is required. The 20-day
certificate program must be completed
within three years.

STEP: 1
The following core courses in the
certificate program have been
developed sequentially and must be
completed in the order shown
(see course descriptions beginning on page 36).

• The Leadership Challenge and You
(#MDCS110)
• Leading Through Effective
Communication (#MDCS120)
• Leading Effective Teams (#MDCS230)
• Mastering Effective Employee
Relations (#MDCS240)
• Managing Human Resources
(#MDCS250)
• Leading the Way to Continuous
Quality Improvement and Workplace
Wellness (#MDCS260)
• Managing Scarce Resources
(#MDCS270)
• Managing a Change Environment
(#MDCS280)

STEP: 2
Complete four days of electives from
the Professional Development Series
(see course descriptions beginning on page 38).

STEP: 3
Complete the final assignment projects
1 and 2 (#MDCS245 and 285) within six
months.

For more information
Sandra Rice, Program Coordinator
604.528.5633 or srice@jibc.bc.ca
Nenita Capili, Program Assistant
604.528.5631 or ncapili@jibc.bc.ca

Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.bc.ca/clcl | General Inquiries: 604.528.5608 or 1.888.709.4085

35

Management and Leadership Development – Certificate Programs – Management Development for Community Settings Certificate

Former Students of
Management Development
for Residential Settings

Management and Leadership Development – Certificate Programs – Management Development for Community Settings Certificate

CORE COURSES

Module 3: Leading Effective
Teams (#MDCS230)

Module 5: Managing Human
Resources (#MDCS250)

Module 1: The Leadership
Challenge and You (#MDCS110)

Leaders of successful agencies and
organizations understand the importance of
dynamic and effective teams. For teamwork
to occur, team members need to learn more
about team leadership styles, communication
among team members, working in meetings
and team discussions, and helping the team
learn together. This module is intended to
help participants establish and maintain a
productive team atmosphere in the
workplace. Participants will learn more
about their leadership role in creating a team
with effective problem-solving and critical
thinking skills. They will learn through short
presentations, style inventories, coaching
sessions, and case studies with a focus on
practical application of their learning in
teamwork situations in their own workplace.

Managing human resources in today’s
dynamic work environment is another key
role for a successful leader. This course uses
a competency-based approach to provide
supervisors and managers in community
settings with the conceptual framework,
technical skills, and practical tools necessary
to successfully develop and manage their
human resources. Using a combination
of practical, hands-on experience and
contemporary theory, the course explores
an introduction to the competency-based
model of human resource management;
the development of competency-based
job descriptions; behaviourally based
interviewing; and competency-based
performance management.

Building on a belief that true leadership
emerges from a clearer understanding of self
in relation to others, participants will have
several opportunities to examine their own
personal styles and leadership attributes. This
course is a foundation for the others in the
Management Development for Community
Settings Certificate. Participants will learn
two leadership models and practise their
application to improve their effectiveness in
their workplace. They will engage in a mindmapping process to identify their key roles
and responsibilities in their unique
community setting. Several assessment tools
will be used to help participants determine
how best to enhance their leadership
capacity.
Date(s):

September 30 - October 1,
2004
January 31 - February 1, 2005
Fee:
$245; group rate $225
(includes materials)
Instructor(s): Rob Goodall

Module 2: Leading Through
Effective Communication
(#MDCS120)
Workplace satisfaction surveys frequently
highlight communication as the number one
source of employee concern. To communicate
more effectively, managers need to
understand the nature of communication,
the value of two-way communication, and
how to apply communications skills in
specific situations. Participants will have
opportunities to further develop skills in
several management competency areas, such
as active listening, delegation, motivation,
coaching, and conflict management.
Through presentations, examples,
questionnaires, case studies, and practice
sessions, this module helps prepare managers
to become better communicators at work.
Date(s):

November 1-2, 2004
February 17-18, 2005
Fee:
$245; group rate $225
(includes materials)
Instructor(s): Janice Barr

36

Date(s):
Fee:

March 14 - 15, 2005
$245; group rate $225
(includes materials)
Instructor(s): Martha Joy

Module 4: Mastering Effective
Employee Relations (#MDCS240)
Mastering effective employee/management
relations is one of the key roles of a
successful leader. This course is designed to
help participants develop a methodology for
effective employee/management relations
specific to working in a community setting.
Participants will have an opportunity to
clarify existing policies and legal obligations
such as collective agreements and
employment standards that govern
employee/management relations, and
identify discrepancies between policies and
practice; practise the skills required in an
effective disciplinary process; explore the
principles of clarity, consistency, and fairness
that constitute due process; and examine the
legal and ethical responsibilities of the
employer/manager regarding employee
relations. Specific topics include the
progressive discipline process, the application
of the Employment Standards Act, collective
agreements, and WCB regulations.
Date(s):
Fee:

April 4-5, 2005
$245; group rate $225
(includes materials)
Instructor(s): Parveen Mann

Date(s):
Fee:

April 28-29, 2005
$245; group rate $225
(includes materials)
Instructor(s): Patricia Galaxy

Module 6: Leading the Way to
Continuous Quality Improvement
and Workplace Wellness
(#MDCS260)
Maintaining and improving quality in
community settings means understanding
and sticking to accepted quality standards,
focusing on the needs of clients, diagnosing
and resolving quality “gaps,” and supporting
continuous quality improvement within the
workplace. Participants will define their
leadership role in the continuous quality
improvement process, licensing
requirements, best practices, and other
sources of quality measurement. Managers
and supervisors will learn approaches needed
to engage staff members in quality
improvement initiatives. In support of
creating a safe and healthy environment for
clients and staff, participants will learn key
features of healthy organizations, including
occupational health and safety issues,
workplace wellness, critical incident stress
debriefing, and emergency response
planning.
Date(s):
Fee:

May 16-17, 2005
$245; group rate $225
(includes materials)
Instructor(s): Laurie Pearce

Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.bc.ca/clcl | General Inquiries: 604.528.5608 or 1.888.709.4085

Module 8: Managing a Change
Environment (#MDCS280)

Never has there been a stronger challenge for
managers and supervisors in community
settings to make the best use of the time and
money available to them. Participants will
learn about clarifying goals and priorities,
strategies and plans to guide their actions,
maintaining strength and persistence to stay
on course, and resiliency to face the
inevitable surprises and setbacks. They will
also learn about funding sources, budgeting
and simple financial control measures,
diversified funding, fundraising, and
grantsmanship.

To survive in the modern world, the
community sector, like most of our society,
must demonstrate ever-increasing levels of
adaptability and resiliency. This course
focuses on the most recent changes in a
variety of community settings, such as
regionalizations, new governance models,
and emerging service trends. It incorporates
the lessons of transition models, systems
thinking, and complexity science into the
management of change. Through selfassessment, discussions, case assignments,
and real on-the-job examples, participants
will learn how to maintain personal integrity,
moral purpose, and client service in a
constantly changing work environment.

Date(s):
Fee:

June 13-14, 2005
$245; group rate $225
(includes materials)
Instructor(s): Bruce Hardy

Date(s):
Fee:

July 7-8, 2005
$245; group rate $225
(includes materials)
Instructor(s): Jacinta Eni

Management Development for
Community Settings Assignment
Project 1 (#MDCS245)
To integrate the learning from Modules 1 to
4, participants must successfully complete a
written assignment that will benefit both
their role as manager and the organization.
The assignment must be completed within
four months.
Fee:

$150

Management Development for
Community Settings Assignment
Project 2 (#MDCS285)
To integrate the learning from Modules 5 to
8, participants must successfully complete a
written assignment that will benefit both
their role as manager and the organization.
The assignment must be completed within
four months.
Fee:

$150

Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.bc.ca/clcl | General Inquiries: 604.528.5608 or 1.888.709.4085

37

Management and Leadership Development – Certificate Programs – Management Development for Community Settings Certificate

Module 7: Managing Scarce
Resources (#MDCS270)

Management and Leadership Development – Individual Management and Leadership Development Courses

INDIVIDUAL MANAGEMENT AND
LEADERSHIP DEVELOPMENT COURSES

positive and negative energy in a workplace;
divert time spent on personal issues to time
spent on business productivity and career
enjoyment; and apply learned techniques
to reduce overreaction or overwhelm.
Participants will learn how to set healthy,
professional boundaries within the work
environment; develop an inclusive approach
to communication to improve the flow of
information and reduce administrative
redundancy; and improve skills and
efficiencies in media-related communications
(e-mail, phone work) and in a meeting
environment. Participants will explore the
importance and responsibility of self-control
and professionalism in internal and external
communications.
Date(s):

PROFESSIONAL
DEVELOPMENT COURSES
Students may register for any of the following
courses; there is no application process.
These courses may be used as electives for
the Foundations of Effective Management
Certificate or the Management Development
for Community Settings Certificate. These
courses can also be customized for your
organization, agency, or group.

Group Rate for New Courses
A group rate is available for NEW
COURSES ONLY for three or more
persons from the same organization.
This applies only if all persons
register at the same time.

Appreciative Inquiry
(#MGMT135)

New!

Appreciative Inquiry (AI) is an energizing
organizational change and group
development approach that works well with
workplace or classroom groups. Unlike the
traditional problem-based approaches, which

38

focus on what is not working well,
Appreciative Inquiry focuses on what is
working well (appreciative) by engaging
people in asking questions and telling stories
(inquiry). This shift in focus to the positive
generates life within the organization/group,
enabling it to move more effectively towards
its goals. Participants will examine the theory
behind Appreciative Inquiry, engage in the 5
D model (Definition, Discovery, Dream,
Design, and Delivery), and explore ways to
apply it in their own organizations/groups.
This course may also be used as an elective
in the Instructor Development Certificate.
Date(s):
Fee:

March 16-17, 2005
$245 (includes materials);
group rate, $225
Instructor(s): Jeanie Cockell

Business Communications:
It’s All About You
New!
(#MGMT134)
Miscommunication is one of the key factors
affecting your business productivity and
personal growth. This course is for those in
front-line, mid-level, and senior positions
who want to understand the impact of

October 28-29, 2004
November 29-30, 2004
(Victoria)
May 5-6, 2005
Fee:
$245 (includes materials);
group rate, $225
$305 (Victoria);
group rate, $285
Instructor(s): Vals Fauquier

Clear and Simple: A Course on
Writing Memos, Letters, and
Reports (#MGMT212)
This course is for supervisors and managers
who know what they want to say but have
difficulty putting it in writing. Course
content is based on plain language
principles. Days 1 and 2 cover
communication as a transaction, writing
skills, business styles, and conveying
organizational messages. Day 3 focuses on
report writing and covers planning,
organizing, and special techniques.
Participants are requested to bring to the
course two to three samples each of memos,
letters, and reports they have written. These
samples will be used on days 2 and 3.
Enrollment is limited to 18.
Date(s):
June 1-3, 2005
Fee:
$370 (includes materials)
Instructor(s): Kathryn Thomson

Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.bc.ca/clcl | General Inquiries: 604.528.5608 or 1.888.709.4085

Creating a Healthy Workplace:
The Manager’s Role (#MGMT388)

Flawless Facilitation the
First Time (#MGMT131)

Leaders must have employee commitment in
order to achieve the kinds of results that are
needed in today’s workplace. This course is
for team leaders and others who want to
develop their coaching skills to better guide
others in problem solving and improving
performance. The course provides
participants with strategies and skills to
coach employees and achieve long-term
results. Topics include identifying which
type of coaching is required, avoiding the
pitfalls involved with coaching, using specific
communication skills to facilitate the
coaching process, and using coaching to help
develop commitment.

This two-day course will help participants
explore the many aspects of organizational
health and wellness, including managing
change, compassionate leadership, and team
cohesion. The course is rich in both
theoretical information and experiential
learning to identify how managers can
support their teams in preventing burnout
and apply strategies for improving workplace
wellness. Participants will leave feeling
inspired about the vitality of work, with a
new understanding of the features of a living
workplace and new skills for supporting
themselves and their employees.

Flawless facilitation is the key to successful
outcomes in meetings and presentations.
This one-day course introduces the
importance of the facilitator’s role.
Participants will learn how a facilitator can
contribute to effective group functioning
and communications; how to prepare for a
meeting or presentation; and practical
facilitation skills required to achieve a
positive experience for group participants.
Specific facilitation challenges and solutions
will be clarified.

Date(s):

December 1-2, 2004
February 21-22, 2005
(Victoria)
June 23-24, 2005
Fee:
$245 (includes materials)
$305 (Victoria)
Instructor(s): Maureen Hannah

Creating Balance and
Excellence in Communication
for Front-line Staff
New!
(#MGMT106)
This course will help front-line staff
strengthen their communication abilities and
create balance in their work and personal
lives. Participants will explore their span of
power as front-line workers, expand their
personal power over their work
environment, increase their capacity to
support peers and clients, understand
coaching philosophy and a “coach” approach
as a way of communicating, and understand
and practise basic coaching skills.
Date(s):

November 8, 2004
May 16, 2005
Fee:
$170 (includes materials);
group rate, $155
Instructor(s): Juhree Zimmerman

Date(s):
March 22-23, 2005
Fee:
$245 (includes materials)
Instructor(s): Cheryl Bell-Gadsby,
Lynda Monk

Creating Person-Centered
Plans with Persons with
Developmental Disabilities New!
(#MGMT126)
This course is for managers and front-line
staff of residential programs who wish to
develop a person-centered planning process
that meets accreditation standards.
Participants will gain a solid understanding
of the value and importance of personcentered planning for people with
developmental disabilities, and of planning
tools and formats. The course will provide
participants with techniques for facilitating
the meaningful participation of a person
with a developmental disability; practical
and attainable goals that support the person
in realizing his/her dreams and aspirations;
and techniques for successfully managing
and monitoring these goals.
Date(s):
Fee:

March 10-11, 2005
$245 (includes materials);
group rate, $225
Instructor(s): Janice Barr

New!

Date(s):
Fee:

February 11, 2005
$170 (includes materials);
group rate, $155
Instructor(s): Leila Rahemtulla

Leading with Emotional
Intelligence (#MGMT122)

New!

Managers and leaders can strengthen their
leadership ability by increasing their
emotional intelligence. This course will
provide participants with an understanding
of what emotional intelligence is and how
effective leaders use it in the workplace.
Participants will explore areas in which
emotional intelligence plays a key role,
including problem solving, performance and
effectiveness, communication in conflict
situations, and leadership in a dynamic and
changing environment. They will have the
opportunity to complete the Bar On
Emotional Quotient Inventory (EQI), and
an online assessment will be arranged
through one of the instructors, a certified
EQI administrator.
Date(s):

October 18-19, 2004
May 9-10, 2005
Fee:
$265 (includes EQI inventory
and assessment);
group rate, $245
Instructor(s): Raj Gill, Maureen Hannah

Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.bc.ca/clcl | General Inquiries: 604.528.5608 or 1.888.709.4085

39

Management and Leadership Development – Individual Management and Leadership Development Courses

Coaching for Improved
Performance (#MGMT332)

Management and Leadership Development – Individual Management and Leadership Development Courses

Managing in the Middle
(#MGMT123)

New!

This course is for managers who operate in
the “middle space” of organizational systems
– the space that pulls from the top and the
bottom, and sometimes from side to side.
Participants will identify and examine the
organizational system in which they work,
determine the ways in which competing and
conflicting demands within the system affect
their behaviour as managers, and learn and
practise strategies for empowering the self as
middle manager. These strategies include role
definition, coaching others to handle their
own conflicts and complaints, bringing “tops
and bottoms” together to find solutions to
problems, and building organizational
communities of practice. Participants will
focus on the practical application of this
learning to their workplace.
Date(s):

March 14-15, 2005 (Victoria)
May 3-4, 2005
Fee:
$245 (includes materials);
group rate, $225
$305 (Victoria);
group rate, $285
Instructor(s): Gord Cote

Managing in a Unionized
Environment (#MGMT385)
This two-day course is designed to support
supervisors and managers in building a
healthy relationship with their unionized
staff. Team-taught by a senior manager and
a union representative, the course focuses on
an interest-based approach to negotiations
and problem solving. Participants will learn
ways to break out of the traditional
“management acts, union reacts” model and
focus on building trust and joint ownership
of mutually beneficial projects; create
effective labour/management meetings; and
analyze the grievance and arbitration process
within their workplaces. Practical
applications and an opportunity to practise
skills are a major focus of the course.
Date(s):
February 9-10, 2005
Fee:
$245 (includes materials)
Instructor(s): Colin Pawson, Doug Woollard

40

Marketing on a Shoestring New!
(#MGMT133)
Any of today’s organizations with marketing
functions are often faced with the same
demand: produce more with less. With
limited budgets, many cannot afford outside
advice and must depend on untrained staff
to develop and execute marketing plans.
Participants in this course will be
empowered to develop innovative programs
and techniques to maximize existing
financial and personnel resources and tap
incremental resources that would multiply
their marketing investment. They will also
learn to identify their organization’s USP
(unique selling proposition) and leverage
it to attract investment partners and
incremental funding from the public and
private sectors; learn what a dollar buys
in media tactics; learn how to blend
traditional marketing efforts with new
opportunities, including online media;
identify the appropriate allocation of funds
for each marketing function; learn how to
adjust resources as needed, how to use costefficient techniques to track results, and how
to apply new learning to future marketing
efforts. Prerequisite(s): Participants must
complete a marketing questionnaire
designed for this course before attending
the first class.
Date(s):
Fee:

February 14-15, 2005
$245 (includes materials);
group rate, $225
Instructor(s): Vals Fauquier

People Problems:
How to Supervise Challenging
Employees (#MGMT315)
This course is for supervisors and managers
who face the challenge of dealing with
employees whose performance is ineffective
or whose behaviour gets in the way.
Managing these people is demanding,
stressful, and time consuming. If the
problem is ignored, the motivation and
productivity of all employees often suffers.
Having the skills to deal with poor
performance makes the job of the supervisor
or manager easier and more satisfying. This
course focuses on specific guidelines and
techniques to help meet the challenge of
problem behaviour confidently and
effectively.
Date(s):
April 26-27, 2005
Fee:
$245 (includes materials)
Instructor(s): Joyanne Landers

Reflective Leadership and
the Labyrinth (A Professional
Development Retreat)
New!
(#MGMT136)
For more information on the retreat, see the
Special Events section on page 5.

Succession Management
(#MGMT125)

New!

This course is for senior managers and
human resource professionals. It examines
the fundamental concept of competencybased succession management. Participants
will explore the essential elements of
succession management from the human
resource perspective and develop the skills
necessary to successfully plan, implement,
and maintain succession management
programs. Topics include key trends,
competency identification, succession
management models and processes, talentpool strategies, program implementation,
and program evaluation.
Date(s):

April 18-19, 2005
December 1-2, 2004 (Victoria)
Fee:
$245 (includes materials);
group rate, $225
$305 (Victoria);
group rate, $285
Instructor(s): Suzanne Allan

Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.bc.ca/clcl | General Inquiries: 604.528.5608 or 1.888.709.4085

CONTRACT
COURSES ONLY
All of the Justice Institute of BC’s courses
and certificate programs are available on a
contract basis throughout British Columbia.
The following are some courses that are
available on contract but are not currently
offered in our calendar:
• Leadership and Learning Organizations: A
Call to Action
• Operationalizing the Strategic Plan
• Values-Based Strategic Planning: The
Foundation of Organizational
Effectiveness
• Values-Based Policy Development and
Process for Organizational Effectiveness

Teams are an inevitable and essential part
of a productive, efficient, and nurturing
workplace. A bad team can prove toxic:
infighting, rivalries, and personal issues
spilling over into the professional domain
can seriously affect output and morale.
A good team, meanwhile, can not only make
work a positive experience for employees but
also lead to accomplishments and levels of
productivity far greater than those a group
of random individuals could ever hope to
attain. Participants will learn the greatest
strengths of a group and implement
methods to ensure group harmony; develop
techniques to differentiate the personal from
the professional; learn how to get group
members to energize each other; explore
some of the defined roles of a team,
including difficult and uncooperative group
members; learn how individuals can change
roles, and what strategies can be used to
discourage typecasting and stereotyping;
and develop the skill of delegating in a
team setting.
December 6-7, 2004
May 3-4, 2005 (Victoria)
Fee:
$245 (includes materials);
group rate, $225
$305 (Victoria);
group rate, $285
Instructor(s): Jason Cressey

The following courses are specific to
residential care:
• Risky Business: Risk Management Skills
for Managers
• Supporting People with Challenging
Behaviours: A Person-Centered Approach
• Whose Home Is It Anyway? The
Manager’s Role in Client-Focused
Principles

For more information

Date(s):

To Tell the Truth: Dealing
with Negativity in the
Workplace (#MGMT105)

New!

This course addresses one of the most
pressing concerns in any work environment:
what to do about the chronically negative,
difficult, or challenging employee, colleague,
or boss. This is the person who makes others
feel anxious, drained, angry, or victimized,
and who can drastically affect team morale
and productivity. This course explores the
symptomatology of negative behaviour and
offers concrete tools to enable participants to
create a “risk-free” zone within themselves
for speaking the truth about the situation.
Participants will identify the emotional,
mental, and physical consequences of not

addressing negativity in the workplace;
demonstrate strategies for reducing the risks
of speaking openly and truthfully; identify
the barriers to implementing these strategies;
and develop an action plan for success. The
course is highly interactive and involves
individual work as well as small- and largegroup participation.

Sandra Rice, Program Coordinator
604.528.5633 or srice@jibc.bc.ca
Nenita Capili, Program Assistant
604.528.5631 or ncapili@jibc.bc.ca

Date(s):

November 30 - December 1,
2004
February 9-10, 2005 (Victoria)
June 20-21, 2005
Fee:
$245 (includes materials);
group rate, $225
$305 (Victoria);
group rate, $275
Instructor(s): Georganne Oldham,
Kathryn Thomson

Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.bc.ca/clcl | General Inquiries: 604.528.5608 or 1.888.709.4085

41

Management and Leadership Development – Individual Management and Leadership Development Courses

Team Building Tactics: Making
the Whole Greater than
New!
the Sum (#MGMT132)

Instructor Development

INSTRUCTOR
DEVELOPMENT
Certificate Program
Instructor Development Certificate

43

Individual Courses
Other Instructor Development Courses

45

knowledge they are acquiring. Graduates of
the Instructor Development Certificate may
enter the University of Victoria’s Certificate
in Adult and Continuing Education or
Vancouver Community College’s Provincial
Instructor Diploma Program.

How to apply

INSTRUCTOR
DEVELOPMENT
CERTIFICATE
The Instructor Development Certificate is
designed to provide trainers with the core
skills and knowledge they need to plan and
deliver training in an adult learning
environment. It has been developed and
revised with input from instructors in a
variety of settings. Instructors are training
and education professionals with a
background in adult education. The
certificate program is 14 days long, with
eight core days and six days of electives.

Who should attend
Both full-time training and education
professionals and persons who provide
education, training, and instruction as part
of their overall job responsibilities within an
organization.

• We recommend that you apply at least
two months before the certificate begins,
because:
– It can take up to five working days to
process an application.
– Once an applicant is accepted, we
recommend registering at least 10 days
before the classes begin.
• Complete the application form on page 65.
• Once your application has been approved,
please register directly with the
Registration Office at 604.528.5590.
• There is a $25 non-refundable application
fee.

How the certificate and courses
are offered
Courses may be taken individually or as part of
the certificate. All courses can be customized
for your organization, agency, or group. Full
attendance is required. The program must be
completed within three years.

Transfer credit agreements
We have a transfer credit agreement in place
with Vancouver Community College
Instructor Diploma Programs. Earn 50% of
the VCC diploma. For details, see our
website at www.jibc.bc.ca/clcl or contact the
Program Coordinator, Sandra Rice, at
srice@jibc.bc.ca. There is also an agreement
in place with the Certificate in Adult and
Continuing Education (CACE) program at
the University of Victoria.

What participants learn

Prior learning assessment
for Instructor Development
Certificate

Participants learn how to design, deliver, and
evaluate creative, effective training programs.
Small class sizes and hands-on teaching
practice provide participants with
opportunities to apply the skills and

Prior learning assessment and recognition
(PLAR) is a process for gaining credit in a
postsecondary institution based on what you
know and can do. It involves documenting

1. We have a transfer credit agreement with
the BC Institute of Technology (BCIT)
for their five-day Training Techniques
course. Students may submit their BCIT
student transcript and will receive credit
for #ID110 and #ID120 in our Instructor
Development Certificate.

Fee: $25 (with BCIT transcript)
2. If you wish to submit other
college/university courses that have
objectives similar to those of our #ID110
and #ID120 courses, please request a
PLAR assessment package.

Fee: $150 per assessment
3. If you wish to submit your relevant work
experience as prior learning towards
#ID110 and/or #ID120, please request a
PLAR assessment package. Complete and
submit the package for assessment.

Fee: $250 per assessment
Fees paid for prior learning assessment are
based on the cost of assessment and do not
guarantee credit for #ID110 and #ID120.
Fees are non-refundable.

For a prior learning assessment package,
please contact Nenita Capili at
604.528.5631 or e-mail ncapili@jibc.bc.ca,
or download the package from our website
at www.jibc.bc.ca/clcl.

How to complete the certificate

STEP: 1
Complete the core courses in the
following order
(see course descriptions beginning on page 44)

• Instructional Skills, Level 1 (#ID110)
• Instructional Skills, Level 2 (#ID120)
• Fundamentals of Instructional
Planning (#ID210)
• Evaluating Training Programs (#ID220)

Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.bc.ca/clcl | General Inquiries: 604.528.5608 or 1.888.709.4085

43

Instructor Development – Certificate Program – Instructor Development Certificate

CERTIFICATE PROGRAM

your learning so we can assess it. We are
pleased to offer the opportunity for students
to use their prior learning towards two of the
certificate core courses – Instructional Skills,
Level 1 and Level 2 (#ID110 and #ID120).
There are three methods for applying for
prior learning assessment and recognition for
these courses:

Instructor Development – Certificate Program – Instructor Development Certificate

STEP: 2
Complete six days of electives from
the following courses
(see course descriptions beginning on page 45).

Check courses for required
prerequisites. Instructor Development
courses used as electives can be
completed in any order.
• Dynamic Visual Aids for Modern
Times (#ID102)
• Conducting a Training Needs
Assessment (#ID203)
• Ideas for Active Learning (#ID201)
• Working with Groups in Instructional
Settings (#ID101)
• Development and Delivery of Online
Learning (#ID202)
• Appreciative Inquiry (#MGMT135)
• Extraordinary Experiential Activities
(#ID103)

STEP: 3
Complete the Instructor Development
Certificate: Final Assignment (#ID250)
within six months
(see course description on this page).

For more information
Sandra Rice, Program Coordinator
604.528.5633 or srice@jibc.bc.ca
Nenita Capili, Program Assistant
604.528.5631 or ncapili@jibc.bc.ca

COURSES
The following courses are required for the
Instructor Development Certificate, and
are also open for general enrollment. These
courses can be customized for your
organization, agency, or group.

Instructional Skills, Level 1
(#ID110)
This course is for instructors who are new
to delivering training as part of their overall
job. Content includes characteristics of
adult learners, characteristics of a motivating
instructor, instructional styles and techniques,
ways of creating and maintaining a positive
learning environment, and instructional
challenges. Enrollment is limited to a

44

maximum of 12 to allow time for
participants to practise delivering group
instruction.
Date(s):

October 4-5, 2004
November 1-2, 2004
January 24-25, 2005
February 21-22, 2005
Fee:
$330 (includes textbook and
materials)
Instructor(s): Jean Cockell,
Colleen Vaughan

Instructional Skills, Level 2
(#ID120)
This course is for instructors who want to
increase their knowledge of the instructional
process and reflect on their current approach.
Content includes instructional design and
the development process, the value of critical
thinking, and the importance of evaluation.
A variety of presentation and delivery
techniques are evaluated and participants are
given the opportunity for skills practice in an
area of their choice. Enrollment is limited to
16. Prerequisite(s): Instructional Skills,
Level 1 (#ID110).
Date(s):

November 25-26, 2004
March 3-4, 2005
Fee:
$310 (includes materials)
Instructor(s): Leila Rahemtulla

Fundamentals of Instructional
Planning (#ID210)
This course is designed to help instructors
understand their role in the planning of
education or training programs for adult
learners. Content includes the overall process
of instructional planning as well as key
elements in planning, such as assessing
training needs, developing learning
objectives, choosing instructional methods,
appropriate evaluation techniques, and
administrative issues such as building
support and scheduling. Participants will
have an opportunity to work on their own
planning project throughout the course.
Prerequisite(s): Instructional Skills, Level 1
(#ID110) and Level 2 (#ID120).

Evaluating Training Programs
(#ID220)
This course is for instructors responsible for
planning and/or carrying out evaluations of
their training programs. It provides a
systematic overview of course and program
evaluation. Participants will have an
opportunity to increase their understanding
of the type of evaluation most appropriate
for their programs, and to apply the
knowledge and skills to their own work.
They should have in mind an evaluation
project to work on over the course of the
two days. Enrollment is limited to 16.
Prerequisite(s): Instructional Skills, Level 1
(#ID110), Level 2 (#ID120), and
Fundamentals of Instructional Planning
(#ID210).
Date(s):

January 17-18, 2005
May 30-31, 2005
Fee:
$310 (includes materials)
Instructor(s): Marg Penney

Instructor Development
Certificate: Final Assignment
(#ID250)
This final assignment is an opportunity for
participants to demonstrate their ability to
apply the knowledge and skills gained
throughout the training sessions. In the first
part of the assignment, participants will
analyze instructional delivery in a group
setting and examine the ways in which
instructional planning and delivery can
influence the learning process. The second
part focuses on instructional planning: it
provides an opportunity for participants to
reflect on the choices they have made or are
making in planning an educational program,
and the factors that influence these choices.
After completing the assignment, candidates
for the certificate will prepare a written
report.
Fee:

$150

Date(s):

December 9-10, 2004
April 28-29, 2005
Fee:
$360 (includes textbook and
materials)
Instructor(s): Leila Rahemtulla

Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.bc.ca/clcl | General Inquiries: 604.528.5608 or 1.888.709.4085

OTHER INSTRUCTOR
DEVELOPMENT COURSES
The following courses are open for general
enrollment. They may also be used as
electives in the Instructor Development
Certificate. The courses can be customized
for your organization, agency, or group.

Group Rate for New Courses
A group rate is available for NEW
COURSES ONLY for three or more
persons from the same
organization.This applies only if all
persons register at the same time.

Appreciative Inquiry
(#MGMT135)

New!

For a course description, see page 38.
This course may be used as an elective
in the Instructor Development Certificate.
Date(s):
Fee:

March 16-17, 2005
$245 (includes materials);
group rate, $225
Instructor(s): Jeanie Cockell

Conducting a Training Needs
Assessment (#ID203)
Needs assessment is an important tool for
planning relevant, high-quality training
programs. This course is for instructors who
would like to learn how to design needs
assessments, the limitations and alternatives
to needs assessments. Participants will use case
studies from their own work. Enrollment is
limited to 16. Prerequisite(s): Instructional
Skills, Level 1 (#ID110) and Level 2 (#ID120).
Date(s):
April 4-5, 2005
Fee:
$310 (includes materials)
Instructor(s): Thomas Sork

Development and Delivery of
Online Learning (#ID202)
This two-day course will provide trainers with
an introduction to the design and development
of online learning. Content includes the role
of e-learning in ongoing training programs,
various approaches to technology-based

learning and the advantages and disadvantages
of each, instructional strategies for facilitation,
and issues to consider when implementing
online learning. Participants will have the
opportunity to work in the JIBC computer
lab for one day of the course. Enrollment is
limited to 16. Prerequisite(s): Instructional
Skills, Level 1 (#ID110), Level 2 (#ID120),
and Fundamentals of Instructional Planning
(#ID210).
Date(s):
Fee:

May 19-20, 2005
$360 (includes textbook and
materials)
Instructor(s): Leila Rahemtulla

Dynamic Visual Aids for
Modern Times (#ID102)

New!

Student learning and motivation are
enhanced by creative and dynamic visual
aids. Learn how to create and use visual aids
that support the learning environment and
capture the attention of your audience.
Practise designing creative PowerPoint
presentations, flipcharts, overheads, and
other learning tools. Discuss when and how
to introduce video clips in your classroom
presentations, and effective workbook and
manual styles. Participants will have access to
the computer lab and will design and
present visual aids during the course.
Date(s):

November 29-30, 2004
June 28-29, 2005
Fee:
$310 (includes materials);
group rate, $290
Instructor(s): Rob Goodall

building, conflict resolution, group process,
and leadership. In addition, some theoretical
and research information will be reviewed
that address such issues as activity selection
and sequencing, effective facilitation, and
methods of processing the experience in
order to enable a transfer of learning back
to the workplace. Please come prepared to
explore indoor and outdoor activities.
Date(s):
Fee:

April 11-12
$310 (includes textbook and
materials); group rate, $290
Instructor(s): Joe Solanto

Flawless Facilitation the
First Time (#MGMT131)

New!

For a course description, see page 39.
Date(s):
Fee:

February 11, 2005
$170 (includes materials);
group rate, $155
Instructor(s): Leila Rahemtulla

Ideas for Active Learning (#ID201)
Participants will explore how to integrate
interactive techniques into their instructional
plans and delivery. Content includes the
purpose of active learning, the value of
introductions, the importance of expectationsetting activities, the use of energizers, the
benefits of closing activities, ensuring retention
and transfer, activity management, and
considerations for choosing appropriate
hands-on activities. Prerequisite(s):
Instructional Skills, Level 1 (#ID110)
and Level 2 (#ID120).
Date(s):
Fee:

May 5-6, 2005
$360 (includes textbook
and materials)
Instructor(s): Leila Rahemtulla

Extraordinary Experiential New!
Activities (#ID103)

Working with Groups in
Instructional Settings (#ID101)

Creating an extraordinary learning experience
in the classroom is the goal of all educators.
This course will help instructors who want to
create a unique learning environment explore
and practise some experiential learning tools
to use in the classroom and other training
environments. Participants will learn, in a
primarily experiential way, a variety of nocost or low-cost group activities that can be
used to enhance learning about
communication, trust, problem solving, team

This practical advanced course is for
instructors who instruct in a group setting.
Participants will have an opportunity to
increase their understanding of group
dynamics and ways to enhance learning in
groups. Skills practice focuses on specific
communication and interactive skills for
facilitating discussions in groups and dealing
with difficult behaviours in groups.
Date(s):
February 7-8, 2005
Fee:
$310 (includes materials)
Instructor(s): Rhonda Margolis

Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.bc.ca/clcl | General Inquiries: 604.528.5608 or 1.888.709.4085

45

Instructor Development – Individual Courses

INDIVIDUAL COURSES

Community Safety

COMMUNITY SAFETY
Critical Incident Stress Debriefing
Critical Incident Stress Management Certificate

47

Bylaw Enforcement and Investigative Skills
Bylaw Enforcement and Investigative Skills Certificate

50

Victim Services Courses

51

How to apply
• We recommend that you apply at least
two months before the certificate begins,
because:
– It can take up to five working days
to process an application.
– Once an applicant is accepted, we
recommend registering at least 10 days
before the classes begin.
• Complete the application form on
page 65.
• Once your application has been approved,
please register directly with the
Registration office at 604.528.5590.
• There is a $25 non-refundable application
fee.

How the certificate and courses
are offered
All interested registrants must complete an
application form before they can register for
the certificate program or for individual
courses.

For more information
Sandra Rice, Program Coordinator
604.528.5633 or srice@jibc.bc.ca
Nenita Capili, Program Assistant
604.528.5631 or ncapili@jibc.bc.ca

CRITICAL INCIDENT
STRESS MANAGEMENT
CERTIFICATE
The Critical Incident Stress Management
Certificate is designed for front-line and
management staff who support and assist
individuals in coping with the immediate
consequences of crime and trauma. The
Centre for Leadership and Community
Learning is an accredited training
organization in the area of critical incident
stress management. Certificate students who
successfully complete both the classroom
and simulation components of the training
can apply for certification with the
Association of Traumatic Stress Specialists
(ATSS). For more information about the
organization and certification, check the
ATSS website at www.atss-hq.com.

Who should attend
This program is open to individuals from a
broad range of occupations and professions
who may be required to provide or manage
debriefing services at their own or other
worksites following a critical incident. The
program will be of specific interest to firstline responders such as crisis intervention
workers, victim service workers, firefighters,
and paramedics.

What participants learn
The Critical Incident Stress Management
Certificate is designed to train participants
to both effectively manage critical incidents
and protect the emotional health and safety
of those involved in the traumatic event.

How to complete the certificate

STEP: 1
Courses must be completed within
three years. Full attendance is required.
Participants will receive a Letter of
Completion at the end of Block 1 and a
Certificate of Achievement after
successful completion of Block 1, Block
2, and a final written exam. Participants
can apply for certification with the
Association of Trauma Specialists after
successful completion of the one-day
role-play simulation.

STEP: 2
Courses in Block 1 have been
sequentially designed and must be
completed in the following order
(see course descriptions beginning on page 48):

Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.bc.ca/clcl | General Inquiries: 604.528.5608 or 1.888.709.4085

47

Community Safety – Critical Incident Stress Debriefing – Critical Incident Stress Management Certificate

CRITICAL INCIDENT
STRESS DEBRIEFING

Community Safety – Critical Incident Stress Debriefing – Critical Incident Stress Management Certificate

• Introduction to Critical Incident Stress
Management (#TS600)
• Demobilization and Defusing
(#TS601)
• Critical Incident Stress Debriefing
(#TS602)

STEP: 3
Courses in Block 2 may be taken in any
order (see course descriptions beginning on
this page). Block 1 courses must be
completed before Block 2 courses.
• Post-Critical Incident Stress Reactions
(#TS603)
• Diversity and Trauma (#TS609)
• Managing Responses to Community
Disasters (#TS604)
• Effective Team Participation (#TS605)
• Trauma, Children, and Youth (#TS608)
• Vicarious Traumatization (#TS607)
• Final written exam (the exam
is mailed to students upon successful
completion of courses in Blocks 1
and 2)

STEP: 4
To qualify for ATSS certification,
complete the Role-Play Simulation
(#TS610) (see course description on page 49).
You are not required to complete the
simulation to receive a Justice Institute
of BC Certificate of Achievement for
Blocks 1 and 2.

COURSES
BLOCK 1
Introduction to Critical Incident
Stress Management (#TS600)
This one-day course introduces participants
to the history, philosophy, perspectives,
concepts, and terms that
are integral to critical incident stress
management. Through short lectures and
interactive discussion, participants will
acquire a basic understanding of stress and
critical incident stress as well as the factors
and vulnerabilities that contribute to a
heightened response to critical incidents.
Date(s):
October 22, 2004
Fee:
$170 (includes materials)
Instructor(s): Laurie Pearce

Demobilization and Defusing
(#TS601)
Demobilization and defusing are the first
steps in the critical incident stress
management (CISM) intervention process.
To successfully participate in a CIS team,
members must master these skills. This twoday course examines the role of groups and
dyads in critical incident stress management,
communication skills for defusing, strategies
to develop an effective support relationship,
blocks to an effective support relationship,
post-incident defusing, and post-incident
do’s and don’ts. By the end of the session,
participants will have successfully completed
a demobilization and defusing.
Prerequisite(s): Introduction to Critical
Incident Stress Management (#TS600).
Date(s):
October 23-24, 2004
Fee:
$260 (includes materials)
Instructor(s): David Freeman

Critical Incident Stress Debriefing
(#TS602)
This three-day course presents the skills and
processes that underlie the group debriefing
process. Course content includes the
debriefing process, dynamics that may
emerge during the debriefing process, and
leadership roles and behaviours that support
both the individual and the group in
normalizing what has occurred. Participants
will have the opportunity to discuss a range
of approaches, experiment with their own
debriefing style, experience situations that
might interfere with the normalization
process, and explore the importance of selfcare in maintaining their role as a debriefer.
There will be a strong emphasis on skill
practice through the use of case scenarios,
and instructors will provide evaluative
feedback. Prerequisite(s): Demobilization
and Defusing (#TS601).
Date(s):
October 29-31, 2004
Fee:
$380 (includes materials)
Instructor(s): Bruce Ramsay

BLOCK 2
Courses are open to participants who have
completed all Block 1 courses.

Post-Critical Incident Stress
Reactions (#TS603)
This one-day course builds on the first block
of training by addressing the symptoms and
emotional reactions that may arise following
a traumatic event, and the possible treatment
options available. The course will help first
responders identify when an individual is
showing signs of post-traumatic stress and
where to provide the appropriate referrals for
treatment. Content includes differentiating
between critical incident stress and posttraumatic stress, the environmental and
personal factors that may increase posttraumatic reactions, the epidemiology and
etiology of post-traumatic stress, required
social supports, and treatment options.
Participants who have already taken Trauma
and Post-Traumatic Stress Reactions
(#EP251) are not required to enroll in this
course. Prerequisite(s): CISM Block 1.
Date(s):
February 11, 2005
Fee:
$170 (includes materials)
Instructor(s): David Freeman

48

Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.bc.ca/clcl | General Inquiries: 604.528.5608 or 1.888.709.4085

This one-day course explores issues of
difference and diversity as they relate to
critical incident stress management.
The course is not intended to provide
participants with exhaustive knowledge
about culture but rather to sensitize the
individual to how culture impacts the critical
incident stress management process. The
cultures considered are those that form
majorities within British Columbia.
Prerequisite(s): CISM Block 1.
Date(s):
February 12, 2005
Fee:
$170 (includes materials)
Instructor(s): Bruce Ramsay

Managing Responses to
Community Disasters (#TS604)
This one-day course provides participants
with an overview of the phases and impact
of a disaster and the role of government and
community agencies in responding. Course
content addresses models for community
intervention and their application to
community disasters, psychosocial needs of
community members involved in a disaster,
identifying at-risk populations, special
considerations, and responder interventions.
Prerequisite(s): CISM Block 1.

Trauma, Children, and Youth
(#TS608)
This course examines trauma intervention in
relation to children and youth. Course
content covers traumatic reactions specific to
the stages of childhood development, the
role of individuals responding to children
affected by various types of critical incidents,
the range of interventions, and immediate
post-impact and recovery issues. Participants
will also have an opportunity to examine
issues related to children with special needs
and working with families. Prerequisite(s):
CISM Block 1.
Date(s):
March 5, 2005
Fee:
$170 (includes materials)
Instructor(s): Laurie Pearce

Vicarious Traumatization (#TS607)

Date(s):
February 13, 2005
Fee:
$170 (includes materials)
Instructor(s): Laurie Pearce

This course examines the unique issues faced
by trauma responders who are exposed to
critical incidents that, if not managed
properly, can contribute to burnout,
substance use, relationship stress, or
emotional instability. Course content covers
traumatic stress reactions; critical incident
stress management in organizations;
speaking about trauma to family members;
key strategies for implementing policies,
procedures, and programs in organizations;
and on-scene interventions. Prerequisite(s):
CISM Block 1.

Effective Team Participation
(#TS605)

Date(s):
March 6, 2005
Fee:
$170 (includes materials)
Instructor(s): Bruce Ramsay

Participation on a CIS team involves
understanding not only the intervention
process but also how and when a team
should be used and what has to happen in
order for the team to operate effectively.
Course content includes the knowledge and
skills required for effective CIS team
participation and the key skills that can
be used to help the team fulfill its purpose
within an organization to provide quality
service. Prerequisite(s): CISM Block 1.

Role-Play Simulation (#TS610)
This course is designed for students who
have completed Blocks 1 and 2 of the CISM
Certificate and are seeking certification with
the Association of Traumatic Stress
Specialists (ATSS). In addition to the hours
of classroom instruction, the ATSS also
requires 30 hours of field placement before
certifying individuals. Because of the
challenges of securing practicum placements
and the fact that it could take several
months to complete 30 hours of active
fieldwork, we have negotiated with the ATSS
the option for candidates to complete a roleplay simulation. The ATSS will accept as
equivalent to a 30-hour practicum your
successful completion of this one-day
simulation class. The role-play simulation is
designed to provide participants with the
opportunity to show how they have
incorporated their new knowledge from the
CISM program into their practice.
Participants will be asked to participate in
simulations with actors and will be evaluated
by the instructors of the CISM program. In
addition, participants must submit to the
ATSS a written Observation/Analysis Report
of the simulation as part of the equivalency
process. Instructors are available to help
participants complete the ATSS application
process. Class size is limited to 10
participants, so please register early.
Prerequisite(s): CISM Blocks 1 and 2 and
completion of final exam.
Date(s):
Fee:

April 21, 2005
$285 (includes actors and
script design)
Instructor(s): David Freeman,
Laurie Pearce, Bruce Ramsay

Date(s):
March 4, 2005
Fee:
$170 (includes materials)
Instructor(s): David Freeman

Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.bc.ca/clcl | General Inquiries: 604.528.5608 or 1.888.709.4085

49

Community Safety – Critical Incident Stress Debriefing – Critical Incident Stress Management Certificate

Diversity and Trauma (#TS609)

Community Safety – Bylaw Enforcement and Investigative Skills – Bylaw Enforcement and Investigative Skills Certificate

BYLAW ENFORCEMENT
AND INVESTIGATIVE SKILLS
in a mock trial and successfully complete a
written exam in order to receive a certificate.
Level II is designed to prepare participants
to better investigate and prosecute cases
pursuant to the applicable legislation.
Content includes drafting bylaws,
developing policies and procedures,
implementing risk management strategies,
and defusing potentially volatile situations.

How to apply
There is no application process. Call the
Registration Office at 604.528.5590 to
register for the certificate.

For more information
Janet Amos, Program Coordinator
604.528.5623 or jamos@jibc.bc.ca

BYLAW ENFORCEMENT
AND INVESTIGATIVE
SKILLS CERTIFICATE
This certificate program has been developed
in consultation with experts in the bylaw
enforcement field and is co-sponsored by the
Justice Institute of BC and the Union of BC
Municipalities. Both levels of the certificate
have been endorsed by the Bylaw
Enforcement Officers and Licence Inspectors
Association of BC, and the Municipal
Officers’ Association of BC.

Who should attend
Current bylaw enforcement officers; licence,
building, plumbing, electrical, and gas
inspectors; and other local government
employees responsible for the administration
and enforcement of municipal bylaws. Courses
can also be taken by those who aspire to
become Bylaw Enforcement Officers and
need to qualify for a competitive position.

What participants learn
Level I is designed to provide local government
regulatory personnel with the knowledge
and skills to enforce the relevant bylaws and
to investigate, prepare, process, and prosecute
cases pursuant to the applicable legislation.
Participants are expected to participate

50

Sue Sharma-White, Program Assistant
604.528.5619 or
ssharma-white@jibc.bc.ca

Earn credit towards JIBC
Investigative and Enforcement
Skills Certificate
This Bylaw Enforcement and Investigative
Skills Certificate has been granted credit for
5 days of electives towards the JIBC Police
Academy 25-day Investigative and
Enforcement Skills Certificate Program.
Through the Investigation and Enforcement
Skills Certificate Program, the Police Academy
offers over 30 different publicly available
courses to meet the professional development
needs of investigators. In addition to
training new and experienced municipal
police officers, the Police Academy offers a
wide variety of knowledge and competencybased courses and programs for the public
and for government and industry professionals
who conduct regulatory inspections,
monitor for compliance, conduct
investigations, and/or engage in various
forms of enforcement activity. For more
information on public and customized
contract delivery offerings of courses and
services, please contact Mark LaLonde at
mlalonde@jibc.bc.ca, or visit the Police
Academy website at www.jibc.bc.ca/police.

Bylaw Enforcement and
Investigative Skills Certificate,
Level I (#EP209)
Level I is offered in a five-day format.
After attending the five days, which include
quizzes and an examination, the successful
candidate will be awarded a certificate of
achievement. Lawyers with experience in
prosecuting and defending cases in the
British Columbia court system conduct
all enforcement and investigation courses.
Assistance is provided to the primary
instructor by other instructors with
experience in specific fields related to
the topics presented.
Date(s):

October 4-8, 2004
October 25-29, 2004 (Victoria)
January 31-February 4, 2005
May 9-13, 2005
Time:
8:30 a.m. - 4:30 p.m.
Fee:
$850 (includes materials)
$950 (Victoria)
Instructor(s): Ellen Gerber, Jeff Sim

Advanced Bylaw Enforcement and
Investigative Skills Certificate,
Level II (#EP210)
Level II is for experienced bylaw
enforcement officers; licence, building,
plumbing, electrical, and gas inspectors; and
other local government employees who have
responsibility for bylaw code and regulatory
enforcement. Registrants must have
successfully completed Level I one year prior
to attending this level. Level II is offered
in a five-day format. After attending the
five days, which include quizzes and an
examination, the successful candidate will
be awarded a certificate of achievement.
Lawyers with experience in prosecuting and
defending cases in the British Columbia
court system conduct all enforcement and
investigation courses. Assistance is provided
to the primary instructor by other
instructors with experience in specific fields
related to the topics presented.
Date(s):

November 15-19, 2004
March 7-11, 2005
Time:
8:30 a.m. - 4:30 p.m.
Fee:
$850 (includes materials)
Instructor(s): Ellen Gerber

Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.bc.ca/clcl | General Inquiries: 604.528.5608 or 1.888.709.4085

The following courses are designed
for front-line and management staff
who support and assist individuals in
coping with the immediate
consequences of crime and trauma.
Courses are available at no cost to
employees working in victim services
programs funded by the Ministry of
Public Safety and Solicitor General.
Individuals working in funded
programs who wish to register for this
training should contact Laurie Hearty
at 604.660.5103 or e-mail
laurie.hearty@gems4.gov.bc.ca. Some
courses are also open to individuals
working in victim-related programs,
at the fees listed for each course.
Priority will be given to employees
working in funded agencies.

Module I – Orientation to Victim
Services (#VIC700)
This self-study program consists of
approximately 40 hours of reading and
activities to be completed over a 12-15 week
period. Content covers a history of victim
services, dynamics of victimization and
power-based crimes, overview of the criminal
justice system, and relevant legislation and
policy. The program is designed for new
employees, and participants are supported in
the training by having access to up to 10
hours of tutorial support. Individuals can
apply at any time to begin the program. A
new online version of this training will be
available this fall.
Date(s):
Fee:

There will be a fall and winter
intake.
$375 (includes cost of
materials and 10 hours of
tutorial support); group rate,
$200

Module II – Direct Service Delivery
(#VIC702)
This classroom-based course provides new
employees with the direct service skills
required to support and assist victims of
crime and trauma. Content covers skills for
supporting child and adult victims; working
with children and families who have
experienced trauma as a result of violence,
sexual assault, and child sexual abuse; selfcare and vicarious traumatizations; court
preparation and support; and advanced crisis
intervention skills. Participants must
complete Module I – Orientation to Victim
Services (#VIC700) before registering for
this course.
Date(s):
Fee:

September 27-October 1, 2004
February 14-18, 2005
$485 (includes cost of
materials) for persons not
employed in funded victim
services programs

Module III – Program
Management Skills (#VIC701)
This classroom-based course is for senior
caseworkers and program coordinators who
are managing victim service-related
programs. Content covers management and
leadership skills; volunteer and staff
recruitment, selection, and performance
management skills; administration and
financial responsibilities; stress management;
and conflict resolution. Eligible participants
must be currently coordinating or managing
a victim services-related program.
Date(s):
Fee:

December 6-10, 2004
April 25-27, 2005
$500 (includes cost of
materials) for persons not
employed in funded victims
services programs

Module IV – Leading in the 21st
Century (#VIC704)
This three day course is directed for program
managers who have at least two years
experience managing police or community
based programs and are interested in
exploring new concepts, initiatives and
theories in leadership. Participants will have
an opportunity to explore and apply
organizational development processes such as
appreciative inquiry, mind mapping and
open space technology as well as specific
work place related issues such as supporting
staff who develop vicarious trauma and
implementing performance management
systems. Participants must complete Module
III (#VIC701) before registering for this
course. This course is only open to
employees working in victim services
programs funded by the Ministry of Public
Safety and Solicitor General. Individuals
working in funded programs who wish to
register for this training should contact
Laurie Hearty at 604.660.5103 or email
laurie.hearty@gems4.gov.bc.ca.
Date(s):

December 13-15, 2004
April 25-27, 2005

The following course is open only to those
who work and volunteer in the field of
victim services:

Integrating Diversity in Victim
Services Work (#VIC713)
This two-day course examines the role
of victim service workers in increasing
understanding of and access to the criminal
justice system for victims from diverse
cultures and communities. The content
examines the issues faced by victims from
a number of different communities and
presents strategies and approaches that can
be used in service delivery and program
development to facilitate inclusion. Included
in the workshop is a presentation on hate
crimes and the role of victim services
in responding.
Date(s):

January 17-18, 2005

Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.bc.ca/clcl | General Inquiries: 604.528.5608 or 1.888.709.4085

51

Community Safety – Victim Services Courses

VICTIM SERVICES COURSES

Other Programs Offered at The Justice Institute of BC

OTHER PROGRAMS OFFERED
AT THE JUSTICE INSTITUTE OF BC

The Centre for Conflict Resolution
Take a course in collaborative conflict
resolution from a top education and training
provider in North America – the Centre for
Conflict Resolution at the Justice Institute of
British Columbia.
Experience the joy of learning, the
satisfaction that comes from achievement,
and the motivation to continue as a lifelong
learner for personal and professional benefit.
Our courses are exceptional and provide
great value for money; they are dynamic and
interactive, with small class sizes and
excellent student/instructor ratios. Many of
our courses include a coached skills practice
component. This unique learning model
provides you with focused practice time and
individualized feedback by experienced
professionals in the field.

52

Our foundational courses, Resolving
Conflict in the Workplace or Dealing with
Interpersonal Conflict, will provide you with
an excellent introduction to conflict
resolution. Either course will give you
practical concepts, skills, and confidence that
you can use right away in both your personal
and professional life.

Find out how our courses and programs will
give you the collaborative edge, enhance
organizational effectiveness, and create better
outcomes for individuals, organizations, and
communities.
For a copy of our calendar or more details
about our programs and customized training
solutions, call us at 604.528.5608, or visit
our website at www.jibc.bc.ca/ccr.
Find out how you can win a free
course. Sign up for our e-letter
distribution list by visiting our website
at www.jibc.bc.ca/ccr.

Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.bc.ca/clcl | General Inquiries: 604.528.5608 or 1.888.709.4085

Suzanne Allan, MA (Adult Education), CHRP,
is an accomplished facilitator, educational
designer, and organizational consultant. Suzanne
combines her passion for unlocking the creative
potential of people with a focus on developing
practical performance solutions to maximize
organizational learning and effectiveness. Her
experience in both profit and non-profit, large
and small organizational settings provides a
unique and strategic perspective that makes
learning both functional and fun.
Janet Amos, BSW, MSW, has 15 years of direct
practice and program development experience,
including the design of a day program for
women (DEW), a Parenting Program for
Women in Early Recovery, and the LINK
violence and substance use program. She has
provided training to a broad range of service
providers on the issues of women and substance
use, violence, and case management.

Cheryl Bell-Gadsby, MA, RCC, has extensive
experience in Canada and the US as a therapist,
clinical supervisor, and educator. She has specific
expertise in issues of trauma, family violence,
sexual exploitation, child and adolescent
development, and hypnotherapy with children,
adolescents, and adults. Cheryl has recently
co-authored Reclaiming Herstory: Ericksonian
Solution-Focused Therapy for Sexual Abuse.
Gina Buchanan, BA, CHRM, MAOM (cand.),
is an educator and trainer with a particular
interest in human resource management in the
non-profit sector and an emerging passion in the
study of work/life balance. She has over 12 years
of experience in community-based social service
agencies as a manager of a variety of programs
working with children, youth, women, and
families.
Ramona Bucknell has extensive experience as a
project director and manager with Outward
Bound. She has led adventure-based learning
experiences in North America and Costa Rica.

Juliet Austin, MA (Counselling Psychology),
is the director of the Canadian office of the
Institute for Life Coach Training. A practising
coach since 1999, Juliet specializes in mentor
coaching for new coaches, marketing and
practice-building techniques for coaches and
therapists, and leadership and team coaching
for organizations.

Judy Burtnick has worked for the past six
years at Dual Diagnosis Program for Vancouver
Coastal Health Authority, providing harm
reduction and abstinence-based programs. For
the last 24 years, she has provided education
and programming in community and hospital
environments, as well as agency and staff training
in a variety of mental health settings.

Rob Axsen, BA, has over 20 years of experience
providing counselling, clinical supervision, and
training. He has worked with corrections, mental
health, and addiction services. Rob also has
specialized experience working with youth. He
has a private practice focusing on youth issues,
the change process, and applied motivational
interviewing.

Sandra L. Case is a labour and employment
specialist with experience in all facets of labour
relations, including arbitration, mediation,
contract development and implementation,
training, and contract administration. She is
currently the manager of the Dispute Resolution
Team for the Community Social Services
Employers’ Association.

Geoff Ayi-Bonti, MA, RCC, is a registered
clinical counsellor whose private practice focuses
on personal, relationship, and family enhancement
with a specialization in couples and family
therapy. Geoff has a diverse multicultural
background and his endeavours involve writing
monthly mental health columns, teaching, and
public speaking.

Tulia Castellanos, BSW, RSW, has worked as a
family and child counsellor, group facilitator, and
program supervisor with Family Services of
Greater Vancouver for the past 10 years. She has
extensive experience working with immigrants
and refugees in Canada, and develops and
delivers training in the areas of community
development and cross-cultural relations.

Janice Barr, BSW, is the executive director of the
Richmond Association of Community Living.
She is an instructor at Douglas College in the
Community and Classroom Support Program.
Janice has worked in the community living field
for over 15 years.

Wendy Chandler has specialized in evaluating
and treating sexual abuse survivors for the past
18 years. She has led many groups for
traumatized adults, adolescents, and children,
trained group leaders, and facilitated numerous
workshops.

Ray Chapman, MSW, is a social worker with 15
years of experience in a clinical private practice.
He is a part-time instructor in the Douglas
College Child and Youth Care Program.
Grant Charles, PhD, RSW, teaches at the
School of Social Work and Family Studies at the
University of British Columbia. He has worked
in a variety of mental health, special education,
and child welfare settings. He has been the
director of a number of specialized educational,
community, and residential treatment programs
working with such diverse client groups as
adolescent sexual offenders, Aboriginal
adolescent solvent abusers, and other hard-toserve young people and their families. He is a
board member for the Canadian Outcome
Institute and the Canadian Adolescent Violence
Education and Research Network.
Louise Chivers, MA, is a Registered Clinical
Counsellor in private practice and at Aurora
Treatment Centre, an alcohol and drug treatment
centre for women in Vancouver. Louise has
extensive experience working with substanceusing people who have a trauma history. She has
a special interest in issues of identity, sexuality,
and community.
Natalie Clark, MSW, RSW, is an experienced
therapist, clinical supervisor, and educator
specializing in issues of child abuse, trauma,
sexual exploitation, and adolescent development.
Jeanie Cockell, MA, has been educating adults
for over 25 years. She is an educational/
organizational consultant who does workplace
team development, change management,
instructional design, and research/evaluation
projects. Jeanie also teaches courses and presents
workshops on instructional
design/skills/evaluation, team building, diversity,
and leadership for postsecondary institutions
throughout BC.
Gordon Cote, MBA, is founder of Nanaimo and
Area Resource Services for Families (NARSF
Programs Ltd.), a private health and service
organization. He is director of the following
programs: Reconnect, Family Therapy Mediations,
Step Stones, and Nanaimo Street Outreach.
Mary Anne Crabtree, BA, BSW, works with the
Boys and Girls Clubs Substance Abuse Programs.
She has worked as a counsellor and program
director for Nexus, a substance abuse outpatient
program for youth. She has also worked with
street-involved youth for the past 16 years, and
has provided training and youth program
development.

Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.bc.ca/clcl | General Inquiries: 604.528.5608 or 1.888.709.4085

53

Instructors

INSTRUCTORS

Instructors

Jason Cressey obtained his PhD in Psychology
from Oxford University, specializing in
interpersonal and communication skills. As a
consultant, he assists corporations with customer
relations, team building, emotional intelligence,
and other psychological factors in the workplace.
Kelly D’Aoust has been teaching high school in
Ontario and British Columbia for 10 years. She
began working for West Coast LEAF as their
Education Coordinator in 2000, when she was
hired to develop the highly successful youth
program entitled No Means No. In it, Grade 12
students participate in peer-facilitation training
to provide Grades 7-9 students with workshops
on issues such as assault, sexual assault, and
consent.
Marie-Jose Dhaese, PhD, ATR, CET, RPT-S, is
an adult and child psychotherapist, a clinical
supervisor, and an educator in private practice.
She is a Registered Art Therapist, Certified
Expressive Therapist, and Registered Play
Therapist with over 25 years of experience as a
therapist and over 15 years as a supervisor and
international workshop leader in the field of
expressive therapies, child abuse, and loss.
Jacinta Eni is Director of Member Services
with PLAN. She has extensive management
experience working in preschool, residential, and
vocational settings for people with developmental
disabilities. Jacinta is a former executive director
with a community agency.
Vals Fauquier draws on 25 years of executive
experience in Canada and the US to deliver
unique workshops, seminars, and public speaking
events geared to today’s critical sales, marketing,
and communication topics. She is the president
of Fauquier Marketing Communications. Her
background includes private and public sector
promotion, having worked with Canada’s largest
multimedia communication company and an
international magazine network, and as Vice
President of Marketing for the Toronto
Convention and Visitors Association.
Faye Fitzgerald, BA, is a leader in the field
of Vibrational Psychology. Faye is a healer and
former social worker who has founded
organizations in the area of mental health and
has developed extensive courses to help people
recover from locked trauma. She has integrated
her natural gifts with extensive study of past and
present healing systems from societies known
to use their intuitive gifts. Faye Fitzgerald is a
business consultant and founder of an international organization called Training in Power.

54

Monica Franz, RCAT, BCATR, MA
(Counselling Psychology) (cand.), has been in
full-time private practice as a counsellor and
registered art therapist for over 12 years. She
offers clinical supervision and small business
management consulting, and serves as ethics
chair for the BC Art Therapy Association.
David Freeman, MSW, RSW, CTS, is trained in
individual, small group, and macro models of
critical incident stress management (CISM). He
is a Certified Trauma Specialist and a national
board member of the Canadian Traumatic Stress
Network, the Association of Traumatic Stress
Specialists, the BCASW, and the CASW. David
is registered for private practice specializing in
post-trauma reactions.
Sandra Susan Friedman is an educator and
therapist. She is the author of three books on
young women and eating disorders: Body
Thieves: Help Girls Accept Their Natural Bodies
and Become Physically Active; When Girls Feel Fat:
Helping Girls Through Adolescence; and Nurturing
Girlpower. Her group program Just for Girls is in
use throughout Canada and the United States
and has become the prototype for a variety of
programs that address the health and social risks
facing girls as they grow up.
Patricia Galaczy, Master of Industrial Relations,
Queen’s University, is a consultant with an
extensive background in strategic human
resource development and management.
Working with industry leaders in both the
private and public sectors, she provides direction
and coaching to staff focusing on training,
employee retention, leadership, and policy and
career development.
Ellen Gerber is a senior lawyer practising as
Crown counsel with the Criminal Justice Branch
of the Ministry of Attorney General. She also
works in the area of legal education and has
developed and taught courses at the University
of British Columbia, Simon Fraser University,
the Justice Institute of BC, and a number of
provincial government branches.
Raj Gill, BSc, is a Certified Professional CoActive Coach and facilitator. Raj has 30 years
of experience in health care in the areas of
supervision, quality assurance, education, and
training. Raj has 15 years of experience in
designing and delivering education programs
for quality enhancement and utilization
management, and specializes in inclusive
leadership and participatory education
workshops.

Rob Goodall, MA, is a management consultant
with over 20 years of experience developing and
delivering educational programs. Special interests
include quality improvement, team building,
critical thinking skills, governance training, and
supervisory development. He has an MA in
Political Science from UBC and a Professional
Teaching Certificate from Simon Fraser
University.
Monique Gray-Smith is a mixed-heritage
woman: Cree, Lakota Sioux, and Scottish. She
is a psychiatric nurse and consultant with her
own business, Little Drum Consulting, and has
been facilitating workshops for over 10 years.
Monique has experience working with youth and
women in the areas of family violence, suicide
prevention, addictions, and personal wellness.
Glen Grigg, MA, RCC, is a family therapist
with over 20 years of clinical experience working
with children and families in distress. Glen has
taught in the Justice Institute of BC’s Couple
and Family Therapy Certificate Program since
its inception in 1996, and has been an adjunct
faculty member in City University’s MA in
Counselling Psychology program since 1998.
Glen is clinical supervisor of the Broadway Youth
Resources Community Counselling Clinic and
executive vice president of the BC Association
of Clinical Counsellors.
Mark Haden has been working in the addictions
field for 17 years. He has worked in detox,
methadone, and outpatient settings providing
counselling, educational, supervision, and
management services. Mark is a graduate of
the Master of Social Work program at UBC.
Maureen Hannah, MBA (Managerial and
Organizational Leadership), BSc (Management),
Certified Professional Coach, is an
organizational, training, and development
consultant, facilitator, and coach specializing in
leadership development. She has 26 years of
organizational development experience in
national and international corporations,
governments, education, and community
organizations.
Bruce Hardy, BA, MEd, PhD (cand.), is the
executive director of Options. He instructs
in the School of Child and Youth Care at the
University of Victoria and at Douglas College.
Bruce is a tribunal member for the BC Children’s
Commission and sits on the board of the Legal
Services Society.

Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.bc.ca/clcl | General Inquiries: 604.528.5608 or 1.888.709.4085

Tom Hetherington, MSW, has 30 years of
experience in social service practice. Tom has
worked as a street worker, a foster home child
care support worker, a probation officer, a child
protection worker, an employee assistance
practitioner, and a family counsellor. For the past
10 years, Tom has been the manager of Pacific
Community Resources Society’s alcohol and drug
prevention, intervention, and treatment services.
Merlyn Horton, project coordinator for the Safe
Online Outreach Project, is a youth advocate
who has been working with high-risk youth for
over 15 years. She has been developing the Safe
Online Outreach Project since 1999. Merlyn is a
former Abbotsford Reconnect street outreach
worker and is also the chair of the Fraser Valley
Community Action Team. She has an
undergraduate degree in communications, for
which she researched online commercial sexual
exploitation and grounded her expertise in the
United Nations Convention on the Rights of the
Child (1989).
Margaret Jones-Callahan, MA, is a counsellor
in private practice with over 20 years of clinical
experience with children, adults, and families.
She has particular expertise in the treatment of
sexual abuse, grief and trauma, human sexuality,
creativity, the expressive arts, and Buddhist
psychology.
Martha Joy, BSW, MCE (Leadership and
Workplace Learning), is an independent facilitator and educator with extensive experience
working in community agencies as a front-line
worker, program director, educator, and
policy analyst.
Ross Laird, PhD, teaches creative process,
psychology, and counselling at various
educational institutions in the Pacific Northwest.
His approach is experiential and collaborative,
with particular emphasis on the creative as an
instrument of change. He is a craftsman in stone
and wood, an award-winning poet, and bestselling author of Grain of Truth: The Ancient
Lessons of Craft.

Joyanne Landers draws on 20 years of
experience throughout Canada as a workshop
leader, consultant, speaker, and executive coach.
Joyanne has a BA (Hons.) degree in English
(SFU), a Teacher’s Certificate (UBC), and an
MEd degree (Western Washington University).
J. Lynne Mann, a registered psychologist, has
over 20 years of experience as a therapist, trainer,
program developer, and educator in the field of
brain injury rehabilitation and recovery. Lynne
brings curriculum development and program
delivery experience to emotional recovery, life
skills, and employment services. Pragmatism and
systematic instruction are core concepts underlying her work with persons with brain injuries.
Parveen Mann, B.Com. (Industrial Relations
Management specialization), is a consultant with
the Community Social Services Employers’
Association. Parveen has extensive experience in
the area of employee relations issues, including
discipline, investigations, and performance
management. She has interpreted and advised on
over 300 collective agreements with up to 11
different unions.
Rhonda Margolis, EdD, is an educational
consultant with extensive experience developing
and facilitating educational programs in the
private, public, and not-for-profit sectors. Her
areas of focus include leadership, workplace
diversity, cross-cultural communication, team
building, and training for trainers. She holds a
master’s degree in Counselling Psychology and a
doctorate in Educational Leadership and Policy.

Maureen McEvoy, MA, is a therapist who has
been in private practice for 10 years. Special
areas of interest include adult women survivors,
couples work, and dissociation. She is the coauthor of Balancing Conflicting Interests: A
Counsellor’s Guide to the Legal Process. Her current
focus is working with couples and legal issues.
Clement Meunier, PhD, is a registered
psychologist with primary expertise in working
with children, youth, and families. He has
worked as a clinical child psychologist for 17
years and has 12 years of experience with the
BC Ministry of Health as a program manager
and acting director in areas of Child and Youth
Mental Health Services. Dr. Meunier has a
private practice as a health-planning consultant
and clinical child psychologist.
Lynda Monk, MSW, RSW, is a consultant and
independent social work practitioner focusing on
employee wellness and organizational health in
the human services sector. Lynda has offered
workshops in many areas, including creativity
and healing, family violence, crisis intervention,
community development, burnout, and
secondary trauma.
Christopher Moore has 15 years of experience
facilitating, training, and researching adventurebased learning throughout the world. Chris has
developed and facilitated adventure-based
learning programs with organizations that have
included the Family Services Association of
Toronto, Sunshine Coast Mental Health Services,
and the UBC Centre for Management Studies.

Gillian Maxwell is trained in mediation and
negotiation. She has been an entrepreneur in
Vancouver for 18 years, with a range of
experience that includes facilitation, mediation,
coaching, public speaking, marketing, promotion,
and organizing public events. She makes use of
these experiences and training to help individuals
and groups unblock problem areas and discover
workable solutions. Gillian is currently a member
of the Vancouver Police Board.

Georganne Oldham, MSc (Organizational
Development), has worked in the field of
organizational development, training, and career
development since 1987. The focus of her work
has included all aspects of career transition/career
management consulting, training, and
counselling; change management education; and
selection interview training. She has also specialized
in the areas of leadership development training,
communication skills, and team building.

Joan McArthur-Blair, is Vice President,
Education, at Vancouver Community College.
She has an extensive background in leadership
education, diversity, and creative writing. She is
currently a doctoral student in educational
leadership and policy at UBC.

Colin A. Pawson has worked with the Delta
School District for 25 years. He is currently the
president of his union local, which represents all
support staff. Colin has extensive union
involvement and has held the positions of
trustee, chief shop steward, vice president, and
president. He has extensive experience with
contract negotiations.

Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.bc.ca/clcl | General Inquiries: 604.528.5608 or 1.888.709.4085

55

Instructors

David Hatfield is the program director for the
SafeTeen Boy’s Program. David is a skilled
communicator who brings an intricate awareness
of youth culture to his work. He is committed
to creating a respectful space for young men to
explore the challenges of managing personal
power, and has been highly successful at
providing young men with alternatives to
traditional masculinity.

Instructors

Laurie Pearce, MSW, MA, PhD, has specialized
in disaster management and traumatic stress for
over 15 years. She is a member of the Association
of Traumatic Stress Specialists and the World
Association of Disaster Emergency Management,
and sits on the board of directors of the
Emergency Social Services Association of BC.
Laurie has worked for the Ministry of Children
and Family Development in emergency child
protection for over 25 years.
Marg Penney, MA (Educational Psychology), has
over 20 years of experience working with adult
learners in both BC and the Alberta. She has her
own educational consulting firm, specializing in
the areas of educational evaluation and research,
training needs analysis, and instructional systems
development, as well as equity/diversity, gender
issues, and inclusive curriculum.
Barbara Plumstead, MA, RCC, has worked in
the field of substance misuse and trauma for the
past eight years, and has been a clinical
counsellor at the Aurora Treatment Centre for
the past five. Before that, she accumulated
12 years of experience in the field of adult
education, developing specialized training
programs for women and youth considered to be
at risk. Barbara is certified in the use of EMDR
and currently has a private practice in Vancouver.
Nancy Poole, MA, is a provincial research
consultant on women’s substance use issues at the
Aurora Treatment Centre in Vancouver. Nancy
has developed gender-specific programming and
evaluation of women’s treatment and prevention
programming, and has helped develop the BC
FAS Community Action Guide and the Alcohol
and Drug Problems of BC Women report.
Kathy Priest-Peries, MSW, RCC, is a therapist
in private practice as well as an organizational
consultant. She specializes in working with posttraumatic stress disorder, complicated grief, residential school recovery, and self-care for helping
professionals. Kathryn has 19 years of experience
working in the child welfare system as a social
worker, foster caregiver, manager of social worker
training, organizational consultant, and instructor.
Jannit Rabinovitch, PhD, is best known for her
work with marginalized populations, developing
some of Canada’s most innovative programs and
services. Her work with sexually exploited youth
and sex trade workers resulted in Out from the
Shadows: International Summit of Sexually
Exploited Youth (March 1998), the International
Centre to Combat the Exploitation of Children
(ICCEC), and the Prostitutes’ Empowerment,
Education and Resource Society (PEERS).

56

Leila Rahemtulla, BCom, has been a consultant
and instructor for over 10 years. She has
experience with both public and private sector
organizations and has designed and delivered
courses in classroom, correspondence, and
technology-based formats. She has extensive
experience teaching organizational behaviour and
management skills.
Bruce Ramsay, CTR, is a retired deputy fire
chief and a Certified Traumatologist. Bruce sits
on the executive of the Association of Traumatic
Stress Specialists and is an experienced trauma
trainer and debriefer. He has provided critical
incident stress debriefing services to emergency
response groups, victim’s assistance groups,
private industry clients, and Aboriginal
communities.
Pega Ren, MPH, EdD, RCC, is in private
practice as a marriage and family counsellor
specializing in sex therapy. She is certified as a
clinical sexologist by the American Board of
Sexologists. Dr. Ren has served as an instructor in
the Women’s Studies and Continuing Education
departments of Simon Fraser University, and as
sexuality and intimacy writer for several Internet
sites. She contributes to the Journal of Sex and
Marital Therapy and guests on radio and
television. Dr. Ren has spent many years presenting to groups and teaching relationship skills.
Emily Renoe, Emily Renoe is a seasoned
IT professional with experience in technical
training, technical documentation, online course
development, and communications/desktop
publishing. Emily’s work at the Justice Institute
includes WebCT technical support in
coordination online programs and activities
for course support/distance learning.
Anita Roberts is the program founder and
guiding force behind SafeTeen. She has worked
in the field of violence prevention for 25 years
and is an internationally sought public speaker.
She is also an award-winning author. Anita’s
latest book is SafeTeen: Powerful Alternatives to
Violence (Raincoast). Anita brings passion,
personal narrative, and an engaging sense of
humour to her work.
Elizabeth Robinson, MSW, RSW, is a social
worker in private practice. She has extensive
experience as a manager and trainer in child
welfare and medical settings. She is also a sessional
lecturer at the School of Social Work at UBC.

Gail Sexsmith is an executive with extensive
experience in strategic leadership, organizational
effectiveness, and human resources. Gail delivers
facilitation, consulting, coaching, and adult
education services that help organizations, teams,
and individuals achieve superior results.
Lisa Shatzky is a family therapist with Act II
Child and Family Services, in the Sexual Abuse
Clinical Counselling Program. She is also in
private practice, specializing in childhood
trauma, child development, and adult trauma
recovery. Lisa teaches at City University in
Vancouver and is director of Wolf Song Centre
on Bowen Island.
Jeff Sim, Jeff brings over 20 year s policing
experience to the classroom with much of it
involved in a variety of investigative, operational
and educational roles. Jeff has been teaching or
writing curriculum for CLCL programs since
1997, and earned a BA in Adult Education while
seconded to the Police Academy. He currently
serves as a police officer in British Columbia,
along with providing the education services to
CLCL.
Kathy Snowden is currently the program
director of Odyssey II, a substance misuse
outpatient program for youth and their families.
She has had 16 years of experience working with
high-risk and at-risk youth.
Joe Solanto, PhD, is a therapist, consultant,
and workshop facilitator with over 30 years
of experience training educators and mental
health professionals in therapeutic responses
to critical incidents and traumatic experiences.
He has provided consultation, training, and
supervision in a number of Aboriginal
communities related to the multigenerational
effects of trauma, integrating western and Native
approaches to healing. Joe also teaches courses
in workplace wellness, restorative justice, and
adventure-based counselling.
Lisa Solanto is a holistic counsellor and certified
hypnotherapist, and a holistic bodyworker
trained in Reiki, therapeutic touch, and massage.
She is also a yoga and meditation instructor. Lisa
is an associate practitioner at the Centre for
Integrated Healing in Vancouver.
Thomas J. Sork, PhD, is professor of adult
education at UBC. He has presented needs
assessment workshops to dozens of practitioner
groups from Vancouver to St. John’s, and from
Winnipeg to Fort Smith. His research and
publications focus on educational planning
and professional ethics.

Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.bc.ca/clcl | General Inquiries: 604.528.5608 or 1.888.709.4085

Mike Stockdale, MSW, RSW, is a registered
social worker with 25 years of experience as a
supervisor with the Ministry of Children and
Family Development. While working with
MCFD, Mike established the Lower Mainland
After-Hours office in New Westminster and
participated in the United Way research project on
child sexual abuse. Mike has studied extensively in
the area of evaluation research, and has focused on
the writing of clear and definable goals for work
with individuals, families, and children.
Elaine Stoll, BA, RCC, is a counsellor and
trainer in private practice. She has been working
with violence and abuse issues for 20 years.
Besides facilitating weekly groups for survivors,
she works with teen moms and leads parenting
groups for adult survivors. Elaine is an accredited
instructor with the William Glasser Institute in
Los Angeles.
Debbie Suian, MA, RCC, has worked for the
past 20 years as a counselor, clinical supervisor,
and trainer in community based counseling
agencies, addictions services, private practice,
and mental health. As a concurrent disorders
therapist with Fraser Health, she provides
consultation and training to staff, develops
and facilitates groups for people struggling with
mental illness and addiction and is the editor
of a monthly publication focusing no concurrent
disorders issues.
Ted Thomas, RAC, RST, ABT, is director of
Sourcepoint Shiatsu Centre, and utilizes
acupuncture, shiatsu, corrective exercise, and
herbalism in his private practice. He is the
creator and director of the Shiatsu Practitioner
Program, a one-year professional training
program offered in partnership with Langara
College. Through his workshops and training,
he has been helping people appreciate the gift
of touch and the wisdom of eastern healing arts
since 1985.
Kathryn Thomson, BEd, MA, works with
organizations undergoing change, restructuring,
or transitions. Kathryn teaches leadership and
communication skills, diversity, business writing,
and team building. She currently works with
Ryane Consulting.

Beth Trotter, MA, RCC, has been a therapist
in private practice for 12 years, specializing in
working with adults who have experienced
trauma in childhood.
Suri Vangolen, MA, has worked as a therapist
at SAFER for over 15 years. She is currently the
Senior Mental Health Worker at SAFER. She has
many years of experience in crisis intervention,
education, and bereavement counselling with
suicidal adolescents and adults.
Wendy van Tongeren Harvey, BA, LLB, has
been a Crown lawyer for close to 23 years. She
is interested in using criminal courts to protect
persons from physical and sexual violence and
oppression while maintaining an atmosphere of
fairness and respect. She is currently co-writing
her ninth publication, Trauma, Trials and
Transformation.
Colleen Vaughan, MEd, has been an instructor
at the Justice Institute of BC for over seven years.
She has developed and delivered workshops for
both the Emergency Management Division and
the Corrections and Community Justice Division.
Munir Velji, BA (Criminology), MSW,
specializes in working with children and
adolescents. He has 10 years of experience in
the counselling and mental health field. He is
currently employed with the Adolescent Crisis
Response Program and also provides consultation
and relief to the Youth Crisis Response Program.
Debbie Verkerk, BA, MA, is a consultant and
trainer with extensive experience with adolescents
in residential and school settings. She is the
chairperson of the Advisors Committee, School
of Child and Youth Care, Douglas College, and
former program coordinator, Avalon School.

Heather Whiteford, MSW, is a therapist with
Family Services of Greater Vancouver and an
instructor at Pacific Coast Family Therapy
Training Association. She is interested in the
ways in which work with families can support
people in sustaining themselves through trauma
and loss.
Doug Woollard, BSW, RSW, is the executive
director of Delta Community Living Society.
He is also the chair of the Council for Career
and Workforce Development. Doug has worked
in unionized environments since 1979 and has
extensive experience and skills in contract
negotiation, human resources, and project,
budget, and fiscal management.
Maggie Ziegler, MA, has worked as a
psychotherapist for almost 25 years, specializing
in work with a broad range of trauma survivors.
She has developed trauma-related curriculum
and programs, and has provided extensive clinical
supervision and consultation services to agencies
and programs throughout BC. Maggie is an
experienced facilitator who has delivered training
workshops both in BC and internationally.
Juhree Zimmerman, RN, BScN, MEd, brings a
25-year background in health care administration
at senior government levels to her leadership
development and coaching practice. She coaches
executives, teams, and individuals. She is a leader
for the Coaches Training Institute and specializes
in coaching health care professionals and in
leadership training.

Gina Versteege has 22 years of experience with
the criminal justice system, both as an executive
director of legal aid and as a manager of Crown
Victim Services in Victoria.
Rosalie Walls has 25 years of experience in
the field of counselling with children and
families. She is the Manager of Clinical Support
and Quality Assurance for Pacific Community
Resources. Rosalie also teaches part time and
does clinical supervision and work with the
Ministry of Children and Family Development.

Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.bc.ca/clcl | General Inquiries: 604.528.5608 or 1.888.709.4085

57

Instructors

April Stanley initiated the creation of Canada’s
first indoor Labyrinth in 1996 at St. Paul’s,
Vancouver. A certified Labyrinth Facilitator, April
has been introducing people to the Labyrinth for
more than eight years, conducting workshops
throughout Canada and in Chartres, France.

Information for Students

INFORMATION
FOR STUDENTS

Aboriginal Student Services
The Justice Institute of BC and CLCL welcome and encourage
Aboriginal students to attend our programs. Roberta Stewart is
available to support Aboriginal students attending courses at the
JIBC. This includes academic counselling, emotional support,
or just someone to talk to. Please feel free to contact her by
phone at 604.528.5621, fax at 604.528.5640, or e-mail
at aboriginal@jibc.bc.ca.
Services for Students with Disabilities and Special
Learning Needs
The Justice Institute of BC and CLCL strive to be as accessible
as possible to students with disabilities. To help you while you are
learning at the JIBC, we are able to provide:
• Sign language interpreters
• Specialized equipment for people who are visually impaired
• Large-print or Braille documents
• Classroom and exam tutors for people with learning disabilities

Course Times
All courses run from 9:00 a.m. to 4:30 p.m. unless otherwise noted.

Our Campus
All CLCL courses are held at the Justice Institute of BC, 715
McBride Boulevard, in New Westminster, BC, unless otherwise
noted. The Justice Institute of BC building is fully wheelchairaccessible, and houses a library, gym, cafeteria, and theatre in
addition to classrooms and offices. There is plenty of free parking
in our parking lot. Staff input into the building’s design has
ensured that there are windows that open in most exterior rooms
and ample natural light everywhere. A garden and a large atrium
provide ideal meeting places for students.

Directions: please see the map on page 60 or call
604.528.5608.

Student Services
Information Desk
The Information Desk is staffed weekdays from 7:00 a.m. to 5:00
p.m. to provide general information and assistance. Staff also
handle requests for First Aid Attendants, maintain a register of lost
and found items, and approve all notices for the bulletin boards
and flyers for the information racks.
Library
The library is open to all students, although only students
registered in JI pre-employment courses and certificate programs
have borrowing privileges. The library has photocopying and fax
services and some stationery items for sale. Hours are Monday to
Friday from 8:00 a.m. to 5:00 p.m., and Saturday (September to
June) from 9:00 a.m. to 4:00 p.m.
Phone: 604.528.5599
Fax: 604.528.5593
E-mail: library@jibc.bc.ca.

58

The JIBC building is completely wheelchair-accessible. Disabilitydesignated parking is located near both main entrances of our
building, with conveniently located curb approaches. All floors
have separate accessible washrooms, and pay phones are designed
for wheelchair access. There are two elevators and refuge areas at
each staircase in the event of fire or other disaster. Wherever
possible, CLCL courses held off-site are offered at wheelchairaccessible locations.
For more information, please contact the Registration Services
Advisor at 604.528.5588; TTY/TDD: 604.528.5655.

REGISTRATION INFORMATION
Note these deadlines
For certificates
We recommend that you apply for certificates at least two months
before the classes begin, because:
• It can take up to five working days to process an application.
• Once an applicant is accepted, we recommend registering at least
10 days before the classes begin.
• Acceptance into a certificate program does not guarantee seat
availability in a specific course. Once your application has been
approved, please register directly with the Registration Office at
604.528.5590.
For courses
Registration is on a first-come, first-served basis. Early registration
is recommended. While registrations are generally accepted up to
one business day before the course begins, we make decisions to
run or cancel the course based on the registrations five days before
the course.

Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.bc.ca/clcl | General Inquiries: 604.528.5608 or 1.888.709.4085

READ THE FINE PRINT

For certificates*
1. Complete the Certificate Program Application Form on page 65.
Make sure you have included all required materials and the $25
non-refundable application fee. Mail or fax the application to:
JIBC Registration Office
715 McBride Boulevard
New Westminster, BC V3L 5T4
Fax: 604.528.5653

Withdrawals
Deadlines and fees for withdrawing from a certificate or course vary
from program to program. Please contact the Registration Office
for specific information.

2. Once the CLCL receives your application, we will let you know
within about five working days whether or not you have been
accepted into a certificate program.

Substitutions
If your agency plans to send someone to a course instead of the
person who was originally registered, please inform the Registration
Office ahead of time.

3. If you are accepted, pay for your certificate, following the steps
below. Confirmation of registration will be sent by mail.
*The Bylaw Enforcement and Investigative Skills Certificate does
not require an application. Simply call the Registration Office at
604.528.5590 to sign up.
For courses*
1. Make sure that you have completed all prerequisites.
2. Fill out the Course Registration Form on page 67.
3. Submit your registration form and payment at the same time.
Follow the steps for payment below. Confirmation
of registration will be sent by mail.
• To take courses in Critical Incident Stress Management, you
must complete a Certificate Program Application Form. Follow
the steps for certificates above.
• If you are registering for Expressive Play Therapy Methods
Level II (#CY104A), please attach a resume.

FOLLOW THESE STEPS TO PAY
By mail
Send a cheque made out to the Justice Institute of BC or a
VISA/MasterCard number with expiry date and signature to:
JIBC Registration Office
715 McBride Boulevard
New Westminster, BC V3L 5T4
By phone
Call the Registration Office at 604.528.5590 or 1.877.528.5591
(toll free – long distance calls only) between 8:30 a.m. and 4:00
p.m., Monday to Friday. Please have the course name and number,
and your VISA or MasterCard number ready when you call.

Transfers
If you wish to transfer from one course to another, the Registration
Office must be notified at least one week prior to the course start
date. Transfers are subject to an administrative charge.

Cancellations
The Justice Institute of BC reserves the right to substitute faculty or
cancel courses. Every effort will be made to provide adequate notice
of substitutions or cancellations. In the event of a cancellation, full
tuition will be refunded. The JIBC is not responsible for participants’
expenses (for example, airline or hotel reservations) if a course must
be cancelled. We truly regret any inconvenience this may cause.
NSF Cheques
A fee of $15 applies to all cheques returned due to “not sufficient
funds.”
Transferring Credits
For information on transferring credit from JIBC courses to other
educational institutions, please contact the institution that you are
considering transferring credits to.
Personal Education Number (PEN)
A Personal Education Number will be issued to all students.
In order to issue the number, the JIBC must collect information on
gender and birth date. This information is collected under the
authority of the Freedom of Information and Protection of Privacy
Act, and is needed to process each student’s registration form.
Tax Receipts
T2202A forms for tax purposes, provided to all students who pay
personally for their courses, will be issued in February 2005 for all
2004 courses. Tuition fees over $100 (cumulative from the same
institution) are tax-deductible.
Transcripts
Transcripts are available from the Registration Office. Upon
completion of a certificate program, students will receive one copy of
their official transcript at no charge. In all other cases, a fee applies.

In person
By cheque, cash, debit card, VISA, or MasterCard at the JIBC
Registration Office, 715 McBride Boulevard, New Westminster,
BC, between 8:00 a.m. and 4:30 p.m., Monday to Friday.

Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.bc.ca/clcl | General Inquiries: 604.528.5608 or 1.888.709.4085

59

Information for Students

FOLLOW THESE STEPS TO REGISTER

Information for Students

FOR MORE REGISTRATION INFORMATION
Registration Office
Hours:
8:00 a.m. to 4:30 p.m., Monday to Friday
Information: 604.528.5590
Registration: 604.528.5590 (local calls)
1.877.528.5591 (toll-free – long distance only)
Fax:
604.528.5653
TDD/TTY:
604.528.5655
E-mail:
register@jibc.bc.ca. Inquiries only; we do not
accept e-mail registrations.
Registration Services Advisor
For general advice about JIBC programs and courses, and justice
and public safety career paths, or for assistance for students with
disabilities:
Phone: 604.528.5588
Fax: 604.528.5653
TDD/TTY: 604.528.5655

Justice Institute of BC - New Westminster Campus
715 McBride Boulevard, New Westminster, BC

Prior Learning Assessment and Recognition (PLAR)
PLAR can enable you to receive credit towards a CLCL certificate
based on learning you have already completed,
either through formal courses or through work experience.
You may need to provide specific evidence to the assessor, such as
transcripts, written reports, completed projects, or audiovideotapes of your work. The fee for PLAR depends on the work
involved in the assessment. The maximum charge is $250; fees
usually range from $25 to $150. The PLAR process can take
anywhere from a few days to a few weeks. For more information,
call 604.528.5632, e-mail clcl_pr@jibc.bc.ca,
or visit our website at www.jibc.bc.ca/clcl.

Justice Institute of BC - Victoria Campus
910 Government Street, Victoria, BC

The JIBC is ISO-registered
The Justice Institute of BC is the only postsecondary institution in
BC – and one of only a few in North America – to be registered
under ISO 9001:1994 (BSI FM #63029). This internationally
recognized designation ensures that our programs meet the
requirements of our students and clients and are continuously
reviewed, improved, and updated to maintain the highest possible
standards.

Win a free course – sign up for
CLCL’s e-letter distribution list
Sign up for our e-letter distribution list and
have the latest information on CLCL courses,
events, and customized solutions delivered to
your inbox. Plus, we will enter your name in our
quarterly draw for a free CLCL course.To sign
up, visit our website at www.jibc.bc.ca/clcl and
follow the links.

60

Justice Institute of BC – Downtown Vancouver Campus
18th Floor - Commerce Place
400 Burrard Street, Vancouver, BC

Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.bc.ca/clcl | General Inquiries: 604.528.5608 or 1.888.709.4085

Risk Management: We’re All in This Together
Video with Facilitator and Participant Guides
This 20-minute video with accompanying
facilitator and participant guides is
designed to raise awareness of risk
management principles for caregiving
professionals. The video features Red
Green from the CBC’s New Red Green
Show. Red guides participants through a
series of humorous scenarios that are
followed by interviews with “real
caregivers” who offer their tips for
managing risk. The facilitator guide to a
four-hour workshop, or four one-hour workshops, includes lesson
plans, content notes, overheads, suggested activities, and a
participant guide. The video and materials guide participants
through the process of assessing potential risk to their clients in care
and developing preventive strategies as well as suggested
improvements to their care systems, the physical environment, and
staff education, which could lead to a significant decrease in serious
incidents. Available on open caption.
Price in BC: $135; video only, $95
Price out-of-province: $155; video only, $115

Facing Diversity: Responding to Violence against
Women from Diverse Cultures
Video and Instructor’s Guide
This 42-minute video is intended
primarily for use by those who work with
women from diverse cultures who are
trying to end violence/abuse in their lives.
Through the voices of three women from
different cultural communities, the video
illustrates some of the barriers to seeking
help faced by these women and highlights
a selection of best practices to assist them.
The 53-page instructor’s guide to a sixhour workshop, two three-hour
workshops, or video debriefing includes sample lesson plans,
content notes, five overheads, suggested activities, and handouts
for participants.
Funding for the development of the video and support materials
was provided by the Ministry of Attorney General, Victim Services
Division, and the Ministry of Multiculturalism and Immigration.
Price in BC: $75; video and discussion guide only, $50
Price out-of-province: $100; video and discussion guide only, $75

Charting New Waters: Violence against Women
with Disabilities
Video and Facilitator’s Guide
This 35-minute video with accompanying
facilitator’s guide is designed to raise
awareness of the barriers and issues faced
by women with disabilities when they try
to end the violence in their lives. The
video combines interviews with disability
advocates and criminal justice personnel
with three dramatic vignettes portraying
women with disabilities who have experienced or are currently
experiencing violence in their lives.
Price in BC: $65 ; video only: $50
Price out-of-province: $90; video only: $75

Critical Incident Stress Debriefing
Video and Facilitator’s Guide
This award-winning video shows a
fictitious critical incident and illustrates
the stages of critical incident stress support
that precede and follow it. The revised
facilitator’s guide provides information
and instructional strategies to deliver
an introductory workshop.
Price in BC: $75
Price out-of-province: $100
Warning: This video contains language
that may be offensive to some viewers.

Telling the Untold Stories
Video and Facilitator’s Guide
This 36-minute video builds on the
Critical Incident Stress Debriefing video
by illustrating the impact of a traumatic
event on the workplace and demonstrating
the stages of a group debriefing and the
effective use of external resources. A nonemergency services worksite is used to
show the applicability of these debriefings
in a general workplace setting.
Price in BC: $75
Price out-of-province: $100

Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.bc.ca/clcl | General Inquiries: 604.528.5608 or 1.888.709.4085

61

Publications and Videos

PUBLICATIONS AND VIDEOS

Publications and Videos

Balancing Conflicting Interests: A Counsellor’s Guide
to the Legal Process

Helping Children Whose Parents Have a Mental
Illness: A Toolkit for Counsellors

Manual

Toolkit

This manual explores the clinical and
ethical dilemmas counsellors face in their
increasing involvement with the legal
system, and suggests ideas for resolving
them. Topics include current legal/clinical
trends that require counsellors to “think
legal”; issues a “thinking legal” counsellor
must consider, such as informed consent,
confidentiality, questions of privilege,
obligations to report, clinical assessments,
and guidelines for recordkeeping; concerns counsellors have about
going to court; and much more.
Price in BC: $40
Price out-of-province: $65

Commercial Sexual Exploitation: Innovative Ideas for
Working with Children and Youth
Manual
This manual presents a provincial
framework for working with commercially
sexually exploited children and youth, and
innovative ideas for programs to deal with
this social problem. The framework has
been designed to assist in the formulation
of policy, strategies, and services to assist
these young people. Topics include the
legal meaning of “commercial sexual
exploitation”; the rights of children and
youth; understanding commercial sexual
exploitation; a conceptual framework within a population health
approach to health promotion; meeting the needs of youth through
a continuum of services; guiding principles for program design and
delivery; and a selection of provincial programs that meet the
guiding principles and are considered to be examples of innovative
and promising practices.

This toolkit is a collection of current
resources and reference materials designed
to assist counsellors in their support of
children and families in which there is
a parental mental illness. The Toolkit
was designed in response to the
identified need for more resources to
assist counsellors and workers in mental
health teams in the Vancouver Coastal
Health Authority.
This toolkit, developed by the Centre for Leadership and
Community Learning in collaboration with the Working Group
Supporting Families with Parental Mental Illness, has been produced
in an easily accessible format for use by community mental health
providers.
Price in BC: $65
Price out-of-province: $90
To learn more about any of these resources, please contact the
Centre for Leadership and Community Learning at 604.528.5632.
To order, please complete the order form on page 68 and mail it,
together with your credit card information or a cheque or purchase
order for the correct amount, to the address on the order form. You
may also e-mail your questions or orders to clcl_pr@jibc.bc.ca.

Price in BC: $40
Price out-of-province: $65

62

Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.bc.ca/clcl | General Inquiries: 604.528.5608 or 1.888.709.4085

A Continuum of Care: Prevention to Harm Reduction (#AD401)

25

Development and Delivery of Online Learning (#ID202)

45

Adult Survivor Stream (#CSA207)

19

Diversity and Trauma (#TS609)

49

Advanced Bylaw Enforcement and Investigative Skills Certificate, Level II
(#EP210)

50

Dynamic Visual Aids for Modern Times (#ID102)

45

Effective Team Participation (#TS605)

49

Advanced Innovative Practices in Clinical Supervision (#EP378)

10

Ethical, Legal, and Professional Issues (#CFT130)

31

Advanced Motivational Interviewing (#AD204)

26

Evaluating Training Programs (#ID220)

44

Appreciative Inquiry (#MGMT135)

38

Everything You Ever Wanted to Know about the DSM-IV-TR (#EP204)

13

Art Therapy in Early Stages of Addiction Recovery (#AD210)

14

Expressive Play Therapy Methods Level I (#CY104)

14

Assessment Practices (#AD403)

25

Expressive Play Therapy Methods Level II (#CY104A)

14

Becoming a More Effective Counsellor (#EP508)

10
10

Expressive Play Therapy Methods with Abused and Neglected Children
(#CY104B)

14

Building Bridges – A Multicultural Approach (#COUNS103)
Building Community Capacity (#EFCC130)

23

Extraordinary Experiential Activities (#ID103)

45

Building on Client Strengths (#EP196)

10

Facilitating Parenting Groups – Essential Skills (#EP586)

11

Building Parenting and Family Capacity (#EFCC120)

22

Final Project (#EFCC140)

23

Business Communications: It’s All About You (#MGMT134)

38

Flawless Facilitation the First Time (#MGMT131)

39

Bylaw Enforcement and Investigative Skills Certificate, Level I (#EP209)

50

Fostering and Encouraging Client Responsibility (#EP524)

11

Case Planning (#AD404)

25

Foundations of Effective Management Certificate Report Project (#FMGMT500) 34

Child and Youth Stream (#CSA206)

19

Foundations of Effective Management Part 1: Leading the Way (#FMGMT100) 34

Child Sexual Abuse Intervention Certificate for Practitioners (#CSA204)

18

34

Children Exposed to Family Violence (#CY232)

16

Foundations of Effective Management Part 2: Leading through Effective
Conflict and Change (#FMGMT200)

Clear and Simple: A Course on Writing Memos, Letters, and Reports
(#MGMT212)

38

Foundations of Effective Management Part 3: The Leaders’ Role in Effective
Employee Relations (#FMGMT301)

34

Clinical Supervision: Innovative Practices (#EP278)

11

Foundations of Effective Management Part 4: The Leaders’ Role in
Human Resource Management (#FMGMT401)

34

Coaching for Improved Performance (#MGMT332)

39

Foundations of Effective Management Parts 1 and 2 (#FMGMT250)

34

Community Voices/Contemporary Issues (#AD407)

26

Foundations of Effective Management Parts 3 and 4 (#FMGMT350)

34

Compassion and Policy: The Heart and Mind of Drug Policy Reform (#AD408)

26

Fundamentals of Instructional Planning (#ID210)

44

Concurrent Disorder Planning (#AD410)

25

Getting Girls Off the Scale, Off the Couch and on with Their Lives (#CY255)

16

Conducting a Training Needs Assessment (#ID203)

45
11

Grief and Loss and Attachment Issues in Working with Children in Care
(#WCY101)

17

Counselling Skills: The Art of Asking Effective Questions (#EP587)
Couple and Family Assessment (#CFT120)

31

Ideas for Active Learning (#ID201)

45

Couple and Family Therapy Practice Supervision (#CFT160)

31

Images of Trauma in Children’s Art, Play, and Sandplay (#TS518)

14

Creating a Healthy Workplace: The Manager’s Role (#MGMT388)

39

Instructional Skills, Level 1 (#ID110)

44

Creating Balance and Excellence in Communication for Front-line Staff
(#MGMT106)

39

Instructional Skills, Level 2 (#ID120)

44

Instructor Development Certificate: Final Assignment (#ID250)

44

Creating Person-Centered Plans with Persons with Developmental Disabilities
(#MGMT126)

39

Integrated Core Module (5 days) (#CSA204)

18

Critical Incident Stress Debriefing (#TS602)

48

Integrating Diversity in Victim Services Work (#VIC713)

51

Dealing with Self-Mutilative Behaviour In Young People (#CY224)

16

Integrating Energetic Bodywork into the Counselling Process (#IHC004)

15

Demobilization and Defusing (#TS601)

48

Interconnected Risk (#AD405)

25

Developing Effective Relationships with Communities and Families (#EFCC114)

22

Introduction to Art Therapy for Counsellors and Therapists (#CY250)

15

Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.bc.ca/clcl | General Inquiries: 604.528.5608 or 1.888.709.4085

63

Alphabetical Course List

ALPHABETICAL COURSE LIST

Alphabetical Course List

Introduction to Capacity Building and Online Learning (#EFCC100)

22

Introduction to Critical Incident Stress Management (#TS600)

48

Introduction to Theories and Models of Couples and Families (#CFT100)

31

Introduction to Trauma and Post-Traumatic Stress Reactions (#EP251)

13/27

Leading Effective Teams (#MDCS200)

35

Leading the Way to Continuous Quality Improvement and Workplace
Wellness (#MDCS260)

35

Leading Through Effective Communication (#MDCS120)

35

Leading with Emotional Intelligence (#MGMT122)

39

Making Connections with Male Youth (#WCY102)

17

Management Development for Community Settings Assignment Project 1
(#MDCS245)

37

Management Development for Community Settings Assignment Project 2
(#MDCS285)

37

Managing a Change Environment (#MDCS280)

35

Managing Human Resources (#MDCS250)

35

Managing in a Unionized Environment (#MGMT385)

40

Managing in the Middle (#MGMT123)

40

Managing Responses to Community Disasters (#TS604)

49

Managing Scarce Resources (#MDCS270)

35

Marketing on a Shoestring (#MGMT133)

40

Mask and Mirror: The Many Faces of Shame (#EP214)

11

Mastering Effective Employee Relations (#MDCS240)

35

Metaphor, Imagery and Relaxation: Tools for Health and Healing (#IHC102)

15

Module 1: The Leadership Challenge and You (#MDCS110)

36

Module 2: Leading Through Effective Communication (#MDCS120)

36

Module 3: Leading Effective Teams (#MDCS230)

36

Module 4: Mastering Effective Employee Relations (#MDCS240)

36

Module 5: Managing Human Resources (#MDCS250)

36

Module 6: Leading the Way to Continuous Quality Improvement and
Workplace Wellness (#MDCS260)

36

Module 7: Managing Scarce Resources (#MDCS270)

37

Module 8: Managing a Change Environment (#MDCS280)

37

Module I – Orientation to Victim Services (#VIC700)

51

Module II – Direct Service Delivery (#VIC702)

51

Module III – Program Management Skills (#VIC701)

51

Module IV – Leading in the 21st Century (#VIC704)

51

Outcome-Based Approaches: Tools and Evaluations (#EFCC117)

23

Overview of Prevention and Intervention on Fetal Alcohol Spectrum Disorder
(#AD409)

25

People Problems: How to Supervise Challenging Employees (#MGMT315)

40

Post-Critical Incident Stress Reactions (#TS603)

48

Putting a Youth Twist into Substance Use Information and Youth Services (#AD207) 17

64

Reflective Leadership and the Labyrinth (A Professional Development Retreat)
(#MGMT136)

5

Resiliency Across the Life Span (#MH007)

13

Role-Play Simulation (#TS610)

49

SafeTeen, Powerful Alternatives: Skills to Stand Strong Without Violence (#EP562)

17

Safety and Risk: Support Worker Self-Care (#EP263)

30

Sex Therapy for Non-Sex Therapists (#COUNS101)

11

Strengths-Based Approach to Working with Challenging and High-Risk
Youth Behaviour (#MH010)

16

Succession Management (#MGMT125)

40

Supporting Adult Survivors Certificate (#CSA134A)

30

Supporting Child, Adolescent, and Adult Survivors Certificate (#CSA134B)

30

Supporting Children Who Have Been Abused and Neglected (#EP262)

30

Team Building Tactics: Making the Whole Greater than the Sum (#MGMT132)

41

The Changing Face of the Family (#EFCC110)

22

The Impact of Child Abuse and Neglect: Child Development and Resiliency (#EP261) 30
The Leadership Challenge and You (#MDCS110)
The Place of Meditation in Capacity Building (#COUNS106)

35
11/15

Theories and Foundations of Adventure-Based Learning (#CY221)

16

Therapeutic Applications of Adventure-Based Learning (#CY222)

16

To Tell the Truth: Dealing with Negativity in the Workplace (#MGMT105)

41

Transformative Community Practice: [Re]Moving the Margins (#COUNS104)

12

Trauma and the Therapeutic Relationship (#TS221)

28

Trauma Assessment and Treatment Planning (#TS210)

27

Trauma Counselling Consultation Group (#TS223)

28

Trauma Intervention (#TS222)

28

Trauma, Children, and Youth (#TS608)

49

Treatment Methods of Couple and Family Therapy, Level I (#CFT140)

31

Treatment Methods of Couple and Family Therapy, Level II (#CFT150)

31

Understanding and Preventing Child Abuse and Neglect (#EP260)

30

Understanding Children and Youth Who Have Experienced Trauma (#CY240) 13/17
Understanding Pharmacology from a Counsellor’s Perspective (#EP308)

12

Understanding Substance Use (#AD400)

25

Using the DSM-IV-TR with Children and Youth – Introductory Level (#MH008)

13

Values of Inclusion: Collaborative Ethics in Multicultural Counselling
(#COUNS105)

12

Vicarious Traumatization (#TS607)

49

Wisdom in the Wound: An Integrative Approach to Trauma (#IHC002)

15

Working More Effectively with Aboriginal People (#ABL100)

5

Working with Complicated Grief (#COUNS102)

12

Working with Groups in Instructional Settings (#ID101)

45

Working with Youth Certificate (#CY168)

29

Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.bc.ca/clcl | General Inquiries: 604.528.5608 or 1.888.709.4085

CERTIFICATE PROGRAM APPLICATION FORM

Deadlines for Application and Registration
We recommend that you apply at least two months before the certificate begins, because:
• It can take up to five working days to process an application.
• Acceptance into the program does not guarantee seat availability in class. Early course
Once
an
applicant
is
accepted,
we
recommend
registering
for
registration is strongly recommended.
• classes at least 10 days before the course begins.
❑ I have taken courses at the JIBC before.
Student number:

Personal Education Number:

If you do not know your student or PEN number, please provide:

Your date of birth:
Your gender:

/

(MM/DD/YY)

/

❑ Male ❑ Female

❑ I am of Aboriginal heritage
❑ I have a disability(ies) or special needs

For our statistics, please provide this information:

To help us better meet your needs, please describe your disability(ies)/special needs:

Immigration Status:
❑ Canadian Citizen ❑ Permanent Resident
❑ Other (specify):

❑ Student VISA ❑ Other VISA

❑ Non-Canadian Student Studying Outside of Canada

LAST NAME

FIRST NAME

OCCUPATION OR TITLE

ORGANIZATION

STREET

CITY

POSTAL CODE

E-MAIL ADDRESS

PHONE NUMBERS

WORK

(

)

PROVINCE

EVENING/HOME

FAX

(

(

)

)

❑ I would like to receive regular e-mail updates from the CLCL. I understand that my address will not be shared or sold.
❑ I would like to receive this calendar and other materials by regular mail. I understand that my address will not be shared or sold.

Level of Education:

❑ Grade 12

❑ Diploma

❑ Degree ( ____________________ )

❑ Other _____________________

CHECK THE BOX FOR THE CERTIFICATE YOU’RE APPLYING FOR. Be sure to include your resume and all other required supporting
documents with your application form. Your resume must include employment and education history for at least the past three years.
Certificate Program

Required Documentation

❑ Child Sexual Abuse Intervention

• Include your resume

❑ Critical Incident Stress Management

• Course Title and Number____________________________________

❑ Enhancing Family and Community Capacity

• Include your resume and a letter of reference

❑ Foundations of Effective Management
❑ Instructor Development
❑ Management Development for Community Settings
❑ Substance Use

• Include your resume and a letter of reference

❑ Trauma Counselling and Clinical Intervention

• Include your resume

❑ Working with Children, Youth, and Families

• Include the age of the youth you support and number of working hours per week (20-25)

Note: The Bylaw Enforcement and Investigative Skills Certificate does not require an application form.
For this program, simply call the Registration Office at the number above and register.

Please also complete page 2 of the application form

Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.bc.ca/clcl | General Inquiries: 604.528.5608 or 1.888.709.4085

65

Certificate Program Application Form

Use this application form for certificate programs.
Return to: Justice Institute of BC, 715 McBride Boulevard, New Westminster, BC V3L 5T4
For registration only: phone 604.528.5590; fax 604.528.5653

Certificate Program Application Form

CERTIFICATE PROGRAM APPLICATION FORM
Please describe the type of organization you work or volunteer in, your key responsibilities and client group served:

How long have you worked or volunteered in this position?_________________________________________________________________________
Date Started?_____________________________ Position Title: _______________________________________________________________________
Previous work experience:

What other education, courses, workshops and training have you participated in during the last five years:

Please tell us why you are interested in this certificate:

ENCLOSED IS MY NON-REFUNDABLE APPLICATION FEE OF $25.THIS IS REQUIRED FOR ALL APPLICATIONS.
❑

Cheque or money order. Cheque issued by:

❑

Mastercard

Exp.

❑

VISA

Exp.

❑

Name on card:

FOR OFFICE USE ONLY:

Authorization Number:

❑ Approved Date:____________________________________

❑ Acceptance Letter Sent ❑ Added to TP2000 ❑ Application for Certificate Sent ❑ Registration Notified

66

❑ Library Notified

Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.bc.ca/clcl | General Inquiries: 604.528.5608 or 1.888.709.4085

66

COURSE REGISTRATION FORM
Course Registration Form

Return to: Justice Institute of B.C., 715 McBride Boulevard, New Westminster, B.C. V3L 5T4
For registration only: phone 604.528.5590; fax 604.528.5653
Registration Deadlines
• Registration is on a first-come, first-served basis. Early registration is recommended.
• While registrations are accepted up to one day before the course starts, we make the decisions to run or cancel the course based on the
registration numbers five days before the course. If you want to ensure that you get into the course, we encourage you to register as early
as possible.
Fee payment must be submitted with this form.
If more than one student from your agency is registering, please submit a separate registration form for each student.

I have taken the prerequisite(s) for the course(s) I am registering for.
❑ YES

❑ NO, but I have permission from the instructor

❑ There are no prerequisites.

If you are registering for Child-Centered Play Therapy (#CY104A), please attach a resume.
❑ I have taken courses at the JIBC before.
Student number:

Personal Education Number:

If you do not know your student or PEN number, please provide:

Your date of birth: (MM/DD/YY)
Your gender:

/

/

❑ Male ❑ Female

❑ I am of Aboriginal heritage.
❑ I have a disability(ies) or special needs

For our statistics, please provide this information:

To help us better meet your needs, please describe your disability(ies)/special needs:

Immigration Status:
❑ Canadian Citizen ❑ Permanent Resident
❑ Other (specify):

❑ Student VISA ❑ Other VISA

❑ Non-Canadian Student Studying Outside of Canada

LAST NAME

FIRST NAME

OCCUPATION OR TITLE

ORGANIZATION

STREET

CITY

POSTAL CODE

E-MAIL ADDRESS

PHONE NUMBERS

WORK

(

)

PROVINCE

EVENING/HOME

FAX

(

(

)

)

❑ I would like to receive regular e-mail updates from the CLCL. I understand that my address will not be shared or sold.
❑ I would like to receive this calendar and other materials by regular mail. I understand that my address will not be shared or sold.
COURSE NAME

COURSE NO.

START DATE

COURSE FEE

TOTAL FEE:

Courses are GST-exempt.

ENCLOSED IS MY COURSE FEE PAYMENT BY:
❑

Cheque or money order. Cheque issued by:

❑

Mastercard

Exp.

❑

VISA

Exp.

Name on card:

Authorization Number:
Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.bc.ca/clcl | General Inquiries: 604.528.5608 or 1.888.709.4085

67

Publication and Videos Order Form

PUBLICATION AND VIDEO ORDER FORM
No. of copies

$ Amount
❑ Risk Management: We’re All in This Together
❑ Video & Facilitator & Participant Guides $135 (Outside BC $155)
❑ Video only $95 (Outside BC $115)
❑ Facing Diversity
❑ Video & Instructor’s Guide $75 (Outside BC $100)
❑ Video & Discussion Guide $50 (Outside BC $75)
❑ Charting New Waters
❑ Video & Facilitator’s Guide $65 (Outside BC $90)
❑ Video only $50 (Outside BC $75)
❑ Critical Incident Stress Debriefing $75 (Outside BC $100)
❑ Telling the Untold Stories $75 (Outside BC $100)
❑ Balancing Conflicting Interests $40 (Outside BC $65)
❑ Commercial Sexual Exploitation $40 (Outside BC $65)
❑ Helping Children Whose Parents Have a Mental Illness $65 (Outside BC $90)

Total:
PST:
GST:
Amount enclosed:

PST is not required if package is used for educational purposes.
DATE: _____________________________________________________________________________________________________________________
NAME: ____________________________________________________________________________________________________________________
COMPANY/AGENCY: _________________________________________________________________________________________________________
MAILING ADDRESS: _________________________________________________________________________________________________________
PHONE/FAX________________________________________________________________________________________________________________
ENCLOSED IS MY PAYMENT BY:
❑

Cheque or money order. Cheque issued by:

❑

Mastercard

Exp.

❑

VISA

Exp.

❑

Name on card:

(make payable to the JIBC)

Authorization Number:

Use this form to order publications and videos listed on pages 61 & 62.
For more information about any of these packages, please contact the Centre for Leadership and Community Learning at 604.528.5632 or
fax your request to 604.528.5640. You may also e-mail your questions or orders to clcl_pr@jibc.bc.ca.

68

Registration: 604.528.5590 or 1.877.528.5591 | www.jibc.bc.ca/clcl | General Inquiries: 604.528.5608 or 1.888.709.4085

GENERAL INFORMATION
Registration Office
Information

604.528.5590

Registration

604.528.5590 (local calls)
1.877.528.5591 (toll-free – long distance only)
register@jibc.bc.ca

Registration Services Advisor
Information on programs, career paths, and services for students with disabilities

604.528.5588

Shelley Rivkin, CLCL Director
New customized training and project development initiatives

604.528.5628, srivkin@jibc.bc.ca

Tesa Dolzanski, Marketing and Research Assistant
604.528.5632, clcl_pr@jibc.bc.ca
Assistant to the Director; information on and ordering of publications and videos
Carol Argue, Administrative Supervisor

604.528.5620, cargue@jibc.bc.ca

CLCL Reception

604.528.5608 (local calls)
1.888.709.4085 (toll-free – long distance only)

Roberta Stewart, Aboriginal Programs and Services
Specialized training for Aboriginal communities; services for Aboriginal students

604.528.5621, aboriginal@jibc.bc.ca

Library

604.528.5599

CLCL PROGRAM COORDINATORS AND ASSISTANTS
Note: For questions regarding course content and prerequisites, please contact Program Coordinators.
For all other inquiries, please contact Program Assistants.

Counselling and Capacity Building
Counselling and Capacity Building, Couple and Family Therapy,
Substance Abuse, Creative and Expressive Therapies, Working
with Youth, Child Abuse and Trauma, Mental Health, Enhancing
Family and Community Capacity

Management, Leadership, and Instructor
Development; Community Safety
Foundations of Effective Management, Management
Development for Community Settings, Instructor Development,
Critical Incident Stress Management

For contract training information:
Natalie Clark, Program Coordinator
604.528.5627, nclark@jibc.bc.ca

For contract training and on-campus course offerings:
Sandra Rice, Program Coordinator
604.528.5633, srice@jibc.bc.ca

For on-campus course offerings:
Susan Forest, Program Coordinator
604.528.5685, sforest@jibc.bc.ca

Nenita Capili, Program Assistant
604.528.5631, ncapili@jibc.bc.ca

Program Assistant
604.528.5875, cacb@jibc.bc.ca

Leadership Programs
Master of Arts in Leadership and Training
Janet Amos, Coordinator
604.528.5623, jamos@jibc.bc.ca
Sue Sharma-White, Program Assistant
604.528.5619, ssharma-white@jibc.bc.ca

Bylaw Enforcement and Investigative Skills
Janet Amos, Coordinator
604.528.5623, jamos@jibc.bc.ca
Sue Sharma-White, Program Assistant
604.528.5619, ssharma-white@jibc.bc.ca
Sign up for our e-letter distribution list and have
the latest information on CLCL courses, events,
and customized solutions delivered to your inbox.
Plus, we will enter your name in our quarterly
draw for a free CLCL course. To sign up, visit our
website at www.jibc.bc.ca/clcl and follow the links.

New Aboriginal Leadership Diploma:
beginning in January 2005 (part-time
studies)
The Justice Institute of BC is excited
to announce this new Aboriginal
Leadership Diploma. The purpose of
this program is to support the
development of the existing
leadership capacity and potential
within Aboriginal communities.
The program recognizes that
leaders and elders are identified
from within the Aboriginal
community; thus, the intent of this
diploma program is to provide the participants with the skills,
knowledge and abilities to be effective and successful in their
leadership endeavours. The program respects the traditional and
contemporary values held by Aboriginal communities,
recognizing the diversity of cultures, ceremonies, and traditions
among individuals and communities.
The comprehensive curriculum is designed to maximize the
individual’s personal and professional growth while providing a
positive impact on the community. This competency based
diploma program involves developing the skills sets and attitudes
required to work successfully and effectively as leaders in various
Aboriginal contexts, the content includes;

Out of consideration for the environment and to reduce costs,
we continually update our mailing lists. If you receive duplicate
copies of the calendar, please send us the bottom half of this
page (original or photocopy) from each extra calendar. Mark
the labels you want deleted, or indicate any corrections to your
name or address you want made.
Send labels to:
CLCL Mailing List
Justice Institute of BC
715 McBride Boulevard
New Westminster, BC V3L 5T4
Phone: 604.528.5839
or fax to: 604.528.5640

- Values Ethics and Philosophies of Aboriginal Leadership
- Individual and Community Wellness in Aboriginal
contexts
- Aboriginal Leadership and Organizational Development
- Aboriginal Justice and Governance
- Dispute Resolution, Overcoming the Past, Group
Dynamics, and Negotiation
- Writing, Research, Story Telling and Presentation Skills
- Aboriginal Human Resource Management
- Principles of Project and Financial Management
Contact us for an application package and detailed brochure.
Roberta Stewart, Aboriginal Programs and Services
604.528.5621 or aboriginal@jibc.bc.ca
www.jibc.bc.ca/aboriginal

Centre for Leadership and Community Learning
Justice Insitute of BC
715 McBride Boulevard
New Westminster, BC V3L 5T4
ADDRESS CHANGE REQUESTED