r

The Justice Institute
of British Columbia
,

Extension Programs Schedule
January-April, 1990
Accident Investigation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Children & Youth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Conflict Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Family Assault & Sexual Violence . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Crime Prevention . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Disaster Planning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Fire Safety Distance Education . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Group Homes and Residential Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Intervention . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . 11
Professional Health Programs .. ........ ... ... ... ... ... ... ...... . 12
Victim Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
What is the Justice Institute? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
How to Register for a Course . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

\.

r

For more information about any of these programs
and to enquire about registration, contact:
Justice Institute of B.C.
4180 West 4th Avenue, Vancouver, B.C. V6R 4J5
Telephone: 228-9771 Local 311
\.

_A_c_c_id_e_n_t
_ _ ____,,.
~nvestigation

II

( Children & Youth

)II

NEW CERTIFICATE PROGRAM
WORKING WITH TROUBLED AND
TROUBLING ADOLESCENTS:
A Certificate Program for Practitioners (#CY135)
Dates: January 19-20, February 2-3 and 16-17,
March 2-3, 16-17 and 30-31, 1990 at the
Justice Institute of RC.
Fee:
$600 for 12 sessions
Resource Person: Penny Parry, Ph.d. Dr. Parry has
worked in the child and youth care field for over 15
years in both clinical and academic settings, was the
former Director of the School of Child and Youth Care
at the University of Victoria, and is currently a consultant in the areas of staff training and direct care.

The Pacific Traffic Education Centre (PTEC) is a joint venture
of the Justice Institute of RC. and the Insurance Corporation
of B.C. Launched in 1988, PTEC has been established to
reduce the number and severity of traffic accidents in RC. by
offering advanced driver training and traffic accident investigation courses, conducting traffic research and participating in other forms of traffic safety training. Fee-for-service
courses are co-sponsored with Extension Programs.
HAZARD OCCURRENCE/ACCIDENT INVESTIGATION
(#MGMT222)
Resource People: Len Bosch, independent insurance adjuster
with a background in investigative work with private industry and the R.C.M.P.; Al Lund, Program Director, Pacific Traffic Education Centre, Justice Institute; Warne Lynd, Accident
Analyst, Police Academy, Justice Institute.

This certificate program has been designed for practitioners working with adolescents in either community
or residential settings to improve their knowledge base
and skill level in assessment and intervention. The
assessment/intervention framework presented in the
program draws on three theoretical perspectives: 1) normative development; 2) psycho-educational model of reeducation of troubled youth; and 3) a stress-coping
model of developmental outcome.
A certificate of achievement will be issued to participants who successfully complete the program and
the required four elective workshops. For further information on program structure, content and eligibility,
contact Registration Office at 228-9771, local 311 for a
program brochure.

This course has been designed for supervisors/ safety coordinators who investigate industrial or motor vehicle incidents on behalf of their organization and is available to
organizations on a contract basis. Content for the course
includes on-site investigations (identification, collection and
preservation of evidence; note taking techniques; interviewing and obtaining statements from witnesses) and preparation of an investigator's report including cause analysis and
recommendations. Participants will demonstrate, through
use of simulations, proper skills and techniques related to onsite investigations. For more information about a contract for
your organization, contact Al Lund, 228-9771, local 339.
TRAFFIC ACCIDENT INVESTIGATION: Level One
(#PTEC100)
Dates: January 23-25 at the Justice Institute
Fee:
$395
Time: 8:30 am-4:30 pm
Resource Person: Don Le Comte is an Accident Reconstruction Specialist and Director of the Pacific Institute of Traffic
Safety Inc. He is a retired member of the R.M.C.P. with
expertise in Forensic Accident Analysis who has given
expert testimony in Saskatchewan, Alberta and British
Columbia. He is a graduate of Northwestern University's
Traffic Institute and the University of North Florida's Institute
of Police Technology and Management.

ANGER MANAGEMENT WITH YOUTH (#CY720)
Dates: February 6-7, April 17-18
Fee:
$150
Resource Person: Paula Temrick
Adult-youth conflict situations often involve dealing with
some level of anger. These angry, upset feelings may take the
form of resistance, withdrawal or acting out behaviour. To
resolve conflicts with youth, angry feelings need to be
acknowledged before rational problem solving can begin.
This skill building workshop directed toward youth and child
care workers and other professionals working with young
people will examine stages of adolescent development
within the context of conflict situations. Anger management
skills will assist staff and clients to move through anger to
problem identification. Problem solving strategies will
demonstrate how to resolve conflicts and achieve the best
outcome for both. Participants will develop necessary skills
to help empower youth and assist them to develop independent behaviors and cooperative adult and peer relationships.

This course has been designed for fleet safety supervisors,
peace officers, safety administrators, insurance adjustors and
others with an interest in or responsibility for investigating
motor vehicle accidents. The three day course will include
an introduction to damage evaluation and crash dynamics,
interpretation of accident scene evidence, accident photography, measures and field sketches and interviewing
drivers/witnesses. Candidates who successfully complete
projects and a final exam will be qualified to take a Level Two
course dealing with on-scene accident investigation.

This workshop is an elective in both the Conflict Resolution
Certificate Program and the Working with Troubled and
Troubling Adolescents Certificate Program.

In consideration of the environment, Extension Programs will no longer use styrofoam cups. Please bring your own
mug or treat yourself to a new JI mug for approximately $3. 50.

2

A SYSTEMIC APPROACH 10 WORK WITH "ACTING
OUT" CHILDREN (#CY137)
Dates: February 16 and Saturday, February 17
Fee:
$115
Resource Person: Arden Henley M.A., manager of children's
residential services at Peace Arch Community Services and
family therapist to clients of the Peace Arch Children's Treatment Centre.
This workshop is directed toward practitioners developing
and implementing treatment programs for "acting out" children between the ages of 6-12 years. Content will include the
social and emotional needs of children, specific rapport
building and behaviour management skills using a systemic
approach, methods for enhancing the child's connection to
the family and the community and specific approaches for
working with children in group settings.
CRISIS INTERVENTION WITH CHILDREN AND YOUTH
(#CY128)
Dates: March 16 and Saturday, March 17
in Prince George
Fee:
$135
Resource Person: Arden Henley M.A., manager of children's
residential services at Peace Arch Community Services and
family therapist to clients of the Peace Arch Children's Treatment Centre.
This workshop is directed toward staff working in residential
and community settings or foster parents working with
challenging youth. Content will cover critical signs and symptoms of dysfunctional behaviour in children and youth,
responding to potentially violent situations, introducing and
implementing a crisis intervention model and developing
preventive approaches to further crises. Co-sponsored with
Prince George Mental Health Centre.
WORKING WITH PRE-DELINQUENT AND
DELINQUENT YOUTH II (#CY124A)
Dates: March 23
Fee:
$75
Resource Person: Larry Green M.A., counsellor in private
practice.
This skill building workshop will focus on identifying and
utilizing the adolescent's transference issues to achieve
behavioral change. Through role play and case presentation,
content will cover shifting from "intentions" to "outcomes;"
utilizing ongoing behaviors to deepen rapport and facilitate
suggestion; identifying and eliciting the implicit "I" statements behind the passive aggressive adolescent's defiant,
accusatory statements; facilitating stages in the therapeutic
process and responding with appropriate techniques. Registration priority will be given to participants who have taken
previous "working with pre-delinquent and delinquent
youth" workshops.
GROUP SKILLS WITH ADOLESCENTS (#CY129)
Dates: April 2-3
Fee:
$135
Resource Person: Allan A. Cohen, counsellor and group
leader in private practice with 12 years' experience working
in residential treatment programs.
This workshop is directed toward professionals who are, or
are considering, working with adolescents in group settings.
Content will focus on the process of leading groups rather
than specific therapeutic issues that participants bring to the

group. Theories of group work combined with experiencial
exercises demonstrating group leadership, group structure
and dynamics will be utilized throughout the workshop. Participants will take part in the group process as part of the
training approach.
This workshop is an elective in the new Working with Troubled and Troublesome Adolescents Certificate Program.
ART AND PLAY THERAPY:
Treatment Approaches for Children who have
Suffered a Loss (#CY 104)
Dates: April 27-28
Fee:
$125
Resource Person: Marie Jose Dhaese M.Ed. Ms. Dhaese is a
certified and registered art and expressive therapist
specializing in play therapy.
This workshop is directed toward therapists, social workers,
child care workers and mental health professionals currently
working with children (3-12 years) who have suffered a loss
through death or divorce. Content will cover the function of
art and play therapy through the developmental stages,
stages of grief and coping mechanisms and practical concerns related to the use of art and play therapy.

( Conflict Resolution)

Iii

The Justice Institute, through its Centre for Conflict Resolution Training, is committed to the development and delivery
of extensive training in conflict resolution. Most courses are
limited to 20 participants. Individualized learning is facilitated by trained skills coaches including video feedback.
The Centre offers a Conflict Resolution Certificate Program,
the only one of its kind in Canada, consisting of 210 hours
of classroom training and two skill assessments. Students
interested in pursuing the Certificate Program are encouraged to begin their studies with course #CRIO0. Those
who have had no previous training in this field would also
likely benefit from taking course #CR735 as an entry course.
For further details, contact 228-9771, local 224.
TRAINING STAFF
Most courses in the centre are delivered by:
Randy Boychuck, M.A., PhD. (candidate), counsellor and
trainer in private practice;
Michael Fogel, LLB., J.D., M.Ed.(Counselling), mediator and
counsellor in private practice; Director of Mediation Services
with B.C. International Commercial Arbitration Centre;
Mario Govorchin, trainer, consultant and adolescent psychiatric worker;
Karen Haddigan, mediator in private practice, Project
Coordinator, Inner City Housing;
Stacey Holloway, consultant and counsellor in private practice specializing in youth and education;
Marg Huber, trainer and mediator in private practice,
Chairperson, Westcoast Mediation Services;
Arthur Ridgeway, PhD., registered psychologist, consultant
and trainer in private practice;
Paula Temrick, mediator and counsellor in private practice;
education consultant; Vice-Chairperson, Westcoast Mediation Services.
Other instructors with complementary expertise and
specializations are also involved.

COURSE TIMES AND LOCATIONS

MEDIATION SKILLS I (#CR300)

Unless othe~ise indicated under individual course listings,
all courses will be held at the Justice Institute of RC., at 4180
West 4th Ave., Vancouver, RC. Classes will be in session from
9am until 5pm. Parking is free.

Dates: January 29-31, Michael Fogel

COFFEE AND JUICE

Coffee and juice will be provided daily at each workshop at
8:30am and at the morning and afternoon breaks. Please
bring your own cup/mug. Styrofoam coffee cups will not
be provided. For those who have not brought their own cups,
a Justice Institute mug can be purchased for approximately
$3.50. Lunch is available on the campus.
CONFLICT RESOLUTION I: Dealing with Interpersonal
Conflict (#CR100)
Dates: January 17-19, Randy Boychuck;
January 22-24, Karen Haddigan;
February 19-21, Stacey Holloway;
February 28-March 2 in Victoria, location TBA,

Arthur Ridgeway;
March 14-16, Marg Huber;
March 19-21, Karen Haddigan;
April 23-25, Randy Boychuck.
Fee:
$200 ($240 in Victoria)
This course explores the sources and implications of interpersonal conflict within various contexts. Participants will
have an opportunity to assess their current approaches to
resolving conflicts and to broaden their range of options. An
examination of power, expectations, anger and problem
solving will include specific concepts, skills and techniques
useful in the resolution of interpersonal conflicts. Emphasis
will be on skill development through structured practice and
roleplay simulations. Recommended as a prerequisite for
CONFLICT RESOLUI'ION fl· Dealing with Anger (#CR200).
(A Certificate Program core course)
CONFLICT RESOLUTION II: Dealing with Anger
(#CR200)
Dates: February 5-7, Karen Haddigan;
February 7-9, Stacey Holloway;
February 20,22,27 & Mar 1 (7-10pm) and
Sat., March 3 (9am-5pm) in White Rock, loca-

tion TBA; Mario Govorchin. (For registration/information please call South Surrey /White Rock Continuing Education at 531-1515.)
March 5-7, Randy Boychuck
April 18-20, Arthur Ridgeway
Fee:
$200
Angry, hostile or resistant feelings and behaviours are commonly generated in conflict situations. Efforts at resolving
the conflict may be ineffective if these feeling are ignored or
denied. This course presents theory, techniques and
approaches for effectively managing angry feelings and
behaviour including confronting, defusing and disengaging
in angry conflict situations and moving through anger to
constructive problem solving. Emphasis will be on skill
development through small group and individual exercises.
"Conflict Resolution I: Dealing with Interpersonal Conflict
(#CR/00) is recommended as a prerequisite for this course.
(A Certificate Program core course)

February 17,24 & March 3
(3 consecutive Saturdays), Paula Temrick
February 26-28, Marg Huber
March 20,22,27,29 (7-10pm) & Sat 31
(9-5pm) in White Rock 0ocation TBA), Stacey

Holloway (for registration/information please call
South Surrey /White Rock Continuing Education at
531-1515)
April 9-11, Michael Fogel
Fee:
$200
Mediation is a practical method for assisting other people in
resolving their conflicts and attaining mutual outcomes. The
process is useful in a wide variety of settings, including
organizations, neighborhoods, committees, schools and families. This course introduces the concepts, skills and techniques needed to mediate disputes encountered on a
day-to-day basis. Emphasis will be on skill development
through simulated mediations. (A Certificate Program core
course)
MEDIATION SKILLS II (#CR400)

Dates: March 19-23, Michael Fogel
April 30-May 4, Karen Haddigan
Fee:
$300
This course prepares the mediator to deal with complex and
~motionally charged conflicts. Skills, techniques and theory
rnclude power balancing, dealing with resistance and dysfunctional behaviour, mediator interventions and styles.
Legal and ethical issues are also addressed. Skill practice sessions are facilitated by trained coaches. Prerequisite: At least
four. ot_her c?urses in the Certifi~ate Program, including
Mediation Skills, Level I or by permission of the Coordinator.
(A Certificate Program core course)
NEGOTIATION SKILLS I (#CR500)
Dates: Jan 23,25,30 & February 1 (7-10pm) & Sat 3
(9am-5pm) in White Rock Qocation TBA);

Stacey Holloway (for registration/information
please call South Surrey /White Rock Continuing
Education at 531-1515)
February 12-14, Paula Temrick
March 14-16, Karen Haddigan
April 4-6 in Victoria Qocation TBA),
Arthur Ridgeway
April 23-25, Gordon Sloan, LLR, lawyer
and mediator in private practice
Fee:
$200 ($240 in Victoria)
Negotiation skills are essential in your daily interactions with
others to assist you in getting what you need and want. Principled negotiation results in an agreement that responds to
the interests of both parties involved. This course introduces
the s~ill~, t~eory a~d techniques for applying principled
negotiatmn rn a vanety of work and day-to-day situations.
Participants will learn to build a collaborative climate and
use the skills and concepts of principled negotiation.
Required reading: Getting To Yes by Roger Fisher and
William Ury, Penguin Books, 1981. (A Certificate Program
core course)

NEGOTIATION SKILLS II (#CR600)
Dates: February 27-March 2, Paula Ternrick
April 3-6, Paula Ternrick
April 30-May 3, Michael Fogel
Fee:
$250
This course applies the negotiation process and techniques
from the Level I course to more complex situations. Content
will include negotiator assertiveness and style, factors which
escalate or de-escalate competitiveness and resolving
impasses or resistance. Emphasis will be on skill development through simulated negotiations facilitated by trained
coaches. Required reading: Getting to Yes by Roger Fisher
and William Ury, Penguin Books, 1981. Prerequisite: at least
four other courses in the Certificate Program including
Negotiation Skills, Level I, or by permission of the Coordinator. (A Certificate Program core course)
CONFLICT RESOLUTION SKILLS ASSESSMENTS
Open only to those students enrolled in the Conflict Resolution Certificate Program, candidates are required to demonstrate a satisfactory level of proficiency in the areas of
Mediation and Negotiation prior to being granted the Conflict Resolution Program Certificate.
MEDIATION SKILLS ASSESSMENT (#CR499)
NEGOTIATION SKILLS ASSESSMENT (#CR699)
Dates: T. B.A.
Fee:
$90 per assessment
Resource Persons: Marje Burdine, Coordinator, Centre for
Conflict Resolution Training, Justice Institute of RC.and the
Centre's Training Staff
ASSERTION SKILLS IN CONFLICT SITUATIONS
(#CR702)
Dates: March 12-13, Paula Ternrick
March 22-23 in Victoria (location TBA)
Arthur Ridgeway
March 29-30, Stacey Holloway
Fee:
$150 ($190 in Victoria)
This is a course for people who are usually assertive but who
either over-react or sell themselves out in difficult conflict
encounters such as when dealing with powerful, aggressive
individuals, or in high-risk, high-stake situations. The result
is often a diminished relationship or unmet goals. Assertively
expressing your needs, thoughts, feelings and beliefs is
essential to improving self-esteem and enhancing relationships. It is also a key element in ensuring mutual understanding and respect, even though strong feelings are involved.
(A Certificate Program elective course)
ANGER MANAGEMENT WITH YOUTH (#CR720)
Dates: February 6-7, Paula Ternrick
April 17-18, Paula Ternrick
Fee:
$150
Adult-youth conflict situations often involve dealing with
some level of anger. These angry feelings may take the form
of resistance, withdrawal, or acting-out behaviours. To
resolve conflict with youth, angry feelings need to be
acknowledged before rational problem solving can occur.
This skill-building workshop will examine the developmental issues of adolescents in the context of conflict situations.
Anger management skills will assist the adult and youth to
move through anger into an identification of the problem.
Problem solving strategies will show how to resolve conflicts
with youth and achieve the best outcome for both parties.

The goal is to help adults empower youth with the problemsolving skills necessary to develop independent behaviours
and cooperative adult and peer relationships. (This workshop is an elective in both the Conflict Resolution Certificate
Program and the Working with Troubled and Troubling
Adolescents Certificate Program.)
CROSS-CULTURAL CONFLICT RESOLUTION (#CR723)
Dates: March 1-2, Suzu Speier, M.A., Consultant, Ryane
Consulting, Inc., social worker, trainer with specialization in cross cultural issues; and Sandra Berman,
Consultant and Trainer, Circa Enterprises.
Fee:
$150
Non-European immigrants and visible minorities now represent the fastest growing segment of our Canadian population. Increasingly, professionals are finding themselves
dealing with cross-cultural conflict situations which can lead
to misunderstandings, confusion and anxiety if one isn't prepared for dealing with cultural differences. This workshop
will increase awareness and understanding necessary for
handling cross-cultural conflicts including values, attitudes,
and communication styles related to conflict in other cultures. There will be opportunities to practice and to receive
feedback using a conflict resolution model in cross-cultural
contexts. Members of our multi-ethnic community will participate as resource persons and actors in small group
roleplay simulations. (A Certificate Program elective course)
GROUP CONFLICT RESOLUTION (#CR736)
Dates: March 22-23, Paula Ternrick
Fee:
$150
Group conflict sterns from a variety of sources including: role
or task confusion, value differences, conflicting needs or
styles, personality differences and hidden agendas. This
course is designed to assist group members or external facilitators to identify the cause of the conflict, determine an
appropriate intervention, and assist the group to move from
conflict to problem solving. Content will include theory and
concepts essential to understanding group process and
group facilitation. (A Certificate Program elective course;
prerequisite is a previous course in the program or by permission of the Coordinator.)
CRITICAL SKILLS FOR COMMUNICATING IN CONFLICT
SITUATIONS (#CR735)
Dates: January 25-26, Mario Govorchin
March 12-13, Stacey Holloway
April 26-27, Marg Huber
Fee:
$150
This course is intended for those who have had little or no
previous training in conflict resolution skills. It will focus
intensively on the micro-skills essential to effective mediating, negotiating or resolving of interpersonal conflict. It is
recommended for anyone entering the Certificate Program
but would be helpful as an isolated learning experience. The
individual skills will be demonstrated and then practiced in
the context of a conflict situation. Specific skills will include
non-judgemental listening, probing and clarifying, reframing, refocusing and assertive, non-defensive communication.
(A Certificate Program elective course)

CONFLICT IN ORGANIZATIONS-SYMPTOMS,
ORIGINS AND STRATEGIES (#CR704)
Dates: March 26-27. Mike Talbot; M.A., M.Tech., organi-

zation consultant in private practice with a particular interest in organizational evolution.
Fee:
$150
Conflict and dissatisfaction in organizations take many different forms. This course focuses on difficulties that arise
because of differences between the needs of the individual
and the organization. What blocks an organization from
working well for its people? What is the impact of management style and organizational culture? What are our deeprooted assumptions about the nature of our organizations
and our work? From these general questions, the focus of the
course will shift to strategies to reduce specific areas of confl~ct an~ to the creation of sustained organizational change.
Time will also be devoted to reviewing participants' specific
situations. (A Certificate Program elective course)
RESOLVING INNER CONFLICT (#CR744)

Dates: February 15-16, Randy Boychuck
Fee:
$150
Many of us work with clients who feel stuck when faced with
a major decision or who repeatedly make decisions which
do not seem to work out well for them. They may be confused by the message they are receiving from the head
versus the heart, or may feel overwhelmed by the multitude
and complexity of the influencing factors. As a result, they
postpone decision-making beyond the optimal time, or
plunge ahead and risk making a poor decision for themselves. This course will present a set of skills and processes
to facilitate personal decision making when values or needs
are in conflict. Participants will assess their own styles of
decision making and will focus on one of their own inner
conflicts in order to learn an innovative and systematic
approach to personal decision making. (A Certificate Program elective course)
EFFECTIVE CRITICISM: SKILLS AND TECHNIQUES
(#CR715)
Dates: February 22-23, Sandra Berman, Consultant and

ogies and anecdotes; neurolinguistic communication skills
and the Ericksonian methods of utlilzation techniques and
indirect communication. The use of these skills will assist the
participant in establishing rapport, gathering information,
and enabling the client to consider a wider range of choices.
(A Certificate Program elective course)
DEALING WITH HOSTILE CLIENTS (#CR753)

Dates: March 22-23, Mario Govorchin
Fee:
$150
Whether you work in a government office, health care setting, bank, front office reception, or consumer complaints
department, you likely encounter your share of frustrated,
angry, agressive and even hostile clients. Even though you
are not responsible for their problems, they behave as if you
were. This course will assist you to: l) de-escalate the buildup of emotions; 2) assess the risk factor and act accordingly;
and 3) move from aggression to constructive action. This
course will be most useful to persons who have had little or
no previous anger-management training and is considered
an entry level elective course in the Certificate Program.
INTRODUCTION 10 FAMILY MEDIATION: A THREE
WORKSHOP SERIES

These three workshops are intended for persons who wish
to specialize in the area of family mediation, including counsellors, lawyers, accountants, adult educators, and others
with experience working with families. Prerequisites include
previous courses in mediation and conflict resolution at the
Justice Institute or with permission of the Program Coordinator.
FAMILY MEDIATION WORKSHOP #1: Family
Dynamics and the Impact of Divorce (#CR754)
Dates: February 8-9, Marje Burdine, Coordinator, Centre

for Conflict Resolution Training, mediator in private
practice; Mike Altshuler, LLB, MS, mediation service
provider, family mediator and counsellor in private
practice; Michael Fogel, LLB, JD, M.Ed, family mediator and counsellor in private practice, Director of
Mediation Services with RC. International Commercial Arbitration Centre.

Trainer, Circa Enterprises
Fee:
$150
Inef!ective criticism can result in misunderstood messages,
tension and inefficiency. Giving criticism is both stressful and
difficult for most people. Rather than criticize, we tend to be
silent, sarcastic or hurtful. Receiving criticism is often
experienced as a threat to self-esteem and self-confidence.
In this workshop participants will learn to give and receive
criticism directly, openly and honestly in order to improve
communication, achieve the desired result and reduce conflict in personal and business situations. Participants will use
video feedback and will be supported by skilled coaches during roleplay simulations. (A Certificate Program elective
course)

Fee:
$150
The family mediator requires specialized knowledge of
family dynamics and the impact of divorce on the family life
cycle in order to facilitate family restructuring. This course
will provide an overview of the divorce process, the impact
?f divorce on the family, considerations for family restructurmg, the role of the mediator, and the distinction between
mediation, the adversarial system and the therapeutic process. Consideration will be given to the involvement of lawyers, therapists and other professionals in the divorce
mediation process. Case examples will be used to illustrate
the mediation process. (A Certificate Program elective
course)

CREATING A CLIMATE FOR RESOLUTION (#CR757)
Dates: February 1-2, Arthur Ridgeway

FAMILY MEDIATION WORKSHOP #2: In the Interests
of the Children (#CR755)
Dates: March 8-9, Peggy English, M.Ed., family counsel-

Fee:
$150
~hen working with clients in mediation or negotiation, it is
important to be able to quickly and effectively establish a
rapport and communicate in a way which puts the client at
ease. This course will present three methods for communicating with clients including the use of metaphors, anal-

lor and mediator in private practice and Ellen
Shapiro, family counsellor with specialization in
child development.
Fee:
$150
During the divorce process, children are inevitably affected
by the emotional turmoil of their parents, as well as by deci-

sions which must be made to restructure the family. To fully
consider the needs of children, the mediator must have an
understanding of the impact of divorce on children, including the stages of child development, variations in parenting
plans to accommodate individual children's needs, ways to
minimize the trauma for the children and when and how to
involve them in the mediation process. (A Certificate Program elective course)
FAMILY MEDIATION WORKSHOP #3: Support,
Maintenance and the Legal System {#CR756)
Dates: April 26-27, Peggy Waterton, consultant in family
finance and investments; Donna Brown, Staff
Development Officer, Corrections Academy, Justice
Institute of RC.
Fee:
$150
The primary focus of this course will be on mediating family
finance issues; budgets, maintenance and support. In addition, discussion will include interfacing with the legal system;
legal and ethical considerations for mediators, interacting
with lawyers and the courts and considerations for the
memorandum of agreement. Participants will have an
opportunity for practical application through case study and
mediation roleplay simulations. (A Certificate Program elective course)
BRING YOUR OWN MUG OR BUY ONE OF OURS
Please remember to bring your own coffee mug or be prepared to purchase one from the Justice Institute for approximately $3.50 Both coffee and juice will be served three
times per day but styrofoam cups will no longer be available.

Family Assault &
~
_s_e_x_u_a_l_V_io_le_n_c_e__~ ~
CHILD SEXUAL ABUSE INTERVENTION PROGRAM:
A Training Program for Practitioners {#CSA105)
Dates: Every second Friday and Saturday beginning
January 19, 1990 until May 26, 1990
Fee:
$700 for full program, $550 for Children and
Youth option, $450 for Adult Survivor option.
Contact the registration office for a brochure listing the complete program, dates and resource people.
This program is designed for practitioners currently working
with child or adult sexual abuse victims and will examine
theoretical issues, demonstrate intervention skills, present
treatment approaches and develop interdisciplinary networking. A certificate of achievement will be available upon
successful completion of the program.
CHILD SEXUAL ABUSE: ISSUES FOR THE FRONT LINE
RESPONDER {#CSA132)
Date: February 9
Fee:
$40
Resource Person: Nancy Fredricks, Ministry of Social Services and Housing.
This workshop is directed toward professionals involved in
responding to initial disclosures or conducting the initial
investigation. Content will focus on the investigative process
with particular emphasis on interviewing techniques, working with other professionals in the investigation and the
impact of Bill Cl5.

WORKING WITH MALE SURVIVORS {#CSA131)
Dates: February 23 and Saturday, February 24
Fee:
$125 for both days
Resource Person: Earl Goldstein MSW, clinical social worker
in private practice.
Until very recently sexual abuse of male children was virtually unrecognized. Yet research has shown that about two
thirds of male victims are abused by someone within the
family and are more likely to be victimized by an individual
who also abused other children. Clinicians are just beginning
to understand the special characteristics of sexual abuse of
males. This workshop will explore the psychological and
behavioral dimensions of male victimization and the
presenting symptoms of men seeking therapy. Content will
include the description and demonstration of methods and
approaches for working with male clients. Participants will
have an opportunity to bring case examples to the
workshops.
NATIVE WOMEN, COUNSELLING AND HEALING
Dates: March 9 {evening) and Saturday, March 10
Fee:
$60 for members of the Feminist Counselling
Association and $70 for non-members
Resource People: see conference brochure available from the
Registration Office.
This conference is directed toward professionals and peer
counsellors working with native women on issues related to
family violence, substance abuse, racism and sexism.
Resource people will examine socioeconomic issues that
affect native women using personal growth and inner healing models based on traditional native values and spiritual
wisdom. Co-sponsored with the Western Canadian Feminist
Counselling Association and the Professional Native
Women's Association.
THE DOUBLE BATTLE: Treating the Substance
Abusing and Sexually Abused Client {#CSA124)
Dates: March 15-16
Fee:
$135
Resource People: Myrna Oriol, M.A. and Trisha Hiland, M.A.,
registered psychologists with extensive experience working
in alcohol and drug services.
This workshop is directed toward counsellors and group
leaders interested in integrative treatment approaches when
working with clients who are fighting the double battle of
substance abuse and sexual abuse. Content on Day One will
cover assessment issues and history taking, determining
treatment approaches, responding to substance abuse
relapses in therapy and handling other issues such as eating
disorders, compulsive thefts or lying. Day Two will focus specifically on leading groups for this client group and examining issues such as establishing group rules, stages of the
group process, critical incidents in the group and voluntary
or necessary termination of a client from the group.
WIFE ASSAULT: EDUCATION IN THE WORKPLACE
{#EP152)
Date: T.B.A.
Fee:
$10
Resource People: Karen l.arcombe, counsellor with Battered
Women's Support Services, and Jim Browning Ph.D., clinical
psychologist and co-leader of the Assaultive Husbands
Program.

This workshop is directed toward employee assistance counsellors interested in obtaining basic information on the
impact in the workplace of wife battering and reviewing
education programs developed by the Ottawa-Carlton
Municipality Employee Assistance Program. Content will
examine the problem of wife assault for both the victim and
perpetrator and will highlight strategies that can be undertaken to assist individuals affected and introduce education
programs in the workplace. Co-sponsored with the B.C.
Ministry of Solicitor General Crime Prevention Program, Victim Assistance Program and the Solicitor General Canada.

( Crime Prevention

JII

WORKING WITH PRE-DELINQUENT AND
DELINQUENT YOUTH I (#CY124)
Dates: February 9 and Saturday, February 10

in Tumbler Ridge. For registration information contact: Tumbler Ridge Family Support Society,
242-4049
February 23 and Saturday, February 24

in Prince George
May 11-12 in Vancouver
Fee:
$115 (Prince George $135; Tumbler Ridge T.B.A.)
Resource Person: Larry Green M.A., counsellor in private
practice.
This workshop is directed toward professionals working with
pre-delinquent and delinquent youth. Day one will look at
the psychological needs of adolescents, compare and contrast normal and dysfunctional needs of adolescents and
present an overview of counselling strategies for behavioral
change. Day two will examine counselling strategies in more
depth with particular emphasis on models that assist adolescents to develop a sense of personal responsibility and
respect in their own community. Co-sponsored with the RC.
Ministry of Solicitor General, Crime Prevention Program.
This workshop is considered an elective in the new Working
with Troubled and Troublesome Adolescents Certificate
Program.

"LET'S TALK ABOUT lOUCHING:" Training for Early
Childhood Educators (#CSA110)
Dates: March 9 and Saturday March 10

at the Justice Institute (#CSAll0LM)
March 9 and Saturday March 10

in Victoria (#CSAll0V)
March 30 and Saturday March 31

in Prince Rupert (#CSAll0PR)
April 6 and Saturday April 7

in Kamloops (#CSAll0K)
April 27 and Saturday April 28

in Dawson Creek (#CSAll0DC)
Times: 8:30 am-4:30 pm
Fee:
$25
This workshop provides training for early childhood educators through the Ministry of Solicitor General-developed preschool sexual abuse prevention program. Designed for three
and one-half to five year olds, the curriculum includes nine
scripted lessons, and teaching aids. Training will cover the
nature and dynamics of child sexual abuse, use of the curriculum in pre-schools, and adaption of the program for use
with special needs children. Licensed pre-school staff currently working in a centre may purchase a teaching kit at a
cost of $25 after completion of the two-day program. The
cost of the kit for others who complete the program is $50.
Teaching dolls are an additional $45 per pair. Co-sponsored
with the Early Childhood Education Association of RC. and
the RC. Ministry of Health, Mental Health Services.

ADOLESCENT SUICIDE: PREVENTION, INTERVENTION
AND POSTVENTION (#EP154)
Dates: February 14-15 in Vancouver
March 7-8 in Williams Lake

Fee:
$75 ($85 in Williams Lake)
Resource Person: Marsha Krawll, M.S.W., consultant and
trainer.
This workshop is directed toward law enforcement officers
and other front line workers involved in \fesponding tc
attempted and successful adolescent suicides in native communities. Content will cover attitudes and beliefs about suicide, dynamics of suicide, high risk profiles, developmental
issues related to adolescents, cultural factors and their
impact on intervention, and postvention programs. Cosponsored with the RC. and Federal Ministries of Solicitor
General Crime Prevention Programs.

SURVIVING INCEST: An Evening With Elly Danica

Date: Wednesday, January 30, 7:30-9:30 pm
at the Robson Square Media Centre
Elly Danica is the author of Don't A Womans Word, the
story of her fight to regain herself and survive in the
aftermath of her childhood sexual abuse. It is a courageous, powerful story written in a poetic style. Elly will
read from her book, share with the audience her
experiences with the way the system fails to help
abused children, and discuss her campaign to have children's rights protected.
Admission fee: $8.00 for professionals, $4.00 for
underemployed. Pay at the door, but phone 228-9771
Loe 311 to reserve your seat.

EMERGENCY DISASTER PLANNING FOR SPEtlAl
CARE FACILITIES (#PEP100)
Date: March 10 (Saturday)

Fee:

$100

Resource Person: Sally de 'Ia Rue Browne is a registered pu.0lic health inspector with Enviro-Food Consulting, disaster
planner, teacher and contributing editor of the Environmental Health Review.
This workshop is designed for administrators, diet:idam,
nursing, maintenance and housekeeping supervisors in
health care settings such as hospitals, nursing homes and
specialized adult residential care facilities. Content ihcluaes

In consideration of the environment, Extension Programs
will no longer use stryofoam cups. Please bring your own
mug or treat yourself to a new JI mug for approximately
$3.50.

8

emergency planning principles (evacuation, relocation, survival without outside help) and expanding services to accept
additional people in a crisis. Participants will develop a written, workable plan to test and put into action in their work
place. Co-sponsored with Provincial Emergency Program.

Fire Safety
Distance Education

II

Registrants to distance education courses receive access to
a knowledgeable tutor by telephone and correspondence
throughout the course. Co-sponsored by Extension Programs
and the Fire Academy. (Note: Fire service personnel in B.C.
should contact the Fire Academy directly to obtain this self
study course.)

FIRE SAFETY AT WORK (#DE102)
Length: 120 self-study hours
Fee:
$250
Designed in the distance education format and developed in
cooperation with the Open College Component of the Open
Learning Agency, this course is intended for employees and
supervisors with job responsibilities in fire safety, as well as
others with an interest in fire prevention and response. The
course materials explore the nature of fire, common fuels
and ignition sources, hazards for each building type, fire
prevention, fire drills and using portable extinguishers and
a fire safety plan. After completing the course, students will
be able to conduct basic fire prevention inspections, educate
other employees on safe ways to respond to fire, lead fire
drills and prepare a full fire safety plan for any organization.
Students are required to submit four written projects and
pass a multiple choice exam to complete the course. Successful candidates will receive a certificate. (I'his course is not
designed for professional or volunteer fire service personnel.)
FIRE SERVICE ORGANIZATION (#DE103)
Length: 20 self-study hours
Fee:
$100
This course provides a review of organizations concerned
with fire protection, with a focus on Canadian organizations
at the federal, provincial and local level. It also reviews the
structure of fire suppression organization, the Company
Officer's role in it, and the chain of command in line and staff
functions.
DANGEROUS GOODS (#DE101)
Length: 60 self-study hours
Fee:
$200
This course, designed for fire service personnel, is relevant
to many non-fire service persons with responsibility in the
area of dangerous goods. A series of five self-study booklets
present the basic principles of controlling dangerous goods
incidents. The course covers legal jurisdiction and highlights
relevant legislation that affects safety in storage and transport of dangerous goods. Information is offered on identification of dangerous goods under emergency conditions and
on national, provincial and local information sources. The
course discusses the inherent hazards of dangerous goods,
with attention given to assessing a situation, determining the
resources required and taking appropriate initial action.

BASIC FIRE SCIENCE (#DE100)
Length: 40 self-study hours
Fee:
$150
This course, designed for fire service personnel, is applicable
to many non-fire service persons who need a fundamental
understanding of fire and flammable materials as well as
members of the general public with an interest in this safety
area. The course provides an introductory level study of
basic chemical and physical principles underlying fire and
dangerous goods behaviour in emergency situations. Topics
include vapour pressure and combustion, elements of fire
suppression and general methods of fire control.
COMMUNICATION SKILLS (#DE104)
Length: 20 self-study hours
Fee:
$100
This course provides a short, to-the-point overview of principles of effective writing and speaking. Included are tips on
presenting information clearly and with impact. The skills
gained from this course should prove helpful in all types of
writing, including reports and memos, as well as public
speaking and communication in general.
TECHNICAL MATH (#DE105)
Length: 40 self-study hours
Fee:
$150
This course presents basic math skills for fire flow calculations such as volume and surface area. Frequent opportunities to apply information to practical situations are provided.
Units covered include whole numbers, fractions and decimals, percentages, averages, algebraic equations, powers arid
square roots, ratios and proportions, and measurements of
length, area, and volume. It is assumed that the student has
basic skills in addition, subtraction, multiplication and
division.

G_r_o_u_p_H_o_m_es-an_d_~
Residential Care
~
-

I

The Justice Institute will keep records of all participants who
complete workshops directed to group home staff and will
apply credit for participation in these workshops to a certificate program currently being developed in the area. Start
date for the certificate program is expected to be September
1990.

MANAGING CHALLENGING BEHAVIOUR IN
ADOLESCENT RESIDENTIAL SETTINGS (#CY136)
Dates: Saturday, r-ebruary 17-Sunday, r-ebruary 18
in Salmon Arm
Fee:
$135 for both days
Resource People: Allan A. Cohen and Mahmud Nestman
M.Ed, counsellors and group leaders in private practice with
extensive experience working in residential care settings.
This workshop is directed toward social workers, youth and
child care workers and other program staff working with
adolescents in residential settings. Content will examine
approaches and strategies that can be used effectively to
respond to adolescents displaying passive/ aggressive, withdrawn, hostile and other self defeating behaviour. Participants will have an opportunity to apply their own

experiences in working with difficult and challenging
adolescents. Co-sponsored with the Shushwap Family
Centre.
SUPERVISING IN A GROUP HOME SETTING, LEVEL
(#MGMT214)
Dates: February 20-21
February 27-28 in Victoria
Fee:
$125 for one registrant; in Victoria $140 for one
registrant
$100 for two or more from the same agency or
group home; in Victoria $125 for two or more
Resource Person: Sandra Hawley Rice, consultant and
trainer.
This workshop is directed toward both new and experienced
group home supervisors. Participants will examine and
apply basic supervisory skills within the context of a group
home. The course will cover the skills required to supervise
effectively, assess employees' levels of motivation and ability, apply situational leadership theory and communicate
with and delegate to staff who work shifts or on call. Participants will also learn how to orient and train new
employees, assess and manage specific staff and manage
conflict on the job.
SKILL TRAINING IN RESIDENTIAL CARE SETTINGS
(#SUP119)
Dates: February 22, 23 and Saturday, February 24,
and March 9 and Saturday, March 10;
or May 31, June 1 and Saturday, June 2, and
June 15 and Saturday, June 16
Fee:
$225
Resource People: see workshop brochure
This skill training workshop has been designed to provide
basic skills for workers in residential care settings. Content
will cover individual program planning, writing and communication skills, conflict resolution strategies, life skills training and stress management techniques. A certificate of
achievement will be granted to successful participants. Cosponsored with the Canadian Training Institute (RC. Committee). For copies of the brochure contact the Registration
Office.
ADVANCED SUPERVISING IN A GROUP HOME
SETTING, LEVEL II (#MGMT218)
Dates: March 20-21
March 27-28 in Victoria
Fee:
$125 for one registrant; in Victoria $140 for one
registrant
$100 for two or more from the same agency or
group home; in Victoria $125 for two or more
Resource Person: Sandra Hawley Rice, consultant and
trainer.
This workshop is designed for supervisors who want to
advance their supervisory and personnel management
skills. Participants will learn selective interviewing techniques and other skills that will enable them to develop performance standards, conduct a performance review, manage
specific performance problems, assess levels of employee
stress on the job and carry out disciplinary procedures.
People who have taken the Level One course wil! be given
registration priority.

(_1n_t_erv_en_t_io_n_ _~)

Iii

THE RITUAL ABUSE SURVIVOR: DIAGNOSIS,
ASSESSMENT AND TREATMENT (#EP146B)
Dates: January 11-12
Fee:
$135 for both days
Resource Person: Catherine Gould Ph.D., a psychologist from
Los Angeles, board member of the organization "Believe the
Children" and member of the Los Angeles Task Force on
Ritual Abuse through the Los Angeles County Commission
for Women.
T~ workshop is directed toward professionals working with
chddren or adults who are ritual abuse survivors. Content
will cover recognizing a ritual abuse history, examining the
impact of brainwashing techniques and beliefs on treatment
intervention, selecting treatment modalities, responding to
self-endangering behaviour and considering the therapist's
fears and anxieties. This workshop is an expansion of the
workshop offered by Dr. Gould in August 1989. Past participants may register for the second day only. Co-sponsored
with The Ritual Abuse Awareness Network (TRAANS).
WORKING WITH THE DYSFUNCTIONAL FAMILY
(#EP136)
Dates: January 12 and Saturday January 13
Fee:
$135 for both days
Resource people: Brenda Casey, counsellor and group leader
in private practice and Denise Hall, family counsellor and
group facilitator
This introductory workshop is directed toward professionals
who are called upon to intervene with abusive, alcoholic or
emotionally neglectful families and want to develop both an
~m~e_rstanding of the family system and its impact on
md1v1dual members. Content will cover characteristics of
functional and dysfunctional families, roles and behaviours
within abusive and alcoholic families, assisting family members identify key issues for recovery and developing a framework for therapeutic intervention.
GRIEF, LOSS AND THE PROCESS OF RECOVERY
(#EP104)
Dates: January 25-26 at O'Douls Hotel, Vancouver
Fee:
$185
Resource Person: Jane Middleton Moz, M.A., therapist, consultant, trainer, co-author of ''.After the Tears" and author of
"Children of Trauma"
This highly experiential workshop will focus on understanding grief and loss experienced by people growing up in
chemically addicted families and will demonstrate and
model methods for assisting individuals and families through
the process of grieving to their recovery.
"THE CO-DEPENDENCY TRAP": ASSESSMENT AND
INTERVENTION APPROACHES (#EP143)
Dates: February 26-27
Fee:
$135 for both days
Resource People: Maureen Ludwig Gold and Elaine S. Stoll,
group leaders and counsellors in private practice with extensive experience working in private community agencies
with clients with chemical and behavioral addictions.
It has been estimated that for every chemically dependent
person, there are at least five co-dependents. Frequently,

these are people who grow up in alcoholic or multidysfunctional families. Co-dependency is characterized by a
preoccupation with or extreme dependence on another person, substance or behaviour. If co-dependent behaviour is
not addressed, the specific addiction may be controlled but
the behaviours arising out of the addiction often continue.
This two day workshop will examine the nature and
dynamics of co-dependent behaviour, consider the role of
the co-dependent within the dysfunctional family and
explore assessment approaches and creative treatment techniques.
ADDICTIONS COUNSELLING TRAINING (#EP155)
Dates: March 15-16 and March 22-24

Fee:
$425 for complete program and manual
Resource Person: Karen O'Brien M.A. A.RS., trainer for the
Alcohol and Drug Program and a consultant to group leaders
working in the addiction field.
This training program is based on the material developed by
the Ontario Research Addiction Foundation. It is an introductory program on addictions for those new to the field or
those who want to update their information and skills. Content covers key issues in the addictions field but is not
intended to teaching counselling skills or treatment
approaches. Areas covered include: practical drug concepts,
perspectives on substance abuse and use, assessment interviews, denial, treatment readiness and options.

(_M_a_n_ag_e_m_e_nt_ _)

Iii

PERFORMANCE PLANNING AND REVIEW
(#MGMT215)
Dates: January 8-9

Fee:
$150 for both days
Resource Person: Maureen Hannah, Training Consultant,
Hannah, Petersen and Associates
This workshop is designed for managers and supervisors
who want to improve their ability to write performance standards and increase their skills in giving constructive feedback about performance. Following a discussion of the
purposes of performance planning and review, participants
will learn how to develop and carry out a performance plan,
conduct a review interview and administer the review system. This popular course has been expanded to two days to
give participants ample time to practice their skills in these
areas.
MAKING ORDER OUT OF CHAOS: Planning Skills for
Administrative and Clerical Staff(#SUP110)
Dates: January 12 8:30 am-4:30 pm
March 6 in Victoria 8:30 am-4:30 pm

Fee:
$70 ($85 in Victoria)
Resource Person: Sandra Hawley Rice, consultant and
trainer.
This planning workshop is directed toward administrative
support staff who have too much to do and too little time.
Participants will learn how to identify and eliminate time
wasters, manage their work better and increase their
productivity.

MANAGING COMPLEX CHANGE (#MGMT219)
Date: January 25-26

Fee:

$150 (fee includes $35 for the Managing Complex
Change workbook)
Resource Person: Karen O'Brien, M.A., consultant and
trainer and co-president of the Association for Creative
Change.
This workshop is directed toward managers, executive directors and board members who are involved in a major change
in their organization or agency. Workshop content will
include: the elements and dynamics of change (reactions,
attitudes, phases), Ackerman's model for managing complex
change, an analysis of the impact of change, strategies for
managing the change process, structures and roles to support the change process, how to communicate the change to
those affected by it, and planning for application on the job.
BASIC SUPERVISORY COMPETENCY PROGRAM
(#MGMT213)
Dates: January 29-February 2 8:30 am-4:30 pm
March 19-23 8:30 am-4:30 pm

Fee:
$350
Resource Person: Joyanne Landers, Senior Consultant,
Ryane Consulting Ltd.
Each job or function has a set of specific areas of knowledge,
skill and operating values which, taken together, give
individuals the competence to perform a particular job. The
Basic Supervisory Program is competency-based; it covers
such topics as role of the supervisor, situational leadership
and teamwork, delegating to and developing staff, communication and interpersonal effectiveness, problem solving
and decision making, and conflict resolution. The program
is intended for first level supervisors, or those who aspire to
be supervisors, in both government and private agencies.
Before coming to the course the participant and his or her
manager will complete an inventory assessment of the participant's skills and knowledge. B.C. Corrections Branch
employees who successfully compete the course will be
granted certification for Basic Supervisor Competency Program Week I. Co-sponsored with the Corrections Academy.
TRAINING FOR TRAINERS: Tips, Techniques and
Tactics (#MGMT223)
Dates: March 8-9

Fee:
$150
Resource Person: Reva Kalef, M.Ed.(Adult Education), consultant with R.K. Education Design Associates
This practical workshop is directed toward people who
deliver training programs as part of their overall job and
want to update or enhance existing skills. Content will
include: characteristics of adult learners, creating a comfortable learning environment, instructional styles and techniques, motivational strategies, instructional planning,
evaluation strategies and handling instructional challenges.
The number of registrants will be strictly limited to allow an
opportunity for each participant to practice group and oneto-one training in a supportive setting.
FRONT LINE/FIRING LINE:
HANDLING THE ANGRY CLIENT (#SUP109)
Date: March 12-13 8:30 am-4:30 pm

Fee:
$135
Resource Person: Joyanne Landers, Senior Consultant,
Ryane Consulting Ltd.

No matter where they work - a government, private or
voluntary sector agency, or in the justice system - front
office staff and line workers may find themselves having to
handle distraught or angry clients. Through small group discussions and role plays, participants in this workshop will
learn practical techniques to help them cool down these
difficult encounters. Topics to be examined include resolving
conflict, managing anger and the concept of perceived
power versus real power.

CLEAR AND SIMPLE (#MGMT212)
Dates: March 28-30
Fee:
$175
Resource Person: Joyanne landers, Consultant and Trainer,
Ryane Consulting Inc.
This workshop is directed toward supervisors and managers
who know what they want to say but have difficulty putting
it in writing. Days one and two will cover communication as
a transaction, writing skills, business styles and conveying
organizational messages. Day three will specifically focus on
report writing and will cover planning, organizing and special techniques. Participants are required to submit two samples of their written work when they register.
MOTIVATING YOUR WORKFORCE: BUILDING A
STRONG WORKING GROUP (#MGMT225)
Date: April 4-5
Fee:
$150
Resource Person: Bev Abbey, Consultant and Trainer, Bev
Abbey and Associates.
Groups are the backbone of most organizations; they are the
vehicles for planning, organizing and accomplishing work,
enhancing worker satisfaction and contributing to staff
development. But even though most managers spend more
than half their working time in some form of group activity,
many have little training or knowledge of group dynamics.
They need to know how to motivate staff who have Jost their
energy and enthusiasm. In this workshop, managers will
learn how to motivate both new and long-term employees
and help them develop as a healthy, inter-acting team. During the course of the two-day workshop, participants will
look at the five stages of group development, learn how to
manage each stage effectively, identify characteristics of
high performance teams, and learn the leadership behaviour
skills they need to manage morale and productivity.

Professional
r
""_H_e_a_lt_h_Pr_o_g_ra_m_s_~

II

Professional Health Programs at the Justice Institute offers
courses for physicians, nurses and pre-hospital care workers.
The following courses are held at the Justice Institute or can
be arranged to travel to your community when requested.
For more information on these programs and the possibility
of courses in your area contact Professional Health Programs, 228-9771, local 321.

ADVANCED CARDIAC LIFE SUPPORT (A.C.L.S.)
PROVIDERS COURSE (#PHP100)
Dates: January 20-21 (Saturday and Sunday)
8:00 am-5:00 pm
March 10-11 (Saturday and Sunday)
8:00 am-5:00 pm
Fee:
$300 includes lunch and manual
This two day workshop is intended for physicians, nurses and
pre-hospital carEf workers who are involved in the management of cardiac arrest victims. The two days are divided into
lecture and practice components. The lectures highlight the
important information in pharmacology, dysrhythmia
interpretation, sudden cardiac death, and post-resuscitation
care as related to cardiac arrest management. Practice time
to manage a cardiac arrest simulation and review cardiac
dysrhythmias is provided. During the course, each participant is given at least one opportunity to manage a cardiac
arrest scenario. Pre-reading from the A.C.L.S. manual is
required; allow at least eight hours to adequately prepare for
this course. Successful completion is based on:
1. Demonstrating leadership during a cardiac arrest
scenario.
2. Obtaining 80% correct on each exam, theory and dysrhythmia interpretation.
3. Correctly demonstrating the ski!l of adult intubation on
the intubation model.
4. Providing evidence of current RC.L.S., level C status.
ADVANCED CARDIAC LIFE SUPPORT UPDATE
(PHP110)
Date: February 10, 8:00 am-5:00 pm
Fee:
$150.00 includes lunch and manual.
This one day course provides the opportunity for persons
with previous successful A.C.L.S. completion to update to the
current A.C.L.S. standards. Pre-reading is required to supplement the theory lectures and practice sessions held during
the day. Successful completion is based on:
1. Demonstrating leadership during a cardiac arrest
scenario.
2. Obtaining 80% correct on each exam, theory and dysrhythmia interpretation.
3. Correctly demonstrating the skill of adult intubation on
the intubation model.
4. Providing evidence of current RC.L.S., level C status.
A.C.L.S. INSTRUClOR PROGRAM (#PHP120)
Dates: April 19 8:30 pm-10:00 pm
April 20 & 21 (Saturday) 8:00 am-5:00 pm
Fee:
$375
This two and a half day program is for physicians, nurses, or
pre-hospital care workers who have exceptional A.C.L.S.
skills, frequent exposure to cardiac arrest situations, and are
interested in teaching A.C.L.S. The course content includes
lesson planning, characteristics of adult learners, giving
effective feedback, planning scenarios, and operating the
cardiac arrest scenario station. During the first evening all
participants will be reassessed for competency in their
A.C.L.S. skills. Those individuals who do not meet the
criteria will be required to withdraw from the course. Preparation for the course includes pre-reading and developing
lectures and cardiac arrest scenarios. Allow at least two

weeks to prepare adequately. Proof of current certification
in RC.L.S., Level C is required before successful completion
of the course will be granted.
ADVANCED CARDIAC LIFE SUPPORT COURSES
OUTOFlOWN
The following A.C.L.S. course are scheduled to occur at the
locations listed. Course content and criteria for successful
completion are as indicated for Advanced Cardiac Life Support Update course described above. For further information
or to register for the out-of-town courses, call Professional
Health Programs at the Justice Institute, 228-9771, local 314.
A.C.L.S. PROVIDER:
Williams Lake
January 27 & 28 8:00 am-5:00 pm
A.C.L.S. UPDATE:
Kitimat
March 31
Campbell River April 7

8:00 am-5:00 pm
8:00 am-5:00 pm

FIRST LINE TRAUMA MANAGEMENT FOR NURSES
A travelling course tailored to the needs of your facility and
community can be arranged. Program content is related to
the "must-do's" of multi-trauma assessment, treatment, and
stabilization and can be presented in one or two day seminars. Program presentation is a combination of lecture and
group practice sessions. Contact Sandy Barabe, Professional
Health Programs, 228-9771, local 321, for further information
regarding costs, availability and content.

FIRST LINE TRAUMA MANAGEMENT
FOR PHYSICIANS
This one day course is designed for physicians responsible
for managing the trauma victim in a non-tertiary facility.
Course content is provided by two emergency physicians
and covers the appropriate management of the ABC's and
the assessment, treatment, and management of the multitrauma victim. The course is able to travel to your community; contact Professional Health Programs at the Justice
Institute, 228-9771, local 321, for further information.
NOTE: Refund and transfer policy in effect. Please see
policy description under directions for "How to Register for
a Course" in this Calendar. No exceptions will be allowed.

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The Ministries of Attorney General and Solicitor General in
conjunction with Extension Programs, Justice Institute of
RC. co-sponsor a variety of training initiatives for staff and
volunteers of the Victim Assistance Program and others who
work with victims.
Workshops address topics such as volunteer management,
wife assault, child sexual abuse, program management and
skill development. Training manuals are being developed to
assist Victim Assistance Program co-ordinators and volunteers and a victim services newsletter is produced three
times a year.

General Information
Time of classes: Unless otherwise indicated, classes will be
in session from 9:00 am to 5:00 pm.
Location of class rooms: Unless otherwise stated, classes
will take place at the Justice Institute of RC. in either Blake
or Lawrence Hall. Check your receipt-it will give you information as to which building to enter. There is a notice board
inside the main door of both buildings which lists course and
class rooms for that day. It is a good idea to check the notice
board on entering as rooms are subject to change on short
notice.
Parking: Parking is available free at the Justice Institute.
There are public lots north of Blake Hall, adjacent to
Lawrence Hall and east of the driveway off 8th Avenue.
Handicapped Parking: There are two parking stalls beside
the gymnasium in the parking lot adjacent to Blake Hall. Students in wheel chairs should telephone in advance to check
with registration for the location of access ramps and
washrooms.

Food on Campus: Coffee and juice are provided in most
class rooms. There is a small deli style store in Blake Hall
open 8:00 am to 3:30 p.m. The cafeteria, in a building just
west of the gymnasium is open from 7:00 am to 3:30 pm. You
are welcome to bring your own lunch to eat in the student
lounge area in Blake Hall or outside if weather permits.
Smoking: All buildings on campus are non-smoking buildings. There is a room available for smokers in Blake Hall
(room 133).

In Consideration of the Environment:
Extension Programs will no longer be using
styrofoam cups for juice or coffee.
Please bring your own mug or treat
yourself to a new JI mug for
approximately $3.50.

What is the Justice Institute?
The Justice Institute of RC. is a post-secondary educational
institute established in 1978 and is governed by a Board of
Directors. The Institute is funded through a core budget
provided by the Ministry of Advanced Education and Job
Training.
Other ministries which contract with the Justice Institute to
develop and deliver training through separate academies/ divisions, are:
Ministry of Solicitor General

• Finance and Administration Division attends to the
business operations of the Institute. That is, it is responsible
for financial operations, purchasing, receiving and stores,
accounting, legal and personnel matters, and the operation
of the physical facilities.
• Educational Services Division provides program services to the Institute, namely library, media, curriculum
development and physical education. Interdisciplinary and
public programs are offered through Extension Programs.

• Corrections Academy
• Police Academy
• Provincial Emergency Program Academy

What is the Extension
Programs Department?

Ministry of Municipal Affairs

Extension Programs offers courses open to general enrolment dealing with justice and public safety issues, information and education on the justice system and training to
increase participants' skills on the job. Personnel with
government organizations, private agencies, the corporate
sector and members of the public participate in programs on
a broad range of topics and issues.

• Fire Academy
Ministry of Health

• Emergency Health Services Academy
Ministry of Attorney General

• Court Services Programs
Programs offered by the academies/ divisions can be summarized as follows:
• Corrections Academy trains all Branch employees who
work in institutional and community settings, i.e. security
and probation officers. Courses are developed for both the
recruit and advanced levels.
• Emergency Health Services Academy trains Emergency Medical Attendants and advanced level paramedics
employed in the provincial ambulance system. Training is
also offered to other persons employed in emergency medical care.
• Fire Academy trains volunteer and full time fire officers
to assume leadership roles in fire prevention, training, and
command. The Academy uses distance education, hands-on
training, and train-the-trainer programs, both in-field and
on-site.
• Police Academy trains the recruits and career officers of
B.C.'s 12 municipal police departments. In addition,
employees of other enforcement agencies participate in
Academy training, when appropriate.
• Provincial Emergency Program Academy (PEP) is the
training support for the Provincial Emergency Program.
Training is offered in the development of municipal emergency plans, search and rescue, dangerous goods awareness,
emergency scene management. The Academy provides
training in a wide range of topics including planning for
earthquake response.

Three certificate programs are offered through Extension
Programs: 1) Conflict Resolution (via the Centre for Conflict
Resolution Training), 2) Child Sexual Abuse Intervention and
3) Working with Troubled and Troubling Adolescents
In addition, courses are delivered by contract for ministries
of government, corporations, private agencies and organizations. Court Services programs are delivered through an
annual contract with Extension Programs to provide training for court registry and deputy sheriff personnel.
Projects are either sponsored solely by the Justice Institute
or developed in conjunction with other organizations. Some
programs are held at the Justice Institute, however, staff have
a provincial mandate and work co-operatively with other
groups to organize programs throughout RC.
• How to Obtain the Extension Programs Calendar--

Extension Programs Calendars are produced three times a
year (September, January and May) and distributed to a
cross-section of people. If you wish to receive this calendar
regularly and are not currently on our mailing lists, call
Extension Programs and ask to be put on the General mailing list-228-9771, local 285.

In consideration of the environment, Extension
Programs will no longer use styrofoam cups.
Please bring your own mugs or treat yourself
to a new JI mug for approximately $3.50.

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How to Register for a Course
REGISTER BY MAIL
To register by mail, fill out the course Registration Form
below or send in this information by letter along with your
cheque (made payable to the Justice Institute; no post
dated cheques accepted) to:
Registration Office
Justice Institute of B.C.
4180 West 4th Avenue
Vancouver, B.C.
V6R4J5
If registering for more than one course, please send separate
cheques for each course. If you wish to register for a program
and the Justice Institute is not handling registration, contact
the phone number listed in the program description for further information.
REGISTER BY PHONE
You can register by phone using your VISA or MasterCard.
Call 228-9771, local 311 between 8:30 am and 4:30 pm weekdays. Please have your credit card number ready when you
call.
REGISTER IN PERSON
You can register in person at the Justice Institute, Room 119,
Blake Hall (two doors down from receptionist on the main
floor). Hours are 8:30 am to 4:30 pm, Monday-Friday. Before
making a trip to register, you should call 228-9771, local 311
to ensure there is space for you in the course(s).

TAX DEDUCTION
You may deduct tuition fees from your income tax if the
total amount exceeds $100 and is paid to one educational
institution. Deductions may be claimed for one or more
courses taken during the tax year. Save your registration

receipts.
REFUND POLICY
Registration fee minus an administration charge is refundable if written notification of cancellation is received seven
working days in advance of the course date. The white
copy of the registration receipt must be presented in order to
receive a refund.
TRANSFER POLICY
Notification regarding transfer from one course to another
must be received seven working days in advance of the
course date. There is an administrative fee of $15 for such
transfers; this fee also applies to registrations taken by telephone or fax.
COURSE CANCELLATIONS
A full refund of tuition fees will be issued for courses cancelled by the Institute. The Institute reserves the right to cancel courses if enrollments are insufficient. We truly regret
any inconvenience this may cause.
REGISTRATION INFORMATION AND INDIVIDUAL
COURSE BROCHURES 228-9771, local 311.

REGISTER BY FAX
You can register by FAX using your VISA or MasterCard.
Complete the Registration Form including all credit card
information and FAX it to the Registration Office, Justice
Institute of B.C. at 660-1875.

Registration Form
Mail to: Registration Office, Justice Institute, 4180 West 4th Ave., Vancouver, B.C., V6R 4J5.
I wish to register in the following program (s):
PROGRAM NAME

PROGRAM NUMBER

DATE(S)

FEE

PROGRAM NAME

PROGRAM NUMBER

DATF.{S)

FEE

PROGRAM NAME

PROGRAM NUMBER

DATE(S)

FEE

GIVEN NAME

SURNAME

POSITION

ORGANIZATION

STREET/CITY

POSTAL CODE

PHONE(DAY)

METHOD OF PAYMENT:

D Enclosed is my cheque payable to the Justice Institute.
1-1 I I 1-1 I I 1--,_I_I_I
EXPIRYDATE: _ _ __
□ MASTERCARD#I I I I 1-1 I I I 1-1 I I I 1--1~,-1-1 EXPIRYDATE: _ _ _
□ VISACARD#I I I I

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