GUIDE TO PROGRAMS & JI JUSTICE INSTITUTE OFRC. Providing justice and public safety training programs and services through: Corrections Academy Courts Academy Educational Services and Interdisciplinary Studies Fire Academy Paramedic Academy Police Academy Provincial Emergency Program Academy SERVICES JI JUSTICE INSTITUTE OFRC. Justice Institute of British Columbia 4180 West 4th Ave, Vancouver, B.C. V6R 4J5 Tel: (604) 228 9771 Fax: (604) 660 1875 © 1991 Justice Institute of British Columbia Canadian Cataloguing in Publication Data Justice Institute of British Columbia Guide to Programs and Services ISBN 0-7726-1465-2 1. Justice Institute of British Columbia. 2. Criminal justice personnel, Training of - British Columbia. 3. Emergency medical services - Study and teaching - British Columbia. 4. Fire Extinction Study and teaching - British Columbia. I. Title II. Title: Guide to programs and services. LE3.]88J881991 3741.871133 Design and Artwork: Western Technigraphics lid C92-092014-4 PRINTED ON RECYCLED PAPE Mission Statement Goals The Justice Institute of British Columbia is dedicated to improving the quality of justice and public safety by developing and delivering training programs and educational services to professionals and the public. To develop and deliver programs and services in the areas of justice and public safety consistent with the identified needs of the Ministries of Attorney General, Health, and Municipal Affairs, Recreation and Housing. To develop and deliver programs and services consistent with the identified needs of other government ministries, private agencies, community groups and others engaged in justice and public safety. To engage in partnerships with other organizations in pursuit of the Justice Institute mission. To share services, resources and expertise among Academies/Divisions to achieve more effective delivery of programs. To heighten awareness of the unique nature and structure of the Justice Institute and its services. President's Message Welcome to the Justice Institute. Since the Institute opened in 1978, many people have asked "What is the Justice Institute?" Perhaps this can best be answered in terms of what we do, or, more specifically, what training programs and educational services we offer in our academies and divisions. This guide lists approximately 400 courses offered by the JI. Last year, over 30,000 people registered for courses at the main Jericho campus in Vancouver, at regional centres throughout the province, or through distance education. We are proud of our unique, cost effective and efficient teaching institution. The JI has gained recognition across the country for its high professional standards and for courses that are innovative, flexible and state-of-the-art. We welcome the opportunity to share them with you and to work toward improving the quality of justice and public safety serVices in this province. Please do not hesitate to call on any of our staff for more information or assistance. Larry Goble President Justice Institute of British Columbia CONTENTS General Information ............................................................................ ii Admissions and Registration ............................................................. iii For More Information ........................................................................ iii Board of Directors .............................................................................. iii Executive Committee ......................................................................... iii Policy Advisory Committee ................................................................ iii Corrections Academy ........................................................................ 2 Institutional Corrections Programs and Courses .................................... 2 Security Officer Recruit Training Program ........................................ 2 Institutional Advanced Courses .......................................................... 3 Institutional Re-Certification Courses ................................................ 4 Probation Officer/Family Court Counsellor Programs and Courses ...... 5 Basic Training: Probation Officers and Family Court Counsellors ............................................................. 5 Advanced Training: Probation and Family ........................................ 7 Supervisory Training Courses ........................................................... 10 Services ................................................................................................... 11 Courts Academy ................................................................................ 12 Deputy Sheriff Training: Basic Program ............................................... 12 Blocks 1-3 ...............: ...................................................................... 12-14 Deputy Sheriff Training: Advanced Courses ........................................ 14 Management Development Program ................................................... 15 General Curriculum ................................................................................ 16 Fire Academy ...................................................................................... 18 Professional Fire Officer Certification Program and Courses .............. 18 Company Officer Courses ................................................................. 19 Command Officer Courses ................................................................ 20, Administration Officer Courses ........................................................ 21 Training Officer Courses ····················:··············································22 Fire Prevention Inspector Courses .................................................... 22 Volunteer Fire Fighter Certification Program ...................................... 24 Edukits .................................................................................................... 24 Train the Trainer Program ..................................................................... 25 Specialized Courses ................................................................................ 25 Diploma in Fire Services ......................................................................... 26 Required Courses .............................................................................. 27 Electives ............................................................................................. 27 Interdisciplinary Studies ................................................................. 28 Conflict Resolution Certificate Program ............................................... 28 Working with Troubled and Troubling Adolescents Certificate Program ............................................................................... 32 Child Sexual Abuse Intervention Certificate Program ......................... 34 Management Development for Residential Settings Certificate Program ............................................................................... 37 Other Programs ...................................................................................... 39 Accident Investigation ...................................................................... 39 Administrative/Support Staff ........................................................... 40 Children and Youth .......................................................................... 40 Crime Prevention .............................................................................. 40 Family Assault and Sexual Violence ................................................. 41 Fire Safety - Distance Education ....................................................... 42 Intervention ....................................................................................... 43 Management ..................................................................................... 44 Services ................................................................................................... 45 Conference Planning ........................................................................ 45 Contract Services ............................... ................................................ 45 Paramedic Academy ........................................................................ 46 Paramedic Training ................................................................................ 46 Emergency Medical Assistant 1 (EMA 1) Program .......................... 46 Emergency Medical Assistant 2 (EMA 2) Program .......................... 47 Advanced Life Support (Paramedic) Program ................................. 48 Infant Transport Team Training Program ....................................... 48 Specialized Courses ........................................................................... 49 Recertification Courses ..................................................................... 50 Continuing Education Courses ......................................................... 50 Professional Health Programs ............................................................... 51 Supervisory/Management Training Courses ......................................... 52 Certificate in Emergency Medical Services Management ............... 53 Diploma in Emergency Medical Services Management .................. 53 Other Programs and Services ................................................................ 53 Police Academy ................................................................................. 54 Recruit Program ..................................................................................... 54 Blocks 1-5 ...................................................................................... 54-58 Advanced Programs ............................................................................... 59 Services ................................................................................................... 63 Provlnclal Emergency Program Academy .................................64 Core Courses ........................................................................................... 64 Specialized Training Courses ................................................................. 66 JUSTICE INSTITUTE OF B.C. GENERAL INFORM AT I 0 N Blake Hall---~ Recreation Centre Police Academy Corrections Academy Courts Academy Educational Services and Interdisciplinary Studies PEP Academy Finance and Administration Reception Registration Gymnasium Swimming Pool Cafeteria Lawrence Hall Are Academy Paramedic Academy Library Media Centre Student Residence The Justice Institute is a post-secondary educational institute which was established in 1978. The Institute is funded through a core budget provided by the Ministry ofAdvanced Education, Training and Technology and is governed by a Board of Directors. West 4th Avenue HWY1 Corrections Academy Paramedic Academy Trains all Corrections Branch employees who work in institutional and community settings, i.e. security and probation officers. The Academy develops courses for both recruit and advanced levels. Trains emergency medical attendants and advanced level paramedics employed in the provincial ambulance system. Other persons employed in emergency medical care may also receive training through the Academy. Courts Academy Police Academy Provides courses for managers and supervisors, deputy sheriffs and other court services staff. The Academy also undertakes special projects on behalf of Court Services Branch. Trains the recruits and career officers of BC's 12 municipal police departments. Employees of other enforcement agencies also participate in Academy training, when appropriate. Fire Academy Provincial Emergency Program Academy Trains volunteer and full-time firefighters to assume leadership roles in fire prevention, training and command. The Academy uses distance education, hands-on training, and train-the-trainer programs, both in the field and on-site. ii Trains volunteers, municipal authorities and government emergency personnel to respond to disasters such as earthquakes, floods and oil spills. The Academy also assists in training over 7500 volunteers involved in search and rescue operations to locate lost persons. Educational Services and Interdisciplinary Studies Provides library, media, and curriculum development services to the Institute. The Division offers public programs through Interdisciplinary Studies and the Pacific Traffic Education Centre. Finance and Administration Attends to the business operations of the Institute. It is responsible for financial operations, purchasing, receiving and stores, accounting, legal and personnel matters, and the operations of the physical facilities. Admissions and Registration Most courses at the Justice Institute are developed and offered under contract for staff employed by the requesting agency. Public programs are offered through Interdisciplinary Studies. For information on public programs offered at the Justice Institute, see page 28 or contact Interdisciplinary Studies at 604/2227224. To register, contact the Registration Office at 604/222-7111. For More Information If you would like more information on the Justice Institute's academies and divisions, or the courses they offer, contact: Board of Directors Robert J. Stewart, Chairman Anthony P. Pantages, Q.C., Vice Chairman Barrister and Solicitor, Russell and DuMoulin Joseph H. Cohen, C.M.,0.B.C., LLD.(Hon) , Vice President and Director, Sony of Canada Ltd. Fergus A Ducharme, M.D. Consultant Orthopaedic Surgeon, Prince George Policy Advisory Committee James Kempling, Chairman, Assistant Deputy Minister, Support Services, Ministry of Attorney General Richard Dumala, P.Eng., Fire Commissioner, Ministry of Municipal Affairs, Recreation and Housing Donald J. Pamplin, Fire Chief, City of Vancouver Sandra Evans, Director, Program and Project Implementation, Court Services, Ministry of Attorney General Glen Ridgway, Q.C., Barrister and Solicitor, MacCarthy, Ridgway, McCutcheon and Lawson Nick Haazen, Executive Director, B.C. Ambulance Service, Ministry of Health E.A. Sandy Robertson, P. Eng. Duncan R. MacRae, Director, College and Technical Programs, Ministry of Advanced Education, Training and Technology Mary E. Saunders, Q.C., Barrister and Solicitor, Campney and Murphy Corrections Academy 222-7104 Brian Mason, Executive Director, Corrections Branch, Ministry of Attorney General Courts Academy 222-7281 R.P. (Val) Pattee, Peter Webster, Chairman, Petwyn Investments Ltd. Educational Services and Interdisciplinary Studies 222-7221 Finance and Administration 222-7243 Fire Academy 222-7215 Paramedic Academy 222-7144 Police Academy 222-7256 Provincial Emergency Preparedness Academy Philip B. Crosby-Jones, Director, Police Academy 222-7275 L.G. (Sam) Meckbach, Director, Provincial Emergency Program Academy Executive Committee Lawrence E. Goble, President David M. Bahr, Director, Corrections Academy Assistant Deputy Minister, Police Services, Ministry of Attorney General Lawrence E. Goble, President, Justice Institute of British Columbia Patricia D. Ross, Dean, Educational Services and Interdisciplinary Studies, Justice Institute of British Columbia P. Dean Winram, Bursar, Justice Institute of British Columbia Patricia D. Ross, Dean, Educational Services and Interdisciplinary Studies Paul C. Smith, Director, Fire Academy Anthony T. Williams, Director, Paramedic Academy P. Dean Winram, Bursar JUSTICE INSTITUTE OF B.C. iii CORRECTIONS ACADEMY The Corrections Academy provides training to 2300 employees in the Corrections Branch of the Ministry of Solicitor General. The employees include probation officers, family court counsellors and security officers working in provincial adult and youth corrections institutions. In addition to basic recruit training, the Academy offers a variety of advanced courses and provides a range of services as described below. Institutional Corrections Security Officer Recruit Training This six-week recruit training program takes place both on the job and at the Academy and is provided within the first six weeks of employment. The program is also designed for specialized (adult or youth) security officers who need to develop their skills in another area for purposes of transfers, or who need to upgrade knowledge and skills in specific areas. 2 ON THE JOB TRAINING The first two weeks of the program are delivered by trainers on-site at the institutions. Content is based on lesson plans prepared by the Corrections Academy. Topics covered during this period include: • role and responsibility of employees • keys and locking systems • medication distribution • chemical agents • unit programs and community resources: youth and adult • communications equipment • contraband • area and perimeter search • admissions, transfers and discharges • supervising group activities and work crews • unit contingency plans • transporting inmates and youths •escapes • unit disciplinary procedures • use of segregation • fire suppression • firearms (where applicable) • self contained breathing apparatus Length: 12 days SELF DEFENCE AND SEARCH TECHNIQUES During this training, students demonstrate a variety of self defence techniques including take downs, wrist grabs, come alongs and removals. The Branch "use of force" policy is explained as it applies to self defence techniques. Trainees also learn procedures for frisking inmates and youths and techniques for searching vehicles. Length: 25 hours SUPERVISION SKILLS This section of the program covers a range of topics related to supervision skills required in an institutional setting. It includes: interpersonal communication skills, conflict resolution, normal/abnormal behaviour in institutions, motivational techniques, dealing with aggressive individuals, and assessment and intervention skills for depression and suicidal behaviour. CASE MANAGEMENT This section provides an understanding of the concepts and purposes of case management classification and temporary absence as they apply to both adults and youths. The purpose of parole and dispositional reviews is also covered. Length: 7 hours Length: 27 hours INTERACTION SKILLS AND STRESS MANAGEMENT Content in this section covers work styles, cultural and ethnic awareness, and cross gender issues. Sources of stress in the workplace and the effects of stress on job performance are also identified. CRISIS INTERVENTION AND INSTITUTIONAL DISTURBANCES This section covers the development of effective verbal crisis intervention techniques, the dynamics of institutional disturbances, and appropriate survival techniques involved in hostage takings. Length: 15 hours Length: 11 hours JUSTICE SYSTEM AND CORRECTIONS BRANCH This section provides an overview of the Corrections Branch structure, mandate and philosophy, and a detailed examination of the process of both an adult offender and young offender moving through the justice system. The issues of continuity of evidence and witness preparation for court are also covered. REPORT WRITING AND MISCELLANEOUS PROCEDURES Topics covered in this section include: report writing, progress files, Corrections administration records entry system, custody reports, case management reports and inmate profiles. Disciplinary procedures and infectious disease control are also covered. Institutional Advanced Courses CONFLICT RESOLUTION/ STRESS MANAGEMENT This four-day workshop emphasizes skill development and application of the conflict resolution process. Participants explore the effects of stress on themselves and their colleagues, and identify methods for handling stress and conflict situations. Course Letigth: 28 hours DEALING WITH SEX OFFENDERS WORKSHOP (INSTITUTIONAL) This three-day workshop is offered to youth supervisors and correctional officers who deal with sex offenders. The workshop is designed to: increase participants' awareness of the major issues surrounding sex offenders; demonstrate assessment techniques appropriate in dealing with sex offenders in custody; explain practical supervision strategies and techniques for use with sex offenders; provide upto-date information regarding the treatment process for sex offenders and the resources available to them; acquaint participants with the personal difficulties involved in working with sex offenders; and provide alternative coping strategies for dealing with sex offenders. Course Length: 21 hours Length: 23 hours Length: 11 hours JUSTICE INSTITUTE OF B.C. 3 MENTALLY DISORDERED OFFENDERS This three-day workshop addresses issues arising in the institutional management of disordered offenders. Participants learn to articulate a working definition of the disordered offender and to identify and apply criteria of prevalent disorders, supervision strategies and skills necessary for the effective behavioural management of the disordered offender; and current interministerial and interdisciplinary initiatives and programs. Institutional Re-Certification Courses SUBSTANCE ABUSE WORKSHOP This tw~y workshop covers the following topics: definition of substance abuse, identification of substance abusers, supervision issues, strategies for managing behaviour, and community resources for substance abusers. SELF-CONTAINED BREATHING APPARATUS: INSTRUCTOR CERTIFICATION This five-day course was designed by the Fire Academy to meet the criteria and objectives of the Provincial Fire Commissioner's Standards. Participants learn to identify the reasons for wearing a Self-Contained Breathing Apparatus (SCBA) while working in hazardous environments; describe the components of SCBA; and identify procedures for inspecting, testing and maintaining the unit. Participants are required to demonstrate two methods for donning the SCBA unit; be able to put the unit into service within 60 seconds; change the air cylinder; and demonstrate safety and emergency procedures and instructional techniques for SCBA training. Course ungth: 14 hours Course Length: 35 hours Course Length: 21 hours TACTICAL SQUAD COMMANDERS COURSE This three-day course is desiglled to develop essential skills needed to minimize the violent impact of disturbances. Participants will be trained to gather, evaluate and communicate critical information. They will be expected to translate this information into tactical procedures specifically aimed at preserving life and preventing serious incidents. Course ungth: 21 hours 4 CORRECTIONAL OFFICER PHYSICAL ABILITIES TEST (COPAT) This two-day course is designed to certify Branch personnel who have demonstrated the necessary understanding of the CO PAT protocol and test construction, and the objective application of the COPAT. Participants learn gross anatomical structures of the body and the general physiological demands within the body, and must demonstrate the ability to recognize persons at risk and provide definitive information to each person being tested. Course ungth: 14 hours FIREARMS INSTRUCTOR RECERTIFICATION This five-day course is designed to meet the criteria and objectives defined in the Manual of Operations, Institutional Services, B. C. Corrections Branch. The course is conducted by the Police Academy firearms instructor under the supervision of the senior firearms instructor. Participants must demonstrate the ability to facilitate a firearms training course, act as a range coach, interpret targets, evaluate student progress and handle firearms effectively. Course Length: 35 hours Probation Officer/ Family Court Counsellor Training Basic Training: Probation Officer/ Family Court Counsellor Newly-recruited probation officers and family court counsellors are required to complete 22 competency-based training modules over a 15-week period. The objectives are to obtain knowledge of the mandate, role and function of the probation officer and family court counsellor, and the legislation, policy and procedures relating to the delivery of adult and youth probation services and family services. Participants learn how to conduct probation and family service interviews and investigations and prepare a variety of oral and written reports relating to service delivery. After completing the training, they will be able to act as officers of the court CORRECTIONS BRANCH OVERVIEW This section provides an introduction to the training and an outline of the operational structure and decision making mechanisms within the Corrections Branch of the Ministry of Solicitor General. It provides probation officers with an overview of Corrections Branch expectations with respect to professional conduct and appropriate ethics, and makes new probation officers aware of the history, role and mandate of the Inspections and Standards Division of the Branch. The role and mandate of the provincial Ombudsman is also described. Competency in the knowledge areas is measured by written examinations. Students must attain at least 80% in each written examination to be certified at a competent level. In order to graduate from the course, a student must have achieved 80% in all knowledge areas within the 15 weeks. The following describe the major content areas covered in this training . Length: 21 hours ALCOHOL AND DRUG Covers myths and realities behind addictions and the types of drugs and their effects. Tools and techniques of assessments appropriate to the needs of a probation officer are included. Length: 7 hours COMPUTERIZED RECORD SYSTEMS Provides an overview of the Correction Branch's computerized systems for probation records, provincial case files and comprehensive electronic office (CEO) systems. To successfully complete this course, students must demonstrate competency in the use of the systems. Length: 7 hours WORKING WITH SEXUAL OFFENDERS Content includes the characteristics and profiles of sexual offenders, interviewing and assessment skills, treatment process, effective monitoring techniques, and strategies to provide effective probation supervision. Length: 13 hours FAMILY TRAINING: MANDATE. ROLE AND RESPONSIBILITY This section provides background information in the area of family law and the role of the family court counsellor in B.C. The content covers the role of the counsellor in providing conciliation counselling, the impact on _children when family separation is an issue, and strategies that can be used to assist clients with their grief during conciliation counselling. Length: 21 hours FAMILY TRAINING: ASSISTING VICTIMS OF FAMILY VIOLENCE This section discusses Branch policy related to the role of the family court counsellor and focusses on the counsellor's role in providing assistance to victims of family violence and dealing with the offender of family violence. Content includes a discussion of the characteristics of victimization and how it affects family members. Length: 12 hours JUSTICE INSTITUTE OF B.C. 5 FAMILY TRAINING: AGREEMENTS. ORDERS AND COURT PROCESS In this training, students learn about Branch policy and legislation related to agreements, orders and the court process. The section includes a discussion of policy and procedures related to initial contact by a client with the family court counsellor, including common concerns around issues of custody, access and maintenance which arise during an initial interview. Legislation and branch policy relating to written agreements, including enforcement and variations, are also covered. ungth: 27 hours FAMILY TRAINING: CHILD CUSTODY AND ACCESS This section covers the role and responsibilities of family court counsellors as they relate to child custody and access. Investigations, assessments and reports are covered. Topics include: techniques for interviewing children of different ages, areas of · difficulty in interviewing children and how to overcome these difficulties, preparing to give evidence in court, and where the family court counsellor fits as an "expert." A mock court scenario is included as a simulation. ungth: 32 hours FAMILY TRAINING: CONFLICT RESOLUTION BY MEDIATION This section provides an overview of the mediation process including stages in the process,techniques and skills for mediators, and turning points. Topics include: styles for managing conflict, anger management techniques, and methods for handling resistance. Students take part in r:ole play simulations using family scenarios. ungth: 26 hours 6 PROBATION TRAINING: ADULT AND YOUTH COMBINED PROBATION TRAINING: YOUTH This section covers the aspects of probation training which are common to both adult and youth probation work. Modules cover interim releases, including remand options, bail and alternatives to detention; and presentence, pre-disposition and restitution reports. The course includes tours of adult and youth courts and a mock . court exercise in which students roleplay probation officers and are subjected to cross examination. This section focusses on the youth justice system and its impact on youths who come in conflict with the law. Content includes: history, philosophy and principles of the youth justice system; the Young Offenders Act and the Corrections Branch; legislation, branch standards and policy related to "alternative measures" programs; psychological assessments; youth resources; case management, inclµding needs of the young offender and the requirements of the court; custody, probation and disposition orders; enforcement of probation and disposition orders; and legislation, standards and policies that define temporary absences and community assessments. ungth: 62 hours PROBATION TRAINING: ADULT This section covers the role and mandate of the probation officer in adult probation. Course content covers the components of the justice system, court levels in B.C., the diversion process, sentencing, federal and provincial institutions in B.C., and community resources. The course also includes a discussion of case management; role plays, including interview procedures, case planning, and file management; a review of enforcement options, including the use of discretion and investigation of breaches; and an examination of the community assessment and parole eligibility processes. ungth: 48 hours ungth: 56 hours PRACTICUM Recruit probation officers are assigned to a field tutor in a local probation office for the practicum period. During this time, the student completes a checklist of specified tasks including preparation of reports, intake, interviewing, counselling and administrative tasks. Each student must demonstrate a competent level of performance on each of the checklist tasks. The practicum focusses specifically on each area of probation work including adult probation, youth probation and family court counselling. ungth: 5 weeks Advanced Training: Probation and Family ADMINISTRATIVE SUPPORT STAFF: BASIC PROBATION RECORDS SYSTEM (PRS), PROVINCIAL CASE FILE (PCF), COMPREHENSIVE ELECTRONIC OFFICE AUTOMATION (CEO) PROBATION OFFICER: BASIC PROBATION RECORDS SYSTEM (PRS), PROVINCIAL CASE FILE (PCF), COMPREHENSIVE ELECTRONIC OFFICE AUTOMATION (CEO) The course is designed for newly hired administrative support staff. The first day is dedicated to office procedures, the role of Corrections within the overall justice system, common legal terminology, an explanation of the various types of orders and forms used in a probation office, and how to set up and maintain case files. The remaining four days cover detailed instruction for data entry of orders and reports, record maintenance, the use of PCF inquiry, and sending and receiving messages or documents via CEO. The course allows ample time for hands-on experience. This course is designed for probation officers. The content covers how automation affects the daily operations of community Corrections, detailed instruction for data entry, how to make inquiries and generate reports, how to access provincial case files, and the use of electronic mail. The course allows ample time for hands-on experience. Course length: 21 hours PROBATION RECORDS SYSTEM REFRESHER This course is intended for probation officers who have taken the basic probation records system training but have had little chance to apply il Course content includes a review of the procedures, an update on data entry, PRS and reports; and a refresher on PCF and CEO. The course allows ample time for hands-on experience. Course length: 14 hours Course length: 35 hours ADVANCED PROBATION RECORDS SYSTEM The course is aimed at administrative support staff who have completed the Basic PRS training. Participants review data entry and retrieval principles of PRS, and learn to: standardize procedures for complex case scenarios, automate service requests to contractors, and further automate office procedures. The course allows ample time for hands-on experience. Course length: 14 hours ADVANCED WORDPERFECT This course is for administrative support staff who have completed a basic WordPerfect course. Participants learn advanced applications for WordPerfect such as merging, sorting, macros, styles, labels, text attributions columns, automatic paragraph num- ' bering, line draw, fillform for standardized office reports, and how to organize files and back up diskettes. Participants also review CEO mailing and retrieving of WordPerfect documents. The course allows ample time for hands-on experience. · Course length: 14 hours BASIC SEX OFFENDER COURSE This course provides basic information for probation officers working with sexual offenders who are subject to court ordered community supervision or parole. Its basic objectives are to provide information on: the characteristics, profiles and typologies of sexual offenders; components of assessment and risk considerations for treatment and supervision of sexual offenders· the offending cycle and the role of ' denial; family dynamics as they relate to a sexual offender; the treatment process; and the role of probation supervision. The course enhances skills in the following areas: interviewing sexual offenders for court ordered reports, developing case management planning for effective probation/parole supervision, and self care for the probation officer working with sexual offenders. Participants complete an examination at the end of the course and must achieve 80% competence in order to receive certification. Skills are informally assessed during exercises completed in the classroom. Course length: 12 hours JUSTICE INSTITUTE OF B.C. 7 ADVANCED YOUTH SEX OFFENDER COURSE This course provides advanced information for probation officers working with adolescent sexual offenders who are subject to court ordered community supervision. Its basic objectives are to provide information on: sexual offender typologies, the structured treatment process, effects of sexual abuse on offenders, group treatment processes, monitoring and supervision of sexual offenders in the community, and behavioural therapy techniques. The course enhances skills in the following areas: interviewing sexual offenders for court ordered reports, assessing sexual offenders for court ordered reports, and developing case management plans for sexual offenders placed on community supervision by the courts. Participants complete an examination at the end of the course and must achieve 80% competence in order to receive certification. Skills are informally assessed during exercises completed in the classroom. Course length: 12 hours ADVANCED ADULT SEX OFFENDER COURSE This course provides advanced information for probation officers working with adult sexual offenders who are subject to court ordered community supervision or parole. The objective is to provide information on the following topics: treatment stages of adult sexual offenders, dynamics of group and individual treatment plans, personality types and typologies of sexual offenders, dynamics of internal and external controls, structured supervision of offenders in the community, and assessment techniques. The course enhances skills in the following areas: interviewing sexual offenders for court ordered reports, assessing sexual offenders for court ordered reports, and developing case management plans for sexual offenders placed on community supervision by the courts. Participants complete an examination at the end of the course and must achieve 80% competence in order to receive certification. Skills are informally assessed during exercises completed in the classroom. Course length: 12.5 hours DRUG AND ALCOHOL This workshop is aimed at probation officers, youth workers, and family court counsellors who work with clients who abuse alcohol and drugs. The workshop includes a review of terms and definitions of addiction, discussions of the myths and realities behind addiction, an outline of the progression from "social user" to "addict, n a review of types of drugs and their effects, and a discussion of assessment tools and techniques. Participants also learn the language of the addict in order to provide effective supervision and support Course length: 14 hours WIFE ASSAULT This course is intended for probation officers and family court counsellors. It includes: a definition of wife assault, grounding assumptions for effective work with men who are violent, victim issues, a common hybrid model, characteristics of men who assault their wives and the motivational problems associated with them, defensive themes (video tapes), interviewing principles and skills, assessing for lethality, treatment techniques, dealing with resistance and re-offence, research conclusions, and dealing with stress when working with wife assault (preventing our own burn-out). Course length: 14 hours 8 CUSTODY AND ACCESS: INVESTIGATION, ASSESSMENT AND REPORT This course is intended for family court counsellors. It includes discussions of legislation and branch policy and standards as they relate to the investigation and preparation of the report. Participants gain an understanding of the elements of a good investigation, including organization and preparation, interview and observation goals, and time management. They learn to determine the difference between recording factual observation and recording opinions based on those observations, identify elements of assessment and analysis of data, identify elements of making a recommendation using the criteria of "best interests of the child" as outlined in section 24 of the Family Relations Act, and identify criteria for writing the report looking at format, style and secondary goals. CONFLICT RESOLUTION BY MEDIATION This course is intended for family court counsellors. Participants examine various styles of managing conflict and how their own preferred style might affect their ability to perform the role of family court counsellor. The goals and procedural steps of the stages of conflict are outlined and discussed with demonstrations and practice sessions for each stage. Participants gain an understanding of issues for the mediator which may influence or affect the outcome of the mediation session; identify features unique to the mediation process to resolve conflict; review skills such as questioning, responding, confronting, probing, and immediacy; and use various skills to demonstrate empathy with the clients while maintaining control and a safe environment. Role play is used extensively during this training module. Participants develop a basic understanding of the psychological, social, and emotional developmental stages of children and an ability to determine parenting capabilities, needs of the child, characteristics of the child, information they may need to obtain, and anticipated problems. The course also covers techniques for interviewing children of different ages, ways to apply those techniques to custody investigations, and ways to determine areas of difficulty in interviewing children and how to overcome them. Information is presented on preparing to give evidence in court, the different forms of evidence, the sequence of presentation at court, and the admissibility of evidence and the family court counsellor as "expert witness." Participants also look at why people need the approval of others and how this affects behaviour, and become aware of the degree to which they are externally driven. As well, they develop basic knowledge of several techniques which promote self-actualization and personal autonomy, increase understanding of resistance, and increase awareness of a positive and effective method for handling resistance. Course length: 28 hours DEFUSING THE HOSTILE CLIENT This workshop is directed towards experienced probation officers and family court counsellors. The objectives are to enable participants to identify factors which escalate the level of hostility, respond to hostile or aggressive behaviour to defuse the escalation, assess the level of personal risk, and move through anger to constructive action. An opportunity is provided for participants to practice the skills and apply the course.content to everyday, on-thejob situations. Course length: 14 hours INTERVIEWING SKILLS This course is intended for probation officers and family court counsellors. The course looks at the qualities of an effective interview with specific reference to communication in probation and family court counsellor settings. It clarifies the nine steps of an effective interview and identifies assertive strategies, appropriate confrontation techniques, directive counselling techniques, and conflict resolution and intervention strategies. The course provides an opportunity for p~ticipants to become aware of their own personal style, strengths and needs in communication. Practise sessions use active listening skills while developing practical strategies for dealing with difficult people. Course length: 21 hours Course length: 28 hours JUSTICE INSTITUTE OF B.C. 9 WORKLOAD/CASELOAD MANAGEMENT This course is designed to assist probation officers and family court counsellors in managing caseloads that have increased in length, volume and intensity. It includes time and stress management techniques as well as caseload reduction strategies. Course length: 14 hours MULTICULTURALISM The objectives of this workshop are to enable participants to develop an understanding of the cultural background of clients of East Indian and Asian descent, gain a knowledge of the difficulties experienced by these clients as a result of cultural differences, develop skills for dealing with this client base within a framework of multiculturalism, and be familiar with resources available in the Lower Mainland. The workshop is geared to probation officers supervising adult offenders, youth workers supervising young offenders, and family court counsellors assisting families through the courts. Course length: 7 hours 10 Supervisory Training BASIC SUPERVISORY COMPETENCY COURSE WEEK ONE This program is intended for newly appointed first level supervisors. It uses a competency-based approach to training that will ensure a competent level of performance is achieved. During the course, participants gain a working knowledge of the role and responsibilities of a :first level supervisor and demonstrate an ability to: communicate and maintain productive relationships with employees and other organizational members; ensure that deadlines are met; lead one's work unit with the appropriate use of power and authority; and resolve conflicts in a manner that achieves organizational needs while maintaining productive work relationships. Course length: 35 hours BASIC SUPERVISORY COMPETENCY COURSE WEEK TWO This competency-based program is designed f~r supervisory personnel who have completed Basic Supervisory Competency Course Week One. The objectives are to reinforce skills developed since Week One, and to enable participants to understand and effectively use the performance planning and review system. Participants will also demonstrate an ability to develop a wide range of effective plans - from long-term strategies to detailed work plans - while ensuring that appropriate priorities are addressed. Participants will develop an understanding of the role of the supervisor and personnel advisor in a union environment; understand the purpose and procedures for discipline, grievances, and non-<:ulpable discharge; and develop an understanding of financial administration and budget preparation. Course length: 35 hours FINANCIAL OPERATIONS IN GOVERNMENT This three-day course is for supervisory, management and administrative personnel who are actively involved in planning, administering and controlling financial matters. Upon completion of the workshop, participants will demonstrate, through successful completion of a number of related exercises, that they have obtained the necessary skills and knowledge in the following areas: the process of budget development and decision-making pertaining to the management of resources, expenditure control as part of the overall financial function, program planning and budget preparation as a single process in the budget cycle, and the Financial Administration Act and the policies and procedures relating to it. Course length: 21 hours LABOUR RELATIONS This course is for first line supervisors who are responsible for administering the collective agreement with the British Columbia Provincial Public Service. The objectives of the course are to develop an understanding of the role of the supervisor and personnel officer in a union environment and the purpose and procedures for discipline, grievances and non-culpable discharge. Course length: 14 hours MEDIA RELATIONS This course is designed for managers and executives whose job responsibilities include dealing with the media. Participants gain an understanding of media relations as they apply to the public sector and learn to deal effectively with the various forms of media. The objectives are to develop an understanding of the media - who they are and.their roles - and the role of communications personnel in ministries and in the Public Affairs Bureau. Participants are introduced to the fundamental elements of issue management systems, and learn techniques and tactics of the media, how to prepare for different types of interviews, and how to get their message across. The course uses video taped simulations and case studies, and participants have the opportunity to be interviewed and critiqued. Course length: 7 hours Services In addition to providing training for corrections staff, the Academy also assists the Corrections Branch by providing services such as those listed below. PRODUCTION OF VIDEOTAPES The Corrections Branch has developed a variety of videotapes for its own use and for marketing to a wider audience. Examples includ~: Kamloops Regional Correctional Centre orientation video, the Human Face of]ustice (the role of the probation officer), The Family Court Counsellor, The Young Offender, and Performance Planning and Review. ASSISTANCE WITH PROBATION OFFICER SELECTION The Academy assists with the coordination of the selection process for probation officers. Academy instructors participate as members of the skills assessment team for new applicants. INVOLVEMENT IN PROGRAM ADVISORY COMMITTEES Academy faculty are assigned to each of the five Corrections Branch program advisory committees to assist in reviewing and formulating policies, identifying training issues, and determining standards for service delivery. ADMINISTRATION OF TUITION AND TRAINING RELIEF FUNDS The Academy administers the funds allocated to regions for delivery of local and on-site workshops, and for tuition reimbursement for individual courses at colleges, private seminars, school boards, and the like. The Academy also administers all funds used to backfill salaries of institutional employees who attend training courses off the job. JUSTICE INSTITUTE OF B.C. 11 )In no )I :a a::a mm ar:n -< ::! 0 z ,,, COURTS ACADEMY The Courts Academy develops and co-ordinates a wide variety of training programs for the 1400 employees of Court Services Branch, Ministry of Attorney General. Some courses are related specifically to the Deputy Sheriffs' training; others, offered in a general program, focus on management development and the enhancement of skills for Court Services employees. Deputy Sheriff Training: Basic Program Block 1 The purpose of this on-the-job-training program is to introduce new Sheriff personnel to the role of the Court Services Branch in the B.C. justice system and to the specific duties and responsibilities of Deputy Sheriffs. The program consists of a print-based, modular format, with videotapes, tests and exams. The trainee works within a pre-arranged timetable under the direction of one or more supervisors. Topics include the levels and functions of courts in B.C., the role of Court Services Branch and its personnel within the B.C. justice system, and the duties of a Deputy Sheriff within Court Services, including powers of arrest, levels of force, and powers of search and seizure. Block 1 is a prerequisite to Block 2 and should be completed to the satisfaction of the supervisor within the first six months of employment. Length: 1 - 2 months 12 Block 2 Titls four-week program is designed for new recruits to Sheriff Services and is offered in a format of study, lecture, practical exercises, simu-lations and roleplaying. Participants must achieve a required standard of knowledge and/ or performance in some of the course components. The level of achievement is measured through tests and examinations. Block 2 consists of the following courses. FIRST AID The Deputy Sheriff first responder program provides Deputy Sheriffs with skill development in both cardiac pulmonary resuscitation and general first aid. The cardiopulmonary resuscitation section {heartsaver level) teaches participants to recognize and respond appropriately to heart attack and cardiac arrest for both one- and two-operator cardiac pulmonary resuscitation. The first aid section introduces participants to common emergency situations requiring first aid and includes practice in responding appropriately to problems such as deadly bleeding, breathing problems, shock and environmental emergencies and specific medical emergencies such as epilepsy. Participants must achieve a minimum of 60% on a written exam and demonstrate the appropriate skills for emergency treatment Length: 26 hours ADVANCED DRIVER TRAINING LEVEL ONE This course for Deputy Sheriffs promotes safe driving practices in the performance of prisoner escort duties. The training provides hands-0n practice in everyday traffic and weather conditions and emphasizes proper steering, braking, manoeuvrability and hazard avoidance. Course length: 1 day JUSTICE INSTITUTE OF B.C. FIRE SUPPRESSION SELF DEFENCE In this course, Deputy Sheriffs study The Deputy Sheriff self defence program is designed to give each Deputy Sheriff the opportunity to develop self defence and control tactics to the level of proficiency required for prisoner escort and other related duties. The progressive skill development includes defences against kicks and punches; wrestling and body holds; control tactics such as finger locks, wrist locks, arm locks and arm bars; and handcuffing, use of leg irons and searching. the principles of fire suppression and develop skills in fire extinguishment. Participants learn to assess a fire situation, identify three types of fire extinguishers and choose the correct one for a particular type of fire, explain the principles of extinguishment of all types of building or vehicle fires, and describe the safety precautions to be taken when faced with a vehicle fire. As well, Deputy Sheriffs must demonstrate correct use of a fire extinguisher in a simulated fire situation, maintaining safety standards at all times. Length: 35 hours Length: 4 hours HOSTAGE SURVIVAL CONFLICT RESOLUTION AND COMMUNICATION SKILLS The communication skills component of this module allows Deputy Sheriffs to practice and receive feedback on their ability to communicate - to send and receive messages accurately. Structured exercises emphasize listening and non-verbal communication skills. Participants demonstrate their communication skills through roleplays and receive feedback on their abilities. In the conflict resolution component of this module, Deputy Sheriffs study the management and resolution of conflict. Topics include the identification of conflict situations, the selection of conflict management strategies, and how to determine which strategy is appropriate in a particular conflict. As well, participants identify factors which can influence the outcome of a conflict and describe resolving behaviours and escalating behaviours that apply to those factors. In a conflict situation roleplay, participants demonstrate their ability to define the conflict, choose an appropriate conflict management strategy, analyze the factors which influence the outcome, and use behaviours and responses to resolve rather than escalate the conflict. This course promotes the development of survival skills for potential victims of hostage-taking incidents in work-related situations. The course examines the dynamics of hostagetaking incidents and the behavioural characteristics, activities and motivations of the persons involved. In addition to describing the stages and features of typical incidents and various types of hostage-takers, the course identifies survival behaviour and strategies. Through realistic simulations of hostage-taking inddents, participants learn to react more effectively to minimize the emotional/psychological impact. Length: 2 days LEGAL ASPECTS The legal aspects course identifies the sections of the Canadian Criminal Code and Charter of Rights and Freedoms, the British Columbia Firearms Act, and the Deputy Sheriffs' Operating Manual relevant to the duties and responsibilities of peace officers. Participants study peace officer powers, offences that can be tried by the courts, powers of search and seizure, powers of arrest, and the use of force and obstruction. Length: 18 hours Length: 21 hours 13 Block 3 The purpose of this on-the-job training program is to expand the information provided in Blocks 1 and 2 on the duties of a Deputy Sheriff in the B.C. court system. The program is presented in a print-based, modular format, with videotapes, tests and exams. The trainee works within a pre-arranged timetable under the direction of one or more supervisors. Topics include jury panel selection, the role of the Deputy Sheriff in jury management, courtroom and courthouse security, prisoner escort, and related forms and procedures. Block 3 should follow the Block 2 training but may be started or completed first, where appropriate. Deputy Sheriff Training: Advanced Courses ADVANCED DRIVER TRAINING LEVEL TWO This course enhances the skills developed in Level One (Block 2) and combines lectures and demonstrations · with driving in vehicles specific to Deputy Sheriff work. Training takes place at the PTEC Driving Centre at Boundary Bay, where trainees determine the capabilities and limitations of three types of escort vehicles under normal and extreme road conditions. Course length: 2 days ungth is unspecified. BATON INSTRUCTOR INITIAL QUAUFICATION This course provides Deputy Sheriffs with the skills necessary to instruct field trainees in the correct use of the short baton. It reviews the principles and physical skills related to the use of the short baton and its place in the Levels of Force continuum. In addition to demonstrating effective and correct use of the short baton to specified standards, participants receive handson practice in teaching baton skills and organizing effective instructional sessions. Course length: 4 days BATON INSTRUCTORREQUALIFICATION This course provides Deputy Sheriff Baton Instructors with the opportunity to refresh their instructional skills. It ensures that they can demonstrate baton use to their trainees in the field in accordance with standards specified by the Branch. Course length: 3 - 4 days HANDGUNINSTRUCTOR INITIAL QUALIFICATION This course provides qualified instructors for the handgun training part of the Deputy Sheriff field training program. The course identifies, examines and demonstrates the fundamentals of instruction in the use and safe handling of a handgun. It focusses on Court Services policy regarding the use of firearms and the Levels of Force continuum, and covers factors related to the course of fire, safety procedures and target practice. Participants practice a variety of instructional techniques related to the training of Deputy Sheriff personnel. Course length: 3 days HANDGUNINSTRUCTORREQUAUFICATION This course provides the opportunity to renew and refine the skills required to provide instruction to sheriff personnel in the use and safe handling of a handgun. In addition, participants must demonstrate their skills in delivering instruction to field trainees. Course length: 2 days 14 EMERGENCY RESPONSE TECHNIQUES This workshop identifies various crisis situations (for example, bomb threats) that can occur at the workplace and the roles, responsibilities and working relationships of court personnel and law enforcement agencies in those situations. Course length: 1 day HOSTAGE SURVIVAL This course promotes the development of survival skills for potential victims of hostage-taking incidents in workrelated situations. The course examines the dynamics of hostage-taking incidents and the behavioural characteristics, activities and motivations of the persons involved. In addition to describing the stages and features of typical incidents and the various types of hostage-takers, the course identifies survival behaviour and strategies. Through realistic simulations of hostage-taking incidents, participants learn to react in a way that minimizes the emotional and psychological impact. Course length: 2 days Management Development Program MANAGEMENT SKILLS FOR SUPERVISORS This course provides managers and supervisors with comprehensive, realistic, up-to-date supervisory management skills. It is a three-part program covering interpersonal, group and administrative skills, including decision-making, assertiveness techniques, leadership styles, management strategies, business writing and goal-setting. Course length: 12 days (3 sessions of4 days each) SUPER SUPERVISOR This course is intended to reinforce the skills learned in Management Skills for Supervisors and is usually taken about one year after completion of the first course. The course gives indepth practice in the areas of communication, interviews, leadership, motivation, goal-setting and team building. Course length: 3 days PERFORMANCE PLAN AND REVIEW This course encourages Court Services personnel to use a standard employee appraisal system. It covers the principles of performance plan and review (PPR), Court Services policy regarding PPR, and the stages of the process. Participants have an opportunity to prepare and write a performance plan which identifies specific job features and measurements of performance, prepare and manage a performance review interview, and develop action plans for the maintenance and improvement of performance. The course emphasizes the application of the PPR philosophy and procedures as a tool for promoting improved management/support staff communications. Course length: 2 days CONTRACT MANAGEMENT MONITORING This course provides program managers and senior support staff with the skills and knowledge to manage the award, implementation and evaluation phases of the contracting process, and to manage contractors effectively in ·the delivery of government programs and services. Information covered includes procedures relevant to awarding contracts, monitoring contract performance, situations which necessitate contract review, and the objectives of evaluating contract performance. Course length: 2 days JUSTICE INSTITUTE OF B.C. 15 FINANCIAL OPERATIONS IN GOVERNMENT FOR MANAGERS MANAGING CHANGE/ TEAM BUILDING This course is intended to provide court managers with the skills needed to effectively discharge their financial management responsibilities. The course includes an explanation of the full time equivalency (FIB) system and its relationship to budget planning and control, the budget building process, internal managerial financial reports, and the classification of accounts. In addition, participants learn the policy and guidelines governing financial signing authorities, the signing authority delegation process, and the process of journal vouchering. Revenue and asset control and issues pertaining to audits and inspections, are also covered. The purpose of this course is to prepare team members to effectively manage the challenge of working in groups and to become pro-active in dealing with changes within their organization. The course focusses on the dynamics of working in groups, sources of conflict and resolution, and the various systems available in dealing with both teamwork and managing change. Participants also: identify factors which help and hinder change, implement strategies for successful change, address ways in which teams can function effectively in times of stress, and learn how to capitalize on opportunities for change. Course length: 2 days Course length: 3 days FINANCIAL OPERATIONS IN GOVERNMENT FOR CLERKS This course provides employees with an overview of the· system of financial management and control used in the Ministry of Attorney General and in ministries across government. Topics covered include the financial management environment, financial planning and budgeting, financial controls, and reporting and auditing. Course length: 1 day STEPPING UP TO SUPERVISION This course introduces support personnel to the roles and responsibilities of supervisory work and helps individuals assess whether a career progression in supervision is suitable for them. Topics include making the transition from "doer" to "delegator," the human relations and productivity aspects of supervising, building leadership skills, and using interpersonal and leadership styles. Course length: 2 days PROJECT MANAGEMENT This course identifies and demonstrates the key concepts and elements associated with successful project management. Participants learn the phases of project management and the tools associated with each phase, such as project objectives, work breakdown structures, resource requirements and project control. Strong emphasis is placed on practical exercises involving teams that work on actual projects to which they have been assigned. Course length: 3 days CHAIRING A MEETING This course provides participants with the skills necessary for managing productive meetings. It will enable them to reduce unnecessary time spent in meetings while increasing the effectiveness of the results. Topics covered include establishing an agenda, a review of the types and fonnats of meetings, and keeping meetings on schedule. Participants learn to facilitate group problemsolving and decision-making, use conflict resolution techniques, and handle disruptive behaviour in meetings. Course length: 1.5 days 16 General Curriculum HOSTAGE SURVIVAL REGISTRYI ADMINISTRATION This course examines the dynamics of hostage-taking incidents and the behavioural characteristics, activities and motivations of those involved. Participants learn the different stages of a hostage-taking incident, the · various types of hostage-takers, and survival behaviours and strategies. This is an informational session only. Course length: 1 day CRITICAL INCIDENT STRESS This workshop is aimed at personnel who are called upon to assist others in an emotional crisis at the workplace. It provides participants with sufficient knowledge and skills to develop and implement a critical incident stress program. Course content reviews the nature and impact of traumatic stress, identifies strategies for defusing critical situations, and recommends methods of minimizing impact on stress "victims. n Course length: 2 days OCCUPATIONAL HEALTH AND SAFETY This course provides an opportunity for Court Services employees to acquire the skills and knowledge necessary to develop an occupational safety and health program, and to evaluate and improve existing programs. The topics covered include applicable safety regulations and policy, regular workplace inspections and monitoring, identification of hazardous materials, a procedure for medical examinations and health monitoring, investigations of accidents and diseases related to the workplace, and the maintenance of records and statistics. Course length: 2 days PUBLIC RELATIONS INSTRUCTIONAL TECHNIQUES COACHING SKILLS This course stresses the importance of public relations and is designed to provide participants with an opportunity to build knowledge and skills in order to provide quality service to the public. The course includes practice sessions with "real" on-the-job situations involving in-person and telephone contact with the public. Skills emphasized include active listening and effective questioning, formulating appropriate responses to requirements of the public, improving the quality of messages, giving information clearly and understandably, explaining policies competently, redirecting the public to alternative sources of information, and maintaining a professional manner in all dealings with the public. The purpose of this course is to enable participants to feel confident and competent in their ability to deliver instruction in front of a group using a wide variety of instructional techniques. The course covers the instructional design process, writing measurable learning objectives, choosing appropriate instructional techniques, using visual aids and audio-visual equipment effectively, assessing student learning, and giving personal feedback to trainees. Participants practice a variety of instructional techniques, including lecture/ demonstration, roleplays and facilitation of small groups. This course is designed for Court Services employees whose responsibilities include training others on the job. It is intended to develop on-the-job training and coaching skills in a supportive atmosphere. Topics covered include training and the organizational context, task breakdowns, training session design, motivational style and its implications for training supervision, useful feedback, performance problems and strategies for handling them, anci. ways to make delegation work. Participants plan and.deliver a training/ coaching session demonstrating facilitative coaching skills. Course length: 2 days ACCOUNTING ONE This course is conducted through the Open Learning Agency. It introduces participants to the components of basic accounting practices including the use of balance sheets, income statements, journals and ledgers, and financial statements. The course is a distance education module combining tutorials and graded assignments. Course length: 3 days Course length: 4 days REGISTRY/COURT CLERK This program is in the planning stages and will be designed to address a significant range of technical and performance skills. A common thread within each of approximately thirty courses will be the principles of impartiality of Courts personnel within the justice system and the Branch's goal of providing quality service to all of its clientele. Course length: to be determined. Course length: 5 months JUSTICE INSTITUTE OF B.C. 17 FIRE ACADEMY The Fire Academy provides training programs and services for over 13,000 firefighters in B.C. consistent with the needs identified by the Fire Commissioner and the fire services community of B. C. Programs are delivered through classroom and hands-on live burn training and distance education. Professional Fire Service The Fire Academy has developed a series of courses that allows career firefighters and officers to upgrade their knowledge through self-study learning materials provided to them in their own locality. Courses are based on the professional qualifications established by the National Fire Protection Association (NFPA), amended as necessary and approved by the Fire Commissioner to reflect the needs of the B.C. fire service. Successful completion of a full course leads to certification at that level. Five programs designed to meet specific NFPA standards are available or under development: • Company Officer - designed for Lieutenants and Captains in fire departments. • Command Officer - designed for Battalion Chiefs, District Chiefs and Assistant Chiefs • Administration Officer - designed for Deputy Fire Chiefs and Fire Chiefs. • Training Officer - designed for those who, with little or no formal background in instruction, are responsible for training fire service personnel on the job. • Fire Prevention Inspector - designed for those who serve as Fire Prevention Officers in their department. 18 Company Officer C0-1 FIRE SERVICE ORGANIZATION This Block provides a review of organizations concerned with fire protection, with a focus on Canadian organizations at the federal, provincial and local levels. It also reviews the structure of fire suppression organization, the Company Officer's role in it, and the chain of command in line and staff functions. Self-study hours: 20 C0-2 BASIC FIRE SCIENCE This Block introduces basic chemical and physical principles underlying fire and dangerous goods behaviour in emergency situations. The topics include vapour pressure and density, ignition temperature, flash points and flammable limits, as well as other topics of concern to personnel involved in fire protection. Self-study hours: 40 C0-3 FIRE PREVENTION AND THE COMPANY OFFICER This Block provides basic background information on fire prevention and discusses the role of the Company Officer in prevention. Topics include an overview of pertinent legislation, community fire prevention programs, and routine or survey inspections. The Block offers specific instruction on identifying fire hazards in various building types, recognizing dangerous goods and their unique hazards, and visually inspecting fire protection systems such as automatic sprinklers and fire detection equipment. Some of the course work involves field exercises for hands-on experience in fire prevention activities. C0-4 COMPANY LEADERSHIP C0-6 RECORDS AND REPORTS This Block covers leadership and administration and is designed to develop the skills required at this level by a Company Officer. Areas covered include situational leadership, maintaining morale among subordinates, handling complaints and disputes, interpreting and implementing departmental policies relating to personnel and local administration, setting goals and objectives, planning and implementing training in conjunction with the Training Officer, safety awareness, and interpersonal communication. The Block presents a global and historical perspective on the nature and principles of leadership and follows this with a specific focus on leadership within the fire department This Block addresses gathering, managing and using information in fire department operations. Topics include the role of information in the effective functioning of the fire service, understanding the place of the records system in managing information, production of formal and informal reports, and fire department records and computerized information systems. Suggested prerequisites: C0-5 Communication Skills. Self-study hours: 80 C0-5 COMMUNICATION SKILLS This Block provides a short overview of the principles of effective writing and speaking. It includes tips on how to present information clearly and with impact. The skills gained from this Block can be applied to all types of writing, including reports and memos, and in a variety of situations from public speaking to communication with staff. Self-study hours: 20 Self-study hours: 40 C0-7 TECHNICAL MATH This Block presents the basic math skills needed for fire flow calculations, such as volume and surface area, and provides frequent opportunities for practice in practical situations. Units covered include whole numbers, fractions and decimals, percentages, average, algebraic equations, powers and square roots, ratios and proportions, and measurements of length, area and volume. It is assumed . that the student has basic skills in addition, subtraction, multiplication and division. Self-study hours: 40 C0-8 FIRE CAUSE DETERMINATION This Block provides an overview of fire cause indicators and emphasizes the importance of preserving the scene for fire investigators in situations where the cause of the fire is not apparent Self-study hours: 40 Self-study hours: 60 JUSTICE INSTITUTE OF B.C. 19 C0-9 DANGEROUS GOODS The Company Officer may be first on the scene of a dangerous goods incident. This Block discusses the inherent hazards of dangerous goods, how to identify dangerous goods under emergency conditions, and how to assess a situation, determine the resources required and take appropriate initial action. The Block also discusses the legal authority of the Company Officer to act under different circumstances, the legislation that affects safety in storage and transport of dangerous goods, and national, provincial and local information sources. Some field work is involved. Command Officer CM-1 ADVANCED COMMUNICATION SKILLS This Block extends the skills acquired in Block C0-5 by presenting further methods to communicate clearly in writing and speaking. It also focusses on speaking to groups, relating to the media, and gaining increased awareness and skills in public relations between the fire department and the community it serves. Suggested prerequisite: C0-5 Communication Skills. Self-study hours: 40 Self-study hours: 60 C0-10 INCIDENT COMMAND This Block provides officers with an opportunity to apply a model of incident command in simulated incidents on-site and by use of a simulator. The Block covers the development and organization of drills and scenarios and includes a segment on Company Officer contact with the news media. Block C0-10 provides an individualized training component Prerequisites: Completion ofC0-1 to C0-9. Duration: 4 days CM-2 GENERAL PHYSICS General Physics is an introductory course that familiarizes the student with basic concepts of physics at a practical, operational level. The topics include the physical phenomena of heat motion, electricity, magnetism, light, sound and radioactivity. This Block also includes an appendix on metrics for those not farruliar with the SI system of measurement. Suggested prerequisite: C0-7 Technical Math. Self-study hours: 40 CM-3 MAJOR EMERGENCY PLANNING Major Emergency Planning presents principles of fire department planning and response to major emergencies within a local jurisdiction. Planning activities are outlined with attention given to assessing major fire hazards in a community, preparing the fire department component of a community major emergency plan, and exercising the plan. A discussion of response strategies for actual or simulated major emergencies includes assessing the situation, determining the resources required, and deploying personnel and resources. The Block also discusses the roles and responsibilities of the Command Officer in major emergency planning. Self-study hours: 80 CM-4 FIRE PROTECTION SYSTEMS AND WATER SUPPLY SYSTEMS This course presents the basic types of fixed fire suppression systems, fire alarms, fire detection devices and water supply systems. This knowledge enables the Command Officer to recognize the different types of systems and their operation and applications, and to discuss water supply and distribution requirements with appropriate personnel and agencies. Suggested prerequisites: C0-3 Fire Prevention and the Company Officer; C0-7 Technical Math. Self-study hours: 60 20 CM-5 INDUSTRIAL FIRE PROTECTION AND THE COMMAND OFFICER This Block presents an overview of the Command Officer's role in fire protection in the municipal/industrial setting. Roles and responsibilities are outlined in terms of decisions required to direct multi-<:ompany response to a major industrial fire. Topics include assessment of hazards; fire protection measures for each of the nine classes of dangerous goods; pertinent federal, provincial and local acts and regulations; and working with plant emergency response organizations and fire brigades. Some field work is required. Suggested prerequisites: C0-3 Fire Prevention and the Company Officer; C0-9 Dangerous Goods; CM-3 Major Emergency Planning; CM-4 Fire Protection Systems. Self-study hours: 60 Administration Officer A0-1 EXECUTIVE LEADERSHIP AND COMMUNICATION This Block focusses on the leadership role of the Administration Officer. In addition to expanding the concepts of the leadership role, the Block reviews the use of an effective team approach in managing a fire department. It also explores the central role of effective communication, including meeting skills, in enhancing Administration Officer effectiveness. Suggested prerequisite: C0-6 Records and Reports; CM-6 Command Officer Leadership and Administration. Self-study hours: 100 A0-2 THE SOCIAL ENVIRONMENT CM-6 COMMAND OFFICER LEADERSHIP AND ADMINISTRATION This Block offers a detailed study of command leadership and communication, planning and achieving excellence, budgeting, achieving organizational effectiveness and managing people. Suggested prerequisites: C0-4 Company Leadership; C0-6 Records and Reports; C0-7 Technical Math; CM-1 Advanced Communication Skills. Selfstudy hours: 80 CM-7 MULTI-COMPANY INCIDENT COMMAND In this course, officers apply a model of incident command requiring single company and multi-<:ompany responses. Skills are developed using the simulator and on-site scenarios. The incident command model used in C010 Incident Command is expanded to cover incidents of increased complexity. Prerequisites: CM-1 to CM-6. This Block focusses on the social environment in which a department functions by providing an overview of political, economic and legal aspects of our culture. Self-study hours: 20 A0-3 A0-4 FINANCIAL MANAGEMENT This Block focusses on the financial aspects of administering a fire department and includes an overview of municipal financing, consideration of capital financing, a detailed approach to budget preparation, management and control, and the issues of cost management. Suggested prerequisite: C0-7 Technical Math. Self-study hours: 80 A0-5 ORGANIZATIONAL ADMINISTRATION This Block looks at organizational administration as a basis for the efficient operation of a fire department. It explores current trends in organizational structures and philosophies that help the Administration Officer select and maintain the most effective organization given the resources available. Various considerations for assigning human and other resources are discussed and structural and administrative considerations for developing and maintaining a modern and effective management information system are addressed. Self-study hours: 100 PLANNING The focus of this Block is on plans that can be used for the management of a fire department. It explores the following topics: assessment of needs and resources, choosing a strategy based on these needs and resources, and methods for using plans in an environment of change and uncertainty. Selfstudy hours: 100 A0-6 ADMINISTERING THE HUMAN RESOURCE This Block on personnel administration covers the establishment of effective guidelines, procedures and practices, with particular consideration given to the administration of effective human resource management in the context of municipal operations. Information is provided on labour relations, the collective bargaining process, the administration of the collective agreement, and day-to-day management of employee relations. Self-study hours: 120 Duration: 4 days JUSTICE INSTITUTE OF B.C. 21 A0-7 PUBLIC RELATIONS This Block provides practical tools and knowledge in the area of public relations. Particular emphasis is placed on the establishment of appropriate policies and guidelines for the relationship among the department, the municipality and the community at large. Self-study hours: 80 A0-8 RISK MANAGEMENT FOR THE FIRE SERVICE This workshop is led by legal experts, active risk managers and specialists in the field of risk management and is directed toward fire officers who are concerned with legal liability and actions in negligence. Participants leave the workshop with a structured approach to risk management that they can implement in their own departments. Prerequisites: Completion of A0-1 to A0-7 or by permission of the Director of the Fire Academy. Duration: 3 days Training Officer T0-1 TRAINING OFFICER This Block covers the skills required to effectively perform the function of a Fire Training Officer. It focusses on communication, learning concepts, planning a training program, presentation methods, training aids, evaluation and development. The Block includes the following topics: developing job skill profiles; developing performance objectives; determining performance discrepancies; developing training plans and training aids; planning and conducting a training session; and evaluating training progress and program effectiveness. Self-study hours: 100 T0-2 TRAINING OFFICER WORKSHOP This workshop is comprised of four days of intensive, practical application of knowledge gained in T0-1. It enables the prospective training officer to design and deliver training programs within the department-Preparation and evaluation checklists, developing and writing test questions, and Risk Management for the Training Officer are also included. Candidates are required to be physically fit. Prerequisite: T0-1. Duration: 4 days Fire Prevention Inspector FPI blocks must be taken in sequence. FPl-1 INTRODUCTION TO FIRE PREVENTION This Block discusses the background, philosophy and purpose of legislative aspects of fire prevention. It provides an overview of fire prevention arid specific information on the fire problem and fire prevention in British Columbia, and builds a framework for the more detailed and technical Blocks to follow. Other topics include the principles and goals of fire prevention practice; history and evolution of fire prevention; elements of the fire problem; issues and trends in fire prevention; fire prevention agencies and legislation at the federal, provincial and local levels; and the role of the Fire Preventiop Inspector. Suggested prerequisite: C0-1 F'rre Service Organization. Self-study hours: 60 FPl-2 BASIC FIRE SCIENCE This Block is an introductory study of basic chemical and physical principles underlying fire and dangerous goods behaviour. The Block looks at such subjects as vapour pressure and density, ignition temperature, flash point and flammable limits, as well as other topics of concern to personnel involved in fire prevention. Students who have completed C0-2 need only complete a short exercise to obtain credit for FPl-2. Self-study hours: 40 22 FPl-3 BLUEPRINT READING FOR THE FIRE SERVICE Titis Block familiarizes the student with concepts of reading building construction drawings at an operational level. This information enables the Fire Prevention Inspector to check that building plans conform to the appropriate codes, bylaws and regulations. The student learns to read architectural, plumbing, electrical, mechanical and sprinkler blueprints. FPl-7 WATER SUPPLY SYSTEMS Titis Block covers details of water supply systems for private fire protection, water flow in pipes and hydrants, and fire flow requirements. Water supply systems covered include gravity tanks, pressure tanks and fire pumps. The Block focusses on the operation of each system, the code requirements and inspections. Self-study hours: 60 Self-study hours: 120 FPl-4 ELEMENTS OF LIFE AND FIRE SAFETY This Block forms a foundation forthe technical Blocks that follow. It presents detailed information on life and fire safety concepts pertaining to egress design, building and construction types, occupancies and fire safety plans. Self-study hours: 60 FPl-5 FIRE PROTECTION SYSTEMS AND EXTINGUISHERS Titis Block presents the basic types of fire protection systems including sprinklers, standpipe and hose systems, fire pumps, special extinguishing systems and portable fire extinguishers. The Block offers a detailed study of each system, its operation and application, and offers specific instruction on code requirements and fire prevention inspection procedures. Self-study hours: 100 FPl-6 SIGNALLING AND DETECTION SYSTEMS This Block presents an in-depth study offire alarm systems and the various types of heat, smoke and flame detectors. The Block also outlines code requirements for installing fire alarms for each type of occupancy hazard and specifies the inspection procedures. FPl-8 BUILDING SYSTEMS AND HAZARDS This Block presents the various services and systems that provide power, environmental control and convenience for a building. Course material provides the Fire Prevention Inspector candidate with a broad knowledge of fire hazards and fire protection associated with electrical systems and appliances, air conditioning and ventilation, heating systems, cooking equipment, materials and waste handling, housekeeping and storage systems. Each unit concludes with specific guidance on code requirements and how to inspect target building systems. Self-study hours: 60 FPl-9 HAZARDOUS MATERIALS This Block gives the student an understanding of the duties and responsibilities of a Fire Prevention Inspector regarding hazardous materials, as set out in the Fire Services Act. It describes the classification of hazardous materials, their identification and the hazards they pose. It also outlines the responsibilities of other authorities in this area as well as procedures for co-operating to ensure safe handling, use and storage of these materials. Self-study hours: 60 FPl-10 FLAMMABLE AND COMBUSTIBLE LIQUIDS AND COMPRESSED AND LIQUIFIED GASES As a supplement to the preceding Block, this Block concentrates on the two most important hazardous material classifications. It gives the student an understanding of their characteristics, their specific fire and explosion hazards and the regulations under the British Columbia F"rre Code Regulations governing their handling, storage and use. It describes inspection procedures for leaks in containers and transfer systems, and for abatement of fire hazards associated with leaks and spills. The course includes a description of the role of other agencies that have jurisdiction. Self-study hours: 60 FPl-11 FIRE PREVENTION PRACTICE This Block focusses on the practice of fire prevention on a day-to-day basis and the application of fire prevention theory and technical principles to the fire problem in the community. The in. field part of the course concludes by examining the specific fire prevention activities carried out by the F"rre Prevention Inspector. Topics include: fire prevention inspections, code enforcement methods, fire safety plans, public education, fire cause determination, duties of the Local Assistant to the Fire Commissioner, legal remedies, and judicial aspects of fire prevention activities such as evidence and testimony. Self-study hours: 40 FPl-12 FIRE PREVENTION WORKSHOP This Block provides hands-<>n practice inspecting fire detection systems, extinguishing systems and buildings. Prerequisites: FPl-1 to FPI-11. Duration: 4 days Self-study hours: 60 JUSTICE INSTITUTE OF B.C. 23 Volunteer Fire Fighter Certification Program All active members of a volunteer fire department can complete certificate program training. Level I applies to all eligible volunteer departments regardless of size. Level II is available to departments that have the equipment required for Level II skills. This usually applies to larger volunteer departments. Both levels involve successful completion of the following 21 subjects identified in the Volunteer Fire Fighter Training Standards: • Fire Service Orientation and Safety • Fire Behaviour • Extinguishers • Small Tools and Equipment • Apparatus Familiarization • Ropes and Knots • Sell-Contained Breathing Apparatus • Ground Ladders •Hose • Water Supplies • Fire Streams • Salvage and Overhaul • Fire Cause Determination • Forcible Entry • Ventilation • Communications • FtrstAid •Rescue • Fire Suppression • Pumps and Pumping • Dangerous Goods This training is available to any volunteer firefighter in the province. Edu kits Edukits are seH-rontained packages designed for trainers. They consist of an instruction manual, accompanying video, guidelines for an instructor, quiz sheet, skills checklist and masters for overheads. Each Edukit focusses on a particular subject or skill. The purpose of the Edukits is to provide training officers with a tool to help firefighters upgrade their knowledge and skills and practice a standardized, uniform set of fire :fighting procedures. Edukits cover the following subjects. More Edukits will become available. Contact the Fire Academy for a complete list. This kit covers types, models, operation, safety and emergency procedures for seH-<:ontained breathing apparatuses used in the fire service. It includes testing and maintenance of equipment. SMALL TOOLS AND EQUIPMENT This kit shows many tools, both manual and power-operated, used for such tasks as forcible entry, ventilation, salvage and overhaul, rescue and vehicular extrication. The Edukit describes the four main categories of small tools and how to use them: prying tools, cutting tools, lifting and pulling tools and striking tools. It also demonstrates care of tools. APPARATUS FAMILIARIZATION ROPES AND KNOTS 1his kit explains the functions and operation of pumpers, tankers, aerial apparatus and rescue apparatus, and illustrates safe driving practices. 1his kit describes the basic knots used in the fire service and their application. Care and maintenance of the various types of ropes are discussed. FIRE BEHAVIOUR FIRE SERVICE ORIENTATION AND SAFETY This kit covers the theory of combustion, the combustion process, phases of fire, combustion products, fire spread and classes of fire. This kit briefly describes the origin of the fire service, its organization and legal responsibilities. It also identifies the most common causes of injury and describes basic safety procedures. GROUND LADDERS (SECOND EDITION) 1his kit illustrates the techniques involved in the basic lifts, carries and raises of ground ladders. VENTILATION This kit defines ventilation, explains the reasons for ventilating, and illustrates the procedures, decisions, precautions and hazards involved in ventilating a fire in a contained structure. 24 SELF-CONTAINED BREATHING APPARATUS (SECOND EDITION) EXTINGUISHERS AND EXTINGUISHING AGENTS 1his kit covers the basic chemistry of fire, common types of extinguishing agents used in portable extinguishers, and the classes of fire on which they would be used. The operation of each type of extinguisher and its general care and maintenance are also covered. FIRE STREAMS This kit describes the properties of fire streams, basic terminology, water and foam, and methods of handling various sizes of hoselines. FIRE HOSE This kit describes basic hoses and hose handling procedures. WATER SUPPLIES This kit explains the sources of water supply and distribution systems. It discusses hydrant types and maintenance procedures. ELECTRICAL SAFETY FOR FIRE FIGHTERS This kit covers the basic units of electricity and the effects of electricity on the human body. It also describes the major components of an electrical system and their hazards. PUMPS AND PUMPING This kit describes the purpose of a pump and the general principles of pump operation. It also covers troubleshooting procedures, priming operations and friction loss calculations. FIRE CAUSE DETERMINATION This kit provides a firefighter level of awareness. The material teaches firefighters to recognize and observe evidence and how to preserve it for investigators, and how to recognize indicators that may assist investigators in determining the cause of fire. The Edukit provides guidelines for court appearances. JUSTICE INSTITUTE OF 8.C. Train the Trainer The Academy offers a range of courses designed to train fire service trainers. Courses include: • Training Techniques - prepares training officers to design and deliver lessons and evaluate student performance. • Evaluator Training - leads to certification as a Fire Academy evaluator for the volunteer firefighter certification program • Community Instructor - leads to certification as a field instructor. This is an intensive five-day course on instructional techniques. Specialized Courses DANGEROUS GOODS In this course, participants use desktop exercises to apply a model of incident command to control simulated dangerous goods incidents and enhance their knowledge of placarding and labelling, personal protection equipment, and an incident command system. Duration: 2 days AUTO EXTRICATION In this course, participants establish command and perform extrication using hand tools. Operations include initial scene survey, vehicle stabilization, glass removal, displacement of steering columns, forcing doors, roof flaps and roof removal. Participants must provide their own protective clothing. Class size is limited to 15 participants. Duration: 2 days . FIRE EMERGENCY VEHICLE DRIVING: HAZARD AVOIDANCE TRAINING (HAn - LEVEL I The main objective of the Hazard Avoidance Training CHAn course is to ensure that drivers provide space around the vehicle, time to respond in traffic, and visibility for the driver. Fire Academy Instructors have been qualified by the B.C. Safety Council to deliver HAT courses. Duration: 1 day 25 FIRE EMERGENCY VEHICLE DRIVING: LEVELS II AND Ill Developed in co-operation with the Pacific Traffic Education Centre (PTEC), this course teaches special techniques necessary to operate an emergency vehicle safely and effectively. Training emphasizes braking, steering and acceleration under emergency driving conditions. Drivers experience and learn their maximum limitations and capabilities and the maximum limits and capabilities of the vehicles they operate. Eligibility: Candidates must be involved in driving emergency vehicles and must hold a valid B.C. Driver's license with the proper classification and with an air brake endorsement where applicable. Duration: 1 day for each level INCIDENT COMMAND Participants in this course apply an incident command model using desktop exercises adapted from Alan V. Brunacini's book Fire Command. A flow chart and exercise book are used as reference material. This course does not replace C0-10 or CM-7. Duration: 2 days 26 ORIENTATION FOR NEW DEPARTMENTS This program is designed to assist new volunteer fire departments in establishing standard fire fighting procedures and effective practices. The courses are held at the new department's home base from Friday evening through Sunday. The focus is on practising basic fire fighting skills. Basic instruction is given on fire behaviour, pumps and pumping, controlling fire through proper ventilation, fire service rescue and protective breathing practices, and proper use of water. Eligibility restrictions: Designed for individual fire departments and offered only to newly formed volunteer fire departments recognized by the F'rre Commissioner's Office. Required: Basic fire fighting equipment Contact the Fire Academy for further information. Diploma in Fire Services Duration: 2 1/2 days The following courses, or equivalents obtained elsewhere, are required for completion of the diploma program. FIRST RESPONDER TRAIN THE TRAINER The intent of this program is to prepare emergency responders to deliver First Responder (FR) training in their own departments or agencies. Instructor candidates first qualify as providers and then develop their instructional skills. Activities include instruction, simulation delivery, evaluation and make-up. All candidates must hold current CPR certification. Provider skills include management of traumatic medical and environmental (e.g. hypothermia) emergencies. This program has been developed and delivered in conjunction with the Paramedic Academy. This program has been designed to enable aspiring fire services personnel to obtain a recognized Diploma in Fire Services in B.C. The program is offered through the collaboration of the Justice Institute and the Open College. It consists of four fire services core courses designed in an open learning format by the Fire Academy, plus 16 liberal arts courses designed to develop strong communication skills and to encourage an analytical and critical approach to the context in which public safety services function. While all of the liberal arts courses are available in an open learning format, many courses can also be taken at recognized local community colleges or universities. Please note: This is a new program; there may be adjustments to program requirements. Required Courses FIRE 200 FIRE SCIENCE Fire Science is the application of scientific principles and methodology to the study of fire phenomena and the prevention and suppression of fire. The course focusses on the chemical and physical bases for ignition, combustion and fire spread in gases, liquids and solids; the hazards of toxic fire products and dangerous goods; and the technology of fire extinguishment and prevention. 3 credits. Prerequisites: Physics 110 and Chemistry 110. FIRE 201 FIRE SERVICE ORGANIZATION This course studies the relationship of federal, provincial and local governments to fire suppression and fire prevention organizations. It reviews Canadian government structure and the responsibilities of the various levels and sectors. The issue of emergency planning is used as a case study of the workings of the various levels of government FIRE 212 LIFE AND FIRE SAFETY 3 credits This course investigates the relationship between human behaviour in panic situations and the design of buildings. Concepts include egress design, occupancies and fire safety plans. The student is introduced to the current debate in the literature on human psychology and social behaviour in emergencies, and to theoretical and practical considerations in the design of structures to improve the safety of life. PHYS 110 Introduction to Physics I (OU) 3 credits [Algebra 12 and Physics 11] or an introductory physics course. Alternatives must be universitytransferable. 3 credits. Other Required Courses OU= Open University Suggested prerequisites are identified in brackets [ ]. ADMIN231 Introduction to Financial Accounting (OU) 3 credits ENGL301 Practical Writing (OU) 3 credits [ENGL 100 & 101: 30 credits] CMPT110 Computer Concept (OU) 3 or 4 credits 3 credits. CMPT211 Forecasting and Control for Management (OU) 3 credits or FIRE 211 LEGAL ASPECTS OF FIRE PROTECTION CMPT214 Computer Tools for Management (OU) 3 credits Legal Aspects of Fire Protection looks at the legislative basis for fire protection. It studies the justice system, including the legal superstructure that governs the fire service and related agencies and services. Attention is given to the legal roles, rights and responsibilities of members of the fire service, and the management of risk in relation to legal liability. 3 credits. MATH 102 Introduction to Probability and Statistics (OU) 3 credits [Algebra 11 or 12] or an introductory statistics c.ourse. MATH101 Calculus for Biology and Social Sciences (OU) 3 credits [Algebra 12] ECON200 Introduction to Microeconomics (OU) CHEM 110 Introduction to Chemistry I (OU) 3 credits [Algebra 12 and Chemistry 11] or an introductory chemistry course. Alternatives must be universitytransferable. Subtotal: 27 credits Other General Education Requirements Two courses of first year English (literature/composition e.g., ENGL 100 (OU), ENGL 101 (OU), ENGL 102 (OU) andENGL103 (OU)). 6credits [English 12] Two courses of Social Sciences (at least 3 credits at the 200-level e.g., Anthropology, Economics, Geography (not Physical Geography), Criminology, Political Science, Psychology, Sociology, Social Sciences). 6 credits One course of Humanities (at the 200 level other than English e.g., History, - HUMN 200 (OU), Philosophy, Religious Studies). 3 credits [ENGL 100 or 102] Subtotal: 15 credits Electives Two unspecified courses (or 6 credits) eligible for transfer to university programs. At least 3 credits must be at the 200 level or higher. Choice of elective courses should be discussed with an academic advisor. Courses from the following areas are acceptable: Education, Business and Administrative Studies, Criminology, Management, Sociology, Psychology, Mathematics, Science. Subtotal: 6 credits TOTAL: 60 credits JUSTICE INSTITUTE OF B.C. 27 INTERDISCIPLINARY STUDIES Interdisciplinary Studies offers professional development and community education courses for government personnel, community agency staff and i•olunteers, and other interested individuals. Programs deal with justice and public safety issues, information and education on the justice system, and job related skills. The following is a partial listing of courses offered in each category. For a complete listing contact Interdisciplinary Studies at 604 I 222-7224 and request a copy of the most recent calendar of courses. Conflict Resolution Certificate Program This program was created to meet the needs of a wide range of professionals for increased skill and knowledge in dealing with conflict in their work environments. To complete the program, participants must complete 210 hours of core and elective courses and demonstrate competency in both mediation and negotiation skills. Participants can register in individual courses without enroling in the overall certificate program. Core Courses MEDIATION SKILLS 1 (CR300) Mediation is a practical method for assisting other people to resolve their conflicts and attain mutually satisfying outcomes. The process is useful in a wide variety of settings, including organizations, neighbourhoods, committees, schools and families. This course introduces the concepts, skills and techniques needed to mediate disputes encountered on a day-to-day basis. Emphasis is on skill development through simulated mediations. Course length: 3 days (21 hours) 28 MEDIATION SKILLS 2 (CR400) This course prepares the mediator to deal with complex and emotionally charged conflicts. Skills, techniques and theory include power-balancing; dealing with resistance and dysfunctional behaviour; mediator interventions and styles; and legal and ethical issues. Trained coaches facilitate skill practice sessions. Prerequisite: At least four other courses in the certificate program including Mediation Skills 1. Course length: 5 days (35 hours) NEGOTIATIONS SKILLS 1 (CRSOO) Electives Negotiation skills are essential to assist people in getting what they need and want in daily interactions with others. Principled negotiation results in an agreement that responds to the interests of both parties involved. This course introduces the skills, theory and techniques for applying interestbased negotiation in a variety of work and day-to-