:' Table of Con cents About the Centre and the Justice Institute The Justice Institute President's Message ....................................................................................................... 2 About the Justice Institute ............................................................................................ 3 The Centre for Conflict Resolution Director's Message ................................................................................. . ...................... 6 About the Centre .......................................................................................................... 7 Our Mission, Vision and·Values ................................................................................. 10 Instructional Team ...................................................................................................... 11 Program and Certificate Information General Infonnatton .................................. , ....................... , ....... , ...... ,........................ 18 Cetnfic..11:es wd Specializaaons .....................,................................................... , ...... 21 Contlkt Resuluuon / Ncgo aation . .................................... ................................... 24 Med.ta non .......... .... ... . . .. .................... . ............ ... .. .. ....................................... 26 Peacema.k.mg and Restorative Jw.tice ............................................................ ......... 28 First Nations Ne�tt.ition Skills ..... . .......... .. ... ., .................................................... 3 The Practice of Mediation - 1 day Shifting from Positions to Interests -2 days Separate Meetmgs: Pre-Mediation and Caucusing - 2 days Civil Procedure - 1 day Mediation Skills Level Ill - 2 days Dealing wirh Defensivene� in Conflict - 3 days Dynamics of Power - 3 day, Role of family Justice Counsellor - 2 day� OLL Court Documents and Court Proc.es�es - 3 days OU Substance Use Issues in Family Justice - 1 day OU Family Mediation Certifa:.ace Preparation Wo1kmop - 1 day Child Ldw (cotme untkr development} Legal & Financial Is.,ues (course under deve!opmmt) GENERAL ELECTIVES There are no general elective requirements for tru$ program ADVANCED REQUIRED COURSES CR400 Mediation Skills Level II - 5 days ASSESSMENT TBD Family Mediation Practicum - 20 hmm of mediation plus 10 hours of consultation and feedback COURS Starting. on Page 64 33 JI/UBC Certificate in Con Res in an Educational Conte. I T he Justice Institute of BC and The University ofBritish Columbia are piloting this new certificate program of particular relevance for teachers, school counselors and administrators. T he primary purpose of this specialized certificate is to provide an opportunity for educators to acquire fundamental skills and undemanding in collaborative conflict resolution that will assist them with resolving conflicts within their classrooms and schools. The completion of this program will also lead to an increased capacity to teach the four modules in the new JIBC/NWSD high school conflict resolution resource "Interpersonal Conflict Resolution Skills for Youth" (see page 63 for more information about the high school resource). This certificate will be jointly awarded by UBC and JIBC, upon the successful completion of four JIBC courses (CRl l0A/B, CR200, CR250, CR260), a UBC Conflict Resolution/Analysis theory course (EPSE462), a Skills Assessment (CR960) and a Train-the-Trainer Workshop (CR425). Applicants for this certificate are required to submit a completed application form with the appropriate fee and a copy of their BC Teaching Certificate to the Registrar at the Justice Institute of BC. Once an individual has been accepted into the Certificate program, they may register for the applicable JIBC courses which best fit their schedules. Application forms are available by calling the Centre for Con_flict Resolution at 604-528-5608, or by emailing your request to conres@jibc.bc.ca. JIBC courses taken in this certificate can be applied as credit toward the Justice Institute's Certificate in Conflict Resolution. For more information about the program please contact: Michelle Tubbs, Bridging Project Coordinator JIBC, Centre for Conflict Resolution 604-528-5638 I mtubbs@jibc.bc.ca Elaine Decker, Director UBC, Faculty of Education 604-822-1974 / elaine.decker@ubc.ca Assessment Criteria T his component of the certificate includes: the completion of a reflection journal; case studies; demonstration of effective utilization of skills in videotaped role-plays; identification of individual areas of growth and strengths to develop. Transfer Credit - The Centre has transfer credit and equivalency agreements with a variety of post-secondary institutions and professional organizations. Consult www.jibc.bc.ca/ccr fur more details. 34 I F ORM. A TION 604-528-5608 or l-888-799-0801 www.jibc.bc.ca/ccr JJ/UBC Certificate in Con Res in an Educational Context FOUNDATIONAL REQUIRED COURSES CRllOA CRllOB CR20-0 CR260 CR250 Dea.ling With lnterpe.rsonal Conflict - OR Re.\olving Conflict in the Workplace- 3 days De.iling With Anger - .:3 � Negotiation Skills Level I - 3 days Mediation Skills Level I - 3 days EPSE462 UBC Conflict Resolution/Analysis - 5 days Th.is 3 credit undergr.iduate coutse provides a background in SQcial and emotional development from early childhood through adolescence in relation ro schooling and education, and m conflict theory and analysis Students critic.ally review theoretical and empirical literature ,._,ith a view to undernanding how theory translates into best prac.ticell in implementing effective interventions and in resol ving contlict. . CR425 Train-the-Trainer Session - J. day This se�ion is intended to equip teacher� with the knowledge ther need to effectively teach the fow· modules within the JIBC/NWSD high �ool resource "lnt.:rpersonal Confli� Resolut10n Skill� for Youth" and to implemeot a succ=ful peer mediation program within their school. ELECTIVE COURSES Thete are no elective c.ow� in this program. ASSESSMENT CR960 Skills A�essment Educators - you may also be interested in our High School Rewurce - see page 63 for more details! - COURS .... Starting on Page 64 35 Course Descriptions The following pages contain comprehensive course listings and descriptions for all Centre courses. They are categorized by course content, as follows: Conflict Resolution ................................................... page 38 Topics relevant throughout the dispute resolution field Skill-Building ............................................................ page 44 Courses focused on building and strengthening a specific skill Negotiation ............................................................... page 46 Resolving disputes where 'I' have a stake in the outcome Mediation .................................................................. page 48 Assisting others to resolve their disputes Facilitation and Group Work .................................... page 52 Working with groups in conflict lntercultural Issues .................................................... page 54 Resolving conflicts across cultural differences Peacemaking and Restorative Justice ......................... page 56 Transforming and strengthening relationships and communities Family Mediation ...................•.................................. page 59 Assisting families to resolve disputes TIPS FOR CHOOSING COURSES: Consult the Plan your Program section for general information on choosing courses and completing a certificate program. If you have a particular interest area within the dispute resolution field, review the certificate specialization pages for that area. Consider your own individual skills and challenges in the area of dispute resolution, and look for courses that will help you to develop in these areas. Broaden your knowledge and experience in the field by taking courses outside your area of interest - remember that all CR and PRJ courses qualify as general elective credit toward your certificate requirements. Once you have chosen a course, consult the schedule for dates and locations that suit your schedule. Our instructional team consists of dispute resolution specialists from a broad range· of industries and professions. While you may find that you have a 'favourite' instructor, be sure to take advantage of the depth of experience and knowledge available by choosing courses that are facilitated by a variety of instructors. 36 N F ORMATION www.jibc.bc.ca/ccr 604-528-5608 or 1-888-799-0801 Course Descriptions PROGRAM AND CAREER INFORMATION SESSIONS If you would like to learn more about the program before making decisions on which courses to take, attend one of our Program and Career Information Sessions. These informal sessions are also great for people who want to learn more about career opportunities in the dispute resolution field. You'll be provided with additional information about the Centre for Conflict Resolution, other dispute resolution organizations and associations, and a variety of potential opportunities in this growing field. Sessions are offered free of charge, and are scheduled as follows: JIBC Campus, New Westminster (no pre-registration required) • October 23, 2002, 7-9 PM, Room C226 • November 27, 2002, 12-2 PM, Room C207 • February 19, 2003, 12-2 PM, Room C202 • April 30, 2003, 7-9 PM, Room C200 • June 25, 2003, 12-2 PM, Room C200 Camosun College, Victoria (pre-register for course BSJl990V by calling 250-370-3841) • September 25, 2002, 7-9 PM, Camosun, Victoria • January 22, 2003, 7-9 PM, Camosun, Victoria 37 Course Descriptions - Conflict Resolution THE ART & SCIENCE OF PROBLEM SOLVING IN CONFLICT RESOLUTION (CR422) Prerequisites: CR250 1 · Recommended: Length: Credit: CR360, CR400 Two Days (14 hours) 1 Mastering the art of negotiation and mediation is a multi-dimensional puzzle. Communication skills, positions to interests and the four stage model are pieces of that puzzle. The problem solving context gives you a strategy to put these pieces together using the best of what you already do instinctively. In this course, we explore practical cools and theories for decision making, problem analysis and process design that support all stages of negotiation and mediation. By strengthening your abili ty to make conscious use of these tools, you can be free co let go of formal models and allow more of your natural style to guide your practice. Guest Instructor: TERRY NEIMAN - COMMUNITY, DIALOGUE AND SEPTEMBER 11 (CR421) Prerequisites: Length: Credit: None Two Days (14 hours) 1 Using interactive teaching methods, and drawing on the experience of the instructors in facilitating dialogue on a wide range of community and public policy issues, this elective will: 1. aplore the immediate and subsequent events of September 11th from the perspective of a number of models of conflict analysis. Students will participate in an extended conflict analysis exercise in which they will examine the needs and interests of various groups (religious, cultural, national) impacted and implicated by this conflict, and the potential for recognition, understanding and dialogue between these groups. 2. consider the roles that conflict resolvers might play in relation to the events of September 11th and their aftermath. 3. develop a process model - including framing, extending invitations, facilitating and follow-up - for community dialogue over the events of September 11th, that could be modified and implemented in a range ofcommunity-based groups and agencies. Guest Instructors: DR. JULIE MACFARLANE, University of Windsor and Osgoode Hall Law School and DR. BERNIE MAYER, CDR Associates - CONFLICT PREVENTION AND RESOLUTION THROUGH ORGANIZATIONAL DESIGN (CR361) Prerequisites: Length: Credit: CRl 1OA or CRl 10B Two Days (14 hours) 1 Often, communication and conflict resolution skills are not sufficient to create a healthy, productive workplace, because organizational cultures, structures and systems get in the way. A practical framework is needed to break down long-standing barriers, and replace out-dated management models and practices with a new paradigm of 38 I F 604-528-5608 . MT1-888-799-0801 www.jibe.be.ca/ccr or Course Descriptions - Conflict Resolution teamwork, self-management and organizational democracy. This course focuses on designing organizational structures and systems and changing workplace cultures to ones shaped by a context of values, ethics, and integrity. Guest Instructors: KEN CLOKE and JOAN GOLDSMITH [ Help us keep in touch with you - update your address, phone and e-mail information by calling 604-528-5608 I I CR TICAL SKILLS FOR COMMUNICATING IN CONFLICT (CR102) None Two Days (14 hours) 1 Prerequisites: Length: Credit: i ation skills, start If you have not had previous training in interpersonal communc with this elective. It is also effective as a stand-alone learning experience. This course focuses intensively on communication theory and skills that are the building ;" g - , negotiating or resolving interpersonal conflict. Each skill will blocks of mediatin be demonstrated and then practised in short exercises involving conflict situations. Specific skills will include: non-defensive listening, questioning, reframing and assertive speaking. .- I DFALING W TH ANGER (CR200) Prerequisite: Recommended: Length: Credit: CRl lOA or CRl 10B CR260 . hours) I Three Days (21 1.5 .---· hostile I -~-- or I J I l ; I Angry, resistant feelings and behaviours are commonly '. lgenerated in l conflict ' I , gs are ignored situations. Efforts 1to• rresolve .. ' ·· the t • conflict , - • be l ineffective ifthese feelin may · ·r·- builds 1 -- on , · the 1 ·'material ·• j CRl I · 1 • OA I Dealing with Interpersonal or ,denied in . This·;course OURS E SCI l St~g on Page 64 39 Course Descriptions - ConAict Resolution I Conflict/ CRl 10B Resolving Conflict in the Workplace, and presents theory, skills and approaches for managing our own angry feelings and behaviours, and responding to anger in others. Topics such as anger triggers, self-management, defusing skills, the origins of personal expressions of anger and disengaging from angry encounters will be explored. Emphasis is on self-awareness and skill development through small­ group exercises and video-taped practice sessions on the final day. DEALING WITH DEFENSIVENESS IN CONFLICT (CR319) Prerequisites: CRl1 OA or CRl 1 OB, CR260 or CR250 Length: Three Days (21 hours) 1.5 Credit: Defensiveness is behaviour to protect oneself from a perceived threat or attack. In negotiations and mediations it can create major barriers, and when explored, can open up opportunities for breakthroughs. When parties are defending and protecting self-image (face-saving), listening becomes more difficult and positions become cemented. Left unaddressed, defensiveness can stalemate the discussion. This workshop will cover theories from different psychological perspectives on defence mechanisms affecting ourselves and others. These theories will then be integrated with skills to address defensiveness in conflict situations. Understanding how face­ saving impacts defensive behaviours will be discussed. DEALINGWITH INTERPERSONAL CONFLICT (CRll0A) Prerequisite: None Length: Credit: Three Days (21 hours) 1.5 This course gives participants an overview of collaborative conflict resolution. Participants examine the dynamics and sources of conflicts, attitudes and beliefs, conflict styles, conflict theory, defensiveness, and the role of assumptions and emotions. Participants will practice approaches useful in resolving interpersonal conflicts. This highly participatory course emphasizes self-awareness and skill development through structured exercises and simulations. Students are asked to bring a VHS videotape to record their role-play on the final day of the course. This course is equivalent to CRl 10B and students must take either CRl lOA or B as a prerequisite for all other required courses. DYNAMICS OF POWER (CR320) Prerequisite: CRl lOA or CRl 10B Recommended: PRJlOO for students in the PRJ specialization Length: Credit: Three Days (21 hours) 1.5 This course provides participants with the opportunity to examine critical questions regarding their personal relationship with power. What is power? How do we relate to it on a daily basis? How do we use personal power and influence in conflict or negotiation situations? What is the basis of our power as we work to resolve disputes and implement restorative practices, and what are the implications of using that power? Learn how to recognize the power base of others, and the implications that power dynamics have in dispute resolution and restorative practice. Through video simulations, self-reflective exercises, and small group discussions, participants will 40 .NFORMATJO 604-528-5608 or 1-888-799-0801 www.jibc.bc.ca/ccr Register early - most courses are limited to 20 participants, so don't be disappointed - reserve your space today! become more comfortable with power dynamics and identify how power can be used positively to enhance the dispute resolution process. (formerly CR314 Dynamics of Power in Dispute Resolution, 2 days) HANDLING CONF_LICT ON THE TELEPHONE (CRlOl) Prerequisites: Length: Credit: None One Day (7 hours) .5 Dealing with angry people and trying to resolve conflict over the telephone can be particularly challenging. This one-day course will focus on learning and practising effective para-verbal and verbal skills for defusing anger and resolving conflict, with an emphasis on the use of the voice. The course will be of interest to people who want to develop more skills for responding effectively to anger and conflict over the phone, and will be of particular interest to those with no or few previous courses in the Conflict Resolution Certificate Program. MANAGING THE CONFLICT WITHIN (CR423) Prerequisites: Length: Credit: None Two Days (14 hours) 1 - Situations of conflict often provoke strong emotions and reactions such as fear, anger, bitterness, powerlessness, despondency, vulnerability, arrogance, etc. This may lead to an internal confusion regarding the conflict itself, resulting in an entrenchment of our position, an unsatisfying compromise, or a collapse into accommodation. This course is designed to increase levels of self-awareness and self-mastery and to increase participants' abilities and skills in managing themselves more effectively both when conflict occurs and during the resolution process. Through exercises and awareness-raising techniques, participants will develop the skills of inquiry, emotional awareness, self-observation and assessment, self­ management and being in the present. JOAN BALMER with Guest Instructor NIKKI DE CARTERET MANAGING THE HOSTILE INDMDUAL (CR108) Prerequisites: Length: Credit: None Two Days (14 hours) 1 Many people find themselves the target of hostile or aggressive behaviour as a regular part of their jobs. Dealing with these encounters inevitably requires emotional energy and frequently results in increased stress. This course provides alternatives for constructively managing hostile individuals. Attention is given to risk factors and ensuring personal safety. Participants will have an opportunity to identify factors COURSE SC HEDULES . Starting on Page 64 41 Course Descriptions - Conflict Resolution that escalate the level of hostility, identify personal responses to hostile behaviour, learn and practice a model for defusing hostility and increase skills in constructively confronting problem behaviour. ONCE UPON A CONFLICT: STORY AND METAPHOR IN CONFLICT RESOLUTION (CR413) Prerequisites: Length: Credit: CRl JOA or CRl l0B One Day (7 hours) .5 Conflict resolution epitomizes the saying that "there are two sides to every story''. This highly interactive workshop will provide a lens through which to view conflict and the roles people play. Specifically, you will use your own conflict stories to explore the roles people adopt in conflict and ways to shift to a more collaborative approach. You will examine "where the knife went in'' to identify the root of the conflict, and use metaphors to broaden understanding, shift perspective, and facilitate more productive communication. This workshop will provide you with greater insight about your own conflicts, and will also help you understand others and their conflict stories and assist you as a mediator. RECONCILING DIFFERENCES (CR834) Prerequisites: Length: Credit: CRl 1 0A or CRl 1 OB, CR260 or CR250 Two Days (14 hours) 1 In conflict situations, we are continually challenged and confronted with differences in perspective, style, need and emotion. Understanding the interpersonal dynamics underlying behaviours is an essential skill in the conflict resolution process. Through working with personality preferences as measured by the Myers-Briggs Type Indicator and differences in interpersonal needs as measured by Fundamental Interpersonal Relationship Orientation - Behaviour (FIRO-B), participants will gain an understanding of how these factors contribute to conflict and can be used to facilitate its resolution. RESOLVING CONFLICT IN THE WORKPLACE (CRI IOB) Prerequisite: Length: Credit: None Three Days (21 hours) 1.5 This course is equivalent to CRl JOA Dealing with Interpersonal Conflict with a specific focus on workplace conflict situations. Participants assess their own conflict style and broaden their range of ways to resolve conflicts effectively. Emphasis is on effective communication and on skills, concepts and approaches for collaborative conflict resolution. This highly participatory course emphasizes increasing self­ awareness and skill development through structured exercises and simulations. Students are asked to bring a VHS videotape to record their role-play on the final day of the course. This course is equivalent to CRl l0A and students must take either CRl JOA or B as a prerequisite for all other required courses. 42 . I F 0604-528-5608 or 1-888-799-0801 www.jibc.bc.ca/ccr Course Descriptions - Conflict Resolution UNFINISHED BUSINESS (CR316) Prerequisites: Length: Credit: CRl1 0A or CRl 1 OB, and one of CR200, CR250 or CR260. Two Days (14 hours) 1 Withheld feelings of anger, hurt, mistrust and resentment often impede the process of resolving a conflict. Unreasonable demands, attacks and outbursts are symptomatic of unfinished business that clouds present issues. Judgements prevailing throughout a relationship lock out perceptions of the oi:her and limit the options for resolution. This course focuses on developing skills for getting past unfinished business by clearing judgements, acknowledging hurt, reducing defensiveness and working towards a trusting relationship. It focuses on personal and work-related conflicts. Do you work/live in the downtown Vancouver area? Check out our new evening schedule ac the YWCA Courses will be offered over 6 consecutive Thursday evenings, starting at 6PM. A great schedule for after-work learning! See course schedules starting on page 64 for detaih! USE IT OR LOSE IT CLINIC (CR930) Prerequisites: Length: Credit: CRl l0A or CRl 10B One Day (7 hours) .5 Practice is the most critical factor in gaining competence and confidence in collaborative conflict resolution. Coached practice with feedback is especially valuable. T his one-day clinic operates like the coached role-play day of a required course except you choose the skill area you want to work.on: interpersonal conflict resolution, dealing with anger, mediation or negotiation. This course will be helpful to people coming back in to the Certificate Program after an absence who want a skills check, to people who need it to meet the attendance and participation requirements of another course for credit, and to those who want to focus skill development in a particular area. THE WISDOM OF MEDITATION IN EVERYDAY CONFLICT (CR109) Prerequisites: Length: Credit: None One Day (7 hours) .5 In the midst of conflict our mind often races ahead as our body and breathing responds with increased anxiety. In this way our perception, intelligence and natural wisdom are lost when we need them most. Meditation is a way of being fully present in any situation, especially when in conflict. We will explore traditional sitting meditation, mindfulness and awareness exercises. Wear comfortable clothes and bring a mat or blanket and a firm cushion. COURSE SC 43 - ~-~ Course Descriptions - Skill-Building Courses THE ART OF REFRAMING (CR366) Prerequisites: Length: Credit: CRl l0A or CRl 10B, CR260 or CR250 One Day (7 hours) .5 Skillful reframes often mean the difference between reaching resolution and reaching impasse. More than merely changing language, reframing can shift the entire perception of and approach to the conflict. As one of the most powerful tools available, reframing can be used effectively in every phase of conflict discussion from building an atmosphere, to identifying issues, exploring interests and reaching agreement. In this intensive one-day skill building course, you will learn how to identify problematic conflict frames wherever and whenever they occur and practice providing reframes that lead towards resolution. ASSERTING YOURSELF IN CONFLICT SITUATIONS (CR105) Prerequisites: Length: Credit: None Two Days (14 hours) I Whether you are negotiating an important issue, expressing your thoughts and feelings in a conflict or standing firm under pressure, the ability to assert yourself is crucial to being able to reach outcomes that work for you. When in conflict situations, it can be especially difficult to maintain an assertive starice rather than overreacting or selling yourself short. T his course will address assertiveness in a variety of challenging situations and will give participants opportunities to practice improving and maintaining an assertive style under pressure. BALANCING EMPATHY & ASSERTION (CR325) Prerequisites: Recommended: Length: Credit: CRl lOA or CRl 10B CR102, CR105 Two days (14 hours) 1 Empathy and assertion are often described as the two foundations of collaborative conflict resolution but finding the balance between them can be tricky. In this two day course participants will practice strategies for achieving the mental and emotional clarity necessary to effectively use assertion and empathy. Participants will also have opportunities through facilitated small group exercises to practice finding -- and keeping -- the elusive balance. COACHING IN CONFLICT: STRATEGIES FOR DISPUTE RESOLUTION (CRlll) Prerequisites: Length: Credit: CRl lOA or CRl 10B Two days (14 hours) 1 • This course is directed toward anyone who wants to help others resolve conflicts respectfully and effectively! Coaching strategies engage disputants in proactively resolving their o wn challenges. This course combines coaching with conflict resolution theory and practice, so that participants can coach others toward practical, 44 J_ www.jibc.bc.ca/�� FO .RMATION 604-528-5608 or 1-888-799-0801 Course Descriptions - Skill-Building Courses interest based resolution. Based on a business coaching model, the methodologies . presented are easily transferable to personal coaching, and will be of particular interest for leaders, managers, and those involved in dispute resolution. CRITICISM: HOW TO GIVE AND RECEIVE IT (CR206) Prerequisite: Length: Credit: CRl lOA or CRl lOB Two D ays (14 hours) 1 Critiquing the work or behaviour of others can be one of the most difficult tasks that we perform. As individualsL colleagues, supervisors and managers, we are often called upon to give criticism. If done well, it can be an opportunity for growth and increased understanding. If done poorly, it can damage relationships, limit opportunities and increase stress. In this course, participants will explore and practice the essential elements of giving and receiving criticism constructively. Certificate Grads - new certificate specializations are available increase the value of your Certificate in Conflict Resolution by adding a specialization! Con�ult pages 18-34 for details. QUESTIONS AND QUESTIONING (CR318) Prerequisite: Length: Credit: CRl lOA or CRl lOB One D ay (7 hours) .5 Basing negotiation or mediation in interests is an activity that is enormously assisted by the conscious use of questions. Questions can be facilitative, directive, accusatory, helpful, illicitive, or condemnatory. They evoke ideas, illuminate culture, encourage images and invite articulation. How do we make "the question" a tool of art in the hands of a principled asker? How can we use questions to assure an honest, curious and thorough enquiry? This course will be practice-oriented around the issues raised by those in it. Come prepared to ask and learn. Guest Instructor: GORDON SLOAN SHIFTING FROM POSITIONS TO INTERESTS (CR302) Prerequisites: Recommended: Length: Credit: CRl l0A or CRl lOB, CR260 or CR250 CR102 Two Days (14 hours) 1 Whether in the context of negotiation, mediation or interpersonal conflict, people adopt positions and offer solutions in order to meet their underlying interests. Working toward interest-based resolutions requires skill in clarifying and understanding the wants, needs, concerns and fears that support the opposing positions. This course is designed to help participants reach positive outcomes through a deeper exploration of positions, interests and intentions. Participants will enhance skills aimed at eliciting underlying interests, illuminatingblocks, facilitating processes, establishing positive outcomes and generating a wider range of choices. COURSE SCHED ULES Starting on Page 64 45 Course Descriptions - Negotiation NEGOTIATING WITH DIFFICULT PEOPLE: MAKING IT HARD TO SAY NO (CR362) Prerequisites: Recommended: Length: Credit: CRll0A or CRl 10B, CR260 or CR250 CR102 Two Days (14 hours) 1 At one time or another, everyone has had to negotiate with aggressive, critical, argumentative people. Decision making and implementation are often de�ailed by entrenched, negatively focused, reactive responses to change and diversity. Trying to resolve issues with people whose behaviour we find challenging often brings us to the limits of our patience and interpersonal skill. This course is designed to assist participants to understand their own reactions to difficult situations and to develop skills to effectively overcome the obstacles to reaching successful agreements. NEGOTIATING WITH IN A LABOUR CONTEXT (CR501) Prerequisite: Length: Credit: CRllOA or CRl 10B or equivalent. Two Days (14 hours) 1 This course is for people who work within a unionized labour environment and want to improve their negotiation skills as well as workplace relationships. This course focuses on practising being interest-based and solution-focused, maintaining cooperative approaches and attitudes, separating the words from the message and developing the "dispassionate sel£" Those who have negotiating as a required component of what they do will find this course particularly useful. NEGOTIATION SKILLS LEVEL I (CR260) Prerequisite: Length: Credit: CRl l0A or CRl 10B Three Days (21 hours) 1.5 Negotiation skills are essential in daily interactions with others. Traditional approaches to negotiation promote competitive tactics, often resulting in unsatisfactory outcomes for one or both negotiators. Collaborative or interest-based negotiation aims for agreements that respond to the interests of both parties. Participants will learn to prepare for negotiations, assess their alternatives, build a climate of collaboration, get beyond stubborn positioning and develop agreements that work for both sides. Emphasis is on skill development through simulated negotiations assisted by trained coaches. Students are asked to bring a VHS videotape to record their role-play on the final day of the course. Recommended Reading: Getting to Yes by Roger Fisher and William Ury NEGOTIATION SKILLS LEVEL II (CR360) Prerequisites: Length: Credit: CRllOA or CRl 10B, CR200, CR250, CR260 Five Days (35 hours) 2.5 This advanced course builds on CR260: Negotiation Skills Level I to apply an interest0based approach to more complex negotiations. Content includes negotiator � 46 . . INF ORM.A TION www.jibc.bc.ca/ccr 604-528-5608 or 1-888-799-0801 Course Descriptions - Negotiation assertiveness and style, identifying and responding to competitive tactics, assessing power dynamics and resolving impasses. As Negotiation Skills Level II is the final prerequisite course for CR950: Conflict Resolution/ Negotiation Assessment, coach feedback on participants' role-plays will be based on the Assessment Role-Play Criteria. For Certificate candidates, it is strongly recommended that CR360 be taken near the end of your 210 hours of classroom training. You must complete CR360 before scheduling your Conflict Resolution/Negotiation Assessment. Recommended reading: Getting Past No by William Ury. REALITY CHECK: NEGOTIATION (CR910) Prerequisites: Length: Credit: CRllOA or CRl 1 OB, CR260 One Day (7 hours) .5 This course provides an opportunity to work interactively with an instructor in negotiation role-plays. With a maximum class size of four, each participant receives individualized and immediate feedback from the instructor, who plays the role of the other party. Feedback consists of constructive comments about strengths as well as areas that need additional work, with reference to criteria for successful assessment completion. Reality Check is recommended for assessment preparation. Please bring a VHS videotape to record your role-play. ASSESSMENT: NEGOTIATION (CR950) Prerequisites: CRllOA or CRllOB, CR200, CR250, CR260, CR360 In order to receive your Certificate with a Conflict Resolution/Negotiation specialization, you must successfully complete this assessment. The assessment consists of a written self-evaluation, a written preparation for the negotiation assessment to be role-played, a one-hour role-play simulation with the student acting as the skilled negotiator, and an oral questioning period during which the student is asked to identify key concepts of the program as they relate to the role-play. Note: Students will be permitted to register for their assessment only after successfully completing CR360 Negotiation Skills Level II. You may do your assessment after completing CR360 Negotiation Skills Level II even though you may not have finished all of your elective hours. We recommend registering for the assessment one to three months after completing CR360 Negotiation Skills Level II. Students interested in negotiation may aloo find the�e course� of interest: Questious and Questioning (CR318 - page 45) Shifting from Positions to Interests (CR302 - page 45) Criticism: How to Give and Receive It (CR206 - page 45) The Art of Refi-aming (CR366 - page 44) Conflict Prevention and Resolution Through Organizational Design (CR361 - page 38) Conflict and Diversity: Key Challenge, for the New Wo.d.q,lace (CR837 - page 54) Dealing with Defensiveness (CR319 - page 40) Dynamics of Power (CR320 - page 40) Managing the Hostile Individual (CR108 - page 41) Conflict Resolution for Cross-Cultural Teams (CR.'Hl - page 54) Unfinished Business (CR316 - page 43) COURSE SCHED L Starting on Page 64 47 Course Descriptions - Mediation CML PROCEDURE (CR846) Prerequisites: Recommended: :tength: Credit: CRllOA or CRllOB, CR250 CR260, CR400 Two Days (14 hours) 1 This course is for those who want to practice mediation in the context of the civil justice system. It is required for mediators who do not have a law degree but want to be considered for the B.C. Mediator Roster. The course examines the aspects of civil procedure that mediators need to be familiar with: what the litigation track looks like, including the practicalities of time and cost as a typical case· proceeds through the system, as well as the role of lawyers in litigation and mediation. The course will also address how Court Rules use expense to encourage settlement, the difference between the formal legal parties and the real decision-makers in a lawsuit and the rules of evidence that commonly arise in mediation. ETHICAL DILEMMAS FOR MEDIATORS (CR326) Prerequisites: Length: Credit: CRllOA or CRll0B, CR250, CR260, CR400 One Day (7 hours) .5 In practice, mediators frequently encounter situations that require tough decisions. What's a mediator to do when personal or professional values are challenged? Professional codes of conduct that govern the mediator can sometimes conflict. How does a mediator sort through the issues and decide what to do? When should clients be referred? When should the mediator terminate the mediation? What happens when the decision isn't dear? This one day workshop will assist all participants to clarify the application of professional codes of conduct and the "real world" application of ethical behaviour in the practice of mediation. MEDIATION SKILLS LEVEL I (CR250) Prerequisite: Recommended: Length: Credit: CRllOA or CRl lOB CR260 Three Days (21 hours) 1.5 Mediation is a practical method for helping other people resolve their conflicts artd a�ain mutually satisfactory outcomes. This course introduces the concepts, skills and techniques needed to mediate disputes: determining whether mediation is appropriate, the role of the mediator, guiding the process, managing emotions and using communication skills as a mediator. Participants will have opportunities to mediate simulated disputes involving co-workers, customers, committee members, neighbours, parents/teens and co-parents. Emphasis is on skill development through simulated mediations assisted by trained coaches. Students are asked to bring a VHS videotape to record their role-play on th� final day of the course. MEDIATION SKILLS LEVEL II (CR400) Prerequisites: Length: Credit: CRllOA or CRll0B, CR200, CR250, CR260 Five Days (35 hours) 2.5 _;This course applies the mediation process and skills from Mediation Skills Level I 48 Course Descriptions - Mediation to more challenging, complex and emotionally charged situations. Skills, theory; and techniques include framing and tracking issues, probing for and clarifying interests, addressing power dynamics, and adapting the mediation process to meet the needs of the participants. T his course will also offer participants an opportunity to discuss the development of a personal mediating style, some legal and ethical issues in the mediation field as well as caucusing and co-mediation. Emphasis is on skill development through simulated mediations, with assistance and feedback from trained coaches. Videotape will be used on the final day. MEDIATION SKILLS LEVEL III (CR829) Prerequisites: Length: Credit: CRl 1OA or CRl 1OB, CR200, CR250, CR260,CR360, CR400 Two Days (14 hours) 1 Participants in this two-day learning community will build on the skills and insights gained in Mediation Skills Level II, other foundational work and "real-world" application. As co-learners you will "expand the envelope" to deal with more difficult mediation situations by applying previously learned as well as new mediation skills and interventions in innovative and strategic ways. Some areas of exploration and practice will be balancing content and process, the production and use of a shared base of information, the effect of mediator presence, tracking and shifting focus, getting to the real interest, power and power balancing, mediator assertiveness and directiveness, and mediator participation in problem solving and framing outcomes. MEDIATING CONSCIOUSLY: BEING REAL AND BECOMING AWARE (CR858) Prerequisites: Length: Credit: CRl lOA or CRl 10B, CR250, CR260, CR400 Two Days (14 hours) 1 This workshop is a process of ongoing inquiry: What we are doing? How we are doing it? Who we are becoming? As a group of co-learners proceeding with the dynamic and challenging path called mediation, we will expand our use of mediator interventions beyond the level of skill application to a deeper understanding of l9 l - - ~ - Course Descriptions - Mediation mediator participation as conscious strategy, working with people with intentional awareness. We will discuss and ponder the impact of culture, gender and power, the "transformative" practice, the essence of neutrality, what it means to he impartial and objective (vs. neutral) and the nature of our own inner wisdom and intuition. MEDIATING COURT-BASED AND NON-RELATIONSHIP CASES (CR460) Prerequisites: Recommended: Length: Credit: CRl lOA or CRl lOB, CR200; CR250, CR260. CR400 Two Days (14 hours) 1 Mediation cases focused on financial or contractual issues and/or heading to court require different approaches and styles from mediators. Simulations drawn from actual Provincial court cases will present participants with disputants who have no ongoing relationship, restricted opportunities for "creative solutions" and/or a highly adversarial and litigious frame of mind. Participants will learn to adapt an interest­ based mediation approach to situations involving nonpayment and other monetary issues which are "criteria-based" or extremely time-limited, and which may require more directive approaches. Participants will also practice caucusing, moving from discussion to settlement and agreement writing. This course will be of particular interest to anyone considering involvement in the Provincial Court Practicum Project (page 92), as well as mediators who wish to work in the field ofcommercial mediation. THE. PRACTICE OF MEDIATION (CR557) Prerequisites: Length: Credit: CRl l0A or CRl l0B, CR250, CR260, CR400 One Day (7 hours) .5 - A sound basis is essential in order to market yourself as a mediator. This mediation elective will focus on setting up and developing a successful mediation practice. Topics covered will include: agreements to mediate, marketing, identifying personal target markers; fees, mediation insurance, networking, publishing, resources for mediators and drafting agreements. This course will be helpful to beginning mediators as well as to those who have been in practice for some time and wish to further develop marketing strategies. A copy of Forrest S. Mosten's Mediation Career Guide: ASrraregic,\wroach to Building a Successful Practice Oossey-Bass, San Fran, 2001) will be supplied to each participant, and is included in the course fee. SEPARATE MEETINGS: PRE-MEDIATION AND CAUCUSING (CR415) Prerequisites: Length: Credit: CRl 1 0A or CRl1OB, CR250 Two Days (14 hours) 1 You may meet separately with the parties in a pre-mediation format or caucus with the parties during the joint session or between joint sessions. These meetings and related conversations are key components of the mediation process, and they present their own set of challenges and strategies. It is incumbent upon the mediator to co,nduct these meeting efficiently and productively, while ensuring balance, trust 50 www.jibc.bc.ca/ccr F ORMATION 604-528-5608 or 1-888-799-0801 Course Descriptions - .lvlediation and impartialiry. In this course, you will learn to recognize when, how and 1.111der what circumstances it is appropriate to meet separately with the parties. You will practice pre-mediation and joint session caucusing in role-play simulations with the support and assistance of skill coaches. REALITY CHECK: MEDIATION (CR920) Prerequisites: Length: Credit: CRllOA or CRllOB, CR250 One Day (7 hours) .5 Self-reflection and self-evaluation are crucial components of mediation practice. This one-day course offers beginning mediators an opportuniry to compare their own self-evaluation against detailed and concrete feedback from a senior instructor. A small class of four students will role-play and receive feedback based on the assessment criteria for the mediation assessment. Please bring a VHS videotape to record your role-play. ASSESSMENT: MEDIATION (CR975) Prerequisites: CRllOA or CRll0B, CR200, CR250, CR260, CR400 In order to receive your Certificate with a Mediation specialization, you must successfully complete this assessment. The assessment consists of a written self­ evaluation, a written preparation for the mediation assessment to be role-played, a one-hour role-play simulation with the student acting as the mediator, and an oral questioning period during which the student is asked to identify key concepts of the program as they relate to the role-play. Note: Students will be permitted to register for their assessment only after successfully completing CR400 Mediation Skills Level II. You may do your assessment after completing CR400 Mediation Skills Level II even though you may not have finished all of your elective hours. We recommend registering for the assessment one to three months after completing CR400 Mediation Skills Level II. Students inter�ted in mediation may also find these COW&CS of interest: Victim Offender Mediation (PRJ202 - page 58) Parent-Teen Mediation (CR419 - page 61) The An ofReframing {CR366 - page 44) lnterculnual Communications (CR552 -.page 54) Questions and Questioning (CR318 - page 45) Dealing with Defensiveness (CR3 l 9 - page 40) Community, Dialogue and September 11th (CR421 - page 38) Dynamics of Power (CR320 - page 40) Reconciling Differences (CR834 - page 42) Once Upon a Conflict: Story & Metaphor in Conflict Resolution (CR413 - page 42) The An and Science of Problem Solving in Dispute Resolution (CR42i - page 38) The Art ofRefcaming (CR366 - page 44) Family Mediation Courses (pages 59-62) Facilitation and Group Work counes (pages 52-53) COURSE SC ~- . Starting on Page 64 51 Course Descriptions - Facilitation and Group \Vork BUILDING CONSENSUS (CR516) Prerequisites: Length: CRl l0A or CRll0B, and one ofCR200, CR250 or CR260 Two Days (14 hours) 1 Credit:: In recent years, there has been an increase in the .use of participative approaches to making decisions and resolving conflict. Collaborative approaches have tremendous appeal, with the benefits of building more cohesive teams, resolving outstanding differences and increasing commitment to agreements. T his shift toward participation in solving problems, setting policies, making decisions and planning events has n9t always proved successful. Reaching agreement in groups is not easy. Although elements that lead to successful group agreements are relatively simple to understand, the challenge is to learn to effectively apply them. This course is designed to assist participants in understanding the skills and processes necessary to make effective decisions and build committed agreement in groups. Most classes are limited to 20 participants - don't be disappointed - register today! See page 98 for details. CHALLENGES OF FACILITATING (CR508) Prerequisites: Recommended: Length: Credit: CRl IOA or CRl 10B, CR260 or CR250 CR504 Two Days (14 hours) 1 This course builds on ideas and strategies introduced in "Group Dynamics," and is for group or team facilitators who would like to further 'their skills to meet the types of challenges involved in facilitating. We will review the basics of facilitation and group functioning; however, the focus will be on common pitfalls and difficulties that facilitators face, such as remaining neutral, tracking multiple issues and speakers, managing group polarization and domination by individuals, power problems and bringing the group to closure. Through discussion, case studies and role-play, participants will identify and work through these and other challenges. FACILITATING MULTI-PARTY DISPUTES (CR520) Prerequisites: Recommended: Length: Credit:: CRl l0A or CRl 10B, CR250 or CR260, CR508 CR504 Three Days (21 hours) 1.5 This course builds on strategies introduced in "Challenges ofFacilitating" and is for facilitators who work with multiple groups or organizations. Facilitators are often called upon to resolve conflicts with the group as well as to facilitate. The course will present a framework for assisting groups to negotiate and resolve disputes including assessing, convening, gaining 'buy-in', process design,. representation/ accountability, negotiating, packaging and implementation of agreements. Other aspects of facilitating in complex settings will also be covered, such as cultural considerations, use of different discussion formats, intervention strategies and the role of face-saving. This course will offer theory and practical tips, discussion and a small work group. 52 INFOR. MATION 604-528-5608 or 1-888-799-0801 www.jibc.bc.ca/ccr Course Descriptions - Facilitation and Group Work Outdoor spaces at the JI Campus GROUP DYNAMICS (CR504) Prerequisites: Length: Credit: CRl 1 OA or CRl 10B, CR260 or CR250 Two Days (14 hours) 1 New dynamics emerge when we apply conflict resolution skills and processes to a group setting., This course looks at group dynamics such as group role functions and leadership, how team building occurs, participation levels, power struggles, hidden agendas, how to manage disruptive behaviour, value differences, and how to balance group and individual needs. Participants will learn how to adapt the two­ party conflict resolution model, make collaborative decisions and resolve conflicts in groups. T hey should have a working knowledge of the conflict resolution model and a basic understanding of communication skills. · Students intel'ested in facilitation and gioup work may also find these course8 of interest: ... Dynamics of Power (CR320 - page 40) Questions and Questioning (CR318 • page 45) Conflict and Diversity: Key Challenges for the New Workplace {CR837 - page 54) The Art of� (CR366 - page 44) Mediation Courses (pages 48-51) Peacemaking and Restorative Justice Courses (pages 56-58) COURSE SC HEDULES Starting on Page 64 53 Course Descriptions - lntercultural Issues CONFLICT AND DIVERSITY: KEY CHALLENGES FOR THE NEWWORKPLACE (CR837) Prerequisites: Length: Credit: CRllOA or CRl lOB Three Days (21 hours) 1.5 This course is targeted to conflict resolution students, mediators, lawyers, psychologists, adjudicative tribunals, administrative personnel and other human service providers who deal with inter and intra-cultural conflict and intercultural sensitivity in British Columbia. Working with a diverse client base in British Columbia, we deal with different perceptions about conflict and different pathways to resolving these conflicts. This course deals with the key foundational and theoretical elements which drives successful practice, as well as the hands-on skills which can be integrated into professional settings to serve clients and the public in more effective ways. The underlying theme is integrating skills, knowledge and experience to make service provision effective, client-centered and respectful. It will provide participants with specific mediation and conflict resolution strategies useful to a variety of settings. Guest Instructor: CHARLES BOEHM-HILL, M.Ed. MA CONFLICT RESOLUTION FOR CROSS-CULTURAL TEAMS (CR511) Prerequisites: Recommended: Length: Credit: CRllOA or CRl lOB CR552 Two Days (14 hours) 1 As the workplace becomes more diversified and Canadian businesses expand into global markets, more and more Canadians find themselves working in cross-cultural tearns. Conflicts arise as a result of miscommunication, biases against unfamiliar work practices, differences in values and work ethics, etc. This course is designed to increase participants' awareness of multi-cultural conflict in the workplace by examining topics such as approaches to leadership and teamwork, ways of communicating and resolving conflict. Participants will engage in activities that will allow them to explore the dynamics of teamwork and hone their conflict resolution skills when working cross-culturally. Guest Instructor: NIKKI DE CARTERET, MA INTERCULTURAL COMMUNICATION: BRIDGING THE DMDE IN CONFLICT SITUATIONS (CR552) Prerequisites: Length: Credit: CRl lOA or CRl lOB Two Days (14 hours) 1 This course examines cultural differences in communication and their impact in conflict situations. The content includes applications in the workplace and will be useful in communications with co-workers and clients. The goal is to learn how intercultural conflict occurs through miscommunication and how to prevent or address intetcultural conflict through the use of effective intercultural communication skills. We will explore attitudes, behaviours; triggers, frameworks, and verbal and 54 www.jibc.bc.ca/� FO604-528-5608 . ... or 1-888-799-0801 Course Descriptions - lntercuhural Issues The JI Library is a great source of information, reference material, and current journals ·on all aspects of community safety, including dispute resolution. For more details, see page 100. non-verbal messages as they relate to culture. Through structured exercises, discussion and role-plays, participants will have opportunities to increase flexibility in the use of communication skills and develop a greater awareness of the role of culture in communication and conflict. The course builds on skills developed in CRl lOA or CRl lOB and takes a universal (not ethnocentric) approach to intercultural communications, and one that can be widely applied in a variety ofsituations without the presumption of prior cultural knowledge. While this is not a course on understanding th� numerous cultures of the world, the skills developed can be used by the participants to gain a better understanding of cultures. Learn more about us - attend a foe Program and Career Information Session (see page 37) or visit our website at www.jibc.bc.ca/ccr COURSE SCI Stw:ing on Page 64 55 Course Descriptions - Peacemaking and Restorative Justice BUILDING CONSTRUCTIVE CONNECTIONS WITHIN INSTITUTIONS & COMMUNITIES (PRJ201) Prerequisite: Length: Credit: PRJlOO 2 days (14 hours) 1 When considering the topics of community development and community building, it is essential to define what we mean by "community". This course explores the issues of linkage within the community, whether it be the organization or school as community, or a restorative justice program situated in the community at large. We will explore together the challenges and opportunities of building connections, using a systems approach, agreement-seeking and appreciative inquiry processes as useful ways to build effective partnerships, long term liaisons and working relationships, Long term sustainability, gaining community "buy-in'', quality assurance, overcoming funding and political issues will also be reviewed, while utilizing the · collective experiences within the group. We will provide participants with the opportunity to focus on their respective communities' needs, and develop a strategy for building connections. COMMUNITY CONFERENCING (PRJ204) Prerequisite: Length: Credit: PRJlOO 3 days (21 hours) 1.5 This course will review the theory and practice of community conferencing using a balanced approach to peacemaking and restorative justice. Building upon fundamental conflict resolution skills, the course will assist community program coordinators, volunteers and those in organizational or school setti11gs to manage the conferencing process in a way that is respectful of all present while maintaining a safe environment. We will review the roles and responsibilities of the facilitator(s) in large-group situations, and the assessment of suitability of incidents for conferencing. We will also address how to identify and involve communities of care, handle pre-conference activities, manage difficult situations, deal with power imbalances, debrief the conference and conduct follow-up procedures. Participants will have opportunities to practice in role-play simulations. DESIGNING AND IMPLEMENTING PEACEMAKING/ RESTORATIVE JUSTICE PROCESSES IN SCHOOLS (PRJ212) Prerequisites: Recommended: Length: Credit: PRJlOO PRJ205 2 days (14 hours) 1 Increasingly, schools have been exploring restorative justice principles and practices in order to adapt and enhance their responses to school-based conflict and victimization. Experience has shown that restorative practices can be very useful in strengthening and restoring relationships, repairing harm caused and effectively involving those affected by such incidents. This workshop will explore participants values and beliefs as they relate to conflict and victimization, the dynamics of bullying, harassment and intimidation in the school setting. We will also examine a continuum of restorative justice practices appropriate in a school setting, and methods for addressing the 'code of silence' and fear of retaliation that often occurs following incidents of victimiz,1.tion. 56 INF www.jibe.be.ca/ccr J 604-528-5608 or 1-888-799-0801 Course Descriptions - Peacemaking and Restorative Justice THE EFFECTS OF VICTIMIZATION (PRJ103) PRJlOO Prerequisite: 2 days (14 hours) Length: 1 Credit: This course will address the nature of the human response to trauma from mental, physical, emotional and spiritual perspectives. A full understanding of what takes place for the victims of traumatic events during and following these events will not only provide insight on what they experience in the afrermath, but guidance on the kind of support they deserve from the vast array of"helpers" in various community, organizational and school settings. Participants will build an appreciation for how a relatively "brief" traumatic event may impact a victim for years to come. Finally, participants will understand how those who are engaging with victims in restorative justice and peacemaking processes can play a vital role in preventing re-victimization and in empowering individuals toward resolution so that they may move beyond "v1ct1m . . ,, to "survivor . ,, . ESTABLISHING A COMMUNI1Y JUSTICE PROGRAM (PRJ104) PRJlOO Prerequisite: 1 Day (7 hours) Length: Credit: .5 Establishing a Community Justice Program begins with the community. Building on past experiences with existing programs, this course will focus on designing a process that will lead to establishment of a CJ program, and provide an overview of the various steps and tasks involved, including how to build capacity within a community that will support a CJ program, and to mobilize that community. The values and philosophy of restorative justice are intrinsic to the process; this course will not provide a "cookie cutter approach". FOUNDATIONS OF PEACEMAKING AND RESTORATIVE JUSTICE (PRJlO0) Prerequisites: Length: Credit: None 3 days (21 hours) 1.5 This course provides an overview of all critical components of the Peacemaking and Restorative Justice Certificate Program. We will review the history of restorative justice and peacemaking practices, examine the justice process based on degree of community involvement and summarize restorative justice and peacemaking processes as they are being employed worldwide. In order to explore these concepts from personal and cultural perspectives, we will create a community in the classroom and engage participants in a learning experience that will cause them to challenge their traditional assumptions around dealing with crime and conflict - in community, school and organizational/institutional contexts. We will build a foundation for subsequent detailed and specialized training, based on the principles and philosophy ofpeacemaking and restorative justice, including a holistic, value-based and respectful orientation to practice. Recommended Reading: Changing Lenses, by Howard. Zehr couR E SC I ..J . . Starting on Page 64 57 Course Descriptions - Peacemaking and Restorative Justice I PEACEMAKING CIRCLES: A PROCESS FOR BUILDING CONSENSUS & RELATIONSHIPS (PRJ205) Recommended: Length: Credit: PRJIOO, CRl lOA or CRl 10B 3 days (21 hours) 1.5 This course calls upon the experience of using peacemaking circles in sentencing, child protection cases, human rights and in addressing public and private conflicts within and between various organizations, agencies and groups. The course addresses how circles can be adap ted co a wide range of conflicts. The guiding principles and fundamental practices of the circle will be covered. The various stages of a circle process and the responsibility of keepers will be described. The thrust of the course will be co explore how circles can be adapted and applied to many different situations where the objectives are co generate innovative solutions, build relationships of crust, foster respect for different values/perspectives and work towards a sustainable consensus. VICTIM OFFENDER MEDIATION (PRJ202) Prerequisites: Recommended: Length: Credit: CRllOA or CRl 10B, CR250 CR200, PRJIOO Four Days (28 hours) 2 This course addresses the use of mediation in the context of the criminal justice system; addressing the issues of victims and offenders chat are created by crime. Participants will develop an understanding of the Restorative Justice principles and values that, for over 25 years, have guided the use of chis process in seeking co effectively address crime in the community. Using actual case studies, we will learn and practice the process and skills used in making initial client contacts and in conducting a mediation in the context of a restorative justice framework, to address minor offences and some levels of assault. Note: The focus of the course will be on practitioner practice rather than on setting up a victim/offender program. Students interested in PRJ may also find these courses of interest: Community, Dialogue and September 11 (CR421 - page 38) Unfinished Business (CR316 - page 43) Managing the Conflict Within (CR423 - page 41) Questions and Questioning (CR318 - page 45) The Art of Reframing (CR366 • page 44) Building Consensu\ {CR516 - page 52} Mediation Courses (pages 48-51) Facilitation and Group Work Courses (pages 52-53) .... Course Descriptions - Family Mediation CHILD SUPPORT GUIDELINES (FAMl 12) Prerequisites: Length: Credit: None 21 hours to be completed within 6 weeks 1.5 � � This On-Line Learning Course is designed to provide you with the knowledge and ability to assist clients with child support issues resulting from separation and divorce. You will become familiar with the family mediator's function of helping clients determine the proper amount of child support as per current legislation, with changing child support orders when circumstances change, and with assisting clients when one parent lives outside the jurisdiction of the court. COURT PROCESSES AND COURT DOCUMENTS (FAM105) Prerequisites: Length: Credit: None 21 hours to be completed within six weeks 1.5 ~ ~ This module is designed to provide you with the knowledge and ability to assist clients with in- and out-of-court options. You will become familiar with the family justice counsellors' function in preparing court documents, filing applications and changing or enforcing court orders. You will be introduced to the Family Maintenance Enforcement Program and their service capabilities. EFFECTS OF SEPARATION AND DNORCE ON ADULTS (FAM103) Prerequisites: Length: Credit: None 21 hours to be completed within six weeks 1.5 This course will focus on the effects of separation and divorce on adults, You will learn about the divorce process and family dynamics of separation and divorce including the legal, financial, social and psychological effects of family breakdown on family members. Also covered in the course are special issues related to families such as parental responsibility, gender bias, parental mobility, and the impact of new relationships. Constructive intervention programs will assist you to guide your clients. This course is a companion to FAM 104: Effects of Separation and Divorce on Children. EFFECTS OF SEPARATION AND DNORCE ON CHILDREN (FAM104) Prerequisites: Length: Credit: None 21 hours to be completed within six weeks 1.5 □ On-Line I.earning The purpose of this online course is to examine the research literature on the effects of separation and divorce on children. This course will look at how factors such as parental conflict affect children's adjustment. Appropriate living arrangements and visitation schedules for children will be explored. You will be guided through the actions that need to be taken in cases where abuse is present. You will learn how, as a counsellor and/or mediator, you can work more effectively with parents as they COURSE SC 59 Course Descriptions - Family Mediation make a parenting plan and meet challenges they may experience with their children.This course is a companion to FAM103: Effects of Separation and Divorce on Adults. FAMILY MEDIATION CERTIFICATION PREPARATION WORKSHOP (FAMlll) Prerequisites: Length: Credit: Must have completed at least 80 hours of conflict resolution/ mediation training. Two Days (14 hours) 1 This two day workshop is offered at the Justice Institute as a preparatory course for candidates wishing mediator certification with Family Mediation Canada. Students will learn how the process works and will have an opportunity to practice the required skills needed to successfully complete their certification. FMC certified mediators will be available to coach and provide constructive feedback to participants on their video-taped role plays. FAMILY VIOLENCE: IMPACT ON SEPARATION AND DNORCE (CORR605) Prerequisites: Length: Credit: None 21 hours to be completed within six weeks 1.5 This course is intended to serve as a general overview on the topic of relationship violence. . It examines the dynamics of relationship abuse, particularly during separation and divorce. Participants will learn theories of abuse, the impact of abuse on family members, screening protocols, interviewing techniques, court remedies, and how to arrange a parenting plan. This course is a preparatory course for those seeking a career as a family justice counsellor and is crucial for those who practice family mediation. INTRODUCTION TO FAMILY JUSTICE SERVICES IN BC (CORR606) Corrt:6f10ndcoce Lcltlling Prerequisites: Length: Credit: None 21 hours to be completed within 12 weeks 1.5 I This introductory correspondence course is for mediators and those working in the helping professions. The course is designed for those who wish to gain information and an overview on the various components of the Family Justice System. Participants will learn how the courts define legal terms such as custody, access, guardianship, and support (but not property division). It explains how the family justice system works and the need to consider issues such as relationship violence. This course is a preparatory course for those seeking a career as a family justice counsellor. Help us keep in touch with you - send us your updated contact information at conres@jibc.bc.ca 60 www.jibe.be.ca/ccr F 604-528-5608 l or 1-888-799-0801 I Course Descriptions - Family Mediation MULTICULTURAL ISSUES IN FAMILY JUSTICE (FAM109) Prerequisites: Length: Credit: None 7 hours to be completed within two weeks .5 □ On-I inc Leaming This course is intended to provide an opportunity to explore the realm of personal and cultural sensitivity and how it applies to the working environment of family justice counsellors/mediators in B.C. You will be introduced to factors. that you need to consider when addressing issues ofrace, class and/or gender. Through research, case studies and group discussion, you will learn the basic skills needed to be culturally competent in your work with clients. PARENT-TEEN MEDIATION (CR419) Prerequisites: Length: Credit: CRl l0A or CRl10B, CR250, CR260, CR400 or equivalent. Three Days (21 hours) 1.5 Parent-teen relations often become strained during adolescence, sometimes to the point of intense conflict. With little understanding of each other's point of view simple conversations can erupt into major battles. Mediating between parents and teens is a highly specialized application ofmediation often involving strong emotions, power and control issues. The classroom portion of this course will apply mediation skills to assist both sides to communicate more effectively with each other and negotiate agreements on typical issues. Participants include both adults enrolled through the Centre for Conflict Resolution and teens from the New Westminster Secondary School Mediation program. All participants will have opportunities in class to conduct simulated pre-mediation interviews and mediation sessions. Working toward Family Mediation Canada certification? Check page 59 to see how our certificate program can work for you. PARENT-TEEN MEDIATION PRACTICE (CR420) Prerequisites: Length: Credit: CR419 Four supervised mediation sessions (3 hours each) 1 Following completion of the Parent-Teen Mediation course (CR419), practicum . participants will be scheduled to conduct pre-mediation interviews and mediation sessions in a co-mediation team of one adult and one teen, under the supervision of an experienced parent-teen mediator. This is an invaluable opportunity to gain mediation experience in the parent-teen area. Individuals who wish to become certified family mediators through Family Mediation of Canada (FMC) and have successfully completed CR420 may apply 10 hours of parent-teen mediation toward the required 20 hours of mediation experience. DU L.ES COURSE SCHE.Starting on P e 64 ag 61 Course Descriptions ~ Family Mediation PROFESSIONAL ETHICS AND STANDARDS OF CONDUCT (FAM102) Prerequisites: Length: Credit: None 7 hours to be completed within two weeks .5 This course is intended to stimulate thought and conversation for the student in the area of professional conduct and ethics when working as an employee of the British Columbia Ministry ofAttorney General. The course will examine moral behaviour with the exploration of integrity, both personal and professional. Students will b� provided with Corrections Branch standards and policy and the Family Mediation Canada Code of Conduct that provides guidelines and structure in relation to professional conduct and ethical behaviour. Students will also be provided with a Guide to Moral Decision Making, which is intended to assist the student in working through scenarios in this course, as well as situations that may arise in the workplace. Activities, self tests, discussions and assignments will be used throughout the course in order to make the material relevant to you. ROLE OF THE FAMILY JUSTICE COUNSELLOR (FAMI0I) Prerequisites: None � 21 hours to be completed within six weeks Length: 1.5 Credit: � This on-line course will provide a context for how family justice services are delivered in British Columbia. You will learn about the role of a family justice counsellor and how they work with clients. Case studies and observation of others will be used to reinforce and assess the learning provided. You will be using material from the Family Relations Act, and the Family Justice Services Manual of Operations. Activities, self tests, discussions and assignments will be used throughout the course in order to make the material relevant to you. SUBSTANCE ABUSE ISSUES IN FAMILY JUSTICE (FAM108) None Length: 7 .hours to be completed within two weeks � Credit: .5 � Prerequisites: The purpose of this on-line course is to explore the nat�re of substance use in our society and look at the complexities of substance use as it affects families. The intent of this course is to provoke thinking around the central themes regarding treatment such as harm reduction, to provide resources for clients, and to achieve a greater understanding of symptoms and effects of substances and alcohol. We will look at the link between substance abuse and alcohol. This course will assist family mediators and counsellors who work with families. Students interested in family mediation will also find the mediation courses (pages 48-51) of interest. 62 www.jibc.bc,ca/ccr F OR. M AT.ION 604-528-5608 or 1-888-799-0801 High School Resource Series INTERPERSONAL CONFLICT RESOLUTION SKILLS FOR YOUTH HIGH SCHOOL RESOURCE SERIES The Bridging Project of the Centre for Conflict Resolution is pleased to announce the development of the new Interpersonal Conflict Resolution Skills for Youth series. This classroom-ready resource, written by BC teachers and conflict resolution specialists, has been specifically designed for high school students and teachers. Based on core course content in the Centre for Conflict Resolution's internationally recognized certificate program, the high school resource also builds on a program developed and implemented at New Westminster High School over the past nine years. The content of these modules provides a solid understanding of collaborative conflict resolution skills that is applicable learning for all high school students, and are highly desired by today's employers. Conflict resolution is an incredibly powerful tool for students of all ages to learn. Given the recent·safe school, anti-violence, and anti-bullying initiatives, teaching young people specific skills they can use to empower themselves is crucial. Successfully learned and integrated, these skills create an increased capacity to resolve conflict in peaceful ways, and can lead to positive changes in the lives of young people, their families,· schools, and communities. Interpersonal Conflict Resolution Skills for Youth is a comprehensive, culturally inclusive resource, designed to assist young people in Grades 8 - 12 to acquire knowledge and integrate skills in four key areas, each of which forms a module in the resource: Fundamentals of Conflict Resolution, Anger Management, Negotiation and Mediation. Each module is divided into several segments for which specific learning objectives have been developed. These objectives have been cross-referenced to the learning outcomes specified by the British Columbia Ministry of Education for the Career and Personal Planning Program (CAPP) delivered to Grades 8 - 12. Each of the four modules has a separate Student Manual and a comprehensive Teacher's Guide which provides guidelines for course delivery and includes a variety of teaching methods. The Centre for Conflict Resolution welcomes inquires from school districts who may be interested in entering into a formal equivalency agreement. Under such an agreement, students would be required to complete all four modules of the Interpersonal Conflict Resolution Skills for Youth series and teachers instructing these modules would need to have completed the UBC/JIBC Certificate in Conflict Resolution Practices in an Educational/School Context. For more information, or to inquire about purchasing the high school resource, contact Michelle Tubbs, Program Co-ordinator, Bridging Project, by email at mtubbs@jibc.bc.ca or at 604-528-5638. The Bridging Project is a collaboration of the Centre for C'.onflict Resolution, Justice Institute of BC and New Westminster School District #40, with rupport fiom BC's Ministries of Education and Advanced Education . COURSE SCHFDU . LES Starting on Page 64 63 Course Schedules and Fees - General Information To assist you in your course and program planning, course schedules are provided in 2 formats. Pages 66 to 77 list all available courses by location, and then in chronological order by start date. Pages 78 to 89 list all available cowses alphabetically by course title, and then chronologically by start date. Registration for courses listed in this calendar opens August 6th, 2002. COURSE LOCATIONS We are able to offer courses throughout British Columbia through partnerships with local post-secondary institutions. Our partner institutions are responsible for the course offerings, registration, fees and facilities. The Justice Institute provides the course content, instructional team and materials. Partner institution policies and procedures regarding registration, cancellations, refunds, etc., may differ &om the Justice Institute's policies. If you are registering for one of our courses through a partner institution, it is important that you familiariu yourself with the policies of both the JIBC and the partner location. Fees at partner institutions are often higher than those charged in the JIBC and YWCA locations. This is generally necessary because of travel costs for the instructional team, as well as other facility and administrative costs. For more information on partner location fees, please contact the location directly. GREATER VANCOUVER Justice Institute of BC, 715 McBride Blvd at 8th Avenue, New Westminster Registration: 604-528-5590 All information: 604-528-5608 or 1-888-799-0801 or www.jibc.bc.ca/ccr YWCA, 4th Floor, 535 Hornby Street near Dunsmuir, Downtown Vancouver Registration: 604-528-5590 All information: 604-528-5608 or 1-888-799-0801 or www.jibc.b'c:.ca/ccr FRASER VALLEY University College of the Fraser Valley, 33844 King Road, Abbotsford Registration: 604-864-4626 Location and fee information: 604-854-4527 Course information: 604-528-5608 or 1-888-799-0801 or �.jibc.bc.ca/ccr VICTORIA Camosun College Interurban Campus, 4461 Interurban Road, Victoria Registration: 250-370-3841 or 250-592-15 56 Location and fee information: 250-370-4565 Course information: 604-528-5608 or 1-888-799-0801 or www.jibc.bc.ca/ccr DUNCAN Malaspina University College, 222 Cowichan Way, Duncan Registration: 250-746-3519 Location and fee information: 250-746-3519 Course information: 604-528-5608 or 1-888-799-0801 or www.jibc.bc.ca/ccr NANAIMO Malaspina University College, 900 - 5th Street, Nanaimo Registration: 250-75 5-8755 Location and fee information: 250-755-8775 Course information: 604-528-5608 or 1-888-799-0801 or www.jibc.bc.ca/ccr 6,4 www.jibc.bc.ca/ ccr F 0 RM_ATION 604-528-5608 or 1-888-799-0801 Course Schedules and Fees - General Information CAMPBELL RIVER North Island College, 1685 Dogwood Street, Campbell River Registration: 250-923-9790 Location and fee information: 250-923-9790 Course information: 604-528-5608 or 1-888-799-0801 or www.jibc.bc.ca/ccr OKANAGAN VALLEY Okanagan University College, 583 Duncan Avenue, Penticton Registration: 250-490-3959 Location and fee information: 250-492-4305 Course information: 604-528-5608 or 1-888-799-0801 or www.jibc.bc.ca/ccr Okanagan University College, 2899 - 30th Avenue, Vernon Registration: 250-503-2653 Location and fee information: 250-503-2650 Course information: 604-528-5608 or 1-888-799-0801 or www.jibc.bc.ca/ccr ON-LINE AND CORRESPONDENCE COURSES Registration: 604-528-5590 All information: 604-528-5608 or 1-888-799-0801 or www.jibc.bc.ca/ccr CLASS TIMES All JIBC and YWCA day classes run 9:00 AM to 5:00 PM. Coffee and lunch breaks are based on the course schedule and progress throughout each day. All YWCA evening classes run from 6:00 PM to 9:30 PM with a short break. Partner locations set their own class times. Please verify class times when you register for any partner location course. INSTRUCTOR SUBSTITUTIONS Our course schedule includes the name of the instructor we have booked for each course. Occasionally, a substitution is required. Registered students are given advance notice ofinstructor substitutions on a best efforts basis, using the contact information available on our student records system. We regret that we are unable to reimburse students for any costs associated with their decision to drop a course as a result of an instructor substitution. Students can transfer to another scheduled course without penalty, provided space is available. COURSE CANCELLATIONS A full refund oftuition fees will be issued for courses cancelled by the Justice Institute. In every case, as much advance notice as possible will be provided. The Institute is not responsible for participants' expenses (e.g., airline or hotel reservations) if a course must be cancelled. The Institute reserves the right to cancel courses. We truly regret any inconvenience this may cause. STUDENT I FO Starting on Page 90 65 Course Schedule by Location Greater Vancouver Justice Institute of BC, 715 McBride Blvd at8th Avenue, New Westminster YWG4, 4th Floor, 535 Hornby Street near Dunsmuir, Downtown Vancouver Instructor Course Name Course Date Sep 16 Sep 16-17 Sep 17-19 Sep 18 • 20 Sep 23 Sep23-25 Sep 24 - 26 5cp25 • 27 S:p 30 - O t OJ c Sep 30 - Oc.t0 1 Oct0 1-03 Oct02-04 Reality Check - Negotiation (CR9 10) Critical Skills for Communicating in Conflict (CR10 2) Mediation Skills Level I {CR250) Dealing with Interpersonal Conflict (CRllOA) Rc.1.liry Check- Negotiation (CR9 10) Resolving Conflict in the Workplace (CRIIOB) Dealw.g wuh Anger (CR200) Negotiation Skills level I (CR260) /4"Sttting You,ulfm Omflict Situations (CRJO�) Cnttcism: How to Give and Receive It (CR206) Dealing w,th lnterpmoilal Condict (CR1 10 A) Resolvir,.g Co11jl1r:t 111 the Workplace (CRJJ0B) $ 215 Donna Soules Joan Balmer $ 465 Centre Assessor Ed Jackson $ 215 Elizabeth Azmier­ Stewart Kelly Henderson $ 465 $ 465 $ 465 $ 465 $ 310 Deborah White $ 310 Jim Toogood $ 465 Jill Schroder $ 465 Challengt-� off-acilitating (CR508) Ron Monk Cnttcal 5kills for Comrnunicattng i.n Sue Yerxa Conflict (CR10 2) Group Dynamio (CR504) Oct07-08 Joan Balmer Nancy Hinds & Mark Oct07 • 09 Foundations ofi>tacemakmg & W.::dge Restorative Justice (PRJ 100) Oct08-10 Mediation Skills Levell (CR250) Linda Dobson-Sayer Oct0 9 Centre Assessor .Mse&Smen� • Negotiation (CR950) Oc.t 10 C,r,ntre Assessor A,sessments - Negooanon (CR950) Dr.d,ng /,11Lrpnmn1tl C: nflrrr frr,-,,H11rr,s 0,1 10, I ·• 2-1. �,. ·,11 o- 11 1.Ei·r,1111 C " c:RJJOA1 Oct 15-16 Atthur Ridgeway Shifting from Positions to Interests (CR302) Ocr16 • 18 Dale Zaiser Negotiation Skills Level I (CR260) Oct 17 Asses�men« - Negotiation (CR950} Centre Assessor Octl7-18 Negotiattng with Difficuli: People: Arthur Ridgeway MdKing It Hard to Sa No (CR36 2) Oct IS Asi.essments • Negouation (CR950) Centre Assessor Oc.t.21-2.5 Mediation Skills LeveUI (CR400) Ron Monk Oct22-23 Community, D1alogoe and Seprember Berme Maver & Julie Macfarlane 11 th (CR4 2 1) Oct22-24 · Resolving Conflict i.n the Workpl� Janice Bateman (CRllOBJ Oct23 Program and Career Information Ses$ion Centre Staff Oct 24-26 Deahng wuh lnterpeBonal Conflict Kelly Henderson (CRilOA) Reality Check- Negotiatlon (CR910) Oct 28 Centre Assessor i Oct28-29 Asserttng Yo,mdf in Confli1,,1: Situat on� Gary Harper (CR105) ,,,,ti, www:jibc..bc.ca/ccr $ 310 Jill Schroder Oct 03 -04 Oct07 • 08 66 Fees Centre Assessor Gary Harper F ORMX IO $ 310 $ 310 $ 310 $ 465 $ 465 $ 315 $ 315 1 465 $. 310 $ 465 $ 315 $ 310 $ 315 $ 715 $ 395 $ 465 $ $ 465 $ 2 15 $ 310 604-528-5608 or 1-888-799-0801 Course Schedule by Location Oct29- 31 Oct30 - Nov 01 Oct 30 - No,, OJ Nov04 Nov04-05 Nov04-06 Nov05-07 Nov05-07 Nov07-08 Nov07-08 Nov08 Nov 12- 13 Nov 12-13 Nov12- 14 Nov14 -15 Nov 15 Nov18-19 Nov18-20 NovlB-20 Nov 18-22 Nov20-22 Nov21 Nov21-22 Nov22 Nov25 Nov25-26 Nov25-27 Nov27 Nov27 Nov27-28 Nov27-28 Nov27-29 Nov28 Nov28 -29 Nov29 Dec02 Dec02 Dec02-04 Dec02-06 Ncgotiawn Skilh Level I (CR260) Ed Jackson Dealing "'1th Defensiveness 1n Conflict Donna Soule� (C.R319) Deabng with Ange, (CR200} jC1an/JaJme, Rea!1ty Check- Negouation (CR.910) Centre AssC$SOt Coaching m Conflict Sit.uation5 Linda Dobson-Saye1 (CR.111) Resolving Conflict in the Workplace Naru:y McPhee (CR.l lOB) M.,cua.non Skil.L. Levd I (CR250) Deborah Wlute Dealing with Interpetsoua.l Oinfhct Jill Schroder (CRllOA) Critical Skills for Commurucating m NancyB.&r Conflict (CR.I 01) Managing th.: Hostile Individual Marro Gow,rchin (CR108) R eality Check- Negoci.ition (CR.910) Ccntl'e As�essor Family Mediation Cenificarion TBA Preparation Workshop (FAMll l) Shifting from Positions to Incere&ts Atthur Ridgeway (CR.302) Negotiation Skills Level I (CR260) J1mToogood R econciling Differences (CR834) Arthw Ridgeway Reality Check- Negotiation (CR.910) Cem;re Aw.cssor Civil Procedure (CR846) Terry Hams Dealing with Anger (CR.200) Stacey Holloway Mediation Skills Level I (CR250) Ron Monk Negotiation Skills Level II (CR.360) Dale Zaiser Resolving Conflict in the Workplace Sandy Dunlop (CRllOB) Assessments- Negotiation (CR.950) Centre Assessor Critical Skills for Communicating in Ed Jackson Conflict (CRJ02) Assessments - Negotiation (CR.950) CentreAssessor TheArt of R eframing (CR.366) Deborah White Challenges ofFacilitating (CR508) Nancy McPhee Dealing with Interpersonal Conflict NymHughes (CRll0A) Program and Career Information Session Centre Staff Questions and Questioning (CR.318) Gordon Sloan The Effects ofVictimization (PRJ103) Joe Solanto Intercultural Communication: Bridging Ed Eduljee the Divide in Conflict Situations (CR552) Negotiation Skills Level I (CR.260) Stacey Holloway Assessments - Negotiation (CR.950) Centre Assessor Assening Yourself in Conflict Situations J ill Schroder (CR105) Assessments - Negotiation (CR.950) CentreAssessor Use It or Lose It (CR.930) Coach Handling Conflict on the Telephone Dale Trimble (CRl0l) Mario Govorchin Dealing withAnger (CR200) Mediation Skills Level II (CR400) Deborah White STUDENT INF Starting on Page 90 $ 465 $ 465 $ 465 $ 215 $ 310 $ 465 $ 465 $ 465 $ 310 $ 310 $ 215 $ 380 $ 310 $ 465 $ 340 $ 215 $ 310 $ 465 1 46.5 $ 715 $ 465 $ 315 $ 310 $ 315 $ 155 $ 310 $ 465 $ $ 155 $ 310 $ 310 $ 465 $ 315 $ 310 $ 315 $ 155 $ 155 $ 465 $ 715 61 Course Schedule by Location R esolving Conflict in the Workplace Joan Balmer $ 465 (CRllOB) Kelly Henderson Dec04-06 Mediation Skills Level I (CR250) $ 465 Centre Assessor Assessments - Negotiation (CR950) Dec05 $ 315 Centre Assessor Dec06 Assessments - Negotiation(CR950) $ 315 Jill Schroder Dec09-10 Critical Skills for Communicating in $ 310 Conflict (CR102) Dealing with Interpersonal Conflict Sue Yerxa Dec09-11 $ 465 (CRllOA) Dec 09-11 Dynamics of Power (CR320) Joan Balmer $ 465 Mario Govorchin Dec09-13 Negowtion Skills Level II (CR360) $ 715 Terry Harris Dec10-12 Negotiation Skills Level I (CR260) $ 465 De.;11-13 Nancy McPhee Dt"aling with Anger (CR200) $ 465 Terry Harris Resolvmg Conflict in the Workplace Jan 15 -17 $ 465 (CRllOB) Centre Assessor Reality Chee.le- Neg<>tiation (CR910) J.in20 $ 215 Critical Skills for Communicating in Deborah White Jan20-21 $ 310 C:onflkt (CR102) Sue Yerxa Jan20-22 Dea!.ing with ·iUIF (CR200) $ 465 J,1/121-22 Separate Meetingl>� Pie-Mediation and Michael Fogel $ 310 Caucwing(CR415) Linda Dobson -Sayer Jan 22-24 Dealini with IntetpeI'Mlftal Conflict $ 465 (CRllCIA) Jan23-24 M.inaging the Conflict Wtthin (CR423) Joan Balmer & Nikki de $ 310 Carteret Centre Assessor Jan27 Reality Check- N'egotiacion (CR91 O) $ 215 Nancy McPhee Jan27-28 .Asserting You1self in Conflkt Situations $ 310 (CR105) Jan 28 -29 Confliet Resolution for CmS11-CulturJi Nikki de Carteret $ 310 Teams (CR511) Dale Zaiser Jan29-31 Nego tia.twn Skills Le\.el I (CR260) $ 465 J.in30 Centre Assessor Reality Check• Mediation (CR920) $ 215 Cenrre Assessor Reality Check - Mediation (CR.920) Jan 31 $ 215 Cenrre Assessor Feb03 Reality Check- Mediation (CR920) $ 215 hb03-05 Resolvmg Conflict in the Workplw: Brian Frank $ 465 (CR1108' Feb03-05 Conflict .ind Diveisitr Key ChaUenge Chaile, Boehm-Hill $ 465 for the New Workpla..e {CR837) Feb04 Cenrre Assessor R eality Check. Mediation (CR920) $ 215 Feb04-06 Mediation Skills uwl I (CR2,0) Jill Schroder $ 465 Feb 06-07 Maril• Govorchin Criaca.l Ski& for Cornmunica.ung ia $ 310 Conflict (CRI02) .,.� 'fj1 Frt, Urselfin Ct>nfot:t S1tuatio11J (CRJ05) Feb 17 -19 Feb 18 - 20 Feb 19 Community Co,ruerencmg (PRJ204) · J ac.q\Ue Stevulak Re�lving Confucr in the Workpla.c.e Ron Monk (CRllOB) Progiam and Career Llformat1on Session Cmtre Staff Feb 19-21 Nrgt>nation Skitls Level I (CR26tJ) Jim 2oogovd $ $ 465 A�sewnents - Negot.iation {CR950) Centre Asiesso.r $ 315 Centre Assessor Dale Trimble $ 315 Feb20 Feb 21 Feb24 Feb 28 Asre5$ments - Negc,ciation (CR950) Handling Conflict on the Telephone (CR!Ol) Critlmm: How to Give and Receive It (CR206) Assessments - Med.iaoon (CR975} Critical Skills for Communicating in Conflict (CR102) Assessments- Mediation (CR975) Mar toJul Parent/Teen Practicum (CR420) Mar03-04 Mar 03 - 05 Feb25 -26 Feb 27 Feb 27 -28 Gary Harper Debo1al, Wh1te O.ntreA�r Jill Schroder $ 310 $ 465 $ 465 $ 155 $ :no $ 315 $ :HO Centr;:: Assessor Rick Singer $ 315 Managing the Hostile Individual (CR108) Marta Govo,chm $ 310 Dealing with Interpersonal Conflict (CR110A) Mediation Skills Level I (CR250) Nar..cyM.:Phee .. $ 465 Deborah Wlute Mar05-07 Resolving Conflict in the Workplace (CRJJ0B) Linda Dobmn-Sayer $ 465 $ �65 Mar 05 - 07 Mar06 Dealing with Anger (CR200) Assessments - Mediation (CR 975) Joan Balmer Mar07 Assessments - Mediation (CR975) Once Upon a Conflict: Story & Metaphor in Conflict R esolution (CR 413) Negotiation Skills Level I (CR260) Centre Assessor Gary Harper Mar04- 06 Mar07 Mar 10- 12 Mar 10- 12 Mar 10- 14 Mar 13 - 14 Mar 17 Mar 17 - 18 Mar 17-21 Mar 1 8 Centre Assessor Deborah White Foundations of Peacemaking & Restorative Justice (PRJlOO) Mediation Skills Level II (CR 400) Terry Waterhouse & Phil Gatensb Elizabeth AzmierStewart Asserting Yourself in Conflict Situations Linda Dobson-Sayer (CR 105) Reality Check- Negotiation (CR910) Centre Assessor Group Dynamics (CR 504) Joan Balmer Negotiation Skills Level II (CR360) Ron Monk Centre Assessor Kelly Henderson Mar20 Reality Check- Negotiation (CR910) Resolving Conflict in the Workplace (CR110B) Assessments - Negotiation (CR950) Mar21 Assessments - Negotiation (CR950) Centre Assessor Mar24 Use It or Lose It (CR930) The Art of Refrarning (CR366) Coach Deborah White Critical Skills for Communicating in Conflict (CR102) Sue Yerxa Mar 19 -21 Mar24 Mar24-25 Mar24-26 Dealing with Anger (CR200) Mar25 The Practice of Mediation (CR557) Mar26 Centre Assessor Mario Govorchin Lee Turnbull Ethical Dilemma for Mediators (CR326) Lee Turnbull STUDEN IN.PO $ .500 $ 465 !J, 315 $ 315 $ 1 55 $ 465 $ 465 $ 715 $ 310 $ 215 $ 310 $ 715 $ 215 $ 465 $ 315 $ 315 $ 155 $ 1 55 $ 310 $ 465 $ 205 $ 155 69 Course Schedule by Location Mar 26-28 Apr 01 - .03 Apr 02- 03 Apr 03-05 Ap107-08 A{;r07-08 Ap, 07-09 Apr09- 11 JimToogood Mediation Skills Level I (CR250) Dale Zaiser Negotiation Skills Level I (CR260) Michael Fogel Mediation Skills Level III (CR829) Resolving Conflict in the Workplace Nrn:i Hughes (CRllOB) Asserting Yourself in Conflict Situations Mario Govorchin (CR105) Deborah White/Larry Negotiating within a Labour Context (CR501) Gregg Mediation Skills Level I (CR250) Terry Harris Kelly Henderson Dealing with Interpersonal Conflict (CRilOA) Apr 10- II Ed Jackson C1itmtl Slolls for Communicating in Conflict !_CR102) AprlO- 11 Cm, P.(l(edurt (CK846) Terry Harris Apr 14-15 Ron Monk Challenge:; ofFadhtating (CR508) Joan Balmer Apt 14- 16 Resolving Conflict in the Workplace !CR110B) Apr 14-16 Sue Yerxa Dealing with Anger (CR200) Apr16 &cabliming a Community Justice Jacquie Stevulak Prog1am: A Rest-0rafr1e Approach (PRJ104) Apr22 Dale Trimble Applying the W1�dom of Meditation (CR109) Apt 22-2.3 Arthur Ridgeway Shifung fiom Po�icions to lntei·e�ts (CF302) Apr22-24 Jill Schroder Negoti.ttlon Skills Level I (CRU,O) Apr 23-25 Linda Dobson-Sayer Mediation Skills 14:Vel I (CR250) Apr24-25 Negoti;,ttng with Difficult People: Arthur Ridgeway Making It Hi.rd to Sa No (CR%2) Apr24-26 Dealing '\\1th Incerprnonal Conflicc JilnToogood (CRllOA) Rc:ahcy Check- Negouanon (CP.910) Apt28 Centre Assessor Apr28-29 Crttic..tl Sk1l!.s for Communicadng in Gary Harper Confh.., (CR102) Apr28-29 The P.ffu.."CS ofVictJ:mization (PRJ103) Jo,: $olanco Apr 2.13 - May 02 Mediation Skills Levd II (CR400) Donna Soules · Medi.icing Corisoou.d:,: Being Real & Michael Fogel Apr29-30 BecommgAware (CR858) Apr30 Puigtam and C=r Informaoon SCSI.ton Centre Staff MayOl-03 Joan Balmer Dynanu.;$ of Power (CR320) M.i,01,0. J�. r,, rg11tW11,,,, ltill, I� fl I rFm11•1g C/11>$ I '.r1r.Hu hr r .?f!-f.,,.o; May05 May05-06 .May05 - 07 Mw05-07 May07-08 May07-09 May12-14 70 ,r lU n. lkalicy Check - Negot1atio11 (CR9 l O) M�diating Court-Ba� & NonRdat10nshtp Cases (CR460) Resolving Conflict tn the Workplace (CRIIOB) Commurury Confo1enung (PRJ204). Coaching in Conflict S1tuat1ons (CRlll) Dealing with Anger (CR200) Med1:..non Skills Level I (CR250) $ 465 $ 465 $ 310 $ 465 $ 310 $ 310 $ 465 $ 465 $ 310 $ 310 $ 310 $ 465 $ 465 $ 155 $ 155 $ 310 $ 465 $ 465 $ 310 $ 465 $ 215 $ 310 $ 310 $ 715 $ 310 $ $ 465 $ .j.,� Centre As:.essor Jim Toogood $ 215 $ 310 Debor.tli White $ 465 Jacquie St�ak Lmda Dobson-Sayer $ 465 $ 310 Mano Govorchin Deboulh White $ 465 $ 465 T 0604-528-5608 or.ION I 1-888-799-0801 www.jibc.bc.ca/ccr Course Schedule by Location Negotiation Skills Levd I (CR260i Gary Harper Dealing with In.erpenonal Conflict Jill Schro�r (CRllOA) Usc It or l<>se It (CR930) Coacli �erong Younelf m Confiict Si_tuations SueYerxa (CR105) $ 4.65 $ 465 May20-23 May22-24 Vicam Offend� Medfation (PRJ202) Enc Sturunan $ .5 75 Resohing Conflict in the W'orkplace {CRllOBJ Joan&lmu $ 465 May26-28 Dealing with Anger (CR200) Eh:i:abeth A�m1er- $ 465 Mayl:3-15 May 13-15 May20 May20- 21 Stewart $ 155 $ 310 May26-28 Negutiation Skzlb Let•el I (CR260) JJI S,/,1orkt $ 465 May26-30 May27-29 Ncgotutwn Skills Level II (CR360) Dealing with lnterpe1soual Conflict (CRllOA) Assessments - Negotiauon (CR950) Assessments - Negorlation (CR950) Dale Zaiser Juan Balmer $ 715 C.entre AMessor Centre .AM=or $ 315 $ 315 May29-30 Critica/Skillsfor Comm1JI c:ourse num.bm are provided for Camo.�un regtstranon putpo,es. 74 I www.jibc.bc.ca/ccr 0604-528-5608 or 1-888-799-0801 ION Course Schedule by Location Duncan Malaspina Univenity College, 222 Cowichan Way, Duncan Course Date CouneName Instructor R.e&olvmg Conflict in the Workplace Dec 05-07 Donna Soules (HHJI005) Asserting Younelf in Conflict Situations Ron Monk May 23-24 (HHJIOI5) Feeltic,n and Divorce onAduln, (FAM103) 2003 cl.aro TBA Effcc� c;fSep.u:auon and Divo,ce .on Chlldrca (FAM104) 2003 dares TBA Substance Abu� !Esues in Family Justice (FAM108) 2003 dates TBA Multicultural It.mes in Family Justice (FAM109) 2003 dates TBA family Violence: Impact on Separanon :md Divotce (CORR605) . . Correspondence Course Date Coone Name Sep 03 Introduction to Family Justice SerVl(:es in BC (CORR606) lntroducrlon to Family Justice Seniccs in BC (CORR606) Oct 15 Nov 25 Introduction to Fami.ly Justice Services in BC (CORR606) 2003 dates TBA Introdu.:uon to Family }1Ut1cc Setviet:� 1n BC (CORR606) 76 Fees $ 475 $ 275 $ 275 $ 475 $ 475 $ 275 $ 475 $ 275 $ 475 $ 475 $ 475 $ 275 $ 475 $ 475 $ 475 $ 475 $ 275 $ 275 $ 475 Fees $ 450 $ 450 $ 450 $ 450 ION I FOR 604-528-5608 or 1-888-799-0801 www.jibe.be.ca/ccr Course Schedule by Location Are you enrolled in a post-secondary program? You may be eligible to transfer in Centre for Conflict Resolution courses for credit. Vi�it www.jibc.bc.ca/ccr for more details. Does your professional organization require continuing education credits? The Centre for Conflict Resolution's courses are recognized for continuing education credit by many organizations, includi ng: BC Human Resource Management Association BC A<;Sociation of Forresters BC Arbitration and Mediation Institute Alberta Arbitration and Mediation Society Check with your organization's education department. STUDE TI FO Starting on Page 90 .,. ,...,.. // Course Schedule by Course Name The Art & Science ofProblem Solving in Conflict Resolution (CR422 - page 38) Instructor Location Course Date Jun 02-03 Terry Neiman JIBC TheArt ofReframing (CR366 - page 44) Instructor Course Date Nov07 Ron Monk Nov25 Deborah White feb20 Nancv- McPhee M.1t24 Deborah White Jun 19 Deborah White Location Camosun JIBC Camosun JIBC JIBC Fees $ 310 Fees $ $ $ $ $ 185 155 185 155 155 Asserting Younelf in Conflict Situations (CR105 - page 44) ln�aot Course Date Lo,;ation Fees Sep 30- Oct 01 Sep 30 - Oct 01 Ocr24-25 Oct 26- 29 Nov28 -29 Jan 27 - 28 Feb U -12 Fehl7-18 Mai 13-14 Apr07. 08 May20-21 May23-24 Jun16-17 Jul 08 • 09 Jul 24 - 25 Aug14-15 $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ Jill Scluoder N311cy· Mn Jim Toogoorcrun Mar 03 .. 04 YWCA Mano Govorchin Marl9-20 Camosun Aug 14-15 Mario Govorcbin JrnC Fees $ 310 Fees $ 310 $ 525 $ 310 $ 370 $ 310 Mediating Consciously: Being Real & Becoming Aware (CR858 - page 49) Instructor C�urse Date Location Fees Michael Fogel .\pl 2�1- 30 JIBC $ 310 Mediating Court-Based & Non-Relationship Cases (CR460 - page 50) Course Date Instructor Locarion Fees May 05-06 Jun Toogood JIBC $ 310 Mediation Skills Level I (CR250 - page 48) Instructor Course Date Sep 17 - 19 Doni1a Soules Ou:08-1!} Linda Dobson-Sa"ei ,.. Nov05 • 07 Deborah '\X'hm: 84 www.jibe.be.ca/ccr Loc.ition JIBC JIBC JIBC Fees $ 465 $ 465 $ 465 0604-528-5608 or 1-888-799-0801 10.N Course Schedule by Course Name Nov 14 - i6 Nov 18-20 Nov28-30 Dec04- 06 Feb04- 06 Mar04-06 Mar 20-22 Mar26-28 Apr07 -09 Apr 23-25 May 12-14 May 12 - 14 Jun09 - 11 Jul 02-04 Aug06- 08 Aug25-27 Jani;:;: Bateman Ron Monk Linda Dob1on-Saver Kelly Henderson Jill Schroder Debor�h White s�dyDunlop JimToogood Terry H,irris Linda Dobson-Saye.� Deborah White Brian Frank Sandy Dunlop Janice Bateman Ed Jackson Gary Harper OUCVemon $ 550 YWCA YWCA $ 465 $ 470 $ 465 $ 465 $ 465 $ 572 $ 465 $ 465 $ 465 $ 465 $ 470 $ 465 $ 465 $ 465 $ 465 Camosun JIBC JIBC JIBC NIC JIBC YWCA JIBC JIBC Camo�un JIBC JIBC JIBC Mediation Skills Level II (CR400 - page 48) Course Date Instructor Location Fees Oct21 -25 Dec02- 06 Decl0-14 Mar 10 - 14 Apr28 - May 02 Jun02-06 Jul 14-18 Aug 18 - 22 RonMonk Deborah White Elizabeth Azmier-Stewart Elizabeth Azmier-Srewart Donna Soules Deborah White Stacey Holloway Donna Soules JIBC JIBC Camosun JIBC JIBC JIBC JIBC JIBC $ 715 $ 715 $ 725 $ 715 $ 715 $ 715 $ 715 $ 715 Mediation Skills Level III (CR829 - page 49) Course Date Instructor Location Fees Apr 02 -03 Michael Fogel JIBC $ 310 Multicultural Issues in Family Justice (FAM109 - page 61) Course Date Instructor Location Fees Sep 16 Nov04 2003 dates TBA n/a n/a n/a On-Line On-Line On-Line $ 275 $ 275 $ 275 Negotiating with Difficult People: Making It Hard to Say No (CR362- page 46) Course Date Instructor Location Fees Octl7-18 Apr24-25 Jun 20-21 Arthur Ridgeway Arthur Ridgeway Arthur Ridgeway JIBC JIBC Camosun $ 310 $ 310 $ 370 Negotiating within a Labour Context (CR501 - page 46) Course Date Apr07 -08 Instructor Location Fees Deborah White/Larry Gregg JIBC $ 310 STUDE T Starting on Page 90 85 Course Schedule by Course Name Negotiation Skills Level I (CR260 - page 46) Course Date Instructor Sep 25-27 Oct 07 - 09 Oct16-18 Oct 29 - 31 N<-'" 12- 14 Nov 27-19 Kelly Henderson· Ron Monk Dale Zaiser Ed Jackson Jim Toogood Stacey Holloway Terry Harris De.:. 10-12 Dale Zaiser Jan29-:H Dunc.in Stewart Feb 06-08 Feb 13-15 Janicc: Bateman J1mToogood Feb 19 • 21 Mo1r 10- 12 Dr.bor.thWhttt Apr 01- 03 Dale Z.User Apr22-24 Jill Scluoder \-h·Ol.llII 1 'i, J.2. '-Inn H •�h,· 29 'lunO"> Marl3-15 Gary Harper Jil!Schrodct Mo1y 26 • 28 May29-31 Linda Dobson-S:.yer Jun 03- 05 Linda Dobson-Sayer JiinlS-20 Dal� Z.uset JimToogood Jun 2J-25 Jul 16- JS Nancy .McPhee Jt1129- :n Gary Harper Aug 19-21 Dale Zal;er Locatiop Fees JIBC Camosun JIBC JIBC JIBC JIBC JIBC JIBC Camosun OUC Penticton YWCA JIBC JIBC JIBC $ $ $ $ $ $ $ $ $ $ $ $ $ $ ' C lc-·rnmg I l s JIBC YWCA Camosun JIBC UCFV JIBC JIBC JIBC JIBC $ $ $ $ $ $ $ $ $ 465 470 465 465 465 465 465 465 470 550 465 465 465 465 <,', 465 465 470 465 470 465 465 465 465 Negotiation Skills Level II (CR360 - page 46) Course Date lnstructOr Location Fees Nov 18-22 Dec09-13 Mar17-21 .May26-30 Jun 16-20 Jun23-27 Jul 21- 25 Aug21-27 DaleZaim Mmo Gov01clun Ron Monk Dale Zaiser Nanc.y McPhee RonMl)lik Deborah Wh,te Mano Go"<'lclun JIBC JIBC JIBC JIBC JIBC Camosun JIBC JIBC $ $ $ $ $ $ $ $ 715 715 715 715 715 725 715 715 Once Upon a Conflict: Story & Metaphor in Confl!.ct Resolution (CR413 - page 42) Course Date Instructor 'Location Fees Mar07 Gary Harper JIBC $ 155 Parent/Teen Mediation (CR419 • page 61) 86 Course Date Instructor Location Fees Feb14-16 Sandy Dunlop JIBC $ 465 I FORM.A'. .. ON 604-528-5608 or 1-888-799-0801 www.jibc.bc.ca/ccr Course Schedule by Course Name Parent/Teen Mediation Practlce(CR420 -page 61) Course Date Mar to Jul Instructor ,_ Rick Singer Location JIBC Fees $ 500 Peacemaking Circles: A Process for Building Consenlus &: Relationships (PRJ205 -page 58) Course Date Instructor Location Fees Jul22-24 Rose Rowlands & Mark JIBC $ X'edge 1 The Practice of Mediation (CR557 - page 50) Instructor Course Date Location JIBC LeeTmnbull Mar25 465 Fees $ 205 Professional Ethics and Standards of Conduct (FAM102- page 62) Instructor Location Course Date Fees TBA n/a On-Line Program and Career Information Sessions (page 37/88) Instructor Location Course Date Oct23 Centre Staff Centre Staff Nov27 Jan22 Feb19 Centre Staff Centre Staff Centre Staff Carnosun JIBC Apr30 Jun25 Centre Staff Centre Staff JIBC JIBC Sep25 Carnosun JIBC JIBC $ 275 Fees $ $ $ $ $ $ $ - - - Questions and Questioning (CR318 - page 45) Course Date Instructor Location Fees Nov27 $ 155 Gordon Sloan JIBC Reality Check - Mediation (CR920 - page 51) Instructor Location Course Date Jan30 Jan31 Feb03 Feb04 Centre Assessor Centre Assessor Centre Assessor Fees JIBC JIBC $ 215 JIBC $ 215 $ 215 $ 215 Jul10 Centre Assessor Centre Assessor Jul11 Jul24 Centre Assessor Centre Assessor JIBC JIBC JIBC JIBC Jul25 Centre Assessor JIBC $ 215 $ 215 $ 215 $ 215 Reality Check- Negotiation (CR910 - page 47) Course Date Instructor Location Fees Sep16 Sep23 Oct28 Nov04 Centre Assessor Centre Assessor Centre Assessor JIBC JIBC JIBC $ 215 Centre Assessor JIBC $ 215 INFO STUDENT Starting on Page 90 $ 215 $ 215 87 Course Schedule by Course Name Nov06 Nov08 Nov15 Jan16 Jan20 Jan27 Feb 17 Camosun JIBC JIBC Camosun JIBC JIBC JIBC JIBC JIBC JIBC JIBC Camosun Camosun JIBC JIBC JIBC JIBC $ 250 In�ttuctor Location Arthur Ridgeway JIBC Fees $ 340 Centre Assessor Centre Assessor Centre Assessor Centre Assessor Centre Assessor Centre Assessor Centre Assessor Centre Assessor C.¢ntreAssessor Centre Assessor Centre Assessor Centre A=or Marl7 Mat 18 Apr28 May05 May21 Jul07 Jul14 Jul15 Jul21 Jul22 Centre Assessor Centre As6™vr Centre A,se"or Cenne A�$eswr Centre Asse5sor Reconciling Difference� (CR834 • page 42) Course Date Nov14-15 Resolving Conflict in the Workpla.::e (CRUOB. page 42) Location Course Date Instructor Sep 23 -25 EdJv..kson JIBC S ep 26. 28 Dun.can Stewart Camosun Jill S<.hroder YWCA Ocr. lJ2-04 Sue Yerxa Oct17-19 OVC Penticton Oc�22-24 Janice Bateman JIBC Nov04 • 06 Nanc.y .McPhec JIBC Nov 20-22 JIBC Sandy Dunlop JIBC Dec03-05 Joan Balmer Dec.05-07 DoM.a8oules Mala\pina Duncan JanlS-17 Terr{ Harris JIBC Jan27 -29 Ron Monk Camosun Feb 03-05 Brian. Frank JIBC; I1 'i. r ;.A '.-..enins da.ss) i;, 1.--1. 10. r. • ! n Hughe, far Ob&::� Feb 18 • 20 Ron Monk JIBC Feb 26.2.2 Donna Soufos NIC Mar0S-07 Linda Dob�on-Say-er YWCA JIBC Kelly Henderson Mar 19-21 SueYetxa UCFV Apt02-04 Apr 03-05 JIBC NymHw.,hes Apt 10-12 BnanFrank Camo\un Joan Balmer Apt 14 · 16 JIBC Debo1ah White tvfay 05 -07 JIBC JIBC Joan Balmer May22-24 GaryHarper JIJ3C Jun 16-18 88 $ 215 $ 215 $ 250 $ 215 $ 215 $ 215 $ 215 $ 215 $ 215 $ 215 $ 250 $ $ $ $ $ 250 215 215 215 215 Fees $ 465 $ 470 $ 465 $ 550 $ 465 $ 465 $ 465 $ 465 $ 470 $ 465 $ 470 $ 465 � �·i� $ 465 $ $ $ $ $ $ $ $ $ $ 572 465 465 470 465 470 465 465 465 465 I FORM.A I ON www.jibc.bc.ca/ccr 604-528-5608 or 1-888-799-0801 T Course Schedule by Course Name Jul02 - 04 Jul23 -25 Aug11 • 13 Aug26 -28 Mar.i.o Govorchin Eel Jackson JimToogood Nancy Mc.Phee JIBC JIBC JIBC JIBC Role of the Family Justice Counsellor (FAMlOl - page 62} Location {Dstrll(.tOE Course Date On-Line nh. TBA 465 $ 465 $ 465 $ 465 $ Fees $ 475 Separate Meetings: Pre--Mediation and Caucusing (CR415 - page 50) lnsuuctor Location Pees Course Date JIBC Jan21 -22 Michael Fo&d $ 310 Shifting from Positions to lntereus {CR302 - page 45) Instructor Course Date Location Arthur Ridgeway JIBC Oct15 -16 Arthur Ridgeway Cmlosun Nov0l -02 JIBC Arthur Ridgeway Nov12-13 Arthur Ridgeway JilK Feb10 -11 JIBC Arthur Ridgeway Apr22 -23 JIBC Arthur Ridgeway Jun23 -24 Fees $ 310 $ 370 $ 310 $ 310 $ 310 $ 310 Substance Abuse Issues in Family Justice (FAM108 - page 62) Location Instructor Course Date On-Line Oct07 n/a On-Line Nov25 n/a On-Line n/a 2003 dates TBA Fees $ 275 $ 275 $ 275 Unfinished Business (CR316- page 43) Instructor Course Date Arthur Ridgeway Feb12 -13 Arthur Ridgeway Feb28 - Mar O1 Location JIBC Camosun Fees Use It or Lose It (CR930 - page 43) Instructor Course Date Coach Dec02 Coach Mar24 Coach May20 Coach Jul11 Location JIBC JIBC JIBC JIBC Fees $ 310 $ 370 $ 155 155 155 $ 155 $ $ Victim Offender Mediation (PRJ202 - page 58) Location Instructor Course Date JIBC Eric Stutzman May20-23 Fees $ 575 The Wisdom of Meditation (CR109 - page 43) Location Instructor Course Date JIBC Dale Trimble Apr22 Fees $ 155 STUDENT INFO Starting on Page 90 89 Student Information - Working in Dispute Resolution CAREER OPTIONS IN DISPUTE RESOLUTION For people seeking employment, the Certificate in Conflict Resolution can be a significant asset on a resume in combination with other education and experience. The vast majority of people taking Centre for Conflict Resolution courses do not plan on working in the Alternate Dispute Resolution (ADR) fi,eld. They are often already employed and are acquiring new skills and concepts in order to enhance their effectiveness in their current career. People who want to make their living in the field of dispute resolution should know: • Most people who work in the dispute resolution field are in private practice as mediators, facilitators and trainers. • While there is currently no legislation in B.C. governing who can or cannot call themselves a mediator, there are voluntary professional certifications available through mediator membership organizations. • There are requirements of training and experience for applying to the B.C. Mediator Roster (details on page 91). • It is still very unusual for a person to make their living exclusively through private practice mediation. Many private practice ·mediators combine a mediation practice with other forms of practice or another job. • Making a living as a private practice mediator requires building up a client base over time, usually based on word-of-mouth reputation. Mediators, like any self-employed business person, have to be creative and persistent in marketing their services. • Trained but inexperienced mediators can acquire hands-on supervised practice through the Court Mediation Practicum Society (details on the Society are included in this section). • Most people working in Peacemaking and Restorative Justice are already employed in the education and justice fields. • Most Peacemaking and Restorative Justice community programs are staffed primarily by volunteers. For more information on working in the alternate dispute resolution field, check the ConRes Web Resources link at our web site at www.jibc.bc.ca/ccr. PROGRAM & CAREER INFORMATION SESSIONS You can learn more about the accreditation and career options available in the dispute resolution field by attending one of our program and career information sessions. The sessions are free, and are scheduled as follows: JIBC Campus, New Westminster (no pre-registration required) • October 23, 2002, 7-9 PM, Room C226 • November 27, 2002, 12-2 PM, Room C207 • February 19, 2003, 12-2 PM, Room C202 • April 30, 2003, 7-9 PM, Room C200 • June 25, 2003, 12-2 PM, Room C200 90 Camosun College, Victoria (pre-register for course BSJI990V by calling 250-370-3841) • September 25, 2002, 7-9 PM, Camosun, Victoria • January 22, 2002, 7-9 PM, Camosun, Victoria I www.jibe.be.ca/ccr RMATION 604-528-5608 or 1-888-799-0801 Student Information ~ Accreditation MEDIATOR ACCREDITATION Two practitioner organizations offer an accreditation process for mediators. Accreditation requires a certain number of hours of training and practical experience and the successful completion of a skills-based assessment. For further information about mediator accreditation, please contact these organizations directly: • B.C. Arbitration and Mediation Institute 604-736-6614 or 1-877-332-2264 For JI courses that qualify towards the C. Med. (chartered mediator) status granted by the Arbitration and Mediation Institute of Canada, check the AMIC web site: www.amic.org • Family Mediation Canada 519-836-7750 Web site: www.&nc.ca, email: fmc@fmc.ca B.C. MEDIATOR ROSTER (CML & FAMILY) The B.C. Mediator Roster Society manages a list of civil and family mediators who have met minimum training and experience criteria, and who have subscribed to defined Standards of Conduct. The list, which consists of the Civil Roster and the Family Roster, is available to lawyers, judges, government agencies, and to any other otganization or member of the public who wishes to resolve disputes using mediation. Mediators who wish to be placed on the Civil Roster or the Family Roster are required to meet the Society's admission criteria. These include training and experience requirements, references, liability insurance and adherence to the Society's Standards of Conduct. The training requirements are as follows: 1. (a) For the Civil Roster: 80 hours of core education in conflict resolution and mediation theory and skills, provided that 40 of those hours are focused on mediation and include 10 hours of simulated or role-play mediation under direct supervision. (b) For the Family Roster: (i) Certification by Family Mediation Canada; OR (ii) 80 hours of core education in conflict resolution and mediation theory and skills, provided that 40 of those hours are focused on mediation and include 10 hours of simulated or role-play mediation under direct supervision, and 24 hours are focused on issues specifically relating to family dynamics in separation and divorce including power imbalances and abuse. 2. For both Civil and Family Rosters: For non-lawyers, a minimum 2 days (14 hours) of instruction in civil procedure. This is in addition to the other training requirements. 3. For both Civil and Family Rosters: 20 hours per year of ongoing professional development or continuing education related to the field of dispute resolution. The British Columbia Roster Society has accepted applicants who have taken courses offered by The Centre for Conflict Resolution. A list of these courses and additional requirements for admission are available at: http://www.mediator-roster.be.ca/ becoming.html British Columbia Mediator Roster Society P.O. Box 9280 Stn. Prov. Govt. Victoria, B.C. V8W 9J7 EDonUPageLES COURSE SCHStarting 64 91 Student Information - Accreditation Telephone: 1-888-713-0433 Fax: (250) 387-1189 E-mail: mediators@mediator-roster.bc.ca Website: www.mediator-roster.bc.ca COURT MEDIATION PRACTICUM PROGRAM The Court Mediation Practicum Program has been designed to provide an opportunity for trained but inexperienced mediators to practice mediation skills in a high quality practicum environment. Participants in the program take part in 10 Small Claims Court mediations of approximately 2 hours each. Practicum mediations are scheduled in the Robson Square, Surrey and Nanaimo registries. These mediations are supervised by mentors who assist the mediators to prepare for and conduct each mediation and provide constructive feedback following each mediation. Anyone who has received a minimum of 5 -full days of interest-based mediation training, including at least 10 hours of role-playing experience, may apply to participate in the program. lf you have questions regarding your training qualifications, please contact the program for further information. Classes of between 12 and 16 mediators begin periodically throughout the year in accordance with demand for mediation services. Whenever a new class is ready to be filled, qualified applicants on the waiting list will be contacted in order of application date and offered a position in the class. Completion of the practicum depends upon mediator availability, volume of cases referred to the program and cancellations of mediations by parties. The average completion time is 3 to 5 months. The fee for the Practicum is $2,140 ($2000 plus GST). The fee is payable on acceptance to the Program. To apply for the practicum, or for further information, please contact: Court Mediation Practicum Program 177-800 Hornby Street, Vancouver, BC V6Z 2C5 Phone: 604-684-1300 or 1-877-656-1300 Fax: 604-684-1306, email: info@courtmediation.com COURT MEDIATION PRACTICUM PROGRAM ABORIGINAL BURSARY In order to improve the accessibility of the Court Mediation Practicum Program to aboriginal mediators and dispute resolution practitioners, the Law Foundation of British Columbia has provided funding for four bursaries. For more information, eligibility criteria and the application package visit us on-line at www.jibc.bc.ca/ccr or e-mail the Court Mediation Practicum Program at info@courtmediation.com Credit for Prior Learning and Experience PRIOR LEARNING ASSESSMENT AND RECOGNITION Prior Learning Assessment and Recognition (PLAR) is a process for granting credit in a post-secondary program based on what you know and can do, no matter where or how you gained your knowledge and skills. The PLAR process is an active partnership between the JI and the student, and involves documenting your learning so we can assess it for credit. The maximum amount of credit that can be awarded through PLAR is 50% of our Certificate hours, regardless of specialization. I already took some courses. Can I get credit for them? You may be entitled to receive credit for anything we teach at the Centre for Conflict Resolution based on similar training that you took somewhere else. These might be other College or University courses, or workshops through your workplace or a community organization. To receive credit for comparable training the course or workshop you took needs to be quite similar to one or more of our courses. I haven't taken any courses but I have been using these skills for years. Can I get credit? Provided that you are able to demonstrate to us that your knowledge and skills gained through work and life experience are comparable to what you would learn in one or more of our courses, you may be entitled to receive credit. How much does it cost? A processing fee is charged on each PLAR application. The fee is based on the work involved in assessing the candidate and is not based on credit awarded. The fee is non-refundable and must be submitted with your PLARapplication. The maximum fee is $250, and most applications are assessed between $25 and $150. How long does the process take? Each situation is unique and time the required to complete the process can vary between a few days or a few weeks. I'm interested in applying. What should I do? Contact us at 604-528-5608 or e-mail: conresplar@jibc.bc.ca and ask for our PLAR Application Package or find it on our web site: www.jibc.bc.ca/ccr. We can also make the PLAR process available in a range of formats such as large print, oral interview and sign language interpretation. Let us know what meets your needs. TRANSFER CREDIT The Centre for Conflict Resolution is actively involved in pursuing transfer credit agreements with other post-secondary institutions. As this calendar went to press, Centre for Conflict Resolution courses qualified for transfer credit at University College of the Fraser Valley, Athabasca University, University of Victoria, Douglas College, Malsapina College and Camosun College School of Business. Complete details are available by request or on our website. Additional transfer credit agreements are under negotiation. For more information on transfer credit, including the current list of participating schools and programs, please consult our website, or call 604-528-5608. COURSE SC H EDUL.ES Starting on Page 64 93 Student Information - Facilities JUSTICE INSTITUTE MAIN CAMPUS McBride and 8th Avenue, New Westminster Parking: Parking at the JI campus is free of charge. Overflow parking is available next door at the Canada Garnes Pool. Telephones: Pay phones are available on campus. In consideration of other participants, cellular telephones and pagers must be turned off while class is in session. Food on campus: Cafeteria hours of operation are from 7:00 AM to 4:00 PM Monday through Friday. During July and August, the cafeteria closes at 3:00 PM. Vending machines are located in the atrium. Cash and Interac are accepted for cafeteria purchases - cash only at the vending machines. Food is not permitted in the classrooms. ATM: An automated teller is located in the main lobby. This machine is operated by a private company that charges fees for use. Studmt Message/Bulktin Board: A general student message/bulletin board is located on the ground floor leading to the cafeteria. For information about the conflict resolution field and to sign up for practice groups, see the Centre for Conflict Resolution bulletin board on the second floor near room C200. The Justice Institute remains open weekday evenings until 9:00 pm and most Saturdays excluding July and August, and the cafeteria and common areas are available for students who wish to organize practice groups to meet on campus. Students with Disabilities: The Justice Institute has received funds from the Ministry of Advanced Education to provide classroom support for students with disabilities attending courses at the Institute. For more information on the services available please call 604-528-5588 or TDD/TIY at 604-528-5655. Note: Facilities available at other locations vary. When registering for a course at one of our partner locations, please check to see what options are available on­ site. 94 INFORM_ATIO www.jibc.bc.ca/ccr 604-528-5608 or 1-888-799-0801 Student Information - Policies and Regulations TIME AND LOCATION OF CLASSES Courses at the Justice Institute main campus are normally held between the hours of 9:00 AM and 5:00 PM. Check the video monitor by the main reception desk for your classroom number. Downtown Vancouver (YWCA) courses are held on the 4th floor from 9:00 AM to 5:00 PM for daytime classes and 6:00 PM to 9:30 PM for evening classes. For courses held at other locations, please check the course times and room locations when you register. PRACTICE GROUPS Some students find it beneficial to form practice groups outside of class time. These groups allow students to further develop their skills, and obtain feedback from others who have received the same training. The Centre encourages these groups, however is unable to facilitate the formation of groups because of the confidential nature of student records. Students are invited to use the Centre's bulletin board on the second floor near room C200 to post notices regarding practice groups. INSTRUCTOR SUBSTITUTIONS Our course schedule includes the name of the instructor we have booked for each course. Occasionally, a substitution is required. Registered students are given advance notice of instructor substitutions on a best efforts basis, using the contact information available on our student records system. We regret that we are unable to reimburse students for any costs associated with their decision to drop a course as a result of an instructor substitution. Students can transfer to another scheduled course without penalty, provided space is available. COURSE CANCELLATIONS A full refund of tuition fees will be issued for courses cancelled by the Justice Institute. In every case, as much advance notice as possible will be provided. The Institute is not responsible for participants' expenses (e.g., airline or hotel reservations) if a course must be cancelled. The Institute reserves the right to cancel courses. We truly regret any inconvenience this may cause. VIDEOTAPES Students are encouraged to bring a VHS videotape to record their skills practice role-play sessions in required courses. Blank videocassettes can be purchased at the JI Store. ATTENDANCE REQUIREMENTS In order to use a course for credit toward any certificate or specialization, a status of 'credit granted' is required. Our. course credits are based on full attendance, participation and role-play completion, as follows: 1 or 2 Day Course: You must attend the full course to receive credit. 3, 4 or 5 Day Course: Students who miss more than 7 hours of classroom time must repeat the entire course at their own expense. Students who miss less than 7 hours of classroom time will receive a status of 'no credit granted' for the course on their student record. This status can be updated to 'credit granted' by attending a Use It or Lose It Clinic. All Courses: If the course involves a coached skills-practice role-play, you must COURSE SC H J E Starting on Page 64 95 Student Information - Policies and Regulations complete your role-play, or you will receive a starus of 'no credit granted' for the course on your student record. This status can be updated to 'credit granted' · by attending a Use It or Lose It Clinic. STUDENT CODE OF CONDUCT Participants in courses offered or sponsored by the Justice Institute of BC are required to abide by the Institute's Student Code of Conduct. Refer to the JI website for more information. HARASSMENT AND DISCRIMINATION The Justice Institute is committed to a learning and working environment free from harassment and discrimination. Our policy states: The Justice Institute of BC and the British Columbia Government and Service Employ ees Union (BCGEU) are committed to providing a learning and working environment where the individual differences of all employees and students are valued and respected. All members ofthe Justice Institute community are entitled to be treated fairly and with dignity, free from harassment or discrimination. The Justice Institue of BC and the BCGEU do not condone and will not tolerate any discrimination or harassing behaviour which undermines the dignity, self esteem and productivity ofany employee or student. If you want more information about the JI's anti-harassment and anti-discrimination policy, or if you want to talk about something that is concerning you, please contact Carrie Gallant, Director, Centre for Conflict Resolution, 604-528-5613 or cgallant@jibc.bc.ca TRANSCRIPTS A transcript and certificate will be mailed to graduates. The cost of additional documents is $5 per copy. TAX DEDUCTION You may deduct tuition fees from your taxable income if the total amount exceeds $100 for the year. Income tax receipts will be issued in February for all prior year courses. COURSE FEES - REFUNDS JI course registration fees are refundable provided we receive notificat.ion of cancellation one week (7 days) prior t� the course date. Refunds are subject to an administrative charge of $25.00. Note: Refund policies differ. If you register with one of our partner institutions, please familiarire yourself with the policy of the sponsoring institution. TRANSFERS The JI Registration office must receive notification regarding transfer from one course to another one week (7 days) prior to the date of the course you are transferring from. Transfers are subject to an administrative charge of $25.00. 96 I F0 www.jibc.bc.ca/ccr IO T 604-528-5608 or 1-888-799-0801 Student Information - Policies and Regulations NEGOTIATION/MEDIATION ASSESSMENTS Students will be permitted to register for these assessments only upon successful completion of the relevant Level II course. If you wish to cancel or reschedule your assessment, you will be charged a cancellation/transfer fee of 50% of the regular fee. PARTICIPANT SUBSTITUTIONS Substitutions are welcome as long as the substituting participant has completed the course prerequisites. The substituting participant must obtain a substitution form from the Registration Office. NSF CHEQUES A fee of $15 applies to all cheques returned "not sufficient funds." ADDRESS OR NAME CHANGE Please inform us of any change to your name or address so that we can update our records and stay in touch with you. SUGGESTIONS AND COMPLAINTS If you have suggestions on how we could improve our course and program, please let us know. We appreciate your input! Call 604-528-5608 or 1-888-799-0801, or email conres@jibc.bc.ca E Page1 64 COURSE SC Starting on 97 Student Information - Registration REGISTRATION For courses offered at the JI Main Campus and our Downtown Vancouver location: In person: By phone: By fax: TDD/TIY: On-Line: JI Main Campus, Registration office, Main Floor Office hours: 8:00 AM to 4:30 PM, Monday to Friday 604-528-5590 604-528-5653 604-528-5655 8:30 AM - 4:00 PM, Monday to Friday www.jibc.bc.ca - available in 2003 To register by fax or mail, use a photocopier to expand the form on page 99, or download the form from our website. W hen registering by telephone, please review the form on page 99 first, and have this information handy. For courses offered at other locations, please contact the college directly. Contact numbers for these colleges are included in the course schedule on page 64. REGISTER EARLY Many courses fill quickly, so register early to avoid disappointment. Registrations are accepted on a first-come, first-serve basis. Registration cannot be completed until we receive full payment for the course(s). Post-dated cheques will not be accepted. CONFIRMATION OF REGISTRATION Confirmation of registration is sent to students by mail. We are unable to confirm registration by fax. Ifyou have questions regarding your confirmation, please contact a registration representative by telephone at 604-528-5590. STUDENT PERSONAL EDUCATION NUMBER The Ministry of Education has extended their student number system, called the Personal Education Number (PEN), into the post-secondary system. Each institution will be able to issue PEN numbers to students who do not already have an assigned number. In order to issue the number, we must collect information on gender and level ofeducation. This information is collected under the authority of the Freedom oflnformation and Protection ofPrivacy Act, and is needed to process each student's registration. 98 Student Information - Regisrration Form ----Jl­ I�lE OFBC. COURSE REGISTRATION FORM (Fields marked with an asterisk* are mandaton1 for nowmment reoortino oumoses. lnfonnation is nrotectecl under nriva� lenislation. \ CURRENT DATE: HAVE YOU EVER TAKEN A COURSE AT THE JUSTICE INSTITUTE OF B.C.? I IF YES, JI STUDENT NUMBER (IF KNOWN): PEN (IF KNOWN): *LAST NAME *FIRST NAME POSITION ORGANIZATION The followina is mv: □ Work address *STREET NAME AND ADDRESS *POSTAL CODE/ ZIPCODE EVENING OR HOME PHONE DAY PHONE ( ( □ *DATE o, BIR'TH (MM po /fY); -aMMIGRA.TION STATUS: □ I □ 0 FEMALE I ( CELL PHONE ( I ) �GER ) □ NIA □ PREVIOUS NAME useo FOR REGISTRATION, IF ANY: PERMANENT REs1oeNT □ 0 OTHER (SPECIFY) : NON-cANM>IAN STUDYING OUTSIDE CANADA llNKNOWN 'GENDER: 0 MALE MIDDLE NAME OR INITIAL FAX ) CANADIAN CITIZEN □ NO *COUNTRY *PROVINCE/STATE E-MAIL ADDRESS ) YES □ Home address. I *CITY/TOWN □ ARE YOU OF ABORIGINAL HERITAGE? STUDENT VISA □ YES □ OTHER VISA □ No 01SAB1LITIES OR SPECIAL REQUIREMENTS (PLEASE DESCRIBE): Manv JI courses have orel'80u/sltes. Please r&ad our course desctlntlons carefUl/v before undertakino to reolster In s course. COURSE NO. COURSE NAME START DATE COURSE FEE TOTAL FEE Note: Under current regulations JI courses are GST-exempt. ENCLOSED tS MY COURSE FEE PAYMENT BY: C;I Cheque or money order. □ Mastercard □ VISA Cheque Issued by O student or O _______________ Name of Card Holder. ___________________ CARD NUMBER: SlONATUl\E 01' CARO HOLDER: □ P/oose check this box Ifyou do not want to I EXPIRY DATE MM/VY· receive future ma/lings about JIBC programs. JI USE ONLY: AUTIIORlZAl'ION NUMBER Send your registration form and payment or the same lnforma«on by e-mail to: Justice Institute of BC, 715 McBride Boulevard, New Westminster, BC, Canada, V3L 5T4 For registration only: Phone (604) 528-5590; Fax (604) 528-5653; e-mail: reglstratlon@Jlbc.bc.ca Please use one registration form per student. Photocopy this form for use by each additional student. Register by phone: 604-528-5590 Register by fax: 604-528-5653 Register by TDD/TTY: 604-528-5655 Register Early! Courses have limited space and often fill quickly. Don't be disappointed! Don Page ES COURSE SC Starting 64 99 Student Information - The JI Library When you enroll in the Conflict Resolution Certificate Program you are eligible for borrowing privileges at the JI Library. If you are not yet enrolled in the certificate program, you are welcome to use the Library resources in the Library and may borrow thr�ugh interlibrary loan. Contact the Librarian at your ministry, office, community college, university or public library. Visit us in person: Monday to Friday - 8:00 AM to 5:00 PM Saturday (September to June) - 10:00 AM to 5:00 PM. Or on the Web: www.jibc.bc.ca/about!f-library.html WEB RESOURCES Our website can provide you with the following information and resources: Bibliographies: These lists ofbooks and videos in the JI Library are updated monthly. Pick them up in the Library or on the web (choose Bibliographies on the Library website). • Conflict in the Schools • Conflict Resolution • Mediation • Negotiation • Partnering • Restorative Justice 'Web Resources: We have collected and annotated web sites about conflict resolution. Navigating the web for conflict resolution made easy (choos� Web Resources on the Library website). Library Catalogue: The Library collection is now on the internet, accessible from your home or office (choose Library Catalogue on the Library website). Whats New: Check out our new book and video titles on the web (choose What's New on the Library website). 100 www.jibc.bc.ca/ccr F ORMATION 604-528-5608 or 1-888-799-0801 Student Information - The JI Library BOOKS Here is a small sampling from the more than 15,000 book titles available in the library: • Family Mediation Handbook (HQ 838 L36 2000) • Getting to Peace: Transforming Conflict at Home, at Work, and in the Workplace (HM 1126 U79 1999) • Helping Kids Deal With Conflict: An Everyday Resource for All Teachers and Parents (BF 723 1645 S543 1996) • The Making of a Mediator: Developing Artistry in Practice (HD 42 L36 2000) • Negotiating At an Uneven Table: Developing Moral Courage in Resolving Conflicts (BF 637 N4 K74 2002) VIDEOS The JI Library has more than 2,300 videos. Sixty of these videos are on conflict resolution topics, including assessments conducted by the JI Centre for Conflict Resolution. Videos can be viewed in the Library. • Conflict Communication Skills (V1476) • Resolving Conflict Creatively in the School Community: Mediation (Vl 794) • Family Mediation: We Can Work It Out (V876) AUDIOCASSETTES Listen to a book on your way to work. Choose from more than 150 audiocassettes: • Getting Past No: Negotiating With Difficult People (BF 637 N4 U78 1991) • Getting to Yes: Negotiating Agreement Without Giving In (BF 637 N4 F57 1987) JOURNALS We subscribe to these conflict resolution journals and newsletters: • Conciliation Quarterly (Mennonite Conciliation Service) • Conflict Resolution Notes (Conflict Resolution Centre International) • Conflict Resolution Quarterly Qossey-Bass, and is Sponsored by the Association for Conflict Resolution) • Interaction (The Network: Interaction for Conflict Resolution) • Journal of Dispute Resolution (Center for the Study of Dispute Resolution, School of Law, University of Missouri-Columbia) • Mediation Quarterly (now Conflict Resolution Quarterly) • The Mediator (Mediation Development Association of BC) • NegotiationJournal: On the Process ofDispute Settlement (Kluwer Academid Plenum Publishers in cooperation with the Program on Negotiation, an Inter­ University Consortium) • Resolve (Family Mediation Canada) • The Round Table (Mediation Saskatchewan) • Topics (B.C. Arbitration and Mediation Institute) • Working Together (Institute for Dispute Resolution, University ofVictoria) EDULES COURSE SC Starting Page 64 on 101 Student Information - The JI Library COURSE MANUALS All JI Conflict Resolution course manuals are available for your perusal in our Library. They are for reference only, and are shelved in our course manuals section. RESEARCH Online article and newspaper indexes are available on Library computers to help you find the information you need: • Academic Search Elite (full text) • CBCA: Canadian Business & Current Affairs (full text) • Canadian Newsdisc (full text) • CPIQ: Canadian Periodical Index (full text) • NetLibrary (ebooks) • Psychinfo STUDY ROOMS Reserve these rooms for group or private study. COMPUTERS The Library has a computer lab where you can use Microsoft Word, write resumes and essays, view CD ROMS or surf the net. PHOTOCOPIES AND FAXES $0.20 per page Photocopies Faxes can be sent and received for you by Library staff: $1.00 per page Local: North American $2.00 per page Foreign $3.00 per page BUY A BOOK CAMPAIGN The Library holds its annual Buy A Book campaign in April. Your donation helps keep our collection unique. CONTACT US Phone: 604-528-5599 Fax: 604-528-5593 Email: library@jibc.bc.ca 102 IN F O. RMATION 604-528-5608 or 1-888-799-0801 www.jibc.bc.ca/ccr Student Informati on - The JI Store THE JI STORE The JI Store is the Justice lnstitute's retail outlet, supporting and promoting the work of the JI and its clients. Located at our New Westminster campus, the JI Store is open weekdays, 9:30 AM to 4:00 PM and by request for special events. With a product line of over 120 high quality and competitively priced products, the store can meet many of your needs while on campus and may be able to fill special orders. In addition to JI branded clothing, mugs and gift items, visitors may be particularly interested in the sundries carried by the store, including blank video tapes, toothbrushes, shoe polish, aspirin, JI pens, film, disposable cameras, envelopes, stamps and post cards. J COURSE SC Starting Page 64 on 103 Index Aboriginal Bursary (Coun Mediation Practicum Program) ................................................ 92 Address or Name Changes ................................................................................................... 97 The Art & Science of Problem Solving in Conflict Resolution (CR422) .......................... 38 The Art of Rcframing (CR366) ........................................................................................... 44 Asserting Yourself in Conflict Situations. (CR105) ........................................................•..... 44 Assessments - Enrolment Restrictions ................................................................................. 97 Assessment - Mediation (CR975) ....................................................................................... 51 Assessment - Negotiation (CR950) ..................................................................................... 47 Attendance Requirements .................................................................................................... 95 Balancing Empathy and Assertion (CR325) ....................................................................... 44 BC Mediator Roster ............................................................................................................ 91 Building Consensus (CR516) .............................................................................................. 52 Building Constructive Connections within Institutions & Communities (PRJ201) ........ 56 Career Options in Dispute Resolution ................................................................................ 90 Centre for Conflict Resolution Vision, Mission .. . . . . ................... ....................................... . . 1 0 Certificate Completion ............ ........ ......... ........................................................................... 19 Certificate Program Enrolment ......... , .. , ............................................................................... 18 Certificate Specializations .................................................................................................... 21 Challenges of Facilitating (CR508) ..................................................................................... 52 Child Support Guidelines (FAM112) ................................................................................. 59 Choosing Courses ................................................................................................................ 36 Civil Procedure (CR846) ..................................................................................................... 48 Coaching in Conflict: Strategies for Dispute Resolution (CRI 11) .................................... 44 Community Conferencing (PRJ204) .................................................................................. 56 Community, Dialogue and September 11th (CR421) ........................................................ 38 Complaints and Suggestions ............................................................................................... 97 Conflict and Diversity: Key Challenges for the New Workplace (CR837 ......................... 54 Conflict Prevention and Resolution T hrough Organizational Design (CR361) ....... , ... : .... 38 Conflict Resolution / Negotiation Specialization ................................................................ 24 Conflict Resolution for Cross-Cultural Teams (CR511) ....................................................• 54 Course Cancellations ...................................................................................................., ...... 95 Course Descriptions The Art & Science of Problem Solving in Conflict Resolution (CR422) ...................... 38 The Art of Reframing (CR366) ...................................................................................... 44 Asserting Yourself in Conflict Situations (CR105) ......................................................... 44 Assessments - Mediation (CR975) ................................................................................. 51 Assessments - Negotiation (CR950) ............................................................................... 47 Balancing Empathy and Assertion (CR325) ................................................................... 44 Building Consensus (CR516) ......................................................................................... 52 Building Constructive Connections wirhin Institutions & Communities (PRJ201) ... 56 Challenges of Facilitating (CR508) :·························································· ..................... 52 Child Support Guidelines (FAMI 12) ............................................................................. 59 Civil Procedure (CR846) ................................................................................................ 48 Coaching in Conflict: Strategies for Dispute Resolution (CRI 11) ................................ 44 Community Conferencing (PRJ204) ............................................................................. 56 Community, Dialogue and September 11th (CR421) ................................................... 38 Conflict and Diversity: Key Challenges for the New Workplace (CR837) ................... 54 I 104 Conflict Prevention and Resolution Through Organizational Design (CR361) ............ 38 Conflict Resolution for Cross-Cultural Teams (CR511) ................................................ 54 Court Processes and Court Documents (FAMI05) ....................................................... 59 Critical Skills for Communicating in Conflict (CR102) ................................................ 39 www.jibe.be.ca/ccr Index Criticism: How to Give and Receive It (CR206) ........................................................... 45 Dealing with Anger (CR200) ......................................................................................... 39 Dealing with Defensiveness in Conflict (CR319) .......................................................... 40 Dealing with Interpersonal Conflict (CRl lOA) ............................................................. 40 Designing & Implementing PRJ Processes in Schools (PRJ212) ................................... 56 Dynamics of Power (CR320) .......................................................................................... 40 Effects of Separation and Divorce on Adults (FAM103) ................................................ 59 Effects of Separation and Divorce on Children (FAM104) ............................................ 59 The Effects of Victimization (PRJ103) ........................................................................... 57 Establishing a Community Justice Program (PRJ104) ................................................... 57 Ethical Dilemmas for Mediators (CR326) ..................................................................... 48 Facilitating Multi-Party Disputes (CR520) .................................................................... 52 Family Mediation Certification Preparation Workshop (FAMl 11) ............................... 60 Family Violence: Impact on Separation and Divorce (CORR605} ................................ 60 Foundations of Peacemaking & Restorative Justice (PRJlO0} ........................................ 57 Group Dynamics (CR504) ............................................................................................. 53 Handling Conflict on the Telephone (CRl 01) ........................................... .... ............... 41 lnterculrural Communication: Bridging the Divide in Conflict Situations (CR552) ... 54 Introduction to Family Justice Services in BC (CORR606) .......................................... 60 Managing the Conflict Within (CR423) ........................................................................ 41 Managing the Hostile Individual (CR108) .................................................................... 41 Mediating Consciously: Being Real & Becoming Aware (CR858} ................................ 49 Mediating Court-Based & Non-Relationship Cases (CR460} ....................................... 50 Mediation Skills Level I (CR250} ................................................................................... 48 Mediation Skills Level II (CR400) ................................................................................. 48 Mediation Skills Level III (CR829) ................................................................................ 49 Multicultural Issues in Family Justice (FAM109) ........................................................... 61 Negotiating with Difficult People: Making It Hard to Say No (CR362) ....................... 46 Negotiating within a Labour Context (CR501) ............................................................. 46 Negotiation Skills Level I (CR260} ................................................................................ 46 Negotiation Skills Level II (CR360) ............................................................................... 46 Once Upon a Conflict: Story & Metaphor in Conflict Resolution (CR413) ................ 42 Parent/Teen Mediation (CR419) .................................................................................... 61 Parent/Teen Mediation Practice (CR420) ...................................................................... 61 Peacemaking Circles: A Process for Building Consensus & Relationships (PRJ205) .... 58 The Practice of Mediation (CR557) ............................................................................... 50 Professional Ethics and Standards of Conduct (FAM102} ............................................. 62 Questions and Questioning (CR318} ............................................................................. 45 Reality Check - Mediation (CR920) .............................................................................. 51 Reality Check - Negotiation (CR910) ............................................................................ 47 Reconciling Differences (CR834) ................................................................................... 42 Resolving Conflict in the Workplace (CRll0B) ............................................................ 42 Role of the Family Justice Counsellor (FAMlol) .......................................................... 62 Separate Meetings: Pre-Mediation and Caucusing (CR415) .......................................... 50 Shifting from Positions to Interests (CR302} ................................................................. 45 Substance Abuse Issues in Family Justice (FAM108} ...................................................... 62 Unfinished Business (CR316) ......................................................................................... 43 Use It or Lose It (CR930} ............................................................................................... 43 Victim Offender Mediation (PRJ202) ............................................................................ 58 The WJSdom of Meditation in Everyday Conflict (CR109) .......................................... 43 Course Fees - Refunds ......................................................................................................... 96 COURSE SCH U E Starting on Page 64 I 105 Index Course Schedule by Course Name ...................................................................................... 78 Course Schedule by Location .............................................................................................. 66 Coun Mediation Practicum Program .................................................................................. 92 Court Ptocesses and Coun Documents (FAM105) ............................................................ 59 Critical Skills for Communicating in Conflict (CR102) .................................................... 39 Criticism: How to Give and Receive It (CR206) ................................................................ 45 Dealing with Anger (CR200) .............................................................................................. 39 Dealing with Defensiveness in Conflict (CR319) ............................................................... 40 Dealing with Interpersonal Conflict (CRl 10A) ................................................................. 40 Definitions ........................................................................................................................... 20 Designing & Implementing PRJ Processes in Schools (PRJ212) ....................................... 56 Director's Message .................................................................................................................. 6 Dynamics of Power (CR320) .............................................................................................. 40 Effects of Separation and Divorce on Adults (FAM103) .................................................... 59 Effects of Separation and Divorce on Children (FAM104) ................................................ 59 The Effects of Victimization (PRJ103) ............................................................................... 57 Establishing a Community Justice Program (PRJ104) .. ; ..................................................... 57 Ethical Dilemmas for Mediators (CR326) .......................................................................... 48 Facilitating Multi-Party Disputes (CR520) ......................................................................... 52 Facilities ............................................................................................................................... 94 Family Mediation Certificate .................................................................. ................ .......... ... 32 Family Mediation Certification Preparation Workshop (FAMl 11) .................................... 60 Family Violence: Impact on Separation and Divorce (CORR605) ..... .............................. 60 First Nations Negotiation Skills Specialization .................................................................... 30 Foundations of Peacemaking & Restorative Justice (PRJl00) ............................................ 57 Group Dynamics (CR504) .................................................................................................. 53 Guest Instructor Biographies .......... .................................... ................................................. 16 Handling Conflict on the Tdephone (CRl0l) ................................................................... 41 Harassment and Discrimination .......................................................................................... 96 High School Resources ........................................................................................................ 63 Information Sessions ............................... ................................................................. ...... ..... 37 Instructor Biographies ......................................................................................................... 11 Instructor Substitutions ....................................................................................................... 95 Intercultural Communication: Bridging the Divide in Conflict Situations (CR552) ....... 54 Introduction to Family Justice Services in BC (CORR606) ............................................... 60 JI/UBC Certificate in Conflict Resolution in an Educational Context .............................. 34 JIBC Mission, Vision .............................................................................................................. 5 Justice Institute Certificate in Family Mediation ................................................................ 32 Learning in the Workplace ..................................................................................................... 8 Library ............................................................................................................................... 100 Managing the Conflict Within (CR423) ............................................................................ 41 Managing the Hostile Individual (CR108) ......................................................................... 41 Mediating Consciously: Being Real & Becoming Aware (CR858) ..................................... 49 Mediating Court-Based & Non-Relationship Cases (CR460) ............................................ 50 Mediation Skills Level I (CR250) ....................................................................................... 48 Mediation Skills Level II (CR400) ...................................................................................... 48 Mediation Skills Level III (CR829) ..................................................................................... 49 Mediation Specialization ..................................................................................................... 26 Mediator A=editation ........................................................................................................ 91 Mediator Roster ...... ........... ........................................... ............... .... ..... ..... . ...... ................... 91 Multicultural Issues in Family Justice (FAM109) ................................................................ 61 Negotiating with Difficult People: Making It Hard to Say No (CR362) ........................... 46 106 Tl\TFO.604-528RM.5608ATION or 1-888-799-0801 www.jibc.bc.ca/c�r Index Negotiating within a Labour Context (CR501) .................................................................. 46 Negotiation Skills Level I (CR260) ..................................................................................... 46 Negotiation Skills Level II (CR360) .................................................................................... 46 NSF Cheques ....................................................................................................................... 97 Once Upon a Conflict: Story & Metaphor in Conflict Resolution (CR413) ..................... 42 Other Conflict Management Services .................................................................................... 9 Parent/Teen Mediation (CR419) ......................................................................................... 61 Parent/Teen Mediation Practice (CR420) ........................................................................... 61 Participant Substitutions ..................................................................................................... 97 Peacemaking and Restorative Justice Specialization ............................................................ 28 Peacemaking Circles: A Process for Building Consensus & Relationships (PRJ205) ......... 58 Practice Groups .. . ....... ................... .. . ..... . ...................... . ................................. . . . .............. ..... 95 The Practice of Mediation (CR557) ................................................................................... 50 President's Message ................................................................................................................. 2 Prior Learning Assessment and Recognition ....................................................................... 93 Professional Ethics and Standards of Conduct (FAM102) .................................................. 62 Program and Career Information Sessions ............................... ........................................... 3 7 Program Planning ................................................................................................................ 22 Questions and Questioning (CR318) ................................................................................. 45 Reality Check - Mediation (CR920) ................................................................................... 51 Reality Check - Negotiation (CR910) ................................................................................ 47 Reconciling Differences (CR834) ....................................................................................... 42 Refunds - Course Fees ......................................................................................................... 96 Registration .......................................................................................................................... 98 Resolving Conflict in the Workplace (CRllOB) ................................................................. 42 Role of the Family Justice Counsellor (FAM!Ol) ............................................................... 62 Separate Meetings: Pre-Mediation and Caucusing (CR415) .............................................. 50 Shifting from Positions ro Interests (CR302) ...................................................................... 45 Skills Coaches .............-.... .... ............................ .......... ........ . . ................ ...... ........ ..... .. . .......... . 17 Store ................................................................................................................................... 103 Student Code of Conduct ................................................................................................... 96 Substance Abuse Issues in Family Justice (FAM108) .......................................................... 62 Suggestions and Complaints ............................................................................................... 97 Tax Deduction ..................................................................................................................... 96 Times and Locations ............................................................................................................ 95 Tips for Choosing Courses .................................................................................................. 36 Transcripts ........................................................................................................................... 96 Transfer Credit ..................................................................................................................... 93 Transfers ............................................................................................................................... 96 Unfinished Business (CR316) ............................................................................................. 43 Use It or Lose It (CR930) ................................................................................................... 43 Victim Offender Mediation (PRJ202) ................................................................................ 58 Videotapes ........................................................................................................................... 95 Welcome to the JI ................................................................................................................... 3 The WJSdom of Meditation in Everyday Conflict (CR109) ............................................... 43 COURSE SC E Starting on Page 64 I 107 Notes 108