OUR VALUES We at the Justice Institute of British Columbia have developed a Strategic Plan to describe our vision for • We are learning centred, quality driven and the future and create a clear sense of direction and unity of purpose for our Institute. • We combine professional expertise, work OUR MISSION OUR AREAS OF EXPERTISE Innovative education and training for those who make communities safe. Since its inception, the Justice Institute of British Columbia has been renowned for our OUR VISION A world leader in education, training and the development of professional standards of practice in justice, public safety and human services. Strategic Plan committed to continuous improvement. experience and instructional skills to design and deliver programs that are practical and relevant. specialized content areas. These now include: • We provide a safe and healthy working and • Conflict resolution, negotiation, • Critical incident stress management • Victim services, child mediation/third party intervention, restorative practices • Emergency vehicle operation, advanced welfare, family violence, youth at risk, community • Corrections and community justice (adult and youth) • Court services operations (sheriffs, registry, management) • Emergency management, emergency social services, search and rescue 2004 — 20 0 7 driver training, accident investigation • Fire services (recruit, officer, industrial, safety learning environment. • We communicate openly and work collaboratively and cooperatively throughout the Institute to build trust and strengthen the organization. • We are ethical and treat all people with fairness, marine, hazmat) integrity, and respect. • Paramedics, emergency medical services, • We foster innovation and an entrepreneurial spirit. resuscitation • Policing, law enforcement, private • We integrate our structures and processes security to enhance efficiency and effectiveness. • We are fiscally responsible, focusing our resources on our core competencies. The Key Trends The key trends that set the context for the JIBC s future success and drive our strategic thinking include: • We are accountable for our Graduates of our programs will possess the following core competencies: performance and results. C O M M U N I C AT I O N I N T E R P E R S O N A L R E L AT I O N S PROJECT MANAGEMENT Demonstrate effective communication Know and manage oneself; recognize and Plan, organize, and control resources skills by selecting the appropriate style, acknowledge the needs and emotions of to achieve specific goals within the language and form of communication others. constraints of time, materials, cost suitable for different audiences and LEADERSHIP and quality. Inspire individuals and teams to reach TEAMWORK MORE NEW • Information Technology • Workplace Skills • Student Debt • Partnerships • Aging Population/ • Forms of Work Retirements • Life Long Learning CRITICAL THINKING their potential by embracing innovation Understand and work productively within • Concern about Personal • Search for Work/Life Balance Identify and examine issues and ideas, through strategic thinking and shared the dynamics of a group, respect others’ • Competition analyze and evaluate options in a variety responsibility. perspectives and provide constructive of fields with differing assumptions, N U M E R I C A L A N A LY S I S feedback. Security and Public Safety • Distance Education mediums. • Retraining CHANGING • Diversity • Government Policies and Funding • Access to Education 24 Hours • Male/Female Ratios I N F O R M AT I O N A N A LY S I S measured, perform calculations and • Expectations of Value/Service Recognize when information is required analyze and apply the resulting data. a Day, 7 Days a Week • Accountability • Upgrading of Skills • Expectations of the Training Experience • Image and Reputation of the Professions We Serve contents and methods. and effectively locate, evaluate and use the needed information. Determine what is required to be Main Campus 715 McBride Boulevard, New Westminster, BC V3L 5T4 Tel 604.525.5422 Victoria Campus 910 Government Street, Victoria, BC V8W 1X3 Tel 250.405.3500 Maple Ridge Campus 13500 256th Street, Maple Ridge, BC V4R 1C9 Boundary Bay Driver Training Facility 4400 72nd Street, Delta, BC V4K 5B3 Downtown Campus Commerce Place, 400 Burrard Street, Vancouver, BC V6C 3A6 www.jibc.bc.ca ISO 9001: 2000 Registered KEY ACTION AREAS AND OBJECTIVES To f u l fi l l o u r M i s s i o n a n d Vi s i o n , w e a c h i e v e r e s u l t s i n t h e f o l l o w i n g k e y a c t i o n a r e a s : 1.0 2.0 3.0 4.0 5.0 Strategic Initiatives Develop and deliver high quality programs that focus on success for our students and clients Create an environment that supports our people Expand entrepreneurial activities that enhance our programs and services Apply strategies that ensure effectiveness and financial viability Advance our global and regional reputation and leadership Activities cutting across key action areas and the JIBC as a whole to produce flagship results 1.1 Increase the number of credentialed programs, credit courses and transfer agreements to create more career paths for our students and clients 1.2 Enhance and develop new opportunities and approaches for experiential learning to provide quality, competency-based programming 1.3 Expand distributed learning opportunities to meet the needs of students and employers 1.4 Enhance interdisciplinary 2.1 Clarify, strengthen and apply our values 2.2 Enhance and support effective inter- nal communications 2.3 Implement a comprehensive Human Resources plan, including career development plans, performance review, and employee orientation, based on a collaborative model that supports institutionwide strategic initiatives 3.1 Identify and serve new markets 3.2 Build new programs and services for existing students and markets 3.3 Enhance our communication technologies to provide increased access to innovative, high quality programs and services 4.1 Enhance services through the increased integration of technology 4.2 Use effective decision-making processes, including the development and implementation of a method to allocate resources for JIBC-wide priorities 4.3 Expand our institutional research capacity to inform decision-making 4.4 Establish and build contingency funds and plans 4.5 Increase success in JIBC fundraising programming to build on the full breadth of our subject matter expertise activities 5.1 Sustain and enhance the JIBC’s • Credentialing mandate in justice, public safety and human services education and training • Virtual JIBC • Applied Research • Critical Incident 5.2 Develop the capacity to conduct and publish applied research Simulation Centre 5.3 Strengthen intellectual property policies and procedures 5.4 Create, implement and monitor an external development plan, to include JIBC-wide marketing and external communications 5.5 Create, implement and monitor marketing and communications plans for Academies and Divisions that complement JIBC-wide plans 1.5 Establish facilities, partnerships and technologies to serve as the foundation for our programs 1.6 Sustain continuous quality improvement through initiatives that include ISO certification and relevant professional accreditations I M P L E M E N TAT I O N & MONITORING www.jibc.bc.ca To ensure that the objectives approved by itate the achievement of the JIBC’s Strategic achievable results in the key action areas. plans. All plans will be scrutinized to ensure Regular status reports will be presented to the Board achieve the intended results, each Plan throughout the Institute. Local operational Management teams will collate and review the that there are no gaps in activity or intended the Board. Major objectives will be reviewed academy, division and department prepares plans will include priorities that fit with the plans to ensure consistency, completeness and outcomes among the key action areas, nor that annually. a local operational plan. These local plans facil- Institute’s strategic directions, producing the complementary nature of the individual any specific plans lead to conflicting directions.