Interdisciplinary Studies Spring/Summer Calendar Interdisciplinary Studies Staff List May - August, 1993 Interdisciplinary Studies Contents Information General Information Courses Course Listings by Date (Lower Mainland) Course Listings by Date (Out-of-Town) Course Listings by Title How to Register for a Course Map What is the Justice Institute? What is Interdisciplinary Studies? 3 3 28 30 31 34 35 33 33 Courses Accident Investigation Administrative/Support Staff Child and Youth Care Child Sexual Abuse Out-of-Town Courses Computer• Conflict Resolution Out-of-Town Courses Corrections Academy Employment Readiness Program Counselling Family Issues Trauma and Post Traumatic Stress Driver Training Fire Safety Management Prosecution Residential Care Management Skills Front Line Skills Out-of-Town Courses Traffic Education Training for Trainers Other 3 4 5 7 9 9 11 17 32 19 19 19 27 20 21 22 23 23 25 26 27 27 28 • Computer courses are offered by the Corrections Academy, 6o4/222-7298. How to Use the Calendar 1. Check the Contents list for course categories. Categories indicate the subject or target group of the courses listed within them. 2. Categories are listed alphabetically. Within each catego ry, courses are arranged by suggested sequence or date order. 3. Courses are also li.sted by date (.see page 28) and alphabetically (see page 31). ··- ------ -- - - - - -- -- - -------, Cover and inside graphics: Pamela Roberts Designs 2 Interdisciplinary Studies For numbers not listed below 228-9771 Dean Pat R.oss . 222-7220 Kate Wziker, Supervisor Administrative Services 222-7221 Program Directors Flora MacLeod 222-7225 Shelley Rivkin 222-7233 Centre for Confllct Resolution Training Marje Burdine, Co-ordinator 222-7248 Karen Falk, Program Planner 222-7161 Kerry Gruber, Program Planner 222-7167 Kendra McEown, Program Planner 222-7213 Nancy McPhee, Program Planner 222-7219 Lorraine Filewood, Program Assistant (Part-time) 222-7156 Sally McMurray, Program Assistant 222-7287 Cheryl Redding, Program Assistant (Part-time) 222-7156 Justice, Family and Agency Training Cindy Bettcher, Co-ordinator 222--7232 Tad Dick, Program Planner 222-7271 Lori Ovens, Program Assistant 222-7251 Management, Enforcement and Training for Trainers ·Patricia McNeill, Co-ordinator 222-7229 Sandy Johnson, Program Assistant 222-7285 Residential Settings Management Training Sandra Rice, Co-ordinator 222-7273 Sandy Johnson, Program Assistant 222-7285 Administrative Assistants Robin Bentley 222-7295 Kim Howse 222-7282 Office Support Staff Margaret James 222-7224 Judy laird 222-7224 Steven &hick 222-7224 First Nations Advisor Grace Adams 222-7163 Registration Office Registration Supervisor Debra Minaker Registration Processing Clerks Kate Keenan Heather Olson Lorraine Ordano Cindy Teather 222-7276 222-7111 222-7111 222-7111 222-7111 Library Information ■ 222-3600 Interdisciplinary Studies Justice Institute of B.C. 4180 West 4th Avenue Vancouver, B.C. V6R 4J5 Telephone: 6o4/222-7224 FAX: 604/660-1875 The Justice Institute is Moving Many of you may already know that the Justice Institute will be moving to a new campus in New Westminster. The move is scheduled for early 1995. Our new campus will total approximately 165,000 square feet, about 10% more space than the present site. The facility will include an office block, classroom/simulation block, library, lecture theatre, cafeteria, gym, indoor firearms range, media centre, and more. The design of the buildings integrates an exterior courtyard area with an interior atrium space. A model of the new site will be on display in the foyer of the Blake Hall classmom building. Please stop in and have a look if you are attending a course or a meetin « at 6 the Jericho site. General Information Time of classes: Unless otherwise indicated, classes will be in session from 9:00 am to 5:00 pm. Please check the first page of each category and individual course listings. Class times are also noted on the registration receipt. Parking: Parking is available, free of charge, in lots located north of Blake Hall and east of the driveway off 8th Avenue (for MacDonald Hall). Disabled designated parking: Disabled designated parking stalls are located beside the gymnasium in the parking lot adjacent to Blake Hall, and in front of MacDonald Hall (see map, page 35). Students in wheelchairs should check with the Registration Office for the location of access ramps and washrooms. Location of classrooms: Unless otherwise stated, classes will take place at the Justice Institute in Blake or MacDonald Hall. Notice boards inside the main doors of Blake and MacDonald Halls list courses and classrooms for that day. It is a good idea to check the notice board on entering as rooms may change on short notice. Library: All students attending courses at the JI are welcome to use the library. The library is open from 8:00 am to 5:00 pm, Monday to Friday, and library staff are available to provide reference services. A screening room is available for viewing audiovisual items, and an audiovisual catalogue can be purchased for $7.00. Photocopy charges are $.20 a page. While any student may use the library, borrowing privileges are limited to students enroled in Interdisciplinary Studies certificate programs and to Corrections Branch and Court Services staff, firefighters, paramedics, police officers and Provincial Emergency Program personnel. Others may borrow through interlibrary loan . Contact the librarian at your ministry, office, community college, university or public library. Food on campus: Coffee and juice are provided in most classrooms and a small, deli-style store in Blake Hall is open from 8:00 am to 3:30 pm, Monday through Friday. The cafeteria, in a building just west of the gymnasium, is open from 7:00 am to 3:30 pm weekdays. Out-of-town courses: Courses offered outside the Lower Mainland are listed at the end of each category. __ _ .__ In consideration of the environment, please bring your own cup or mug, or treat yourself i to a JI mug for $4.30. ___] _______________ Accident Investigation T he Pacific Traffic Education Centre (PTEC), is a joint venture of the Justice Institute of BC and the Insurance Corporation of BC. Launched in 1988, PTEC was established to help reduce the number and severity of traffic accidents in British Columbia by offering courses in advanced driver training and traffic accident investigation, and by conducting traffic research and participating in other forms of traffic safety training. Industrial Accident Investigation (#MGMT222) This contract course has been designed for supervisors/ safety co-ordinators who investigate industrial or motor vehicle incidents on behalf of their organization. It is available only on a contract basis. Content for the course includes on-site investigations (identification, collection and preservation of evidence; note taking techniques; interviewing and obtaining statements from witnesses) and preparation of an investigator's report, including cause analysis and recommendations. Through the use of simulations, participants will demonstrate skills and techniques related to on-site investigations. We can arrange for prospective clients to meet with the Program Manager, Fred Pachel, a former RCMP Manager, to discuss content of the course in detail, including the drafting and publication of tailored investigation manuals which stay with each student as future reference. For an appointment or further information telephone Al Lund or Kim Howse at 6o4/ 222-7139Instructor(s): Instructors are experienced police investigators with current experience and expertise in investigative techniques as they relate to interviewing witnesses, examining the site, collecting evidence and taking statements. Interdisciplinary Studies 3 Traffic Accident Investigation Level I (#PTEC100) This course has been designed for fleet safety supervisors, peace officers, safety administrators, insurance adjustors, lawyers, private investigators and others with an interest in or responsibility for investigating motor vehicle accidents. The three-day course includes interpretation of accident scene evidence, chain of events, accident photography, measurements and field sketches, and interviewing drivers and witnesses. Student will also be introduced to damage evaluation andcrash dynamics. Foradditionalcourse information call the PTEC secretary, Kim Howse, at 6o4/222-7282. This course is followed by Traffic.Accident Investigation Level II (see the following course description for more details). recognized in Canada, the United States and the Middle East. Don can be contacted at 604/768-4353. Administrative/ Support Staff Unless otherwise indicated, Administrative/Support Staff courses will be held at the Justice Institute and will be in session from 8:30 am to 4:30 pm. Length: Date{s): Three days Call Kim Howse at 222-7139 for the next available date Time: 8:30 am to 4:30 pm Location: Justice Institute of BC Fee: $395 (GST exempt) Instructor(s): Don Le Comte (see below). Front Line/Firing Line: Handling the Angry Client (#SUP109) Traffic Accident Investigation Level II (#PTEC500) This course has been designed for fleet safety supervisors, peace officers, safety administrators, insurance adjusters, lawyers, private investigators, graduates of Traffic Accident Investigation Level I, and others with an interest in or responsibility for investigating motor vehicle accidents. This t1ve-day course is an advanced continuum of the Level I course. To be eligible for enrolment in this Level II course, all participants must have previously taken Level I or have suitable experience (students requiring further information as to their suitability for the Level II course should contact the Program Manager, Don Le Comte, or the Director of PTEC, Al Lund). Course content for Level II includes speed estimates from skids, scuffs, falls, vaults . and rolls; time, distance and motion equations; vehicle lamp examination; tire damage evaluation; vehicle damage analysis; crash dynamics; scale diagrams from field sketches; and an introduction to conservation of momentum. This course will be held at the PTEC Driver Training and Research Facility at Boundary Bay in Delta, BC. For additional course information, call the PTEC secretary, Kim Howse, at 6o4/222-7282. Length: Date(s): Five days Call Kim Howse at 222-7282 for the next available date Time: 8:30 am to 4:30 pm - Restaurants in the area are accessible by car; or bring a l;>ag lunch. Location: Boundary Bay, PTEC facility Fee: $595 (GST exempt) Instructor(s): Don Le Comte is the Program Manager for all of PTEC's Accident Investigation courses. Don is an accident reconstruction specialist and Director of the Pacific Institute of Traffic Safety Inc. He is a retired member of the RCMP with expertise in forensic accident analysis who has given expert testimony in Saskatchewan, Alberta and British Columbia. He is a graduate of Northwestern University's Traffic Institute and the University of North Florida's Institute of Police Technology and Management. His teaching skills are 4 Interdisciplinary Studies l No matter where they work - a government, private or voluntary sector agency, or in the justice system - front office staff and line workers may find themselves having to handle distraught or angry clients. Through small group discussions and role plays, participants in this workshop will learn practical techniques to help them cool down these difficult encounters. Topics to be examined include resolving conflict, managing anger, and the concept of perceived power versus real power. Participants who deal with physically aggressive or extremely hostile individuals may also want to take Assault Management for Frontline Workers (#SUPl 16). Length: Two days Date(s): June 9-10 Fee: $165 Instructor(s): A consultant with Ryane Consulting Inc. l- 1 Assault Management for Frontline Workers . (#SUP116) Assault Management for Frontline Workers has been developed in response to a growing numberof requests for a course for frontline workers who are confronted with physical violence or the threat of physical violence. In Front Line/Firing Line, participants develop skills for dealing with angry or distraught, but not physically threatening, clients. Assault Management for Frontline Workers builds on these skills by providing an opportunity to develop methods for dealing with physically assaultive behaviour in a professional and effective manner. Participants will learn how to evaluate incidents, and will examine and practise a variety of response options, including methods of avoiding an assault and techniques for escaping potentially harmful situations. Comfortable gym attire is recommended (sweatsuits and court shoes). Prerequisite(s): Front Line/Firing Line (#SUPl 09) or other training in dealing with distraught or angry people. Length: One day Date(s): June 11 Fee: $90 Instructor(s): Gil Puder Survival Skills for Support Staff: Reducing Workplace Clashes (#SUP115) Administrative support staff are key to the efficiency and success of any organization, but productivity, morale and working relationships suffer when an employee's work time is consumed with unresolved conflicts and concerns. To survive the stress and tension that can lead to these inevitable day-to-day disagreements, misunderstandings and differences, administrative support staff need to learn specific skills and strategies that will enable them to communicate more openly and honestly. This workshop will target key trouble spots that create stress, tension and conflicts in the workplace, and will provide participants with practical, effective strategies and critical communication skills that will enable them to navigate their way through these problem situations. The emphasis will be on practical application and skill development. Demonstrations will illustrate common conflict situations and participants will have opportunities to deal with problems typical to their workplace setting. Length: Two days Date(s): May 10-11 Fee: $165 Instructor(s): Paula Temrick Putting People First: A Service Quality Workshop (#MGMT203) This workshop has been designed to help participants develop and strengthen the skills they need to provide good service. Participants will have an opportunity to study, observe and practise the effective use of communication skills that will enable them to give information clearly and understandably; explain policies and procedures competently and courteously; inform clients, tactfully, when their requests cannot be handled; redirect clients; empathize; and resolve difficult situations. Small group practice sessions will use video-taping, playback and discussion. Scenarios will be based on real, on--the-job situations. Length: Two days Date(s): June 24-25 Fee: $175 Instructor(s): Maureen Hannah Making Order Out of Chaos: Planning Skills for Administrative and Clerical Staff (#SUP11 O) This planning workshop is directed toward administrative/ support staff who have too much to do and too little time. Participants will learn how to identify and eliminate time wasters, manage their work better, and increase their productivity. (An elective in the Management Development for Residential Settings certificate program.) Length: One day Date(s): July 12 Fee: $90 Instructor(s): Sheila Maccallum Instructors: Maureen Hannah, B.Sc., M.B.A., is a training consultant who has 15 years' experience facilitating quality service workshops for government ministries, Crown corporations and other public and private agencies and organizations. Sheila MacCallum, M.Ed.(Adult Education) is a program -planner and consultant in the areas of time management, charity volunteer training and literacy. Constable Gil Puder is a former Program Developer for Physical Safety/Subject Control programs at the Justice Institute. He has trained police and civilian enforcement personnel at all levels and has an extensive martial arts background. Ryane Consulting Inc. has designed and delivered workshops on topics related to leadership and management, communications and conflict, and business writing, for 20 years. Consultants are highly skilled in creating trust and a participative atmosphere as well as balancing theory and practical applications. Paula Temrick is a human relations consultant, counsellor and mediator/facilitator in private practice. She provides training and consulting for educators, business, social service and mental health professionals. Child and Youth Care UnJess otherwise indicated, Child and Youth Care courses will he held at the Justice Institute and will be in session from 9:00 am to 4:30 pm. W~rki~~ with Troub!ed_and Troubling_ AdQ!E!~9~rJ_ts : A 0ertif1cate Pro_graryi fi,r Pr~_!!fioners (#CY1;35) This ci:rtificatc program ha:. been design"-.:! to increase the knowledge and skill level. of pr.::.ctitioncrs currently w.:1rki.ng with adok~scents in com.munity or residentfaJ i;ettings. The as~essment!lmervention framework pro;:~~cnte d in the program drav.-:;. on thiee theo rt~rical p must submit a resume to the Justice Institute describing their relevant work experience, past training in the field, and academic background. A certificate of achievement will be available to registrants who successfully complete the program requirements. Length: 12 days Date(s): Aprll 27-30, May 25-28 &June 22-25 Instructor(s): The program will be taught by practitio ners in the field who have extensive experience working with adult su.ivivors of child sexual abuse. Registration and fee information is available only through Lorraine Hiland at the Prince George Sexual Assault Centre. the sponsoring organization, in Prince George, at 564-8302. This course covers the basic functions of WordPerfect 5.1. On completion of the course, participants will be able to create documents, save and retrieve, print, enhance text, use the spell check feature, search and replace text, and do a simple merge. Prerequisite(s): Basic keyboarding skills. Length: Date(s): Time: Fee: Six evenings, three Saturdays, or two full days May 13-14 (Thursday and Friday) June 1-17 (Tuesday and Thursday evenings) June 1-2 (Tuesday and Wednesday) July 10, 17 & 24 (Saturdays) 6:30 pm - 9:30 pm evenings 9:00 am - 3:00 pm Samrdays 9:00 am - 5:00 pm weekdays $185 WordPerfect 5.1 Level II (#CORR407) WordPerfect advanced functions will be covered in this course. Participants will learn to do keyboard merging, tables and columns; how to import data from other programs; and additional formatting techniques. The course will include an introduction to macros. Prerequisite(s): WP 5.1 Level I. . Length: T~o Saturdays, two full days, or four evenings Interdisciplinary Studies 9 Date(s): Time: Fee: May 29 &June 6 (Saturdays) June 3-4 (Thursday and Friday) June 7-16 (Monday and Wednesday evenings) 6:30 pm - 9:30 pm evenings 9:00 am - 3:00 pm Saturdays 9:00 am - 4:00 pm weekdays Length: Date(s): $145 Time: WordPerfect 5.1 Level 111 (#CORR408) Fee: Six evenings, three Saturdays, or two full days May 11-12 (Tuesday and Wednesday) May 2S-26 (Tuesday and Wednesday) June 8-9 (Tuesday and Wednesday) June 12, 19 & 26 (Saturdays) June 28 -July 14 (Monday and Wednesday evenings) 6:30 pm - 9:30 pm evenings 9:00 am - 3:00 pm Saturdays 9:00 am •· 5:00 pm weekdays $185 Participants will explore the advanced functions of WordPerfect 5.1 and will be able to use various merge features, macros, styles and graphics, and will learn handy tips and tricks . Prerequislte(s): WP 5.1 Levels I and II. WordPerfect Upgrade to WordPerfect for Windows (#CORR412) Length: Four evenings Date(s): July 6-lS (Tuesday and Thursday evenings) Time: 6 :30 pm - 9:30 pm Fee: $145 This course is for present users of WordPeifect 5.1 and deals with the transition into WordPerfect for Windows. Recommended: Introduction to Windows. WordPerfect Tips, Tricks and Traps (#CORR409) Participants will perfect their "working knowledge" of WordPerfect by taking advantage of the many features this program offers which are often lost in the process of acquiring the basic skills . Prerequisite(s): Currently using WordPerfect. Length: Date(s): Time: Fee: - One full day May 31 (Monday) July 6 (Thursday) 9:00 am • 4:00 pm $95 Introduction to Windows (#CORR405) This course introduces the graphics environment for file, disk and program management. Use the mouse to select icons to perform tasks instead of typing DOS commands. Prerequislte(s): Basic keyboarding skills. Length: One full day, two evenings Dates(s): May 10 (Monday) June 7 (Monday) June 21-23 (Monday and Wednesday evenings) July S (Monday) Time: 9:00 am - 4:00 pm weekdays 6:30 - 9:30 pm evenings Fee: $95 WordPerfect 5.2 for Windows (#CORR401) This course is for new users and covers the basic functions of WordPerl'ect 5.2 for Windows. Participants will be able to create documents, save and retrieve, print, enhance text, use the spell check feature, search and replace text, and do a simple merge. Recommended: Introduction to Windows. 10 Interdisciplinary Studies Length: One full day or two evenings Date(s): May 10 & 12 (Monday and Wednesday evenings) May 20 (Thursday) June 10 (Thursday) July 9 (Friday) Time: 9:00 am - 4:00 pm weekdays 6:30 ·· 9:30 pm evenings Fee: $95 LOTUS 1-2-3 Level I (#CORR403)* Participants will learn lo enter data and formulas into spreadsheets, save and retrieve information from disks, "beautify" the layout and appearance of the data, and produce professional reports. There will be an introduction to the concepts and design of basic macros that will improve productivity. Prerequisite(s): Basic keyboarding skills. Length: Date(s): Time: Fee: Four evenings May 17, 19, 26", 31 (♦ May 24 Statutory Holiday) (Monday and Wednesday evenings) 6:30 pm - 9:30 pm $145 LOTUS 1-2-3 Level II (#CORR404)* Participants will learn to use file extract, sorting, math functions, and in-depth macro functions. Prerequisite(s): Lotus 1-2-3 Level I. Length: Date(s): Time: Fee: Two full days May 27-28 (Thursday and Friday) 9:00 am - 4:00 pm $145 Quattro Pro (#CORR411)* Quattro Pro is an elegant and powerful spreadsheet program. Participants will enter data and formulas into spreadsheets, save and retrieve information from disk, "beautify" the layout, produce professional reports, and build graphs from the spreadsheet data. Prerequisite(s): Basic keyboarding skills. Length: Date(s): Time: Fee: Two full days July 15-16 Thursday and Friday) 9:00 am - 4:00 pm weekdays $145 Conflict Resolution T he Justice Institute's Certificate Program in Conflict Resolution is designed to meet the needs of a wide range of professionals for increased skill and knowledge in dealing with conflict in their work environments. It is the only program of its kind in Canada. To receive a brochure on the Certificate Program, please telephone 604/ 222-7287. To complete the certificate Program, participants attend 210 hours of required and elective courses and complete competency assessments in both mediation and negotiation skills. Students interested in pursuing the Certificate are encouraged to begin their studies with course #CRl00. Those who have had no previous training in this field would benefit from taking Critical Skills for Communicating in Conflict (#CR735) prior to Dealing with Interpersonal Conflict (#CRlO0). For further details, call 604/222-7287. It may sometimes be necessary to substitute an instructor for the courses listed below. The Centre for Conflict Resolution Training also reserves the right to change the location of any course due to space restrictions at the Justice Institute. Participants will be notified at least a week in advance of changes in course location. Courses in the program are highly experiential and require participation in skill practice exercises and roleplay. All students are expected to participate actively and are invited to bring a VHS videotape to record their simulations in all core courses. To receive credit for the program, participants must attend each course in its entirety. Please enrol early since many courses fill far in advance . Course Times and Locations Unless otherwise indicated under individual course listings, Vancouver courses will be hetd at the Justice Institute of BC, 4180 West 4th Ave., Vancouver, BC. Classes will be in session from 9:00 am to 5:00 P:Jl,· Parking is free at the Justice Institute. Course materials and refreshments are included. Out-of-Town Courses Courses in the Certificate Program are now co-sponsored throughout the province as well as in Whitehorse, Yukon. For listings, see page 17. Instructors Most courses at the centre are delivered by: Michael Altshuler, J.D., M.S., mediator and counsellor in private practice Elizabeth Azmier-Stewart, mediator and trainer in private practice Randy Boychuck, M.A., counsellor and trainer in private practice Sally Campbell, J.D., lawyer, mediator and trainer in private practice Michael Fogel, LL.B.,J.D., M.Ed., mediator and counsellor in private practice Mario Govorchin, trainer, organization development consultant and mediator in private practice Karen Haddigan, mediator in private practice and Project Co-ordinator, Inner City Housing Kelly Henderson, M.Ed., mediator in private practice with extensive experience in the health care industry Wendy Hilliard, B.Ed., LL.B., teacher, mediator and trainer in private practice Stacey Holloway, consultant and counsellor in private practice specializing in youth and education Marg Huber, trainer and mediator in private practice, specializing in family, community and native groups Nym Hughes, facilitator and mediator in private practice, and trainer in adult special education Ron Monk, trainer and mediator in private practice Michael Raynolds, trainer and mediator in private practice Arthur Ridgeway, Ph.D., registered psychologist, consultant and trainer in private practice Deborah White, M.A., ABS, organization development consultant and trainer in private practice Dale Zaiser, M.A, ABS, consultant and counsellor in pri•· vate practice, and Instructor, Douglas College Other resource people with complementary expertise and specializations are also involved. Coaches (in the Lower Mainland) Keith Barker, Janice Bateman, Sandy Dunlop, Donna Dussault, Angie Dyck, Cam Ellison, Maureen Hannah, Gary Harper, Ed Jackson, Kelly Kennedy, Brian Luckock, Laurie McGillivray, Marie O'Neill, Ingrid Pipke, Jill Schroder, Tracy Selinger, Pamela Theriault, Jim Toogood, Leanne Turnbull, Jacquie Waechter, Derek White. Core Courses Dealing with Interpersonal Conf_lict (#CR100) This course explores the sources and implications of interpersonal conflict within various contexts. Participants will have an opportunity to assess their current approaches to resolving conflicts and to broaden their range of options. An examination of power, expectations, anger and problem solving will include specific concepts, skills and techniques useful in the resolution of interperSQ.nal conflicts. Emphasis will be on skill development through structured practise and roleplay simulations,--Tfils course ls a prerequisite for all other core courses. Length: Three days (21 hours) Interdisciplinary Studies 11 Date(s): May 5-7, Randy Boychuck June 2-4, Randy Boychuck June 2-4, Michael Raynolds (CRlO0A) July 7-9, Deborah White July 10, 17 & 24, (9:00 am - 5:00 pm), Michael Raynolds July 26-28, Elizabeth Azmier-Stewart Time: Fee: August 11-13, Ron Monk 9:00 am - 5:00 pm $250 including organizations, neighbourhoods, committees, schools and families. This course introduces the concepts, skills and techniques needed to mediate disputes encountered on a day-to-day basis. Emphasis will be on skill development througfrsimulated mediations. Prerequisite(s): Dealing with Interpersonal Conflict (#CRlO0). Length: Date(s): Resolving Conflict in the Workplace (#CR763) This course is equivalent to Dealing with Interpersonal Conflict, but has additional information and focus on organizational issues. It may be taken in place of #CRl 00. The course will explore the dynamics of conflict both generally and within the work environment. Emphasis will be on participants' own conflict styles at work, effective confrontation and collaborative problem-solving. This course will be of particular value to managers and supervisors who wish to expand their leadership skills. Length: Three days (21 hours) Date(s): June 9-11, Dale Zaiser Time: 9:00 am - 5:00 pm Fee: $250 Dealing with Anger (#CR200) Angry, hostile or resistant feelings and behaviours are commonly generated in conflict situations. Efforts to resolve the conflict may be ineffective if these feelings are ignored or denied. This course presents theory, techniques and approaches for effectively managing angry feelings and behaviour, including confronting, defusing and disengaging in angry conflict situations, and moving through anger to constructive problem solving. Emphasis will be on skill development through small group and individual exercises. Prerequisite(s): Dealing with Interpersonal Conflict (#CRl00), or by permission of the Co-ordinator. Length: Three days (21 hours) Date(s): May 10-12, Dale Zaiser June S, 12 & 19 (9:00 am - 5:00 pm), Michael Raynolds June 12, 19 & 26, at New Westminster Community Educatio n, Nym Hughes June 16-18, Stacey Holloway July 19-21, Mario Govorchin August 4-6, Michael Altshuler August 23-25, Mario Govorchin Time: 9:00 am - 5:00 pm Fee: $250 Time: Fee: Mediation Skills, Level II (#CR400) This course prepares the mediator to deal with complex and emotionally charged conflicts. Skills, techniques and theory include power-balancing, dealing with resistance and dysfunctional behaviour, mediator interventions and styles, and legal and ethical issues. Skill practice sessions are facilitated by trained coaches. Prerequisite(s): at least four other courses in the Certificate Program, including Mediation Skills, Level I (CR#300), or by permission of the Co-ordinator. Length: Date(s): Time: Fee: 12 Interdisciplinary Studies Five days (35 hours) May 31-June 4, Stacey HoHoway August 11-13, 16-17, Michae.l Fogel 9:00 am - 5:00 pm $425 Negotiation Skills, Level I (#QR500) Negotiation skills are essential in daily interactions with others to assist you in getting what you need and want. Principled negotiation results in an agreement that responds to the interests of both parties involved. This course introduces the skills, theory and techniques for applying interest-based negotiation in a variety of work and day-to-day situations. Participants will learn to build a collaborative climate and use the skills and concepts of principled negotiation. Recommended reading: Getting to Yes by Roger Fisher and William Ury, Penguin Books, 2nd Ed., 1992. Prerequisite(s): Dealing with Interpersonal Conflict (#CRl00). Length: Date(s): Mediation Skills, Level I (#CR300) Mediation is a practical method for assisting other people to resolve their conflicts and attain mutually satisfying outcomes. The process is useful in ·a wide variety of settings, Three days (21 hours) May 6-8, at Douglas College, Mario Govorchin May 19-21, Michael Fogel June 2-4, Michael Altshuler July 14-16, Karen Haddigan August 16-18, Randy Boychuck 9:00 am - 5:00 pm $250 Time: Fee: Three days (21 hours) May 17-19, Dale Zaiser May 26-28, Randy Boychuck June 28-30, Randy Boychuck July 19-21, Michael Altshuler August 4-6, Kelly Henderson August 18-20, at New Westminster Community Education, Michael Raynolds 9:00 am - 5:00 pm $250 Negotiation Skills, Level II (#CR600) This course applies the negotiation process and techniques from the Level I course to more complex situations. Content will include negotiator assertiveness and style, factors that escalate or de-escalate competitiveness, resolving impasses and overcoming resistance. Emphasis will be on skill development through simulated negotiations facilitated by trained coaches. Recommended reading: Getting to Yes by Roger Fisher and William Ury, Penguin Books, 2nd Ed., 1992. Prerequisite(s): at least four other courses in the Certificate Program, including Negotiation Skills, Level I (#CR500), or by permission of the Co-ordinator. Length: Date(s): Four days (28 hours) May 25-28, Karen Haddigan August 23-26, Dale Zaiser Time: Fee: 9:00 am - 5:00 pm $330 Note: Effective September, 1993 Negotiation Skills, Level II will be a five day (35 hours) course. Fee: $/425.00. Effective September 1993, eight day~ rather than nine days of e lectives will be required for completion of the Certificate in Conflict Resolution . Mediation Skills Assessments (#CR499) Negotiation Skills Assessments (#CR699) and enhancing relationships. It is also a key element in ensuring mutual understanding and respect, even though strong feelings are involved. Length: Date(s): Time: Fee: - Two days (14 hours) May 8 & 15 (9:00 am - 5:00 pm), Michael Raynolds July 15-16, Randy Boychuck July 22-23, at New Westminster Community Education, Mario Govorchin August 19-20, Randy Boychuck 9:00 am - 5:00 pm $185 Building Mediation Competency I (#CR759) Building competency requires the integration of skills and concepts that form the backbone of the mediation .process. This course will isolate stumbling blocks that chronically arise in mediation and will enable participants to tape, script and analyze roleplay work with the assistance of trained, skilled coaches. There are approximately four hours of scripting homework to be done outside of class. Students will require access to a VCR or audio tape deck for this homework. Please bringyourownaudio/videotape. This course is strongly recommended prior to taking Mediation Skills, Level II. Prerequisite{s): Dealing with Interpersonal Conflict (#CRlO0), Mediation Skills, Level I (#CR300). Date(s): September 13-24 Fee: $100 per assessment Instructor(s): Marje Burdine, Co-ordinator, Centre for Conflict Resolution Training, Justice Institute of BC, and the Centre's instructors. Length: Date(s): Time: Fee: Note: The deadline to register for the September assessments is August 27, 1993, We cannot make exceptions for requests after this date. Building Mediation Competency II (#CR759A) Electives Note: As of September 1993, eight days rather than nine days of electives will be required for completion of the Conflict Resolution Certificate. Thie; is due to the increase of Negotiation Skills, Level II from four to five days . The total number of required houn; for the Cettificate will continue to be 210 hours. Listed alphabetically by title. Asserting Yourself Under Pressure (#CR702) This course is for people who are usually assertive but who either over-react or sell themselves out in difficult conflict encounters, such as when dealing with powerful, aggressive individuals, or in high-risk , high-stake situations. The result is often a diminished relationship or unmet goals. Assertively expressing your needs, thoughts, feelings and beliefs is essential to improving self-esteem Two days (14 hours) August 3 & 9, Marg Huber 9:00 am - 5:00 pm $185 This course provides participants with a comprehensive analysis of their mediation work through the review of scripted segments of videotaped roleplay. Script analysis reveals ineffective response patterns and micro-skill competency gaps, and gives insight into other possible intervention strategies. It is recommended for those who have taken Mediation Skills, Level II and wish to proceed to assessment with a clearer focus on where their work needs to be strengthened. There are approximately four hours of scripting homework to be done outside of class. Students will require access to a VCR or audio tape deck for this homework. Please bring your own audio/video tape. This course is strongly recommended prior to taking the Mediation Assessment. Prerequisite(s): Mediation Skills, Level II (#CR400). Length: Date(s): Time: Fee: Two days (14 hours) August 18 & 20, Marg Huber 9:00 am - 5:00 pm $185 Conflict lkE;oh.~tion Gr;!duallor-, Ceremonies o/;30 }fs,l(J'S, .]Jt:Jtll.{~ 2,:iit 1993 Interdisciplinary Studies 13 - Building Negotiation Competency I (#CR765) Building competency requires the integration of skills and concepts that form the backbone of negotiation. This course will isolate stumbling blocks that chronically arise in negotiation and will enable participants to tape, script and analyze roleplay work with the assistance of trained, skilled coaches. There are approximately four hours of scripting homework to be done outside of class. Students will require access to a VCR or audio tape deck forthis homework. Please bring your own audio/video tape. This course is strongly recommended prior to taking Negotiation Skills, Level IT (#CR6o0). Prerequisite(s): Dealing with Interpersonal Conflict (#CRl00), Negotiation Skills, Level I (#CR500). Length: Two days (14 hours) Date(s): August 4 & 10, Marg Huber Time: 9:00 am - 5:00 pm Fee: $185 Building Negotiation Competency II (#CR765A) This course provides participants with a comprehensive analysis of their negotiation work through the review of scripted segments of videotaped roleplay. Script analysis reveals ineffective response patterns and micro-skill competency gaps, and gives insight into other possible intervention strategies. It is recommended for those who have taken Negotiation Skills, Level II and wish to proceed to assessment with a clearer focus on where their work needs to be strengthened. There are approximately four hours of scripting homework to be done outside of class. Students will require access to a VCR or audio tape deck for this homework. Please bring your own audio/video tape to class. This course is strongly recommended prior to taking the Negotiation Assessment. Prerequisite(s): Negotiation Skills, Level II (#CR6o0). Length: Two days (14 hours) Date(s): August 27 & 31, Marg Huber Time: 9:00 am - 5:00 pm Fee: $185 Conflict in Organizations: Symptoms, Origins and Strategies (#CR704) Conflict in organizations takes many forms. This course focuses on the difficulties that arise because of differences between the needs of the individual and those of the organization. What prevents an organization from working well for its people? What are the impacts of management style and organizational culture? What are our deep-rooted assumptions about the nature of our organizations and our work? From these questions, the focus will shift to a review of some alternative forms of organizations and strategies for their development. The objectives of this course are to increase the understanding of organizational conflict and to provide options that participants may then apply in l;heir own situations. Length: Two days (14 hours) Date(s): June 14-15, Michael Talbot Time: 9:00 am - 5:00 pm Fee: $185 Instructor(s): Mike Talbot, M.A.. M.Tech., organizational consultant in private practice with a particular interest in organizational evolution . Critical Skills for Communicating in Conflict (#CR735) This course is intended for thm,e who have had little or no previous training in conflict resolution skills and should be taken prior to Conflict Resolution, Level I: Dealing with Interpersonal Conflict (#CRl00). It will focus intensively on the micro-skills essential to effective mediating, negotiating or resolving interpersonal conflict. It is recommended for anyone entering the Certificate Program and would also be helpful as an isolated learning experience. Each skill will be demonstrated and then practised in the context of a conflict situation. Specific skills will include : nonjudg~ental listening; probing; clarifying; refocusing; and assertive, non-defensive communication. Length: Date(s): Two days (14 hours) May 3-4, Stacey Holloway May 22 & 29, at New Westminster Community Education, Wendy Hilliard May 31-June 1, Dale Zaiser Caucusing in Mediation (#CR764) Caucusing can be one of the most effective interventions a mediator can use in moving parties toward agreement. If not properly implemented, however, caucusing can prove hazardous. Knowing when, why and how to use this tool is crucial to dealing effectively with some of the most difficult and perplexing situations in mediations. A structured caucusing process will be presented which is applicable in a variety of dispute contexts, including family and commercial. This process will help mediators to maximize the value of meeting separately with the parties while minimizing the potential for negative outcomes. Prerequisite(s): Mediation Skills, Level I (#CR300). Length: One day (7 hours) Date(s): June 9, Michael Fogel Time: 9:00 am to 5:00 pm Fee: $90 14 Interdisciplinary Studies Time: Fee: July S-6, Michael Raynolds July 22-23, Karen ~addigan August 9-10, Dale Zaiser August 30-31, Dale Zaiser 9:00 am - 5:00 pm $185 Criticism: How to Give and Receive It (#CR706) Critiquing the work or behaviour of others can be one of the most difficult tasks that we perform. As individuals, colleagues, supervisors and managers, we are often called upon to give criticism. If.done well, it can be an opportunity for growth and increased understanding. If done poorly, it can damage relationships, limit opportunities and increase stress. In this course, participants will explore and practise the essential elements of giving and receiving constructive criticism. Prerequisite(s): Dealing with Interpersonal Conflict (#CRlO0). Length: Two days (14 hours) Date(s) : May 20-21, Deborah White July 29-30, Deborah White August 12-13, at Douglas College , De borah White Time: 9 :00 am - 5:00 pm Fee: $185 own and managers find themselves in the uncomfortable position of having to act as referee. This course will prese nt essential conflict resolution skills for managers, including: facilitating, mediating, and clarifying expectatio ns and consequences. Prerequisi~e(s): Dealing with Interpersonal Conflict (#CRlO0). Length: Two days (14 hours) Date(s): June 7-8, Deborah White Time : 9:00 am - 5:00 pm Fee: $185 Group Conflict Resolution: An Advanced Level Course (#CR736) Managing the Hostile Individual (for high risk professionals) (#CR753) Group conflict stems from a variety of sources, including: role or task confusion, value differences, conflicting needs or styles, personality differences and hidden agendas. This course is designed to help group leaders or members identify the cause of the conflict, determine an appropriate method of intervention, and assist the group to move from conflict to problem solving. Content will include theory and conce pts essential to understanding group process and group facilitation. A strong understanding of the conflict resolution model is required. Prerequlsite(s): at least two core courses in the program. This course is specifically designed for enforcement personnel who have not taken other courses in the program, including: emergency health services workers, police, security guards , sheriffs, psychiatric workers, street workers, transit officers and o thers involved in high-risk, high-stress situations . Many professionals find themselves to be the target of hostile or aggressive behaviour as a regular part of their jobs. Dealing with these encounters inevitably requires emotional energy and frequently results in increased stress. This course will provide alternatives for constructively managing hostile individuals whe n course participants are the recipie nt of their aggressive behaviour. Attention will be given to assessing risk factors and ensuring personal safety. Through lecture, . group discussion, case studies and roleplay, participants will have an opportunity to: identify factors that escalate the level of hostility, identify personal responses to hostile behaviour, develop self-management skills for responding to threatening behaviour, learn and practise a model for defusing hostility, and increase skills in constructively confronting problem behaviour. Length: Two days (14 hours) Date(s): May 13-14, Karen Haddigan Time: 9 :00 am • 5:00 pm Fee: $185 Making It Hard to Say No - Negotiating_with Difficult People (#CR767) The negotiation model presented in the core courses provides a useful framework for negotiating mutually satisfying agreements. Yet problems emerge when applying this model to people who only want to win. The question is how to find common ground and move toward joint problem solving with individuals who are confrontational, inflexible, reluctant and unreasonable. This workshop focuses o n the techniques of effective negotiation in difficult situatio ns. Participants will learn the five-step strategy presented in William Ury's boo k Getting Past No ·· Negotiating with Difficult People, and will develop skills to overcome the obstacles to successful negotiation . Prerequisite: two core courses. Recommended: Critical Skills for Communicating in Conflict (#CR735) . Length: Two days (14 hours) Date(s): July 22-23, Arthur Ridgeway Time : 9:00 am - 5:00 pm Fee: $185 Managing Employee Disputes (#CR703) This course prepares managers and supervisors to deal with the inevitable conflicts that arise in the workplace. Often, employees lack the skills to resolve them on their Length: Two days (14 hours) Date(s): August 9-10, Mario Govorchin Time: 9:00 am - 5:00 pm Fee: $185 Positive Power in Mediation (#CR731) The conce pt of power in mediation inevitably evokes connotations of power struggles and power imbalances. People in conflict ofte n use their personal power and influence to minimize their losses or to preve nt o thers from gaining w hat they want. Mediato rs are faced with the challenge of assisting the parties to identify positive uses of power, to diversify their styles in dealing with power issues, and to understand the implications of their own spheres of influence . This course will also examine ways in which the mediator's own power and influence affect the process. Length: Two days (14 hours) Date(s): August 18-19, Joan Balmer, Senior Co nsultant, Ryane Consulting Ltd. Time: 9:00 am - 5:00 pm Fee: $185 Interdisciplinary Studies 15 Resolving Inner Conflict (#CR744) Many people feel stuck when faced with a major decision, and others repeatedly make decisions which do not seem to work out well for them. They may be confused by the message they are receiving from the head versus the heart, or may feel overwhelmed by the multitude and complexity of the influencing factors. As a result, they postpone decision making beyond the optimal time, or plunge ahead and risk making a poor decision. This course will present a set of skills and processes to facilitate personal decision making when values or needs are in conflict. Participants will assess their own styles of decision making and will focus on one of their own inner conflicts in order to learn an innovative and systematic approach to personal decision making. Participants should come prepared to apply this method to a significant decision they are facing. Prerequisite(s): Dealing with Interpersonal Conflict (#CRl00). Length: Two days (11 hours) Date(s): July 8-9, at Douglas College, Randy Boychuck August 12-13, Randy Boychuck Time: 9:00 am - 5:00 pm Fee: $185 - Self-Disclosure in Conflict: Winning Yourself a Hearing (#CR766) As well as hearing another's point of view, successfui con- flict resolution and negotiation require clear disclosure of our own perceptions, assumptions and interests. Without our self-disclosure, the other party is likely to become sus·picious, aggressive, defensive or withdrawn. Many people are reluctant to express their own interestc;, however, for fear of appearing too open or naive. The result is that their interests may not receive fair consideration. This course gives participants skillc; and practice in identifying and articulating their intcrignlog, planning and implementing confl.ict icse>hJtion, .mgt~r managl!'ment and rra,~di.ation pwgt;.i.ms for t:':ducator,,.. Length: D.ate($): Time: Fee: Courst~: An Jrnt.~uct.ion to Confllct Management for Edm:atot"S (#C.R7(i8) Couri:,e; Twod.lys Julf 26-:n, Brian Luckock 9:00 ~m - 4:00 prn $185 Length: Dat.c(s): Time: Fee, Managing Anga· In Educational Settings Course: (#CR7llow:iy 9:00 am •· 4:00 pm $250 Length: Dat.e(s); Time: Fee: Nl.>gotlatlon Skd)s fr~t ~ucat<"~rs (#CR770) Foor days Angu~t ;:l-6, Stat:ey Holloway 9,00 am - 4:00 pm $350 Mcd:ating i:onflkt In t.11.e lf-.dlll,:ational Settlng ( t-CR 771) Five ('A)'S August 9·13, Stat:(:y Holloway, Bri:.i.n l.uckoi:-..k 9:0U am - 4:00 pm $4.25 For a foll hrcx:hure or to registe r for thif. program, contact th,;- Justice irn;titute of BC at 604/22.?.-7111 . Out-of-Town Courses Conflict Resolution Certificate Courses Co-sponsored with community colleges throughout BC. The following community colleges and organizations are co-sponsoring courses which are part of the Conflict Resolution Certific.ate Program. Fees for the courses may vary from college to college. -Contact your local college for more information about the courses being held this term and for current fees. For more information on the Conflict Resolution Ce1tificate Program, please contact the Centre for Conflict Resolution Training, Justice Institute of BC 604/222-7287. HI ARCTIC COLLEGE Part-time Studies ~ #50() - 5022 49th Street ~ - - Yellowknife, NWT XlA 3R7 Telephone: 403/920-3076 FAX: 403/873-0333 ...;to ~ LEARNING/orLIFE Lansdowne Campus Community Education Services 3100 Foul Bay Road Victoria, BC V8P 5J2 Telephone: 604/370-3153 FAX: 604/370-3150 COLLEGE OF NEW CALEDONIA Quesnel Campus Continuing Education 488 McLean Street Quesnel, BC V2J 2P2 Telephone: 604/992-3906 FAX: 604/992-7876 dQ.douglas -q,- college New Westminister Campus/Haney Campus Continuing Education Services 700 Royal Avenue New Westminster, BC V3M 525 For registration information, contact me Registration Office , Justice Institute of BC. Telepho ne: 604/222-7111 FAX: 604/660-1875 or 222-7158 r~., CommunityCollege East Kootenay Cranbroo k Centre 2700 College Way Cranbrook, BC Vl C 5L7 Telephone: 604/489-2751 FAX: 604/489-8254 Interdisciplinary Studies 17 NEW WESTMINSTER COMMUNITY EDUCATION COMMUNITY 1001 West Columbia Street EDUCATION New Westminster, BC V3M 1B8 For registration information, contact the Registration Office,Justice Institute of BC. Telephone: 604/222-7111 FAX: 604/66o-1875 or 222-7158 ~ 41~ ti nt:: LI NORTH ISLAND COLLEGE Comox Valley Campus Community Education 2300 Ryan Road Courtenay, BC V9N 8N6 Telephone: 604/334-5023 2182 Hamilton Avenue • O R T H North Vancouver, BC V7P 2M3 N S H O R E For registration information, contact the Registration Office, Justice Institute of BC. CONTINUING Telephone: 604/222-7111 EDUCATION FAX: 604/660-1875 or 222-7158 Fort St. John Campus Continuing Education Box 1000 Fort St. John, BC VlJ 6Kl Telephone: 604/785-6981 FAX: 604/785-1294 OKANAGAN UNIVERSITY COLLEGE 705 Kitch Road Kelowna, BC VlX SV8 Telephone: Russell Krasnuik, 604/862-5480 FAX: 604/762-6634 Grand Forks Campus Continuing Education Box968 Grand Forks, BC V0H lH0 Telep honei 604/442-2704 FAX: 604/447-2877 Nelson Campus Continuing Education 2001 Silver King Road Nelson, BC VlL 1C8 Telephone: 604/352-6601 FAX: 604/352-3180 SUNSHINE COAST COMMUNITY SERVICES Box 1069 Sechelt, BC VON 3A0 Telephone: 604/885-5881 r. THE ~ ..m;r UNIVERSITY COLLEGE OFTHE CARIBOO Northwest Community ~~ College Prince Rupert Campus .130 First Avenue West Prince Ru pert, BC V8J 1A8 Telephone: 604/624-6054 FAX: 604/624-4920 Terrace Campus Extension Services, T.E.C. Centre 3250 Eby Street Terrace, BC V8G 5H4 Telephone: 604/635-7700 FAX: 604/638-3497 18 Interdisciplinary Studies I~ N.11 I ~ Kamloops Campus 900 College Drive Kamloops, BC V2C 5N3 Telephone: Arts and Education Extension 604/828-5210 FAX: 604/371-5511 Williams Lake Campus 351 Hodgson Road Williams Lake, BC V2G 3P7 Telephone: Community Coordinator 604/392-6202 FAX: 604/392-4984 Whitehorse Campus Continuing Education Box 2799 Whitehorse, Yukon YlA 5K4 Counselling Unless otherwise indicated, Counselling courses will be held at the Justice Institute and will be in session from 9:00 am to 4:30 pm. Family Issues Identifying and Supporting Older Adults at Risk of Suicide (#EP109) This workshop is directed toward front line staff, volunteers and others who work in a support capacity with older adults. Participants will have the opportunity to develop a framework for understanding suicide in this population; consider personal and social attitudes towards aging; and explore key factors which may contribute to suicide risk, such as depression, isolation and alcoholism. The role of the supp,ort worker in identifying and supporting the older adult at risk will be addressed. The special needs of the at-risk older adult will be discussed as they relate to the identification of appropriate referral resources in the community. This workshop was developed by Suicide Prevention Training Programs in Calgary under the auspices of the Canadian Mental Health Association. Length: One day Date(s): June 2 Fee: $85 Instructor(s): Brenda Dafoe, M.Ed. Trauma and Post Traumatic Stress will be outlined and demonstrated through roleplay. Specific attention will be directed toward various types of work related critical incidents, problems associated with debriefings, and the issues involved in program development. This two-day program serves as a basic entry requirement for individuals interested in participating in a critical incident stress debriefing team in their workplace. Length: Two days Date(s): April 22-23 Fee: $165 Instructor(s): Toby Snelgrove, Ph.D. - Trauma in the Workplace: Responding to Critical Incident Stress, Level II (#EP117 A) This advanced level workshop is directed towards experienced mental health professionals and peer personnel from emergency health, human services and other high risk public safety occupations, and will build on the content presented in Level I. Through the use of role plays and debriefing simulations, participants will have the opportunity to practise specific aspects of C.I.S. debriefmg, problem solve around specific issues that arise in a debriefing process, and explore how to generalize the C.l.S. debriefing process and skills to other settings and situations. Prerequisite(s): Trauma in the Workplace: Responding to Critical Incident Stress, Level I (#EP117) or written application outlining previous training in C.I.S. debriefing, including the name of the instructor and iength of training. Length: Two days Date(s): June 10-11 Fee : $165 Instructor(s): Toby Snelgrove, Ph.D. Trauma and Post Traumatic Stress Reactions (#EP178) Trauma in the Workplace: Responding to Critical !ncident Stress, Level I (#EP117) Major disasters and daily emergencies expose emergency health, human services and other high risk and public safety workers to significant stress. Workers' responses to these "critical incidents" can range from confusion to extreme pain, anger, emotional problems and physical illness. The Critical Incident Stress Debriefing (CISD) process was developed as an effective tool to manage this work related trauma, to help staff cope with what they have seen or experienced. The purpose of this introductory level workshop is to train mental health professionals and personnel from emergency health, human services and other high risk and public safety occupations, in the effective management of critical incident stress (C.I.S.). On day one, participants will review the nature of stress, cumulative stress and critical incident stress and their impact on human functioning; specific causes of C.I.S.; factors that affect one's vulnerability to C.I.S.; and defusing techniques. On day two, the formal debriefing process This workshop is designed for front line emergency and crisis workers, and practitioners working with trauma survivors in an individual, group or community context. It will provide an introduction to key concepts in the field of trauma and traumatic stress. Participants will acquire a basic understanding of trauma and a working knowledge of reactions to trauma, including responses at the moment of victimization, acute and chronic responses, and posttraumatic stress disorder. Options for treatment and recovery will be addressed, and participants will be able to adapt recovery models to their own work situation. In addition, the impact of trauma work on front line workers will be explored. This workshop is relevant to people involved in diverse trauma populations such as refugees or survivors of accidencs, natural disasters, family viole11ce, sexual assault or other crimes. Length: Two days Date(s): May 10-11 Fee: $165 Instructor(s): Maggie Ziegler, M.A. Interdisciplinary Studies 19 Creativity and Trauma: Using Art as a Tool for Healing (#EP179) This workshop is directed towards counsellors and therapists working with adults in a therapeutic context, and will explore the use of art and creativity as a tool for healing the effects of past trauma such as childhood sexual abuse, physical abuse, long term illness or the death of a loved one. Participants will have the opportunity to explore the roots of creativity and psychological health, examine the impact of trauma and psychological shock and how change occurs, consider the theoretical basis for understanding the art work of their clients, and the stages in the therapeutic process. Opportunities will be provided to experience a variety of creative media (including art, writing and visualization), and to discuss the creative process. Length: Three days Date(s): May 13-lS Fee: $225 Instructor(s): Margaret Jones, M.A. Instructors: Brenda Dafoe, M.Ed., is an adult educator, consultant and suicide prevention trainer who has developed and conducted several workshops on suicide prevention in Vancouver and Calgary. Margaret Jones, M.A., is a therapist in private practice and a consultant and trainer in the area of working with children and adult survivors of sexual abuse. Toby Snelgrove, Ph.D., is a counsellor, consultant and trainer in private practice specializing in traumatic stress, grief and loss issues. For the past seven years he has be.e n a debriefer, educator and program developer assisting emergency and human service organizations to recognize and manage occupational stress. Maggie Ziegler, M.A., is a therapist in private practice with a special interest in trauma survivors. She has developed a training curriculum on post trauma stress reactions. Fire Safety Introduction to the Fire Service (#NC-01) Introduction to the Fire Service allows students to explore the possibility of a career in the fire service. On each of six evenings, fire service professionals will present a topic of interest to the fire service. Topics may include: Career Planning, Physical Testing for the Fire Service, Safety and Equipment, Fire Prevention Inspection, Dangerous Goods, Vancouver Fire Department Perspective, Critical Incident Stress and Fire Service Organization. Classes are offered one evening a week for six consecutive weeks or over a weekend. Enrolment is limited to 40 participants. Length: Six, 2 1/2 hour sessions Location: Justice Institute of BC 20 Interdisciplinary Studies Date(s): Call the Fire Academy at 604/222-7130 for the dates of the next scheduled course Fee: $100 (includes textbook) Instructor(s): Instructors are leaders in their specific area of the fire service. Introduction to the Fire Service: Field Exercises (#NC-04) This course is the second phase of #NC-01. Course topics include : Fire Behaviour, Safety and Protective Clothing, Extinguishers (with live fire training), SCBA, and Hose and Nozzle familiarization. Prerequisite(s): Completion of Introduction to the Fire Service (#NC-01). Class size is limited to 20. Location: Safety Training Centre, Maple Ridge, BC Date(s): A waiting list is maintained for this course. Telephone the Fire Academy at 604/222-7130. Fee: $225 Instructor(s): Fire Academy Instructors Distance Education Courses People registered in distance education courses will have access to a knowledgeable tutor by telephone and correspondence throughout the course. Courses are cosponsored by Interdisciplinary Studies and the Fire Academy. (Note: Fire service personnel in BC should contact the Fire Academy directly to obtain these self-study courses.) Fire Safety at Work (#DE102) Designed in the distance education format and developed in co-operation •,vith the Open College component of the Open !..earning Agency, this course is intended for employees and supervL,;ors with job responsibilities in fire safety, and others with an interest in fire prevention and response. Course materials explore the nature of fire, common fuels and ignition sources, hazards for each building type, fire prevention, fire drills, and using portable extinguishers and a fire safety plan. After completing the course, students will be able to conduct basic fire prevention inspections, educate other employees on safe ways to respond to fire, lead fire drills, and prepare a full fire safety plan for any organization. Students are required to submit four written projects and pass a multiple choice exam to complete the course. Successful candidates will receive a certificate. (This course is not designed for professional or volunteer fire service personnel.) Length: Fee: 120 self-study hours $250 Dangerous Goods (#DE101) This course has been designed for fire service personnel but is also relevant to non-fire service personnel whose responsibilities include the area of dangerous goods. A series of five self-study booklets present the basic principles of controlling dangerous goods incidents. The course covers legal jurisdiction and highlights legislation that affects safety in the storage and transport of dangerous goods. It also offers information on identification of dangerous goods under emergency conditions and on national, provincial and local information sources. The course discusses the inherent hazards of dangerous goods, with specific attention to assessing a situation, determining the resources required, and taking appropriate initial action. Length: 60 self-study hours Fee: $200 Basic Fire Science (#DE100) or (#NC-02) This course has been designed for fire service personnel but is also applicable to non-fire service personnel who need a fundamental understanding of fire and flammable materials, and to members of the general public with an interest in this safety area. The course provides an introductory level study of basic chemical and physical principles underlying fire and dangerous goods behaviour in emergency situations. Topics include vapour pressure and combustion, elements of fire suppression, and general methods of fire control. Length: Fee: 40 self-study hours (#DElO0), or six 2 l/2 hour classroom sessions offered at least twice a year (#NC-02) $165 Management Unless otherwise indicated, Management courses will be held at the Justice Institute and will be in session from 9:00 am to 4:30 pm. Basic Supervisory Competency Program, Week 1 (#MGMT213) Each job or function has specific areas of knowledge, skill and operating values which, taken together, give individuals the competence to perform a particular job. This competency-based course covers such topics as the role of the supervisor, situational leadership and teamwork, staff development, delegation of work, communication and interpersonal effectiveness, problem solving and decision making, and conflict resolution. Basic Supervisory Competency, Week 1 is intended for first level supervisors, or those who aspire to be supervisors, in both government and private agencies. Before coming to the course, participants and their managers will complete an inventory assessment of participants' skills and knowledge. BC Corrections Branch employees who successfully complete the course will be granted certification for the Basic Supervisor Competency Program, Week I. Co-sponsored with the Corrections Academy. Enrolment is limited to 16 participants. Length: Five days Date(s): June 14-18 Time: 9:00 am - 4:30 pm on Day 1; 8:30 am-4:30 pm on subsequent days Fee: $450 Instructor(s): A consultant with Ryane Consulting Inc. - Basic Supervisory Program, Week 2 (#MGMT213A) Te(ll]_nical Math (#DE105) This course presents the basic math skills needed for fire flow calculations, such as volume and surface area, and provides frequent opportunities to apply the information to practical situations. Units covered include whole numbers, fra.ctions and decimals, percentages, averages, algebraic equations, powers and square roots, ratios and proportions, and measurements of length, area and volume. Prerequisite: basic skills in addition, subtraction, multiplication and division. Length: Fee: 40 self-study hours $165 This second-level course will use short lectures, discussion groups, case studieiilland~cessions to build on the skills gained in Bas· · mpetency Program, Week 1. The cours i ress three key challenges of supervisors: completing performance appraisals, dealing with problem employees, and building an effective team. It will include practical exercises that improve the team's co-operation and commitment and the supervisor's own time management and meeting skills. Participants will be encouraged to share ideas and concerns encountered in their role as supervisor. Prerequisite(s): Basic Supervisory Competency Program, Week 1. Enrolment is limited to 16 participants. Length: Five days Dare(s): July 5-9 Time: 9:00 am - 4:30 pm on Day l; 8:30 am - 4:30 pm on subsequent days Fee : $475 Jnstmctor(s): A consultant with Ryane Consulting Inc. Interdisciplinary Studies 21 - Prosecution Together We Stand: Effective Team Building (#MGMT120) Teamwork has long been seen as a basic organizational need. currently, however, an increased focus on team formation and team development has created a need for managers to develop further competence in team building. This workshop explores the concept of team: what differentiates a group from a team, what a team really is, why teams exist in the first place.and how teams are developed; and looks at ways to measure and improve team effectiveness. The role of the leader in work teams is also explored. Participants will practise strategies for building and enhancing teams while developing an understanding of how teams function. Length: Two days Date(s): June 2 1-22 Fee: $175 Instructor(s): Elizabeth Robinson - Building Strategies for Change (#MGMT229) This new, two-day workshop uses case studies, small group work and videos to demonstrate principles participants can apply to implement planned change in their workplace. Participants will become familiar with the stages of change, the ways in which people are affected by change, and what their responsibilities are as managers in guiding change. They will identify their own personality styles and how this affects their reaction to change, examine methods of developing a climate for change, and understand the reasons for resistance and how to deal with ic. Techniques for persuading others to give up the old ways and methods for generating excitement about change will be presented. Length: Two days Date(s): May 19-20 Fee: $175 Instructor(s): Sandra Heath See the Administrative/Sup port Staff and Training for Trainers categories for additional listings. Instructors : Sandra Heath, B.A., is a management training and human resources consultant whose experience includes responsibility for human resources, policy development and training. She has line management experience in BC and Alberta and in the federal public sector. Elizabeth Robinson, M.S.W., is a consuitant and trainer with extensive management experience in child welfare and medical settings. She is on the faculty of the School of Social W"ork, UBC. Ryane Consulting Inc. has designed and delivered workshops on topics related Lo leadership and management, communications and conflict, and business writing for 20 years . Ryane's consultants are highly skilled in creating trust and a participative atmosphere as well as balancing theory and practical applications. 22 Interdisciplinary Studies Enforcement and Investigative Skills In spite of efforts to ensu re voluntary compliance, officials at various levels of government frequently find that laws they are charged with upholding must be enforced through the courts. Interdisciplinary Studies offers a contract cou rse designed to prepare individuals responsible for the administration and enforcement of provincial and municipal laws to successfully investigate, prepare and prosecu te their cases. The five-day course includes a discussion of relevant legislatio n and takes participants through the steps involved in prosecuting a case , from gathering and preserving evidence to presenting the evidence in court. The course concludes with a court visit and a mock trial in which participants have an opportunity to present evidence based on real or composite cases typical of those they enforce. For further information, or to discuss a course specifically designed for your agency, please contact Patricia McNeill at 604/222-7229. Instructors: Courses are conducted by barristers and solicitors with experience in prosecuting and defending cases in the British Columbia court system. They are assisted by other resource people with expertise in specific fieldt. related to the topics presented. presenting Evidence : Being an Expert Witness in Environmental Cases (#EP119) With increasing demand for enforcement of environmental controls and the growing importance of environmental assessments, private and public sector employees can expect to be called u pon more and more often to present expert evidence before the courts o r administrative tribunals. This two-day course will prepare experts from a range of disciplines to present their evidence more knowledgeably and effectively. It will focus on: expert reports, including preparation of reports and the use of expert reports in environmental assessment planning or development hearings; the use ofexperts to conduct investigatio ns for government agencies; and direct- and cross-examination in environmental cases. On the second day of the cou rse participants may have an opportunity to practise presenting evidence in a mock trial. This is an optional segment of the course which may be included depending on the requirements of course participants. Enrolment is limited to 16 participants. Length: Date(s): Time: Fee: Two days TBA 9:00 am - 4:30 pm $225 Residential Care Instructors: DonaldJ.Jordan, Q.C., is a senior partner in the Vancouver office of Blake, cassels & Graydon. He practises in the areas of civil litigation, particularly in administrative and environmental law, and has appeared before all levels of courts in Canada and numerous administrative tribunals. He has represented a wide variety of public and private sector clients, including several municipalities, and has spoken at conferences on topics related to environmental, civil litigation and administrative issues. Mr. Jordan was previously a full-time member of the Faculty of Law, University of British Columbia. Ma rgaret L. Eriksson is an attorney with Blake, Cassels & Graydon, practising in the areas of environmental, civil litigation and administrative law. She has appeared before various courts and administrative tribunals in British Columbia and Ontario, and has given advice on environmental legislation relating to water courses, waste management, the environmental assessment process, and the purchase and sale of land and businesses. Ms. Eriksson is currently on the Executive Committee of the Environmental Law Section of the BC Branch of the Canadian Bar Association. Randal}. Kaardal practise!? in the areas of civil and criminal litigation and administrative and environmental law . He has had extensive experience as counsel before all levels of courts in British Columbia, and various administra: tive tribunals. He has recently represented several clients in trials concerning provincial and federal environmental legislation. Mr. Kaardal is with the Vancouver office of Blake, Cassels & Graydon. Blair Lockhart practises in the areas of civil and criminal litigation and has appeared in both the Provincial and Supreme Courts in British Columbia. Ms. Lockhart has a Masters of Science in Geology and worked as a petroleum geologist prior to entering law. She is an Executive Committe~ member of the Environmental Law Subsection of the BC Branch of the Canadian Bar Association and is with the Vancouver office of Blake, Cassels & Graydon. Tom A. Watson, M.Sc., Ph.D., RP .Bio. Dr. Watson is VicePresident and Senior Environmental Scientist with Triton Environmental Consultants Ltd., specializing in issues relating to fisheries ecology and toxicology, water quality and contaminated sites. He has conducted numerous studies and provided technical assistance for a variety of public and private sector clients. He has given expert evidence before environmental assessment tribunals and in various other forums. Dr. Watson has also taught a number of courses at Simon Fraser University and was an Adjunct Professor at SFU. He has written and published more than 30 technical reports and presented numerous seminars and prese ntatio ns concerning the technical aspects of his work. , ... · ·• ····--··c- Unless otherwise indicated, Residential Care courses will be held at the Justice Institute and will be in session from 9:00 am to 4:30 pm. Management Skills Thies certiflcatt' program was cwau,d in c:onsu.1:r:,tion wl!h exh:utive directors .and from ii.ne ffi(ina_gers fo.:,m th~ residential fic::ld. lt h:as l_x,.,'!n sp<·:clfically designed to meet the ncced., nf sup:.:ivfo;<.n:s ~.nd. ffiw,ag<~.-., who wod, in a vari~IY of rcside:ntiat a.rid vt•r<..ti;)11.1l r;et,ing,,. The pr,;;gr,1:n pwvl.dcs m:i.n:,.g12m;;::nt skills spectlk. to thi.s workpla,:e and oppmtuniti.cs to nctv;Y.1rk 'Nllh oth:;r pmfossion,cb from the field. The program :::on1ikits of 20 days of t.ratnlng: eight, two-day core coursf:;;, ,ind four .-::iassroom dafs of Ju:iticc InMinitt: electives. Ccurses sb,:mld be tak,:n in sequ,!nce fr.-_,m .Level l thrc,;1gb 8, u:1iess otben,•s1;l~ approved by the Co--0rdin,H,;r, 1:nrP.rcstcd per;;ons should .rl:'q•J::.s. an appi.b ation form fwra Saw.iy Johnson at (:j{J4/2.Z'2--7;3:,. Pa.,tidpan.s must currentiy be t;U~!rvbing others or have pfoven supen-i:Eory \!XfJCm~nce. A.ppl!.C•lnt'.i wi.tho,.Jt supervbo1y -~xperiencc shou.ld conta,:i the Coordinator a: iJO•i/222-7273. 1 1 j l For ;j bn,chun~ dcs~nbJng pmg13m structure, content .md e\igibiUty contac1· the Regi.,;tratioa Office at 604/ 222-711 L Core Courses Please register for each level directly with the Registration Office . Management Development for Residential Settings, Level 1 (#MGMT214) This two-day course is designed to help supervisors examine and apply basic supervisory skills. The course will cover the role and responsibi,lities of the supervisor, ways to assess the supervisor's personal communication style and strengthen communication with staff, methods for assessing employees' levels of motivation and ability, and how to communicate with and delegate to staff who work shifts or on call . Length: Two days Date(s): May 11-12 Fee: $145 Instructor(s): Mario Govorchin Interdisciplinary Studies 23 Management Development for Residential Settings, Level 2 (#MGMT218) This two-day course is designed to help supervisors who work in residential settings develop performance goals and objectives with their staff, practise writing petformance standards, examine methods for conducting effective petformance reviews, develop a~tion plans for staff development, practise managing performance problems, examine situational leadership theory and assess personal leadership styles, diagnose the level of competence and commitment of staff in relation to tasks, and contract with staff for specific leadership styles to best suit their needs. Length: Two days Date(s): June 22-23 Fee: $145 Insuuctor(s): Sandra Rice Management Development for Residential Settings, Level 3 (#MGMT230) This two-day course is designed to help supervisors strengthen their supervisory skills and knowledge. Participants will have the opportunity to gain information regarding the legal constraints affecting ethical standards; discuss a plan to develop a set of ethical standards for their workplace; explore current information on professionalism and discuss a plan to develop professional standards for their workplace; and examine the supervisor's role in relation to ethical standards, values and professionalism in residential settings. A panel of professionals will be available for a question and answer session on these topics. Participants will also examine the supervisor's role in promoting effective time and stress management within the team, identify sources of employee stress and strategies for coping, and examine the organizational hierarchy and communication flow to assess levels of stress. Length: Two days Date(s): TBA in fall calendar Fee: TBA Instructor(s): Carol Cohen, M.A. Management Development for Residential Settings, Level 4 (#MGMT240) This two-day course is designed to assist supervisors to develop a methodology for effective labour/management relations . Participants will have the opportunity to clarify existing policies and legalities such as collective agreements and employment standards which govern labour/ management relations; identify discrepancies between policies (contracts) and practice; identify and practise the communication skills required for effective disciplinary action; explore the principles of clarity, consistency and fairness which constitute due process; and examine the legal and ethical responsibilities of the employer/manager regarding labour relations and some areas of contention. 24 Interdisciplinary Studies Length: Two days Date(s): April 29-30 Fee: $145 Instructor(s): Carol Cohen, M.A., and Marion Malcolmson, M.S.W. Management Development for Residential Settings, Level 5 (#MGMT250) This two-day course is designed to help supervisors identify and practise specific management problem solving and decision making techniques and their effectiveness; define existing management structures and roles; set agendas and practise basic facilitation skills for effective team meetings; and examine potential meeting challenges such as conflict, hidden agendas, content over process, and process over content. Length: Two days Date(s): June 7-8 Fee: $145 Instructor(s): Pat Meyer Management Development tor Residential Settings, Level 6 (#MGMT260) This two-day course is designed to help supervisors write job descriptions, interview and select staff, and provide effective orientation within the context of residential facilities . Participants will gain an understanding of the functions and elements of a job description, practise writing job descriptions, identify effective recruitment procedures for full time and relief staff, practise methods for conducting an effective job interview that also complies with ethical standards, and identify the elements of a successful orientation. Length: Two days Date(s): TBA in fall calendar Fee: TBA Instructor(s): Pat Meyer Management Development for Residential Settings, Level 7 (#MGMT270) This two-day course is designed to help supervisors strengthen their financial management, budget projection and report writing skills. Participants will examine the tendering process for contracted house maintenance; methods for building a resource file for contractors; budget projection and petty cash management; various contractual arrangements with funding bodies; and techniques for writing successfui letters, reports and proposals. Length: Two days Date(s): TBA in fall calendar Fee: TBA lnstructor(s): Elizabeth Robinson, M.S.W. Management Development for Residential Settings, Level 8 (#MGMT280) This two-day course is designed to help supervisors gain information and techniques needed to manage emergencies and understand the legal obligations of managing a residential facility. Participants will examine the manager's role in managing fire safety, emergency response planning and house security; and examine the protocol for critical incidents and the debriefing process. Length: Two days Date(s): April 27-28 Fee: $145 Instructor(s): Elizabeth Robinson, M.S. W. Making Order Out of Chaos: Planning Skills for Administrative and Clerical Staff (#SUP110) Managing Employee Disputes (#CR703) Mediation Skills, Level I (#CR300) Negotiation Skills, Level I (#CRS00) Positive Power in Mediation (#CR731,) Quattro Pro (#CORR411) Resolving Conflict in the Workplace (#CR763) Electives Four clays of electives are required in the Management Development for Residential Settings pmgram. See course descriptions in this calendar under the Computer, Conflict Resolution, Management and Training for Trainers categories. Electives must be Justice Institute co urses. Advanced Training for Trainers: Working with Groups (#MGMT223B) Asserting Yourself Under Pressure (#CR702) Building Mediation Competency I (#CR759) Building Negotiation Competency I (#CR765) Building Strategies for Change (#MGMT229) Conflict in Organizations: Symptoms, Origins and Strategies (#CR704) Criticism: How to Give and Receive It (#CR706) Resolving Inner Conflict #CR744) Self Disclosure in Conflict Winning Yourself a Hearing (#CR766) Shifting from Positions to Interests (#CR748) Silent Mess~~: Communicating Non-Verbally in Conflict (#CR758) Together We Stand: Effective Team Building (#MGMT120) Training for Trainers: Fundamentals of Instructional Planning (#MGMT223A) Training for Trainers: Tips, Techniques and Tactics (#MGMT223) Unfinished Business - Getting Past the Past (CR768) ~1an,1;4.~~~n·1~rii. !)(;v(~i<.>JJrn,~!1t fc~r H.esicit.rr~f-~:d S 1: rtir1f~S (:er1Jficate IJ!·(;,;!>t '1ni f.J ra(h.1aric~:n Dealing with Anger (#CR200) Ceren,,,riie~: .f~f't1.e ,f., ~~ 993 Dealing with Interpersonal Conflict (#CR100) Introduction to DOS (#CORR402) Front Line Skills LOTUS 1-2-3 Level I (#CORR403) Front Line Training for Residential Settings (#SUP119) LOTUS 1-2-3 Level 11 (#CORR404) Making It Hard to Say No - Negotiating with Difficult People (#CR767) This five-day training program is designed to provide front line workers with the basic skills required to work effectively within a residential setting. Participants will: identify and practise communication skills for effective relations with peers, and methods for managing conflict on the job; Interdisciplinary Studies 25 examine personal and work values, ethical standards and practices; practise writing skills and writing PSPs; identj[y and practise strategies for managing stress in the workplace; and develop a personal action plan for strengthening skills. A certificate of achievement will be granted to successful participants. To receive certification, participants must complete all five days. Length: Five days Date(s): June 1-3 and 14-15 Fee: $250 lnstmctor(s): Mario Govorchin, Marg Huber, Suzu Speier and Elaine Stoll Life Skills Training for Residential Settings (#SUP121) This two-day course is designed for residential and vocational workers who wish to be a life skills resource person for their workplace. The workshop will help participants explore the role of empowering residents through life skiJLc; training, identify and assess personal levels of selfesteem and methods for raising self-esteem, pracrise selfassertion and problem solving techniques, and practise methods for coaching others through a problem to its resolution. Lesson plans for coaching specific life skills will be provided to participants. This workshop is experiential and participants will practise each of these four skills. Length: Two days Date(s): May 18-19 Fee: $145 Instructor(s): Denise Grams Instructors: Carol Cohen, M.A., is a counsellor and consultant in private practice. She is experienced in direct service and manageme nt in a variety of settings. Mario Govorchin is a consultant and trainer who has extensive experience working with clients with disabilities. He has worked in residential settings. De nise Grams is President of Life Unlimited - Life Management Skills Training. She has extensive experience working in a varie ty of human service settings. Marg Huber is a traine r and mediator in p rivate practice, specializing in family, community and native groups. Marion Malcolmson, M.S.W. , is a counsellor and consultant in private practice . She is experie nced in direct service and management in a variety of settings. Pat Meyer is a consultant and trainer with extensive residential management experience as a Director. She has published several books and articles and has produced films for professional and public education related to the residential management field. Sandra Rice is the Co-ordinator of the Management Development for Residential Settings Certificate Program training. She has extensive experience training and working in the management field and has worked in residential settings. Elizabeth Robinson, M.S.W., is a private consultant and trainer with extensive management experience in child welfare and medical settings. She is on the faculty of the School of Social Work, UBC. 26 Interdisciplinary Studies Suzu Speier is a consuitant with Ryane Consulting Inc. She has designed and delivered workshops on a variety of management, communications and conflict topics. Elaine Stoll is a counsellor and consultant in private practice. She is experienced in direct service and management in a variety of human service settings. Out-of-Town Courses The Management Development for Residential Settings Certificate Program is now offered in several locations outside the Lower Mainland. For further information on the program and future locations contact Sandra Rice, Program Co-ordinator, at 604/222-7273. Out-of-town participants may take the levels of Management Developme nt for Residential.Settings training out of sequence without prior approval of the Program Coordinator. Kelowna/Vernon Districts Management Development for Residential Settings, Level 3 (#MGMT230K) . Length: Two days Date(s): May 4-S Location: Capri Hotel, 1171 Harvey Avenue, Kelowna, BC Fee: $195 Management Development for Residential Settings, Level 4 (#MGMT240K) Length: Two days Date(s): May 6-7 Location: Capri Hotel, 1171 Harvey Avenue, Kelowna, BC Fee: $195 Victoria Management Development for Residential Settings, Level 1 (#MGMT214V) Length: Two days Date(s): May 4-5 Location: Ramada Inn, 3020 Blanshard Street, Victoria, BC Fee: $165 Management Development for Residential Settings, Level 2 (#MGMT218V) Length: Two days Date(s): June 9-10 Location: Coast Victoria Harbourside Hotel, 146 Kingston Street, Victoria, BC Fee: $165 Management Development for Residential Settings, Level 7 (#MGMT270V) Length: Two days Date(s): May 11-12 Location: Coast Victoria Harbourside Hotel, 146 Kingston Street, Victoria, BC Fee: $165 Management Development for Residential Settings, Level 8 (#MGMT280V) Length: Two days Date(s): June 15-16 Location: Coast Victoria Harbourside Hotel, 146 Kingston Street, Victoria, BC Fee: $165 Traffic Education T he Pacific Traffic Education Ce ntre (PTEC) is a joint. venture of the Justice Institute of BC and the Insurance Corporation of BC. Launched in 1988, PTEC was established to help reduce the number and severity of traffic accidents in British Columbia by offering courses in advanced driver training and traffic accident investigation, and by conducting traffic research and pan:icipating in other forms of traffic safety training. Driving with Finesse (#PTEC300) Driving with Finesse is a one-day course designed for all drivers, from the novice to the corporate traveiler. The course enables drivers to develop their vehicle handling, perceptual and traffic management skills. Each course i.,; limited to five participants. With this ratio of participant to instructor, Driving with Finesse allows the instructor to personalize and address individual participant requirements. Participants spend the entire course driving in a minivan. Length: Date(s): One day call Kim Howse at 222-7139 for the next available date Time: 8:30 am to 4:30 pm - bring a bag lunch (class can stop for lunch at a local restaurant) Locatio n: Participants meet at the Justice Institute of BC Fee: $1 50 (GSTexempt) Instructor(s) : Al Lund, Director of the Pacific Traffic Education Centre (PTEC); Ross Bentley, Program Director and Chief Instruc tor, Pacific Traffic Education Centre (PTEC); and certified PTEC instructors. PTEC instructors come from a variety of different backgrounds. They include police officers, firefighters, paramedics and professional race car drivers. All are specially trained in advanced driving techniques. Total Control Driving (#PTEC400) Total Control Driving is a one-day course open to all drivers, from the inexperienced to the motoring enthusiast or driving professional. It will enhance and develop individual driver confidence and skill levels in skid control, cornering, accident avoidance and emergency braking. In this unique, advanced-level driving course, participants spend 80% of the course participating in driving exercises. Participants use their own cars to practise techniques for staying in control while operating a vehicle, and practise skid control techniques using the unique ProFormance Skid Car. This course offers participants the opportunity to test their limitations and capabilities as drivers and the limitations and capabilities of the vehicles they operate. Total Control Driving is held at the PTEC Driver Training Facility at Boundary Bay in Delta, BC. One of the best facilities of its type in North America, it offers the course participant an opportunity to use the sophisticated track layouts for acceleration, braking, cornering and skid recovery training. Length: Date(s): One day call Kim Howse at 604/222-7139 for the next available date Time: 8:30 am to 4:30 pm - lunch provided Location: PTEC: Driving Centre at Boundary Bay- directions to this site are included with the registration receipt or can be forwarded by calling 222-7139. Fee: $275 (GST exempt) Insuuctor(s): Al Lund is the Director of the Pacific Traffic Education Centre (PTEC). Ross Bentley is the Program Director and Chief Instructor of the Pacific Traffic Education Centre (PTEC). Training for Trainers Unless otherwise indicated, Training for Trainers courst.-s will be held at the Justice Institute and will be in session from 9:00 am to 4:30 pm. Training for Trainers: Fundamentals of Instructional Planning (#MGMT223A) This course is directed toward trainers who are responsible for planning instruction for adult learners. During this interactive, two-day workshop, participants will have an opportunity to increase their understanding of the instructional planning process and apply the knowledge and skills to their own planning situation. Participants should have a project in mind to work on over the course of the two-day worksho p. The number of registrants will be limited to 16 to allow opportunities for each participant to receive coaching. (An elective in the Management Devel-o pment for Residential Settings certificate program.) Length: Two days Date(s): April 29-30 Fee: $225 Instructor(s): Reva Kalef Interdisciplinary Studies 27 Training for Trainers: Tips, Techniques and Tactics (#MGMT223) This practical workshop is directed toward people who deliver training programs as part of their overall job and want to learn new skills or enhance existing ones. Content will include: characteristics of adult learners, positive learning environments, instructional styles and techniques, motivational strategies and instructional challenges. The number of registrants will be limited to 12 to allow opportunities for each participant to practise group and one-to-one training in a supportive setting. (An elective in the Management Development for Residential Settings certificate program.) Two days May 10-11 June 10-11 Fee: $225 Instructor(s): Reva Kalef Length: Two days May 13-14 Fee: $225 Instructor(s): Reva Kalef Date(s): Instructors : Reva Kalef, M.Ed., has been involved in the field of adult education as a workshop leader, instructional designer, curriculum developer and consultant for over ten years. She has extensive experience working with educational institutions, government agencies, non-profit organizations and business and industry. Length: Date(s): Other Executing a Court Order (#EP159) Advanced Training for Trainers: Working with Groups (#MGMT223B) This practical, advanced-level workshop is directed coward trainers who instruct in a group setting. Participants will have an opporrunity to increase their understanding of group dynamics and will learn specific facilitation strategies that encourage adult learning. This highly interactive workshop will focus on climate setting, stages of group development, roles assumed by group members, common group issues and effective responses, and observation guidelines for analyzing group behaviour. Prerequislte(s): Training for Trainers: Tips, Techniques and Tactics, or by permission of the Co-ordinator. The number of registrants is limited to 16. (An elective in the Management Development for Residential Settings certificate program.) Court Services Branch now contracts with private companies to perform a variety of court bailiff functions. Employees of compan ies awarded the contracts are required to demonstrate their familiarity with execution procedures and legal requirements through successful completion of a written examination. This purpose of this course is to ensure that participants are familiar with the documents and procedures involved in the provision of execution services in BC, and to prepare them for the exam. This course is run on an "as needed" basis. For more information, or to add your name to a waiting list for the course, contact Patricia McNeill at 604/222-7229. Instructor: Bill Bradshaw, a retired sheriff with extensive experience in executing court orders. He instructed the Basic Deputy Sheriff course on execution procedures for approximately ten years at BCIT and the Justice Institute. Course Listings by Date {Lower Mainland) Courses are listed by start date. CORR - Computer CR - Conflict Resolution or Child and Youth Care CSA - Child Sexual Abuse CY - Child and Youth Care or Counselling EP - Counselling or Prosecution MGMT - Management, Residential Care, or Administrative/Support Staff SUP - Administrative/Support Staff or Residential Care 22 22 27 29 29 April 2 16 19 21 28 Working with Troubled and Troubling Adolescents : A Certificate Program for Practitioners (#CY135) Child Sexual Abuse Intervention: Adult Survivor Option - Advanced Level (#CSA 130A) Responding to Put-Downs and Bullying Behaviour: Assertion Training for Youth (#CY150) Parent-Teen Conflict: Creating Agreements for Change (#CY148) Interdisciplinary Studies Clinical Issues: Working with the Ma.le Survivor of Sexual Abuse (#CSA 131) Trauma in the Workplace : Responding to Critical Incident Stress, Level I (#EP117) Management Development for Residential Settings, Level 8 (#MGMT280) Management Development for Residential Settings, Level 4 (#MGMT240) Training for Trainers: Fundamentals of Instructional Planning (#MGMT223A) May 3 3 5 Critical Skills for Communicating in Conflict (#CR735) Self-Disclosure in Confl ict: Winning Yourself a Hearing (#CR766) Dealing with interpersonal Conflict (#CR100) 6 8 10 10 10 10 10 10 10 11 11 11 13 13 13 13 17 '17 17 18 19 19 20 20 21 22 25 25 26 27 27 29 31 31 31 Mediation Skills, Level I (#CR300) at Douglas College Asserting Yourself Under Pressure (#CR702) Dealing with Anger (#CR200) Introduction to Windows (#CORR405) Silent Messages: Communicating Non-Verbally in Conflict (#CR758) Survival Skills for Support Staff: Reducing Workplace Clashes (#SUP115) Training for Trainers: Tips, Techniques and Tactics (#MGMT223) Trauma and Post Traumatic Stress Reactions (#EP178) Word Perfect Upgrade To WordPerfect for Windows (#CORR412) Introduction to DOS (#CORR402) Management Development for Residential Settings, Level 1 (#MGMT214) WordPerfect 5.2 for Windows (#CORR401 ) Advanced Training for Trainers: Working with Groups (#MGMT223B) Creativity and Trauma: Using Art as a Tool for Healing (#EP179) Group Conflict Resolution: An Advanced Level Course (#CR736) Word Perfect 5.1 Level I (#CORR400) Art and Play Therapy with Neglected and Abused Children (#CY1048) LOTUS 1-2-3 Level I (#CORR403) Negotiation Skills, Level I (#CR500) Life SkillsTraining for Residential Settings (#SUP1 21) Building Strategies for Change (#MGMT229) · Mediation Skills, Level I (#CR300) Criticism: How to Give and Receive It (#CR706) WordPerfect Upgrade To WordPerfect for Windows (#CORR412} Parenting Issues for Adult Survivors of Sexual Abuse: Implications of Practice (#CSA 138) Critical Skills for Communicating in Conflict (#CR735) at New Westminster Community Education Negotiation Skills, Level II (#CR600) WordPerfect 5.2 for Windows (#CORR401) Negotiation Skills, Level I (#CR500) LOTUS 1-2-3 LEVEL II (#CORR404) Treatment Approaches with Sexually Abused Adolescents (#CSA 142) WordPerfect 5.1 Level II (#CORR407) Critical Skills for Communicating in Conflict (#CR735) Mediation Skills, Level II (#CR400) WordPerfect Tips, Tricks and Traps (#CORR409) June 1 2 2 2 3 4 5 7 7 7 7 8 9 9 9 Dealing with Interpersonal Conflict (#CR100) Identifying and Supporting Oider Adults at Risk of Suicide (#EP109) Mediation Skills, Level I (#CR300) WordPerfect 5.1 Level II (#CORR407) Man~_gement Development for Residential Settings Certificate Program Graduaticn Ceremonies Dealing with Anger (#CR200) Introduction to Windows (#CORR405) Management Development for Residential Settings, Level 5 (#MGMT250) Managing Employee Disputes (#CR703) WordPerfect 5.1 Level II (#CORR407) WordPerfect 5.2 for Windows (#CORR40 1) Art and Play Therapy: Treatment Approaches for Working with Children (#CY104) Caucusing in Mediation (#CR764) Front Line/Firing Line: Handling the Angry Client (#SUP109) 9 10 10 10 11 11 12 12 14 14 14 16 17 17 21 21 22 24 24 28 28 Resolving Conflict in the Workplace (#CR763) Training for Trainers: Tips, Techniques and Tactics (#MGMT223) Trauma in the Workplace: Responding to Critical Incident Stress, Level II (#EP117A) WordPerfect Upgrade To WordPerfect for Windows (#CORR412) Assault Management for Frontline Workers (#SUP116) Child Centred Play Therapy (#CYI04A) Dealing with Anger (#CR200) at New Westminster Community Education WordPerfect 5.2 for Windows (#CORR401) Basic Supervisory Competency Program, Week 1 (#MGMT213) Conflict in Organizations: Symptoms, Origins and Strategies (#CR704) Engaging Partners in Work with Survivors of Sexual AbUSEl (#CSA 143) Dealing with Anger (#CR200) Introduction to DOS (#CORR402) Silent Messages: Communicating Non-Verbally in Conflict (#CR758) Introduction to Windows (#CORR405) Together We Stand : Effective Team Building (#MGMT120) Management DAvelopment for Residential Settings, Level 2 (#MGMT218) Conflict Resolution Graduation Ceremonies Putting People First: A Service Quality Workshop (#MGMT203) Negotiation Skills, Level I (#CR500) WordPerfect 5.2 for Windows (#CORR401) July Front Line Training for Residential Settings (#SUP119) WordPerfect 5.1 Level I (#CORR400) WordPerfect 5.1 Level I (#CORR400) (evenings) 5 5 5 6 Basi c Supervisory Program, Week2(#MGMT213A) Critical Skills for Communicating inConflict(#CR735) Introduction to Windows (#CORR405) WordPerfect 5.1 Level Ill (#CORR408) Interdisciplinary Studies 29 6 7 7 8 9 10 10 12 12 12 12 14 14 14 15 15 19 19 22 22 22 26 WordPerfect Tips, Tricks and Traps (#CORR409) Dealing with Interpersonal Conflict (#CR100) Introduction to DOS (#CORR402) Resolving Inner Conflict (#CR744) at Douglas College WordPerfect Upgrade To WordPerfect for Wi ndows (#CORR412) Dealing with Interpersonal Conflict (#CR100) WordPerfect 5.1 Level I (#CORR400) Child Sexual Abuse Intervention : A Training Program for Practitioners - Children and Youth Option (#CSA 105A) Making Order Out of Chaos: Pl ann ing Ski lls for Administrative and Clerical Staff (#SUP110) Shifting from Positions to Interests (#CR748) Working with Anger and Aggression in Youth (#CR720) Mediating with Youth in Conflict (#CY1 22) Mediation Skills, Level I (#CR300) Unfinished Business - Getting Past the Past (#CR768) Asserting Yourself Under Pressure (#CR702) Quattro Pro (#CORR411) Dealing with Anger (#CR200) Negotiation Skills, Level I (#CR500) Asserting Yourself Under Pressure (#CR702) at New Westminster Community Education Critical Skills for Communicating in Confli ct (#CR735) Making It Hard to Say No - Negotia1ing with Difficult People (#CR767) An Introduction to Confl ict Management for Educators (#CR708) at White Rock Elementary School 26 28 29 Dealing with Interpersonal Confl ict (#CR100) Managing Anger in Educational Settings (#CR769) at White Rock Elementary School Criticism: How to Give and Receive It (#CR706) August 3 3 4 4 4 9 9 9 11 11 12 12 16 18 18 Building Mediation Competency I (#CR759) Negotiation Skills for Educators (#CR770) at White Rock Elementary School Building Negotiation Competency I (#CR765) Dealing with Anger (#CR200) Negotiation Skills, Level I (#CR500) Critical Skills for Communicating in Conflict (#CR735) Managing the Hostile Individual (for high ri sk professionals) (#CR753) Mediating Conflict in the Educational Setting (#CR77 1) at White Rock Elementary School Dealing with Interpersonal Confl ict (#CR100) Mediation Skill s, Level II (#CR400) Criti cism: How to Give and Receive It (#CR706) at Doug las College Resolving Inner Conflict (#CR744) Mediation Skills, Level I (#CR300) Building Mediation Competency II (#CR759A) Negotiation Skills, Level I (#CRS00) at New Westminster Community Education Positive Power in Mediation (#CR73 1) Asserti ng Yourself Under Pressure (#CR702) Dealing with Anger (#CR200) Negotiation Skills, Level II (#CR600) Buildi ng Negotiation Competency II (#CR765A) Criti cal Skills for Commun icating in Conflict (#CR735) 18 19 23 23 27 30 -~. - ··- --··----~ Out-of-Town Course Listings by Date Courses are listed by start date. CORR - Computer CR - Conflict Resolution or Child and Youth Care CSA - Child Sexual Abuse . CY - Child and Youth Care or Counselling EP - Counsel ling or Prosec uti on MGMT - Management, Residential Care. or Adm inistrative/Support Staff SUP - Admi nistrative/Support Staff or Residential Care April 27 Prince George 4 Victoria 6 Kelowna i 1 Victoria June Child Sexual Abuse Intervention . Program - Ad ult Survivor Option 2 Terrace 9 Victoria May 4 Kelowna 30 Management Development for Residential Settings, Level 1 (#MGMT214V) Management Development for Residential Settings, Level 4 (#MGMT240K) Management Development for Residential Settings, Level 7 (#MGMT270V) Management Development for Residential Settings, Level 3 (#MGMT230K) Interdisciplinary Studies 15 Victoria Child Sexual Abuse Support Worker Training Program (#CSA1 34) Management Development for Residential Settings, Level 2 (#MGMT218V) Management Development for Residential Settings, Level 8 (#MGMT280V) Course Listings by Title Advanced Training for Trainers: Working with Groups (#MGMT223B} ... ......... ...... .. .. .......... ...... ......... ...... .. ..... 28 An Introduction to Conflict Management for Educato 0 s (#CR708} .......... ................. ... ....... .. .......... ... .... ... .. .... ... .. 17 Art and Play Therapy with Neglected and Abused Children (#CY104B} ........... .. ..... ... ...................... ... ..... .. ... 6 Art and Play Therapy: Treatment Approaches for Working with Children (#CY104) ..... ....... .... ........ .... .. ...... 6 Assault Management for Frontline Workers (#SUP116} .... . 4 Asserting Yourself Under Pressure (#CR702} .... .... ....... .. . 13 Basic Fire Science (#DE100} or (#NC-02) .. ... ................ .. 2 1 Basic Supervisory Competency Program, Week 1 (#MGMT213} ... ........... ...... .... .. ...... ....... ........ ... ........... ... . 21 Basic Supervisory Program, Week 2 (#MGMT213A} ... .... . 21 Building Mediation Competency I (#CR759} .................... 13 Building Mediation Competency II (#CR759A} ...... ...... .... . 13 Building Negotiation Competency I (#CR765) .. ............. .. ·14 Building Negotiation Competency II (#CR765A} .............. 14 Building Strategies for Change (#MGMT229} ..... .... ......... 22 Caucusing in Mediation (#CR764) ................ ... .. .. ..... .. ...... 14 Child Ce;1tred Play Therapy (#CYI04A} .. ....... ........... .......... 6 Child Sexual Abuse Intervention - Adult Survivor Option (CSA1058) .......... .... ... ... ..... ....... ..... ..... ... ............. 7 Child Sexual Abuse Intervention : A Training Program for Practitioners (Series #CSA 105) .. .. .... .... .... ..... .. ..... ..... 7 Child Sexual Abuse Intervention : Adult Survivor Option Advanced Level (#CSA 130A) .. ... ..... ... ............... ............. 7 Child Sexual Abuse Intervention: Children and Youth Option (#CSA 105A) .......... ... ..... .... ... .. ........ ..... ... ....... ..... . 7 Child Sexual Abuse Intervention Program: Adult Survivor Option (Prince George) .................. ..... ............. 9 Child Sexual Abuse Support Worker Training Program (Terrace) .. ....... .. .... ... ....... .. ... .. ............ .... ...... ...... ............. 9 Clinical Issues: Working with the Male Survivor of Sexual Abuse (#CSA131} .. ......... .. ... ...... ........ .. .. ............. 8 Conflict in Organizations: Symptoms, Origins and Strategies (#CR704} .... .......... ............ .... .. ... ....... .... ....... 14 Creativity and Trauma: Using Art as a Tool for Healing (#EP179) ....................... .. .. ............ ..... ... ........................ 20 Critical Skills for Communicating in Conflict (#CR735} ..... 14 Criticism: How to Give and Receive It (#CR706} .............. 14 Dangerous Goods (#DE101) ..... ... ............... ....... .... .... .... .. 21 Dealing with Anger (#CR200} .. ... .. ... ..... ........ ....... .......... ... 12 Driving with Finesse (#PTEC300} .. .. .. ..... ..... ..... .... .... ........ 27 Enforcement and Investigative Skills ......... .............. ... ...... 22 Engaging Partners in Work with Survivors of Sexual Abuse (#CSA143} .. ... .. ..... ..... .... .. ................ .. .. ....... ......... 8 Executing a Court Order (#EP159} ... ................ .. ............: .28 Fire Safety at Work (#DE102} .......... .... ............. ................. 20 Front Line Training for Residential Settings {#SUP119) .... 25 Front Line/Firing Line: Handling the Angr/ Client (#SUP109} .... .. .................... ....... .. ....... .............. .. ... .. ....... . 4 Group Conflict Resoiuticn: An Advanced i...evel Course {#CR736} ............. ...... ..... .... ... ........... .. ..... .. ... ......... .. .. .... 15 Identifying and Supporting Older Adults at Risk of Suicide (#EP109} ......... .. ... ........... .. .... .. ........ .... ... ......... 19 Industrial Accident Investigation (#MGMT222} ... .. ...... .. ..... 3 Introduction to DOS (#CORR402) .... .. ... ......... ..................... 9 Introduction to the Fire Service (#NC-01) ..... .. ... ... ... ..... .... 20 Introduction to the Fire Service: Field Exercises (#NC-04) ......... .... .. ... ... ............ .. .... ..... .. ......................... 20 Introduction to Windows (#CORR405} ....... ....................... 10 Life Skills Training for Residential Settings (#SUP121} .... 26 LOTUS 1-2-3 Level I {#CORR403} ........................... ..... .... 10 LOTUS 1-2-3 Level 11 (#CORR404) .. .. ............................... 10 Making It Hard to Say No - Negotiating with Difficult People {#CR767} ... ... ... ..... ...... .. ............... ............. ........ 15 Making Order Out of Chaos: Planning Skills for Administrative and Clerical Staff (#SUP110} .. ....... .. ....... 5 Management Development for Residential Settings Certificate Program .. ............................................. ........ 23 Management Development for Residential Settings, Level 1 (#MGMT214} .... ............ ... ........ ... ............. ......... 23 Level 2 (#MGMT218) .. ........................... ... ............ .... .... 24 Level 3 (#MGMT230} .. ... ....... ... ...... ... .. ... .................... ... 24 Level 4 (#MGMT240} .... ... .. ........ ... ... ... ........ ...... ......... .. 24 Leve! 5 (#MGMT250) ...... ............ ... .. .... ..... ........ ........... . 24 Level 6 (#MGMT260) ...... ........ .. .. .. .......... .. ........... ..... .... 24 Level 7 (#MGMT270) ........ .... ......... ..... .. .. .. ................... . 24 Level 8 (#MGMT280) ... .. ..... ....... .. .. ..... .................... ...... 25 Managing Anger in Educational Settings (#CR769) ...... .. . 17 Managing Employee Disputes (#CR703) ...... .... ...... ......... 15 Managing the Hostile Individual (for high risk professionals) (#CR753) .. ...... .. ....... ..... ...... ...... ....... ... ... , .. . 15 Mediating Conflict in the Educational Setting (#CR771) .. 17 Mediating with Youth in Conflict (#CY122) ........ ............. .... 6 Mediation Skills Assessments (#CR499) .. ..... ................... 13 Mediation Skills, Level I (#CR300) .. ......... ............ .. ........... 12 Mediation Skills, Level II (#CR400) ..... ....................... ...... . 12 Negotiation Skills Assessments (#CR699) .. .. .................. 13 Negotiation Skills for Educators (#CR770) ..... ... ... ........ .... 17 Negotiation Skills, Level I (#CR500) ..... ................... ......... 12 Negotiation Skills, Level II (#CR600) ....... ...... ... ... .... ..... .. .. 13 Parenting Issues for Adult Survivors of Sexual Abuse: Implications of Practice (#CSA 138) ......................... ...... . 8 Positive Power in Mediation (#CR731) .............................. 15 Presenting Evidence: Being an Expert Witness in Environmental Cases (#EP119) ...... ... ...... ....... .......... .... 22 Putting People First: A Service Quality Workshop (#MGMT203) ............. ................... :......... .. ...................... . 5 Quattro Pro (#CORR411) .... ... .. .................... ... ....... .... ,...... 11 Resolving Conflict in the Workplace (#CR763) .. .. ........... . 12 Resolving Inner Conflict (#CR744) ..... ....... ....... ...... ...... .... 16 Self-Disclosure in Conflict: Winning Yourself a Hearing (#CR766) .......... ... ..... ..... ........ .. .. .... ....... ........ ... ..... .. .. .... . 16 Shifting from Positions to Interests (#CR748) ............ ....... 16 Silent Messages: Communicating Non-Verbally in Conflict (#CR758) ... ... ...... ........ .... ... .. .................... ....... . 16 Survival Skills for Support Staff: Reducing Workplace Clashes (#SUP115) ................. .. ........ ......... ....... .. ...... .. .... 5 Technical Math (#DE105) ....................... .. ........................ 21 Together We Stand: Effective Team Building (#MGMT120) .. ..... ... .. .... ........ ......... .. ............... ........ ...... . 22 Total Control Driving (#PTEC400) ........... .. ... .... .. ........... .... 27 Interdisciplinary Studies 31 Traffic Accident Investigation Level I (#PTEC100) .. ........ .. . 4 Traffic Accident Investigation Level II (#PTEC500) .. ... . .. .4 Training for Trainers : Fundamentals of Instructional Planning (#MGMT223A) ..... .. ... .... ............ ... ........ ......... . 27 Training for Trainers: Tips, Techniques and Tactics (#MGMT223) .............. .... ... ... .. ............. .. ... ................... .. 28 Trauma and Post Traumatic Stress Reactions (#EP178) .. 19 Trauma in the Workplace: Responding to Critical Incident Stress, Level I (#EP117) ... .... ...... ............... ..... 19 Trauma in the Workplace: Responding to Critical Incident Stress, Level II (#EP117A) .. .. ................. ..... ... . 19 Treatment Approaches with Sexually Abused Adolescents (#CSA142} ......... ..... ........... .... ........... ..... .... 8 Unfinished Business - Getting Past the Past (#CR768} ... . 16 WordPerfect 5.1 Level I (#CORR400) ........... .. ..... .. ........... .. 9 WordPerfect 5.1 Level II (#CORR407) ..... ... ...... ....... ........... 9 WordPerfect 5.1 Level Ill (#CORR408) ............................. 10 WordPerfect 5.2 for Windows (#CORR401) ...................... 10 WordPerfect Tips, Tricks and Traps (#CORR409) ... ... ...... 10 Word Perfect Upgrade to WordPerfect for Windows (#CORR412) ...... ............ ....... .... ... ............ .............. ....... 10 Working with Anger and Aggression in Youth (#CR720) .. .. 6 Working with Troubled and Troubling Adolescents: A Certific ate Program for Practitioners (#CY135) .. .... ..... 5 Youth in Conflict: A Skills Development Series .................. 6 Employment Readiness Program Are you h1terested h1 ;nusuing a challe~ging career in tile commun~t-1 corrections field? ______________________ .__ __, This intensive 75 day program may be of inierestt to you. Graduates of 1.hc progr;.1m v,ill be granted certificates of achievement whi<.:h will be a recogniv.::d ftandard for er1try in!.o community progr.un worker roles with a varie ty of c rnpioyers, c ,g., Probation Offker/Farn.ily Court Counsellor. Minimum qualifi<.-atlons for rm.;gram entry: University graduaiion prderably in :i rela:.ed discipline (e.g., social work, criminolois-y, sock,logy, psychology); on Completion of two ye.,r~; at a recogruzed col:ege or university in a reb.rcd field ph.1$ five y e->rs varied experience as a corrections worker or work in a Are you interested in becoming a correctionS/security worker? The Corrections Acade.:ny, Justice Iostilutt! of BC, is offering a five week Employment Readiness Pro-• gram for Corrections/Security Worker. This unique program is directed towacd individuals int.ere~ted in pursuing a care,;!r in the corrections, ;;cc.urity or public safety fldd. The prog~m will b,.• offered to 24 carefuliy scref;ncd, qualified and motivated applicants. M.ln!mum qua.Uli(..-r.ttions for appllcatl?n to n>rogram; Grade 12 graduation or G.E.D. 19 years or older Canadian cijzen or permanent r-esidenr Valid drivers licence related field. i?lUUS Canadian citizen or perrmweni resident and successful ccimpfouon of the Justice In.:-titute's prerequisite Modules . Members of