r

The Justice Institute
of British Columbia
r

Extension Programs Schedule
April-July, 1988
Summer Institute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Children & Youth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Conflict Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . 3
Crime Prevention . . . . . . . . . . . .. . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Distance Education . . . .
. . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . 7
Emergency Medical Services . . . . . . .. . .. . . . . . . . . . . . . . . . . . . . . 7
Family Assault & Sexual Violence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Intervention . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Staff Development . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Support Staff . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Professional Health Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Victim Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
How to Register for a Course ................... ... ... ... .... ... 12

\.

r

For more information about any of these programs
and to enquire about registration, contact:
Justice Institute of B.C.
4180 West 4th Avenue, Vancouver, B.C. V6R 4JS
Telephone: 228-9771 Local 311

SUMMER INSTITUTE
Now celebrating its tenth anniversary, the Justice Institute invites you to participate in its Summer Institute courses
during July. Course highlights include:
• Risk Management
• EMS Trainers and EMS Technical Skills Programs
• National Conference on the Use of Video in
Child Sexual Abuse Cases
• Sexual Abuse Training for Practitioners

• Critical Incidents
• Defensive Tactics and Control Techniques
• Conflict Resolution
• Conflict Resolution with Children and Youth
• Effective Presentations

Details on these are contained in this schedule. A separate Summer Institute calendar is available from the
Registration Office, 228-9771, local 311.

(_A_d_m_in_is_t_ra_t_io_n_ _)

II

SUPPORTIVE MANAGEMENT OF THE LEGAL AND
FINANCIAL AFFAIRS OF THE AGING CLIENT:
Options for Administrative and Program Staff
(#EP130)
Date: April 14 at the Justice Institute

Fee: $55
Resource Persons: Shelagh Nebocat M.S.W with many years
experience working with long term care clients.
This workshop is directed toward administrative and program staff who find themselves assisting elderly clients in the
management of their financial or legal affairs. Emphasis will
be upon the provision of assistance within a framework of
minimum intrusion and maximum protection. Issues to be
addressed include: power of attorney, role of the Public
Trustee, involvement of family members and ensuring
accountability while taking on increased authority.
DUTIES AND RESPONSIBILITIES OF DIRECTORS IN B.C.
(#EP200)
Dates: April 7 (7pm-10pm), April 8 (7pm-10pm) and
April 9 (9:30am-4pm) at the Justice Institute

Fee: $350
Resource Person: Kenneth G. Hanna, Lyall McKercer Hanna,
barristers and solicitors.
This course has been designed for company directors and
officers of exchange issuers to enable them to recognize and
discharge their duties and responsibilities effectively. The
session provides a detailed examination of new securities
requirements. Content includes: powers and functions of
directors, fiduciary duties, statutory duties and liabilities, protection of directors, overview of the new Securities Act, sale
of "control shares'; continuous disclosure, insider trading and
reporting, financial reporting, shareholders' meetings.

A WORKSHOP FOR COMMUNITY SERVICE
CONTRACTORS (#EP132)
Dates: June 9-10 at the Justice Institute

Fee: $75
Resource People: Steve Howell and Karen Beyer, Staff
Development Officers, Corrections Academy, Justice
Institute.
A two day workshop to assist those providing community
work services coordination on contract to the Corrections
Branch. The course would cover the organization and
mandate of the Branch, the legal basis of community work
service in both the Criminal Code and the Young Offenders
Act, evidentiary requirements for the charge of Breach of
Probation, strategies for recruiting and monitoring community service placements and supervision of offenders.
Co-sponsored with Corrections Academy.

( Children & Youth

)II

DEPRESSION IN ADOLESCENCE
Intervention Strategies (#CY121)
Dates: April 22-23 at the Justice Institute; Fee: $120
May 20-21 in Victoria; Fee: $165

Resource Persons: Dr. Resa Shore Horst, adolescent and
adult psychiatrist with experience in adolescent residential
treatment programs and currently in private practice; Lindsay Setzer, child care counsellor, with extensive experience
in residential treatment and depressed adolescents.
This workshop is directed toward front line staff working
with adolescents to assist them to identify warning signals
related to depression, and to select appropriate interventions
to respond. Content will provide an overview of risks and
indicators, and corresponding intervention models, and
through the use of case examples discuss and demonstrate
tools for response.

CONFLICT RESOLUTION, LEVEL I:
Dealing with Interpersonal Conflict (#CR100)
Dates: April 25-27 at the Justice Institute; Resource Person:

THE ADDICTED ADOLESCENT:
Assessment and Intervention (#CY103)
Dates: May 17-18 at the Justice Institute

Fee: $105
Resource Person: Ruth Shell, consultant and trainer in private practice.
This two day workshop is directed toward professionals
working with adolescents who have an addiction problem.
Content will cover emergence of adolescent addiction,
family components, an assessment model and the intervention process.
ART AND PLAY THERAPY:
Treatment Approaches for Children Who Have
Suffered a Loss (#CY104)
Dates: June 3-4 at the Justice Institute

Fee: $105
Resource Person: Marie Jose Dhaese, M.Ed., child therapist
currently in private practice.
This workshop is directed toward people currently working
in a community or residential setting with children and
adolescents who have experienced a loss through death or
divorce. Content will include function of art and play as it
relates to the developmental stages of the child, types of loss,
stages of grief and uses of art and play therapy.

Fee:

This course explores the sources and implications of interpersonal conflict within various social and environmental
contexts. Participants will have an opportunity to assess their
current approaches to resolving conflicts and to broaden
their range of options. An examination of power, expectations, anger and problem solving will include specific
concepts, skills and techniques useful in the resolution of
interpersonal conflicts. Skill building roleplays will be
supported by one skills coach for each five participants.
Recommended as a prerequisite for Dealing with Anger
(#CR200). (A Conflict Resolution Certificate Program core

course.)
CONFLICT RESOLUTION, LEVEL II:
Dealing with Anger (#CR200)
Dates: May 25-27 at the Justice Institute; Resource Persons:

NURTURING SKILLS FOR EXHAUSTED PARENTS
(#EP128)
Dates: May 14-15 at the Justice Institute

Fee: $65
Resource Person: Jennifer Shifrin, M.Ed., M.A., family therapist and speech pathologist with extensive experience
working with families of special needs children.
This workshop is directed toward parents of special needs
children to give them an opportunity to consider their own
needs and present practical ways for them to both cope with
their stress and begin to create new patterns to alleviate
future stress. Co-sponsored with West Coast Association for
Counselling and Therapy for Deaf Children.
WORKING WITH DELINQUENT AND
PRE-DELINQUENT YOUTH

(See Crime Prevention Section)

Paula Temrick, Senior Trainer, Centre for Conflict
Resolution Training, counsellor and mediator in
private practice.
June 6-8 at the Justice Institute; Resource Person:
Michael Fogel, LLB, Senior 'Jrainer, Centre for Conflict
Resolution Training, counsellor and mediator in
private practice.
$180

Fee:

Stacey Holloway, consultant, trainer and counsellor in
private practice; Randy Boychuck, M.A., counsellor
in private practice.
June 27-29 at the Justice Institute; Resource Person:
Paula Temrick, Senior Trainer, Centre for Conflict
Resolution Training, counsellor in private practice.
$200

Angry, hostile or resistant feelings and behaviours are commonly generated in conflict situations. Efforts at resolving
the conflict may be ineffective if these feelings are ignored
or denied. This course presents theory, techniques and
approaches for effectively managing angry feelings and
behaviour including confronting, defusing and disengaging
in angry conflict situations and moving through anger to
constructive problem solving. Skill-building sessions will be
supported by trained coaches for every five participants.
Registration is limited to 20. Conflict Resolution, Level 1
(#CRJOO), is recommended as a prerequisite for this course.

( Conflict Resolution)

II

CENTRE FOR CONFLICT RESOLUTION TRAINING

The Justice Institute, through its Centre for Conflict Resolution Training, is committed to the development and delivery
of extensive training in conflict resolution. Most courses are
limited to 20 participants. Individualized learning is facilitated by trained skills coaches including video feedback. The
Centre offers a Conflict Resolution Certificate Program, the
only one of its kind in Canada, consisting of six core courses
totalling 147 classroom hours and elective courses totalling
63 classroom hours. For further details, contact 228-9771,
local 224.

(A Conflict Resolution Certificate Program core course.)
MEDIATION SKILLS, LEVEL ONE (#CR300)

Dates: May 11-13 at the Justice Institute; Resource Person:
Joan Balmer, M.A., Senior Trainer, Centre for Conflict
Resolution Training.
June 13-15 at the Justice Institute; Resource Person:
Karen Haddigan, Senior Trainer, Centre for Conflict
Resolution Training, mediator in private practice.
Fee: $180
Mediation is a practical method for assisting other people in
resolving their conflicts and attaining mutual goals. The
process is useful in a wide variety of settings, including
organizations, neighbourhoods, committees, schools and
families. This course introduces the concepts, skills and techniq ues needed to mediate disputes encountered on a

day-to-day basis. Skills practice sessions will be supported
by a trained coach for each five participants. (A Conflict
Resolution core course.)
MEDIATION SKILLS, LEVEL TWO (#CR400)
Dates: June 20-24 at the Justice Institute
Fee: $300
Resource Persons: Michael Fogel, LLB, Senior Trainer, Centre
for Conflict Resolution Training, counsellor and mediator in
private practice, Panel Mediator, RC. International Commercial Arbitration Centre; Paula Temrick, Senior Trainer, Centre
for Conflict Resolution Training, mediator in private practice.

This course prepares the mediator to deal with complex and
emotionally-charged conflicts. Skills, techniques and theory
include power balancing, dealing with resistance and dysfunctional behaviour, mediator interventions and styles.
Legal and ethical issues are also addressed. Skill practice
sessions are facilitated by trained coaches for each five participants. Registration is limited to 20. Prerequisite:
Mediation Skills, Level One, or by permission of the Coordinator. (A Conflict Resolution Certificate Program core
course.)
NEGOTIATION SKILLS, LEVEL ONE (#CRS00)
Dates: May 4-6 at the Justice Institute; Resource Person:
Karen Haddigan, Senior Trainer, Centre for Conflict
Resolution Training, mediator in private practice.
June 15-17 at the Justice Institute; Resource Person:
Joan Balmer, M.A., Senior Consultant, Ryane
Consulting, Senior Trainer, Centre for Conflict
Resolution Training.
Fee: $180

Negotiation skills are essential in your daily interactions
with others to assist you in getting what you need and want.
Principled negotiation results in an agreement that responds
to the interests of both parties involved. This course introduces the skills, theory and techniques for applying
principled negotiation in the workplace. Emphasis will be on
developing a collaborative climate and on using interestbased bargaining. Skill practice sessions will involve video
feedback and a trained coach for each six participants.
Registration is limited to 20. Recommended pre-reading:
Getting to 1-es by Roger Fisher and William Ury, Penguin
Books, 1981. (A Conflict Resolution Certificate Program core
course.)
NEGOTIATION SKILLS, LEVEL TWO (#CR600)
Dates: May 17-20 at the Justice Institute
Fee: $250
Resource Persons: Paula Temrick, Senior Trainer, Centre for
Conflict Resolution Training, counsellor and mediator in
private practice; Karen Haddigan, Senior Trainer, Centre for
Conflict Resolution Training, Project Coordinator Inner City
Housing, mediator in private practice.

This course applies the negotiation process and techniques
from the Level One course to more complex situations
including multi-party negotiation. Content will deal with
negotiator assertiveness and style, factors which escalate
or de-escalate competitiveness and resolving impasses or
resistance. Emphasis will be on skill development through
simulated negotiations facilitated by a trained coach for each

five participants. Registration limited to 20. Required reading: Getting to Yes by Roger Fisher and William Ury, Penguin
Books, 1981. Prerequisite: Negotiation Skills, Level One, or
by permission of the Coordinator. (A Conflict Resolution
Certificate Program core course.)
CONFLICT RESOLUTION SKILLS ASSESSMENTS

Open only to those students enrolled in the Conflict Resolution Certificate Program; candidates are required to
demonstrate a satisfactory level of proficiency in the areas
of Mediation and Negotiation prior to being granted the
Conflict Resolution Program Certificate.
MEDIATION SKILLS ASSESSMENT (#CR499)
NEGOTIATION SKILLS ASSESSMENT (#CR699)
Dates: T.RA. Fee: $90 per assessment
Resource Person: Marje Burdine, Coordinator, Centre for
Conflict Resolution Training, Justice Institute of RC.
WIN-WIN INFLUENCING SKILLS FOR MANAGERS AND
SUPERVISORS (#CR701)
Dates: May 18-20 at the Justice Institute
Fee: $195
Resource Person: Joan Balmer, M.A., Senior Consultant,
Ryane Consulting, Inc.; Senior Trainer, Centre for Conflict
Resolution Training.

Very often managers find themselves in difficult and frustrating situations with co-workers and subordinates. Some are
handled effectively but others seem to defy resolutionleaving one feeling blocked or inadequate. This three-day
workshop will assist in dealing with these situations.
Participants will increase their understanding of their own
personal styles of influencing others and increase their effectiveness in handling the complexities of the workplace. Skill
practice will include video feedback and be supported by a
trained coach for each five participants. Registration is
limited to 20. (A Conflict Resolution Certificate Program
elective.)
ASSERTING YOURSELF UNDER PRESSURE (#CR702)
Dates: April 28-29 at the Justice Institute
Fee: $150
Resource Person: Dale Trimble, M.A., counsellor and trainer
in private practice.

Behaving assertively in conflict situations demands particular skills and insights. How do you stand up for yourself
without standing on someone else? Many people find themselves caught between being so accommodating that their
own rights, feelings and needs are being neglected or abused
by others or coming out so aggressively that relationships
are damaged and goals still aren't met. This skill-building
workshop will help develop awareness and increase abilities
to set limits and negotiate resolutions. Skill practice will
include video feedback facilitated by a trained coach for each
five participants. Registration is limited to 20. (A Conflict
Resolution Certificate Program elective.)

EFFECTIVE CRITICISM:
Skills and Techniques {#CR715)
Dates: May 2-3 at the Justice Institute

Fee: $150
Resource Person: Sandra Berman, Consultant and Trainer,
Circa Enterprises
Ineffective criticism can result in misunderstood messages,
tension and inefficiency. Giving criticism is both frightening
and difficult for most people. Rather than criticize, we tend
to be silent, sarcastic or hurtful. Receiving criticism is often
experienced as a threat to self-esteem and self-confidence.
In this workshop participants will learn to give and receive
criticism directly, openly and honestly in order to improve
communications, achieve the desired result and reduce
conflict in personal and business situations. Participants will
use video feedback and will be supported by skilled coaches
during roleplay simulations. Registration is limited to 20. (A
Conflict Resolution Certificate Program elective.)
DEALING WITH CONFLICTS ON THE JOB:
A One-Day Workshop for Employees {#CR725)
Date: May 26 at the Justice Institute

Fee: $75
Resource Person: Paula Temrick, Senior Trainer, Centre for
Conflict Resolution Training, mediator in private practice.
When employees run into conflicts on the job-with coworkers, clients, supervisors or managers-they are often
unsure of the best way to deal with them. If they confront the
person directly, they may be misunderstood and pay a high
price. So the tendency is to avoid the situation and to suffer
in silence. The result is low morale or a desire to "get even".
This workshop will provide a roadmap and skills to help
employees resolve conflicts and help reduce workplace
tensions. It is intended for those who have not had previous
training in conflict resolution at the Justice Institute. (A Conflict Resolution Certificate Program elective.)
MANAGERIAL MEDIATION:
A One Day Workshop for Managers and Supervisors
{#CR726)
Date: May 25 at the Justice Institute

Fee: $85
Resource Person: Paula Temrick, Senior Trainer, Centre for
Conflict Resolution Training, Justice Institute, mediator and
consultant in private practice.
Managers and supervisors are faced with conflict on the job
every day-between employees, employees and clients,
between departments and in meetings. There is often a tendency to ignore the conflict in the hope that it will simply go
away. Unfortunately, however, when conflicts are avoided,
they often either escalate or go underground to resurface
later on. The cost is in terms of staff morale, tensions, backbiting, absenteeism, and ultimately lowered productivity.
This workshop will provide a simple yet powerful tool for
resolving conflicts early on before they escalate into more
complex and difficult issues. Through the mediation process,
the manager or supervisor assists those in conflict to resolve
their own problems. This takes the manager out of the
middle and places responsibility for resolving the problem
on those who are involved in it. This workshop is intended

for those who have not taken previous training in mediation
skills at the Justice Institute. (A Conflict Resolution Certificate
Program elective.)
UNDERSTANDING MEDIATION IN THE CONTEXT OF
COMMERCIAL DISPUTES:
An Introduction to Mediation of Personal Injury and
Commercial Disputes {#CR729)
Date: April 16 at the B.C. International Commercial

Arbitration Centre
Fee: $125
Resource Persons: Brian Gardiner, B.Sc., A.I.LC., President,
Canadian Dispute Resolution Corporation, Consultant to the
A.D.R. Program of the B.C. International Commercial
Arbitration Centre; Michael Fogel, 8.8.A., L.L.B., J.D., commercial and organizational mediator for the B.C.I.C.A.C.
mediation panel, Senior Trainer, Centre for Conflict Resolution Training, member, California Bar Association and
former Los Angeles County judge.
Alternate Dispute Resolution (ADR) has become a major
trend in civil litigation across North America. This workshop
will introduce you to this new field. You will: 1) improve your
understanding of the different procedures used in ADR; 2)
participate in or observe the mediation of a commercial or
personal injury case; 3) learn how and when to use ADR to
find innovative and expedient solutions to difficult civil
disputes. This workshop is intended primarily for lawyers,
adjusters and other specialists in the field of commercial and
insurance disputes. (A Conflict Resolution Certificate Program
elective.)
ANGER MANAGEMENT, PROBLEM SOLVING AND
NEGOTIATION WITH YOUTH {#CR739)
Dates: April 11-13 at the Justice Institute
June 8-10 at the Justice Institute

Fee: $180
Resource Person: Paula Temrick, Senior Trainer, Centre for
Conflict Resolution Training, counsellor and mediator in
private practice; teaches conflict resolution skills programs
in Lower Mainland schools.
This course deals with a range of conflict situations involving youth, including internal and interpersonal conflicts.
Working with youth in conflict situations often involves dealing with levels of anger which must be acknowledged before
rational problem solving can occur. The angry feelings may
take the form of resistance or withdrawal or may be targeted
at inappropriate substitutes which are safer or more available. The goal is to assist the young person to move through
the anger to an identification of the problem, and then to
facilitate his/her own problem solving. The final element is
to negotiate with the youth and achieve the best outcome for
both parties.
This course is designed for youth and childcare workers,
social workers, teachers, counsellors and others who work
with youth. The recommended prerequisite is attendance
at any of the Conflict Resolution Certificate courses offered
at the Justice Institute. (A Conflict Resolution Certificate
Program elective.)

MARKETING MEDIATION SERVICES (#CR737)

Dates: May 24 (1/2 day workshop) 9am-12:30pm
Fee: $45
Resource Person: Doug Chalke, LLB family law lawyer/mediator in private practice; member RC. International Commercial Arbitration Centre panel of mediators.
Mediation is one of RC:s best-kept secrets. Most Canadians,
in fact, are unaware of how mediation could be useful to
them in resolving family, organizational, consumer and legal
disputes. Even though RC. is leading the way in the field of
mediation training, Ontario is the leader in establishing
mediation as a viable profession for lawyers, counsellors and
others. This workshop will provide information, suggestions
and strategies for marketing your mediation service to the
appropriate target group. In addition, you will connect with
others who may wish to work together to form a coordinated
marketing approach. Examples of successful marketing
strategies will be presented which may be adapted to your
particular field or geographic area.
CONTINUING LEGAL EDUCATION
COMMERCIAL MEDIATION (#CR738)
Dates: April 22-23, 9am-5pm, at the Justice Institute

Fee: $350.00
Resource Persons: Michael Fogel, L.L.R, experienced mediator and a member of the mediation panel of the B.C.
International Commercial Arbitration Centre; and Marje
Burdine, Coordinator of the Centre for Conflict Resolution
Training at the Justice Institute of RC., the most extensive
training program in Canada in alternate dispute resolution.
This course will focus on the process and skills of commercial mediation, including insurance, construction and
business contract disputes. It is designed for lawyers and
business people who have had previous training in mediation at an introductory level. The practical approach of this
course will emphasize the application of mediation theory
in guided roleplay simulations. Co-sponsored with Continuing
Legal Education Society of RC.
For further information and to register call: The Continuing
Legal Education Society of British Columbia (604) 669-3544
CONFLICT RESOLUTION WITH COMMITTEES AND
BOARDS (#CR736)
Dates: May 30-31 at the Justice Institute

Fee: $150
Resource Persons: Michael Fogel, LLB and Paula Temrick,
Senior Trainers, Centre for Conflict Resolution Training and
mediators in private practice.
Committee and board members often find themselves in
conflicts which drain the energy and motivation of the group
and divert attention from the task at hand. The conflicts
may stem from a variety of sources including: role or task
confusion, value differences, conflicting needs or styles,
unclear agendas, personality differences, shortages of funds
or supplies, or as a result of growth or change. This course is
designed to assist group members or external facilitators to
identify the cause of the conflict, determine an appropriate
intervention form a variety of options, and assist the group
to move from conflict to problem solving. Content will
include theory and concepts essential to understanding

group process and group facilitation. (This is an elective
course in the Conflict Resolution Certificate Program; a
previous course in conflict resolution is recommended as
prerequisite.)
SKILLS FOR COMMUNICATING IN CONFLICT
SITUATIONS (#CR735)
Dates: June 20-21 at the Justice Institute

Fee: $150
Resource Persons: Paula Temrick and Karen Haddigan, Senior
Trainers, Centre for Conflict Resolution Training, mediators
in private practice.
This course will focus intensively on the microskills essential
to effective mediating, negotiating or resolving interpersonal
conflicts. The skills will be demonstrated and practiced in
isolation and then in the context of a conflict situation.
Specific skills will include non-judgmental listening, probing
and clarifying, strategic questioning, reframing and refocusing. Participants will be assisted by coaches and video
feedback. (This is an elective course in the Conflict Resolution Certificate Program.)
CONFLICT RESOLUTION AND NEGOTIATION SKILLS
FOR HEALTHCARE PROFESSIONALS (#CR734)
Dates: May 16-17 at the Justice Institute

Fee: $165
Resource Person: Marsha Trew, Ph.D., consultant and trainer
in private practice.
Today's healthcare professionals are often faced with multiple roles as managers/supervisors of departments in
hospitals and clinics, and as team members of medical staffs
and professional associations. In these roles, they spend a
substantial amount of time negotiating-allocating
resources, resolving complaints, conducting performance
appraisals, and meeting the requirements of other hospital
staff.
Within a complex hospital organization, healthcare professionals need to know how to manage a diversity of interests
and to build successful, cooperative work teams. This course
will focus on the conflict resolution and negotiation skills
needed to avoid needless deadlocks, bickering, spiraling
conflict and inferior agreements. (An elective in the Conflict
Resolution Certificate Program.)
MEDIATING WITH YOUTH (#CR740)

Dates: May 9-10 at the Justice Institute
Fee: $150
Resource Person: Paula Temrick, Senior Trainer, Centre for
Conflict Resolution Training, mediator in private practice,
teaches a conflict resolution skills program in Lower Mainland schools.
Youth in conflict, whether with their peers or with authority
figures, often feel that they are faced with two likely outcomes: win or lose. With the assistance of a mediator,
however, they can learn to negotiate an outcome which is
much more satisfying to everyone involved and which
increases their sense of self-control and self-esteem. The
mediation process models positive conflict resolution skills
which youth are able to apply themselves to other conflict
situations. It teaches listening and problem solving skills in

a controlled and balanced setting. This course will focus on
the process of mediation applied to the developmental
stages of youth. It will include conflicts with other youth as
well as with adults. Participants will be those who work with
young people in either formal or informal settings, schools,
youth programs, and other services. (An elective course in
the Conflict Resolution Certificate Program.)

( Crime Prevention

JII

The following courses are offered by Extension Programs
and co-sponsored in conjunction with the Ministry of
Attorney General's Crime Prevention Program.

This course, designed for fire service personnel, is relevant
to many non-fire service persons with responsibility in the
area of dangerous goods. A series of 5 self study booklets
present the basic principles of controlling dangerous goods
incidents. The course covers legal jurisdictions and highlights
relevant legislation that affects safety in storage and transport of dangerous goods. Information is offered on identification of dangerous goods under emergency conditions and
on national, provincial and local information sources. The
course discusses the inherent hazards of dangerous goods,
with attention given to how to assess a situation, determine
the resources required and take appropriate initial action.
BASIC FIRE SCIENCE (#DE100)

WORKING WITH PRE-DELINQUENT AND
DELINQUENT YOUTH (#CY124)
Date: April 15 at the Justice Institute
June 10 at the Justice Institute

Length: 40 self-study hours
Fee:
$230

Fee: $60
Resource Persons: Larry Green, M.A., counsellor in private
practice and instructor, Child Care Program, Douglas College; Mahmud Netman, M.Ed., counsellor in private practice
and training supervisor, Deltassist and Surrey Co-ordinating
Centre.
This workshop is directed toward child care counsellors,
youth workers, group home supervisors and other professionals working with pre-delinquent and delinquent youth to
increase their awareness of the psychological needs of
adolescents and present specific counselling strategies that
respond to those needs. Co-sponsored with the Ministry of
Attorney General
EFFECTIVE PRESENTATION FOR POLICE AFFILIATED
PERSONNEL (#EP131)
Dates: Saturday May 21 and Saturday May 28

Fee: $90
Resource Person: Maureen Hannah, consultant and trainer.
This two day workshop held on two successive Saturdays has
been designed for police affiliated personnel who are
involved in Crime Prevention programs and give presentations as part of their involvement. Day one focuses on skill
building techniques such as presentation styles, training aids
and agenda formation. Day two focuses on participants giving
presentations utilizing the skills they have learned. Those
who successfully complete the course receive a certificate.

( Distance Education)

DANGEROUS GOODS (#DE101)

Length: 60 self-study hours
Fee:
$300

II

Registrants to distance education courses receive access to
a knowledgeable tutor by telephone and correspondence
throughout the course. Co-sponsored by Extension Programs
and the Fire Academy (Note: Fire service personnel in RC.
should contact the Fire Academy directly for procedures to
obtain this self study course.)

This course, designed for fire service personnel, is applicable
to many non-fire service persons who need a fundamental
understanding of fire and flammable materials as well as
members of the general public with an interest in this safety
area. The course provides an introductory level study of
basic chemical and physical principles underlying fire and
dangerous goods behaviour in emergency situations. Topics
include subjects such as vapour pressure and combustion,
elements of fire suppression and general methods of fire
control.

Emergency
.._M_e_d_ic_a_l_S_e_rv_i_ce_s__~

II

EMS TRAINERS CERTIFICATE PROGRAM (#EHS100)

Dates: July 4-8
Fee: $600
Resource Persons: Full-time and associate faculty of the
Emergency Health Services Academy, Justice Institute.
Designed for EMS educators, EMS administrators responsible for program development and aspiring trainers, this
course will provide participants with both the content and
process for teaching topics including: EMS skill testing and
evaluation techniques; designing basic, intermediate and
advanced life support training; designing and teaching an
advanced tactical driving program; automobile extrication
and spinal immobilization training and trauma training. This
week long course will form part one of a two part course
leading to a certificate of achievement. Part two will be
offered next summer.
EMS TECHNICAL SKILLS PROGRAM (#EHS110)

Dates: July 11-12
Fee: $150/day or $125/day if registering for 5 or more days
Resource Persons: Full-time and associate faculty of the
Emergency Health Services Academy, Justice Institute.

The Technical Skills Program is designed for EMS personnel
at all levels to provide short workshops on some of the major
EMS skills. The essential theory will be presented but the
workshops will be predominantly experiential. These one
and two day sessions are designed to stand alone allowing
you to tailor the program to your particular needs. You may
select from the following skills:
July 11-Rapid Defibrillation (#EHSll0A)
July 12-13-Advanced Patient Assessment (#EHSll0B)
July 14-15-Pre-Hospital Fluid Therapy for Medical and
Traumatic Emergencies (l.V. Skills) (#EHSll0C)
July 16-17-Advanced Tactical Ambulance Driving
(#EHSll0D)
July 18-19-Pre-Hospital Trauma Management (#EHSll0E)
July 20-Spinal Immobilization (#EHSll0F)
July 21-22-Aeromedical Evacuation (#EHSll0G)
July 11-22-Entire Series (#EHSll0)

Family Assault &
'"-s_e_x_u_a_lV_io_le_n_c_e__.

ii

The Justice Institute, Extension Programs has established a
Family Assault and Sexual Violence Advisory Committee of
community groups involved in either direct service or training to establish priorities, develop content and put forward
training needs and concerns. Individuals or organizations
wishing to have input should contact Extension
Programs-228-9771, local 233.
NATIONAL CONFERENCE ON THE USE OF VIDEO IN
CHILD SEXUAL ABUSE (#CSA 115)
Dates: June 23-25 at the Delta River Inn
Fee: $150 for June 23-24; $200 for all 3 days
Keynote speakers include: Professor Gail Goodman, Associate Professor of Psychology, Adjunct Professor of Law, State
University of New York and author of Child as Witness; Steve
Chaney, Senior Staff Attorney, Tarrant County Criminal Justice Office, Ft. Worth, Texas and co-director of the Tarranty
County Video Tape Unit.
The implementation of Bill C-15 has focused national attention
on the legal and courtroom aspects of child sexual abuse and
provides for significant changes related to children's evidence
in these cases. Content will include videotaping children's
interviews, showing videotapes in court, impact of courtroom
procedures on investigative techniques, the child witness
and Bill C-15, closed circuit video concerns. Co-sponsored by
Criminal Justice Branch, Ministry of Attorney General and
the Justice Institute. Funding assistance: Ministry of Justice,
Health and Welfare Canada and Solicitor General Canada.
Detailed brochure available from Registration Office, Justice
Institute.

SEXUAL ABUSE TRAINING FOR PRACTITIONERS
(#CSA105)
Dates: Children & Youth Option: July 4-9 (inclusive) &
11-15 (inclusive);
Adult Survivor Option: July 18-22 (inclusive) &
25-27 (inclusive)
Fee: $700 for full program; $550 for Children and Youth;
$400 for Adult Survivor Option
Resource Persons: Professionals currently working in intervention, treatment and prosecution of child sexual assault
cases.
This program, designed for practitioners currently working
with child or adult sexual abuse victims will examine theoretical issues, demonstrate intervention skills, present treatment approaches and develop interdisciplinary protocols.
Content will cover interviews, assessment, preparation for
court, working with non-offending family members and
maintaining support for victims. Detailed brochure available
from Extension Programs.
CURRENT DILEMMAS, FUTURE CHALLENGES:
An Interdisciplinary Conference on Child Sexual
Abuse (#CSA 116)
Dates: April 21-22 at the Airport Inn, Richmond
Fee: $50 for non school district personnel
Keynote Presenter: Sandra Butler, consultant, trainer and
author of Trauma ofIncest: Conspiracy ofSilence. See conference brochure for further details on resource people.
This conference will focus on counselling and therapeutic
skills and concerns relevant to school and community settings. Co-sponsors are Ministry of Education, Justice Institute,
RC. School Counsellors Association and Feminist Counselling
Association.
VIOLENCE IN INTIMATE RELATIONSHIPS:
Working with Abusive Men (#EP105)
Date: May 28 at the Justice Institute
Fee: $60
Resource Person: Jurgen Jung M.A., counsellor in private
practice.
This experiential workshop is directed toward people either
working with abusive men or with battered women. Content
will include: conducting the initial assessment, using group
intervention approaches, developing non violent alternatives to conflict and examining therapeutic concerns.
WORKING WITH ADOLESCENT AND ADULT SEX
OFFENDERS (#CSA117)
Dates: May 6-7 in Kamloops
Fee: $140
Resource Person: Irwin S. Dreiblatt Ph.D., clinical psychologist, co-director, Pacific Psychological Services in Seattle.
Clinical faculty member for Department of Psychology and
Psychiatry and Behavioral Science at the University of
Washington.
This workshop is directed toward persons currently working
with adolescent offenders primarily in community settings.
Content will include: nature and dynamics of adolescent
offending, conducting an assessment interview, determining
treatment readiness and developing an intervention strategy.

THE VICTIM OFFENDER CONTINUUM:
Reality and Illusion
Dates: May 13-14 at the University of Victoria. For

registration details contact the University of
Victoria-721-8750
Resource People Include: David Finklehor, Ph.D., Family
Violence Research Institute; Sandra Butler, consultant and
trainer and Gail Ryan, Adolescent Perpetrator Network.
This symposium will examine issues related to the victimoffender dynamics related to sexual offenses against children.
Co-sponsored with Victoria Inter Agency Committee on
Sexual Abuse, University of Victoria School of Child Care,
Child Sexual Assault Services and the Justice Institute.

(_1n_t_e_rv_e_n_ti_o_n___)

Iii

"AN EASY PILL TO SWALLOW" WOMEN, DRUGS
AND DEPRESSION (#EP112)
Date: July 26 at the Justice Institute

Fee: $50
Resource Person: Susan Boyd, M.A., counsellor in private
practice with extensive experience running groups for
women involved in substance abuse.
This workshop is designed for both professionals and members of the public. The morning session will look at the social
and economic causes of depression and the subsequent over
prescription of anti-depressants to respond. The afternoon
will identify alternatives to drug use and present counselling
techniques for working with women who are experiencing
depression and may be chemically dependent.
DEFENSIVE TACTICS AND CONTROL TECHNIQUES
(#PP101)
Dates: July 4-7 at the Justice Institute

Fee: $250
Resource Person: Doug Farenholtz, MSc., Co-ordinator of
Physical Education Services, Justice Institute, co-founder of
the peace officer combat training systems.
law enforcement, emergency response and security personnel are, on occasion, required to physically protect themselves
and control others while performing their duties. Conflicts
could involve being pushed or shoved, grabbed or held, or
having to restrain, remove or escort a person. This course
will combine teaching and hands-on practice sessions so that
participants will be able to effectively perform self-defense
and control techniques. Content will include: principles of
self defense, defensive tactics, distractive techniques and
team tactical approaches. Those who successfully complete
the course will receive a Justice Institute Certificate of
Achievement. Participants should be physically able to participate in daily physical activity during the course. Sponsored
by the Police Academy.

CRITICAL INCIDENTS WORKSHOP (#CORR102)
Dates: July 12-14 at the Justice Institute

Fee: $200
Resource Person: Fred Van Fleet, Ph.D., trainer and consultant.
Shootings, hostage takings, prison riots, death and disaster
often have traumatizing effects on individuals working within
the criminal justice and public safety fields. The physical and
emotional impact of such incidents is often devastating in
terms of professional burnout, depression, alcohol and drug
dependencies, interpersonal problems, family breakdown
and suicide. Hostage situations, prison environments, threats
to person and property, work related accidents, death and
violence are issues that participants' staff/clients may face
and need to defuse and debrief. Content for the session will
include: defusing techniques, crisis intervention strategies,
hostage survival, critical incident stress effects, post traumatic
stress disorders, debriefings-who and how, one-to-one
assessment and counselling, employee assistance programs
and peer counselling, follow-up strategies and prevention
techniques. Sponsored by the Corrections Academy.

(_M_a_n_ag_e_m_e_nt_ _)

Iii

SUPERVISING IN A GROUP HOME SETTING
(#MGMT214)
Dates: April 18-19 at the Justice Institute; Fee: $105
May 11-12 in Victoria; Fee: $135

Resource Person: Sandra Hawley Rice. Consultant and
Trainer, Hannah, Petersen and Associates, Inc.
This workshop is directed toward new supervisors working
in group home settings. Participants will have an opportunity
to examine and apply basic supervisory skills within the
particular context of group homes. Content will cover roles,
responsibilities and skills required to effectively supervise, assessing employee's level of motivation and ability,
developing performance results, standards and conducting
a performance review, communicating with and delegating
to staff who work shifts or are on call and carrying out supervisory tasks in a "home like" environment.
BASIC SUPERVISORY COMPETENCY PROGRAM
(#MGMT213)
Dates: May 16-20 at the Justice Institute

Fee: $300
Resource Person: Joyanne Landers, Senior Consultant,
Ryane Consulting Ltd.
Each job or function has a set of specific areas of knowledge,
skill, and operating values that a performer must have to do
his or her job. Together this knowledge, skill, and value give
the individual the competence to perform the job. The Basic
Supervisory Program is competency based and covers such
topics as Role of the Supervisor, Situational Leadership and
Teamwork, Delegation and Developing Staff, Communication and Interpersonal Effectiveness, Problem Solving and
Decision Making, and Conflict Resolution. It is intended for
first level supervisors, or those who aspire to be supervisors,

in both government and private agencies. Prior to the
individual coming on course, an inventory assessment of
skills and knowledge will be completed by the participant
and his/her manager. Co-sponsored with the Corrections
Academy. Any RC. Corrections Branch employee successfully
completing the course will be granted certification for Basic
Supervisory Competency Program Week I.

$395

This practical program is directed toward public sector
managers who are concerned with legal liability and actions
in negligence. The session will focus on five steps of a Risk
Management program: identifying and evaluating exposures,
examining alternative techniques to control risks, selecting
the best techniques, implementing the best techniques and
monitoring and revising approaches according to specific
criteria.
Activities will include:
• Examination of financial statements, operational flow
charts and organizational charts to determine exposures.
• Inspection of a facility to determine exposures.
• Interviewing.
• International teleconference with risk managers.
• Meetings with specialists in the risk management field.
• Group presentation to authorities for the implementation
of a Risk Management Program.
Participants will leave the workshop with a structured
approach to Risk Management that they can implement in
their own organization. Sponsored by the Fire Academy.

( Staff Development )

CHOICE AND CHANGE:
A Career Planning Workshop (#SUP114)
Date: May 11 at the Justice Institute

Fee: $55
Resource Person: Margaret Cadwaladr, counsellor and
trainer with experience in private agencies, social services
and the justice system.

RISK MANAGEMENT WORKSHOP (#Fl200)
Dates: July 11-13 at the Justice Institute

Fee:

JIii

(_su_p_p_ort_s_t_aff___

Iii

EFFECTIVE PRESENTATIONS PROGRAM (#PP103)

Dates: July 4-7 at the Justice Institute
Fee: $300
Resource People: Sgt. Bruce Halstead, Co-ordinator/Instructor of Advanced Program, Police Academy; Ingrid Pipke,
Program Development, Police Academy.
This course is designed for those persons who are called
upon to make presentations to a wide range of audiences. Its
main focus is on the lecture method of presentations; students
will learn how to organize material for a presentation into a
logical flow of information to fit a given time frame. Content
will include: lecture method of instruction, the development
approach and demonstration-performance method of
instruction, session planning, sample lesson plans and use of
training aids.
Each student will be given feedback on presentation as the
week progresses and practice sessions will be videotaped as
a training aid. Sponsored by the Police Academy.

This workshop is directed toward clerical and administrative
support staff who are facing decisions about future career
choices and is intended to encourage self assessment, career
planning, decision making and goal setting. Content to
include: conducting a skill and interest inventory, analyzing
personal responses to change, assessing career options,
developing a career change strategy and making a commitment to action.
MANAGING UPWARD:
Working Effectively With Your Boss (#SUP116)
Date: May 19 at the Justice Institute

Fee: $55
Resource Person: Vera Bergman, Training Consultant.
This workshop is directed toward administrative support
staff and first line supervisors to enable them to develop a
harmonious relationship with their boss. Participants will
examine the roles and expectations of themselves and their
bosses, identify personal needs for job satisfaction, complete
a management attitude questionnaire and a social styles
inventory, and identify and practice skills to respond to
specific problems impeding the development of an effective,
mutual working relationship.
MAKING ORDER OUT OF CHAOS:
Planning Skills for Support Staff (#SUP110)
Date: June 2 at the Justice Institute

Fee: $60
Resource Person: Sandra Hawley Rice, consultant and
trainer.
This planning workshop is directed toward administrative
support staff who have too much to do and not enough time
to accomplish it. Content will include methods for improving work management, techniques for identifying and
eliminating time wasters and planning skills for increasing
productivity.

ii
________________

Professional
... Health Programs

~,,

Professional Health Programs at the Justice Institute offers
courses for health care professionals including physicians,
nurses and pre-hospital care workers. For more information
on these programs contact Professional Health Programs,
228-9771, local 321.
ADVANCED CARDIAC LIFE SUPPORT (A.C.L.S.)
PROVIDERS COURSE (#PHP100)
Dates: April 9-10 in Whitehorse
May 14-15 in lnvermere
May 28-29 in Nanaimo
June 4-5 at the Justice Institute

Fee:

The series of regional workshops for victim service providers
will be continued with two-day sessions planned for the
Fraser Valley in April, the North in May and the Kootenays
in June.
These workshops are offered free of charge to representatives of both police-based and community agency programs
funded by the Ministry of the Attorney General's Victim
Assistance Program. Travel subsidies will be available through
Carol Shaw, Program Services, Ministry of the Attorney
General (384-4434). These workshops are also open to other
community agencies providing services to victims of crime.
Topics include: the impact of victimization, needs of victims
of wife assault, child sexual abuse, sexual assault, special
needs victims, networking strategies, justice process and an
introduction to working with volunteers.

$300

This two-day workshop is intended for physicians, nurses
and pre-hospital care workers who are involved in the
management of cardiac arrest victims. Topics include dysrhythmia interpretation, sudden death, pharmacology and
post resuscitation management. There is ample practice
time in the mega code and dysrhythmia interpretation
stations.

$150

This workshop focuses on the latest and greatest in A.C.L.S.
It is intended for A.C.L.S. providers who have obtained certification within three years although yearly recertification
is recommended. Course content includes current trends in
A.C.L.S., C.P.C.R. , and updates in pharmacology, the
algorithms, and the new philosophy.
FIRST LINE TRAUMA MANAGEMENT FOR
PHYSICIANS/NURSES
Date: May 14 in Oliver (frauma for Physicians)

These first line trauma management courses are intended
for physicians, nurses or pre-hospital care workers who are
involved in the management of trauma victims in nontertiary facilities. Course content includes appropriate
management of the ABCs, the "must dos" of assessment and
treatment, and management of multi-trauma victims.
Resource persons are physicians and nurses who are clinical
experts.

(_v_i_ct_i_m_S_e_rv_ic_e_s_ _)

CHILDREN AS WITNESSES:
The Role of the Victim Support Worker in the Court
Process (#VIC202)
Date: April 9 at the Justice Institute

Fee: $50
Resource Person: Wendy Harvey, Crown Counsel and author
of "So You Have to Go to Court''.
This workshop is designed for people who will be assisting
or supporting a child through the court process. Content will
include process leading up to the laying of charges, preparing
the child for the pre-court interview, responding to the child's
fear's about court, what to expect from the court process and
supporting the child during the proceedings.

A.C.L.S. RECERTIFICATION (#PHP110)
Date: April 15 in Port Alberni
April 16 in Campbell River

Fee:

REGIONAL WORKSHOPS

Iii

These programs are offered under the Victim Assistance
Program of the Ministry of Attorney General in cosponsorship with Extension Programs at the Justice Institute.

INTERVIEWING THE SEXUALLY ABUSED CHILD
(#CSA109)
Date: April 8 at the Justice Institute

Fee: $50
Resource Person: Vera Maslove, B.S.W., M.A. (candidate),
counsellor in private practice and formerly with the Child
Abuse Team.
This introductory workshop will present and demonstrate
the skills and techniques required to initiate or respond to
disclosure. Content will cover behavioral and emotional indicators, dynamics of disclosure, handling a disclosure and
follow-up.
VOLUNTEER MANAGEMENT AND TRAINING FOR
VICTIM SERVICES PROGRAMS

This two day workshop is designed for coordinators of victim
services programs funded or eligible for funding by the
Ministry of the Attorney General's Victim Assistance Program.
This includes both police based and community agency
programs which use volunteer staff.
The focus will be on recruitment, interviewing and screening of applicants, training, volunteer supervision, support
and recognition. The workshop will focus on the respective
roles of volunteers, coordinators and police based representatives and cover aspects of working with victims of a range
of crimes. Watch for brochure announcing further details.

How to Register for a Course
REGISTER BY MAIL
To register by mail, fill out the course Registration Form
below or send in this information by letter along with your
cheque (made payable to the Justice Institute) to:
Registration Office
Justice Institute of B.C.
4180 West 4th Avenue
Vancouver, B.C.
V6R4J5
If you wish to register for a program and the Justice Institute
is not handling registration, contact the phone number listed
in the program description for further information.

REFUND POLICY
Registration fee minus an administration charge is refundable
if written notification of cancellation is received seven
working days in advance of the course date. The white copy
of the registration receipt must be presented in order to
receive a refund.
TRANSFER POLICY
There is an administrative fee to transfer from one course to
another.
COURSE CANCELLATIONS
A full refund of tuition fees will be issued for courses cancelled
by the Institute. The Institute reserves the right to cancel courses
if enrollments are insufficient. We truly regret any inconvenience this may cause.

REGISTER IN PERSON
You can register in person at the Justice Institute, Room 119
(two doors down from receptionist on the main floor). Hours
are 8:30 a.m. to 4:30 p.m., Monday-Friday. Before making a
trip to register, you should call 228-9771, local 311, to ensure
there is space for you in the course(s).

REGISTRATION INFORMATION
AND INDIVIDUAL COURSE BROCHURES
228-9771, local 311.

TAX DEDUCTION
You may deduct tuition fees from your income tax if the
total amount exceeds $100 and is paid to one educational
institution. Deductions may be claimed for one or more
courses taken during the tax year. Save your registration

receipts!

Registration Form
Attach a cheque for the appropriate amount (payable to the Justice Institute) and mail to: Registration Office, Justice
Institute, 4180 West 4th Ave., Vancouver, B.C., V6R 4J5.
I wish to register in the following program (s):
PROGRAM NAME

PROGRAM NUMBER

DATE(S)

FEE

PROGRAM NAME

PROGRAM NUMBER

DATE(S)

FEE

PROGRAM NAME

PROGRAM NUMBER

DATE(S)

FEE

GIVEN NAME

SURNAME

POSITION

STREET/CITY

ORGANIZATION

POSTAL CODE

PHONE(DAY)

Enclosed is my cheque for $ _ _ __
Refund Policy: Registration fee minus an administrative charge is refundable if written notification of cancellation
is received seven working days in advance of course date, and the white copy of the registration confirmation is
returned to our office. Transfer policy: There is an administrative fee to transfer from one course to another.