ro u • u ...c• u· ........ •..·. ·. f"""'\ WHAT'S INSIDE About 1he Centre Locations throughout BC/Yukon &1heJI Learning in the workplace Plany<>llr program page 9 Student • nnatto page 40 Registration JI Campus & YWCA only: (604) 528-5590 Web site: www.jibe.be.ca. Inquiries: (604) 528-5608 1 CENTRE FOR CONFLICT RESOLUTION . ; , . ". Supporting -P~rticipt:1.nts • Program Planning Advice • Free· program and career information sessions • Prior Leaming Assessment and Recognition • Assessment advising Supporting Conflict Resolution in Workplaces • Training • Professional Coaching • Mediation and facilitation • Needs assessment • Effectiveness indicators Supporting Conflict Resolution in Communities • Tailored packages of courses designed to meet individual community's needs • First Nations Negotiation Skills Certificate Program • Parent-Teen Mediation Services • Participation in the ADR community, provincially, nationally and internationally 2 Registration JI Campus & YWCA only: (604) 528-5590 Web site: www.jibc.bc.ca Inquiries: (604) 528-5608 CENTRE FOR CONFLICT RESOLUTION A division of the Justice Institute of British Columbia Providing quality training and services in interest based dispute resolution. Assisting individuals, organizations and communities to resolve differences and build harmonious relationships. Training .AVA.II.ABU~ YEA.R-ROUl\lD Offering over 300 courses a year in: • • • • • Interpersonal and workplace conflict resolution Negotiation Mediation Facilitation Peacemaking and Restorative Justice Our courses can l~ad to a certificate in Conflict Resolution with a specialisation in: • Conflict Resolution/Negotiation • Peacemaking & Restorative Justice • First Nations Negotiation Skills Our training is available: • At our New Westminster and downtown Vancouver locations • Around the province through partnerships with other colleges • On a contractbasis in your workplace or community Registration JI Campus & YWCA only: (604) 528-5590 Web site: www.jibc.bc.ca Inquiries: (604) 528-5608 3 0 TO CO _ '.ACT COURSE CALENDAR & GENERAL INFORMATION ·······························································································································································528-5608 .••··················································································································································· 1-888-799-0801 AREA CODE 604 nBC CAMPUS & YWCA CAMPUS Sue Crosato, Program Planner ... ; ................................. scrosato@jibc.bc.ca ...........................................528-5618 Ximena lbacache, Program Assistant ........................... xibacache@jibc.bc.ca ·················�······················528-5610 LOCATIONS THROUGHOUT BC/YUKON To register, please contact individual colleges (see page 31) Kerry Gruber, Program Planner ................................... kgruber@jibc.bc.ca ...........................................528-5617 Nadine Wolitski, Program Assistant ............................. nwolitski@jibc.bc.ca .........................................528-5825 WORKPLACE TRAINING AND CONFUCT MANAGEMENT SERVICES David Caird, Program Planner ..................................... dcaird@jibc.bc.ca .............................................. 528-5615 Carol Bum, Program Assistant ..................................... cbum@jibc.bc.ca ............................................... 528-5611 PLAN YOUR PROGRAM See our website at www.jibc.bc.ca - attend a Program & Career Information Session see page 40. If you require additional advice please contact: Nym Hughes, Program Coordinator ............................. nhughes@jibc.bc.ca ........................................... 528-5622 Leslie Murray, Program Coordinator ........................... lmurray@jibc.bc.ca ........................................... 528-5614 Kerry Gruber, Program Planner .................................... kgruber@jibc.bc.ca ........................................... 528-5617 Sue Crosato, Program Planner ..................................... scrosato@jibc.bc.ca ...........................................528-5618 David Caird, Program Planner ..................................... dcaird@jibc.bc.ca .............................................. 528-5615 PEACEMAKING AND RESTORATIVE JUSTICE COURSES Leslie Murray, Program Coordinator ........................... lmurray@jibc.bc.ca ........................................... 528-5614 Roberta Stewart, Program Coordinator ........................ rstewart@jibc.bc.ca ........................................... 528-5621 FIRST NATIONS NEGOTIATION SIOLLS CERTIFICATE Leslie Murray, Program Coordinator ........................... lmurray@jibc.bc.ca ........................................... 528-5614 Roberta Stewart, Program Coordinator ........................ rstewart@jibc.bc.ca .................. � ........................528-5621 BRIDGING PROJECT Michelle Tubbs, Program Coordinator ......................... mtubbs@jibc.bc.ca ............................................ 528-5638 ASSESSMENTS Nym Hughes, Program Coordinator ............................. nhughes@jibc.bc.ca ........................................... 528-5622 Sonia Graham, Program Assistant ............................... sgraham@jibc.bc.ca ........................................ 528-5609 EQUIVALENCIES AND PRIOR LEARNING ASSESSMENT & RECOGNITION Nym Hughes, Program Coordinator ............................. nhughes@jibc.bc.ca ........................................... 528-5622 Leslie Murray, Program Coordinator ........................... lmurray@jibc.bc.ca ........................................... 528-5614 DIRECTOR Carrie Gallant .............................................................. cgallant@jibc.bc.ca ........................................... 528-5613 Adm inistrative Assistant Sandy Beauchesne ....................................................... sbeauchesne@jibc.bc.ca ..................................... 528-5612 STUDENT INFORMATION & SERVICES Registration Office .................................... ; ............................................................................................. 528-5590 Library .............................................................................................................. : ..................................... 528-5599 4 Registration JI Campus & YWCA only: (604) 528-5590 Web site: www.jibc.bc.ca Inquiries: (604) 528-5608 CENTRE FOR CONI:.WLICT RESOLUTION The Centre for Conflict Resolution is a division of the Justice Institute of BC. and has been one of the top training programs in North America in the field of dispute resolution for the past fifteen years. Comprehensive, experiential training in interpersonal conflict resolution, interest-based negotiation, facilitative mediation and peacemaking and restorative justice is offered at the main JI Campus in New Westminster, in downtown Vancouver, at locations around British Columbia and on a contract b~sis provincially, nationally and internationally. The Centre also delivers a range of conflict management services to organizations.' Courses through the Centre for Conflict Resolution can be taken individually for personal skills development or may be credited toward a certificate in Conflict Resolution with specializations in Conflict Resolution/Negotiation or Peacemaking & Restorative Justice. A third specialization, First Nations Negotiations, is offered on a contract basis only to First Nations Communities. Training Format • • • • Extensive experiential and skills building components within a theoretical framework Group work and role-play with feedback are used as primary instructional methods Coaches are used to give individualized feedback Class size is limited to 20 for a low student-to-instructor/coach ratio Instructional Team • • Dispute resolution and peacemaking and restorative justice specialists bringing experience from their work in business, education, law, counselling, community programs, community development and human relations Actively involved in mediation, facilitation, consultation, negotiations, community justice programs, schools, First Nations communities and related areas Participants • • A diverse mix of personal and professional backgrounds from the public and private sectors as well as communitysbased organizations Most are from BC others come from across Canada, the U.S. and overseas JUSTICE INSTITUTE OF BC The Justice Institute of British Columbia (JI) is part of the public post secondary eduction system in British Columbia. The JI mandate is to provide education and training, province-wide in areas that "make communities safer''. The JI has earned an international reputation for its professional standards and for training that is innovative, adaptable and state-of-the-art. International demand for JI training expertise continues to increase as the Institute becomes recognized as a leader in the provision of training within the global community. The JI also enhances its own expertise by joining efforts with carefully selected partners in the public and private sectors. Here are just a few examples of recent partnerships: • Degree Program with Simon Fraser University, entitled Integrated Studies in Leadership Development, for individuals working in the field of justice and public safety • Advanced Specialty Certificate in Forensic Science Technology with the British Columbia Institute of Technology (BCIT) • Joint venture with the Insurance Corporation ofBritish Columbia (ICBC) for the management of the Pacific Traffic Education Centre (PTEC) • Association with Canadian Airlines International for the joint delivery of Confined Space Entry and Rescue Training The JI facility in New Westminster, BC, includes fifty-five comfortable classrooms, a specialized library; a video-conferencing centre, a full-service cafeteria, a two-hundred-seat auditorium, a gymnasium, a firearms range, a simulated courtroom and an award-winning media production centre. Registration JI Campus & YWCA only: (604) 528-5590 Web site: www.jibc.be-ca Inquiries: (604) 528-5608 5 LEARNING IN THE WORKPIACE Some businesses and organizations find it valuable to bring our courses to them. They recognize the benefits associated with providing a shared, consistent learning experience to entire teams. They also enjoy the efficiency and cost effectiveness of training groups of employees at one time. Here are some things you need to know when considering Learning in the Workplace with the Centre for Conflict Resolution: • Most of our €QUI$es can be delivered in the workplace setting. ·. We can also vary the format of our courses, and customize them to meet specific needs or circumstances in your organization. • Programs generally accommodate a minimum of 10 participants and a maximum of 20. • Participants in workplace training may be eligible for credit towards the Certificate in Conflict Resolution. • The cost of Learning in the Workplace programs varies based on the location, course content, number of participants and degree of customization required. We will provide you with a quote once your specific needs have been determined. • Our ability to offer Learning in the Workplace is conditional on the availability of suitable instructional staff. Booking early (minimum 6-8 weeks in advance) is the best way to ensure that we will be able to meet your needs on a timely basis. If you would like information, wish obtain a quote for your specific training needs, or would like book your Leaming in the Workplace experience, please contact our program planner at (604) 528-5615 - we look forward to working with you. . LOCATIONS TI-IROUGHOUT BC AND YUKON The Centre for Conflict Resolution has formed partnerships with a variety of colleges and universities to improve accessibility of our programs outside the Lower Mainland. These partnerships allow us to bring our most popular training programs right to your community. Our college and university partners provide course information, registration, administrative services and lqcal facilities. Inside the classroom, you'll find experienced and supportive members of the JI's instructional team, delivering programs consistent with our on-campus offerings. For course listings in your community, consult the chronological listings by location, starting on page 31. For more information on our partnership program, contact our program planner at (604) 528-5617, or your local college/ university. OTHERCONFLICTMANAGEMENTSERVICES For more information on the many services of the Centre for Conflict Resolution, please contact our program planner at (604) 528-5615. Consultation: If you are not sure what your group or organization requires, we can provide on-site consultation on an initial or periodic basis. We'll work with you to review your current situation, set objectives, determine options and make recommendations that support your organizational goals and needs. Mediation/Facilitation: At times you may require the assistance of a mediator or facilitator to help individuals or groups deal with issues. We can connect you with trained and experience professionals who can provide these services. Individual Coaching: Program participants often encounter difficulties with the application of a particular skill or concept, or would like a little extra help in preparing for the assessment process. In these situations, a skills coach can be a real help. Many of our program coaches are available to assist students on a private basis, either by telephone or in person. Altemative Dispute Resolution Processes: Your organization may want to set up dispute resolution processes or systems to address internal conflicts and complaints - ask how we can help. Training Effectiveness Indicators: Staff at the Centre will work with businesses and organizations to develop methods to determine the impact of conflict resolution training on corporate objectives. 6 Registration JI Campus & YWCA only: (604) 528-5590 Web site: www.jibc.bc.ca Inquiries: (604) 528-5608 CERTIFICATE SPECIALIZATIONS Certificate in Conflict Resolutio11 While all courses offered through the Centre for Conflict Resolution can be taken individually, we also offer a Certificate in Conflict Resolution with spccializmions in ConfliCL Resolution/Negotiation, Peacemaking and Res tormivc .Jusrice and First Nations Negotiations. Specialization in Conflict Resolution/Negotiation The specialization in Conflict Resolution/Negotiation is a 15 credit, 210-hour part-time program intended to be taken over a period of 1 to 3 years. There are five required courses totaling 119 hours or 17 days and the remaining 91 hours (13 days) is made up of electives. There is a final evaluation component at the end of the program (see page 17). People wanting to enhance their negotiation, mediation or facilitation skills would enrol in this specialization. See page 9 for information about program planning, course sequencing and choosing elective courses. Total cost for the specialization in Conflict Resolution/Negotiation is dependent on where you take your courses. If you complete the whole Certificate at our New Westminster campus it would cost approximately $4,500 - $5,000. Specialization in Peacemaking and Restorative Justice The specialization in Peacemaking and Restorative Justice is a 15 credit, 210 hour part-time program intended to be taken over a 1 to 3 year period. This specialization will be of interest to people wanting to implement peacemaking and restorative justice processes in their communities, schools or organizations. There are 7 required courses totaling 105 hours (15 days) and 70 hours (10 days) chosen from Peacemaking and Restorative Justice elective courses. The remaining 35 hours (5 days) can be courses chosen from Peacemaking and Restorative Justice electives or Conflict Resolution/Negotiation electives. See page 13 for information about program planning, course sequencing and choos­ ing elective courses. There will be a final evaluation component at the end of the program - see page 17. Cost will be determined by which courses you take and where you take them. If you took all the courses at the JI New Westminster Campus the total cost would be approximately $4,805 - $5000. First Nations Negotiation Skills Specialization This skills based program is delivered on a contract basis to First Nations communities only. It is not available for public registration. It consists of 175 hours or 25 days of training, plus a skills-based final evaluation. Courses are customized within a First Nations context. First Nations communities have found this training useful in preparing for treaty negotiations, contract negotiations, land use planning negotiations, as well as the day to day negotiations that go on in any community. While four required courses plus the assessment are mandatory for the First Nations Negotiation Skills specialization, electives can be chosen to meet the particular needs and interests of the community. Once the members of the community have decided on the program content, training is scheduled over a seven to ten month period, usually one week of training each month or six weeks. Assessments are also done in the community. See page 17 for details. For information about the First Nations Negotiation Skills specialization contact: Roberta Stewart at 604�528-5621 or rstewart@jibc.bc.ca or Leslie Murray at 604-528-5614, lrnurray@jibc.bc.ca. See page 16 for detailed information. See page 8 for questions we are often asked about these specializations. Registration JI Campus & YWCA only: (604) 528-5590 Web site: www.jibc.bc.ca Inquiries: (604) 528-5608 7 CERTIFICATE SPECIALIZATIONS What specialization should I choose? What if I have to miss part of a course? There are a number of courses which count towards both the specialization in Conflict Resolution/Negotiation and ·Peacemaking and Restorative Justice. If you haven't decided which specialization you wish to pursue, start by taking courses that count towards either - see page 7 for details. To receive a certificate in Conflict Resolution with a specialization in Conflict Resolution/Negotiation; Peacemaking and Restorative Justice or First Nations Negotiations participants must attain a status of "credit granted" in all courses plus successfully complete their final evaluation. I already have a Certificate in Conflict Resolution ... Can I .add a Peacemaking and Restorative Justice Specialization? If you already have a certificate in Conflict Resolution and wish to add a specialization in Peacemaking and Restorative Justice, you will need to take the specific required and elective courses in the Peacemaking and Restorative Justice specialization and complete the Peacemaking and Restorative Justice evaluation.. Do I have to be enrolled in the Certificate Program to take courses? No. You can enrol in the Certificate in Conflict Resolution specializing in either Conflict Resolution/Negotiation or Peacemaking and Restorative Justice at any time. You can take several, or all of the courses in your specialization area before enrolling. You need to indicate your specialization area at the time of enrolling. You must be enrolled in the Certificate Program in order to complete your final evaluation and receive your Certificate. There is a fee of $100 for enrolling in the Certificate Program. For an application package call (604) 528-5608. 8 Registration JI Campus & YWCA only: (604) 528-5590 To receive a status of "credit granted" for a course, full attendance and participation is required. For a one or two day course, any absence will result in a "no credit granted" status and the course will have to be re-taken. In a three-day, four-day or five-day course an absence of one - half to one full day will result in a status of "incomplete". The course can be used to fulfill prerequisite requirements for further courses but will have "no credit granted". To change the status to "complete" and "credit granted" participants must enrol in and complete the oneday course "Use It or Lose It Clinic". To discuss absences from courses, please contact Leslie Murray at 604-528-5614 (lmurray @jibe.be.ca) or Nym Hughes at 604-528-5622 (nhughes@jibc.bc.ca) What if I have to cancel a course? You can withdraw from any course up to 7 days before the course starts. Your tuition will be refunded, minus a $25 withdrawal fee, or transferred to a later course, upon payment of a $25 transfer fee. If you withdraw after the 7-day cut-off, your tuition will not be refunded nor transferred to another course. Web site: www.jibc.bc.ca Inquiries: (604) 528°5608 PLAN YOUR PROGRAM SPECIALIZATION IN CONFLICT RESOLUTION/ NEGOTIATION The Certificate in Conflict Resolution (CRC) is a 210-hour (30-day) program that is intended to be taken over a period of one to three years to allow for the integration of skills. The program is made up of five required courses totaling 119 hours (17 days), 91 hours (13 days) of electives and a conflict resolution/negotiation assessment. For informatiOII. on how to enrol in tile Certificate Program see page 41. Required Courses (starting page 18) Required courses provide a theoretical framework and emphasize skill development. Course learning objectives are achieved through instructor presentations and demonstrations, large and small group exercises, discussions, and structured practice sessions. The last day of each course consists of small group videotaped role-play sessions facilitated by trained coaches. Students receive verbal and written feedback on their role play and are encouraged to bring a VHS videotape to record their simulations. Page Page • Dealing with Interpersonal Conflict (CRll0A) ............ 18 • Dealing with Anger (CR200) .................... 19 OR Resolving Conflict in the Workplace (CRll0B) ... 18 • Mediation Skills Level I (CR250} ............. 20 • Negotiation Skills Level I (CR260) ............................... 19 • Negotiation Skills Level II (CR360) ......... 20 Electives (starting page 22) Electives provide specialized training in the dispute resolution functions of mediation, negotiation and facilitation. In addition, there are general electives that develop skills and provide theoretical frameworks that are applicable to negotiation, mediation and facilitation (see "Plan Your Program" on page 10 for more information on how to choose your electives). Skill Building Electives Page (The) Art of Reframing (CR366) .............................. 22 Asserting Yourself in Conflict Situations (CR105) ... 22 Critical Skills for Communicating in Conflict ......... 23 Criticism: How to Give and Receive It ..................... 23 Dealing with Defensiveness in Conflict {CR319) ..... 24 Dynamics of Power in Dispute Resolution (CR314) 24 Handling Conflict on the Telephone (CRlOl) ......... 24 Managing the Hostile Individual (CR108) ............... 25 Reconciling Differences (CR834) ................ :.: .......... 26 Shifting from Positions to Interests (CR302) ........... 27 Use It or Lose It (CR930) ....................................... ,.. 27 Mediation Electives Page Civil Procedure (CR846) ........................................... 23 Mediation Skills Level II (CR400) ............................ 25 Negotiation Electives Negotiating with Difficult People: Making It Hard to Say No (CR362) ...................... 26 Reality Check: Negotiation (CR910) ........................ 26 Facilitation Electives Challenges of Facilitating (CR508) .......................... 22 Group Dynamics (CR504) ........................................ 24 Program Graduates have: ·:.;'V • Practice in resolving interpersonal conflict, negotiating mutually satisfactory outcomes in both informal and formal settings and mediating disputes • A broad bas~·,;;f 'collaborative conflict resolution/negotiation skills and theory • An appreciation of the values underlying collaboration: cooperation, empathy, respect for differences, curiosity and clarity • Strategies for analysing conflict situations and choosing an appropriate response • Skills in non-defensive listening and clear, direct speaking l~c~ ..... ::r Registration JI Campus & YWCA only: (604) 528-5590 Web site: www.jibc.bc.ca Inquiries: (604) 528-5608 9 PLAN YOUR PROGRAM SPECIALIZATION IN CONFLICT RESOLUTION/ NEGOTIATION If you have not had previous training in interpersonal communication skills, start with the elective CR102: Critical Skills for Communicating in Conflict before you take your first required course. Otherwise, you would start with one of the required foundation courses, either CRl l0A: Dealing with Interpersonal Conflict, or CRl 10B: Resolving Conflict in the Workplace. These are equivalent courses, so take only one. You will receive credit for one or the other, not both. CRll0A or CRllOB is a prerequisite for the other required courses. After you have taken CRl l 0A or CRl 1OB you could either take some other elective courses such as CR105: Assertiveness in Conflict Situations and any other elective with a CRll0NB pre-requisite, or you could take CR260: Negotiation Skills Level I. After CR260 take other elective courses and the 2 required courses CR250: Mediation Skills Level I and CR200: Dealing with Anger. Then complete the rest of your elective courses. The elective courses are your choice. When you are designing your program, choose electives that will strengthen your overall dispute resolution skills and that focus on your area of interest. Take into consideration where and how you might use your skills. If you are interested in private practice mediation, make sure to choose most of your electives from the "mediation electives" list. The order in which you take electives is determined by the prerequisites of each course. The more advanced courses have more prerequisites. When you have finished most or all of your elective hours, take your remaining required course, CR360: Negotiation Skills Level II. CR910: Reality Check: Negotiation can be taken at anytime if you want feedback on your skill development. It is especially recommended prior to taking your assessment to give you an indication of your assessment readiness. Now register for your Conflict Resolution/Negotiation Assessment. It is best to do your assessment 1 to 3 months after CR360 (Negotiation Skills Level II). If you are successful on your first assessment attempt, you have finished the program and will receive your Certificate in Conflict Resolution. If you are not successful in your assessment, we strongly recommend that you try again. About 2 out of 3 candidates are successful on their first assessment; of those who try again, another 2 out of 3 are successful the second time. 10 Registration JI Campus & YWCA only: (604) 528-5590 Web site: www.jibe.be.ca Inquiries: (604) 528-5608 PLAN YOUR PROGRAM SPECIALIZATION IN CONFLICT RESOLUTION/ NEGOTIATION ELECTIVE CR102 CERTIFICATE Conflict Resolution/Negotiation GRADUATE CO'URSES AND ONGOING PROFESSIONAL DEVELOPMENT . Registration JI Campus & YWCA only: (604) 528-5590 Web site: www.jibc.bc.ca Inquiries: (604) 528-5608 11 CERTIFICATE IN CONFLICT RESOLUTION SPECIALIZATION IN PEACEMAIGNG & RESTORATIVE JUSTICE A PROGRAM FOR PEOPLE WORKING IN COMMUNITIES AND COMMUNITY JUSTICE, SCHOOLS, INSTITUTIONS AND ORGANIZATIONS. THE PRACTICE AND PRINCIPLES OF RESTORATIVE JUSTICE CAN BE ADAPTED TO SCHOOLS, INSTITUTIONS, CHILD PROTECTION AND MANY OTHER KINDS OF CONFLICT AS WELL AS WITHIN THE CRIMINAL JUSTICE SYSTEM. THE PROCESSES AND TECHNIQUES ARE ALSO APPLICABLE TO PROBLEM SOLVING WITHIN SMALL OR LARGE GROUPS AND TEAM BUILDING. WHAT IS PEACEMAIUNG & RESTORATIVE JUSTICE? • Fostering the ability to act on personal values • Drawing upon the mental, spiritual, emotional and physical dimensions of conflict and encouraging a holistic approach to practice • Building relationships through mutual respect and understanding • Creating spaces for all participants to share responsibility for designing and running the process and for the outcomes of that process • Building new partnerships across disciplines, cultures and other divisions that normally separate people in organizations and communities Restorative Justice practices and processes can vary immensely (examples: conferencing, panels, mediation, circles) but shape a common theme in emphasizing: • • • • • shared pt'oblem solving accountability healing reconciliation less dependence on fot'mal p1·ocesses, on the state and upon professional expertise Approach to Training The PRJ specialization has been developed with the belief that there are many approaches to practice, any one of which may be more or less appropriate in a given situation. There is a wide divergence of views on what constitutes best practice within the field of peacemaking and restorative justice, and approaches to practice are value laden. We do not espouse any particular approach to practice, but rather, strongly encourage participants to clarify the values and purposes of practice and learn many different approaches, so as to better select or design an approach that is appropriate for the situation. We value flexibility and context specific process. Courses are culturally sensitive and coinstructed whenever possible to represent differing cultural and professional perspectives and orientations. Our instructional team is comprised of organizational specialists, educators, community development specialists, justice system professionals and those experienced in community programs, which includes several First Nations instructors. 12 Registration JI Campus & YWCA only: (604) 528-5590 Web site: www.jibc.bc.ca Inquiries: (604) 528-5608 CERTIFICATE IN CONFLICT RESOLUTION SPECIALIZATION IN PEACEMAKING & RESTORATIVE JUSTICE The Certificate in Conflict Resolution: Peacemaking & Restorative Justice (PRJ) is a 210-hour (30-day) program that is intended to be taken over a period of one to three years to allow for the integration of skills. The program is made up of 7 required courses totaling 105 hours (15 days), 70 hours (10 days) of Peacemaking and Restorative Justice electives, 35 hours (5 days) of Peacemaking & Restorative Justice or Conflict Resolution/Negotiation electives, and a Peacemaking & Restorative Justice assessment. For information on how to enroll in the Certificate Program see page 41. Required Courses (starting page 18) Required courses are a combination of Conflict Resolution/Negotiation courses and Peacemaking & Restorative Justice courses which focus on a theoretical framework in conflict resolution and Peacemaking & Restorative Justice and emphasize skill development. Course learning objectives are achieved through instructor presentations and demonstrations, large and small group exercises, discussions and structured practice sessions. Page Page Critical Skills for Communicating Fundamentals in Peacemaking in Conflict (CR102) ........................................... 21 & Restorative Justice (PRJlO0) .......................... 21 Dealing with Interpersonal Conflict (CRl lOA) ...... 18 Psychology of Victims (PRJ103) ............................... 21 Dealing with Anger (CR200) or ............................. 19 Power Dynamics and Imbalances Dealing with Emotions ( under development) (PRJ221) (under development) Peacemaking & Restorative Justice Electives (starting page 23) These electives provide theoretical concepts and skills training that can be applied to all applications of Peacemaking, and electives that provide specialized training in work in community justice, schools, organizations and business. Skill Building Elective Page Peacemaking Circles: A Process for Building Consensus & Relationships (PRJ205) ........................................... 26 Look for other PRJ Electives in our January - August 2002 Calendar: • * Building Constructive Connections within Institutions and Community (PRJ201) • Values-based Approach to Conflict (PRJ101) • * Working with the Criminal Justice System (PRJ222) • Victim Offender Mediation (PRJ202) • Community Accountability Panels (PRJ203) • Community· Conferencing (PRJ204) • • * Implementing Peacemaking/Restorative Justice Processes in Schools (PRJ212) * Implementing Peacemaking/Restorative Justice Processes in Organizations (PRJ213) * UNDER DEVELOPMENT Other PRJ electives will be offered from time to time. Program Graduates have: • An understanding of the principles and practice of Peacemaking & Restorative Justice in a variety of applications: community justice, schools, organizations and business • An appreciation of the values and knowledge underlying Peacemaking & Restorative Justice; and skills associated with various PRJ processes and practice • Knowledge and skills relating to building relationships necessary to PRJ practice within institutions, organizations, agencies, schools and the justice system, as well as between these constituent groups Registration JI Campus & YWCA only: (604) 528-5590 Web site: www.jibc.bc.ca Inquiries: (604) 528-5608 18 PLAN YOUR PROGRAM SPECIALIZATION IN PEACEMAKING & RESTORATIVE JUSTICE Start with the required course CR102: · Critical Skills for Communicating in Conflict. You will benefit from either taking this course first, or before taking any PRJ electives. Then take CRll0A: . Dealing with Interpersonal Conflict and PRJl00: Fundamentals in Peacemaking and Restorative Justice. The order in which you take these courses is up to you, and how you want to schedule your program. Both of these courses are prerequisites for following courses (CRl l0A for CR200: Dealing with Anger and other CR courses; and PRJl00 for all PRJ courses excepting PRJ205: Peacemaking Circles: A Process for Building Consensus & Relationships). After taking CRll0A and PRJl00, you could take any of the other required courses, PRJ103 Psychology of Victims or PRJ221 Power Dynamics and Imbalances (under development) and any of the elective courses you choose. The PRJ Specialization requires 70 hours (10 days) of PRJ electives (see page 13) and 35 hours (5 days) of PRJ or CCR/Negotiation electives. The elective courses are your choice. When you are designing your program, choose electives that strengthen your overall dispute resolution/peacemaking skills and that focus on your areas of interest (PRJ practice as it applies to the justice system, schools, organizations). Finally, take your assessment. The assessment is currently under development and as we finalize the elements of the assessment, we may design a Reality Check course for PRJ so that you can have feedback on your skills prior to the assessment. 14 Registration JI Campus & YWCA only: (604) 528-5590 Web site: www.jibc.bc.ca Inquiries: (604) 528-5608 PIAN YOUR PROGRAM SPECIALIZATION IN PEACEMAKING & RESTORATIVE JUSTICE REQUIRED CR102 · REQUIRED PR.JH)O CRllOA ASSESSMENT CERTIFICATE Conflict Resolution/Peacemaking & Restorative Justice SpeciaHzation l GRADUATE COURSES AND ONGOING PROFESSIONAL DEVELOPMENT Registration JI Campus & YWCA only: (604) 528-5590 Web site: www.jibc.bc.ca Inquiries: (604) 528-5608 1S CERTIFICATE IN CONFLICT RESOLUTION SPECIALIZATION IN FIRST NATIONS NEGOTIATION SKILLS Over the past eight years, we have delivered the First Nations Negotiation Skills Certificate Program on a contract basis to communities that wish to train up to 25 members in negotiation and dispute resolution skills for treaty negotiations, contract negotiations or negotiating on a daily basis in the workplace or the community. We are now offering communities the opportunity to contract with us on a course-by course basis over a period of time convenient to the community, to accumulate the required number of training hours for participants to receive a certificate. Once the coursework has been completed, we will schedule the skills assessment requirement of the certificate. Note: This certificate program is only available to communities who contract with us to deliver the courses on-site in the community. It is unfortunately not open for individual student registration. Participants in the training group must complete the required number of training days and pass the skills assessment to receive a certificate. The courses in this certificate program total 25 days, or 175 hours of classroom training; including both required (98 hours/14 days) and elective (77 hours/11 days) courses. Courses are fully interchangeable with courses in the Conflict Resolution Certificate Program, but are offered in a First Nations context by trainers with extensive experience in working with First Nations communities and organizations. Required Courses Elective Courses • Dealing with Interpersonal Conflict (CRll0AFN) • Asserting Yourself in Conflict Situations (CR105FN) (2 days) • Dealing with Anger in Negotiations (CR200FN) • Critical Skills for Communicating _in Conflict (CR102FN) (2 days) • Negotiation Skills Level 1 (CR260FN) • Negotiation Skills Level 2 (CR3.60FN) • Intercultural Issues in Negotiations (CR833FN) (2 days) • Assessment (CR950FN) • Team Negotiations (CR832FN) (2 days) • Other elective courses may be chosen from the Conflict Resolution Certificate program to complete the required 11 elective training days (or 77 elective hours). For further information about this program please contact: Leslie Murray, Program Coordinator, Centre for Conflict Resolution Telephone: (604) 528-5614; e-mail:lmurray@jibc.bc.ca Roberta Stewart, Program Coordinator, First Nations Programs & Services Telephone: (604) 528-5621; e-mail: rstewart@jibc.bc.ca 16 Registration i1 Campus & YWCA ono-: (604) 528-5590 Web site: www.jibc.bc.ca Inquiries: (604) 528-5608 · ASSESSlVIENT Certificate In Conflict Resolution To receive a certificate in Conflict Resolution with a Specialization in Conflict Resolution/Negotiation, Peacemaking and Restorative Justice or First Nation Negotiation Skills participants must: You must rercivC' an 1. Complete the required classroom training hours. INFORMATION 2. Be formally enrolled in the Certificate program. 3. Successfully complete a final evaluation component. PACKAGE prior Lo ,1Lte 11di ng yo ur AS SESS lVl ENT. Conflict Resolution/Negotiation The Conflict Resolution/Negotiation Specialization assessment consists of skill and ·theory competencies in interestbased negotiation. There are four components to the final evaluation and all four must be completed successfully: 1. A written self-evaluation. 2. A written preparation for the negotiation roleplay. 3. A one - hour negotiation roleplay. 4. An oral question period focused on how key theoretical concepts played out in the role-play. Certificate .candidates have the option of booking their final evaluation at the JI in New Westminster, at Camosun College in Victoria or of making their videotape in their own community and sending it in. Candidates may register for their final evaluation after completing Negotiation Skills Level IT even though they may not have completed all of their elective hours. We recommend registering for the final evaluation 1 to 3 months after completing CR360. Reality Check is a one-day role-play course which can be helpful in giving a read on your evaluation readiness. Instructors and coaches are also available on a contract basis to help you prepare. For information on scheduling your evaluation or for information on the mail-in option call: 604-528-5622 or e-mail conresassessment@jibc.bc.ca. Please call 604-528-5622 or e-mail conresassessment@jibc.be;ca if you have NOT received your assessment package within three weeks of registering for your assessment. Dilt§ Location Dmn Location September 27 September28 JI Campus JI Campus November26 Camosun December13 JI Campus October4 JI Campus December14 JI Campus Octobers JI Campus January 30/02 Camosun Assessment Fee: JI Campus & Mail-in: $245 Camosu n : $275 First Nations ·Negotiations Skills The assessment consists of skill and theory competencies in interest-based negotiation. There are four components to the final evaluation and all four must be completed successfully: 1. A written self-evaluation. 2. Awritten preparation for the negotiation roleplay. 3. A one - hour negotiation roleplay. 4. An oral question period focused on how key theoretical concepts played out in the role-play. Final evaluations for, the First Nations Negotiations Skills specialization are scheduled at the completion of classroom training in the host community. Peacemaking·and Restorative Justice The final evaluation for the Peacemaking and Restorative Justice specialization is currently being developed. Registration JI Campus & YWCA only: (604) 528-5590 Web site: www.jibc.bc.ca Inquiries: (604) 528-5608 17 REQUIRED COURSES Take either CRlU)A or CRllOB as you will receive credit for one or the other. not both. Courses marked with PRJ may be credited towards PRJ specialization. DEALING WITH INTERPERSONAL CONFLICT IIEQUIRED COURSE FOR PR.I Prerequisite: Length: (CRl lOA) (PRJ) RESOLVING CONFLICT IN THE WORKPLACE (CRllOB) Prerequisite: Length: None Three Days (21 hours) None Three Days (21 hours) This course gives participants an overview of collabo- -.::.-.,a This course is equivalent to Dealing with Interperrative conflict resolution. Participants examine the sonal Conflict with a specific focus on workplace dynamics and sources of conflicts, attitudes and conflict situations. Participants assess their own beliefs, conflict styles, conflict theory, defensiveness, conflict style and broaden their range of ways to and the role of assumptions and emotions. Participants resolve conflicts effectively. Emphasis is on effective will practice approaches useful in resolving interpercommunication and on skills, concepts and apsonal conflicts. This highly participatory course proaches for collaborative conflict resolution. This emphasizes self-awareness and skill development highly participatory course emphasizes increasing through structured exercises and simulations. Students self-awareness and skill development through strucare asked to bring a VHS videotape to record their tured exercises and simulations. Students are asked role-play on the final day of the course. This course is to bring a VHS videotape to record their role-play on equivalent to CRll0B and is a prerequisite for all the final day of the course. This course is equivalent other required courses. to CRll0A and is a prerequisite for all other required courses. Date Location Instructor Instructor Location Date Sep 19-21 Gary Harper JI Campus Sep 17-19 Donna Soules JI Campus Oct 1-3 Joan Balmer JI Campus Sep 26-28 Joan Balmer YWCA OUC - Penticton ., Oct 18-20 Sue Yerxa Sep 27-29 Nancy Baker Camosun Oct. 18-20 Duncan Stewart Camosun ·JI Campus Oct 3-5 Jim Toogood Oct 25-27 Kelly Henderson JI Campus Oct 18-20 Sandy Dunlop North Island Oct 25-27 Donna Soules Malaspina Oct 22-24 Nancy McPhee JI Campus Nov 7-9 Jim Toogood JI Campus Nov 5-7 Linda Dobson-Sayer JI Campus Nov 26-28 Sue Yerxa JI Campus Nov 15-17 Linda Dobson-Sayer Camosun Dec 10-12 Nancy McPhee JI Campus Nov 20-22 Jill Schroder JI Campus Nov 29-Dec 1 Kelly Henderson JI Campus Evening & Saturday Classes: Dec 11-13 Ed Jackson JI Campus Nov 13, 14, 15 and Sat Nov 17 Saturday Classes: Evenings: 6:30pm-10pm Terry Harris Saturday: 9:0oam..S:OOpm Nov 24, Dec 1, 8 JI Campus 'lerry Hards Saturday: 9:08am-S:OOpm Fee: JI~ $405 JI Campus Fee: $405 JI Campus OUC - Penticton $495 $405 YWCA $450 Camosun $450 Camosun $460 Malaspina $569 North Island • 18 Registration JI Campus & YWCA only: (604) 528-5590 • Web site: www.jibc.bc.ca Inquiries: (604) 528-5608 · REQUIRED COURSES NEGOTIATION SKILLS LEVEL I (CR260) Prerequisite: CRll0A or CRll0B Length: Three Days (21 hours) DEALING WITH ANGER (CR200) (PRJ) REQUIRED COURSE FOR PRJ Negotiation skills are essential in daily interactions with others. Traditional approaches to negotiation promote competitive tactics, often resulting in unsatisfactory outcomes for one or both negotiators. Collaborative or interest-based negotiation aims for agreements that respond to the interests of both parties. Participants will learn to prepare for negotiations, assess their alternatives, build a climate of collaboration, get beyond stubborn positioning and develop agreements that work for both sides. Emphasis is on skill development through simulated negotiations assisted by trained coaches. Students are asked to bring a VHS videotape to record their roleplay on the final day of the course. Recommended Reading: Getting to Yes by Roger Fisher and William Ury, Penguin Books, 2nd ed., 1992. Location Date Instructor Sep 24-26 Oct 1-3 Oct 15-17 Oct 29-31 Nov 5-7 Nov 13-15 Nov 22-24 Nov 28-30 Dec 11-13 Dale Zaiser Nancy McPhee Jill Schroder Mario Govorchin Dale Zaiser Nancy McPhee Jim Toogood Ed Jackson Jim Toogood JI Campus Camosun YWCA JI Campus UCFV JI Campus North Island JI Campus JI Campus Fee: $405 $405 $425 $450 $569 JI Campus YWCA UCFV Camosun North Island Prerequisite: Recommended: Length: CRll0A or CRllOB CR260 Three Days (21 hours) Angry, hostile or resistant feelings and behaviours are commonly generated in conflict situations. Efforts to resolve the conflict may be ineffective if these feelings are ignored or denied. This course builds on the material in CRll0NCRll0B, and presents theory, skills and ap-' proaches for managing our own angry feelings and behaviours, and responding to anger in others. Topics such as anger triggers, self-management, defusing skills, the origins of personal expressions of anger and disengaging from angry encounters will be explored. Emphasis is on self-awareness and skill development through smallgroup exercises and videotaped practice sessions on the _final day. Date Instructor Location Sep 25-27 Oct 29-31 Nov 1-3 Nov 19-21 Nov 29-Dec 1 Dec 12-14 Elizabeth Azmier-Stewart Joan Balmer Elizabeth Azmier-Stewart Nancy McPhee Sue Yerxa Joan Balmer JI Campus YWCA Camosun JI Campus JI Campus JI Campus Fee: $405 $405 $450 JI Campus YWCA Camosun Attention Teachers! See page 22 for information on an exciting partnership between UBC and the Cent1·e! Locations throughout BC and the Yukon: FRASER VALLEY University College of the Fraser, Valley, ABBOTSFORD VANCOUVER ISLAND Camosun College, VICTORIA Malaspina University College, NANAIMO CAMPBELL RNER Okanagan University College, VERNON College of New Caledonia, MACKENZIE B.C. iNTJERIOR/NORTII Okanagan·University College, PENTIC'):ON YUKON Yukon College, WHITEHORSE Malaspina University College, COWICHAN North Island College, Registration JI Campus & YWCA only: (604) 528-5590 Web site: www.jibc.bc.ca Inquiries: (604) 528-5608 19 REQUIRED COURSES NEGOTIATION SKILLS LEVEL II (CR360) Prerequisites: CRU0A or CRU0B, CR200, MEDIATION SKILLS LEVEL I (CR250) Prerequisite: CRllOA or CRll0B Recommended: CR260 Length: Three Days (21 hours) Length: Mediation is a practical method for helping other people resolve their conflicts and attain mutually satisfactory outcomes. This course introduces the concepts, skills and techniques needed to mediate disputes: determining whether mediation is appropriate, the role of the mediator, guiding the process, managing emotions and using communication skills as a mediator. Participants will have opportunities to mediate simulated disputes involving co-workers, customers, committee members, neighbours, parents/teens and co-parents. Emphasis is on skill development through simulated mediations assisted by trained coaches. Students are asked to bring a VHS videotape to record their role-play on the final day of the course. This advanced course builds on CR260: Negotiation Skills Level I to apply an interest-based approach to more complex negotiations. Content includes negotiator assertiveness and style, identifying and responding to competitive tactics, assessing power dynamics and resolving impasses. As Negotiation Skills Level II is the final prerequisite course for CR950: Conflict Resolution/ Negotiation·Assessment, coach feedback on participants' role-plays will be based on the Assessment Role-play Criteria. For Certificate candidates, it is strongly recommended that CR360 be taken near the end of your 210 hours of classroom training and that you schedule your Conflict Resolution/Negotiation Assessment 1 - 3 months after completing CR360. Recommended reading: Getting Past No by William Ury. Date Instructor Location Oct 10-12 Nov 6-8 Nov 15-17 Nov 21-23 Dec 3-5 Dec 6- 8 Terry Harris Donna Soules Sandy Dunlop Gary Harper Linda Dobson-Sayer Brian Frank JI Campus JI Campus Fee: $405 $405 $450 $460 Malaspina JI Campus YWCA Camosun CR250, CR260 Five Days (35 hours) Date Instructor Nov 19-23 Mario Govorchin Dec 10-14 Dale Zaiser JI Campus $620 JI Campus $620 YWCA Fee: Locgti~n YWCA JI Campus YWCA Camosun Malaspina ·our Approach to Mediation The Centre for Conflict Resolution offers introductory and advanced skills-based mediation courses and develops new courses. At the Centre for Conflict Resolution, we believe that there is no one right way to practice mediation, but a variety of approaches that may be situationally appropriate. Participants taking mediation courses through the Centre can expect to encounter a range of styles and approaches based on instructor's.: experience as mediators, which we hope will enrich learning. Conformity of method and practice is not our goal; rather, we . encourage our participants as adult learners to develop their own style based . on a framework of guiding principles and an understanding of the parties, · culture and setting within which they are mediating. ~ 20 ' Registration JI Campus & YWCA only: (604) 528-5590 Web site: www.jibc.bc.ca ~ Inquiries: (604) 528-5608 REQUIRED COURSES FUNDAMENTALS IN PEACEMAKING AND RESTORATIVE JUSTICE (PRJl00) 111.QU IRUI CO U R.St: CRITICAL SKILLS FOR COMMUNICATING IN CONFLICT (CR102) (PRJ) REQVIR.J:/J C.Ol/R .~ li Prerequisites: Length: <..._ Recommended Reading: FOR PR.I Prerequisites: None Two Days (14 hours) Length: If you have not had previous training in interpersonal communication skills, start with this elective. It is also effective as . a stand-alone learning experience. This course focuses intensively on communication theory and skills that are the building blocks of mediating, negotiating or resolving interpersonal conflict. Each skill will be demonstrated and then practiced in short exercises involving conflict situations. Specific skills will include: non-defensive listening, questioning, reframing and assertive speaking. Location Date Instructor Sep 17-18 Sep 24-25 Duncan Stewart Mario Govorchin Oct 9-10 Sue Yerxa YWCA JI Campus Oct 12-13 Brian Frank Malaspina Nov8-9 Nov 26-27 Dec 13-14 Fee: ·Ed Jackson Terry Harris Deborah White $270 JI Campus JI Campus JI Campus JI Campus YWCA $270 $350 $350 Camosun Camosun Malaspina £vening A. Saturday Classes: Sept 25, 26 & 2'9 Evenings: 6:30pm-10pm Terry Harris Satuday: 9:00am-5:00pm JI Campus PSYCHOLOGY OF VICTIMS (PRJ103) Prerequisite: PRJlO0 f·IJf.Q ll /R EU COl'llSt. Length: 2 days ~ HJR PIU This course will address the nature of the human response to trauma from mental, physical, emotional and spiritual perspectives. A fuU understanding of what talces place for the victims of traumatic events during and following these events will not only provide insight on what they experience in the aftermath, but guidance on the kind of support they deserve from the vast array of "helpers" in various community, organizational and school settings. Participants will build an appreciation for how a rela- · tively "brief' traumatic event may impact a victim for · years to come. Finally, participants will understand how those who are engagmg· with victims in restorative justice and peacemaking processes can play a vital role in preventing re-victimi~tion and in empowering individll-'. als toward resolution .s_o that they may move beyond "victim" to "survivor''. DAm· Oct 22-23 Nov 26-27 Dec 10-11 Fee: Instructor Location · JoeSolanto JI Campus Malaspina OUC-Penticton JI Campus Malaspina OUC - Penticton JoeSolanto JoeSolanto $270 $350 $395 Registration JI Campus & YWCA onfy': (604) 528-5590 fUR PR.I None 3 days Changing Lenses, Howard Zehr This course provides an . overview of all critical components of the Peacemalcing and Restorative Justice Certificate Program. We will review the history of restorative justice and peacemaking practices, examine the justice process based on degree of community involvement and summarize restorative justice and peacemalcing processes as they are being employed worldwide. In order to explore these concepts from personal and cultural perspectives, we will create a community in the classroom and engage participants in a learning experience that will cause them to challenge their traditional assumptions around dealing with crime and conflict - in community, school and organizational/institutional contexts. We will build a foundation for subsequent detailed and specialized training, based on the principles and philosophy of peacemalcing and restorative justice, including a holistic, value-based and respectful orientation to practice. ~ Instructor Location Sep 24-26 Jackie Stevilak & Phil Gatensby JI Campus Nov 1-3 Nancy Hinds & Sue Yerxa Mary Anne Arcand & Sue Yerxa Malaspina Nov 14-16 Fee: OUC-Penticton $405 JI Campus $460 $495 $495 Malaspina ouc Penticton Co m ses on 1his page arc: REQUIRED COURSES fo r 1lw Peacemaking & Restora ti ve Jus ti ce sµccia lization . See page ! '.i fo r ,1 comp INe Iis1 of requ irt'd Peacem<1 ki ng & Rc~ro 1·:c11ivc J ustice co urses. Web site: www.jibc.bc.ca Inquiries: (604) 528-5608 21 TI:IE ART OF REFRAMING (CR366) CHALLENGES OF FACILITATING (CR508) Prerequisites: CRll0A or CRll0B and one of CR260 or CR250 Prerequisites: Length: One Day (7 hours) CRll0A or CRll0B, CR260 or CR250 Recommended: CR504 Length: Two Days (14 hours) Skilful reframes often mean the difference between reaching resolution and reaching imasse. More than merely changinglanguage, reframing can shift the entire perception of and appraoch to the conflict. As one of the most powerful tools available, reframing can be used effectively in every phaseof conflict discussion from building an atmosphere, to identitying issues, exploring interests and reaching agreement. In this intensive one-day skill building course, you will learn how to identify problematic conflict frames wherever and whenever they occur and practice providing reframes that lead towards resolution. Date Instructor This course builds on ideas and strategies introduced in "Group Dynamics," and is for group or team facilitators who would like to further their skills to meet the types of challenges involved in facilitating. We will review the basics of facilitation and group functioning; however, the focus will be on common pitfalls and difficulties that facilitators face, such as remaining neutral, tracking multiple issues and speakers, managing group polarization and domination by individuals, power problems and bringing the group to closure. Through discussion, case studies and role-play, participants will identify and work Location through these and other challenges. Nov 30 Ron Monk Malaspina Dec 5 Karen Haddigan Date JI Campus Dec 6-7 Fee: $135 JI Campus $180 Malaspina Fee: Instructor Location YWCA Karen Haddigan $270 YWCA Campus None Two Days (14 hours) Instructor: Karen Haddigan, CRC, B.Sc. (Social Science), C.Med. Senior Trainer at the Centre for Conflict Resolution. Mediator specializing in group and organizational settings, workplace conflicts, land-use planning processes and construction disputes. Background in psychology and community development. Whether you are negotiating an important issue, expressing your thoughts and feelings in a conflict or standing firm under pressure, the ability to assert yourself is crucial to being able to reach outcomes that work for you. When in conflict situations, it can be especially difficult to maintain an assertive stance rather than overreacting or selling yourself short. This course will address assertiveness in a variety of challenging situations and will give participants opportunities to practice improving and maintaining an assertive style under pressure. Beginning September 2001, The Justice Institute of BC, Centre for Conflict Reso1:ution in partnership with The Umversity of British Columbia, Faculty·of Education, Department of Educational anti Counselling Psychology and Special Education, and New Westminster School District #40 will be piloting a new certificate program particu~ lady relevant to teachers, counsellors and school administrators. This JI/UBC Certifi- ASSERTING YOURSELF IN CONFLICT SITUATIONS (CR105) Prerequisites: Length: Instructor Location cate in Conflict Resolution Practices in an ldueational/School Context will include the completion of CRllOA or CRllOB, CR200, CR250, CR250, a UBC conflict resolution/analysis theory course and skills assessment. Further information can -be obtained by contacting: Sep 24-25 Nancy McPhee Camosun Sep 27-28 Oct 29-30 Dec 3-4 Sue Yerxa Deborah White Jill Schroder JI Campus _JI Campus Evening & Saturday Classes: Oct 16, 17 and Sat Oct 28 Evenings: 6:30pm-lO:OOpm Saturday: 9:00am..S:OOpm Fee: 22 • Ed Jackson JI campus $270 JI Campus $350 Camosun Registration JI Campus & YWCA only: (604) 528-5590 JI - Michelle Tubbs, Bridging Project Coordinator 604 528-5638 email: $1:Ubbs@jibc.bc.ca UBC - Director, Continuing Professional Education, Faculty of Education 604-822-1974 email:elaine.decker@ubc.ca Web site: www.jibc.bc.ca Inquiries: (604) 528-5608 ELECTIVES CRITICAL SKILLS FOR COMMUNICATING IN CONFLICT (CR102) R F.QUIRED COURSE l·OH Prerequisites: Length: l'lU SPECIAI.J7..,\T \O N None Two Days (14 hours) CIVIl PROCEDURE (CR846) Prerequisites: CRll0A or CRll0B, CR250 Recommended: CR260, CR400 Length: Two Days (14 hours) If you have not had previous training in interpersonal communication skills, start with this elective. It is also effective as a stand-alone learning experience. This course focuses intensively on communication theory and skills that are the building blocks of mediating, negotiating or resolving interpersonal conflict. Each skill will be demonstrated and then practised in short exercises involving conflict situations. Specific skills will include: nondefensive listening, questioning, reframing and assertive speaking. Oct 9-10 Sue Yerxa This course is for those who want to practice mediation in the context of the civil justice system. It is required for mediators who do not have a law degree but want to be considered for the B.C. Mediator Roster. The course examines the aspects of civil procedure that mediators need to be familiar with: what the litigation track looks like, including the practicalities of time and cost as a typical case proceeds through the system, as well as the role of lawyers in litigation and mediation. The course will also address how Court Rules use expense to encourage settlement, the difference between the formal Location legal parties and the real decision-makers in a lawsuit Camosun and the rules of evidence that commonly arise in mediaYWCA tion. JI Campus Oct 12-13 Brian Frank Malaspina Nov8-9 Nov 26-27 Dec 13-14 Ed Jackson Terry Harris Deborah White JI Campus Nov 1-2 JI Campus JI Campus Fee: Fee: $270 Date Instructor Sep 17-18 Sep ~4-25 Duncan Stewart Mario Govorchin $270 $350 $350 Evening & Saturday Classes: September 2'5 , 26 & 29 Evenings: 6:30pm-10pm Instructor Location Terry Harris YWCA $270 YWCA JI Campus Instructor·: Terry Harris, CRC, C.Med, B.A. (Psych), YWCA LL.B. A lawyer and mediator in private practice concenCamosun trating on civil and family disputes; child protection mediation and a member of the Tribunal of the BC Malaspina Children's Commission. Background includes counselTerry Sarris ling, social administration and social services to chilJI Campus dren and youth. • .. ~;a~~~!Y=. 9:00am-S'!OOpm CRITICISM: HOW TO GIVE AND RECEIVE IT (CR206) Prerequisite: Length: CRll0A or CRll0B Two Days (14 hours) Critiquing the work or behaviour of others can be one of the most difficult tasks that we perform. As- individuals, colleagues, supervisors and managers, we are often called upon to give criticism. If done well, it can be an opportunity for growth and increased understanding. If done ' poorly, it can damage relationships, limit opportunities and increase stress. In this course, participants will explore and practice .the essential elements of giving and receiving criticism constructively. For information on Date .Irtstructor Sep 17-18 Nov 6-7 Deborah White JI Campus ATTENDANCE POLICIES Deborah White Camosun seepage 41. $270 JI Campus Camosun Lo~11tion JH _. ~• :: Fee: $350 Registration JI Campus & YWCA on(y: (604) 528-5590 Web site: www.jibc.bc.ca Inquiries: (604) 528-5608 23 ELECTIVES DEALING WITH DEFENSIVENESS IN CONFLICT (CR319) GROUP DYNAMICS (CRS04) Prerequisites: C~ll0A or CRll0B, CR.260 or R250. Two Days (14 hours) Length: . New dynamics emerge when we apply conflict resQlution skills .a nd processes to a group setting. This course looks Defensiveness is behaviour to protect on.eself from a perceived threat or attack. In negotiations and mediations at group dynamic:$ such as group role function~ and it can create major barriers, and when explored, can open leadership, how temp building occurs, p~cipation levels, pQwer struggles, hidden agendas, how tQ manage up opportunities for breakthroughs. When parties are disruptive behaviour, value differenc;es, ~d how to defending and protecting self-image . (face-saving), listenbalance group and individual nee~:;;. Participants will ing becomes more difficult and positions become cemented. Left unaddressed, defensiveness can stalemate the learn how to adapt the two-party confUct resolution model, make collaborative .decisions and resolve condiscussion. This workshop will cover theories from flicts in groups. They should have a w~rking knqwledge different psychological perspectives · on defence mechaof the conflict resolution model and a basic understandnisms affecting ourselves and others. These theories will ing of communication skills. then be integrated with skills to address defensiveness in conflict situations. . Understanding how face-saving D..11.R Instructor Location impacts defensive behaviours will be discussed. Oct 11-12 Karen Haddigan JI Campus Prerequisites: Length: CRll0A or CRllOB, CR260 or CR250 Three Days (21 hours) D.m Instructor Location Nov 20-21 Oct 31-Nov 2 Donna Soules JI Campus Fee: Fee: $405 DYNAMICS OF POWER IN DISPUTE RESOLUTION (CR314) Prerequisite·: Length: CRll0Aor CRll0B Two Days (14 hours) This course provides participants with the opportunity to examine critical questions regarding their personal relationship with power. What is power? How do we relate to it on a daily basis? How do we use personal power and influence in conflict or negotiation situations? What is the basis of our power as either mediators or negotiators and what are the implications of using that power? Through video presentations, self-reflective exercises and small group discussions, participants will become more comfortable with power dynamics and identify how power can be used positively to enhance the dispute resolution process. ll.ilR Instructor .Location Dec 7- 8 Joan Balmer Malaspina Fee: $350 Malaspina Instructor: Joan Balmer, M.A. Trainer specializing in anger management and power issues in the dispute resolution process. Consultant with Ryane Consulting Inc. 24 c,n~osim $270 JI Campus Camosun $350 JI Campus Instructor: Donna Soules, CRC, M.A. (Conflict Resolution) Trainer in conflict resolution and mediation. Mediator in organizational, non-profit agency, family, custody & access and school conflicts. Background in school conflict and workplace teams. Elizabeth Azmier-Stewart Instructor: Elizabeth Azmier-Stewart, CRC, B.A. (Psych.). Trainer in conflict resolution, negotiation and mediation skills. Mediator in areas of workplace, organizational, landlord-tenant, cooperatives, community, family, school and child protection mediation. Background in small business, working with disturbed youth and their families, and employment counselling. HANDLING CONFLICT ON THE TELEPHONE (CR101) Prerequisites: None Length: One Day (7 hours) Dealing with angry people and trying to resolve conflict over the telephQne can be p~rticularly challenging. This one-day course will focus on learning and practising effective para-verbal and verbal skills for defusing anger and resolving ~onflict, with an emphasis on the use of the voice. The course will be of interest to people who want to develop more skills for respPnding effectively to anger and conflict over the phone, and will be of particular interest to those with no or few previous courses in the Conflict Resolutioµ Certificate Program. Instructor Location Dale Trimble JI Campus $135 JI Campus 'Instructor: Dale Trimble, M,A. Coli:risellor in private practice anp. co-founder of the Vancouver Assaultive Husbands Program. He has been working with assaultive men since 1977, and has provided training, consultation and supervision throughout Canada. Registration JI Campus & YWCA on{y: (604) 528-5590 Web site: www.jibc.bc.ca Inquiries: (604) 528-5608 ELECTIVES MANAGING THE HOSTILE INDMDUAL (CR108) MEDIATION SKILLS LEVEL II (CR400) Prerequisites: Length: Prerequisites: Length: None Two Days (14 hours) Many people find themselves the target of hosµle or aggressive behaviour as a regular part of their jobs. Dealing with these encounters inevitably requires emotional energy and frequ~ntly results in increased stress. This ccmrse provides alternatives fo:r constructively managing hostile individuals. J\.ttention is given to risk factors and ensuring personal safety. Participants will have an opportunity to identjfy factors ·that escalate the level of hostility, identjfy personal responses to hostile behaviour, learn and practice a model for defusing hostility and inqease skills in constructively confronting problem behaviour. nm Instructo.r Oct 24-25 Nov 5-6 Mario Gpvorchin Mario Govorchin Dec 6-7 Mario Govorchin Fee: $270 . $350 $395 LO!:atigg, CRll0A or CRll0B, CR250, CR260 Five Days (35 hours) This course applies the mediation process and skills from Mediation Skills Level I to more challenging, complex and emotionally charged situations. Skills, theory, and techniques include framing and tracking issues, probing for and clarifying interests, addressing power dynamics, and adapting. the mediation process to meet the needs of the participants This course will also offer participants an opportunity to discuss the development of a personal mediating style, some legal and ethical issues in the mediation field as well as caucusing and co-mediation. Emphasis is on skill development through simulated mediations, with assistance and feedback from trained coaches. Videotape will be used on the final day. Camosun O'{JC - Vernon JI Campus Date Oct 17-23 Dec 3-7 Instructor Deborah White Ron Monk Location JI Campus JI Campus JI Campus Camosun OUC - Vernon Fee: $620 JI Campus Interested in more Parent-Teen Mediation Practice? Instructor: Mario· Govorchin, CRC, B.A. (Psych.). Trainer in conflict resolution, mediation and negotiation, specializing in anger management and working with · troubled youth. Mario is a certified instructor with the Crisis Prevention Institute. Background includes psychology, organizational consulting and working with a wide variety of government, business and community organizations. If you've completed the Parent-Teen Mediation course and practice (CR419/ CR420) and would like additional supervised practice call Michelle Tubbs at 604-528-5638 for more information. COURSES OF INTEREST TO FAMILY MEDIATORS INTRODUCTION TO FAMILY JUSTICE SERV1CE\'5 IN B.C. (#CORR.606DBC) FAMfJLY VJOLENCE: IMPACT OF SEPABATION AND DIVORCE (#COU.40BDEO) Len,th: m..__ .ruv; 21 nout'S ·To be corspleted within six w111eks. Open ended registration. You may register at any time through the JI Registtation office. $375 '11Ms onlne course is intendecl to serve as a g-eaeral. overview en the topic o.f telationsnip violence. Et examines the d¥f1amks of rela.tlonshi.p abuse. pa,rtlcularly clurit,g separation and divorce. Parttclpants will leaffl theories of abuse, the itnpact of ibu,.'le on r:unily members, screening protocols. interw.cwing tecluiiques, court remedies, and how to arrange a pareming plan. This course is a preparatqry course f.or those seekiing a career as a famtlf justtce couosellor aad is cmcial f-0r those who practice family mediation. Registrati011 JI Campus & YWCA only: (604) 528-5590 Date: Fee: 21 hour~ 'To be completed within three months. Ope11 enaed registration. You may register at any time through the JI Registration office. $350 W'hat infomnanon will help StJ?aranng couples develop a parenting plan? Tht& inttoductory c011tespondence coarse is for mediators and those working 1:m the helping professrons. Parncipa,nts witl leam how the courts aeliine legal terms such as eurtoe!Jp, atttss, guardianship, .rupp0rt and how the family justice system work&. The cotueat will not cover issues of propem;y division. These cour~cs can he m,cd as elccti, c credit for the Ccrtilicatc in Conflii.:t Resolution. Web site: www.jibc.bc.ca Inquiries: (604) 528-5608 25 ELECTIVES RECONCILING · DIFFERENCES (CR834) NEGOTIATING WITH DIFFICULT PEOPLE: MAKING IT HARD TO SAY NO (CR362) Prerequisites: Prerequisites: CRll0A or CRll0B, one of CR260 or CR250 Recommended: CR102 Length: Two Days (14 hours) At one time or another, everyone has had to negotiate with aggressive, critical, argumentative people. Decision making and implementation are often derailed by entrenched, negatively focused, reactive responses to change and diversity. Trying to resolve issues with people whose behaviour we find challenging often brings us to the limits of our patience and interpersonal skill. This course is designed to assist participants to understand their own reactions to difficult situations and to develop skills to effectively overcome the obstacles to reaching successful agreements. Date Instructor Location Nov 15-16 Arthur Ridgeway JI Campus Nov 30-Dec 1 Deborah White Camosun $270 JI Campus Camosun Fee: $350 Length: In conflict situations, we are continually challenged and confronted with differences in perspective, style, need and emotion. Understanding the interpersonal dynamics underlying behaviours is an essential skill in the conflict resolution process. Through working with personality preferences as measured by the Myers-Briggs Type Indicator and differences in interpersonal needs as measured by Fundamental Interpersonal Relationship Orientation - Behaviour (FIRO-B), participants will gain an understanding of how these factors contribute to conflict and can be used to facilitate its resolution. Date Instructor Location Oct 18-19 Arthur Ridgeway JI Campus Fee: $295 JI Campus Includes Test Instruments REALITY CHECK: NEGOTIATION (CR910) Prerequisites: Length: PEACEMAKING CIRCLES: A PROCESS FOR BUILDING CONSENSUS & RELATIONSHIPS (PRJ205) Highly Recommended: PRJIO0, CRllOA or CRllOB Length: 3 days This course calls upon the experience of using peacemaking circles in sentencing, child protection cases, human rights and in addressing public and private conflicts within and between various organizations, agencies and groups. The course addresses how circles can be adapted to a wide range of conflicts. The guiding principles and fundamental practices of the circle will be covered. The various ' stages of a circle process and the responsibility of keepers will be described. The thrust of the course will be to explore how circles can be adapted and applied to many different situations where the objectives are to generate innovative solutions, build relationships of trust, foster respect for different values/perspectives and work towards a sustainable consensus. Date Instructor Location Nov 19-21 Mark Wedge Vancouver Rowing Club Fee: $450 &TBA Stanley Park, Vancouver Session includes coffee break refreshments and lunches. CRllOA or CRll0B and one of CR260 or CR250 Two Days (14 hours) CRll0A or CRllOB, CR260 One Day (7 hours) This course provides an opportunity to work interactively with an instructor in negotiation role-plays. With a maximum class size of four, each participant receives individualized and immediate feedback from the instructor, who plays the role of the other party. Feedback consists of constructive comments about strengths as well as areas that need additional work, with reference to criteria for successful assessment completion. Reality Check is recommended for assessment preparation and is also useful for those who wish to identify strengths and challenge areas in order to plan their elective courses, or upon re-entering the Certificate Program after an absence. Please bring a VHS videotape to record your roleplay. Location ~ Sep 17 Oct 9 You 11111st receive an Oct 11 Oct 12 INFORMATION Oct 22 prior to ;rncnding REALITY CHECK Nov 5 Nov 13 - Nov 26 Dec 6 Jan 18/02 Fee: PACKAGE $185 $180 $TBA 26 Registration JI Campus & YWCA on{y: (604) 528-5590 Web site: www.jibc.bc.ca JI Campus JI Campus Yukon Yukon JI Campus Camosun JI Campus JI Campus JI Campus Camosun JI Campus Camosun Yukon Inquiries: (604) 528-5608 ELECTIVES SHIFI'ING FROM POSfflONS TO INTERESTS (CR302) USE IT OR LOSE IT CLINIC (CR930) Prerequisites: Length: Prerequisites: CRllOA or CRll0B and one of CR260 or CR250 Recommended: CR102 Length: Two Days (14 hours) CRll0A or CRl 10B One Day (7 hours) Practice is the most critical factor in gaining competence and confidence in collaborative conflict resolution. Coached practice with feedback is especially valuable. Whether in the context of negotiation, mediation or This one-day clinic operates like the coached role-play interpersonal conflict, people adopt positions and offer day of a required course except you choose the skill area solutions in order to meet their underlying interests. you want to work on: interpersonal conflict resolution, Working toward interest-based resolutions requires skill in dealing with anger, mediation or negotiation. This clarifying and understanding the wants, needs, concerns course will be helpful to people coming back in to the and fears that support the opposing positions. This course Certificate Program after an absence who want a skills is designed to help participants reach positive outcomes check, to people who have missed more than a half-day through a deeper exploration of positions, interests and of a course and need to make it up, and to those who intentions. Participants will enhance skills aimed at want to focus skill development in a particular area. eliciting underlying interests, illuminating blocks, faciliYou musr recei ve an tating processes, establishing positive.· outcomes and INFORMATION generating a wider range of choices. llBR Instructor Locg,tion Oct 9-10 Oct 16-17 Nov 13-14 Nov 28-29 Dale Zaizer Arthur Ridgeway Arthur Ridgeway Deborah White Yukon JI Campus JI Campus Camosun Fee: $270 JI Campus Camosun Yukon $350 $350 LEITER prio r to enrolling in USE IS OR LOSE IT Date Instructor Location Dec 4 TBA JI Campus Fee: $135 JI Campus EVENING AND SATURDAY COURSES CRITICAL SKILLS FOR COMMUNICATING IN CONFLICT (CR I 02) Course Date: September 25 , 26 & 29 Instructor: Terry Harris ASSERTING YOURSELF IN CONFLICT SITUATIONS (CR I OS) Course Date: October 16,' 17. 18 & 20 Instructor: Ed Jackson DEALING WITH INTERPERSONAL CONFLICT (CR 11 OA) Course Date: November 13, 14, 15 & 17 Instructor: Terry Harris RESOLVING CONFLICT IN THE WORl{PLACE (CRI 10B) Course ·Date: Nov 24 , Dec I, Dec 8 Instructor: Terry Harris Registration JI Campus & YWCA only: (604) 528-5590 Web site: www.jibc.bc.ca Inquiries: (604) 528-5608 27 I CHRONOl..OGICAL COURSE USTING Refer to course descriptions for prerequisites and recommended advance work. To register for courses at the JI campus or the YWCA Downtown Vancouver Campus contact the JI registration office at (604) 528-5590. To register in our Vancouver Island, Okanagan, Kootenay and Yukon courses, please call the co�sponsoring college's registration office, see listing starting page 31. Courses in ITAUCS are offered at Lhe YWCA Downtown Vancouver or locations throughout BC and Lhc Yukon. Courses in BOLD are offered evenings �md Saturdays. Instructor Date Course Name September 17 September 17-18 September 17-18 September 17-19 September 19 September 19-21 September 24-25 September 24-25 September 24-26 September 24-26 September 25-27 Centre Assessor· Reality Check: Negotiation Deborah White Criticism: How to Give & Receive It Duncan Stewart Critical Skills for Communicating in Conflict (Camosun College) Donna Soules Resolving Conflict in the Workplace Nym. Hughes Program and Career Orientation (Camosun College) Gary Harper Dealing with Interpersonal Conflict Mario Govorchin Critical Skills for Communicating in Conflict (YWCA Downtown Campus) Nancy· McPhee Asserting Yourself in Conflict Situations (Camosun College) Dale Zaiser Negotiation Skills Level I Jackie Stevilak & Phil Gatensby Fundamentals of Peacemaking & Restorative Justice Elizabeth Azmier-Stewart Dealing with Anger September 26-28 September 27 September 27-28 September 27-29 September 28 October 1-3 October 1-3 October 3-5 October 4 October 5 October 9 October 9-10 October 9-10 October 10-12 October 11-12 October 11 October 11 October 12 October 12 October 12 October 12-13 October 15-17 October 16-17 Resolving Conflict in the Workplace(YWCA Downtown Campus) Assessments Asserting Yourself in Conflict Situations Resolving Conflict in the Workplace (Camosun College) Assessments Negotiation Skills Level I (Camosun College) Dealing with Interpersonal Conflict Resolving Conflict in the Workplace Assessments Assessments Reality Check: Negotiation Critical Skills for Communicating in Conflict Shifting from Positions to Interests (Yukon College) Mediation Skills Level I Group Dynamics Reality Check: Negotiation (Yukon College) Program and Career Orientation (OUC - Vernon) Reality Check: Negotiation (Yukon College) Program and Career Orientation (OUC - Penticton) Program and Career Orientation (Malaspina College) Critical Skills for Communicating in Conflict (Malaspina College) Negotiation Skills Level I (YWCA) Shifting from Positions to Interests Terry Harris Joan Balmer Centre Assessor Sue Yerxa Nancy Baker Centre Assessor Nancy McPhee Joan Balmer Jim. Toogood Centre Assessor ,· Centre Assessor Deborah White Sue Yerxa Dale Zaizet Terry Harris Karen Haddigan Centre Assessor ·· Nym. Hughes Centre Assessor Nym ·Hughes Leslie Murray Brian Frank Jill Schroder Arthur Ridgeway October 17-23 October 18-19 October 18-20 October 18-20 October 18-20 October 22 Mediation Skills Level II Reconciling Differences Dealing with Interpersonal Conflict (OUC - Penticton) Dealing with Interpersonal Conflict (Camosun College) Resolving Conflict in the Workplace (North Island College) Reality Check: Negotiation Deborah White Arthur Ridgeway Sue Yerxa Duncan Stewart Sandy Dunlop Lee Turnbull Sept 25, 26 & 29 Evening/Saturday Class: Critical Skills for Communicating in Conflict Oct 16,17,20 28 Evening/Saturday Class: Asserting Yourself in Conflict Situations Registration JI Campw & YWCA only: (604) 528-5590 Web site: www.jibc.bc.ca Ed Jackson Inquiries: (604) 528-560b CHRONOLOGICAL COURSE LISTING Date Instructor Course Name October 22-23 Psychology of Victims Joe Solanto Resolving Conflict in the Workplace Nancy McPhee October 22-24 October 24 Program and Career Orientation (Evening) Nym Hughes Managing the Hostile Individual (Camosun College) Mario Govorchin October 24-25 October 25-27 Dealing with Interpersonal Conflict Kelly Henderson October 25J27 Dealing with Interpersonal Conflict (Malaspina · College) Donna Soules October 29-30' Asserting Yourself in Conflict Situations· Deborah White Dealing with Anger (YWCA Downtown Cain.pus) Joan Balmer October 29-31 Negotiation Skills Level l -'; Mario Govorchin October 29-31 . Dealing with Defensiveness in Conflict Donna Soules Oct 31-Nov 2 November 1-2 Civil Procedures (YWCA Downtown Campus) Terry Harris November 1-3 Dealing with Anger (Camosun College) Elizabeth Azmier-Stewart Fundamentals of Peacemaking & Restorative Justice (Malaspina College) Nancy Hinds & Sue Yerxa November 1-3 Reality Check: Negotiation (Camosuri College) Centre Assessor November 5 November 5-6 Managing the Hostile Individual (OUC - Vernon) . . Mario Govorchin Resolving Conflict in the Workplace · · Linda Dobson-Sayer November 5-7 Negotiation Skills Level I (University College of the Fraser Valley) Dale Zaiser November 5-7 November 6-7 Criticism: How to Give & Receive It (Camosun College) Deborah White November 6-8 Mediation Skills Level .I Donna Soules November 7-9 Dealing with Interpersonal Conflict Jim Toogood November 8-9 Critical Skills 'for Communicating in Conflict Ed Jackson November 13 Reality Check: Negotiation Deborah White November 13-14 Shifting from Positions to Interests Arthur Ridgeway November 13-15 Negotiation Skills Level I Nancy McPhee Nov 13,14,15,17 Evening/Saturday Class: Dealing with Interpersonal Conflict Terry Harris November 14-16 Fundamentals of Peacemaking & Restorative Justice (OUC Penticton)MaryAnne Arcand & Sue Yerxa November 15-16 Negotiating with Difficult People Arthur Ridgeway November 15-17 Resolving Conflict in the Workplace (Camosun College) Linda Dobson-Sayer November 15-17 Mediation Skills Level I (Malaspina College) Sandy Dunlop November 19-21 Dealing with Anger Nancy McPhee November 19-21 Peacemaking Circles: A Process for Building Consensus Mark Wedge & TBA November 19-23 Negotiation Skills Level II (YWCA Downtown Campus) Mario Govorchin Novembet 20-21 Group Dynamics (Camosun College) Elizabeth Azmier-Stewart November 20-22 Resolving Conflict in the Workplace Jill Schroder November 21-23 Mediation Skills Level I Gary Harper November 22-24 Negotiation Skills Level I (North Island College) Jim Toogood Nov 24,Dec 1, 8 Saturday Class: Resolving Conflict in the Workplace Terry Harris November 26 Reality Check: Negotiation Lee Turnbull November26 Assessments (Camosun College) Centre Assessor November 26-27 Critical Skills for Communicating in Conflict Terry Harris Psychology of Victims (Malaspina College) · Joe Solanto November 26-27 November 26-28. Dealing with Interpersonal Conflict Sue Yerxa November 28 Program and Career Orientation Nym Hughes Shifting from Positions to Interests (Camosun College) Deborah White · November 28-29 November 28-30 Negotiation Skills Level I Ed Jackson Nov 29-Dec 1 Dealing with Anger Sue Yerxa Nov 29-Dec 1 Resolving Conflict in the Workplace Kelly Henderson November 30 Art of Reframing (Malaspina College) Ron Monk Nov 30-Dec 1 Negotiating with Difficult People (Camosun College) Deborah White Handling Conflict on the Telephone · Dale Trimble December 3 December 3-4 Asserting Yourself in Conflict Situations Jill Schroder December 3-5 Mediation Skills Level I (YWCA Downtown Campus) Linda Dobson-Sayer December 3-7 Mediation Skills Level II Ron Monk December4 Use It or Lose It Clinic TBA December 5 The Art of Reframing Karen Haddigan Registration JI Campus & YWCA only: (604) 528-5590 Web site: www.jihc.bc.ca. Inquiries: (604) 528-5608 29 CHRONOLOGICAL COURSELISTING Date Course Name December 6 December 6-7 December 6-7 December 6- 8 December 7- 8 December 10-11 December 10-12 December 10-14 December 11-13 December 11-13 December 12-14 December 13 December 13-14 December 14 January 18/02 January 30/02 Instructor Reality Check: Negotiation Course Name CR (The) Art of Reframing CR366 Asserting Yourself in Conflict Situations CR105 Assessments CR950 Challenges of Facilitating CR508 Civil Procedures CR846 Critical Skills for Communicating in Conflict CR102 Criticism: How to Give & Receive It CR206 Dealing with Anger CR200 Dealing with Defensiveness in Conflict CR319 Dealing with Interpersonal Conflict CRll0A Dynamics of Power in Dispute Resolution CR314 Fundamentals in Peacemaking & Restorative Justice PRJIO0 Group Dynamics CR504 NUMERI CRIOl CR102 CR105 CR108 CRll0A CRllOB CR200 CR206 CR250 CR260 CR302 CR314 CR319 CR360 30 Karen Haddigan Managing the Hostile Individual Mediation Skills Level I (Camosun College) Dynamics of Power in Dispute Resolution (Malaspina College) Psychology of Victims (OUC Penticton) Dealing with Interpersonal Conflict Negotiation Skills Level II Negotiation Skills Level I Resolving Conflict in the Workplace Dealing with Anger Assessments Critical Skills for Communicating in Conflict Assessments Reality Check: Negotiation (Camosun College) Assessments (Camosun College) ETI CR Lee Turnbull Challenges of Facilitating (YWCA Downtown Campus) Course Name Mario Govorchin Brian Frank Joan Balmer Joe Solanto Nancy McPhee Dale Zaiser Jim Toogood Ed Jackson Joan Balmer Centre Assessor Deborah White Centre Assessor Nancy McPhee Centre Assessor COURSE LISTING Page 22 22 17 22 23 21/23 23 19 24 18 24 21 24 Course Name Handling Conflict on the Telephone Managing the Hostile Individual Mediation Skills Level I Mediation Skills Level II Negotiating with Difficult People: Making it Hard to Say No Negotiation Skills Level I Negotiation Skills Level II Peacemaking Circles Psychology of Victims Reality Check: Negotiation Reconciling Differences Resolving Conflict in the Workplace Shifting from Positions to Interests Use It or Lose It Clinic CR CRIOl CR108 CR250 CR400 Page 24 25 20 25 CR362 CR260 CR360 PRJ205 PRJ103 CR910 CR834 CRllOB CR302 CR930 26 19 20 26 21 26 26 18 27 27 COURSE LISTING Page 24 Handling Conflict on the Telephone Critical Skills for Communicating in Conflict 21/23 Asserting Yourself in Conflict Situations 22 Managing the Hostile Individual 25 Dealing with Interpersonal Conflict 18 Resolving Conflict in the Workplace 18 Dealing with Anger 19 Criticism: How to Give & Receive It 23 Mediation Skills Level I 20 Negotiation Skills Level I 19 Shifting from Positions to Interests 27 Dynamics of Power in Dispute Resolution 24 Dealing with Defensiveness in Conflict 24 Negotiation Skills Level II 20 Registration JI Campus & YWCA only: (604) 528-5590 CR CR362 CR366 CR400 CR504 CR508 CR834 CR846' CR910 CR930 CR950 PRJIOO PRJ103 PRJ205 Course Name Negotiating with Difficult People: Making it Hard to Say No (The) Art of Reframing Mediation Skills Level II Group Dynamics Challenges of Facilitating Reconciling Differences Civil Procedures Reality Check: Negotiation Use It or Lose It Clinic Assessments Fundamentals of Peacemaking & Restorative Justice Psychology of Victims Peacemaking Circles Web site: www.ji,bc.bc.ca Page Inquiries: (604) 528-5608 26 22 25 24 22 26 23 26 27 17 21 21 26 COURSE LISTING - BY LOCATION ABBOTS:POllD VNIVBR.SlTY COLLEGE OF THE PRASU. VALLEY a3(4441CingRoad To register calb (~) 864-4626 :For htfonnation:! Barb Harms 4604) 894...fft'f ot' 1..ae&-'199-080.1 Course Date November 5-7 CR CR260 Course Name Instructor Dale Zaiser Fee $425 Negotiation Skills Level I CAMPBELL lUVlUl NORTH ISLAND COLI.BGB 1685 South Dogwood StNet To register eaU1 (25D) ~ Per informatiet'U l-8$8-'799-0891 Course Date October 18-20 November 22-24 CR Course Name CRl lOB • Resolving Conflict in the Workplace CR260 Negotiation Skills Level I COWICHAN MALASPINA tJNffB1tSffY C ~ COWICJIA.lli CAMPUS C2SOJ 746-3$19 222 Cowiehan Wa,:, Duncan Janet Gemlantt (D&) 1'46-3519 M 1..-,.799-9901. To register caJl: :For information: Fee $569 $569 Instructor Sandy Dunlop Jim Toogood Coming April 2002 - Critical Skills for Communicating in Conflict! NANAIMO MALASPINA 1Jl'ffVltUlTY CO~E, Nil\NAIMO CAMPUS To register call: (250) 7S,5.,81'H For informatiow (250, 755-81'5 or l ~ l Course Date October 12 October 12-13 October 25-27 November 1-3 CR 5pm-7pm CR102 CRll0A PRJlO0 November 15-17 November 26-27 November 30 December 7- 8 CR250 PRJ103 CR366 CR314 Use IIIIJI course codes when registel'ing 900-Sth~Nuaimo Course Name at MAI.I\SPINA Program and Career Orientation (HHJI030) Critical Skills for Communicating in Conflict (HHJI018) Dealing with Interpersonal Conflict (HHJI0Ol) Fundamentals of Peacemaking & Restorative Justice (HHJP00l) Mediation Skills Level I (HHJI004) Psychology of Victims(HHJP004) Art of Reframing (HHJI022) Dynamics of Power in Dispute Resolution (HHJI023) .NEW WESTMIN'.ITml Fee Instructor Leslie Murray Brian Frank Donna Soules Nancy Hinds & Sue Yerxa Sandy Dunlop Joe Solanto Ron Monk Joan Balmer $350 $460 $460 $460 $350 $180 $350 JUSTICE INSTITl.JTE OF BC 'To register caU: (.6 04) 528-5590 .For intormation: (604) $38,.$608 or 1..ft88.7f9..0801 '715 Me8ride Boakmml Course Date CR Course Name Fee Instructor September 17 September 17-18 September 17-19 September 19-21 September 24-26 September 24-26 CR910 · CR206 CRllOB CRll0A CR260 PRJlO0 Reality Check: Negotiation Criticism: How to Give & Receive It Resolving Conflict in the Workplace Dealing with Interpersonal Conflict Negotiation Skills Level I Fundamentals of Peacemaking & Restorative Justice $185 $270 $405 $405 $405 $405 Septemper 25-27 CR200 Dealing with Anger $405 Evening/Saturday Class: Critical Skills for Communicating in Conflict Assessments Asserting Yourself in Conflict Situations $270 Centre Assessor Deborah White Donna Soules Gary Harper Dale Zaiser Jackie Stevilak & Phil Gatensby Elizabeth .AzmierStewart Terry Harris $245 $270 Centre Assessor Sue Yerxa September 25,26,29 CR102 September 27 September 27-28 CR950 CR105 Registration JI Campus & YWCA only: (604) 528-5590 Web site: www.jibc.be.c.a Inquiries: (604) 528-5608 31 CO ELIS G-BYLO NEW WEST.IIINSTEB. To register call: ('604) n� For iniormatien: (-664) 828-5688 or 1..fl88..?99-o881 Course Date CR October 17-23 October 18-19 October 22 October 22-23 October 22-24 October 24 October 25-27 October 29-30 October 29-31 Oct 31-Nov 2 November 5-7 November 6-8 November 7-9 November 8-9 November 13 November 13-14 November 13-15 November 13-17 CR400 CR834 CR910 PRJ103 CRll0B CRll0A CR105 CR260 CR319 CRll0B CR250 CRll0A CR102 CR910 CR302 CR260 CRll0A November 15-16 November 19-21 November 19-21 November 20-22 November 21-23 Nov 24,Dec 1, 8 CR362 CR200 PRJ205 CRll0B CR250 CRllOB November 26 November 26-27 November 26-28 November 28 November 28-30 Nov 29-Dec 1 Nov 29-Dec 1 December 3 December 3-4 December 3-7 December 4 December 5 December 6 December 6-7 December 10-12 CR910 CR102 CRll0A September 28 October 1-3 October 3-5 October 4 October 5 October 9 October 9-10 October 10-12 October 11-12 October 16-17 October 16, 17,20 32 CR950 CRll0A CRll0B CR950 CR950 CR910 CR102 CR250 CR504 CR302 CR105 CR260 CR200 CRll0B CRlOl CR105 CR400 CR930 CR366 CR910 CR108 CRll0A TION JtrSTlCE INSll'Tf'UTE OP BC 715 McBride Boulevard Course Name Assessments Dealing with Interpersonal Conflict Resolving Conflict in the Workplace Assessments Assessments Reality Check: Negotiation Criµcal Skills for Communicating in Conflict Mediation Skills Level I Group Dynamics Shifting from Positions to Interests Evening/Saturday Class: Asserting Yourself in Conflict Situations Mediation Skills Level JI Reconciling Differences Reality Check: Negotiation Psychology of Victims Resolving Conflict in the Workplace Program and Career Orientation (Evening) Dealing with Interpersonal Conflict Asserting Yourself in Conflict Situations Negotiation Skills Level I Dealing with Defensiveness in Conflict Resolving Conflict in the Workplace Mediation Skills Level I Dealing with Interpersonal Conflict Critical Skills for Communicating in Conflict Reality Check: Negotiation Shifting from Positions to Interests Negotiation Skills Level I Evening/Saturday Class: Dealing with Interpersonal Conflict Negotiating with Difficult People Dealing with Anger Peacemaking Circles: A Process for Building Consensus. Resolving Conflict in the Workplace Mediation Skills Level I Saturday Class: Resolving Conflict in·the Workplace Reality Check: Negotiation Critical Skills for Communicating in Conflict Dealing with Interpersonal Conflict Program and Career Orientation Negotiation Skills Level I Dealing with Anger Resolving Conflict in the Workplace Handling Conflict on the Telephone Asserting Yourself in Conflict Situations Mediation Skills Level II Use It or Lose It Clinic The Art of Reframing Reality Check: Negotiation Managing the Hostile Individual Dealing with Interpersonal Conflict Registration Jl Campus & YWCA only: (604) 528-5590 Web site: www.jibc.bc.ca Fee $245 $405 $405 $245 $245 $185 $270 $405 $270 $270 $270 Instructor Centre Assessor Joan Balmer Jim Toogood Centre Assessor Centre Assessor Centre Assessor Sue Yerxa Terry Harris Karen Haddigan Arthur Ridgeway Ed Jackson Deborah White Arthur Ridgeway Centre Assessor Joe Solanto Nancy McPhee Nym Hughes Kelly Henderson $405 Deborah White $270 Mario Govorchin $405 Donna Soules $405 $405 Linda Dobson-Sayer Donna Soules $405 Jim Toogood $405 Ed Jackson $270 Centre Assessor $185 Arthur Ridgeway $270 Nancy McPhee $405 Terry Harris $405 $620 $295 $185 $270 $405 Arthur Ridgeway $270 Nancy McPhee $405 $450 Mark Wedge & TBA Jill Schroder $405 Gary Harper $405 $405 $185 $270 $405 $405 $405 $405 $135 $270 $620 $135 $135 $185 $270 $405 Terry Harris Centre Assessor Terry Harris Sue Yerxa Nym Hughes Ed Jackson Sue Yerxa Kelly Henderson Dale Trimble Jill Schroder Ron Monk To be determined Karen Haddigan Centre Assessor Mario Govorchin Nancy McPhee .. Inquiries: (604) 528-5608 COURSE LISTING- BY LOCATION Course Date CR Course Name Fee InstructQr December 10-14 December 11-13 December 11-13 December 12-14 December 13 December 13-14 December 14 CR360 CR260 CRll0B CR200 CR950 CR102 CR950 Negotiation Skills Level Il Negotiation Skills Level I Resolving Conflict in the Workplace Dealing with Anger Assessments Critical Skills for Communicating in Conflict Assessments $620 $405 $405 $405 $245 $270 $245 Dale Zaiser Jim Toogood Ed Jackson Joan Balmer Centre Assessor Deborah White Centre Assessor PKNTICTON Te Nglster ealu OKI\NAGAJtl UNIVBltSITY COLLIGK - PEN'l"JCTON CAMPUS (250c} 4,o..a9tt For iaformatkmt Joyce 'lla"1mcl (250) ~ or 1..-a...799-0801 Course Date CR Course ,Name Fee October 12 October 18-20 November 14-16 7pm-9pm CRll0A PRJl00 Program ,and Career Orientation Dealing with Interpersonal Conflict Fundamentals in Peacemaking & Restorative Justice $495 $495 December 10-11 PRJ103 Psychology of Victims $395 VANCOUVER. 11:lStructor Nym Hughes Sue Yerxa MaryAnne Arcand & Sue Yerxa Joe Solanto YWCA DOWN'l'OW'tf CAMPUS 535 Fkmlby Street, 4th )!k)or 'T o register caltl '604) 528-5S9,0 For lnfomutdo$ (604 52S-56&8 or l..ee&-799,-0801 Course Date CR Course Name Fee September 24-25 September 26-28 October 15-17 October 29-31 November 1-2 November 19-23 December 3-5 December 6-7 CR102 CRll0B CR260 CR200 Critical Skills for Communicating in Conflict Resolving Conflict in the Workplace Negotiation Skills Level I Dealing with Anger Civil Procedures , Negotiation Skills Level II Mediation Skills Level Challenges of Facilitating $270 Mario Govorchin $405 Joan Balmer $405 Jill Schroder $405 Joan Balmer $270 Terry Harris $620 Mario Govorchin $405 Linda Dobson-Sayer $270 Karen Haddigan CR846 CR360 CR250 CR508 WltNON Instructor OICANAGAN UN'fVBSITY COLLEGE - WRNON CAMPUS To register ~ 2809 • 30th Avenue (DO,) $0J-265~ lfor ~ Vi 8Ntt {2") .S03-a65& or l,-388-799-8801 Course Date CR Course Name Fee Instructor October 11 November 5-6 7pm-9pm CR108 Program and Career Orientation Managing the Hostile Individual $350 Nym Hughes Mario Govorchin iVICTOIUA T o ~ call! (2ft) 870-3841 or (.156) 592~1556For information: (2SO) 37&-4565 or 1-88$-799-0801. CAMOSUN COUBCB - IN"f'ltBUUAN CAMPUS 4461 lntel'IU!t,aa a.ad Use RS.JI conrs~ codes when rcgi,-1 c ring at CANIOSUN Course Date CR Course Name September 17-18 September 19 September 24-25 September 27-29 October 1-3 October 18-20 October 24-25 November 1-3 CR102 7pm-9pm CRl0S CRll0B CR260 CRll0A CR108 CR200 Critical Skills for Communicating in Conflict (BS.TI 550V) Program and Career Orientation(BS.Il 553V) Asserting Yourself in Conflict Situations (BS.TI 543V) Resolving Conflict in the Workplace (BS.TI 541V) Negotiation Skills Level I (BS.TI 540V) Dealing with Interpersonal Conflict (BS.TI 540V) Managing the Hostile Individual (BS.TI 551V) Dealing with Anger (BS.TI 544V) November 5 CR910 Reality Check: Negotiation Registration JI Campus & YWCA only: (604) 528-5590 l ,\U n ff II to HI (~l"-1 i I{ I OR R l.,\l, lfV C H fC J{l Web site: www.jibe.be.ca Fee Instfllctor $350 Duncan Stewart Nym Hughes Nancy McPhee Nancy Baker Nancy McPhee Duncan Stewart Mario Govorchin Elizabeth AzmierStewart Centre Assessor $350 $450 $450 $450 $350 $450 $180 Inquiries: (604) 528-5608 33 . COURSELISTING - BY LOCATION VICTORIA To regisier ealk (28) 3-70.3841 or (250-) 592-1556 For _!m"ormatioiu (DO) 378-4565 er 1-888-799-0801 Course Date CR CMIOSUN COLJ.1$:£ - mrrEllWBAN CAMP'lJS 4461 Interurban Road Use RSJI course codes when registering at C,\NIOSUN November 6-7 November 15-17 November 20-21 �R206 CRll0B CR504 Criticism: How to Give & Receive It (BSJI 563V) Resolving Conflict in the Workplace (BSJI 543V) Group Dynamic� (BSJI 559V) November 26 November 28-29 Nov 30-Dec 1 December 6- 8 January 18/02 January 30/02 CR950 CR302 CR362 CR250 CR910 CR950 Assessment Shifting from Positions to Interests (BSJI 516V) Negotiating with Difficult People (BSJI 552V) Mediation Skills Level I (BSJI 542V) Reality Check: Negotiation I Assessments CALI. THF JI TO RH;JSJ F iWHITDIORSE C\1.1. If\\ II [O HJ(,l'- ITI{ To register ealb 1-800-661-0S84 For lntormationt Stu Mackay (867) 668-8751 or 1-888-799-&8M Date October 9-10 October 11 October 12 CR CR.302 CR910 CR910 Course · --�-- Shifting from Positions to Interests I Real�ty Check: Negot�at�o rw,■ Reality Check: Negotiation d• if,tili' li:t Fee Instructor Deborah White $350 $450 Linda Dobson-Sayer $350 Elizabeth AzmierStewart $275 Centre Assessor Deborah White $350 Deborah White $350 Brian Frank $450 Centre Assessor $180 Centre Assessor $275 TOKQN COIJ..BGa 500 College JWve Fee $350 TBA TBA Instructor Dale Zaizer Centre Assessor Centre Assessor Jack McGee, President of the Justice Institute of BC pictured above with students of Glenbrook Middle 34 Registration JI Campus & YWCA only: (604) 528-5590 Web site: www.jibe.be.ca Inquiries: (604) 528-5608 INSTRUCTIONAL TEAM MaryAnne Arcand, B.A., PRJ Instructor, has worked with the Cariboo-Chilcotin First Nations for the past 7 years, developing a community-based justice program. Her other experiences include establishing a First Nations' youth cultural camp, community mobilization, organizational development, policy building and fundraising. She has been awarded the Attorney General's Award for Crime Prevention & Community Safety. Elizabeth Azmier-Stewart, CRC, B.A. (Psych.). Trainer in conflict resolution, negotiation and mediation skills. Mediator in areas of workplace, organizational, landlord-tenant, cooperatives, community, family, school and child protection mediation. Background in small business, working with disturbed youth and their families, and employment counselling. Joan Balmer, M.A. Trainer specializing in anger management and power issues in the dispute resolution process. Consultant with Ryane Consulting Inc. Charles Boehm-Hill, M.Ed., M.A. Trainer specializing in cultural diversity issues. Charles is the Director of the NCBI Victoria Interim Chapter Christiane Boisjoly, MBA, IMA, PRJ Instructor, is a management consultant specializing in organizational development with a strong background in conflict management. She has developed curriculum and provided training on various topics including leadership development, change management, strategic planning, negotiations, communications and team building. Her specialty is helping organizations enhance their effectiveness, efficiency and quality through improving their processes and relationships. Sally Campbell, CRC, B.A., Cert. in Ed, J.D. Trainer in conflict resolution, negotiation and mediation specializing in facilitating multi-party disputes. Work includes First Nations negotiation training as well as training for Continuing Legal Education ofB.C., regional land-use tables and RCMP. Background: Law. Gail Daniels, MA, PRJ Instructor, has been with the Calgary Board of Education for the past 16 years where she is the community conferencing specialist and a member of the Student Response Team. She developed the community conferencing program for the Board and has been practising conferences since June 1999 in elementary, junior high and high school settings with serious incidents that could result in criminal charges or suspension. Linda Dobson Sayer, CRC, B.A. (Psych,), MA(A.B.S.) (Managing and Consulting). Mediator, organizational consultant, and trainer; mediating personal, family and organizational disputes; specializing in respectful workplace practices; training in conflict resolution and organizational development. Background includes work with businesses; government organizations and crown corporations. Sandy Dunlop, Trainer in conflict resolution, peer-mediation in schools, communication skills and anger management. Mediator in private practice, specializing in the resolution of parent-teen conflict, conflicts within families, between teens and in the workplace. Background in journalism, group facilitation and law. Ed Eduljee, Trainer specializing in intercultural relations and communications in the community and workplace. Facilitator for community consultations and workshops; leadership and board development in community agencies. Background: Registration JI Campus & YWC4 only: (604) 528-5590 Past Director for Multiculturalism and Manager for Human Rights Education, Government of B.C.; president and director of various community organizations. Michael Fogel, C.Med., M.Ed. (Counselling Psych.), LL.B., J.D. Trainer in conflict resolution, specializing in mediation, negotiation and group facilitation skills for organizations. Mediator specializing in commercial, business, multi-party and organizational conflicts, public policy and family disputes. Background includes law, counselling psychology and organizational consulting. Brian Frank, B.A., CRC, Certified Mediator. Mediator and trainer since 1992 working in the areas of family, workplace and community. Background in Social Psychology and Theology with extensive experience in applying psychological type to conflict analysis. Phil Gatensby, PRJ Instructor, is from the Tlinget First Nation, Raven Clan, in Carcross, Yukon, and has been involved in circle work in the Yukon for 20 years; he has worked · extensively with youth and elders and has provided facilitation in correctional as well as in school settings. He is also a practitioner of First Nations ceremony. Mario Govorchin, CRC, B.A. (Psych.). Trainer in conflict resolution, mediation and negotiation, specializing in anger management and working with troubled youth. Mario is a certified instructor with the Crisis Prevention Institute. Background includes psychology, organizational consulting and working with a wide variety of government, business and community organizations. , Karen Haddigan, CRC, B.Sc. (Social Science), C.Med. Trainer in conflict resolution, mediation and negotiation specializing in group dynamics. Mediator specializing iri group and organizational settings, workplace conflicts, land-use planning processes and construction disputes. Background in psychology and community development Terry Harris, CRC, C.Med, B.A. (Psych), LL.B. Trainer in legal education and conflict resolution; a lawyer and mediator in private practice concentrating on civil and family disputes; child protection mediation and a member of the Tribunal of the BC Children's Commission. Background includes counselling, social administration and social services to children and youth. Gary Harper, CRC, LL.B. Trainer in conflict resolution, specializing in management training and development, business communications and managing change. Background includes law, the insurance industry and management. Gary has also taught writing and public speaking. Kelly Henderson, R.N., B.Sc.N., M.Ed. (Counselling Psych.). Trainer in conflict resolution, negotiation and mediation. Background in the health care industry, critical incident stress debriefing and private consulting providing facilitation and training services in team building and mediation. Wendy Hilliard, CRC, Teaching Certificate, LL.B. Trainer in conflict resolution, negotiation and mediation. Background in business law instruction, peer counselling and secondary school teaching, as well as providing educational services to Continuing Legal Education and other governmental and educational groups. Web site: www.jib0bc.ca Inquiries: (604) 528-5608 35 INSTRUCTIONAL Nancy Hinds, MA is a teacher, facilitator, instructor and coach with over 15 years of experience in the field of alternative dispute resolution, negotiation, and mediation. Her other areas of expertise include community-building, dynamic group facilitation, organizational health and restorative justice. She has worked with the education system, non­ profit and professional organizations and is currently involved with several BC Safe & Caring School initiatives. Stacey Holloway, B.Sc,N. Trainer in conflict resolution, mediation and negotiation specializing in human relations and organizational behaviour. Mediator specializing in organizational, community, family and multi-party facilitation. Background in organizational consulting, peer mediation in the school system, teaching of psychiatric nursing and work in the health care industry. Marg Huber, CRC, B.A., C.Med. Past Director for the Centre for Conflict Resolution. Trainer in dispute resolution, specializing in intercultural conflict resolution and a mediator since 1986, in organizational, non-profit, family, community and intercultural settings. Marg has a back­ ground in adult education and program management. Nym Hughes, CRC, Adult Ed. Diploma. Trainer in conflict resolution, mediation and negotiation. Mediator specializ­ ing in workplace, group and organizational settings. Background in adult education, social services, women's groups, community groups, and designing and leading diversity awareness workshops. Ed Jackson, CRC, CGA. Trainer in conflict resolution, specializ­ ing in the financial impacts of separation and divorce. Mediator in workplace disputes and separation/divorce agreements. Background in accounting. Nancy McPhee, CRC. Trainer in conflict resolution and negotiation specializing in communication skills. Mediator in workplace conflict providing group facilitation. Back­ ground in education, community development, program administration, board and committee work, and training. Ron Monk, CRC, D.Tech. Trainer in conflict resolution, mediation and negotiation. Mediator specializing in family, child protection, workplace, government agencies and multi-party/group facilitation. Background in broadcast­ ing, business and non-profit management as well as facilitation of planning and economic development strategies. Cpl. Gina Nagano, PRJ Instructor, has 16 years of policing experience with the RCMP. She has gained knowledge of the Canadian Justice System with diverse experiences in various communities across Canada. She also has extensive experience working in a wide range of restora­ tive justice programs. Arthur Ridgeway, M.Ed. (Counselling Psych.), Ph.D. (Ed. Psych.). Trainer in leadership, decision-making, conflict resolution, negotiation, consensus-building and team­ building processes specializing in organizational workplace settings. Consultant and facilitator focusing on leadership development, team effectiveness, change management and conflict resolution. Background: Registered Psychologist. Sandra Rossi, CRC, PRJ Instructor, has worked in the Criminal Justice System for the past 20 years. She specializes in Alternative Dispute Resolution and Restorative Justice. 36 Currently, Sandra co-ordinates a youth alternative meas­ ures program and she is a mediator/facilitator in private practice. She has worked in the public, private, and non­ profit sector. Rose Rowlands, PRJ Instructor, is a facilitator/instructor/coach in conflict resolution, she has 11 years experience with community development and peacemaking processes, such as sharing circles and sentencing circles. She has extensive experience in community development processes having designed and implemei:ited comprehensive community justice programs. Jill Schroder, CRC, B.A., M.Sc. Trainer in conflict resolution and communication skills. Mediator specializing in workplace and relationship disputes. Background in systems analysis, computer simulation and multimedia presentation. Joe Solanto, PhD., PRJ Instructor, is a therapist, clinical supervi­ sor and educator in private practice. He has provided debriefings for front-line staff coping with victims of personal tragedy and natural disasters, and has worked extensively with psychiatrists and other clinicians in diagnostic assessment and treatment-planning processes. He has more than 20 years of experience working with high-risk youth, and is the director and Expedition Leader for the Vancouver Ocean Challenge Society. Donna Soules, CRC, M.A. (Conflict Resolution) Trainer in conflict resolution and mediation. Mediator in organizational, non­ profit agency, family, custody & access and school conflicts. Background in school conflict and workplace teams. Sam Stevens, L.L.B., PRJ Instructor, is a lawyer in private practice. As administrator of Justice of the Peace program in NWT, he worked extensively developing and implement­ ing community-based justice systems. His publications include "Effectiveness of Circle Sentencing", "Cross-cultural Training for Justice Personnel on Aboriginal Cultures", and "Access to Justice for Aboriginal People". Jacquie Stevilak, PRJ Instructor, is currently the Executive Director of The North Vancouver Restorative Justice Society which delivers a Community Conferencing Program on the North Shore. Jacquie has received her Certificate in Conflict Resolution from the Justice Institute and has over 20 years experience in the legal and education fields. Duncan Stewart, CRC, M.Ed., Ph.D. (Psych.), Dipl. Bus. Admin., R.C.C. Trainer and consultant in conflict resolution, media­ tion and negotiation. Specializing in remedial interventions for dysfunctional workgroups; particularly those involving resolution of harassment and discrimination complaints. Background in organizational development, employee assistance programs, and group facilitation consultation services for human resources management and labour groups. Barry Stuart, B.A.,LLB.,O.P.N.G., PRJ Instructor has 26 years experience in working with various forms of alternative dispute resolution in both national and international settings. He has been involved in the use of peacemaking circles for 10 years in the public and private sectors. Barry has written, taught, and trained extensively on the use of peacemaking circles and other consensus-based forms of conflict resolution. Jim Toogood, CRC. Trainer in conflict resolution, negotiation and mediation with First Nations groups. Mediator, facilitator and consultant in organizational workplace settings, Registration JI Campus & YWCA only: (604) 528-5590 Web site: www.jibc.bc.ca Inquiries: (604) 528-5608 INSTRUCTIONAL TEAM commercial, personal injury and labour disputes. Background in business and labour. Dale Trimble, M.A. Counsellor in private practice and co-founder of the Vancouver Assaultive Husbands Program. He has been working with assaultive men since 1977, and has provided training, consultation and supervision throughout Canada. Lee Turnbull, LL.B., M.Ed., C.Med. Mediator, facilitator and trainer in the family, commercial, government, and organizational areas. Terry Waterhouse, B.Ed., PRJ Instructor, is the Manager of Youth Services for the Burnaby School District. He has worked extensively in the area of violence and abuse prevention for many years. He has designed and delivered training in a . variety of related fields and has written resources on the topic. Laura Watt, PRJ Instructor, is a principal of Jewett Elementary School in Kaslo, B.C. who has integrated peacemaking and restorative justice practices throughout the school community. Mark Wedge, PRJ Instructor, has been involved in using peacemaking circles in many different settings. He has trained and spoken about circles across Canada and internationally. He has been involved in community development and aboriginal capacity development for over 20 years. He has also traveled extensively in order to share and learn about other cultures. Deborah White, B.S.W., M.A. Trainer in conflict resolution negotiation, mediation, change management, team building and communication skills specializing in organizational training. Mediator, facilitator and consultant focusing on organizations, community and multi-party disputes. Background in human relations and group facilitation. Sue Yerxa, CRC, Leadership Diploma, PRJ Instructor and trainer in conflict resolution, mediation, negotiation and communication skills. Mediator in workplace, victim/offender, and community disputes. She works as a facilitator working in organizational change and team building. Her background work in high risk youth, non-profit organization management and schools. - Dale Zaiser, B.A., M.A. Trainer in conflict resolution, negotiation and interpersonal skills. Facilitator working with organizational conflict and the management of change. Background includes psychiatric nursing, peer mediation in the school system and organizational development work. Coaches Mike Adam, Nancy Baker, Juan Barker, Keith Barker, Janice Bateman, Trudie Begbie, Christiane Boisjoly, Sherry Bowlby, Pat Bragg, Marj Busse, Sherri Calder, David Caird, Ken Carridine, Marilou Carrillo, Lee Carruthers, Alice Caton, Susan Cawsey, Beryl Clayton, Anne de Cosson, Raj Dhasi, Linda Dobson Sayer, Sandy Dunlop, Donna Dussault, Jory Faibish, Cheryl Farmer, Brian Frank, Ron Fyfe, Maureen Garrity, Maureen Hannah, Anne Harker, Terry Harris, Carolyn Hayes, Sandra Heath, Lori Henderson, Nancy Hinds, Kent Highnam, Kel Kelly, Tim Langdon, Mary Ann Lewis, Rob Lewis, Claudia Lowry, Laura Matsuda, Marguerite McCallion, Larry McCafferty, John McCandless, Rob McGregor, Derm McNulty, Julia Menard, Carol Myers, Terry Neiman, Christine Newton, Kerry Palmer, Sena Paradis, Pam Penner, Gord, Rogers, Jane Roberts, Sandra Rossi, Madeline Sauve, Lane Sherman, Rick Singer, Steve Smyth, Lillian Van Pelt, Heather Wheating, Gordon White, Kim White, Sharon Wilson, Liz Wouters, Susan Yerxa. Circumstances beyond our control may reciuirc the Centre LO substitute an instructor. Where possible, vve will attempt to notify participants in advance. Registrati.on JI Campus & YWCA only: (604) 528-5590 Web site: www.jibc.bc.ca Inquiries: (604) 528-5608 37 WORIGNG IN THE ALTERNATE DISPUTE RESOLUTION FIELD The vast majority of people taking Centre for Conflict Resolution courses do not plan on working in the Alternate Dispute Resolution (ADR) field; they· are often already employed and are acquiring new skills and concepts in order to enhance their effectiveness in their current career. For people seeking employment, the Certificate in Conflict Resolution can be a significant asset on - a resume in combination with other education and experience. People who _ want - to make their living in the field of dispute resolution should know: • Most people who work in the dispute resolution field are in private practice as mediators, facilitators and trainers. • While there is no legislation in B.C. governing who can or cannot call themselves a mediator, there are voluntary professional certifications available through mediator membership organizations and there are requirements of training and experience for applying to the B.C. Mediator Roster. See below for details. • It is still very unusual for a person to make their living exclusively through private practice mediation. Many private practice mediators combine a mediation practice with other forms of practice or another job. ., • Making a living as· a private practice mediator requires building up a client base over time, usually based on word-of-mouth reputation. Mediators, like any self-employed business people, have to be creative and persistent in marketing their services. ··: • Trained but inexperienced mediators can acquire bands-on supervised practice through the Court Mediation Practicum Program. See page - 39_ for details.•; • Most people working in PRJ are· already �inployed as_ teachers. ' ; -,_ ··-: • •· • ., ;, •,_ I ' ' . ,, • ':� i : . . ' • ' Most PRJ community programs are staffed primarily by volunteers. For more information on Working in the Alternate Dispute Resolution Field: Check out additional internet links listed at our web site at www.jibc.bc.ca. Click on the Centre for Confli<;:t Resolution and then the Conflict Resolution Web Resources menu item. · If you don't have acces� to the - Internet, it is available in most libraries. B.C. MEDIATOR ROSTER The B.C. Mediator Roster is an independent list of qualified mediators which is managed by the B.C. Mediator Roster Society. The Roster's purpose is to . organize and distribute information to the public about mediators who meet a minimum set of criteria. Quali­ fications for admission to the Roster include training and experience requirements, references, liability insurance and adherence to a Code of Conduct. The training requirements are as follows: ' ' a) 80 hours of core education in conflict resolution and mediation theory and skills, provided that 40 of those hours are focused on mediation and include 10 hours of simulated or role-play media­ tion under direct supervision; r · · b) 100 additional hours of related training in dispute resolution or in a "related field". A related field would be interpreted to include substantive. prof es� sional disciplines such as law, social work, and psychology, or any other discipline involving a ' significant element of negotiation, communication skills, conflict management) management consult­ ing, etc. 38 c) For non-lawyers, a minimum 2 days (14 hours) of instruction in civil procedure. This is in addition to the 80 hours of core education. d) 20 hours per year of ongoing professional develop­ ment or continuing education related to the field of dispute resolution. The British Columbia Roster Society has accepted applicants who have tAken courses offered by The Centre for Conflict Resolution. A list of these courses and addition-al requirements for admission is available at: 1tttp://www.mediator-roater.bc.ca/ becoming.html. British Columbia Mediator Roster Society P.O. Box 9280 Stn. Prov. Gov't Victoria, B.C. V8W 9J7 Telephone: 1-888-713-0433 Fax: (250) 387-1189 Email: mediators@mediator-roster.bc.ca Website: www.mediator-roster.bc.ca Registration Jl Campus & YWCA only: (604) 528-5590 Web site: www.jibc.bc.ca Inquiries: (604) 528-5608 DISPUTE RESOLUTION FIELD .WORKING IN THE ALTERNATE . COURT MEDIATION PRACTICUM PROGRAM MEDIATION CERTIFICATION Three practitioner organizations offer a certification process for ·mediators. Certification requires a certain Information for Mediators about the Program number of hours of training and practical experience and What is the Court Mediation Practicum the successful completion of a skills-based assessment. For Program? further information about mediator certification, please contact these organizations directly: The Court Mediation Practicum Program has been • The Mediation Development Association of B.C. designed to provide an opportunity for trained but (604) 524-4552 or 1-800-663-7053 inexperienced Mediators to practice mediation skills in a high quality practicum environment. • B.C. Arbitration and Mediation Institute (604) 736-6614 or 1-877-332-2264 . ' ·i·~ Participants in the program take part in 10 Small Claims • Family Mediation Canada - (519) 836-7750 Court mediations of approximately 2 hours each. Web site: www.fmc.ca, email: fmc@fmc.ca Practicum mediations are scheduled in the Robson Square, Surrey and Nanaimo registries. These mediations are supervised by Mentors who assist the Britislt Columbia Arbitration and Mediation Mediators to prepare for and conduct each mediation Institute (604) 736-6614.. For JI courses that and provide constructive feedback following each qualify towards the c. Med. (chartered. mediation. mediatol') status granted by the Arbitration Who can participate? Anyone who has received a minimum of 5 full days of interest-based mediation training, including at least 10 hours of role-playing experience, may apply to participate in the Program. If you have questions regarding your training qualifications, please contact the Program for further information. How to apply? To apply for the Practicum, contact the Court Mediation Practicum Program to obtain an application form at: Court Mediation Practicum Program . 145-800 Homby Street, Vancouver, BC V6Z 2C5 Fax: (604) 684-1306, email: info@courtmediation.com When is the next class starting? Classes of between 12 and 16 Mediators begin periodically throughout the year. Start dates are not pre-set as classes start in accordance with demand for mediation services. Whenever a new class is ready to be filled, qualified applicants on the waiting list will be contacted in order of application date and offered a position in the class. ,.. How long does the Practicum take to complete? Completion of the Practicum depends upon Mediator availability, volume of cases referred to the Program and cancellations of mediations by parties. The average Mediator completes the Practicum in 3 to 5 months. What is the cost? The fee for the Practicum is $2,140 ($2000 plus GST). The fee is payable on acceptance to the Program. How to obtain further information? For further information, call: 604-684-1300 or 1-877656-1300 or email: info@courtmediation.com. Registration JI Campus & YWCA only: (604) 528-5590 and Mediation Institute of Canada, check the AMIC web site! www.amic.org. Conflict Analysis and Management Programs Royaf Roads Universi1V offefS: • Master of Arts Degree • • <.roduate Dfptoma Cedfficote Programs • &eculve Programs These programs give mid-career professtona1s an understanding of what causes and sustans conflict, and 1he knowledge to pr-event or resotve It Our model of Web-based distance teorntng, wtth brief 1'$$1dencies Jn Vlctodo, BC ollOws YoU to keep learning, keep wotklng and keep your tite. . For more lnfOlrAotton 00II 2§0.3111.2854, TOIi Free l .800.76tl.•80Q6 or vJ$lt our webslt$ at VIN'IUOyaJroads.oo Web ~ite: www.jibc.bc.ca RoYALROADS UNIVERSITY Inquiries: (604) 528-5608 39 STUDENT INFO ...._,.,JLI TION - CONFLICT RESOLUTION PROG PRIOR LEARNING ASSESSMENT AND RECOGNmON {PI.AR) What is PLAR? PI.AR stands for Prior Leaming Assessment and Recogni­ tion. It is a process for granting credit in a post-second­ ary program based on what you know and can do no · matter where or how you gained that knowledge and those skills. We are happy to offer students and potential students an opportunity to receive credit towards any of our Certificates for knowledge and skills gained outside the Justice Institute. The PI.AR process is an active partnership between the JI and the student. It talces a fair amount of work and effort on your part to document your learµing so we can assess it for credit. The maximum amount of credit that can be awarded through PI.AR ' is 50% of our Certificate hours. That is 105 out of 210 hours for the Certificate in Conflict Resolution and 126 out of 252 hours for the Peacemaking and Restorative Justice Certificate. I already took some courses. Can I get credit for them? Maybe. Credit may be granted for anything we teach at the Centre for Conflict Resolution based on similar training that you took somewhere else. These might be other College or University courses, or workshops through your workplace or a community organization. To receive credit for comparable training the course or workshop you took needs to be quite similar to one or more of our courses. I haven't taken any courses but I have been using these skills for years. Can I get ·credit? . . Maybe. You will need to demonstrate to us that your knowledge and skills gained through work and life experience are comparable to what you would learn in one or more of our courses. How much does it cost? There is a fee charged for each PI.AR application ranging up to a maximum of $250. The fee is based on the work involved in assessing the candidate and is not based on credit awarded.· The fee is non-refundable and must be submitted with your PI.AR application. We can make the PI.AR process available in a range of "" � formats such as large print, oral interview and sign language interpretation. Let us know what meets your needs. [_ _ _ _ _j How long does the process take? Each situation is unique and time required to complete the process can vary between a few days or a few weeks. I'm interested in applying. What should I do? Contact us at (604) 528-5608 or e-mail: conresplar@jibc.bc.ca and ask for our PI.AR Application Package or find it on our web, site: www.jibc.bc.ca. 4·0 Registration JI Campus & YWCA only: (604) 528-5590 PROGRAM & CAREER. INFORMATION SESSIONS The Centre for Conflict Resalution offers program and career information sessions at various locations to help individuals plan their course choices and to provide information about the dispute resolution field. Sessions are held at: Justice Institute of British Columbia NEW WESTMINSTER No appointment necessary. Time Date Oct 24 7;00-9:00pm Nov28 12:00-2:00pm Room C224 · C200 camosun College, Interurban Campus VICTORIA Please call (250) 370-3841 to register. Course ID: BSJl 990V Dim Sep19 Time 7:00�9:00pm Malaspina University College NANAIMO Time � Oct 12 5 :00-7:00pm Okanagan University College PENTICTON CAMPUS Date Oct 12 nme 7:00-9:00pm VERNON CAMPUS Date Oct 11 Web site: www.jibc.bc.ca rime 7:00-9:00pm Inquiries: (604) 528-5608 STUDENT INFORMATION - CONFLICT RESOLUTION PROGRAM Certificate Program Enrollment You can enrol in the Certificate Program specializing in either Conflict Resolution/Negotiation or Peacemaking and Restorative Justice at any time. You need to indicate your specialization area at the time of enrolling. You can take several, or all, of the courses in your specialization area before enrolling. You must be enrolled in the Certificate Program in order to complete your final evaluation and receive your certificate. The specialization in Conflict Resolution/Negotiation is a 210-hour part-time program intended to be taken over a period of 1 to 3 years. Total cost will dependent on where you take your courses. ·If you complete the entire Certificate at our New Westminster campus it will cost approximately $4,500 - $5,000. The specialization in Peacemaking and Restorative Justice is a 210 hour part-time program intended to be taken over a 1 to 3 year period: Cost will be determined by which courses you take and where you take them. If you take all the courses at the JI New Westminster Campus the total . cost will be approximately $4,805-$5000. The specialization in First Nations Negotiations is a 175hour program ·and is only available on a contract basis to First Nations communities. It is not offered through public registration. In a three-day, four-day or five-day course an absence of one - half to one full day will result in a status of "incomplete". The course can be used to fulfill prerequi0 sites requirements for further courses but will have "no credit granted". To change the status to "complete" and "credit granted" participants must enrol in and complete the one-day course "Use It or Lose It Clinic". · Transcripts A transcript and certificate will be mailed to graduates. The cost of additional documents is $15 per copy. Transfer Credit The Centre for Conflict Resolution is actively involved in pursuing transfer credit agreements with other postsecondary institutions in British Columbia. Currently, our Certificate in Conflict Resolution can count for 15 credits towards the Bachelor of Arts in Adult Ed at UCFV. JI · students who have completed CRll0B and CR102 can transfer that credit to Camosun College School of Business as equivalent to the course Bus 277: Agreement Seeking at Work. UBC currently accepts some JI courses as individual credits towards 300 level courses in the Faculties of Education and Counselling Psychology. For information please contact Michelle Tubbs at 604-5285638. There are a number of courses which count towards both the specialization in Conflict Resolution/Negotiation and Peacemaking and Restorative Justice. If you haven't decided which specialization you wish to pursue, you may start by taking courses that count towards either. See page 18 for details. If you already have a Certificate in Conflict Resolution and wish to add a specialization in Peacemaking and Restorative Justice you will need to take the specific required and elective courses in the Peacemaking and Restorative ·. Justice specialization and . complete the Peacemaking and Restorative Justice evalu~tion. Attendance Requirements To receive a certificate in Conflict resolution with a specialization in either ·Conflict Resolution/Negotiation or Peacemaking and Restorative Justice, participants must attain a status of "credit granted" in all courses plus successfully complete their final evaluation. To receive a status of "credit granted" for a course, full attendance and participation is required. For a one or two day course, any absence will result in a "no credit granted" status and the course will have to be re-taken. Registration JI Campus & YWCA only: (604) 528-5590 Web site: www.jibc.bc.ca Inquiries: (604) 52~5608 41 STUDENT INF0RMATION TIME AND LOCATION OF CLASSES l]nless otherwise indicated under individual course listings, courses will be held at the Justice Institute between the hours of 9:00 am and 5:00 pm. Check the video monitor by the main reception deskfor your classroom number. LIBRARY All students attending courses at the JI are welcome to use the library. The library is open fromf 8:oo· am to 5:00 pm, Monday to Friday, and library staf are available to provide reference services. A screening room is available for viewing audio-visual items, and an audio�visual catalogue can be purchased for $7. Photocopy charges are 20 cents per page.· While any student may use the library, borrowing privileges are free to students enrolled in any of the Certificate Programs. Anyone may borrow through interlibrary loan. Contact the librarian at your ministry, office, community college, university or public library. Program Graduates may purchase a yearly renewable library card for $60/year. Borrowing privileges for this card are limited to books. PRACTICE GROUPS STUDENT MESSAGE/BULLETIN BOARD A general student message/bulletin board is located on the ground floor leading' to the cafeteria. For information about the conflict resolution field and to sign up for practice groups, see the Centre for Conflict Resolution bulletin board on the second floor of the classroom block. There are also plans to incorporate this informa­ tion on the Justice Institute's Web site (www.jibc.bc.ca). The Justice Institute remains open Wednesday evenings until 9:00 pm, and the cafeteria and common areas are available for students who wish to organize practice groups to meet on campus. INSTRUCTOR SUBSTITUTIONS. AND LOCATION CHANGES The Centre may find it necessary to substitute a different instructor the courses listed. It may. also be necessary to change the location of any course due to space restrictions on campus. for VIDEOTAPES Students are encouraged to bring a VHS videotap� to record their practice sessions in required courses. Blank videocassettes cail be purchased at the JI Llbrary for $5. Videocassettes must be paid for at the time of purchase, with no exceptions. COURSE EXEMPTIONS See Prior Learning Assessment Recognition (PIAR) page 40. 42 PARKING Parking at the JI campus is free of charge. Overflow parking is available at the Canada Games Pool. PAYPHONES Pay phones are located on Campus. FOOD ON CAMPUS Cafeteria hours of operation are from 6:30 am to 4:00 pm Monday through Friday. Vending machines are located in the atrium. Cash is required for cafeteria and vending machines. Food is not permitted in the class­ rooms. SEE PAGE 43 FOR INFORMATION ON: • Refunds • Substitutions • Transfer of Courses • Course Cancellations SUGGESTIONS OR COMPLAINTS? If you have suggestions on how we could improve our course and program, please let us know. We appreciate your input! Talk to Nym Hughes at (604) 528-5622 or Leslie Murray at (604) 528-5614. The Justice Institute is cemmitt:ecl t-0 a learning and working environment free from harassment and 4iscrtminatwn. J1. Poiic;r states: The Justice lns«tut-e of B. C. and the British Col�a Government and Service Employees Union (BCGEU) an committed to provid&tg a learn:m,g and worldng environ­ ment WAel'6 the indwidual. clJferences of aU e,nployees, amt st.ttdents are va!uecl and respected. Alf � of the Justice lnsdtute Co� are entitled. to be treat'6d. jairl;y and with dipity, free from. harassment or dfiscriminatiI� employee or student. Ifyou want more ir+formati.- al ~ < :c ' - --1 .---,g.....---,~o ~o~ ~ PENDER ~ >- < w - O O < :c ~c :c w i 0 ~ ~ :c DUNSMUIR Pacific Cenn ThelSay The Bay Parking General Pool 0fflce GEORGIA Ubnlfy Queen £.llz.:i Theatre Centre ro u • u FOR CONFLICT RESOLUTION · Out of consideration for the environment and to reduce costs, we continually update our mailing lists. If you receive duplicate copies of the calendar, please send us the bottom half of this page (original or photocopy) from each extra ·calendar. Mark the labels you want deleted, or indicate any corrections to your name or address you want made. Send labels to u . Mailing List Justice Institute of B.C. 715 McBride Boulevard, New Westminstei; B.C. ·.V3L 5T4 or Fax (604) 528-5640 •· Justice Institute of B.C. 715 McBride Boulevard New Westminstet; B.C. V3L ST4 ADDRESS CHANGE REQUESTED MAIL~POSTE Canada POii Corporlllon / Sodltl canadlann, doa poatoa Po1t191 paid Port payl Blk Nbre 02863014-99 Vancouver , BC • I • I • I