-----------------..-=~,----------------------------------------, JI CAREER AND COMMUNITY STUDIES CALENDAR �fflE� OFB.C. JANUARY TO AUGUST 1998 Centre for Conflict Resolution Training Interdisciplinary Studies --- I I I - •,�-· : __·, (, ' --· 't' • _.. I - - 'I'(' r ,,.,,,.,,.... •., - --------··"' .. - ------- -- " ·COQUITLAM ENGUSM;eAV GOLDEN EARS •QUITLAM ITAE w◊, PROVINCIAL PARK s MAPLE RIDGE VANCOUVER 3 t; ,. � _. TO MISSION RICHMOND CLOVERDALE SURREY :c iI BQtJNDAR't'BAY TO ABBOTSFORD c3 ct. ALDERGROVE t; re � TO USA 2. JUSTICE INS Telephone: (604) 525-5422 Facsimile: (604) 528-5653 -+ LANGLEY (.) 3. JUSTICE INSTITUTE Boundary Bay Airport Telephone: (604) 528-5805 Facsimile: (604) 525-5806 13500 256th Street Maple Ridge BC V4R 1E2 Telephone: (604) 462-1000 Facsimile: (604) 462-9149 Contents The Centre for Conflict Resolution Training ............ 6 Whom to Contact.................................................................6 Conflict Resolution Training at the Justice Institute ..................7 The Conflict Resolution Certificate Program..............................8 Information for Participants .................................................8 Core Courses........................................................................9 Elective Courses .................................................................11 Electives for Working with Groups and Organizations ....... 13 Summer Institute for Educators ......................................... 14 Mediation Electives............................................................15 Family Mediation Electives................................................. 16 Family Courses with Related Content.............. '. .................. 17 Family Practicum ...............................................................17 Summer Institute for Program Graduates .......................... 18 Satellite Locations and Course Listings .............................. 18 Assessments .......................................................................19 First Nations Negotiation Skills Certificate Program ................20 Course Listings...................................................................21 Negotiation Skills Certificate for First Nations Organizations, Bands, and Tribal Councils.........................22 Instructors...............................................................................22 Chronological Course Listing...................................................24 Alphabetical Course Listing .....................................................26 Interdisciplinary Studies .................................... 27 Whom to Contact...............................................................27 Administrative...................................................•.••····...............28 Alcohol and Drug Interventions...............................................29 Child and Youth Care ...............................................................30 Child Abuse and Neglect ......................................................... 34 Child Sexual Abuse ............................................................34 Community Safety and Crime Prevention ............................... 37 Counselling............................................................................. 38 Expressive Therapies ......................................................... 40 Couple and Family Issues ........................................................ 42 Violence Against Women ................................................... 43 Non-Traditional Therapies................................................. 44 Enforcement and Investigation ............................................... 46 Management........................................................................... 47 Residential Care...................................................................... 50 Management Skills ............................................................ 50 Front Line/Supervisory Skills ............................................ 52 Trainer Development ................................_.............................. 53 Traumatic Stress ..................................................................... 56 Trauma and Post-Traumatic Stress..................................... 57 Critical Incident Stress ...................................................... 59 Conferences/Special Events.................................................... 63 Taxi Host ........................................................ 65 The TaxiHost Program ............................................................ 65 Course Listing ................................................................... 66 Other Justice Institute Courses Emergency Management ........................................................ 68 Fire Safety .............................................................................. 69 Private Security Training Program .......................................... 70 Professional Health Programs ................................................. 70 Information How to Register for a Course .................................................... 4 Course Listings Begin................................................................ 9 Career and Community Studies Staff Vice President's Office Pat Ross, Vice President........... pross@jibc.bc.ca; (604)528-5635 Graham Brown, Supervisor.of Administrative Services ......................... gbrown@jibc.bc.ca; (604)528-5634 Mary Smethurst, Administrative Assistant.......... (604)528-5637 Meenpal Basi, Receptionist................................. (604)528-5608 Steven Schick, Office Support Staff Centre for Conflict Resolution Training Marg Huber, Program Director ........................... (604)528-5613 Jacqueline Friend, Administrative Assistant ....... (604)528-5612 (For a complete staff list, see page 6.) Registration: (604)528-5590 Web site: www.jibc.bc.ca Interdisciplinary Studies Shelley Rivkin, Program Director........................ (604)528-5628 Dennette Retel, Administrative Assistant ............ (604)528-5632 (For a complete staff list, see page 27.) Other Phone Numbers Registration Office .............................................. (604)528-5590 General Inquiries ................................................ (604)525-5422 First Nations Advisor .......................................... (604)528-5621 Library ................................................................ (604)528-5599 Instructional Media Development Centre............ (604)528-5600 General inquiries: (604)525-5422 page 3 Registration - It's easy to register! t! • Justice Institute of B.C. 715 McBride Boulevard New Westminster, B.C. V3L 5T4 Attn: Registration Office ,.,. By phone: (604)528-5590; TDD/TTY: (604)528-5655 (8:30 am - 4:30 pm, Monday to Friday) Register early Many courses fill quickly, so register early to avoid disappoint­ ment. Registrations are accepted on a first-come, first-served basis. Registration cannot be completed until we receive full payment for the course(s). No post-dated cheques will be accepted. (111111111 In person: 8:00 am - 5:00 pm, Monday to Friday By fax: (604)528-5653 NSF cheques A fee of $15 applies to all cheques returned "not sufficient funds." Course cancellations You may deduct tuition fees from your taxable income if the total amount exceeds $100 for the year. Income tax receipts will be issued in February 1999 for all 1998 courses. A full refund of tuition fees will be issued for courses cancelled by the Justice Institute. In every case, as much advance notice as possible will be provided. The Institute is not responsible for participants' expenses (e.g., airline or hotel reservations) if a course must be cancelled. The Institute reserves the right to cancel courses. We truly regret any inconvenience this may cause. Refunds Confirmation of registration Tax deduction Registration fees are refundable provided we receive notification of cancellation one week (7 days) prior to the course date. Refunds are subject to an administrative charge. Transfers We must receive notification regarding transfer from one course to another one week (7 days) prior to the date of the course you are transferring from. Transfers are subject to an administrative Confirmation of registration is sent to students by mail. We are unable to confirm registration by fax. If you have questions regarding your confirmation, please contact a registration representative by telephone at (604)528-5590. Address or name change charge. If your name or address has changed since you last registered for a course at the Justice Institute, please indicate this on the registration form so that we can update your student file. Substitutions Students with disabilities Course substitutions are welcome as long as the substituting participant has completed the course prerequisites. The substituting participant must obtain a substitution form from the Registration Office. Help the Registration Office help you. The Justice Institute has received funds from the Ministry of Education, Skills and Training to provide support to students with disabilities attending courses at the Justice Institute. For further information on the support available, please contact Shelley Rivkin in Career and Community Studies at (604)528-5628 or TDD/TTY 528-5655. In the event of a postal strike, please r� by phone, byJax, or 1:n. person. page 4 Registration: (604)528-5590 Web site: wwvv.jibc.bc.ca Genera/ inquiries: (604)525-5422 REGISTRATION FORM Have you ever taken a course at the Justice Institute of B.C.? □ YES □ NO CURRENT DATE: --------- If YES, Student Identity Number (if known): If NO, please provide us with the day and month of your birth: -------------Have you moved recently? If so, we need your new address. If you have changed your name, we need your previous and current names. The following is my: □ Work address □ Home address LAST NAME FIRST NAME POSITION I MIDDLE NAME ORGANIZATION STREET NAME AND ADDRESS CITY PROVINCE COUNTRY POSTAL CODE EVENING OR HOME PHONE DAY PHONE ) ( ) DISABILITIES/SPECIAL REQUIREMENTS (PLEASE DESCRIBE): ARE YOU OF ABORIGINAL HERITAGE? □ YES □ NO Many of our courses have prerequisites. Please read the course descriptions in our calendar carefully before undertaking to register in a course. COURSE NO. COURSE NAME START DATE Note: Courses are GST-exempt. Fee payment should be submitted with this form. COURSE FEE TOTAL FEE ENCLOSED IS MY COURSE FEE PAYMENT BY: □ Cheque or money order. Cheque issued by: _______________ □ MasterCard I I Exp. □ VISA I I Exp. Name of Cardholder Authorization Number ______________ □ Please check this box if you already receive the Career and Community Studies Calendar from another source, or if you are not interested in future mailings. Justice Institute of B.C., 715 McBride Boulevard, New Westminster, B.C. V3L 5T4 For registration only: phone (604)528-5590; fax (604)528-5653 PLEASE USE ONE REGISTRATION FORM PER s·TUDENT. PHOTOCOPY THIS FORM FOR USE BY EACH ADDITIONAL STUDENT. Registration: (604)528-5590 Web site: www.jibc.bc.ca Genera/ inquiries: (604)525-5422 page 5 Centre for Conflict Resolution Training Whom to Contact Justice Institute of B.C. General Inquiries .................................................. (604)525-5422 Registration Office .................................................................................... (604)528-5590 Library ....................................................................................................... (604)528-5599 Course Calendar and Satellite Location Course Listings Meenpal Basi, Career and Community Studies ..................................... (604) 528-5608 General Information - Conflict Resolution Certificate Program Jacqueline Friend, Administrative Assistant .....jfriend@jibc.bc.ca ....... (604)528-5612 Cindy Teather, Program Assistant .................... cteather@jibc.bc.ca ..... (604)528-5610 Carolyn Eyres, Program Assistant ..................... ceyres@jibc.bc.ca ........ (604)528-5611 Lorraine Savidan, Program Assistant .............. .lsavidan@jibc.bc.ca ..... (604)528-5683 Satellite Locations Maureen Carroll, Program Planner...................mcarroll@jibc.bc.ca ..... (604)528-5617 JUSTICE INSTITUTE OF B.C. OUR VALUES Student-Centred Our programs, courses and services focus on providing practical job-oriented skills to meet the learning and developmental needs of our students. Contract Courses Karen Falk, Program Planner ........................... kfalk@jibc.bc.ca .......... (604)528-5615 Kendra McEown, Program Planner................... kmceown@jibc.bc.ca ... (604)528-5616 Exemptions, Career Orientation Nym Hughes, Program Coordinator ................. nhughes@jibc.bc.ca ..... (604)528-5622 Assessments Lorraine Savidan, Program Assistant ...............lsavidan@jibc.bc.ca ..... (604)528-5683 Nym Hughes, Program Coordinator .................nhughes@jibc.bc.ca ..... (604)528-5622 available to all. Program Guidance Karen Falk, Program Planner ........................... kfalk@jibc.bc.ca .......... (604)528-5615 Kerry Gruber, Program Planner ........................ kgruber@jibc.bc.ca...... (604)528-5618 Kendra McEown, Program Planner................... kmceown@jibc.bc.ca ... (604)528-5616 Maureen Carroll, Program Planner................... mcarroll@jibc.bc..ca ..... (604)528-5617 Innovative We believe new ideas and new ways of Family Mediation Lee Turnbull, Program Coordinator................. .lturnbull@jibc.bc.ca .... (604)528-5614 Positive and Supportive We strive to maintain a positive, supportive and safe learning and First Nations Negotiation Skills Certificate Program Marg Huber, Program Director......................... mhuber@jibc.bc.ca ...... (604)528-5613 Jacqueline Friend, Administrative Assistant .....jfriend@jibc.bc.ca ....... (604)528-5612 Clifford White, First Nations Negotiations Training Liaison .............................................................................. (604)929-3455 Karen Falk, Program Planner (Contracts) ......... kfalk@jibc.bc.ca .......... (604)528-5615 Accessible We believe learning and employment opportunities should be equitable and providing learning build on our successes, and ensure flexibility and creativity. working environment. Quality-Driven We are committed to excellence and continuous improvement, reflecting the highest standards in justice and public safety. page 6 Registration: (604)528-5590 Web site: www.jibc.bc.ca General inquiries: (604)525-5422 Conflict Resolution Training at the Justice Institute Training Offered The Centre for Conflict Resolution Training provides interest­ based dispute resolution training through open registration courses, both on campus and at satellite locations across B.C. (see page 18). We also offer training on a contract basis and can design or tailor training to meet specific needs (see next column). Established in 1986, the Centre is well known in North America for providing comprehensive and high quality training. Courses can be taken individually (provided prerequisites are met) or applied towards a Certificate in Conflict Resolution or a First Nations Negotiation Skills Certificate. The First Nations Negotiation Skills Certificate is also offered on a contract basis to First Nations Tribal Councils or Bands (see page 20). In order to receive a certificate, all required course work must be completed and a skills assessment passed. Training Format The training is experiential and skills building, using group work and role-play with feedback as primary instructional methods. Instructors provide a supportive environment and a theoretical framework on which to base the conflict resolution skills; coaches are used to give individualized feedback. The courses are generally limited to 20 participants for a small student-to-instructor/coach ratio. For information regarding courses being offered at our downtown Vancouver location, please refer to the course descriptions for our Lower Mainland sites (starting on page 9). For information regarding courses being offered at our out-of­ town sites, please refer to the Satellite Locations and Course Listings section found after the coµrse descriptions for our out­ of-town sites (page 18). For further information on satellite locations, please contact Maureen Carroll by e�mail: mcarroll@jibc.bc.ca; fax: (604)528-5640; or telephone/voice mail: (604)528-5617. Contract Training Training is available on a contract basis to groups that would like courses brought to their site, both locally and out-of-town. Courses offered on a contract basis can be those already developed, or they can be designed or tailored to the specific needs of the group. Examples of situations/issues that participants face in their day-to-day work can be incorporated into the training and used during role-play practice. Participants in contract courses will receive credit in the Conflict Resolution Certificate Program. The type of credit will depend on the content of the course. Costs for contract courses vary according to content, the amount of design work required, and the location of the course. For more information on contract courses, including course descriptions, formats, and costs, contact Karen Falk at (604)528-5615 or Kendra McEown at (604)528-5616. Instructional Team Our instructors and coaches are dispute resolution specialists who bring experience and skills from business, education, law, counselling, and human relations backgrounds. Many are also mediation practitioners. Working in the Dispute Resolution Field Participants Several professional practitioner organizations have recently set standards for mediators. The Centre is committed to providing the classroom training components that will meet these standards. For more information on a career in mediation, the applicable standards, and the certification process, contact the following organizations: Participants represent a diverse mix of personal and professional backgrounds from the public and private sectors as well as community-based organizations. Most students are from B.C.; others come from across Canada, the U.S., and overseas. Satellite Locations Courses in the Justice Institute Conflict Resolution Certificate Program are offered at various locations throughout B.C. Our instructors and coaches travel to these locations to deliver the training, and the local community organization or community college acts as host. Registration: (604)528-5590 Web site: www.jibc.bc.ca We offer career orientation sessions to help individuals plan their course work and to provide information about the dispute resolution field. For date/location information, call Reception at (604)528-5608. • The Mediation Development Association of B.C. (604)524-4552 • B.C. Arbitration and Mediation Institute - (604)736-6614 • Family Mediation Canada - (519)836-7750 • Society of Professionals in Dispute Resolution, B.C. Chapter (604)739-7002 General inquiries: (604)525-5422 page 7 Certificate in Conflict Resolution The Certificate in Conflict Resolution is a 210-hour (30-day) program that is intended to be taken over a period of one to three years to allow for the integration of skills. The program is made up of five required core courses totalling 119 hours (17days) and 91 hours (13 �ays) of electives. The 210 hours are based on full attendance at all courses. (See "Course Progression" in the next column .for the order in which to take the courses.) To receive the Certificate in Conflict Resolution, students must successfully complete a competency-based assessment in conflic;t resolution/negotiation. Admission to the Program There is an application process for the Conflict Resolution Certificate Program. You do not have to apply for admission prior to taking a course. You may apply at the beginning of your program or after you have taken several courses. All of your previous conflict resolution courses taken through th,e Centre will be credited towards the Certificate Program. You must be enrolled in the Certificate Program to take the assessment. For an application package, please contact the Centre at (604)528-5608. To request candidacy, please submit your completed application form with a $75 program application fee to Cindy Teather, Program Assistant, Centre for Conflict Resolution Training. Core Courses (page 9) • Dealing with Interpersonal Conflict (CRllOA) (formerly CRlOO) or Resolving Conflict in the Workplace (CR.110B) (formerly CR763) • Dealing with Anger (CR200) • Negotiation Skills Level I (CR260) (formerly CRSOO) • Mediation Skills Level I (CR250) (formerly CR300) • Negotiation Skills Level II (CR360) (formerly CR600) Core courses provide a theoretical framework and emphasize skill development. Course learning objectives are achieved through instructor presentations and demonstrations, large and small group exercises, discussions, and structured practice sessions. The last day of each core course consists of small group videotaped role-play sessions facilitated by trained coaches. Students are encouraged to bring a VHS videotape to record their simulations. Electives (page 11) Electives allow for skill building in areas of your choice and an opportunity to focus on specialized areas such as family mediation, business, and group work. Course Progression There is some flexibility in planning the order of your courses. We recommend that you use the general progression outlined below. You may wish to contact a Program Planner for assistance with course selection and sequencing. • Critical Skills for Communicating in Conflict (CR102) (formerly CR735) (elective) • Dealing with Interpersonal Conflict (CRllOA) (formerly CRlOO) or Resolving Conflict in the Workplace (CRllOB) (formerly CR763) You may take the following courses in any order, provided you meet the prerequisites indicated in the course descriptions: • Dealing with Anger (CR200), Negotiation Skills Level I (CR260) (formerly CRSOO), Mediation Skills Level I (CR250) (formerly CR300), and 91 hours of Electives Continue with: • Negotiation Skills Level II (CR360) (formerly CR600) • Conflict Resolution/Negotiation Assessment "Reality Check" (CR910) (formerly CR842) Completion of your course work is recommended before you take your assessment: • Conflict Resolution/Negotiation Skills Assessment (CR950) (formerly CR599) Course Exemptions You may request that training in conflict resolution taken outside the Justice Institute be considered for equivalency credit, provided it is similar in format and content. Please make this request in writing at the time of your program application, and provide detailed documentation of previous training. Please allow up to three weeks for processing of your exemption request. Contact Nym Hughes at (604)528-5622. Information for Participants TIME AND LOCATION OF CLASSES Unless otherwise indicated under individual course listings, courses will be held at the Justice Institute from 9:00 am to 5:00 pm. Check the video monitor by the main reception desk for your classroom number. ATTENDANCE Participation in class activities is essential to achieving course learning objectives; participants must therefore attend each pageB Registration: (604)528-5590 Web site: www.jibc.bc.ca Genera/ inquiries: (604)525-5422 course in its entirety. Enrol early, as many courses fill well in Refunds are subject to an administrative charge of $25. This advance. policy also applies to assessments. PARKING REDUCE, REUSE, RECYCLE (} Parking at the JI campus is free of charge. In support of the JI's "Green Policy," you are encouraged to bring your own "travel mug" for beverages, and to use designated containers for recycling aluminum cans, bottles, and paper. LIBRARY All students attending courses at the JI are welcome to use the library. The library is open from 8:00 am to 5:00 pm, Monday to Friday, and library staff are available to provide reference services. A screening room is available for viewing audio-visual items, and an audio-visual catalogue can be purchased for $7. Photocopy charges are 20 cents a page. While any student may use the library, borrowing privileges are limited to students enrolled in the Conflict Resolution Certificate Program. Others may borrow through interlibrary loan. Contact the librarian at your ministry, office, community college, university, or public library. The Centre for Conflict Resolution Training has a new database system. As part of the conversion, we have changed all of our course numbers. Courses in this calendar are listed under their new numbers, with their old numbers included for your reference. All of the courses you have already taken under the old numbers will be credited to you. Please double-check to ensure that you do not accidentally take the same course twice! FOOD ON CAMPUS Cafeteria hours of operation are from 6:30 am to 4:00 pm Monday through Friday. Vending machines are located in the atrium. Food is not permitted in the classrooms. PAY PHONES Certificate in Conflict Resolution Course Descriptions Pay phones are located on the ground floor of the building. Core Courses STUDENT MESSAGE/BULLETIN BOARD Courses marked an asterisk (*) may be taken as electives in the Management Development for Residential Settings Certificate Program. A general student message/bulletin board is located on the ground floor leading to the cafeteria. For information about the conflict resolution field and to sign up for assessment practice groups, see the Conflict Resolution bulletin board on the second floor of the classroom block. INSTRUCTOR SUBSTITUTIONS AND LOCATION CHANGES It may be necessary to substitute a different instructor for the courses listed. Every effort will be made to ensure that the instructor will be as indicated. The Centre also reserves the right to change the location of any course due to space restrictions on campus. Participants will be notified of changes in course location at least one week before the course starting date. VIDEOTAPES Students are encouraged to bring a VHS videotape to record their practice sessions in core courses. Blank video cassettes can be purchased at the JI Library for $5. REFUNDS Registration fees are refundable provided notification of cancellation or transfer is received by the Registration Office at least seven calendar days before the course/assessment date. Dealing with Interpersonal Conflict (CR110A)* (Formerly CRlOO) This course focuses on the dynamics and sources of conflicts, and explores ways to resolve them more effectively. Participants will have an opportunity to assess their own conflict style and to broaden their range of approaches. The course examines conflict attitudes and beliefs, conflict theory, defensiveness, and the role of assumptions and emotions. It includes specific concepts and skills useful in resolving interpersonal conflicts. Emphasis is on increasing self­ awareness and skill development through structured exercises and simulation. Videotape will be used on the final day. This course is equivalent to CRl 10B and is a prerequisite for all other core courses. Take either CR110A or CRl 10B, not both. Length: Three days (21 hours) Date(s): January 27-29, Joan Balmer February 11-13, Wendy Hilliard March 4-6, Jim Toogood March 18-20, Joan Balmer April 15-17, Wendy Hilliard April 29 - May 1, Ron Monk May 20-22, Mario Govorchin June 9-11, Kelly Henderson July 14-16, Jill Schroder (continued on next page) Registration: (604)528-5590 Web site: www.jibc.bc.ca General inquiries: (604)525-5422 page 9 Fee: July 20-22, Jill Schroder; at BCIT Downtown Education Centre, 555 Seymour Street (at Dunsmuir), Vancouver August 4-6, Kelly Henderson August 24-26, Kelly Henderson $350 Resolving Conflict in the Workplace (CR11 OB) (Formerly CR.763) This course is equivalent to Dealing with Interpersonal Conflict, but focuses on workplace conflict situations. The course explores the dynamics of conflict, both generally and in the work environment. Emphasis is on partici­ pants' own conflict styles at work, effective communication, and collaborative conflict resolution. This course will be of particu­ lar value to managers and supervisors who wish to expand their leadership skills. This course is equivalent to CRl lOA and is a prerequisite for all other core courses. Take either CR110A or CR110B, not both. Length: T hree days (21 hours) Date(s): January 19-21, Jim Toogood January 26-28, Ed Jackson; at BCIT Downtown Education Centre, 555 Seymour Street (at Dunsmuir), Vancouver February 2-4, Kelly Henderson February 25-27, Nancy McPhee March 16-18, Jill Schroder March 24-26, Gary Harper April 1-3, Joan Balmer April 21-23, Nancy McPhee April 27-29, Gary Harper; at BCIT Downtown Education Centre, 555 Seymour Street (at Dunsmuir), Vancouver May 19-21, Deborah White June 17-19, Joan Balmer July 6-8, Joan Balmer July 22-24, Gary Harper August 12-14, Jim Toogood August 18-20, G. Harper $350 Fee: Mediation Skills. Level I (CR250)* (Formerly CR300) Mediation is a practical method for helping other people resolve their conflicts and attain mutually satis­ factory outcomes. This course introduces the concepts, skills, and techniques needed to mediate disputes, such as determining whether mediation is appropriate, the role of the mediator, guiding the process, managing emotions, and using commun­ ication skills as a mediator. Participants will have opportunities to mediate simulated disputes involving co-workers, customers, committee members, neighbours, parents/teens, and co­ parents. Emphasis is on skill development through simulated mediations. Assistance is provided by trained coaches and video feedback. Prerequisite(s): CRllOA or CRllOB. Dealing with Anger (CR200)* Angry, hostile, or resistant feelings and behaviours are com­ monly generated in conflict situations. Efforts to resolve the conflict may be ineffective if these feelings are ignored or denied. This course builds on the material in CRllONCRllOB, and presents theory, skills, and approaches for managing our own angry feelings and behaviours and responding to anger in others. Topics such as anger triggers, self-management, de­ fusing skills, the origins of personal expressions of anger, and disengaging from angry encounters will be explored. Emphasis is on self-awareness and skill development through small-group exercises and videotaped practice sessions on the final day. Prerequisite(s): CRllOA or CRllOB. page 10 Registration: (604)528-5590 Length: Three days (21 hours) Date(s): January 21-23, Mario Govorchin February 4-6, Stacey Holloway March 9-11, Joan Balmer; at BCIT Downtown Education Centre, 555 Seymour Street (at Dunsmuir), Vancouver March 11-13, Wendy Hilliard April 6-8, Elizabeth Azmier-Stewart April 27-29, Joan Balmer May 5-7, Nancy McPhee May 27-29, Joan Balmer June 8-10, Elizabeth Azmier-Stewart June 15-17, Mario Govorchin; at BCIT Downtown Education Centre, 555 Seymour Street (at Dunsmuir), Vancouver June 22-24, Stacey Holloway July 8-10, Mario Govorchin July 28-30, Stacey Holloway August 11-13, Nancy McPhee August 17-19, Nancy McPhee; at BCIT Downtown Education Centre, 555 Seymour Street (at Dunsmuir), Vancouver August 25-27, Joan Balmer Fee: $350 Length: Three days (21 hours) Date(s): January 26-28, Karen Haddigan February 16-18, Elizabeth Azmier-Stewart March 2-4, Kelly Henderson March 23-25, Karen Haddigan April 1-3, Deborah White; at BCIT Downtown Education Centre, 555 Seymour Street (at Dunsmuir), Vancouver April 14-16, Ed Jackson May 13-15, Elizabeth Azmier-Stewart June 10-12, Ron Monk July 8-10, Karen Haddigan; at BCIT Downtown Education Centre, 555 Seymour Street (at Dunsmuir), Vancouver July 13-15, Kelly Henderson August 5-7, Ed Jackson August 19-21, Deborah White $350 Fee: Web site: www.jibc.bc.ca Genera/ inquiries: (604)525-5422 Negotiation Skills. Level I (CR260) (Formerly CRS00) Negotiation skills are essential in daily interactions with others to help individuals get what they need and want. Traditional approaches to negotiation promote competitive tactics, often resulting in unsatisfactory outcomes for one or both negotiators. Collaborative or interest-based negotiation aims for agreements that respond to the interests of both parties. This course introduces the skills, theory, and process for applying interest-based negotiation in a variety of work and day-to-day situations. Participants will learn to pre­ pare for negopations, assess their alternatives, build a climate of collaboration, get beyond stubborn positioning, and develop agreements that work for both sides. Required reading: Getting to Yes by Roger Fisher and William Ury, Penguin Books, 2nd ed., 1992. Prerequisite(s): CRll0A or CRll0B. Length: Three days (21 hours) Date(s): January 20-22, Wendy Hilliard February 9-11, Deborah White February 16-18, Kelly Henderson; at BCIT Downtown Education Centre, 555 Seymour Street (at Dunsmuir), Vancouver February 24-26, Gary Harper March 10-12, Ron Monk April 7-9, Ron Monk May 4-6, Wendy Hilliard May 21-23, Elizabeth Azmier-Stewart May 25-27, Wendy Hilliard; at BCIT Downtown Education Centre, 555 Seymour Street (at Dunsmuir), Vancouver June 1-3, Ron Monk June 24-26, Ron Monk July 21-23, Deborah White August 17-19, Mario Govorchin $350 Fee: Negotiation Skills, Level II (CR360) (Formerly CR600) This course applies the negotiation process and skills from the Level I course to more complex negotiations. Content includes negotiator assertiveness and style, identifying and responding to competitive tactics, assessing power dynamics, and resolving impasses. Emphasis is on skill development through simulated negotiations, with assistance and feedback from trained coaches. Required reading: Getting Past No by William Ury. Prerequisite(s): CRll0A or CRll0B, CR200, CR250, CR260. Length: Five days (35 hours) Date(s): January 28-30 & February 2-3, Michael Fogel March 5-6 & 9-11, Dale Zaiser April 16-17 & 20-22, Mario Govorchin May 25-29, Dale Zaiser June 17-19 & 22-23, Karen Haddigan July 13-17, Deborah White July 28-30 & August 4-5, Mario Govorchin August 24-28, Dale Zaiser Fee: $575 Registration: (604)528-5590 Web site: www.jibc.bc.ca Elective Courses Asserting Yourself Under Pressure (CR104)* (Formerly CR702) This course is for people who are usually assertive but who sometimes over-react or sell themselves out in difficult conflict encounters, such as when dealing with powerful, aggressive individuals, or in high-risk, high-stakes situations. The result is often a diminished relationship or unmet goals. Assertively expressing your needs, thoughts, feelings, and beliefs is essential to improving self-esteem and enhancing relationships. It is also a key element in ensuring mutual understanding and respect, especially when strong feelings are involved. Recommended: CRll0A or CRll0B to be taken prior to this course. Length: Two days (14 hours) Date(s): January 29-30, Nancy McPhee; at BCIT Downtown Education Centre, 555 Seymour Street (at , Dunsmuir), Vancouver February 12a13, Mario Govorchin March 2-3, Mario Govorchin March 30-31, Nancy McPhee April 14-15, Jill Schroder May 11-12, Gary Harper June 1-2, Mario Govorchin June 25-26, Jill Schroder July 20-21, Nancy McPhee $250 Fee: Critical Skills for Communicating in Conflict (CR102)* (Formerly CR735) This course focuses intensively on commun­ ication skills essential for effective mediating, negotiating, or resolving of interpersonal conflict. It is recommended for anyone entering the Certificate Program, and would also be helpful as an isolated learning experience. Each skill will be demonstrated and then practised in short exercises involving conflict situations. Specific skills include: non-judgmental listening, clarifying, questioning, reframing, and assertive, non­ defensive communication. Prerequisite(s): none. Length: Two days (14 hours) Date(s): January 15-16, Jill Schroder February 19-20, Elizabeth Azmier-Stewart March 9-10, Deborah White March 26-27, Mario Govorchin April 14-15, Gary Harper May 21-22, Ed Jackson June 15-16, Wendy Hilliard July 2-3, Gary Harper July 27-28, Nancy McPhee August 10-11, Mario Govorchin $250 Fee: Genera/ inquiries: (604)525-5422 page 11 Criticism: How to Give and Receive It (CR206)* (Formerly CR706) Critiquing the work or behaviour of others can be one of the most difficult tasks that we perform. As individuals, colleagues, supervisors, and managers, we are often called upon to give criticism. If done well, it can be an opportunity for growth and increased understanding. If done poorly, it can damage relationships, limit opportunities, and increase stress. In this course, participants will explore and practise the essential elements of giving and receiving constructive criticism. Prerequisite(s): CRll0A or CRll0B. Length: Date(s): Two days (14 hours) February 16-17 June 25-26 Fee: $250 Instructor(s): Deborah White Handling Conflict on the Telephone (CR101) Dealing with angry people and trying to resolve conflict over the phone can be particularly challenging. This one-day course will focus on learning and practising effective para-verbal and verbal skills for defusing anger and resolving conflict, with an emphasis on the use of the voice. The course will be of interest to people who want to develop more skills for responding effectively to anger and conflict over the phone, and will be of particular interest to those with limited experience in the program. Prerequisite(s): none. Length: Date(s): One day (7 hours) February 23 June 12 $125 Fee: Instructor(s): Dale Trimble, M.A. (Formerly CR830) This course examines cultural differences in communication and their impact in conflict situations. The con­ tent includes applications in the workplace and will be useful in communications with co-workers and clients. The goal is to learn ways to prevent intercultural conflict from occurring through miscommunication. We will explore attitudes, be­ haviours, triggers, frameworks, and verbal and non-verbal messages as they relate to culture. Through structured exercises, discussion, and role plays, participants will have opportunities to increase flexibility in the use of communication skills and develop a greater awareness of the role of culture in conflict. The course builds on skills developed in CRll0A or ll0B (formerly CRlO0 or CR763) and takes a universal (not ethnocentric) approach to intercultural communications, and one that can be widely applied in a variety of situations without the presumption of prior cultural knowledge. While this is not a course on understanding the numerous cultures of the world, the skills developed can be used by the participants to gain a better understanding of cultures. Prerequisite(s): CRll0A or CRll0B. Registration: (604)528-5590 1\vo days (14 hours) March 18-19 July 23-24; at BCIT Downtown Education Centre, 555 Seymour Street (at Dunsmuir), Vancouver Fee: $250 Instructor(s): Ed Eduljee, Valerie Dudoward, Marg Huber Making It Hard to Say No - Negotiating with Difficult People (CR362)* (Formerly CR767) The negotiation model presented in the core courses provides a useful framework for negotiating mutually satisfying agreements. Yet problems emerge when we apply this model to people who only want to win. The question is how to find common ground and move towards joint problem solving with individuals who are confrontational, inflexible, reluctant, and unreasonable. This course focuses on the techniques of effective negotiation in difficult situations. Participants will learn the five-step strategy presented in William Ury's book Getting Past No. Prerequisite(s): 1\vo core courses. Recommended: CR102 to be taken prior to this course. Length: Date(s): 1\vo days (14 hours) February 26-27 June 10-11 Fee: $250 Instructor(s): Arthur Ridgeway Managing the Hostile Individual (CR108) lntercultural Communication: Bridging the Divide in Conflict Situations (CR552) page 12 Length: Date(s): (Formerly CR753) This course is for high-risk professionals who have not taken other courses in the program. Many professionals find themselves the target of hostile or aggressive behaviour as a regular part of their jobs. Dealing with these encounters inevitably requires emotional energy and frequently results in increased stress. This course provides alternatives for construc­ tively managing hostile individuals. Attention is given to risk factors and ensuring personal safety. Participants will have an opportunity to identify factors that escalate the level of hostility, identify personal responses to hostile behaviow; learn and practise a model for defusing hostility, and increase skills in constructively confronting problem behaviour. Prerequisite(s): none. 1\vo days (14 hours) February 19-20; at BCIT Downtown Education Centre, 555 Seymour Street (at Dunsmuir), Vancouver May 11-12 Fee: $250 Instructor(s): Mario Govorchin Length: Date(s): IM ❖i Reconciling Differences: Personality and Behaviour (CR834) Daily we find ourselves clicking easily with some people while struggling hard to get on the same wavelength with others. In conflict situations, we are continually challenged and confront­ ed with differences in perspective, style, need, and emotion. If not handled effectively; individual preferences can lead to Web site: www.jibc.bc.ca General inquiries: (604)525-5422 animosity, communication breakdown, and lasting damage to our relationships. Understanding the interpersonal dynamics underlying behaviours is an essential skill in the conflict resolution process. Through working with personality preferences as measured by the Myers-Briggs Type Indicator and differences in interpersonal needs as measured by Fundamental Interpersonal Relationship Orientation Behaviour (FIRO-B), participants will gain an understanding of how these factors contribute to conflict and can be used to facilitate its resolution. Prerequisite(s): Two core courses. Length: Date(s): Two days (14 hours) April 1-2 June 8-9 $270 (course fee includes test instruments) Fee: Instructor(s): Arthur Ridgeway Shifting from Positions to Interests (CR302) (Formerly CR748) Whether in the context of negotiation, mediation, or interpersonal conflict, people adopt positions and offer solutions in order to meet their underlying interests. Working towards interest-based resolutions requires skill in clarifying and understanding the wants, needs, concerns, and fears that support the opposing positions. This course is designed to help participants reach positive outcomes through a deeper exploration of positions, interests, and intentions. Participants will enhance skills aimed at eliciting underlying interests, illuminating blocks, facilitating processes, establishing positive outcomes, and generating a wider range of choices. Prerequisite(s): Two core courses. Recommended: CR102 to be taken prior to this course. Length: Date(s): Fee: Two days (14 hours) February 24-25, Arthur Ridgeway March 30-31, Arthur Ridgeway; at BCIT Downtown Education Centre, 555 Seymour Street (at Dunsmuir), Vancouver June 1-2, Deborah White $250 Unfinished Business (CR316) (Formerly CR768) Withheld feelings of anger, hurt, mistrust, and resentment often impede the process of resolving a conflict. Unreasonable demands, attacks, and outbursts are symptomatic of unfinished business that clouds present issues. Judgments prevailing throughout a relationship lock out perceptions of the other and limit the options for resolution. These judgments need to be cleared in order to begin re-establishing trust and building a foundation of cooperation. This course focuses on developing skills for getting past unfinished business by clearing judgments, acknowledging hurt, reducing defensiveness, and working towards a trusting relationship. It focuses on personal and work-related conflicts. Prerequisite(s): Two core courses. Length: Date(s): Two days (14 hours) May 14-15 July 8-9 Adventures in Conflict (CR106) For a course description, see page 15. Electives for Working with Groups and Organizations Building Consensus (CR516) (Formerly CR733) In recent years, there has been an increase in the use of collaborative approaches to dispute resolution. This shift towards group involvement in decision-making has not always been successful. As an ideal, consensus decision-making has tremendous appeal, with benefits such as team building, commitment, and conflict resolution. Elements for building consensus are relatively simple to understand; the challenge is to learn to apply the elements effectively. This course is designed to help participants understand the conditions that must exist for consensus decisions to be made, procedures for preparation of the involved parties, processes and guidelines to follow for consensus, and participant skills necessary for reaching consensus. Prerequisite(s): At least two core courses. Length: Date(s): Fee: Two days (14 hours) March 2-3, Karen Haddigan May 12-13, Arthur Ridgeway July 6-7, Arthur Ridgeway; at BCIT Downtown Education Centre, 555 Seymour Street (at Dunsmuir), Vancouver $250 Group Dynamics (CR504) (Formerly CR804) New dynamics emerge when we apply conflict resolution skills and processes to a group setting. We need to be aware of how groups function differently from two­ party systems if we are to be effective group members or leaders. This course looks at group dynamics such as: group role functions and leadership, how team building occurs, participation levels, power struggles, hidden agendas, how to manage disruptive behaviour, value differences, and how to balance group and individual needs. Participants will learn how to adapt the two-party conflict resolution model, make col­ laborative decisions, and resolve conflicts in groups. They should have a working knowledge of the conflict resolution model and a basic understanding of communication skills. Prerequisite(s): At least two core courses. Two days (14 hours) February 5-6 May 28-29; at BCIT Downtown Education Centre, 555 Seymour Street (at Dunsmuir), Vancouver $250 Fee: Instructor(s): Karen Haddigan Length: Date(s): Fee: $250 Instructor(s): Arthur Ridgeway Registration: (604)528-5590 Web site: www.jibc.bc.ca General inquiries: (604)525-5422 page 13 Challenges of Facilitating (CR508) (Formerly CR844) This course builds on conflict resolution principles. It is for facilitators who would like additional skills and strategies for dealing with the more challenging aspects of facilitation within their organizations and groups. The course reviews the basics of facilitation; the focus, however, will be on challenges identified by course participants as well as common pitfalls, such as: remaining objective; tracking multiple issues; managing arguments, conflicts, and impasses; and dealing with problematic behaviours. Through discussion, exercises, simula­ tions, and role play, the course will help facilitators move through facilitation challenges and develop criteria for deter­ mining the limits of the facilitation role. Prerequisite(s): At least two core courses. Recommended: CR504. Length: Two days (14 hours) Date(s): June 8-9 Fee: $250 lnstructor(s): Karen Haddigan Facilitating Multi-Party Disputes (CR505) (Formerly CRB0S) Are you being challenged to adapt your conflict resolution skills to more complex, multi-party settings? This course will help you make that shift by: exploring and building skills in process design and agenda setting, moving from mediation to collaborative decision-making in groups, dealing with parties and their constituencies, examining how cultural considerations affect shared decision-making, managing the emotional dimate in more complex settings, coming to closure, and achieving settlement. This course is for people who facilitate between multiple groups or organizations. Prerequisite(s): At least two core courses. Length: Date(s): Location: Two days (14 hours) March 12-13 BCIT Downtown Education Centre, 555 Seymour Street (at Dunsmuir), Vancouver Fee: $250 Instructor(s): Sally Campbell Mediating Discrimination and Harassment Complaints (CR514) (Formerly CR822, Mediating Workplace Conflicts and Harassment Complaints) For a course description and date(s), see page 16. Negotiating within a Labour Context (CR501) This course is for people who work within a unionized labour environment and want to improve their negotiation skills as well as workplace relationships. This course focuses on practising the skills of being interest-based, being solution­ focused, maintaining cooperative approaches and attitudes, separating the words from the message, and developing the "dispassionate self." Those who have negotiating as a core component of what they do will find this course particularly useful. Prerequisite(s): CRll0A or CRll0B or equivalent. page 14 Registration: (604)528-5590 Length: Date(s): Location: Two days (14 hours) April 30 - May 1 BCIT Downtown Education Centre, 555 Seymour Street (at Dunsmuir), Vancouver $250 Fee: Instructor(s): Deborah White and Larry Gregg, Senior Mediator and Director of Administration at the Labour Relations Board ldWI Organizational Culture and Conflict (CR512) (Formerly CR704, Conflict in Organizations) The culture of an organization can be thought of as the shared beliefs and behaviours of its members. Organizational culture has a significant impact on the types of conflict that arise and the manner in which conflicts are (or are not) addressed. Differences in culture between different parts of an organization can them­ selves be a significant source of conflict. This course aims to increase participants' understanding of organizational culture and to examine how it arises and how it may be changed. In addition, through case studies and participants' own experience, the applicability of win-win, interest-based approaches to conflict in organizations will be explored. Prerequisite(s): at least two core courses. Length: Date(s): Location: Two days (14 hours) June 18-19 BCIT Downtown Education Centre, 555 Seymour Street (at Dunsmuir), Vancouver Fee: $250 lnstructor(s): Michael Talbot Influencing Decision-Making and Change (#MGMT210)* For a course description and date(s), see page 49. For other courses of interest in the Management category, please see pages 48 to 49 in this calendar. Summer Institute for Educators The institute provides an. opportunity for educators to take more specialized wurses in A concentrated time period. Participants may t1nrol in individual courses or the whole institute, Please note that some courses are also offered at other times. For details, see Interdisciplinary Studies course listings. Teaching Conflict Resolution Survival Sldll, with Stories and Drama (CR779) Pesigned to help teachers addrt!RS goals of personal planning, thi.s courSti focuses on the use of story. drama, and writing TO promote practical. est�in-building skills �uch u �if-control, self-management. active hsrentng. assertiveness, and problem Web site: www.jibc.bc.ca Genera/ inquiries: (604)525-5422 solving. Dep.nning with stories of schoolchildren in typir· Prc:,gram .Graduates . and Practbing: .Mediators �· ma,�. · ... . ,. . . , !$._$ttlwwhofe , 'awM4ww .··· . . � -�4iU«k �ty CltfJ0.7) � �l\8S � tM partiN in �Q09:·may ��e � pia<:e of� s•ons. 1 hey . •10C'CUf u c&:uct.tffs �f !he seaioa ot - •�one CO�OBJ � �:. � and conversa­ proeessand present � a·key �us their own set '1>f eka�; Pt � tssemital a the mediator �utt them kt dl¢kmt-. f)i()du¢ve maitrnmunJ1)' se,Un�s. The knowltd,e and skill areas t·mpha-blzt-u thro11ghout the pro&ram were d¢termined and upuated vtith the hdp or employers and chiiJ. and yc,u:r,h care practidon¢ri:, resear.cll into the curr�ot litt!ra�r�, and the p:-opc,sed critrria for co.1iftcatt,)n by the Child and Youth Care A.'<.--10t..iatlon of Brlti�h Columbia. Web site: www.jibc.bc.ca General inquiries: (604)525-5422 The pro:p;am is ba8ed c.a the lw' l:1dl, "\-aluu, at'tJ rra�• iow.d l:n t1wee rb�el'ical "'i'Proaclies: tb-e Resilience Mod,-J, tM Fsydlo-«luutiOn Modf-l; and Pwit:ive Pee-r Cttltute. 11w fundamental principles of each of these. theM"etical fta:l'l'\eWodl.lS -'l-Fe that adeles�i.:e must be viewed from a Nm-math e Deve1Qpme1M pt,rspecth�, that each} outb is rtU\� the often difficult trans1tion f.rnm childhood to adulthood m the be,t t •">f tbcir abilities, gh't"n thek drcum.c;tan.:es, that ea("h you h m1J$t b,: 1tiew-ed as a unique intlhidual with ngtlu, abilities, and needs; and that evt:ry vouth W-rU1t.s. to feet v;ihted. re,pected, and uud>!rstood. ,-err .. Pal'ticiplllUS will learn the imptman,·e of self-aw .'lreness when working with youth, strategies for huildini relationships with you1h, the significant influence of both family antl culture on their work, intervention strategies for difficult situations, and rtsks and stressors that affect youth. They will also l<'am effectlvit written and verbal commnnicat1on, methods for re-solving c('lnflict, strategies for working ·within the con tn1. of sy5tems, and prr1crical methods for self-care. There are 20 days of training. The 16 cnre days are offared i11 four part:. of four days each. The fnur pa1ts must be taken in se4uenc� with the same grc,up of participants. Four l!ays of youth care-relatekdays. Courses are scht!dult>d as follows: • Understanding Chilill be gh•cn to registrants who successfully cotnpkte the program re(f1lirem�nb. Upon acceptance, applicants muit pay a deposit of $100 to hold their i.eat. During 1998, rbe programs win he offetcd on the followb1g dates only: Web site: www.jibc.bc.ca General inquiries: (604)525-5422 Advanced Child and Youth Option (#CSA 1308) Length: 10 days Date(s): April 30; May 1-2, 14-16, & 27-30 Fee: $750 _Advanced Adult Survivor Option (#CSA 130A) Length: 10 days Date(s): November 19-21; December 3-5 & 17-19 Fee: , .\ $750 Instructors include: Cheryl Bell-Gadsby, M.A., R.C.C.; Nancy Buzzell, Ph.D.; Liz Choquette, R.N., B.Sc.N., R.C.C.; Natalie Clark, M.S.W.; Marie Jose-Dhaese, Ph.D.; Naomi Ehren-Lis, M.S.W.; Margaret Jones-Callahan, M.A.; Maureen McEvoy, M.A.; Brenda Rudko, M.A., ABS; Lisa Shatzky, M.S.W.; Pam Sleeth, M.A.; Heather Whiteford, M.S.W.; Maggie Ziegler, M.A. Nine days Length: Date(s): March 23-27 & April 20-23 Location: Northwest Community College in Hazelton (1525 Omenica Street) $1,150 Fee: IM❖i The Art of Running a Private Practice: Small Business Skills for Therapists (#EP506) For a course description, see page 39 in the Counselling category. Two days Length: March 7 & April 4 Date(s): Fee: $175 Instructor(s): Monica Franz, B.A., DVATI, RCAT SPECIAL EVENT <:hiid Sexual Abuse Support Worker Training Program This program 1s tm ftiont U,re and 'lther ·t�ff ho Wlltk in a !mpport atpac,cy with adll'lis who I · ve he n elGuaUy ab1;1.'l«d In childhood. A certificate of chiewment will be given t<) ��stranti, wno succes folly comple1e thtt program reqmfl'meuts. P. B Supporting Adult Survivors (#cSA 134A) This six-day program explores the impact of child sexual abuse on the adult survivor, provides an overview of the coping mechanisms of survivors, examines common crises that may prompt the survivor to seek help, and discusses a range of relevant treatment models. Participants will define an appropriate role of the support worker in working with the survivor in the context of the larger treatment system, and will have opportunities to develop and practise skills in supportive interventions and effective advocacy within an empowerment framework. Current issues and practice challenges for the support worker will be highlighted and addressed. Length: Six days February 19-21 & March 5-7 Date(s): Fee: $325 Instructor(s): Heather Whiteford, M.S.W., and Nancy Buzzell, Ph.D. Supporting Child, Adolescent, and Adult Survivors Co-sponsored with Northwest Community College. For a detailed course brochure, contact Amber Hall at (604)528-5620. To register, contact Northwest Community College a.t (250)842-5291. Race and Culture: Ethical Challenges for Counsellors and. Social Service Providers (#EP266) Co-sponsored with the Multi-Cultural Concerns Committee, B.C. Association of Social Workers (BCASW). For a course description, see page 63 in the Conferences/Special Events category. Two days Length: March 13-14 Date(s): $125 for BCASW members; $150 for non­ Fee: members; group rate: $135 per registrant (3 or more registrants from same agency or organization) Instructor(s): Jessica Henderson Daniel, Ph.D. Id#• Safe Practice: Best Practice (#EPS09) For a course description, see page 39 in the Counselling category. One day Length: March 16 Date(s): $95 Fee: Instructor(s): Janet Douglas, M.S.W. (cand.), and Terry Waterhouse, B.Ed. Body-Focused Groups for Adult Survivors of Childhood Sexual Abuse (#CSA 149) Adult survivors can derive considerable benefit from a group experience that brings the body back into the healing process. This course is for counsellors, therapists, and other practitioners who are interested in exploring a body-focused model of group therapy. Participants will examine a 12-week group model consisting of four phases: preparing for personal stories;.sharing personal stories; empowering themes, including self-esteem, anger, relationships, and spirituality; and termination. Emphasis will be given to group process issues and opportunities for development of facilitation skills. A facilitator's manual will accompany this workshop. (continued on next page) Registration: (604)528-5590 General inquiries: (604)525-5422 Web site: www.jibc.bc.ca page 35 Length: Date(s): Fee: Instructor(s): Two days March 27-28 $175 Nancy Buzzell, Ph.D. Boundary Confusion: Keeping Your Professional Roles Clear (#EP248)* For a course description, see page 40 in the Counselling category. Length: Date(s): Fee: Instructor(s): Two days TBA $175 Liz Gildner, M.A. IM❖i Chronic Pain: Factors in Development and Treatment (#EP258) For a course description, see page 40 in the Counselling category. Length: Date(s): Fee: Instructor(s): One day May9 $95 Jeffrey Fisher, M.A., R.C.C., and Lorna MacDougall, M.Ed., R.C.C. Instructors Cheryl Bell-Gadsby M.A., R.C.C., has over 15 years of Canadian and U.S. experience as a therapist, clinical supervisor, and educator. She specializes in issues of trauma, family violence, and hypnotherapy with children, adolescents, and adults. She has recently co-authored a book for clinicians on solution-focused treatment of sexual abuse. Nancy Buzzell, Ph.D., has over 20 years of experience leading groups and workshops in the area of sexual abuse. She is a counsellor at the Student Resources Centre at UBC and is a therapist in private practice. Liz Choquette, R.N., B.Sc.N., R.C.C., is a therapist with Greater Vancouver Mental Health Services working as an abuse survivor resource worker. Natalie Clark, M.S.W., R.S.W., is the coordinator and clinical supervisor of Cameray Counselling Centre. She is also a consultant and educator in private practice, specializing in work with adolescents. Marie Jose-Dhaese, Ph.D., ATR, CET, RPT-S, is an adult and child therapist, clinical supervisor, and educator in private practice. She is a registered art therapist, certified expressive therapist, and registered play therapist with over 23 years of experience as a therapist. Naomi Ehren-Lis, M.S.W., R.S.W., is the Program Manager at VISAC (Vancouver-Richmond Incest and Sexual Abuse Centre) of Family Services of Greater Vancouver. She has extensive experience in sexual abuse counselling, clinical supervision, and group facilitation. page 36 Registration: (604)528-5590 Fran Grunberg, M.S.W., R.S.W., is a therapist, educator, and consultant in private practice. She Las 24 years of experience working on child, youth, and family issues, including child protection, policy analysis, program development, research, training, prevention, and treatment. Margaret Jones-Callahan, M.A., is a counsellor in private practice with over 21 years of clinical experience with children, adults, and families. She has particular expertise in the treatment of sexual abuse, grief and trauma, human sexuality; creativity; the expressive arts, and Buddhist psychology. Faye Luxemburg-Byam has been working as a child and family counsellor, private and agency therapist, and educator in the area of child abuse for 23 years. She has extensive experience in working with survivors of child sexual abuse. Maureen McEvoy, M.A., is a therapist in private practice. Special areas of interest include adult women survivors, work with couples, and dissociation. She recently co­ authored a manual for counsellors on the legal process for the Justice Institute. Ronnie Riehm is an elementary school counsellor and has been involved in inner-city school programming and community school development. She has developed training curricula and trained in the areas of child abuse and neglect, child sexual abuse, violence prevention, and children who wimess violence. Brenda Rudko, M.A., ABS, has extensive experience working with children and families in a variety of settings. She has developed a family-based program for children with sexual behaviour problems for Fraser Valley/North Shore Mental Health Services. Wally Rupert is a First Nations man who has been involved in social service delivery for the last 25 years. He has managed family support programs with Aboriginal organizations and is currently the Case Manager at the Office of the Child, Youth, and Family Advocate for the Ministry for Children and Families. Lisa Shatzky, B.A., M.S.W., is a family therapist working at Act II Child and Family Services. She is also in private practice, specializing in child sexual abuse and other trauma work. She teaches at Pacific Coast Family Therapy Training Association. Pam Sleeth, M.A., is a therapist in private practice and the co­ author of Recollecting Our Lives: Women's Experiences of Childhood Sexual Abuse. Special areas of interest include adult female survivors and dissociative identities. Heather Whiteford, M.S.W., currently works as a family therapist with Family Services ·of Greater Vancouver. She also teaches at the Pacific Coast Family Therapy Training Association. Maggie Ziegler, M.A., is the clinical supervisor for Family Services of the North Shore, and is a therapist in private practice. Besides having 16 years of clinical experience with survivors of violence, she has developed programs to train service providers in trauma work. Web site: www.jibc.bc.ca Genera/ inquiries: (604)525-5422 Community Safety and Crime Prevention Programs Unless otherwise indicated, Community Safety and Crime Prevention courses .will be held at the Justice Institute and will be in session from 9:00 am to 4:30 pm. For course details or information on how the following four programs can be offered in your community, please call the Program Planner, Sheila Maccallum, at (604)528-5625 (e-mail: smaccallum@jibc.bc.ca). For detailed brochures, call the Program Assistant, Heather Olson, at (604)528-5573. For information on courses addressing workplace harassment issues, see the Management category (page 4 7) or contact the Program Coordi�ator, Patricia McNeill, at (604)528-5623. Enhancing School Safety (#CP100) Schools in B.C. are generally safe, but at times violence in the community can spill over into the school setting. This course will provide teachers, counsellors, administrators, and school support staff with specific knowledge, strategies, and skills to intervene and prevent further violence. The content covers: conducting school-based safety audits, crisis management, contact with and management of intruders, verbal skills to defuse potentially violent situations, and intervention strategies following a critical incident. This course is well suited to team registrations made up of teachers, support staff, administrators, and police school liaison officers. It is available for on-site delivery to school and district audiences. One day Length: February 6 Date(s): Fee: $125 Instructor(s): Garry Lester Classroom Management Techniques: Dealing With Inappropriate Behaviour (#CP11 0) No matter how hard they prepare and incorporate creative teaching techniques into their lessons, educators often will have difficulty meeting their learning objectives if students are in­ attentive or disruptive. In this interactive workshop, participants will learn and share skills for appropriate responses for dealing with disruptive or misdirected classroom behaviour; communication strategies for setting limits; and avoiding power struggles, which inhibit effective classroom teaching and learning. This course is suited for anyone working in an elementary or secondary school classroom. One day Length: February 13 Date(s): $125 Fee: Instructor(s): Gordon Collings Taking Back the Schoolyard: A Bully Prevention Workshop (#CP210) It's not just "boys will be boys" - bullying behaviour is a serious problem for all children. This interactive workshop is aimed at elementary educators and service providers. Participants will explore the nature and extent of bullying at school; the characteristics of bullies, victims, and those who are not victimized; practical tips for stopping bullying behaviour; and effective school and classroom prevention strategies. One day Length: January30 Date(s): Fee: $125 Instructor(s): Lisa Pedrini Dealing with Harassment and Peer Victimization: A Solution-Focused Approach (#CP220) This interactive workshop will provide secondary school edu­ cators, administrators, and counsellors with current information and intervention and prevention strategies to address such issues as sexual harassment, intimidation, assault, and dis­ crimination based on gender, sexual orientation, race, or culture. Participants will explore and practise solutions for providing a safe environment (including a format for dealing with disclosures), gain an understanding of the psychological impact of victimization, and discuss implementation of solution­ focused prevention models that positively influence critical thinking, problem solving, and healthy choices. One day Length: February 27 Date(s): $125 Fee: Instructor(s): Cheryl Bell-Gadsby; M.A., R.C.C. All workshops in the Community S:if<'ty and Crime Pr-eve,n:td,oo Programs are availa�le for on-site delivety to clients. For details on how to arrang� this, contact the Program Plam1ei; Sheila Maccallum, at (604)528-5625 (e-mail: smaccallum@jihc.bc.ca). • • Alcohol and Drug Training Programs Practlcal, skills-based training courses designed specidcally ... for alcohol and drug workers are currently under devciop­ mem, and will be available for public offerinp; in early 1998. For det atls, please a,ntact the Program Coorrlinator, Cheryl Bell-Gadsby, at (604)528-5626. • Community Safety and Crime Prevention 'Il'a.irdng Programs Pr-ttct1cel knowledge, skills, and strategies for enhancing community safety and pre'lrentinl'( crime wiH be available to community volunteers and professiomsls in eatly 1998. Partictparn:s will be able to takt! stand-,done modules Qt a series of courses resulting in a certificate. For ciemils, please cnnt:act She:ila MacCallum at (604)528-562S (e-mail: ,maccallum@jibc.bc.ca). .. Registration: (604)528-5590 Web site: www.jibc.bc.ca General inquiries: (604)525-5422 page 37 Instructors Cheryl Bell-Gadsby, M.A., R.C.C., has extensive experience in Canada and the United States as an educator, therapist, and clinical supervisor. She has provided consultation and training within the First Nations community, both on and off reserve, in the areas of family violence, sexual abuse, and youth victimization. She created an interactive education program for North Shore secondary schools to address issues of family violence, sexual abuse, dating violence, and healthy relationships that has reached more than 4,000 grade 10 and 11 students. Cheryl recently co­ authored a book for clinicians on solution-focused therapy for the treatment of sexual abuse. Gord Collings is a junior secondary school principal in Delta. He has more than 20 years of secondary teaching, counselling, and administrative experience. A former certified Crisis Prevention Institute instructor, Gord is a member of the B.C. Principals and Vice Principals Association School Safety and Violence Prevention Committee, and also delivers workshops on crisis intervention techniques and conflict resolution. Lisa Pedrini is an education consultant with a special interest in violence prevention and children's issues. She has over 15 years of experience in education as a primary teacher, as an administrative staff member at the B.C. Teachers' Federation, where she coordinated the work on the BCTF Task Force on Violence in Schools, and as a consultant. Her experience includes work on gender equity, professional development, training and continuing education, family violence prevention, and enhancing school safety. Counselling Unless otherwise indicated, Counselling courses will be held at the Justice Institute and will be in session from 9:00 am to 4:30 pm. For more information, call the Program Coordinator, Cindy Bettcher, at (604)528-5627. Courses marked with an asterisk (*) may be taken as electives in the Management Development for Residential Settings Ce,rtificate Program. Building on Client Strengths (#EP196) Clients bring their specific problems and, in some cases, destructive behaviours to their relationship with helping professionals. It is often difficult for the client a_nd the worker to consider the strengths underneath these behaviours. This course is for counsellors, victim service workers, social workers, and other front line staff who provide support to children, youth, and adults and are interested in building on existing client strengths. Participants will review the essential elements of self­ control theory; develop skills in enhancing existing strengths in their clients; and explore the psychological need motivating these behaviours and survival strategies. Emphasis will be placed on avoiding common pitfalls for support workers, and on supporting clients to strengthen internal responsibility for their behavioural choices. Length: Date(s): Fee: Instructor(s): Two days February 5-6 $165 Elaine Stoll, B.A., R.C.C.' ldWI Grief and Bereavement: Level II (#EP1 SSA) This two-day course is for counsellors, therapists, and other practitione� working with clients around grief and bereavement issues. Participants will apply theory learned in Grief and page 38 Registration: (604)528-5590 Bereavement (#EP155), assess complicated bereavement, and consider challenges that emerge in working with this client population. Using fictitious and real clinical cases from their own work, participants will practise and develop skills required in the clinical work by roleplaying and observing themselves and others on video. Prerequisite(s): Before registering for this course, participants must complete #EP155 or obtain the approval of the Program Coordinator. Registration is limited to 16 participants. Length: Date(s): Fee: lnstructor(s): Two days February 9-10 $195 Linda Rosenfeld, B.S.W., and Elizabeth Fortes, M.A. iflWI Becoming a More Effective Counsellor (#EPSOB) The course is for front line workers who are currently working with clients and are interested in building and refining their counselling skills. Participants will explore verbal and non­ verbal counsellor-client communications, review a process for reflecting feelings and thoughts, discuss how to use silence effectively, consider how to minimize boundary violations, and identify specific steps to ensure that clients are learning problem­ solving skills. Participants will consider 18 characteristics of effective counsellors; seek to model congruency of thoughts, feelings, and actions; and differentiate between support, counselling, and therapy. Demonstrations, video clips, and discussions will be used to present the material and to create an encouraging environment where participants can practise and expand their skills. Length: Date(s): Fee: Instructor( s): Web site: www.jibc.bc.ca Two days February 16-17 $165 Elaine Stoll Genera/ inquiries: (604)525-5422 IM ❖i Everything You Ever Wanted to Know about the DSM-IV: Level II (#EP204A) This advanced course is open to counsellors, support workers, group home staff, social workers, and other mental health professionals who have completed Level I (#EP204) or the equivalent. Participants will have the opportunity to explore in greater depth the major psychiatric disorders and differential diagnoses; consider factors relating to the selection of effective treatment approaches, including medical and non-medical interventions; and examine a process for creating comprehensive treatment plans. The role of non-medical mental health professionals in the diagnostic and treatment process will be highlighted. This course is not intended to qualify individuals to use psychiatric diagnostic procedures beyond their level of professional competence. Length: Two days February 17-18 Date(s): Fee: $175 Instructor(s): Joe Solanto, Ph.D. Supporting Females Through the Crisis of Adolescence (#CY190) This workshop is for counsellors, youth workers, and support practitioners who are working with young women. Participants will review current theories of female adolescent development, consider cultural and societal constructs of femininity, and apply these theories to their day-to-day interactions with adolescent girls. The course will explore relational tools to facilitate a young woman's exploration of self, and will highlight creative interventions for addressing the develop­ mental issues and crises. This course may be taken as an elective in the Working with Youth in Community Settings Certificate Program. Length: Date(s): Fee: Instructor(s): Two days March 6-7 $175 Natalie Clark, M.S.W., and Lynn Redenbach, R.P.N. lb@I The Art of Running a Private Practice: Small Business Skills for Therapists (#EP506) This course will provide participants with the skills and resources necessary to succeed in establishing and maintaining a financially viable, stable, and ethically sound private practice. Participants will complete a series of self-assessments to identify the strengths they bring to private practice and the areas in which they need to cultivate existing or additional skills, including an exploration of personal characteristics; personaVprofessional goals; resources for working with stress, doubt, and anxieties; and private prac­ tice success probability. Key business skills will be examined, including general business management, business planning, communications, financial management, marketing and promo­ tion, and legal and tax aspects. Participants will determine whether a sole proprietorship or a partnership works best for Registration: (604)528-5590 Web site: www.jibc.bc.ca them. The essential components of developing a business plan will be reviewed, highlighting potential financing sources and ongoing financial needs throughout the first year of the life of the practice. Length: Date(s): Fee: lnstructor(s): Two days March 7 & April 4 $175 Monica Franz, B.A., DVATI, RCAT •m• Safe Practice: Best Practice (#EP509) This course is. designed for front line workers who are engaged in field practice and are interested in developing personal safety protocols for their work outside the office and in clients' homes. Participants will discuss the importance and role of safety assessment in their field work, identify verbal and non-verbal cues in clients' behaviour that may threaten their safety, consider effective and ineffective responses to these threats, and examine behaviours and responses that are useful in de­ escalating threatening client behaviours. Case scenarios from front line support work will be used to explore and develop personal safety strategies and protocols. One day Length: March 16 Date(s): Fee: $95 Instructor(s): Janet Douglas, M.S.W. (cand.), and Terry Waterhouse, B.Ed. Suicide Assessment and Intervention (#EP126) Suicide threats or attempts raise the anxiety level of even the most experienced practitioner. This course is for counsellors, therapists, social workers, mental health staff, and other practitioners who wish to develop skills in identification, assessment, and appropriate intervention with this client group. Participants will review current research on assessment of suicidal people, explore an assessment framework that includes an overview of risk factors, and examine the needs of special populations that are considered at greater risk for suicide. Intervention and management strategies will be presented, and opportunities for skill practice will be provided. 1\vo days Length: March 30-31 Date(s): $175 Fee: Instructor(s): Gladys Adilman, B.A., and Suri Vangolen, B.A., R.C.C. IMJi.11 Adolescent Suicide (#EP507) Suicide is the second leading cause of death in the adolescent population. This course is for professionals working with young people between the ages of 13 and 24 years. Participants will explore effective risk assessment, which includes the identifica­ tion of predisposing, current, and imminent risk factors, and the concept of resiliency. The differences between violent and Genera/ inquiries: (604)525-5422 page 39 depressed youth, and the defense mechanisms they use, will be examined, and experiential exercises, including role plays, will be used to illustrate interventions with at-risk youth. Individual interventions and suggestions for family involvement, with recommendations for schools and the community, will be addressed in order to prevent contagion of suicidal behaviour. One day Length: May4 Date(s): $95 Fee: Instructor(s): Gladys Adilman, B.A., and Linda Rosenfeld, B.A., B.S.W. 1nw1 Chronic Pain: Factors in Development and Treatment This course is for professionals such as counsellors, physicians, social workers, health care workers, therapists, and others who are working with individuals and families where one or more members suffer from chronic, non-malignant pain. The course will introduce participants to the complex factors that lead to the development and maintenance of chronic pain patterns. Through experiential exercises, participants will explore a range of practical strategies and interventions to help clients move from despair and disability to empowerment, health, and productivity. Length: One day May9 Date(s): Fee: $95 Instructor(s): Jeffrey Fisher, M.A., R.C.C., and Lorna MacDougall, B.S.R., M.Ed. Boundary Confusion: Keeping Your Professional Roles Clear (#EP248)* This course is for executive directors, managers, supervisors, clinical supervisors, and other program coordinators who work in community service settings. The course content will be useful for individuals who fulfill the dual role of clinicaVadministrative supervisor, and for program managers who are expected to balance staff preferences and agency goals and objectives. Participants will define the key challenges they experience in managing individual and group dynamics within their agency, and learn to differentiate between a dissenting opinion, disruptive group norms, and an individual performance problem. The course will examine how the personal issues and "unfinished business" of staff are triggered in the organizational context, and it will point out the risks in, and error of, assuming a clinical or therapeutic role in these situations. Participants will establish clear and discrete purposes for agency meetings, supervision, and case management, and will explore ways to help them manage an effective, consensus-based organization. page 40 Registration: (604)528-5590 This course is for front line workers, support workers, and counsellors who are interested in understanding and responding more effectively to clients in crisis. Participants will explore the various forms of crisis, differentiating between the associated concepts of "emergency'' and "trauma"; consider how crisis affects and is experienced differently by different people; and determine how and when intervention is appropriate. Participants will be introduced to specific crisis intervention strategies to facilitate short-term survival and longer-term resolution/ integration of the crisis experience. Length: Two days June 8-9 Date(s): Fee: $165 lnstructor(s): Naomi Ehren-Lis, M.S.W., R.S.W. (#EP258) Length: Two days Date(s): TBA Fee: $175 Instructor(s): Liz Gildner, M.A. Crisis Intervention: That Critical First Step (#EP252) Expressive Therapies Art and Play Therapy: Treatment Approaches for Working with Children (#CY1 04) This introductory course is for counsellors, social workers, child care workers, and mental health professionals currently working with children 3 to 12 years old. It covers the function of art and play through the developmental stages, explores various approaches i:o play therapy, and examines practical concerns related to the use of various expressive therapies. Participants will have the opportunity to become familiar with the toys and various art therapy exercises used in �orking with children in this age group. Length: Date(s): Two days March 11-12 July 3-4 $185 Fee: Instructor(s): Marie Jose-Dhaese, Ph.D., ATR, CET, RPT-S Child-Centred Play Therapy (#CY104A) This course is for practitioners who use play and various expressive therapies in their work with children. It builds on the content presented in #CY104. Course content includes guiding principles of child-centred play therapy, the intake process, setting up a playroom, how to structure the session, when to lead and when to follow, and permissiveness and limits. These issues will be illustrated by a videotape of excerpts from sessions and practised through role plays. Length: Date(s): Two days March 13-14 July 6-7 Fee: $185 Insttuctor(s): Marie Jose-Dhaese, Ph.D., ATR, CET, RPT-S Web site: www.jibc.bc.ca General inquiries: (604)525-5422 Art and Play Therapy with_,Negleded and Abused Children (#CY104B) This course is for practitioners who use art and play therapy in their work with children who have experienced and disclosed neglect and abuse. Course content reviews theoretical principles underlying the use of art and play therapy with traumatized children, illustrates ways of addressing the main clinical issues of neglected and abused children, and examines the recurring images that emerge in children's play and art (through the various stages of therapy). It is recommended that participants take #CY104 and #CY104A before registering for this course. Length: Two days Date(s): April 24-25 Fee: $185 Instructor(s): Marie Jose-Dhaese, Ph.D., ATR, CET, RPT-S Expressive Therapies with Children Who Have Suffered a Loss (#CY104D) This course is for counsellors, school counsellors, child care workers, social workers, and other practitioners working with children who have suffered a loss due to divorce, death, abuse, hospitalization, immigration, and other traumas. Participants will explore the stages of grieving, examine children's reactions to loss through the developmental stages, and discuss principles of using expressive therapies with grieving children. The needs of children at each stage of the grieving process, and correspond­ ing expressive methods to help these children deal with the issues, will be presented. The recurring images in the art and play of grieving children will be shown in a slide presentation. It is recommended that participants take #CY104 and #CY104A before registering for this course. Two days Length: July 8-9 Date(s): Fee: $185 Instructor(s): Marie Jose-Dhaese, Ph.D., ATR, CET, RPT-S Instructors Gladys Adilman, B.A., is a Senior Mental Health worker with SAFER (Suicide Attempt, Follow-up, Education and Research), and is the program coordinator for education on suicidal behaviour throughout B.C. Natalie Clark, M.S.W., is the coordinator of Cameray Counselling Centre's Burnaby office and is a sexual abuse therapist specializing in work with adolescents. Janet Douglas, M.S.W. (cand.), is a child protection social worker with Car 86, a collaborative social work-police emergency response child protection program. She has co­ authored a book on field safety for helping professionals (scheduled for publication in 1998). Naomi Ehren-Lis, M.S.W., R.S.W., has been the Program Manager for VISAC (Vancouver-Richmond Incest and Sexual Abuse Centre) since 1991. She has established and/or managed crisis intervention programs. Registration: (604)528-5590 Web site: www.jibc.bc.ca Jeffrey Fisher, M.A., R.C.C., is a professional counsellor who has worked for the past 10 years with individuals who have chronic pain and stress-related issues. He is currently a counsellor with the Chronic Pain Program at the Columbia Centre for Rehabilitation, and is also in private practice. Elizabeth Fortes, M.A., has been a counsellor with SAFER for the past 14 years. She is on the board of the Canadian Association for Suicide Prevention and chairs the Bereavement Committee. Liz Gildner, M.A., is a trainer and consultant specializing in organizational development. Her expertise is in coaching senior executives to manage troubled workgroups. Marie Jose-Dhaese, Ph.D., ATR, CET, RPT-S, is an adult and child therapist, a clinical supervisor, and an educator in private practice. She is a registered art therapist, a certified expressive therapist, and a registered play therapist supervisor with over 23 years of experience as a therapist and over 13 years as a supervisor and international workshop leader in the field of expressive therapies, abuse, and loss. Loma MacDougall, B.S.R., M.Ed., has worked in the area of health from a body/mind perspective for nearly 20 years, specializing in chronic pain and stress-related problems. She is currently the Clinical Program Coordinator at the Columbia Centre for Rehabilitation and is a counsellor in private practice. Lynn Redenbach, R.P.N., currently works for the Cameray Counselling Centre and facilitates an eating-disorders group at Tri-Cities Mental Health Services. She also has a private practice specializing in working with adults and adolescents who have histories of eating disorders and/or abuse. Linda Rosenfeld, B.A., B.S.W., is the director of SAFER and has been a counsellor with the program since its inception in 1972. She has extensive experience in crisis intervention and in individual, family; and group counselling. She is the co-author of Left Alive, a book on bereavement and suicide. Joe Solanto, Ph.D., is a therapist, clinical supervisor, and educator in private practice. He has provided debriefings for front line staff coping with victims of personal tragedy and natural disasters, and has worked extensively with psychiatrists and other clinicians in diagnostic assessment and treatment planning processes. Elaine Stoll, B.A., R.C.C., is a counsellor and trainer in private practice. She facilitates a variety of weekly groups for survivors of abuse, and is a certified training supervisor with Dr. William Glasser's Institute for Reality Therapy. Suri Vangolen, B.A., R.C.C., is a therapist at SAFER, specializing in crisis intervention. She works with individuals, families, and groups. Her training is in working with suicide intervention, bereavement, and abuse issues with a process­ oriented perspective. Terry Waterhouse, B.Ed., is currently the Violence Prevention Coordinator for the Vancouver School Board. Before this, Terry spent 10 years as a police officer with the Vancouver Police Department, including three years with Car 86. Genera/ inquiries: (604)525-5422 page 41 Couple and Family Issues Unless otherwise indicated, Couple and Family Issues courses will be held at the Justice Institute and will be in session from 9:00 am to 4:30 pm. For more information, call the Program Coordinator, Cheryl Bell-Gadsby, at (604)528-5626. ldWI Couple and Family Certificate Programs (Series #CFT and GSSO) To enter the program, applicants must be currently working with families in a supportive capacity and have a minimum of one year of experience in this area. To receive a certificate of achievement, candidates must complete each of the five courses outlined below, and successfully complete the evaluation activity for each course. 1. Foundations of Family Support Work (#GSSOA-19973) Co-sponsored with Douglas College, Continuing Education, 700 Royal Avenue, New Westminster. For a detailed brochure describing these programs, please contact the Program Coordinator, Cheryl Bell-Gadsby, at (604)528-5626, or Cathie Cookson at Douglas College, (604)527-5161. Background/Purpose Length: Two days Date(s): September 26-27, 1997, at the Justice Institute $175 Fee: Foundations of Family Support Work (#GSSOB-19973) Length: Two days Date(s): November 14-15, 1997, at Douglas College Fee: $175 These rertifi.:ate ptograms were develuped In rei;ponse to req•Jesu fit•m family practitioners for education anpresent:itive� of the 8.C. Chapter of the Amt:rican Association of Marriage :ind Pllmily fherap)� and adult education specialists. They are dt':;•�etl to huilrs in the field of couple and family work. FAMILY SUPPORT WORKER OPTION This certificate program is for family support workers, social workers, front line staff, and others working in support capacities with families, who are interested in developing specialized skills and supportive interventions within a family systems framework. The program consists of five courses totalling 12 days of skill­ based training. The two- and three-day courses must be taken in the sequence in which they are offered. Registration: (604)528-5590 3. Developing Intervention Skills in Family Support Work (#G552A-19981) 4. Ethical Decision-Making in Family Support Work (#GS53A-19982) Length: Two days Date(s): April 3-4, 1998, at Douglas College Fee: $175 5. Family Support Work Practice Supervision (#G554A-19982) Length: Two days Date(s): May 22 & June 5, 1998, at the Justice Institute Fee: $150 (Register through Douglas College Continuing Education, [604)527-5472) page 42 2. Supporting Families within a Systems Framework (#G551A-19981) COUPLE AND FAMILY THERAPY OPTION (Register through the Justice Institute, [604)528-5590) This certificate program is for experienced counsellors and other practitioners working in a therapeutic setting with individuals, couples, and/or families, who are interested in Web site: www.jibc.bc.ca General inquiries: (604)525-5422 specific professional training in couple and family therapy. The program is designed to meet the educational requirements of the AAMFI' (American Association of Marriage and Family Therapy); however, final acceptance of course work is determined by the MMFf standards committee. The program consists of six courses, which may be taken individually by practising family therapists or as a series leading to a certificate of achievement. Each course is six days, or 39 hours, in length, except Couple and Family Therapy Practice Supervision, which totals 36 hours. To enter the program, applicants must be currently working therapeutically with individuals, couples, and/or families, and have a master's degree in counselling, social work, or equivalent. Each applicant must submit a completed registration form and a recent resume outlining relevant work experience, past training in the field, and academic background. To receive a certificate of achievement, candidates must complete each of the six courses outlined, and successfully complete the evaluation activity for each course. 1 . Foundations of Couple and Family Therapy {#CFT1 00) Length: Six days -Date(s): October 23-25 & November 6-8, 1997, at the Justice Institute or November 20-22 & December 11-13, 1997, at the Justice Institute $415 Fee: 2. Couple and Family Assessment (#CFT120) Length: Six days Date(s): January 29-31 & February 12-14, 1998, at Douglas College Fee: $415 3. Ethical, Legal, and Professional Issues in the Practice of Couple and Family Therapy {#CFT1 30) Length: Six days Date(s): March 12-14 & 26-28, 1998, at the Justice Institute Fee: $415 4. Treatment Methods of Couple and Family Therapy, Level I (#CFT1 40) Length: Six days Date(s): May 14-16 & 28-30, 1998, at Douglas College Fee: $415 5. Treatment Methods of Couple and Family Therapy, Level II (#CFT1 50) Length: Six days Date(s): June 25-27 & July 9-11, 1998, at the Justice Institute Fee: $415 Registration: (604)528-5590 Web site: www.jibc.bc.ca 6. Couple and Family Therapy Practice Supervision (#CFT160) Length: Six full-day sessions Date(s): TBA Fee: $450 iflWI Living Apart but Parenting Together (#CY1 73) Helping clients deal with divorce is one of the most challenging issues counsellors, social workers, and other mental health practitioners face. The aftermath of divorce can leave children and their parents with lasting emotional and behavioural effects. This course focuses on enhancing workers' skills in understanding and supporting families in dealing with the complexities of parenting while living in separate households. Participants will: examine a framework for effective commun­ ication between split families with children; understand the roles and responsibilities of custodial and non-custodial parents and the impact on the child; address practical concerns and skills relating to the developmental stage of the child; assist parents in understanding and setting clear and healthy boundaries; identify and practise clear and positive commun­ ication skills when facing an ex-partner; support parents in creating an atmosphere of empathy and respect for all family members; and explore the challenges of being a weekend parent and establishing a foundation for the child's resilience and emotional health. Length: Date(s): Fee: Instructor(s): One day March 6 $95 Molly Jeschke IM',1 1 Connecting with Children Under 12: Resolving Anger Issues (#CY192) For a course description, see page 33 in the Child and Youth Care category. Length: Date(s): Fee: Instructor(s): One day February 21 $85 Mary Dowdall, M.A. Violence Against Women in Relationships Violence Against Women in Relationships - Core Training (#EP193) This two-day course is designed to give participants a basic overview of how and why violence against women operates in our society. It will provide an introduction to intervention theory and techniques and is designed to be highly participatory. Many of the exercises draw on the experiences of participants. The curriculum is written from a feminist and popular-education General inquiries: (604)525-5422 page 43 perspective. Topics include: continuums of abuse, lethality assessments, effects of abuse on women and children, men who abuse, crisis intervention and safety planning, and legal and service delivery needs of women. Length: Two days Date(s): March 20-21 Fee: $75 Instructor( s) : Helen Dempster, B.G.S. Children Who Witness Abuse (#CY111) This course, created by the B.C./Yukon Society of Transition Houses, reflects .the most recent information and knowledge in the field based on the society's 54 Children Who Witness Abuse programs. The course also includes up-to-date research from Ontario, Texas, Minnesota, and California. Children reared in violent homes are increasingly recognized as a group at risk for a variety of behavioural problems. At the same time, there is considerable variability in this group of children. This course gives an overview of the behavioural consequences and coping styles of children exposed to violence in their homes as well as the most effective strategies for responding to their needs. In addition, it addresses strategies to empower abused women as mothers and explores current challenges in doing this work. This course is for social workers, family court counsellors, child and youth workers, legal advocates, and practitioners involved in assessing or working with children, youth, or families where violence has been an issue. Length: Two days Date(s): April 2-3 Fee: $175 Instructor(s): Helen Dempster, B.G.S. also benefit those who work primarily with victims by providing them with a framework for responsible work in ending men's violence. Through lecture, discussion, demonstrations by the instructor, and role play, participants will explore the causes of men's violence; understand men's defenses; and learn counselling skills for engaging men in responsibility, assessment consider­ ations, indicators of health in assaultive men, safety planning with women, the effects of violence on children, and self-care as a counsellor. Length: Two days Date(s): June 4-5 Fee: $195 Instructor(s): Dale Trimble, M.A. LINK LINK is a two-day workshop exploring the links between alcohol and drug misuse and violence against women and children. It was developed to enable workers in the fields of alcohol and drug abuse and family violence to explore common issues and concerns related to identifying, screening, suppotting, and referring clients. Another goal of the workshop is to strengthen working relationships among workers in these fields. LINK workshops are offered around the province and are facilitated by local instructors from these two fields. The registration fee is $90 and includes course materials. If you are interested in organizing a LINK workshop in your community, contact Cheryl Bell-Gadsby at (604)528-5626. MMM Non-Traditional Therapies Understanding and Responding to the Defensive Themes of Assaultive Men, Level I (#EP140) Exploring Holistic Therapies: A New Paradigm for Clinical Practice - Level I (#EP550) This course is for counsellors and other practitioners working with men who abuse their partners, and front line workers (such as police, probation officers, transition house workers, etc.) who have contact with assaulted women. Participants will explore the "defensive themes" used by men who assault their partners; consider and discuss their reactions as workers to these themes; and practise intervention strategies to address these defenses as they emerge. An overview of the components of effective treatment for assaultive men and an exploration of what women should know about men's treatment will be highlighted. This introductory course is for anyone interested in obtaining a better understanding of the array of alternative therapeutic approaches available within the holistic professional community. A model of holistic therapy will be presented, with emphasis on the integration of mind, body, emotions, and spirit. Recent findings in the field of psychoneuroimmunology will be presented as a basis for supporting more integrated approaches to counselling and psychotherapy. Participants will: Length: Two days Date(s): April 30 - May 1 Fee: $195 Instructor(s): Dale Trimble, M.A. Effective Work with Assaultive Men (#EP264) This workshop is for counsellors, psychologists, mental health workers, social workers, alcohol and drug counsellors, and others in the helping professions working explicitly with violent men in groups or in a general practice or agency setting. It will page 44 Registration: (604)528-5590 • review some of the more widely accepted approaches in the fields of alternative health care systems, body-centred psychotherapies, and psycho-spiritual practice • discuss the efficacy of various approaches and their usefulness for addressing specific client populations and client needs • examine a framework for incorporating these approaches into a client's treatment plan with consideration of appropriateness, timing, evaluation, and legal and ethical issues • consider how to coordinate these approaches with other aspects of client care • learn through experiential exercises, lecture, and demonstration. Web site: www.jibc.bc.ca General inquiries: (604)525-5422 One day Length: April 18 Date(s): $110 Fee: Instructor(s): Joe Solanto, Ph.D. Length: Date(s): Fee: Instructor(s): Integrating Energetic Bodywork into a Solution-Focused Counselling Process - Level II (#EP233) Instructors Issues such as chronic pain, anxiety, depression, and trauma reactions affect clients both physiologically and emotionally, and are rarely resolved using cognitive therapy alone. This course explores therapeutic interventions from energetic and solution-focused, narrative, and metaphorical approaches. Participants will: • acquire practical clinical tools for heightening mind-body communication • refine and integrate communication skills with energetic bodywork • develop hands-on skills to reconnect with internal resources and shift the client's internal frame of reference to a healthier, more proactive stance • learn the guiding principles and techniques of Level IIA of the Healing Touch Program • explore a framework that integrates Healing Touch, hypnosis, and other solution-focused counselling skills • examine legal and ethical issues related to touch therapy. This course is open to professionals in mental health-related fields with a graduate (master's) degree or a nursing degree, students enrolled in a full-time graduate program in related disciplines, and/or other practitioners with a combination of relevant training and clinical experience. Note: A Level IIA Healing Touch certificate will be earned upon completion of this course. Prerequisite(s): Integrating Energetic Bodywork into a Solution-Focused Counselling Process - Level I (#EP232). Length: Date(s): Fee: Instructor(s): Four days May6-9 $360 Ruth Lamb, R.N., M.Sc.N., CHTI, and Cheryl Bell-Gadsby, M.A., R.C.C. Demystifying Hypnosis (#EP551) Therapists often view hypnosis as a complex and mysterious practice fraught with questionable legal and ethical issues. However, hypnosis is a natural and spontaneous human process that can be responsibly and ethically utilized to help clients explore their emotions, creative skills, and resources, resulting in positive growth and change. In this workshop participants will learn: a framework for understanding the principles of hypnosis; how hypnotic phenomena can be used in everyday therapeutic conversations to empower the client; how hypnotic tools can be used for creative problem solving and life-reframing; and key legal and ethical issues and record-keeping practices vital to the responsible use of hypnotic techniques. One day May13 $95 Cheryl Bell-Gadsby, M.A., R.C.C. Cheryl Bell-Gadsby M.A., R.C.C., has over 15 years of Canadian and U.S. experience as a therapist, clinical supervisor, and educator. She specializes in issues of trauma, family violence, and hypnotherapy with children, adolescents, and adults. She has recently co-authored a book for clinicians on solution-focused treatment of sexual abuse. Helen Dempster, B.G.S., is the Coordinator of Children's Services for the B.C./Yukon Society of Transition Houses. As such she coordinates over SO Children Who Witness Abuse programs throughout the province and provides support to child care workers who work in transition houses. Helen has worked in the field of violence against women since the early 1980s. She has extensive experience as an advocate for women and children, in coordination of services, and in promotion of education and prevention. Mary Dowdall, M.A., is the Team Leader for the Ministry for Children and Families on the North Shore. She specializes in working with children and youth, and has facilitated many group programs in the area of anger management for children and families on the North Shore. Mary also has a private practice called Cornerstone Professional Counselling Practice. Molly Jeschke is a certified counsellor and a group facilitator who specializes in the area of divorce. She has facilitated workshops for New Westminster Family Services and Surrey Community Services for more than eight years. Ruth Lamb, R.N., M.Sc.N., CHTI, is the Senior Program Coordinator for Langara College Continuing Studies, Health and Human Services Division. Ruth has extensive experience as a director of nursing and clinical nurse specialist. She is president of the B.C. Holistic Nurses Practice Group, and designs and teaches the Canadian Holistic Nurses Association's Advanced Health Promotion Specialization Program. She has a private healing practice, teaches energy-based healing nationally, and has been studying energy-based healing and mind-body approaches to health since 1977. Joe Solanto, Ph.D., served for six years as director at the Center for Therapeutic Arts in New York, where clients with mental health needs were treated by a multidisciplinary team of clinical psychotherapists, addictions counsellors, and holistic health care practitioners. He currently directs the Human Potential Institute in Vancouver, offering clinical supervision, consultation, and counselling. Dale Trimble, M.A., is a counsellor in private practice and is the co-founder of the Vancouver Assaultive Husbands Program. He has been working with assaultive men since 1977, and has provided training, consultation, and supervision throughout Canada. ------------· ·- --------------------------------------------Registration: (604)528-5590 Web site: www.jibc.bc.ca Genera/ inquiries: (604)525-5422 page 45 Enforcement and Investigation Unless otherwise indicated, Enforcement and Investigation courses will be held at the Justice Institute and will be in session from 9:00 am to 4:30 pm. For more information, call the Program Coordinator, Patricia McNeill, at (604)528-5623. Developing Investigative Skills (#EP152) This introductory course is designed to assist by-law enforce­ ment officers, motor vehicle inspectors, insurance inspectors, and others who must conduct investigations that may result in alleged violators being brought before the courts. The course focuses on interviews and statements, note taking and file maintenance, and evidence - including what constitutes evidence, different types of evidence, and how evidence should be collected, stored, and documented so that it will be admissible in court. Participants will practise methods of gathering statements, keeping notes, and conducting interviews. Length: Date(s): Two days March 11-12 July 13-14 Fee: $185 Instructor(s): Jeff Sim Enforcement personnel from a variety of agencies may be called upon to present evidence in court. This course is designed to help them prepare for their court appearance. It provides an overview of the criminal justice system and the court system, and takes participants through the steps leading to, and through, the court process. On day 2, participants will have the opportunity to participate in a mock trial, in which they will present evidence and be cross-examined on that evidence. Enrolment is limited to 16. page 46 Registration: (604)528-5590 In spite of efforts to ensure voluntary compliance, officials at various levels of government frequently find that laws they are charged with upholding must be enforced through the courts. Interdisciplinary Studies offers a contract course designed to prepare individuals responsible for the administration and enforcement of provincial and municipal laws to successfully investigate, prepare, and prosecute their cases. The five-day course includes a discussion of relevant legislation and takes participants through the steps involved in prosecuting a case, from gathering and preserving evidence to presenting . the evidence in court. It concludes with a court visit and a mock trial in which participants have an opportunity to present evidence based on real or composite cases typical of those they enforce. Lawyers with experience in prosecuting and defending cases in the British Columbia court system conduct the courses. They are assisted by other instructors with expertise in specific fields related to the topics presented. For further information, or to discuss a course specifically designed for your agency; contact Patricia McNeil! at (604)528-5623. Length: Five days Date(s): Available as a contract course only. Contact the Program Coordinator for details. Courtproofing for Enforcement Personnel (#EP177) Two days Length: May 4-5 Date(s): Fee: $235 Instructor(s): James W. Williams, LL.B. Enforcement and Investigative Skills Instructors Jeff Sim, a police officer with more than 15 years of experience, has been involved in police training since 1988. He has a Diploma in Social Sciences and a Certificate in Adult Education, and is completing a B.A. in Adult Education. James W. Williams, LL.B., has practised law in Vancouver since 1985. Although he is active primarily as a criminal defi:;nse lawyer, he has also appeared before such tribunals as the Law Society of B.C. and the B.C. Securities Commission. Before taking his law degree, he was a member of the RCMP for 11 years. Web site: www.jibc.bc.ca General inquiries: (604)525-5422 Management Unless otherwise indicated, Management courses will be held at the Justice Institute and will be in session from 9:00 am to 4:30 pm. Please see the Administrative (page 28), Trainer Develop­ ment (page 53), and Traumatic Stress (page 56) categories for additional listings. For more information, call the Program Coordinator, Patricia McNeill, at (604)528-5623. Courses marked with an asterisk (*) may be taken as electives in the Management Development for Residential Settings Certificate Program. ldWI Managing Social Service Organizations (#MGMT326) The environment in which today's social service managers work is much more complex and challenging than it was in the past, and the performance expectations are higher. This cou,rse provides an opportunity for managers in soda! service agencies who have not had formal management training to step back from their day-to-day pressures and look at their work and t�.perience;; thMugh a management conceptual lens. Terry �pet has designed, and is the instntc:or of, this special course tor i:odal fervice executive diret.tots and managers. The coun,c is t)tft!red by the Justice Institute of B.C. in partnership with the Ut1iversity CuHege of the Fraser Valley (U<.."FV) Continuing Education, and has b.:!en approved for trnnsfer credit to the UCFV Social Work program. For a more detailed description ot the course, please call Lynd:i Getz at (604)528-5619 and request a course brochure. F.lght days Jco.gth: Date(sJ: April 23-24, May 21-23, & June 18-20 $630 Fee: fnsm1ct0r(f); Terry Pyper, M.S.W. Basic Supervisory Certificate Program Many participants in our Basic Supervisory courses have requested a c•ertificate to show that they hav� s11cccssfully completed these courses. We are now able to fulfill that request. To re�eive a Bask Supervisory Program c1:·rtificate, you must fulfill the following requirements: J. Full attendance at Basic Supervisory Program Weeks 1 and 2 2. Completion of four additional days of training in management cour11es offered by Interdisciplinary Studies (usually two courses) 3. Successful completion of a written report that shows you have met the goals of the program. The report will be based on an actual intervention you have completed in your workplace or volunteer organization. For further details, pkase contact the Program Assistant, Lynda Get:1., at (604)528-5619. Registration: (604)528-5590 Web site: www.jibc.bc.ca Basic Supervisory Program, Week 1 (#BSCP200) Each job or function has specific areas of knowledge, skill, and operating values that, taken together, give individuals the competence to perform a particular job. This competency-based course covers such topics as the role of the supervisor, situational leadership and teamwork, staff development, delegation of work, communication and interpersonal effectiveness, problem solving and decision making, and conflict resolution. Week 1 of the Basic Supervisory Program is for first-level supervisors, or those who aspire to be supervisors, in both government and private agencies. Co-sponsored with the Corrections Academy. Enrolment is limited to 16. Length: Date(s): Five days February 2-6 July 13-17 9:00 am - 4:30 pm on day 1; 8:30 am - 4:30 pm Time: on subsequent days Fee: $475 Instructor(s): A consultant with Ryane Consulting Inc. Basic Supervisory Program, Week 1, Part A (#BSCP21 0) This course covers the first two days of the Week 1 program described above. Specific topics to be addressed are the role of a supervisor, leadership, and motivation and delegation. Two days Length: Date(s): April 2-3 Time: 8:30 am - 4:30 pm $190 Fee: Instructor(s): A consultant with Ryane Consulting Inc. Basic Supervisory Program, Week 1, Part B (#BSCP220) This course covers the last three days of the Week 1 program described above. Specific topics to be addressed are effective communication, problem solving and decision making, managing diversity, and managing conflict. Prerequisite(s): Basic Supervisory Program, Week 1, Part A (#BSCP210). Three days Length: May 13-15 Date(s): 8:30 am - 4:30 pm Time: Fee: $285 Instructor(s): A consultant with Ryane Consulting Inc. Basic Supervisory Program, Week 2 (#BSCP300) This second-level course uses short lectures, discussion groups, case studies, and practice sessions to build on the skills gained in the Basic Supervisory Program, Week 1. The course addresses three key challenges of supervisors: completing performance appraisals, dealing with problem employees, and building an effective team. It includes practical exercises to General inquiries: (604)525-5422 page 47 improve the team's cooperation and commitment, and the supervisor's own time management and meeting skills. Participants are encouraged· to share ideas and concerns encountered in their role as a supervisor. Prerequisite(s): Basic Supervisory Program,. Week I. Enrolment is limited to 16. Five days June 8-12 9:00 am - 4:30 pm on day 1; 8:30 am - 4:30 pm on subsequent days $475 Fee: Instructor(s): A consultant with Ryane Consulting Inc. Length: Date(s): Time: Basic Supervisory Certificate Program: The Report Project (#BSCP400) To receive a Basic Supervisory Program certificate, participants must attend Basic Supervisory Program, Weeks 1 and 2; complete four additional days of training in management courses offered by Interdisciplinary Studies; and successfully complete a written report that shows that they have met the goals of the program. The report will be based on an actual intervention completed in the workplace or in a volunteer organization. For further information or to request a certificate program application package, please contact the Program Assistant, Lynda Getz, at (604)528-5619. Fee: $150 The following courses can be used as electives in the Basic Supervisory Certificate Program. Clear and Simple: A Course on Writing Memos, Letters, and Reports (#MGMT212)* This course is for supervisors and managers who know what they want to say but have difficulty putting it in writing. Course content is based on plain language principles. Days 1 and 2 will cover communication as a transaction, writing skills, business styles, and conveying organizational messages. Day 3 will focus on report writing and will cover planning, organizing, and special techniques. Participants are requested to submit two one-page samples of their written work when they register. Enrolment is limited to 18. Three days January 28-30 July6-8 $250 Fee: Instructor(s): A consultant with Ryane Consulting Inc. Length: Date(s): People Problems: How to Supervise Challenging Employees (#MGMT31 S)* One of the greatest challenges of supervisors and managers today is dealing with employees whose performance is ineffective or whose behaviour gets in the way. Managing these people is demanding, stressful, and time-consuming. If the problem is ignored, the motivation and productivity of all employees often decrease. Having the skills to deal with poor page 48 Registration: (604)528-5590 performance makes the job of the supervisor or manager easier and more satisfying. This course will focus on specific guidelines and techniques to help meet the challenge of problem behaviour confidently and effectively. Two days February 9-10 May 11-12 $185 Fee: Instructor(s): A consultant with Ryane Consulting Inc. Length: Date(s): Preventing and Managing Stress (#TS3 50) For a course description, see page 60 in the Traumatic Stress category. Length: Date(s): Two days February 9-10 May4-5 Fee: $185 Instructor(s): Mark Brunke, M.A. Strategic Planning (#MGMT312) Strategic planning is one of the most important elements in organizational effectiveness and spccess today. It is a process by which members of an organizatio'n envision its further develop­ ment and introduce the necessary procedures and operations to achieve that future. Managers in organizations need strategic planning to help them set priorities and deal with change. This two-day course will provide participants with an understanding of strategic planning concepts and how to make them come alive - that is, how strategic planning can be meaningful and essential in managing an entire organization or a single program. Length: Two days February 23-24 Date(s): $185 Fee: Instructor(s): Zena Simces Facilitating for Results: Helping Groups to Succeed (#MGMT306)* Participants in this course will learn the fundamentals of facilitation. Topics include: defining and exploring the role of the facilitator and others involved in the facilitation process; reviewing and evaluating the contribution of non-facilitator group members; exploring.methods for understanding and dealing with challenging members of the group; exploring problem-solving methods; and identifying ways to evaluate the success of facilitation and the facilitator's performance. Through group work, presentations, class discussions, and feedback from others, participants will develop a flexible process for facilitat­ ing in a variety of situations, ranging from work and quality tea'ms to community groups and others trying to get things done through collaborative processes. Two days Length: March 11-12 Date(s): July 13-14 Fee: $185 Instructor(s): Sandra Heath, B.A. Web site: www.jibc.bc.ca General inquiries: (604)525-5422 Together We Stand: Effective Team Building (#MGMT120)* Teamwork has long been seen as a basic organizational need. Today, an increased focus on team formation and team develop­ ment has created a need for managers to develop further com­ petence in team building. This course explores the concept of team - what differentiates a group from a team, what a team really is, why teams exist in the first place, and how teams are developed - and looks at ways to measure and improve team effectiveness. The role .of the leader in work teams will also be explored. Participants will practise strategies for building and enhancing teams while developing an understanding of how teams functi9n. Length: Date(s): Two days March 24-25 June 25-26 Fee: $185 Instructor(s): Elizabeth Robinson, M.S.W., R.S.W. Harassment, Discrimination, and Human Rights Policy and Legislation (#CP400) This course is designed to provide participants with a complete understanding of anti-discrimination and harassment law. Up­ to-date definitions of discrimination and harassment will be provided, with an emphasis on general/personal harassment as well as the protected grounds in human rights law. This course will also explore liability and accommodation issues from both the employer and union perspectives. Participants will have an opportunity to examine existing harassment policies, and to discuss successes and challenges. This is a skills-oriented, hands-on course suitable for anyone responsible for workplace human rights. Two days Length: May 26-27 Date(s): $220 Fee: Instructor(s): Susan O'Donnell IUfJI Ethical Decision-Making (#MGMT103) How well prepared are you to think through the numerous ethical decisions you must make every day? Is it possible to work effectively in the modern world and remain principled? Given what social science teaches us about perception and group dynamics, can most people even recognize when they are facing an ethical dilemma? This course is designed to help participants think more clearly about ethics in the workplace. Topics include: common terms used in discussion of ethical matters, the difference between facts and values, and the impact of group dynamics on perceptions and value choices. Participants will have an opportunity to apply commonly accepted theories of ethical decision-making to resolving some of their own ethical dilemmas at work. Length: One day April 20 Date(s): $110 Fee: Instructor(s): Rob Goodall, M.A. Registration: (604)528-5590 Web site: www.jibc.bc.ca Influencing Decision-Making and Change (#MGMT21 0)* To influence decisions, individuals must be able to communicate the merit of their ideas persuasively; they must create both an opportunity for and an interest in the presentation of their ideas - both upward and downward in their organization. T he skills and strategies presented and practised in this course will increase participants' understanding of their personal styles of influencing, and why their current influencing strategies and skills work in some situations but are less effective in others. Participants will practise methods to build on what works and transform what does not. This course is an elective in the Conflict Resolution Certificate Program. Length: Date(s): Time: Fee: Instructor(s): Two days June 25-26 9:00 am - 5:00 pm $185 Michael Fogel, LL.B., J.D., M.Ed. (Counselling Psychology) Instructors Mark Brunke, M.A., is an employee assistance counsellor with Brown Crawshaw Inc. He has counselled individuals, couples, and families for over 15 years, and has offered stress workshops at a wide variety of work sites. Michael Fogel, LL.B., J.D., M.Ed. (Counselling Psychology), is a mediator, group facilitator, and trainer in private practice. He works with public and private sector organizations teaching negotiation, mediation, and communication skills. He also works with managers, supervisors, support staff, and human resources personnel to create and implement organizational changes, restructuring, and strategic plans. Rob Goodall, M.A., is a management consultant in private practice. He has had experience as a teacher, education instructor, and education department manager. He has been in private practice since 1993, and works particularly in the health care field. Sandra Heath, B.A., is a management training and human resources consultant whose experience includes responsi­ bility for human resources, policy development, and training. She has line management experience in B.C. and Alberta and in the federal public sector. Susan O'Donnell is the Executive Director of the B.C. Human Rights Coalition. In this position she is responsible for education and continuing consultation in human rights law and policy, and for assisting complainants and sometimes respondents through the complaints process. Since 1978, Susan has been an instructor in the Labour Studies Programme at Capilano College, where she teaches Human Rights Law and Policy and Advocacy Techniques. Terry Pyper, M.S.W., has held several senior positions in the human services. field, including those of Regional Director and Assistant Deputy Minister with the former B.C. Ministry of Social Services, CEO of the Community Social Services Employers' Association, and Area Manager of the Vancouver and Kitsilano Resource Boards. General inquiries: (604)525-5422 page 49 Elizabeth Robinson, M.S.W., R.S.W., is a private consultant and trainer with extensive management experience in child welfare and medical settings. She is on the faculty of the School of Social Work at UBC. Ryane Consulting Inc. has designed and delivered courses on topics related to leadership and management, communica­ tions and conflict, and business writing for more than 20 years. Instructors are highly skilled in creating trust and a participative atmosphere, as well as balancing theory and practical applications. Zena Simces is a consultant and trainer specializing in manage­ ment consulting. She has over 20 years of experience working in government and with community groups in a number of provinces. Residential Care Unless otherwise indicated, Residential Care courses will be held at the Justice Institute and will be in session from 9:00 am to 4:30 pm. For more information, call the Program Coordinator, Sandra Rice, at (604)528-5633. For a brochure describing program structure, content, and eligibility, contact the Program Assistant, Nenita Capili, at (604)528-5631. Management Skills Management Development for Residential Settings Certificate Program 'this �ficate program was created in consultation with .e:\lt',qptive directors and front line managers tiom the residential 1111d v9tational fields. It is designed to meet the needs of . s.upet:'Visors and managers who work in a variety of residential , and v�tional settings. The program providei; management � 11pedtlc to this workplaee, and opportunities to network other professionals from the field. wta Tie program consists of 20 days of training: eight two-day core �:{.ses and four classroom days of Justice Institute electives. 0.�Qrses should be taken in sequence from Level l through 8, U'l\leSS otherwise approved by the Coordinator. Jn�restt'd persons should request an application fonn fr@m the P�gr.am Assistant at (604)528-563 l. Participants must currently be supervising others or have proveFI fiupervisory experience. Participants in non-supervisory positions should contact the Coordinator at (604)528-5633, as limited seating is • available for persons preparing for the supervisory role. .. CORE COURSES Please register for each level directly with the Registration Office. Management Development for Residential Settings, Level 1 (#MGMT214) This two-day course is designed to help supervisors examine and apply basic supervisory skills. It covers the role and responsibilities of the supervisor, ways to assess the supervisor's personal communication style and strengthen communication with staff, methods for assessing employees' levels of motiva­ tion and ability, and how to communicate with and delegate to staff who work shifts or on call. Length: Date(s): Two days January 15-16 April 29-30 $185 Fee: Instructor(s): Mario Govorchin Management Development for Residential Settings, Level 2 (#MGMT218) This two-day course is designed to help supervisors who work in residential settings develop performance goals and objectives with their staff, practise writing performance standards, examine methods for conducting effective performance reviews, develop action plans for staff development, practise managing performance problems, examine situational leadership theory and assess personal leadership styles, diagnose the level of competence and commitment of staff in relation to tasks, and contract with staff for specific leadership styles to best suit their needs. Length: Date(s): Two days February 3-4 May 27-28 Fee: $185 Instructor(s): Helen Dempster page 50 Registration: (604)528-5590 Web site: www.jibc.bc.ca Genera/ inquiries: (604)525-5422 Management Development for Residential Settings, Level 3 (#MGMT230) Management Development for Residential Settings, Level 6 (#MGMT260) This twtday c�urse is designed to help supervisors strengthen their supervisory skills and knowledge. Participants will gain information to develop a set of ethical and professional standards for their workplace. They will also explore current information on professionalism and review legal constraints on these standards; and examine the supervisor's role in relation to ethical standards, values, and professionalism in residential settings. Participants will also examine the supervisor's role in promoting effective time and stress management within the team, identify sources of employee stress and strategies for coping, and examine the organizational hierarchy and communication flow to assess levels of stress. This two-day course is designed to help supervisors write job descriptions, interview and select staff, and provide effective orientation in the context of residential facilities. Participants will gain an understanding of the functions and elements of a job description, practise writing job descriptions, identify effective recruitment procedures for full-time and relief staff, practise methods for conducting an effective job interview that also complies with ethical standards, and identify the elements of a successful orientation. Two days February 5-6 March 25-26 Fee: $185 Instructor(s): Martha Joy Length: Date(s): Management Development for Residential Settings, Level 7 (#MGMT270) Management Development for Residential Settings, Level 4 (#MGMT240) This two-day course is designed to help supervisors develop .a methodology for effective labour/management relations. Participants will have the opportunity to clarify existing policies and legalities, such as collective agreements and employment standards, that govern labour/management relations; identify discrepancies between policies (contracts) and practice; identify and practise the communication skills required for effective disciplinary action; explore the principles of clarity; consistency, and fairness that constitute due process; and examine the legal and ethical responsibilities of the employer/manager regarding labour relations and some areas of contention. Two days February 26-27 April 16-17 Fee: $185 Instructor(s): Carol Cohen, M.A., and Marion Malcolmson, M.S.W., R.S.W. Length: Date(s): Management Development for Residential Settings, Level 5 (#MGMT250) This two-day course is designed to help supervisors identify and practise specific management problem-solving and decision­ making techniques and their effectiveness; define existing management structures and roles; set agendas and practise basic facilitation skills for effective team meetings; and examine potential meeting challenges such as conflict, hidden agendas, content over process, and process over content. Two days March 9-10 May4-5 Fee: $185 lnstructor(s): Pat Meyer Length: Date(s): Registration: (604)528-5590 Two days April 20-21 June 15-16 Fee: $185 Instructor(s): Pat Meyer Length: Date(s): This two-day course is designed to help supervisors strengthen their financial management, budget projection, and report­ writing skills. Participants will examine the tendering process for contracted house maintenance; methods for building a resource file for contractors; budget projection and petty cash management; various contractual arrangements with funding bodies; and techniques for writing successful letters, reports, and proposals. Two days June 17-18 September 15-16 $185 Fee: Instructor(s): Elizabeth Robinson, M.S.W., R.S.W. Length: Date(s): Management Development for Residential Settings, Level 8 (#MGMT280) This two-day course is designed to help supervisors gain information and techniques needed to manage emergencies and understand the legal obligations of managing a residential facility. Participants will examine the manager's role in managing fire safety; emergency response planning, and house security; and examine the protocol for critical incidents and the debriefing process. Two days July 6-7 October 6-7 $185 Fee: · Instructor(s): Elizabeth Robinson, M.S.W., R.S.W. Length: Date(s): Management Development for Residential Settings Certificate Program Graduation Ceremony .. Thursday, November 19, 1998, at 6:00 pm Web site: www.jibc.bc.ca General inquiries: (604)525-5422 page 51 Go11&rencos/SpeclaJ .E\--en:ts ln-t.t!'Jidit.opliNry RetjdffltlaJ Qre Cotm':tt11« farl,• 1999 W�tch I r details tn the n.ex! cale.odar 1.1,, Length: Two days Date(s): April 20-21 Fee: $165 Instructor(s): Denise Grams Courses Around 8. C. ELECTIVES Four days of Justice Institute electives are required in the Management Development for Residential Settings Certificate Program. Electives currently being offered are listed below. See course descriptions in this calendar under the Conflict Resolution, Counselling, Management, and Trainer Development categories. Electives must be Justice Institute courses. Asserting Yourself Under Pressure (CR104) Boundary Confusion: Keeping Your Professional Roles Clear (#EP248) Clear and Simple: A Course on Writing Memos, Letters, and Reports (#MGMT212) Critical Skills for Communicating in Conflict (CR102) Criticism: How to Give and Receive It (CR206) Dealing with Anger (CR200) Dealing with Interpersonal Conflict (CRl lOA) Facilitating for Results: Helping Groups to Succeed (#MGMT306) Fundamentals of Instructional Planning (#TD300) Ideas for Active Learning (#TDlO0) Influencing Decision-Making and Change (#MGMT210) Instructional Skills, Level 1 (#TD200) Making It Hard to Say No - Negotiating with Difficult People (CR362) Mediation Skills, Level r (CR250) People Problems: How to Supervise Challenging Employees (#MGMT315) Together We Stand: Effective Team Building (#MGMT120) Working with Groups in Instructional Settings (#TD320) Front LinetSupervisory SkiUs Coaching Job Readiness Skills {#SUP122) This two-day course is designed for front line workers such as youth care workers, community support workers, school liaison workers, as well as life skills resource persons, who want to coach their clients in job readiness skills. Participants will learn coaching techniques that will help their clients make the transition to the world of work; learn to use supporting resource materials provided for this course; explore ways to build confidence for persons preparing to compete in the job market; explore successful job search techniques; examine liaison and networking protocol with the public and private sectors; examine volunteer service opportunities; learn up-to­ date information on current resume trends; and identify selection-interviewing protocol. Participants will be provided with a resource kit to further develop their expertise. page 52 Registration: (604)528-5590 The Management Development for Residential Settings Certificate Program is now offered in several locations outside the Lower Mainland. For information about the program and future locations, contact the Program Coordinator, Sandra Rice, at (604)528-5633. Out-of-town participants may take the levels of Management Development for Residential Settings Training out of sequence without prior approval of the Coordinator. Core Courses VICTORIA Management Development for Residential Settings, Level 1 (#MGMT214V) Length: Two days Date(s): March 9-10 Location: Clarion Hotel Grand Pacific, 450 Quebec Street $195 Fee: Management Development for Residential Settings, Level 2 (#MGMT21 BV) Length: Two days Date(s): April 6-7 Location: Clarion Hotel Grand Pacific, 450 Quebec Street $195 Fee: Management Development for Residential Settings, Level 3 {#MGMT230V) Length: Date(s): Location: Fee: Two days May 19-20 Clarion Hotel Grand Pacific, 450 Quebec Street $195 Management Development for Residential Settings, Level 4 (#MGMT240V) Length: Two days Date(s): June 25-26 Location: Clarion Hotel Grand Pacific, 450 Quebec Street $195 Fee: Levels 5 to 8 will be offered in the Fall 1998 term. Web site: www.jibc.bc.ca Genera/ inquiries: (604)525-5422 Electives Please see page 18 for community colleges co-sponsoring Justice Institute Conflict Resolution courses that can be used as electives for this program. For course descriptions, please see the Conflict Resolution category; beginning on page 11. Electives must be Justice Institute courses. Instructors Carol Cohen, M.A., is a counsellor/coordinator with the Family Services Employee Assistance Group. She has worked in residential settings for youth and is experienced in both direct service and management. Helen Dempster is Coordinator of Children's Services for the BC/Yukon Society of Transition Houses. She has managed a transition house for 7 years and is experienced in working and training with women-serving agencies. Mario Govorchin is a consultant and trainer with extensive experience working with clients with disabilities. He has worked in residential settings. Mario is a senior trainer for · the JI Centre for Conflict Resolution Training. Denise Grams is a life skills counsellor, instructor, and trainer. She has more than 10 years of experience working in the social services field coordinating a child care program, and as a rehabilitation officer and counsellor. She has been in private practice· (Life Unlimited - Life Management Skills Training) since 1990. Martha Joy; B.S.W., is a consultant with extensive experience working with children, youth at risk, and persons with disabilities. She has worked in residential settings with youth and is experienced in both direct service and management. Marion Malcolmson, M.S.W., R.S.W., works in cross-cultural settings as the Coordinator of Counselling Services at Invergarry Adult Learning Centre. Her counselling and training experiences include employee assistance programs. She has been employed in both direct service and administration, and currently maintains a private practice. Pat Meyer is a consultant who has offered workshops in Canada, the U.S., and New Zealand. She conducts workshops and consultations on developing services for people with disabilities, including the transition of people with complex health needs from institution to community living. Elizabeth Robinson, M.S.W., R.S.W., is a social worker in private practice. She has extensive experience as a manager and trainer in child welfare and medical settings. She is also a sessional lecturer at the School of Social Work at UBC. Trainer Development Unless otherwise indicated, Trainer Development courses will be held at the Justice Institute and will be in session from 9:00 am to 4:30 pm. For more information, call the Program Coordinator, Patricia McNeill, at (604)528-5623. For a booklet with more information about the certificate program, call the Program Assistant, Lynda Getz, at (604)528-5619. To qualify for the certificate, applicants must complete 12' days of core training (six courses/78 hours). four days of electives (usually two courses/26 hours), and a two-part assignment. Persons who have previously taken Training for Trainers courses through Interdisciplinary Studies will receive credit for those courses. Courses marked with an asterisk (*) may be taken as electives in the Management Development for Residential Settings Certificate Program. Core Courses Trainer Development Certificate Program The Trainer Development Certificate Program Is a practical program designed for both full-time training professionals and persons who pmvide training as part of their overall job responsibiUties within an er,ganization. It focuses on the core skills and knowledge required to plan and deliver creative, effective training sessions. The program also provides opportun­ ities in the classroom for participants to apply the skills and knowledge that are the foundation of each course. The program was developed with input from trainers in variety of settings. Instructors are training professionals with a background in aa�lt education. Registration: (604)528-5590 Web site: www.jibc.bc.ca Once prerequisites have been satisfied, core courses in the Trainer Development series can be taken in any order; however, courses are listed here in the recommended order. Instructional Skills, Level 1 (#TD200)* (Formerly Training for Trainers: Tips, Techniques, and Tactics) This practical course is for people who deliver training as part of their overall job and want to learn new skills or enhance existing ones. Content includes: characteristics of adult learners, ways of creating and maintaining a positive learning environment, instructional styles, characteristics of a motivating instructor, instructional techniques, and instructional challenges. Enrolment is limited to a maximum of 12, to allow time for participants to practise delivering group instruction in a General inquiries: (604)525-5422 page 53 supportive setting. Each participant will have an opportunity to participate in two practice delivery sessions. Length: Two days D ate(s): January 29-30, Margaret Owens, M.Ed. February 12-13, Reva Kalef, M.Ed.; Vancouver Maritime Museum, 1905 Ogden Avenue, Vancouver April 23-24, Colleen Vaughn, B.Com. May 21-22, Margaret Owens, M.Ed. July 9-10, Colleen Vaughn, B.Com. $235 Fee: Instructional Skills, Level 2 (#TD220) This course is for trainers who wish to increase their knowledge of the instructional process, reflect on their present approach, practise micro-skills, and receive feedback. Content includes: critical thinking; perceptual learning modes; motivation; communicating clearly; use of questions; overviews, cueing, debriefing, integration, and summaries; assessment; feedback; ethical concerns; and instructor self-care. Participants will have an opportunity to practise micro-skills individually; with partners, and in small groups. (Opportunities for practice in delivering group instruction will be provided in a new skills­ practice course to be introduced in Fall 1998.) Enrolment is limited to 16. Prerequisite(s): Instructional Skills, Level 1 (#TD200) (formerly Training for Trainers: Tips, Techniques, and Tactics [#MGMT223]). If you have not taken #TD200 (or #MGMT223), please send a written application to the Program Coordinator outlining training experience and/or previous training for trainers courses. Please include the name of the instructor, the length of the course, and a brief description of the course. Two days Length: Date(s): February 16-17; Vancouver Maritime Museum, 1905 Ogden Avenue, Vancouver June 23-24 $225 Fee: Instructor(s): Reva Kalef, M.Ed. Conducting a Training Needs Assessment (#TD340) A cornerstone in the work of instructors, planners, and coordinators is determining what clients or the public want or need to learn. Most people working in planning functions would agree that good planning involves conducting a "needs assessment." But the term needs assessment is often used to describe a variety of strategies to help determine the content of courses, programs, workshops, or other educational offerings. This two-day course is designed to clarify the concept of needs assessment and to provide skills to assist in choosing and implementing appropriate strategies for determining the educational or training needs of client groups. Enrolment is limited to 16. Recommended: Fundamentals of Instructional Planning (#TD300) (formerly #MGMT223A). Length: Two days D ate(s): May 7-8 Fee: $225 Instructor(s): Thomas Sork, Ph.D. Working with Groups in Instructional Settings (#TD320)* This practical advanced course is for trainers who instruct in a group setting. Participants will have an opportunity to increase their understanding of group dynamics and ways to enhance learning in groups. Content includes: climate setting, a group dynamics model, purposes of groups, observation possibilities, and common group issues. Enrolment is limited to 16. Prereq­ uisite(s): Instructional Skills, Level 1 (#TD200) (formerly Training for Trainers: Tips, Techniques, and Tactics [#MGMT223]). If you have not taken #TD200 (or #MGMT223), please send a written application to the Program Coordinator outlining training experience and/or previous training for trainers courses. Please include the name of the instructor, the length of the course, and a brief description of the course. Length: Two days Date(s): June 1-2 $225 Fee: Instructor(s): Reva Kalef, M.Ed. Fundamentals of Instructional Planning (#TD300)* This interactive course is for trainers who are responsible for planning instruction for adult learners. Participants will have an opportunity to increase their understanding of the instructional planning process and apply the knowledge and skills to their own planning situation. Participants should have a project in mind to work on during the course. Enrolment is limited to 16. Prerequisite(s): Instructional Skills, Level 1 (#TD200) (formerly Training for Trainers: Tips, Techniques, and Tactics [#MGMT223]). If you have not taken #TD200 (or #MGMT223), please send a written application to the Program Coordinator outlining training experience and/or previous training for trainers courses. Please include the name of the instructor, the length of the course, and a brief description of the course. Two days Length: April 2-3 Date(s): Fee: $225 Instructor(s): Reva Kalef, M.Ed. page 54 Registration: (604)528-5590 Evaluating Training Programs (#TD360) Evaluations can be potent sources of information for program improvement, decision-making, and accountability. T his interactive course is for trainers responsible for planning and/or carrying out evaluations of their training programs. It provides a systematic overview of program evaluation; the concepts covered can be applied to a wide range of situations. Participants will have an opportunity to increase their under­ standing of the type of evaluation most appropriate for their programs, and to apply the knowledge and skills to their own work. They should have in mind a program evaluation to work on over the course of the two days. Enrolment is limited to 16. Prerequisite(s): Fundamentals of Instructional Planning (#TD300) (formerly #MGMT223A). If you have not taken #TD300 (or #MGMT223A), please send a written application to the Program Coordinator outlining previous training or experience in instructional planning. Web site: www.jibc.bc.ca General inquiries: (604)525-5422 Length: Date(s): Fee: Instructor(s): Two days July 6-7 $225 Margaret Owens, M.Ed. Length: Date(s): Fee: Instructor(s): Training that Works for Everyone (#TD140) Electives One-to-One Training (#TD1 50) Research has shown that more than half of all training efforts are conducted on the job and that they occur on a one-to-one basis. However, little attention has been given to this type of instruction. T his one-day course will challenge the notion that the necessary knowledge and skills to perform a job will be acquired by simply sitting and observing another person, or by being shown how to do something. It is designed for one-to-one trainers who want to explore different planning and instructional strategies and techniques for conducting effective one-to-one training sessions. Recommended: Instructional Skills, Level 1 (#TD200). Length: Date(s): Fee: Instructor(s): Two days April 6-7 $225 Reva Kalef, M.Ed. One day March 16 $110 Colleen Vaughan, B.Com. Length: Date(s): Fee: Instructor(s): One day May 25 $110 Rhonda L. Margolis, M.A., and Marg Penney, M.A. Team Teaching and Other Ways to "Share the Spotlight" (#TD130) Creating Instructional Materials (#TD120) This interactive course is designed for people who create instructional materials for adults. It applies principles of plain language and design to the special needs of the adult learner and instructional designer. The course will allow participants to apply the skills and knowledge to their own projects. Topics include creating effective overheads, flipcharts, handouts, work­ books, and other materials used to plan and design instruction­ al events. Although manuals and some other "stand-alone" material will be briefly discussed, the focus of the course is on material used for classroom-type instruction. Length: Two days March 17-18 Date(s): Fee: $2 25 Instructor(s): Cheryl Cahill, B.B.A., and Tanyce Westgard, B.B.A. Ideas for Active Learning (#TD100)* Participants in this course will leave with a repertoire of ideas for making their training more active. Participants will also explore how to integrate interactive techniques into their instructional plans and delivery. Content includes: qualities of active learning, introductions, expectation-setting, energizers, retention and transfer, and closure. Enrolment is limited to 16. Prerequisite(s): Instructional Skills, Level 1 (#TD200) (formerly Training for Trainers: Tips, Techniques, and Tactics [#MGMT223]). If you have not taken #TD200 (or #MGMT223), please send a written application to the Program Coordinator outlining training experience and/or previous training for trainers courses. Please include the name of the instructor, the length of the course, and a brief description of the course. Registration: (604)528-5590 T he people who attend training sessions come from increasingly diverse backgrounds. Today's trainers need to consider the impact of culture and gender factors (e.g., behavioural/values dif­ ferences, language, stereotyping, invisibility, and so forth) on the learning process. This practical course will give trainers the opportunity to examine these factors, and will provide tools for analyzing and redesigning their own training in order to optimize the learning experience for all participants. Participants should bring samples of training materials they use to work with during the session. Web site: www.jibc.bc.ca T his course is designed for instructors who want to involve others in their training courses. It will demonstrate tools and techniques that trainers can use to explore the power of "sharing the spotlight'' with guest speakers, co-workers, or team teachers. The course will provide an opportunity for participants to analyze the technical, theoretical, and personal abilities of other people involved in the training session. Topics include: sharing the role to enhance learning; identifying common teaching styles, developing strategies to successfully team-teach, and practising the co-facilitation process. Enrolment is limited to 16. Two days Length: June 15-16 Date(s): $225 Fee: Instructor(s): Cheryl Cahill, B.B.A., and Tanyce Westgard, B.B.A. Trainer Development Certificate Program: Assignment (#TDS00) To receive the Trainer Development Certificate, participants must complete 12 days of core training (six courses/78 hours), four days of electives (usually two courses/2 6 hours), and a two-part assignment. In the first part of the assignment, participants will analyze instructional delivery in a group setting and examine the ways in which instructional planning and delivery can influence the learning process. T he second part focuses on instructional planning: it provides an opportunity for participants to reflect on the choices they have made or are making in planning an educational program, and the factors that influence these choices. After completing the assignment, candidates for the certificate will prepare a written report of their analysis. For further information or to request a certificate program application package, please contact the Program Assistant, Lynda Getz, at (604)528-5619. Fee: $150 General inquiries: (604)525-5422 page 55 Instructors Cheryl Cahill, B.B.A., has an educational background in commerce and adult education. As a trainer, she specializes in the development of managers, supervisors, directors, and senior executives who are required to train front line staff. She has over 10 years of experience designing, delivering, and evaluating management workshops and seminars in business and industry. Reva Kalef, M.Ed., has been involved in the field of adult education as an instructor, program planner, and consultant for over 13 years. She specializes in assisting instructors and instructional designers in their ongoing professional development. Reva has extensive experience working with educational institutions, government agencies, non-profit organizations, and business and industry. Rhonda Margolis, M.A., has worked as a cross-cultural training facilitator for more than 10 years. She works with a wide range of businesses, including the telecommunications and financial industries, and postsecondary institutions. She has been an invited speaker at numerous conferences and has published several articles related to cross-cultural training. Margaret Owens, M.Ed., has extensive experience as a consultant and trainer in the design, instruction, and evaluation of adult education programs and materials. She has a special interest in international and distance education, and recently completed a research project on distance education initiatives in Southeast Asia. Marg Penney, M.A., has experience as a workshop leader in both the public and private sectors. She has offered workshops on gender differences, women's leadership styles, barriers women face in the workplace, and other related topics. She recently completed a major project on Inclusive Curriculum for the college system. Thomas J. Sark, Ph.D., is an Associate Professor of Adult Education at the University of British Columbia. He has presented needs assessment and similar workshops on evaluation and planning to a number of practitioner groups across Canada. Colleen Vaughan, B.Com., has been an instructor at the Justice Institute of B.C. for over six years. She has developed and delivered workshops for both the Provincial Emergency Program Academy and the Corrections Academy. Colleen is currently completing her master's degree in education at UBC, with a specialization in Adult Education. Tanyce Westgard, B.B.A., has been involved with facilitating, designing, developing, and evaluating workshops, seminars, and courses for more than 10 years. She has worked extensively with front line managers, directors, and senior executives in business and industry, and is currently completing her master's degree in education at UBC. Traumatic Stress Unless otherwise indicated, Traumatic Stress courses will be held at the Justice Institute and will be in session from 9:00 am to 4:30 pm. For more information on Trauma and Post-Traumatic Stress courses, call the Program Coordinator, Cindy Bettcher, at (604)528-5627. For more information on Critical Incident Stress courses, call the Program Coordinator, Patricia McNeill, at (604)528-5623. Traumatic Stress Certificate Programs: Clinical Interventions and Community Res-ponses In response to requests from the community to provide comprehensive training in trauma intervention, Interdisciplinary Studies has developed certificate training in the areas of Critical Incident Stress Debriefing (responses to acute traumatic events such as natural disasters, motor vehicle accidents, or violent crime) and clinically-based trauma interventions (counselling and therapy responses to acute or chronic post-traumatic stress reactions). The programs consist of core courses that focus on key theories of trauma and traumatic stress., central concepts in trauma intervention arid debriefing, and practical skill application. page 56 Registration: (604)528-5590 In response to suggestions and concerns about the time and financial commitment required to complete the Traumatic Stress Certificate Programs, we have made the following changes: • reduced the prerequisite course from 3 to 2 days; • eliminated the requirement for elective courses; and • adjusted the format of the Trauma Counselling Practice Supervision course in the Clinical Intervention: Trauma Counselling Stream All certificate program ca;ndidates are required to take the two-day prerequisite course (#EP251), after whi.ch they can select from the following program options: • Clinical Intervention - Trauma Counselling Stream, consisting of 19 days (133 hours) of core courses (including the 2-day prerequisite course and 5 days or 35 hours of practice supervision). See pages 58 to 59 for course descriptions. Core courses include: - Assessment and Treatment Planning (#TS210) (4 days; fee $295): February 25-28 - Issues for the Therapist (#TS220) (3 days; fee $225): March 19-21 - Specific Intervention and Treatment Methods (#TS230) (5 days; fee $325): April 2-4 & 24-25 Web site: www.jibc.bc.ca General inquiries: (604)525-5422 - Trauma Counselling Practice Supervision (#TS240) (5 days; fee $450): either May 2, 9, 23, 30 & June 6 . (#TS240A) or May 23, 30 & June 6, 13, 20 (#TS240B). Instructor(s): Elizabeth Fortes, M.A.; Joe Solanto, Ph.D.; Maggie Ziegler, M.A. To register for the Clinical Intervention - Trauma Counselling certificate: Interested applicants must submit a resume describing their clinical/counselling work experience and academic background to Cindy Bettcher, Program Coordinator. To complete the Clinical Intervention - Trauma Counselling certificate: In addition to the prerequisite course and the required core courses identified above, candidates must successfully complete their assigned evaluation assignments. Course registration by non-certificate candidates: Course registration by non-certificate candidates: All courses in the Community Responses Streams of the Traumatic Stress Certificate Programs are open for general registration. Participants do not have to be registered in a certificate program to attend. To register for the Community Responses - Critical Incident Stress Debriefing for Peers or Mental Health Practitioners certificates: After you have completed the required courses, contact Lynda Getz at (604)528-5619 for a certificate registration package. To complete the Community Responses - Critical Incident Stress Debriefing for Peers and Mental Health Practitioners certificates: In addition to completing the prerequisite course and the required courses in the applicable stream, candidates must successfully complete a defusing or debriefing exercise (can be a simulation) and a case analysis, as well as obtain recommendations from three colleagues. Counsellors and therapists who are not interested in working towards the Clinical Intervention - Trauma Counselling certificate but who are interested in taking these courses can register for individual courses by submitting a resume describing their clinical/counselling work experience and academic background to Cindy Bettcher, Program Coordinator. Please note that #TS230 is the prerequisite for #TS240; the two courses must therefore be taken together. Trauma and Post-Traumatic Stress Courses For a detailed brochure describing this certificate option, please contact the Program Assistant, Amber Hall, at (604)528-5620. Introduction to Trauma and Post-Traumatic Stress Reactions (#E P2 51) • Community Responses - Critical Incident Stress Debriefing for Peers, consisting of 9 days (63 hours) of core courses (including the prerequisite course). See pages 59 to 60 for course descriptions. Core courses include: Preventing and Managing Stress (#TS350) (2 days): February 9-10 or May 4-5 - Trauma Debriefing and Defusing (#TS310) (2 days): March 16-17 or April 27-28 - Peer Defusing, Level I (#TS320) (1 day): May 19 - Peer Defusing, Level II (#TS330) (2 days): May 20-21 • Community Responses - Critical Incident Stress Debrief­ ing for Mental Health Practitioners, consisting of 12 days (84 hours) of core courses (including the prerequisite course). See pages 60 to 61 for course descriptions. Core courses include: - Trauma Debriefing and Defusing (#TS310) (2 days): March 16-17 or April 27-28 - The Group Debriefing: Basic Knowledge and Skills Development (#TS410) (2 days): June 1-2 - The Group Debriefing: Practice (#TS420) (2 days): November 12-13 - Community-Based Trauma Interventions (#TS340) (2 days): March 23-24 Clinical Assessing and Reporting Trauma in the Workplace (#TS430) (1 day): May 27 Traumatic Loss (#TS440) (1 day): June 22 For a detailed brochure descfibing these CIS certificate programs, please contact Lynda Getz at (604)528-5619. (Formerly Trauma and Post-Traumatic Stress Reactions, Level I) This course is for front line workers, support workers, victim service workers, peer personnel from high-risk professions (emergency health and human services, police and corrections, various industries), and other service providers working with trauma survivors in an individual, group, or community context. Participants will acquire a basic understanding of trauma, post­ traumatic stress, and critical incident stress, and a working knowledge of the impact of trauma on individuals, the com­ munity, and trauma responders, including responses at the moment of traumatization, short-term and long-term conse­ quences of traumatization, and post-traumatic stress disorder. Participants will examine the spectrum of trauma responders in the community and consider their relationship to each other. This course is the prerequisite for admission to the Traumatic Stress Certificate Programs. Participants who have previously completed Trauma and Post-Traumatic Stress Reactions, Level I (#EPl 78) or Level II (#EPl 78A), will receive credit for this prerequisite. Two days Length: January 23-24 Date(s): $175 Fee: Instructor(s): Joe Solanto, Ph.D. Instructor(s): Mark Brunke, M.A.; Jessica Easton, M.A.; Laurie Pearce, M.A.; Joe Solanto, Ph.D.; Toby Snelgrove, Ph.D. Registration: (604)528-5590 Web site: www.jibc.bc.ca Genera/ inquiries: (604)525°5422 page 57 Trauma and Post-Traumatic Stress Reactions, Level II (#EP251A) Body-Focused Groups for Adult Survivors of Childhood Sexual Abuse (#CSA149) This course is for front line workers, support workers, victim service workers, and other service providers working in a support capacity with survivors of trauma in an individual, group, or community context. It will build on the theoretical foundation presented in #EP251. Participants will review individual responses to trauma from a multi-dimensional perspective and examine the implications for effective treatment planning. Emphasis will be placed on linking a client's troublesome thoughts, feelings, and behaviours to his/her traumatic experience. An overview of specific sup­ portive interventions within the context of a larger treatment system will be presented, as well as the ethical issues and other challenges inherent in working with trauma survivors. For a course description, see page 35 in the Child Abuse and Neglect category. Length: Date(s): Fee: Instructor(s): Two days March 27-28 $175 Joe Solanto, Ph.D. Boundary Confusion: Keeping Your Professional Roles Clear (#EP248)* Length: Two days March 27-28 Date(s): Fee: $175 Instructor(s): Nancy Buzzell, Ph.D. Clinical Intervention: Trauma Counselling Stream - Core Courses Courses in the Clinical Intervention: Trauma Counselling Stream of the Traumatic Stress Certificate Program are open for registration by practitioners at the master's level (or equivalent). Participants do not have to be registered in a certificate program to enrol. Assessment and Treatment Planning (#TS210) For a course description, see page 39 in the Counselling category. This course will examine the psychological, emotional, social, and relational impact of trauma on the survivor, and provide an overview of assessment issues within a socio-political and cultural context. A multi-dimensional approach to assessment and a variety of assessment interviews and instruments will be reviewed. Participants will consider the importance of having a theoretical model to guide their treatment work with survivors of trauma, develop a framework for treatment, and apply this treatment framework to specific trauma populations and client presentations. The relational injury inherent in trauma will be explored, the implications of this injury on the therapeutic relationship discussed, and practical skills to address these issues and create safety in the client/therapist relationship will be presented. Participants will also apply various assessment tools and treatment-planning concepts to case situations. Length: Date(s): Fee: Instructor(s): Length: Date(s): Fee: Instructor(s): For a course description, see page 40 in the Counselling category. Length: Date(s): Fee: Instructor(s): Two days TBA $175 Liz Gildner, M.A. iflWI The Art of Running a Private Practice: Small Business Skills for Therapists (#EP506) Two days March 7 & April 4 $175 Monica Franz, B.A., DVATI, RCAT SPECIAL EVENT Race and Culture: Ethical Challenges for Counsellors and Social Service Providers (#EP266) Co-sponsored with the Multi-Cultural Concerns Committee, B.C. Association of Social Workers (BCASW). For a course description, see page 63 in the Conferences/Special Events category. Two days March 13-14 $125 for BCASW members; $150 for nonmembers; group rate: $135 per registrant (3 or more registrants from same agency or organization) Instructor(s): Jessica Henderson Daniel, Ph.D. Length: Date(s): Fee: page 58 Registration: (604)528-5590 Four days February 25-28 $295 Elizabeth Fortes, M.A.; Joe Solanto, Ph.D.; Maggie Ziegler, M.A. Issues for the Therapist (#TS220) This course will assist participants to identify their role in trauma treatment within a continuum of trauma professionals, and to develop a model for ethical trauma counselling. Participants will explore the significance of risk assessment protocols, diagnose Post-Traumatic Stress Disorder (PTSD) using the DSM-N criteria, understand psychopharmacology and PTSD treatment, and address the therapeutic challenges related to traumatic memory. Through structured exercises, participants will consider the impact of their values, beliefs, and assumptions in the therapeutic setting, identify and respond to transference and counter-transference in their work with trauma survivors, and differentiate these from the causes and symptoms of vicarious traumatization. Opportunities to explore vicarious Web site: www.jibc.bc.ca Genera/ inquiries: (604)525-5422 trauma prevention and intervention at the individual, organizational, and societal levels will be provided, and the current challenges faced by trauma therapists will be highlighted. Length: Date(s): Fee: Instructor(s): Three days March 19-21 $225 Elizabeth Fortes, M.A.; Joe Solanto, Ph.D.; Maggie Ziegler, M.A. Specific Intervention and Treatment Methods (#TS230) This course will provide a forum for participants to evaluate their current practice with traumatized clients, considering what has and hasn't worked. Opportunities for participants to develop and practice intervention skills relating to a diversity of trauma experiences and traumatized populations will be provided. Participants will learn and apply clinical skills to a range of in-session dynamics and situations, including: skills to manage the emotional intensity and pacing of sessions; identifying and responding to in-session dissociations and survivor's internal conflicts; and clinically managing the conflicts and ambivalence of the therapist. Demonstrations and opportunities for skill practice will be used to explore symptom management (including reducing physiological over-reactivity, thought-stopping techniques, creating internal safety, reducing affective overload around traumatic images, and rehearsing new behaviours). Length: Five days Date(s): April 2-4 & 24-25 Fee: $325 Instructor(s): Elizabeth Fortes, M.A.; Joe Solanto, Ph.D.; Maggie Ziegler, M.A. Trauma Counselling Practice Supervision (#TS240) This course provides an opportunity for participants to present cases from their clinical practice with trauma survivors for exploration and feedback in a small-group setting. For non­ certificate participants, the prerequisite for this supervision is completion of #TS230. Length: Date(s): Fee: Supervisors: Five days May 2, 9, 23, 30 & June 6 May 23, 30 & June 6, 13, 20 $450 Instructors from the certificate courses (TBA) NflWI Safe Practice: Best Practice (#EP509) For a course description, see page 39 in the Counselling category. Length: Date(s): Fee: Instructor(s): One day March 16 $95 Janet Douglas, M.S.W (cand.), and Terry Waterhouse, B.Ed. Registration: (604)528-5590 Web site: www.jibc.bc.ca Critical Incident Stress Courses in the Community Responses Streams of the Traumatic Stress.Certificate Programs are open for general registration. Participants do not have to be registered in a certificate program to enrol. For a brochure containing information on the Traumatic Stress Certificate Programs - Community Responses streams, please call Lynda Getz at (604)528-5619. Community Responses - Critical Incident Stress Debriefing for Peers (#TS300) This program is designed for co-workers who may be called upon to provide peer defusings (emotional first aid) after an incident in their workplace. It will be of interest to peer personnel from high-risk professions (emergency health and human services; police and corrections; industries such as construction, mining, manufacturing, and logging) and other personnel who will be acting in the role of peer defuser. CORE COURSES Courses numbered TS310, TS320, and TS330 must be taken in the order listed. Introduction to Trauma and Post-Traumatic Stress Reactions (#EP251), which is a required course for all certificate program candidates, may be taken at any time. Trauma Debriefing and Defusing (#TS31 0) · (Formerly Critical Incident Stress: Responding to Trauma in the Workplace, Levell [#EPl 171) The focus of this course is on the core concepts and basic skills used in trauma defusing and debriefing. Although the concepts are generic, the primary applications are for people traumatized in the workplace. Topics covered include: the relationship between stress, cumulative stress, traumatic stress, and critical incident stress; causes and consequences of traumatic and critical incident stress; underlying psychological issues associated with a traumatic event; individual differences associated with traumatic stress; the theory of crisis intervention and its relationship to acute trauma intervention; the rationale for a structure of trauma interventions including in- and post-service defusing (individual ahd group), demobilization, and psychol­ ogical debriefings (individual and group); practice principles for trauma interventions; a review of the efficacy studies on defusings; ethical and moral issues relating to trauma inter­ ventions; and triaging personnel following a traumatic incident. Two days March 16-17 April 27-28 8:30 am - 4:00 pm Time: $185 Fee: Instructor(s): Toby Snelgrove, Ph.D. Length: Date(s): General inquiries: (604)525-5422 page 59 Peer Defusing. Level I (#TS320) (Formerly part of the three-day Peer Defusing, Level 1 course) This course focuses on the skills required for front line trauma defusing. Topics covered include: a review of the causes and symptoms resulting from a traumatic event; the purpose and process of individual peer defusing and the role of the peer defuser; methods for dealing with problems such as alcohol and drug abuse; ways to close an individual defusing when the person being defused is in various states of distress; and an introduction to practice boundaries and ethical issues relating to peer defusing, including limits to confidentiality. Participants will have an opportunity to practise the peer defusing process. Prerequisite(s): Trauma Debriefing and Defusing (#TS310), or a writte.n application outlining previous training in critical incident stress, including the name of the instructor and the length of the training. One day Length: May19 Date(s): Time: 8:30 am - 4:00 pm $100 Fee: Instructor(s): Toby Snelgrove, Ph.D. The purpose of this course is to provide peers with an opportunity to further develop their helping-relationship skills. Topics covered include: a review of steps in the peer-support relation­ ship; crisis intervention and how it relates to peer defusing; the four active-listening skills (including practice sessions); the affirm-and-reframe trauma intervention; and an in-depth dis­ cussion of methods for dealing with boundary and ethical issues in peer support. Prerequisite(s): Peer Defusing, Level I (#TS320). Two days Length: Date(s): May 20-21 Time: 8:30 am - 4:00 pm $175 Fee: Instructor(s): Toby Snelgrove, Ph.D. This course will begin with a brief but simple theory of stress that will bring the concept into focus. Participants will then be able to apply direct, relevant, and easy techniques to the prevention and management of stress - techniques that not only work but make sense too! The sources and symptoms of stress will be described with sensitivity to the enormous variability in people's stress loads. Other topics will include ways to increase hardiness and avoid unnecessary stressors, and ways to respond to others who appear overstressed. Registration: (604)528-5590 Courses numbered TS310, TS410, and TS420 should be taken in the order listed; the remaining core courses can be taken in any order. Introduction to Trauma and Post­ Traumatic Stress Reactions (#EP251), which is a required course for all certificate program candidates, may be taken at any time. For a course description, please see page 59. Two days March 16-17 April 27-28 8:30 am - 4:00 pm Time: $185 Fee: Instructor(s): Toby Snelgrove, Ph.D. Length: Date(s): The Group Debriefing: Basic Knowledge and Skills Development (#TS41 0) (Formerly Critical Incident Stress: Responding to Trauma in the Workplace, Level II [# EPl 17A)) Preventing and Managing Stress (#TS3 50) page 60 CORE COURSES (Formerly Critical Incident Stress: Responding to Trauma in the Workplace, Levell [#EPl 17]) (Formerly part of the three-day Peer Defusing, Level 1 course) Two days February 16-17 May4-5 Time: 9:00 am - 4:30 pm Fee: $185 Ip.structor(s): Mark Brunke, M.A. This program is designed for mental health professionals (counsellors, clinical social workers, and psychiatric nurses), victim service workers, and peer personnel from high-risk professions (emergency health and human service, police and corrections, and various industries) who may be called upon to conduct group debriefings in a variety of situations. Trauma Debriefing and Defusing (#TS31 0) Peer Defusing. Level II (#TS330) Length: Date(s): Community Responses - Critical Incident Stress Debriefing for Mental Health Practitioners (#TS400) The purpose of this course is to help participants develop knowledge and skills related to psychological group debriefing. The course will review various approaches to group debriefings, focusing on variations of the Mitchell Model as applied to the work setting. Special attention will be paid to the introductory stage and to non-intrusive leader interventions. T his course will be of particular interest to mental heath professionals. Prereq­ uisite(s): Trauma Debriefing and Defusing (#TS310), or a written application outlining previous training in critical incident stress, including the name of the instructor and the length of the training. Two days Length: June 1-2 Date(s): 8:30 am - 4:00 pm Time: $185 Fee: Instructor(s): Toby Snelgrove, Ph.D. Web site: www.jibc.bc.ca General inquiries: (604)525-5422 The Group Debriefing: Practice (#TS420) (Formerly Critical Incident Stress: Responding to Trauma in the Workplace, LevelIII [#EP117B]) This course provides an opportunity for participants to develop their group debriefing skills through practice role plays. Each person attending the course will have the opportunity to debrief and be debriefed twice. Debriefing groups will be videotaped �md supervised by a trained debriefer. Prerequisite(s): The Group Debriefing: Basic Knowledge and Skills Development (#TS410) (formerly Critical Incident Stress: Responding to Trauma in the Workplace, Level U [#EP117A]). Two days Length: Date(s): November 12-13, 1998 Time: 8:30 am - 4:30 pm Fee: $250 Instructor(s): Toby Snelgrove, Ph.D. lflWI Clinical Assessing and Reporting Trauma in the Workplace (#TS430) Increasingly, workers are requesting leave due to psychological traumas in the workplace. Counsellors are often requested to conduct assessments and/or write reports to be used in determining whether such cases are truly trauma-related. This course will focus on the ways in which evaluators of the impact of critical incident stress can effectively assess a client and report findings and recommendations in oral and written form. Emphasis will be placed on objectivity and accuracy in the assessment process, as well as on the production of written reports that meet the requirements of agencies such as ICBC and WCB. Prerequisite(s): Trauma. Debriefing and Defusing (#TS310), or a written application outlining previous training in critical incident stress, including the name of the instructor and the length of the training. Length: One day May27 Date(s): 9:00 am - 4:30 pm Time: Fee: $110 lnstructor(s): Joe Solanto, Ph.D. lflWM Traumatic Loss (#TS440) When a traumatic event is also a traumatic loss, the symptoms and the recovery process are much more profound. This course will review the symptomatology associated with profound loss, the grieving process, and individual and group interventions. Participants will review their own experiences with loss and the possible impact such experiences may have on their role as trauma intervenors. Length:. One day Date(s): June 22 Time: 9:00 am - 4:30 pm Fee: $110 Instructor(s): Jessica Easton, M.A. Registration: (604)528-5590 lflWM Community-Based Trauma Interventions (#TS340) Trauma interventions following a majo·r tragedy such as a building collapse or an earthquake require a coordinated intervention that goes well beyond the provision of group debriefings. The purpose of this course is to provide participants with an understanding of the phases of and responses to a disaster and how to apply various intervention models. Topics covered include: characteristics of a disaster; impacts of disaster on individuals and the community; community and individual needs at various stages of a disaster; the role of community, provincial, and federal agencies before, during, and after a disaster; needs of responders anc;l survivors; traumatic stress and the symptomatology associated with various reactions and syndromes associated with a disaster; role conflicts; models for community intervention; and needs of disaster responders and stress management strategies that can address those needs. Two days Length: March 23-24 Date(s): 9:00 am - 4:30 pm Time: $185 Fee:· Instructor(s): Laurie Pearce, M.A. OTHER CRITICAL INCIDENT STRESS COURSES Critical Incident Stress Debriefing: Trauma in the Lives of Children (#EP117C) Acts of violence in and out of the family, tragic events, and sudden accidents expose children to significant stress. The Critical Incident Stress Debriefing (CISD) process has proven to be an effective tool in helping children and their families cope . with what they have seen or experienced. This introductory course is for mental health practitioners, school personnel, child and youth counsellors, and others working with children in a support capacity. It will provide ·training in the effective intervention and management of critical incident stress (CIS). Participants will review the nature of stress, acute and delayed reactions to stress, and Post-Traumatic Stress Disorder; explore the causes of CIS in children within a developmental context; and define the various ways by which children can be trauma­ tized. The formal debriefing process, defusing techniques, and intervention strategies to empower children to cope with the event will be presented and demonstrated through role play. Emphasis will be placed on adapting the CISD model to different situations with children of various ages, determining when a referral for follow-up therapy is required, and developing strategies for worker self-care. Prerequisite(s): Trauma Debriefing and Defusing (#TS310), or a written application outlining previous training in critical incident stress, including the name of the instructor and the length of the training. Two days Length: April 1-2 Date(s): $185 Fee: Instructor(s): Ruth Armstrong, M.Ed. Web site: www.jibc.bc.ca Genera/ inquiries: (604)525-5422 page 61 iflWI Establishing and Operating CIS Teams (#TS100) This course will provide participants with an understanding of the steps, issues, and structures to develop Critical Incident Stress Management (CISM) teams. Topics covered include: team ctevelopment, membership, funding, administration, procedures and guidelines, relationships, and training. Participants will leave with a step-by-step guide to help determine the need for a team, design the appropriate team, and recruit and initiate team members. Prerequisite(s): Trauma Debriefing and Defusing (#TS310), or a written application outlining previous training in critical incident stress, including the name of the instructor and the length of the training. Length: Two days Date(s): May25-26 Time: 9:00 am - 4:30 pm Fee: $185 Instructor(s): Patricia McDowell, M.Ed., and Robert McDowell, M.Div. Courses Around B.C. PRINCE GEORGE Trauma Debriefing and Defusing (#TS31 OPG) For a course description, see page 59. Length: Date(s): Time: Location: Fee: Two days June 16-17 8:30 am - 4:00 pm TBA $265 Instructors Ruth Armstrong, M.Ed., is a child and family therapist specializing in treating sexual and physical abuse, family issues, art/play therapy; parenting skills, and traumatic stress. Ruth is a member of the Association for Play Therapy; the B.C. School Counsellors Association, and ·\:he B.C. Association of Clinical Counsellors. Mark Brunke, M.A., is an employee assistance counsellor with Brown Crawshaw Inc. He has counselled individuals, couples, and families for over 15 years, and has offered stress workshops at a wide variety of work sites. Mark has also been active in providing Critical Incident Stress Debriefings for individuals and groups, and has helped set up peer support teams for emergency workers. page 62 Registration: (604)528-5590 Jessica Easton, M.A., is a principal and clinical director of EASTON•SNELGROVE Inc., a private counselling centre specializing in trauma and loss. For the past 18 years she has worked as a psychotherapist with individuals, couples, families, schools, and community organizations with a focus on traumatic loss. She also conducts workshops, trauma debriefings, and lectures for schools, hospitals, government agencies, and private organizations. Elizabeth Fortes, M.A., is a therapist and trainer working with SAFER of Greater Vancouver Mental Health Services. She has been a clinician in the field of suicide prevention and traumatic bereavement recovery since 1982. Elizabeth has had a long-term interest in exploring how the experiences of immigration and cultural change affect the predicament of those touched by trauma. Liz Gildner, M.A., is a trainer and consultant specializing in organizational development. Her expertise is in coaching senior executives to manage troubled workgroups. Patricia McDowell, M.Ed., and Robert McDowell, M.Div., share a private practice providing family; individual, and couple counselling in Rossland, B.C., where Bob also serves as a United Church minister. They provide workshops and seminars on workplace wellness, communications, and CIS. Bob was a firefighter for nine years in a busy suburb of Ottawa. They have been involved in the area of Critical Incident Stress Management since 1984 and have taught CIS awareness for emergency responders and their families for many years. Laurie Pearce, M.S.W., M.A., is a trainer and presenter who specializes in disaster management and traumatic stress. She is a visiting faculty member of the Canadian Emergency Preparedness College and a research associate with the Disaster Preparedness Resources Centre at UBC. Laurie is currently a District Supervisor with the Ministry for Children and Families and the Ministry of Human Resources. Toby Snelgrove, Ph.D., is a trainer, consultant, and therapist with EASTON•SNELGROVE Inc., a private clinic specializing in traumatic stress, grief, and loss issues. Toby has trained, debriefed, and developed programs for a wide variety of organizations, including community-based CIS teams; hospitals; fire, ambulance, police, and correctional services; First Nations communities; industry; and others. Joe Solanto, Ph.D., is a therapist; clinical supervisor, and educator in private practice. He has provided debriefings for front line staff coping with victims of personal tragedy and natural disasters, and has worked extensively with psychiatrists and other clinicians in diagnostic assessment and treatment planning processes. Maggie Ziegler, M.A., is the clinical supervisor for Family Services of the North Shore and a therapist in private practice. Besides having more than 15 years of direct clinical experience with survivors of violence, she has developed programs to train service providers in different aspects of trauma work, and has provided training throughout British Columbia. Web site: www.jibc.bc.ca Genera/ inquiries: (604)525-5422 Conferences/Specia I Events For more information, call the Program Coordinator responsible. SPECIAL EVENT Program Coordinator: Cindy Bettcher, (604)528-5627 Race and Culture: Ethical Challenges for Counsellors and Social Service Providers (#EP266) Co-sponsored with the Multi-Cultural Concerns Committee, B.C. Association of Social Workers (BCASW) This course will provide information about the intersection of race/culture and ethics in the provision of counselling and social services. Participants will consider the resistance to talking about race and culture, discuss the impact of race and culture on the delivery of social services and the counselling process, and examine race/culture and ethics in a societal context. The stages in the development of racial identity for people of colour and persons of European descent who reside in North America will be highlighted; the impact of media images on the service provider and client will be reviewed; and the ways in which media images inform practice, responses, and ethics will be emphasized. The relationship between ethics and power will be identified, practice considerations explored, and intervention strategies demonstrated. Length: Date(s): Fee: Two days March 13-14 $125 for BCASW members; $150 for non­ members; group rate: $135 per registrant (3 or more registrants from same agency or organization) Instructor(s): Jessica Henderson Daniel, Ph.D., is Assistant Professor in Psychology in the Department of Psychiatry at Harvard Medical School, Co­ Director of Training in psychology at Children's Hospital and Judge Baker Children's Center, and Associate Director of the Adolescent Health Training Program at Children's Hospital, Boston. She has also been in private practice for the past 20 years, primarily working with adults, couples, and families. In addition to her clinical work, she has worked extensively with social service organ­ izations and school districts providing multi­ cultural teaching and diversity training. Her biography has been listed in four editions of Out­ standing Young Women in America and several editions of Who's Who Among Black Americ.ans. SPECIAL EVENT Program Coordinators: Cheryl Bell Gadsby, (604)528-5626, and Sandra Rice, (604)528-5633 Co-sponsored with Surrey Community Services Nancy Samalin, author of the bestselling books Loving Your Child Is Not Enough, Love and Anger: The Parental Dilemma, and Loving Each One Best: A c;aring and Practical Approach to Raising Siblings, will present a one-day seminar for professionals who work with children, youth, and families. An evening event will also be held for parents and other interested community professionals. Both events will focus on practical solutions to a variety of challenging situations with youth and families. Nancy Samalin is known for her engaging presentations, which are filled with wisdom, humour, and practical strategies for parents and other professionals who work with children and youth. Date(s): June 11 (evening, 7:00 to 9:30) (#CY200) June 12 (one-day presentation, 9:00 to 4:30) (#CY201) Fee: $65 for one-day presentation $20 for evening presentation A detailed brochure will be available in January 1998. Conferences/Special � Interdisciplinary Residential C:are Conference .Early 1999 Watd) for details in the next c.alcndar International Conference Program Coordinators: Cheryl Bell-Gadsby; (604)528-5626, or Cindy Bettcher, (604)528-5627 Integrating Sexuality and Intimacy into Couple and Family Work (#CFT400) Co-sponsored with the Milton H. Erickson Foundation and Douglas College Perpetual "honeymoon" bliss is rarely the outcome for most couples. What does it really take to create and sustain relationships that are both intimate and sexual? This unique conference focuses on two prominent aspects of couples' lives: intimacy and sexuality. Participants will have an opportunity to work with leading-edge sex and intimacy practitioners, consider current research, and explore differing approaches to promote closeness, manage difference, and facilitate differentiation in relationships. ( continued on next page) Registration: (604)528-5590 Web site: www.jibc.bc.ca Genera/ inquiries: (604)525-5422 page 63 The conference program will include keynote presentations, panel discussions, interactive consultations with presenters, special interest workshops, and clinical demonstrations. By the end of three days, participants will have advanced and refined their own thinking about how to approach the challenge of facilitating intimacy and sexuality in the couples and families they treat. C.onference faculty include: Ellyn Bader, Ph.D.; John Gottman, Ph.D.; Sandra Leiblum, Ph.D.; Joseph LoPiccolo, Ph.D.; Peggy Papp, ACSW; and Jeffrey Zeig, Ph.D. Topics to be addressed at this conference include: symbiosis or intimacy?; sex after 50; factors that inhibit and enhance female sexuality; post-modem sex therapy; disrupting couples' conflictual communications; treating an unusual sexual fetish; treating chronic vaginismus; treating erectile problems; and the impact of stereotypical gender beliefs on intimacy in relati.onships. Length: Date(s): L:>cation: Fees: Three days April 16-18 Waterfront Centre Hotel, Vancouver Student rate (until January 30), $350 Early registration fee (until January 30), $400 Full registration fee (after January 31), $450 For a more detailed conference brochure, call (604)528-5620. CONFERENCE FACULTY Ellyn Bader, Ph.D., is a licensed psychologist in private practice and is co-director of the Couples Institute in Menlo Park, California. Dr. Bader was the president of the International Transactional Analysis Association from 1984 to 1986, and also served as a consultant to various family therapy agencies. She has been conducting professional training programs in couple and family therapy for the past 20 years. John Gottman, Ph.D., is a leading research scientist on marriage and family; and is a Mifflin Professor of Psychology at the University of Washington in Seattle. Dr. Gottman has authored over 100 research articles in professional psychology journals, and has authored, co-authored, or edited nearly 20 books. He was recently awarded the Presidential Citation Award from the American Psychological Association for Outstanding Lifetime Research Contribution. Sandra Leiblum, Ph.D. is Professor of Clinical Psychiatry; Professor of Clinical Obstetrics and Gynecology; and page 64 Registration: (604)528-5590 Co-Director of the Center for Sexual and Marital Health at the Robert Wood Johnson Medical School in New Jersey. An authority in the field of sex therapy, Dr. Leiblum has authored or co-edited over 70 chapters and articles and several books, among them Infertility, Psychological Issues, Counselling Strategies; Case Studies in Sex Therapy; Erectile Disorders: Assessment and Treatment; and Principles and Practice of Sex Therapy. Joseph LoPiccolo, Ph.D., earned his doctorate in Clinical Psychology from Yale University. He is Professor of Psychology at the University of Missouri, and Director of Psychological Services at the Sexual Medicine Center of Missouri. In 1997, he was given the Masters and Johnson Award by the Society for Sex Therapy and Research, for career contributions to the field. Peggy Papp, ACSW, is a senior training supervisor and director of the Depression Project at the Ackerman Family Institute in New York City. She is the author of The Process of Change and The Invisible Web: Gender Patterns in Family Relationships. Her honours include the 1986 American Family Therapy Distinguished Contribution to Family Therapy Award; the 1991 American Family Therapy Achievement Award; and the 1991 American Association of Marriage and Family Therapy award for Outstanding Contribution to Family Therapy. Jeffrey Zeig, Ph.D., is director of the Milton H. Erickson Foundation. He has edited, co-edited, authored, or seen his work become the subject of 13 books and five monographs covering Ericksonian psychotherapy; hypnosis, brief therapy, and eclectic psychotherapy. He is the architect of the Brief Therapy and the Evolution of Psychotherapy Conferences. Dr. Zeig is on the editorial boards of a number of journals and is Fellow of the American Psychological Association and Approved Supervisor of the American Association of Marriage and Family Therapy. Upcoming Special Event - October 1998 Sexuality Across the Lifespan Conference (#CFT300) This two-day conference will provide skill-based workshops examining sexuality through the developmental stages of childhood, adolescence, adulthood, and later life. An interdisciplinary model of practice will be emphasized, highlighting local presenters and resources. Web site: www.jibc.bc.ca Genera/ inquiries: (604)525-5422 TaxiHost TaxiHost Centre TaxiHost Centre provides a single location for coordinating taxicab driver assessment and training. The Centre is located at the Justice Institute under the sponsorship of the Pacific Traffic Education Centre. For further information about the TaxiHost Centre or the TaxiHost program, phone the TaxiHost Centre Manager, Jasbir Sandhu, at (604)528-5808 (e-mail: jsandhu@jibc.bc.ca). Hours are Monday, Tuesday, and Wednesday from 8:00 am to 4:00 pm. The TaxiHost Program The Greater Vancouver Taxi Partnership Committee (GVTPC) developed TaxiHost in 1994 to help create a consistently high standard of taxicab service in the Greater Vancouver Regional District. The program includes applicant screening, training, and testing. It is open to current taxicab drivers who wish to update their professional skills or receive a certificate to document their proficiency, and to new drivers who wish to develop the basic attitudes, knowledge, and skills required to be a successful taxicab driver. In October 1996, the TaxiHost Advisory Group assumed responsibility for guiding the program. Membership in this group includes representatives from B.C. Motor Carrier Commission, Insurance Corporation of British Columbia (ICBC), Tourism Vancouver, Tourism B.C., Pacific Rim Institute of Tourism, Vancouver International Airport Authority, Yancouver Police Department, Pacific Traffic Education Centre, the Justice Institute of B.C., TaxiHost Centre, and, most important, nine taxicab companies chosen to represent the whole of the Greater Vancouver region. The Group's goals are "to elevate the level of service in the Greater Vancouver area to be among the best in the world; and to work with government and the taxi and tourism industries to develop and implement a standardized program that will ensure a consistent level of training and content for all drivers." T he TaxiHost Advisory Group will also guide the introduction of the program in communities outside the Greater Vancouver region. In 1997 the City of Vancouver began requiring drivers applying for Taxi Chauffeur Permits to complete TaxiHost Level 1. The Vancouver International Airport Authority will require drivers to have completed TaxiHost Level 1 by April 1998, and Level 2 by January 1999, before airport permits will be issued or renewed. Dates for completing Levels 3 and 4 have not been finalized. In 1996 the TaxiHost program was honoured with four international awards for program excellen�e and innovation. Two came from the Western Association of Convention and Visitor Bureaus, and two came from the Pacific Asia Travel Association for program design. The program has also been purchased by the Canadian Tourism Human Resources Council Registration: (604)528-5590 Web site: www.jibc.bc.ca for adaptation across Canada. The hotel and tourist industries remain strong supporters of the program. TaxiHost Levels The Justice Institute began offering TaxiHost Level 1 courses in July 1995. By May 1997, the JI had accepted over 4,000 applications and issued over 2,600 Level 1 Certificates. Level 2 courses were implemented in fall 1997, and two additional levels of TaxiHost are now being planned. A certificate for each level requires the completion of previous levels. Level 1: Driver is an entry-level program involving applicant screening, including English language screening, and 27 hours of classroom training: SuperHost for Taxicab Drivers, Road Sense Driving, and Taxi Industry and Local Knowledge. Current taxicab drivers from the GVRD can challenge this level by presenting acceptable credentials and passing challenge exam. a Level 2: Professional requires completion of Level 1, demonstrated English language proficiency at a specified level, completion of 120 or more driving shifts in the past 12 months, and 17 to 20 hours of training and testing, including: Driving with Finesse - Collision Prevention (in-caf training), Advanced Geography Exam for Greater Vancouver, Transporting Passengers with Disabilities, and Taxicab Driver Safety- Assault Avoidance Awareness. Level 3: Certified requires a performance appraisal by a supervisor, an evaluation by an anonymous passenger, and successful completion of an exam that meets the National Standards for Taxicab Drivers. Level 3 will be implemented through the Pacific Rim Institute of Tourism. Level 4: Tour Guide includes completion of a written examination of regional tourism knowledge, evaluation by tourism industry professionals of an oral commentary, and a performance appraisal by a supervisor. Level 4 will be implemented through the Pacific Rim Institute of Tourism. General inquiries: (604)525-5422 page 65 Course Listing Level 1 Courses Before registering in a Level I course, applicants must attend an assessment session at the Justice Institute and meet a number of entrance requirements for the program. Assessment sessions are held twice monthly and take approximately 1.5 hours, including tests. There is a $25 fee for each applicant. For information, phone the TaxiHost Centre at (604)528-5808 (e-mail: jsandhu@jibc.bc.ca). Hours are Monday, Tuesday, and Wednesday from 8:00 am to 4:00 pm. Road Sense Driving (#TAXI 1 00) This course helps drivers deyelop the key attitudes and road skills required to be a safe professional driver. Topics include: right-of-way, speed, intersection skills, parking lot skills, back­ ing up, changing lanes, and assessing road, weather, passenger, and driver conditions. The course includes videotapes of traffic situations; the tapes were developed by the Pacific Traffic Edu­ cation Centre, a joint venture of ICBC and the Justice Institute. Length: Date(s): Fee: Instructor(s): 6 hours Monthly, varying schedules $50, including workbooks Al Lund, Fred Pachal, Dave Reichert,.Andy Prendergast Taxi Industry and Local Knowledge (#TAXI 110) This course provides a review of taxi operations (pre- and post­ trip inspections, money transactions, trip sheets, taxi stands, etc.), rules and regulations, disability awareness, dangerous goods awareness, driver safety; map book skills, and major routes and destinations within the GVRD. New drivers who develop an excellent knowledge of GVRD geography before entering this course will be in a better position to meet the high knowledge standards required for employment by some of the leading taxicab companies. Length: Date(s): Fee: Instructor(s): 12 hours plus exam Monthly, varying schedules $90, including manual and map book Satvir Athwal, Peter Bryant, Dennis Donoghue, Jasbir Sandhu SuperHost for Taxicab Drivers (#TAXI 120) This course was developed by Tourism British Columbia and is. an expansion of the SuperHost program originally developed for Expo 86. Topics include: the importance of customer service skills, the importance of tourism in the provincial economy, making a positive first impression, tips for improving communication, serving customers with disabilities, handling customer concerns, effective listening, and managing change. page 66 Registration: (604)528-5590 Length: Date(s): Fee: Instructor(s): 9 hours Monthly, varying schedules $70, including workbook Susan Bell, Peter Bryant, Dean Christy; Dennis Donoghue, Trevor Jones, Paul Jonson, Sylvia Mills, Jenni Pollitt, Tanis Sawkins, Kent Waugh TaxiHost Block Program (#TAXI 150) Designed especially for new drivers, this block-booking for all three Level 1 TaxiHost courses allows us to offer a lower fee, but provides less flexibility in choice of dates and times. No transfers are permitted when participants are registered in the Block Program. Length: 27 hours plus exam Date(s): Monthly, varying schedules Fee: $185, including workbooks, manual, and map book Level 2 Courses Before registering in a Level 2 course, applicants must attend an assessment session at the Justice Institute and meet a variety of entrance requirements. Any person who holds a valid driver's licence and taxi chauffeur permit can enrol in #TAXI. 210, Taxicab Driver Safety - Assault Avoidance Awareness. To enrol in any of the other Level 2 courses, applicants must have completed TaxiHost Level 1. To enrol in #TAXI. 200 or #TAXI 230, applicants must also have driven a taxicab for at least 120 shifts in the past 12 months for one or more companies in the Greater Vancouver region. Com­ pletion of Level 2 also requires demonstration of satisfactory English language skills. Assessment sessions are held twice monthly. There is a no fee for a Level 2 assessment. For information, phone the TaxiHost Centre at (604)528-5808 (e-mail: jsandhu@jibc.bc.ca). Hours are Monday, Tuesday, and Wednesday from 8:00 am to 4:00 pm. Driving with Finesse - Collision Prevention (#TAXI 200) This in-car course enrols five participants per class and gives each person ample time to practise driving and receive feedback from the instructor, other participants, and the in-car computer that registers the smoothness of braking, accelerating, and handling. Participants practise strategies to prevent collisions and receive feedback about their personal strengths and weaknesses as drivers. T he course will lead to smoother, safer, and more economical driving, whatever the starting skill level. Length: Date(s): 7 hours Monthly, varying schedules Fee: $150 Instructor(s): Al Lund, Graham McCulloch, Spencer McDonald, Andy Prendergast Web site: www.jibc.bc.ca General inquiries: (604)525-5422 Taxicab Driver Safety - Assault Avoidance Awareness (#TAXI 210) Advanced Geography Exam for Greater Vancouver (#TAXI 230) Taxicab drivers are victims of assault and homicide at a level that is currently the highest of any occupational group in North America. This course draws upon the joint knowledge of police officers and experienced taxicab drivers to identify ways for drivers to reduce the risk of assault, reduce conflict with customers, and take action to minimize risk when violence occurs. The course does not teach physical self-defense skills but emphasizes taxicab preparation, situation and customer assessment, conflict management, avoidance of dangerous situations, building of positive relationships with police, and identification of support services to help reduce stress resulting from violence. This course is a required part of TaxiHost Level 2, but it is open without prerequisite to any taxicab driver who holds a valid Taxi Chauffeur Permit. This 100-item exam tests knowledge of the geography of the Greater Vancouver region with an emphasis on the City of Vancouver, map book skills, and tourist destinations. The exam covers knowledge of routes, communities, major transportation destinations, acute care hospitals, docks, major hotels, enter­ tainment, cultural and sports facilities, tourist attractions, shopping centres, selected restaurants, and business, educa­ tional, and industrial centres. At least 40% of the test items are about Vancouver and a large proportion draw upon map book skills. A study guide is available to help participants prepare for the test. The study guide contains 800 questions and items of information from which test items are randomly selected. Sample map book questions are included in the study guide, but not the actual map book questions used on the exam. Length: Date(s): Fee: Instructor(s): Length: 2 hours per exam Date(s): Monthly, varying schedules Fee: $25 (exam) $10 (study guide) 4 to 6 hours (TBA) Monthly, varying schedules $50 Satvir Athwal, Peter Bryant, Dennis Donoghue, Al Lund, Fred Pachal, Andy Prendergast, Dave Reichert, Jasbir Sandhu Transporting People with Disabilities (#TAXI 220) This course will use disability awareness simulations to give participants an opportunity to experience what it might be like to have different disabilities. The course will also review appropriate language for discussing the eight major disabilities (impairments of mobility, agility, vision or hearing, and blindness, deafness, mental disability, and mental illness). Principles for transporting people who experience specific disabilities will be discussed and practised. Length: Date(s): Fee: Instructor(s): 4 hours Monthly, varying schedules $70 Brad McCannell, Kathryn Thomson, Sharon Wagner, and other associates of Canadian Barrier Free Design, Inc. Registration: (604)528-5590 Web site: www.jibc.bc.ca Courses in Other Communities Road Sense Driving (#TAXI 100), SuperHost for Taxicab Drivers (#TAXI 120), and Taxicab Driver Safety-Assault Avoidance Awareness (#TAXI 210) can be offered in communities outside the B.C. Lower Mainland at cost. Taxi Industry and Local Knowledge (#TAXI 110) can be offered following development of an appropriate local geography component. For a Level 1 Certificate to be issued outside the GVRD, acceptable language screening procedures and standards also have to be developed. Interested communities or companies should telephone the TaxiHost Centre at (604)528-5808, or fax (604)528-5806 (e-mail: jsandhu@jibc.bc.ca). Instructors TaxiHost instructors are selected from the taxi, tourism, police, professional driving, arid disabled communities. Genera/ inquiries: (604)525-5422 page 67 Other Justice Institute Courses Emergency Management Division The Emergency Management Division specializes in educating and training the public, private, and volunteer sectors in all aspects of emergency and crisis management. Tl!is includes training in:· • • • • • Hazard, Risk and Vulnerability Analysis Emergency Response and Protection Emergency Preparedness Recovery and Business Continuity Planning Prevention and Mitigation • • • • • • • • Incident Command System for Executives Introduction to ICS Basic ICS Intermediate ICS Advanced ICS ICS and the Emergency Plan ICS and Emergency Operations Centres ICS Components Training • • • • • Introduction to Business Continuity Planning Managing and Developing the Business Continuity Plan Business Communication for Continuity Planning Implementing and Testing the Business Continuity Plan Incident Command System for Corporations Conferences, Seminars, and Workshops The Emergency Management Division's Centre for Emergency Management will be offering the following programs and courses in 1998. Incident Command System {ICS) Business Continuity Planning • Seminar Series in Emergency Management " Neighbourhood Emergency Program, Train the Trainer Workshops Other • Emergency Public Information Officer • Emergency Operations Centres • Diploma in Applied Emergency Management Customized training in emergency management can be developed to meet government, business, industry, and agency needs. For dates and detailed information, please contact the Emergency Management Division at: Telephone: (604)528-5790 Fax: (604)528-5798 E-mail: lwest@jibc.bc.ca page 68 Registration: (604)528-5590 Web site: www.jibc.bc.ca Genera/ inquiries: (604)525-5422 Fire Safety Introduction to the Fire Service (#FS002) This course allows students to explore the possibility of a career in the fire service. Over a weekend, fire service professionals will present topics relevant to the fire service. Topics may include: Career Planning, Physical Testing for the Fire Service, Safety and Equipment, Fire Prevention Inspection, Dangerous Goods, Fire Department Perspective, Critical Incident Stress, and Fire Service Organization. Enrolment is limited to 60 participants. Length: 2 days plus 1 evening (Friday evening, all day Saturday and Sunday) Location: Justice Institute of B.C. Date(s): Call the Registration office at (604)528-5589 for the dates of the next scheduled course. Fee: $185 Instructor(s): Instructors are leaders in their specific area of the fire service. Introduction to the Fire Service: Field Exercises (#FS003) This course is the second phase of FS002. Topics include: Fire Behaviour, Safety and Protective Clothing, Extinguishers (with live fire training), Self-Contained Breathing Apparatus, and Hose and Nozzle familiarization. Class size is limited to 12. Prerequisite(s): Completion of Introduction to the Fire Service (#FS002). Location: Date(s): Safety Training Centre, Maple Ridge, B.C. A waiting list is maintained for this course. Call the Registration office at (604)528-5590 Fee: $240 Instructor(s): Fire Academy instructors Distance Education Courses People registered in distance education courses will have access to a knowledgeable tutor by telephone and correspondence throughout the course. Courses are co-sponsored by the Career and Community Studies Division and the Fire Academy. (Note: Fire service personnel in B.C. should contact the Fire Academy directly to obtain these and other self-study courses.) Fire Safety at Work (#DE-02) Designed in the distance education format and developed in cooperation with the Open College component of the Open Leaming Agency; this course is for employees and supervisors Registration: (604)528-5590 Web site: www.jibc.bc.ca with job responsibilities in fire safety, and others with an interest in fire prevention and response. Course materials explore the nature of fire, common fuels, and ignition sources; hazards for each building type; fire prevention, fire drills, and using portable extinguishers; and a fire safety plan. After completing the course, students will be able to conduct basic fire prevention inspections, educate other employees on safe ways to respond to fire, lead fire drills, and prepare a full fire safety plan for any organization. Students are required to submit four written projects and pass a multiple choice exam to c.omplete the course. Successful candidates will receive a certificate. (This course is not designed for professional or volunteer fire service personnel. The course will be offered in classroom format if there is sufficient demand.) Length: 120 self-study hours $250 Fee: Basic Fire Science (#DEDO or #NC-02) This course is designed for fire service personnel but is also applicable to non-fire service personnel who need a fundamental understanding of fire and flammable materials, and to members of the general public with an interest in this safety area. The course provides an introductory study of basic chemical and physical principles underlying fire and dangerous goods behaviour in emergency situations. Topics include vapour pressure and combustion, elements of fire suppression, and general methods of fire control. Length: 40 self-study hours (#DE00), or six 2-hour classroom sessions offered at least twice a year (#NC-02) Fee(s): $165 (#DE00); $195 (#NC-02) Technical Mat.h (#DEOS) This course presents the basic math skills needed for fire flow calculations, such as volume and surface area, and provides frequent opportunities to apply the information to practical situations. Units include whole numbers, fractions and decimals, percentages, averages, algebraic equations, powers and square roots, ratios and proportions, and measurements of length, area and volume. Prerequisite(s): Basic skills in addition, subt�action, multiplication, and division. (The course will be offered in classroom format if there is sufficient demand.) Length: 40 self-study hours $165 Fee: Genera/ inquiries: (604)525-5422 page 69 Private Security Program The Private Security Program of the Police Academy at the Justice Institute of B.C. is designed to provide instruction to the private security industry for application in most general security settings. It has been developed to meet the needs of both prospective security personnel and those presently working in the industry. New Government Security Training Requirements Mandatory pre-licensing training is now required for B.C. Government-licensed security patrol (guard) and armoured car guard personnel. The new training requirements, Basic Standards Training 1 and Basic Standards Training 2, are offered by the Justice Institute of B.C. in the Basic Private Security Training course. This course is 10 days in length and consists of instruction in the areas of security theory; opera­ tions, personal safety; and first aid. It is designed for individuals requiring entry-level training in the private security industry; and exceeds the new mandatory training requiremen·ts. The Basic Armoured Car Guard Course is now mandatory as pre-entry training for this industry. The Justice Institute is the sole provider of this training in B.C. Security courses for specific security environments, such as Crime Prevention Through Environmental Design, Campus Security Training Program, and supervisory training are avail­ able upon request. Specialized courses are available for organ­ izations with specific security training needs. Basic security programs, including weekend programs, are ongoing. The Justice Institute of B.C. is the training administration agency for the Security Programs Division of the Ministry of Attorney General. For more course information, contact the Police Academy at (604)528-5753. To register; call the Registration Office at (604)528-5590. Professional Health Programs The Professional Health Programs division of the Paramedic Academy offers continuing medical education for physicians, nurses, and pre-hospital care providers. Training is available at the Justice Institute and, on a contract basis, to organizations and businesses that would like to run a course in their community. Faculty are fully qualified instructors: physicians, nurses, respiratory therapists, and paramedics who currently practise in the emergency or critical care field throughout British Columbia. Most courses have a pre-reading requirement and consist of a combination of theory and small-group practice sessions. The courses below marked with an asterisk (*) have an instructor/ student ratio of 1:6 to ensure individualized attention. Professional Health Programs will be offering the following courses between January and August 1998: Advanced Cardiac Life Support (ACLS) Instructor Advanced Cardiac Life Support (ACLS) Provider* Advanced Cardiac Life Support (ACLS) Update* Basic Trauma Life Support (BTLS) Advanced* Basic Trauma Life Support (BTLS) Instructor Cardiac Arrest Management (CAM): ACLS Prep* CPR Instructor* page 70 Registration: (604)528-5590 CPR Instructor Update* Dysrythmia Interpretation: Introductory ACLS First Line Trauma Management Geriatric Mental Health Emergencies Pediatric Advanced Life Support (PedALS)* Pediatric Advanced Life Support (PedALS) Instructor IMPORTANT: ACLS and PedALS are recognized for continuing education credits by both the British Columbia College of Family Physicians and the Canadian Society of Respiratory Therapists. BTLS is recognized by the National Emergency Nurses' Affiliation. In addition to the ongoing courses listed above, Professional Health Programs has the expertise to design customized courses to fit the specific requirements of clients, both locally and internationally. For dates and detailed information on any of our courses, please contact Professional Health Programs at: Telephone: (604)528-5'.727 Fax: (604)528-5715 E-mail: php@jibc.bc.ca Web site: www.paracademy.com Web site: www.jibc.bc.ca Genera/ inquiries: (604)525-5422 INTERDISCIPLINARY STUDIES RESOURCES Charting New Waters Violence Against Women with Disabilities Balancing Conflicting Interests: A Counsellor's Guide to the Legal Process Video and Facilitator's Guide This 35-minute video with accompanying facilitator's guide has been designed to raise awareness of the barriers and issues faced by women with disabilities when they try to end the violence in their lives. The video combines interviews with disability advocates and criminal justice personnel with three dramatic vignettes portraying women with disabilities who have experienced or are currently experiencing violence in their lives. Manual This manual explores the clinical and ethical dilemmas counsellors face in their increasing involvement with the legal system, and suggests ideas for resolving them. Topics include: current legal-clinical trends that require counsel­ lors to "think legal"; issues a "thinking legal'' counsellor must consider, such as informed consent, confidentiality, questions of privilege, obligations to report, clinical assess­ ments, and guidelines for record-keeping; concerns coun­ sellors have about going to court; and much more. Price for non-profit and community organizations: $65 Price for libraries and educational institutions: $75 Critical Incident Stress Debriefing Video and Facilitator's Guide This award-winning video shows a fictitious critical incident and illustrates the stages of critical incident stress support that precede and follow it. The revised facilitator's guide provides information and instructional strategies to deliver an introductory workshop. Price in B.C.: $75 Price out-of-province: $100 Warning: This video contains language that may be offensive to some viewers. Price in B.C.: $40 Price out-of-province: $55 Together Against Violence: A Practical Plan for Community Action Manual This "how-to" guide is meant to assist individuals and communities interested in starting their own local violence prevention/awareness initiative. Designed as a practical "blueprint," this 87-page manual is based on the annual Together Against Violence initiatives held in the North Shore and the Tri-Cities and takes the reader through the stages of: getting started; next steps; from planning to action; wrapping up. Price in B.C.: $15.95 Price out-of-province: $19.95 For more information about any of these packages, please contact Interdisciplinary Studies at (604)528-5632. To order, please complete the order form below and mail it, together with a cheque or purchase order for the correct amount, to the address on the order form. Prices include GST, shipping, and handling.. -----------------------------------------------------------ORDER FORM Date No. of copies _____________________ □ Charting New Waters □ Critical Incident Stress Debriefing □ Balancing Conflicting Interests □ Together Against Violence Name Company/agency Mailing address Phone/fax __________________ Please send orders to: Interdisciplinary Studies Justice Institute of B.C. 715 McBride Boulevard New Westminster, B.C. V3L ST4 Registration: (604)528-5590 ! Amount enclosed A cheque or purchase order for the correct amount must be enclosed with your order. Make cheque payable to the Justice Institute of B.C. For more information about any of these packages, please contact Interdisciplinary Studies at (604)528-5632. Web site: www.jibc.bc.ca General inquiries: (604)525-5422 page 71 JI _JUSTICE INSITIUIE OF B.C. Out of consideration for .the environment and to reduce costs, we continually update our mailing lists. If you receive duplicate copies of the calendar, please send us the bottom half of this page (original or photocopy) from each extra calendar. Mark the labels you want deleted, or indicate any corrections to your name or address you want made. Send labels to: CCS Mailing Llst Justice Institute of B.C. 715 McBride Boulevard, New Westminster, B.C. V3L 5T4 or Fax (604) 528-5640 Career and Community Studies JUsti(',e Insntute of B.C. 71S McBl'i.ie Bc>ulevard New Westmmmr, B:C., V3L !,f4 ADDRESS CHANGE REQUESTED MAILl>POSTE C1n1d1 Post Corporalfon ✓8ocl616 can1dlenne d11 poslll Postage paid Blk Port pay! Nbre 02863014-99 Vancouver,B.C. ---------------------...~----"""="~"-------------------------------------------·--·