NFPC staff (2003) Photo: Courtesy of Dave Gordon Inmate health services Health care for inmates in provincial correctional centres became increasingly standardized in the late 1990s. Procedures for health care services were prescribed by protocols for: « Emergencies (e.g. shock, trauma, allergy, arrest, drug overdose); » Standardized emergency medical equipment and mandatory verification; » Drug and alcohol withdrawal; » Medication substitution; » Methadone administration; a Standardized health care records and charting; » Standardized mandatory patient monitoring; and = Dental care. These protocols ensured minimum standards of practitioner knowledge and uniform care, especially in complicated life-threatening situations that required specialized training. Throughout this period, the drug formulary—developed by the Branch in 1993—_was regularly updated by the Pharmacy and Therapeutics Committee (P&TC). This formulary establishes consistent use of medication among correctional centres and restricts use of non-generic, higher-cost drugs ot preparations of unproven benefit. The P&TC was also mandated to oversee the The Era of Directing Change (1997-2001) 253