•

JUSTICE INSTITUTE
•!BRITISH COLUMBIA

ANNUAL REPORT
2003-2004

JUSTICE INSTITUTE
of BlUUSH COLUMBlA

Our Mission Innovative education and training for
those who make communities safe.

Our Vision A world leader in education, training and the
development of professional standards of practice in justice,
public safety and human services.

ANNUAL REPORT 2003-2004

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Year in Review

April2003

June 2003

• JIBC celebrates its 25th anniversary.

• The ground is broken in the classroom replacement
project at the Fire & Safety Training Centre in
Maple Ridge.

May 2003
• The 25,oooth student completes Private Security
training.
• The Critical Incident Simulation Centre is
established at the New Westminster campus

July 2003
• JIBC celebrates the relaunch of the Centre for
Leadership and Community Learning (previously
Social Services and Community Learning)

September 2003
• Canada's first certificate program in Emergency
Management is launched.

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October 2003

February 2004

• The Executive Program is launched.
• JIBC opens new Vancouver and Victoria campuses.
• The new JIBC coat of arms and logo is unveiled.

• Kim Campbell, Justice Frank Iacobucci and Beckie
Harcourt receive JIBC Foundation Awards for
Public Safety, Justice and Bravery.

December 2003

March 2004

• First-ever JIBC Alumnus of the Year Award goes to
Kelly Murphy, Assistant Director of Operations, BC
Ambulance Service.

• First Public Safety Seminar Series event is hosted
by the JIBC at the New Westminster Campus Dr. Peter Tarlow (Major Event Integrated Security
Operations) & Dr. Peter Ryan (Terrorism & Tourism).
• JIBC hosts provincial forum on Child & Youth
Sexual Exploitation.

There's not a day in the hfe of resident's of this province that isn't impacted by
someone trained or educated through one of the justice Institute of British Columbias
over 400 programs and courses, dehvered in more than 170 B.C. communities and to more than 4,000 on-line learners across the province and Canada.
In the summer of 2003, many of the front-line
professionals who responded to the firestorms that
ravaged communities near Barriere and Kelowna
received their training from the JIBC. Emergency
centre coordinators, firefighters, volunteers and all
the other emergency specialists involved in fire
prevention and management worked together and
rose to the incredible demands placed on them by
these natural disasters.
Twenty-six years ago, the JIBC started out as
primarily a training centre for provincial employees.
Today, it is a leading international post-secondary
institution for those interested in pursuing and
enhancing their careers in criminal and social justice
and public safety.

The JIBC is providing British Columbians all across
the province with exciting opportunities to pursue
new careers and professional development. Its
unique teaching methods are attracting a growing
clientele from the United States, Asia, the Middle
East and around the world.
Case studies and real-life scenarios constitute a
significant component of training at the JIBC, because
we understand there is no substitute for experience.
Students benefit from student-teacher ratios that are
extremely low and instructors who are active leaders
in their fields. As the number of credentialed courses
and diploma programs continue to increase at the
JIBC, management and staff look forward to playing
an even greater role in educating the leaders that
make B.C.'s communities safe and strong.

At five campuses across the province, including the
spectacular $45-million state-of-the-art facility in
New Westminster, more than 26,000 students are
trained each year. And that number continues to
grow, along with the student base and the JIBC's
outstanding international reputation .

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J USTICE INTITUTE OF BRITISH COLUMBIA
CT

Academies, Divisions & Programs
Centre for Conflict Resolution (CCR)
The JIBC's CCR is one of the top conflict resolution
education and training centres in North America.
Certificates and courses, offered throughout B.C.
and in Alberta, are dynamic and highly interactive,
with small class sizes, excellent student-instructor
ratios and individualized coaching, resulting in oneon-one professional development.
Today, more employers are asking for conflict
resolution skills as a part of their qualifications
criteria for job vacancies. At the CCR, participants go
through group work, role-playing, video-taping,
coaching and individualized feedback. The Centre
for Conflict Resolution offers a skill-based,
experiential and practical learning model that allows
participants to start using their skills right away. They
also receive post-secondary academic credit for CCR
programs and courses, which can be transferred to
other educational institutions.
The CCR offers certificate programs in negotiation,
family mediation and mediation/third party
intervention. With no specific entrance requirements,
programs and courses are accessible to everyone.
Individuals can enroll in single courses or their choice
of certificate programs. Organizations, agencies and
communities can also have training programs
tailored to meet their specific needs through
Customized Training Solutions.

Centre for Leadership and
Community Learning (CLCL)
In B.C., the leading source of innovative training
and professional education in the fields of
community safety, victim services, child welfare and
family support is the JIBC Centre for Leadership and
Community Learning.
Through its 16 certificate programs and numerous
individual courses, JIBC instructors provide
participants with hands-on strategies, with direct
application to the workplace, to prepare front-line
workers and management staff to protect, support
and counsel children, aduits and families who are
victims of crime or who have experienced trauma.
Clients include government ministries, Crown
corporations, private sector businesses, and
community-based organizations and agencies.
CLCL also hosts a regular series of special
events - workshops, conferences and
forums - and has created a number
of print and video resources.

ANNUAL REPORT 2003-2004

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Corrections and Community Justice
Division (COD)

Courts Academy

Safe communities depend on the ability of the
professionals who work with adult and youth
offenders to provide skilled counseling and
supervision in institutional and community settings.
The JIBC's Corrections and Community Justice
Division helps provincial government employees and
not-for-profit professionals start or further their
careers as adult correctional officers, adult probation
officers, youth custody workers, youth probation
officers, family justice counselors or supervisors in
the justice or public safety field.

Across B.C., enforcing the orders of the courts and
ensuring their safety is the responsibility of the men
and women of Sheriff Services. They receive their
employment readiness and advanced level training at
the JIBC Courts Academy.

CCJD offers a full range of face-to-face courses and
over 50 on-line offerings, with more continually
being developed to meet the emerging training
needs of students and clients.
The Division's major clients include provincial
agencies such as the B.C. Corrections Branch, Youth
Justice Services and Family Justice Services Division,
as well as Federal Correctional Service Canada.

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JUSTICE INTITUTE OF BRITISH COLUMBIA

Sheriff Services (a section of the Court Services
Branch of the Ministry of Attorney General) offers
thousands of British Columbians an exciting career in
law enforcement, without the often erratic hours
and level of risk associated with police work.
The JIBC Courts Academy trains court officers from
across Canada, as well as candidates in international
programs. It's also developing several new advanced
programs that focus on managing high-profile/highsecurity trials, including Advanced Escort, Crowd
Management, Controlled Access Point Techniques
(SearchGate), and Protective Intelligence.

Emergency Management (EMD) &
Emergency Social Services (ESS) Divisions
For more than 15 years, the JIBC EMO has set t he
standard for state-of-the-art training in emergency
management, assisted municipalities and regionai
districts in preparing emergency plans, and delivered
search and rescue and emergency social service
training throughout British Columbia.
Today, a growing number of communities and
corporations are looking for "first responders," with
the training, knowledge and skills to respond to
catastrophic events. The Emergency Management
Certificate Program provides participants with the
up-to-date technical and theoretical training, as well
as practical skills, needed to prepare emergency
plans; conduct hazard or risk analyses; plan and
operate an Emergency Operations Centre; organize
and conduct emergency evacuations; develop,
deliver and evaluate emergency exercises; and
address the response and recovery aspects of
emergencies.
Ground Search and Rescue (SAR) is a volunteer
service in British Columbia. In 2003/2004, JIBC
delivered SAR training and education to municipal
police forces and volunteers in dozens of
communities around B.C. including Fort Nelson,
Fernie, Port McNeill and Prince George. Courses
were developed in consultation with the SAR
community and provided participants with the skills
necessary to safely and efficiently function in SAR
operations, such as ground search and rescue, swift
water rescue, rope rescue and avalanche response.
Emergency Social Services volunteers throughout
the province receive their training through the ESS
Academy. These volunteers are trained to assist
individuals impacted by emergencies such as
apartment fires, as well as major disasters such as
the 2003 Firestorm, with lodging, food, emotional
support and other immediate needs.

Fire and Safety Division (FSD)
Each year, thousands of fires strike homes and
forests across British Columbia. Standing in the way
of these fires that damage property and take lives
are B.C.'s firefighters and the training they receive at
the JIBC.
The Fire and Safety Division's firefighting program is
one of the most intensive and respected in the world
and consequently, one of the toughest to get into.
Classrooms operate at full capacity and the demand
is increasing as a growing list of municipal and
industrial clients, as well as international clients from
Peru to Saudi Arabia, seek the JIBC's expertise.
The Fire and Safety Training Centre in Maple Ridge is
Canada's top facility for fire and safety training.
Because today's municipal firefighters must deal with
increasingly complex scenarios, the 58-acre campus
is uniquely designed with training areas and props to
prepare firefighters for a wide range of scenarios,
such as railcar derailments, tower cranes, high-angle
rescue, extinguisher training, live fire, hazardous
materials spills and confined space rescue.
Safety personnel for the oil and gas industry are
trained to recognize the different properties and
behaviours of fuels and gases on "Industrial Alley."
Marine industry personnel are trained to meet the
unique challenges of operating in the confined
spaces of marine vessels. Here, one can find
Canada's only training ground for cargo or
passenger rail derailment emergencies,
with cars available for
sophisticated scenario-based
training in hazardous
material response.

ANNUAL REPORT 2003-2004

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Paramedic Academy
In emergency medical situations, every second
counts and the first response can often mean the
difference between life and death. For more than 20
years, the BC Ambulance Service has entrusted the
training of its paramedics to just one organization,
the JIBC.
JIBC paramedic training begins with the Primary
Care Paramedic Program, an entry-level full or parttime training program that provides the skills and
knowledge required to practise as a Primary Care
Paramedic in various employment settings. PCP
classes are currently offered in Vancouver, Kamloops
and Prince George, and starting in January 2005,
Cranbrook and Victoria.

Pacific Traffic Education Centre (PTEC)
Across British Columbia, the safety of families and
communities depends on the conditions of our
province's roads and highways and the skills of drivers
who travel them. One of the significant contributors
to reducing the number and severity of traffic
accidents in B.C. is the training delivered by PTEC.
At the training facility at Boundary Bay, skilled
instructors with years of professional driving and
teaching experience deliver customized driver
training and realistic scenarios specific to the needs
of emergency vehicle drivers (ambulance, police,
sheriffs, firefighters), the taxi industry, commercial
truckers, employees of Crown corporations and
private companies, as well as the public at large.

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JUSTICE INTITUTE OF BRITISH COLUMBIA

Graduates of the PCP program have the skills and
knowledge to perform organized patient
assessments; intervene in life-threatening injuries
and conditions; perform PCP treatments, procedures
and protocols; and record and report patient
information. Because the PCP program is accredited
by the Canadian Medical Association, and also meets
or exceeds the Paramedic Association of Canada's
National Occupancy Competency Profiles
requirements, graduates can apply for paramedic
licensing anywhere in Canada.

Police Academy
In a world where terrorism, public disorder, major
crimes, as well as routine police investigations, are
facts of life, the importance of a well-trained,
professional police service is critical to the quality of
life in British Columbia. Throughout the world,
Canada's policing model, which includes training at
the JIBC's Police Academy, is heralded as a best
practice in policing.
The Police Academy provides training for the
province's independent municipal police agen~ies
and tribal police. Police Departments send their
officers to the Academy for the nine-month basic
recruit training program, as well as Advanced
Operational and Executive Development Programs.
The Academy also provides customized training to
provincial and federal ministries and Crown
corporations that have an investigative, enforcement
or regulatory role, such as the Ministry of Forests,
Federal Department of Fisheries, Coast Guard, Parks
Canada, B.C. Lottery Corporation, ICBC, Translink
and the B.C. Securities Commission.
Over the past five years, the Police Academy's
International Programs have delivered management
and operational police training programs to a variety
of international clients from Saudi Arabia, the United
Arab Emirates, Singapore and China. The customized
training and educational programming is delivered in
Canada or overseas and has helped develop
international relations and cooperation among
international police agencies.

Aboriginal Programs and Services
British Columbia's history and its communities are
inextricably linked to Canada's Aboriginal Peoples
(status, non-status and treaty First Nations, Inuit and
Metis). Consequently, a cross-cultural awareness of
Aboriginal issues and the ability to work effectively
with Aboriginal Peoples are indispensable
competencies for companies and individuals
throughout B.C.
The JIBC's Aboriginal Programs and Services helps
British Columbians (senior managers, board
members, educators, community members and
persons in the justice, public safety and human
services fields) develop effective-long term
relationships with Aboriginal people. The JIBC is also
working to increase the participation and success
rates of First Nations learners in the public postsecondary education system, developing relevant
programming and addressing capacity-building
issues with First Nations communities.
The JIBC provides instruction on Aboriginal awareness
and Aboriginal justice issues; advises prospective and
current Aboriginal students; facilitates relationships
between the Institute and the Aboriginal community;
consults internally with JIBC academies and divisions on
Aboriginal training needs, political matters, socioeconomic conditions, Aboriginal diversity and
contemporary issues facing Aboriginal people;
and provides curriculum development and
cultural relevancy in program delivery.

ANNUAL REPORT 2003-2004

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Critical Incident Simulation Centre (CISC)
Major emergencies such as plane crashes, chemical
spills, public disorder or serious crimes investigations
are complex and at times chaotic. Developing the
command skills needed to expertly direct and
coordinate a multi-agency response in such
situations can be significantly enhanced by
simulation technology that can recreate the real-time
chaos and uncertainty of such pressure cooker
situations. With the open ing of the new CISC this
fall, the JIBC is poised to become a world leader in
integrated response training.

The CISC will combine classroom instruction with
hands-on practice through the use of software that
throws students into highly realistic scenarios with
video clips, radio communications, maps and other
information from incidents such as collapsed buildings,
chemical spills, hostage-taking or prison riots. From
the central control room, instructors monitor the
communications and decisions of team members
working in adjacent rooms to respond quickly to an
emerging incident. The same software was used for
emergency response training at the Olympic Games in
Sydney (2000).

ANNUAL REPORT 2003-2004

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"We are dependent on committed
individuals in the community."
-Brian Larrabee, Co-ordinator. City of Vancouver's Emergency
Social Services (ESS) Program

"Most of the skills I learned I use in dealing
with other health care professionals."
-Karen Lecomte, Clinical nurse coordinator,
B.C. Children's Hospital

"With so much at stake, we turned to
the JIBC because we value their quality
of work. The JIBC is very respected and
has a great deal of credibility. We're
very pleased with the results."
-Jan Woods, Chief program officer of the Mainstream
Association for Proadive Community Living (MAPCL)

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JUSTICE INTITUTE OF BRITISH COLUMBIA

Brian Larrabee

Bryan Larrabee spends his days preparing for events
he hopes never happen. He wouldn't have it any
other way. As Co-ordinator of the City of
Vancouver's Emergency Social Services (ESS)
Program, he knows only too well the potential havoc
wreaked by terrorist attacks, earthquakes and
flooding. He also knows that he and a skilled team
of volunteers are ready at a moment's notice to help
deal with such disasters - to minimize the traumatic
effects on people's lives.
Since starting with ESS in 1992, Bryan has continually
upgraded his skills and knowledge at the Justice
Institute of B.C. (JIBC), through specialized courses
tailored to the emergency preparedness needs of the
city. Besides all the ESS training available, courses
offered in Emergency Management such as "Exercise
Design, Emergency Operations Centre Training" and
"Incident Command System" have been valuable
tools provided by the JIBC.
In Bryan's line of work, emergencies or disasters are
defined as any situation or event requiring more
than the routine response capabilities of a city or
municipality, such as police, firefighters, ambulance
crews and hospitals. He and his team have to be
prepared to respond to routine incidents such as
house fires, as well as deal with larger-scale events
such as ice storms, earthquakes, plane crashes, largescale fires or explosions, railway accidents, hostagetaking incidents, floods and sudden releases of
chemical or toxic substances.
Because of Vancouver's location, ESS pays special
attention to the possibility of earthquakes. According to
the Geological Survey of Canada, the West Coast is the
most earthquake-prone area in Canada. Southwestern
B.C. has about 300 small earthquakes each year. Once
every decade, an earthquake causes minor damage.
Occasionally, one will cause more serious harm.
Consider the big quakes of the past: 1946, Vancouver
Island, 7.3 on the Richter scale; 1949, Queen Charlotte
Islands, 8.1 on the Richter scale; 1964, Alaska, 9.2;
1965, Seattle, 6.5; 1976, Pender Island, 5.3; and 2001,
Olympia, Washington, 6.8.

One blustery afternoon this past fall, we caught up
with Bryan in Vancouver's Downtown Eastside. On a
walkabout and over a cup of coffee at Main and
Hastings, he shared some insights into what he's
learned during his 12 years with ESS. "Emergencies
can happen anytime, anywhere, without warning,"
he says. "So it's tempting to view emergency
preparedness as an oxymoron. But there are things
we can all do to minimize the impact. Being ready
for an emergency is something all of us must take
part in. And the more work we do now, the better
able we are to cope after a major disaster." That's
why part of the ESS role is public education.
In an actual disaster, ESS would take a central role.
"Basically, we are responsible for setting up and
managing reception centres and shelters for people in
need. We would register and track evacuees and
answer any inquiries. We would also provide food,
clothing, lodging and other services such as trauma
counseling, pet services, emergency communication,
first aid and referrals to long-term recovery agencies."
It's a role that requires a network of volunteers with
special skills, knowledge and characteristics. "We are
dependent on committed individuals in the
community," says Bryan. But not everybody is right
for the job. "They must be dedicated to the idea of
helping fellow citizens in the event of a disaster. And
they must have the skill set to take care of business
under extreme pressure and extreme deadlines."
Over the past decade, Bryan has referred more than
500 volunteers to JIBC for Emergency Social Services
and Emergency Management training. They get the
necessary skill set. And he gets peace of mind. He
knows his is a team he can count on in any
emergency.
In the meantime, he and volunteers
continue to prepare for the worst and to hope they are never
truly tested.

ANNUAL REPORT 2003 -2 004

15

"When I get back to China, I will
recommend JIBC to my colleagues."
-Nora Han Junling, Police Officer, Beiiing, China

"The instructors are officers from other
fire departments; they've been
outstanding. They kind of charge you
up in these courses."
-Geoff Graham, Firefighter, West Vancouver District

"The Paramedic Academy at JIBC in
New Westminster is considered a world
leader in the development of emergency
medical services courses and training
systems."
-Onkar Jagpal, Paramedic, BC Ambulance Service

ANNUAL REPORT 2003 - 2004

21

Onkar Jagpal

It was a clear case of life imitating art. When Onkar
Jagpal, now 27, began watching the popular TV
drama, Third Watch, about the brave and dedicated
people who serve as police, paramedics and
firefighters on the "third watch," or the three to 11
p.m. shift, he knew right away he wanted to be a
paramedic. It didn't matter that the work can be
emotionally and physically demanding that involved
long irregular hours and round-the-dock
accessibility. He wanted to make a difference.
We caught up with Onkar, who lives in Surrey, as he
was returning via ferry from his shift at Station 265
in Madeira Park on the Sunshine Coast, where he
works about seven or eight shifts each month, as
well as throughout the Lower Mainland.
Onkar is employed with the BC Ambulance Service
after completing the three-and-one-half month
diploma paramedic training program at the Justice
Institute of B.C. (JIBC) in March 2004. He says that
while the work is not as dramatic as on TV, he's
already had his share of daily tragedies. In a recent
week, for example, he attended calls to two heart
attack incidents, several motor vehicle accidents,
strokes and a couple of falls.
Onkar feels especially needed in the more remote
parts of the Sunshine Coast. "In rural areas, people
really depend on us," he says. "We're often the first
medical intervention. And we might attend to
somebody for up to 40 minutes before we get them
to the local hospita! or before a medical evacuation
unit can take them to a bigger medical centre."
Paramedics are the highest level of pre-hospital care
providers. Often the first medical people at the scene
of an accident or sudden illness, they are equipped
to provide immediate care to heart attack sufferers,
people in car accidents, drowning victims and
gunshot or poison victims . They can also help in
childbirth. They are trained to operate sophisticated
medical equipment such as EKGs and to administer
drugs both orally and intravenously.

The beneficiaries, says Onkar, are the patients because
with extra pairs of trained hands to assist paramedics
in emergencies, a faster response is more likely.
Care, treatment and transporting victims in all kinds
of weather to a hospital or medical centre is the
bailiwick of the paramedic. Once there, they must
report their observations and treatment procedures
to the attending doctor. After each call, Onkar
checks the specialized equipment on the ambulance
and the vehicle to make sure everything is ready for
the next emergency.
It's a pressure-filled environment in which a life can
hang in the balance. Now that he's been on the job
a while and knows first-hand what's at stake, Onkar
is ever thankful for the high-calibre training he
received from the JIBC. "The Paramedic Academy at
JIBC in New Westminster is considered a world
leader in the development of emergency medical
services courses and training systems," he says. The
Academy has also developed the a distributed
learning methodology which provides training to
250 to 300 new recruits annually through a
combination of distance education and traditional
classroom programs at 6 regional training centres
across the province.
Onkar is grateful to the JIBC for starting him on a
career that makes him feel like a valuable part of his
community. "The gratitude that you see from your
patients is priceless. I can honestly say there is no
better job out there." He singles out for special
praise the professionals at the JIBC who taught him
the real-world skills he needs to deal effectively with
his call load and fulfill his dream of being a successful
front-line paramedic - no matter which watch he's
on at the tim e.

Because police and fire personnel may arrive on the
scene before paramedics, the JIBC also delivers the
First Responder Program, which provides basic
first aid and support training.

ANNUAL REPORT 2003 -2 004

17

Campus Locations

G New Westminster

G) Delta Driver Training Facility

The JIBC's main campus covers 175,000 square feet,
including an office block, classroom/simulation
block, library, 200-seat theatre, a central garden,
gymnasium, firearms range, media centre and a new
Critical Incident Simulation Centre.

The former Boundary Bay Airport provides the
JIBC with a unique facility for hands-on training of
emergency vehicle operators, fleet operators, taxi
drivers and the general public.

8 Victoria Campus
In 2003, the JIBC opened a new campus in the heart
of downtown Victoria, to better serve its Vancouver
Island learners and clients.

8 Vancouver Campus
In September 2003, the JIBC opened an Executive
Training Facility in downtown Vancouver at 400
Burrard St.

G Chilliwack Training Centre
C9 Maple Ridge Campus
The JIBC Fire and Safety Training Centre-58
kilometres east of Vancouver-features a three-story
concrete burn building, a ship's steel superstructure,
an aircraft fuselage burn simulator and an 11-car
train derailment.

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JUSTICE INTITUTE OF BRITISH COLUMBIA

Fraser Valley regional traing centre and site for
Canadian Armed Forces paramedic training.

Contact information

New Westminster
Campus

Victoria Campus

Maple Ridge Campus

Vancouver Campus

715 McBride Blvd.
New Westminster, B.C.
V3L 5T4

101-91 O Government St.
Victoria, B.C.
V8W1X3

13500-256th St.
Maple Ridge, B.C.
V4R 1E2

18111 Floor - 400 Burrard St.
Vancouver, B.C.
V6C3A6

Tel: 604.525.5422
Fax: 604.528.5518

Tel: 250.405.3500
Fax: 250.405.3505

Tel: 604.462.1000
Fax: 604.462.9149

Tel: 604.528.5590
Fax: 604.528.5653

Chilliwack Training Centre
Building 1051, Suite 201
45269 Keith Rd.
Chilliwack, B.C.
V2R 5S1
Tel: 604.847.0130
Fax: 604.702.0593

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JUSTICE INTITUTE OF BRITISH COLUMBIA

•

JUSTICE INSTITUTE
of BRITISH COLUMBIA

7~ 5 McBride Boulevard

Ne..v Westminster, BC
V3L 5T4
T 604.123.4567
F 604.123.4567

www.Jlbc.bc.ca
,SQ 9L:l1