STICE STITUTE OFB.C. , rL.~. ·:~\ _________________________ _.;;:;__ _______, Interdisciplinary Studies Spring/Summer Calendar This page intentionally left blank JUSTICE INSTITTJTE OFB.C. Interdisciplinary Studies Staff List May - August, 1992 Interdisciplinary Studies Contents Information General Information......... .. ..... ................. ....... ................ 4 Course Listings by Date (Vancouver) ........ ...... ................ 30 Course Listings by Date (Out-of-Town) .. .. .. .. .................. 32 What is the Justice Institute? ........................................ ..... 33 What is Interdisciplinary Studies? ............ ..... .... .. ............ 33 How to Register for a Course .. .. .. .. .. .. .. ... .. . .. .. .. .. .. .. .. .. .. .. .. . 34 Map ............. ...................... ..... ....... ................... ..... ....... ..... 35 Courses Accident Investigation .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. ... .. .. .. .. .. .. .. . 4 Administrative/Support Staff .... .......... .. ... .. ................... .... 5 Children and Youth....... ........... ............. ... ......... ............... 6 Conflict Resolution......... ....... ... ................ ..... ................... 9 Out-of-Town Courses .. .......... ...... ....... ....... .......... ...... 15 Crime Prevention ... .. .. .. .. .. .. .. .. ... ... .. ... .. .. .. .. .. .. .. .. . .. . ... .. .. .... 17 Driving ..... ... ..... ...... ... .. ....... ...... ....... ..... ...... ... ... .... ... ......... . 17 Family Assault and Sexual Violence .. ... .. .. .. .. .. . ... .... ... .. ... . 18 Fire Safety .. . .. . .. . .. .. ... ... .. .. .. . .. .. .. . .. .. .. . ... . .. . ... .. .. .. . .. .. ... .. . .. .. .. 20 Intervention .. .............................................. .. .................... 21 Out-of-Town Courses ....... ......................... ................ 22 Management.. .. ........... .......... ............ .................... .. .. .. .... .. 22 Professional Health Programs ............ ............................ .. 24 Out-of-Town Courses .. .... ............... ..... ... .. .... ............. 25 Residential Settings .. .... .. .. .. . .. . .. .. ... .. .. .. .. .. .. .. .. . .. .. .. . ... .. ... .. . 25 ManagementTraining ... ........ ................ .. ....... .............. 25 Out-of-Town Courses .. ....... ................... ... .. .............. . 28 Life Skills Training .. .. ... ... .. .. ... .... .. .. .. .. .. .. .. .. .. .. ... .. .. .. .. .. .. 27 Training for Trainers ...... .. .................. .. .. .. .. .. ......... .. .. .. ..... 28 Other ...... .. ..... ... ...... .... ... ...... .... .... .............. ... ....... ........... .. 29 How to Use the Calendar 1. 2. 3. Check the Contents list for course categories. Categories indicate the subject or target group of the courses listed within them. Categories are listed alphabetically. · Within each category, courses are arranged by suggested sequence or date order. Courses are also listed by date (see page 30). For numbers not listed below 228-9771 Dean Pat Ross 222-7220 Kate Walker, Supervisor Administrative Services 222-7221 Program Directors Flora MacLeod 222-7225 Shelley Rivkin 222-7233 Centre for Conflict Resolution Training Marje Burdine, Co-ordinator 222-7248 Kendra McEown, Program Planner 222-7213 Nancy McPhee, Program Planner 222-7219 Sally McMurray, Program Assistant 222-7287 Cheryl Redding, Program Assistant (Part-time) 222-7156 Justice, Family and Agency Training Cindy Bettcher, Co-ordinator 222-7232 Tad Dick, Program Planner 222-7271 Lori Ovens, Program Assistant 222-7251 Prosecution, Management and Training for Trainers Patricia McNeill, Program Planner 222-7229 Sandy Johnson, Program Assistant 222-7285 Residential Settings Management Training Sandra Rice, Co-ordinator 222-7273 Sandy Johnson, Program Assistant 222-7285 Office Support Staff Robin Bentley 222~7295 222-7224 Margaret James 222-7224 Judy Laird Steven Schick 222-7224 Registration Office 222-7111 or 222-7276 Library 222-7200 JI JUSTICE INSTITIJTE OFRC Interdisciplinary Studies Justice Institute of B.C. 4180 West 4th Avenue Vancouver, B.C. V6R 4J5 Telephone: 604/222-7224 FAX: 604/ 660-1875 Cover and inside graphics: Pamela Roberts Designs Interdisciplinary Studies 3 General Information Time of classes:_Unless otherwise indicated, classes will be in session from 9:00 am to 5:00 pm. Please check the first page of each category and individual course listings. Class times are also noted on the registration receipt. Parking: Parking is available, free of charge, in lots located north of Blake Hall, adjacent to Lawrence Hall, and east of the driveway off 8th Avenue. Disabled designated parking: Two disabled des·gnatcd parking stalls are located beside the gymnasium in the parking lot adjacent to Blake Hall (see map, page 35). Students in wheelchairs should check with the Registration Office for the location of access ramps and washrooms. Location of classrooms: Unless otherwise stated, classes will take place at the Justice Institute in either Blake or Lawrence Hall. Check your receipt; it will show the location of your class. Notice boards inside the main doors of both buildings list courses and classrooms for that day. It is a good idea to check the notice board on entering 2.s rooms are subject to change on short notice. library: All students attending courses at the JI are wcicome to use the library. The library is open from 8:00 am to 5:00 pm, Monday to Friday, and library staff are avail- Accident Investigation T he Pacific Traffic Education Centre (PTEC), is a joint venture cf the Justice Institute of BC and the Insurance Corporation of BC. Launched in 1988, PTEC was established to help red,Ke the number and severity of traffic accidents in British Columbia by offering courses in advanced driver training and tr.:1.ffk accident investigation, and by conducting traffic research and participating in other forms of traffic safety training. able to provide reference services. A screening room is available for viewing audiovisual items, and an audiovisual catalogue can be purchased for $7.00. Photocopies charges are $.20 a page. While any student may use the library, borrowing privileges are limited to students enroled in Interdisciplinary Studies' certificate programs and to Corrections Branch and Court Services staff, firefighters, paramedics, police officers and Provincial Emergency Program personnei. Others may borrow through interlibrary loan. Contact the librarian at your ministry, office, community coliege, university or public library. Food on campus: Coffee and juice are provided in most classrooms and a smail, deli-style stare in Blake Hall is open from 8:00 am to 3:30 p m, Monday through Friday. The cafeteria, in a building just west of the gymnasium, is open from 7:00 am to 3,30 pm weekdays. You are welcome to bring your own lunch to eat in the student lounge area in Blake I !ali, or outside if weather permits. Out-of-town courses: Courses offered outside the Lower Mainland are !isled :~t ihe end of each category. In consideration of the environment, please bring your own cup or mug, or treat yourself _ to a JI mug for $4.30. ---·---·- - - -- -- or further information telephone Al Lund or Kim Howse at 604/222-7139. Resource Peop:c: Instructors ;;re experienced police investigators with current experience and expertise in investigative techdques as they relate to interviewing witnesses, examining the site, collecting evidence and taking statements. Traffic Accident Investigation, Level I (#PTEC 100) Industrial Accident Investigation (#MGMT222) This contract course has been designed for supervisors/ safety co-ordinators who investigate industrial or motor vehicle incidents on behalf of their organization. lt L~ available only on a contract basis. Content for the course includes on-site investigations (identification, collection and preservation of evidence; note taking techniques; interviewing and obtaining statements from witnesses) and preparation of an investigator's report, including cause analysis and recommendations . Through the use of simulations, participants will demonstrate skills and techniques related to on-site investigations. We can arrange for prospective clients to meet with the Program Manager, Fred Pachel, a former RCMP Manager, to discuss content of the course in detail, including the drafting and publication of tailored investigation manuals which stay with each student as future reference. For an appointment 4 Interdisciplinary Studies This course has been designed for fleet safety supervisors, peace officers, safety administrators, insurance adjustors, lawyers, private investigators and others with an interest in or responsibility for inve.,;tigating motm vehicle accidents. The three-day course includes interpretation of accident scene evidence, chain of evenl~, accident photography, measurements and field sketches, and interviewing drivers and witnesses. Student will also be introduced to damage evaluation and crash dynamics. Call the Registration Office at 604/222-7111 for the next scheduled course date. For additional course information call the PTEC secretary, Kim Howse, at 604/222-7282. This course is followed by a Traffic Accident Investigation Level II course (see course description following for more details). Length: Three days Dates: call Registration for next available date Time: 8:30 am to 4:30 pm Location: Justice Institute of BC Fee: $395 (GST exempt) Resource Person: Don Le Comte is the Program Manager for all of PTEC's Accident Investigation courses. Don is an accident reconstruction specialist and Director of the Pacific Institute of Traffic Safety Inc. He is a retired member of the RCMP with expertise in forensic accident analysis who has given expert testimony in Saskatchewan, Alberta and British Columbia. He is a graduate of Northwestern University's Traffic Institute and the University of North Florida's Institute of Police Technology and Management. His teaching skills are recognized in Canada, the United States and the Middle East. Don can be contacted at 604/768-4353. Traffic Accident lnvestig_~!~~!,..evel II (#PTEC500) This course has been designed for fleet safety supervisors, peace officers, safety administrators, insurance adjustors, lawyers, private investigators, graduates of Traffic Accident Investigation Level I, and others with an interest in or responsibility for investigating motor vehicle accidents. This five-dav course is an advanced continuum of the Level I cour~e. All partidpants must have previously taken Level I or have suitable experience to be eligible for enrolment into this Level II course (students requiring further information as to their suitability for the I.eve I JI course should contact the Program M.1nagcr, Don Le Comte, or the Director of PTEC, Al Lund). Course content for Level I[ includes speed estimates from skids, scuffs, falls, vaults and rolls; time, distance and motion equations; vehicle lamp examination; tire damage evaluation; vehicle damage analysis; .crash dynamics; scale &agrams from field sketches; and an introduction to conservation of momentum. This course will be held at the PTEC Driver Training & Research Facility at Boundary Bay in Delta, BC, one of the best facilities of its type in North America. Call the Registration Office at 604/222-71 I 1 for the next scheduled course date. For additional course information call the PTFC secretary, Kim llowse, at 604/222-7282. Length: Dates: Time: five days call Registration for next available date 8:30 am to 4:30 pm - Restaurants in the area are accessible by car; or bring a bag lunch. Location: Boundary Bay, PTEC facility Fee: $595 (GST exempt) Resource Person: Don Le Comte is the Program Manager for all of PTEC's Accident Investigation courses. Don is an accident reconstruction specialist and Director of the Pacific Institute of Traffic Safety Inc. He is a retired member of the RCMP with expertise in forensic accident analysis who has given expert testimony in Saskatchewan, Alberta and British Columbia. He is a graduate of Northwestern Universitv's Traffic Institute and the University of North Florida's In~titute of Police Technology and Management. His teaching skills are recognized in Canada, the United States and the Middle East. Don can be contacted at 604/768-4353. Administrative/ Support Staff Unless otherwise ind~cated, Administrative/Support Staff courses will he held at the Justice Institute and will he in session from 8:30 am to 4:30 pm. Work and Self Management Skills (#SUP103) This workshop is directed toward senior clerical staff who want to update or expand their skillc; and assume a wider range of administrative responsibilities. The two-day course will cover such work management skills as building working relationships, understanding the management process, setting goals, and planning, organizing and problem solving. Self-management skills to be covered include: distinguishing between stress and distress, coping mechanisms, self-assessment, and increasing self-motivation and action. Length: Two days Dates: April 30-May 1 Fee: $165 Resource Person: Maureen Hannah, training consultant. Fro_~!-:!~-~J.Firing Line: Handling the Angry Client _t#~UP_10.:...c9-....,_}_ _ _ _ _ _ _ _ _ _ _ __ No matter where they work - a government, private or voluntary sector agency, or in the justice system - front office staff and line workers may find themselves having to handle distraught or angry clients. Through small group di<,cussions and role plays, participants in this workshop will learn practical techniques to help them cool down these difficult encounters. Topics to be examined include resolving conflict, managing anger, and the concept of perceived power versus real power. Length: Two days Dates, May 25-26 Fee : $165 Resource Person: Suzu Spei<:r or Sarah Kennedy, consultants with Ryane Consulting Inc. Making Order Out ot Chaos: Planning Skills for Administrative and Clerical Staff (#SUP110) This planning workshop is directed toward administrative/ support staff who have too much to c:io and too little time. Participantc; will learn how to identify and eliminate time wasters, manage their work better, and increase their productivity. Length: One day Date: June 25 Fee: $85 Resource Person: Sheila Maccallum, consultant and trainer. Interdisciplinary Studies 5 Putting People First: A Service Quaiity Workshop (#MGMT203) Electives Dates: June 1-2 See Management category for course description. All of the following courses are electives in the Working with Troubled and Troubling Adolescents Certificate Program, but are also open to those not enroled in the Certificate Program. Children and Youth Managing Out-of-Control or Assaultive Behaviour in Adolescents (#CY142) Unless otherwise indicated, Children and Youth courses will be held at the Justice Institute and will be in session from 9:00 am to 4:30 pm. This workshop is directed toward Frontline workers in a variety of settings who may have to manage verbally or physically aggressive adolescents. Day one will examine ways to identify potentially violent or out-of-control behaviour, and will demonstrate verbal and non-verbal techniques to defuse or alleviate assaultive or acting-out behaviour. Day two will focus on safe, non-violent, physical intervention that can be applied, including the use of restraint. Working with Troubled and Troubling Adolescents: A Certificate Pr1::ue.s. Resoun:e people with expertise in a range of relevant issues will also be involved Managing an adolescent in conflict often involves dealing with some level of anger. These angry feelings may take the form of hostile, resistant, withdrawn or acting-out behaviours. Adults who respond often find themselves frustrated in a power struggle, escalating an angry adolescent. In this skill-building workshop, participants will learn how to acknowledge and understand an angry adolescent. Anger management skills will help participant~ to :manage their own defensiveness and anger arousal. Course content will include communication skills and strategies to defuse an adolescent's angry feelings, and methods that will enable the adolescent to confront, set limits on, and disengage from angry, acting-out behaviours. The goal is to move through anger and identify the problem that exists. When an adolescent's angry feelings have been defused, rational problem-solving can occur. Length: Two days Date&: April 13-14 Fee : $165 Resource Person: Paula Temrick, mediator and counsellor in private practice, and education consultant. Anger Management with Youth, Level II An Advanced Level Workshop (#CR720A) This advanced workshop is for practitioners dealing with adolescents who are particularly resistant and difficult to engage. An adolescent's expression of anger at this level is often motivated by mistrust, suspicion and fear, and is 6 Interdisciplinary Studies generally evidenced by behaviours which are inappropriate, indirect or displaced. Extreme resistance, whether expressed through withdrawal or acting out, is always a negative expression of an unmet need. In this workshop, participants will learn strategies for building rapport and identifying and addressing underlying needs. Prerequisite: Anger Management with Youth, Level I. (An elective in the Working with Troubled and Troubling Adolescents certificate program.) Length: Two days Dates: June 10-11 Fee: $165 Resource Person: Paula Temrick, mediator and counsellor in private practice, and education consultant. Positive Peer Culture (#CY149) Positive Peer Culture is a treatment philosophy which uses the influence of the peer group to create a supportive and positive working environment. It is not giving power over to youth, it is empowering them to help each other toward success. Positive Peer Culture does not ask whether a youth is willing to accept help, but whether he or she is willing to help others. This approach teaches young people the necessary communication skills to assist each other. The caregiver can begin to reframe and relabei behaviour and create an environment where caring Ls desirable. The only rule is that people care for one another. In addition to offering practical skills, a framework will be provided to assist in moulding this model to the participants' specific programs. Length: Two days Dates: May 27-28 Fee: $150 Resource People: Debbie Verkerk, B.A., Director of Avalon School, Vancouver; Lenox Neher, Special Care Contractor, Ministry of Social Services. Empowering Youth through_Pro_ble!Jl Solving (#CY13~ In conflict situations, adolescents frequently make decisions based on fear, assumptions and impulse. Adults often give them advice based on the adult's interpretation of the events and personal needs. As a result, there is no ongoing commitment on the part of the young person to follow through. This workshop will model problem solving techniques that can be used by youth and child care workers and other practitioners to guide young people throqgh conflict situations. Participants will learn to facilitate a process whereby adolescents can consider the circumstances, concerns and assumptions that motivate their behaviour; develop their own critical thinking and problem solving skills; and begin to make decisions that successfully meet their underlying needs. Prerequisite: Anger Management with Youth or Critical Skills for Communication in Conflict Situations. (An elective in the Working with Troubled and Troubling Adolescents certificate program.) Length: Two days Dates: June 15-16 Fee: $165 Resource Person: Paula Temrick, mediator and counsellor in private practice, and education consultant. - Mediating with Adolescents in Conflict (#CY122) This new workshop provides an opportunity for participants to learn the basic skills of mediating with adolescents in conflict. Adolescents struggling with a newly emerging sense of responsibility are offered a process through which they will develop concepts of appropriate interpersonal behaviours. Facilitating this process through a structured mediation model provides a co-operative and peaceful alternative to violence, fighting and arguing. Through the guidance of a mediator, youths learn how to work together and resolve their differences by talking, listening and understanding each other's point of view. It is the mediator's role to act as an impartial third party facilitating adolescents through this problem solving process. By listening, asking questions and managing angry and defensive feelings, the mediator helps conflicted youth clarify and resolve their own issues and interests. When youth in conflict are given responsibility for the resolution and outcome of their dispute, agreements are more likely to last. In this workshop, participants will learn how to engage adolescent-; in a mediation process and how, in a clear process mored with Corrections Academy; Justice Institute of BC · 12 lnterdiscipiinary Studies and enhancing relationships. It is also a key element in ensuring mutual understanding and respect, even though strong feelings are involved. Length: Dates: Time: Fee: Two days (14 hours) May 7-8, at New Westminster Community Education, Dale Zaiser May16& 23(9:00am-5:00 pm), MarioGovorchin June 29-30, Marg Huber August 8 & 15 (9:00 am - 5:00 pm), Randy Boychuck 9:00 am - 5:00 pm $185 Silent Messages: Communicating Non-Verbally in Conflict (#CR758) We all communicate something every minute that we are with other people. Particularly in conflict situations, people often give one message non-verbally and quite another message verbally. These mixed messages may be confusing, irritating and misleading. Resolving conflicts effectively requires an awareness of our own and others' non-verbal communication including facial expressions, hand gestures, posture, voice tone, pacing, eye contact and spacial variations. This course will expand participants' ability to tune into the fuller message in conflict situations, including mediations, negotiations and interpersonal disputes. It will also help participants improve their own skills in sending clear, congruent messages. Length: Dates: Time: Fee: Two days (14 hours) May 7°8, Stacey Holloway July 9-10, Randy Boychuck 9:00 am - 5:00 pm $185 Managing the Hostile l!:_19Jy~9ual (f~_r high risk prof essiona!s) (#CR753) This course is specifically designed for enforcement personnel, including: emergency health services workers, police, security guards, sheriffs, psychiatric workers, street workers, transit officers and others involved in high-risk, high-stress situations. Many professionals find themselves to be the target of hostile or aggressive behaviour as a regular part of their jobs. Dealing with these encounters inevitably requires emotional energy and frequently results in increased stress. This course will provide alternatives for constructively managing hostile individuals when you are the recipient of their aggressive behaviour. Attention will be given to assessing risk factors and ensuring personal safety. Through lecture, group discussion, case studies and roleplay, participants will have an opportunity to: identify factors that escalate the level of hostility, identify personal responses to hostile behaviour, develop self-management skills for responding to threatening behaviour, learn and practise a model for defusing hostility, and increase skills in constructively confronting problem behaviour. Length: Dates: Time: Fee: Two days (14 hours) July 30-31, Mario Govorchin 9:00 am - 5:00 pm $185 Use-It-Or-Lose-It Clinics (#CR750) These clinics are being offered in response to requests for more opportunity to practise skills and techniques. Coaches will conduct small group practice sessions with video feedback. Students will determine the focus for their own work, including interpersonal conflict resolution, negotiation or mediation, as well as any specific skills or interventions such as probing, reframing or shifting from positions to interests. Scenarios and worksheets will be available or students may bring in their own material. Groups may choose to stay together for the entire day or move to a new group at designated times. These sessions will also provide an opportunity to network with colleagues in the field. Please bring your own VHS videotape if you wish to record your work. Length: Dates: One day (7 hours) June 6 August 22 9:00 am to 4:00 pm (half hour for lunch) Fee : $50 (includes lunch) Instructors: Coaches in the Centre for Conflict Resolution Training Time: Resolving Inner Conflict (#CR744) Many people work with clients who feel stuck when faced with a major decision or who repeatedly make decisions which do not seem to work out well for them. They may be confused by the message they are receiving from the head versus the heart, or may feel overwhelmed by the multitude and complexity of the influencing factors. As a result, they postpone decision making beyond the optimal time, or plunge ahead and risk making a poor decision. This course will present a set of skills and processes to facilitate personal decision making when values or needs are in conflict. Participants will assess their own styles of decision making and will focus on one of their own inner conflicts in order to learn an innovative and systematic approach to personal decision making. Length: Dates: Time: Fee: Two days (14 hours) June 8-9, Randy Boychuck 9:00 am - 5:00 pm $185 Shifting From Positions to Interests: An Advanced Level Course (#CR748) 0 Whether in the context of negotiation, mediation or interpersonal conflict, people adopt positions and offer solutions in order to meet their underlying interests. Working towards interest-based resolutions requires skill Interdisciplinary Studies 13 in clarifying and understanding the wants, needs, concerns and fears which support the opposing positions. This skill building course is designed to assist participants to reach positive outcomes through a deeper exploration of positions, interests and intentions. Participants will enhance skills aimed at eliciting underlying interests, illuminating blocks, facilitating processes, establishing positive outcomes, and generating a wider range of choices. Prerequisite: at least three other courses in the Certificate Program. Length: Dates: Time: Fee: Two days (14 hours) July 2-3, Arthur Ridgeway 9:00 am - 5:00 pm $185 Building Competency in Negotiation (#CR765) Building competency requires the integration of skills and concf'.pts that form the backbone of negotiation. This course will isolate stumbling blocks that chronically arise in this learning process. Video examples of negotiation pitfalls and examples of effective techniques for avoiding these trouble spots wili be prcsemcd. Learners will be assist:ed to assess their own work given these indicators of competency. Prerequisites: #CR100 and #CH500. Length: Date: Time: Fee: Two days (14 hours) Augu!>t 17 (Part 1) & August 24 (Part 2), Stacey Holloway 9:00 am - 5:00 pm $185 Building Competency in Mediation (#CR759) Building competency requires the integration of skill5 and concepts that form the backbone of the mediation process. This course will isolate stumbling blocks that chronically arise in this learning process. Video examples of mediation pitfalls and examples of effective techniques for avoiding these trouble spots will be presented. Learners will be assisted to assess their own work given these indicators of competency. Prerequisites: #CRlO0 and #CR300. This course is offered in two formats: a one-day option and a two-day option. Length: Date: Time: Fee: One day (7 hours) May 4, Karen Haddigan 9:00 am - 5:00 pm $90 Length: Dates: Two days (14 hours) August lS (Part 1) & August 25 (Part 2), Marg Huber 9:00 am - 5:00 pm $185 Time: Fee: - Making it Hard to Say No - Negotiating with Difficult People (#CR767) The negotiation model presented in the core courses provides a useful framework for negotiating mutually satisfying agreements. Yet problems emerge when applying this model to people who only want to win. The question is how 10 find common ground and move toward joint problem solving with individuals who are confrontational, inflexible, reluctant and unreasonable. This workshop focuses on the techniques of effective negotiation in difficult situations. Panic,pants will learn the five-step strategy presented in William Ury's book Getting Past No Negotiating with Difficult People, and will develop skills to overcome the obstacles to successful negotiation. Length: Dates: Time: Fee: Caucusing in Mediation (#CR764) Caucusing can be one of the most effective interventions a mediator can use in moving parties toward agreement. If not properly implemented, however, caucusing can prove hazardous. Knowing when, why and how to use this tool is crucial to dealing effectively with some of the most difficult and perplexing situations in mediations. A structurt:d caucusing process will be presented which is applicable in a variety of dispute contexts, including family a.nd commercial. This process will help mediators to maximize the value of meeting separately with the parties while minimizing the potential for negative outcomes. Length: Date: Time: Fee, 14 Interdisciplinary Studies One day (7 hours) August 26, Michael Fogel 9:00 am to 5:00 pm $90 Positive Power in Mediation (#CR731 ) The concept of power in mediation inevitably evokes connotations of power struggles and power imbalances. People in conflict often use their personal power and influence to minimize their losses or to prevent others from gaining what they want. Mediators arc faced with the challenge of assisting the parties to identify positive uses of power, to di;versify their styles in dealing with power issues, and to understand the implications of their own spheres of influence. This course will also examine ways in which the mediator's own power and influence affect the process. Length: Dates: In consideration of the environment, please bring your own cup or mug, or treat yourself to a JI mug for $4.30. Two days (14 hours) May 14-15, Arthur Ridgeway July 16-17, Arthur Ridgeway 9:00 am - 5:00 pm $185 Time: Fee: Two days (14 hours) May 28-29, Joan Balmer, Senior Consultant, Ryane Consulting Ltd. 9:00 am - 5:00 pm $185 - Criticism: How to Give and Receive It (#CR706) Critiquing the work or behaviour of others can be one of the most difficult tasks that we perform. As individuals, colleagues, supervisors and managers, we are often called upon to give criticism. If done well, it can be an opportunity for growth and increased understanding. If done poorly, it can damage relationships, limit opportunities and increase stress. In this course, participants will explore and practise the essential elements of giving and receiving constructive criticism. Length: Dates: Time: Fee: Two days (14 hours) June 1-2, Deborah White 9:00 am - 5:00 pm $185 - Managing Employee Disputes (#CR703) This course prepares managers and supervisors to deal with the inevitable conflicts that arise in the workplace. Often, employees lack the skills to resolve them on their own and managers find themselves in the uncomfortable position of having to act as referee. This course will present essential conflict resolution skills for managers, including: facilitating, mediating, and clarifying expectations and consequences. Length: Dates: Time: Fee: Two days (14 hours) June 29-30, Deborah White 9:00 am - 5:00 pm $185 SUM.MER INSTITIJTE FOR EDUCATORS CONFUCT RESOLUTION In Ccroperation with School District #36 (Sum;y) Credit will be awarded toward the Justice In&titute Conflict Re$Olution CertJficate Program The In.~titute will be held at White Rock Elementary School, 1273 Fir Street, White Rock. Instructors Stacey Holloway and Brian Luckock have extemive experience designing, planning and implemc."nting conflict resolution, anger management and mediation progtam:; for educators, Length: Dates; Tune: Fee: An Introduction to Conflict Mattagement for Educators (#CR708) Two days July 27-28, Brian Luckock 9 00 am - 4'.00 pm $185 Course .Matlag.ing Anger in Educatlonal Settings Course: Length Date&'. Time'. Pee: (#CR769) Three days July 29-31.. Stacey Holloway S);00a.m - 4'.00 pm $250 . Course: Length· Dates; Time: Fee: Negotiation SklUs for Educators (#CR770) Fourdavs August'.4-7, Stacey Holloway. 9.00 .am - 4;()0 prri . Course: Mediating Conflict in the Educational Setiing (#CR771) Five days AUgusU0-14, Stacey Holloway, Brian Length Dates $33() Luckock Time: Fee: 9 '.0 0am - 4 oo pm $425 For .a full brochure or to register for this program, contac..'t the Jusrke I~titute of BC at 6o4/222-7111 Out-of-Town Courses Conflict Resolution Certificate Program courses cosponsored with community colleges throughout BC. The following community colleges are co-sponsoring courses which are part of the Conflict Resolution Certificate Program. Fees for the courses may vary from college to college. Contact your local college for more information about the courses being held this term and for current fees. For more information on the Conflict Resolution Certificate Program, please contact the Centre for Conflict Resolution Training, Justice Institute of BC 604/222-7287. 4,, ~ LEARNiNG/orLIFE I Victoria Campus Continuing Education Services 3100 Foul Bay Road Victoria, BC V8P 5J2 Telephone: 604/370-3170 FAX: 604/370-3150 COLLEGE OF NEW CALEDONIA Quesnel Campus Continuing Education 488 McLean Street ~ - - ~ Quesnel, BC V2J 2P2 · ~ · Telephone: 604/992-3906 FAX: 604/992-7876 Interdisciplinary Studies 15 East Kootenay Community-College C Cranbrook Centre 2700 Coliege Way Cranbrook, BC VlC 5L7 Telephone: 604/489-2751 FAX: 604/489-8254 cJa.douglas ,:)() college New Westrninister Campus Continuing Education Services 700 Royal Avenue New Westminster, BC V3M 5Z5 For registration information, contact the Centre for Conflict Resolution Training, Justice Institute of BC. Telephone: 604/222-7287 FAX: 604/660-1875 tl ('.: n LI NORTH ISLAND COLLEGE Courtenay Campus Continuing Education 2300 Ryan Road Courtenay, BC V9N 8N6 Telephone: 604/334-5012 Fort St }ohn Campus Continuing Education Box 1000 Fort St. John, BC VlJ 6Kl Telephone: 604/785-6981 FAX: 604/785-1294 ~kir~Colk?get. Grand Forks Campus Continuing Education Box968 Grand Forks, RC YOH lH0 Telephone: 604/442-2704 FAX: 604/447-2877 Nelson Campus Contlnuing Education 2001 Silver King Road Nelson, BC VlL 1C8 Telephone: 604/352--6601 FAX: 604/352-3180 16 Interdisciplinary Studies Northwest Community I~!:~.:?".;;-"' College Smithers Campus Continuing Education 3966 - 2nd Avenue Smithers, BC V0J 2N0 Telephone: 604/847-4461 FAX: 604/847-4568 Terrace Campus Extension Services,T.E.C. Centre 3250 Eby Street Terrace, BC V8G 5H4 Telephone: 604/635-7700 FAX: 604/638-3497 Queen Charlotte Campus Continuing Education Box67 Queen Charlotte City, BC V0T lS0 Telephone: 604/559-8222 FAX: 604/559-8219 :::::,ic TACOMA illJlll[I;; ~gri~ITY Continuing Professional Education 5900 South 12th Street Tacoma, Washington 98465 Telephone: 206/566-5018 FAX: 206/566-5181 Whitehorse Campus Continuing Education Box 2799 Whitehorse, Yukon YlA 5K4 Teiephone: 403/668-8795 FAX: 403/668-8890 ,,,..., UNIVERSITY COLLEGE a~ of the FRASER VALLEY illl': Abbotsford Campus -----,,.. 33844 King Road R.R. #2 Abbotsford, BC V2S 4N2 Telephone: 604/853-7441 FAX: 604/853-9990 Crime Prevention The following courses are co-sponsored with the BC Ministry of Attorney General, Crime Prevention Program. Unless otherwise indicated, Crime Prevention courses will be held at the Justice Institute and will be in session from 9:00 am to 4:30 pm. Length: Two days Dates: June 1-2 Fee: $145 Resource People: Rob Axsen, B.A., Program Director, Odyssey Substance Abuse Services for Youth; and Colin Sanders, M.A., Supervisor of Residential Services, P .E.A.K. House. Working with Pre-Delinquent and [)elinquent Youth, Level I: Awakening Personal Responsibility (#CY124) Adolescents and Substance Abuse, Level II: Alternative Treatment Methodologies (#CY141 A) This workshop is directed toward professionals working with pre-delinquent and delinquent youth. Day one will look at the psychological needs of adolcsccntc;, compare and contrast normal and dysfunctional needs of adolescents, and present an oven1iew of cmmsdling strategics for behavioural change. Day two will examine counselling strategies in more depth, with particular emphasis on models that assist adolescents to develop a sense of personal responsibility and respect in their own community. This second-level workshop will examine alternative treatment methodologies, within the emerging 'eclectic' model of addiction, for working with young people with substance abuse problems. Using a biopsychosocial framework, key aspects of adolescent development psychology will be examined in relation to factors that predispose young people toward substance abuse. Participants will have an opportunity to examine stages of adolescent development within a systemic perspective, consider the range of treatment options available for working with young people who have addiction problems, and develop a plan to ensure optimal treatment matching. Prerequisite: Adolescents and Addiction, Level I, or by permission of the Co-ordinator. Length: Two days Dates: July 22-23 Fee: $145 Resource Person: Iarry Green, M.A., counsellor and trainer in.private practice. w_orkino with Pre-Delinquent and Delinquent Youth, Leve! II:· Using the Teen's Reactivity to Enhance One··s Influence (#CY124A) This workshop is di:-ecte:d toward youth and child care workers and will build upon the concepts presented in Working with Pre-Delinquent and Delinquent Youth, Level I. The focus will be on 'reading' and integrating the client's ongoing behaviour into the overall shape of the therapeutic process. Strong emphasis will be placed on role modelling, role plays and particularized feedback. Participants are encouraged to bring case examples to the workshop for discussion and roleplay. Length: Two days Dates: July 24-25 Fee: $145 Resource Person: l.arry Green, M.A., counsellor and trainer in private practice. Adolescents and Substance Abuse, Level I: Practical Strategies for Assessment and Treatment (#CY141) This workshop is directed toward staff who want to develop practical, community-based strategies for intervention with adolescents who are at risk of being, or are already, addicted to alcohol and/or drugs. The workshop will provide an overview of models of addiction, explore assessment approaches, and highlight counselling strategies for working with this target group. Length: Two days Dates: April 28-29 Fee: $145 Resource People: Rob Axsen, B.A., Program Director, Odyssey Substance Abuse Services for Youth; and Colin Sanders, M.A., Supervisor of Residential Services, P .E.A.K. House. Driving T he Pacific Traffic Education Centre (PTEC) is a joint ve nture of the Justice lnstiture of BC and the Insurance Corporation of BC. launched in 1988, PTEC was established to help reduce the number and severity of traffic accidents in British Columbia by offering courses in advanced driver training :md traffic acciden,t investigation, and by conducting traffic research and participating in other forms of traffic safety training. Driving with Finesse (#PTEC300) Driving with Finesse is a one-day program designed for ali drivers, from the novice to the corporate traveller. The course enables drivers to develop their vehicle handling, perceptual and traffic management skills. Each course is limited to five participants. With this ratio of participant to instructor, the Driving with Finesse course allows the instructor to.personalize and address individual participant requirements. Participants spend the entire course driving in a minivan. Driving with Finesse is taught by certified PTEC instructors. Interdisciplinary Studies 17 One day Call Registration for next available date 8:30 am to 4:30 pm - Class stops for lunch at a local restaurant. Students may bring a bag lunch. Location: Justice Institute of BC Fee: $150 (GST exempt) Resource People: Al Lund, Director of the Pacific Traffic Education Centre (PTEC); Ross Bentley, Program Director and Chief Instructor, Pacific Traffic Education Centre (PTEC); and certified PTEC instructors. PTEC instructors come form a variety of different backgrounds. Some are police officers, firefighters, paramedics, and even professional race car drivers. All are specially trained in advanced driving techniques. Resource Person: Don Le Comte is an accident reconstruction specialist and Director of Pacific Institute of Traffic Safety Inc. He is a retired member of the RCMP with expertise in forensic accident analysis who has given expert testimony in Saskatchewan, Alberta and British Columbia. He is a graduate of Northwestern University's Traffic Institute and the University of North Florida's Institute of Police Technology and Management. Total Control Driving (#PTEC400) Unless otherwise indicated, Family Assault and Sexual Violence courses will be held at the Justice Institute and will be in session from 9:00 am to 4:30 pm. Length: Dates: Time: Total Control Driving is a one-day course open to all drivers, from the inexperienced to the motoring enthusiast or driving professional. It will enhance and develop individual driver confidence and skill levels in skid control, cornering, accident avoidance and emergency braking situations. In this unique, advanced-level driving course, participants spend 80% of the course participating in driving exercises. Participants use their own cars to practise techniques for stayi.ng in control while operating a vehicle, and practise skid control techniques using the unique ProFormance Skid C..ar. This course offers participants the opportunity to test their limitations and capabilitjes as drivers and the limitations and capabilities of the vehicles they operate. Total Control Driving is held at the PTEC Driver Training Facility at. Boundary Hay in Delta, BC. One of the best facilities of its type in North America, it offers the course participant an opportunity to use the sophisticated track layouts for acceleration, braking, cornering and skid recovery training. Length: One day Dates: Call Registration for next available date Time: 8:30 am to 4:30 pm - lunch provided Location: Justice Institute of BC Fee: $275 (GST exempt) Resource People: Al Lund is the Director of the Pacific Traffic Education Centre (PTEC). Ross Bentley is the Program Director and Chief Instructor of the Pacific Traffic Education Centre (PTEC). Traffic Accident Investigation, Level I (#PTEC100) This course has been designed for fleet safety supervisors, peace officers, safety administrators, insurance adjustors and others with an interest in or responsibility for investigating motor vehicle accidents. The three-day course includes an introduction to damage evaluation and crash dynamics, interpretation of accident scene evidence, accident photography, measures and field sketches, and interviewing drivers and witnesses. The course will be run on a periodic basis. Interested applicants should contact Kim Howse at 222-7282 to put their name on a waiting list for the course. 18 Interdisciplinary Studies Family Assault and Sexual Violence Call 6o4/222-7251 for brochures describing the following certificate programs. ------------- - -- - - - - - - - - - -- - - - --, Child Sexual Abuse lntervenUon: A Training Program for Practitioners (Series #CSA 105) This program is designed for practitioners currently proViding treatment for sexually abused children and adult survivors of child sexual abuse. The training will examine principles of practice, demonstrate intervention &kilb,, model treatment approaches, and develop interdisciphnruy networking. Interested apphcants must submit a re sums! describing their relevant work experietk."e, past training in the field and academic background. A certificate of achievement will be available to registrants who succ~fully complete the program Children and Youth Option (#CSA 105A) Length: Dateb: Fee· 14 days July 6-23 (consecutive weekdays) or September :ZS-26, October 2-0ecember 12 (Jlndays and Saturdays on alternate weeks) $675 (upon acceptance applicants must pay a deposit of $100) lr;Su;:::::::kda,s) Ji Fee. $600 (upon acceptance applicants mu&t pay a deposit of $100) . Chffd Sexual Abuse Intervention: Adult Survi~r Option-Advanced Level (#CSA130A) Thi'> eert.lf1cate program t1aming is directed toward experienced clinidaru; working with adult survivors of child sexual abuse. The training will highlight the differences and similarities among different clinical approaches and will demonstrate the value of linking aspects of vadous models in therapJSts' work with adult survivors. Specific attention will be paid to socio-cultural, gender and intergenerational issues and their relevance in treatment. Participants will be encouraged to bring cases from their own practice for group examination and feed.b-ack. Registration priority will be given to participants who have completed the basic level certifkate program. Length~ Dates· Fee. Ten days TBA Winter, 1993 $700 9hHd Sexual Abuse Support Worker Training Program (#CSA134) This new training program has been designed for front line staff and others. who work in a support capaoty with 5exually abused Lhildren and their family member-5. The program will provide pattkipants with an understanding of the role and function of i.upport, and will demonstrate speCJfk.: skills for working with clients from the tune of <:fu.closurc through to the completion of treatment Content will cover the nature and dynamic; of child sexual abuse, ethical tssues m relation to the provision of i.upport, methods to engage and support the sexually abused child, and effective ways to work in co-operation with theraplSlS and other professionals who are involved with the child and the family. A cert1fic.ate of achievement will be granted to participants who SU Interdisciplinary Studies $ ",ii' \ . _ .-,.,_ _ _ ....... This one-day course provides an opportunity for persons who have successfully completed ACLS to update to current ACLS standards. Pre-reading is required to supplement the theory lectures and practice sessions held during the day. Successful completion is based on: 1. Demonstrating leadership during a cardiac arrest scenario. 2. Obtaining 80% correct on each exam, theory and dysrhythmia interpretation. 3. Demonstrating ventilation and endotracheal intubation techniques. 4. Providing evidence of current BCLS, level C, status. Length: Dates: Fee: One day April 25 June6 $200 Out-of-Town Courses The courses listed above can be held outside the Lower Mainland. For more information, or to enquire about the possibility of courses in your area, contact Professional Health Programs at 604/222-7121. Paediatric Advanced Life Support (#PHP204) An advanced life support course developed by the American Heart Association and endorsed by the Heart and Stroke Foundation of Canada and BC/Yukon. This course is for physicians, nurses, paramedics, and respiratory therapists caring for critically ill paediatric patients. Course content covers management of the acute paediatric patient with difficulties related to cardiopulmonary arrest, respiratory failure, and shock. The information in this two-day course is presented through a series of lectures and small group practice stations. Successful completion is based on: 1. Obtaining 84% correct on the written exam. 2. Demonstrating acceptable performance during simulated scenario stations for: a. Newborn resuscitation, cardiopulmonary arrest; and b. Respiratory failure and shock. 3. Attending all sessions. Dates: TBA Fee: TBA (NB: This course cannot be offered out of the Lower Mainland at this time.) Cardiac Arrest Management (#PHP115) A one-day course to develop confidence in cardiac arrest situations. The workshop is a combination of lectures and small group practice sessions. It covers the pharmacology of cardiac arrest drugs. lethal dysrhythmia interpretation, compromised airway management, and cardiac arrest practice scenarios. Length: Dates: Fee: One day Mays $125 First Line Trauma Management for Nurses Residential Settings Management Training Unless otherwise indicated, Residential Settings courses will be held at the Justice Institute and will be in session from 9:00 am to 4:30 pm. Management Development tor Residential Settings Certificate Program This new certificate· program was created in consulta,tion with executive directors and front line managers from the residential field. It has been specifically designed to meet the needs of supervl.<,0rs and managers who work in a variety of re6idential and vocational settings The program provides management skills specific to this workplace and opportunities to ·networkwjtb other professionals from the field The program consists of 20 day., of training: eight two-day core courses, and four das.sroom days of elective& (usually two cou!$es) Courses should be taken in sequence from Level 1 through 8, unl~ otherwiSe approved by the Co-ordinator. Interested persons should request an application form from Sandy Johnson at 222-7285. Partidpants must currently be supervising others or rutve proven supervisory expertence. Applicants without supervisory experience may contact the Co-ordinator for information on coul'5C avatlability. For a brochure describing program structure, content and eligibility contact the Registration Office at 604/ 222-7111 . Program content is related to the 'must-dos' of multi-trauma assessment, treatment and stabilization, and can be presented in one- or two-day seminars. Program presentation is a combination of lecture and group practice sessions. First Line Trauma Management for Physicians This one-day course is designed for physicians responsible for managing the trauma victim in a non-tertiary facility. Course content is provided by two emergency physicians and covers appropriate management of the ABCs and the assessment, treatment and management of the multitrauma victim. Interdisciplinary Studies 25 Core Courses Participants must register for each level directly with the Registration Department. Management Development for Residential Settings, Level 1 (#MGMT214) This two-day course is designed to help supervisors examine and apply basic supervisory skills. The course will cover the role and responsibilities of the supervisor, ways to assess the supervisor's personal communication style and strengthen communication with staff, methods for assessing employees' levels of motivation and ability, and how to communicate with and delegate to staff who work shifts or on call. Length: Dates: Fee: Two days May 11-12 $135 for one registrant; $110 per registrant for two or more people from the same agency who register at the same time. Resource Perscn: Mario Govorchin, consultant and trainer. Mr. Govorchin has extensive experience working with clients with disabilities and has worked in residential settings. Management Development for Residential Settings, Level 2 (#MGMT218) This two-day course is designed to help supervisors who work in residential settings develop performance goals and objectives with their staff, practice writing performance standardc;, examine methods for conducting effective performance reviews, develop action plans for staff development, practice managing performance problems, examine situational leadership theory and assess personal leadership styles, diagnose the level of competence and commitment of staff in relation to tasks, and contract with staff for specific leadership styles to best suit their needs. Length: Dates: Fee: Two days June 1-2 $135 for one registrant; $110 per registrant for two or more people from the same agency who register at the same time. Resource Person: Sandra Rice, Co--ordinator, Management Development for Residential Settings Training. Ms. Rice has extensive experience training and working in the management field. She has worked in residential settings. Management Development for Residential Settings, Level 3 (#MGMT230) This two-day course is designed to help supervisors strengthen their supervisory skills and knowledge. Participants will have the opportunity to gain information regarding the legal constraints affecting ethical standards; discuss a plan to develop a set of ethical standards for 26 Interdisciplinary Studies their workplace; explore current information on professionalism and discuss a plan to develop professional standards for their workplace; and examine the supervisor's role in relation to ethical standards, values and professionalism in residential settings. A panel of professionals will be available for a question and answer session on these topics. Participants will also examine the supervisor's role in promoting effective time and stress management within the team, identify sources of employee stress and strategies for coping, examine the organizational hierarchy and communication flow to assess level<; of stress, and develop personal action plans. Length: Dates: Fee: Two days June 16-17 $135 for one registrant; $110 per registrant for two or more people from the same agency who register at the same time. Resource People: Carol Cohen, M.A., and Marion Malcolmson, M.S.W., counsellors and consultants in private practice. Both are experienced in direct service and management in a variety of settings. Management Development for Residential Settings, Level 4 (#MGMT240) This two-day course is designed to assist supervisors to develop a methodology for effective labour/management relations. Participants will have the opportunity to clarify existing policies and legalities such as collective agreements and employment standards which govern labour/ management relations; identify discrepancies between policies (contracts) and practice; identify and practice the communication skills required for effective disciplinary action; explore the principles of clarity, consistency and fairness which constitute due process; and examine the legal and ethical responsibilities of the employer/manager regarding labour relations and some areas of contention. Length: Dates: Fee: Two days · July 9-10 $135 for one registrant; $110 per registrant for two or more people from the same agency who register at the same time. Resource People: Carol Cohen, M.A., and Marion Malcolmson, M.S.W., counsellors and consultants in private practice. Both are experienced in direct service and management in a variety of settings. Management Development for Residential Settings, Level 7 (#MGMT270) This two-day course is designed to help supervisors strengthen their financial management, budget projection and report writing skills. Participants will examine the tendering process for contracted house maintenance, methods for building a resource file for contractors, budget projection and petty cash management, various contractual arrangements with funding bodies, and techniques for writing successful reports and proposals. Length: Dates: Fee: Two days June 3-4 $135 for one registrant; $110 per registrant for two or more people from the same agency who register at the same time. Resource Person: Elizabeth Robinson, M.S.W., private consultant and trainer. Ms. Robinson has extensive management experience in child welfare and medical settings. She is also on the faculty of the School of Social Work, UBC. Asserting Yourself Under Pressure (#CR702) Silent Messages: Communicating Non-Verbally in Conflict (#CR758) Building Competency in Negotiation (#CR765) Making it Hard to Say No - Negotiating with Difficult People (#CR767) Managing Employee Disputes (#CR703) Management Development for Residential Settings, Level 8 (#MGMT280) This two-day course is designed to help supervisors gain information and techniques needed to manage emergencies and understand the legal objectives of managing a residential facility. Participants will identify preventive techniques for fire safety, become familiar with Workers Compensation Board regulations, identify strategies for managing risk behaviour, and examine critical incident protocols. Length: Dates: Fee: Working Together: Bridging the Gender Gap (#MGMT202) Influencing Decision-Making and Change (#MGMT210) Sexual Harrassment in the Workplace (#MGMT211) Clear and Simple (#MGMT212) Two days July 7-8 $135 for one registrant; $110 per registrant for two or more people from the same agency who register at the sqID.e time. Resource Person: Elizabeth Robinson, M.S.W., private consultant and trainer. Ms. Robinson has extensive management experience .in child welfare and medical settings. She is also on the faculty ofthe School of Social Work, UBC. Electives The following courses may be taken as electives for the Management Development for Residential Settings program. See course descriptions in this calendar under the Conflict Resolution, Management and Training categories. Conflict Resolution, Level II: Dealing with Anger (#CR200) Mediation Skills, Level I (#CR300) Mediation Skills, Level II (#CR400) Negotiation Skills, Level I (#CR500) Life ~ki lls Training Lite Skills Training for Residential Settings (#SUP121) This two-day workshop is designed for residential and vocational workers who wish to understand and be able to coach foundational life skills. The workshop will help participants explore the role of empowering residents through life skills training, identify and assess personal levels of self-esteem and methods for raising self-esteem, practice self-assertion and problem solving techniques, and practice methods for coaching others through a problem to its resolution. Lesson plans for coaching specific life skills will be provided to participants. Length: Two days Dates: May 11-12 Co-Sponsored with University College of the Fraser Valley. Location: University College of the Fraser Valley, 33844 King Road, Abbotsford Campus To Register: Call 604/853-7441, Continuing Education Department Fee: $135 for one registrant; $110 per registrant for two or more people from the same agency who register at the same time. Resource Person: Denise Grams, President, Life Unlimited Life Management Skills Training. Negotiation Skills, Level II (#CR600) Interdisciplinary Studies 27 Out-of-Town Courses Vancouver Island participants may take the levels of Management Development for Residential Settings Training out of sequence without prior approval of the program co-ordinator. All of the following courses are offered in Victoria. Management Development for Residential Settings, Level 1 (#MGMT214) Length: Two days Dates: May 26-27 Location, Ramada Inn, 3020 Blanshard Street Fee: $150 for one registrant; $135 per registrant for two or more people from the same agency who register at the same time. Resource Person: Mario Govorchin, consultant and trainer. Mr. Govorchin has extensive experience working with client.; with disabilities and has worked in residential settings. Management Development for Residential Settings, Level 6 (#MGMT260) This two-day course is designed to help su perv~ors write job descriptions, interview and select staff, and provide effective orientation within the context of residential facilities. Participants will: gain an understanding of the functions and elements of a job description, practice writing job descriptions, identify effective recruitment procedures for full time and relief staff, practice methods for conducting an effective job interview that also complies with ethical standards, and identify the elements of a successful orientation. Length: Two days Dates: June 25-26 Location: Ramada Inn, 3020 Blanshard Street Fee: $150 for one registrant; $135 per registrant for two or more people from the same agency who register at the same time. Resource Person: Pat Meyer, consultant and trainer. Ms. Meyer has extensive residential management experience as a Director. She has published several books and articles and has produced films for profes.sional and public education related to the residential management field. Management Development for Residential Settings, - ~ - - - ~ ··---·· --·-- ·----·· Level 2 (#MGMT218) Length: Two days Dates: June 23-24 Location: Ramada Inn, 3020 Blanshard Street Fee: $150 for one registrant; $135 per registrant for two or more people from the same agency who register at the same time. Resource Person: Sandra Rice, Co-ordinator, ,'vlanagement Development for Rcs:dcntia! Settings Training. Ms. Rice has extensive experience training and working in the management field. She has worked in residential settings. Management Development for Residential Settings, Level 5 (#MGMT250) ThLs two-day course is designed to help supervisors identify and practice specific management problem-solving and decision-making techniques and their effectiveness; define existing management structures and roles; practice setting agendas and basic facilitation skills for effective team meetings; and examine potential meeting challenges such as conflict, hidden agendas, content over process, and process over content. Length: Two days Dates; June 1-2 Location: Ramada Inn, 3020 Blanshard Street Fee: $150 for one registrant; $135 per registrant for two or more people from the same agency who register at the same time. Resource Person: Pat Meyer, consultant and trainer. Ms. Meyer has extensive residential management experience as a Director. She has published several books and articles and has produced films for professional and public education related to the residential management field. 28 Interdisciplinary Studies Training for Trainers Unless otherwi4/222-7271.