The Conflict Resolution Certificate Program was created in the Community Programs branch of the Justice Institute of British Columbia’s Educational Services Division in January 1986. It was the first public registration and the first post-secondary program in Canada. By 1990 it was the undisputed leader in conflict resolution training in British Columbia, the Yukon, and all of western Canada.The goal of this doctoral research was to
understand how and why the Certificate emerged so successfully where and when it did. It was my hope that lessons learned from the first decade of the Certificate’s life might inform its third decade.
